2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 87. Do you work full-time or part-time?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 43 37 10 8 3 0 0 79 11 1027
2014 Part-time 33 38 16 7 5 0 2 72 12 58
2011 Full-time 39 37 11 8 5 0 0 76 13 939
2011 Part-time 42 38 7 10 4 0 0 79 14 55
2008 Full-time 40 38 12 6 4 0 0 78 10 672
2008 Part-time 33 44 11 11 0 0 0 78 11 18

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 75 20 3 1 1 0 0 95 2 1027
2014 Part-time 62 26 0 2 0 0 10 98 2 58
2011 Full-time 72 24 2 1 1 0 0 96 2 942
2011 Part-time 69 22 5 2 2 0 0 91 4 55

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 68 22 6 2 1 0 0 91 3 1027
2014 Part-time 53 31 10 2 2 0 2 86 4 58
2011 Full-time 62 27 7 2 1 0 0 89 3 942
2011 Part-time 62 25 9 4 0 0 0 87 4 55

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 50 32 9 6 3 0 0 82 9 1026
2014 Part-time 41 41 9 2 5 0 2 84 7 58
2011 Full-time 45 39 7 6 3 0 0 84 9 941
2011 Part-time 51 31 9 6 4 0 0 82 9 55
2008 Full-time 44 38 11 5 2 0 0 82 8 676
2008 Part-time 44 33 22 0 0 0 0 78 0 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 42 29 15 8 6 1 0 71 14 1026
2014 Part-time 47 28 11 11 4 0 0 75 14 57
2011 Full-time 34 30 16 9 10 1 0 65 19 940
2011 Part-time 42 21 14 5 14 2 2 66 19 55

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 42 30 12 10 5 0 0 73 15 1026
2014 Part-time 47 32 7 11 4 0 0 79 14 57
2011 Full-time 34 34 14 10 8 0 0 68 19 937
2011 Part-time 42 21 17 8 10 0 2 65 18 55
2008 Full-time 38 33 13 10 5 0 0 72 15 676
2008 Part-time 33 39 22 0 6 0 0 72 6 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 19 16 12 10 3 1 61 23 1026
2014 Part-time 40 21 7 5 9 4 14 74 17 57
2011 Full-time 33 24 15 12 12 4 1 60 24 940
2011 Part-time 34 14 23 10 11 4 4 52 23 54
2008 Full-time 32 23 17 13 11 4 1 57 25 676
2008 Part-time 39 28 11 17 6 0 0 67 22 18
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 51 27 10 5 4 1 2 80 9 1024
2014 Part-time 51 25 7 4 4 2 9 84 8 57
2011 Full-time 41 30 12 8 6 2 2 74 14 942
2011 Part-time 58 22 7 4 6 2 2 82 10 55
2008 Full-time 41 29 12 6 7 3 2 73 14 676
2008 Part-time 50 28 6 6 6 6 0 82 12 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 46 30 10 8 4 0 1 77 12 1027
2014 Part-time 44 35 7 4 2 0 9 87 6 57
2011 Full-time 40 33 9 9 7 1 1 74 16 938
2011 Part-time 53 25 9 8 2 2 2 81 10 55
2008 Full-time 37 33 11 8 8 1 2 73 16 676
2008 Part-time 33 44 0 6 17 0 0 78 22 18

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 54 25 9 6 5 0 1 80 10 1025
2014 Part-time 56 18 12 4 2 0 9 81 6 57

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 37 32 12 8 7 3 0 72 16 1025
2014 Part-time 46 25 9 9 4 9 0 77 13 57
2011 Full-time 30 30 15 11 9 4 0 63 21 935
2011 Part-time 36 24 14 7 11 5 2 65 20 55

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 31 13 10 8 1 0 68 19 1025
2014 Part-time 46 27 9 9 2 5 2 79 12 56
2011 Full-time 29 30 16 11 12 2 1 60 24 936
2011 Part-time 31 33 14 2 17 2 2 66 19 55
2008 Full-time 32 28 16 9 11 2 1 62 21 675
2008 Part-time 29 29 12 12 6 12 0 67 20 17

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 28 32 16 13 8 3 0 62 22 1026
2014 Part-time 35 33 11 5 7 7 2 75 13 57
2011 Full-time 21 34 18 13 10 4 0 57 24 939
2011 Part-time 24 31 17 9 13 4 2 58 24 55
2008 Full-time 23 34 17 12 9 4 1 60 22 677
2008 Part-time 28 28 11 11 6 17 0 67 20 18

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 33 27 15 10 10 4 0 63 22 1027
2014 Part-time 37 21 12 16 7 7 0 62 25 57
2011 Full-time 27 30 15 11 11 5 0 61 23 940
2011 Part-time 31 31 14 4 9 9 2 69 15 55
2008 Full-time 27 29 16 10 10 7 1 61 21 677
2008 Part-time 44 17 17 6 6 11 0 69 13 18

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 28 31 14 15 10 1 0 61 25 1027
2014 Part-time 26 32 19 5 7 7 4 65 14 57
2011 Full-time 21 34 13 18 13 2 0 55 31 940
2011 Part-time 21 31 17 11 10 9 2 58 23 55
2008 Full-time 23 36 13 16 10 1 0 61 26 676
2008 Part-time 33 28 17 11 6 6 0 65 18 18

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 54 28 8 4 4 0 1 83 8 1025
2014 Part-time 54 18 5 2 4 7 11 87 6 57
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 34 34 11 13 8 0 0 68 21 1027
2014 Part-time 36 24 14 7 7 0 12 69 16 58
2011 Full-time 29 37 13 11 10 0 0 66 21 942
2011 Part-time 36 33 14 6 11 0 0 69 17 55

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 17 24 15 14 12 14 4 51 31 1026
2014 Part-time 14 12 16 11 9 23 16 43 31 57

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 43 33 11 7 5 0 2 77 12 1026
2014 Part-time 40 35 7 7 2 0 9 83 10 57
2011 Full-time 37 34 11 10 6 0 2 72 16 942
2011 Part-time 45 33 9 9 2 0 2 79 11 55
2008 Full-time 34 33 12 10 8 1 2 69 18 676
2008 Part-time 28 44 11 6 11 0 0 72 17 18

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 48 28 10 4 3 3 3 82 8 1027
2014 Part-time 35 26 9 4 2 11 14 81 7 57
2011 Full-time 42 29 11 6 6 4 2 75 13 938
2011 Part-time 50 26 7 6 4 2 5 81 11 55
2008 Full-time 39 28 11 7 6 6 4 73 15 674
2008 Part-time 44 44 6 0 0 6 0 94 0 18

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 37 33 10 6 3 3 8 79 10 284
2014 Part-time 0 40 0 0 0 0 60 100 0 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 37 8 9 4 1 1 79 13 1026
2014 Part-time 37 30 7 7 4 4 12 79 13 57
2011 Full-time 41 32 10 9 5 2 1 75 14 941
2011 Part-time 37 34 11 5 11 0 2 73 16 55
2008 Full-time 41 35 8 8 5 2 1 79 13 677
2008 Part-time 44 39 6 11 0 0 0 83 11 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 25 11 9 6 7 2 71 17 1027
2014 Part-time 34 29 5 5 5 13 9 80 14 56
2011 Full-time 42 25 11 7 8 6 1 72 16 938
2011 Part-time 35 17 18 5 5 18 2 65 13 55
2008 Full-time 44 22 12 8 6 6 2 72 15 677
2008 Part-time 39 17 17 11 0 11 6 67 13 18

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 45 30 9 9 5 0 1 76 14 1027
2014 Part-time 31 31 9 10 7 0 12 71 20 58
2011 Full-time 33 37 12 9 6 1 2 72 16 941
2011 Part-time 41 34 7 4 6 0 8 81 11 55
2008 Full-time 35 37 13 8 5 1 2 74 14 676
2008 Part-time 28 28 11 17 11 0 6 59 29 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 50 32 10 6 3 0 0 82 8 1027
2014 Part-time 38 40 7 10 3 0 2 79 14 58
2011 Full-time 49 32 9 6 3 0 1 82 9 941
2011 Part-time 41 27 19 8 5 0 0 67 13 55
2008 Full-time 43 37 11 6 3 0 0 80 9 677
2008 Part-time 39 33 17 11 0 0 0 72 11 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 56 30 6 5 2 0 0 86 7 1026
2014 Part-time 50 29 9 9 2 0 2 81 11 58
2011 Full-time 51 33 8 5 2 0 0 84 7 942
2011 Part-time 50 27 7 7 5 0 4 79 13 55
2008 Full-time 51 35 7 3 4 0 0 87 7 677
2008 Part-time 44 33 22 0 0 0 0 78 0 18

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 37 30 12 11 7 3 0 69 19 1024
2014 Part-time 35 23 9 9 5 14 5 72 17 57
2011 Full-time 28 30 13 11 12 3 1 61 25 941
2011 Part-time 22 23 15 11 20 2 6 49 34 55
2008 Full-time 31 35 15 9 8 1 1 68 17 677
2008 Part-time 28 39 6 6 11 11 0 75 19 18

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 16 19 13 17 24 2 9 39 46 1027
2014 Part-time 21 11 11 14 14 9 21 45 40 57
2011 Full-time 10 17 15 20 29 2 8 29 54 943
2011 Part-time 20 17 12 16 19 0 15 44 41 55
2008 Full-time 11 21 15 18 27 2 6 35 49 672
2008 Part-time 6 17 39 6 17 11 6 27 27 18

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 38 9 10 7 0 0 74 17 1027
2014 Part-time 38 34 5 9 9 0 5 76 18 58
2011 Full-time 37 35 11 9 7 0 0 73 16 940
2011 Part-time 28 26 13 17 15 0 2 55 33 54

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 40 35 12 8 5 0 0 75 13 1026
2014 Part-time 38 28 9 9 5 0 12 75 16 58

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 41 34 10 9 5 0 0 76 14 1027
2014 Part-time 41 33 3 5 5 0 12 84 12 58
2011 Full-time 40 38 10 7 4 0 1 79 11 941
2011 Part-time 33 45 7 7 6 0 2 79 14 55

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 50 30 8 6 5 0 0 80 11 1026
2014 Part-time 53 19 5 9 2 0 12 82 12 58
2011 Full-time 46 30 9 9 5 0 2 77 14 942
2011 Part-time 44 30 9 9 3 2 2 77 13 55

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 35 22 8 8 8 2 18 71 19 1027
2014 Part-time 29 12 7 9 7 3 33 65 24 58
2011 Full-time 29 24 11 7 11 1 17 64 23 941
2011 Part-time 33 16 14 7 9 3 17 61 21 55
2008 Full-time 34 21 10 9 10 2 15 66 22 675
2008 Part-time 22 22 6 17 0 0 33 67 25 18

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 33 14 7 4 0 1 74 12 1027
2014 Part-time 50 29 3 2 2 0 14 92 4 58
2011 Full-time 35 36 15 8 5 0 1 72 13 939
2011 Part-time 55 27 5 4 2 0 7 88 6 55
2008 Full-time 33 35 18 9 5 0 1 68 14 676
2008 Part-time 39 39 22 0 0 0 0 78 0 18

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 54 19 6 5 6 3 6 81 12 1026
2014 Part-time 65 19 0 2 2 2 11 96 4 57
2011 Full-time 42 25 8 8 9 2 6 73 18 939
2011 Part-time 49 23 10 3 6 2 7 78 10 55

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Full-time 31 36 33 1027
2014 Part-time 49 19 32 57
2011 Full-time 34 35 31 943
2011 Part-time 36 43 21 55

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Full-time 16 9 57 7 11 314
2014 Part-time 32 7 29 11 21 28
2011 Full-time 17 9 61 5 8 319
2011 Part-time 32 5 12 30 21 19
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 58 31 6 3 2 0 0 89 5 1025
2014 Part-time 45 41 5 5 0 0 3 89 5 58
2011 Full-time 51 33 7 5 2 1 0 86 7 942
2011 Part-time 51 34 9 6 0 0 0 85 6 55
2008 Full-time 54 36 7 1 2 0 0 90 3 676
2008 Part-time 50 39 0 11 0 0 0 89 11 18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 39 38 12 7 4 0 0 78 11 1027
2014 Part-time 44 39 7 5 2 4 0 85 7 57
2011 Full-time 33 36 13 10 6 1 0 70 16 939
2011 Part-time 32 33 13 13 6 2 2 67 20 54

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 37 13 5 4 6 0 77 9 1027
2014 Part-time 46 28 7 4 2 14 0 86 6 57
2011 Full-time 30 36 15 8 5 5 0 69 14 939
2011 Part-time 31 36 11 6 6 9 2 75 13 55

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 8 22 32 21 14 0 3 37 31 1026
2014 Part-time 5 11 25 19 19 4 18 49 20 57
2011 Full-time 9 23 35 19 10 0 3 30 34 937
2011 Part-time 10 8 25 35 17 0 5 55 19 54
2008 Full-time 11 22 32 22 10 1 2 33 34 676
2008 Part-time 6 28 22 33 11 0 0 44 33 18

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 7 14 25 25 24 1 3 51 22 1024
2014 Part-time 7 16 2 25 26 5 19 67 30 57
2011 Full-time 11 16 24 25 19 2 4 46 28 937
2011 Part-time 13 3 36 22 16 3 5 42 18 55
2008 Full-time 10 13 27 23 19 2 5 46 25 674
2008 Part-time 6 17 11 39 28 0 0 67 22 18

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 8 12 26 25 24 1 4 51 21 1025
2014 Part-time 9 18 16 23 18 4 14 49 32 57
2011 Full-time 12 17 26 22 18 1 4 42 31 937
2011 Part-time 10 11 21 21 22 5 9 51 25 55
2008 Full-time 11 14 25 24 21 1 4 47 26 673
2008 Part-time 6 12 24 47 12 0 0 59 18 17

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 4 13 27 32 22 0 3 56 17 1022
2014 Part-time 2 5 14 35 26 2 16 74 9 57
2011 Full-time 6 13 29 30 18 1 3 50 20 938
2011 Part-time 6 2 20 25 33 5 9 67 9 55
2008 Full-time 7 13 31 26 20 1 3 48 21 675
2008 Part-time 6 11 33 28 22 0 0 50 17 18

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 13 19 25 17 20 1 4 40 34 1024
2014 Part-time 2 11 23 23 21 4 18 56 16 57
2011 Full-time 17 20 24 20 14 1 4 35 39 939
2011 Part-time 8 11 14 33 22 2 11 62 22 55
2008 Full-time 11 19 26 20 17 1 6 39 33 671
2008 Part-time 11 11 17 28 22 6 6 56 25 18

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 5 13 23 28 24 2 4 56 19 1023
2014 Part-time 2 9 16 18 30 5 20 64 14 56
2011 Full-time 12 16 25 24 17 2 5 44 29 932
2011 Part-time 16 14 14 18 17 10 9 44 38 55
2008 Full-time 10 19 28 23 13 3 5 39 31 675
2008 Part-time 11 11 17 22 11 22 6 46 31 18

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 8 15 28 24 20 1 3 47 24 1019
2014 Part-time 5 16 21 14 26 4 14 49 26 57

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 63 30 4 2 1 0 0 93 3 1025
2014 Part-time 64 29 4 0 0 0 4 96 0 56
2011 Full-time 62 32 3 2 1 0 0 94 3 939
2011 Part-time 70 21 5 2 0 0 2 93 2 55

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 47 27 9 9 7 0 0 74 16 1027
2014 Part-time 44 23 7 7 4 4 12 79 13 57

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 48 34 7 7 4 0 0 82 10 1027
2014 Part-time 53 19 7 9 0 2 11 82 10 57

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 47 31 11 4 2 4 1 82 7 1027
2014 Part-time 44 30 4 5 2 9 7 88 8 57

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 47 33 10 6 3 1 0 81 9 1026
2014 Part-time 51 30 7 2 2 5 4 88 4 57
2011 Full-time 39 36 13 6 4 2 0 77 10 938
2011 Part-time 45 24 9 5 9 5 2 75 16 55

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 56 30 7 4 3 0 0 86 7 1027
2014 Part-time 65 28 4 0 4 0 0 93 4 57
2011 Full-time 47 32 10 5 5 0 0 80 10 939
2011 Part-time 54 24 8 8 4 0 2 80 12 54
2008 Full-time 45 34 10 6 5 0 0 79 11 675
2008 Part-time 50 39 6 0 6 0 0 89 6 18

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 32 27 13 11 9 4 4 65 21 1027
2014 Part-time 30 28 7 4 7 7 18 77 14 57

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 52 35 7 3 1 2 0 88 4 1027
2014 Part-time 58 35 0 4 0 2 2 96 4 57
2011 Full-time 44 38 10 3 2 3 0 85 5 939
2011 Part-time 32 32 13 6 6 7 4 73 13 53

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 46 31 9 7 5 1 0 78 12 1027
2014 Part-time 46 19 11 4 4 4 14 79 9 57
2011 Full-time 41 30 10 7 7 4 1 74 15 938
2011 Part-time 37 21 16 12 8 3 4 62 21 55
2008 Full-time 38 32 10 9 6 4 1 74 15 677
2008 Part-time 44 28 11 11 6 0 0 72 17 18

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 33 32 15 9 5 5 1 69 15 1026
2014 Part-time 28 35 5 4 5 11 12 82 11 57
2011 Full-time 22 34 18 11 7 7 1 61 20 935
2011 Part-time 18 21 27 11 11 9 4 45 25 54

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 22 17 17 13 13 11 7 48 32 1027
2014 Part-time 25 21 12 7 7 12 16 63 20 57
2011 Full-time 18 20 17 13 13 13 5 47 31 937
2011 Part-time 24 17 22 15 11 7 5 46 30 55

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 52 37 3 5 2 0 0 89 7 1027
2014 Part-time 41 38 2 9 0 0 10 88 10 58
2011 Full-time 49 40 3 7 2 0 0 89 8 943
2011 Part-time 45 40 5 7 2 0 0 85 9 55
2008 Full-time 49 39 3 6 2 0 0 89 8 675
2008 Part-time 56 33 11 0 0 0 0 89 0 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 58 23 5 8 6 0 0 82 13 1026
2014 Part-time 40 36 5 0 5 0 14 88 6 58
2011 Full-time 52 30 6 7 5 0 0 83 11 938
2011 Part-time 48 30 5 9 3 0 4 81 13 55

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 58 29 7 4 1 0 0 88 6 1026
2014 Part-time 55 24 3 3 2 0 12 90 6 58

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 76 17 3 2 1 0 0 94 3 1026
2014 Part-time 76 10 0 2 0 0 12 98 2 58
2011 Full-time 73 18 3 3 1 1 1 92 4 942
2011 Part-time 73 20 5 0 0 2 0 95 0 55
2008 Full-time 72 20 5 2 1 0 0 92 3 675
2008 Part-time 56 17 11 17 0 0 0 72 17 18

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 68 18 4 6 3 0 1 86 9 1026
2014 Part-time 64 22 0 2 0 0 12 98 2 58
2011 Full-time 62 21 5 6 3 0 1 85 10 942
2011 Part-time 53 24 4 0 4 0 15 91 4 55
2008 Full-time 59 22 6 9 3 0 1 82 12 676
2008 Part-time 33 44 11 11 0 0 0 78 11 18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 72 16 4 4 2 0 2 90 6 1026
2014 Part-time 70 14 2 2 2 0 11 94 4 57
2011 Full-time 70 19 3 4 2 0 1 90 6 937
2011 Part-time 68 13 9 6 2 0 2 83 8 55
2008 Full-time 64 19 5 5 3 0 3 86 9 677
2008 Part-time 67 22 0 0 6 0 6 94 6 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 82 9 2 3 1 0 2 94 4 1026
2014 Part-time 72 12 4 0 0 0 12 96 0 57
2011 Full-time 80 11 2 2 2 0 2 94 4 938
2011 Part-time 72 17 4 0 3 0 4 92 4 55
2008 Full-time 75 11 3 5 1 0 3 90 7 675
2008 Part-time 94 6 0 0 0 0 0 100 0 18

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 66 19 7 4 2 0 2 87 6 1025
2014 Part-time 60 19 2 2 2 5 11 94 4 57

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 71 16 5 2 1 2 3 92 3 1025
2014 Part-time 54 14 2 2 2 12 14 93 5 57
2011 Full-time 65 19 6 2 2 2 5 90 4 942
2011 Part-time 68 11 6 2 0 2 12 91 2 55
2008 Full-time 64 18 7 2 1 3 4 89 3 676
2008 Part-time 61 17 6 0 0 0 17 93 0 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 17 83 1026

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 49 174

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 63 174

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 174

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 174

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 174

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 3 174

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 42 175

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 37 175

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 40 175

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 39 175

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 28 175

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 57 175

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 37 175

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 6 175

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 175

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 45 175

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 24 175

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 175

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 56 175

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 27 175

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 19 175

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 12 175

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 175

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 175

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 14 175

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 175

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Full-time 21 175

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 167

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 19 167

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 167

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 167

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 7 167

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 167

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 167

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 5 167

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 9 167

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 28 167

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 167

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 53 167

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 53 167

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 167

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 20 14 16 8 6 27 9 53 22 1026
2014 Part-time 23 7 4 4 5 37 21 71 21 57

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 33 26 18 7 5 11 1 67 13 1026
2014 Part-time 35 18 2 4 5 26 11 83 14 57
2011 Full-time 33 31 17 6 5 7 1 70 11 938
2011 Part-time 40 21 21 4 6 6 2 66 10 54

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 6 94 1023

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 31 64

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 88 64

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 64

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 22 63

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 63

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 32 63

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 33 63

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 0 63

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 14 63

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 14 63

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 0 63

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 24 63

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 33 63

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 16 63

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 14 63

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 63

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 11 63

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 63

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Full-time 44 63

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 0 60

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 8 60

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 12 60

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 60

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 28 60

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 13 60

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 57 60

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 58 60

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Full-time 10 60

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 20 13 17 2 3 33 12 60 10 1025
2014 Part-time 16 11 2 2 2 47 21 83 11 57

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 36 25 16 3 3 14 2 74 7 1024
2014 Part-time 33 23 5 0 2 32 5 89 3 57
2011 Full-time 39 30 14 4 2 9 0 77 7 941
2011 Part-time 39 25 19 9 0 6 2 70 10 55

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 16 84 1026
2014 Part-time 18 82 57

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Full-time 82 18 161
2014 Part-time 90 10 10

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 70 18 4 6 2 0 0 89 8 132

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 26 38 7 4 1 1 22 83 7 1026
2014 Part-time 18 23 5 4 5 9 37 74 16 57
2011 Full-time 27 41 10 7 1 1 13 79 9 940
2011 Part-time 31 29 13 9 7 0 11 67 18 54
2008 Full-time 28 38 11 5 3 2 12 78 10 676
2008 Part-time 6 50 6 0 6 0 33 83 8 18

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 11 14 16 3 4 22 30 53 14 1025
2014 Part-time 11 7 7 2 2 23 49 63 13 57
2011 Full-time 10 16 21 6 6 25 16 44 20 939
2011 Part-time 19 25 20 5 5 11 15 59 14 55

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 35 25 8 2 1 7 21 84 5 1026
2014 Part-time 25 7 12 0 2 18 37 69 4 57
2011 Full-time 34 26 13 4 2 8 13 76 7 941
2011 Part-time 35 19 11 7 6 9 13 69 17 54
2008 Full-time 34 27 10 4 3 10 12 78 9 673
2008 Part-time 17 50 0 0 0 0 33 100 0 18

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Full-time 32 24 11 4 1 8 21 78 7 1024
2014 Part-time 21 12 7 0 2 21 37 79 4 57
2011 Full-time 29 28 15 4 3 9 12 73 9 937
2011 Part-time 31 21 16 7 4 11 11 66 14 55
2008 Full-time 35 27 10 6 4 8 12 76 12 677
2008 Part-time 33 28 6 0 0 0 33 92 0 18