2014 Public Service Employee Survey Results by Theme for Micro-organizations combined by Question 37. Are you a supervisor?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Micro-organizations are those that have fewer than 150 employees at the time of the survey. When releasing the results, Statistics Canada applies strict rules to protect the confidentiality of employees. Results for individual micro-organizations are provided only if the number of respondents to a question is sufficient to ensure the anonymity of respondents. Further, demographic breakdowns of results are not provided for individual micro-organizations; results by demographics are provided only for all micro-organizations combined.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 54 32 7 4 2 0 0 87 6 290
2014 Non-supervisor 37 39 11 9 4 0 0 76 13 795
2011 Supervisor 50 32 9 6 2 0 1 83 8 307
2011 Non-supervisor 34 39 12 8 6 0 0 74 15 689
2008 Supervisor 51 36 7 3 3 0 0 87 7 211
2008 Non-supervisor 35 39 14 7 4 0 0 74 11 475

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 79 17 2 0 1 0 0 96 1 290
2014 Non-supervisor 74 21 3 1 1 0 0 95 2 795
2011 Supervisor 79 18 1 0 1 0 0 98 1 306
2011 Non-supervisor 69 27 2 2 1 0 0 95 2 693

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 74 21 3 1 1 0 0 96 2 290
2014 Non-supervisor 65 23 8 2 1 0 0 88 4 795
2011 Supervisor 70 23 4 2 0 0 0 94 2 306
2011 Non-supervisor 58 29 9 3 2 0 0 87 4 693

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 56 33 7 3 2 0 0 88 5 290
2014 Non-supervisor 48 32 9 6 4 0 0 80 10 794
2011 Supervisor 55 35 6 3 1 0 0 90 5 306
2011 Non-supervisor 41 41 7 7 4 0 0 82 11 692
2008 Supervisor 55 34 7 1 3 0 0 89 5 211
2008 Non-supervisor 39 39 13 7 2 0 0 78 9 479

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 50 27 13 5 4 1 0 78 9 290
2014 Non-supervisor 39 29 15 10 7 1 0 69 16 789
2011 Supervisor 42 26 15 9 7 1 0 69 16 307
2011 Non-supervisor 31 31 17 9 11 1 0 63 20 688

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 50 30 10 7 3 0 0 80 10 290
2014 Non-supervisor 40 30 13 11 5 0 0 70 17 789
2011 Supervisor 41 29 13 11 6 1 0 71 16 306
2011 Non-supervisor 31 35 14 10 9 0 0 66 19 687
2008 Supervisor 52 29 8 8 4 0 0 81 11 211
2008 Non-supervisor 33 35 16 11 6 0 0 67 17 479

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 19 11 10 9 3 2 69 19 289
2014 Non-supervisor 38 19 16 13 11 3 1 58 24 789
2011 Supervisor 40 26 13 12 7 3 1 68 19 306
2011 Non-supervisor 30 23 17 12 14 4 1 56 27 689
2008 Supervisor 42 21 15 9 9 4 1 66 19 210
2008 Non-supervisor 28 24 18 16 11 4 0 54 28 480
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 54 28 6 3 3 1 5 86 7 289
2014 Non-supervisor 50 27 11 6 4 1 2 78 10 793
2011 Supervisor 45 30 9 8 4 1 4 78 13 307
2011 Non-supervisor 41 29 13 7 6 2 1 73 13 692
2008 Supervisor 44 27 11 6 6 0 5 75 13 211
2008 Non-supervisor 39 30 12 6 8 4 0 73 15 479

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 50 29 9 5 4 0 4 82 9 290
2014 Non-supervisor 45 31 10 8 4 0 0 77 13 795
2011 Supervisor 44 30 8 9 5 0 3 77 15 307
2011 Non-supervisor 40 33 10 9 8 1 1 74 16 688
2008 Supervisor 42 31 9 6 6 0 5 78 13 211
2008 Non-supervisor 35 34 11 9 9 1 1 70 18 479

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 54 27 8 4 3 0 4 85 7 289
2014 Non-supervisor 54 24 10 6 5 0 0 79 11 794

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 45 35 9 5 4 1 1 81 9 289
2014 Non-supervisor 35 31 12 10 8 4 0 69 19 792
2011 Supervisor 35 29 14 12 7 3 0 66 20 304
2011 Non-supervisor 28 30 16 10 10 5 1 61 22 687

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 44 34 10 7 5 0 1 78 12 289
2014 Non-supervisor 34 30 14 11 9 1 0 65 21 792
2011 Supervisor 35 30 12 11 8 2 1 67 20 304
2011 Non-supervisor 26 30 17 10 14 2 0 58 25 688
2008 Supervisor 46 21 14 6 9 0 4 71 15 211
2008 Non-supervisor 26 31 17 11 11 3 0 59 23 477

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 33 38 11 11 5 1 1 73 17 290
2014 Non-supervisor 27 29 17 14 9 4 0 59 23 791
2011 Supervisor 27 34 14 14 8 2 0 63 23 307
2011 Non-supervisor 18 34 20 12 11 4 1 55 24 688
2008 Supervisor 36 36 14 6 7 0 2 73 13 211
2008 Non-supervisor 18 33 18 15 9 7 0 55 26 480

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 40 32 11 7 6 2 1 74 14 290
2014 Non-supervisor 30 25 16 12 12 5 0 58 25 792
2011 Supervisor 37 29 13 10 8 4 0 68 19 307
2011 Non-supervisor 23 31 16 11 12 6 0 58 24 689
2008 Supervisor 37 30 14 7 6 3 3 72 14 211
2008 Non-supervisor 23 28 18 11 11 9 0 56 24 480

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 35 35 10 15 3 0 1 71 19 290
2014 Non-supervisor 26 30 15 15 12 2 0 57 27 792
2011 Supervisor 29 31 12 17 9 1 0 61 27 306
2011 Non-supervisor 17 35 14 18 14 3 0 53 33 690
2008 Supervisor 34 38 7 12 8 0 1 73 20 211
2008 Non-supervisor 19 35 16 17 11 2 0 55 29 479

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 67 22 4 2 2 0 2 91 4 289
2014 Non-supervisor 49 30 10 4 5 1 1 81 10 791
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 38 38 7 10 5 0 1 78 15 290
2014 Non-supervisor 33 32 12 13 8 0 1 65 22 795
2011 Supervisor 30 37 12 11 9 0 1 68 20 307
2011 Non-supervisor 29 36 13 11 10 0 0 66 21 692

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 25 34 15 13 7 3 2 63 21 290
2014 Non-supervisor 14 19 15 14 13 19 5 45 36 794

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 42 36 8 6 3 0 5 82 10 290
2014 Non-supervisor 43 32 12 7 5 0 1 76 13 794
2011 Supervisor 40 30 11 9 6 1 3 73 16 307
2011 Non-supervisor 36 36 11 10 6 0 1 72 16 692
2008 Supervisor 37 31 11 8 6 1 6 73 15 211
2008 Non-supervisor 32 34 13 10 8 1 0 68 19 479

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 52 28 7 3 3 2 6 86 7 290
2014 Non-supervisor 46 28 11 5 3 4 3 80 8 795
2011 Supervisor 46 31 9 6 3 1 3 81 10 307
2011 Non-supervisor 41 27 12 6 7 5 2 73 14 689
2008 Supervisor 46 28 9 6 4 1 6 80 11 210
2008 Non-supervisor 36 28 12 8 7 8 2 71 16 478

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 37 34 10 6 2 3 9 80 9 290

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 49 36 7 5 2 0 1 86 7 290
2014 Non-supervisor 36 37 9 10 4 2 2 75 15 794
2011 Supervisor 52 29 7 7 4 2 0 82 11 307
2011 Non-supervisor 36 34 12 10 6 2 1 72 16 692
2008 Supervisor 52 34 6 4 1 0 1 88 6 211
2008 Non-supervisor 37 35 8 10 6 3 1 75 16 480

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 59 24 8 2 3 1 2 86 5 290
2014 Non-supervisor 32 26 11 12 7 9 2 66 22 795
2011 Supervisor 61 23 5 4 5 1 0 85 10 304
2011 Non-supervisor 34 26 14 8 9 9 2 66 19 691
2008 Supervisor 61 23 8 3 2 0 2 86 6 211
2008 Non-supervisor 36 21 14 11 7 9 2 64 20 480

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 59 24 6 7 2 0 1 84 9 290
2014 Non-supervisor 39 33 11 10 6 0 1 73 16 795
2011 Supervisor 42 33 10 8 4 0 2 78 12 307
2011 Non-supervisor 30 38 12 9 7 1 3 70 17 691
2008 Supervisor 50 31 9 5 3 0 1 83 9 211
2008 Non-supervisor 29 38 14 10 6 1 2 69 16 479

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 63 29 4 2 2 0 0 91 4 290
2014 Non-supervisor 45 33 11 7 3 0 0 78 10 795
2011 Supervisor 64 26 5 4 1 0 1 91 4 307
2011 Non-supervisor 41 35 12 8 4 0 0 77 11 691
2008 Supervisor 57 32 5 3 2 0 0 89 6 211
2008 Non-supervisor 36 39 14 8 4 0 0 75 11 480

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 69 27 2 2 1 0 0 95 3 290
2014 Non-supervisor 51 31 8 6 3 0 0 83 9 794
2011 Supervisor 66 26 3 3 0 0 1 94 3 306
2011 Non-supervisor 44 36 10 6 4 0 0 80 10 693
2008 Supervisor 64 31 1 0 2 0 0 96 3 211
2008 Non-supervisor 45 37 10 4 4 0 0 82 8 480

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 46 31 11 7 4 0 0 78 11 289
2014 Non-supervisor 33 29 13 12 8 4 1 65 22 788
2011 Supervisor 37 29 13 10 8 2 0 68 19 307
2011 Non-supervisor 24 30 14 12 14 4 2 57 28 691
2008 Supervisor 40 37 10 6 5 0 1 79 11 211
2008 Non-supervisor 27 34 16 10 10 2 0 63 20 480

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 23 17 14 12 18 1 15 48 36 290
2014 Non-supervisor 14 19 13 18 26 2 7 37 49 790
2011 Supervisor 14 19 15 16 22 2 12 38 45 307
2011 Non-supervisor 9 16 15 21 31 2 6 27 56 693
2008 Supervisor 12 21 13 13 27 1 12 38 46 209
2008 Non-supervisor 11 21 16 20 26 3 3 34 49 477

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 54 32 2 9 3 0 0 86 11 290
2014 Non-supervisor 29 40 12 10 8 0 1 69 19 795
2011 Supervisor 50 30 6 6 6 0 1 81 12 305
2011 Non-supervisor 31 37 13 11 7 0 0 68 18 691

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 53 29 8 8 2 0 1 82 10 289
2014 Non-supervisor 35 36 13 9 6 0 0 72 15 795

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 52 30 7 7 4 0 0 83 11 290
2014 Non-supervisor 38 36 11 9 5 1 1 74 15 795
2011 Supervisor 47 34 9 6 3 0 1 82 9 306
2011 Non-supervisor 37 40 11 8 4 0 1 77 12 692

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 52 32 5 5 4 0 1 85 10 289
2014 Non-supervisor 50 29 9 7 5 0 1 79 12 795
2011 Supervisor 47 27 11 9 5 0 1 75 14 307
2011 Non-supervisor 45 32 8 9 4 0 2 78 14 692

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 31 20 8 8 5 1 28 71 18 290
2014 Non-supervisor 37 22 8 8 8 3 15 70 20 795
2011 Supervisor 24 22 9 6 13 1 26 63 25 306
2011 Non-supervisor 31 24 12 8 10 2 13 64 22 692
2008 Supervisor 33 22 6 6 10 0 22 71 21 211
2008 Non-supervisor 35 21 12 10 9 2 12 64 22 478

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 31 31 16 13 8 0 1 63 22 290
2014 Non-supervisor 44 34 13 4 3 0 2 79 7 795
2011 Supervisor 24 36 21 11 7 0 1 60 18 306
2011 Non-supervisor 42 35 11 6 4 0 1 79 10 690
2008 Supervisor 21 33 23 13 9 0 1 55 22 210
2008 Non-supervisor 38 36 15 7 3 0 1 75 10 480

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 53 21 5 3 5 2 11 85 9 290
2014 Non-supervisor 56 19 6 5 7 3 4 81 13 794
2011 Supervisor 38 26 9 8 7 2 11 73 17 305
2011 Non-supervisor 44 25 8 7 9 2 5 74 18 691

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Supervisor 29 41 30 290
2014 Non-supervisor 33 33 35 789
2011 Supervisor 35 42 24 307
2011 Non-supervisor 34 33 33 694

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Supervisor 29 8 45 8 9 85
2014 Non-supervisor 13 9 58 7 12 257
2011 Supervisor 27 10 53 7 4 106
2011 Non-supervisor 13 8 61 7 11 234
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 70 22 5 2 1 0 0 92 3 289
2014 Non-supervisor 53 34 6 4 3 0 0 88 6 794
2011 Supervisor 59 27 9 3 2 0 0 86 5 307
2011 Non-supervisor 48 36 7 5 2 1 0 85 8 692
2008 Supervisor 64 30 3 0 2 0 0 95 2 211
2008 Non-supervisor 49 38 8 2 2 0 0 88 4 479

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 41 40 10 5 3 0 0 82 8 290
2014 Non-supervisor 39 37 12 7 4 1 0 77 11 791
2011 Supervisor 35 35 14 10 6 0 0 71 16 307
2011 Non-supervisor 32 36 13 10 7 1 0 70 17 687

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 40 39 10 6 3 2 0 81 9 290
2014 Non-supervisor 34 36 13 5 3 8 0 76 9 791
2011 Supervisor 33 36 17 7 5 2 0 71 12 307
2011 Non-supervisor 29 35 15 9 6 6 0 69 16 688

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 6 26 31 21 13 0 2 35 33 290
2014 Non-supervisor 8 20 31 22 15 1 3 38 29 793
2011 Supervisor 9 22 39 19 10 1 2 30 31 306
2011 Non-supervisor 10 22 33 20 10 0 5 32 34 687
2008 Supervisor 10 24 31 22 11 0 1 34 34 211
2008 Non-supervisor 11 22 32 23 9 1 3 33 34 479

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 6 16 26 25 24 0 3 51 22 290
2014 Non-supervisor 7 14 24 26 24 2 3 53 22 792
2011 Supervisor 9 17 28 24 18 2 2 44 27 306
2011 Non-supervisor 11 14 23 26 18 2 5 47 28 687
2008 Supervisor 10 17 23 27 20 1 2 48 28 210
2008 Non-supervisor 9 12 28 22 19 3 6 46 23 478

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 7 12 25 26 28 0 3 55 19 290
2014 Non-supervisor 9 12 26 25 22 1 4 50 23 793
2011 Supervisor 8 14 25 25 24 1 2 50 23 307
2011 Non-supervisor 14 17 26 21 15 2 6 39 33 686
2008 Supervisor 8 11 19 26 32 1 3 61 20 210
2008 Non-supervisor 12 15 28 24 16 2 4 42 29 476

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 4 15 30 27 20 1 2 49 20 289
2014 Non-supervisor 3 11 24 34 23 0 3 60 15 791
2011 Supervisor 4 14 35 28 17 1 1 45 19 305
2011 Non-supervisor 7 11 26 31 19 1 5 53 19 689
2008 Supervisor 7 15 33 25 18 0 1 44 22 211
2008 Non-supervisor 8 12 30 26 22 1 3 49 20 478

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 16 25 29 14 15 0 2 29 42 290
2014 Non-supervisor 11 17 24 19 22 2 5 44 30 792
2011 Supervisor 22 24 27 14 11 1 1 26 46 305
2011 Non-supervisor 15 17 23 23 16 1 5 41 35 690
2008 Supervisor 11 30 24 18 15 0 2 34 41 210
2008 Non-supervisor 12 15 26 21 18 1 8 42 29 475

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 6 12 28 29 23 1 2 54 18 289
2014 Non-supervisor 5 13 21 27 25 3 6 57 20 791
2011 Supervisor 11 17 25 27 16 1 2 45 29 306
2011 Non-supervisor 13 15 24 22 17 2 7 43 30 682
2008 Supervisor 10 20 35 24 9 1 1 33 31 210
2008 Non-supervisor 10 17 25 23 14 4 6 42 31 479

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 8 17 30 25 18 1 1 44 26 287
2014 Non-supervisor 7 14 28 23 22 2 4 48 23 790

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 70 27 1 1 0 0 0 97 1 290
2014 Non-supervisor 61 31 4 3 1 0 0 92 3 793
2011 Supervisor 67 28 2 1 1 1 0 96 2 305
2011 Non-supervisor 60 33 3 2 1 0 0 94 3 692

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 57 25 7 7 3 0 1 83 10 290
2014 Non-supervisor 43 27 10 10 8 1 1 72 19 795

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 52 33 7 5 2 0 0 85 8 290
2014 Non-supervisor 47 33 8 8 4 0 0 81 11 795

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 59 26 7 4 1 2 1 88 5 290
2014 Non-supervisor 43 32 12 5 3 5 1 80 8 790

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 57 30 6 4 2 0 0 88 7 290
2014 Non-supervisor 44 34 11 6 3 1 1 80 9 789
2011 Supervisor 49 31 10 6 4 1 0 80 9 305
2011 Non-supervisor 35 38 13 6 5 2 1 75 11 689

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 64 28 4 2 2 0 0 92 4 290
2014 Non-supervisor 54 30 8 4 3 0 0 85 8 790
2011 Supervisor 54 30 8 4 4 1 0 84 8 307
2011 Non-supervisor 45 33 10 6 5 0 0 79 11 688
2008 Supervisor 58 27 6 4 4 0 1 86 8 210
2008 Non-supervisor 39 37 12 6 6 0 0 76 12 479

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 44 29 9 9 6 2 3 76 15 290
2014 Non-supervisor 28 27 14 11 9 5 5 61 23 795

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 61 30 6 3 0 0 0 91 3 290
2014 Non-supervisor 49 37 8 4 1 2 1 88 4 791
2011 Supervisor 52 34 10 2 1 1 1 87 3 307
2011 Non-supervisor 39 40 10 4 3 4 0 83 7 685

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 57 29 6 4 3 0 0 86 8 290
2014 Non-supervisor 42 31 10 8 6 2 1 76 14 791
2011 Supervisor 51 31 6 5 6 2 1 83 11 306
2011 Non-supervisor 36 29 12 9 8 5 1 69 18 688
2008 Supervisor 51 31 9 5 3 1 0 83 8 211
2008 Non-supervisor 33 33 11 10 7 5 2 70 19 480

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 45 29 13 8 3 2 0 76 11 290
2014 Non-supervisor 28 34 16 9 6 6 1 66 17 790
2011 Supervisor 31 40 14 9 3 4 1 74 12 303
2011 Non-supervisor 18 30 21 12 9 8 2 53 24 687

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 30 16 15 9 9 8 12 58 23 290
2014 Non-supervisor 19 18 17 14 14 13 5 45 34 791
2011 Supervisor 25 19 16 13 10 9 8 53 28 304
2011 Non-supervisor 16 20 18 13 14 15 5 45 33 688

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 55 37 2 4 1 0 0 92 5 290
2014 Non-supervisor 50 38 4 6 2 0 0 88 8 795
2011 Supervisor 56 33 3 7 1 0 0 90 7 307
2011 Non-supervisor 45 43 3 7 2 0 0 88 9 693
2008 Supervisor 61 30 2 5 1 0 0 92 6 210
2008 Non-supervisor 44 43 4 7 3 0 0 87 9 479

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 68 19 3 6 4 0 0 87 10 290
2014 Non-supervisor 53 27 6 8 6 0 1 80 14 794
2011 Supervisor 60 27 6 3 3 1 1 89 6 304
2011 Non-supervisor 48 32 6 9 5 0 1 80 14 691

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 68 23 5 2 2 0 0 91 4 290
2014 Non-supervisor 54 32 7 5 1 0 1 87 6 794

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 80 14 3 2 1 0 1 94 2 290
2014 Non-supervisor 75 18 3 2 1 0 1 94 3 794
2011 Supervisor 76 17 3 3 1 1 0 93 4 307
2011 Non-supervisor 72 19 4 3 1 1 1 92 4 692
2008 Supervisor 78 16 4 0 1 1 0 95 1 211
2008 Non-supervisor 68 22 6 3 1 0 0 90 4 478

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 69 17 3 7 2 0 2 87 9 290
2014 Non-supervisor 68 18 4 6 3 0 1 87 9 794
2011 Supervisor 63 23 4 6 3 0 1 87 9 306
2011 Non-supervisor 62 21 6 6 3 0 3 85 10 693
2008 Supervisor 65 18 5 7 3 0 0 84 11 211
2008 Non-supervisor 56 25 6 9 3 0 1 81 13 479

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 76 13 3 4 1 0 2 92 5 289
2014 Non-supervisor 71 17 3 4 3 0 2 90 7 795
2011 Supervisor 69 20 3 5 1 1 1 91 6 305
2011 Non-supervisor 71 17 4 4 2 0 2 90 6 689
2008 Supervisor 72 16 5 4 1 0 1 89 5 211
2008 Non-supervisor 60 21 5 5 4 0 4 84 10 480

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 81 8 1 3 2 0 5 94 5 290
2014 Non-supervisor 82 10 2 2 1 0 2 94 3 794
2011 Supervisor 82 7 2 4 2 1 3 93 6 304
2011 Non-supervisor 79 13 3 2 2 0 2 94 3 691
2008 Supervisor 78 9 2 4 1 0 5 92 6 211
2008 Non-supervisor 75 12 4 5 1 0 3 89 7 478

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 71 18 5 2 1 0 3 91 4 288
2014 Non-supervisor 64 19 7 5 2 1 2 86 7 790

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 75 16 5 1 0 1 3 94 1 289
2014 Non-supervisor 68 17 5 3 1 3 4 91 4 789
2011 Supervisor 73 16 4 1 1 1 5 93 3 306
2011 Non-supervisor 61 20 6 3 2 2 6 88 5 693
2008 Supervisor 73 13 5 2 1 1 4 92 4 211
2008 Non-supervisor 61 20 8 2 1 3 5 88 3 479

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 15 85 290
2014 Non-supervisor 17 83 788

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 51 43
2014 Non-supervisor 49 134

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 60 43
2014 Non-supervisor 63 134

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 43

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 43

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 43
2014 Non-supervisor 6 134

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 43
2014 Non-supervisor 4 134

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 39 44
2014 Non-supervisor 43 134

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 32 44
2014 Non-supervisor 38 134

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 45 44
2014 Non-supervisor 40 134

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 41 44
2014 Non-supervisor 40 134

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 34 44
2014 Non-supervisor 26 134

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 48 44
2014 Non-supervisor 60 134

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 39 44
2014 Non-supervisor 37 134

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 44

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 5 134

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 44
2014 Non-supervisor 11 134

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 36 44
2014 Non-supervisor 47 134

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 25 44
2014 Non-supervisor 23 134

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 44
2014 Non-supervisor 14 134

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 61 44
2014 Non-supervisor 54 134

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 30 44
2014 Non-supervisor 27 134

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 27 44
2014 Non-supervisor 18 134

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 13 134

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 44
2014 Non-supervisor 10 134

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 6 134

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 44
2014 Non-supervisor 15 134

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 11 44
2014 Non-supervisor 9 134

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Supervisor 16 44
2014 Non-supervisor 22 134

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 8 126

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 21 126

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 43
2014 Non-supervisor 10 126

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 43
2014 Non-supervisor 6 126

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 6 126

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 43
2014 Non-supervisor 8 126

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 6 126

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 10 126

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 21 43
2014 Non-supervisor 31 126

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 14 43
2014 Non-supervisor 10 126

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 51 43
2014 Non-supervisor 52 126

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 58 43
2014 Non-supervisor 50 126

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Supervisor 12 43
2014 Non-supervisor 9 126

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 32 18 11 8 4 19 9 69 16 290
2014 Non-supervisor 16 12 17 8 6 30 11 47 24 787

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 43 28 13 6 3 6 0 76 10 290
2014 Non-supervisor 30 24 19 7 5 13 2 64 14 788
2011 Supervisor 40 33 13 7 3 5 0 77 10 307
2011 Non-supervisor 30 30 20 5 5 8 1 66 12 686

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 5 95 290
2014 Non-supervisor 7 93 785

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 35 52

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 79 14
2014 Non-supervisor 87 52

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 36 14
2014 Non-supervisor 18 51

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 16 51

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 35 51

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 36 14
2014 Non-supervisor 31 51

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14
2014 Non-supervisor 0 51

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 16 51

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 12 51

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14
2014 Non-supervisor 0 51

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 27 51

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 37 51

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 20 51

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 14 51

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 10 51

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 12 51

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 14

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Supervisor 57 14
2014 Non-supervisor 41 51

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13
2014 Non-supervisor 0 49

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 12 49

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13
2014 Non-supervisor 12 49

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 38 13
2014 Non-supervisor 24 49

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Non-supervisor 12 49

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 54 13
2014 Non-supervisor 55 49

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 0 13

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Supervisor 62 13
2014 Non-supervisor 57 49

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 30 19 10 2 2 26 11 78 7 288
2014 Non-supervisor 17 10 18 3 3 36 13 53 11 789

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 48 27 10 3 2 8 1 83 6 289
2014 Non-supervisor 32 25 18 3 3 18 2 71 7 787
2011 Supervisor 45 32 9 6 2 5 0 82 8 307
2011 Non-supervisor 37 30 16 4 2 10 0 75 7 688

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 16 84 289
2014 Non-supervisor 16 84 789

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Supervisor 87 13 46
2014 Non-supervisor 81 19 124

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 78 18 0 5 0 0 0 95 5 40
2014 Non-supervisor 66 20 5 6 2 0 1 87 8 100

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 26 28 4 2 1 0 39 89 5 290
2014 Non-supervisor 26 40 8 5 2 3 16 81 9 788
2011 Supervisor 29 33 5 4 0 0 29 87 5 306
2011 Non-supervisor 27 44 12 8 2 1 6 76 11 689
2008 Supervisor 35 27 4 2 2 1 28 89 6 211
2008 Non-supervisor 24 44 13 7 4 2 6 74 11 479

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 18 15 9 2 3 17 37 70 11 290
2014 Non-supervisor 8 14 18 3 4 24 29 47 15 787
2011 Supervisor 14 18 18 8 4 16 22 52 19 306
2011 Non-supervisor 9 16 23 5 7 28 13 41 20 689

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 32 21 5 1 0 3 37 89 3 290
2014 Non-supervisor 36 25 10 3 1 9 17 82 5 788
2011 Supervisor 29 24 9 3 2 5 28 79 8 307
2011 Non-supervisor 36 27 14 4 3 10 6 75 8 689
2008 Supervisor 38 21 7 2 3 2 27 84 7 210
2008 Non-supervisor 32 31 12 5 3 13 6 77 9 477

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Supervisor 33 20 7 2 1 3 34 85 5 289
2014 Non-supervisor 31 24 12 4 2 11 17 76 7 787
2011 Supervisor 30 27 8 4 2 4 25 80 8 304
2011 Non-supervisor 29 27 18 4 3 11 6 69 9 689
2008 Supervisor 40 19 7 3 2 1 27 83 8 211
2008 Non-supervisor 32 30 11 7 4 10 6 74 13 480