2014 Public Service Employee Survey Results by Theme for Northern Ontario Field Unit

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Parks Canada 40 43 8 6 3 0 0 83 9 3391
2014 Eastern Canada Operations 42 45 7 4 2 0 0 87 6 1119
2014 Northern Ontario Field Unit 48 37 9 0 6 0 0 85 6 51
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Parks Canada 43 39 8 7 3 0 0 81 10 3906
2008 Public Service 35 42 11 8 4 0 0 77 12 168072

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 66 27 4 1 1 0 0 93 2 181841
2014 Parks Canada 71 25 2 1 1 0 0 96 2 3390
2014 Eastern Canada Operations 70 26 3 1 0 0 0 96 1 1118
2014 Northern Ontario Field Unit 79 13 5 3 0 0 0 93 3 51
2011 Public Service 65 28 4 1 1 0 0 94 2 200727
2011 Parks Canada 69 25 3 1 1 0 0 95 2 3909

Question 15. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Parks Canada 67 27 5 2 0 0 0 93 2 3388
2014 Eastern Canada Operations 68 25 5 1 0 0 0 94 1 1118
2014 Northern Ontario Field Unit 75 19 1 4 0 0 0 94 4 51
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Parks Canada 66 25 6 2 1 0 0 92 3 3907

Question 19. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Parks Canada 50 36 8 4 1 0 0 87 5 3388
2014 Eastern Canada Operations 53 36 7 3 1 0 0 89 4 1116
2014 Northern Ontario Field Unit 63 30 3 4 0 0 0 93 4 51
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Parks Canada 50 37 7 4 2 0 0 87 6 3912
2008 Public Service 41 42 8 6 3 0 0 84 8 168963

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Parks Canada 38 35 13 9 4 1 0 74 13 3374
2014 Eastern Canada Operations 39 34 14 9 3 1 0 73 12 1118
2014 Northern Ontario Field Unit 60 24 12 4 0 0 0 84 4 51
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Parks Canada 34 33 16 10 6 1 0 68 16 3883

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Parks Canada 33 36 14 11 5 0 0 70 17 3378
2014 Eastern Canada Operations 31 38 15 10 5 0 0 69 15 1120
2014 Northern Ontario Field Unit 37 45 10 7 0 0 0 82 7 51
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Parks Canada 28 35 15 14 8 0 0 63 22 3884
2008 Public Service 28 40 14 11 6 0 0 68 18 164994

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Parks Canada 38 26 16 10 5 5 0 67 16 3376
2014 Eastern Canada Operations 37 24 16 10 6 7 0 66 17 1119
2014 Northern Ontario Field Unit 50 21 16 12 2 0 0 71 13 51
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Parks Canada 37 24 16 10 7 5 1 65 19 3885
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Parks Canada 47 30 10 8 5 1 0 77 13 3392
2014 Eastern Canada Operations 46 32 10 8 4 1 0 78 12 1120
2014 Northern Ontario Field Unit 47 31 10 5 4 3 0 80 9 51
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Parks Canada 40 31 12 9 6 1 0 72 16 3906
2008 Public Service 38 31 12 8 7 3 1 72 15 166751

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Parks Canada 42 33 10 9 5 0 0 76 14 3388
2014 Eastern Canada Operations 41 35 11 8 5 0 0 76 13 1119
2014 Northern Ontario Field Unit 44 31 10 5 10 0 0 75 15 51
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Parks Canada 36 34 10 11 8 1 0 71 19 3902
2008 Public Service 36 34 11 10 8 1 0 71 18 166684

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Parks Canada 46 31 10 7 5 0 0 77 12 3390
2014 Eastern Canada Operations 45 33 10 7 5 0 0 78 12 1117
2014 Northern Ontario Field Unit 50 19 16 6 9 0 0 68 15 51

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Parks Canada 28 33 14 11 7 5 1 65 19 3384
2014 Eastern Canada Operations 23 37 16 9 7 6 1 66 17 1117
2014 Northern Ontario Field Unit 24 44 10 10 7 4 0 71 18 51
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Parks Canada 19 30 19 15 11 6 0 52 28 3895

Question 40. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Parks Canada 25 31 17 14 11 3 0 58 25 3382
2014 Eastern Canada Operations 20 35 18 13 11 2 0 57 24 1119
2014 Northern Ontario Field Unit 22 42 17 9 7 2 0 66 16 51
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Parks Canada 19 28 18 17 16 2 0 48 34 3895
2008 Public Service 21 33 18 14 12 3 0 55 27 165557

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Parks Canada 15 33 17 19 11 5 1 50 32 3380
2014 Eastern Canada Operations 12 32 20 19 11 5 0 47 32 1118
2014 Northern Ontario Field Unit 18 40 13 13 13 3 0 59 27 51
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Parks Canada 9 29 19 22 17 4 0 40 41 3893
2008 Public Service 11 31 20 20 13 6 0 44 35 165317

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Parks Canada 18 27 17 16 14 7 0 48 33 3378
2014 Eastern Canada Operations 16 28 18 16 14 8 0 48 32 1117
2014 Northern Ontario Field Unit 18 34 17 12 11 7 0 56 25 51
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Parks Canada 14 27 18 17 17 8 0 44 36 3894
2008 Public Service 14 29 18 16 15 8 0 47 33 165352

Question 43. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Parks Canada 15 32 16 20 13 3 0 49 34 3378
2014 Eastern Canada Operations 13 34 19 19 12 3 0 48 33 1117
2014 Northern Ontario Field Unit 16 38 9 21 16 0 0 54 37 51
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Parks Canada 11 32 16 22 16 2 0 44 39 3890
2008 Public Service 14 36 16 20 12 2 0 51 33 165141

Question 44. I have access to senior management in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 13 10 4 1 58 24 180926
2014 Parks Canada 29 35 14 11 7 3 1 67 19 3378
2014 Eastern Canada Operations 26 35 14 11 8 5 2 65 20 1117
2014 Northern Ontario Field Unit 42 32 10 7 7 2 0 75 15 51
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Parks Canada 26 37 13 15 8 0 0 64 23 3391
2014 Eastern Canada Operations 25 39 14 15 7 0 0 64 22 1118
2014 Northern Ontario Field Unit 32 35 19 6 6 0 1 69 12 51
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Parks Canada 22 37 14 15 10 0 0 60 26 3909

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Parks Canada 12 22 18 21 15 9 2 38 41 3396
2014 Eastern Canada Operations 12 24 19 20 13 9 2 41 37 1121
2014 Northern Ontario Field Unit 25 28 16 13 10 8 0 57 25 51

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Parks Canada 38 34 12 10 6 1 0 72 16 3391
2014 Eastern Canada Operations 38 35 12 8 6 1 0 74 14 1119
2014 Northern Ontario Field Unit 46 35 10 3 6 0 0 81 9 51
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Parks Canada 31 37 13 11 8 0 0 69 19 3904
2008 Public Service 31 36 13 11 9 1 1 67 20 166756

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 34 12 5 4 4 1 79 9 181344
2014 Parks Canada 36 31 14 6 6 4 1 72 13 3390
2014 Eastern Canada Operations 38 33 14 5 5 5 1 75 10 1118
2014 Northern Ontario Field Unit 45 29 16 0 3 5 2 80 3 51
2011 Public Service 39 32 13 6 5 4 1 75 11 199531
2011 Parks Canada 36 32 14 8 7 3 1 70 15 3898
2008 Public Service 36 31 13 7 6 6 1 73 13 166386

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Parks Canada 23 39 15 11 6 3 4 66 18 1067
2014 Eastern Canada Operations 20 45 13 12 4 2 4 69 17 362
2014 Northern Ontario Field Unit 16 61 6 5 0 5 6 87 6 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Parks Canada 28 39 10 15 6 1 0 68 21 3393
2014 Eastern Canada Operations 26 42 11 15 5 0 1 69 20 1122
2014 Northern Ontario Field Unit 40 39 4 12 3 2 0 80 15 51
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Parks Canada 27 36 11 16 8 1 1 64 24 3903
2008 Public Service 26 37 12 14 8 2 1 65 22 166238

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Parks Canada 28 31 12 15 9 4 1 62 25 3397
2014 Eastern Canada Operations 27 33 14 12 9 5 1 63 23 1122
2014 Northern Ontario Field Unit 38 34 6 13 3 6 0 77 17 51
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Parks Canada 27 28 13 15 12 4 1 58 28 3900
2008 Public Service 27 28 14 13 11 7 1 59 25 166166

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Parks Canada 22 40 12 18 7 0 0 62 26 3393
2014 Eastern Canada Operations 23 42 12 16 7 0 0 65 23 1118
2014 Northern Ontario Field Unit 33 36 15 13 3 0 0 69 16 51
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Parks Canada 25 40 13 15 7 0 1 65 22 3902
2008 Public Service 25 42 13 13 7 0 1 68 20 168332

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Parks Canada 50 36 7 4 2 0 0 86 6 3391
2014 Eastern Canada Operations 51 37 6 3 2 0 0 89 5 1117
2014 Northern Ontario Field Unit 65 22 9 1 3 0 0 87 4 51
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Parks Canada 51 33 8 5 2 0 0 85 7 3906
2008 Public Service 38 41 11 7 4 0 0 79 10 169105

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Parks Canada 54 33 6 5 2 0 0 87 6 3393
2014 Eastern Canada Operations 54 33 7 5 1 0 0 87 6 1119
2014 Northern Ontario Field Unit 65 26 4 2 3 0 0 91 4 51
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Parks Canada 52 36 6 4 2 0 0 88 6 3905
2008 Public Service 43 42 7 5 3 0 0 85 8 168403

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Parks Canada 19 31 16 17 11 4 1 54 29 3376
2014 Eastern Canada Operations 17 31 19 18 8 5 2 52 28 1117
2014 Northern Ontario Field Unit 37 38 12 9 5 0 0 75 13 51
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Parks Canada 16 32 18 18 15 2 0 48 34 3906
2008 Public Service 19 35 17 15 11 2 0 56 27 168004

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Parks Canada 19 28 13 16 16 3 4 51 34 3377
2014 Eastern Canada Operations 17 31 13 16 14 3 5 53 33 1118
2014 Northern Ontario Field Unit 41 26 6 18 7 0 2 68 25 51
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Parks Canada 13 26 16 19 22 2 2 41 43 3903
2008 Public Service 17 32 14 16 17 2 2 51 35 167751

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Parks Canada 23 43 12 13 8 0 0 67 21 3388
2014 Eastern Canada Operations 22 43 13 13 9 0 0 65 22 1119
2014 Northern Ontario Field Unit 42 34 16 6 1 2 0 76 7 51
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Parks Canada 28 41 10 12 8 0 0 69 21 3907

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Parks Canada 33 38 13 11 5 0 0 71 17 3389
2014 Eastern Canada Operations 31 39 13 12 5 0 0 70 17 1118
2014 Northern Ontario Field Unit 58 27 11 1 3 0 0 84 4 51

Question 18. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Parks Canada 31 40 14 10 4 0 0 72 14 3389
2014 Eastern Canada Operations 28 43 15 8 5 0 1 72 13 1117
2014 Northern Ontario Field Unit 43 33 16 5 3 0 0 76 7 51
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Parks Canada 33 41 12 9 5 0 0 74 14 3900

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Parks Canada 38 33 12 10 5 0 2 72 15 3394
2014 Eastern Canada Operations 35 32 15 11 4 1 2 69 16 1118
2014 Northern Ontario Field Unit 42 34 18 6 1 0 0 75 7 51
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Parks Canada 36 37 11 9 6 1 0 74 15 3910

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Parks Canada 35 29 9 13 10 1 4 67 24 3394
2014 Eastern Canada Operations 37 29 8 12 8 1 4 70 21 1119
2014 Northern Ontario Field Unit 41 25 11 10 7 1 4 70 18 51
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Parks Canada 35 26 8 13 13 1 4 64 28 3907
2008 Public Service 34 24 9 11 12 2 9 65 25 168919

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Parks Canada 34 32 20 9 5 0 1 66 14 3389
2014 Eastern Canada Operations 35 34 18 8 3 0 1 70 12 1117
2014 Northern Ontario Field Unit 27 43 23 4 3 0 0 70 7 51
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Parks Canada 30 32 21 10 6 0 1 63 16 3901
2008 Public Service 28 35 20 10 6 0 1 64 16 168835

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Parks Canada 48 25 9 4 4 2 7 81 9 3392
2014 Eastern Canada Operations 41 26 10 4 5 3 11 78 11 1119
2014 Northern Ontario Field Unit 46 16 10 7 7 5 9 71 17 51
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Parks Canada 42 28 10 7 6 2 5 75 14 3907

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Public Service 26 40 34 180859
2014 Parks Canada 24 39 37 3374
2014 Eastern Canada Operations 22 44 33 1115
2014 Northern Ontario Field Unit 35 31 34 51
2011 Public Service 27 42 31 198979
2011 Parks Canada 20 48 32 3893

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Public Service 18 32 30 10 11 47681
2014 Parks Canada 12 31 15 17 26 782
2014 Eastern Canada Operations 11 26 11 16 37 228
2014 Northern Ontario Field Unit 13 20 18 8 41 13
2011 Public Service 19 32 31 8 10 53795
2011 Parks Canada 26 27 18 15 14 789
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Parks Canada 42 38 10 6 2 1 0 81 8 3385
2014 Eastern Canada Operations 39 38 11 8 2 2 0 79 9 1115
2014 Northern Ontario Field Unit 48 35 6 7 1 2 0 85 9 51
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Parks Canada 40 40 10 6 3 1 0 80 10 3904
2008 Public Service 42 39 10 5 3 1 0 82 8 168871

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Parks Canada 28 41 15 10 4 1 0 71 15 3378
2014 Eastern Canada Operations 24 45 14 10 5 1 0 70 15 1118
2014 Northern Ontario Field Unit 47 32 12 7 2 0 0 79 9 51
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Parks Canada 30 40 14 10 5 1 0 71 16 3905

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 36 21 8 5 9 0 62 15 181045
2014 Parks Canada 22 36 19 9 5 9 1 64 15 3378
2014 Eastern Canada Operations 19 37 20 8 4 12 1 64 14 1118
2014 Northern Ontario Field Unit 43 29 10 9 1 7 0 78 11 51
2011 Public Service 21 38 19 9 4 8 0 65 14 199244
2011 Parks Canada 21 37 20 10 5 7 0 63 16 3903

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Parks Canada 10 28 34 18 7 1 2 26 39 3374
2014 Eastern Canada Operations 9 27 37 16 8 1 3 24 37 1115
2014 Northern Ontario Field Unit 8 28 31 18 16 0 0 34 35 51
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Parks Canada 11 29 35 15 6 1 2 22 42 3889
2008 Public Service 12 29 35 16 6 1 2 23 41 168383

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Parks Canada 12 23 30 18 13 2 2 32 37 3376
2014 Eastern Canada Operations 10 23 30 18 12 3 3 33 35 1114
2014 Northern Ontario Field Unit 7 13 46 21 12 0 0 33 21 51
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Parks Canada 14 23 28 19 11 2 3 31 39 3882
2008 Public Service 12 22 29 21 11 2 3 34 35 168088

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Parks Canada 18 26 28 14 8 2 3 23 46 3374
2014 Eastern Canada Operations 17 27 28 14 7 3 4 23 47 1114
2014 Northern Ontario Field Unit 38 25 18 10 9 0 0 20 63 51
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Parks Canada 18 27 30 14 6 2 3 22 47 3884
2008 Public Service 17 24 30 17 8 2 3 25 43 168077

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Parks Canada 5 12 30 30 18 1 4 51 18 3366
2014 Eastern Canada Operations 5 13 28 31 17 2 5 51 19 1114
2014 Northern Ontario Field Unit 3 13 24 31 29 0 0 60 16 51
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Parks Canada 7 15 34 26 13 1 4 41 24 3870
2008 Public Service 9 18 33 25 11 1 3 38 28 168000

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Parks Canada 23 26 25 12 11 1 2 23 51 3380
2014 Eastern Canada Operations 24 27 25 11 8 1 4 20 54 1114
2014 Northern Ontario Field Unit 17 25 39 8 11 0 1 18 42 51
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Parks Canada 26 28 24 12 6 1 3 19 57 3887
2008 Public Service 16 24 28 18 10 1 3 29 42 168023

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Parks Canada 10 19 26 21 15 3 5 40 32 3374
2014 Eastern Canada Operations 8 19 28 20 16 4 6 40 30 1114
2014 Northern Ontario Field Unit 10 22 29 11 23 3 1 36 34 51
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Parks Canada 8 17 27 25 16 2 6 44 27 3881
2008 Public Service 14 22 27 20 11 2 4 33 38 168198

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Parks Canada 15 23 31 14 10 3 4 26 41 3376
2014 Eastern Canada Operations 11 22 35 14 9 4 5 26 37 1116
2014 Northern Ontario Field Unit 15 27 34 10 9 4 0 20 44 51

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 60 33 4 2 1 0 0 94 3 181603
2014 Parks Canada 61 33 4 2 0 0 0 93 3 3396
2014 Eastern Canada Operations 60 34 4 2 1 0 0 93 2 1123
2014 Northern Ontario Field Unit 65 28 4 1 0 2 0 94 1 51
2011 Public Service 61 33 4 2 1 0 0 94 3 200094
2011 Parks Canada 59 34 4 3 1 0 0 93 4 3906

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Parks Canada 39 32 10 12 7 1 0 71 19 3396
2014 Eastern Canada Operations 36 32 12 13 6 0 0 69 19 1122
2014 Northern Ontario Field Unit 30 38 15 11 6 1 0 69 17 51

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Parks Canada 37 43 9 8 3 0 0 80 11 3394
2014 Eastern Canada Operations 31 46 12 8 3 0 0 77 11 1121
2014 Northern Ontario Field Unit 19 76 4 1 0 0 0 95 1 51

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Parks Canada 38 35 14 5 2 5 1 78 8 3376
2014 Eastern Canada Operations 36 36 15 5 2 6 1 77 8 1119
2014 Northern Ontario Field Unit 58 27 9 3 0 1 1 88 3 51

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Parks Canada 38 40 11 7 2 2 0 80 9 3376
2014 Eastern Canada Operations 35 43 11 7 2 3 0 80 9 1117
2014 Northern Ontario Field Unit 50 38 1 7 1 2 0 90 9 51
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Parks Canada 30 39 15 8 6 2 0 70 14 3893

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Parks Canada 47 35 10 5 3 0 0 82 8 3369
2014 Eastern Canada Operations 44 37 11 5 2 0 0 81 8 1113
2014 Northern Ontario Field Unit 57 33 8 3 0 0 0 90 3 51
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Parks Canada 36 36 12 9 6 0 0 73 15 3889
2008 Public Service 33 40 12 8 5 0 0 74 13 165113

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Parks Canada 26 33 15 13 7 3 3 63 21 3397
2014 Eastern Canada Operations 23 35 16 13 7 3 3 62 21 1123
2014 Northern Ontario Field Unit 41 33 6 6 7 6 0 80 14 51

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Parks Canada 40 42 10 5 2 2 0 84 6 3376
2014 Eastern Canada Operations 37 44 11 5 1 2 0 82 7 1116
2014 Northern Ontario Field Unit 37 51 4 4 1 2 0 90 6 51
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Parks Canada 37 40 11 7 3 2 0 80 10 3903

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Parks Canada 33 38 11 9 5 3 1 74 15 3374
2014 Eastern Canada Operations 32 37 11 10 5 4 1 73 16 1115
2014 Northern Ontario Field Unit 53 24 11 12 1 0 0 76 13 50
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Parks Canada 33 35 12 10 6 3 1 71 16 3901
2008 Public Service 31 36 12 10 7 4 1 70 17 165770

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Parks Canada 17 32 24 15 7 5 1 52 23 3376
2014 Eastern Canada Operations 13 31 25 16 8 6 1 48 26 1116
2014 Northern Ontario Field Unit 28 33 21 10 6 3 0 62 16 51
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Parks Canada 15 34 24 13 8 5 1 52 22 3894

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Parks Canada 18 27 17 17 14 7 2 48 33 3377
2014 Eastern Canada Operations 17 29 15 18 12 8 2 50 33 1118
2014 Northern Ontario Field Unit 31 19 3 20 14 11 1 58 39 51
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Parks Canada 16 25 16 17 17 7 2 45 37 3893

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Parks Canada 29 51 5 12 4 0 0 80 15 3391
2014 Eastern Canada Operations 27 53 5 11 4 0 0 80 15 1116
2014 Northern Ontario Field Unit 42 49 1 6 1 0 0 91 7 51
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Parks Canada 29 48 5 13 5 0 0 77 18 3909
2008 Public Service 36 46 4 9 4 0 0 82 13 169250

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Parks Canada 42 34 7 12 5 0 0 76 17 3393
2014 Eastern Canada Operations 42 37 6 10 4 0 1 80 13 1118
2014 Northern Ontario Field Unit 56 28 9 4 3 0 0 84 7 51
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Parks Canada 38 36 8 11 7 0 1 75 17 3903

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Parks Canada 45 39 7 7 2 0 0 84 10 3394
2014 Eastern Canada Operations 44 41 7 6 3 0 0 85 8 1119
2014 Northern Ontario Field Unit 59 33 3 1 4 0 0 91 6 51

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Parks Canada 70 21 4 2 1 1 1 93 3 3393
2014 Eastern Canada Operations 66 25 4 2 1 1 1 93 3 1119
2014 Northern Ontario Field Unit 81 16 3 0 0 0 0 97 0 51
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Parks Canada 68 21 4 3 1 1 2 92 4 3908
2008 Public Service 71 20 3 3 1 0 1 92 4 169051

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Parks Canada 69 18 5 4 2 0 2 89 6 3394
2014 Eastern Canada Operations 69 19 4 3 2 0 4 91 5 1118
2014 Northern Ontario Field Unit 82 13 0 3 2 0 0 96 4 51
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Parks Canada 68 17 4 4 2 0 4 89 7 3910
2008 Public Service 67 18 5 6 3 0 1 86 9 169106

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Parks Canada 73 11 5 4 2 1 5 89 6 3396
2014 Eastern Canada Operations 75 13 3 3 1 1 5 92 4 1122
2014 Northern Ontario Field Unit 83 6 3 1 6 0 0 89 7 51
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Parks Canada 70 13 6 3 3 0 5 87 7 3905
2008 Public Service 66 14 5 4 4 1 7 86 9 167148

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Parks Canada 80 10 3 2 3 0 3 93 4 3392
2014 Eastern Canada Operations 83 9 2 2 1 0 3 95 4 1120
2014 Northern Ontario Field Unit 85 3 0 9 2 0 1 89 11 51
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Parks Canada 78 9 4 2 3 0 4 91 5 3903
2008 Public Service 78 8 3 2 3 0 6 92 5 166455

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Parks Canada 62 14 8 3 2 3 8 86 5 3377
2014 Eastern Canada Operations 61 17 5 3 1 4 10 90 5 1114
2014 Northern Ontario Field Unit 74 8 6 4 6 1 0 83 11 51

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Parks Canada 65 17 6 2 2 4 4 89 5 3377
2014 Eastern Canada Operations 64 19 4 3 2 6 3 90 5 1117
2014 Northern Ontario Field Unit 82 11 0 2 5 0 0 94 6 51
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Parks Canada 66 17 8 2 2 2 3 88 4 3900
2008 Public Service 67 18 6 2 1 2 3 89 4 168297

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 19 81 180560
2014 Parks Canada 19 81 3376
2014 Eastern Canada Operations 20 80 1118
2014 Northern Ontario Field Unit 31 69 51

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 50 32448
2014 Parks Canada 52 601
2014 Eastern Canada Operations 52 199
2014 Northern Ontario Field Unit Insufficient data

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 63 32448
2014 Parks Canada 56 601
2014 Eastern Canada Operations 54 199
2014 Northern Ontario Field Unit 48 11

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32448
2014 Parks Canada 8 601
2014 Eastern Canada Operations 7 199
2014 Northern Ontario Field Unit Insufficient data

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Parks Canada 1 601
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit 0 11

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 5 32448
2014 Parks Canada 6 601
2014 Eastern Canada Operations 7 199
2014 Northern Ontario Field Unit Insufficient data

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32448
2014 Parks Canada 18 601
2014 Eastern Canada Operations 19 199
2014 Northern Ontario Field Unit Insufficient data

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Parks Canada 3 601
2014 Eastern Canada Operations 2 199
2014 Northern Ontario Field Unit 0 11

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Parks Canada 38 602
2014 Eastern Canada Operations 34 199
2014 Northern Ontario Field Unit Insufficient data

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Parks Canada 40 602
2014 Eastern Canada Operations 42 199
2014 Northern Ontario Field Unit Insufficient data

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 43 32479
2014 Parks Canada 36 602
2014 Eastern Canada Operations 32 199
2014 Northern Ontario Field Unit Insufficient data

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Parks Canada 37 602
2014 Eastern Canada Operations 36 199
2014 Northern Ontario Field Unit 24 11

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Parks Canada 30 602
2014 Eastern Canada Operations 22 199
2014 Northern Ontario Field Unit Insufficient data

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 57 32479
2014 Parks Canada 57 602
2014 Eastern Canada Operations 64 199
2014 Northern Ontario Field Unit 80 11

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 36 32479
2014 Parks Canada 30 602
2014 Eastern Canada Operations 25 199
2014 Northern Ontario Field Unit Insufficient data

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 2 32479
2014 Parks Canada 1 602
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit 0 11

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32479
2014 Parks Canada 10 602
2014 Eastern Canada Operations 11 199
2014 Northern Ontario Field Unit Insufficient data

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 13 32479
2014 Parks Canada 12 602
2014 Eastern Canada Operations 12 199
2014 Northern Ontario Field Unit Insufficient data

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 46 32479
2014 Parks Canada 42 602
2014 Eastern Canada Operations 44 199
2014 Northern Ontario Field Unit Insufficient data

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Parks Canada 29 602
2014 Eastern Canada Operations 29 199
2014 Northern Ontario Field Unit Insufficient data

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 14 32479
2014 Parks Canada 12 602
2014 Eastern Canada Operations 10 199
2014 Northern Ontario Field Unit 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 51 32463
2014 Parks Canada 54 602
2014 Eastern Canada Operations 50 199
2014 Northern Ontario Field Unit 66 11

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 30 32463
2014 Parks Canada 30 602
2014 Eastern Canada Operations 27 199
2014 Northern Ontario Field Unit Insufficient data

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 10 32463
2014 Parks Canada 15 602
2014 Eastern Canada Operations 12 199
2014 Northern Ontario Field Unit Insufficient data

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 21 32463
2014 Parks Canada 14 602
2014 Eastern Canada Operations 13 199
2014 Northern Ontario Field Unit 0 11

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 12 32463
2014 Parks Canada 10 602
2014 Eastern Canada Operations 7 199
2014 Northern Ontario Field Unit Insufficient data

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32463
2014 Parks Canada 3 602
2014 Eastern Canada Operations 2 199
2014 Northern Ontario Field Unit 0 11

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 16 32463
2014 Parks Canada 19 602
2014 Eastern Canada Operations 15 199
2014 Northern Ontario Field Unit Insufficient data

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 11 32463
2014 Parks Canada 9 602
2014 Eastern Canada Operations 11 199
2014 Northern Ontario Field Unit Insufficient data

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 25 32463
2014 Parks Canada 24 602
2014 Eastern Canada Operations 27 199
2014 Northern Ontario Field Unit Insufficient data

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Parks Canada 16 573
2014 Eastern Canada Operations 10 190
2014 Northern Ontario Field Unit Insufficient data

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 16 30161
2014 Parks Canada 24 573
2014 Eastern Canada Operations 26 190
2014 Northern Ontario Field Unit 73 11

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Parks Canada 10 573
2014 Eastern Canada Operations 5 190
2014 Northern Ontario Field Unit Insufficient data

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Parks Canada 9 573
2014 Eastern Canada Operations 8 190
2014 Northern Ontario Field Unit 0 11

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Parks Canada 9 573
2014 Eastern Canada Operations 7 190
2014 Northern Ontario Field Unit Insufficient data

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Parks Canada 8 573
2014 Eastern Canada Operations 6 190
2014 Northern Ontario Field Unit Insufficient data

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Parks Canada 6 573
2014 Eastern Canada Operations 4 190
2014 Northern Ontario Field Unit Insufficient data

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Parks Canada 10 573
2014 Eastern Canada Operations 10 190
2014 Northern Ontario Field Unit Insufficient data

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Parks Canada 9 573
2014 Eastern Canada Operations 8 190
2014 Northern Ontario Field Unit 0 11

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 25 30161
2014 Parks Canada 20 573
2014 Eastern Canada Operations 18 190
2014 Northern Ontario Field Unit Insufficient data

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 9 30161
2014 Parks Canada 6 573
2014 Eastern Canada Operations 9 190
2014 Northern Ontario Field Unit Insufficient data

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 45 30161
2014 Parks Canada 40 573
2014 Eastern Canada Operations 37 190
2014 Northern Ontario Field Unit Insufficient data

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 2 30161
2014 Parks Canada 1 573
2014 Eastern Canada Operations 3 190
2014 Northern Ontario Field Unit 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 54 30161
2014 Parks Canada 47 573
2014 Eastern Canada Operations 47 190
2014 Northern Ontario Field Unit 24 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Parks Canada 17 573
2014 Eastern Canada Operations 20 190
2014 Northern Ontario Field Unit Insufficient data

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Parks Canada 18 21 19 8 6 20 7 54 20 3373
2014 Eastern Canada Operations 17 24 18 8 7 19 7 56 20 1115
2014 Northern Ontario Field Unit 33 14 19 6 3 14 12 63 12 51

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Parks Canada 28 31 18 7 4 10 1 67 13 3377
2014 Eastern Canada Operations 28 33 18 7 4 7 3 67 13 1119
2014 Northern Ontario Field Unit 45 31 11 4 3 5 0 80 8 51
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Parks Canada 32 37 15 8 5 4 0 71 13 3890

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 8 92 180400
2014 Parks Canada 6 94 3370
2014 Eastern Canada Operations 6 94 1118
2014 Northern Ontario Field Unit Insufficient data

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 36 13828
2014 Parks Canada 41 201
2014 Eastern Canada Operations 38 61
2014 Northern Ontario Field Unit Insufficient data

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 80 13828
2014 Parks Canada 67 201
2014 Eastern Canada Operations 64 61
2014 Northern Ontario Field Unit Insufficient data

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Parks Canada 3 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Parks Canada Insufficient data
2014 Eastern Canada Operations 0 61
2014 Northern Ontario Field Unit Insufficient data

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13828
2014 Parks Canada 6 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Parks Canada 22 201
2014 Eastern Canada Operations 33 61
2014 Northern Ontario Field Unit Insufficient data

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Parks Canada 7 201
2014 Eastern Canada Operations 7 61
2014 Northern Ontario Field Unit Insufficient data

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 20 13822
2014 Parks Canada 15 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 17 13822
2014 Parks Canada 14 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 12 13822
2014 Parks Canada 9 201
2014 Eastern Canada Operations 9 61
2014 Northern Ontario Field Unit Insufficient data

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 5 13822
2014 Parks Canada 5 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 23 13822
2014 Parks Canada 29 201
2014 Eastern Canada Operations 34 61
2014 Northern Ontario Field Unit Insufficient data

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 24 13822
2014 Parks Canada 34 201
2014 Eastern Canada Operations 50 61
2014 Northern Ontario Field Unit Insufficient data

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13822
2014 Parks Canada 3 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13822
2014 Parks Canada 8 201
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Parks Canada 18 201
2014 Eastern Canada Operations 13 61
2014 Northern Ontario Field Unit Insufficient data

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Parks Canada 14 201
2014 Eastern Canada Operations 11 61
2014 Northern Ontario Field Unit Insufficient data

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 1 13822
2014 Parks Canada Insufficient data
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 30 13822
2014 Parks Canada 22 201
2014 Eastern Canada Operations 20 61
2014 Northern Ontario Field Unit Insufficient data

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 29 13830
2014 Parks Canada 21 200
2014 Eastern Canada Operations 16 61
2014 Northern Ontario Field Unit Insufficient data

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13830
2014 Parks Canada 10 200
2014 Eastern Canada Operations 9 61
2014 Northern Ontario Field Unit Insufficient data

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Parks Canada 10 200
2014 Eastern Canada Operations 12 61
2014 Northern Ontario Field Unit Insufficient data

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 19 13830
2014 Parks Canada 16 200
2014 Eastern Canada Operations 16 61
2014 Northern Ontario Field Unit Insufficient data

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Parks Canada 8 200
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13830
2014 Parks Canada 4 200
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Parks Canada 13 200
2014 Eastern Canada Operations 12 61
2014 Northern Ontario Field Unit Insufficient data

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Parks Canada 6 200
2014 Eastern Canada Operations 7 61
2014 Northern Ontario Field Unit Insufficient data

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 48 13830
2014 Parks Canada 51 200
2014 Eastern Canada Operations 54 61
2014 Northern Ontario Field Unit Insufficient data

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 6 12831
2014 Parks Canada 7 189
2014 Eastern Canada Operations 8 57
2014 Northern Ontario Field Unit Insufficient data

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 11 12831
2014 Parks Canada 20 189
2014 Eastern Canada Operations 20 57
2014 Northern Ontario Field Unit Insufficient data

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 4 12831
2014 Parks Canada 6 189
2014 Eastern Canada Operations 0 57
2014 Northern Ontario Field Unit Insufficient data

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Parks Canada 4 189
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Parks Canada 4 189
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 5 12831
2014 Parks Canada 6 189
2014 Eastern Canada Operations 8 57
2014 Northern Ontario Field Unit Insufficient data

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 7 12831
2014 Parks Canada 6 189
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Parks Canada 9 189
2014 Eastern Canada Operations 7 57
2014 Northern Ontario Field Unit Insufficient data

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 10 12831
2014 Parks Canada 7 189
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 23 12831
2014 Parks Canada 22 189
2014 Eastern Canada Operations 16 57
2014 Northern Ontario Field Unit Insufficient data

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Parks Canada 8 189
2014 Eastern Canada Operations 13 57
2014 Northern Ontario Field Unit Insufficient data

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 44 12831
2014 Parks Canada 38 189
2014 Eastern Canada Operations 30 57
2014 Northern Ontario Field Unit Insufficient data

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 2 12831
2014 Parks Canada Insufficient data
2014 Eastern Canada Operations Insufficient data
2014 Northern Ontario Field Unit Insufficient data

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 65 12831
2014 Parks Canada 64 189
2014 Eastern Canada Operations 55 57
2014 Northern Ontario Field Unit Insufficient data

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 13 12831
2014 Parks Canada 7 189
2014 Eastern Canada Operations 8 57
2014 Northern Ontario Field Unit Insufficient data

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Parks Canada 21 22 18 3 2 27 7 64 8 3369
2014 Eastern Canada Operations 21 26 17 2 2 24 8 68 7 1120
2014 Northern Ontario Field Unit 31 16 16 3 3 26 6 68 8 51

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Parks Canada 33 30 16 4 2 13 2 74 7 3374
2014 Eastern Canada Operations 31 33 16 4 2 12 2 75 6 1120
2014 Northern Ontario Field Unit 46 31 7 3 3 11 0 86 6 51
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Parks Canada 37 36 14 5 3 5 0 78 8 3888

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 15 85 180286
2014 Parks Canada 12 88 3363
2014 Eastern Canada Operations 9 91 1118
2014 Northern Ontario Field Unit Insufficient data

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 78 22 27355
2014 Parks Canada 78 22 387
2014 Eastern Canada Operations 82 18 98
2014 Northern Ontario Field Unit Insufficient data

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Parks Canada 50 38 5 5 1 1 0 88 7 299
2014 Eastern Canada Operations 46 39 4 9 0 2 0 87 9 78
2014 Northern Ontario Field Unit Insufficient data

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Parks Canada 27 47 8 7 3 3 4 80 11 3376
2014 Eastern Canada Operations 25 45 9 7 3 3 7 77 12 1119
2014 Northern Ontario Field Unit 35 50 2 7 4 0 1 87 12 51
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Parks Canada 29 52 8 6 2 1 2 83 8 3888
2008 Public Service 25 49 10 7 3 2 5 79 10 165000

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Parks Canada 10 25 21 11 6 19 8 48 24 3373
2014 Eastern Canada Operations 9 26 19 10 6 19 11 50 23 1119
2014 Northern Ontario Field Unit 11 20 13 7 4 26 19 55 21 51
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Parks Canada 10 29 23 13 8 14 4 48 25 3888

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Parks Canada 38 33 9 5 2 8 5 82 8 3374
2014 Eastern Canada Operations 34 34 8 5 1 8 9 83 8 1119
2014 Northern Ontario Field Unit 36 28 6 12 0 3 16 79 15 51
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Parks Canada 37 35 11 6 3 5 3 78 9 3889
2008 Public Service 33 36 12 4 2 8 5 79 7 164878

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Parks Canada 28 33 12 6 3 12 5 74 12 3370
2014 Eastern Canada Operations 25 35 10 7 3 11 9 76 12 1117
2014 Northern Ontario Field Unit 36 25 6 12 0 7 14 78 15 51
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Parks Canada 27 34 15 8 5 8 2 69 15 3883
2008 Public Service 29 34 13 8 5 7 5 71 14 165597