2014 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 103. What is the highest level of education you have ever completed?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 36 50 10 0 3 0 0 87 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 40 19 4 2 0 0 75 6 53
2014 University certificate or diploma below the bachelor’s level 20 66 7 0 7 0 0 86 7 13
2014 Bachelor’s degree 32 47 17 2 1 0 0 79 4 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 50 9 5 2 0 0 84 7 283

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 73 27 0 0 0 0 0 100 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 83 15 2 0 0 0 0 98 0 53
2014 University certificate or diploma below the bachelor’s level 68 32 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 75 21 3 0 1 0 0 96 1 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 27 4 0 1 0 0 95 1 283

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 70 20 10 0 0 0 0 90 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 20 2 2 0 0 0 96 2 53
2014 University certificate or diploma below the bachelor’s level 54 39 0 7 0 0 0 93 7 13
2014 Bachelor’s degree 61 29 10 0 1 0 0 89 1 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 65 27 5 2 1 0 0 92 3 283

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 46 43 3 3 3 0 0 90 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 61 30 6 0 4 0 0 91 4 53
2014 University certificate or diploma below the bachelor’s level 40 46 7 0 7 0 0 86 7 13
2014 Bachelor’s degree 50 34 9 4 2 0 0 84 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 41 8 4 2 0 0 85 7 283

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 57 30 7 3 3 0 0 87 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 34 5 0 2 0 0 93 2 53
2014 University certificate or diploma below the bachelor’s level 60 33 0 0 7 0 0 93 7 13
2014 Bachelor’s degree 52 38 5 5 1 0 0 89 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 43 8 5 2 1 0 84 8 283

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 57 27 7 7 3 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 57 34 5 2 2 0 0 91 4 53
2014 University certificate or diploma below the bachelor’s level 53 33 7 0 7 0 0 86 7 13
2014 Bachelor’s degree 50 41 3 4 2 0 0 91 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 38 41 10 7 4 0 0 80 10 283

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 54 23 20 0 3 0 0 77 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 32 13 4 8 0 0 75 11 53
2014 University certificate or diploma below the bachelor’s level 53 26 0 14 7 0 0 79 21 13
2014 Bachelor’s degree 41 26 20 5 5 4 0 69 10 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 30 16 11 4 4 0 67 16 283
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 63 20 13 0 0 3 0 86 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 43 9 6 4 0 0 81 9 53
2014 University certificate or diploma below the bachelor’s level 47 20 33 0 0 0 0 67 0 13
2014 Bachelor’s degree 48 39 6 4 2 0 0 87 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 33 9 4 3 0 0 84 7 283

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 54 20 20 3 3 0 0 73 6 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 39 9 11 4 0 0 75 15 53
2014 University certificate or diploma below the bachelor’s level 41 39 21 0 0 0 0 79 0 13
2014 Bachelor’s degree 48 40 2 6 3 0 0 89 9 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 39 6 6 3 0 0 85 9 282

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 30 7 0 3 0 0 90 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 26 9 12 4 0 0 75 15 53
2014 University certificate or diploma below the bachelor’s level 53 33 14 0 0 0 0 86 0 13
2014 Bachelor’s degree 47 40 6 6 1 0 0 87 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 35 10 7 3 0 1 80 10 283

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 20 34 30 10 3 3 0 55 14 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 42 19 4 4 2 0 73 8 53
2014 University certificate or diploma below the bachelor’s level 53 40 0 0 0 0 7 100 0 13
2014 Bachelor’s degree 44 43 5 6 2 0 0 87 8 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 43 7 9 1 1 0 82 11 283

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 21 48 7 14 10 0 0 69 24 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 34 19 10 4 0 0 68 14 53
2014 University certificate or diploma below the bachelor’s level 52 20 13 7 0 0 7 78 8 13
2014 Bachelor’s degree 40 40 10 8 2 1 0 81 9 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 43 13 12 5 0 0 70 17 283

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 43 20 13 3 7 0 61 18 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 40 14 21 4 2 0 60 25 53
2014 University certificate or diploma below the bachelor’s level 20 46 14 0 13 0 7 71 14 13
2014 Bachelor’s degree 25 43 12 15 2 3 0 70 18 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 34 21 19 9 1 0 50 28 282

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 20 37 23 7 10 3 0 59 17 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 17 9 8 2 0 65 18 53
2014 University certificate or diploma below the bachelor’s level 34 33 20 7 0 0 7 71 8 13
2014 Bachelor’s degree 33 33 16 12 2 3 0 68 15 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 43 17 15 5 2 0 62 21 283

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 20 43 23 3 7 3 0 66 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 40 20 15 6 2 0 58 22 53
2014 University certificate or diploma below the bachelor’s level 20 46 14 13 0 0 7 71 14 13
2014 Bachelor’s degree 22 39 22 11 2 4 0 64 14 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 45 14 18 6 0 0 61 25 282

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 30 27 0 0 0 0 73 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 45 9 4 0 0 0 87 4 53
2014 University certificate or diploma below the bachelor’s level 59 27 0 6 0 0 7 93 7 13
2014 Bachelor’s degree 51 30 7 9 1 1 2 83 10 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 38 8 6 5 0 1 80 11 283
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 37 16 7 7 0 0 70 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 40 11 8 8 0 0 74 15 53
2014 University certificate or diploma below the bachelor’s level 33 33 27 7 0 0 0 66 7 13
2014 Bachelor’s degree 25 42 13 15 3 2 0 69 18 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 35 21 15 4 0 0 61 19 283

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 34 10 7 20 17 0 56 32 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 34 17 21 7 6 2 51 30 53
2014 University certificate or diploma below the bachelor’s level 7 33 47 7 0 6 0 42 7 13
2014 Bachelor’s degree 13 30 20 12 10 12 2 51 26 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 31 21 15 9 9 3 48 28 283

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 63 20 13 3 0 0 0 84 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 5 4 8 0 0 83 12 53
2014 University certificate or diploma below the bachelor’s level 34 27 39 0 0 0 0 61 0 13
2014 Bachelor’s degree 36 41 13 8 2 0 0 77 10 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 40 10 8 3 0 0 79 11 283

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 63 20 13 0 0 3 0 86 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 36 4 2 6 2 0 88 8 53
2014 University certificate or diploma below the bachelor’s level 41 39 14 0 0 6 0 85 0 13
2014 Bachelor’s degree 63 29 6 0 0 2 0 94 0 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 39 8 3 1 1 0 88 4 283

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Bachelor’s degree 23 54 9 8 2 2 3 80 11 53
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 46 13 8 4 0 5 74 12 161

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 43 3 10 3 0 0 83 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 38 10 6 4 0 0 81 9 53
2014 University certificate or diploma below the bachelor’s level 40 53 7 0 0 0 0 93 0 13
2014 Bachelor’s degree 43 45 4 4 1 2 0 90 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 44 6 5 1 1 0 89 5 283

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 23 40 10 10 3 13 0 73 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 32 22 10 8 4 2 58 18 53
2014 University certificate or diploma below the bachelor’s level 46 28 13 0 7 6 0 78 7 13
2014 Bachelor’s degree 38 37 10 6 1 6 2 82 8 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 30 12 4 1 10 4 81 6 283

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 30 30 26 7 7 0 0 61 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 38 13 8 6 0 0 74 13 53
2014 University certificate or diploma below the bachelor’s level 20 52 20 7 0 0 0 73 7 13
2014 Bachelor’s degree 31 48 8 10 2 0 1 80 12 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 41 8 11 4 0 0 76 16 283

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 47 17 3 0 0 0 80 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 30 9 6 2 0 0 83 8 53
2014 University certificate or diploma below the bachelor’s level 47 13 26 14 0 0 0 60 14 13
2014 Bachelor’s degree 41 49 5 4 2 0 0 90 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 48 4 3 1 0 0 91 4 283

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 43 13 0 0 0 0 87 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 36 2 0 4 0 0 94 4 53
2014 University certificate or diploma below the bachelor’s level 53 14 33 0 0 0 0 67 0 13
2014 Bachelor’s degree 52 39 2 5 2 0 0 91 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 40 5 3 1 0 0 91 4 283

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 26 20 7 3 3 0 69 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 44 9 15 3 0 0 72 19 53
2014 University certificate or diploma below the bachelor’s level 27 52 14 7 0 0 0 79 7 13
2014 Bachelor’s degree 35 41 9 12 4 0 0 75 15 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 35 15 13 10 1 0 62 23 283

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 27 20 13 30 0 3 34 45 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 19 26 10 32 2 2 29 43 53
2014 University certificate or diploma below the bachelor’s level 6 7 39 35 13 0 0 13 48 13
2014 Bachelor’s degree 19 26 7 22 26 0 0 45 47 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 17 17 19 33 0 3 29 54 282

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 20 40 20 16 3 0 0 60 20 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 42 19 4 8 0 0 70 11 53
2014 University certificate or diploma below the bachelor’s level 27 59 14 0 0 0 0 86 0 13
2014 Bachelor’s degree 36 41 14 6 3 0 0 77 9 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 44 12 11 4 0 0 73 15 282

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 37 13 6 3 0 0 77 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 34 7 4 6 0 0 83 9 53
2014 University certificate or diploma below the bachelor’s level 59 27 0 14 0 0 0 86 14 13
2014 Bachelor’s degree 38 46 5 8 2 0 0 84 11 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 41 12 10 4 0 0 73 15 283

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 36 47 10 7 0 0 0 83 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 28 6 2 9 0 0 83 11 53
2014 University certificate or diploma below the bachelor’s level 40 46 14 0 0 0 0 86 0 13
2014 Bachelor’s degree 42 44 5 4 2 0 3 89 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 38 12 3 2 0 1 82 5 283

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 37 16 3 0 0 0 80 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 38 6 6 2 0 0 87 8 53
2014 University certificate or diploma below the bachelor’s level 47 53 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 48 33 8 8 4 0 0 80 11 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 37 9 9 5 0 0 77 14 283

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 28 38 7 7 14 0 7 70 22 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 24 10 4 8 2 12 75 13 53
2014 University certificate or diploma below the bachelor’s level 6 33 21 7 0 0 33 58 10 13
2014 Bachelor’s degree 46 21 7 11 3 0 12 77 16 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 20 7 13 9 0 20 65 27 283

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 46 13 0 0 0 0 87 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 36 15 6 0 2 0 79 6 53
2014 University certificate or diploma below the bachelor’s level 41 59 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 21 52 16 9 2 0 0 73 11 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 44 21 7 5 0 0 66 12 283

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 50 27 10 10 3 0 0 77 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 27 4 8 2 2 4 86 10 53
2014 University certificate or diploma below the bachelor’s level 61 32 7 0 0 0 0 93 0 13
2014 Bachelor’s degree 47 29 8 8 5 2 2 79 13 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 30 4 7 10 3 4 78 17 283

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 63 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 55 28 53
2014 University certificate or diploma below the bachelor’s level 7 86 7 13
2014 Bachelor’s degree 12 62 27 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 49 35 283

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Bachelor’s degree 27 14 20 32 7 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 16 30 35 6 42
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 57 20 17 7 0 0 0 76 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 36 8 0 2 0 0 91 2 53
2014 University certificate or diploma below the bachelor’s level 48 46 7 0 0 0 0 93 0 13
2014 Bachelor’s degree 46 50 2 0 2 0 0 96 2 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 56 35 5 3 1 0 0 91 4 283

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 46 37 7 7 3 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 47 11 0 2 0 0 87 2 53
2014 University certificate or diploma below the bachelor’s level 21 66 6 7 0 0 0 87 7 13
2014 Bachelor’s degree 42 42 11 5 0 0 0 83 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 41 13 13 3 0 0 71 16 283

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 46 37 10 3 3 0 0 83 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 47 13 2 0 2 0 85 2 53
2014 University certificate or diploma below the bachelor’s level 27 34 39 0 0 0 0 61 0 13
2014 Bachelor’s degree 35 43 9 7 0 7 0 83 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 42 18 11 3 5 0 66 15 283

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 23 37 23 7 0 3 31 31 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 25 39 17 11 0 0 29 32 53
2014 University certificate or diploma below the bachelor’s level 0 14 20 52 14 0 0 66 14 13
2014 Bachelor’s degree 3 16 33 31 13 0 4 46 20 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 3 16 34 32 11 1 2 45 20 282

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 17 17 30 23 3 7 59 22 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 11 32 28 21 2 2 51 16 53
2014 University certificate or diploma below the bachelor’s level 0 7 0 66 27 0 0 93 7 13
2014 Bachelor’s degree 2 4 20 35 34 0 5 73 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 8 25 40 20 0 2 62 12 279

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 17 37 23 13 0 3 38 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 19 43 25 11 0 0 36 21 53
2014 University certificate or diploma below the bachelor’s level 14 0 45 13 28 0 0 41 14 13
2014 Bachelor’s degree 7 14 35 25 16 0 4 42 22 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 20 33 24 10 0 1 34 32 282

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 13 23 33 17 0 3 52 24 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 17 28 23 24 0 0 47 25 53
2014 University certificate or diploma below the bachelor’s level 0 0 7 40 53 0 0 93 0 13
2014 Bachelor’s degree 6 11 29 37 15 0 2 53 17 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 14 40 26 13 0 1 39 21 283

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 27 16 20 20 0 3 42 41 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 15 38 21 15 0 0 36 26 53
2014 University certificate or diploma below the bachelor’s level 0 7 13 47 33 0 0 80 7 13
2014 Bachelor’s degree 8 16 27 28 15 2 4 46 26 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 19 39 19 10 0 1 29 31 283

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 0 13 10 33 30 0 13 73 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 10 27 35 19 2 4 57 14 52
2014 University certificate or diploma below the bachelor’s level 0 7 0 34 52 0 7 92 8 13
2014 Bachelor’s degree 2 2 20 37 32 5 2 73 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 7 30 38 19 1 2 58 11 282

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 23 27 17 16 3 7 37 33 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 12 43 19 19 4 0 40 16 53
2014 University certificate or diploma below the bachelor’s level 0 33 26 20 21 0 0 41 33 13
2014 Bachelor’s degree 5 14 29 27 16 4 4 47 21 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 17 34 21 13 0 1 35 30 283

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 67 27 6 0 0 0 0 94 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 26 2 4 2 0 0 93 6 53
2014 University certificate or diploma below the bachelor’s level 48 39 13 0 0 0 0 87 0 13
2014 Bachelor’s degree 69 28 2 1 1 0 0 96 1 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 32 2 1 0 0 0 97 1 283

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 30 47 7 16 0 0 0 77 16 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 36 4 17 8 0 0 72 25 53
2014 University certificate or diploma below the bachelor’s level 33 53 7 7 0 0 0 86 7 13
2014 Bachelor’s degree 48 33 8 8 2 0 0 81 11 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 32 6 10 4 0 0 81 13 283

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 37 13 10 0 0 0 77 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 43 2 4 4 0 0 91 8 53
2014 University certificate or diploma below the bachelor’s level 27 67 6 0 0 0 0 94 0 13
2014 Bachelor’s degree 61 29 8 0 1 2 0 91 1 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 37 4 4 1 0 0 91 5 282

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 33 7 0 0 0 0 93 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 49 42 4 2 2 2 0 92 4 53
2014 University certificate or diploma below the bachelor’s level 54 46 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 61 33 4 1 1 0 0 94 2 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 33 9 1 0 4 0 89 2 283

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 62 28 7 3 0 0 0 90 3 29
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 42 11 0 0 2 0 89 0 53
2014 University certificate or diploma below the bachelor’s level 47 53 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 58 32 5 3 1 1 0 91 4 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 40 10 4 1 1 0 85 5 283

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 36 3 0 0 0 0 97 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 38 4 0 2 0 0 94 2 53
2014 University certificate or diploma below the bachelor’s level 53 47 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 62 36 1 1 1 0 0 98 2 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 56 35 5 4 1 0 0 90 5 283

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 40 10 16 7 0 0 67 23 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 32 20 13 8 2 2 57 22 53
2014 University certificate or diploma below the bachelor’s level 40 33 20 7 0 0 0 73 7 13
2014 Bachelor’s degree 27 35 15 8 5 4 6 69 14 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 35 14 11 6 3 1 68 18 283

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 70 23 0 7 0 0 0 93 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 56 36 4 0 2 2 0 94 2 53
2014 University certificate or diploma below the bachelor’s level 73 27 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 66 31 2 0 0 1 0 98 0 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 31 3 1 0 1 0 96 1 282

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 40 10 3 3 0 0 84 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 43 8 4 4 0 0 85 8 53
2014 University certificate or diploma below the bachelor’s level 47 46 7 0 0 0 0 93 0 13
2014 Bachelor’s degree 51 34 6 6 0 2 2 88 6 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 58 29 5 4 3 1 1 88 7 283

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 27 26 7 3 3 0 62 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 25 26 8 4 4 0 61 12 53
2014 University certificate or diploma below the bachelor’s level 46 20 27 6 0 0 0 66 6 13
2014 Bachelor’s degree 47 32 14 5 0 1 2 81 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 51 35 9 3 2 1 0 86 5 283

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 30 17 13 20 7 0 47 35 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 21 32 8 15 13 2 35 27 53
2014 University certificate or diploma below the bachelor’s level 7 52 21 13 0 6 0 63 14 13
2014 Bachelor’s degree 22 28 18 18 5 4 6 55 25 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 27 12 7 13 10 4 62 24 283

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 46 0 7 3 0 0 90 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 36 0 2 4 0 0 94 6 53
2014 University certificate or diploma below the bachelor’s level 34 66 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 49 48 0 2 1 0 0 97 3 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 40 2 3 0 0 0 94 4 283

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 30 3 10 3 0 0 83 13 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 36 4 6 2 0 0 89 8 53
2014 University certificate or diploma below the bachelor’s level 54 25 20 0 0 0 0 80 0 13
2014 Bachelor’s degree 66 26 4 4 0 0 0 92 4 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 61 30 2 5 2 0 0 91 6 283

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 40 10 7 3 0 0 80 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 53 39 2 4 0 2 0 94 4 53
2014 University certificate or diploma below the bachelor’s level 53 47 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 61 28 7 4 1 0 0 89 4 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 57 36 5 3 0 0 0 93 3 283

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 77 16 3 0 0 0 3 97 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 19 2 0 2 0 0 96 2 53
2014 University certificate or diploma below the bachelor’s level 94 6 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 83 17 0 0 0 0 0 100 0 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 82 16 1 1 0 0 0 98 1 283

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 50 30 7 3 7 0 3 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 51 26 9 10 2 0 2 79 12 53
2014 University certificate or diploma below the bachelor’s level 73 27 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 68 21 4 5 2 0 0 89 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 58 21 5 12 3 0 0 79 15 283

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 70 13 10 7 0 0 0 84 7 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 19 6 8 6 0 4 80 14 53
2014 University certificate or diploma below the bachelor’s level 66 34 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 72 18 2 7 1 0 0 90 7 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 20 3 8 4 0 0 84 13 283

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 80 13 3 0 3 0 0 93 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 13 2 6 0 0 2 92 6 53
2014 University certificate or diploma below the bachelor’s level 73 20 7 0 0 0 0 93 0 13
2014 Bachelor’s degree 86 12 1 1 0 0 0 98 1 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 74 14 4 5 3 0 0 88 8 283

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 57 27 7 10 0 0 0 83 10 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 26 4 6 2 2 2 88 8 53
2014 University certificate or diploma below the bachelor’s level 65 35 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 60 25 5 8 1 0 2 87 8 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 30 6 10 2 0 0 82 12 283

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 70 23 3 3 0 0 0 93 3 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 15 6 2 0 0 0 92 2 53
2014 University certificate or diploma below the bachelor’s level 86 14 0 0 0 0 0 100 0 13
2014 Bachelor’s degree 78 20 0 2 0 0 0 98 2 106
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 70 23 4 3 0 0 0 93 3 283

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 91 53
2014 Bachelor’s degree 12 88 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 90 282

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 53 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 29

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 67 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 78 29

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 29

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 41 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 29

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 33 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 29

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 29

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 33 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 29

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 53 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 67 29

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 46 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 29

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 29

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 29

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 29

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 29

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 57 29

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 29

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 29

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 29

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 29

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 29

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 33 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 29

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 52 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 29

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 0 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 29

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Bachelor’s degree 41 15
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 29

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 30 7 23 7 7 20 7 50 18 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 15 20 11 6 21 11 45 25 53
2014 University certificate or diploma below the bachelor’s level 14 14 27 13 0 32 0 41 19 13
2014 Bachelor’s degree 12 11 11 9 2 42 13 50 24 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 13 14 4 4 36 10 58 15 283

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 43 16 23 10 0 7 0 64 11 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 36 15 4 4 4 0 77 8 53
2014 University certificate or diploma below the bachelor’s level 27 39 27 6 0 0 0 66 6 13
2014 Bachelor’s degree 31 41 12 2 1 13 0 84 3 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 26 17 5 3 11 2 71 9 283

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 University certificate or diploma below the bachelor’s level 0 100 13
2014 Bachelor’s degree 5 95 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 2 98 283

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 24 20 0 0 30 13 65 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 19 17 4 2 28 9 64 9 53
2014 University certificate or diploma below the bachelor’s level 20 40 27 0 0 13 0 69 0 13
2014 Bachelor’s degree 14 15 8 5 1 46 10 66 14 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 13 14 2 0 42 11 67 4 283

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 33 20 0 0 16 3 75 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 32 11 0 2 17 0 84 2 53
2014 University certificate or diploma below the bachelor’s level 34 53 13 0 0 0 0 87 0 13
2014 Bachelor’s degree 36 37 11 3 1 10 1 82 5 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 29 12 2 0 15 3 83 3 283

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Bachelor’s degree 5 95 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 86 282

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 69 31 36

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 57 27 9 3 3 0 0 84 6 29

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 44 23 0 0 0 6 75 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 38 17 6 0 2 11 74 6 53
2014 University certificate or diploma below the bachelor’s level 7 54 0 7 0 0 32 90 10 13
2014 Bachelor’s degree 11 28 3 4 2 2 51 80 13 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 20 5 4 1 2 62 75 13 283

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 40 20 10 0 3 12 64 12 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 25 15 12 4 17 20 52 24 53
2014 University certificate or diploma below the bachelor’s level 14 14 14 14 0 6 38 50 25 13
2014 Bachelor’s degree 7 15 9 4 3 14 49 58 19 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 11 6 4 0 13 63 60 16 283

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 44 27 0 0 0 6 72 0 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 31 13 8 2 7 11 72 12 53
2014 University certificate or diploma below the bachelor’s level 14 48 7 0 0 0 32 90 0 13
2014 Bachelor’s degree 14 22 5 2 0 10 48 85 4 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 11 7 1 1 5 63 72 7 283

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 40 27 3 0 0 6 68 4 30
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 34 21 6 2 6 11 66 9 53
2014 University certificate or diploma below the bachelor’s level 20 41 7 0 0 0 32 90 0 13
2014 Bachelor’s degree 12 22 2 3 1 12 47 84 10 107
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 11 7 3 1 5 62 70 10 283