2014 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 96. What are the language requirements of your position?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 37 48 9 3 3 0 0 85 6 347
2014 Language Requirement of Position - Either English or French 24 45 23 7 1 0 0 69 8 70

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 74 22 3 1 1 0 0 95 1 347
2014 Language Requirement of Position - Either English or French 69 30 1 0 0 0 0 99 0 70

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 68 24 5 2 1 0 0 92 3 347
2014 Language Requirement of Position - Either English or French 58 36 6 0 0 0 0 94 0 70

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 50 38 7 2 3 0 0 88 5 347
2014 Language Requirement of Position - Either English or French 40 38 13 8 1 0 0 78 9 70

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 48 39 7 4 2 0 0 86 7 347
2014 Language Requirement of Position - Either English or French 42 47 2 7 2 0 0 89 9 70

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 45 39 8 4 3 0 0 84 8 347
2014 Language Requirement of Position - Either English or French 41 43 7 6 3 0 0 84 9 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 41 30 14 8 5 2 0 72 13 347
2014 Language Requirement of Position - Either English or French 31 29 22 12 2 4 0 62 15 70
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 54 30 8 4 3 1 0 85 7 347
2014 Language Requirement of Position - Either English or French 39 48 10 3 0 0 0 87 3 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 49 34 7 6 4 0 0 83 10 346
2014 Language Requirement of Position - Either English or French 37 47 9 5 2 0 0 84 7 70

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 49 32 8 7 3 0 1 82 10 347
2014 Language Requirement of Position - Either English or French 38 45 10 5 2 0 0 82 7 70

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 35 41 11 9 3 1 0 77 12 347
2014 Language Requirement of Position - Either English or French 49 44 0 6 0 0 1 94 6 70

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 28 43 13 12 5 0 0 70 16 346
2014 Language Requirement of Position - Either English or French 43 33 10 8 5 0 1 76 13 70

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 16 36 18 20 8 1 0 53 28 347
2014 Language Requirement of Position - Either English or French 29 35 17 8 7 3 1 67 16 69

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 22 40 19 12 5 2 0 64 17 347
2014 Language Requirement of Position - Either English or French 24 35 15 15 5 4 1 63 21 70

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 18 44 18 14 5 1 0 63 19 347
2014 Language Requirement of Position - Either English or French 14 41 17 15 7 4 1 59 24 69

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 43 37 10 5 4 1 1 81 9 347
2014 Language Requirement of Position - Either English or French 47 30 9 12 1 0 1 77 13 70
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 27 36 18 15 3 0 0 64 18 347
2014 Language Requirement of Position - Either English or French 25 38 18 8 7 3 0 65 16 70

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 13 32 19 17 11 6 2 49 30 347
2014 Language Requirement of Position - Either English or French 9 28 24 7 7 21 4 49 19 70

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 41 37 10 7 3 0 0 79 11 347
2014 Language Requirement of Position - Either English or French 37 43 10 9 1 0 0 79 10 70

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 55 33 8 2 1 1 0 89 3 347
2014 Language Requirement of Position - Either English or French 52 35 7 2 1 3 0 89 3 70

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 27 42 11 10 4 1 5 74 14 185
2014 Language Requirement of Position - Either English or French 20 57 20 3 0 0 0 77 3 22

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 45 42 6 6 1 0 0 87 7 347
2014 Language Requirement of Position - Either English or French 43 46 3 3 1 4 0 92 4 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 38 32 12 6 2 7 3 77 10 347
2014 Language Requirement of Position - Either English or French 26 45 8 2 1 16 1 86 4 70

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 34 40 12 9 5 0 1 74 14 347
2014 Language Requirement of Position - Either English or French 31 47 6 15 1 0 0 77 16 70

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 48 42 5 4 1 0 0 90 5 347
2014 Language Requirement of Position - Either English or French 29 56 8 6 1 0 0 85 7 70

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 55 36 4 3 2 0 0 91 5 347
2014 Language Requirement of Position - Either English or French 43 47 9 1 0 0 0 90 1 70

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 29 39 13 13 6 1 0 68 19 347
2014 Language Requirement of Position - Either English or French 35 27 12 12 13 1 0 62 26 70

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 11 18 17 17 33 1 3 30 52 346
2014 Language Requirement of Position - Either English or French 19 23 9 23 26 0 0 42 49 70

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 33 43 12 8 4 0 0 75 12 346
2014 Language Requirement of Position - Either English or French 20 42 21 12 5 0 0 62 17 70

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 38 38 11 9 3 0 0 76 13 347
2014 Language Requirement of Position - Either English or French 34 48 5 8 5 0 0 81 13 70

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 45 37 10 3 3 0 1 83 7 347
2014 Language Requirement of Position - Either English or French 42 44 8 3 2 0 1 87 5 70

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 43 34 10 8 4 0 0 78 13 347
2014 Language Requirement of Position - Either English or French 44 40 3 6 7 0 0 84 13 70

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 31 19 8 11 9 0 21 63 26 346
2014 Language Requirement of Position - Either English or French 48 25 4 13 4 0 5 77 18 70

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 28 41 18 9 4 0 0 69 13 347
2014 Language Requirement of Position - Either English or French 15 60 20 1 3 0 0 76 4 70

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 49 28 6 6 5 2 3 82 12 347
2014 Language Requirement of Position - Either English or French 36 32 5 11 9 4 3 73 22 70

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Language Requirement of Position - Bilingual 15 54 31 347
2014 Language Requirement of Position - Either English or French 15 47 38 70

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Language Requirement of Position - Bilingual 28 16 31 24 2 54
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 58 33 6 3 1 0 0 91 3 347
2014 Language Requirement of Position - Either English or French 42 51 5 1 1 0 0 93 2 70

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 35 42 11 10 2 0 0 77 12 347
2014 Language Requirement of Position - Either English or French 36 39 13 11 1 0 0 75 12 70

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 27 45 15 7 3 4 0 74 10 347
2014 Language Requirement of Position - Either English or French 31 37 14 9 1 8 0 74 11 70

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 5 21 31 31 10 0 2 42 26 346
2014 Language Requirement of Position - Either English or French 2 7 41 32 15 1 2 48 9 70

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 4 10 25 33 24 1 2 59 15 344
2014 Language Requirement of Position - Either English or French 1 3 21 53 19 0 3 74 4 69

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 12 20 34 20 13 0 1 34 32 346
2014 Language Requirement of Position - Either English or French 4 13 41 35 6 0 1 41 17 70

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 7 15 36 25 16 0 1 42 22 347
2014 Language Requirement of Position - Either English or French 4 10 34 37 14 0 1 51 14 70

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 13 18 37 19 11 0 1 31 32 347
2014 Language Requirement of Position - Either English or French 8 21 21 32 14 3 1 48 30 70

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 4 8 26 37 21 1 2 61 12 345
2014 Language Requirement of Position - Either English or French 2 5 25 33 24 7 4 64 8 70

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 10 18 33 22 15 1 1 37 29 347
2014 Language Requirement of Position - Either English or French 9 14 34 19 13 7 3 36 26 70

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 69 28 2 1 0 0 0 97 1 347
2014 Language Requirement of Position - Either English or French 64 30 5 1 0 0 0 94 1 70

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 49 30 7 11 3 0 0 79 14 347
2014 Language Requirement of Position - Either English or French 42 40 6 9 3 0 0 82 12 70

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 52 38 6 3 1 0 0 90 5 346
2014 Language Requirement of Position - Either English or French 61 26 5 5 0 3 0 89 5 70

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 56 33 7 1 0 3 0 92 1 347
2014 Language Requirement of Position - Either English or French 57 33 7 2 0 1 0 91 2 70

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 48 38 9 3 1 1 0 87 3 346
2014 Language Requirement of Position - Either English or French 51 43 2 4 0 0 0 94 4 70

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 58 34 4 3 1 0 0 92 4 347
2014 Language Requirement of Position - Either English or French 62 34 1 3 0 0 0 96 3 70

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 31 33 14 12 6 2 2 66 19 347
2014 Language Requirement of Position - Either English or French 27 34 17 7 4 9 1 68 13 70

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 63 31 3 2 0 1 0 95 2 347
2014 Language Requirement of Position - Either English or French 71 28 1 0 0 0 0 99 0 69

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 55 33 6 3 2 1 0 89 5 347
2014 Language Requirement of Position - Either English or French 50 31 6 9 2 0 2 82 11 70

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 47 34 13 3 1 1 1 83 4 347
2014 Language Requirement of Position - Either English or French 51 25 15 7 1 0 0 76 8 70

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 24 27 17 10 10 8 4 58 23 347
2014 Language Requirement of Position - Either English or French 25 28 11 11 12 8 4 61 27 70

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 53 42 1 4 1 0 0 94 5 347
2014 Language Requirement of Position - Either English or French 41 55 3 1 0 0 0 96 1 70

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 62 29 3 5 1 0 0 91 6 347
2014 Language Requirement of Position - Either English or French 53 41 2 2 2 0 0 94 4 70

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 59 32 6 3 0 0 0 91 4 347
2014 Language Requirement of Position - Either English or French 53 41 4 2 0 0 0 94 2 70

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 79 19 2 1 0 0 0 98 1 347
2014 Language Requirement of Position - Either English or French 90 10 0 0 0 0 0 100 0 70

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 51 25 8 12 4 0 0 76 16 347
2014 Language Requirement of Position - Either English or French 72 20 2 5 0 0 0 93 5 70

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 63 17 5 10 4 0 1 81 14 347
2014 Language Requirement of Position - Either English or French 68 25 1 5 1 0 0 93 6 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 74 13 5 4 3 0 1 88 7 347
2014 Language Requirement of Position - Either English or French 83 15 0 2 0 0 0 98 2 70

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 49 29 6 12 2 1 1 79 15 347
2014 Language Requirement of Position - Either English or French 63 31 4 2 0 0 0 94 2 70

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 72 22 3 3 0 0 0 94 3 346
2014 Language Requirement of Position - Either English or French 74 20 4 1 0 0 0 95 1 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language Requirement of Position - Bilingual 12 88 347

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 42 42

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 69 42

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 42

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 44 42

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 42 42

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 43 42

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 39 42

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 35 42

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 61 42

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 33 42

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 17 42

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 34 42

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 27 42

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 24 42

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 54 42

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 28 42

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 37 42

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 20 42

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 15 42

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 42

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 19 42

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 11 42

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 16 42

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 15 42

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 42

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 42

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 17 42

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 30 42

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 20 42

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 56 42

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 53 42

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 13 42

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 20 14 14 7 4 32 8 57 19 347
2014 Language Requirement of Position - Either English or French 9 7 21 5 1 37 19 38 14 70

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 36 32 17 4 2 9 0 75 7 347
2014 Language Requirement of Position - Either English or French 33 25 22 6 1 13 0 66 8 70

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language Requirement of Position - Bilingual 3 97 347

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 63 11

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 46 11

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 55 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language Requirement of Position - Bilingual 0 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 19 16 12 3 1 40 10 69 8 347
2014 Language Requirement of Position - Either English or French 16 13 22 0 0 40 9 58 0 70

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 39 31 13 2 1 13 2 82 3 347
2014 Language Requirement of Position - Either English or French 38 32 16 0 0 14 0 81 0 70

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language Requirement of Position - Bilingual 12 88 346
2014 Language Requirement of Position - Either English or French 11 89 70

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language Requirement of Position - Bilingual 78 22 37

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 63 20 12 3 3 0 0 83 6 33

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 12 23 8 4 1 1 51 73 10 347
2014 Language Requirement of Position - Either English or French 4 37 2 3 1 1 52 87 9 70

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 7 15 9 7 1 15 47 57 19 347
2014 Language Requirement of Position - Either English or French 1 19 6 1 0 6 67 73 4 70

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 15 19 8 2 1 4 50 76 6 347
2014 Language Requirement of Position - Either English or French 9 17 7 3 1 7 56 70 11 70

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language Requirement of Position - Bilingual 13 19 9 3 1 5 50 74 7 347
2014 Language Requirement of Position - Either English or French 11 19 7 5 2 6 50 68 16 70