2014 Public Service Employee Survey Results by Theme for Office of the Auditor General of Canada by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 46 4 2 0 0 0 93 2 46
2014 AS-03 33 53 7 7 0 0 0 87 7 15
2014 AS-05 70 30 0 0 0 0 0 100 0 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 72 26 2 0 0 0 0 98 0 46
2014 AS-03 53 47 0 0 0 0 0 100 0 15
2014 AS-05 100 0 0 0 0 0 0 100 0 10

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 76 19 2 2 0 0 0 96 2 46
2014 AS-03 67 27 0 7 0 0 0 93 7 15
2014 AS-05 91 9 0 0 0 0 0 100 0 10

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 63 32 2 0 2 0 0 96 2 46
2014 AS-03 53 40 0 0 7 0 0 93 7 15
2014 AS-05 81 19 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 63 33 4 0 0 0 0 96 0 46
2014 AS-03 53 40 7 0 0 0 0 93 0 15
2014 AS-05 80 10 10 0 0 0 0 90 0 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 61 35 2 2 0 0 0 96 2 46
2014 AS-03 47 47 0 7 0 0 0 93 7 15
2014 AS-05 80 10 10 0 0 0 0 90 0 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 56 33 4 2 4 0 0 89 7 46
2014 AS-03 47 40 0 7 7 0 0 87 13 15
2014 AS-05 69 20 10 0 0 0 0 90 0 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 59 19 9 7 4 2 0 80 11 46
2014 AS-03 53 20 7 7 13 0 0 73 20 15
2014 AS-05 40 19 20 10 0 10 0 66 11 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 28 7 15 2 0 0 76 18 46
2014 AS-03 60 20 7 13 0 0 0 80 13 15
2014 AS-05 29 20 10 31 10 0 0 49 41 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 52 24 13 4 7 0 0 76 11 46
2014 AS-03 53 20 7 7 13 0 0 73 20 15
2014 AS-05 39 0 41 10 10 0 0 39 20 10

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 28 50 9 7 2 4 0 82 9 46
2014 AS-03 33 47 13 0 0 7 0 86 0 15
2014 AS-05 10 41 19 10 10 9 0 56 22 10

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 39 43 4 9 4 0 0 82 13 46
2014 AS-03 40 33 13 7 7 0 0 73 13 15
2014 AS-05 31 49 0 10 10 0 0 80 20 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 26 39 15 11 2 6 0 70 14 46
2014 AS-03 27 40 7 13 7 7 0 71 21 15
2014 AS-05 20 41 19 0 0 19 0 76 0 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 22 52 9 11 2 4 0 77 14 46
2014 AS-03 20 47 13 20 0 0 0 67 20 15
2014 AS-05 19 50 10 0 10 10 0 77 11 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 19 48 15 13 4 0 0 67 18 46
2014 AS-03 27 47 7 7 13 0 0 73 20 15
2014 AS-05 30 20 40 10 0 0 0 50 10 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 39 41 11 2 2 0 4 84 5 46
2014 AS-03 33 47 7 7 7 0 0 80 13 15
2014 AS-05 50 30 20 0 0 0 0 80 0 10
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 32 44 11 9 4 0 0 76 13 46
2014 AS-03 27 47 7 7 13 0 0 73 20 15
2014 AS-05 39 20 20 20 0 0 0 59 20 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 15 30 15 20 7 11 2 52 30 46
2014 AS-03 13 33 13 20 7 13 0 54 31 15
2014 AS-05 19 20 19 10 20 10 0 44 34 10

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 26 9 7 4 0 0 80 11 46
2014 AS-03 53 20 7 7 13 0 0 73 20 15
2014 AS-05 49 10 20 20 0 0 0 59 20 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 59 26 9 0 4 2 0 87 4 46
2014 AS-03 67 20 7 0 7 0 0 87 7 15
2014 AS-05 60 9 31 0 0 0 0 69 0 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 52 33 9 7 0 0 0 85 7 46
2014 AS-03 60 20 7 13 0 0 0 80 13 15
2014 AS-05 40 40 10 10 0 0 0 80 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 30 41 11 7 2 4 4 79 10 46
2014 AS-03 27 40 20 13 0 0 0 67 13 15
2014 AS-05 30 31 9 0 10 0 20 76 13 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 39 37 7 17 0 0 0 76 17 46
2014 AS-03 40 20 13 27 0 0 0 60 27 15
2014 AS-05 50 31 10 9 0 0 0 81 9 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 59 28 9 4 0 0 0 87 4 46
2014 AS-03 47 27 20 7 0 0 0 73 7 15
2014 AS-05 81 9 10 0 0 0 0 90 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 37 4 2 2 0 0 91 4 46
2014 AS-03 40 40 7 7 7 0 0 80 13 15
2014 AS-05 81 9 10 0 0 0 0 90 0 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 35 44 7 7 7 2 0 80 13 46
2014 AS-03 27 40 13 7 13 0 0 67 20 15
2014 AS-05 49 20 0 20 0 10 0 77 23 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 9 30 20 9 24 2 7 43 36 46
2014 AS-03 13 13 27 13 27 0 7 29 43 15
2014 AS-05 9 31 20 20 19 0 0 40 40 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 26 53 9 7 4 0 0 80 11 45
2014 AS-03 20 47 13 13 7 0 0 67 20 15

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 48 35 9 7 2 0 0 82 9 46
2014 AS-03 40 33 7 20 0 0 0 73 20 15
2014 AS-05 50 30 10 0 10 0 0 80 10 10

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 50 37 7 2 4 0 0 87 7 46
2014 AS-03 47 33 7 0 13 0 0 80 13 15
2014 AS-05 59 20 10 10 0 0 0 80 10 10

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 56 31 7 4 2 0 0 87 7 46
2014 AS-03 33 47 13 0 7 0 0 80 7 15
2014 AS-05 59 31 0 10 0 0 0 90 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 20 13 9 2 0 15 72 13 46
2014 AS-03 20 20 27 7 0 0 27 55 9 15
2014 AS-05 59 20 10 0 10 0 0 80 10 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 28 11 7 0 0 0 82 7 46
2014 AS-03 53 27 20 0 0 0 0 80 0 15
2014 AS-05 49 31 20 0 0 0 0 80 0 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 28 7 0 9 0 2 84 9 46
2014 AS-03 40 40 0 0 13 0 7 86 14 15
2014 AS-05 59 10 20 0 10 0 0 69 10 10

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AS 4 72 24 46
2014 AS-03 13 60 27 15
2014 AS-05 0 80 20 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 58 31 9 0 2 0 0 89 2 46
2014 AS-03 47 40 7 0 7 0 0 87 7 15
2014 AS-05 80 20 0 0 0 0 0 100 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 52 4 2 0 0 0 93 2 46
2014 AS-03 60 33 7 0 0 0 0 93 0 15
2014 AS-05 50 50 0 0 0 0 0 100 0 10

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 43 11 2 0 2 0 87 2 46
2014 AS-03 53 33 13 0 0 0 0 87 0 15
2014 AS-05 50 30 10 0 0 10 0 89 0 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 4 20 30 28 15 0 2 45 25 46
2014 AS-03 7 27 33 27 7 0 0 33 33 15
2014 AS-05 0 20 9 41 30 0 0 70 20 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 0 11 11 39 30 4 4 76 12 46
2014 AS-03 0 20 7 47 20 7 0 71 21 15
2014 AS-05 0 0 20 20 49 0 10 77 0 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 2 13 33 26 24 0 2 51 15 46
2014 AS-03 7 20 33 13 27 0 0 40 27 15
2014 AS-05 0 0 31 40 30 0 0 69 0 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 4 7 28 37 22 0 2 60 11 46
2014 AS-03 7 7 20 40 27 0 0 67 13 15
2014 AS-05 10 10 30 31 19 0 0 50 20 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 11 9 28 35 15 0 2 51 20 46
2014 AS-03 7 27 7 47 13 0 0 60 33 15
2014 AS-05 20 0 30 31 19 0 0 50 20 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 2 7 9 44 24 2 11 79 10 45
2014 AS-03 7 13 13 47 13 0 7 64 21 15
2014 AS-05 0 0 0 40 30 0 31 100 0 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 4 11 30 22 24 4 4 50 17 46
2014 AS-03 7 20 13 40 13 7 0 57 29 15
2014 AS-05 0 0 50 9 31 0 10 44 0 10

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 72 24 2 2 0 0 0 96 2 46
2014 AS-03 73 20 0 7 0 0 0 93 7 15
2014 AS-05 49 41 10 0 0 0 0 90 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 46 35 4 11 4 0 0 80 15 46
2014 AS-03 33 47 0 7 13 0 0 80 20 15
2014 AS-05 49 10 10 31 0 0 0 59 31 10

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 50 39 2 9 0 0 0 89 9 46
2014 AS-03 60 33 0 7 0 0 0 93 7 15
2014 AS-05 40 30 0 31 0 0 0 69 31 10

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 61 35 2 0 0 2 0 98 0 46
2014 AS-03 73 27 0 0 0 0 0 100 0 15
2014 AS-05 59 31 0 0 0 10 0 100 0 10

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 54 37 2 4 0 2 0 93 4 46
2014 AS-03 53 40 0 7 0 0 0 93 7 15
2014 AS-05 59 31 0 0 0 10 0 100 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 61 39 0 0 0 0 0 100 0 46
2014 AS-03 60 40 0 0 0 0 0 100 0 15
2014 AS-05 49 51 0 0 0 0 0 100 0 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 30 37 10 9 7 2 4 72 16 46
2014 AS-03 40 27 7 7 13 0 7 71 21 15
2014 AS-05 30 20 9 31 10 0 0 50 41 10

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 63 28 6 0 0 2 0 94 0 46
2014 AS-03 67 27 7 0 0 0 0 93 0 15
2014 AS-05 70 20 9 0 0 0 0 91 0 10

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 37 46 9 2 4 0 2 84 7 46
2014 AS-03 40 53 7 0 0 0 0 93 0 15
2014 AS-05 50 40 0 0 10 0 0 90 10 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 26 35 15 13 2 9 0 67 17 46
2014 AS-03 27 53 13 0 7 0 0 80 7 15
2014 AS-05 10 31 20 30 0 9 0 45 33 10

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 13 35 21 11 7 9 4 55 20 46
2014 AS-03 13 33 27 13 0 13 0 54 15 15
2014 AS-05 10 19 19 20 20 10 0 33 45 10

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 63 35 0 2 0 0 0 98 2 46
2014 AS-03 67 27 0 7 0 0 0 93 7 15
2014 AS-05 71 29 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 56 37 2 2 2 0 0 93 4 46
2014 AS-03 53 33 7 0 7 0 0 87 7 15
2014 AS-05 70 19 0 10 0 0 0 90 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 59 37 2 2 0 0 0 96 2 46
2014 AS-03 53 40 0 7 0 0 0 93 7 15
2014 AS-05 70 30 0 0 0 0 0 100 0 10

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 85 15 0 0 0 0 0 100 0 46
2014 AS-03 80 20 0 0 0 0 0 100 0 15
2014 AS-05 100 0 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 61 30 4 0 4 0 0 91 4 46
2014 AS-03 67 20 13 0 0 0 0 87 0 15
2014 AS-05 69 31 0 0 0 0 0 100 0 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 65 26 0 2 2 0 4 95 5 46
2014 AS-03 73 20 0 0 0 0 7 100 0 15
2014 AS-05 59 41 0 0 0 0 0 100 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 74 20 2 0 2 0 2 96 2 46
2014 AS-03 80 13 7 0 0 0 0 93 0 15
2014 AS-05 59 31 0 0 10 0 0 90 10 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 56 28 2 4 2 2 4 91 7 46
2014 AS-03 67 27 0 0 0 7 0 100 0 15
2014 AS-05 59 31 0 10 0 0 0 90 10 10

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 80 20 0 0 0 0 0 100 0 46
2014 AS-03 87 13 0 0 0 0 0 100 0 15
2014 AS-05 80 20 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AS 11 89 46

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 20 13 15 9 2 30 11 56 19 46
2014 AS-03 27 13 20 7 0 27 7 60 10 15
2014 AS-05 10 0 30 20 10 19 10 14 43 10

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 41 30 11 7 0 9 2 80 7 46
2014 AS-03 53 33 7 0 0 7 0 93 0 15
2014 AS-05 40 19 20 10 0 10 0 66 11 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AS-03 0 100 15
2014 AS-05 0 100 10

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 13 13 19 2 0 37 15 55 5 46
2014 AS-03 13 13 27 0 0 40 7 50 0 15
2014 AS-05 10 10 40 0 0 31 9 34 0 10

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 30 35 13 2 0 18 2 81 3 46
2014 AS-03 27 47 7 0 0 20 0 92 0 15
2014 AS-05 40 30 10 0 0 20 0 87 0 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AS-05 0 100 10

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 24 46 11 9 0 2 8 78 10 46
2014 AS-03 27 47 20 7 0 0 0 73 7 15
2014 AS-05 41 30 20 0 0 0 9 78 0 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 7 35 18 13 0 19 8 58 18 46
2014 AS-03 7 27 13 27 0 20 7 45 36 15
2014 AS-05 10 20 31 10 0 19 9 43 14 10

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 19 33 22 4 0 11 10 67 6 46
2014 AS-03 13 27 33 13 0 13 0 46 15 15
2014 AS-05 40 10 31 0 0 10 9 62 0 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AS 17 37 22 0 0 13 10 71 0 46
2014 AS-03 13 40 33 0 0 13 0 62 0 15
2014 AS-05 40 20 20 0 0 10 9 75 0 10