2014 Public Service Employee Survey Results by Theme for Information Management Services - Quebec Region

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Correctional Service Canada 23 42 15 11 9 0 0 65 20 10965
2014 Sectors and National Headquarters 27 42 13 11 7 0 0 69 18 3738
2014 Information Management Services - Quebec Region 22 45 15 18 0 0 0 67 18 55
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Correctional Service Canada 32 39 13 8 8 0 0 71 16 11796
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Correctional Service Canada 30 40 12 10 7 0 0 71 17 9094

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 66 27 4 1 1 0 0 93 2 181841
2014 Correctional Service Canada 54 34 7 2 2 0 0 88 4 10960
2014 Sectors and National Headquarters 60 31 5 2 2 0 0 91 4 3736
2014 Information Management Services - Quebec Region 33 56 9 2 0 0 0 89 2 55
2011 Public Service 65 28 4 1 1 0 0 94 2 200727
2011 Correctional Service Canada 58 33 5 2 2 0 0 91 4 11808

Question 15. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Correctional Service Canada 52 32 10 3 3 0 0 84 6 10946
2014 Sectors and National Headquarters 56 30 8 3 3 0 0 86 6 3731
2014 Information Management Services - Quebec Region 39 47 11 2 2 0 0 86 3 55
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Correctional Service Canada 54 32 8 3 2 0 0 87 5 11797

Question 19. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Correctional Service Canada 34 43 12 6 4 0 0 77 10 10946
2014 Sectors and National Headquarters 36 42 12 6 4 0 0 78 10 3731
2014 Information Management Services - Quebec Region 23 54 10 9 3 0 1 77 13 55
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Correctional Service Canada 40 43 9 5 3 0 0 83 8 11800
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Correctional Service Canada 39 45 7 6 3 0 0 84 9 9148

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Correctional Service Canada 16 32 21 16 14 1 0 49 30 10917
2014 Sectors and National Headquarters 19 33 19 15 13 1 0 52 29 3740
2014 Information Management Services - Quebec Region 11 41 38 1 10 0 0 51 11 56
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Correctional Service Canada 21 34 21 12 11 1 0 56 23 11701

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Correctional Service Canada 16 34 21 16 12 0 0 50 29 10908
2014 Sectors and National Headquarters 19 35 19 15 11 0 0 54 26 3735
2014 Information Management Services - Quebec Region 9 41 35 3 13 0 0 50 15 56
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Correctional Service Canada 21 37 19 13 10 0 0 58 23 11699
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Correctional Service Canada 19 40 16 15 9 0 0 59 25 8906

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Correctional Service Canada 20 25 21 15 15 4 1 47 31 10916
2014 Sectors and National Headquarters 22 25 20 14 14 4 1 49 30 3738
2014 Information Management Services - Quebec Region 15 32 33 10 7 3 0 48 18 56
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Correctional Service Canada 23 27 19 13 13 4 1 53 27 11704
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Correctional Service Canada 20 30 18 15 11 5 0 54 27 8897
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Correctional Service Canada 31 32 17 10 8 2 0 64 19 10944
2014 Sectors and National Headquarters 35 31 15 9 7 1 0 67 17 3736
2014 Information Management Services - Quebec Region 31 41 20 5 3 0 0 72 8 55
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Correctional Service Canada 30 33 16 9 9 2 0 65 19 11747
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Correctional Service Canada 29 33 15 11 11 2 0 63 22 9015

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Correctional Service Canada 29 35 15 12 8 1 0 64 21 10948
2014 Sectors and National Headquarters 33 35 13 10 8 1 0 69 18 3739
2014 Information Management Services - Quebec Region 31 50 11 2 6 0 0 81 8 55
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Correctional Service Canada 29 35 13 12 9 1 0 65 21 11746
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Correctional Service Canada 28 35 12 13 12 0 0 63 25 9006

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Correctional Service Canada 34 32 16 9 8 1 0 67 17 10932
2014 Sectors and National Headquarters 39 30 14 8 7 0 0 70 16 3734
2014 Information Management Services - Quebec Region 33 45 16 0 6 0 0 78 6 55

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Correctional Service Canada 15 30 19 16 16 4 0 47 34 10927
2014 Sectors and National Headquarters 18 32 18 15 12 5 0 53 29 3737
2014 Information Management Services - Quebec Region 12 38 23 11 14 1 0 51 25 56
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Correctional Service Canada 15 29 19 16 16 4 0 47 33 11726

Question 40. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Correctional Service Canada 14 27 20 19 20 2 0 41 39 10930
2014 Sectors and National Headquarters 16 29 19 17 16 2 0 46 34 3738
2014 Information Management Services - Quebec Region 6 33 29 15 16 0 0 39 32 56
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Correctional Service Canada 16 29 19 15 19 2 0 46 35 11724
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Correctional Service Canada 15 30 17 16 19 2 0 46 36 8937

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Correctional Service Canada 9 24 21 22 21 2 0 34 44 10928
2014 Sectors and National Headquarters 11 26 20 22 18 3 0 38 41 3737
2014 Information Management Services - Quebec Region 4 28 30 18 18 1 0 33 37 56
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Correctional Service Canada 10 29 20 20 17 3 0 41 38 11713
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Correctional Service Canada 7 29 19 23 19 3 0 38 43 8926

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Correctional Service Canada 10 19 19 19 28 5 0 30 49 10924
2014 Sectors and National Headquarters 13 21 19 18 24 5 0 36 44 3734
2014 Information Management Services - Quebec Region 4 22 31 19 16 8 0 29 38 56
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Correctional Service Canada 11 25 19 17 22 6 0 38 41 11712
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Correctional Service Canada 11 26 18 18 22 6 0 39 42 8922

Question 43. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Correctional Service Canada 9 25 18 22 24 2 0 34 47 10927
2014 Sectors and National Headquarters 11 28 18 21 21 2 0 39 43 3736
2014 Information Management Services - Quebec Region 7 30 30 9 19 4 0 39 29 56
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Correctional Service Canada 10 30 17 21 20 2 0 41 41 11707
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Correctional Service Canada 9 32 14 24 20 1 0 42 44 8909

Question 44. I have access to senior management in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 13 10 4 1 58 24 180926
2014 Correctional Service Canada 20 33 18 14 12 2 1 55 27 10911
2014 Sectors and National Headquarters 22 33 16 14 11 2 1 57 26 3726
2014 Information Management Services - Quebec Region 10 22 31 17 13 6 1 34 32 56
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Correctional Service Canada 14 30 18 19 19 0 0 43 38 10960
2014 Sectors and National Headquarters 18 33 17 17 15 0 0 51 32 3734
2014 Information Management Services - Quebec Region 14 43 23 11 10 0 0 57 20 55
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Correctional Service Canada 15 34 16 17 17 0 0 49 34 11806

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Correctional Service Canada 6 18 18 25 25 6 1 26 54 10952
2014 Sectors and National Headquarters 9 21 16 23 22 8 1 32 50 3738
2014 Information Management Services - Quebec Region 9 16 29 22 10 12 3 29 37 55

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Correctional Service Canada 26 35 16 12 9 1 0 62 22 10946
2014 Sectors and National Headquarters 30 36 14 11 8 0 0 67 19 3736
2014 Information Management Services - Quebec Region 25 37 22 4 10 0 2 64 14 55
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Correctional Service Canada 26 35 15 13 10 1 0 62 23 11749
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Correctional Service Canada 27 36 12 13 11 0 0 63 25 9014

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 34 12 5 4 4 1 79 9 181344
2014 Correctional Service Canada 32 36 16 7 5 4 1 71 13 10940
2014 Sectors and National Headquarters 37 34 14 6 5 4 1 74 11 3734
2014 Information Management Services - Quebec Region 30 41 16 6 3 4 0 74 10 55
2011 Public Service 39 32 13 6 5 4 1 75 11 199531
2011 Correctional Service Canada 31 33 17 7 7 4 1 68 15 11744
2008 Public Service 36 31 13 7 6 6 1 73 13 166386
2008 Correctional Service Canada 33 33 13 7 8 4 1 70 16 8991

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Correctional Service Canada 18 38 17 14 9 1 2 58 24 2185
2014 Sectors and National Headquarters 22 39 16 12 7 1 3 64 19 884
2014 Information Management Services - Quebec Region 6 57 21 5 0 11 0 70 6 18

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Correctional Service Canada 14 35 15 21 13 1 0 50 35 10957
2014 Sectors and National Headquarters 18 40 13 18 10 1 0 59 28 3740
2014 Information Management Services - Quebec Region 14 44 25 8 7 1 2 59 15 55
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Correctional Service Canada 16 34 14 20 15 1 0 50 35 11761
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Correctional Service Canada 15 34 14 21 14 1 1 50 36 8989

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Correctional Service Canada 13 26 18 20 18 4 1 41 40 10951
2014 Sectors and National Headquarters 18 28 17 17 15 5 1 49 33 3736
2014 Information Management Services - Quebec Region 9 33 32 10 7 10 0 46 18 55
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Correctional Service Canada 16 25 16 18 20 4 0 44 39 11758
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Correctional Service Canada 15 26 16 19 19 4 1 43 40 8978

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Correctional Service Canada 14 38 14 21 13 0 0 52 34 10964
2014 Sectors and National Headquarters 17 37 13 19 13 0 0 54 32 3736
2014 Information Management Services - Quebec Region 9 44 29 15 3 0 0 53 19 55
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Correctional Service Canada 21 43 12 15 8 0 1 65 23 11774
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Correctional Service Canada 18 43 12 18 10 0 0 61 28 9111

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Correctional Service Canada 38 40 12 5 4 0 0 79 9 10965
2014 Sectors and National Headquarters 40 39 10 6 4 0 0 80 10 3738
2014 Information Management Services - Quebec Region 30 48 20 1 0 0 0 78 1 55
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Correctional Service Canada 45 37 10 5 3 0 0 82 8 11792
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Correctional Service Canada 38 42 10 6 3 0 0 81 9 9154

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Correctional Service Canada 44 39 8 5 3 0 0 84 8 10962
2014 Sectors and National Headquarters 46 37 7 5 4 0 0 84 10 3737
2014 Information Management Services - Quebec Region 31 45 16 7 0 0 0 76 7 55
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Correctional Service Canada 48 39 6 4 2 0 0 87 7 11778
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Correctional Service Canada 44 43 7 4 2 0 0 87 6 9113

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Correctional Service Canada 12 26 21 20 18 3 0 40 39 10915
2014 Sectors and National Headquarters 14 28 18 20 17 2 0 43 38 3738
2014 Information Management Services - Quebec Region 11 22 42 11 11 3 0 34 23 56
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Correctional Service Canada 16 32 18 17 14 2 1 49 32 11771
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Correctional Service Canada 12 33 18 19 16 1 0 46 36 9093

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Correctional Service Canada 14 28 17 16 20 2 2 44 38 10910
2014 Sectors and National Headquarters 14 26 16 18 21 2 2 42 41 3738
2014 Information Management Services - Quebec Region 8 32 22 20 9 5 5 44 32 56
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Correctional Service Canada 19 33 15 14 16 2 2 53 31 11773
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Correctional Service Canada 16 39 13 14 16 1 1 56 30 9078

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Correctional Service Canada 13 34 15 21 17 0 0 47 38 10960
2014 Sectors and National Headquarters 17 37 12 19 14 0 0 54 34 3735
2014 Information Management Services - Quebec Region 6 42 23 22 6 0 0 48 29 55
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Correctional Service Canada 21 36 14 15 13 0 0 57 29 11795

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Correctional Service Canada 18 32 18 17 15 0 0 50 32 10962
2014 Sectors and National Headquarters 23 35 15 14 13 0 0 58 27 3738
2014 Information Management Services - Quebec Region 12 49 13 19 8 0 0 60 27 55

Question 18. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Correctional Service Canada 17 33 21 17 12 0 0 50 30 10959
2014 Sectors and National Headquarters 21 36 17 15 11 0 0 57 26 3738
2014 Information Management Services - Quebec Region 9 49 22 13 5 1 0 59 18 55
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Correctional Service Canada 24 40 17 11 6 1 1 65 17 11746

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Correctional Service Canada 23 33 16 14 13 0 0 56 27 10957
2014 Sectors and National Headquarters 29 33 15 12 10 0 0 62 23 3737
2014 Information Management Services - Quebec Region 19 51 11 3 13 0 3 72 16 55
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Correctional Service Canada 27 36 14 12 10 0 1 64 22 11797

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Correctional Service Canada 27 29 11 12 16 1 5 59 30 10962
2014 Sectors and National Headquarters 24 25 10 14 19 1 7 54 35 3734
2014 Information Management Services - Quebec Region 25 40 6 14 7 0 8 71 23 55
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Correctional Service Canada 29 27 9 12 16 1 5 60 30 11794
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Correctional Service Canada 31 29 7 11 15 1 5 64 28 9148

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Correctional Service Canada 28 36 22 8 5 0 1 65 13 10957
2014 Sectors and National Headquarters 27 37 21 9 6 0 1 64 15 3734
2014 Information Management Services - Quebec Region 24 50 19 3 2 0 1 75 5 55
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Correctional Service Canada 30 34 20 9 6 0 1 65 15 11794
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Correctional Service Canada 23 34 23 11 8 0 1 58 19 9140

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Correctional Service Canada 32 24 14 7 10 3 9 64 20 10941
2014 Sectors and National Headquarters 40 24 11 7 8 3 7 70 17 3737
2014 Information Management Services - Quebec Region 34 40 13 0 5 0 8 81 5 55
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Correctional Service Canada 29 27 14 9 13 2 6 61 24 11802

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Public Service 26 40 34 180859
2014 Correctional Service Canada 18 50 32 10912
2014 Sectors and National Headquarters 24 42 34 3738
2014 Information Management Services - Quebec Region 21 47 32 56
2011 Public Service 27 42 31 198979
2011 Correctional Service Canada 22 50 29 11714

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Public Service 18 32 30 10 11 47681
2014 Correctional Service Canada 23 30 23 13 11 2149
2014 Sectors and National Headquarters 20 28 28 13 11 940
2014 Information Management Services - Quebec Region 46 24 0 16 13 12
2011 Public Service 19 32 31 8 10 53795
2011 Correctional Service Canada 19 44 22 7 8 2688
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Correctional Service Canada 27 40 17 9 7 1 0 67 16 10961
2014 Sectors and National Headquarters 32 42 13 8 6 1 0 74 13 3738
2014 Information Management Services - Quebec Region 24 52 11 7 6 0 0 76 13 55
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Correctional Service Canada 29 41 15 8 6 1 0 71 14 11805
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Correctional Service Canada 35 39 12 7 6 1 0 75 13 9143

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Correctional Service Canada 17 37 22 14 10 1 0 54 24 10933
2014 Sectors and National Headquarters 21 38 19 12 8 1 0 60 21 3739
2014 Information Management Services - Quebec Region 6 48 20 10 16 0 0 55 26 56
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Correctional Service Canada 22 42 17 10 7 1 0 65 17 11728

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 36 21 8 5 9 0 62 15 181045
2014 Correctional Service Canada 13 30 26 13 9 8 0 47 24 10918
2014 Sectors and National Headquarters 17 34 22 11 8 7 0 55 21 3729
2014 Information Management Services - Quebec Region 6 43 25 4 16 6 0 53 21 55
2011 Public Service 21 38 19 9 4 8 0 65 14 199244
2011 Correctional Service Canada 17 39 21 10 6 6 0 60 18 11718

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Correctional Service Canada 13 33 35 12 5 1 1 17 48 10938
2014 Sectors and National Headquarters 13 33 35 13 4 0 1 18 47 3727
2014 Information Management Services - Quebec Region 9 29 38 17 1 1 3 19 40 55
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Correctional Service Canada 13 31 33 14 6 1 2 20 46 11760
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Correctional Service Canada 15 34 33 12 4 1 1 16 50 9120

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Correctional Service Canada 18 29 30 14 6 2 1 21 48 10939
2014 Sectors and National Headquarters 17 28 30 15 6 1 2 23 46 3731
2014 Information Management Services - Quebec Region 15 25 30 12 6 8 5 20 46 55
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Correctional Service Canada 15 25 29 18 9 2 2 28 42 11743
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Correctional Service Canada 17 28 30 15 7 1 1 23 46 9102

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Correctional Service Canada 21 29 28 12 5 2 2 18 52 10936
2014 Sectors and National Headquarters 23 30 27 12 4 1 2 17 55 3731
2014 Information Management Services - Quebec Region 23 33 27 12 0 3 1 13 60 55
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Correctional Service Canada 19 27 29 13 6 2 3 21 49 11732
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Correctional Service Canada 20 29 30 13 5 2 2 19 50 9109

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Correctional Service Canada 10 18 35 24 8 1 3 34 29 10891
2014 Sectors and National Headquarters 12 20 35 23 7 1 2 31 33 3720
2014 Information Management Services - Quebec Region 9 19 29 35 3 3 2 40 30 54
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Correctional Service Canada 11 19 32 22 10 1 4 34 32 11719
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Correctional Service Canada 10 21 36 22 8 1 3 31 32 9090

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Correctional Service Canada 24 28 27 12 5 1 2 18 54 10931
2014 Sectors and National Headquarters 27 28 25 12 5 1 2 17 57 3725
2014 Information Management Services - Quebec Region 15 28 37 13 0 3 5 14 46 55
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Correctional Service Canada 18 25 30 15 8 1 3 24 45 11743
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Correctional Service Canada 20 27 29 15 6 1 2 21 49 9098

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Correctional Service Canada 14 21 28 22 10 2 3 34 36 10934
2014 Sectors and National Headquarters 14 20 29 22 10 2 3 33 36 3727
2014 Information Management Services - Quebec Region 19 25 22 13 14 3 5 29 48 54
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Correctional Service Canada 16 23 27 18 10 2 4 30 41 11759
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Correctional Service Canada 20 26 27 17 7 2 3 24 48 9104

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Correctional Service Canada 19 27 30 12 6 2 3 19 49 10914
2014 Sectors and National Headquarters 21 28 30 11 5 2 3 17 51 3722
2014 Information Management Services - Quebec Region 19 20 41 11 1 3 5 13 43 55

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 60 33 4 2 1 0 0 94 3 181603
2014 Correctional Service Canada 47 42 6 3 2 0 0 89 5 10956
2014 Sectors and National Headquarters 53 38 5 3 1 0 0 91 4 3737
2014 Information Management Services - Quebec Region 46 46 3 4 0 0 0 92 4 55
2011 Public Service 61 33 4 2 1 0 0 94 3 200094
2011 Correctional Service Canada 52 39 5 3 1 0 0 91 4 11765

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Correctional Service Canada 27 32 13 15 12 0 0 59 28 10954
2014 Sectors and National Headquarters 31 32 12 13 11 1 0 63 25 3736
2014 Information Management Services - Quebec Region 33 33 24 5 1 1 2 69 6 55

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Correctional Service Canada 21 42 16 13 7 0 0 64 20 10938
2014 Sectors and National Headquarters 27 43 11 12 7 0 0 70 19 3733
2014 Information Management Services - Quebec Region 31 50 9 8 0 0 2 82 8 55

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Correctional Service Canada 30 38 17 6 5 3 1 70 12 10904
2014 Sectors and National Headquarters 34 37 15 6 4 3 0 74 10 3739
2014 Information Management Services - Quebec Region 13 60 12 4 6 5 0 76 11 56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Correctional Service Canada 26 39 17 9 6 2 0 67 16 10915
2014 Sectors and National Headquarters 32 38 15 7 5 2 0 72 13 3738
2014 Information Management Services - Quebec Region 14 49 21 2 10 5 0 66 12 55
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Correctional Service Canada 23 37 19 10 8 2 0 62 19 11708

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Correctional Service Canada 28 39 15 10 7 0 0 67 18 10905
2014 Sectors and National Headquarters 33 40 13 8 6 0 0 73 14 3739
2014 Information Management Services - Quebec Region 16 62 10 3 10 0 0 78 12 56
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Correctional Service Canada 28 39 14 9 8 0 0 68 17 11702
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Correctional Service Canada 24 40 14 12 10 0 0 64 21 8896

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Correctional Service Canada 18 32 18 16 13 2 2 52 30 10963
2014 Sectors and National Headquarters 22 32 16 15 12 2 2 56 28 3740
2014 Information Management Services - Quebec Region 13 37 27 5 5 1 11 58 11 55

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Correctional Service Canada 27 44 16 7 4 2 0 72 11 10923
2014 Sectors and National Headquarters 30 42 15 7 3 3 0 75 10 3740
2014 Information Management Services - Quebec Region 19 58 15 6 0 0 2 79 7 56
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Correctional Service Canada 29 42 15 7 4 2 0 73 12 11723

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Correctional Service Canada 26 39 14 11 7 3 1 66 19 10915
2014 Sectors and National Headquarters 32 39 11 9 7 2 1 72 16 3735
2014 Information Management Services - Quebec Region 13 46 24 4 11 0 1 60 15 56
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Correctional Service Canada 28 37 13 10 8 3 1 68 18 11716
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Correctional Service Canada 25 36 13 12 10 3 1 64 23 8952

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Correctional Service Canada 15 34 22 14 10 4 1 52 25 10921
2014 Sectors and National Headquarters 20 36 20 12 8 4 1 58 21 3738
2014 Information Management Services - Quebec Region 12 32 28 8 10 9 2 49 20 56
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Correctional Service Canada 14 37 22 13 9 4 1 54 23 11724

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Correctional Service Canada 12 27 17 19 20 4 1 41 41 10919
2014 Sectors and National Headquarters 14 26 17 17 19 5 1 43 39 3738
2014 Information Management Services - Quebec Region 7 43 29 1 8 9 1 57 10 56
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Correctional Service Canada 13 26 18 18 18 6 1 41 39 11723

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Correctional Service Canada 20 51 7 15 6 0 0 71 22 10972
2014 Sectors and National Headquarters 25 49 6 13 7 0 0 74 20 3740
2014 Information Management Services - Quebec Region 21 63 8 6 2 0 0 84 8 55
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Correctional Service Canada 26 50 6 12 5 0 0 76 18 11806
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Correctional Service Canada 23 49 6 14 8 0 0 72 22 9156

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Correctional Service Canada 24 34 11 18 12 0 0 59 30 10957
2014 Sectors and National Headquarters 30 35 9 15 12 0 0 64 27 3734
2014 Information Management Services - Quebec Region 25 41 16 8 9 0 0 66 17 55
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Correctional Service Canada 25 35 11 16 13 0 0 61 29 11752

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Correctional Service Canada 23 40 13 16 8 0 0 63 24 10957
2014 Sectors and National Headquarters 30 40 11 12 7 0 0 70 19 3731
2014 Information Management Services - Quebec Region 19 53 20 5 3 0 0 72 8 55

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Correctional Service Canada 63 27 5 3 2 1 1 91 4 10964
2014 Sectors and National Headquarters 64 25 5 3 2 1 1 91 5 3734
2014 Information Management Services - Quebec Region 39 46 10 4 2 0 0 84 6 55
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Correctional Service Canada 70 21 4 2 1 0 1 93 3 11807
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Correctional Service Canada 70 22 4 2 2 0 1 93 4 9147

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Correctional Service Canada 65 23 5 4 3 0 1 88 6 10964
2014 Sectors and National Headquarters 62 23 5 6 3 0 1 86 9 3736
2014 Information Management Services - Quebec Region 27 47 20 3 3 0 0 74 6 55
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Correctional Service Canada 70 19 4 4 2 0 1 90 6 11804
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Correctional Service Canada 74 16 4 3 2 0 1 91 5 9144

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Correctional Service Canada 68 16 6 2 2 1 5 89 5 10956
2014 Sectors and National Headquarters 70 15 5 4 3 0 3 88 6 3737
2014 Information Management Services - Quebec Region 39 42 11 3 2 0 5 84 5 55
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Correctional Service Canada 70 14 6 2 2 1 5 89 5 11761
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Correctional Service Canada 69 11 4 2 3 1 9 89 6 9046

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Correctional Service Canada 74 14 5 1 2 0 3 92 3 10942
2014 Sectors and National Headquarters 76 13 4 1 2 0 3 92 4 3739
2014 Information Management Services - Quebec Region 57 28 11 3 2 0 0 84 5 55
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Correctional Service Canada 75 13 5 1 2 1 4 91 4 11751
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Correctional Service Canada 78 8 3 1 2 0 7 93 4 8998

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Correctional Service Canada 58 18 9 3 3 2 7 85 6 10916
2014 Sectors and National Headquarters 58 20 8 4 3 2 5 84 7 3734
2014 Information Management Services - Quebec Region 26 49 15 7 2 0 0 76 9 56

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Correctional Service Canada 63 19 7 2 2 3 4 88 4 10915
2014 Sectors and National Headquarters 64 19 7 2 2 2 3 89 4 3740
2014 Information Management Services - Quebec Region 30 41 17 0 6 5 1 75 7 56
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Correctional Service Canada 68 18 6 1 2 2 3 91 3 11773
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Correctional Service Canada 70 17 6 2 2 2 2 91 4 9108

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 19 81 180560
2014 Correctional Service Canada 31 69 10895
2014 Sectors and National Headquarters 28 72 3734
2014 Information Management Services - Quebec Region 22 78 56

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 50 32448
2014 Correctional Service Canada 59 3194
2014 Sectors and National Headquarters 57 977
2014 Information Management Services - Quebec Region Insufficient data

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 63 32448
2014 Correctional Service Canada 61 3194
2014 Sectors and National Headquarters 60 977
2014 Information Management Services - Quebec Region 86 10

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32448
2014 Correctional Service Canada 9 3194
2014 Sectors and National Headquarters 9 977
2014 Information Management Services - Quebec Region Insufficient data

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Correctional Service Canada 28 3194
2014 Sectors and National Headquarters 18 977
2014 Information Management Services - Quebec Region Insufficient data

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 5 32448
2014 Correctional Service Canada 8 3194
2014 Sectors and National Headquarters 10 977
2014 Information Management Services - Quebec Region 0 10

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32448
2014 Correctional Service Canada 8 3194
2014 Sectors and National Headquarters 5 977
2014 Information Management Services - Quebec Region 0 10

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Correctional Service Canada 4 3194
2014 Sectors and National Headquarters 4 977
2014 Information Management Services - Quebec Region Insufficient data

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Correctional Service Canada 42 3200
2014 Sectors and National Headquarters 39 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Correctional Service Canada 38 3200
2014 Sectors and National Headquarters 38 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 43 32479
2014 Correctional Service Canada 48 3200
2014 Sectors and National Headquarters 47 979
2014 Information Management Services - Quebec Region 56 10

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Correctional Service Canada 43 3200
2014 Sectors and National Headquarters 40 979
2014 Information Management Services - Quebec Region 73 10

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Correctional Service Canada 29 3200
2014 Sectors and National Headquarters 32 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 57 32479
2014 Correctional Service Canada 67 3200
2014 Sectors and National Headquarters 62 979
2014 Information Management Services - Quebec Region 72 10

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 36 32479
2014 Correctional Service Canada 46 3200
2014 Sectors and National Headquarters 42 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 2 32479
2014 Correctional Service Canada 7 3200
2014 Sectors and National Headquarters 5 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32479
2014 Correctional Service Canada 16 3200
2014 Sectors and National Headquarters 12 979
2014 Information Management Services - Quebec Region 0 10

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 13 32479
2014 Correctional Service Canada 22 3200
2014 Sectors and National Headquarters 17 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 46 32479
2014 Correctional Service Canada 51 3200
2014 Sectors and National Headquarters 47 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Correctional Service Canada 35 3200
2014 Sectors and National Headquarters 31 979
2014 Information Management Services - Quebec Region Insufficient data

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 14 32479
2014 Correctional Service Canada 15 3200
2014 Sectors and National Headquarters 14 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 51 32463
2014 Correctional Service Canada 44 3199
2014 Sectors and National Headquarters 49 979
2014 Information Management Services - Quebec Region 71 10

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 30 32463
2014 Correctional Service Canada 32 3199
2014 Sectors and National Headquarters 33 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 10 32463
2014 Correctional Service Canada 8 3199
2014 Sectors and National Headquarters 10 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 21 32463
2014 Correctional Service Canada 27 3199
2014 Sectors and National Headquarters 24 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 12 32463
2014 Correctional Service Canada 15 3199
2014 Sectors and National Headquarters 14 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32463
2014 Correctional Service Canada 9 3199
2014 Sectors and National Headquarters 7 979
2014 Information Management Services - Quebec Region 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 16 32463
2014 Correctional Service Canada 20 3199
2014 Sectors and National Headquarters 18 979
2014 Information Management Services - Quebec Region 0 10

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 11 32463
2014 Correctional Service Canada 12 3199
2014 Sectors and National Headquarters 11 979
2014 Information Management Services - Quebec Region Insufficient data

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 25 32463
2014 Correctional Service Canada 26 3199
2014 Sectors and National Headquarters 25 979
2014 Information Management Services - Quebec Region Insufficient data

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Correctional Service Canada 14 2921
2014 Sectors and National Headquarters 12 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 16 30161
2014 Correctional Service Canada 13 2921
2014 Sectors and National Headquarters 13 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Correctional Service Canada 12 2921
2014 Sectors and National Headquarters 11 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Correctional Service Canada 8 2921
2014 Sectors and National Headquarters 6 916
2014 Information Management Services - Quebec Region 0 10

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Correctional Service Canada 8 2921
2014 Sectors and National Headquarters 10 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Correctional Service Canada 8 2921
2014 Sectors and National Headquarters 10 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Correctional Service Canada 7 2921
2014 Sectors and National Headquarters 8 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Correctional Service Canada 8 2921
2014 Sectors and National Headquarters 7 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Correctional Service Canada 11 2921
2014 Sectors and National Headquarters 12 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 25 30161
2014 Correctional Service Canada 28 2921
2014 Sectors and National Headquarters 28 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 9 30161
2014 Correctional Service Canada 11 2921
2014 Sectors and National Headquarters 9 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 45 30161
2014 Correctional Service Canada 47 2921
2014 Sectors and National Headquarters 50 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 2 30161
2014 Correctional Service Canada 2 2921
2014 Sectors and National Headquarters 1 916
2014 Information Management Services - Quebec Region 0 10

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 54 30161
2014 Correctional Service Canada 62 2921
2014 Sectors and National Headquarters 59 916
2014 Information Management Services - Quebec Region Insufficient data

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Correctional Service Canada 14 2921
2014 Sectors and National Headquarters 14 916
2014 Information Management Services - Quebec Region Insufficient data

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Correctional Service Canada 10 21 23 13 16 13 3 38 35 10905
2014 Sectors and National Headquarters 13 22 21 12 13 15 4 43 31 3735
2014 Information Management Services - Quebec Region 6 28 23 10 7 20 6 46 22 56

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Correctional Service Canada 16 29 21 14 13 6 1 48 29 10890
2014 Sectors and National Headquarters 20 31 20 11 11 7 1 54 24 3733
2014 Information Management Services - Quebec Region 20 29 30 6 7 6 1 53 14 56
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Correctional Service Canada 21 38 18 11 9 3 0 60 21 11678

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 8 92 180400
2014 Correctional Service Canada 15 85 10889
2014 Sectors and National Headquarters 12 88 3732
2014 Information Management Services - Quebec Region 16 84 56

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 36 13828
2014 Correctional Service Canada 44 1409
2014 Sectors and National Headquarters 43 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 80 13828
2014 Correctional Service Canada 76 1409
2014 Sectors and National Headquarters 75 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Correctional Service Canada 4 1409
2014 Sectors and National Headquarters 3 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Correctional Service Canada 19 1409
2014 Sectors and National Headquarters 13 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13828
2014 Correctional Service Canada 10 1409
2014 Sectors and National Headquarters 8 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Correctional Service Canada 8 1409
2014 Sectors and National Headquarters 5 397
2014 Information Management Services - Quebec Region Insufficient data

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Correctional Service Canada 9 1409
2014 Sectors and National Headquarters 10 397
2014 Information Management Services - Quebec Region Insufficient data

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 20 13822
2014 Correctional Service Canada 28 1411
2014 Sectors and National Headquarters 25 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 17 13822
2014 Correctional Service Canada 18 1411
2014 Sectors and National Headquarters 16 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 12 13822
2014 Correctional Service Canada 16 1411
2014 Sectors and National Headquarters 14 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 5 13822
2014 Correctional Service Canada 8 1411
2014 Sectors and National Headquarters 6 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 23 13822
2014 Correctional Service Canada 18 1411
2014 Sectors and National Headquarters 18 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 24 13822
2014 Correctional Service Canada 28 1411
2014 Sectors and National Headquarters 27 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13822
2014 Correctional Service Canada 4 1411
2014 Sectors and National Headquarters 3 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13822
2014 Correctional Service Canada 8 1411
2014 Sectors and National Headquarters 10 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Correctional Service Canada 12 1411
2014 Sectors and National Headquarters 15 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Correctional Service Canada 18 1411
2014 Sectors and National Headquarters 18 398
2014 Information Management Services - Quebec Region Insufficient data

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 1 13822
2014 Correctional Service Canada 1 1411
2014 Sectors and National Headquarters Insufficient data
2014 Information Management Services - Quebec Region Insufficient data

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 30 13822
2014 Correctional Service Canada 29 1411
2014 Sectors and National Headquarters 29 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 29 13830
2014 Correctional Service Canada 27 1411
2014 Sectors and National Headquarters 31 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13830
2014 Correctional Service Canada 19 1411
2014 Sectors and National Headquarters 22 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Correctional Service Canada 7 1411
2014 Sectors and National Headquarters 9 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 19 13830
2014 Correctional Service Canada 22 1411
2014 Sectors and National Headquarters 21 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Correctional Service Canada 8 1411
2014 Sectors and National Headquarters 7 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13830
2014 Correctional Service Canada 9 1411
2014 Sectors and National Headquarters 8 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Correctional Service Canada 12 1411
2014 Sectors and National Headquarters 11 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Correctional Service Canada 11 1411
2014 Sectors and National Headquarters 11 398
2014 Information Management Services - Quebec Region Insufficient data

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 48 13830
2014 Correctional Service Canada 46 1411
2014 Sectors and National Headquarters 43 398
2014 Information Management Services - Quebec Region Insufficient data

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 6 12831
2014 Correctional Service Canada 8 1278
2014 Sectors and National Headquarters 9 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 11 12831
2014 Correctional Service Canada 7 1278
2014 Sectors and National Headquarters 8 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 4 12831
2014 Correctional Service Canada 4 1278
2014 Sectors and National Headquarters 4 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Correctional Service Canada 3 1278
2014 Sectors and National Headquarters 3 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Correctional Service Canada 2 1278
2014 Sectors and National Headquarters 3 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 5 12831
2014 Correctional Service Canada 3 1278
2014 Sectors and National Headquarters 4 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 7 12831
2014 Correctional Service Canada 4 1278
2014 Sectors and National Headquarters 5 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Correctional Service Canada 8 1278
2014 Sectors and National Headquarters 6 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 10 12831
2014 Correctional Service Canada 9 1278
2014 Sectors and National Headquarters 9 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 23 12831
2014 Correctional Service Canada 24 1278
2014 Sectors and National Headquarters 23 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Correctional Service Canada 10 1278
2014 Sectors and National Headquarters 11 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 44 12831
2014 Correctional Service Canada 44 1278
2014 Sectors and National Headquarters 45 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 2 12831
2014 Correctional Service Canada 3 1278
2014 Sectors and National Headquarters 2 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 65 12831
2014 Correctional Service Canada 67 1278
2014 Sectors and National Headquarters 63 365
2014 Information Management Services - Quebec Region Insufficient data

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 13 12831
2014 Correctional Service Canada 14 1278
2014 Sectors and National Headquarters 15 365
2014 Information Management Services - Quebec Region Insufficient data

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Correctional Service Canada 13 22 26 8 8 19 4 45 21 10906
2014 Sectors and National Headquarters 15 21 25 6 6 22 5 49 17 3735
2014 Information Management Services - Quebec Region 4 25 32 2 3 26 8 44 7 56

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Correctional Service Canada 19 31 24 9 8 9 1 55 18 10889
2014 Sectors and National Headquarters 23 31 22 7 6 10 1 61 15 3732
2014 Information Management Services - Quebec Region 13 40 28 5 3 9 1 60 9 56
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Correctional Service Canada 25 40 18 7 5 5 0 68 13 11666

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 15 85 180286
2014 Correctional Service Canada 19 81 10891
2014 Sectors and National Headquarters 19 81 3732
2014 Information Management Services - Quebec Region 24 76 56

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 78 22 27355
2014 Correctional Service Canada 74 26 1937
2014 Sectors and National Headquarters 74 26 649
2014 Information Management Services - Quebec Region 75 25 11

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Correctional Service Canada 42 35 8 9 6 0 0 77 15 1420
2014 Sectors and National Headquarters 48 33 7 9 2 0 0 81 12 479
2014 Information Management Services - Quebec Region Insufficient data

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Correctional Service Canada 24 52 12 5 1 1 4 80 7 10903
2014 Sectors and National Headquarters 27 48 10 5 2 1 6 81 8 3734
2014 Information Management Services - Quebec Region 12 52 30 5 0 2 0 65 5 56
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Correctional Service Canada 24 51 11 7 2 1 4 79 9 11693
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Correctional Service Canada 25 50 9 7 3 1 4 80 10 8907

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Correctional Service Canada 10 31 23 14 9 8 5 47 26 10911
2014 Sectors and National Headquarters 10 28 22 12 9 12 7 47 26 3738
2014 Information Management Services - Quebec Region 5 32 30 11 5 11 6 44 20 55
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Correctional Service Canada 10 34 20 14 9 9 4 51 26 11691

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Correctional Service Canada 26 39 15 7 4 5 4 71 13 10906
2014 Sectors and National Headquarters 31 36 13 6 3 5 6 75 10 3738
2014 Information Management Services - Quebec Region 20 46 18 3 3 9 0 73 7 56
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Correctional Service Canada 27 37 14 7 5 5 4 71 14 11691
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Correctional Service Canada 23 40 14 9 5 5 4 70 15 8895

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Correctional Service Canada 18 34 18 12 9 6 4 57 23 10899
2014 Sectors and National Headquarters 22 33 17 9 7 7 6 63 18 3736
2014 Information Management Services - Quebec Region 15 43 18 6 8 9 0 64 16 56
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Correctional Service Canada 20 35 16 11 9 6 4 60 22 11687
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Correctional Service Canada 19 36 14 14 10 4 3 60 25 8946