2014 Public Service Employee Survey Results by Theme for 5 Service Battalion

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 44 12 9 5 0 0 74 14 181850
2014 Department of National Defence 30 45 11 8 5 0 0 75 14 14848
2014 Canadian Army 29 47 12 7 4 0 0 77 11 2189
2014 2nd Canadian Division 24 53 14 6 2 0 0 77 8 692
2014 5 Service Battalion 22 68 10 0 0 0 0 90 0 59
2011 Public Service 35 41 11 8 5 0 0 76 13 200583
2011 Department of National Defence 38 40 11 6 4 0 0 79 11 16467
2008 Public Service 35 42 11 8 4 0 0 77 12 168072
2008 Department of National Defence 40 40 10 7 4 0 0 80 10 12213

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 66 27 4 1 1 0 0 93 2 181841
2014 Department of National Defence 66 27 4 1 1 0 0 93 3 14841
2014 Canadian Army 63 29 5 1 1 0 0 93 2 2188
2014 2nd Canadian Division 49 42 7 1 1 0 0 91 2 691
2014 5 Service Battalion 53 40 7 0 0 0 0 93 0 59
2011 Public Service 65 28 4 1 1 0 0 94 2 200727
2011 Department of National Defence 67 26 4 1 1 0 0 94 2 16472

Question 15. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 29 8 2 2 0 0 88 4 181719
2014 Department of National Defence 64 26 6 2 1 0 0 90 3 14831
2014 Canadian Army 66 26 5 1 1 0 0 92 2 2184
2014 2nd Canadian Division 54 36 8 1 1 0 0 90 2 691
2014 5 Service Battalion 66 29 3 0 2 0 0 95 2 59
2011 Public Service 58 31 7 2 1 0 0 89 4 200656
2011 Department of National Defence 63 28 6 2 1 0 0 91 3 16462

Question 19. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 11 6 4 0 0 79 9 181673
2014 Department of National Defence 43 38 10 5 3 0 0 81 9 14821
2014 Canadian Army 44 40 10 4 2 0 0 84 6 2184
2014 2nd Canadian Division 36 49 10 3 2 0 0 84 5 689
2014 5 Service Battalion 38 54 5 3 0 0 0 92 3 59
2011 Public Service 41 41 9 6 3 0 0 82 9 200825
2011 Department of National Defence 46 39 8 5 2 0 0 85 7 16472
2008 Public Service 41 42 8 6 3 0 0 84 8 168963
2008 Department of National Defence 48 38 7 5 2 0 0 86 7 12268

Question 58. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 35 17 11 8 1 0 63 19 180897
2014 Department of National Defence 28 36 17 10 8 1 0 64 19 14771
2014 Canadian Army 24 38 19 10 8 1 0 63 18 2190
2014 2nd Canadian Division 18 43 26 7 5 1 0 61 13 692
2014 5 Service Battalion 29 42 22 8 0 0 0 70 8 59
2011 Public Service 28 35 18 10 7 1 0 64 17 198741
2011 Department of National Defence 30 37 17 8 6 1 0 68 15 16311

Question 59. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 17 12 7 0 0 64 20 180844
2014 Department of National Defence 26 38 16 11 8 0 0 64 19 14770
2014 Canadian Army 23 39 19 11 7 1 0 63 18 2190
2014 2nd Canadian Division 17 44 26 7 5 1 0 62 12 692
2014 5 Service Battalion 21 47 23 9 0 0 0 68 9 59
2011 Public Service 27 38 17 11 7 0 0 65 18 198568
2011 Department of National Defence 28 40 16 9 6 0 0 68 16 16299
2008 Public Service 28 40 14 11 6 0 0 68 18 164994
2008 Department of National Defence 32 40 13 10 5 0 0 72 15 11977

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 26 19 13 10 4 1 57 24 180861
2014 Department of National Defence 30 27 18 12 10 3 0 59 23 14760
2014 Canadian Army 27 29 18 12 10 4 0 58 23 2189
2014 2nd Canadian Division 22 34 22 10 8 4 0 58 19 691
2014 5 Service Battalion 25 29 25 10 8 3 0 56 18 59
2011 Public Service 29 27 17 12 10 5 1 59 23 198679
2011 Department of National Defence 33 28 16 11 9 4 0 63 21 16307
2008 Public Service 27 29 17 13 9 5 1 60 23 164965
2008 Department of National Defence 33 28 15 11 9 5 1 64 20 11971
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 31 12 7 5 2 1 75 12 181447
2014 Department of National Defence 36 33 14 8 6 2 1 70 15 14808
2014 Canadian Army 30 36 16 9 7 1 1 67 17 2189
2014 2nd Canadian Division 25 40 22 8 4 2 0 65 12 692
2014 5 Service Battalion 19 49 21 10 0 2 0 68 10 58
2011 Public Service 40 32 13 8 5 2 1 74 13 199843
2011 Department of National Defence 37 32 14 9 6 2 0 70 16 16385
2008 Public Service 38 31 12 8 7 3 1 72 15 166751
2008 Department of National Defence 36 32 13 9 8 2 0 70 17 12109

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 34 11 9 6 1 0 75 15 181437
2014 Department of National Defence 34 34 12 10 8 1 0 69 18 14809
2014 Canadian Army 28 39 13 11 8 1 0 67 19 2192
2014 2nd Canadian Division 21 47 17 8 5 1 0 69 13 693
2014 5 Service Battalion 19 51 15 11 2 2 0 72 13 59
2011 Public Service 38 35 11 10 6 1 0 73 16 199709
2011 Department of National Defence 34 35 12 11 7 0 0 69 19 16383
2008 Public Service 36 34 11 10 8 1 0 71 18 166684
2008 Department of National Defence 34 35 11 11 9 1 0 69 20 12104

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 46 30 11 7 6 0 0 77 13 181293
2014 Department of National Defence 41 31 12 8 8 0 0 72 16 14789
2014 Canadian Army 34 36 13 9 7 1 0 71 16 2191
2014 2nd Canadian Division 25 43 17 9 5 1 1 69 14 693
2014 5 Service Battalion 21 46 18 14 0 2 0 68 14 59

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 10 8 8 0 62 20 181131
2014 Department of National Defence 22 34 17 12 10 5 0 59 23 14782
2014 Canadian Army 18 37 19 13 10 4 0 56 24 2189
2014 2nd Canadian Division 12 38 25 13 8 4 0 52 22 691
2014 5 Service Battalion 13 53 20 12 0 1 0 67 12 59
2011 Public Service 22 31 19 11 9 7 1 58 22 199170
2011 Department of National Defence 23 31 19 12 10 4 0 57 23 16348

Question 40. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 31 19 15 12 3 0 53 27 181126
2014 Department of National Defence 18 31 19 16 14 2 0 50 31 14785
2014 Canadian Army 16 31 22 16 12 2 0 48 30 2187
2014 2nd Canadian Division 11 31 30 16 9 2 0 43 26 691
2014 5 Service Battalion 16 33 28 20 2 1 0 49 22 59
2011 Public Service 19 31 19 14 13 3 0 52 28 199021
2011 Department of National Defence 20 32 19 13 14 2 0 53 28 16345
2008 Public Service 21 33 18 14 12 3 0 55 27 165557
2008 Department of National Defence 23 34 17 12 11 2 0 58 24 12020

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 28 21 18 13 5 0 45 33 181064
2014 Department of National Defence 12 27 21 19 16 3 0 41 37 14780
2014 Canadian Army 10 28 24 20 15 3 0 39 36 2188
2014 2nd Canadian Division 6 25 36 19 9 5 0 33 30 690
2014 5 Service Battalion 7 26 35 24 4 5 0 34 29 59
2011 Public Service 11 31 21 19 12 6 0 45 33 198979
2011 Department of National Defence 11 32 21 19 13 4 0 45 33 16318
2008 Public Service 11 31 20 20 13 6 0 44 35 165317
2008 Department of National Defence 12 33 19 19 12 4 0 47 32 12008

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 26 19 15 16 7 0 46 34 181094
2014 Department of National Defence 14 23 20 16 21 6 0 39 40 14783
2014 Canadian Army 12 23 21 17 20 6 0 38 40 2188
2014 2nd Canadian Division 9 23 30 17 14 8 0 35 33 692
2014 5 Service Battalion 11 30 18 21 12 8 0 44 37 59
2011 Public Service 15 29 18 16 15 7 0 47 33 198990
2011 Department of National Defence 13 27 19 17 17 7 0 43 36 16317
2008 Public Service 14 29 18 16 15 8 0 47 33 165352
2008 Department of National Defence 14 26 19 16 16 8 0 44 35 12011

Question 43. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 14 31 18 19 14 3 0 47 34 181026
2014 Department of National Defence 12 29 18 21 18 2 0 42 39 14777
2014 Canadian Army 10 30 20 21 16 2 0 41 38 2190
2014 2nd Canadian Division 8 32 32 16 9 2 0 41 26 692
2014 5 Service Battalion 13 32 28 18 9 0 0 44 27 59
2011 Public Service 13 33 18 20 14 3 0 48 34 198810
2011 Department of National Defence 12 32 18 21 15 2 0 45 37 16306
2008 Public Service 14 36 16 20 12 2 0 51 33 165141
2008 Department of National Defence 14 36 15 20 12 2 0 51 34 11991

Question 44. I have access to senior management in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 32 17 13 10 4 1 58 24 180926
2014 Department of National Defence 23 34 17 12 11 2 1 58 24 14772
2014 Canadian Army 19 33 19 13 11 3 2 55 26 2188
2014 2nd Canadian Division 7 24 30 18 13 5 4 33 34 691
2014 5 Service Battalion 9 29 22 24 7 6 4 41 35 59
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 35 17 15 11 0 0 57 26 181788
2014 Department of National Defence 19 34 18 16 13 0 0 53 28 14840
2014 Canadian Army 17 35 19 16 12 0 0 52 28 2187
2014 2nd Canadian Division 12 37 26 15 10 0 1 49 25 693
2014 5 Service Battalion 18 40 23 10 8 0 2 59 18 59
2011 Public Service 21 37 16 14 11 0 0 59 25 200784
2011 Department of National Defence 21 37 16 14 11 0 0 58 26 16482

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 22 19 18 15 13 2 38 40 181465
2014 Department of National Defence 8 20 19 22 20 9 2 32 47 14810
2014 Canadian Army 7 22 20 23 21 7 2 31 47 2189
2014 2nd Canadian Division 6 23 24 25 13 6 2 32 41 692
2014 5 Service Battalion 5 25 31 18 13 5 4 32 34 59

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 36 12 9 6 1 0 72 15 181472
2014 Department of National Defence 31 37 14 10 7 0 0 69 17 14808
2014 Canadian Army 26 40 16 10 7 1 0 67 18 2191
2014 2nd Canadian Division 18 44 21 10 6 1 0 63 16 692
2014 5 Service Battalion 11 52 23 7 4 0 2 65 12 58
2011 Public Service 33 37 13 10 7 1 0 70 17 199910
2011 Department of National Defence 30 37 14 10 8 0 0 67 18 16391
2008 Public Service 31 36 13 11 9 1 1 67 20 166756
2008 Department of National Defence 30 37 13 11 9 0 1 67 20 12109

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 34 12 5 4 4 1 79 9 181344
2014 Department of National Defence 33 35 15 6 5 4 1 72 12 14805
2014 Canadian Army 29 38 15 7 5 5 1 72 12 2190
2014 2nd Canadian Division 28 48 13 5 2 2 1 79 7 692
2014 5 Service Battalion 32 46 15 5 0 2 0 79 5 59
2011 Public Service 39 32 13 6 5 4 1 75 11 199531
2011 Department of National Defence 32 32 16 8 6 5 1 68 15 16375
2008 Public Service 36 31 13 7 6 6 1 73 13 166386
2008 Department of National Defence 31 31 16 8 7 7 1 67 16 12078

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 36 15 10 6 3 5 66 18 40406
2014 Department of National Defence 23 36 16 11 8 2 4 62 20 3632
2014 Canadian Army 18 42 17 13 7 1 3 62 21 490
2014 2nd Canadian Division 14 51 16 10 5 1 3 68 16 143
2014 5 Service Battalion Insufficient data

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 25 39 13 14 7 2 1 66 21 181522
2014 Department of National Defence 20 38 15 16 9 2 1 59 26 14816
2014 Canadian Army 15 39 15 18 10 2 1 55 29 2190
2014 2nd Canadian Division 12 45 22 12 6 1 1 59 19 693
2014 5 Service Battalion 14 46 21 13 6 0 0 60 19 59
2011 Public Service 26 37 13 14 8 2 1 65 22 199928
2011 Department of National Defence 22 37 14 16 9 1 1 60 25 16400
2008 Public Service 26 37 12 14 8 2 1 65 22 166238
2008 Department of National Defence 23 38 13 15 9 2 1 63 24 12076

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 28 16 13 10 7 1 57 26 181494
2014 Department of National Defence 20 28 16 15 13 6 2 52 30 14816
2014 Canadian Army 15 29 18 16 15 5 2 47 34 2191
2014 2nd Canadian Division 11 33 23 15 11 4 2 47 28 693
2014 5 Service Battalion 11 39 22 16 9 1 2 51 26 59
2011 Public Service 26 27 15 13 11 6 1 58 26 199730
2011 Department of National Defence 24 27 16 14 13 5 1 54 30 16388
2008 Public Service 27 28 14 13 11 7 1 59 25 166166
2008 Department of National Defence 25 28 14 14 12 5 1 57 28 12066

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 39 12 16 9 0 0 63 25 181873
2014 Department of National Defence 23 37 12 16 11 0 0 61 27 14841
2014 Canadian Army 22 39 12 16 10 0 0 61 26 2186
2014 2nd Canadian Division 19 45 18 12 6 0 1 64 18 691
2014 5 Service Battalion 17 41 10 20 9 0 3 60 30 58
2011 Public Service 27 41 12 12 6 0 1 69 19 200240
2011 Department of National Defence 29 40 12 12 7 0 1 69 19 16409
2008 Public Service 25 42 13 13 7 0 1 68 20 168332
2008 Department of National Defence 27 41 12 12 7 0 1 69 19 12223

Question 6. My job is a good fit with my interests.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 39 11 7 4 0 0 78 11 181902
2014 Department of National Defence 43 38 10 6 3 0 0 81 9 14838
2014 Canadian Army 42 40 9 5 2 0 0 83 8 2186
2014 2nd Canadian Division 34 47 10 6 2 0 0 82 8 692
2014 5 Service Battalion 46 42 6 3 2 0 0 89 5 59
2011 Public Service 42 36 11 6 4 0 0 79 10 200728
2011 Department of National Defence 46 36 10 5 3 0 0 82 8 16463
2008 Public Service 38 41 11 7 4 0 0 79 10 169105
2008 Department of National Defence 44 39 10 5 3 0 0 83 8 12277

Question 7. My job is a good fit with my skills.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 44 38 8 6 3 0 0 82 10 181804
2014 Department of National Defence 50 34 7 5 3 0 0 85 8 14834
2014 Canadian Army 50 35 7 5 3 0 0 85 8 2184
2014 2nd Canadian Division 42 41 9 6 2 0 0 83 8 692
2014 5 Service Battalion 62 29 3 6 0 0 0 90 6 59
2011 Public Service 45 39 7 5 3 0 0 84 8 200298
2011 Department of National Defence 52 35 6 4 2 0 0 87 7 16412
2008 Public Service 43 42 7 5 3 0 0 85 8 168403
2008 Department of National Defence 50 38 6 4 2 0 0 88 6 12228

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 19 31 17 16 13 3 1 52 30 180900
2014 Department of National Defence 18 31 17 16 15 2 1 50 32 14768
2014 Canadian Army 16 31 19 16 14 2 1 49 31 2187
2014 2nd Canadian Division 15 38 24 15 6 2 0 54 22 693
2014 5 Service Battalion 9 40 28 16 7 0 0 49 23 59
2011 Public Service 21 33 17 15 12 2 0 55 27 200253
2011 Department of National Defence 23 34 16 14 12 1 1 58 26 16412
2008 Public Service 19 35 17 15 11 2 0 56 27 168004
2008 Department of National Defence 21 36 17 14 11 1 0 58 25 12200

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 25 15 18 22 2 2 42 42 180943
2014 Department of National Defence 12 21 15 17 28 2 5 35 48 14777
2014 Canadian Army 9 18 16 18 31 2 6 29 53 2191
2014 2nd Canadian Division 7 18 23 19 25 3 5 28 47 693
2014 5 Service Battalion 4 19 17 19 32 2 7 25 56 59
2011 Public Service 15 27 15 18 21 2 2 44 40 200219
2011 Department of National Defence 13 24 16 16 25 2 4 39 44 16414
2008 Public Service 17 32 14 16 17 2 2 51 35 167751
2008 Department of National Defence 15 27 15 17 21 2 4 45 40 12193

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 40 14 14 10 0 0 62 25 181784
2014 Department of National Defence 22 42 13 13 10 0 0 64 23 14831
2014 Canadian Army 19 42 14 14 11 0 0 61 24 2183
2014 2nd Canadian Division 14 41 21 14 9 0 1 55 24 689
2014 5 Service Battalion 16 46 21 13 4 0 0 62 17 59
2011 Public Service 28 39 13 12 8 0 0 68 20 200493
2011 Department of National Defence 30 40 12 10 7 0 0 71 18 16460

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 36 16 12 9 0 0 63 21 181760
2014 Department of National Defence 29 37 15 11 8 0 0 66 19 14832
2014 Canadian Army 26 38 16 11 8 0 0 65 19 2187
2014 2nd Canadian Division 20 40 20 12 8 0 1 60 20 691
2014 5 Service Battalion 21 51 10 13 4 0 1 73 17 59

Question 18. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 38 16 11 7 0 0 66 18 181718
2014 Department of National Defence 27 36 16 12 8 0 0 64 20 14826
2014 Canadian Army 25 37 18 12 8 0 0 63 20 2185
2014 2nd Canadian Division 18 41 23 12 5 0 0 59 17 689
2014 5 Service Battalion 18 48 24 8 2 0 0 65 10 59
2011 Public Service 34 40 13 8 4 1 0 75 12 199885
2011 Department of National Defence 34 40 13 8 4 1 0 75 12 16395

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 34 12 10 7 0 1 71 16 181787
2014 Department of National Defence 37 35 13 8 6 0 1 72 14 14833
2014 Canadian Army 34 36 15 8 6 0 1 71 14 2187
2014 2nd Canadian Division 24 42 20 7 5 0 1 68 12 693
2014 5 Service Battalion 30 42 19 2 5 0 2 74 8 59
2011 Public Service 38 36 11 9 6 0 1 75 14 200742
2011 Department of National Defence 39 36 12 8 5 0 1 76 13 16470

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 30 24 11 11 13 2 10 61 27 181828
2014 Department of National Defence 29 24 12 10 15 1 9 59 28 14831
2014 Canadian Army 30 27 11 9 14 1 7 62 26 2186
2014 2nd Canadian Division 36 38 10 4 4 1 7 80 9 693
2014 5 Service Battalion 31 35 8 3 9 0 14 76 14 59
2011 Public Service 31 24 10 11 13 2 10 62 27 200707
2011 Department of National Defence 33 25 10 11 13 2 8 64 26 16461
2008 Public Service 34 24 9 11 12 2 9 65 25 168919
2008 Department of National Defence 38 25 9 10 10 2 7 69 21 12259

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 18 7 5 0 1 70 12 181779
2014 Department of National Defence 36 34 17 7 5 0 1 71 12 14831
2014 Canadian Army 43 33 14 5 3 0 1 77 9 2188
2014 2nd Canadian Division 49 35 11 3 1 0 0 85 5 692
2014 5 Service Battalion 48 31 19 2 0 0 0 79 2 59
2011 Public Service 33 34 18 8 5 0 1 69 13 200574
2011 Department of National Defence 35 35 18 7 4 0 1 70 12 16448
2008 Public Service 28 35 20 10 6 0 1 64 16 168835
2008 Department of National Defence 31 35 19 9 5 0 0 67 14 12257

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 47 23 9 5 6 3 6 78 13 181389
2014 Department of National Defence 40 24 11 6 8 3 8 72 16 14802
2014 Canadian Army 32 24 14 7 8 4 11 66 18 2191
2014 2nd Canadian Division 23 31 14 10 7 3 12 64 20 693
2014 5 Service Battalion 13 32 11 15 5 3 21 59 26 59
2011 Public Service 44 26 9 7 8 2 4 75 15 200634
2011 Department of National Defence 37 26 12 7 10 3 6 69 19 16458

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Organization Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Public Service 26 40 34 180859
2014 Department of National Defence 23 46 32 14763
2014 Canadian Army 17 54 29 2187
2014 2nd Canadian Division 16 62 22 692
2014 5 Service Battalion 13 67 20 59
2011 Public Service 27 42 31 198979
2011 Department of National Defence 21 50 29 16322

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Public Service 18 32 30 10 11 47681
2014 Department of National Defence 31 23 25 9 11 3557
2014 Canadian Army 41 14 20 13 11 395
2014 2nd Canadian Division 46 10 20 15 8 117
2014 5 Service Battalion Insufficient data
2011 Public Service 19 32 31 8 10 53795
2011 Department of National Defence 28 30 27 6 9 3753
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 40 12 6 4 1 0 79 10 181765
2014 Department of National Defence 38 40 12 5 4 1 0 79 9 14834
2014 Canadian Army 36 43 12 5 3 0 0 79 8 2187
2014 2nd Canadian Division 25 50 16 5 3 1 0 75 8 692
2014 5 Service Battalion 29 53 12 6 0 0 0 82 6 59
2011 Public Service 37 42 11 6 3 1 0 80 9 200734
2011 Department of National Defence 40 41 11 5 3 1 0 82 8 16473
2008 Public Service 42 39 10 5 3 1 0 82 8 168871
2008 Department of National Defence 46 38 8 4 3 1 0 85 7 12259

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 40 18 10 6 2 0 65 16 181189
2014 Department of National Defence 20 37 19 13 8 2 0 58 22 14787
2014 Canadian Army 16 38 22 14 8 2 0 55 22 2191
2014 2nd Canadian Division 12 42 30 10 4 2 0 55 14 692
2014 5 Service Battalion 15 55 22 4 0 4 0 73 4 59
2011 Public Service 24 42 17 10 6 2 0 67 16 199395
2011 Department of National Defence 22 41 18 11 6 1 0 64 18 16356

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 36 21 8 5 9 0 62 15 181045
2014 Department of National Defence 16 33 24 11 7 9 0 54 20 14772
2014 Canadian Army 13 33 27 11 7 9 0 50 20 2187
2014 2nd Canadian Division 10 33 35 8 4 9 0 48 14 691
2014 5 Service Battalion 9 53 26 4 1 8 0 67 5 59
2011 Public Service 21 38 19 9 4 8 0 65 14 199244
2011 Department of National Defence 18 38 22 10 5 7 0 60 17 16350

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 12 28 36 16 7 1 2 23 40 181277
2014 Department of National Defence 12 29 35 16 6 1 2 23 41 14795
2014 Canadian Army 12 31 35 14 6 1 1 20 44 2182
2014 2nd Canadian Division 11 38 33 12 4 0 2 16 50 691
2014 5 Service Battalion 10 39 37 8 5 0 0 13 50 58
2011 Public Service 12 27 34 16 7 1 2 24 40 199952
2011 Department of National Defence 12 27 34 17 7 1 2 24 41 16383
2008 Public Service 12 29 35 16 6 1 2 23 41 168383
2008 Department of National Defence 12 29 33 17 7 1 2 25 41 12201

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 13 22 29 20 11 2 3 32 37 181116
2014 Department of National Defence 14 24 30 19 10 2 2 29 39 14788
2014 Canadian Army 16 26 30 17 8 1 2 25 44 2183
2014 2nd Canadian Division 15 31 30 15 4 2 2 21 48 691
2014 5 Service Battalion 13 38 28 16 6 0 0 21 50 58
2011 Public Service 12 20 28 21 12 2 3 35 34 199740
2011 Department of National Defence 11 21 29 22 13 2 3 36 33 16346
2008 Public Service 12 22 29 21 11 2 3 34 35 168088
2008 Department of National Defence 11 20 29 23 13 2 3 38 32 12174

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 14 7 2 3 23 48 181132
2014 Department of National Defence 24 28 26 12 6 1 2 19 54 14798
2014 Canadian Army 22 29 28 11 6 1 2 18 54 2182
2014 2nd Canadian Division 22 38 27 8 3 1 2 11 61 691
2014 5 Service Battalion 9 42 40 3 5 0 1 8 51 58
2011 Public Service 18 24 28 15 8 2 4 25 45 199696
2011 Department of National Defence 21 26 27 14 7 1 3 22 49 16338
2008 Public Service 17 24 30 17 8 2 3 25 43 168077
2008 Department of National Defence 18 26 29 15 8 2 3 24 46 12175

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 9 17 33 25 12 1 3 38 27 180699
2014 Department of National Defence 6 14 34 30 12 1 3 44 22 14734
2014 Canadian Army 6 15 34 30 12 1 2 44 21 2175
2014 2nd Canadian Division 7 19 38 25 7 1 3 34 27 689
2014 5 Service Battalion 2 19 46 26 8 0 0 33 21 57
2011 Public Service 9 17 32 25 12 1 4 38 28 199449
2011 Department of National Defence 7 16 31 28 14 1 3 44 24 16321
2008 Public Service 9 18 33 25 11 1 3 38 28 168000
2008 Department of National Defence 7 15 32 29 14 1 2 44 23 12170

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 21 25 27 15 9 1 3 24 48 181145
2014 Department of National Defence 22 27 27 14 7 1 2 22 51 14788
2014 Canadian Army 23 27 27 14 7 1 2 22 50 2181
2014 2nd Canadian Division 22 31 27 12 5 0 2 18 54 690
2014 5 Service Battalion 15 37 25 16 7 0 0 23 52 58
2011 Public Service 18 24 28 16 9 1 3 27 44 199874
2011 Department of National Defence 17 24 28 17 10 1 3 28 42 16369
2008 Public Service 16 24 28 18 10 1 3 29 42 168023
2008 Department of National Defence 15 23 29 19 11 1 3 31 39 12181

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 11 18 27 24 13 3 5 40 31 181040
2014 Department of National Defence 12 19 26 23 14 2 4 40 32 14768
2014 Canadian Army 16 22 25 21 12 1 4 34 40 2178
2014 2nd Canadian Division 16 25 25 23 8 1 3 32 42 690
2014 5 Service Battalion 33 40 13 11 3 0 0 14 73 58
2011 Public Service 11 18 27 23 14 3 5 40 31 199570
2011 Department of National Defence 12 18 25 22 15 2 5 41 32 16352
2008 Public Service 14 22 27 20 11 2 4 33 38 168198
2008 Department of National Defence 12 21 25 22 14 2 5 38 35 12183

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 18 24 31 14 8 2 3 23 44 181146
2014 Department of National Defence 20 24 30 14 7 2 3 22 46 14776
2014 Canadian Army 16 23 31 16 8 2 3 25 42 2177
2014 2nd Canadian Division 11 26 35 17 5 3 3 23 40 689
2014 5 Service Battalion 8 27 36 14 8 3 4 24 37 57

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 60 33 4 2 1 0 0 94 3 181603
2014 Department of National Defence 56 35 5 2 1 0 0 91 4 14817
2014 Canadian Army 50 40 6 3 1 0 0 90 4 2188
2014 2nd Canadian Division 46 44 7 2 1 0 0 90 3 692
2014 5 Service Battalion 52 45 4 0 0 0 0 96 0 59
2011 Public Service 61 33 4 2 1 0 0 94 3 200094
2011 Department of National Defence 57 35 4 2 1 0 0 92 3 16416

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 41 30 10 10 7 1 0 73 18 181550
2014 Department of National Defence 33 32 11 12 11 1 0 65 23 14807
2014 Canadian Army 28 37 12 12 11 1 0 65 23 2186
2014 2nd Canadian Division 26 43 15 10 6 1 0 70 15 689
2014 5 Service Battalion 32 39 14 12 1 1 0 72 14 59

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 39 40 9 8 3 0 0 80 11 181417
2014 Department of National Defence 30 42 12 10 5 0 0 72 15 14799
2014 Canadian Army 24 46 13 12 5 0 0 70 17 2189
2014 2nd Canadian Division 22 53 15 7 3 0 0 75 10 692
2014 5 Service Battalion 31 52 13 2 2 0 0 83 4 59

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 14 4 3 4 1 79 7 180799
2014 Department of National Defence 35 36 17 4 3 4 1 75 7 14769
2014 Canadian Army 31 39 19 4 2 4 1 73 7 2190
2014 2nd Canadian Division 21 47 22 4 2 3 1 71 6 693
2014 5 Service Battalion 21 46 20 6 2 3 2 71 8 59

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 37 13 6 3 3 0 78 9 180874
2014 Department of National Defence 34 38 16 6 3 3 0 74 10 14765
2014 Canadian Army 28 41 18 7 4 2 1 71 10 2188
2014 2nd Canadian Division 19 48 21 6 2 2 1 70 9 693
2014 5 Service Battalion 19 48 23 4 0 4 2 72 4 59
2011 Public Service 31 39 16 7 5 3 0 72 12 198890
2011 Department of National Defence 28 38 18 7 5 3 0 68 13 16318

Question 57. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 37 11 6 4 0 0 79 10 180763
2014 Department of National Defence 40 38 11 6 4 0 0 79 10 14755
2014 Canadian Army 33 44 13 6 4 0 0 77 9 2187
2014 2nd Canadian Division 24 52 17 4 2 0 0 77 6 691
2014 5 Service Battalion 31 54 11 2 0 2 0 86 2 58
2011 Public Service 37 39 12 7 5 0 0 76 12 198622
2011 Department of National Defence 38 39 12 6 5 0 0 77 11 16300
2008 Public Service 33 40 12 8 5 0 0 74 13 165113
2008 Department of National Defence 36 40 11 7 5 0 0 77 12 11984

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 32 15 10 8 4 3 64 20 181579
2014 Department of National Defence 23 32 17 12 11 3 2 58 24 14813
2014 Canadian Army 20 36 18 13 11 2 1 57 25 2189
2014 2nd Canadian Division 14 38 25 12 8 2 1 54 21 692
2014 5 Service Battalion 16 43 24 10 3 1 2 61 14 59

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 38 41 11 4 2 3 1 82 6 180996
2014 Department of National Defence 32 41 15 6 2 3 1 76 9 14782
2014 Canadian Army 26 43 17 7 2 3 1 72 10 2190
2014 2nd Canadian Division 14 49 22 8 2 4 1 66 10 692
2014 5 Service Battalion 13 49 24 9 0 3 2 65 10 59
2011 Public Service 35 40 13 5 2 3 1 78 8 199266
2011 Department of National Defence 31 40 16 6 3 3 1 74 9 16353

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 36 37 11 7 4 3 1 77 12 181015
2014 Department of National Defence 34 39 12 8 5 2 1 74 13 14786
2014 Canadian Army 29 43 12 8 5 3 1 74 13 2190
2014 2nd Canadian Division 18 52 16 8 4 2 1 72 12 692
2014 5 Service Battalion 18 60 13 7 2 0 0 78 9 59
2011 Public Service 35 36 12 8 5 4 1 74 14 199168
2011 Department of National Defence 36 36 12 7 5 3 1 75 13 16338
2008 Public Service 31 36 12 10 7 4 1 70 17 165770
2008 Department of National Defence 34 36 12 8 6 3 1 73 15 12034

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 24 34 20 10 6 5 1 62 18 180998
2014 Department of National Defence 24 36 19 10 7 3 1 63 17 14781
2014 Canadian Army 19 39 21 10 6 3 1 61 17 2191
2014 2nd Canadian Division 16 45 23 8 4 3 2 64 12 693
2014 5 Service Battalion 16 46 24 7 3 2 2 64 11 59
2011 Public Service 19 35 21 12 7 5 1 57 20 199149
2011 Department of National Defence 20 36 22 10 7 4 1 58 19 16349

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 24 18 16 15 9 2 45 35 180995
2014 Department of National Defence 19 28 17 14 14 6 1 51 31 14776
2014 Canadian Army 18 32 18 14 13 4 1 53 28 2191
2014 2nd Canadian Division 11 34 26 12 11 5 1 48 25 692
2014 5 Service Battalion 16 24 34 15 8 3 0 41 23 59
2011 Public Service 15 23 18 16 15 11 3 44 35 199244
2011 Department of National Defence 19 28 18 14 13 7 1 50 30 16352

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 32 47 5 11 5 0 0 78 16 181951
2014 Department of National Defence 28 45 6 14 7 0 0 73 21 14855
2014 Canadian Army 26 49 7 12 5 0 0 75 18 2188
2014 2nd Canadian Division 25 53 9 10 3 0 0 78 13 693
2014 5 Service Battalion 23 56 11 9 0 0 0 80 9 59
2011 Public Service 36 46 4 10 4 0 0 82 14 200936
2011 Department of National Defence 33 47 5 11 4 0 0 80 15 16478
2008 Public Service 36 46 4 9 4 0 0 82 13 169250
2008 Department of National Defence 34 47 4 10 4 0 0 81 15 12270

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 40 35 7 11 7 0 0 75 18 181828
2014 Department of National Defence 38 37 8 11 6 0 0 75 17 14833
2014 Canadian Army 33 39 9 12 7 0 0 72 19 2184
2014 2nd Canadian Division 26 45 12 12 5 0 0 71 17 691
2014 5 Service Battalion 23 58 10 7 2 0 0 81 9 59
2011 Public Service 39 37 8 10 6 0 0 77 15 199738
2011 Department of National Defence 36 39 9 10 6 0 0 75 16 16393

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 42 38 9 7 3 0 0 80 11 181746
2014 Department of National Defence 41 39 9 7 3 0 0 81 10 14832
2014 Canadian Army 37 43 9 8 4 0 0 79 11 2183
2014 2nd Canadian Division 31 48 12 7 2 0 0 79 9 692
2014 5 Service Battalion 28 51 10 9 2 0 0 79 11 59

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 68 22 4 3 1 1 1 91 4 181921
2014 Department of National Defence 61 26 6 3 2 1 2 89 5 14843
2014 Canadian Army 54 33 6 3 2 1 1 89 5 2188
2014 2nd Canadian Division 38 48 7 4 2 0 0 86 7 693
2014 5 Service Battalion 45 46 4 6 0 0 0 91 6 59
2011 Public Service 71 20 4 3 1 1 1 92 4 200894
2011 Department of National Defence 67 22 5 3 1 1 1 91 4 16476
2008 Public Service 71 20 3 3 1 0 1 92 4 169051
2008 Department of National Defence 67 22 4 3 2 1 2 91 5 12267

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 64 20 5 6 3 0 1 85 9 181861
2014 Department of National Defence 64 21 6 5 3 0 2 86 8 14847
2014 Canadian Army 63 23 6 3 2 0 2 89 6 2188
2014 2nd Canadian Division 45 36 9 6 2 0 1 82 8 693
2014 5 Service Battalion 56 40 2 0 2 0 0 96 2 59
2011 Public Service 66 18 5 6 3 0 2 86 9 200811
2011 Department of National Defence 68 18 5 5 3 0 2 87 8 16468
2008 Public Service 67 18 5 6 3 0 1 86 9 169106
2008 Department of National Defence 68 18 4 5 3 0 2 88 8 12273

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 70 15 5 4 3 0 3 88 6 181584
2014 Department of National Defence 68 16 6 3 3 0 4 87 6 14820
2014 Canadian Army 68 18 6 2 2 0 5 90 4 2190
2014 2nd Canadian Division 58 29 7 2 1 0 2 90 3 692
2014 5 Service Battalion 66 28 4 2 0 0 0 94 2 59
2011 Public Service 68 15 5 4 3 0 4 87 7 200015
2011 Department of National Defence 68 15 6 3 3 1 4 87 7 16419
2008 Public Service 66 14 5 4 4 1 7 86 9 167148
2008 Department of National Defence 67 13 5 4 4 1 7 87 8 12149

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 77 12 4 2 2 0 3 93 4 181405
2014 Department of National Defence 73 14 5 2 3 0 4 91 4 14799
2014 Canadian Army 71 19 3 1 2 0 4 93 3 2190
2014 2nd Canadian Division 63 32 3 1 1 0 2 96 2 692
2014 5 Service Battalion 73 26 1 0 0 0 0 99 0 59
2011 Public Service 77 12 4 2 2 0 3 92 4 199764
2011 Department of National Defence 74 12 5 2 2 0 4 90 4 16384
2008 Public Service 78 8 3 2 3 0 6 92 5 166455
2008 Department of National Defence 77 9 3 2 3 0 6 91 5 12082

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 59 20 8 4 2 2 5 85 7 180951
2014 Department of National Defence 57 20 9 3 3 2 6 84 7 14778
2014 Canadian Army 56 24 8 2 2 2 6 87 4 2190
2014 2nd Canadian Division 39 40 10 2 1 2 5 86 3 692
2014 5 Service Battalion 51 36 2 1 0 6 3 96 1 59

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 65 20 6 2 2 3 3 90 4 180921
2014 Department of National Defence 61 21 7 2 2 3 4 87 5 14776
2014 Canadian Army 55 26 7 3 3 3 4 86 6 2191
2014 2nd Canadian Division 37 42 7 6 4 2 1 83 10 693
2014 5 Service Battalion 35 43 4 8 4 6 0 83 12 59
2011 Public Service 67 19 6 2 1 2 3 90 4 200185
2011 Department of National Defence 65 19 7 2 1 2 3 88 4 16413
2008 Public Service 67 18 6 2 1 2 3 89 4 168297
2008 Department of National Defence 65 18 7 2 2 2 3 88 4 12222

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 19 81 180560
2014 Department of National Defence 20 80 14746
2014 Canadian Army 20 80 2187
2014 2nd Canadian Division 16 84 693
2014 5 Service Battalion 15 85 59

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 50 32448
2014 Department of National Defence 53 2833
2014 Canadian Army 57 419
2014 2nd Canadian Division 52 105
2014 5 Service Battalion Insufficient data

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 63 32448
2014 Department of National Defence 62 2833
2014 Canadian Army 63 419
2014 2nd Canadian Division 61 105
2014 5 Service Battalion Insufficient data

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32448
2014 Department of National Defence 8 2833
2014 Canadian Army 8 419
2014 2nd Canadian Division 8 105
2014 5 Service Battalion Insufficient data

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Department of National Defence 1 2833
2014 Canadian Army 0 419
2014 2nd Canadian Division 0 105
2014 5 Service Battalion Insufficient data

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 5 32448
2014 Department of National Defence 7 2833
2014 Canadian Army 8 419
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32448
2014 Department of National Defence 3 2833
2014 Canadian Army 5 419
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 4 32448
2014 Department of National Defence 5 2833
2014 Canadian Army 4 419
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Department of National Defence 41 2839
2014 Canadian Army 42 422
2014 2nd Canadian Division 37 106
2014 5 Service Battalion Insufficient data

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Department of National Defence 41 2839
2014 Canadian Army 42 422
2014 2nd Canadian Division 45 106
2014 5 Service Battalion Insufficient data

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 43 32479
2014 Department of National Defence 44 2839
2014 Canadian Army 44 422
2014 2nd Canadian Division 32 106
2014 5 Service Battalion Insufficient data

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 40 32479
2014 Department of National Defence 40 2839
2014 Canadian Army 39 422
2014 2nd Canadian Division 30 106
2014 5 Service Battalion Insufficient data

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Department of National Defence 31 2839
2014 Canadian Army 32 422
2014 2nd Canadian Division 21 106
2014 5 Service Battalion Insufficient data

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 57 32479
2014 Department of National Defence 57 2839
2014 Canadian Army 54 422
2014 2nd Canadian Division 63 106
2014 5 Service Battalion Insufficient data

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 36 32479
2014 Department of National Defence 36 2839
2014 Canadian Army 37 422
2014 2nd Canadian Division 40 106
2014 5 Service Battalion Insufficient data

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 2 32479
2014 Department of National Defence 2 2839
2014 Canadian Army 2 422
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 9 32479
2014 Department of National Defence 8 2839
2014 Canadian Army 9 422
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 13 32479
2014 Department of National Defence 15 2839
2014 Canadian Army 18 422
2014 2nd Canadian Division 21 106
2014 5 Service Battalion Insufficient data

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 46 32479
2014 Department of National Defence 46 2839
2014 Canadian Army 42 422
2014 2nd Canadian Division 33 106
2014 5 Service Battalion Insufficient data

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 29 32479
2014 Department of National Defence 31 2839
2014 Canadian Army 31 422
2014 2nd Canadian Division 22 106
2014 5 Service Battalion Insufficient data

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 14 32479
2014 Department of National Defence 13 2839
2014 Canadian Army 14 422
2014 2nd Canadian Division 19 106
2014 5 Service Battalion Insufficient data

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 51 32463
2014 Department of National Defence 51 2837
2014 Canadian Army 50 423
2014 2nd Canadian Division 46 107
2014 5 Service Battalion Insufficient data

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 30 32463
2014 Department of National Defence 29 2837
2014 Canadian Army 27 423
2014 2nd Canadian Division 24 107
2014 5 Service Battalion Insufficient data

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 10 32463
2014 Department of National Defence 13 2837
2014 Canadian Army 13 423
2014 2nd Canadian Division 16 107
2014 5 Service Battalion Insufficient data

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 21 32463
2014 Department of National Defence 24 2837
2014 Canadian Army 30 423
2014 2nd Canadian Division 30 107
2014 5 Service Battalion Insufficient data

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 12 32463
2014 Department of National Defence 12 2837
2014 Canadian Army 13 423
2014 2nd Canadian Division 13 107
2014 5 Service Battalion Insufficient data

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 7 32463
2014 Department of National Defence 11 2837
2014 Canadian Army 15 423
2014 2nd Canadian Division 13 107
2014 5 Service Battalion Insufficient data

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 16 32463
2014 Department of National Defence 15 2837
2014 Canadian Army 16 423
2014 2nd Canadian Division 14 107
2014 5 Service Battalion Insufficient data

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 11 32463
2014 Department of National Defence 10 2837
2014 Canadian Army 11 423
2014 2nd Canadian Division 10 107
2014 5 Service Battalion Insufficient data

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Organization
(%)
Total responses
2014 Public Service 25 32463
2014 Department of National Defence 23 2837
2014 Canadian Army 23 423
2014 2nd Canadian Division 24 107
2014 5 Service Battalion Insufficient data

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Department of National Defence 13 2538
2014 Canadian Army 17 359
2014 2nd Canadian Division 16 93
2014 5 Service Battalion Insufficient data

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 16 30161
2014 Department of National Defence 15 2538
2014 Canadian Army 15 359
2014 2nd Canadian Division 12 93
2014 5 Service Battalion Insufficient data

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Department of National Defence 11 2538
2014 Canadian Army 12 359
2014 2nd Canadian Division 8 93
2014 5 Service Battalion Insufficient data

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Department of National Defence 9 2538
2014 Canadian Army 8 359
2014 2nd Canadian Division 7 93
2014 5 Service Battalion Insufficient data

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Department of National Defence 12 2538
2014 Canadian Army 15 359
2014 2nd Canadian Division 13 93
2014 5 Service Battalion Insufficient data

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 10 30161
2014 Department of National Defence 12 2538
2014 Canadian Army 15 359
2014 2nd Canadian Division 13 93
2014 5 Service Battalion Insufficient data

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Department of National Defence 8 2538
2014 Canadian Army 9 359
2014 2nd Canadian Division 11 93
2014 5 Service Battalion Insufficient data

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 8 30161
2014 Department of National Defence 7 2538
2014 Canadian Army 7 359
2014 2nd Canadian Division 7 93
2014 5 Service Battalion Insufficient data

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 11 30161
2014 Department of National Defence 10 2538
2014 Canadian Army 9 359
2014 2nd Canadian Division 11 93
2014 5 Service Battalion Insufficient data

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 25 30161
2014 Department of National Defence 24 2538
2014 Canadian Army 19 359
2014 2nd Canadian Division 16 93
2014 5 Service Battalion Insufficient data

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 9 30161
2014 Department of National Defence 9 2538
2014 Canadian Army 9 359
2014 2nd Canadian Division 16 93
2014 5 Service Battalion Insufficient data

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 45 30161
2014 Department of National Defence 40 2538
2014 Canadian Army 39 359
2014 2nd Canadian Division 42 93
2014 5 Service Battalion Insufficient data

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 2 30161
2014 Department of National Defence 2 2538
2014 Canadian Army Insufficient data
2014 2nd Canadian Division 0 93
2014 5 Service Battalion Insufficient data

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 54 30161
2014 Department of National Defence 56 2538
2014 Canadian Army 49 359
2014 2nd Canadian Division 37 93
2014 5 Service Battalion Insufficient data

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Organization
(%)
Total responses
2014 Public Service 13 30161
2014 Department of National Defence 12 2538
2014 Canadian Army 12 359
2014 2nd Canadian Division 16 93
2014 5 Service Battalion Insufficient data

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 16 19 20 7 7 24 7 50 22 180780
2014 Department of National Defence 18 25 21 8 9 16 3 53 21 14765
2014 Canadian Army 16 29 20 9 9 13 2 54 22 2189
2014 2nd Canadian Division 12 36 21 9 6 14 2 58 17 693
2014 5 Service Battalion 16 41 7 4 7 26 0 76 15 59

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 30 19 7 6 11 1 64 14 180720
2014 Department of National Defence 27 34 18 8 6 6 1 65 15 14749
2014 Canadian Army 25 38 18 8 6 4 0 66 15 2184
2014 2nd Canadian Division 21 46 19 6 4 4 0 70 10 691
2014 5 Service Battalion 28 48 13 2 5 4 0 79 7 59
2011 Public Service 31 36 16 7 4 6 0 72 12 198422
2011 Department of National Defence 33 37 15 6 4 4 0 73 11 16270

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 8 92 180400
2014 Department of National Defence 8 92 14731
2014 Canadian Army 8 92 2184
2014 2nd Canadian Division 6 94 689
2014 5 Service Battalion Insufficient data

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 36 13828
2014 Department of National Defence 41 1086
2014 Canadian Army 42 176
2014 2nd Canadian Division 37 43
2014 5 Service Battalion Insufficient data

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 80 13828
2014 Department of National Defence 79 1086
2014 Canadian Army 77 176
2014 2nd Canadian Division 75 43
2014 5 Service Battalion Insufficient data

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Department of National Defence 5 1086
2014 Canadian Army 4 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13828
2014 Department of National Defence 1 1086
2014 Canadian Army 0 176
2014 2nd Canadian Division 0 43
2014 5 Service Battalion Insufficient data

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13828
2014 Department of National Defence 10 1086
2014 Canadian Army 11 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Department of National Defence 4 1086
2014 Canadian Army 5 176
2014 2nd Canadian Division 0 43
2014 5 Service Battalion Insufficient data

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 8 13828
2014 Department of National Defence 9 1086
2014 Canadian Army 10 176
2014 2nd Canadian Division 19 43
2014 5 Service Battalion Insufficient data

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 20 13822
2014 Department of National Defence 13 1085
2014 Canadian Army 7 175
2014 2nd Canadian Division 0 42
2014 5 Service Battalion Insufficient data

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 17 13822
2014 Department of National Defence 14 1085
2014 Canadian Army 8 175
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 12 13822
2014 Department of National Defence 8 1085
2014 Canadian Army 4 175
2014 2nd Canadian Division 0 42
2014 5 Service Battalion Insufficient data

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 5 13822
2014 Department of National Defence 4 1085
2014 Canadian Army Insufficient data
2014 2nd Canadian Division 0 42
2014 5 Service Battalion Insufficient data

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 23 13822
2014 Department of National Defence 20 1085
2014 Canadian Army 17 175
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 24 13822
2014 Department of National Defence 20 1085
2014 Canadian Army 21 175
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 3 13822
2014 Department of National Defence 2 1085
2014 Canadian Army Insufficient data
2014 2nd Canadian Division 0 42
2014 5 Service Battalion Insufficient data

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13822
2014 Department of National Defence 8 1085
2014 Canadian Army 6 175
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Department of National Defence 13 1085
2014 Canadian Army 16 175
2014 2nd Canadian Division 22 42
2014 5 Service Battalion Insufficient data

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13822
2014 Department of National Defence 17 1085
2014 Canadian Army 17 175
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 1 13822
2014 Department of National Defence 1 1085
2014 Canadian Army Insufficient data
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 30 13822
2014 Department of National Defence 38 1085
2014 Canadian Army 43 175
2014 2nd Canadian Division 60 42
2014 5 Service Battalion Insufficient data

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 29 13830
2014 Department of National Defence 32 1084
2014 Canadian Army 32 176
2014 2nd Canadian Division 29 43
2014 5 Service Battalion Insufficient data

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 16 13830
2014 Department of National Defence 19 1084
2014 Canadian Army 21 176
2014 2nd Canadian Division 17 43
2014 5 Service Battalion Insufficient data

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Department of National Defence 8 1084
2014 Canadian Army 7 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 19 13830
2014 Department of National Defence 23 1084
2014 Canadian Army 31 176
2014 2nd Canadian Division 33 43
2014 5 Service Battalion Insufficient data

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 6 13830
2014 Department of National Defence 5 1084
2014 Canadian Army 7 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 7 13830
2014 Department of National Defence 9 1084
2014 Canadian Army 12 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Department of National Defence 10 1084
2014 Canadian Army 9 176
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 9 13830
2014 Department of National Defence 10 1084
2014 Canadian Army 10 176
2014 2nd Canadian Division 11 43
2014 5 Service Battalion Insufficient data

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Organization
(%)
Total responses
2014 Public Service 48 13830
2014 Department of National Defence 43 1084
2014 Canadian Army 38 176
2014 2nd Canadian Division 48 43
2014 5 Service Battalion Insufficient data

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 6 12831
2014 Department of National Defence 7 983
2014 Canadian Army 8 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 11 12831
2014 Department of National Defence 10 983
2014 Canadian Army 7 155
2014 2nd Canadian Division 0 39
2014 5 Service Battalion Insufficient data

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 4 12831
2014 Department of National Defence 4 983
2014 Canadian Army 4 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Department of National Defence 3 983
2014 Canadian Army 3 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 3 12831
2014 Department of National Defence 4 983
2014 Canadian Army Insufficient data
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 5 12831
2014 Department of National Defence 7 983
2014 Canadian Army 10 155
2014 2nd Canadian Division 12 39
2014 5 Service Battalion Insufficient data

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 7 12831
2014 Department of National Defence 5 983
2014 Canadian Army 5 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Department of National Defence 8 983
2014 Canadian Army 6 155
2014 2nd Canadian Division 0 39
2014 5 Service Battalion Insufficient data

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 10 12831
2014 Department of National Defence 10 983
2014 Canadian Army 9 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 23 12831
2014 Department of National Defence 24 983
2014 Canadian Army 15 155
2014 2nd Canadian Division 11 39
2014 5 Service Battalion Insufficient data

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 9 12831
2014 Department of National Defence 9 983
2014 Canadian Army 7 155
2014 2nd Canadian Division Insufficient data
2014 5 Service Battalion Insufficient data

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 44 12831
2014 Department of National Defence 40 983
2014 Canadian Army 35 155
2014 2nd Canadian Division 23 39
2014 5 Service Battalion Insufficient data

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 2 12831
2014 Department of National Defence 2 983
2014 Canadian Army Insufficient data
2014 2nd Canadian Division 0 39
2014 5 Service Battalion Insufficient data

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 65 12831
2014 Department of National Defence 66 983
2014 Canadian Army 68 155
2014 2nd Canadian Division 63 39
2014 5 Service Battalion Insufficient data

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Organization
(%)
Total responses
2014 Public Service 13 12831
2014 Department of National Defence 13 983
2014 Canadian Army 10 155
2014 2nd Canadian Division 15 39
2014 5 Service Battalion Insufficient data

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 17 18 21 4 3 31 7 55 11 180669
2014 Department of National Defence 19 23 23 4 4 22 5 58 10 14756
2014 Canadian Army 18 30 23 5 4 17 4 61 11 2191
2014 2nd Canadian Division 11 36 23 5 2 19 4 62 9 693
2014 5 Service Battalion 16 32 16 4 2 28 2 68 8 59

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 28 30 18 4 3 15 2 70 9 180578
2014 Department of National Defence 29 32 20 5 3 10 1 69 9 14740
2014 Canadian Army 26 36 20 6 3 7 1 68 10 2184
2014 2nd Canadian Division 19 45 21 4 2 7 1 70 7 692
2014 5 Service Battalion 26 46 15 2 2 10 0 80 4 59
2011 Public Service 35 36 14 4 2 8 0 77 7 198306
2011 Department of National Defence 36 37 15 4 2 5 0 78 7 16281

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 15 85 180286
2014 Department of National Defence 15 85 14718
2014 Canadian Army 14 86 2184
2014 2nd Canadian Division 10 90 690
2014 5 Service Battalion 9 91 59

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Organization Yes
(%)
No
(%)
Total responses
2014 Public Service 78 22 27355
2014 Department of National Defence 77 23 2185
2014 Canadian Army 75 25 304
2014 2nd Canadian Division 66 34 69
2014 5 Service Battalion Insufficient data

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 50 32 6 7 4 0 0 83 11 21409
2014 Department of National Defence 50 32 6 7 3 0 0 83 10 1693
2014 Canadian Army 46 32 7 11 3 0 0 78 15 231
2014 2nd Canadian Division 38 39 16 8 0 0 0 76 8 46
2014 5 Service Battalion Insufficient data

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 26 50 10 5 2 2 5 81 8 180775
2014 Department of National Defence 32 51 9 4 1 1 2 86 5 14766
2014 Canadian Army 28 54 11 4 1 1 1 83 6 2191
2014 2nd Canadian Division 17 56 18 6 2 1 1 74 8 692
2014 5 Service Battalion 12 66 13 4 4 0 0 78 8 59
2011 Public Service 25 51 10 6 2 1 4 81 8 198482
2011 Department of National Defence 30 52 9 4 2 1 2 85 6 16292
2008 Public Service 25 49 10 7 3 2 5 79 10 165000
2008 Department of National Defence 30 49 9 5 2 1 2 82 8 11982

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 10 24 23 10 7 19 8 46 22 180722
2014 Department of National Defence 11 28 24 11 7 14 6 48 22 14761
2014 Canadian Army 10 31 26 10 7 11 4 49 21 2191
2014 2nd Canadian Division 8 33 29 10 4 10 5 49 17 693
2014 5 Service Battalion 7 42 26 7 4 13 2 57 12 59
2011 Public Service 10 26 23 10 6 18 6 48 22 198413
2011 Department of National Defence 11 29 24 11 8 13 4 49 22 16286

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 35 34 12 4 2 8 5 79 7 180760
2014 Department of National Defence 36 36 12 5 3 5 2 77 9 14767
2014 Canadian Army 29 41 14 6 4 5 1 74 11 2192
2014 2nd Canadian Division 23 48 18 5 3 2 1 73 8 693
2014 5 Service Battalion 20 54 19 3 3 0 0 74 6 59
2011 Public Service 36 34 12 4 2 8 4 79 8 198530
2011 Department of National Defence 36 36 12 6 3 5 2 77 10 16286
2008 Public Service 33 36 12 4 2 8 5 79 7 164878
2008 Department of National Defence 34 38 12 5 3 6 2 78 9 11975

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Public Service 27 32 15 6 4 11 5 70 12 180628
2014 Department of National Defence 28 35 15 8 6 6 2 68 15 14746
2014 Canadian Army 24 40 17 9 5 5 1 67 15 2188
2014 2nd Canadian Division 19 46 21 7 3 4 1 68 11 691
2014 5 Service Battalion 23 48 21 3 2 2 0 73 5 59
2011 Public Service 27 33 15 6 4 10 4 71 12 198183
2011 Department of National Defence 29 36 14 8 5 7 2 71 14 16281
2008 Public Service 29 34 13 8 5 7 5 71 14 165597
2008 Department of National Defence 33 36 12 8 4 4 2 74 14 12027