2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group HR-RH-CRA

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 38 46 7 6 4 0 0 83 9 526
2014 HR-RH-CRA-02 31 56 0 0 12 0 0 88 12 16
2014 HR-RH-CRA-03 26 54 7 7 6 0 0 80 13 52
2014 HR-RH-CRA-04 37 45 6 7 4 0 0 83 12 136
2014 HR-RH-CRA-05 42 42 10 4 2 0 0 84 6 181
2014 HR-RH-CRA-06 35 52 5 4 3 0 0 87 8 93
2014 HR-RH-CRA-07 51 28 8 10 3 0 0 79 13 39
2011 HR-RH-CRA 47 38 7 4 4 0 0 85 8 563
2011 HR-RH-CRA-02 32 53 0 11 5 0 0 84 16 19
2011 HR-RH-CRA-03 42 42 8 5 3 0 0 84 8 64
2011 HR-RH-CRA-04 47 39 8 3 3 1 0 86 6 159
2011 HR-RH-CRA-05 42 39 7 6 7 0 0 80 12 178
2011 HR-RH-CRA-06 58 37 1 3 1 0 0 95 4 93
2011 HR-RH-CRA-07 67 20 11 2 0 0 0 87 2 45
2008 HR-RH-CRA 49 36 7 6 2 0 0 85 8 526
2008 HR-RH-CRA-02 38 46 8 8 0 0 0 83 8 24
2008 HR-RH-CRA-03 39 49 8 3 0 0 0 89 3 71
2008 HR-RH-CRA-04 47 34 8 6 4 0 0 82 10 131
2008 HR-RH-CRA-05 50 33 6 9 2 0 0 83 10 181
2008 HR-RH-CRA-06 60 29 5 5 2 0 0 89 6 62
2008 HR-RH-CRA-07 64 33 0 0 2 0 0 98 2 42

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 73 23 2 1 0 0 0 97 1 524
2014 HR-RH-CRA-02 69 25 6 0 0 0 0 94 0 16
2014 HR-RH-CRA-03 71 23 4 0 2 0 0 94 2 52
2014 HR-RH-CRA-04 70 28 1 0 1 0 0 98 1 136
2014 HR-RH-CRA-05 77 20 1 2 0 0 1 97 2 179
2014 HR-RH-CRA-06 76 20 2 1 0 0 0 97 1 93
2014 HR-RH-CRA-07 72 23 3 3 0 0 0 95 3 39
2011 HR-RH-CRA 74 24 2 1 0 0 0 97 1 564
2011 HR-RH-CRA-02 63 37 0 0 0 0 0 100 0 19
2011 HR-RH-CRA-03 71 26 2 2 0 0 0 97 2 65
2011 HR-RH-CRA-04 75 23 2 0 1 0 0 97 1 159
2011 HR-RH-CRA-05 69 27 3 1 0 0 0 96 1 178
2011 HR-RH-CRA-06 77 20 1 0 1 0 0 98 1 93
2011 HR-RH-CRA-07 89 11 0 0 0 0 0 100 0 45

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 66 27 5 2 1 0 0 93 3 525
2014 HR-RH-CRA-02 63 31 0 0 6 0 0 94 6 16
2014 HR-RH-CRA-03 51 40 2 4 4 0 0 91 7 52
2014 HR-RH-CRA-04 69 24 4 2 1 0 0 93 3 136
2014 HR-RH-CRA-05 65 27 6 2 0 0 1 92 2 180
2014 HR-RH-CRA-06 71 24 4 0 1 0 0 95 1 93
2014 HR-RH-CRA-07 74 15 10 0 0 0 0 90 0 39
2011 HR-RH-CRA 68 24 5 2 1 0 0 92 3 563
2011 HR-RH-CRA-02 47 37 16 0 0 0 0 84 0 19
2011 HR-RH-CRA-03 57 28 11 5 0 0 0 85 5 65
2011 HR-RH-CRA-04 71 23 4 1 0 0 0 94 1 158
2011 HR-RH-CRA-05 62 27 6 4 1 0 0 89 5 178
2011 HR-RH-CRA-06 80 16 1 2 1 0 0 96 3 93
2011 HR-RH-CRA-07 80 18 2 0 0 0 0 98 0 45

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 48 37 9 3 2 0 0 86 5 526
2014 HR-RH-CRA-02 50 38 6 0 6 0 0 88 6 16
2014 HR-RH-CRA-03 33 54 8 2 4 0 0 87 6 52
2014 HR-RH-CRA-04 48 36 9 4 3 0 0 84 7 136
2014 HR-RH-CRA-05 51 35 11 3 1 0 0 86 3 181
2014 HR-RH-CRA-06 51 38 8 3 1 0 0 88 4 93
2014 HR-RH-CRA-07 56 23 13 3 5 0 0 79 8 39
2011 HR-RH-CRA 52 36 5 5 2 0 0 88 7 563
2011 HR-RH-CRA-02 32 53 0 11 5 0 0 84 16 19
2011 HR-RH-CRA-03 48 38 5 8 2 0 0 86 9 65
2011 HR-RH-CRA-04 50 40 6 2 2 0 0 90 4 159
2011 HR-RH-CRA-05 48 36 5 8 3 0 0 84 11 177
2011 HR-RH-CRA-06 62 29 4 3 1 0 0 91 4 93
2011 HR-RH-CRA-07 69 24 7 0 0 0 0 93 0 45
2008 HR-RH-CRA 55 35 5 4 2 0 0 90 6 527
2008 HR-RH-CRA-02 42 50 0 4 4 0 0 92 8 24
2008 HR-RH-CRA-03 41 51 3 6 0 0 0 92 6 71
2008 HR-RH-CRA-04 56 32 6 3 3 0 0 88 6 131
2008 HR-RH-CRA-05 55 34 6 3 2 0 0 88 5 182
2008 HR-RH-CRA-06 68 24 3 5 0 0 0 92 5 62
2008 HR-RH-CRA-07 69 29 0 2 0 0 0 98 2 42

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 39 38 13 5 4 1 0 78 9 526
2014 HR-RH-CRA-02 37 38 25 0 0 0 0 75 0 16
2014 HR-RH-CRA-03 39 37 11 5 8 0 0 76 13 52
2014 HR-RH-CRA-04 35 39 15 7 4 1 0 74 11 136
2014 HR-RH-CRA-05 42 42 12 2 3 1 0 84 4 181
2014 HR-RH-CRA-06 38 38 14 8 2 1 0 76 10 93
2014 HR-RH-CRA-07 54 26 13 3 5 0 0 79 8 39
2011 HR-RH-CRA 43 40 11 3 3 0 0 83 6 563
2011 HR-RH-CRA-02 37 42 21 0 0 0 0 79 0 19
2011 HR-RH-CRA-03 42 45 8 2 3 0 2 88 5 65
2011 HR-RH-CRA-04 43 42 12 3 1 0 0 84 4 159
2011 HR-RH-CRA-05 38 41 12 4 5 0 0 79 8 177
2011 HR-RH-CRA-06 52 39 6 1 2 0 0 90 3 93
2011 HR-RH-CRA-07 53 29 9 7 2 0 0 82 9 45

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 39 40 11 6 3 0 0 80 9 525
2014 HR-RH-CRA-02 37 44 19 0 0 0 0 81 0 16
2014 HR-RH-CRA-03 37 35 13 10 5 0 0 72 15 52
2014 HR-RH-CRA-04 34 43 11 9 4 0 0 77 12 136
2014 HR-RH-CRA-05 42 44 9 2 2 0 1 86 4 181
2014 HR-RH-CRA-06 39 39 12 7 3 0 0 78 10 92
2014 HR-RH-CRA-07 56 26 10 5 3 0 0 82 8 39
2011 HR-RH-CRA 43 41 9 5 3 0 0 83 7 562
2011 HR-RH-CRA-02 37 58 5 0 0 0 0 95 0 19
2011 HR-RH-CRA-03 34 55 5 3 3 0 0 89 6 65
2011 HR-RH-CRA-04 43 41 9 5 1 0 0 84 6 159
2011 HR-RH-CRA-05 36 41 12 7 5 0 0 77 11 177
2011 HR-RH-CRA-06 55 34 7 3 1 0 0 89 4 92
2011 HR-RH-CRA-07 58 24 11 4 2 0 0 82 7 45
2008 HR-RH-CRA 46 39 7 4 3 0 0 86 7 527
2008 HR-RH-CRA-02 50 29 13 4 4 0 0 79 8 24
2008 HR-RH-CRA-03 39 49 7 1 3 0 0 89 4 71
2008 HR-RH-CRA-04 41 42 10 4 3 0 0 83 7 131
2008 HR-RH-CRA-05 43 42 6 5 3 0 0 86 8 182
2008 HR-RH-CRA-06 58 27 8 3 3 0 0 85 6 62
2008 HR-RH-CRA-07 74 24 0 2 0 0 0 98 2 42

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 37 25 18 11 6 3 0 64 18 526
2014 HR-RH-CRA-02 19 25 44 6 6 0 0 44 12 16
2014 HR-RH-CRA-03 30 16 18 11 13 9 2 52 27 52
2014 HR-RH-CRA-04 27 32 17 15 7 2 0 61 22 136
2014 HR-RH-CRA-05 41 25 16 12 4 3 0 68 16 181
2014 HR-RH-CRA-06 44 25 16 6 8 1 0 70 14 93
2014 HR-RH-CRA-07 54 15 18 8 3 3 0 71 11 39
2011 HR-RH-CRA 38 28 14 11 6 4 0 69 17 561
2011 HR-RH-CRA-02 26 21 42 0 5 5 0 50 6 19
2011 HR-RH-CRA-03 29 26 18 11 8 8 0 60 20 65
2011 HR-RH-CRA-04 36 30 13 11 5 4 0 69 17 157
2011 HR-RH-CRA-05 34 29 12 12 7 4 1 67 21 177
2011 HR-RH-CRA-06 47 26 12 10 2 3 0 76 12 93
2011 HR-RH-CRA-07 56 24 7 7 4 2 0 82 11 45
2008 HR-RH-CRA 42 27 14 9 5 3 0 71 15 525
2008 HR-RH-CRA-02 42 13 29 13 4 0 0 54 17 24
2008 HR-RH-CRA-03 35 31 18 8 4 3 0 68 13 71
2008 HR-RH-CRA-04 41 21 15 14 5 4 0 64 20 130
2008 HR-RH-CRA-05 37 31 13 9 5 4 1 72 15 182
2008 HR-RH-CRA-06 54 26 5 8 7 0 0 80 15 61
2008 HR-RH-CRA-07 69 21 7 0 2 0 0 90 2 42
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 49 29 10 7 3 2 0 79 10 526
2014 HR-RH-CRA-02 31 44 19 0 6 0 0 75 6 16
2014 HR-RH-CRA-03 31 35 15 12 7 0 0 66 19 52
2014 HR-RH-CRA-04 42 37 9 4 4 3 0 81 9 136
2014 HR-RH-CRA-05 54 24 9 8 1 3 1 82 9 181
2014 HR-RH-CRA-06 61 27 3 6 1 1 0 89 8 93
2014 HR-RH-CRA-07 56 15 18 5 5 0 0 72 10 39
2011 HR-RH-CRA 53 30 8 5 3 1 0 84 8 563
2011 HR-RH-CRA-02 47 26 5 16 0 5 0 78 17 19
2011 HR-RH-CRA-03 43 34 12 5 5 2 0 78 9 65
2011 HR-RH-CRA-04 62 25 5 4 3 1 0 88 7 158
2011 HR-RH-CRA-05 49 33 8 6 3 1 0 82 9 178
2011 HR-RH-CRA-06 53 34 10 1 1 1 0 88 2 93
2011 HR-RH-CRA-07 56 29 4 7 4 0 0 84 11 45
2008 HR-RH-CRA 49 30 8 6 2 4 1 83 9 527
2008 HR-RH-CRA-02 46 33 13 0 0 4 4 86 0 24
2008 HR-RH-CRA-03 48 25 8 7 4 7 0 79 12 71
2008 HR-RH-CRA-04 50 33 8 5 2 3 0 85 6 131
2008 HR-RH-CRA-05 47 32 7 8 4 2 0 81 12 182
2008 HR-RH-CRA-06 55 26 6 11 0 0 2 82 11 62
2008 HR-RH-CRA-07 60 26 7 2 0 5 0 90 3 42

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 49 31 8 7 6 0 0 80 12 526
2014 HR-RH-CRA-02 50 25 6 6 12 0 0 75 19 16
2014 HR-RH-CRA-03 33 26 23 2 17 0 0 58 19 52
2014 HR-RH-CRA-04 37 39 11 8 4 0 0 77 12 136
2014 HR-RH-CRA-05 57 25 5 8 4 1 0 83 12 181
2014 HR-RH-CRA-06 59 31 2 5 2 0 0 90 8 93
2014 HR-RH-CRA-07 54 31 8 5 3 0 0 85 8 39
2011 HR-RH-CRA 49 31 7 7 5 1 0 81 12 564
2011 HR-RH-CRA-02 53 26 5 11 5 0 0 79 16 19
2011 HR-RH-CRA-03 43 25 12 14 5 0 2 69 19 65
2011 HR-RH-CRA-04 53 28 7 6 4 1 1 83 10 159
2011 HR-RH-CRA-05 45 34 8 6 7 1 0 79 13 178
2011 HR-RH-CRA-06 53 37 6 3 1 0 0 89 4 93
2011 HR-RH-CRA-07 56 24 4 7 9 0 0 80 16 45
2008 HR-RH-CRA 47 35 6 8 3 1 0 82 11 526
2008 HR-RH-CRA-02 48 43 4 4 0 0 0 91 4 23
2008 HR-RH-CRA-03 44 38 6 8 3 1 0 83 11 71
2008 HR-RH-CRA-04 44 40 7 7 2 0 0 84 9 131
2008 HR-RH-CRA-05 46 29 5 12 6 2 0 77 18 182
2008 HR-RH-CRA-06 48 35 10 6 0 0 0 84 6 62
2008 HR-RH-CRA-07 62 31 5 2 0 0 0 93 2 42

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 54 26 7 8 5 1 0 80 13 526
2014 HR-RH-CRA-02 56 12 12 12 6 0 0 69 19 16
2014 HR-RH-CRA-03 39 29 13 11 8 0 0 68 19 52
2014 HR-RH-CRA-04 45 36 5 7 4 1 1 83 12 136
2014 HR-RH-CRA-05 59 21 6 8 4 1 1 82 12 181
2014 HR-RH-CRA-06 66 23 5 3 3 0 0 88 6 93
2014 HR-RH-CRA-07 54 23 8 10 5 0 0 77 15 39

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 27 39 14 11 6 3 0 68 18 526
2014 HR-RH-CRA-02 19 50 12 12 6 0 0 69 19 16
2014 HR-RH-CRA-03 26 41 20 7 4 2 0 68 12 52
2014 HR-RH-CRA-04 33 39 9 11 4 4 0 74 16 136
2014 HR-RH-CRA-05 21 44 15 13 3 4 0 67 17 181
2014 HR-RH-CRA-06 27 37 12 11 12 2 0 65 23 93
2014 HR-RH-CRA-07 41 21 21 13 3 3 0 63 16 39
2011 HR-RH-CRA 30 38 15 9 5 3 0 70 14 563
2011 HR-RH-CRA-02 26 42 11 0 11 11 0 76 12 19
2011 HR-RH-CRA-03 31 35 22 6 5 2 0 67 11 65
2011 HR-RH-CRA-04 36 37 12 8 5 3 0 75 13 159
2011 HR-RH-CRA-05 22 42 15 11 6 4 0 67 18 177
2011 HR-RH-CRA-06 34 37 17 8 1 3 0 73 9 93
2011 HR-RH-CRA-07 33 31 20 11 4 0 0 64 16 45

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 20 41 16 14 8 1 0 62 23 526
2014 HR-RH-CRA-02 6 63 6 12 12 0 0 69 25 16
2014 HR-RH-CRA-03 20 40 27 7 5 0 0 60 13 52
2014 HR-RH-CRA-04 19 44 15 13 7 1 0 64 21 136
2014 HR-RH-CRA-05 19 41 12 19 7 2 0 62 27 181
2014 HR-RH-CRA-06 20 39 16 11 13 1 0 60 24 93
2014 HR-RH-CRA-07 31 31 21 10 5 3 0 63 16 39
2011 HR-RH-CRA 24 43 14 10 7 2 0 69 17 562
2011 HR-RH-CRA-02 32 32 26 5 5 0 0 63 11 19
2011 HR-RH-CRA-03 25 42 11 15 8 0 0 66 23 65
2011 HR-RH-CRA-04 26 41 14 11 6 3 0 69 17 159
2011 HR-RH-CRA-05 22 41 16 11 7 3 0 65 19 176
2011 HR-RH-CRA-06 20 56 14 4 4 1 0 77 9 93
2011 HR-RH-CRA-07 31 38 11 9 9 2 0 70 18 45
2008 HR-RH-CRA 28 41 12 10 5 2 0 71 16 526
2008 HR-RH-CRA-02 33 38 21 4 0 0 4 74 4 24
2008 HR-RH-CRA-03 30 37 17 10 6 1 0 67 16 71
2008 HR-RH-CRA-04 25 41 11 13 7 2 0 68 20 131
2008 HR-RH-CRA-05 25 41 12 14 4 3 0 69 19 181
2008 HR-RH-CRA-06 31 47 11 5 3 2 2 80 8 62
2008 HR-RH-CRA-07 48 48 0 2 0 2 0 98 2 42

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 12 38 19 20 8 3 0 52 29 525
2014 HR-RH-CRA-02 0 50 25 6 13 6 0 53 20 16
2014 HR-RH-CRA-03 9 38 20 21 5 5 0 50 28 52
2014 HR-RH-CRA-04 11 43 16 20 7 3 0 55 28 135
2014 HR-RH-CRA-05 12 35 22 22 7 3 0 48 29 181
2014 HR-RH-CRA-06 14 39 16 18 12 1 0 53 30 93
2014 HR-RH-CRA-07 18 39 18 23 3 0 0 56 26 39
2011 HR-RH-CRA 11 43 18 17 7 4 0 56 25 564
2011 HR-RH-CRA-02 11 32 26 5 5 21 0 53 13 19
2011 HR-RH-CRA-03 12 38 20 9 14 6 0 54 25 65
2011 HR-RH-CRA-04 14 45 13 19 6 4 0 61 25 159
2011 HR-RH-CRA-05 7 42 20 21 6 4 0 51 29 178
2011 HR-RH-CRA-06 14 51 16 13 4 2 0 66 18 93
2011 HR-RH-CRA-07 16 38 20 18 9 0 0 53 27 45
2008 HR-RH-CRA 11 43 16 18 6 4 0 57 26 525
2008 HR-RH-CRA-02 13 50 4 25 0 4 4 68 27 24
2008 HR-RH-CRA-03 9 37 16 19 11 9 0 50 33 70
2008 HR-RH-CRA-04 11 40 18 22 8 2 0 52 30 131
2008 HR-RH-CRA-05 10 44 16 20 6 4 0 56 27 181
2008 HR-RH-CRA-06 11 48 19 15 5 2 0 61 20 62
2008 HR-RH-CRA-07 21 57 17 5 0 0 0 79 5 42

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 22 37 15 15 8 3 0 61 23 526
2014 HR-RH-CRA-02 6 50 13 19 6 6 0 60 27 16
2014 HR-RH-CRA-03 20 35 11 13 9 11 0 62 25 52
2014 HR-RH-CRA-04 20 41 12 15 9 3 0 63 25 136
2014 HR-RH-CRA-05 20 36 20 16 5 3 0 58 22 181
2014 HR-RH-CRA-06 29 32 14 12 11 2 0 63 23 93
2014 HR-RH-CRA-07 38 33 13 13 3 0 0 72 15 39
2011 HR-RH-CRA 25 39 15 11 6 4 0 67 18 564
2011 HR-RH-CRA-02 21 42 11 21 5 0 0 63 26 19
2011 HR-RH-CRA-03 23 32 15 14 6 9 0 61 22 65
2011 HR-RH-CRA-04 28 38 12 13 6 4 0 68 20 159
2011 HR-RH-CRA-05 22 38 19 8 8 5 0 63 17 178
2011 HR-RH-CRA-06 26 47 15 9 2 1 0 74 11 93
2011 HR-RH-CRA-07 31 42 11 11 4 0 0 73 16 45
2008 HR-RH-CRA 26 42 13 10 5 5 0 72 15 526
2008 HR-RH-CRA-02 17 63 8 8 0 0 4 83 9 24
2008 HR-RH-CRA-03 21 31 19 16 9 4 0 55 25 70
2008 HR-RH-CRA-04 26 41 15 8 5 5 0 70 14 131
2008 HR-RH-CRA-05 23 42 13 11 5 5 0 69 17 182
2008 HR-RH-CRA-06 34 42 13 6 0 5 0 80 7 62
2008 HR-RH-CRA-07 52 48 0 0 0 0 0 100 0 42

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 16 34 17 20 12 1 0 50 32 526
2014 HR-RH-CRA-02 6 44 25 12 13 0 0 50 25 16
2014 HR-RH-CRA-03 9 37 20 15 19 0 0 46 34 52
2014 HR-RH-CRA-04 13 36 15 23 13 1 0 49 37 136
2014 HR-RH-CRA-05 16 32 18 22 9 2 0 50 32 181
2014 HR-RH-CRA-06 21 32 16 15 14 1 0 54 29 93
2014 HR-RH-CRA-07 21 38 20 15 5 0 0 59 20 39
2011 HR-RH-CRA 14 44 13 20 8 1 0 59 28 562
2011 HR-RH-CRA-02 26 37 16 11 5 5 0 67 17 19
2011 HR-RH-CRA-03 16 33 16 27 6 2 0 50 34 63
2011 HR-RH-CRA-04 16 42 14 19 8 1 0 58 27 159
2011 HR-RH-CRA-05 10 49 12 18 10 1 0 60 28 178
2011 HR-RH-CRA-06 15 43 8 28 4 2 0 59 33 93
2011 HR-RH-CRA-07 18 49 18 7 9 0 0 67 16 45
2008 HR-RH-CRA 20 45 11 15 5 3 0 67 21 525
2008 HR-RH-CRA-02 35 43 4 13 0 4 0 82 14 23
2008 HR-RH-CRA-03 15 39 18 18 7 1 0 56 26 71
2008 HR-RH-CRA-04 16 47 12 18 5 2 0 64 23 131
2008 HR-RH-CRA-05 20 41 11 17 7 4 0 64 25 181
2008 HR-RH-CRA-06 24 48 8 16 2 2 0 74 18 62
2008 HR-RH-CRA-07 33 62 5 0 0 0 0 95 0 42

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 27 32 14 14 9 3 1 62 24 525
2014 HR-RH-CRA-02 12 25 19 25 19 0 0 37 44 16
2014 HR-RH-CRA-03 22 35 15 9 15 4 0 59 25 52
2014 HR-RH-CRA-04 26 33 18 13 8 2 0 60 22 136
2014 HR-RH-CRA-05 24 33 15 15 8 4 2 60 24 180
2014 HR-RH-CRA-06 34 30 10 15 10 1 0 65 25 93
2014 HR-RH-CRA-07 41 41 5 8 3 3 0 84 10 39
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 30 35 14 14 6 0 0 66 20 526
2014 HR-RH-CRA-02 31 19 31 19 0 0 0 50 19 16
2014 HR-RH-CRA-03 31 20 23 16 10 0 0 51 26 52
2014 HR-RH-CRA-04 26 38 11 17 7 0 0 64 25 136
2014 HR-RH-CRA-05 28 42 15 10 3 0 1 71 14 181
2014 HR-RH-CRA-06 38 32 11 16 3 0 0 70 19 93
2014 HR-RH-CRA-07 41 31 8 13 8 0 0 72 21 39
2011 HR-RH-CRA 31 44 11 11 3 0 0 75 14 564
2011 HR-RH-CRA-02 37 32 16 11 5 0 0 68 16 19
2011 HR-RH-CRA-03 26 51 11 9 3 0 0 77 12 65
2011 HR-RH-CRA-04 29 44 11 14 2 0 0 73 16 159
2011 HR-RH-CRA-05 26 46 12 12 4 0 0 72 16 178
2011 HR-RH-CRA-06 42 41 9 8 1 0 0 83 9 93
2011 HR-RH-CRA-07 38 42 9 9 2 0 0 80 11 45

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 16 22 13 16 13 15 5 48 36 525
2014 HR-RH-CRA-02 6 12 12 19 12 38 0 30 50 16
2014 HR-RH-CRA-03 15 22 13 16 15 13 5 46 39 52
2014 HR-RH-CRA-04 13 23 13 15 14 15 7 47 36 135
2014 HR-RH-CRA-05 12 18 15 19 11 19 7 40 40 181
2014 HR-RH-CRA-06 24 29 9 13 14 8 4 60 30 93
2014 HR-RH-CRA-07 39 31 15 10 5 0 0 69 15 39

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 39 31 13 11 6 0 0 70 17 526
2014 HR-RH-CRA-02 37 32 19 6 6 0 0 69 12 16
2014 HR-RH-CRA-03 33 20 21 15 11 0 0 53 26 52
2014 HR-RH-CRA-04 31 36 17 9 6 1 0 67 15 136
2014 HR-RH-CRA-05 42 33 8 10 7 0 0 75 17 181
2014 HR-RH-CRA-06 47 29 11 9 4 0 0 76 13 93
2014 HR-RH-CRA-07 49 28 8 13 3 0 0 77 15 39
2011 HR-RH-CRA 39 37 9 11 4 0 0 77 14 564
2011 HR-RH-CRA-02 42 32 11 11 0 0 5 78 11 19
2011 HR-RH-CRA-03 28 42 15 9 3 2 2 71 13 65
2011 HR-RH-CRA-04 39 40 8 11 3 1 0 79 13 159
2011 HR-RH-CRA-05 40 34 8 13 4 0 0 75 17 178
2011 HR-RH-CRA-06 42 42 4 10 2 0 0 84 12 93
2011 HR-RH-CRA-07 47 29 11 7 7 0 0 76 13 45
2008 HR-RH-CRA 37 36 12 9 5 1 1 74 14 526
2008 HR-RH-CRA-02 29 42 8 17 0 0 4 74 17 24
2008 HR-RH-CRA-03 30 49 8 6 4 1 1 81 10 71
2008 HR-RH-CRA-04 45 28 10 12 5 0 0 74 16 130
2008 HR-RH-CRA-05 35 35 11 11 6 1 1 71 17 182
2008 HR-RH-CRA-06 34 39 16 5 6 0 0 73 11 62
2008 HR-RH-CRA-07 50 31 17 2 0 0 0 81 2 42

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 50 29 8 4 2 6 2 85 6 526
2014 HR-RH-CRA-02 50 25 6 0 6 13 0 86 7 16
2014 HR-RH-CRA-03 33 34 19 4 0 7 4 75 4 52
2014 HR-RH-CRA-04 51 26 9 5 2 7 0 83 8 136
2014 HR-RH-CRA-05 52 29 6 3 2 6 2 88 5 181
2014 HR-RH-CRA-06 55 33 3 4 0 3 1 92 5 93
2014 HR-RH-CRA-07 59 21 13 5 3 0 0 80 8 39
2011 HR-RH-CRA 56 25 8 4 4 3 1 84 8 562
2011 HR-RH-CRA-02 42 21 16 0 5 16 0 75 6 19
2011 HR-RH-CRA-03 52 28 8 5 3 2 3 84 8 64
2011 HR-RH-CRA-04 61 22 8 4 2 3 0 86 6 159
2011 HR-RH-CRA-05 54 24 7 7 4 4 1 82 11 177
2011 HR-RH-CRA-06 54 33 8 1 1 2 1 90 2 93
2011 HR-RH-CRA-07 62 20 7 0 11 0 0 82 11 45
2008 HR-RH-CRA 55 27 7 4 3 2 2 85 8 527
2008 HR-RH-CRA-02 46 33 4 4 4 0 8 86 9 24
2008 HR-RH-CRA-03 56 31 0 4 3 4 1 93 7 71
2008 HR-RH-CRA-04 59 25 7 4 2 3 1 87 6 131
2008 HR-RH-CRA-05 51 26 9 5 5 2 1 80 10 182
2008 HR-RH-CRA-06 60 24 10 3 2 0 2 85 5 62
2008 HR-RH-CRA-07 67 17 5 2 0 5 5 92 3 42

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 49 25 7 4 5 4 7 83 9 84
2014 HR-RH-CRA-06 51 29 4 2 4 2 7 88 7 45
2014 HR-RH-CRA-07 47 21 10 5 3 5 8 79 9 38

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 37 39 7 11 4 1 1 78 15 525
2014 HR-RH-CRA-02 50 32 19 0 0 0 0 81 0 16
2014 HR-RH-CRA-03 37 38 5 9 4 4 2 80 14 52
2014 HR-RH-CRA-04 34 42 6 13 3 1 1 78 16 136
2014 HR-RH-CRA-05 36 40 7 11 5 1 1 76 17 181
2014 HR-RH-CRA-06 39 41 5 11 3 0 0 80 14 92
2014 HR-RH-CRA-07 54 31 8 5 3 0 0 85 8 39
2011 HR-RH-CRA 40 39 7 10 3 0 0 79 14 559
2011 HR-RH-CRA-02 47 37 5 11 0 0 0 84 11 19
2011 HR-RH-CRA-03 38 37 11 12 2 0 0 75 14 65
2011 HR-RH-CRA-04 41 41 5 9 4 0 1 82 13 158
2011 HR-RH-CRA-05 36 35 10 14 4 1 0 72 18 175
2011 HR-RH-CRA-06 39 42 7 9 2 0 1 82 11 92
2011 HR-RH-CRA-07 49 42 2 4 2 0 0 91 7 45
2008 HR-RH-CRA 40 42 7 6 3 1 0 83 10 524
2008 HR-RH-CRA-02 46 42 4 4 0 0 4 91 4 24
2008 HR-RH-CRA-03 32 51 8 6 1 1 0 84 7 71
2008 HR-RH-CRA-04 38 37 9 10 4 2 0 76 14 129
2008 HR-RH-CRA-05 40 39 7 7 5 2 0 81 12 181
2008 HR-RH-CRA-06 47 47 3 3 0 0 0 94 3 62
2008 HR-RH-CRA-07 57 38 5 0 0 0 0 95 0 42

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 35 31 12 9 8 4 1 69 19 526
2014 HR-RH-CRA-02 31 25 12 6 12 12 0 64 21 16
2014 HR-RH-CRA-03 30 20 20 13 8 7 2 55 23 52
2014 HR-RH-CRA-04 28 38 11 9 11 3 1 68 20 136
2014 HR-RH-CRA-05 30 33 12 10 8 4 2 67 20 181
2014 HR-RH-CRA-06 49 26 10 8 4 3 0 78 12 93
2014 HR-RH-CRA-07 62 26 5 3 5 0 0 87 8 39
2011 HR-RH-CRA 37 32 9 10 7 5 1 73 18 562
2011 HR-RH-CRA-02 37 37 5 11 0 11 0 82 12 19
2011 HR-RH-CRA-03 34 28 5 17 11 5 2 66 30 65
2011 HR-RH-CRA-04 36 35 9 10 7 3 0 73 17 159
2011 HR-RH-CRA-05 30 32 10 10 7 10 1 69 20 177
2011 HR-RH-CRA-06 46 33 7 7 4 3 1 82 11 92
2011 HR-RH-CRA-07 56 27 11 4 2 0 0 82 7 45
2008 HR-RH-CRA 39 33 9 10 4 4 1 75 15 526
2008 HR-RH-CRA-02 33 21 17 13 4 8 4 62 19 24
2008 HR-RH-CRA-03 28 41 3 15 7 6 0 73 24 71
2008 HR-RH-CRA-04 35 31 16 10 5 2 0 68 16 130
2008 HR-RH-CRA-05 40 31 8 10 4 7 1 76 15 182
2008 HR-RH-CRA-06 52 31 11 5 0 2 0 84 5 62
2008 HR-RH-CRA-07 60 38 0 2 0 0 0 98 2 42

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 32 41 9 12 5 0 1 74 17 526
2014 HR-RH-CRA-02 31 37 25 6 0 0 0 68 6 16
2014 HR-RH-CRA-03 27 43 11 11 6 0 2 71 17 52
2014 HR-RH-CRA-04 25 40 7 18 9 0 1 66 27 136
2014 HR-RH-CRA-05 33 46 9 8 3 0 1 80 11 181
2014 HR-RH-CRA-06 39 37 10 10 4 0 1 76 14 93
2014 HR-RH-CRA-07 51 31 5 13 0 0 0 82 13 39
2011 HR-RH-CRA 34 43 9 11 2 0 0 77 14 562
2011 HR-RH-CRA-02 37 32 16 11 0 5 0 72 11 19
2011 HR-RH-CRA-03 30 48 9 11 2 0 0 78 13 64
2011 HR-RH-CRA-04 34 42 9 14 1 0 0 75 15 159
2011 HR-RH-CRA-05 31 41 12 11 3 1 1 73 14 178
2011 HR-RH-CRA-06 34 49 2 12 2 0 1 84 14 92
2011 HR-RH-CRA-07 49 38 7 4 2 0 0 87 7 45
2008 HR-RH-CRA 38 42 8 9 4 0 0 80 12 527
2008 HR-RH-CRA-02 29 50 4 17 0 0 0 79 17 24
2008 HR-RH-CRA-03 27 45 11 13 4 0 0 72 17 71
2008 HR-RH-CRA-04 34 40 8 11 7 0 0 74 18 131
2008 HR-RH-CRA-05 43 40 6 7 3 1 0 84 10 182
2008 HR-RH-CRA-06 44 40 11 2 2 0 2 85 3 62
2008 HR-RH-CRA-07 45 43 5 5 0 0 2 90 5 42

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 51 36 6 5 2 0 0 87 7 526
2014 HR-RH-CRA-02 37 44 12 6 0 0 0 81 6 16
2014 HR-RH-CRA-03 28 57 8 4 4 0 0 85 7 52
2014 HR-RH-CRA-04 51 35 7 4 3 0 0 86 7 136
2014 HR-RH-CRA-05 55 31 7 6 1 0 0 86 7 181
2014 HR-RH-CRA-06 59 34 3 1 2 0 0 94 3 93
2014 HR-RH-CRA-07 59 31 0 10 0 0 0 90 10 39
2011 HR-RH-CRA 52 32 8 5 3 0 0 84 8 562
2011 HR-RH-CRA-02 26 37 16 11 11 0 0 63 21 19
2011 HR-RH-CRA-03 45 35 9 8 3 0 0 80 11 65
2011 HR-RH-CRA-04 50 37 7 3 3 0 0 87 6 158
2011 HR-RH-CRA-05 49 32 10 7 3 1 0 81 10 177
2011 HR-RH-CRA-06 70 24 3 2 1 0 0 94 3 93
2011 HR-RH-CRA-07 67 24 4 4 0 0 0 91 4 45
2008 HR-RH-CRA 51 36 5 6 1 0 0 88 7 526
2008 HR-RH-CRA-02 21 67 4 8 0 0 0 88 8 24
2008 HR-RH-CRA-03 41 52 1 6 0 0 0 93 6 71
2008 HR-RH-CRA-04 48 38 5 6 2 0 0 86 8 131
2008 HR-RH-CRA-05 56 29 7 7 2 0 0 85 9 182
2008 HR-RH-CRA-06 60 34 3 3 0 0 0 94 3 62
2008 HR-RH-CRA-07 69 24 5 2 0 0 0 93 2 42

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 57 32 6 4 1 0 0 89 5 526
2014 HR-RH-CRA-02 44 44 6 0 6 0 0 88 6 16
2014 HR-RH-CRA-03 39 40 13 8 0 0 0 79 8 52
2014 HR-RH-CRA-04 56 32 7 3 2 0 0 88 5 136
2014 HR-RH-CRA-05 61 32 4 2 1 0 0 93 3 181
2014 HR-RH-CRA-06 63 29 3 3 1 0 0 92 4 93
2014 HR-RH-CRA-07 59 31 8 3 0 0 0 90 3 39
2011 HR-RH-CRA 57 32 5 4 3 0 0 89 6 561
2011 HR-RH-CRA-02 32 42 0 11 16 0 0 74 26 19
2011 HR-RH-CRA-03 46 38 8 5 3 0 0 85 8 65
2011 HR-RH-CRA-04 61 30 6 2 2 0 0 91 4 158
2011 HR-RH-CRA-05 53 33 6 6 3 0 0 85 9 177
2011 HR-RH-CRA-06 68 26 1 3 1 0 0 95 4 92
2011 HR-RH-CRA-07 71 29 0 0 0 0 0 100 0 45
2008 HR-RH-CRA 57 36 2 4 1 0 0 93 5 527
2008 HR-RH-CRA-02 38 50 4 8 0 0 0 88 8 24
2008 HR-RH-CRA-03 44 49 3 4 0 0 0 93 4 71
2008 HR-RH-CRA-04 59 34 3 3 1 0 0 93 4 131
2008 HR-RH-CRA-05 58 34 2 3 2 0 0 92 5 182
2008 HR-RH-CRA-06 61 32 0 5 0 0 2 95 5 62
2008 HR-RH-CRA-07 69 26 2 2 0 0 0 95 2 42

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 25 36 14 17 7 2 0 61 25 525
2014 HR-RH-CRA-02 19 25 31 19 6 0 0 44 25 16
2014 HR-RH-CRA-03 24 37 7 22 6 0 4 63 29 52
2014 HR-RH-CRA-04 22 35 12 16 13 1 0 58 30 135
2014 HR-RH-CRA-05 24 34 15 19 5 3 0 60 24 181
2014 HR-RH-CRA-06 28 39 13 16 3 1 0 67 20 93
2014 HR-RH-CRA-07 39 41 13 8 0 0 0 79 8 39
2011 HR-RH-CRA 28 44 12 10 5 1 0 73 15 563
2011 HR-RH-CRA-02 32 47 16 0 0 5 0 83 0 19
2011 HR-RH-CRA-03 25 42 11 9 14 0 0 66 23 65
2011 HR-RH-CRA-04 29 42 11 13 4 1 0 72 18 159
2011 HR-RH-CRA-05 23 43 16 10 5 2 1 68 15 178
2011 HR-RH-CRA-06 33 50 10 5 1 0 1 84 7 92
2011 HR-RH-CRA-07 33 49 7 11 0 0 0 82 11 45
2008 HR-RH-CRA 33 42 9 10 5 1 0 76 15 526
2008 HR-RH-CRA-02 29 46 17 8 0 0 0 75 8 24
2008 HR-RH-CRA-03 31 37 13 10 7 3 0 70 17 71
2008 HR-RH-CRA-04 30 44 9 10 5 2 0 75 16 131
2008 HR-RH-CRA-05 29 45 7 10 7 1 0 75 18 182
2008 HR-RH-CRA-06 48 31 11 8 0 0 2 80 8 62
2008 HR-RH-CRA-07 50 40 5 5 0 0 0 90 5 42

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 23 31 13 17 13 1 1 56 31 526
2014 HR-RH-CRA-02 19 38 0 37 6 0 0 56 44 16
2014 HR-RH-CRA-03 30 24 13 24 7 0 2 55 32 52
2014 HR-RH-CRA-04 18 32 12 19 17 0 1 51 36 136
2014 HR-RH-CRA-05 19 30 15 18 15 2 1 50 34 181
2014 HR-RH-CRA-06 30 34 12 13 10 1 0 65 23 93
2014 HR-RH-CRA-07 44 33 10 5 5 0 3 79 11 39
2011 HR-RH-CRA 22 36 11 18 11 1 1 59 29 562
2011 HR-RH-CRA-02 21 42 16 5 16 0 0 63 21 19
2011 HR-RH-CRA-03 20 37 8 14 18 3 0 59 33 65
2011 HR-RH-CRA-04 21 34 11 22 12 1 0 55 34 158
2011 HR-RH-CRA-05 20 29 12 21 12 2 3 52 35 178
2011 HR-RH-CRA-06 25 48 10 10 5 0 2 74 16 92
2011 HR-RH-CRA-07 27 42 13 18 0 0 0 69 18 45
2008 HR-RH-CRA 31 43 6 10 8 1 2 76 18 527
2008 HR-RH-CRA-02 25 58 4 0 8 4 0 87 9 24
2008 HR-RH-CRA-03 41 39 6 11 3 0 0 80 14 71
2008 HR-RH-CRA-04 24 49 6 9 10 1 2 74 20 131
2008 HR-RH-CRA-05 23 46 7 11 11 1 2 71 22 182
2008 HR-RH-CRA-06 50 31 6 10 3 0 0 81 13 62
2008 HR-RH-CRA-07 52 33 2 7 0 0 5 90 8 42

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 27 44 9 14 7 0 0 70 21 526
2014 HR-RH-CRA-02 37 38 6 12 6 0 0 75 19 16
2014 HR-RH-CRA-03 22 26 17 22 13 0 0 47 35 52
2014 HR-RH-CRA-04 21 45 6 20 8 0 0 66 28 136
2014 HR-RH-CRA-05 27 49 9 9 5 0 0 76 14 181
2014 HR-RH-CRA-06 31 46 9 9 5 0 0 77 14 93
2014 HR-RH-CRA-07 39 33 10 13 5 0 0 72 18 39
2011 HR-RH-CRA 38 42 8 9 3 0 0 80 12 564
2011 HR-RH-CRA-02 11 74 0 11 5 0 0 84 16 19
2011 HR-RH-CRA-03 26 38 15 17 3 0 0 65 20 65
2011 HR-RH-CRA-04 41 38 8 10 3 0 0 79 13 159
2011 HR-RH-CRA-05 37 42 8 8 4 0 0 79 13 178
2011 HR-RH-CRA-06 47 43 5 3 1 0 0 90 4 93
2011 HR-RH-CRA-07 51 44 2 2 0 0 0 96 2 45

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 35 37 10 10 8 0 0 72 18 526
2014 HR-RH-CRA-02 44 25 19 7 6 0 0 68 13 16
2014 HR-RH-CRA-03 26 35 11 13 15 0 0 61 28 52
2014 HR-RH-CRA-04 27 41 14 9 8 0 0 69 17 136
2014 HR-RH-CRA-05 39 37 9 10 4 0 0 76 15 181
2014 HR-RH-CRA-06 41 37 8 8 8 0 0 77 15 93
2014 HR-RH-CRA-07 41 36 8 5 10 0 0 77 15 39

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 39 37 10 9 4 0 0 76 14 526
2014 HR-RH-CRA-02 44 44 7 0 6 0 0 87 6 16
2014 HR-RH-CRA-03 24 44 15 6 12 0 0 68 17 52
2014 HR-RH-CRA-04 31 39 10 13 7 0 0 70 20 136
2014 HR-RH-CRA-05 44 35 12 7 3 0 0 79 9 181
2014 HR-RH-CRA-06 49 34 4 10 1 0 1 85 11 93
2014 HR-RH-CRA-07 44 33 5 15 3 0 0 77 18 39
2011 HR-RH-CRA 50 36 7 4 1 0 1 87 5 562
2011 HR-RH-CRA-02 42 47 5 0 0 0 5 94 0 19
2011 HR-RH-CRA-03 42 38 17 2 2 0 0 80 3 64
2011 HR-RH-CRA-04 57 31 8 4 0 0 0 87 4 159
2011 HR-RH-CRA-05 45 38 6 6 3 1 1 85 9 178
2011 HR-RH-CRA-06 53 41 3 2 0 0 0 95 2 92
2011 HR-RH-CRA-07 56 33 4 4 0 2 0 91 5 45

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 50 30 7 8 5 0 0 80 13 524
2014 HR-RH-CRA-02 50 32 6 0 12 0 0 81 12 16
2014 HR-RH-CRA-03 41 32 6 13 8 0 0 73 21 51
2014 HR-RH-CRA-04 48 28 9 11 4 0 0 76 15 136
2014 HR-RH-CRA-05 53 31 6 5 5 0 0 84 10 181
2014 HR-RH-CRA-06 55 28 7 5 4 0 0 84 10 92
2014 HR-RH-CRA-07 49 28 13 8 3 0 0 77 10 39
2011 HR-RH-CRA 56 34 3 4 2 0 0 91 6 563
2011 HR-RH-CRA-02 58 37 5 0 0 0 0 95 0 19
2011 HR-RH-CRA-03 45 42 3 8 2 0 2 88 9 65
2011 HR-RH-CRA-04 59 31 5 3 1 0 0 91 4 158
2011 HR-RH-CRA-05 56 34 3 4 3 0 0 89 8 178
2011 HR-RH-CRA-06 61 34 0 4 0 0 0 96 4 93
2011 HR-RH-CRA-07 60 31 4 4 0 0 0 91 4 45

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 34 21 9 12 12 2 11 62 27 526
2014 HR-RH-CRA-02 25 6 19 6 19 6 19 41 34 16
2014 HR-RH-CRA-03 26 15 11 7 13 7 20 56 29 52
2014 HR-RH-CRA-04 35 28 9 12 11 1 4 66 24 136
2014 HR-RH-CRA-05 35 20 12 12 10 2 8 62 25 181
2014 HR-RH-CRA-06 43 24 3 11 11 0 9 73 24 93
2014 HR-RH-CRA-07 13 8 8 18 13 0 41 35 52 39
2011 HR-RH-CRA 34 24 10 12 11 1 8 63 25 564
2011 HR-RH-CRA-02 32 21 11 11 0 11 16 71 14 19
2011 HR-RH-CRA-03 31 12 12 11 23 0 11 48 38 65
2011 HR-RH-CRA-04 36 31 6 11 9 2 4 72 21 159
2011 HR-RH-CRA-05 32 23 11 13 12 1 8 60 28 178
2011 HR-RH-CRA-06 39 28 14 12 4 1 2 69 17 93
2011 HR-RH-CRA-07 27 11 16 7 13 0 27 52 27 45
2008 HR-RH-CRA 34 25 8 16 10 1 6 63 28 527
2008 HR-RH-CRA-02 25 38 4 25 0 4 4 68 27 24
2008 HR-RH-CRA-03 30 24 10 23 7 3 4 58 32 71
2008 HR-RH-CRA-04 38 26 10 13 9 1 3 67 23 131
2008 HR-RH-CRA-05 37 26 6 14 10 1 5 68 26 182
2008 HR-RH-CRA-06 32 29 11 15 13 0 0 61 27 62
2008 HR-RH-CRA-07 17 7 2 24 14 0 36 37 59 42

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 31 37 19 7 4 0 0 69 12 526
2014 HR-RH-CRA-02 31 50 19 0 0 0 0 81 0 16
2014 HR-RH-CRA-03 31 41 15 4 10 0 0 72 13 52
2014 HR-RH-CRA-04 28 42 17 8 4 1 1 70 13 136
2014 HR-RH-CRA-05 39 33 19 6 2 0 1 73 8 181
2014 HR-RH-CRA-06 27 40 23 10 1 0 0 67 11 93
2014 HR-RH-CRA-07 21 18 31 18 13 0 0 39 31 39
2011 HR-RH-CRA 37 34 21 4 3 0 0 71 7 564
2011 HR-RH-CRA-02 47 42 11 0 0 0 0 89 0 19
2011 HR-RH-CRA-03 42 34 20 0 5 0 0 75 5 65
2011 HR-RH-CRA-04 36 36 21 4 3 0 0 72 6 159
2011 HR-RH-CRA-05 39 33 22 3 3 0 0 72 6 178
2011 HR-RH-CRA-06 33 34 24 5 3 0 0 68 9 93
2011 HR-RH-CRA-07 24 31 22 18 4 0 0 56 22 45
2008 HR-RH-CRA 24 37 21 12 6 1 0 61 18 527
2008 HR-RH-CRA-02 33 38 17 8 0 4 0 74 9 24
2008 HR-RH-CRA-03 32 35 15 10 6 1 0 69 16 71
2008 HR-RH-CRA-04 19 41 20 13 7 0 0 60 20 131
2008 HR-RH-CRA-05 30 38 19 8 3 2 0 69 11 182
2008 HR-RH-CRA-06 15 35 24 19 6 0 0 50 26 62
2008 HR-RH-CRA-07 10 17 38 21 14 0 0 26 36 42

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 65 21 4 5 2 1 2 89 8 526
2014 HR-RH-CRA-02 63 12 6 6 6 0 6 80 13 16
2014 HR-RH-CRA-03 63 20 8 4 2 2 2 86 6 52
2014 HR-RH-CRA-04 64 20 2 10 2 0 1 85 13 136
2014 HR-RH-CRA-05 66 22 4 4 2 1 1 90 6 181
2014 HR-RH-CRA-06 70 20 3 0 2 3 1 94 2 93
2014 HR-RH-CRA-07 62 26 3 3 3 0 5 92 5 39
2011 HR-RH-CRA 69 22 2 4 2 0 1 92 6 563
2011 HR-RH-CRA-02 68 26 0 5 0 0 0 95 5 19
2011 HR-RH-CRA-03 60 25 3 8 2 2 2 87 10 65
2011 HR-RH-CRA-04 70 23 1 4 2 0 1 94 6 158
2011 HR-RH-CRA-05 67 23 3 2 3 1 1 91 6 178
2011 HR-RH-CRA-06 74 22 0 4 0 0 0 96 4 93
2011 HR-RH-CRA-07 71 16 4 2 4 0 2 89 7 45

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 HR-RH-CRA 31 36 33 526
2014 HR-RH-CRA-02 50 19 32 16
2014 HR-RH-CRA-03 24 32 44 52
2014 HR-RH-CRA-04 33 32 34 136
2014 HR-RH-CRA-05 26 38 35 181
2014 HR-RH-CRA-06 34 38 28 93
2014 HR-RH-CRA-07 36 44 21 39
2011 HR-RH-CRA 32 40 28 564
2011 HR-RH-CRA-02 37 42 21 19
2011 HR-RH-CRA-03 42 42 17 65
2011 HR-RH-CRA-04 27 42 31 159
2011 HR-RH-CRA-05 34 37 29 178
2011 HR-RH-CRA-06 32 37 31 93
2011 HR-RH-CRA-07 27 53 20 45

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 HR-RH-CRA 19 44 22 9 5 165
2014 HR-RH-CRA-03 0 54 31 8 8 13
2014 HR-RH-CRA-04 9 61 20 9 2 46
2014 HR-RH-CRA-05 27 35 17 13 8 48
2014 HR-RH-CRA-06 25 34 28 9 3 32
2014 HR-RH-CRA-07 50 36 14 0 0 14
2011 HR-RH-CRA 17 44 24 7 8 179
2011 HR-RH-CRA-03 11 44 33 4 7 27
2011 HR-RH-CRA-04 19 47 23 7 5 43
2011 HR-RH-CRA-05 18 46 16 7 13 61
2011 HR-RH-CRA-06 18 43 32 7 0 28
2011 HR-RH-CRA-07 25 33 25 8 8 12
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 51 34 9 5 1 0 0 85 6 525
2014 HR-RH-CRA-02 50 25 25 0 0 0 0 75 0 16
2014 HR-RH-CRA-03 40 29 27 4 0 0 0 69 4 52
2014 HR-RH-CRA-04 52 33 7 8 0 0 0 85 8 136
2014 HR-RH-CRA-05 50 38 8 4 0 1 0 88 4 180
2014 HR-RH-CRA-06 58 32 3 3 3 0 0 90 6 93
2014 HR-RH-CRA-07 51 33 5 10 0 0 0 85 10 39
2011 HR-RH-CRA 49 38 7 5 1 0 0 87 6 563
2011 HR-RH-CRA-02 42 37 21 0 0 0 0 79 0 19
2011 HR-RH-CRA-03 37 43 9 8 2 2 0 81 9 65
2011 HR-RH-CRA-04 51 39 7 3 1 0 0 89 4 158
2011 HR-RH-CRA-05 43 39 8 7 2 1 0 82 9 178
2011 HR-RH-CRA-06 60 33 1 4 1 0 0 94 5 93
2011 HR-RH-CRA-07 69 31 0 0 0 0 0 100 0 45
2008 HR-RH-CRA 58 31 5 4 1 0 0 90 5 527
2008 HR-RH-CRA-02 50 33 13 4 0 0 0 83 4 24
2008 HR-RH-CRA-03 51 39 6 4 0 0 0 90 4 71
2008 HR-RH-CRA-04 58 31 3 5 1 2 0 91 6 131
2008 HR-RH-CRA-05 57 32 5 4 2 0 0 88 6 182
2008 HR-RH-CRA-06 66 24 6 2 2 0 0 90 3 62
2008 HR-RH-CRA-07 76 21 2 0 0 0 0 98 0 42

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 38 46 8 6 1 0 0 85 7 525
2014 HR-RH-CRA-02 37 50 6 6 0 0 0 88 6 16
2014 HR-RH-CRA-03 26 40 21 9 4 0 0 66 13 52
2014 HR-RH-CRA-04 40 40 11 9 0 1 0 80 9 136
2014 HR-RH-CRA-05 36 51 6 7 1 0 0 87 7 180
2014 HR-RH-CRA-06 44 47 4 2 2 0 0 91 4 93
2014 HR-RH-CRA-07 44 49 3 3 0 3 0 95 3 39
2011 HR-RH-CRA 38 43 10 6 2 0 0 82 8 563
2011 HR-RH-CRA-02 37 37 16 11 0 0 0 74 11 19
2011 HR-RH-CRA-03 34 45 14 6 2 0 0 78 8 65
2011 HR-RH-CRA-04 43 33 14 8 1 1 0 77 9 159
2011 HR-RH-CRA-05 36 46 8 7 3 1 0 82 10 177
2011 HR-RH-CRA-06 39 53 5 3 0 0 0 91 3 93
2011 HR-RH-CRA-07 40 49 7 2 2 0 0 89 4 45

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 32 41 15 5 1 6 0 77 7 526
2014 HR-RH-CRA-02 31 37 12 7 0 12 0 78 8 16
2014 HR-RH-CRA-03 22 37 24 10 0 7 0 64 11 52
2014 HR-RH-CRA-04 35 35 17 5 2 6 0 74 8 136
2014 HR-RH-CRA-05 30 44 13 5 1 8 0 80 7 181
2014 HR-RH-CRA-06 32 45 15 3 1 3 0 80 4 93
2014 HR-RH-CRA-07 46 36 13 3 0 3 0 84 3 39
2011 HR-RH-CRA 33 42 12 6 2 5 0 79 8 561
2011 HR-RH-CRA-02 32 37 21 5 0 5 0 72 6 19
2011 HR-RH-CRA-03 25 44 14 8 2 8 0 75 10 64
2011 HR-RH-CRA-04 36 35 15 6 1 6 0 76 8 158
2011 HR-RH-CRA-05 32 41 12 6 3 6 0 77 10 177
2011 HR-RH-CRA-06 34 52 10 3 0 1 0 87 3 93
2011 HR-RH-CRA-07 38 47 7 7 2 0 0 84 9 45

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 12 33 37 10 5 0 1 16 47 526
2014 HR-RH-CRA-02 0 25 68 6 0 0 0 6 25 16
2014 HR-RH-CRA-03 10 26 45 13 4 2 2 17 37 52
2014 HR-RH-CRA-04 15 40 29 9 5 0 1 15 56 136
2014 HR-RH-CRA-05 11 32 35 13 7 0 2 21 44 181
2014 HR-RH-CRA-06 8 34 45 9 4 0 0 13 42 93
2014 HR-RH-CRA-07 28 28 38 0 3 0 3 3 58 39
2011 HR-RH-CRA 8 27 38 19 6 0 1 25 36 563
2011 HR-RH-CRA-02 11 21 26 21 21 0 0 42 32 19
2011 HR-RH-CRA-03 11 20 46 18 3 0 2 22 31 65
2011 HR-RH-CRA-04 3 25 38 24 7 1 2 32 29 159
2011 HR-RH-CRA-05 10 29 36 19 4 0 2 24 40 178
2011 HR-RH-CRA-06 8 32 39 16 5 0 0 22 39 92
2011 HR-RH-CRA-07 16 38 38 7 2 0 0 9 53 45
2008 HR-RH-CRA 8 28 38 18 6 1 1 24 37 527
2008 HR-RH-CRA-02 0 38 29 17 13 4 0 30 39 24
2008 HR-RH-CRA-03 6 35 31 20 7 0 1 27 41 71
2008 HR-RH-CRA-04 11 32 31 20 5 0 2 25 43 131
2008 HR-RH-CRA-05 8 24 43 17 5 2 1 23 32 182
2008 HR-RH-CRA-06 6 24 47 13 10 0 0 23 31 62
2008 HR-RH-CRA-07 7 24 45 19 5 0 0 24 31 42

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 12 22 33 20 11 1 1 31 35 526
2014 HR-RH-CRA-02 12 19 44 12 12 0 0 25 31 16
2014 HR-RH-CRA-03 18 22 31 20 9 0 0 29 40 52
2014 HR-RH-CRA-04 17 22 31 16 12 1 1 29 39 136
2014 HR-RH-CRA-05 8 23 32 22 12 1 2 35 32 181
2014 HR-RH-CRA-06 10 23 33 21 11 1 1 33 33 93
2014 HR-RH-CRA-07 8 21 43 23 3 0 3 26 29 39
2011 HR-RH-CRA 6 14 32 31 14 1 2 46 20 564
2011 HR-RH-CRA-02 11 5 21 26 26 11 0 59 18 19
2011 HR-RH-CRA-03 9 9 31 32 12 3 3 48 20 65
2011 HR-RH-CRA-04 2 16 30 34 16 1 3 51 18 159
2011 HR-RH-CRA-05 8 13 31 30 14 1 2 46 22 178
2011 HR-RH-CRA-06 6 12 39 32 11 0 0 43 18 93
2011 HR-RH-CRA-07 7 22 38 18 16 0 0 33 29 45
2008 HR-RH-CRA 5 17 29 29 17 2 1 47 23 526
2008 HR-RH-CRA-02 4 13 29 21 21 8 4 48 19 24
2008 HR-RH-CRA-03 10 28 27 17 13 3 3 31 40 71
2008 HR-RH-CRA-04 5 21 28 31 13 1 1 44 27 131
2008 HR-RH-CRA-05 3 13 33 28 19 2 2 49 17 181
2008 HR-RH-CRA-06 6 16 23 40 15 0 0 55 23 62
2008 HR-RH-CRA-07 2 10 26 36 26 0 0 62 12 42

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 19 31 31 9 7 1 1 16 52 526
2014 HR-RH-CRA-02 25 38 19 12 6 0 0 19 63 16
2014 HR-RH-CRA-03 23 22 32 13 7 2 2 21 46 52
2014 HR-RH-CRA-04 13 28 35 11 8 2 2 20 43 136
2014 HR-RH-CRA-05 20 33 30 7 8 1 2 15 55 181
2014 HR-RH-CRA-06 19 32 33 10 5 0 0 15 52 93
2014 HR-RH-CRA-07 26 36 31 3 5 0 0 8 62 39
2011 HR-RH-CRA 16 29 33 15 6 0 1 21 46 563
2011 HR-RH-CRA-02 37 26 5 16 11 5 0 28 67 19
2011 HR-RH-CRA-03 18 26 35 9 8 2 2 17 46 65
2011 HR-RH-CRA-04 8 27 36 23 4 0 1 28 36 158
2011 HR-RH-CRA-05 16 31 31 16 5 0 1 21 47 178
2011 HR-RH-CRA-06 15 34 33 10 8 0 0 17 49 93
2011 HR-RH-CRA-07 29 29 31 4 7 0 0 11 58 45
2008 HR-RH-CRA 10 24 35 19 9 2 2 28 35 526
2008 HR-RH-CRA-02 8 33 21 21 8 8 0 32 45 24
2008 HR-RH-CRA-03 11 25 35 17 8 1 1 26 38 71
2008 HR-RH-CRA-04 6 21 39 24 8 1 2 33 27 131
2008 HR-RH-CRA-05 13 23 32 16 11 2 3 29 37 182
2008 HR-RH-CRA-06 16 23 37 19 5 0 0 24 39 62
2008 HR-RH-CRA-07 5 26 45 14 10 0 0 24 31 42

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 11 20 40 22 7 1 1 29 31 522
2014 HR-RH-CRA-02 0 31 32 25 6 0 6 33 33 16
2014 HR-RH-CRA-03 10 15 46 20 7 2 0 28 25 52
2014 HR-RH-CRA-04 11 17 45 18 7 1 1 26 28 134
2014 HR-RH-CRA-05 7 19 37 26 9 1 2 35 27 181
2014 HR-RH-CRA-06 13 24 35 24 3 0 0 28 37 91
2014 HR-RH-CRA-07 28 26 31 10 3 0 3 13 55 39
2011 HR-RH-CRA 7 18 38 27 9 1 1 36 25 558
2011 HR-RH-CRA-02 6 17 22 28 22 6 0 53 24 18
2011 HR-RH-CRA-03 8 17 42 20 12 0 2 33 25 65
2011 HR-RH-CRA-04 1 11 40 35 11 1 1 46 12 156
2011 HR-RH-CRA-05 8 18 33 31 8 0 1 40 27 178
2011 HR-RH-CRA-06 10 25 45 12 8 0 0 20 35 91
2011 HR-RH-CRA-07 18 27 31 22 2 0 0 24 44 45
2008 HR-RH-CRA 6 18 42 24 9 1 1 34 24 526
2008 HR-RH-CRA-02 0 21 42 21 13 4 0 35 22 24
2008 HR-RH-CRA-03 8 15 34 30 13 0 0 42 24 71
2008 HR-RH-CRA-04 5 17 38 27 11 0 1 39 22 131
2008 HR-RH-CRA-05 5 16 43 24 9 2 1 34 22 182
2008 HR-RH-CRA-06 6 23 44 23 5 0 0 27 29 62
2008 HR-RH-CRA-07 2 27 49 17 5 0 0 22 29 41

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 20 30 29 13 5 1 2 19 52 525
2014 HR-RH-CRA-02 0 37 25 31 0 0 6 33 40 16
2014 HR-RH-CRA-03 23 34 27 11 4 2 0 15 57 52
2014 HR-RH-CRA-04 30 28 26 11 4 1 1 16 58 136
2014 HR-RH-CRA-05 13 28 35 15 7 1 1 23 42 180
2014 HR-RH-CRA-06 17 33 30 12 4 0 3 17 52 93
2014 HR-RH-CRA-07 33 31 15 13 5 0 3 18 66 39
2011 HR-RH-CRA 13 23 37 18 7 1 2 26 37 563
2011 HR-RH-CRA-02 16 16 21 21 16 5 5 41 35 19
2011 HR-RH-CRA-03 11 28 37 17 5 2 2 22 40 65
2011 HR-RH-CRA-04 8 24 32 25 8 2 2 33 33 159
2011 HR-RH-CRA-05 14 21 38 17 8 0 2 26 36 177
2011 HR-RH-CRA-06 14 24 42 16 4 0 0 20 38 93
2011 HR-RH-CRA-07 22 24 40 7 2 0 4 9 49 45
2008 HR-RH-CRA 13 28 31 17 9 2 2 27 41 527
2008 HR-RH-CRA-02 0 25 33 21 17 4 0 39 26 24
2008 HR-RH-CRA-03 15 28 21 20 11 3 1 32 46 71
2008 HR-RH-CRA-04 13 34 30 12 9 1 2 22 48 131
2008 HR-RH-CRA-05 8 23 32 21 12 2 2 34 32 182
2008 HR-RH-CRA-06 21 23 34 19 2 0 2 21 44 62
2008 HR-RH-CRA-07 19 36 36 7 0 0 2 7 56 42

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 11 17 32 24 12 1 2 37 30 526
2014 HR-RH-CRA-02 6 25 25 19 19 0 6 40 33 16
2014 HR-RH-CRA-03 13 15 33 23 13 2 2 37 29 52
2014 HR-RH-CRA-04 14 23 33 17 11 1 1 28 38 136
2014 HR-RH-CRA-05 8 14 30 29 13 1 5 45 23 181
2014 HR-RH-CRA-06 11 17 31 28 13 0 0 41 28 93
2014 HR-RH-CRA-07 15 15 41 20 5 0 3 26 32 39
2011 HR-RH-CRA 6 15 31 32 12 1 4 46 22 561
2011 HR-RH-CRA-02 5 0 37 26 16 5 11 50 6 19
2011 HR-RH-CRA-03 6 15 25 35 12 2 5 51 23 65
2011 HR-RH-CRA-04 3 17 32 30 13 1 4 45 21 158
2011 HR-RH-CRA-05 7 13 29 34 12 0 5 49 21 177
2011 HR-RH-CRA-06 6 19 37 27 10 0 1 37 26 93
2011 HR-RH-CRA-07 7 16 36 31 7 0 4 40 23 45
2008 HR-RH-CRA 13 23 30 19 9 2 3 30 38 527
2008 HR-RH-CRA-02 0 17 50 8 13 13 0 24 19 24
2008 HR-RH-CRA-03 18 28 20 23 4 6 1 29 50 71
2008 HR-RH-CRA-04 15 25 29 16 12 0 2 29 41 131
2008 HR-RH-CRA-05 9 18 32 20 14 3 5 36 29 182
2008 HR-RH-CRA-06 16 24 32 23 3 0 2 26 41 62
2008 HR-RH-CRA-07 17 24 33 21 2 0 2 24 41 42

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 17 28 32 14 8 0 1 22 46 526
2014 HR-RH-CRA-02 19 25 44 12 0 0 0 12 44 16
2014 HR-RH-CRA-03 13 26 37 16 7 0 0 24 39 52
2014 HR-RH-CRA-04 20 27 29 14 7 1 1 22 48 136
2014 HR-RH-CRA-05 15 29 33 13 8 0 2 22 45 181
2014 HR-RH-CRA-06 16 26 34 13 10 0 1 23 42 93
2014 HR-RH-CRA-07 23 36 28 10 3 0 0 13 59 39

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 76 21 2 2 0 0 0 96 2 525
2014 HR-RH-CRA-02 81 19 0 0 0 0 0 100 0 16
2014 HR-RH-CRA-03 77 16 2 4 0 0 0 94 4 52
2014 HR-RH-CRA-04 74 24 1 1 0 1 0 99 1 135
2014 HR-RH-CRA-05 75 21 1 2 1 0 0 96 3 181
2014 HR-RH-CRA-06 81 17 2 0 0 0 0 98 0 93
2014 HR-RH-CRA-07 69 23 8 0 0 0 0 92 0 39
2011 HR-RH-CRA 76 22 1 1 0 0 0 98 1 561
2011 HR-RH-CRA-02 79 21 0 0 0 0 0 100 0 19
2011 HR-RH-CRA-03 69 29 2 0 0 0 0 98 0 65
2011 HR-RH-CRA-04 78 20 1 1 0 0 0 98 1 158
2011 HR-RH-CRA-05 75 23 2 1 0 0 0 97 1 177
2011 HR-RH-CRA-06 79 21 0 0 0 0 0 100 0 92
2011 HR-RH-CRA-07 78 20 2 0 0 0 0 98 0 45

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 55 25 6 6 5 1 0 82 12 526
2014 HR-RH-CRA-02 56 31 0 6 6 0 0 88 12 16
2014 HR-RH-CRA-03 45 20 13 15 6 0 2 66 21 52
2014 HR-RH-CRA-04 53 31 7 3 4 1 0 85 7 136
2014 HR-RH-CRA-05 52 27 5 8 6 1 1 80 14 181
2014 HR-RH-CRA-06 68 19 4 3 3 2 0 89 7 93
2014 HR-RH-CRA-07 69 15 8 5 3 0 0 85 8 39

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 58 31 4 4 2 0 0 90 6 526
2014 HR-RH-CRA-02 56 37 6 0 0 0 0 94 0 16
2014 HR-RH-CRA-03 46 38 9 0 4 0 2 86 4 52
2014 HR-RH-CRA-04 61 30 1 7 0 1 0 92 7 136
2014 HR-RH-CRA-05 56 33 4 3 2 0 1 90 6 181
2014 HR-RH-CRA-06 67 26 1 4 2 0 0 92 6 93
2014 HR-RH-CRA-07 51 33 10 3 3 0 0 85 5 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 55 30 10 3 1 2 0 87 4 526
2014 HR-RH-CRA-02 63 25 12 0 0 0 0 88 0 16
2014 HR-RH-CRA-03 57 29 7 4 0 2 0 88 4 52
2014 HR-RH-CRA-04 64 23 9 3 1 1 0 88 4 136
2014 HR-RH-CRA-05 46 38 9 3 0 4 0 87 3 181
2014 HR-RH-CRA-06 53 23 16 2 2 4 0 79 4 93
2014 HR-RH-CRA-07 62 33 5 0 0 0 0 95 0 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 51 36 6 5 2 1 0 87 7 526
2014 HR-RH-CRA-02 50 44 0 0 0 6 0 100 0 16
2014 HR-RH-CRA-03 46 38 7 2 6 0 0 85 8 52
2014 HR-RH-CRA-04 55 32 7 4 1 1 0 88 5 136
2014 HR-RH-CRA-05 47 41 4 7 1 1 0 88 8 181
2014 HR-RH-CRA-06 53 31 9 4 2 1 0 85 7 93
2014 HR-RH-CRA-07 64 28 3 5 0 0 0 92 5 39
2011 HR-RH-CRA 42 44 8 3 1 1 0 87 5 563
2011 HR-RH-CRA-02 47 47 0 0 0 5 0 100 0 19
2011 HR-RH-CRA-03 46 42 6 3 2 2 0 89 5 65
2011 HR-RH-CRA-04 45 39 9 4 2 1 1 85 6 159
2011 HR-RH-CRA-05 37 48 8 4 1 2 0 86 5 177
2011 HR-RH-CRA-06 47 48 3 0 1 0 0 96 1 93
2011 HR-RH-CRA-07 40 36 20 4 0 0 0 76 4 45

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 58 32 5 3 2 0 0 90 5 526
2014 HR-RH-CRA-02 44 44 12 0 0 0 0 88 0 16
2014 HR-RH-CRA-03 54 31 7 6 2 0 0 85 8 52
2014 HR-RH-CRA-04 60 32 1 4 2 0 0 92 7 136
2014 HR-RH-CRA-05 56 36 5 1 2 0 0 92 3 181
2014 HR-RH-CRA-06 62 27 6 2 2 0 0 89 4 93
2014 HR-RH-CRA-07 64 28 5 0 3 0 0 92 3 39
2011 HR-RH-CRA 54 35 7 3 1 0 0 88 4 562
2011 HR-RH-CRA-02 47 42 5 5 0 0 0 89 5 19
2011 HR-RH-CRA-03 57 29 9 3 2 0 0 86 5 65
2011 HR-RH-CRA-04 56 30 8 4 1 0 0 87 5 158
2011 HR-RH-CRA-05 46 41 10 2 1 0 0 88 3 177
2011 HR-RH-CRA-06 67 29 2 2 0 0 0 96 2 93
2011 HR-RH-CRA-07 44 40 4 9 2 0 0 84 11 45
2008 HR-RH-CRA 48 42 5 3 2 0 0 90 5 526
2008 HR-RH-CRA-02 52 43 4 0 0 0 0 96 0 23
2008 HR-RH-CRA-03 41 49 6 3 1 0 0 90 4 71
2008 HR-RH-CRA-04 47 43 7 2 2 0 0 89 4 131
2008 HR-RH-CRA-05 43 43 5 7 2 1 0 87 8 182
2008 HR-RH-CRA-06 60 34 3 2 2 0 0 94 3 62
2008 HR-RH-CRA-07 74 24 2 0 0 0 0 98 0 42

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 37 31 11 8 6 3 4 74 15 526
2014 HR-RH-CRA-02 44 25 25 6 0 0 0 68 6 16
2014 HR-RH-CRA-03 26 27 13 17 7 4 5 59 27 52
2014 HR-RH-CRA-04 37 30 10 8 4 7 5 75 13 136
2014 HR-RH-CRA-05 35 34 10 7 6 3 5 75 14 181
2014 HR-RH-CRA-06 44 34 6 6 5 1 2 81 12 93
2014 HR-RH-CRA-07 51 26 13 5 5 0 0 77 10 39

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 48 40 6 2 1 2 2 91 2 526
2014 HR-RH-CRA-02 31 56 12 0 0 0 0 88 0 16
2014 HR-RH-CRA-03 52 35 8 0 0 5 0 92 0 52
2014 HR-RH-CRA-04 47 40 5 3 1 1 2 90 5 136
2014 HR-RH-CRA-05 48 41 5 2 0 1 3 93 2 181
2014 HR-RH-CRA-06 46 43 4 1 1 4 0 93 2 93
2014 HR-RH-CRA-07 69 21 10 0 0 0 0 90 0 39
2011 HR-RH-CRA 43 42 8 3 1 3 1 88 3 561
2011 HR-RH-CRA-02 39 28 22 0 0 11 0 75 0 18
2011 HR-RH-CRA-03 31 48 6 6 2 8 0 85 8 65
2011 HR-RH-CRA-04 48 36 9 3 0 3 1 88 3 159
2011 HR-RH-CRA-05 41 41 9 3 1 3 2 87 4 176
2011 HR-RH-CRA-06 45 47 6 0 1 0 0 92 1 93
2011 HR-RH-CRA-07 51 42 2 2 0 0 2 95 2 45

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 61 27 5 4 2 1 0 89 6 526
2014 HR-RH-CRA-02 44 38 19 0 0 0 0 81 0 16
2014 HR-RH-CRA-03 54 31 9 6 0 0 0 85 6 52
2014 HR-RH-CRA-04 63 25 4 5 1 1 0 89 7 136
2014 HR-RH-CRA-05 59 33 3 2 3 1 0 92 4 181
2014 HR-RH-CRA-06 67 22 3 6 1 1 0 89 8 93
2014 HR-RH-CRA-07 72 13 13 0 3 0 0 85 3 39
2011 HR-RH-CRA 52 31 8 4 4 1 1 85 7 562
2011 HR-RH-CRA-02 58 21 11 11 0 0 0 79 11 19
2011 HR-RH-CRA-03 49 32 12 0 6 0 0 82 6 65
2011 HR-RH-CRA-04 58 28 5 4 2 3 0 88 7 158
2011 HR-RH-CRA-05 45 36 9 2 6 1 2 82 9 177
2011 HR-RH-CRA-06 57 31 5 5 0 1 0 89 5 93
2011 HR-RH-CRA-07 56 29 9 4 2 0 0 84 7 45
2008 HR-RH-CRA 46 35 7 7 2 2 1 84 9 527
2008 HR-RH-CRA-02 38 38 13 4 4 4 0 78 9 24
2008 HR-RH-CRA-03 46 37 7 7 0 3 0 86 7 71
2008 HR-RH-CRA-04 49 34 8 5 1 2 1 86 6 131
2008 HR-RH-CRA-05 40 40 7 7 3 2 2 83 10 182
2008 HR-RH-CRA-06 52 27 5 10 2 3 2 83 12 62
2008 HR-RH-CRA-07 69 21 0 7 2 0 0 90 10 42

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 50 32 8 6 3 1 0 83 9 526
2014 HR-RH-CRA-02 19 50 25 6 0 0 0 69 6 16
2014 HR-RH-CRA-03 45 37 5 4 6 4 0 84 10 52
2014 HR-RH-CRA-04 53 25 10 7 1 1 1 81 9 136
2014 HR-RH-CRA-05 49 37 3 7 4 1 0 86 10 181
2014 HR-RH-CRA-06 51 27 14 3 3 2 0 79 7 93
2014 HR-RH-CRA-07 64 31 0 3 0 3 0 97 3 39
2011 HR-RH-CRA 38 39 11 7 3 1 1 79 10 564
2011 HR-RH-CRA-02 37 21 11 16 5 5 5 65 24 19
2011 HR-RH-CRA-03 28 38 18 8 6 2 0 67 14 65
2011 HR-RH-CRA-04 47 36 10 5 2 1 0 83 7 159
2011 HR-RH-CRA-05 30 42 12 8 5 2 1 74 13 178
2011 HR-RH-CRA-06 46 41 6 4 0 1 1 89 4 93
2011 HR-RH-CRA-07 44 42 4 7 0 0 2 89 7 45

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 24 25 13 15 15 6 2 53 32 526
2014 HR-RH-CRA-02 6 38 12 19 19 6 0 47 40 16
2014 HR-RH-CRA-03 24 22 13 13 17 6 6 52 34 52
2014 HR-RH-CRA-04 26 28 13 12 17 4 1 56 30 136
2014 HR-RH-CRA-05 20 23 14 20 13 8 2 48 36 181
2014 HR-RH-CRA-06 25 29 15 13 11 5 2 58 26 93
2014 HR-RH-CRA-07 41 23 8 8 15 3 3 68 24 39
2011 HR-RH-CRA 21 27 17 14 9 8 4 54 27 564
2011 HR-RH-CRA-02 21 11 0 16 21 32 0 46 54 19
2011 HR-RH-CRA-03 25 26 15 17 8 6 3 56 27 65
2011 HR-RH-CRA-04 24 29 16 16 8 6 2 57 26 159
2011 HR-RH-CRA-05 13 28 17 16 10 10 6 49 31 178
2011 HR-RH-CRA-06 22 27 24 8 9 6 5 55 18 93
2011 HR-RH-CRA-07 29 24 20 9 9 7 2 59 20 45

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 43 41 4 8 3 0 0 85 11 524
2014 HR-RH-CRA-02 44 38 12 6 0 0 0 81 6 16
2014 HR-RH-CRA-03 31 48 7 7 6 0 0 79 13 52
2014 HR-RH-CRA-04 36 45 2 11 4 0 1 82 16 134
2014 HR-RH-CRA-05 44 44 3 8 1 0 0 88 9 181
2014 HR-RH-CRA-06 55 32 3 8 2 0 0 87 10 93
2014 HR-RH-CRA-07 49 33 5 8 5 0 0 82 13 39
2011 HR-RH-CRA 48 41 4 6 1 0 0 89 7 564
2011 HR-RH-CRA-02 42 58 0 0 0 0 0 100 0 19
2011 HR-RH-CRA-03 52 34 5 6 3 0 0 86 9 65
2011 HR-RH-CRA-04 42 45 6 6 1 0 0 87 8 159
2011 HR-RH-CRA-05 47 43 2 7 1 0 0 89 8 178
2011 HR-RH-CRA-06 59 37 2 0 2 0 0 96 2 93
2011 HR-RH-CRA-07 49 38 4 9 0 0 0 87 9 45
2008 HR-RH-CRA 44 48 1 6 1 0 0 92 7 527
2008 HR-RH-CRA-02 33 63 4 0 0 0 0 96 0 24
2008 HR-RH-CRA-03 32 58 4 4 1 0 0 90 6 71
2008 HR-RH-CRA-04 44 46 1 8 2 0 0 89 10 131
2008 HR-RH-CRA-05 43 48 1 7 1 0 0 91 8 182
2008 HR-RH-CRA-06 55 40 2 3 0 0 0 95 3 62
2008 HR-RH-CRA-07 62 38 0 0 0 0 0 100 0 42

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 47 29 5 12 8 0 0 75 19 525
2014 HR-RH-CRA-02 31 37 6 19 6 0 0 68 25 16
2014 HR-RH-CRA-03 47 32 7 5 8 0 0 79 13 52
2014 HR-RH-CRA-04 45 31 6 12 7 0 0 75 19 136
2014 HR-RH-CRA-05 50 31 5 10 5 0 0 80 15 180
2014 HR-RH-CRA-06 47 19 5 13 15 0 0 67 28 93
2014 HR-RH-CRA-07 51 28 0 15 5 0 0 79 21 39
2011 HR-RH-CRA 53 28 5 10 3 0 0 82 13 563
2011 HR-RH-CRA-02 42 42 0 11 5 0 0 84 16 19
2011 HR-RH-CRA-03 51 26 8 14 2 0 0 77 15 65
2011 HR-RH-CRA-04 55 29 4 10 1 0 0 84 11 159
2011 HR-RH-CRA-05 50 28 6 11 4 0 1 78 15 178
2011 HR-RH-CRA-06 59 27 1 8 5 0 0 86 13 92
2011 HR-RH-CRA-07 53 27 9 7 4 0 0 80 11 45

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 65 27 3 3 1 0 0 93 4 526
2014 HR-RH-CRA-02 56 37 7 0 0 0 0 93 0 16
2014 HR-RH-CRA-03 52 33 7 6 2 0 0 85 8 52
2014 HR-RH-CRA-04 62 32 1 4 1 0 0 94 5 136
2014 HR-RH-CRA-05 65 27 5 1 1 1 0 93 2 181
2014 HR-RH-CRA-06 75 19 2 3 0 0 0 95 3 93
2014 HR-RH-CRA-07 77 20 3 0 0 0 0 97 0 39

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 75 16 3 4 1 0 1 92 5 526
2014 HR-RH-CRA-02 75 6 19 0 0 0 0 81 0 16
2014 HR-RH-CRA-03 63 18 4 10 4 0 2 83 14 52
2014 HR-RH-CRA-04 76 15 3 4 1 0 1 92 5 136
2014 HR-RH-CRA-05 77 15 2 3 0 0 2 94 3 181
2014 HR-RH-CRA-06 82 14 2 2 0 0 0 96 2 93
2014 HR-RH-CRA-07 67 26 3 0 5 0 0 92 5 39
2011 HR-RH-CRA 79 16 2 2 1 0 1 96 3 564
2011 HR-RH-CRA-02 53 47 0 0 0 0 0 100 0 19
2011 HR-RH-CRA-03 72 22 2 2 3 0 0 94 5 65
2011 HR-RH-CRA-04 81 16 1 2 0 0 1 97 2 159
2011 HR-RH-CRA-05 80 13 3 2 1 1 1 95 2 178
2011 HR-RH-CRA-06 81 13 3 2 1 0 0 94 3 93
2011 HR-RH-CRA-07 80 16 2 2 0 0 0 96 2 45
2008 HR-RH-CRA 79 16 2 2 0 0 0 96 2 526
2008 HR-RH-CRA-02 63 33 4 0 0 0 0 96 0 24
2008 HR-RH-CRA-03 72 23 1 1 0 0 3 97 1 71
2008 HR-RH-CRA-04 85 9 1 5 1 0 0 94 5 131
2008 HR-RH-CRA-05 79 17 3 2 0 0 0 96 2 181
2008 HR-RH-CRA-06 82 15 3 0 0 0 0 97 0 62
2008 HR-RH-CRA-07 88 12 0 0 0 0 0 100 0 42

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 61 21 5 9 3 0 1 84 12 526
2014 HR-RH-CRA-02 50 25 6 12 6 0 0 75 19 16
2014 HR-RH-CRA-03 59 20 10 5 4 0 2 81 9 52
2014 HR-RH-CRA-04 70 17 2 7 2 0 1 89 9 136
2014 HR-RH-CRA-05 60 20 4 10 3 0 2 82 14 181
2014 HR-RH-CRA-06 56 29 6 9 0 0 0 85 9 93
2014 HR-RH-CRA-07 59 23 3 10 5 0 0 82 15 39
2011 HR-RH-CRA 66 18 4 8 3 0 1 85 11 563
2011 HR-RH-CRA-02 42 21 5 21 11 0 0 63 32 19
2011 HR-RH-CRA-03 58 22 6 9 5 0 0 80 14 65
2011 HR-RH-CRA-04 73 13 3 6 3 0 3 88 9 159
2011 HR-RH-CRA-05 64 21 4 8 2 0 1 86 10 177
2011 HR-RH-CRA-06 69 16 3 10 2 0 0 85 12 93
2011 HR-RH-CRA-07 69 16 7 7 2 0 0 84 9 45
2008 HR-RH-CRA 69 19 3 6 2 0 1 89 8 527
2008 HR-RH-CRA-02 46 25 0 21 8 0 0 71 29 24
2008 HR-RH-CRA-03 58 21 7 8 1 0 4 82 10 71
2008 HR-RH-CRA-04 79 13 2 6 0 0 0 92 6 131
2008 HR-RH-CRA-05 68 22 3 5 2 0 0 90 8 182
2008 HR-RH-CRA-06 76 16 3 3 2 0 0 92 5 62
2008 HR-RH-CRA-07 76 17 2 5 0 0 0 93 5 42

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 77 10 4 5 1 0 2 90 6 526
2014 HR-RH-CRA-02 69 6 19 0 0 0 6 80 0 16
2014 HR-RH-CRA-03 72 9 8 5 2 0 4 84 8 52
2014 HR-RH-CRA-04 83 10 1 3 0 0 3 96 3 136
2014 HR-RH-CRA-05 78 10 4 4 1 0 2 90 6 181
2014 HR-RH-CRA-06 75 10 4 9 1 0 1 86 10 93
2014 HR-RH-CRA-07 74 18 0 8 0 0 0 92 8 39
2011 HR-RH-CRA 74 14 4 4 1 0 2 90 6 560
2011 HR-RH-CRA-02 58 11 5 11 16 0 0 68 26 19
2011 HR-RH-CRA-03 63 18 9 3 2 0 5 85 5 65
2011 HR-RH-CRA-04 81 11 3 2 0 0 3 95 2 157
2011 HR-RH-CRA-05 75 15 4 4 1 0 1 90 5 178
2011 HR-RH-CRA-06 68 16 2 11 2 0 0 85 13 92
2011 HR-RH-CRA-07 80 11 5 0 0 0 5 95 0 44
2008 HR-RH-CRA 71 12 4 5 3 0 5 88 8 525
2008 HR-RH-CRA-02 63 17 8 4 8 0 0 79 13 24
2008 HR-RH-CRA-03 62 20 1 7 1 0 8 89 9 71
2008 HR-RH-CRA-04 77 9 2 3 2 0 6 92 6 129
2008 HR-RH-CRA-05 71 10 3 5 4 1 5 87 9 182
2008 HR-RH-CRA-06 73 13 5 10 0 0 0 85 10 62
2008 HR-RH-CRA-07 74 12 7 2 2 0 2 88 5 42

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 84 8 3 2 1 0 2 94 3 526
2014 HR-RH-CRA-02 75 25 0 0 0 0 0 100 0 16
2014 HR-RH-CRA-03 74 11 10 4 0 0 2 86 4 52
2014 HR-RH-CRA-04 87 7 1 1 1 0 3 97 2 136
2014 HR-RH-CRA-05 86 7 1 3 2 0 2 94 4 181
2014 HR-RH-CRA-06 87 6 3 2 1 0 0 94 3 93
2014 HR-RH-CRA-07 79 10 8 0 3 0 0 90 3 39
2011 HR-RH-CRA 86 7 2 1 1 0 2 95 3 563
2011 HR-RH-CRA-02 84 5 5 5 0 0 0 89 5 19
2011 HR-RH-CRA-03 82 17 0 0 0 0 2 100 0 65
2011 HR-RH-CRA-04 87 4 3 1 1 0 4 95 3 159
2011 HR-RH-CRA-05 85 7 5 1 1 0 2 94 2 177
2011 HR-RH-CRA-06 85 9 0 3 3 0 0 94 6 93
2011 HR-RH-CRA-07 93 2 0 0 2 0 2 98 2 45
2008 HR-RH-CRA 83 6 2 3 2 0 4 93 5 527
2008 HR-RH-CRA-02 79 8 0 4 8 0 0 88 13 24
2008 HR-RH-CRA-03 80 8 1 3 1 0 6 94 4 71
2008 HR-RH-CRA-04 87 2 1 2 2 0 6 95 4 131
2008 HR-RH-CRA-05 82 4 3 3 2 1 5 91 6 182
2008 HR-RH-CRA-06 84 8 3 5 0 0 0 92 5 62
2008 HR-RH-CRA-07 86 7 2 0 2 0 2 95 2 42

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 65 20 5 5 2 1 2 88 7 526
2014 HR-RH-CRA-02 75 6 12 0 0 6 0 87 0 16
2014 HR-RH-CRA-03 63 7 13 9 0 4 4 76 10 52
2014 HR-RH-CRA-04 75 15 2 3 1 1 3 93 5 136
2014 HR-RH-CRA-05 60 25 4 5 2 0 3 88 8 181
2014 HR-RH-CRA-06 63 25 5 4 2 0 0 88 6 93
2014 HR-RH-CRA-07 64 26 8 0 3 0 0 90 3 39

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HR-RH-CRA 73 18 3 2 0 1 2 94 3 526
2014 HR-RH-CRA-02 69 25 6 0 0 0 0 94 0 16
2014 HR-RH-CRA-03 66 16 12 2 2 0 2 84 4 52
2014 HR-RH-CRA-04 75 17 3 1 0 1 2 95 2 136
2014 HR-RH-CRA-05 72 20 1 4 1 1 2 94 5 181
2014 HR-RH-CRA-06 74 21 2 0 0 1 1 98 0 93
2014 HR-RH-CRA-07 79 13 5 3 0 0 0 92 3 39
2011 HR-RH-CRA 77 14 4 3 1 1 1 92 4 562
2011 HR-RH-CRA-02 58 26 5 5 0 5 0 89 6 19
2011 HR-RH-CRA-03 72 18 5 2 0 2 2 94 2 65
2011 HR-RH-CRA-04 78 13 3 4 1 1 1 92 4 158
2011 HR-RH-CRA-05 80 12 3 2 2 0 1 93 3 178
2011 HR-RH-CRA-06 76 14 7 1 1 1 0 91 2 92
2011 HR-RH-CRA-07 69 16 4 7 0 0 4 88 7 45
2008 HR-RH-CRA 77 15 3 2 0 1 2 95 2 527
2008 HR-RH-CRA-02 71 17 0 4 0 8 0 95 5 24
2008 HR-RH-CRA-03 66 21 6 3 0 1 3 91 3 71
2008 HR-RH-CRA-04 80 14 2 1 2 0 2 95 2 131
2008 HR-RH-CRA-05 78 14 3 2 0 1 2 95 2 182
2008 HR-RH-CRA-06 73 19 5 0 0 0 3 95 0 62
2008 HR-RH-CRA-07 88 10 2 0 0 0 0 98 0 42

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HR-RH-CRA 12 88 525
2014 HR-RH-CRA-03 17 83 51
2014 HR-RH-CRA-04 9 91 136
2014 HR-RH-CRA-05 13 87 181
2014 HR-RH-CRA-06 10 90 93

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HR-RH-CRA 51 60
2014 HR-RH-CRA-04 54 13
2014 HR-RH-CRA-05 38 23

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HR-RH-CRA 66 60
2014 HR-RH-CRA-04 69 13
2014 HR-RH-CRA-05 66 23

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HR-RH-CRA 0 60
2014 HR-RH-CRA-04 0 13
2014 HR-RH-CRA-05 0 23

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic