2014 Public Service Employee Survey Results by Theme for the Public Service by Question 94. In total, how many years have you been working in your current department or agency?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 35 43 11 7 4 0 0 78 11 32213
2014 3 to 10 years in current department or agency 28 44 13 9 6 0 0 72 15 80452
2014 11 to 20 years in current department or agency 29 45 12 9 6 0 0 73 15 40960
2014 More than 20 years in current department or agency 32 45 11 7 5 0 0 77 12 24639

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 73 23 3 1 1 0 0 96 1 32217
2014 3 to 10 years in current department or agency 65 28 4 1 1 0 0 93 2 80448
2014 11 to 20 years in current department or agency 63 30 5 2 1 0 0 92 3 40965
2014 More than 20 years in current department or agency 63 29 5 1 1 0 0 92 3 24638

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 62 27 7 2 1 0 0 89 3 32196
2014 3 to 10 years in current department or agency 57 30 9 3 2 0 0 87 4 80404
2014 11 to 20 years in current department or agency 59 29 8 3 2 0 0 88 4 40940
2014 More than 20 years in current department or agency 62 28 6 2 1 0 0 90 4 24607

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 46 36 9 5 3 0 0 83 8 32188
2014 3 to 10 years in current department or agency 37 41 12 6 4 0 0 78 10 80414
2014 11 to 20 years in current department or agency 38 41 12 6 4 0 0 78 10 40933
2014 More than 20 years in current department or agency 41 41 10 5 3 0 0 82 8 24611

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 42 33 12 7 4 1 0 76 11 32215
2014 3 to 10 years in current department or agency 26 36 18 12 8 1 0 62 20 80459
2014 11 to 20 years in current department or agency 23 35 19 13 10 1 0 58 23 40965
2014 More than 20 years in current department or agency 24 36 18 12 9 1 0 60 21 24647

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 42 35 12 7 4 0 0 77 12 32195
2014 3 to 10 years in current department or agency 25 37 18 13 8 0 0 62 20 80440
2014 11 to 20 years in current department or agency 22 37 18 14 9 0 0 59 23 40956
2014 More than 20 years in current department or agency 24 37 17 13 9 0 0 61 21 24644

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 34 24 18 11 8 5 1 61 20 32209
2014 3 to 10 years in current department or agency 26 25 19 14 12 4 0 53 27 80448
2014 11 to 20 years in current department or agency 26 27 19 13 10 4 1 56 24 40963
2014 More than 20 years in current department or agency 32 29 17 10 8 4 1 64 18 24636
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 52 27 9 5 3 3 1 82 8 32216
2014 3 to 10 years in current department or agency 41 31 13 7 5 2 1 74 13 80451
2014 11 to 20 years in current department or agency 39 32 13 7 6 2 1 73 13 40964
2014 More than 20 years in current department or agency 39 34 13 7 5 2 1 74 12 24646

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 30 9 6 3 1 0 81 10 32213
2014 3 to 10 years in current department or agency 39 34 11 9 6 0 0 73 16 80445
2014 11 to 20 years in current department or agency 37 36 11 10 6 1 0 73 16 40966
2014 More than 20 years in current department or agency 37 36 11 9 6 1 0 74 15 24639

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 55 27 8 5 3 1 0 83 9 32207
2014 3 to 10 years in current department or agency 45 30 11 7 6 0 0 75 14 80400
2014 11 to 20 years in current department or agency 44 31 12 7 6 0 0 75 14 40949
2014 More than 20 years in current department or agency 45 31 12 6 6 0 0 76 12 24628

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 38 30 12 6 4 10 1 76 10 32190
2014 3 to 10 years in current department or agency 23 33 17 11 8 7 0 60 21 80409
2014 11 to 20 years in current department or agency 20 33 19 12 10 7 0 57 23 40953
2014 More than 20 years in current department or agency 21 33 19 11 9 7 0 59 21 24628

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 35 31 14 8 5 5 0 70 15 32188
2014 3 to 10 years in current department or agency 19 31 20 15 12 2 0 52 28 80413
2014 11 to 20 years in current department or agency 16 31 20 17 14 2 0 48 32 40952
2014 More than 20 years in current department or agency 16 32 21 16 13 2 0 49 30 24633

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 25 30 17 12 7 9 1 61 21 32173
2014 3 to 10 years in current department or agency 13 28 21 19 14 5 0 43 35 80395
2014 11 to 20 years in current department or agency 10 27 22 20 16 4 0 39 38 40938
2014 More than 20 years in current department or agency 10 28 23 19 15 4 0 40 36 24629

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 28 27 15 11 9 9 0 61 22 32182
2014 3 to 10 years in current department or agency 15 25 19 17 18 6 0 43 36 80409
2014 11 to 20 years in current department or agency 14 25 20 17 19 6 0 42 38 40943
2014 More than 20 years in current department or agency 14 27 20 16 17 6 0 44 35 24629

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 26 33 15 13 8 5 0 62 22 32165
2014 3 to 10 years in current department or agency 13 30 19 20 16 2 0 44 37 80383
2014 11 to 20 years in current department or agency 11 30 19 20 16 2 0 42 38 40927
2014 More than 20 years in current department or agency 12 33 20 19 15 2 0 46 34 24624

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 34 30 14 9 6 6 2 69 16 32157
2014 3 to 10 years in current department or agency 23 32 17 13 11 3 1 57 25 80363
2014 11 to 20 years in current department or agency 20 32 18 14 12 3 1 55 27 40889
2014 More than 20 years in current department or agency 20 32 19 13 11 3 2 55 25 24593
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 31 37 16 10 6 1 0 68 16 32206
2014 3 to 10 years in current department or agency 20 34 17 16 12 0 0 54 28 80410
2014 11 to 20 years in current department or agency 18 35 17 16 13 0 0 53 29 40953
2014 More than 20 years in current department or agency 20 36 18 15 12 0 0 56 26 24642

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 16 20 17 14 9 21 3 47 30 32210
2014 3 to 10 years in current department or agency 10 20 19 20 18 11 2 35 43 80431
2014 11 to 20 years in current department or agency 9 23 19 19 17 10 2 37 41 40952
2014 More than 20 years in current department or agency 10 26 20 18 14 10 2 41 36 24640

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 44 33 11 7 4 1 1 78 11 32217
2014 3 to 10 years in current department or agency 35 36 12 10 6 0 0 71 16 80462
2014 11 to 20 years in current department or agency 33 37 13 9 7 0 0 71 16 40964
2014 More than 20 years in current department or agency 33 38 13 9 6 0 0 71 15 24650

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 29 10 4 3 7 2 81 7 32208
2014 3 to 10 years in current department or agency 40 34 12 5 4 4 1 78 10 80428
2014 11 to 20 years in current department or agency 39 35 12 5 4 3 1 78 9 40952
2014 More than 20 years in current department or agency 41 36 12 4 4 3 1 80 8 24643

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 30 34 13 8 4 5 6 72 14 3974
2014 3 to 10 years in current department or agency 25 35 15 11 6 3 6 66 18 15076
2014 11 to 20 years in current department or agency 24 37 15 11 6 3 5 66 18 11853
2014 More than 20 years in current department or agency 26 36 15 10 6 2 4 67 17 8831

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 36 37 10 10 4 3 1 75 14 32220
2014 3 to 10 years in current department or agency 24 38 13 15 7 1 1 63 23 80453
2014 11 to 20 years in current department or agency 22 39 13 15 8 1 1 63 23 40955
2014 More than 20 years in current department or agency 23 41 14 14 7 1 1 65 21 24643

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 32 27 13 9 6 12 1 68 17 32218
2014 3 to 10 years in current department or agency 22 28 16 14 12 6 1 54 28 80437
2014 11 to 20 years in current department or agency 22 29 16 14 12 6 1 54 28 40948
2014 More than 20 years in current department or agency 24 30 16 13 10 6 2 58 25 24648

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 30 39 11 13 6 0 1 69 20 32200
2014 3 to 10 years in current department or agency 23 39 13 17 9 0 0 62 26 80419
2014 11 to 20 years in current department or agency 22 40 13 16 10 0 0 62 26 40938
2014 More than 20 years in current department or agency 25 40 12 14 9 0 1 65 23 24627

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 40 38 11 7 4 0 0 78 11 32211
2014 3 to 10 years in current department or agency 37 39 12 7 4 0 0 76 12 80447
2014 11 to 20 years in current department or agency 39 40 11 6 3 0 0 79 10 40958
2014 More than 20 years in current department or agency 44 38 10 5 3 0 0 82 7 24646

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 37 8 7 3 0 0 82 10 32198
2014 3 to 10 years in current department or agency 43 38 9 7 4 0 0 81 10 80405
2014 11 to 20 years in current department or agency 45 39 7 5 3 0 0 84 9 40940
2014 More than 20 years in current department or agency 49 37 7 4 3 0 0 86 7 24626

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 29 31 14 11 7 6 1 65 20 32195
2014 3 to 10 years in current department or agency 18 31 17 17 15 2 0 49 33 80420
2014 11 to 20 years in current department or agency 16 31 18 18 15 2 0 48 33 40951
2014 More than 20 years in current department or agency 17 34 19 15 13 2 1 52 29 24639

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 24 26 14 13 13 6 4 56 29 32211
2014 3 to 10 years in current department or agency 14 25 15 19 24 2 2 40 44 80442
2014 11 to 20 years in current department or agency 13 24 16 19 25 2 2 39 45 40964
2014 More than 20 years in current department or agency 14 24 17 17 22 2 4 41 42 24636

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 27 40 15 11 7 1 1 67 18 32211
2014 3 to 10 years in current department or agency 20 40 14 15 11 0 0 60 26 80436
2014 11 to 20 years in current department or agency 19 40 13 15 12 0 0 59 27 40961
2014 More than 20 years in current department or agency 22 41 12 14 11 0 0 63 24 24635

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 34 35 15 9 6 0 1 70 15 32198
2014 3 to 10 years in current department or agency 26 36 16 13 9 0 0 62 22 80434
2014 11 to 20 years in current department or agency 25 36 16 13 10 0 0 61 23 40955
2014 More than 20 years in current department or agency 27 37 16 12 9 0 0 63 21 24643

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 37 38 12 7 4 0 0 76 11 32193
2014 3 to 10 years in current department or agency 26 38 16 12 7 0 0 64 19 80419
2014 11 to 20 years in current department or agency 24 37 17 13 8 0 0 62 21 40949
2014 More than 20 years in current department or agency 26 38 16 12 8 0 0 64 20 24634

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 31 11 7 4 1 1 78 11 32197
2014 3 to 10 years in current department or agency 36 34 13 10 7 0 1 70 17 80408
2014 11 to 20 years in current department or agency 33 35 13 11 8 0 1 68 19 40934
2014 More than 20 years in current department or agency 33 35 13 10 7 0 1 69 17 24623

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 33 21 12 8 8 4 14 65 20 32206
2014 3 to 10 years in current department or agency 30 24 11 11 13 1 9 61 27 80415
2014 11 to 20 years in current department or agency 28 25 11 12 14 1 9 59 29 40951
2014 More than 20 years in current department or agency 28 25 10 11 14 1 11 60 28 24635

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 44 33 14 5 3 0 1 78 8 32216
2014 3 to 10 years in current department or agency 35 35 17 7 4 0 1 71 12 80444
2014 11 to 20 years in current department or agency 31 35 20 8 5 0 1 66 14 40960
2014 More than 20 years in current department or agency 30 34 20 9 6 0 1 65 16 24646

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 53 20 7 4 4 4 7 82 9 32217
2014 3 to 10 years in current department or agency 46 23 9 6 7 3 6 77 14 80455
2014 11 to 20 years in current department or agency 46 25 9 5 7 2 6 77 13 40962
2014 More than 20 years in current department or agency 46 25 9 5 6 3 7 79 11 24642

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Less than 3 years in current department or agency 29 36 35 32210
2014 3 to 10 years in current department or agency 27 37 35 80453
2014 11 to 20 years in current department or agency 20 46 34 40957
2014 More than 20 years in current department or agency 26 47 27 24643

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Less than 3 years in current department or agency 5 30 33 11 22 9510
2014 3 to 10 years in current department or agency 8 36 38 10 8 22687
2014 11 to 20 years in current department or agency 23 36 23 10 8 8344
2014 More than 20 years in current department or agency 68 14 6 6 5 6435
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 44 38 10 4 2 1 0 83 7 32196
2014 3 to 10 years in current department or agency 36 41 12 7 4 1 0 77 11 80415
2014 11 to 20 years in current department or agency 36 41 12 6 4 1 0 77 10 40949
2014 More than 20 years in current department or agency 39 40 11 5 3 1 0 80 9 24634

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 34 40 14 7 3 2 0 76 10 32216
2014 3 to 10 years in current department or agency 23 40 19 11 6 1 0 64 17 80458
2014 11 to 20 years in current department or agency 20 40 19 12 7 1 0 62 19 40970
2014 More than 20 years in current department or agency 21 41 19 11 7 2 0 63 17 24636

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 31 35 16 6 3 10 0 73 9 32200
2014 3 to 10 years in current department or agency 19 36 22 9 5 9 0 61 16 80406
2014 11 to 20 years in current department or agency 18 36 22 9 6 9 0 59 17 40934
2014 More than 20 years in current department or agency 19 36 23 9 6 8 0 60 15 24603

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 8 20 34 21 12 2 3 35 29 32145
2014 3 to 10 years in current department or agency 12 28 36 16 6 1 2 23 41 80303
2014 11 to 20 years in current department or agency 13 31 36 13 5 1 2 18 45 40876
2014 More than 20 years in current department or agency 12 32 37 13 4 0 1 17 46 24588

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 9 16 25 23 19 5 4 46 27 32111
2014 3 to 10 years in current department or agency 14 22 30 20 10 2 2 31 38 80257
2014 11 to 20 years in current department or agency 15 25 31 18 8 2 2 27 41 40834
2014 More than 20 years in current department or agency 14 26 32 17 7 2 2 25 42 24567

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 13 20 27 18 13 4 5 35 36 32105
2014 3 to 10 years in current department or agency 21 26 28 14 7 1 3 22 49 80261
2014 11 to 20 years in current department or agency 23 28 27 13 5 1 3 19 53 40852
2014 More than 20 years in current department or agency 24 28 27 12 5 1 3 18 54 24571

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 6 11 26 29 22 2 5 55 18 32034
2014 3 to 10 years in current department or agency 9 17 33 26 11 1 3 39 27 80073
2014 11 to 20 years in current department or agency 11 20 36 23 7 1 3 31 32 40764
2014 More than 20 years in current department or agency 11 22 36 21 7 1 2 29 34 24482

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 11 16 25 20 18 3 6 43 30 32106
2014 3 to 10 years in current department or agency 21 25 28 15 8 1 3 24 48 80268
2014 11 to 20 years in current department or agency 24 29 27 12 5 1 2 18 54 40861
2014 More than 20 years in current department or agency 25 30 27 11 5 1 2 16 56 24568

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 9 14 22 22 19 7 7 48 26 32095
2014 3 to 10 years in current department or agency 11 18 27 24 14 2 4 40 31 80212
2014 11 to 20 years in current department or agency 11 19 29 24 11 2 4 37 32 40845
2014 More than 20 years in current department or agency 12 20 29 23 10 1 4 36 34 24550

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 12 18 29 18 14 4 5 35 33 32130
2014 3 to 10 years in current department or agency 18 24 31 14 7 2 3 23 44 80266
2014 11 to 20 years in current department or agency 21 26 31 13 5 2 3 19 49 40861
2014 More than 20 years in current department or agency 21 27 31 11 5 2 3 17 50 24553

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 66 29 3 2 1 0 0 95 2 32214
2014 3 to 10 years in current department or agency 60 33 4 2 1 0 0 93 3 80461
2014 11 to 20 years in current department or agency 58 35 4 2 1 0 0 93 3 40969
2014 More than 20 years in current department or agency 59 34 4 2 1 0 0 94 2 24639

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 28 8 8 5 1 0 79 13 32208
2014 3 to 10 years in current department or agency 39 30 10 11 8 1 0 70 20 80449
2014 11 to 20 years in current department or agency 39 31 10 10 8 1 0 71 18 40953
2014 More than 20 years in current department or agency 42 32 9 9 7 1 0 75 16 24632

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 50 35 7 6 2 0 0 85 8 32194
2014 3 to 10 years in current department or agency 37 41 10 8 4 0 0 78 12 80413
2014 11 to 20 years in current department or agency 36 42 10 8 4 0 0 79 12 40949
2014 More than 20 years in current department or agency 38 43 9 7 3 0 0 81 10 24628

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 51 29 10 3 2 5 1 85 4 32196
2014 3 to 10 years in current department or agency 39 35 14 4 3 4 1 78 7 80413
2014 11 to 20 years in current department or agency 37 37 15 4 3 4 1 77 8 40955
2014 More than 20 years in current department or agency 36 38 15 4 3 4 1 78 7 24618

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 51 32 9 4 2 3 0 85 6 32206
2014 3 to 10 years in current department or agency 37 38 13 6 3 2 0 77 10 80446
2014 11 to 20 years in current department or agency 34 39 14 7 4 2 0 75 11 40965
2014 More than 20 years in current department or agency 34 40 14 5 3 3 0 77 9 24639

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 59 29 6 3 2 0 0 89 5 32187
2014 3 to 10 years in current department or agency 41 38 11 6 4 0 0 79 10 80406
2014 11 to 20 years in current department or agency 36 39 12 7 5 0 0 75 12 40934
2014 More than 20 years in current department or agency 36 40 12 7 5 0 0 76 12 24619

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 36 28 13 7 5 7 5 72 13 32214
2014 3 to 10 years in current department or agency 27 31 16 11 9 3 3 62 22 80461
2014 11 to 20 years in current department or agency 26 33 16 11 9 3 2 62 21 40955
2014 More than 20 years in current department or agency 28 35 15 9 7 2 2 66 18 24638

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 45 36 9 3 1 4 1 86 4 32192
2014 3 to 10 years in current department or agency 36 42 12 5 2 3 1 81 7 80426
2014 11 to 20 years in current department or agency 36 43 11 5 2 3 1 81 7 40951
2014 More than 20 years in current department or agency 37 43 11 4 2 3 1 83 6 24636

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 42 33 10 7 4 4 1 79 11 32201
2014 3 to 10 years in current department or agency 36 38 11 8 4 2 1 76 12 80441
2014 11 to 20 years in current department or agency 34 39 11 8 5 2 1 76 13 40957
2014 More than 20 years in current department or agency 36 39 11 6 4 2 1 78 11 24633

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 26 31 19 9 5 8 2 63 16 32193
2014 3 to 10 years in current department or agency 23 34 20 11 6 4 1 61 18 80429
2014 11 to 20 years in current department or agency 24 35 20 10 6 4 1 62 18 40959
2014 More than 20 years in current department or agency 25 36 20 9 6 4 1 64 16 24633

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 22 23 16 12 10 13 4 54 26 32198
2014 3 to 10 years in current department or agency 15 23 18 17 17 8 2 43 37 80432
2014 11 to 20 years in current department or agency 14 24 18 17 17 8 1 42 38 40960
2014 More than 20 years in current department or agency 18 29 18 15 13 6 2 50 30 24633

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 39 44 5 9 3 0 0 83 12 32208
2014 3 to 10 years in current department or agency 31 47 6 12 5 0 0 78 17 80446
2014 11 to 20 years in current department or agency 29 48 6 13 5 0 0 77 18 40964
2014 More than 20 years in current department or agency 31 47 5 11 5 0 0 78 17 24633

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 47 33 7 9 4 0 0 80 13 32196
2014 3 to 10 years in current department or agency 38 35 8 11 7 0 0 74 18 80392
2014 11 to 20 years in current department or agency 37 36 7 12 8 0 0 73 19 40926
2014 More than 20 years in current department or agency 39 36 7 10 7 0 0 75 18 24625

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 48 35 8 6 2 0 0 84 8 32189
2014 3 to 10 years in current department or agency 40 39 9 8 3 0 0 79 12 80365
2014 11 to 20 years in current department or agency 40 39 9 8 4 0 0 79 12 40936
2014 More than 20 years in current department or agency 43 39 8 7 3 0 0 82 10 24627

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 75 18 3 2 1 0 1 94 3 32211
2014 3 to 10 years in current department or agency 68 23 4 3 1 0 1 91 4 80425
2014 11 to 20 years in current department or agency 65 24 5 3 1 1 1 90 5 40950
2014 More than 20 years in current department or agency 63 25 5 3 2 1 1 90 5 24635

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 70 17 5 5 2 0 1 89 7 32201
2014 3 to 10 years in current department or agency 63 20 5 6 3 0 1 85 10 80399
2014 11 to 20 years in current department or agency 61 21 6 6 3 0 2 84 10 40936
2014 More than 20 years in current department or agency 62 22 6 6 3 0 2 85 9 24630

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 73 13 4 3 2 0 3 90 5 32220
2014 3 to 10 years in current department or agency 70 15 5 4 3 0 3 88 7 80448
2014 11 to 20 years in current department or agency 69 16 5 4 3 0 4 88 7 40962
2014 More than 20 years in current department or agency 68 16 5 3 2 0 4 88 6 24637

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 81 10 3 2 2 0 3 94 3 32209
2014 3 to 10 years in current department or agency 77 13 4 2 2 0 3 92 4 80433
2014 11 to 20 years in current department or agency 76 13 4 2 2 0 3 92 4 40953
2014 More than 20 years in current department or agency 75 14 4 2 2 0 4 93 3 24636

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 63 17 7 3 2 3 6 87 5 32203
2014 3 to 10 years in current department or agency 58 21 8 4 3 1 5 84 7 80446
2014 11 to 20 years in current department or agency 57 21 9 4 3 1 5 83 7 40963
2014 More than 20 years in current department or agency 57 22 9 4 2 1 6 84 7 24634

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 69 15 5 2 1 4 3 91 4 32202
2014 3 to 10 years in current department or agency 65 20 6 2 2 2 3 90 4 80428
2014 11 to 20 years in current department or agency 63 21 7 2 1 2 3 89 4 40948
2014 More than 20 years in current department or agency 61 22 7 3 2 2 4 88 4 24643

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 15 85 32182
2014 3 to 10 years in current department or agency 20 80 80332
2014 11 to 20 years in current department or agency 20 80 40901
2014 More than 20 years in current department or agency 17 83 24611

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 54 4645
2014 3 to 10 years in current department or agency 52 15526
2014 11 to 20 years in current department or agency 47 7714
2014 More than 20 years in current department or agency 45 3865

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 58 4645
2014 3 to 10 years in current department or agency 62 15526
2014 11 to 20 years in current department or agency 64 7714
2014 More than 20 years in current department or agency 64 3865

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 5 4645
2014 3 to 10 years in current department or agency 6 15526
2014 11 to 20 years in current department or agency 9 7714
2014 More than 20 years in current department or agency 11 3865

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 4645
2014 3 to 10 years in current department or agency 4 15526
2014 11 to 20 years in current department or agency 5 7714
2014 More than 20 years in current department or agency 3 3865

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 6 4645
2014 3 to 10 years in current department or agency 5 15526
2014 11 to 20 years in current department or agency 5 7714
2014 More than 20 years in current department or agency 5 3865

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 8 4645
2014 3 to 10 years in current department or agency 9 15526
2014 11 to 20 years in current department or agency 9 7714
2014 More than 20 years in current department or agency 8 3865

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 4 4645
2014 3 to 10 years in current department or agency 3 15526
2014 11 to 20 years in current department or agency 4 7714
2014 More than 20 years in current department or agency 4 3865

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 38 4650
2014 3 to 10 years in current department or agency 40 15543
2014 11 to 20 years in current department or agency 42 7726
2014 More than 20 years in current department or agency 38 3864

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 39 4650
2014 3 to 10 years in current department or agency 40 15543
2014 11 to 20 years in current department or agency 41 7726
2014 More than 20 years in current department or agency 40 3864

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 40 4650
2014 3 to 10 years in current department or agency 43 15543
2014 11 to 20 years in current department or agency 43 7726
2014 More than 20 years in current department or agency 43 3864

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 40 4650
2014 3 to 10 years in current department or agency 41 15543
2014 11 to 20 years in current department or agency 40 7726
2014 More than 20 years in current department or agency 39 3864

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 28 4650
2014 3 to 10 years in current department or agency 29 15543
2014 11 to 20 years in current department or agency 29 7726
2014 More than 20 years in current department or agency 29 3864

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 59 4650
2014 3 to 10 years in current department or agency 59 15543
2014 11 to 20 years in current department or agency 56 7726
2014 More than 20 years in current department or agency 53 3864

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 33 4650
2014 3 to 10 years in current department or agency 36 15543
2014 11 to 20 years in current department or agency 36 7726
2014 More than 20 years in current department or agency 36 3864

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 2 4650
2014 3 to 10 years in current department or agency 2 15543
2014 11 to 20 years in current department or agency 2 7726
2014 More than 20 years in current department or agency 2 3864

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 13 4650
2014 3 to 10 years in current department or agency 9 15543
2014 11 to 20 years in current department or agency 7 7726
2014 More than 20 years in current department or agency 4 3864

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4650
2014 3 to 10 years in current department or agency 13 15543
2014 11 to 20 years in current department or agency 14 7726
2014 More than 20 years in current department or agency 13 3864

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 43 4650
2014 3 to 10 years in current department or agency 47 15543
2014 11 to 20 years in current department or agency 48 7726
2014 More than 20 years in current department or agency 45 3864

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 28 4650
2014 3 to 10 years in current department or agency 30 15543
2014 11 to 20 years in current department or agency 30 7726
2014 More than 20 years in current department or agency 27 3864

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 14 4650
2014 3 to 10 years in current department or agency 13 15543
2014 11 to 20 years in current department or agency 14 7726
2014 More than 20 years in current department or agency 15 3864

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 49 4655
2014 3 to 10 years in current department or agency 52 15537
2014 11 to 20 years in current department or agency 51 7721
2014 More than 20 years in current department or agency 49 3864

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 29 4655
2014 3 to 10 years in current department or agency 30 15537
2014 11 to 20 years in current department or agency 29 7721
2014 More than 20 years in current department or agency 29 3864

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 4655
2014 3 to 10 years in current department or agency 10 15537
2014 11 to 20 years in current department or agency 10 7721
2014 More than 20 years in current department or agency 10 3864

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 17 4655
2014 3 to 10 years in current department or agency 21 15537
2014 11 to 20 years in current department or agency 23 7721
2014 More than 20 years in current department or agency 23 3864

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4655
2014 3 to 10 years in current department or agency 12 15537
2014 11 to 20 years in current department or agency 11 7721
2014 More than 20 years in current department or agency 12 3864

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 5 4655
2014 3 to 10 years in current department or agency 7 15537
2014 11 to 20 years in current department or agency 8 7721
2014 More than 20 years in current department or agency 9 3864

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 17 4655
2014 3 to 10 years in current department or agency 16 15537
2014 11 to 20 years in current department or agency 16 7721
2014 More than 20 years in current department or agency 16 3864

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4655
2014 3 to 10 years in current department or agency 11 15537
2014 11 to 20 years in current department or agency 10 7721
2014 More than 20 years in current department or agency 11 3864

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 26 4655
2014 3 to 10 years in current department or agency 25 15537
2014 11 to 20 years in current department or agency 25 7721
2014 More than 20 years in current department or agency 24 3864

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 14 4398
2014 3 to 10 years in current department or agency 13 14479
2014 11 to 20 years in current department or agency 12 7127
2014 More than 20 years in current department or agency 13 3527

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 21 4398
2014 3 to 10 years in current department or agency 17 14479
2014 11 to 20 years in current department or agency 14 7127
2014 More than 20 years in current department or agency 12 3527

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 10 7127
2014 More than 20 years in current department or agency 9 3527

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 7 4398
2014 3 to 10 years in current department or agency 8 14479
2014 11 to 20 years in current department or agency 8 7127
2014 More than 20 years in current department or agency 8 3527

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 10 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 11 7127
2014 More than 20 years in current department or agency 10 3527

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 8 4398
2014 3 to 10 years in current department or agency 10 14479
2014 11 to 20 years in current department or agency 11 7127
2014 More than 20 years in current department or agency 12 3527

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 23 4398
2014 3 to 10 years in current department or agency 9 14479
2014 11 to 20 years in current department or agency 8 7127
2014 More than 20 years in current department or agency 7 3527

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 9 14479
2014 11 to 20 years in current department or agency 7 7127
2014 More than 20 years in current department or agency 5 3527

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 11 4398
2014 3 to 10 years in current department or agency 11 14479
2014 11 to 20 years in current department or agency 12 7127
2014 More than 20 years in current department or agency 11 3527

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 24 4398
2014 3 to 10 years in current department or agency 26 14479
2014 11 to 20 years in current department or agency 25 7127
2014 More than 20 years in current department or agency 21 3527

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 4398
2014 3 to 10 years in current department or agency 10 14479
2014 11 to 20 years in current department or agency 9 7127
2014 More than 20 years in current department or agency 7 3527

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 44 4398
2014 3 to 10 years in current department or agency 47 14479
2014 11 to 20 years in current department or agency 44 7127
2014 More than 20 years in current department or agency 36 3527

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 1 4398
2014 3 to 10 years in current department or agency 2 14479
2014 11 to 20 years in current department or agency 2 7127
2014 More than 20 years in current department or agency 2 3527

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 48 4398
2014 3 to 10 years in current department or agency 55 14479
2014 11 to 20 years in current department or agency 56 7127
2014 More than 20 years in current department or agency 54 3527

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 12 4398
2014 3 to 10 years in current department or agency 12 14479
2014 11 to 20 years in current department or agency 13 7127
2014 More than 20 years in current department or agency 15 3527

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 20 15 16 4 4 31 11 59 14 32209
2014 3 to 10 years in current department or agency 15 18 20 8 8 24 7 47 23 80434
2014 11 to 20 years in current department or agency 14 20 21 9 9 23 5 47 24 40968
2014 More than 20 years in current department or agency 17 25 21 8 8 19 3 53 20 24641

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 33 26 15 4 3 16 2 73 9 32201
2014 3 to 10 years in current department or agency 24 30 20 8 6 11 1 62 16 80399
2014 11 to 20 years in current department or agency 24 32 20 8 6 9 1 62 16 40951
2014 More than 20 years in current department or agency 27 35 19 7 6 7 1 67 13 24629

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 6 94 32182
2014 3 to 10 years in current department or agency 9 91 80292
2014 11 to 20 years in current department or agency 9 91 40893
2014 More than 20 years in current department or agency 7 93 24588

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 42 1854
2014 3 to 10 years in current department or agency 37 6600
2014 11 to 20 years in current department or agency 34 3339
2014 More than 20 years in current department or agency 30 1728

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 71 1854
2014 3 to 10 years in current department or agency 80 6600
2014 11 to 20 years in current department or agency 84 3339
2014 More than 20 years in current department or agency 81 1728

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 1854
2014 3 to 10 years in current department or agency 4 6600
2014 11 to 20 years in current department or agency 4 3339
2014 More than 20 years in current department or agency 4 1728

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 1854
2014 3 to 10 years in current department or agency 3 6600
2014 11 to 20 years in current department or agency 4 3339
2014 More than 20 years in current department or agency 2 1728

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 1854
2014 3 to 10 years in current department or agency 6 6600
2014 11 to 20 years in current department or agency 7 3339
2014 More than 20 years in current department or agency 5 1728

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 10 1854
2014 3 to 10 years in current department or agency 7 6600
2014 11 to 20 years in current department or agency 8 3339
2014 More than 20 years in current department or agency 7 1728

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 1854
2014 3 to 10 years in current department or agency 8 6600
2014 11 to 20 years in current department or agency 8 3339
2014 More than 20 years in current department or agency 11 1728

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 23 1855
2014 3 to 10 years in current department or agency 21 6590
2014 11 to 20 years in current department or agency 20 3343
2014 More than 20 years in current department or agency 15 1727

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 17 1855
2014 3 to 10 years in current department or agency 18 6590
2014 11 to 20 years in current department or agency 17 3343
2014 More than 20 years in current department or agency 12 1727

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 13 1855
2014 3 to 10 years in current department or agency 12 6590
2014 11 to 20 years in current department or agency 11 3343
2014 More than 20 years in current department or agency 9 1727

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 7 1855
2014 3 to 10 years in current department or agency 6 6590
2014 11 to 20 years in current department or agency 5 3343
2014 More than 20 years in current department or agency 4 1727

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 25 1855
2014 3 to 10 years in current department or agency 22 6590
2014 11 to 20 years in current department or agency 20 3343
2014 More than 20 years in current department or agency 27 1727

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 26 1855
2014 3 to 10 years in current department or agency 25 6590
2014 11 to 20 years in current department or agency 23 3343
2014 More than 20 years in current department or agency 21 1727

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 1855
2014 3 to 10 years in current department or agency 3 6590
2014 11 to 20 years in current department or agency 3 3343
2014 More than 20 years in current department or agency 2 1727

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 6 1855
2014 3 to 10 years in current department or agency 8 6590
2014 11 to 20 years in current department or agency 7 3343
2014 More than 20 years in current department or agency 4 1727

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 13 1855
2014 3 to 10 years in current department or agency 19 6590
2014 11 to 20 years in current department or agency 17 3343
2014 More than 20 years in current department or agency 8 1727

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 15 1855
2014 3 to 10 years in current department or agency 14 6590
2014 11 to 20 years in current department or agency 19 3343
2014 More than 20 years in current department or agency 21 1727

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 0 1855
2014 3 to 10 years in current department or agency 1 6590
2014 11 to 20 years in current department or agency 1 3343
2014 More than 20 years in current department or agency 1 1727

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 26 1855
2014 3 to 10 years in current department or agency 29 6590
2014 11 to 20 years in current department or agency 31 3343
2014 More than 20 years in current department or agency 35 1727

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 24 1853
2014 3 to 10 years in current department or agency 28 6598
2014 11 to 20 years in current department or agency 30 3341
2014 More than 20 years in current department or agency 31 1732

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 16 1853
2014 3 to 10 years in current department or agency 15 6598
2014 11 to 20 years in current department or agency 16 3341
2014 More than 20 years in current department or agency 16 1732

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 6 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 7 3341
2014 More than 20 years in current department or agency 6 1732

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 14 1853
2014 3 to 10 years in current department or agency 19 6598
2014 11 to 20 years in current department or agency 21 3341
2014 More than 20 years in current department or agency 23 1732

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 5 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 6 3341
2014 More than 20 years in current department or agency 7 1732

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 6 1853
2014 3 to 10 years in current department or agency 6 6598
2014 11 to 20 years in current department or agency 8 3341
2014 More than 20 years in current department or agency 9 1732

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 10 1853
2014 3 to 10 years in current department or agency 9 6598
2014 11 to 20 years in current department or agency 8 3341
2014 More than 20 years in current department or agency 11 1732

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 1853
2014 3 to 10 years in current department or agency 8 6598
2014 11 to 20 years in current department or agency 10 3341
2014 More than 20 years in current department or agency 11 1732

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 53 1853
2014 3 to 10 years in current department or agency 49 6598
2014 11 to 20 years in current department or agency 46 3341
2014 More than 20 years in current department or agency 43 1732

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 6 1748
2014 3 to 10 years in current department or agency 6 6174
2014 11 to 20 years in current department or agency 6 3056
2014 More than 20 years in current department or agency 7 1573

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 18 1748
2014 3 to 10 years in current department or agency 12 6174
2014 11 to 20 years in current department or agency 8 3056
2014 More than 20 years in current department or agency 8 1573

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 5 1748
2014 3 to 10 years in current department or agency 4 6174
2014 11 to 20 years in current department or agency 3 3056
2014 More than 20 years in current department or agency 3 1573

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 1748
2014 3 to 10 years in current department or agency 2 6174
2014 11 to 20 years in current department or agency 2 3056
2014 More than 20 years in current department or agency 3 1573

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 3 1748
2014 3 to 10 years in current department or agency 3 6174
2014 11 to 20 years in current department or agency 2 3056
2014 More than 20 years in current department or agency 2 1573

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 5 1748
2014 3 to 10 years in current department or agency 5 6174
2014 11 to 20 years in current department or agency 5 3056
2014 More than 20 years in current department or agency 5 1573

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 19 1748
2014 3 to 10 years in current department or agency 6 6174
2014 11 to 20 years in current department or agency 5 3056
2014 More than 20 years in current department or agency 5 1573

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 12 1748
2014 3 to 10 years in current department or agency 10 6174
2014 11 to 20 years in current department or agency 8 3056
2014 More than 20 years in current department or agency 6 1573

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 9 1748
2014 3 to 10 years in current department or agency 9 6174
2014 11 to 20 years in current department or agency 10 3056
2014 More than 20 years in current department or agency 10 1573

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 20 1748
2014 3 to 10 years in current department or agency 24 6174
2014 11 to 20 years in current department or agency 25 3056
2014 More than 20 years in current department or agency 21 1573

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 8 1748
2014 3 to 10 years in current department or agency 10 6174
2014 11 to 20 years in current department or agency 9 3056
2014 More than 20 years in current department or agency 8 1573

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 41 1748
2014 3 to 10 years in current department or agency 45 6174
2014 11 to 20 years in current department or agency 46 3056
2014 More than 20 years in current department or agency 38 1573

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 2 1748
2014 3 to 10 years in current department or agency 2 6174
2014 11 to 20 years in current department or agency 3 3056
2014 More than 20 years in current department or agency 2 1573

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 59 1748
2014 3 to 10 years in current department or agency 65 6174
2014 11 to 20 years in current department or agency 68 3056
2014 More than 20 years in current department or agency 66 1573

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in current department or agency 12 1748
2014 3 to 10 years in current department or agency 13 6174
2014 11 to 20 years in current department or agency 13 3056
2014 More than 20 years in current department or agency 16 1573

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 20 14 16 2 2 36 10 64 7 32198
2014 3 to 10 years in current department or agency 15 17 21 4 4 31 7 53 12 80418
2014 11 to 20 years in current department or agency 15 19 23 4 4 29 5 52 13 40945
2014 More than 20 years in current department or agency 18 23 23 4 4 25 4 57 10 24645

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 36 26 14 2 2 18 2 78 5 32196
2014 3 to 10 years in current department or agency 27 30 19 4 3 15 2 68 9 80377
2014 11 to 20 years in current department or agency 26 32 20 5 4 13 1 67 10 40936
2014 More than 20 years in current department or agency 29 34 19 4 3 11 1 70 8 24606

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 13 87 32137
2014 3 to 10 years in current department or agency 16 84 80281
2014 11 to 20 years in current department or agency 16 84 40872
2014 More than 20 years in current department or agency 14 86 24598

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in current department or agency 78 22 4147
2014 3 to 10 years in current department or agency 78 22 12891
2014 11 to 20 years in current department or agency 77 23 6458
2014 More than 20 years in current department or agency 76 24 3450

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 54 31 5 6 3 0 1 86 9 3269
2014 3 to 10 years in current department or agency 50 32 6 7 4 0 0 82 11 10186
2014 11 to 20 years in current department or agency 47 34 6 8 4 0 0 82 12 5002
2014 More than 20 years in current department or agency 49 32 6 8 5 0 1 82 13 2640

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 21 41 12 8 4 4 9 72 14 32205
2014 3 to 10 years in current department or agency 24 52 11 6 2 1 4 80 8 80434
2014 11 to 20 years in current department or agency 29 53 9 4 1 1 4 86 5 40967
2014 More than 20 years in current department or agency 34 50 8 2 1 1 4 88 3 24647

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 11 18 19 6 5 26 15 49 19 32208
2014 3 to 10 years in current department or agency 9 23 24 10 7 19 8 44 23 80412
2014 11 to 20 years in current department or agency 10 26 24 11 7 16 6 46 24 40952
2014 More than 20 years in current department or agency 12 29 23 10 7 13 6 51 21 24640

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 36 26 11 2 1 14 9 81 5 32208
2014 3 to 10 years in current department or agency 35 35 12 4 2 8 4 78 8 80442
2014 11 to 20 years in current department or agency 35 36 12 4 2 6 4 79 7 40958
2014 More than 20 years in current department or agency 37 36 11 4 2 5 5 81 7 24645

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in current department or agency 29 26 13 3 2 17 9 75 7 32179
2014 3 to 10 years in current department or agency 26 33 16 7 4 11 4 69 13 80406
2014 11 to 20 years in current department or agency 26 34 16 7 5 9 4 68 14 40928
2014 More than 20 years in current department or agency 27 35 15 7 5 7 4 70 13 24614