2014 Public Service Employee Survey Results by Theme for the Public Service by Question 106. Are you a member of a visible minority group?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 30 43 13 8 6 0 0 73 14 28125
2014 Non-visible minority 30 45 12 9 5 0 0 74 14 150773
2011 Visible minority 32 41 13 8 6 0 0 73 13 28179
2011 Non-visible minority 35 41 11 8 5 0 0 76 13 167889
2008 Visible minority 33 41 13 8 5 0 0 74 13 20941
2008 Non-visible minority 35 42 11 8 4 0 0 77 12 141241

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 69 25 4 1 1 0 0 94 2 28130
2014 Non-visible minority 65 28 4 1 1 0 0 93 2 150776
2011 Visible minority 68 26 4 1 1 0 0 94 2 28186
2011 Non-visible minority 65 29 4 1 1 0 0 94 2 168096

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 60 28 8 2 2 0 0 88 4 28104
2014 Non-visible minority 59 29 8 3 2 0 0 88 4 150678
2011 Visible minority 57 30 8 2 2 0 0 87 4 28204
2011 Non-visible minority 58 31 7 2 1 0 0 89 4 168083

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 39 12 5 3 0 0 79 8 28117
2014 Non-visible minority 39 40 11 6 4 0 0 79 10 150665
2011 Visible minority 38 41 11 6 4 0 0 80 9 28205
2011 Non-visible minority 42 41 9 6 3 0 0 83 8 168099
2008 Visible minority 39 42 10 6 3 0 0 81 9 21089
2008 Non-visible minority 42 42 8 6 3 0 0 84 8 141944

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 35 17 9 7 1 0 67 16 28125
2014 Non-visible minority 27 35 17 12 8 1 0 63 20 150795
2011 Visible minority 29 35 19 8 7 1 0 65 16 28149
2011 Non-visible minority 28 35 18 10 7 1 0 64 18 167954

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 30 36 17 10 7 1 0 67 16 28112
2014 Non-visible minority 27 37 16 12 8 0 0 63 20 150759
2011 Visible minority 28 37 17 10 7 1 0 66 17 28113
2011 Non-visible minority 27 38 16 11 7 0 0 65 18 167826
2008 Visible minority 28 38 16 10 7 1 0 67 17 21059
2008 Non-visible minority 28 40 14 11 6 0 0 68 18 141887

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 28 26 18 12 11 4 0 56 24 28121
2014 Non-visible minority 28 26 18 13 10 4 1 57 24 150773
2011 Visible minority 27 26 18 12 12 5 0 56 26 28139
2011 Non-visible minority 30 27 17 12 9 4 1 59 22 167914
2008 Visible minority 24 27 18 14 12 5 1 54 27 21059
2008 Non-visible minority 28 29 17 12 8 5 1 60 22 141864
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 42 30 13 6 5 2 1 75 12 28126
2014 Non-visible minority 42 31 12 7 5 2 1 75 12 150783
2011 Visible minority 38 32 14 7 6 3 1 72 13 28180
2011 Non-visible minority 41 32 12 8 5 2 0 74 13 168009
2008 Visible minority 36 31 13 8 8 3 1 70 16 21072
2008 Non-visible minority 39 31 12 8 6 2 0 72 15 141947

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 42 34 11 7 5 1 0 76 13 28117
2014 Non-visible minority 40 34 11 9 6 1 0 74 15 150787
2011 Visible minority 38 35 12 8 6 1 0 74 15 28165
2011 Non-visible minority 38 35 11 10 6 1 0 73 16 167893
2008 Visible minority 36 34 12 9 8 1 1 71 17 21073
2008 Non-visible minority 36 35 11 11 8 1 0 71 18 141886

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 46 30 11 6 6 1 0 77 12 28111
2014 Non-visible minority 46 30 11 7 5 0 0 77 13 150712

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 26 31 17 9 8 9 1 63 18 28107
2014 Non-visible minority 24 33 17 11 8 7 0 62 20 150705
2011 Visible minority 22 29 20 9 10 9 1 57 21 28132
2011 Non-visible minority 23 31 19 11 9 7 0 58 22 167957

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 24 31 20 12 10 4 0 57 23 28100
2014 Non-visible minority 20 31 19 15 12 2 0 53 28 150715
2011 Visible minority 20 30 21 11 13 4 1 53 25 28131
2011 Non-visible minority 19 31 19 15 13 2 0 52 28 167825
2008 Visible minority 22 31 19 11 12 5 1 55 24 21067
2008 Non-visible minority 21 33 18 14 12 2 0 55 27 141891

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 17 28 21 14 11 7 0 49 28 28081
2014 Non-visible minority 14 28 21 19 13 5 0 44 34 150680
2011 Visible minority 14 31 21 15 11 8 0 48 29 28147
2011 Non-visible minority 11 31 21 19 13 5 0 44 34 167973
2008 Visible minority 13 30 20 16 12 9 1 47 31 21055
2008 Non-visible minority 10 31 20 20 13 5 0 44 35 141879

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 19 26 18 13 14 9 0 50 29 28088
2014 Non-visible minority 17 26 19 16 16 6 0 45 35 150699
2011 Visible minority 17 28 18 13 14 10 0 50 30 28156
2011 Non-visible minority 15 29 19 16 15 7 0 47 33 167994
2008 Visible minority 16 27 17 13 15 12 0 49 31 21061
2008 Non-visible minority 14 29 18 16 15 8 0 47 33 141917

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 19 32 18 15 12 4 0 53 28 28084
2014 Non-visible minority 14 31 18 20 15 3 0 46 35 150641
2011 Visible minority 16 34 18 16 12 4 0 52 29 28124
2011 Non-visible minority 12 33 18 20 14 3 0 47 35 167866
2008 Visible minority 17 36 16 16 11 3 0 55 28 21064
2008 Non-visible minority 14 36 16 20 12 2 0 51 33 141879

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 24 32 18 11 10 4 2 59 22 28072
2014 Non-visible minority 24 32 17 13 10 3 1 58 24 150562
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 21 34 19 14 12 1 0 56 26 28104
2014 Non-visible minority 21 35 17 15 11 0 0 57 26 150745
2011 Visible minority 20 37 17 13 12 1 0 57 25 28189
2011 Non-visible minority 21 38 16 14 10 0 0 59 25 168144

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 12 21 20 14 13 16 3 41 34 28111
2014 Non-visible minority 10 22 19 19 16 12 2 38 41 150757

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 35 12 7 6 1 1 75 13 28138
2014 Non-visible minority 36 36 12 9 6 1 0 72 15 150790
2011 Visible minority 35 36 12 9 6 1 0 72 15 28180
2011 Non-visible minority 33 37 13 10 7 0 0 70 17 168063
2008 Visible minority 33 35 13 10 8 1 1 69 18 21081
2008 Non-visible minority 31 36 13 11 9 1 1 67 20 141939

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 42 33 11 4 4 4 1 80 8 28111
2014 Non-visible minority 41 34 12 5 4 4 1 79 9 150757
2011 Visible minority 40 32 13 5 5 4 1 76 11 28140
2011 Non-visible minority 40 32 13 6 5 4 1 75 11 167764
2008 Visible minority 35 30 14 6 6 7 2 71 14 21044
2008 Non-visible minority 37 31 13 7 6 5 1 73 13 141801

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 27 35 15 10 6 3 6 67 17 4169
2014 Non-visible minority 25 36 15 10 6 3 5 67 18 35758

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 27 36 13 13 7 3 1 65 21 28119
2014 Non-visible minority 25 39 13 14 7 1 1 66 21 150792
2011 Visible minority 26 35 14 13 9 3 1 63 22 28204
2011 Non-visible minority 26 37 13 14 8 1 1 65 22 168137
2008 Visible minority 26 35 13 13 9 3 1 63 23 21077
2008 Non-visible minority 26 38 12 14 7 2 1 66 22 141951

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 22 26 17 13 12 9 1 54 27 28114
2014 Non-visible minority 24 29 15 13 10 7 1 58 26 150776
2011 Visible minority 23 26 16 13 13 8 1 53 29 28167
2011 Non-visible minority 27 27 14 13 11 6 1 58 26 167995
2008 Visible minority 23 26 16 12 13 9 1 55 28 21069
2008 Non-visible minority 27 29 14 13 10 6 1 60 25 141899

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 25 40 12 14 8 0 0 66 22 28106
2014 Non-visible minority 24 39 12 16 9 0 0 63 25 150715
2011 Visible minority 26 41 13 12 7 0 1 68 19 28186
2011 Non-visible minority 27 41 12 12 6 0 1 69 19 167978
2008 Visible minority 25 42 13 12 7 0 1 67 19 21087
2008 Non-visible minority 25 42 13 13 6 0 1 68 20 141951

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 36 39 13 8 5 0 0 75 12 28117
2014 Non-visible minority 40 39 11 7 4 0 0 79 10 150778
2011 Visible minority 38 37 12 7 5 0 0 75 13 28157
2011 Non-visible minority 43 36 10 6 4 0 0 80 10 167953
2008 Visible minority 34 40 12 8 6 0 0 75 13 21087
2008 Non-visible minority 39 41 10 6 3 0 0 80 10 141974

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 38 10 7 5 0 0 78 12 28106
2014 Non-visible minority 45 38 8 6 3 0 0 83 9 150697
2011 Visible minority 39 39 9 7 5 0 0 78 12 28189
2011 Non-visible minority 47 39 7 5 3 0 0 85 8 168032
2008 Visible minority 38 41 9 6 5 0 0 79 12 21096
2008 Non-visible minority 44 42 7 5 3 0 0 86 7 142006

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 21 30 17 15 14 3 1 52 30 28110
2014 Non-visible minority 19 31 17 16 13 2 1 52 30 150727
2011 Visible minority 20 32 17 14 14 2 1 53 29 28185
2011 Non-visible minority 21 34 17 15 12 2 0 56 27 168007
2008 Visible minority 20 34 17 14 13 2 0 55 27 21069
2008 Non-visible minority 19 36 17 15 11 1 0 56 27 141902

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 17 24 16 16 23 3 1 43 41 28119
2014 Non-visible minority 15 25 15 18 22 2 3 43 42 150767
2011 Visible minority 16 25 16 17 23 3 1 42 41 28190
2011 Non-visible minority 15 27 15 18 21 2 2 44 40 167969
2008 Visible minority 18 32 14 15 18 3 1 52 33 21054
2008 Non-visible minority 16 32 14 17 17 2 2 51 35 141813

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 21 40 15 13 10 1 1 61 23 28124
2014 Non-visible minority 21 40 13 14 10 0 0 62 25 150758
2011 Visible minority 26 38 15 11 9 1 1 65 20 28161
2011 Non-visible minority 28 40 12 12 8 0 0 68 20 167980

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 26 35 17 11 9 0 1 62 21 28111
2014 Non-visible minority 28 36 15 12 9 0 0 64 21 150760

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 28 38 16 10 7 0 0 67 17 28112
2014 Non-visible minority 28 38 15 11 7 0 0 66 19 150718
2011 Visible minority 33 40 14 8 4 1 1 74 12 28137
2011 Non-visible minority 34 40 13 8 4 1 0 75 12 167891

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 36 35 13 8 7 1 1 71 15 28109
2014 Non-visible minority 37 34 12 10 7 0 1 71 17 150687
2011 Visible minority 35 37 12 8 6 1 1 74 14 28197
2011 Non-visible minority 38 36 11 9 5 0 1 75 14 168019

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 29 23 13 10 12 3 11 60 25 28110
2014 Non-visible minority 30 24 11 11 13 2 10 61 27 150731
2011 Visible minority 28 23 12 11 12 3 11 59 27 28181
2011 Non-visible minority 31 24 10 11 13 1 10 62 27 168016
2008 Visible minority 29 24 11 10 11 3 11 62 25 21079
2008 Non-visible minority 34 24 9 11 12 1 8 65 26 141869

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 37 37 16 5 3 0 1 75 9 28123
2014 Non-visible minority 35 34 18 8 5 0 1 69 13 150778
2011 Visible minority 36 37 17 6 3 0 1 73 9 28193
2011 Non-visible minority 33 34 18 8 5 0 1 68 14 168060
2008 Visible minority 29 37 21 7 4 0 1 67 12 21079
2008 Non-visible minority 28 35 20 10 6 0 1 63 16 141928

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 48 24 9 5 6 3 6 79 12 28130
2014 Non-visible minority 47 23 9 5 6 3 7 78 13 150786
2011 Visible minority 43 27 10 6 8 2 4 75 15 28187
2011 Non-visible minority 44 26 9 7 8 2 4 75 15 168082

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Visible minority 27 34 39 28133
2014 Non-visible minority 26 41 33 150762
2011 Visible minority 29 35 36 28212
2011 Non-visible minority 26 43 30 168160

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Visible minority 7 36 37 9 11 7668
2014 Non-visible minority 21 31 28 10 11 39512
2011 Visible minority 7 36 39 8 10 8297
2011 Non-visible minority 21 32 30 8 10 44852
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 43 38 10 5 3 1 0 82 8 28113
2014 Non-visible minority 37 41 12 6 4 1 0 78 10 150718
2011 Visible minority 42 39 9 5 3 1 0 82 8 28200
2011 Non-visible minority 36 42 11 6 3 1 0 79 10 168093
2008 Visible minority 45 38 9 4 3 1 0 84 7 21084
2008 Non-visible minority 41 40 10 5 3 1 0 82 8 141859

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 29 40 16 8 5 2 0 70 13 28126
2014 Non-visible minority 23 41 18 10 6 2 0 65 17 150788
2011 Visible minority 28 41 16 8 5 2 0 70 14 28153
2011 Non-visible minority 24 42 17 11 6 1 0 67 16 167930

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 25 36 19 7 5 8 0 67 13 28109
2014 Non-visible minority 20 36 21 9 5 9 0 62 15 150667
2011 Visible minority 24 38 18 7 4 7 0 67 13 28126
2011 Non-visible minority 21 39 20 9 4 8 0 64 14 167848

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 12 25 36 16 7 1 4 24 39 28037
2014 Non-visible minority 11 28 36 16 7 1 2 23 41 150505
2011 Visible minority 12 25 34 17 7 1 4 25 39 28071
2011 Non-visible minority 12 28 35 16 7 1 2 24 41 167710
2008 Visible minority 12 25 36 17 6 1 3 24 39 20994
2008 Non-visible minority 12 29 35 16 6 1 2 23 42 141727

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 13 20 29 19 11 4 5 33 36 27992
2014 Non-visible minority 13 23 30 20 11 2 2 32 37 150407
2011 Visible minority 12 18 27 21 12 4 6 36 34 28037
2011 Non-visible minority 12 21 29 21 12 2 3 35 35 167544
2008 Visible minority 12 19 27 22 12 4 5 36 34 20951
2008 Non-visible minority 12 22 29 21 11 2 2 34 36 141510

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 18 22 28 15 8 3 5 25 44 28004
2014 Non-visible minority 21 26 27 14 7 2 3 22 49 150419
2011 Visible minority 17 21 29 16 8 3 6 26 42 28027
2011 Non-visible minority 18 25 28 15 8 2 3 25 46 167518
2008 Visible minority 16 22 30 17 7 3 5 26 42 20910
2008 Non-visible minority 17 25 30 17 8 2 3 25 44 141543

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 9 14 31 25 13 2 5 41 25 27930
2014 Non-visible minority 9 18 33 25 11 1 3 38 28 150058
2011 Visible minority 9 14 31 26 13 2 6 42 24 27969
2011 Non-visible minority 9 18 32 24 12 1 3 38 28 167341
2008 Visible minority 8 14 32 26 12 2 5 42 24 20925
2008 Non-visible minority 9 18 34 25 11 1 3 37 28 141467

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 18 21 28 16 10 2 5 29 42 27999
2014 Non-visible minority 21 26 27 14 8 1 3 24 49 150434
2011 Visible minority 16 21 28 18 10 2 5 30 40 28045
2011 Non-visible minority 18 24 28 16 9 1 3 26 45 167674
2008 Visible minority 15 21 28 19 11 2 5 32 38 20940
2008 Non-visible minority 17 24 28 17 10 1 3 28 43 141485

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 11 16 26 22 12 5 7 40 31 27971
2014 Non-visible minority 11 18 27 24 14 2 4 40 31 150368
2011 Visible minority 11 17 26 21 12 5 8 38 32 27990
2011 Non-visible minority 11 18 27 23 14 2 5 40 31 167447
2008 Visible minority 14 19 26 19 10 5 7 33 38 20974
2008 Non-visible minority 14 22 27 20 11 2 4 34 38 141611

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 16 20 30 16 9 4 6 28 39 28016
2014 Non-visible minority 18 25 31 14 7 2 3 22 45 150422

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 62 31 4 2 1 0 0 94 2 28131
2014 Non-visible minority 60 33 4 2 1 0 0 94 3 150790
2011 Visible minority 62 32 4 2 1 0 0 94 3 28182
2011 Non-visible minority 61 33 3 2 1 0 0 94 3 167984

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 44 28 10 9 8 1 0 72 17 28117
2014 Non-visible minority 41 31 9 10 7 1 0 73 18 150758

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 38 10 7 4 0 0 79 11 28114
2014 Non-visible minority 39 41 9 8 3 0 0 80 11 150708

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 40 33 13 5 5 3 0 76 11 28099
2014 Non-visible minority 41 35 14 3 2 5 1 80 6 150716

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 35 13 6 5 2 0 76 11 28119
2014 Non-visible minority 38 38 13 6 3 3 0 78 9 150773
2011 Visible minority 30 37 16 7 6 3 0 70 14 28149
2011 Non-visible minority 31 39 15 7 5 3 0 72 12 167929

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 44 36 11 5 4 1 0 80 9 28114
2014 Non-visible minority 42 37 10 6 4 0 0 79 10 150666
2011 Visible minority 37 39 13 6 5 1 0 76 11 28120
2011 Non-visible minority 37 39 12 7 5 0 0 76 12 167695
2008 Visible minority 33 39 13 7 6 1 0 73 13 21069
2008 Non-visible minority 33 41 12 8 5 0 0 74 13 141840

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 31 30 15 8 8 4 3 67 17 28121
2014 Non-visible minority 28 32 15 11 8 4 3 64 20 150782

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 40 11 4 2 4 1 82 6 28106
2014 Non-visible minority 37 41 11 5 2 3 1 82 7 150734
2011 Visible minority 35 39 14 5 3 5 1 78 8 28143
2011 Non-visible minority 35 40 13 5 2 3 1 78 8 167861

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 36 37 11 6 4 3 1 77 11 28119
2014 Non-visible minority 37 38 11 8 4 3 1 77 12 150748
2011 Visible minority 32 36 13 8 6 5 1 72 14 28124
2011 Non-visible minority 35 36 11 8 5 3 1 74 14 167795
2008 Visible minority 28 35 13 9 8 6 1 68 18 21077
2008 Non-visible minority 31 36 12 10 6 4 1 70 17 141874

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 25 34 19 9 6 5 1 63 16 28103
2014 Non-visible minority 24 34 20 11 6 5 1 61 18 150747
2011 Visible minority 19 35 20 11 8 6 2 58 20 28141
2011 Non-visible minority 18 35 21 12 7 5 1 57 20 167922

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 17 23 18 14 16 10 3 45 34 28108
2014 Non-visible minority 16 24 18 16 15 9 2 46 35 150747
2011 Visible minority 14 21 19 14 16 12 3 41 36 28169
2011 Non-visible minority 15 24 18 16 15 10 3 44 35 167994

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 36 45 5 9 4 0 0 81 13 28120
2014 Non-visible minority 31 47 5 12 5 0 0 78 17 150767
2011 Visible minority 37 46 5 9 3 0 0 83 12 28180
2011 Non-visible minority 35 46 4 10 4 0 0 82 14 168131
2008 Visible minority 37 46 5 8 4 0 0 83 12 21081
2008 Non-visible minority 36 46 4 10 4 0 0 82 13 141949

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 41 35 8 9 6 0 0 77 15 28098
2014 Non-visible minority 39 35 7 11 7 0 0 75 18 150676
2011 Visible minority 38 38 9 8 5 0 0 77 14 28108
2011 Non-visible minority 40 37 8 10 6 0 0 77 16 167774

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 39 40 10 8 3 0 0 79 11 28085
2014 Non-visible minority 42 38 9 7 3 0 0 81 11 150671

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 71 22 3 2 1 0 1 93 3 28113
2014 Non-visible minority 67 23 4 3 1 1 1 91 4 150748
2011 Visible minority 72 20 3 2 1 0 1 93 3 28167
2011 Non-visible minority 71 20 4 3 1 1 1 92 4 168115
2008 Visible minority 72 20 3 2 1 0 1 93 4 21047
2008 Non-visible minority 71 20 4 3 1 0 1 92 4 141796

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 70 18 4 4 2 0 1 90 6 28109
2014 Non-visible minority 63 20 6 6 3 0 1 85 10 150695
2011 Visible minority 71 17 4 4 2 0 1 90 6 28169
2011 Non-visible minority 66 18 5 6 3 0 2 85 10 168029
2008 Visible minority 72 17 3 4 2 0 1 90 6 21053
2008 Non-visible minority 66 18 5 6 3 0 1 85 10 141852

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 73 15 4 2 2 0 3 91 5 28128
2014 Non-visible minority 69 15 5 4 3 0 4 88 7 150775
2011 Visible minority 70 17 5 3 2 1 3 90 5 28159
2011 Non-visible minority 68 15 5 4 3 0 4 87 7 167948
2008 Visible minority 66 15 5 3 3 1 6 88 6 21073
2008 Non-visible minority 67 13 5 4 4 0 6 86 9 141904

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 76 14 3 1 2 0 3 93 3 28124
2014 Non-visible minority 77 12 4 2 2 0 3 92 4 150747
2011 Visible minority 75 15 4 1 2 0 3 93 3 28159
2011 Non-visible minority 77 11 4 2 2 0 3 92 4 167968
2008 Visible minority 77 11 3 2 2 1 5 93 4 21047
2008 Non-visible minority 78 8 3 2 3 0 6 92 5 141838

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 61 21 7 2 2 2 4 88 5 28115
2014 Non-visible minority 58 20 8 4 2 2 5 84 7 150771

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 67 20 5 2 1 2 3 91 3 28106
2014 Non-visible minority 64 20 6 2 2 3 3 89 4 150755
2011 Visible minority 66 20 6 2 1 2 3 90 3 28161
2011 Non-visible minority 67 18 6 2 1 2 3 89 4 167953
2008 Visible minority 66 19 6 2 2 2 3 90 4 21081
2008 Non-visible minority 67 18 6 2 1 2 3 89 4 141928

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 19 81 28078
2014 Non-visible minority 18 82 150581

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 53 5155
2014 Non-visible minority 50 26764

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 64 5155
2014 Non-visible minority 62 26764

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 7 5155
2014 Non-visible minority 7 26764

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 4 5155
2014 Non-visible minority 4 26764

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 5 5155
2014 Non-visible minority 5 26764

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 10 5155
2014 Non-visible minority 8 26764

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 5 5155
2014 Non-visible minority 4 26764

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 40 5159
2014 Non-visible minority 40 26791

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 39 5159
2014 Non-visible minority 40 26791

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 44 5159
2014 Non-visible minority 42 26791

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 41 5159
2014 Non-visible minority 40 26791

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 28 5159
2014 Non-visible minority 29 26791

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 58 5159
2014 Non-visible minority 58 26791

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 34 5159
2014 Non-visible minority 36 26791

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 2 5159
2014 Non-visible minority 2 26791

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 5159
2014 Non-visible minority 9 26791

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 13 5159
2014 Non-visible minority 13 26791

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 53 5159
2014 Non-visible minority 45 26791

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 30 5159
2014 Non-visible minority 29 26791

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 14 5159
2014 Non-visible minority 14 26791

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 48 5156
2014 Non-visible minority 51 26784

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 28 5156
2014 Non-visible minority 30 26784

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 5156
2014 Non-visible minority 10 26784

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 22 5156
2014 Non-visible minority 21 26784

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 5156
2014 Non-visible minority 11 26784

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 7 5156
2014 Non-visible minority 7 26784

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 16 5156
2014 Non-visible minority 16 26784

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 9 5156
2014 Non-visible minority 11 26784

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Visible minority 28 5156
2014 Non-visible minority 24 26784

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 4790
2014 Non-visible minority 13 24887

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 18 4790
2014 Non-visible minority 16 24887

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 10 4790
2014 Non-visible minority 11 24887

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 4790
2014 Non-visible minority 8 24887

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 11 4790
2014 Non-visible minority 10 24887

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 9 4790
2014 Non-visible minority 11 24887

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 11 4790
2014 Non-visible minority 11 24887

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 11 4790
2014 Non-visible minority 8 24887

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 13 4790
2014 Non-visible minority 11 24887

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 26 4790
2014 Non-visible minority 25 24887

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 10 4790
2014 Non-visible minority 9 24887

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 46 4790
2014 Non-visible minority 44 24887

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 2 4790
2014 Non-visible minority 2 24887

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 53 4790
2014 Non-visible minority 54 24887

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 4790
2014 Non-visible minority 13 24887

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 17 18 19 6 7 24 8 52 20 28116
2014 Non-visible minority 15 19 20 8 7 24 6 50 22 150771

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 28 28 18 6 6 13 2 65 13 28103
2014 Non-visible minority 26 31 19 7 6 11 1 64 15 150719
2011 Visible minority 31 35 16 6 5 8 0 71 12 28134
2011 Non-visible minority 31 37 16 7 4 6 0 72 12 167874

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 13 87 28061
2014 Non-visible minority 7 93 150537

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 42 3390
2014 Non-visible minority 34 10178

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 77 3390
2014 Non-visible minority 80 10178

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 5 3390
2014 Non-visible minority 3 10178

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 3 3390
2014 Non-visible minority 3 10178

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 3390
2014 Non-visible minority 6 10178

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 3390
2014 Non-visible minority 6 10178

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 3390
2014 Non-visible minority 9 10178

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 50 3384
2014 Non-visible minority 11 10181

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 38 3384
2014 Non-visible minority 10 10181

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 32 3384
2014 Non-visible minority 5 10181

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 13 3384
2014 Non-visible minority 3 10181

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 19 3384
2014 Non-visible minority 24 10181

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 17 3384
2014 Non-visible minority 26 10181

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 2 3384
2014 Non-visible minority 3 10181

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 7 3384
2014 Non-visible minority 7 10181

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 13 3384
2014 Non-visible minority 17 10181

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 9 3384
2014 Non-visible minority 19 10181

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 0 3384
2014 Non-visible minority 1 10181

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 25 3384
2014 Non-visible minority 32 10181

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 25 3395
2014 Non-visible minority 30 10175

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 14 3395
2014 Non-visible minority 16 10175

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 5 3395
2014 Non-visible minority 7 10175

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 16 3395
2014 Non-visible minority 20 10175

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 6 3395
2014 Non-visible minority 6 10175

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 6 3395
2014 Non-visible minority 7 10175

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 11 3395
2014 Non-visible minority 9 10175

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 8 3395
2014 Non-visible minority 10 10175

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Visible minority 52 3395
2014 Non-visible minority 47 10175

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 7 3186
2014 Non-visible minority 6 9402

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 11 3186
2014 Non-visible minority 11 9402

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 4 3186
2014 Non-visible minority 4 9402

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 3 3186
2014 Non-visible minority 2 9402

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 3 3186
2014 Non-visible minority 3 9402

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 6 3186
2014 Non-visible minority 5 9402

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 9 3186
2014 Non-visible minority 7 9402

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 3186
2014 Non-visible minority 9 9402

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 10 3186
2014 Non-visible minority 9 9402

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 23 3186
2014 Non-visible minority 23 9402

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 9 3186
2014 Non-visible minority 9 9402

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 44 3186
2014 Non-visible minority 45 9402

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 2 3186
2014 Non-visible minority 2 9402

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 63 3186
2014 Non-visible minority 65 9402

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Visible minority 12 3186
2014 Non-visible minority 14 9402

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 17 18 20 4 5 28 7 54 15 28101
2014 Non-visible minority 17 18 21 3 3 31 7 56 11 150745

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 28 28 18 4 4 15 2 68 11 28098
2014 Non-visible minority 29 30 18 4 3 14 1 70 8 150661
2011 Visible minority 32 35 15 5 4 9 0 74 10 28155
2011 Non-visible minority 36 36 14 4 2 8 0 78 7 167870

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 17 83 28057
2014 Non-visible minority 15 85 150476

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Visible minority 76 24 4696
2014 Non-visible minority 78 22 22337

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 46 35 7 6 4 0 1 82 10 3574
2014 Non-visible minority 50 32 6 8 4 0 0 83 11 17610

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 23 49 13 6 2 3 4 77 9 28107
2014 Non-visible minority 27 50 10 5 2 1 5 82 7 150786
2011 Visible minority 22 51 13 7 3 2 3 77 10 28136
2011 Non-visible minority 26 51 10 6 2 1 5 82 8 167972
2008 Visible minority 21 48 13 8 4 3 4 73 13 21088
2008 Non-visible minority 26 49 10 7 3 1 5 80 10 142071

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 11 25 23 9 6 18 7 48 20 28104
2014 Non-visible minority 10 24 23 10 7 19 9 46 23 150748
2011 Visible minority 11 26 24 9 7 19 5 48 20 28135
2011 Non-visible minority 10 26 23 10 6 18 7 48 22 167919

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 34 33 13 3 2 10 4 78 7 28116
2014 Non-visible minority 36 34 12 4 2 8 5 80 7 150779
2011 Visible minority 33 34 13 4 3 10 3 77 8 28156
2011 Non-visible minority 36 34 11 4 2 7 5 79 8 168006
2008 Visible minority 30 35 13 4 3 12 4 77 8 21084
2008 Non-visible minority 33 36 11 4 2 8 5 80 7 141965

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Visible minority 27 31 17 5 4 13 4 70 10 28098
2014 Non-visible minority 27 32 15 6 4 11 5 70 12 150669
2011 Visible minority 26 33 16 5 4 13 3 70 11 28101
2011 Non-visible minority 28 33 14 6 4 10 4 71 12 167728
2008 Visible minority 26 31 16 7 5 11 4 67 14 21072
2008 Non-visible minority 29 34 13 8 5 6 5 71 14 141931