2014 Public Service Employee Survey Results by Theme for the Public Service by Question 103. What is the highest level of education you have ever completed?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 32 44 12 7 5 0 0 76 12 27693
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 44 13 8 6 0 0 74 14 48460
2014 University certificate or diploma below the bachelor’s level 28 44 13 9 6 0 0 72 15 8887
2014 Bachelor’s degree 28 45 12 10 6 0 0 73 15 56065
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 44 10 9 5 0 0 76 14 38177
2011 Secondary or high school graduation certificate or equivalent or less 39 39 11 6 4 0 0 78 11 34188
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 12 7 5 0 0 76 13 54295
2011 University certificate or diploma below the bachelor’s level 33 41 12 8 6 0 0 74 14 10304
2011 Bachelor’s degree 31 42 12 9 5 0 0 74 14 60189
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 41 10 8 5 0 0 78 12 37182
2008 Secondary or high school graduation certificate or equivalent or less 39 40 11 7 4 0 0 79 11 31077
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 11 7 5 0 0 77 12 44793
2008 University certificate or diploma below the bachelor’s level 33 42 12 8 5 0 0 75 13 8658
2008 Bachelor’s degree 31 44 12 9 5 0 0 75 14 48523
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 42 9 7 4 0 0 79 12 29332

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 68 26 4 1 1 0 0 94 2 27692
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 27 5 1 1 0 0 93 2 48465
2014 University certificate or diploma below the bachelor’s level 64 28 5 1 1 0 0 92 3 8882
2014 Bachelor’s degree 64 29 4 2 1 0 0 93 3 56073
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 26 3 1 1 0 0 95 2 38178
2011 Secondary or high school graduation certificate or equivalent or less 67 26 4 1 1 0 0 94 2 34236
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 65 28 4 1 1 0 0 93 2 54360
2011 University certificate or diploma below the bachelor’s level 65 28 4 2 1 0 0 93 3 10332
2011 Bachelor’s degree 63 31 4 1 1 0 0 94 2 60230
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 27 3 1 1 0 0 95 2 37206

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 64 26 7 2 1 0 0 90 3 27675
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 27 7 2 1 0 0 89 4 48424
2014 University certificate or diploma below the bachelor’s level 58 29 8 3 2 0 0 87 5 8876
2014 Bachelor’s degree 55 32 9 3 2 0 0 86 5 56045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 58 30 8 3 1 0 0 88 4 38148
2011 Secondary or high school graduation certificate or equivalent or less 64 27 6 2 1 0 0 91 3 34231
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 60 29 7 2 1 0 0 90 3 54381
2011 University certificate or diploma below the bachelor’s level 57 31 8 3 2 0 0 88 4 10323
2011 Bachelor’s degree 53 34 9 3 1 0 0 87 4 60247
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 56 32 7 3 1 0 0 89 4 37190

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 45 37 10 4 3 0 0 83 8 27656
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 40 11 5 3 0 0 80 9 48429
2014 University certificate or diploma below the bachelor’s level 37 41 12 6 4 0 0 78 10 8878
2014 Bachelor’s degree 36 41 12 7 4 0 0 77 11 56045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 40 11 6 4 0 0 79 10 38152
2011 Secondary or high school graduation certificate or equivalent or less 46 39 8 5 2 0 0 85 7 34236
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 40 9 5 3 0 0 83 8 54370
2011 University certificate or diploma below the bachelor’s level 39 41 10 6 3 0 0 81 9 10328
2011 Bachelor’s degree 37 43 10 6 3 0 0 81 10 60248
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 41 9 6 3 0 0 83 9 37208
2008 Secondary or high school graduation certificate or equivalent or less 46 40 8 5 2 0 0 85 7 31301
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 42 8 5 3 0 0 85 8 45113
2008 University certificate or diploma below the bachelor’s level 39 43 9 6 3 0 0 82 9 8703
2008 Bachelor’s degree 37 44 9 7 3 0 0 81 10 48690
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 42 8 6 3 0 0 84 8 29433

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 35 17 9 7 1 0 67 16 27691
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 35 17 11 8 1 0 63 20 48478
2014 University certificate or diploma below the bachelor’s level 25 34 18 11 10 1 0 59 22 8887
2014 Bachelor’s degree 27 36 17 12 8 1 0 63 20 56074
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 35 17 12 8 1 0 63 20 38173
2011 Secondary or high school graduation certificate or equivalent or less 30 36 18 9 6 1 0 67 15 34188
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 35 18 10 8 1 0 64 17 54315
2011 University certificate or diploma below the bachelor’s level 27 33 20 10 9 1 0 61 19 10326
2011 Bachelor’s degree 28 35 19 11 7 1 0 64 18 60189
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 35 18 11 7 1 0 63 18 37176

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 37 16 10 6 0 0 68 16 27686
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 36 17 12 8 0 0 63 20 48454
2014 University certificate or diploma below the bachelor’s level 25 35 18 13 9 0 0 60 22 8884
2014 Bachelor’s degree 26 37 16 13 7 0 0 64 20 56061
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 36 17 13 7 0 0 63 21 38166
2011 Secondary or high school graduation certificate or equivalent or less 29 38 17 9 6 0 0 68 15 34147
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 38 17 11 7 0 0 65 18 54271
2011 University certificate or diploma below the bachelor’s level 25 36 18 12 8 1 0 62 20 10304
2011 Bachelor’s degree 26 39 16 12 7 0 0 66 18 60163
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 37 16 13 7 0 0 64 20 37143
2008 Secondary or high school graduation certificate or equivalent or less 31 40 14 10 6 0 0 71 15 31271
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 40 15 11 6 0 0 68 17 45108
2008 University certificate or diploma below the bachelor’s level 25 39 15 12 8 0 0 65 20 8699
2008 Bachelor’s degree 27 40 15 12 6 0 0 67 18 48660
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 39 14 13 7 0 0 66 20 29416

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 32 26 18 11 8 4 1 61 20 27689
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 26 19 12 10 4 1 57 23 48462
2014 University certificate or diploma below the bachelor’s level 25 25 20 13 12 4 1 53 26 8882
2014 Bachelor’s degree 26 26 19 14 11 4 0 55 26 56071
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 26 18 13 10 4 1 57 24 38170
2011 Secondary or high school graduation certificate or equivalent or less 33 28 17 10 8 4 1 64 19 34176
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 27 17 12 10 5 0 59 23 54281
2011 University certificate or diploma below the bachelor’s level 27 25 17 13 12 5 1 55 26 10318
2011 Bachelor’s degree 27 26 18 13 10 5 1 57 25 60200
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 26 17 13 10 4 1 58 23 37164
2008 Secondary or high school graduation certificate or equivalent or less 32 29 15 11 8 5 1 65 19 31274
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 29 17 12 9 5 0 60 22 45092
2008 University certificate or diploma below the bachelor’s level 25 28 17 13 11 5 1 56 25 8693
2008 Bachelor’s degree 25 29 17 14 9 5 1 57 25 48661
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 28 17 13 9 5 1 59 23 29409
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Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 30 13 7 5 2 1 75 12 27702
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 31 13 7 5 2 1 74 13 48468
2014 University certificate or diploma below the bachelor’s level 37 32 14 7 7 2 1 72 14 8884
2014 Bachelor’s degree 43 32 12 7 4 2 1 77 11 56076
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 30 11 7 5 2 1 77 12 38165
2011 Secondary or high school graduation certificate or equivalent or less 41 31 13 7 5 2 1 74 13 34220
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 32 14 8 6 2 0 72 15 54347
2011 University certificate or diploma below the bachelor’s level 37 32 14 8 7 2 1 70 15 10323
2011 Bachelor’s degree 41 32 12 7 5 2 0 76 13 60196
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 31 11 7 5 2 1 76 12 37183
2008 Secondary or high school graduation certificate or equivalent or less 40 31 13 8 6 2 0 73 14 31291
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 31 13 8 7 2 0 70 16 45125
2008 University certificate or diploma below the bachelor’s level 34 32 13 9 8 3 0 69 18 8706
2008 Bachelor’s degree 39 32 12 8 6 3 1 73 15 48674
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 31 12 8 7 3 1 72 16 29433

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 33 12 8 6 1 0 74 14 27699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 34 12 9 6 1 0 73 15 48456
2014 University certificate or diploma below the bachelor’s level 36 35 12 9 7 1 0 72 16 8889
2014 Bachelor’s degree 40 35 10 9 5 1 0 76 14 56074
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 34 10 9 5 1 0 76 14 38167
2011 Secondary or high school graduation certificate or equivalent or less 39 34 11 9 6 1 0 74 15 34196
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 11 10 7 1 0 71 17 54310
2011 University certificate or diploma below the bachelor’s level 34 34 12 11 8 1 0 69 19 10314
2011 Bachelor’s degree 38 36 10 10 6 1 0 74 15 60159
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 35 10 10 6 1 0 75 15 37160
2008 Secondary or high school graduation certificate or equivalent or less 38 33 10 9 7 1 0 73 17 31269
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 34 11 10 8 1 0 70 19 45101
2008 University certificate or diploma below the bachelor’s level 32 36 12 11 9 1 0 69 20 8701
2008 Bachelor’s degree 36 35 10 11 7 1 0 72 18 48682
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 34 11 11 8 1 1 70 19 29413

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 49 28 11 6 5 0 0 78 11 27682
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 30 11 7 6 0 0 76 13 48416
2014 University certificate or diploma below the bachelor’s level 43 30 12 8 7 1 0 73 15 8880
2014 Bachelor’s degree 46 30 10 7 5 0 0 77 12 56063
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 30 10 7 6 1 0 76 13 38162

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 26 33 17 10 7 6 0 63 18 27664
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 32 18 10 9 7 0 60 21 48435
2014 University certificate or diploma below the bachelor’s level 21 32 17 11 11 7 0 58 24 8885
2014 Bachelor’s degree 24 33 16 10 8 9 0 63 20 56053
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 32 16 10 7 9 0 64 18 38155
2011 Secondary or high school graduation certificate or equivalent or less 23 31 19 10 9 6 1 58 21 34197
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 30 19 12 11 7 1 55 24 54324
2011 University certificate or diploma below the bachelor’s level 21 29 19 12 12 6 1 53 26 10314
2011 Bachelor’s degree 22 32 18 11 9 8 0 59 21 60197
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 31 18 10 8 8 0 61 20 37142

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 23 31 19 13 10 3 0 56 24 27661
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 30 20 15 13 2 0 52 28 48451
2014 University certificate or diploma below the bachelor’s level 19 30 20 15 14 3 0 50 30 8885
2014 Bachelor’s degree 20 32 19 15 11 3 0 54 27 56051
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 32 18 15 11 3 0 54 27 38152
2011 Secondary or high school graduation certificate or equivalent or less 21 31 20 13 12 3 0 54 25 34148
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 30 20 14 15 3 0 50 29 54284
2011 University certificate or diploma below the bachelor’s level 18 29 20 15 15 3 0 49 31 10301
2011 Bachelor’s degree 19 33 19 14 12 2 0 53 27 60154
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 32 18 15 13 3 0 53 28 37144
2008 Secondary or high school graduation certificate or equivalent or less 23 33 18 12 11 3 0 58 24 31260
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 32 18 13 13 3 0 54 27 45104
2008 University certificate or diploma below the bachelor’s level 19 32 18 15 14 2 0 52 29 8701
2008 Bachelor’s degree 20 33 18 14 12 3 0 55 26 48688
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 20 32 17 15 12 3 0 54 28 29419

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 30 21 16 11 5 0 49 28 27657
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 27 21 18 14 5 0 44 34 48431
2014 University certificate or diploma below the bachelor’s level 13 26 21 19 15 5 0 41 36 8882
2014 Bachelor’s degree 13 28 20 19 13 6 0 44 34 56023
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 28 20 19 13 5 0 44 34 38145
2011 Secondary or high school graduation certificate or equivalent or less 13 32 21 16 11 6 0 49 29 34203
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 30 21 18 13 6 0 44 34 54318
2011 University certificate or diploma below the bachelor’s level 11 30 21 19 14 6 0 43 35 10324
2011 Bachelor’s degree 10 31 20 20 12 6 0 44 34 60209
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 31 20 20 12 6 0 44 34 37158
2008 Secondary or high school graduation certificate or equivalent or less 13 32 20 18 11 6 0 48 31 31277
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 30 20 19 14 6 0 44 35 45099
2008 University certificate or diploma below the bachelor’s level 9 30 20 20 14 6 0 42 37 8696
2008 Bachelor’s degree 9 31 19 21 13 6 0 43 36 48652
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 31 19 21 13 6 0 44 36 29411

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 19 27 19 13 15 6 0 49 30 27659
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 25 19 15 18 6 0 44 35 48438
2014 University certificate or diploma below the bachelor’s level 15 24 19 16 19 6 0 42 37 8883
2014 Bachelor’s degree 17 26 18 16 16 6 0 46 35 56039
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 27 18 16 15 7 0 47 34 38151
2011 Secondary or high school graduation certificate or equivalent or less 17 29 19 14 14 7 0 50 29 34204
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 27 19 15 16 7 0 45 34 54319
2011 University certificate or diploma below the bachelor’s level 15 27 18 16 17 8 0 45 36 10316
2011 Bachelor’s degree 15 29 18 16 14 7 0 48 33 60229
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 29 18 16 14 8 0 48 33 37165
2008 Secondary or high school graduation certificate or equivalent or less 16 30 18 14 14 8 0 50 31 31283
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 28 18 15 16 8 0 46 34 45110
2008 University certificate or diploma below the bachelor’s level 13 28 19 16 16 8 0 45 35 8703
2008 Bachelor’s degree 14 29 18 16 14 8 0 47 33 48679
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 29 17 16 14 9 0 48 33 29413

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 31 19 17 13 3 0 50 31 27646
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 30 18 18 16 3 0 46 35 48416
2014 University certificate or diploma below the bachelor’s level 13 31 19 18 17 3 0 45 35 8885
2014 Bachelor’s degree 14 31 18 20 14 3 0 46 35 56025
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 32 18 20 13 3 0 47 34 38138
2011 Secondary or high school graduation certificate or equivalent or less 15 35 18 17 12 3 0 51 31 34195
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 32 18 19 15 3 0 46 35 54261
2011 University certificate or diploma below the bachelor’s level 13 32 18 19 15 3 0 46 35 10307
2011 Bachelor’s degree 12 34 17 21 13 3 0 48 35 60174
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 33 17 21 13 3 0 47 35 37134
2008 Secondary or high school graduation certificate or equivalent or less 16 37 16 18 11 2 0 54 30 31266
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 35 16 20 13 3 0 50 33 45100
2008 University certificate or diploma below the bachelor’s level 13 35 16 21 12 2 0 49 34 8699
2008 Bachelor’s degree 13 36 16 21 11 2 0 51 33 48665
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 35 16 21 12 3 0 50 34 29423

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 33 18 10 7 4 2 63 18 27616
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 33 18 11 9 4 1 59 22 48382
2014 University certificate or diploma below the bachelor’s level 21 31 17 13 12 3 2 55 26 8873
2014 Bachelor’s degree 23 32 17 13 11 4 1 57 25 56000
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 30 16 15 12 3 1 55 28 38139
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 35 17 13 10 0 0 59 24 27686
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 34 18 15 12 0 0 55 27 48439
2014 University certificate or diploma below the bachelor’s level 18 33 18 16 13 0 0 52 30 8879
2014 Bachelor’s degree 21 36 17 16 11 0 0 57 26 56061
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 36 16 15 10 0 0 58 25 38166
2011 Secondary or high school graduation certificate or equivalent or less 24 37 16 13 10 0 0 61 23 34253
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 36 17 15 12 0 0 57 26 54394
2011 University certificate or diploma below the bachelor’s level 19 35 17 16 13 0 0 54 29 10324
2011 Bachelor’s degree 21 38 16 15 10 0 0 59 25 60237
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 39 15 14 9 0 0 61 24 37208

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 12 22 19 18 16 11 2 39 39 27690
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 21 20 19 17 11 2 36 42 48447
2014 University certificate or diploma below the bachelor’s level 10 21 19 19 19 11 2 35 43 8879
2014 Bachelor’s degree 11 21 18 19 15 14 3 38 40 56065
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 23 18 17 12 15 3 42 36 38167

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 38 34 13 8 6 1 0 73 14 27698
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 35 13 9 6 1 0 72 15 48470
2014 University certificate or diploma below the bachelor’s level 33 36 13 10 8 1 0 70 17 8889
2014 Bachelor’s degree 36 37 12 9 6 1 0 73 15 56083
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 37 11 9 6 1 0 73 16 38171
2011 Secondary or high school graduation certificate or equivalent or less 36 35 13 9 6 1 0 72 15 34226
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 36 14 10 7 0 0 69 17 54363
2011 University certificate or diploma below the bachelor’s level 31 36 13 11 8 0 0 68 19 10330
2011 Bachelor’s degree 32 38 12 10 6 0 0 71 17 60218
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 33 37 12 11 6 1 0 71 17 37184
2008 Secondary or high school graduation certificate or equivalent or less 36 34 12 10 8 1 1 70 17 31293
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 35 13 11 9 1 0 67 20 45117
2008 University certificate or diploma below the bachelor’s level 28 36 13 11 10 1 0 65 22 8703
2008 Bachelor’s degree 29 37 13 12 8 1 1 67 21 48684
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 37 13 12 9 1 1 66 21 29434

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 33 13 4 3 5 1 78 8 27690
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 34 13 5 4 4 1 77 9 48449
2014 University certificate or diploma below the bachelor’s level 38 35 13 5 4 4 1 76 10 8885
2014 Bachelor’s degree 42 34 11 5 3 4 1 80 9 56058
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 34 10 5 4 4 1 80 9 38165
2011 Secondary or high school graduation certificate or equivalent or less 41 31 13 5 4 4 1 76 10 34155
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 31 14 6 5 4 1 73 12 54243
2011 University certificate or diploma below the bachelor’s level 37 32 14 6 6 4 1 73 13 10315
2011 Bachelor’s degree 40 32 12 6 5 4 1 76 11 60135
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 32 12 6 4 4 1 76 11 37134
2008 Secondary or high school graduation certificate or equivalent or less 39 30 13 6 5 6 1 74 11 31244
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 31 14 6 6 6 1 72 13 45075
2008 University certificate or diploma below the bachelor’s level 34 31 14 7 7 5 1 71 15 8694
2008 Bachelor’s degree 36 32 13 7 6 6 1 73 13 48635
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 32 12 8 6 5 2 72 14 29407

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 30 36 14 9 6 2 3 70 16 4122
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 37 15 11 7 2 3 65 19 7689
2014 University certificate or diploma below the bachelor’s level 25 36 15 12 7 2 3 64 20 1884
2014 Bachelor’s degree 26 36 14 10 5 3 6 67 17 13277
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 35 15 10 6 4 7 66 18 13030

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 22 37 15 15 8 2 1 61 24 27705
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 38 14 15 8 2 1 61 24 48456
2014 University certificate or diploma below the bachelor’s level 21 38 14 15 9 2 1 61 24 8882
2014 Bachelor’s degree 27 40 12 14 6 1 1 68 20 56080
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 40 11 11 5 2 1 74 16 38172
2011 Secondary or high school graduation certificate or equivalent or less 23 35 14 16 9 2 1 60 25 34250
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 36 14 16 9 2 1 60 26 54394
2011 University certificate or diploma below the bachelor’s level 23 37 14 15 9 2 1 61 24 10335
2011 Bachelor’s degree 27 38 12 13 7 2 1 67 20 60251
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 38 10 10 5 2 1 74 16 37198
2008 Secondary or high school graduation certificate or equivalent or less 23 36 14 15 9 2 1 61 25 31293
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 37 13 15 9 2 1 61 25 45137
2008 University certificate or diploma below the bachelor’s level 22 39 14 14 9 2 1 63 23 8711
2008 Bachelor’s degree 28 39 11 13 6 2 1 68 20 48672
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 38 10 10 5 2 1 74 16 29425

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 21 28 17 14 11 7 1 54 27 27700
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 28 17 15 12 7 1 52 29 48444
2014 University certificate or diploma below the bachelor’s level 20 27 17 15 13 6 1 51 30 8887
2014 Bachelor’s degree 26 29 14 13 10 7 1 60 25 56071
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 28 13 11 8 8 1 64 21 38170
2011 Secondary or high school graduation certificate or equivalent or less 23 26 17 14 13 6 1 54 29 34213
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 27 16 15 14 6 1 52 30 54317
2011 University certificate or diploma below the bachelor’s level 23 26 16 14 14 5 1 53 30 10322
2011 Bachelor’s degree 28 28 14 13 10 7 1 60 25 60211
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 28 12 10 8 8 1 67 20 37180
2008 Secondary or high school graduation certificate or equivalent or less 24 28 15 14 12 6 1 56 28 31274
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 28 15 14 13 6 1 55 29 45117
2008 University certificate or diploma below the bachelor’s level 23 28 16 13 13 6 1 55 28 8707
2008 Bachelor’s degree 28 29 13 12 9 7 1 63 23 48665
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 35 28 12 10 7 8 1 69 19 29415

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 28 39 11 14 8 0 0 67 21 27675
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 38 12 16 10 0 0 61 26 48445
2014 University certificate or diploma below the bachelor’s level 22 37 13 17 11 0 0 59 28 8879
2014 Bachelor’s degree 23 40 12 16 8 0 0 63 25 56043
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 40 12 15 8 0 1 65 23 38160
2011 Secondary or high school graduation certificate or equivalent or less 31 40 12 10 6 0 1 72 16 34187
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 40 12 13 7 0 1 67 20 54334
2011 University certificate or diploma below the bachelor’s level 26 40 12 13 8 0 1 66 21 10324
2011 Bachelor’s degree 25 42 12 13 6 0 1 68 20 60223
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 41 13 12 5 0 1 70 17 37183
2008 Secondary or high school graduation certificate or equivalent or less 28 42 12 11 6 0 1 71 17 31298
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 42 12 13 7 0 1 67 21 45119
2008 University certificate or diploma below the bachelor’s level 24 41 13 13 8 0 1 65 22 8710
2008 Bachelor’s degree 23 43 13 14 7 0 1 67 21 48677
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 42 14 12 5 0 1 68 18 29443

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 38 13 6 4 0 0 77 9 27696
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 39 12 6 4 0 0 78 10 48456
2014 University certificate or diploma below the bachelor’s level 36 39 12 7 5 0 0 76 12 8885
2014 Bachelor’s degree 37 40 11 8 4 0 0 77 12 56068
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 38 8 7 4 0 0 81 10 38174
2011 Secondary or high school graduation certificate or equivalent or less 44 35 12 5 3 0 0 80 9 34183
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 36 11 6 4 0 0 79 9 54335
2011 University certificate or diploma below the bachelor’s level 40 37 11 7 4 0 0 77 12 10317
2011 Bachelor’s degree 39 38 11 7 4 0 0 78 12 60212
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 47 36 8 6 3 0 0 83 10 37149
2008 Secondary or high school graduation certificate or equivalent or less 38 40 12 6 3 0 0 79 9 31293
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 41 12 6 3 0 0 79 10 45123
2008 University certificate or diploma below the bachelor’s level 35 42 12 7 5 0 0 76 12 8708
2008 Bachelor’s degree 35 42 10 8 4 0 0 77 12 48693
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 38 7 6 3 0 0 83 10 29451

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 45 38 9 5 3 0 0 84 8 27678
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 45 38 8 5 3 0 0 83 8 48431
2014 University certificate or diploma below the bachelor’s level 42 38 9 7 4 0 0 79 11 8879
2014 Bachelor’s degree 42 39 8 7 4 0 0 81 11 56040
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 35 7 6 4 0 0 83 10 38159
2011 Secondary or high school graduation certificate or equivalent or less 47 38 8 4 2 0 0 85 6 34207
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 39 7 5 3 0 0 85 7 54350
2011 University certificate or diploma below the bachelor’s level 43 39 8 6 4 0 0 81 10 10321
2011 Bachelor’s degree 42 41 7 6 4 0 0 83 10 60241
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 50 36 5 5 3 0 0 86 9 37183
2008 Secondary or high school graduation certificate or equivalent or less 44 41 8 4 2 0 0 86 6 31304
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 42 7 4 3 0 0 85 7 45143
2008 University certificate or diploma below the bachelor’s level 40 42 8 6 4 0 0 82 10 8710
2008 Bachelor’s degree 39 44 7 6 3 0 0 83 9 48705
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 48 38 5 5 3 0 0 87 8 29448

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 32 18 12 10 3 1 58 23 27679
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 31 18 15 13 3 0 52 30 48441
2014 University certificate or diploma below the bachelor’s level 17 30 18 16 15 2 1 49 33 8879
2014 Bachelor’s degree 19 31 16 17 14 2 0 51 32 56059
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 31 16 18 14 2 0 50 33 38166
2011 Secondary or high school graduation certificate or equivalent or less 25 34 17 12 9 2 1 61 22 34193
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 33 18 14 12 2 0 55 27 54359
2011 University certificate or diploma below the bachelor’s level 20 31 17 16 14 2 1 52 30 10319
2011 Bachelor’s degree 20 34 16 16 12 2 0 55 29 60223
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 34 16 16 12 2 0 55 29 37186
2008 Secondary or high school graduation certificate or equivalent or less 22 36 17 13 9 2 0 59 23 31289
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 35 18 15 12 1 0 55 27 45096
2008 University certificate or diploma below the bachelor’s level 17 35 17 16 14 1 0 53 30 8706
2008 Bachelor’s degree 18 36 17 16 11 2 0 55 28 48677
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 35 17 16 11 2 0 55 28 29412

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 25 17 15 19 3 4 45 37 27686
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 24 17 17 22 2 3 41 41 48456
2014 University certificate or diploma below the bachelor’s level 14 24 16 18 24 3 2 40 44 8885
2014 Bachelor’s degree 17 26 14 19 21 2 2 44 42 56072
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 24 13 19 24 2 2 42 45 38173
2011 Secondary or high school graduation certificate or equivalent or less 15 27 17 16 19 2 4 45 37 34175
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 26 17 17 22 2 2 42 41 54323
2011 University certificate or diploma below the bachelor’s level 14 25 16 19 22 2 2 40 43 10321
2011 Bachelor’s degree 16 28 14 18 20 2 2 46 40 60239
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 16 26 14 18 22 2 2 44 42 37187
2008 Secondary or high school graduation certificate or equivalent or less 14 31 17 16 16 2 3 48 35 31262
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 32 15 17 19 2 2 47 37 45089
2008 University certificate or diploma below the bachelor’s level 14 32 14 17 19 2 2 47 38 8697
2008 Bachelor’s degree 20 34 12 16 15 1 1 55 32 48642
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 20 31 12 16 18 2 2 53 35 29387

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 23 40 14 13 9 0 0 63 22 27687
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 40 14 14 11 0 0 60 25 48450
2014 University certificate or diploma below the bachelor’s level 19 37 15 16 13 0 0 56 29 8887
2014 Bachelor’s degree 21 40 13 15 10 0 0 61 25 56073
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 41 12 14 9 0 0 64 24 38167
2011 Secondary or high school graduation certificate or equivalent or less 30 38 13 10 8 0 1 69 18 34198
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 39 13 12 9 0 0 66 21 54329
2011 University certificate or diploma below the bachelor’s level 26 37 14 13 10 0 0 63 23 10308
2011 Bachelor’s degree 27 40 13 12 8 0 0 68 20 60205
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 41 11 11 7 0 0 70 18 37186

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 30 36 16 10 7 0 0 67 17 27687
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 36 16 12 9 0 0 63 20 48456
2014 University certificate or diploma below the bachelor’s level 24 34 17 14 11 0 0 58 25 8880
2014 Bachelor’s degree 26 36 16 13 9 0 0 62 22 56062
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 28 36 15 12 9 0 0 64 21 38166

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 38 15 9 6 0 0 69 16 27684
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 37 16 11 8 0 0 65 19 48437
2014 University certificate or diploma below the bachelor’s level 25 36 17 13 9 0 0 61 22 8882
2014 Bachelor’s degree 27 39 16 11 7 0 0 66 18 56051
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 38 15 12 7 0 1 65 19 38156
2011 Secondary or high school graduation certificate or equivalent or less 37 39 12 7 4 1 1 77 10 34194
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 40 13 8 4 1 0 74 13 54287
2011 University certificate or diploma below the bachelor’s level 31 39 14 9 5 1 0 71 14 10305
2011 Bachelor’s degree 33 41 12 8 4 1 0 75 12 60165
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 41 13 9 4 1 1 74 13 37162

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 33 13 8 6 1 1 73 14 27672
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 13 9 7 0 1 70 17 48440
2014 University certificate or diploma below the bachelor’s level 32 33 14 11 9 0 1 66 20 8878
2014 Bachelor’s degree 37 34 12 10 7 0 1 72 17 56040
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 34 12 10 6 0 1 71 17 38150
2011 Secondary or high school graduation certificate or equivalent or less 40 35 11 7 5 0 1 76 13 34223
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 36 12 9 6 0 1 73 15 54324
2011 University certificate or diploma below the bachelor’s level 34 35 12 10 7 0 1 70 17 10320
2011 Bachelor’s degree 38 37 10 9 5 0 1 76 14 60236
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 37 10 9 5 0 1 75 14 37198

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 33 24 12 9 11 2 10 65 22 27676
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 25 11 10 11 2 8 65 23 48447
2014 University certificate or diploma below the bachelor’s level 30 25 11 11 14 2 8 61 27 8884
2014 Bachelor’s degree 30 24 11 12 12 2 10 61 27 56050
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 21 10 13 17 2 14 52 36 38167
2011 Secondary or high school graduation certificate or equivalent or less 35 23 10 9 11 2 10 66 23 34217
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 24 10 10 12 2 8 65 24 54327
2011 University certificate or diploma below the bachelor’s level 31 24 10 12 13 1 8 61 28 10322
2011 Bachelor’s degree 30 24 10 12 12 2 10 61 28 60232
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 22 10 14 17 2 13 52 36 37179
2008 Secondary or high school graduation certificate or equivalent or less 40 24 9 9 9 2 8 71 20 31269
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 25 9 9 10 2 7 70 21 45091
2008 University certificate or diploma below the bachelor’s level 34 26 9 11 12 1 7 66 25 8698
2008 Bachelor’s degree 31 25 9 12 12 2 9 63 27 48672
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 21 9 15 19 2 12 50 39 29427

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 32 16 6 3 0 1 74 9 27695
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 37 34 17 6 4 0 1 72 10 48463
2014 University certificate or diploma below the bachelor’s level 33 34 18 8 5 0 1 68 13 8882
2014 Bachelor’s degree 34 35 18 7 5 0 1 70 12 56063
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 35 19 10 7 0 1 64 17 38180
2011 Secondary or high school graduation certificate or equivalent or less 39 32 17 6 4 0 1 73 10 34229
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 34 18 7 4 0 1 71 11 54361
2011 University certificate or diploma below the bachelor’s level 32 33 19 9 5 0 1 66 14 10315
2011 Bachelor’s degree 33 35 18 8 5 0 1 69 13 60229
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 35 19 11 7 0 1 62 19 37203
2008 Secondary or high school graduation certificate or equivalent or less 33 34 20 8 5 0 1 67 13 31291
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 36 20 9 5 0 1 66 13 45105
2008 University certificate or diploma below the bachelor’s level 25 35 22 11 6 0 1 61 17 8706
2008 Bachelor’s degree 27 36 20 10 6 0 1 64 16 48689
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 33 22 14 9 0 1 55 23 29427

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 48 23 9 4 6 3 7 78 11 27698
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 23 9 5 7 3 7 76 13 48461
2014 University certificate or diploma below the bachelor’s level 44 24 9 6 9 2 6 75 16 8886
2014 Bachelor’s degree 49 23 8 5 6 3 6 79 12 56074
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 47 24 8 5 5 4 6 79 12 38178
2011 Secondary or high school graduation certificate or equivalent or less 45 25 10 6 7 2 5 75 14 34232
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 26 10 7 9 2 4 72 17 54363
2011 University certificate or diploma below the bachelor’s level 41 27 10 7 10 2 4 72 18 10326
2011 Bachelor’s degree 45 27 8 7 7 2 4 77 15 60246
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 28 9 7 6 3 5 77 14 37186

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 44 32 27685
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 45 34 48468
2014 University certificate or diploma below the bachelor’s level 27 39 34 8883
2014 Bachelor’s degree 28 37 35 56076
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 37 33 38170
2011 Secondary or high school graduation certificate or equivalent or less 24 47 29 34248
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 46 32 54392
2011 University certificate or diploma below the bachelor’s level 29 39 32 10335
2011 Bachelor’s degree 30 38 32 60277
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 39 31 37209

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 24 19 7 16 6746
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 25 31 25 9 11 10398
2014 University certificate or diploma below the bachelor’s level 22 29 29 10 11 2455
2014 Bachelor’s degree 11 36 33 10 10 15973
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 32 36 12 8 11666
2011 Secondary or high school graduation certificate or equivalent or less 37 25 21 5 12 8388
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 33 28 6 10 12340
2011 University certificate or diploma below the bachelor’s level 20 32 30 9 9 3062
2011 Bachelor’s degree 12 36 35 8 9 18117
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 31 37 12 8 11302
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 40 12 5 3 1 0 80 8 27684
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 41 13 6 4 1 0 77 10 48435
2014 University certificate or diploma below the bachelor’s level 35 39 13 7 5 1 0 75 12 8883
2014 Bachelor’s degree 37 41 11 6 4 1 0 78 10 56049
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 39 9 6 3 0 0 81 9 38163
2011 Secondary or high school graduation certificate or equivalent or less 39 41 11 5 3 1 0 81 8 34230
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 42 12 6 4 1 0 78 10 54384
2011 University certificate or diploma below the bachelor’s level 35 41 12 7 4 1 0 77 11 10326
2011 Bachelor’s degree 36 43 11 7 3 1 0 79 10 60225
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 41 9 6 3 0 0 81 9 37212
2008 Secondary or high school graduation certificate or equivalent or less 45 38 9 4 3 1 0 84 6 31265
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 39 10 5 3 1 0 81 8 45081
2008 University certificate or diploma below the bachelor’s level 39 39 11 6 4 1 0 79 9 8699
2008 Bachelor’s degree 39 41 10 6 3 0 0 81 9 48672
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 38 8 6 3 1 0 83 9 29434

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 40 18 8 5 2 0 68 14 27696
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 39 19 10 6 2 0 64 16 48460
2014 University certificate or diploma below the bachelor’s level 23 40 18 10 7 1 0 64 18 8891
2014 Bachelor’s degree 24 41 17 10 5 1 0 67 16 56082
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 23 41 17 12 6 1 0 65 18 38166
2011 Secondary or high school graduation certificate or equivalent or less 27 41 17 8 5 2 0 70 13 34201
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 40 18 10 6 2 0 65 16 54320
2011 University certificate or diploma below the bachelor’s level 25 40 17 10 6 2 0 66 17 10306
2011 Bachelor’s degree 24 43 15 11 5 1 0 68 16 60175
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 22 42 15 13 7 1 0 65 19 37169

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 36 21 7 4 8 0 65 12 27669
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 34 22 8 6 9 0 60 15 48421
2014 University certificate or diploma below the bachelor’s level 19 35 22 9 6 8 0 60 16 8882
2014 Bachelor’s degree 21 37 20 8 5 9 0 63 15 56046
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 20 37 20 9 5 9 0 62 16 38139
2011 Secondary or high school graduation certificate or equivalent or less 24 39 20 7 4 7 1 67 11 34189
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 38 21 8 5 8 0 63 14 54288
2011 University certificate or diploma below the bachelor’s level 21 38 20 9 5 7 0 63 15 10305
2011 Bachelor’s degree 21 39 18 9 4 8 0 65 14 60146
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 39 18 10 5 8 0 63 16 37134

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 11 28 34 17 8 1 2 25 40 27619
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 29 34 15 7 1 2 23 42 48350
2014 University certificate or diploma below the bachelor’s level 15 29 34 14 6 1 2 20 45 8869
2014 Bachelor’s degree 11 27 37 16 6 1 2 23 40 55987
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 26 37 17 6 1 2 24 38 38100
2011 Secondary or high school graduation certificate or equivalent or less 12 27 33 16 8 1 3 25 41 34088
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 28 34 16 7 1 3 24 42 54201
2011 University certificate or diploma below the bachelor’s level 14 30 32 15 6 1 2 22 45 10297
2011 Bachelor’s degree 11 27 36 16 7 1 2 24 39 60158
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 26 37 17 6 1 2 24 38 37125
2008 Secondary or high school graduation certificate or equivalent or less 12 29 33 16 7 1 2 23 43 31182
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 30 33 16 6 1 2 22 43 45023
2008 University certificate or diploma below the bachelor’s level 14 31 35 14 5 1 1 19 46 8683
2008 Bachelor’s degree 11 28 37 16 6 1 2 23 40 48649
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 27 37 17 6 1 2 24 38 29400

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 12 21 30 19 12 3 3 33 35 27598
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 23 29 18 11 2 3 30 39 48301
2014 University certificate or diploma below the bachelor’s level 17 24 29 17 9 2 3 27 42 8859
2014 Bachelor’s degree 13 22 30 20 11 2 2 32 37 55954
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 21 30 22 10 2 3 34 36 38071
2011 Secondary or high school graduation certificate or equivalent or less 11 20 29 20 13 3 4 36 34 34018
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 21 28 20 12 2 3 34 36 54166
2011 University certificate or diploma below the bachelor’s level 15 23 27 19 11 2 3 32 39 10294
2011 Bachelor’s degree 12 20 29 22 12 2 3 36 34 60110
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 20 29 23 11 2 3 36 33 37090
2008 Secondary or high school graduation certificate or equivalent or less 11 21 29 20 12 2 3 34 35 31104
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 22 29 20 12 2 3 34 36 44937
2008 University certificate or diploma below the bachelor’s level 15 23 29 20 10 2 2 31 39 8673
2008 Bachelor’s degree 12 21 29 22 11 2 2 35 35 48578
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 21 28 23 11 2 2 35 35 29380

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 24 28 16 9 2 4 26 44 27580
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 20 26 27 14 8 2 3 23 48 48339
2014 University certificate or diploma below the bachelor’s level 22 26 27 13 7 2 3 21 51 8864
2014 Bachelor’s degree 20 26 28 14 7 2 3 23 48 55947
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 26 27 13 6 1 3 20 52 38074
2011 Secondary or high school graduation certificate or equivalent or less 16 23 28 16 10 2 5 27 42 33997
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 25 28 15 8 2 4 25 45 54130
2011 University certificate or diploma below the bachelor’s level 20 25 28 14 7 2 4 22 48 10293
2011 Bachelor’s degree 18 24 29 16 8 2 3 25 44 60110
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 25 28 15 7 1 3 22 48 37105
2008 Secondary or high school graduation certificate or equivalent or less 15 24 30 17 9 2 4 27 42 31112
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 29 16 8 2 3 26 43 44934
2008 University certificate or diploma below the bachelor’s level 19 26 29 15 6 2 2 22 47 8677
2008 Bachelor’s degree 17 24 30 17 7 2 3 26 43 48577
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 25 29 16 7 1 2 24 46 29367

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 15 30 26 14 1 4 43 25 27493
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 16 32 27 12 1 4 41 25 48180
2014 University certificate or diploma below the bachelor’s level 11 18 32 24 10 1 3 36 31 8839
2014 Bachelor’s degree 9 17 33 25 12 1 3 38 27 55852
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 20 35 23 9 1 2 33 31 38000
2011 Secondary or high school graduation certificate or equivalent or less 8 16 30 25 14 1 5 42 26 33950
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 16 31 25 13 1 4 41 26 54062
2011 University certificate or diploma below the bachelor’s level 11 19 32 22 11 1 4 35 32 10272
2011 Bachelor’s degree 9 17 33 25 12 1 3 39 27 60047
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 20 35 23 9 1 2 33 31 37067
2008 Secondary or high school graduation certificate or equivalent or less 8 17 32 25 13 1 4 40 27 31098
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 17 33 26 12 1 3 40 26 44909
2008 University certificate or diploma below the bachelor’s level 10 20 34 23 10 1 2 33 31 8657
2008 Bachelor’s degree 9 18 34 25 11 1 2 38 27 48586
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 21 35 23 8 1 2 32 32 29352

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 18 23 26 16 11 1 4 29 43 27597
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 25 27 15 9 1 3 25 47 48314
2014 University certificate or diploma below the bachelor’s level 24 26 25 13 8 1 3 22 52 8861
2014 Bachelor’s degree 21 25 27 15 9 1 3 24 48 55955
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 27 27 14 7 1 3 21 50 38086
2011 Secondary or high school graduation certificate or equivalent or less 17 23 27 17 12 1 4 30 42 34056
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 18 23 27 16 10 1 4 27 44 54202
2011 University certificate or diploma below the bachelor’s level 21 25 27 15 8 1 3 24 48 10301
2011 Bachelor’s degree 18 24 28 16 9 1 3 26 44 60127
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 19 25 29 16 7 1 3 24 46 37129
2008 Secondary or high school graduation certificate or equivalent or less 16 23 28 18 11 1 3 30 41 31098
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 24 28 18 10 1 3 29 42 44911
2008 University certificate or diploma below the bachelor’s level 18 26 29 16 8 1 2 25 46 8663
2008 Bachelor’s degree 16 24 28 18 10 1 3 28 42 48603
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 25 28 17 8 1 3 27 44 29363

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 11 18 25 22 15 3 6 40 33 27583
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 17 25 24 14 3 5 41 31 48301
2014 University certificate or diploma below the bachelor’s level 14 20 27 21 11 3 4 35 36 8860
2014 Bachelor’s degree 11 17 28 24 14 3 4 40 30 55917
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 17 29 25 12 2 4 40 29 38055
2011 Secondary or high school graduation certificate or equivalent or less 12 19 25 21 14 3 6 39 34 33998
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 18 25 23 15 3 6 41 31 54115
2011 University certificate or diploma below the bachelor’s level 13 19 27 21 13 3 5 36 35 10288
2011 Bachelor’s degree 10 18 28 23 14 2 5 40 30 60046
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 18 29 24 13 2 5 40 29 37077
2008 Secondary or high school graduation certificate or equivalent or less 15 22 25 19 12 2 5 34 39 31124
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 21 25 21 13 2 4 36 37 44990
2008 University certificate or diploma below the bachelor’s level 17 23 26 19 9 2 4 29 43 8682
2008 Bachelor’s degree 14 22 27 20 11 2 4 32 38 48614
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 22 29 20 10 2 4 32 37 29389

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 22 30 15 10 3 4 28 40 27574
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 24 31 14 8 3 3 24 43 48312
2014 University certificate or diploma below the bachelor’s level 20 25 31 13 7 2 3 20 47 8861
2014 Bachelor’s degree 18 25 32 14 7 2 3 22 44 55986
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 25 30 13 6 2 3 20 48 38087

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 59 33 5 2 1 0 0 92 3 27696
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 35 4 2 1 0 0 92 3 48460
2014 University certificate or diploma below the bachelor’s level 57 36 4 2 1 0 0 93 3 8886
2014 Bachelor’s degree 62 33 3 2 1 0 0 94 2 56085
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 31 3 1 0 0 0 95 2 38178
2011 Secondary or high school graduation certificate or equivalent or less 60 32 4 2 1 0 0 93 3 34208
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 34 4 2 1 0 0 93 3 54343
2011 University certificate or diploma below the bachelor’s level 58 34 4 2 1 0 0 93 3 10321
2011 Bachelor’s degree 62 33 3 2 1 0 0 95 2 60197
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 65 31 3 1 0 0 0 96 2 37178

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 30 10 10 8 1 0 72 18 27687
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 31 10 11 9 1 0 70 20 48445
2014 University certificate or diploma below the bachelor’s level 38 30 11 11 9 1 0 69 20 8885
2014 Bachelor’s degree 43 30 9 10 7 1 0 74 17 56073
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 30 8 9 6 1 0 76 15 38168

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 37 40 11 8 4 0 0 77 12 27671
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 11 8 4 0 0 77 13 48428
2014 University certificate or diploma below the bachelor’s level 34 42 11 8 4 0 0 76 13 8877
2014 Bachelor’s degree 41 40 8 7 3 0 0 82 10 56056
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 38 7 6 3 0 0 84 9 38172

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 33 14 3 2 4 1 79 6 27679
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 34 15 4 3 4 1 78 7 48436
2014 University certificate or diploma below the bachelor’s level 38 35 14 5 4 4 1 76 9 8883
2014 Bachelor’s degree 41 35 13 4 2 5 0 80 6 56049
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 36 13 4 3 5 0 79 7 38152

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 41 36 13 5 3 3 0 79 8 27689
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 37 14 5 3 2 0 77 9 48460
2014 University certificate or diploma below the bachelor’s level 34 38 14 7 4 3 0 75 11 8889
2014 Bachelor’s degree 39 38 12 6 3 2 0 78 9 56069
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 38 12 6 3 3 0 77 10 38169
2011 Secondary or high school graduation certificate or equivalent or less 31 38 17 6 5 3 0 71 12 34197
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 38 17 7 6 3 0 70 13 54292
2011 University certificate or diploma below the bachelor’s level 29 38 16 8 6 3 0 69 15 10319
2011 Bachelor’s degree 32 40 14 7 4 3 0 74 12 60192
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 40 14 7 5 3 0 73 13 37152

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 45 36 11 5 3 0 0 81 9 27660
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 42 37 11 6 4 0 0 79 10 48430
2014 University certificate or diploma below the bachelor’s level 38 38 12 7 5 0 0 76 12 8883
2014 Bachelor’s degree 43 37 10 6 4 0 0 80 10 56042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 37 10 6 4 0 0 80 10 38147
2011 Secondary or high school graduation certificate or equivalent or less 39 38 12 6 5 0 0 77 11 34127
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 38 13 7 5 1 0 75 12 54216
2011 University certificate or diploma below the bachelor’s level 34 38 13 7 6 1 0 73 14 10300
2011 Bachelor’s degree 38 40 11 6 4 0 0 78 11 60132
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 37 39 12 7 5 1 0 76 12 37116
2008 Secondary or high school graduation certificate or equivalent or less 35 40 12 7 5 0 0 75 12 31255
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 41 13 8 6 0 0 74 14 45092
2008 University certificate or diploma below the bachelor’s level 30 41 13 9 7 0 0 71 15 8701
2008 Bachelor’s degree 33 41 12 8 5 0 0 75 13 48658
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 39 12 9 6 1 0 74 14 29417

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 28 32 16 10 8 3 2 64 19 27692
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 26 32 16 11 9 3 2 62 21 48463
2014 University certificate or diploma below the bachelor’s level 25 31 16 11 10 3 3 60 23 8882
2014 Bachelor’s degree 29 31 15 10 7 4 3 65 19 56076
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 32 13 9 7 4 4 68 17 38171

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 41 13 5 2 4 1 79 7 27676
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 41 13 5 2 4 1 79 7 48449
2014 University certificate or diploma below the bachelor’s level 34 43 12 5 2 3 1 79 8 8887
2014 Bachelor’s degree 38 42 10 4 2 3 0 83 6 56050
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 44 40 8 4 2 3 0 86 6 38159
2011 Secondary or high school graduation certificate or equivalent or less 33 40 15 5 2 4 1 76 8 34179
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 32 40 15 6 3 4 1 76 9 54275
2011 University certificate or diploma below the bachelor’s level 33 41 14 6 3 3 1 77 9 10311
2011 Bachelor’s degree 35 41 12 5 2 3 0 79 8 60165
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 39 10 5 2 3 0 82 7 37154

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 37 37 12 7 4 3 1 77 11 27683
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 34 38 12 8 5 3 1 75 13 48447
2014 University certificate or diploma below the bachelor’s level 34 38 12 8 5 2 1 74 14 8887
2014 Bachelor’s degree 37 38 10 8 4 3 1 77 12 56063
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 39 37 10 7 4 3 1 79 11 38168
2011 Secondary or high school graduation certificate or equivalent or less 37 36 12 7 5 4 1 76 12 34159
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 33 36 13 8 6 4 1 72 14 54268
2011 University certificate or diploma below the bachelor’s level 34 35 12 9 6 3 1 72 16 10314
2011 Bachelor’s degree 34 36 11 9 5 4 1 74 14 60139
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 35 11 9 5 4 1 74 15 37120
2008 Secondary or high school graduation certificate or equivalent or less 33 36 12 8 6 4 1 73 14 31262
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 30 36 13 9 7 4 1 69 17 45096
2008 University certificate or diploma below the bachelor’s level 30 35 13 10 8 4 1 69 18 8699
2008 Bachelor’s degree 29 36 12 11 6 4 1 69 18 48667
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 31 34 11 11 7 4 1 69 19 29431

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 24 34 21 9 6 5 2 62 16 27685
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 33 21 10 7 5 1 59 18 48451
2014 University certificate or diploma below the bachelor’s level 22 34 20 11 7 4 1 60 19 8886
2014 Bachelor’s degree 25 34 19 11 6 5 1 62 18 56049
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 35 17 10 5 4 1 65 17 38161
2011 Secondary or high school graduation certificate or equivalent or less 19 35 22 10 6 6 2 58 17 34193
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 34 23 11 8 6 1 55 20 54308
2011 University certificate or diploma below the bachelor’s level 19 33 21 12 8 5 2 56 21 10313
2011 Bachelor’s degree 19 36 20 13 7 5 1 58 21 60181
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 21 36 18 13 7 4 1 60 21 37150

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 19 27 18 14 13 7 2 50 30 27681
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 26 18 15 15 7 1 46 34 48435
2014 University certificate or diploma below the bachelor’s level 15 24 18 16 18 7 2 43 38 8886
2014 Bachelor’s degree 15 24 17 17 15 9 2 44 36 56070
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 21 17 16 16 11 3 42 37 38169
2011 Secondary or high school graduation certificate or equivalent or less 18 26 19 14 13 8 2 49 31 34210
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 24 19 16 16 9 2 44 35 54353
2011 University certificate or diploma below the bachelor’s level 15 22 19 16 18 9 3 41 38 10323
2011 Bachelor’s degree 13 23 18 17 15 12 3 43 37 60203
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 20 18 16 15 14 4 40 38 37163

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 36 45 5 10 4 0 0 81 13 27695
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 46 6 12 5 0 0 78 17 48456
2014 University certificate or diploma below the bachelor’s level 29 47 6 12 6 0 0 76 18 8882
2014 Bachelor’s degree 31 48 5 11 4 0 0 79 16 56059
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 47 5 13 5 0 0 77 18 38176
2011 Secondary or high school graduation certificate or equivalent or less 40 44 4 9 3 0 0 84 12 34245
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 46 5 10 4 0 0 81 14 54393
2011 University certificate or diploma below the bachelor’s level 34 45 5 11 4 0 0 79 15 10329
2011 Bachelor’s degree 35 47 4 10 3 0 0 82 13 60240
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 47 4 11 4 0 0 82 14 37184
2008 Secondary or high school graduation certificate or equivalent or less 40 45 4 8 3 0 0 85 11 31292
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 46 5 10 4 0 0 81 14 45117
2008 University certificate or diploma below the bachelor’s level 34 46 5 11 5 0 0 79 15 8706
2008 Bachelor’s degree 35 48 4 10 4 0 0 83 13 48682
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 46 4 10 4 0 0 82 13 29437

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 35 7 9 6 0 0 77 16 27671
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 39 35 8 11 7 0 0 74 18 48432
2014 University certificate or diploma below the bachelor’s level 36 35 8 12 9 0 0 71 21 8873
2014 Bachelor’s degree 40 35 7 11 6 0 0 75 18 56021
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 40 35 7 11 7 0 0 75 18 38155
2011 Secondary or high school graduation certificate or equivalent or less 41 36 8 9 5 0 0 78 14 34142
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 37 8 10 6 0 0 75 16 54244
2011 University certificate or diploma below the bachelor’s level 36 37 8 11 7 0 0 74 18 10291
2011 Bachelor’s degree 40 37 8 10 6 0 0 77 15 60145
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 36 7 9 5 0 0 78 14 37136

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 42 38 9 7 3 0 0 81 10 27675
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 39 9 8 4 0 0 79 12 48423
2014 University certificate or diploma below the bachelor’s level 37 39 10 9 4 0 0 76 14 8873
2014 Bachelor’s degree 42 38 9 7 3 0 0 81 11 56028
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 45 37 8 7 3 0 0 82 9 38134

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 68 23 4 2 1 1 1 92 3 27689
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 24 5 3 1 0 1 91 4 48453
2014 University certificate or diploma below the bachelor’s level 63 25 5 3 2 1 1 89 5 8882
2014 Bachelor’s degree 70 21 4 3 1 1 1 92 4 56054
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 68 22 4 3 2 1 1 91 5 38160
2011 Secondary or high school graduation certificate or equivalent or less 71 21 4 2 1 0 1 93 3 34240
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 21 4 3 1 1 1 92 4 54396
2011 University certificate or diploma below the bachelor’s level 67 22 4 3 2 1 1 91 5 10326
2011 Bachelor’s degree 73 18 3 3 1 1 1 93 4 60229
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 71 20 4 3 1 1 1 91 5 37171
2008 Secondary or high school graduation certificate or equivalent or less 71 21 3 2 1 0 1 94 3 31249
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 70 21 4 3 1 0 1 92 4 45076
2008 University certificate or diploma below the bachelor’s level 66 23 4 4 2 0 1 90 5 8691
2008 Bachelor’s degree 73 19 3 3 1 0 1 93 4 48628
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 70 20 4 4 2 1 1 91 6 29408

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 66 20 5 4 2 0 2 88 7 27687
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 63 21 6 5 3 0 2 86 8 48430
2014 University certificate or diploma below the bachelor’s level 61 21 6 7 3 0 1 83 10 8879
2014 Bachelor’s degree 65 20 5 6 3 0 1 86 9 56038
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 62 19 5 7 4 0 1 83 12 38151
2011 Secondary or high school graduation certificate or equivalent or less 68 19 5 4 2 0 2 88 7 34207
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 19 5 5 3 0 2 87 8 54370
2011 University certificate or diploma below the bachelor’s level 64 19 5 7 4 0 2 84 10 10322
2011 Bachelor’s degree 67 18 5 6 3 0 1 86 9 60206
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 17 4 8 4 0 1 83 13 37172
2008 Secondary or high school graduation certificate or equivalent or less 68 19 4 4 2 0 2 89 7 31265
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 18 5 5 3 0 1 87 8 45093
2008 University certificate or diploma below the bachelor’s level 63 20 5 7 4 0 1 84 11 8685
2008 Bachelor’s degree 67 18 4 6 3 0 1 86 10 48646
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 63 18 5 9 5 0 1 82 13 29423

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 70 15 5 3 2 0 4 89 5 27698
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 69 15 6 3 3 0 4 88 6 48467
2014 University certificate or diploma below the bachelor’s level 68 16 6 4 3 0 4 87 7 8883
2014 Bachelor’s degree 72 15 4 3 2 0 3 89 6 56062
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 70 15 4 5 3 0 3 87 8 38175
2011 Secondary or high school graduation certificate or equivalent or less 70 15 5 3 2 0 4 89 6 34217
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 68 15 6 4 3 1 4 87 7 54318
2011 University certificate or diploma below the bachelor’s level 66 16 6 4 3 1 4 87 7 10307
2011 Bachelor’s degree 70 15 5 4 3 0 3 88 7 60168
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 67 16 5 6 4 0 3 86 9 37169
2008 Secondary or high school graduation certificate or equivalent or less 68 13 5 3 3 1 7 88 7 31281
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 13 5 4 4 1 8 86 8 45101
2008 University certificate or diploma below the bachelor’s level 64 14 6 4 4 1 7 84 10 8700
2008 Bachelor’s degree 68 13 5 4 4 1 6 87 9 48679
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 65 16 5 6 5 0 4 84 11 29427

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 77 13 4 1 2 0 3 93 3 27687
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 13 4 1 2 0 4 92 4 48453
2014 University certificate or diploma below the bachelor’s level 74 14 4 2 2 0 3 91 4 8884
2014 Bachelor’s degree 78 12 3 2 2 0 3 93 3 56061
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 77 12 3 2 2 0 3 92 4 38169
2011 Secondary or high school graduation certificate or equivalent or less 77 12 4 1 2 0 3 92 3 34206
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 76 12 4 2 2 0 4 92 4 54331
2011 University certificate or diploma below the bachelor’s level 75 12 4 2 3 0 4 91 5 10309
2011 Bachelor’s degree 78 11 3 2 2 0 3 93 4 60186
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 77 12 4 2 2 0 3 92 5 37172
2008 Secondary or high school graduation certificate or equivalent or less 79 8 3 2 2 0 6 93 4 31274
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 77 8 3 2 3 0 6 92 5 45089
2008 University certificate or diploma below the bachelor’s level 75 10 3 2 3 0 6 91 5 8696
2008 Bachelor’s degree 79 8 3 2 2 0 5 92 5 48633
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 78 9 3 3 3 0 4 91 6 29400

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 60 20 8 3 2 2 6 86 5 27696
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 59 20 9 3 2 2 6 85 6 48445
2014 University certificate or diploma below the bachelor’s level 57 21 9 4 3 2 6 83 7 8886
2014 Bachelor’s degree 59 20 7 4 2 2 5 85 7 56065
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 56 22 8 6 3 1 3 82 9 38174

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 66 19 6 2 1 2 3 90 3 27691
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 64 20 7 2 2 3 3 89 4 48457
2014 University certificate or diploma below the bachelor’s level 61 21 7 2 2 3 3 88 4 8879
2014 Bachelor’s degree 66 19 5 2 1 3 3 90 4 56060
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 21 6 3 1 3 3 90 4 38158
2011 Secondary or high school graduation certificate or equivalent or less 69 18 6 2 1 2 3 91 3 34204
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 66 18 7 2 1 2 3 89 4 54302
2011 University certificate or diploma below the bachelor’s level 64 20 7 2 2 2 3 88 4 10312
2011 Bachelor’s degree 68 18 6 2 1 2 3 90 4 60212
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 64 20 7 3 1 2 3 89 4 37169
2008 Secondary or high school graduation certificate or equivalent or less 69 17 6 2 1 2 2 91 3 31288
2008 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 67 18 6 2 2 2 3 89 4 45116
2008 University certificate or diploma below the bachelor’s level 64 20 7 2 2 2 3 88 5 8704
2008 Bachelor’s degree 67 18 6 2 1 2 3 89 4 48677
2008 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 63 20 7 3 2 2 3 88 5 29433

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 18 82 27658
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 79 48369
2014 University certificate or diploma below the bachelor’s level 24 76 8874
2014 Bachelor’s degree 17 83 56024
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 83 38104

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 54 9537
2014 University certificate or diploma below the bachelor’s level 50 2017
2014 Bachelor’s degree 50 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 43 6239

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 61 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 62 9537
2014 University certificate or diploma below the bachelor’s level 65 2017
2014 Bachelor’s degree 61 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 66 6239

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 6 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 9537
2014 University certificate or diploma below the bachelor’s level 6 2017
2014 Bachelor’s degree 8 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 6239

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 5 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 9537
2014 University certificate or diploma below the bachelor’s level 6 2017
2014 Bachelor’s degree 4 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 1 6239

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 5 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 9537
2014 University certificate or diploma below the bachelor’s level 6 2017
2014 Bachelor’s degree 4 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 4 6239

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 9537
2014 University certificate or diploma below the bachelor’s level 11 2017
2014 Bachelor’s degree 9 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 6239

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 4 4873
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 9537
2014 University certificate or diploma below the bachelor’s level 3 2017
2014 Bachelor’s degree 4 9367
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 3 6239

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 9550
2014 University certificate or diploma below the bachelor’s level 41 2018
2014 Bachelor’s degree 39 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 6247

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 39 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 40 9550
2014 University certificate or diploma below the bachelor’s level 43 2018
2014 Bachelor’s degree 38 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 42 6247

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 9550
2014 University certificate or diploma below the bachelor’s level 46 2018
2014 Bachelor’s degree 41 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 6247

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 40 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 41 9550
2014 University certificate or diploma below the bachelor’s level 42 2018
2014 Bachelor’s degree 39 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 41 6247

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 25 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 28 9550
2014 University certificate or diploma below the bachelor’s level 31 2018
2014 Bachelor’s degree 29 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 34 6247

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 55 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 58 9550
2014 University certificate or diploma below the bachelor’s level 60 2018
2014 Bachelor’s degree 59 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 57 6247

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 35 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 36 9550
2014 University certificate or diploma below the bachelor’s level 37 2018
2014 Bachelor’s degree 36 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 36 6247

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 2 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 9550
2014 University certificate or diploma below the bachelor’s level 2 2018
2014 Bachelor’s degree 2 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 1 6247

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 9550
2014 University certificate or diploma below the bachelor’s level 9 2018
2014 Bachelor’s degree 10 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 6247

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 12 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 9550
2014 University certificate or diploma below the bachelor’s level 15 2018
2014 Bachelor’s degree 13 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 6247

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 46 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 47 9550
2014 University certificate or diploma below the bachelor’s level 48 2018
2014 Bachelor’s degree 45 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 46 6247

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 31 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 9550
2014 University certificate or diploma below the bachelor’s level 30 2018
2014 Bachelor’s degree 28 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 6247

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 14 4876
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 9550
2014 University certificate or diploma below the bachelor’s level 15 2018
2014 Bachelor’s degree 13 9375
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 6247

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 50 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 50 9556
2014 University certificate or diploma below the bachelor’s level 50 2019
2014 Bachelor’s degree 51 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 53 6240

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 27 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 9556
2014 University certificate or diploma below the bachelor’s level 32 2019
2014 Bachelor’s degree 30 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 30 6240

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 9556
2014 University certificate or diploma below the bachelor’s level 11 2019
2014 Bachelor’s degree 9 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 6240

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 23 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 9556
2014 University certificate or diploma below the bachelor’s level 26 2019
2014 Bachelor’s degree 19 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 18 6240

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 9556
2014 University certificate or diploma below the bachelor’s level 13 2019
2014 Bachelor’s degree 11 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 6240

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 9556
2014 University certificate or diploma below the bachelor’s level 9 2019
2014 Bachelor’s degree 6 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 6240

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 17 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 9556
2014 University certificate or diploma below the bachelor’s level 17 2019
2014 Bachelor’s degree 15 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 6240

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 9556
2014 University certificate or diploma below the bachelor’s level 13 2019
2014 Bachelor’s degree 11 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 6240

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 25 4875
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 24 9556
2014 University certificate or diploma below the bachelor’s level 23 2019
2014 Bachelor’s degree 26 9369
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 6240

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 14 8804
2014 University certificate or diploma below the bachelor’s level 14 1831
2014 Bachelor’s degree 12 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 5837

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 8804
2014 University certificate or diploma below the bachelor’s level 15 1831
2014 Bachelor’s degree 19 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 5837

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 8804
2014 University certificate or diploma below the bachelor’s level 12 1831
2014 Bachelor’s degree 11 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 5837

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 8804
2014 University certificate or diploma below the bachelor’s level 8 1831
2014 Bachelor’s degree 8 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 5837

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 8804
2014 University certificate or diploma below the bachelor’s level 11 1831
2014 Bachelor’s degree 10 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 5837

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 8804
2014 University certificate or diploma below the bachelor’s level 11 1831
2014 Bachelor’s degree 11 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 10 5837

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 8804
2014 University certificate or diploma below the bachelor’s level 11 1831
2014 Bachelor’s degree 12 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 5837

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 8804
2014 University certificate or diploma below the bachelor’s level 9 1831
2014 Bachelor’s degree 9 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 5837

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 11 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 11 8804
2014 University certificate or diploma below the bachelor’s level 13 1831
2014 Bachelor’s degree 11 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 5837

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 20 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 23 8804
2014 University certificate or diploma below the bachelor’s level 25 1831
2014 Bachelor’s degree 27 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 5837

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 8804
2014 University certificate or diploma below the bachelor’s level 11 1831
2014 Bachelor’s degree 9 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 11 5837

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 38 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 43 8804
2014 University certificate or diploma below the bachelor’s level 45 1831
2014 Bachelor’s degree 47 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 49 5837

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 1 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 2 8804
2014 University certificate or diploma below the bachelor’s level 2 1831
2014 Bachelor’s degree 1 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 2 5837

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 53 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 55 8804
2014 University certificate or diploma below the bachelor’s level 53 1831
2014 Bachelor’s degree 53 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 54 5837

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 4484
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 13 8804
2014 University certificate or diploma below the bachelor’s level 13 1831
2014 Bachelor’s degree 13 8835
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 5837

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 19 21 21 7 7 20 5 53 19 27691
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 20 21 8 8 21 5 50 22 48460
2014 University certificate or diploma below the bachelor’s level 15 20 20 8 10 21 6 47 25 8886
2014 Bachelor’s degree 15 18 19 7 7 27 8 49 22 56067
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 14 17 18 7 7 30 8 50 22 38158

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 29 31 18 6 5 9 1 67 13 27664
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 27 30 20 7 6 9 1 63 15 48449
2014 University certificate or diploma below the bachelor’s level 24 31 19 8 8 10 1 61 18 8884
2014 Bachelor’s degree 25 31 18 7 5 12 1 64 14 56043
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 30 18 7 5 14 1 65 14 38154
2011 Secondary or high school graduation certificate or equivalent or less 35 36 15 6 4 5 0 74 10 34181
2011 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 31 36 16 7 5 5 0 71 13 54290
2011 University certificate or diploma below the bachelor’s level 28 37 16 8 6 5 0 69 14 10301
2011 Bachelor’s degree 30 37 16 7 4 7 0 72 11 60186
2011 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 29 36 16 6 4 9 0 72 11 37138

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 93 27647
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 92 48365
2014 University certificate or diploma below the bachelor’s level 11 89 8874
2014 Bachelor’s degree 8 92 55975
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 92 38092

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 38 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 38 3789
2014 University certificate or diploma below the bachelor’s level 39 938
2014 Bachelor’s degree 36 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 32 3045

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 77 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 79 3789
2014 University certificate or diploma below the bachelor’s level 82 938
2014 Bachelor’s degree 80 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 82 3045

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 3789
2014 University certificate or diploma below the bachelor’s level 3 938
2014 Bachelor’s degree 3 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 5 3045

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 4 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 3789
2014 University certificate or diploma below the bachelor’s level 6 938
2014 Bachelor’s degree 3 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 1 3045

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3789
2014 University certificate or diploma below the bachelor’s level 6 938
2014 Bachelor’s degree 6 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 3045

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3789
2014 University certificate or diploma below the bachelor’s level 9 938
2014 Bachelor’s degree 8 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 3045

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 1846
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 3789
2014 University certificate or diploma below the bachelor’s level 8 938
2014 Bachelor’s degree 8 4045
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 3045

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 17 3788
2014 University certificate or diploma below the bachelor’s level 20 936
2014 Bachelor’s degree 23 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 3042

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 12 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 12 3788
2014 University certificate or diploma below the bachelor’s level 17 936
2014 Bachelor’s degree 19 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 3042

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 3788
2014 University certificate or diploma below the bachelor’s level 13 936
2014 Bachelor’s degree 13 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 3042

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 4 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 3788
2014 University certificate or diploma below the bachelor’s level 6 936
2014 Bachelor’s degree 6 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 3042

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 23 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 21 3788
2014 University certificate or diploma below the bachelor’s level 21 936
2014 Bachelor’s degree 24 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 25 3042

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 19 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 3788
2014 University certificate or diploma below the bachelor’s level 21 936
2014 Bachelor’s degree 28 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 26 3042

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 3788
2014 University certificate or diploma below the bachelor’s level 3 936
2014 Bachelor’s degree 3 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 3 3042

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 6 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3788
2014 University certificate or diploma below the bachelor’s level 8 936
2014 Bachelor’s degree 8 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 8 3042

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 13 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 15 3788
2014 University certificate or diploma below the bachelor’s level 17 936
2014 Bachelor’s degree 18 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 3042

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 19 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 19 3788
2014 University certificate or diploma below the bachelor’s level 20 936
2014 Bachelor’s degree 15 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 13 3042

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 1 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 1 3788
2014 Bachelor’s degree 0 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 0 3042

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 37 1844
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 35 3788
2014 University certificate or diploma below the bachelor’s level 32 936
2014 Bachelor’s degree 25 4044
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 24 3042

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 29 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 29 3790
2014 University certificate or diploma below the bachelor’s level 33 938
2014 Bachelor’s degree 28 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 27 3046

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 15 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 16 3790
2014 University certificate or diploma below the bachelor’s level 19 938
2014 Bachelor’s degree 15 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 15 3046

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 6 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3790
2014 University certificate or diploma below the bachelor’s level 8 938
2014 Bachelor’s degree 6 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 7 3046

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 21 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 22 3790
2014 University certificate or diploma below the bachelor’s level 23 938
2014 Bachelor’s degree 17 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 17 3046

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 5 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 6 3790
2014 University certificate or diploma below the bachelor’s level 7 938
2014 Bachelor’s degree 5 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 3046

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 8 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 8 3790
2014 University certificate or diploma below the bachelor’s level 10 938
2014 Bachelor’s degree 6 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 6 3046

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 3790
2014 University certificate or diploma below the bachelor’s level 11 938
2014 Bachelor’s degree 9 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 3046

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 3790
2014 University certificate or diploma below the bachelor’s level 11 938
2014 Bachelor’s degree 9 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 3046

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 47 1850
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 46 3790
2014 University certificate or diploma below the bachelor’s level 42 938
2014 Bachelor’s degree 50 4042
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 52 3046

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 7 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3472
2014 University certificate or diploma below the bachelor’s level 7 842
2014 Bachelor’s degree 5 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 5 2872

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 10 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 9 3472
2014 University certificate or diploma below the bachelor’s level 10 842
2014 Bachelor’s degree 13 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 12 2872

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 5 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 4 3472
2014 University certificate or diploma below the bachelor’s level 5 842
2014 Bachelor’s degree 3 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 3 2872

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 3472
2014 University certificate or diploma below the bachelor’s level 3 842
2014 Bachelor’s degree 2 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 2 2872

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 3 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 3 3472
2014 University certificate or diploma below the bachelor’s level 3 842
2014 Bachelor’s degree 2 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 3 2872

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 5 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 5 3472
2014 University certificate or diploma below the bachelor’s level 5 842
2014 Bachelor’s degree 5 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 5 2872

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 6 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 7 3472
2014 University certificate or diploma below the bachelor’s level 6 842
2014 Bachelor’s degree 8 3792
2014 University certificate or diploma above the bachelor’s level including a master’s degree, a professional degree or an earned doctorate 9 2872

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Secondary or high school graduation certificate or equivalent or less 9 1699
2014 Diploma or certificate from a community college, CEGEP, institute of technology, nursing school, etc., or a trades certificate or diploma 10 3472
2014 University certificate or diploma below the bachelor’s level 8