2014 Public Service Employee Survey Results by Theme for the Public Service by Question 98. In what official language(s) do you provide services to the public?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 30 44 11 9 6 0 0 74 15 33527
2014 Language of service - French only 22 52 16 8 2 0 0 74 10 1831
2014 Language of service - Both English and French 31 45 13 7 5 0 0 75 12 27095
2011 Language of service - English only 33 41 11 8 6 0 0 74 15 38064
2011 Language of service - French only 31 45 16 6 2 0 0 76 8 2115
2011 Language of service - Both English and French 37 40 12 7 4 0 0 77 11 31691
2008 Language of service - English only 33 42 11 8 6 0 0 76 14 34302
2008 Language of service - French only 32 46 15 5 2 0 0 78 7 1843
2008 Language of service - Both English and French 37 41 11 7 3 0 0 79 10 27482

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 65 26 5 2 1 0 0 92 3 33532
2014 Language of service - French only 44 46 7 1 1 0 1 90 2 1830
2014 Language of service - Both English and French 63 30 4 1 1 0 0 93 2 27095
2011 Language of service - English only 63 29 5 2 1 0 0 92 3 38092
2011 Language of service - French only 47 43 7 2 1 0 0 90 3 2124
2011 Language of service - Both English and French 64 30 4 1 1 0 0 94 2 31738

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 61 27 7 3 2 0 0 88 5 33501
2014 Language of service - French only 44 42 9 3 1 0 0 87 4 1830
2014 Language of service - Both English and French 58 30 7 2 1 0 0 89 4 27079
2011 Language of service - English only 60 29 7 3 2 0 0 89 4 38092
2011 Language of service - French only 47 41 8 2 1 0 0 89 3 2124
2011 Language of service - Both English and French 57 32 7 2 1 0 0 89 3 31739

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 39 11 6 4 0 0 79 10 33509
2014 Language of service - French only 31 52 11 5 1 0 0 83 6 1828
2014 Language of service - Both English and French 39 41 12 5 3 0 0 81 8 27066
2011 Language of service - English only 39 41 10 6 4 0 0 80 10 38111
2011 Language of service - French only 37 47 11 3 1 0 0 84 5 2122
2011 Language of service - Both English and French 42 41 9 5 3 0 0 83 8 31743
2008 Language of service - English only 40 42 8 6 3 0 0 82 10 34584
2008 Language of service - French only 38 47 10 4 1 0 0 85 5 1845
2008 Language of service - Both English and French 43 42 8 5 2 0 0 85 7 27618

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 26 33 16 13 11 1 0 59 24 33536
2014 Language of service - French only 18 43 24 8 4 2 0 62 13 1831
2014 Language of service - Both English and French 28 36 18 10 7 1 0 65 17 27105
2011 Language of service - English only 25 33 18 12 10 1 0 59 22 38064
2011 Language of service - French only 16 43 26 9 5 1 0 60 13 2118
2011 Language of service - Both English and French 28 36 19 9 6 1 0 65 16 31685

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 25 34 15 14 10 0 0 60 25 33527
2014 Language of service - French only 17 45 24 10 4 1 0 62 14 1830
2014 Language of service - Both English and French 26 37 18 11 7 0 0 64 18 27096
2011 Language of service - English only 24 36 16 14 10 0 0 60 24 38026
2011 Language of service - French only 15 43 27 10 4 1 0 59 14 2120
2011 Language of service - Both English and French 26 39 18 10 6 0 0 65 17 31659
2008 Language of service - English only 25 38 14 13 9 0 0 64 23 34564
2008 Language of service - French only 21 46 23 8 3 0 0 67 10 1841
2008 Language of service - Both English and French 28 40 16 10 5 0 0 69 15 27608

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 25 18 14 13 4 1 54 28 33529
2014 Language of service - French only 18 32 23 12 6 8 1 55 19 1828
2014 Language of service - Both English and French 27 27 19 12 10 4 1 57 23 27102
2011 Language of service - English only 27 26 17 13 13 4 1 55 27 38053
2011 Language of service - French only 20 33 21 11 7 8 1 58 19 2119
2011 Language of service - Both English and French 28 27 18 12 10 5 1 59 23 31675
2008 Language of service - English only 26 28 16 14 11 5 1 56 26 34549
2008 Language of service - French only 23 35 18 9 7 6 1 63 17 1841
2008 Language of service - Both English and French 28 29 17 12 8 5 1 60 21 27608
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 41 29 12 8 7 2 1 73 15 33525
2014 Language of service - French only 30 43 16 6 3 2 0 75 8 1832
2014 Language of service - Both English and French 39 33 13 7 5 2 1 74 12 27100
2011 Language of service - English only 38 31 13 9 7 2 1 70 16 38070
2011 Language of service - French only 31 41 17 5 3 2 0 74 8 2120
2011 Language of service - Both English and French 38 33 14 8 5 2 1 73 13 31734
2008 Language of service - English only 37 30 12 9 9 2 0 69 18 34584
2008 Language of service - French only 28 41 18 6 3 3 0 71 10 1842
2008 Language of service - Both English and French 36 33 14 8 6 3 0 71 15 27618

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 33 11 10 7 1 0 73 17 33526
2014 Language of service - French only 30 47 15 6 2 0 0 77 8 1832
2014 Language of service - Both English and French 37 36 12 8 5 1 0 74 14 27092
2011 Language of service - English only 36 34 11 11 8 1 0 70 19 38044
2011 Language of service - French only 29 45 16 7 3 0 0 74 10 2119
2011 Language of service - Both English and French 36 36 12 9 6 1 0 73 15 31718
2008 Language of service - English only 35 34 10 11 10 1 0 69 20 34563
2008 Language of service - French only 30 43 15 8 4 1 0 73 11 1842
2008 Language of service - Both English and French 35 35 12 10 7 1 0 71 17 27610

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 46 28 11 8 7 1 0 74 15 33514
2014 Language of service - French only 33 42 14 6 3 1 0 76 10 1831
2014 Language of service - Both English and French 42 32 12 7 6 0 0 75 13 27080

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 24 29 16 11 11 7 0 57 25 33509
2014 Language of service - French only 15 37 23 10 5 10 0 57 17 1826
2014 Language of service - Both English and French 23 33 18 10 8 7 0 61 19 27072
2011 Language of service - English only 20 28 19 12 14 7 0 52 28 38080
2011 Language of service - French only 15 37 23 10 5 9 1 57 17 2121
2011 Language of service - Both English and French 22 31 19 11 9 7 1 58 21 31712

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 20 28 17 16 16 3 0 49 33 33502
2014 Language of service - French only 10 34 31 13 8 3 0 46 22 1829
2014 Language of service - Both English and French 20 31 21 14 11 3 0 52 26 27079
2011 Language of service - English only 18 28 18 16 18 2 0 47 35 38045
2011 Language of service - French only 11 30 31 15 9 4 0 42 25 2119
2011 Language of service - Both English and French 19 31 21 13 12 3 0 52 26 31684
2008 Language of service - English only 19 30 16 15 17 2 0 50 33 34551
2008 Language of service - French only 13 34 29 13 7 3 0 49 21 1840
2008 Language of service - Both English and French 20 33 20 13 11 3 0 55 25 27622

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 14 25 18 19 18 5 0 42 39 33502
2014 Language of service - French only 6 28 33 19 8 6 0 36 29 1826
2014 Language of service - Both English and French 13 27 23 18 13 5 0 43 32 27080
2011 Language of service - English only 11 27 18 21 18 5 0 40 41 38058
2011 Language of service - French only 7 24 33 21 8 7 0 33 31 2121
2011 Language of service - Both English and French 11 30 24 18 11 6 0 44 30 31714
2008 Language of service - English only 10 28 16 22 18 5 0 40 42 34570
2008 Language of service - French only 7 28 34 18 6 6 0 38 26 1840
2008 Language of service - Both English and French 11 31 23 18 10 6 0 44 31 27608

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 23 17 16 21 6 0 43 40 33511
2014 Language of service - French only 9 28 29 17 9 8 0 40 28 1829
2014 Language of service - Both English and French 16 26 20 16 15 7 0 45 33 27074
2011 Language of service - English only 14 25 17 17 21 7 0 42 40 38070
2011 Language of service - French only 9 26 27 17 10 10 0 39 30 2120
2011 Language of service - Both English and French 15 28 20 15 13 8 0 47 31 31724
2008 Language of service - English only 13 26 16 16 20 8 0 43 40 34566
2008 Language of service - French only 10 29 27 15 8 10 0 44 26 1841
2008 Language of service - Both English and French 14 28 21 15 12 9 0 47 30 27611

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 15 28 16 19 19 3 0 44 39 33494
2014 Language of service - French only 9 35 29 16 8 3 0 46 24 1830
2014 Language of service - Both English and French 14 32 20 18 13 3 0 47 31 27067
2011 Language of service - English only 12 30 16 21 18 3 0 43 41 38042
2011 Language of service - French only 10 35 28 17 6 3 0 47 24 2122
2011 Language of service - Both English and French 14 34 20 18 11 3 0 50 30 31698
2008 Language of service - English only 13 34 14 21 15 3 0 48 37 34562
2008 Language of service - French only 12 41 26 15 3 3 0 55 18 1841
2008 Language of service - Both English and French 15 37 19 17 9 2 0 53 27 27601

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 26 34 15 11 11 3 1 62 23 33466
2014 Language of service - French only 6 26 27 17 13 7 4 36 33 1825
2014 Language of service - Both English and French 21 29 19 13 11 4 2 53 26 27051
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 32 17 17 16 0 0 50 33 33512
2014 Language of service - French only 15 35 26 18 7 0 0 50 25 1831
2014 Language of service - Both English and French 20 35 19 15 11 0 0 55 26 27087
2011 Language of service - English only 16 35 16 17 16 0 0 51 33 38109
2011 Language of service - French only 14 35 26 16 8 0 0 50 24 2121
2011 Language of service - Both English and French 20 36 18 15 10 0 0 57 25 31746

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 9 20 18 20 20 11 1 33 46 33526
2014 Language of service - French only 7 22 27 18 9 14 3 35 32 1831
2014 Language of service - Both English and French 11 22 19 19 15 12 2 38 40 27090

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 35 12 10 8 1 0 71 17 33537
2014 Language of service - French only 26 44 17 8 4 0 1 71 13 1829
2014 Language of service - Both English and French 34 37 13 9 6 1 1 72 15 27099
2011 Language of service - English only 31 36 12 11 9 1 0 67 20 38089
2011 Language of service - French only 26 42 19 8 4 0 0 69 12 2123
2011 Language of service - Both English and French 32 37 14 10 6 0 0 69 16 31736
2008 Language of service - English only 30 35 12 12 10 1 0 66 22 34574
2008 Language of service - French only 26 41 18 9 5 1 0 68 14 1841
2008 Language of service - Both English and French 31 35 14 11 8 0 1 67 19 27626

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 41 32 12 5 4 4 1 77 10 33526
2014 Language of service - French only 36 47 10 2 1 2 1 86 4 1831
2014 Language of service - Both English and French 40 36 11 5 3 4 1 80 8 27091
2011 Language of service - English only 38 31 14 6 6 4 1 73 13 38010
2011 Language of service - French only 40 42 10 3 2 2 1 85 5 2116
2011 Language of service - Both English and French 40 33 12 6 4 3 1 77 10 31681
2008 Language of service - English only 36 30 13 7 7 6 1 72 14 34536
2008 Language of service - French only 39 39 12 4 2 3 1 81 6 1839
2008 Language of service - Both English and French 37 32 13 6 5 5 1 74 12 27588

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 22 35 14 14 9 2 3 60 25 4215
2014 Language of service - French only 14 49 19 10 3 3 2 67 13 95
2014 Language of service - Both English and French 25 37 15 11 6 2 4 67 18 5810

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 20 35 13 19 10 2 1 57 30 33537
2014 Language of service - French only 18 52 18 8 2 1 0 71 11 1830
2014 Language of service - Both English and French 24 40 15 13 6 1 1 66 19 27095
2011 Language of service - English only 20 34 13 19 12 2 1 55 32 38129
2011 Language of service - French only 20 45 18 11 4 1 1 67 16 2121
2011 Language of service - Both English and French 26 39 14 13 7 1 1 66 20 31746
2008 Language of service - English only 20 34 13 18 12 2 1 56 31 34583
2008 Language of service - French only 22 45 18 9 3 1 1 69 13 1843
2008 Language of service - Both English and French 26 40 13 12 6 1 1 68 19 27630

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 26 16 17 15 7 1 47 35 33534
2014 Language of service - French only 12 35 23 14 8 6 1 51 24 1831
2014 Language of service - Both English and French 22 30 17 13 10 7 1 56 25 27091
2011 Language of service - English only 18 24 16 17 17 6 1 46 37 38082
2011 Language of service - French only 14 33 23 14 9 5 1 51 25 2116
2011 Language of service - Both English and French 26 28 16 12 11 6 1 58 25 31707
2008 Language of service - English only 19 25 15 17 16 7 1 48 35 34568
2008 Language of service - French only 17 35 21 12 7 5 2 56 21 1840
2008 Language of service - Both English and French 27 30 15 12 9 6 1 62 23 27613

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 20 39 10 18 12 0 0 60 30 33511
2014 Language of service - French only 21 47 16 12 4 0 0 68 15 1829
2014 Language of service - Both English and French 23 40 13 15 8 0 0 63 24 27074
2011 Language of service - English only 24 42 10 15 8 0 0 66 23 38098
2011 Language of service - French only 22 47 16 10 4 0 0 70 14 2117
2011 Language of service - Both English and French 27 41 13 12 6 0 1 69 18 31722
2008 Language of service - English only 21 44 10 15 9 0 0 65 24 34578
2008 Language of service - French only 23 46 16 11 3 0 0 69 14 1844
2008 Language of service - Both English and French 26 42 14 12 5 0 1 68 18 27617

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 39 38 12 7 4 0 0 77 11 33529
2014 Language of service - French only 30 48 14 5 3 0 0 78 8 1830
2014 Language of service - Both English and French 38 40 12 6 4 0 0 78 10 27092
2011 Language of service - English only 41 36 12 6 5 0 0 77 11 38086
2011 Language of service - French only 37 42 14 5 2 0 0 79 7 2114
2011 Language of service - Both English and French 42 36 11 6 4 0 0 79 10 31685
2008 Language of service - English only 36 41 12 7 5 0 0 77 12 34583
2008 Language of service - French only 33 46 14 5 2 0 0 79 7 1842
2008 Language of service - Both English and French 38 40 12 6 3 0 0 79 10 27620

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 44 38 8 6 4 0 0 82 10 33505
2014 Language of service - French only 36 45 10 6 2 0 0 82 8 1830
2014 Language of service - Both English and French 43 38 9 6 4 0 0 81 10 27081
2011 Language of service - English only 46 38 7 5 3 0 0 84 8 38108
2011 Language of service - French only 37 46 9 5 3 0 0 83 8 2120
2011 Language of service - Both English and French 43 39 8 6 3 0 0 83 9 31725
2008 Language of service - English only 42 42 7 5 3 0 0 84 9 34595
2008 Language of service - French only 35 50 9 4 2 0 0 85 6 1844
2008 Language of service - Both English and French 43 41 8 5 3 0 0 84 8 27629

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 28 17 17 17 3 1 47 36 33525
2014 Language of service - French only 15 37 25 14 6 2 0 53 21 1831
2014 Language of service - Both English and French 19 31 19 16 12 3 1 52 29 27090
2011 Language of service - English only 17 31 16 17 17 2 0 49 34 38097
2011 Language of service - French only 15 36 26 14 6 2 1 52 21 2121
2011 Language of service - Both English and French 20 33 18 15 11 2 0 55 26 31723
2008 Language of service - English only 17 33 16 17 16 1 0 50 33 34576
2008 Language of service - French only 12 39 29 14 5 1 0 52 19 1844
2008 Language of service - Both English and French 19 35 19 15 9 2 0 56 25 27605

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 15 24 14 18 25 2 2 41 44 33531
2014 Language of service - French only 9 26 24 19 15 4 4 38 36 1832
2014 Language of service - Both English and French 15 25 17 18 20 3 3 43 40 27097
2011 Language of service - English only 14 25 14 18 25 2 2 40 45 38090
2011 Language of service - French only 11 25 24 20 15 2 4 38 37 2120
2011 Language of service - Both English and French 15 27 17 18 19 2 2 45 38 31720
2008 Language of service - English only 14 32 13 18 20 1 1 47 39 34561
2008 Language of service - French only 11 33 23 15 11 3 4 48 28 1843
2008 Language of service - Both English and French 17 33 15 16 14 2 2 53 31 27590

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 37 13 17 15 0 0 55 32 33519
2014 Language of service - French only 8 31 27 22 12 0 1 39 34 1828
2014 Language of service - Both English and French 19 38 16 16 11 0 0 57 27 27091
2011 Language of service - English only 22 38 13 14 12 0 0 60 27 38075
2011 Language of service - French only 13 33 24 18 10 0 1 48 29 2123
2011 Language of service - Both English and French 26 37 15 13 8 0 0 64 21 31705

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 21 34 16 15 13 0 0 55 28 33515
2014 Language of service - French only 11 34 28 19 8 0 1 45 26 1829
2014 Language of service - Both English and French 24 35 18 13 9 0 0 59 23 27089

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 24 37 15 13 10 0 0 61 24 33513
2014 Language of service - French only 16 45 23 11 4 0 0 62 15 1828
2014 Language of service - Both English and French 26 39 17 11 7 0 0 65 18 27083
2011 Language of service - English only 32 39 13 10 6 1 0 72 16 38045
2011 Language of service - French only 22 46 19 9 3 0 0 69 12 2118
2011 Language of service - Both English and French 32 41 14 9 4 0 0 73 13 31684

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 33 33 12 12 10 0 0 66 21 33501
2014 Language of service - French only 24 40 19 8 6 1 2 66 15 1830
2014 Language of service - Both English and French 32 34 14 10 8 0 1 67 18 27089
2011 Language of service - English only 33 37 11 10 8 0 0 70 19 38105
2011 Language of service - French only 24 41 19 9 5 0 2 67 14 2119
2011 Language of service - Both English and French 34 36 13 9 6 0 1 71 15 31723

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 30 22 12 11 16 2 8 57 30 33516
2014 Language of service - French only 42 34 9 6 4 1 6 81 10 1831
2014 Language of service - Both English and French 32 26 10 10 11 1 10 66 23 27086
2011 Language of service - English only 29 23 10 12 16 2 7 58 31 38086
2011 Language of service - French only 46 29 7 7 4 1 7 81 12 2119
2011 Language of service - Both English and French 34 24 9 10 11 1 10 65 24 31729
2008 Language of service - English only 33 24 9 12 14 2 6 62 28 34567
2008 Language of service - French only 47 30 6 6 3 1 8 84 9 1842
2008 Language of service - Both English and French 37 25 8 10 10 1 9 68 22 27590

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 31 19 8 5 0 2 67 13 33523
2014 Language of service - French only 47 36 11 3 1 0 1 84 4 1829
2014 Language of service - Both English and French 36 34 17 7 5 0 1 71 12 27087
2011 Language of service - English only 34 32 19 8 6 0 2 66 14 38085
2011 Language of service - French only 38 37 15 6 3 0 1 76 8 2124
2011 Language of service - Both English and French 34 33 18 9 5 0 1 68 14 31729
2008 Language of service - English only 28 34 21 9 6 0 1 63 16 34581
2008 Language of service - French only 29 40 17 9 3 0 1 70 13 1843
2008 Language of service - Both English and French 28 34 20 10 6 0 1 64 17 27598

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 48 21 9 5 8 3 7 76 14 33533
2014 Language of service - French only 31 33 10 6 5 2 13 75 13 1831
2014 Language of service - Both English and French 41 25 10 6 7 3 9 74 15 27093
2011 Language of service - English only 42 26 9 7 10 2 4 72 18 38093
2011 Language of service - French only 31 31 13 9 7 2 8 69 17 2123
2011 Language of service - Both English and French 38 27 10 8 8 2 6 71 18 31734

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Language of service - English only 21 42 36 33537
2014 Language of service - French only 18 61 22 1828
2014 Language of service - Both English and French 26 42 32 27097
2011 Language of service - English only 23 44 33 38130
2011 Language of service - French only 18 62 20 2120
2011 Language of service - Both English and French 28 43 29 31737

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Language of service - English only 24 29 23 14 10 7184
2014 Language of service - French only 46 22 15 8 9 319
2014 Language of service - Both English and French 16 33 30 9 12 7126
2011 Language of service - English only 24 29 25 12 10 8646
2011 Language of service - French only 49 18 19 7 8 380
2011 Language of service - Both English and French 18 32 32 7 10 8900
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 37 39 12 7 5 1 0 76 12 33522
2014 Language of service - French only 25 51 16 6 2 1 0 77 7 1828
2014 Language of service - Both English and French 36 42 12 6 3 1 0 79 9 27083
2011 Language of service - English only 35 42 11 7 5 1 0 77 12 38103
2011 Language of service - French only 25 49 15 8 2 1 0 74 10 2124
2011 Language of service - Both English and French 36 42 12 6 3 1 0 79 9 31738
2008 Language of service - English only 41 39 9 6 4 1 0 81 10 34549
2008 Language of service - French only 34 47 13 4 1 1 0 82 5 1845
2008 Language of service - Both English and French 43 39 10 5 2 1 0 83 7 27601

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 24 38 18 11 8 2 0 63 19 33541
2014 Language of service - French only 16 50 22 8 3 1 0 67 11 1832
2014 Language of service - Both English and French 24 41 19 9 5 1 0 66 15 27100
2011 Language of service - English only 22 40 17 12 7 1 0 63 19 38068
2011 Language of service - French only 18 48 21 9 2 1 0 67 11 2121
2011 Language of service - Both English and French 25 41 17 10 5 1 0 68 15 31698

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 21 34 20 9 7 8 0 60 18 33505
2014 Language of service - French only 13 43 27 7 2 8 0 61 10 1826
2014 Language of service - Both English and French 21 37 21 8 5 8 0 63 14 27085
2011 Language of service - English only 20 37 20 10 6 7 0 61 18 38044
2011 Language of service - French only 15 43 25 8 2 6 0 63 11 2122
2011 Language of service - Both English and French 22 39 20 8 4 7 0 65 13 31682

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 14 26 35 15 7 1 2 23 41 33444
2014 Language of service - French only 9 33 33 17 5 1 2 23 43 1825
2014 Language of service - Both English and French 11 29 34 16 7 1 2 24 41 27039
2011 Language of service - English only 14 26 34 15 7 1 2 23 41 37991
2011 Language of service - French only 13 35 30 13 5 1 2 19 50 2115
2011 Language of service - Both English and French 12 29 33 16 7 1 3 24 42 31633
2008 Language of service - English only 13 27 35 16 6 1 2 23 41 34498
2008 Language of service - French only 12 37 31 14 5 1 2 19 50 1836
2008 Language of service - Both English and French 11 30 34 16 6 1 2 23 43 27543

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 16 22 29 18 10 2 3 30 40 33411
2014 Language of service - French only 12 24 35 17 7 4 2 25 38 1827
2014 Language of service - Both English and French 13 24 29 18 10 3 3 30 39 27025
2011 Language of service - English only 15 21 28 19 12 2 3 33 38 37953
2011 Language of service - French only 13 28 31 15 7 3 3 23 44 2116
2011 Language of service - Both English and French 13 22 29 20 11 2 3 33 37 31615
2008 Language of service - English only 14 21 29 21 11 2 2 33 36 34418
2008 Language of service - French only 11 27 33 16 8 3 2 25 39 1835
2008 Language of service - Both English and French 12 23 29 20 11 2 3 32 37 27523

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 18 22 28 17 9 2 4 28 43 33412
2014 Language of service - French only 20 30 28 11 4 2 4 16 53 1823
2014 Language of service - Both English and French 20 27 26 14 7 2 4 22 50 27024
2011 Language of service - English only 16 21 28 18 10 2 4 30 40 37931
2011 Language of service - French only 20 31 26 11 5 2 4 17 55 2119
2011 Language of service - Both English and French 19 25 27 14 8 2 5 23 47 31607
2008 Language of service - English only 16 21 30 19 9 2 3 29 39 34432
2008 Language of service - French only 14 31 28 15 5 3 4 22 48 1839
2008 Language of service - Both English and French 17 26 29 16 7 2 4 25 45 27515

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 9 13 29 28 14 1 5 45 24 33325
2014 Language of service - French only 8 19 37 22 8 2 5 32 28 1823
2014 Language of service - Both English and French 9 17 32 24 12 1 4 38 28 26955
2011 Language of service - English only 8 13 30 28 15 1 5 46 22 37883
2011 Language of service - French only 18 28 31 14 6 2 3 20 48 2113
2011 Language of service - Both English and French 11 19 31 22 11 1 5 35 32 31556
2008 Language of service - English only 7 13 32 29 14 1 4 45 22 34413
2008 Language of service - French only 11 27 35 17 6 2 2 24 39 1837
2008 Language of service - Both English and French 10 21 32 22 10 1 3 34 32 27502

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 23 22 26 15 10 1 3 26 47 33425
2014 Language of service - French only 16 29 25 15 9 1 5 26 47 1827
2014 Language of service - Both English and French 22 26 25 14 9 1 3 23 50 27020
2011 Language of service - English only 21 23 26 15 10 1 3 26 46 37980
2011 Language of service - French only 18 28 26 15 8 1 4 24 48 2119
2011 Language of service - Both English and French 20 25 26 15 9 1 4 25 47 31632
2008 Language of service - English only 19 23 27 17 10 1 2 28 43 34422
2008 Language of service - French only 14 29 27 17 9 1 4 26 45 1837
2008 Language of service - Both English and French 17 25 28 17 9 1 3 27 44 27508

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 12 17 25 23 14 3 5 41 31 33393
2014 Language of service - French only 13 25 24 20 10 4 4 33 41 1826
2014 Language of service - Both English and French 13 20 27 22 12 3 4 36 35 27022
2011 Language of service - English only 12 17 26 22 15 3 6 41 31 37898
2011 Language of service - French only 14 22 22 22 13 3 5 38 39 2119
2011 Language of service - Both English and French 13 21 26 20 12 3 5 35 37 31588
2008 Language of service - English only 14 19 26 21 12 2 4 36 36 34460
2008 Language of service - French only 14 26 23 21 9 3 4 33 42 1838
2008 Language of service - Both English and French 17 25 25 18 10 2 4 29 45 27533

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 20 23 29 14 8 2 3 24 45 33433
2014 Language of service - French only 15 28 34 13 5 3 3 19 45 1823
2014 Language of service - Both English and French 16 25 32 14 8 2 3 23 43 27024

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 58 33 4 2 1 0 0 92 3 33541
2014 Language of service - French only 49 44 4 2 0 0 0 94 2 1830
2014 Language of service - Both English and French 59 34 4 2 1 0 0 94 2 27100
2011 Language of service - English only 58 34 4 3 1 0 0 92 4 38080
2011 Language of service - French only 56 40 4 0 0 0 0 96 1 2122
2011 Language of service - Both English and French 61 33 4 2 1 0 0 94 2 31712

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 28 10 11 10 1 0 68 22 33532
2014 Language of service - French only 39 40 13 6 2 0 0 79 8 1830
2014 Language of service - Both English and French 40 32 10 9 7 1 0 73 16 27095

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 39 10 10 5 0 0 75 15 33516
2014 Language of service - French only 31 53 11 3 1 0 0 84 5 1830
2014 Language of service - Both English and French 37 43 10 7 3 0 0 80 10 27078

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 41 32 14 4 4 4 1 77 9 33520
2014 Language of service - French only 24 49 16 4 2 4 1 77 6 1828
2014 Language of service - Both English and French 38 37 14 4 3 4 1 79 7 27090

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 38 34 13 7 5 2 0 74 12 33530
2014 Language of service - French only 23 50 17 4 2 3 1 76 7 1829
2014 Language of service - Both English and French 36 39 13 5 3 2 0 78 9 27101
2011 Language of service - English only 28 36 16 9 8 2 0 66 17 38055
2011 Language of service - French only 17 44 23 7 3 5 0 65 11 2122
2011 Language of service - Both English and French 30 39 16 7 5 3 0 71 12 31702

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 34 11 8 6 0 0 75 14 33516
2014 Language of service - French only 30 52 11 4 2 1 0 82 7 1828
2014 Language of service - Both English and French 40 39 11 6 4 0 0 80 10 27080
2011 Language of service - English only 34 37 13 9 8 0 0 71 16 37994
2011 Language of service - French only 22 50 17 6 3 1 0 73 10 2114
2011 Language of service - Both English and French 36 40 12 6 4 0 0 77 11 31656
2008 Language of service - English only 30 39 12 10 8 0 0 69 18 34554
2008 Language of service - French only 22 49 17 8 3 1 0 72 11 1842
2008 Language of service - Both English and French 33 42 13 7 5 0 0 75 12 27594

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 31 15 11 10 3 2 62 22 33529
2014 Language of service - French only 20 38 20 9 6 4 3 62 16 1831
2014 Language of service - Both English and French 25 32 17 11 8 4 3 62 20 27097

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 40 40 10 5 3 2 0 82 8 33535
2014 Language of service - French only 21 55 16 4 1 3 0 79 5 1830
2014 Language of service - Both English and French 34 45 12 5 2 3 0 82 6 27085
2011 Language of service - English only 35 40 13 7 3 2 0 77 10 38047
2011 Language of service - French only 22 52 16 5 2 3 0 76 7 2124
2011 Language of service - Both English and French 33 42 14 5 2 3 0 78 8 31680

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 38 36 11 7 5 2 1 76 13 33532
2014 Language of service - French only 22 52 13 8 2 3 1 76 10 1831
2014 Language of service - Both English and French 34 39 12 8 4 2 1 75 13 27087
2011 Language of service - English only 33 36 12 8 6 3 1 72 15 38035
2011 Language of service - French only 24 44 15 9 3 4 0 72 13 2118
2011 Language of service - Both English and French 34 37 12 8 5 3 1 74 14 31661
2008 Language of service - English only 29 36 13 10 8 4 1 68 18 34557
2008 Language of service - French only 21 44 16 10 4 5 1 69 15 1840
2008 Language of service - Both English and French 31 36 12 10 6 4 1 71 16 27613

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 26 35 19 10 7 3 1 63 17 33527
2014 Language of service - French only 16 41 23 10 3 5 2 61 14 1831
2014 Language of service - Both English and French 23 34 21 10 6 5 1 61 17 27100
2011 Language of service - English only 18 36 21 12 9 4 1 57 21 38078
2011 Language of service - French only 14 40 23 10 4 6 3 59 16 2122
2011 Language of service - Both English and French 19 35 21 11 7 6 2 57 19 31693

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 25 16 16 18 6 1 46 37 33532
2014 Language of service - French only 11 34 21 16 9 8 1 50 27 1831
2014 Language of service - Both English and French 15 25 19 16 15 8 2 45 34 27100
2011 Language of service - English only 15 23 17 17 19 7 1 42 40 38085
2011 Language of service - French only 13 32 23 14 7 9 2 50 23 2124
2011 Language of service - Both English and French 15 24 19 16 14 10 3 44 34 31720

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 28 47 5 13 6 0 0 75 20 33524
2014 Language of service - French only 29 53 7 8 3 0 0 82 11 1830
2014 Language of service - Both English and French 30 47 7 11 4 0 0 77 16 27084
2011 Language of service - English only 30 48 4 13 5 0 0 78 18 38113
2011 Language of service - French only 38 44 9 8 1 0 0 82 9 2120
2011 Language of service - Both English and French 36 45 5 10 4 0 0 81 14 31741
2008 Language of service - English only 30 48 4 12 6 0 0 78 17 34566
2008 Language of service - French only 34 51 8 6 2 0 0 85 7 1846
2008 Language of service - Both English and French 36 46 5 9 3 0 0 83 12 27613

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 36 34 7 13 9 0 0 71 22 33504
2014 Language of service - French only 29 41 12 12 5 0 0 71 17 1829
2014 Language of service - Both English and French 36 36 8 12 8 0 0 72 19 27063
2011 Language of service - English only 35 37 8 12 8 0 0 72 20 38026
2011 Language of service - French only 27 43 13 11 5 0 0 71 16 2126
2011 Language of service - Both English and French 38 37 9 10 6 0 0 75 16 31658

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 36 38 9 11 5 0 0 75 16 33498
2014 Language of service - French only 29 50 10 8 2 0 0 80 10 1827
2014 Language of service - Both English and French 38 40 10 8 4 0 0 78 12 27070

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 74 18 4 1 1 1 1 94 3 33519
2014 Language of service - French only 55 37 4 3 1 0 0 92 4 1830
2014 Language of service - Both English and French 58 29 5 4 2 0 0 89 7 27076
2011 Language of service - English only 76 16 3 1 1 1 1 95 2 38121
2011 Language of service - French only 63 29 3 2 1 0 0 93 4 2116
2011 Language of service - Both English and French 62 26 4 4 2 0 0 89 6 31734
2008 Language of service - English only 77 17 2 1 1 1 1 95 2 34538
2008 Language of service - French only 62 31 3 2 1 0 1 94 2 1844
2008 Language of service - Both English and French 60 28 4 5 2 0 0 89 7 27580

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 79 13 3 1 1 0 2 94 2 33512
2014 Language of service - French only 59 31 4 3 1 0 2 92 4 1830
2014 Language of service - Both English and French 50 27 8 10 5 0 1 77 15 27068
2011 Language of service - English only 80 12 3 1 1 0 2 95 2 38101
2011 Language of service - French only 65 24 4 3 2 0 2 90 5 2117
2011 Language of service - Both English and French 52 24 7 10 5 0 1 77 16 31708
2008 Language of service - English only 81 12 3 1 1 0 2 95 2 34554
2008 Language of service - French only 64 26 4 4 1 0 1 91 5 1846
2008 Language of service - Both English and French 51 25 7 11 6 0 1 76 17 27586

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 79 9 4 1 1 0 5 94 2 33535
2014 Language of service - French only 70 21 3 1 0 0 4 96 2 1830
2014 Language of service - Both English and French 60 20 6 6 5 0 2 82 12 27096
2011 Language of service - English only 78 10 5 1 1 1 5 93 2 38074
2011 Language of service - French only 73 19 2 1 1 1 5 96 2 2124
2011 Language of service - Both English and French 58 20 6 7 6 0 2 80 13 31706
2008 Language of service - English only 74 8 4 1 1 1 10 93 3 34560
2008 Language of service - French only 74 14 3 1 1 1 6 95 2 1839
2008 Language of service - Both English and French 56 19 6 8 8 0 4 78 16 27610

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 81 9 3 0 1 0 5 95 1 33518
2014 Language of service - French only 72 23 1 0 0 0 3 98 1 1830
2014 Language of service - Both English and French 71 16 4 3 4 0 2 89 7 27090
2011 Language of service - English only 80 9 4 1 1 1 5 94 1 38061
2011 Language of service - French only 77 18 1 0 0 0 3 98 1 2120
2011 Language of service - Both English and French 71 15 4 3 5 0 2 88 8 31723
2008 Language of service - English only 80 6 3 1 1 1 9 95 2 34543
2008 Language of service - French only 82 11 1 0 1 0 5 98 1 1839
2008 Language of service - Both English and French 72 12 4 4 5 0 3 87 10 27610

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 70 12 7 1 1 2 7 91 2 33527
2014 Language of service - French only 55 30 6 2 0 1 7 92 2 1830
2014 Language of service - Both English and French 48 26 10 6 5 2 4 78 12 27096

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 74 12 6 1 1 3 5 92 2 33521
2014 Language of service - French only 56 30 5 2 2 1 2 90 4 1831
2014 Language of service - Both English and French 54 27 7 5 3 2 2 85 9 27093
2011 Language of service - English only 74 13 5 1 1 2 3 93 1 38073
2011 Language of service - French only 63 28 4 2 1 1 1 93 3 2118
2011 Language of service - Both English and French 58 24 7 5 3 1 1 85 8 31706
2008 Language of service - English only 75 13 5 1 1 2 3 93 2 34572
2008 Language of service - French only 61 28 5 3 1 1 1 90 4 1842
2008 Language of service - Both English and French 57 25 7 5 3 1 1 84 9 27623

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 22 78 33488
2014 Language of service - French only 16 84 1830
2014 Language of service - Both English and French 20 80 27063

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 52 7176
2014 Language of service - French only 47 267
2014 Language of service - Both English and French 51 5097

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 63 7176
2014 Language of service - French only 62 267
2014 Language of service - Both English and French 62 5097

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 6 7176
2014 Language of service - French only 5 267
2014 Language of service - Both English and French 7 5097

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 6 7176
2014 Language of service - French only 6 267
2014 Language of service - Both English and French 4 5097

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 5 7176
2014 Language of service - Both English and French 4 5097

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 20 7176
2014 Language of service - French only 8 267
2014 Language of service - Both English and French 12 5097

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 4 7176
2014 Language of service - French only 3 267
2014 Language of service - Both English and French 4 5097

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 43 7183
2014 Language of service - French only 26 267
2014 Language of service - Both English and French 39 5105

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 40 7183
2014 Language of service - French only 43 267
2014 Language of service - Both English and French 40 5105

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 42 7183
2014 Language of service - French only 34 267
2014 Language of service - Both English and French 42 5105

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 42 7183
2014 Language of service - French only 35 267
2014 Language of service - Both English and French 39 5105

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 28 7183
2014 Language of service - French only 17 267
2014 Language of service - Both English and French 27 5105

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 58 7183
2014 Language of service - French only 65 267
2014 Language of service - Both English and French 60 5105

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 38 7183
2014 Language of service - French only 27 267
2014 Language of service - Both English and French 37 5105

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 2 7183
2014 Language of service - French only 3 267
2014 Language of service - Both English and French 2 5105

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 7183
2014 Language of service - French only 4 267
2014 Language of service - Both English and French 9 5105

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 14 7183
2014 Language of service - French only 13 267
2014 Language of service - Both English and French 14 5105

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 51 7183
2014 Language of service - French only 40 267
2014 Language of service - Both English and French 46 5105

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 34 7183
2014 Language of service - French only 13 267
2014 Language of service - Both English and French 28 5105

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 14 7183
2014 Language of service - French only 14 267
2014 Language of service - Both English and French 14 5105

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 48 7182
2014 Language of service - French only 45 267
2014 Language of service - Both English and French 52 5105

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 28 7182
2014 Language of service - French only 26 267
2014 Language of service - Both English and French 31 5105

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 7 7182
2014 Language of service - French only 8 267
2014 Language of service - Both English and French 11 5105

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 26 7182
2014 Language of service - French only 31 267
2014 Language of service - Both English and French 23 5105

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 7182
2014 Language of service - French only 13 267
2014 Language of service - Both English and French 13 5105

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 7182
2014 Language of service - French only 8 267
2014 Language of service - Both English and French 8 5105

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 17 7182
2014 Language of service - French only 15 267
2014 Language of service - Both English and French 17 5105

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 7182
2014 Language of service - French only 17 267
2014 Language of service - Both English and French 12 5105

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 27 7182
2014 Language of service - French only 16 267
2014 Language of service - Both English and French 23 5105

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 13 6514
2014 Language of service - French only 18 245
2014 Language of service - Both English and French 14 4730

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 16 6514
2014 Language of service - French only 17 245
2014 Language of service - Both English and French 17 4730

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 6514
2014 Language of service - French only 16 245
2014 Language of service - Both English and French 12 4730

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 7 6514
2014 Language of service - French only 7 245
2014 Language of service - Both English and French 9 4730

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 6514
2014 Language of service - French only 14 245
2014 Language of service - Both English and French 11 4730

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 6514
2014 Language of service - French only 11 245
2014 Language of service - Both English and French 11 4730

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 7 6514
2014 Language of service - French only 6 245
2014 Language of service - Both English and French 9 4730

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 8 6514
2014 Language of service - French only 11 245
2014 Language of service - Both English and French 10 4730

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 6514
2014 Language of service - French only 12 245
2014 Language of service - Both English and French 12 4730

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 25 6514
2014 Language of service - French only 12 245
2014 Language of service - Both English and French 24 4730

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 8 6514
2014 Language of service - French only 12 245
2014 Language of service - Both English and French 11 4730

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 45 6514
2014 Language of service - French only 35 245
2014 Language of service - Both English and French 45 4730

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 2 6514
2014 Language of service - Both English and French 2 4730

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 57 6514
2014 Language of service - French only 37 245
2014 Language of service - Both English and French 49 4730

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 13 6514
2014 Language of service - French only 19 245
2014 Language of service - Both English and French 13 4730

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 17 19 21 9 10 19 5 47 25 33531
2014 Language of service - French only 10 24 22 7 4 26 8 50 17 1828
2014 Language of service - Both English and French 15 20 19 8 7 24 7 50 22 27093

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 27 28 19 8 8 8 1 61 18 33511
2014 Language of service - French only 16 44 21 6 4 8 1 67 10 1828
2014 Language of service - Both English and French 25 32 19 7 6 11 1 65 14 27088
2011 Language of service - English only 31 35 16 8 6 4 0 69 15 38028
2011 Language of service - French only 23 48 16 6 3 4 1 74 9 2114
2011 Language of service - Both English and French 31 38 15 6 4 6 0 73 11 31700

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 11 89 33471
2014 Language of service - French only 7 93 1825
2014 Language of service - Both English and French 9 91 27058

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 35 3365
2014 Language of service - French only 30 121
2014 Language of service - Both English and French 37 2276

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 79 3365
2014 Language of service - French only 85 121
2014 Language of service - Both English and French 78 2276

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 3 3365
2014 Language of service - Both English and French 3 2276

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 5 3365
2014 Language of service - Both English and French 3 2276

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 7 3365
2014 Language of service - Both English and French 6 2276

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 14 3365
2014 Language of service - French only 8 121
2014 Language of service - Both English and French 11 2276

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 8 3365
2014 Language of service - Both English and French 8 2276

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 26 3360
2014 Language of service - French only 9 118
2014 Language of service - Both English and French 15 2276

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 18 3360
2014 Language of service - French only 20 118
2014 Language of service - Both English and French 18 2276

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 15 3360
2014 Language of service - French only 4 118
2014 Language of service - Both English and French 9 2276

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 7 3360
2014 Language of service - Both English and French 5 2276

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 23 3360
2014 Language of service - French only 15 118
2014 Language of service - Both English and French 22 2276

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 27 3360
2014 Language of service - French only 14 118
2014 Language of service - Both English and French 23 2276

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 3 3360
2014 Language of service - Both English and French 3 2276

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3360
2014 Language of service - Both English and French 8 2276

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 16 3360
2014 Language of service - French only 8 118
2014 Language of service - Both English and French 19 2276

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 18 3360
2014 Language of service - French only 10 118
2014 Language of service - Both English and French 12 2276

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 1 3360
2014 Language of service - Both English and French 1 2276

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 25 3360
2014 Language of service - French only 49 118
2014 Language of service - Both English and French 36 2276

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 28 3360
2014 Language of service - French only 39 121
2014 Language of service - Both English and French 31 2275

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 14 3360
2014 Language of service - French only 16 121
2014 Language of service - Both English and French 17 2275

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 6 3360
2014 Language of service - Both English and French 7 2275

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 22 3360
2014 Language of service - French only 33 121
2014 Language of service - Both English and French 22 2275

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 6 3360
2014 Language of service - French only 5 121
2014 Language of service - Both English and French 6 2275

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3360
2014 Language of service - French only 13 121
2014 Language of service - Both English and French 8 2275

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3360
2014 Language of service - French only 13 121
2014 Language of service - Both English and French 11 2275

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3360
2014 Language of service - French only 8 121
2014 Language of service - Both English and French 9 2275

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 48 3360
2014 Language of service - French only 33 121
2014 Language of service - Both English and French 45 2275

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 6 3068
2014 Language of service - French only 16 105
2014 Language of service - Both English and French 7 2098

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 10 3068
2014 Language of service - French only 8 105
2014 Language of service - Both English and French 12 2098

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 4 3068
2014 Language of service - French only 7 105
2014 Language of service - Both English and French 4 2098

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 3 3068
2014 Language of service - Both English and French 3 2098

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 3 3068
2014 Language of service - Both English and French 2 2098

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 5 3068
2014 Language of service - French only 6 105
2014 Language of service - Both English and French 6 2098

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 5 3068
2014 Language of service - Both English and French 6 2098

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3068
2014 Language of service - Both English and French 10 2098

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 9 3068
2014 Language of service - French only 9 105
2014 Language of service - Both English and French 10 2098

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 25 3068
2014 Language of service - French only 9 105
2014 Language of service - Both English and French 22 2098

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 8 3068
2014 Language of service - French only 9 105
2014 Language of service - Both English and French 10 2098

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 46 3068
2014 Language of service - French only 32 105
2014 Language of service - Both English and French 44 2098

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 2 3068
2014 Language of service - Both English and French 2 2098

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 67 3068
2014 Language of service - French only 44 105
2014 Language of service - Both English and French 60 2098

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Language of service - English only 13 3068
2014 Language of service - French only 16 105
2014 Language of service - Both English and French 14 2098

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 18 18 24 5 5 25 5 52 14 33516
2014 Language of service - French only 9 26 21 4 2 30 8 57 9 1829
2014 Language of service - Both English and French 16 20 20 4 4 30 7 57 12 27095

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 30 28 19 5 5 11 1 67 11 33492
2014 Language of service - French only 16 45 19 4 2 13 1 71 7 1830
2014 Language of service - Both English and French 26 32 18 4 3 14 2 70 8 27081
2011 Language of service - English only 35 34 15 6 4 6 0 74 10 38041
2011 Language of service - French only 24 49 15 4 1 6 0 78 6 2115
2011 Language of service - Both English and French 34 38 14 4 2 7 0 78 7 31694

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 20 80 33446
2014 Language of service - French only 12 88 1829
2014 Language of service - Both English and French 16 84 27033

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Language of service - English only 76 24 6607
2014 Language of service - French only 72 28 213
2014 Language of service - Both English and French 77 23 4226

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 46 33 6 9 5 0 0 80 14 5060
2014 Language of service - French only 36 44 12 5 2 1 0 81 7 156
2014 Language of service - Both English and French 47 35 7 7 3 0 0 83 10 3289

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 28 52 9 6 2 2 2 82 8 33542
2014 Language of service - French only 11 54 21 9 2 1 3 68 11 1831
2014 Language of service - Both English and French 23 50 13 7 2 2 5 77 9 27089
2011 Language of service - English only 26 54 9 6 2 1 2 83 8 38071
2011 Language of service - French only 13 53 20 9 2 1 1 68 11 2121
2011 Language of service - Both English and French 23 50 12 7 2 1 4 78 9 31694
2008 Language of service - English only 26 52 9 7 3 1 2 81 10 34613
2008 Language of service - French only 12 54 20 9 3 1 1 67 13 1843
2008 Language of service - Both English and French 22 47 13 8 3 2 5 75 12 27631

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 11 26 23 12 10 13 5 45 27 33535
2014 Language of service - French only 5 30 28 10 5 17 5 45 20 1830
2014 Language of service - Both English and French 10 25 22 10 7 18 8 47 23 27090
2011 Language of service - English only 11 29 23 13 10 12 3 47 26 38065
2011 Language of service - French only 7 33 26 12 5 13 4 48 20 2121
2011 Language of service - Both English and French 11 26 22 10 6 18 7 49 22 31689

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 35 34 13 5 3 8 2 76 9 33531
2014 Language of service - French only 23 51 14 4 1 5 2 80 5 1830
2014 Language of service - Both English and French 33 37 12 4 2 7 5 79 7 27098
2011 Language of service - English only 35 34 13 6 4 7 2 76 10 38067
2011 Language of service - French only 25 51 11 5 2 4 1 81 7 2123
2011 Language of service - Both English and French 34 36 12 4 2 7 5 79 7 31714
2008 Language of service - English only 32 37 12 5 3 8 2 76 10 34585
2008 Language of service - French only 23 52 15 3 1 6 1 80 4 1842
2008 Language of service - Both English and French 30 38 13 4 2 8 5 79 7 27624

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Language of service - English only 25 30 17 9 7 11 2 63 18 33498
2014 Language of service - French only 18 48 17 5 2 7 2 73 8 1829
2014 Language of service - Both English and French 25 35 15 6 4 10 5 70 12 27076
2011 Language of service - English only 25 32 16 9 7 9 2 64 18 37993
2011 Language of service - French only 20 48 16 7 3 6 1 73 10 2113
2011 Language of service - Both English and French 27 35 15 6 3 9 4 72 10 31666
2008 Language of service - English only 25 33 14 11 8 7 2 64 20 34564
2008 Language of service - French only 23 50 17 5 1 3 1 76 7 1842
2008 Language of service - Both English and French 28 36 14 7 4 6 5 72 12 27618