2014 Public Service Employee Survey Results by Theme for the Public Service by Question 95. What is your first official language?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 31 43 11 9 6 0 0 74 15 123261
2014 First Offical Language - French 28 46 14 8 4 0 0 74 12 56768
2011 First Offical Language - English 34 41 11 8 6 0 0 75 14 134708
2011 First Offical Language - French 35 42 13 6 3 0 0 77 10 62202
2008 First Offical Language - English 35 41 10 8 5 0 0 76 14 111464
2008 First Offical Language - French 35 43 12 6 3 0 0 78 9 51246

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 69 24 4 1 1 0 0 93 3 123269
2014 First Offical Language - French 59 34 5 1 1 0 0 94 2 56765
2011 First Offical Language - English 67 26 4 1 1 0 0 94 2 134836
2011 First Offical Language - French 62 33 4 1 1 0 0 94 2 62294

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 61 27 7 3 2 0 0 88 4 123167
2014 First Offical Language - French 53 34 9 2 1 0 0 88 3 56745
2011 First Offical Language - English 59 29 7 3 1 0 0 89 4 134838
2011 First Offical Language - French 54 35 8 2 1 0 0 89 3 62299

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 41 38 11 6 4 0 0 79 10 123193
2014 First Offical Language - French 36 44 12 5 3 0 0 80 8 56713
2011 First Offical Language - English 41 40 9 6 3 0 0 82 9 134865
2011 First Offical Language - French 41 43 9 5 2 0 0 84 7 62282
2008 First Offical Language - English 42 41 8 6 3 0 0 83 9 112196
2008 First Offical Language - French 41 44 9 4 2 0 0 85 6 51371

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 29 34 16 12 9 1 0 63 21 123272
2014 First Offical Language - French 26 38 20 9 5 1 0 65 15 56782
2011 First Offical Language - English 29 34 18 11 8 1 0 63 19 134730
2011 First Offical Language - French 27 38 20 8 5 1 0 67 14 62225

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 28 35 15 13 9 0 0 63 22 123235
2014 First Offical Language - French 25 40 20 10 5 0 0 65 15 56768
2011 First Offical Language - English 27 37 15 12 8 0 0 64 20 134595
2011 First Offical Language - French 26 41 19 9 4 0 0 67 13 62188
2008 First Offical Language - English 28 38 13 12 7 0 0 67 20 112113
2008 First Offical Language - French 27 43 17 9 4 0 0 70 13 51370

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 29 25 18 13 11 4 1 56 25 123250
2014 First Offical Language - French 26 28 20 11 8 5 1 58 21 56773
2011 First Offical Language - English 30 26 17 13 11 4 1 58 24 134691
2011 First Offical Language - French 28 29 18 11 8 5 1 61 20 62211
2008 First Offical Language - English 27 28 16 13 9 5 1 58 24 112102
2008 First Offical Language - French 28 31 18 11 7 5 1 62 19 51355
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 44 29 12 7 6 2 1 75 13 123254
2014 First Offical Language - French 38 36 14 6 4 2 1 76 10 56781
2011 First Offical Language - English 42 30 12 8 6 2 1 73 15 134757
2011 First Offical Language - French 38 35 14 6 4 2 0 75 10 62274
2008 First Offical Language - English 40 30 12 9 7 2 1 71 17 112178
2008 First Offical Language - French 36 35 14 7 5 3 0 73 12 51383

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 41 32 10 9 6 1 0 74 16 123239
2014 First Offical Language - French 37 38 12 8 4 1 0 76 12 56788
2011 First Offical Language - English 38 34 10 10 7 1 0 72 18 134627
2011 First Offical Language - French 36 38 13 8 4 0 0 75 12 62276
2008 First Offical Language - English 36 33 10 11 9 1 0 70 20 112148
2008 First Offical Language - French 35 37 13 9 6 1 0 72 15 51352

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 48 28 10 7 6 0 0 76 13 123193
2014 First Offical Language - French 42 34 12 6 4 0 0 77 11 56756

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 26 31 16 11 9 7 0 62 21 123204
2014 First Offical Language - French 20 37 19 9 5 8 0 63 16 56732
2011 First Offical Language - English 23 29 18 12 11 7 0 56 24 134692
2011 First Offical Language - French 21 34 20 10 6 8 1 60 17 62242

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 22 30 17 15 13 3 0 54 29 123194
2014 First Offical Language - French 18 34 24 13 8 3 0 53 22 56748
2011 First Offical Language - English 20 30 17 15 15 2 0 52 31 134604
2011 First Offical Language - French 18 33 24 13 9 3 0 53 22 62191
2008 First Offical Language - English 21 31 16 14 14 2 0 54 29 112127
2008 First Offical Language - French 20 35 22 12 8 3 0 57 21 51367

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 15 27 18 19 15 5 0 45 36 123149
2014 First Offical Language - French 12 29 27 17 9 6 0 44 28 56738
2011 First Offical Language - English 12 30 18 20 15 5 0 44 37 134716
2011 First Offical Language - French 11 32 27 16 8 7 0 46 25 62250
2008 First Offical Language - English 11 30 17 21 15 6 0 43 39 112125
2008 First Offical Language - French 10 33 26 16 7 7 0 46 26 51339

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 18 25 17 16 18 6 0 46 36 123170
2014 First Offical Language - French 14 28 23 15 12 8 0 46 29 56746
2011 First Offical Language - English 16 28 17 16 17 7 0 46 36 134734
2011 First Offical Language - French 14 31 22 14 10 9 0 49 26 62260
2008 First Offical Language - English 15 28 16 16 17 8 0 47 36 112150
2008 First Offical Language - French 13 31 23 14 10 10 0 49 26 51367

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 15 29 16 20 17 3 0 46 38 123143
2014 First Offical Language - French 13 34 23 16 10 3 0 49 27 56713
2011 First Offical Language - English 13 32 16 21 16 3 0 46 38 134636
2011 First Offical Language - French 13 37 22 16 8 3 0 52 25 62200
2008 First Offical Language - English 14 34 14 22 14 2 0 49 37 112125
2008 First Offical Language - French 15 39 21 16 7 2 0 55 23 51356

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 27 33 15 12 10 3 1 62 22 123082
2014 First Offical Language - French 17 28 22 14 11 5 2 49 27 56676
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 21 34 16 16 13 0 0 56 28 123223
2014 First Offical Language - French 22 37 20 14 8 0 0 58 21 56754
2011 First Offical Language - English 21 37 15 15 12 0 0 58 27 134858
2011 First Offical Language - French 22 38 20 13 7 0 0 60 20 62321

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 11 21 18 19 17 12 2 37 42 123232
2014 First Offical Language - French 10 23 21 17 11 14 3 40 34 56762

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 37 34 11 9 7 1 0 72 16 123273
2014 First Offical Language - French 33 39 14 8 5 1 1 73 13 56785
2011 First Offical Language - English 33 36 12 11 8 1 0 70 18 134797
2011 First Offical Language - French 33 38 15 9 5 0 0 72 13 62291
2008 First Offical Language - English 31 35 12 12 9 1 0 67 21 112183
2008 First Offical Language - French 31 37 15 10 6 1 1 69 16 51378

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 42 32 12 5 4 4 1 77 10 123218
2014 First Offical Language - French 39 39 11 4 3 3 1 82 7 56771
2011 First Offical Language - English 39 31 13 6 5 4 1 73 12 134544
2011 First Offical Language - French 41 34 12 5 3 3 1 79 8 62192
2008 First Offical Language - English 36 30 13 7 6 6 1 71 14 112061
2008 First Offical Language - French 38 34 12 5 4 5 2 76 10 51323

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 27 35 14 11 7 3 5 66 19 26644
2014 First Offical Language - French 23 38 17 9 4 3 6 67 15 13505

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 25 36 12 16 8 2 1 63 25 123264
2014 First Offical Language - French 25 44 15 9 4 1 1 71 14 56774
2011 First Offical Language - English 25 35 12 16 9 2 1 62 26 134871
2011 First Offical Language - French 28 42 14 10 4 2 1 71 14 62321
2008 First Offical Language - English 26 35 11 15 9 2 1 63 25 112206
2008 First Offical Language - French 27 43 14 10 4 2 1 71 14 51362

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 24 26 15 14 12 7 1 55 29 123254
2014 First Offical Language - French 23 32 17 11 7 7 2 61 20 56763
2011 First Offical Language - English 26 25 14 14 13 6 1 55 29 134759
2011 First Offical Language - French 27 31 16 11 8 6 1 63 20 62249
2008 First Offical Language - English 26 26 14 14 12 7 1 57 28 112171
2008 First Offical Language - French 27 33 15 10 7 6 1 65 18 51337

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 23 38 11 17 10 0 0 62 27 123213
2014 First Offical Language - French 25 41 15 12 6 0 0 66 19 56738
2011 First Offical Language - English 27 41 11 13 7 0 1 68 21 134760
2011 First Offical Language - French 28 41 14 10 4 0 1 70 15 62243
2008 First Offical Language - English 24 42 12 14 8 0 1 67 22 112195
2008 First Offical Language - French 27 42 15 11 4 0 1 70 15 51382

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 38 11 7 4 0 0 78 11 123255
2014 First Offical Language - French 35 42 13 7 3 0 0 77 10 56768
2011 First Offical Language - English 43 36 10 6 4 0 0 79 10 134747
2011 First Offical Language - French 41 38 11 6 3 0 0 79 9 62210
2008 First Offical Language - English 38 40 10 7 4 0 0 79 11 112216
2008 First Offical Language - French 37 42 12 6 3 0 0 79 9 51382

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 46 37 7 6 4 0 0 83 10 123194
2014 First Offical Language - French 41 41 9 6 3 0 0 81 9 56738
2011 First Offical Language - English 47 38 7 5 3 0 0 85 8 134787
2011 First Offical Language - French 42 41 8 6 3 0 0 83 8 62275
2008 First Offical Language - English 44 41 7 5 3 0 0 85 8 112240
2008 First Offical Language - French 41 43 8 5 3 0 0 84 8 51403

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 19 29 16 17 15 3 1 50 33 123223
2014 First Offical Language - French 19 35 20 14 8 3 1 56 23 56749
2011 First Offical Language - English 20 32 16 16 14 2 0 54 30 134779
2011 First Offical Language - French 22 36 20 13 7 2 1 59 21 62252
2008 First Offical Language - English 19 34 15 16 13 1 0 54 30 112137
2008 First Offical Language - French 20 38 21 13 7 2 0 59 20 51375

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 16 24 14 18 24 2 2 42 44 123243
2014 First Offical Language - French 14 27 18 17 17 3 3 44 36 56777
2011 First Offical Language - English 15 26 14 18 24 2 2 43 43 134748
2011 First Offical Language - French 16 28 19 17 15 2 3 46 34 62253
2008 First Offical Language - English 16 32 13 17 20 1 2 49 38 112074
2008 First Offical Language - French 18 34 17 15 12 2 2 54 28 51333

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 22 40 12 14 11 0 0 63 26 123248
2014 First Offical Language - French 19 40 18 14 8 0 1 60 23 56761
2011 First Offical Language - English 28 39 11 12 9 0 0 68 21 134743
2011 First Offical Language - French 27 39 16 11 6 0 1 67 17 62247

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 28 35 15 12 10 0 0 63 22 123235
2014 First Offical Language - French 25 37 18 11 7 0 0 63 18 56758

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 29 36 14 12 8 0 0 66 20 123207
2014 First Offical Language - French 25 41 18 10 5 0 0 67 15 56749
2011 First Offical Language - English 35 39 12 9 4 1 0 75 13 134649
2011 First Offical Language - French 31 43 15 7 3 0 0 75 10 62215

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 38 33 11 10 7 0 0 71 18 123180
2014 First Offical Language - French 34 36 15 8 5 0 1 71 14 56747
2011 First Offical Language - English 39 36 10 9 6 0 0 75 15 134794
2011 First Offical Language - French 36 37 14 8 4 1 2 74 12 62268

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 29 22 11 12 14 2 10 57 30 123220
2014 First Offical Language - French 32 28 10 9 8 1 11 69 20 56749
2011 First Offical Language - English 28 23 10 12 15 2 9 58 31 134768
2011 First Offical Language - French 36 25 9 9 8 1 11 70 20 62263
2008 First Offical Language - English 32 24 9 12 14 2 8 61 29 112140
2008 First Offical Language - French 39 26 8 9 7 1 10 72 18 51348

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 34 33 19 8 5 0 1 68 13 123269
2014 First Offical Language - French 38 37 15 6 3 0 1 75 10 56762
2011 First Offical Language - English 33 34 19 8 5 0 1 68 13 134806
2011 First Offical Language - French 34 36 17 8 4 0 1 71 12 62292
2008 First Offical Language - English 28 34 21 10 6 0 1 63 16 112163
2008 First Offical Language - French 28 36 19 10 5 0 1 65 15 51377

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 50 21 8 5 7 3 6 78 13 123250
2014 First Offical Language - French 42 28 9 6 6 3 7 77 12 56787
2011 First Offical Language - English 45 25 9 6 8 2 4 75 16 134816
2011 First Offical Language - French 40 29 10 7 6 2 5 75 15 62301

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 First Offical Language - English 26 39 36 123258
2014 First Offical Language - French 27 44 29 56767
2011 First Offical Language - English 26 41 33 134903
2011 First Offical Language - French 28 45 27 62310

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 First Offical Language - English 19 31 28 11 11 31933
2014 First Offical Language - French 18 32 34 7 9 15502
2011 First Offical Language - English 19 32 30 9 10 35775
2011 First Offical Language - French 19 33 34 5 9 17577
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 38 11 6 4 1 0 79 10 123225
2014 First Offical Language - French 33 44 13 6 3 1 0 78 8 56736
2011 First Offical Language - English 38 41 10 6 4 1 0 80 10 134836
2011 First Offical Language - French 35 44 13 6 2 1 0 79 8 62300
2008 First Offical Language - English 43 38 9 5 4 1 0 82 9 112126
2008 First Offical Language - French 40 42 11 5 2 1 0 82 7 51356

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 25 39 17 11 7 2 0 65 18 123270
2014 First Offical Language - French 22 44 20 9 4 2 0 67 13 56777
2011 First Offical Language - English 24 40 16 11 6 1 0 66 18 134714
2011 First Offical Language - French 24 44 18 9 4 2 0 69 13 62218

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 22 34 20 9 6 9 0 62 16 123165
2014 First Offical Language - French 19 39 23 7 3 9 0 64 11 56742
2011 First Offical Language - English 21 37 19 9 5 8 0 63 16 134616
2011 First Offical Language - French 21 41 20 7 3 8 0 67 10 62202

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 12 26 36 16 7 1 2 24 39 122987
2014 First Offical Language - French 11 32 34 15 5 1 2 21 44 56682
2011 First Offical Language - English 12 26 35 16 7 1 2 24 39 134468
2011 First Offical Language - French 11 31 33 16 6 1 3 23 43 62155
2008 First Offical Language - English 12 27 36 17 6 1 2 24 39 111958
2008 First Offical Language - French 11 33 33 15 5 1 2 21 46 51298

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 14 21 29 20 11 2 2 33 37 122893
2014 First Offical Language - French 12 24 30 19 9 3 3 30 38 56628
2011 First Offical Language - English 13 20 28 22 13 2 3 36 34 134326
2011 First Offical Language - French 11 22 29 20 11 3 4 33 36 62100
2008 First Offical Language - English 13 20 29 22 12 2 2 36 34 111752
2008 First Offical Language - French 12 24 30 19 10 3 3 31 38 51239

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 20 24 28 16 8 2 3 25 46 122891
2014 First Offical Language - French 22 29 26 11 6 2 3 18 54 56651
2011 First Offical Language - English 18 23 29 17 9 2 4 27 43 134298
2011 First Offical Language - French 20 28 27 12 6 2 4 20 51 62086
2008 First Offical Language - English 17 23 30 18 8 2 3 27 41 111748
2008 First Offical Language - French 17 28 29 14 6 2 4 22 48 51235

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 9 15 32 27 13 1 3 42 25 122565
2014 First Offical Language - French 10 21 35 21 9 1 3 31 32 56538
2011 First Offical Language - English 8 14 32 27 14 1 4 43 23 134141
2011 First Offical Language - French 12 24 33 19 8 1 3 28 38 62008
2008 First Offical Language - English 8 15 33 28 13 1 3 42 24 111701
2008 First Offical Language - French 11 25 34 19 8 1 3 28 37 51218

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 21 24 27 15 9 1 3 25 47 122913
2014 First Offical Language - French 20 28 27 14 8 1 3 22 50 56641
2011 First Offical Language - English 19 23 28 16 10 1 3 27 44 134431
2011 First Offical Language - French 17 26 27 16 9 1 4 26 45 62140
2008 First Offical Language - English 17 23 28 18 10 1 3 29 42 111722
2008 First Offical Language - French 15 26 28 17 9 1 4 28 43 51229

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 11 16 27 24 14 3 5 42 29 122820
2014 First Offical Language - French 11 21 27 22 11 3 4 36 35 56636
2011 First Offical Language - English 10 16 27 24 15 3 5 42 29 134188
2011 First Offical Language - French 12 22 26 21 12 3 5 36 36 62084
2008 First Offical Language - English 13 20 27 21 12 2 4 36 35 111851
2008 First Offical Language - French 16 26 25 17 9 3 4 28 45 51267

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 19 23 30 14 8 2 3 24 45 122927
2014 First Offical Language - French 15 26 33 14 7 3 3 22 43 56637

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 61 32 4 2 1 0 0 93 3 123277
2014 First Offical Language - French 58 36 4 1 0 0 0 95 2 56776
2011 First Offical Language - English 61 32 4 2 1 0 0 93 3 134755
2011 First Offical Language - French 60 34 3 1 0 0 0 95 2 62251

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 42 28 9 11 9 1 0 70 20 123239
2014 First Offical Language - French 41 36 11 7 4 1 0 77 12 56768

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 38 9 9 4 0 0 78 13 123196
2014 First Offical Language - French 38 45 9 5 2 0 0 84 7 56752

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 43 32 14 4 3 4 1 78 7 123176
2014 First Offical Language - French 35 41 14 3 2 5 1 80 5 56768

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 40 35 13 6 4 2 0 77 10 123245
2014 First Offical Language - French 34 43 13 4 2 3 0 80 6 56775
2011 First Offical Language - English 31 37 15 8 6 3 0 71 14 134686
2011 First Offical Language - French 29 42 16 5 3 3 0 74 9 62229

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 44 34 10 7 5 0 0 78 11 123186
2014 First Offical Language - French 39 43 11 4 2 0 0 82 7 56724
2011 First Offical Language - English 38 37 12 7 6 0 0 75 13 134534
2011 First Offical Language - French 35 43 13 5 3 0 0 79 8 62112
2008 First Offical Language - English 34 38 12 9 6 0 0 73 15 112103
2008 First Offical Language - French 32 45 13 6 3 0 0 77 9 51350

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 30 31 14 11 9 3 3 65 20 123254
2014 First Offical Language - French 24 34 18 10 7 4 4 63 18 56781

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 42 38 10 5 2 3 1 83 7 123218
2014 First Offical Language - French 28 48 14 4 1 4 1 80 6 56752
2011 First Offical Language - English 38 38 12 6 3 3 1 78 9 134650
2011 First Offical Language - French 28 45 15 5 2 5 1 77 7 62194

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 39 35 10 7 4 3 1 77 12 123226
2014 First Offical Language - French 30 43 12 8 4 3 1 76 12 56772
2011 First Offical Language - English 36 34 11 8 6 4 1 74 14 134572
2011 First Offical Language - French 31 39 12 9 4 4 1 73 14 62178
2008 First Offical Language - English 32 35 12 10 7 4 1 70 18 112124
2008 First Offical Language - French 29 38 13 10 5 4 1 70 16 51362

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 26 34 18 10 7 4 1 63 17 123210
2014 First Offical Language - French 19 34 22 11 5 6 2 58 18 56768
2011 First Offical Language - English 19 35 20 12 8 4 1 58 21 134685
2011 First Offical Language - French 17 34 23 11 6 7 2 56 19 62224

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 18 24 16 16 16 8 2 46 36 123209
2014 First Offical Language - French 13 25 21 15 13 10 3 44 32 56773
2011 First Offical Language - English 15 23 17 16 17 9 2 43 38 134754
2011 First Offical Language - French 13 25 20 14 11 13 4 46 30 62261

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 31 46 5 13 5 0 0 77 18 123244
2014 First Offical Language - French 33 48 7 9 3 0 0 81 12 56772
2011 First Offical Language - English 33 47 4 11 4 0 0 81 15 134852
2011 First Offical Language - French 40 44 6 8 2 0 0 85 10 62304
2008 First Offical Language - English 34 47 4 11 4 0 0 81 15 112176
2008 First Offical Language - French 41 45 6 7 2 0 0 85 9 51387

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 41 33 7 11 7 0 0 75 19 123178
2014 First Offical Language - French 37 39 9 10 5 0 0 76 15 56725
2011 First Offical Language - English 40 36 7 10 6 0 0 76 17 134541
2011 First Offical Language - French 39 39 9 8 4 0 0 78 13 62177

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 43 36 9 8 4 0 0 79 12 123155
2014 First Offical Language - French 39 42 10 6 2 0 0 82 8 56727

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 76 17 3 1 1 1 1 94 2 123234
2014 First Offical Language - French 50 35 6 6 2 1 0 86 8 56755
2011 First Offical Language - English 78 15 3 1 1 1 1 95 2 134831
2011 First Offical Language - French 55 30 6 6 2 1 0 86 8 62293
2008 First Offical Language - English 78 16 2 1 1 0 1 95 2 112067
2008 First Offical Language - French 54 31 6 6 3 0 0 85 9 51314

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 75 16 3 2 1 0 2 93 3 123192
2014 First Offical Language - French 38 30 10 14 8 0 1 68 22 56742
2011 First Offical Language - English 77 15 3 2 1 0 2 94 3 134785
2011 First Offical Language - French 42 26 9 15 8 0 1 69 22 62257
2008 First Offical Language - English 78 15 3 2 1 0 1 94 3 112097
2008 First Offical Language - French 41 26 9 15 8 0 1 68 23 51345

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 78 11 4 1 1 0 4 94 2 123250
2014 First Offical Language - French 51 24 7 9 7 0 2 77 16 56785
2011 First Offical Language - English 76 12 5 1 1 1 4 93 2 134677
2011 First Offical Language - French 51 23 7 10 7 0 2 75 17 62261
2008 First Offical Language - English 74 10 4 2 1 1 8 92 3 112152
2008 First Offical Language - French 50 21 7 10 9 0 3 73 20 51370

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 82 9 3 1 1 0 4 95 1 123221
2014 First Offical Language - French 66 19 4 4 4 0 2 87 8 56778
2011 First Offical Language - English 81 9 4 1 1 0 4 94 2 134699
2011 First Offical Language - French 68 17 4 4 5 0 2 87 9 62262
2008 First Offical Language - English 82 6 3 1 1 1 7 95 2 112073
2008 First Offical Language - French 70 13 4 5 6 0 2 85 11 51352

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 68 16 7 2 1 2 6 90 3 123240
2014 First Offical Language - French 38 31 11 9 6 2 4 73 16 56775

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 72 14 5 1 1 3 4 92 2 123216
2014 First Offical Language - French 48 33 7 5 3 2 2 85 8 56774
2011 First Offical Language - English 73 14 6 1 1 2 3 92 2 134715
2011 First Offical Language - French 52 29 8 5 3 1 2 84 8 62242
2008 First Offical Language - English 74 13 6 1 1 2 3 92 2 112170
2008 First Offical Language - French 51 29 8 6 3 1 2 83 9 51380

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 20 80 123045
2014 First Offical Language - French 17 83 56716

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 51 23084
2014 First Offical Language - French 48 9134

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 63 23084
2014 First Offical Language - French 62 9134

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 23084
2014 First Offical Language - French 7 9134

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 23084
2014 First Offical Language - French 3 9134

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 23084
2014 First Offical Language - French 3 9134

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 23084
2014 First Offical Language - French 5 9134

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 4 23084
2014 First Offical Language - French 4 9134

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 42 23105
2014 First Offical Language - French 35 9146

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 39 23105
2014 First Offical Language - French 41 9146

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 44 23105
2014 First Offical Language - French 40 9146

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 41 23105
2014 First Offical Language - French 38 9146

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 30 23105
2014 First Offical Language - French 25 9146

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 56 23105
2014 First Offical Language - French 62 9146

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 36 23105
2014 First Offical Language - French 35 9146

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 2 23105
2014 First Offical Language - French 2 9146

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 23105
2014 First Offical Language - French 6 9146

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 13 23105
2014 First Offical Language - French 13 9146

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 48 23105
2014 First Offical Language - French 42 9146

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 31 23105
2014 First Offical Language - French 23 9146

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 14 23105
2014 First Offical Language - French 13 9146

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 50 23093
2014 First Offical Language - French 54 9150

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 29 23093
2014 First Offical Language - French 30 9150

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 23093
2014 First Offical Language - French 12 9150

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 21 23093
2014 First Offical Language - French 21 9150

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 11 23093
2014 First Offical Language - French 13 9150

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 23093
2014 First Offical Language - French 7 9150

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 16 23093
2014 First Offical Language - French 17 9150

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 23093
2014 First Offical Language - French 12 9150

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 27 23093
2014 First Offical Language - French 20 9150

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 12 21419
2014 First Offical Language - French 15 8536

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 17 21419
2014 First Offical Language - French 15 8536

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 21419
2014 First Offical Language - French 13 8536

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 21419
2014 First Offical Language - French 8 8536

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 21419
2014 First Offical Language - French 12 8536

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 21419
2014 First Offical Language - French 12 8536

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 21419
2014 First Offical Language - French 13 8536

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 21419
2014 First Offical Language - French 8 8536

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 10 21419
2014 First Offical Language - French 13 8536

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 26 21419
2014 First Offical Language - French 21 8536

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 21419
2014 First Offical Language - French 11 8536

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 46 21419
2014 First Offical Language - French 41 8536

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 2 21419
2014 First Offical Language - French 1 8536

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 57 21419
2014 First Offical Language - French 45 8536

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 13 21419
2014 First Offical Language - French 14 8536

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 17 18 20 8 8 23 6 49 23 123227
2014 First Offical Language - French 13 20 19 7 5 29 8 52 19 56776

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 28 28 19 8 6 10 1 63 16 123181
2014 First Offical Language - French 22 35 19 6 4 13 1 67 11 56759
2011 First Offical Language - English 32 34 16 7 5 6 0 70 13 134635
2011 First Offical Language - French 29 40 15 5 3 7 0 75 9 62202

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 9 91 122985
2014 First Offical Language - French 7 93 56701

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 37 10039
2014 First Offical Language - French 35 3690

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 79 10039
2014 First Offical Language - French 81 3690

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 3 10039
2014 First Offical Language - French 4 3690

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 3 10039
2014 First Offical Language - French 2 3690

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 10039
2014 First Offical Language - French 5 3690

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 10039
2014 First Offical Language - French 5 3690

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 10039
2014 First Offical Language - French 8 3690

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 23 10033
2014 First Offical Language - French 13 3688

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 17 10033
2014 First Offical Language - French 17 3688

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 13 10033
2014 First Offical Language - French 8 3688

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 10033
2014 First Offical Language - French 4 3688

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 25 10033
2014 First Offical Language - French 18 3688

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 26 10033
2014 First Offical Language - French 19 3688

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 3 10033
2014 First Offical Language - French 2 3688

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 10033
2014 First Offical Language - French 6 3688

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 15 10033
2014 First Offical Language - French 18 3688

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 18 10033
2014 First Offical Language - French 11 3688

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 0 10033
2014 First Offical Language - French 2 3688

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 26 10033
2014 First Offical Language - French 42 3688

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 28 10045
2014 First Offical Language - French 31 3686

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 15 10045
2014 First Offical Language - French 17 3686

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 10045
2014 First Offical Language - French 7 3686

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 19 10045
2014 First Offical Language - French 20 3686

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 10045
2014 First Offical Language - French 6 3686

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 10045
2014 First Offical Language - French 7 3686

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 10045
2014 First Offical Language - French 11 3686

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 10045
2014 First Offical Language - French 9 3686

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 49 10045
2014 First Offical Language - French 44 3686

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 6 9308
2014 First Offical Language - French 7 3429

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 11 9308
2014 First Offical Language - French 10 3429

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 4 9308
2014 First Offical Language - French 4 3429

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 3 9308
2014 First Offical Language - French 2 3429

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 3 9308
2014 First Offical Language - French 3 3429

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 5 9308
2014 First Offical Language - French 6 3429

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 7 9308
2014 First Offical Language - French 9 3429

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 9308
2014 First Offical Language - French 10 3429

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 9 9308
2014 First Offical Language - French 10 3429

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 25 9308
2014 First Offical Language - French 19 3429

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 8 9308
2014 First Offical Language - French 11 3429

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 45 9308
2014 First Offical Language - French 42 3429

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 2 9308
2014 First Offical Language - French 2 3429

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 68 9308
2014 First Offical Language - French 57 3429

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 First Offical Language - English 13 9308
2014 First Offical Language - French 14 3429

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 18 17 22 4 4 29 6 54 12 123189
2014 First Offical Language - French 13 21 18 3 2 35 8 58 9 56769

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 31 28 19 4 4 13 1 69 9 123134
2014 First Offical Language - French 23 35 18 3 2 17 2 72 7 56740
2011 First Offical Language - English 37 34 14 5 3 7 0 76 8 134650
2011 First Offical Language - French 31 41 14 3 1 9 0 80 5 62220

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 17 83 122961
2014 First Offical Language - French 12 88 56668

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 First Offical Language - English 78 22 20179
2014 First Offical Language - French 77 23 7050

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 50 31 6 8 4 0 0 82 12 15822
2014 First Offical Language - French 48 36 7 6 2 0 1 85 8 5496

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 29 50 8 5 2 2 4 84 7 123250
2014 First Offical Language - French 20 50 15 6 2 1 5 76 9 56765
2011 First Offical Language - English 27 52 8 6 2 1 4 84 8 134719
2011 First Offical Language - French 21 50 14 7 2 1 5 76 9 62236
2008 First Offical Language - English 27 49 8 6 3 2 4 81 10 112279
2008 First Offical Language - French 20 48 14 8 3 1 6 73 11 51420

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 11 24 23 10 7 17 8 46 24 123212
2014 First Offical Language - French 8 24 23 8 5 22 10 47 19 56758
2011 First Offical Language - English 11 26 23 11 7 17 5 47 23 134678
2011 First Offical Language - French 9 25 22 8 4 22 9 50 18 62219

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 37 31 12 4 2 8 5 78 8 123235
2014 First Offical Language - French 31 40 11 3 1 7 6 82 5 56775
2011 First Offical Language - English 36 32 12 5 3 8 4 78 9 134738
2011 First Offical Language - French 34 38 11 3 1 7 5 82 6 62267
2008 First Offical Language - English 34 34 11 5 3 9 4 78 8 112190
2008 First Offical Language - French 30 40 12 3 1 8 6 81 5 51394

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 First Offical Language - English 27 29 16 7 5 12 5 67 14 123148
2014 First Offical Language - French 25 38 15 4 2 10 5 75 8 56735
2011 First Offical Language - English 27 31 15 7 5 11 4 68 14 134515
2011 First Offical Language - French 28 38 14 4 2 9 5 77 7 62154
2008 First Offical Language - English 29 31 14 9 6 8 4 68 17 112149
2008 First Offical Language - French 30 39 13 5 2 6 5 77 8 51385