2014 Public Service Employee Survey Results by Theme for the Public Service by Question 93. In total, how many years have you been working in the federal public service?

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 38 43 11 5 3 0 0 81 8 14474
2014 3 to 10 years in the federal public service 28 45 13 9 6 0 0 73 15 68615
2014 11 to 20 years in the federal public service 28 44 12 9 6 0 0 73 15 53991
2014 More than 20 years in the federal public service 32 44 11 8 5 0 0 77 13 40558
2011 Less than 3 years in the federal public service 39 39 12 7 4 0 0 78 10 24852
2011 3 to 10 years in the federal public service 32 41 12 8 5 0 0 74 14 77755
2011 11 to 20 years in the federal public service 33 42 11 8 6 0 0 75 14 46117
2011 More than 20 years in the federal public service 38 40 10 7 5 0 0 79 11 46796
2008 Less than 3 years in the federal public service 37 41 12 7 3 0 0 78 10 27047
2008 3 to 10 years in the federal public service 32 43 12 9 5 0 0 75 13 58037
2008 11 to 20 years in the federal public service 34 43 10 8 5 0 0 77 13 36383
2008 More than 20 years in the federal public service 39 40 9 7 5 0 0 79 12 39952

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 75 22 3 1 0 0 0 96 1 14476
2014 3 to 10 years in the federal public service 66 28 4 1 1 0 0 94 2 68618
2014 11 to 20 years in the federal public service 64 29 5 1 1 0 0 93 3 53988
2014 More than 20 years in the federal public service 65 28 4 1 1 0 0 93 3 40561
2011 Less than 3 years in the federal public service 72 24 3 1 0 0 0 96 1 24867
2011 3 to 10 years in the federal public service 65 29 4 1 1 0 0 94 2 77846
2011 11 to 20 years in the federal public service 64 30 4 1 1 0 0 93 3 46153
2011 More than 20 years in the federal public service 64 29 4 1 1 0 0 93 2 46877

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 64 27 7 2 1 0 0 91 2 14466
2014 3 to 10 years in the federal public service 57 30 9 3 2 0 0 87 4 68581
2014 11 to 20 years in the federal public service 58 29 8 3 2 0 0 88 4 53956
2014 More than 20 years in the federal public service 63 27 6 2 2 0 0 90 4 40523
2011 Less than 3 years in the federal public service 58 31 8 2 1 0 0 89 3 24864
2011 3 to 10 years in the federal public service 55 33 8 3 1 0 0 88 4 77856
2011 11 to 20 years in the federal public service 58 31 7 3 1 0 0 89 4 46164
2011 More than 20 years in the federal public service 63 28 6 2 1 0 0 91 3 46861

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 51 35 8 3 2 0 0 87 5 14462
2014 3 to 10 years in the federal public service 37 41 12 6 4 0 0 78 10 68582
2014 11 to 20 years in the federal public service 37 40 12 7 4 0 0 77 10 53952
2014 More than 20 years in the federal public service 42 39 10 5 3 0 0 81 9 40525
2011 Less than 3 years in the federal public service 48 37 8 5 2 0 0 85 7 24874
2011 3 to 10 years in the federal public service 39 42 10 6 3 0 0 81 9 77849
2011 11 to 20 years in the federal public service 39 42 9 6 3 0 0 81 9 46173
2011 More than 20 years in the federal public service 43 41 8 5 3 0 0 84 8 46864
2008 Less than 3 years in the federal public service 45 40 8 5 2 0 0 85 7 27125
2008 3 to 10 years in the federal public service 39 43 9 6 3 0 0 82 9 58288
2008 11 to 20 years in the federal public service 40 43 8 6 3 0 0 83 9 36613
2008 More than 20 years in the federal public service 44 40 7 5 3 0 0 84 8 40234

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 51 32 10 4 2 1 0 83 7 14475
2014 3 to 10 years in the federal public service 28 36 17 11 7 1 0 65 18 68626
2014 11 to 20 years in the federal public service 24 35 19 13 9 1 0 59 23 53995
2014 More than 20 years in the federal public service 25 35 17 12 10 1 0 60 22 40566
2011 Less than 3 years in the federal public service 42 34 13 6 3 1 0 77 9 24854
2011 3 to 10 years in the federal public service 28 36 19 10 6 1 0 65 17 77771
2011 11 to 20 years in the federal public service 24 35 20 12 9 1 0 59 20 46122
2011 More than 20 years in the federal public service 25 35 19 11 9 1 0 61 20 46820

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 49 34 10 5 2 0 0 83 7 14466
2014 3 to 10 years in the federal public service 27 37 17 12 7 0 0 65 19 68613
2014 11 to 20 years in the federal public service 23 37 18 13 9 0 0 60 22 53983
2014 More than 20 years in the federal public service 25 36 17 13 9 0 0 62 22 40549
2011 Less than 3 years in the federal public service 40 37 12 7 3 0 0 78 10 24843
2011 3 to 10 years in the federal public service 27 39 17 11 6 0 0 66 18 77685
2011 11 to 20 years in the federal public service 23 38 18 13 8 0 0 61 21 46090
2011 More than 20 years in the federal public service 24 38 17 12 8 0 0 62 20 46779
2008 Less than 3 years in the federal public service 41 38 11 7 3 0 0 80 9 27123
2008 3 to 10 years in the federal public service 26 41 15 12 6 0 0 67 18 58257
2008 11 to 20 years in the federal public service 23 40 16 13 8 0 0 64 20 36604
2008 More than 20 years in the federal public service 26 39 14 12 8 0 0 65 20 40201

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 37 24 17 9 6 5 1 65 16 14473
2014 3 to 10 years in the federal public service 27 25 19 14 11 4 0 55 25 68629
2014 11 to 20 years in the federal public service 26 26 19 13 11 4 1 54 26 53992
2014 More than 20 years in the federal public service 30 27 18 11 9 4 1 61 21 40538
2011 Less than 3 years in the federal public service 35 24 17 10 7 5 1 63 19 24846
2011 3 to 10 years in the federal public service 28 26 18 13 11 4 0 56 25 77754
2011 11 to 20 years in the federal public service 27 27 18 13 10 5 0 57 25 46118
2011 More than 20 years in the federal public service 31 28 17 10 8 4 1 63 20 46795
2008 Less than 3 years in the federal public service 31 27 17 12 7 6 1 62 20 27117
2008 3 to 10 years in the federal public service 25 28 18 14 10 5 0 56 25 58254
2008 11 to 20 years in the federal public service 25 30 17 13 9 5 1 58 24 36594
2008 More than 20 years in the federal public service 31 30 15 11 8 4 1 64 20 40198
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Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 57 26 8 4 2 2 1 86 6 14475
2014 3 to 10 years in the federal public service 42 31 12 7 5 2 1 75 12 68622
2014 11 to 20 years in the federal public service 40 32 13 7 6 2 1 73 13 53993
2014 More than 20 years in the federal public service 40 32 13 7 5 2 1 74 12 40566
2011 Less than 3 years in the federal public service 50 29 10 5 3 3 1 82 8 24873
2011 3 to 10 years in the federal public service 40 32 12 8 6 2 1 74 14 77792
2011 11 to 20 years in the federal public service 38 32 13 8 6 2 0 72 15 46149
2011 More than 20 years in the federal public service 39 33 13 8 6 2 1 73 14 46835
2008 Less than 3 years in the federal public service 46 30 10 6 3 3 1 80 10 27117
2008 3 to 10 years in the federal public service 37 31 13 9 7 3 0 71 16 58289
2008 11 to 20 years in the federal public service 35 32 13 9 8 2 0 70 17 36613
2008 More than 20 years in the federal public service 37 32 13 9 7 2 0 70 16 40241

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 54 29 8 5 2 1 1 84 8 14477
2014 3 to 10 years in the federal public service 40 34 11 9 6 1 0 74 15 68611
2014 11 to 20 years in the federal public service 38 35 11 9 6 1 0 73 16 53993
2014 More than 20 years in the federal public service 38 35 11 9 6 1 0 74 15 40558
2011 Less than 3 years in the federal public service 46 32 9 7 4 1 1 79 11 24846
2011 3 to 10 years in the federal public service 37 35 11 10 6 1 0 73 16 77733
2011 11 to 20 years in the federal public service 35 36 11 10 7 1 0 71 17 46127
2011 More than 20 years in the federal public service 36 36 11 10 7 1 0 73 16 46809
2008 Less than 3 years in the federal public service 43 33 10 8 4 1 1 77 13 27115
2008 3 to 10 years in the federal public service 35 34 11 11 8 1 0 70 19 58287
2008 11 to 20 years in the federal public service 33 36 11 11 9 1 0 69 20 36587
2008 More than 20 years in the federal public service 34 36 11 10 9 1 0 70 19 40213

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 58 26 8 5 2 1 0 85 7 14466
2014 3 to 10 years in the federal public service 46 30 11 7 6 0 0 76 13 68597
2014 11 to 20 years in the federal public service 44 30 11 8 6 0 0 75 14 53963
2014 More than 20 years in the federal public service 46 30 11 7 6 0 0 76 12 40535

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 45 28 9 4 2 10 1 82 7 14462
2014 3 to 10 years in the federal public service 25 33 16 10 8 8 0 63 19 68574
2014 11 to 20 years in the federal public service 21 33 18 12 9 7 0 58 22 53984
2014 More than 20 years in the federal public service 22 33 18 11 9 7 0 59 21 40538
2011 Less than 3 years in the federal public service 34 31 15 6 4 8 1 72 11 24833
2011 3 to 10 years in the federal public service 22 31 19 11 9 7 0 58 22 77750
2011 11 to 20 years in the federal public service 19 30 20 12 12 7 0 53 26 46126
2011 More than 20 years in the federal public service 20 30 20 12 11 7 1 54 24 46847

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 43 30 12 6 4 5 1 77 10 14459
2014 3 to 10 years in the federal public service 21 32 19 15 11 3 0 54 26 68577
2014 11 to 20 years in the federal public service 17 31 20 16 13 2 0 49 30 53979
2014 More than 20 years in the federal public service 18 31 20 16 13 2 0 50 29 40548
2011 Less than 3 years in the federal public service 33 33 16 8 5 3 0 69 14 24833
2011 3 to 10 years in the federal public service 19 32 20 14 13 2 0 52 28 77695
2011 11 to 20 years in the federal public service 15 30 20 16 16 2 0 46 33 46093
2011 More than 20 years in the federal public service 16 30 20 15 15 2 0 48 31 46790
2008 Less than 3 years in the federal public service 33 34 15 8 5 5 1 71 13 27123
2008 3 to 10 years in the federal public service 19 33 19 14 13 3 0 54 27 58268
2008 11 to 20 years in the federal public service 17 32 19 16 15 2 0 49 31 36606
2008 More than 20 years in the federal public service 18 32 18 15 15 2 0 51 31 40205

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 31 30 15 9 5 10 1 68 16 14454
2014 3 to 10 years in the federal public service 14 28 21 18 13 5 0 45 33 68555
2014 11 to 20 years in the federal public service 11 28 21 20 15 5 0 41 37 53967
2014 More than 20 years in the federal public service 12 28 22 19 14 4 0 42 35 40538
2011 Less than 3 years in the federal public service 20 34 18 13 6 9 0 59 21 24849
2011 3 to 10 years in the federal public service 11 31 21 19 12 6 0 45 33 77751
2011 11 to 20 years in the federal public service 9 29 21 21 15 5 0 40 37 46137
2011 More than 20 years in the federal public service 9 30 22 20 14 5 0 42 36 46846
2008 Less than 3 years in the federal public service 19 34 18 13 6 10 1 59 21 27100
2008 3 to 10 years in the federal public service 10 31 20 21 14 6 0 43 36 58244
2008 11 to 20 years in the federal public service 8 30 20 22 15 5 0 39 39 36609
2008 More than 20 years in the federal public service 9 31 20 21 15 4 0 41 38 40217

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 34 27 14 8 6 10 0 68 17 14458
2014 3 to 10 years in the federal public service 16 25 19 16 17 6 0 45 35 68578
2014 11 to 20 years in the federal public service 14 26 19 17 18 6 0 42 37 53965
2014 More than 20 years in the federal public service 16 27 19 15 16 6 0 46 34 40540
2011 Less than 3 years in the federal public service 24 31 17 11 8 10 0 61 21 24854
2011 3 to 10 years in the federal public service 14 28 19 16 15 7 0 46 34 77764
2011 11 to 20 years in the federal public service 13 28 19 17 17 7 0 43 37 46141
2011 More than 20 years in the federal public service 14 29 19 15 16 6 0 46 33 46851
2008 Less than 3 years in the federal public service 22 31 17 11 7 12 0 60 21 27111
2008 3 to 10 years in the federal public service 13 28 19 17 16 9 0 44 36 58257
2008 11 to 20 years in the federal public service 12 28 18 17 17 8 0 43 37 36624
2008 More than 20 years in the federal public service 13 30 18 16 16 6 0 46 34 40228

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 31 33 14 10 5 6 1 68 16 14451
2014 3 to 10 years in the federal public service 14 30 19 19 15 3 0 46 35 68572
2014 11 to 20 years in the federal public service 12 30 19 21 16 3 0 43 38 53934
2014 More than 20 years in the federal public service 13 33 19 19 14 2 0 47 34 40520
2011 Less than 3 years in the federal public service 22 36 16 14 7 4 0 61 23 24838
2011 3 to 10 years in the federal public service 12 33 18 20 14 3 0 46 35 77678
2011 11 to 20 years in the federal public service 10 32 18 22 16 2 0 43 38 46106
2011 More than 20 years in the federal public service 12 34 18 19 14 2 0 47 34 46827
2008 Less than 3 years in the federal public service 23 38 15 14 6 4 0 64 21 27115
2008 3 to 10 years in the federal public service 12 35 16 21 13 2 0 48 35 58247
2008 11 to 20 years in the federal public service 11 35 16 22 14 2 0 47 36 36599
2008 More than 20 years in the federal public service 13 37 16 20 13 2 0 50 33 40218

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 37 28 13 7 4 8 2 73 13 14447
2014 3 to 10 years in the federal public service 24 32 17 13 10 4 1 58 24 68542
2014 11 to 20 years in the federal public service 21 32 17 14 11 3 1 56 26 53912
2014 More than 20 years in the federal public service 22 32 18 13 11 3 1 57 25 40477
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 34 37 15 9 4 1 0 72 13 14471
2014 3 to 10 years in the federal public service 21 35 18 15 11 0 0 56 27 68583
2014 11 to 20 years in the federal public service 19 35 17 16 12 0 0 54 29 53973
2014 More than 20 years in the federal public service 21 36 17 15 11 0 0 57 26 40564
2011 Less than 3 years in the federal public service 30 39 15 9 5 1 0 70 15 24875
2011 3 to 10 years in the federal public service 20 38 16 15 10 0 0 59 25 77855
2011 11 to 20 years in the federal public service 18 36 16 16 12 0 0 55 28 46171
2011 More than 20 years in the federal public service 20 37 16 15 12 0 0 57 26 46890

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 18 20 16 12 7 23 3 51 27 14475
2014 3 to 10 years in the federal public service 10 19 19 20 17 13 2 34 44 68602
2014 11 to 20 years in the federal public service 10 22 19 19 16 11 2 37 41 53982
2014 More than 20 years in the federal public service 11 25 20 18 14 10 2 42 36 40559

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 48 32 10 6 3 1 1 81 9 14475
2014 3 to 10 years in the federal public service 36 36 12 9 6 1 0 72 15 68627
2014 11 to 20 years in the federal public service 34 36 12 10 7 1 0 71 16 53995
2014 More than 20 years in the federal public service 35 37 13 9 6 0 0 72 15 40574
2011 Less than 3 years in the federal public service 40 35 11 8 4 1 1 76 12 24868
2011 3 to 10 years in the federal public service 33 37 12 10 7 0 0 70 17 77818
2011 11 to 20 years in the federal public service 31 37 13 11 7 0 0 69 18 46153
2011 More than 20 years in the federal public service 32 37 13 10 7 0 0 70 17 46860
2008 Less than 3 years in the federal public service 37 35 12 9 6 1 1 73 15 27114
2008 3 to 10 years in the federal public service 30 36 12 12 9 1 0 67 21 58290
2008 11 to 20 years in the federal public service 28 36 13 12 9 1 0 65 21 36610
2008 More than 20 years in the federal public service 30 35 13 11 9 1 1 66 21 40245

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 46 28 10 3 2 7 3 83 6 14474
2014 3 to 10 years in the federal public service 40 34 12 5 4 4 1 78 9 68598
2014 11 to 20 years in the federal public service 40 34 12 5 4 4 1 78 10 53978
2014 More than 20 years in the federal public service 41 35 12 4 4 3 1 79 8 40556
2011 Less than 3 years in the federal public service 43 29 12 4 3 6 2 79 8 24828
2011 3 to 10 years in the federal public service 39 32 13 6 5 4 1 74 12 77710
2011 11 to 20 years in the federal public service 38 33 13 6 5 4 1 74 12 46074
2011 More than 20 years in the federal public service 41 33 13 6 5 3 1 76 11 46751
2008 Less than 3 years in the federal public service 38 29 13 5 4 9 3 75 10 27095
2008 3 to 10 years in the federal public service 35 31 14 7 6 6 1 71 14 58234
2008 11 to 20 years in the federal public service 36 32 14 7 6 5 1 72 14 36572
2008 More than 20 years in the federal public service 38 32 12 6 6 4 1 74 13 40188

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 30 33 15 6 3 6 6 72 11 478
2014 3 to 10 years in the federal public service 24 35 16 11 6 3 6 65 18 9317
2014 11 to 20 years in the federal public service 24 36 15 11 6 3 5 66 18 15488
2014 More than 20 years in the federal public service 28 36 14 10 6 2 5 69 16 14370

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 39 36 9 8 3 3 1 78 12 14480
2014 3 to 10 years in the federal public service 24 38 13 15 7 1 1 64 23 68623
2014 11 to 20 years in the federal public service 23 39 13 14 7 1 1 64 22 53982
2014 More than 20 years in the federal public service 24 40 13 13 7 1 1 66 21 40565
2011 Less than 3 years in the federal public service 35 35 11 10 4 3 1 73 15 24888
2011 3 to 10 years in the federal public service 25 37 13 15 8 2 1 64 23 77849
2011 11 to 20 years in the federal public service 24 37 13 15 9 1 1 62 24 46191
2011 More than 20 years in the federal public service 25 38 13 14 8 1 1 65 22 46875
2008 Less than 3 years in the federal public service 35 37 11 10 4 3 1 74 15 27129
2008 3 to 10 years in the federal public service 25 37 13 15 8 2 1 63 23 58292
2008 11 to 20 years in the federal public service 23 38 13 15 9 2 1 63 24 36607
2008 More than 20 years in the federal public service 25 38 12 14 8 2 1 65 22 40241

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 34 26 12 8 4 14 2 71 14 14479
2014 3 to 10 years in the federal public service 22 28 16 14 11 7 1 55 28 68614
2014 11 to 20 years in the federal public service 23 28 16 14 11 6 1 55 27 53973
2014 More than 20 years in the federal public service 25 29 16 13 10 6 2 58 25 40562
2011 Less than 3 years in the federal public service 33 26 13 9 6 11 1 68 17 24870
2011 3 to 10 years in the federal public service 25 27 15 14 12 6 1 56 28 77804
2011 11 to 20 years in the federal public service 24 27 15 14 13 5 1 55 29 46141
2011 More than 20 years in the federal public service 27 27 15 13 12 5 1 58 26 46808
2008 Less than 3 years in the federal public service 33 28 12 9 5 11 1 70 16 27126
2008 3 to 10 years in the federal public service 25 28 15 14 11 7 1 57 27 58275
2008 11 to 20 years in the federal public service 24 28 15 14 12 5 1 56 28 36599
2008 More than 20 years in the federal public service 27 29 14 13 11 5 1 59 26 40209

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 34 39 10 12 4 0 1 74 16 14470
2014 3 to 10 years in the federal public service 23 39 13 16 9 0 0 62 25 68596
2014 11 to 20 years in the federal public service 22 39 12 16 10 0 0 62 26 53958
2014 More than 20 years in the federal public service 26 39 12 14 9 0 1 65 23 40536
2011 Less than 3 years in the federal public service 32 40 11 11 5 0 1 73 16 24868
2011 3 to 10 years in the federal public service 26 41 12 13 7 0 1 67 20 77790
2011 11 to 20 years in the federal public service 25 41 13 13 7 0 1 67 21 46139
2011 More than 20 years in the federal public service 29 41 12 11 6 0 1 70 17 46831
2008 Less than 3 years in the federal public service 29 41 12 12 5 0 1 71 17 27121
2008 3 to 10 years in the federal public service 23 42 13 14 7 0 1 66 21 58300
2008 11 to 20 years in the federal public service 23 43 13 14 7 0 1 66 21 36621
2008 More than 20 years in the federal public service 26 42 13 11 6 0 1 69 18 40237

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 42 38 11 6 3 0 0 80 9 14473
2014 3 to 10 years in the federal public service 36 40 12 8 4 0 0 76 12 68609
2014 11 to 20 years in the federal public service 39 40 11 7 4 0 0 78 11 53991
2014 More than 20 years in the federal public service 43 38 10 5 3 0 0 81 9 40564
2011 Less than 3 years in the federal public service 43 35 11 7 4 0 0 78 11 24857
2011 3 to 10 years in the federal public service 40 37 11 7 4 0 0 77 11 77779
2011 11 to 20 years in the federal public service 42 38 10 6 4 0 0 80 10 46129
2011 More than 20 years in the federal public service 48 35 10 5 3 0 0 83 8 46809
2008 Less than 3 years in the federal public service 37 40 11 8 4 0 0 77 12 27135
2008 3 to 10 years in the federal public service 36 42 11 7 4 0 0 78 11 58304
2008 11 to 20 years in the federal public service 38 42 10 6 4 0 0 80 10 36623
2008 More than 20 years in the federal public service 42 38 10 5 3 0 0 81 9 40229

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 46 36 9 6 3 0 0 83 9 14470
2014 3 to 10 years in the federal public service 42 38 9 7 4 0 0 80 11 68576
2014 11 to 20 years in the federal public service 44 39 8 6 3 0 0 83 9 53964
2014 More than 20 years in the federal public service 49 36 7 5 3 0 0 85 8 40535
2011 Less than 3 years in the federal public service 44 37 8 7 4 0 0 81 11 24858
2011 3 to 10 years in the federal public service 43 40 8 6 4 0 0 83 9 77822
2011 11 to 20 years in the federal public service 46 39 7 5 3 0 0 86 8 46154
2011 More than 20 years in the federal public service 50 37 6 4 2 0 0 88 6 46846
2008 Less than 3 years in the federal public service 40 40 8 7 4 0 0 81 11 27137
2008 3 to 10 years in the federal public service 41 43 7 5 3 0 0 84 8 58314
2008 11 to 20 years in the federal public service 43 43 7 4 3 0 0 86 7 36634
2008 More than 20 years in the federal public service 47 40 6 4 2 0 0 88 6 40254

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 33 30 14 9 5 7 2 70 15 14466
2014 3 to 10 years in the federal public service 19 30 17 17 14 2 0 51 32 68605
2014 11 to 20 years in the federal public service 17 31 18 18 15 2 0 49 33 53970
2014 More than 20 years in the federal public service 18 33 18 15 12 2 1 53 28 40547
2011 Less than 3 years in the federal public service 29 32 16 11 7 4 1 65 18 24853
2011 3 to 10 years in the federal public service 20 33 17 16 13 1 0 54 29 77816
2011 11 to 20 years in the federal public service 18 33 17 16 14 1 0 52 30 46144
2011 More than 20 years in the federal public service 21 34 17 14 12 1 0 56 26 46837
2008 Less than 3 years in the federal public service 27 36 16 11 6 4 1 66 17 27109
2008 3 to 10 years in the federal public service 19 35 17 16 12 1 0 54 28 58264
2008 11 to 20 years in the federal public service 16 35 17 17 13 1 0 52 30 36593
2008 More than 20 years in the federal public service 18 36 18 15 12 1 0 54 28 40241

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 28 26 13 11 10 7 6 62 24 14473
2014 3 to 10 years in the federal public service 16 26 15 18 22 2 1 43 42 68614
2014 11 to 20 years in the federal public service 14 25 15 19 24 2 2 39 45 53992
2014 More than 20 years in the federal public service 14 24 17 17 22 2 4 40 42 40552
2011 Less than 3 years in the federal public service 22 29 16 14 12 4 3 55 28 24855
2011 3 to 10 years in the federal public service 15 28 15 18 21 2 1 45 40 77806
2011 11 to 20 years in the federal public service 13 26 15 19 24 1 2 41 44 46147
2011 More than 20 years in the federal public service 13 25 16 18 23 1 4 40 43 46815
2008 Less than 3 years in the federal public service 25 37 13 11 8 4 2 66 20 27088
2008 3 to 10 years in the federal public service 17 34 13 16 16 1 1 53 34 58231
2008 11 to 20 years in the federal public service 14 31 14 18 20 1 1 46 40 36598
2008 More than 20 years in the federal public service 12 28 15 18 22 1 3 42 42 40189

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 27 39 16 11 6 1 1 67 17 14472
2014 3 to 10 years in the federal public service 20 40 14 15 10 0 0 60 25 68604
2014 11 to 20 years in the federal public service 20 40 13 15 11 0 0 61 26 53989
2014 More than 20 years in the federal public service 23 41 12 14 10 0 0 64 24 40556
2011 Less than 3 years in the federal public service 30 38 14 10 6 1 1 70 15 24850
2011 3 to 10 years in the federal public service 26 39 13 12 8 0 0 66 20 77800
2011 11 to 20 years in the federal public service 27 40 12 12 9 0 0 67 21 46129
2011 More than 20 years in the federal public service 30 39 11 11 8 0 0 70 19 46824

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 35 35 16 9 5 1 1 70 14 14469
2014 3 to 10 years in the federal public service 27 36 16 12 9 0 0 63 21 68608
2014 11 to 20 years in the federal public service 26 36 15 13 10 0 0 62 22 53980
2014 More than 20 years in the federal public service 28 36 15 12 9 0 0 64 21 40550

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 40 39 12 5 2 1 1 80 8 14467
2014 3 to 10 years in the federal public service 27 38 16 11 7 0 0 66 18 68593
2014 11 to 20 years in the federal public service 25 37 16 13 8 0 0 63 21 53964
2014 More than 20 years in the federal public service 27 38 15 12 8 0 0 65 19 40546
2011 Less than 3 years in the federal public service 43 38 11 5 2 1 1 82 7 24851
2011 3 to 10 years in the federal public service 33 41 13 8 4 1 0 75 12 77739
2011 11 to 20 years in the federal public service 30 41 14 9 5 1 0 72 14 46109
2011 More than 20 years in the federal public service 33 40 13 9 5 0 0 74 14 46784

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 48 30 11 5 3 1 2 80 8 14466
2014 3 to 10 years in the federal public service 37 34 13 9 7 0 1 71 16 68582
2014 11 to 20 years in the federal public service 34 34 12 11 8 0 0 69 19 53961
2014 More than 20 years in the federal public service 35 35 13 10 7 0 1 71 17 40531
2011 Less than 3 years in the federal public service 45 33 11 5 3 1 1 81 8 24864
2011 3 to 10 years in the federal public service 38 36 11 9 5 0 1 75 14 77810
2011 11 to 20 years in the federal public service 35 37 11 9 7 0 1 73 16 46149
2011 More than 20 years in the federal public service 36 37 12 9 6 0 1 73 15 46852

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 36 20 12 7 6 4 15 69 15 14469
2014 3 to 10 years in the federal public service 32 24 11 11 12 2 8 63 25 68585
2014 11 to 20 years in the federal public service 28 24 11 12 14 1 10 59 29 53977
2014 More than 20 years in the federal public service 27 24 11 11 14 1 12 59 29 40555
2011 Less than 3 years in the federal public service 35 22 11 8 7 4 12 68 19 24860
2011 3 to 10 years in the federal public service 32 24 10 12 12 2 8 63 26 77804
2011 11 to 20 years in the federal public service 28 24 10 12 15 1 9 59 31 46144
2011 More than 20 years in the federal public service 29 23 9 11 15 1 12 60 30 46838
2008 Less than 3 years in the federal public service 37 22 11 8 7 4 11 70 18 27112
2008 3 to 10 years in the federal public service 34 25 9 12 11 2 7 65 25 58254
2008 11 to 20 years in the federal public service 32 24 8 12 14 1 8 62 29 36598
2008 More than 20 years in the federal public service 32 24 8 11 14 1 10 63 29 40217

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 54 31 10 3 2 0 1 86 4 14473
2014 3 to 10 years in the federal public service 37 35 16 6 4 0 1 73 10 68615
2014 11 to 20 years in the federal public service 31 35 20 8 5 0 1 66 14 53986
2014 More than 20 years in the federal public service 30 33 20 9 6 0 1 64 16 40569
2011 Less than 3 years in the federal public service 47 33 12 4 2 0 1 81 6 24870
2011 3 to 10 years in the federal public service 36 35 17 7 4 0 1 72 11 77816
2011 11 to 20 years in the federal public service 29 34 20 10 6 0 1 64 16 46166
2011 More than 20 years in the federal public service 28 33 21 10 7 0 1 62 17 46868
2008 Less than 3 years in the federal public service 40 36 15 5 2 0 1 77 8 27115
2008 3 to 10 years in the federal public service 28 36 20 9 5 0 1 65 15 58273
2008 11 to 20 years in the federal public service 24 34 23 12 7 0 1 58 19 36617
2008 More than 20 years in the federal public service 23 33 23 12 8 0 1 57 20 40231

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 54 19 7 3 3 5 10 84 7 14477
2014 3 to 10 years in the federal public service 47 23 9 5 7 3 7 77 13 68622
2014 11 to 20 years in the federal public service 47 24 9 6 7 3 5 77 13 53991
2014 More than 20 years in the federal public service 47 24 9 5 6 3 7 79 12 40562
2011 Less than 3 years in the federal public service 46 24 10 6 5 3 5 77 12 24857
2011 3 to 10 years in the federal public service 43 26 9 7 8 2 4 73 17 77854
2011 11 to 20 years in the federal public service 43 27 9 7 8 2 4 75 16 46154
2011 More than 20 years in the federal public service 44 27 9 6 7 2 5 77 14 46862

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 Less than 3 years in the federal public service 28 39 34 14471
2014 3 to 10 years in the federal public service 27 37 36 68624
2014 11 to 20 years in the federal public service 23 42 35 53988
2014 More than 20 years in the federal public service 28 44 29 40557
2011 Less than 3 years in the federal public service 29 39 31 24879
2011 3 to 10 years in the federal public service 28 39 33 77900
2011 11 to 20 years in the federal public service 22 46 32 46179
2011 More than 20 years in the federal public service 28 46 27 46876

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 Less than 3 years in the federal public service 2 28 22 15 34 3960
2014 3 to 10 years in the federal public service 3 40 37 11 9 19228
2014 11 to 20 years in the federal public service 10 36 37 10 8 12484
2014 More than 20 years in the federal public service 60 15 13 6 6 11176
2011 Less than 3 years in the federal public service 1 35 31 12 21 7479
2011 3 to 10 years in the federal public service 3 40 39 9 9 22228
2011 11 to 20 years in the federal public service 12 37 37 7 7 10289
2011 More than 20 years in the federal public service 63 14 13 5 5 13026
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 46 38 10 4 2 1 0 85 6 14469
2014 3 to 10 years in the federal public service 36 41 12 6 4 1 0 77 10 68591
2014 11 to 20 years in the federal public service 36 41 12 6 4 1 0 77 11 53962
2014 More than 20 years in the federal public service 40 40 11 5 3 1 0 80 9 40550
2011 Less than 3 years in the federal public service 42 41 10 5 2 1 0 83 7 24872
2011 3 to 10 years in the federal public service 35 42 12 6 3 1 0 78 10 77850
2011 11 to 20 years in the federal public service 35 43 11 6 4 1 0 79 10 46162
2011 More than 20 years in the federal public service 39 41 10 5 3 1 0 81 9 46870
2008 Less than 3 years in the federal public service 45 39 9 4 2 1 0 85 6 27110
2008 3 to 10 years in the federal public service 40 40 10 6 3 1 0 80 9 58266
2008 11 to 20 years in the federal public service 40 40 10 5 4 1 0 81 9 36596
2008 More than 20 years in the federal public service 44 38 9 5 4 1 0 83 8 40204

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 39 39 12 5 2 3 0 80 7 14478
2014 3 to 10 years in the federal public service 24 41 18 10 6 1 0 65 16 68622
2014 11 to 20 years in the federal public service 21 40 19 11 7 2 0 63 18 53995
2014 More than 20 years in the federal public service 23 41 18 10 6 2 0 65 17 40559
2011 Less than 3 years in the federal public service 33 41 13 7 3 2 0 76 10 24863
2011 3 to 10 years in the federal public service 24 42 17 10 5 1 0 67 16 77739
2011 11 to 20 years in the federal public service 21 41 18 12 7 1 0 63 19 46105
2011 More than 20 years in the federal public service 23 42 17 10 6 1 0 66 17 46839

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 35 34 14 4 2 10 1 78 6 14466
2014 3 to 10 years in the federal public service 20 36 21 9 5 9 0 62 15 68582
2014 11 to 20 years in the federal public service 18 36 22 9 6 9 0 59 17 53956
2014 More than 20 years in the federal public service 20 36 22 8 5 8 0 62 15 40513
2011 Less than 3 years in the federal public service 29 38 16 6 2 10 1 74 9 24844
2011 3 to 10 years in the federal public service 20 39 20 9 4 8 0 64 14 77697
2011 11 to 20 years in the federal public service 18 38 21 10 5 8 0 61 16 46079
2011 More than 20 years in the federal public service 20 39 20 9 5 6 0 63 15 46817

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 5 16 32 25 16 2 5 43 23 14441
2014 3 to 10 years in the federal public service 11 26 36 17 7 1 2 25 38 68491
2014 11 to 20 years in the federal public service 13 30 36 14 5 1 1 19 44 53884
2014 More than 20 years in the federal public service 13 31 36 13 4 0 2 18 45 40480
2011 Less than 3 years in the federal public service 7 18 32 23 14 2 4 39 27 24785
2011 3 to 10 years in the federal public service 12 26 35 17 7 1 2 25 39 77672
2011 11 to 20 years in the federal public service 14 30 35 14 5 1 2 19 45 46061
2011 More than 20 years in the federal public service 13 31 35 13 5 0 2 18 46 46729
2008 Less than 3 years in the federal public service 7 20 33 23 12 2 3 37 28 27061
2008 3 to 10 years in the federal public service 12 28 35 17 6 1 2 23 41 58197
2008 11 to 20 years in the federal public service 13 32 36 13 4 0 1 18 46 36548
2008 More than 20 years in the federal public service 13 33 35 13 4 0 1 17 47 40160

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 6 12 22 24 24 6 6 54 21 14422
2014 3 to 10 years in the federal public service 13 21 29 21 11 2 3 34 36 68445
2014 11 to 20 years in the federal public service 15 24 31 19 8 2 2 28 40 53835
2014 More than 20 years in the federal public service 14 25 32 18 8 2 2 27 41 40450
2011 Less than 3 years in the federal public service 7 14 23 24 22 5 5 51 23 24773
2011 3 to 10 years in the federal public service 12 20 28 22 13 2 3 37 33 77601
2011 11 to 20 years in the federal public service 14 22 30 20 9 2 3 31 38 46022
2011 More than 20 years in the federal public service 13 23 31 19 9 2 3 29 38 46654
2008 Less than 3 years in the federal public service 7 15 24 26 20 4 4 50 23 27031
2008 3 to 10 years in the federal public service 13 21 29 22 11 2 2 34 36 58118
2008 11 to 20 years in the federal public service 14 23 31 20 8 1 2 29 39 36476
2008 More than 20 years in the federal public service 14 24 31 19 8 1 2 28 40 40091

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 10 17 25 19 17 5 7 41 30 14415
2014 3 to 10 years in the federal public service 19 25 28 15 8 2 3 24 46 68453
2014 11 to 20 years in the federal public service 23 27 27 13 6 1 3 19 52 53845
2014 More than 20 years in the federal public service 23 27 27 13 6 1 3 19 53 40458
2011 Less than 3 years in the federal public service 12 19 27 18 14 4 6 36 34 24767
2011 3 to 10 years in the federal public service 18 24 29 16 8 2 4 26 44 77579
2011 11 to 20 years in the federal public service 20 26 29 14 6 1 3 22 48 46011
2011 More than 20 years in the federal public service 21 27 28 14 6 1 3 21 49 46653
2008 Less than 3 years in the federal public service 11 19 28 19 13 4 5 36 33 27025
2008 3 to 10 years in the federal public service 17 25 29 17 7 2 3 25 44 58107
2008 11 to 20 years in the federal public service 18 25 30 16 6 1 3 23 46 36483
2008 More than 20 years in the federal public service 19 26 30 15 6 1 3 22 47 40089

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 3 6 20 31 30 3 7 68 10 14390
2014 3 to 10 years in the federal public service 8 15 32 28 13 1 3 43 23 68297
2014 11 to 20 years in the federal public service 11 20 35 23 8 1 2 32 32 53727
2014 More than 20 years in the federal public service 12 22 36 21 7 1 2 29 34 40320
2011 Less than 3 years in the federal public service 4 9 24 29 25 2 6 59 15 24743
2011 3 to 10 years in the federal public service 8 15 32 27 13 1 4 42 25 77493
2011 11 to 20 years in the federal public service 11 20 35 22 8 1 3 32 32 45957
2011 More than 20 years in the federal public service 12 22 35 20 7 1 3 29 35 46583
2008 Less than 3 years in the federal public service 4 10 25 31 23 2 5 59 15 27009
2008 3 to 10 years in the federal public service 8 17 33 27 11 1 3 39 26 58080
2008 11 to 20 years in the federal public service 10 21 36 22 7 1 2 31 32 36480
2008 More than 20 years in the federal public service 11 23 37 20 7 0 2 28 35 40074

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 6 11 21 23 26 4 8 56 20 14412
2014 3 to 10 years in the federal public service 19 24 28 16 9 1 3 27 44 68451
2014 11 to 20 years in the federal public service 24 28 27 13 6 1 2 19 53 53869
2014 More than 20 years in the federal public service 24 29 27 12 5 1 2 17 55 40452
2011 Less than 3 years in the federal public service 8 14 24 22 21 3 7 48 25 24775
2011 3 to 10 years in the federal public service 16 22 28 18 10 1 3 30 41 77631
2011 11 to 20 years in the federal public service 22 27 29 13 6 1 2 20 50 46067
2011 More than 20 years in the federal public service 23 28 28 12 5 1 2 18 53 46717
2008 Less than 3 years in the federal public service 6 13 24 26 21 3 6 52 22 27004
2008 3 to 10 years in the federal public service 15 23 29 19 10 1 3 30 40 58106
2008 11 to 20 years in the federal public service 20 28 29 14 6 1 2 21 49 36474
2008 More than 20 years in the federal public service 22 29 29 13 5 0 2 18 52 40090

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 7 11 18 21 24 10 8 55 22 14418
2014 3 to 10 years in the federal public service 11 17 26 24 15 2 5 42 30 68406
2014 11 to 20 years in the federal public service 12 18 29 24 11 2 4 37 32 53829
2014 More than 20 years in the federal public service 12 20 29 23 11 2 4 36 33 40432
2011 Less than 3 years in the federal public service 7 13 21 22 22 7 8 51 24 24752
2011 3 to 10 years in the federal public service 11 18 26 23 15 2 5 41 31 77560
2011 11 to 20 years in the federal public service 12 19 29 23 11 2 5 37 33 45974
2011 More than 20 years in the federal public service 12 20 29 23 11 1 5 36 33 46619
2008 Less than 3 years in the federal public service 10 17 22 20 18 6 6 44 31 27055
2008 3 to 10 years in the federal public service 15 22 26 20 11 2 4 33 39 58160
2008 11 to 20 years in the federal public service 15 23 28 20 9 1 3 30 40 36512
2008 More than 20 years in the federal public service 15 23 28 20 9 1 4 30 40 40109

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 9 15 27 19 19 6 6 43 27 14425
2014 3 to 10 years in the federal public service 16 23 31 15 8 2 3 25 42 68473
2014 11 to 20 years in the federal public service 20 26 31 13 6 2 2 19 48 53864
2014 More than 20 years in the federal public service 21 27 32 12 5 2 3 18 49 40431

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 68 27 3 1 0 0 0 95 2 14476
2014 3 to 10 years in the federal public service 60 33 4 2 1 0 0 93 3 68629
2014 11 to 20 years in the federal public service 59 34 4 2 1 0 0 93 3 53999
2014 More than 20 years in the federal public service 60 33 4 2 1 0 0 94 3 40555
2011 Less than 3 years in the federal public service 66 28 3 2 0 0 0 95 2 24862
2011 3 to 10 years in the federal public service 60 33 4 2 1 0 0 94 3 77766
2011 11 to 20 years in the federal public service 59 34 4 2 1 0 0 93 3 46151
2011 More than 20 years in the federal public service 61 33 4 2 1 0 0 94 3 46841

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 54 27 7 7 4 1 0 82 11 14476
2014 3 to 10 years in the federal public service 40 30 10 11 8 1 0 71 19 68626
2014 11 to 20 years in the federal public service 40 31 10 10 8 1 0 71 19 53975
2014 More than 20 years in the federal public service 43 31 9 9 7 1 0 75 16 40542

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 55 32 6 4 2 0 0 87 6 14469
2014 3 to 10 years in the federal public service 38 40 10 8 4 0 0 79 12 68588
2014 11 to 20 years in the federal public service 37 41 9 8 4 0 0 79 12 53962
2014 More than 20 years in the federal public service 39 41 9 7 3 0 0 81 11 40542

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 56 27 8 2 1 5 1 88 4 14460
2014 3 to 10 years in the federal public service 41 34 14 4 2 5 1 79 7 68600
2014 11 to 20 years in the federal public service 38 36 15 4 3 4 1 77 8 53965
2014 More than 20 years in the federal public service 38 37 14 4 3 4 1 78 7 40532

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 56 30 7 3 1 2 0 88 4 14467
2014 3 to 10 years in the federal public service 39 37 13 6 3 2 0 78 9 68620
2014 11 to 20 years in the federal public service 35 38 14 7 4 3 0 75 11 53982
2014 More than 20 years in the federal public service 36 39 14 5 3 3 0 77 9 40559
2011 Less than 3 years in the federal public service 45 36 10 4 2 3 0 83 6 24855
2011 3 to 10 years in the federal public service 31 39 15 7 5 3 0 72 12 77725
2011 11 to 20 years in the federal public service 26 40 17 8 6 3 0 68 14 46123
2011 More than 20 years in the federal public service 27 39 17 7 6 3 0 69 13 46831

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 66 26 5 2 1 0 0 92 3 14460
2014 3 to 10 years in the federal public service 44 37 10 5 3 0 0 81 9 68589
2014 11 to 20 years in the federal public service 38 38 12 7 5 0 0 76 12 53953
2014 More than 20 years in the federal public service 38 38 11 7 5 0 0 77 11 40516
2011 Less than 3 years in the federal public service 55 33 7 3 2 0 0 88 5 24829
2011 3 to 10 years in the federal public service 37 40 12 6 4 0 0 77 11 77682
2011 11 to 20 years in the federal public service 31 40 14 8 6 0 0 72 14 46035
2011 More than 20 years in the federal public service 33 39 13 8 6 0 0 72 14 46719
2008 Less than 3 years in the federal public service 49 37 8 4 2 0 0 87 6 27118
2008 3 to 10 years in the federal public service 32 41 13 8 5 0 0 74 13 58259
2008 11 to 20 years in the federal public service 28 42 14 9 7 0 0 69 17 36585
2008 More than 20 years in the federal public service 30 40 13 9 7 0 0 71 16 40190

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 39 27 12 6 3 7 6 76 11 14477
2014 3 to 10 years in the federal public service 27 31 16 11 8 4 3 62 21 68625
2014 11 to 20 years in the federal public service 26 33 15 11 9 3 2 63 21 53988
2014 More than 20 years in the federal public service 29 34 15 10 8 3 2 66 18 40554

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 48 35 9 3 1 4 1 87 3 14469
2014 3 to 10 years in the federal public service 36 42 12 5 2 3 0 81 7 68581
2014 11 to 20 years in the federal public service 36 42 11 5 2 3 1 81 7 53986
2014 More than 20 years in the federal public service 38 41 11 4 2 3 1 83 6 40547
2011 Less than 3 years in the federal public service 42 38 11 4 1 4 1 83 6 24828
2011 3 to 10 years in the federal public service 33 41 14 6 2 4 1 77 8 77712
2011 11 to 20 years in the federal public service 33 41 14 6 3 3 1 77 9 46103
2011 More than 20 years in the federal public service 35 40 13 5 2 3 1 78 8 46825

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 45 31 9 6 3 4 2 80 10 14466
2014 3 to 10 years in the federal public service 35 38 11 8 4 3 1 76 12 68611
2014 11 to 20 years in the federal public service 35 38 11 8 5 3 1 75 13 53983
2014 More than 20 years in the federal public service 38 38 11 7 4 2 1 78 11 40547
2011 Less than 3 years in the federal public service 39 33 10 7 4 5 1 77 12 24824
2011 3 to 10 years in the federal public service 34 36 12 9 5 4 1 73 14 77675
2011 11 to 20 years in the federal public service 32 37 12 9 6 3 1 72 16 46086
2011 More than 20 years in the federal public service 36 36 11 8 5 3 1 75 13 46788
2008 Less than 3 years in the federal public service 35 34 12 9 5 5 1 73 14 27122
2008 3 to 10 years in the federal public service 28 36 13 11 7 4 1 67 19 58261
2008 11 to 20 years in the federal public service 29 37 12 10 7 4 1 69 18 36603
2008 More than 20 years in the federal public service 33 36 12 8 6 4 1 72 16 40206

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 27 30 19 9 4 9 2 64 15 14467
2014 3 to 10 years in the federal public service 23 34 20 11 6 5 1 61 18 68601
2014 11 to 20 years in the federal public service 24 35 19 11 6 4 1 61 18 53977
2014 More than 20 years in the federal public service 26 35 19 9 6 4 1 64 16 40547
2011 Less than 3 years in the federal public service 20 33 21 11 5 8 2 59 18 24820
2011 3 to 10 years in the federal public service 18 35 21 12 7 5 1 56 21 77737
2011 11 to 20 years in the federal public service 18 36 21 12 8 5 1 57 21 46130
2011 More than 20 years in the federal public service 20 35 21 11 7 5 1 59 19 46836

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 26 24 15 9 7 15 4 62 19 14469
2014 3 to 10 years in the federal public service 16 24 18 16 16 9 2 44 36 68603
2014 11 to 20 years in the federal public service 14 23 18 17 18 8 2 41 39 53989
2014 More than 20 years in the federal public service 18 26 17 15 14 7 2 49 32 40537
2011 Less than 3 years in the federal public service 21 24 18 10 8 16 4 55 23 24848
2011 3 to 10 years in the federal public service 13 23 18 17 16 11 3 42 37 77781
2011 11 to 20 years in the federal public service 12 22 18 18 18 9 2 39 40 46143
2011 More than 20 years in the federal public service 16 25 19 15 14 8 3 46 34 46858

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 44 43 4 7 2 0 0 87 9 14470
2014 3 to 10 years in the federal public service 31 47 6 11 4 0 0 79 16 68606
2014 11 to 20 years in the federal public service 29 48 6 13 5 0 0 77 18 53989
2014 More than 20 years in the federal public service 32 46 5 11 5 0 0 78 17 40563
2011 Less than 3 years in the federal public service 41 44 4 8 2 0 0 86 10 24876
2011 3 to 10 years in the federal public service 35 47 5 10 3 0 0 82 14 77856
2011 11 to 20 years in the federal public service 33 47 5 11 4 0 0 81 15 46171
2011 More than 20 years in the federal public service 37 45 4 10 4 0 0 82 13 46862
2008 Less than 3 years in the federal public service 41 45 4 8 2 0 0 85 10 27120
2008 3 to 10 years in the federal public service 34 47 4 10 4 0 0 82 14 58297
2008 11 to 20 years in the federal public service 34 47 5 10 4 0 0 81 14 36615
2008 More than 20 years in the federal public service 38 45 4 9 4 0 0 83 13 40226

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 51 33 6 7 3 0 0 84 10 14462
2014 3 to 10 years in the federal public service 39 35 8 11 7 0 0 74 18 68573
2014 11 to 20 years in the federal public service 38 36 7 12 8 0 0 73 19 53940
2014 More than 20 years in the federal public service 40 35 7 10 7 0 0 76 18 40539
2011 Less than 3 years in the federal public service 44 36 7 8 4 0 0 80 13 24839
2011 3 to 10 years in the federal public service 38 37 8 10 6 0 0 76 16 77675
2011 11 to 20 years in the federal public service 38 37 8 10 6 0 0 76 16 46064
2011 More than 20 years in the federal public service 41 37 7 9 6 0 0 78 15 46755

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 52 33 7 5 2 0 0 86 7 14461
2014 3 to 10 years in the federal public service 40 38 9 8 3 0 0 79 11 68550
2014 11 to 20 years in the federal public service 40 39 9 8 4 0 0 79 12 53944
2014 More than 20 years in the federal public service 43 38 8 7 3 0 0 82 10 40537

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 79 15 2 1 1 0 1 95 2 14469
2014 3 to 10 years in the federal public service 69 22 4 3 1 0 1 92 4 68604
2014 11 to 20 years in the federal public service 66 23 5 3 1 1 1 91 5 53969
2014 More than 20 years in the federal public service 64 25 5 3 2 1 1 91 5 40556
2011 Less than 3 years in the federal public service 78 16 2 2 1 0 1 95 3 24878
2011 3 to 10 years in the federal public service 71 20 4 3 1 0 1 92 4 77832
2011 11 to 20 years in the federal public service 69 21 4 3 1 1 1 91 4 46168
2011 More than 20 years in the federal public service 69 22 4 3 1 1 1 92 4 46859
2008 Less than 3 years in the federal public service 76 17 3 2 1 0 1 94 3 27112
2008 3 to 10 years in the federal public service 70 20 3 3 1 0 1 92 5 58228
2008 11 to 20 years in the federal public service 69 21 4 3 1 0 1 92 4 36573
2008 More than 20 years in the federal public service 69 22 4 3 1 0 1 92 4 40164

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 75 15 4 3 2 0 2 91 5 14471
2014 3 to 10 years in the federal public service 65 20 5 6 3 0 1 86 9 68577
2014 11 to 20 years in the federal public service 61 21 6 7 4 0 1 84 10 53952
2014 More than 20 years in the federal public service 62 21 6 6 3 0 2 85 9 40544
2011 Less than 3 years in the federal public service 72 15 4 5 2 0 2 89 7 24868
2011 3 to 10 years in the federal public service 66 18 5 6 3 0 1 86 10 77798
2011 11 to 20 years in the federal public service 64 19 5 6 4 0 2 85 10 46141
2011 More than 20 years in the federal public service 66 19 5 6 3 0 2 86 9 46847
2008 Less than 3 years in the federal public service 71 16 4 5 2 0 1 88 8 27096
2008 3 to 10 years in the federal public service 65 18 5 7 4 0 1 85 11 58253
2008 11 to 20 years in the federal public service 66 19 5 6 3 0 1 86 10 36587
2008 More than 20 years in the federal public service 66 19 4 6 3 0 2 87 9 40199

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 75 12 4 3 2 0 4 91 5 14476
2014 3 to 10 years in the federal public service 70 15 5 4 3 0 3 89 7 68624
2014 11 to 20 years in the federal public service 69 16 5 4 3 0 3 88 7 53986
2014 More than 20 years in the federal public service 69 15 5 3 2 0 4 88 6 40556
2011 Less than 3 years in the federal public service 72 13 5 4 2 1 4 89 6 24875
2011 3 to 10 years in the federal public service 69 15 5 4 3 0 3 87 8 77726
2011 11 to 20 years in the federal public service 67 16 6 4 3 0 4 87 8 46113
2011 More than 20 years in the federal public service 68 16 5 4 2 0 4 88 6 46838
2008 Less than 3 years in the federal public service 68 13 5 4 4 1 6 86 8 27116
2008 3 to 10 years in the federal public service 66 14 5 5 4 1 6 85 9 58273
2008 11 to 20 years in the federal public service 66 13 5 4 4 1 7 86 9 36609
2008 More than 20 years in the federal public service 67 14 5 4 3 0 7 87 7 40221

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 82 9 2 1 1 0 3 95 3 14470
2014 3 to 10 years in the federal public service 78 12 3 2 2 0 3 93 4 68617
2014 11 to 20 years in the federal public service 77 13 4 2 2 0 3 92 4 53973
2014 More than 20 years in the federal public service 75 13 4 2 2 0 4 92 4 40549
2011 Less than 3 years in the federal public service 81 10 3 1 2 0 3 94 3 24863
2011 3 to 10 years in the federal public service 77 12 4 2 2 0 3 92 4 77764
2011 11 to 20 years in the federal public service 76 12 4 2 2 0 4 91 4 46118
2011 More than 20 years in the federal public service 76 12 4 2 2 0 4 92 4 46832
2008 Less than 3 years in the federal public service 80 8 3 2 2 0 4 93 4 27092
2008 3 to 10 years in the federal public service 78 9 3 2 3 0 5 91 5 58231
2008 11 to 20 years in the federal public service 77 8 3 2 3 0 6 92 5 36593
2008 More than 20 years in the federal public service 77 9 3 2 2 0 6 92 4 40209

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 66 14 5 2 1 3 8 90 4 14471
2014 3 to 10 years in the federal public service 59 20 8 4 2 2 5 85 7 68613
2014 11 to 20 years in the federal public service 57 22 9 4 3 1 4 83 8 53988
2014 More than 20 years in the federal public service 57 21 9 4 2 1 5 84 7 40554

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 73 13 4 2 1 4 4 93 3 14470
2014 3 to 10 years in the federal public service 66 20 5 2 2 3 3 90 4 68594
2014 11 to 20 years in the federal public service 63 21 6 2 2 2 3 89 4 53974
2014 More than 20 years in the federal public service 62 21 7 2 1 3 4 89 4 40559
2011 Less than 3 years in the federal public service 72 15 5 2 1 2 3 92 3 24851
2011 3 to 10 years in the federal public service 67 19 6 2 1 2 3 89 4 77759
2011 11 to 20 years in the federal public service 65 20 7 2 1 2 3 88 4 46136
2011 More than 20 years in the federal public service 66 19 7 2 1 2 3 90 3 46828
2008 Less than 3 years in the federal public service 70 16 5 2 1 2 3 91 4 27128
2008 3 to 10 years in the federal public service 66 18 7 3 2 2 3 88 4 58281
2008 11 to 20 years in the federal public service 66 19 7 3 1 2 3 89 4 36611
2008 More than 20 years in the federal public service 67 19 6 2 1 2 3 90 4 40222

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in the federal public service 10 90 14461
2014 3 to 10 years in the federal public service 19 81 68527
2014 11 to 20 years in the federal public service 20 80 53918
2014 More than 20 years in the federal public service 18 82 40497

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 66 1324
2014 3 to 10 years in the federal public service 54 12835
2014 11 to 20 years in the federal public service 48 10625
2014 More than 20 years in the federal public service 44 6797

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 48 1324
2014 3 to 10 years in the federal public service 61 12835
2014 11 to 20 years in the federal public service 65 10625
2014 More than 20 years in the federal public service 65 6797

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 2 1324
2014 3 to 10 years in the federal public service 5 12835
2014 11 to 20 years in the federal public service 9 10625
2014 More than 20 years in the federal public service 10 6797

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 5 1324
2014 3 to 10 years in the federal public service 5 12835
2014 11 to 20 years in the federal public service 5 10625
2014 More than 20 years in the federal public service 2 6797

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 5 1324
2014 3 to 10 years in the federal public service 5 12835
2014 11 to 20 years in the federal public service 5 10625
2014 More than 20 years in the federal public service 5 6797

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 11 1324
2014 3 to 10 years in the federal public service 9 12835
2014 11 to 20 years in the federal public service 8 10625
2014 More than 20 years in the federal public service 7 6797

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 4 1324
2014 3 to 10 years in the federal public service 3 12835
2014 11 to 20 years in the federal public service 4 10625
2014 More than 20 years in the federal public service 4 6797

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 32 1325
2014 3 to 10 years in the federal public service 40 12851
2014 11 to 20 years in the federal public service 42 10640
2014 More than 20 years in the federal public service 39 6799

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 31 1325
2014 3 to 10 years in the federal public service 39 12851
2014 11 to 20 years in the federal public service 42 10640
2014 More than 20 years in the federal public service 41 6799

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 33 1325
2014 3 to 10 years in the federal public service 41 12851
2014 11 to 20 years in the federal public service 44 10640
2014 More than 20 years in the federal public service 45 6799

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 38 1325
2014 3 to 10 years in the federal public service 40 12851
2014 11 to 20 years in the federal public service 40 10640
2014 More than 20 years in the federal public service 40 6799

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 18 1325
2014 3 to 10 years in the federal public service 28 12851
2014 11 to 20 years in the federal public service 30 10640
2014 More than 20 years in the federal public service 30 6799

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 61 1325
2014 3 to 10 years in the federal public service 60 12851
2014 11 to 20 years in the federal public service 57 10640
2014 More than 20 years in the federal public service 53 6799

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 30 1325
2014 3 to 10 years in the federal public service 36 12851
2014 11 to 20 years in the federal public service 36 10640
2014 More than 20 years in the federal public service 36 6799

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 2 1325
2014 3 to 10 years in the federal public service 2 12851
2014 11 to 20 years in the federal public service 2 10640
2014 More than 20 years in the federal public service 2 6799

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 18 1325
2014 3 to 10 years in the federal public service 11 12851
2014 11 to 20 years in the federal public service 7 10640
2014 More than 20 years in the federal public service 4 6799

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 11 1325
2014 3 to 10 years in the federal public service 14 12851
2014 11 to 20 years in the federal public service 14 10640
2014 More than 20 years in the federal public service 13 6799

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 36 1325
2014 3 to 10 years in the federal public service 46 12851
2014 11 to 20 years in the federal public service 48 10640
2014 More than 20 years in the federal public service 46 6799

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 25 1325
2014 3 to 10 years in the federal public service 30 12851
2014 11 to 20 years in the federal public service 30 10640
2014 More than 20 years in the federal public service 28 6799

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 14 1325
2014 3 to 10 years in the federal public service 14 12851
2014 11 to 20 years in the federal public service 14 10640
2014 More than 20 years in the federal public service 14 6799

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 43 1327
2014 3 to 10 years in the federal public service 51 12847
2014 11 to 20 years in the federal public service 52 10634
2014 More than 20 years in the federal public service 51 6797

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 24 1327
2014 3 to 10 years in the federal public service 30 12847
2014 11 to 20 years in the federal public service 30 10634
2014 More than 20 years in the federal public service 30 6797

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 4 1327
2014 3 to 10 years in the federal public service 9 12847
2014 11 to 20 years in the federal public service 10 10634
2014 More than 20 years in the federal public service 12 6797

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 1327
2014 3 to 10 years in the federal public service 21 12847
2014 11 to 20 years in the federal public service 23 10634
2014 More than 20 years in the federal public service 23 6797

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 8 1327
2014 3 to 10 years in the federal public service 12 12847
2014 11 to 20 years in the federal public service 11 10634
2014 More than 20 years in the federal public service 12 6797

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 1327
2014 3 to 10 years in the federal public service 7 12847
2014 11 to 20 years in the federal public service 7 10634
2014 More than 20 years in the federal public service 9 6797

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 18 1327
2014 3 to 10 years in the federal public service 16 12847
2014 11 to 20 years in the federal public service 16 10634
2014 More than 20 years in the federal public service 16 6797

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 8 1327
2014 3 to 10 years in the federal public service 10 12847
2014 11 to 20 years in the federal public service 11 10634
2014 More than 20 years in the federal public service 11 6797

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 34 1327
2014 3 to 10 years in the federal public service 25 12847
2014 11 to 20 years in the federal public service 24 10634
2014 More than 20 years in the federal public service 23 6797

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 18 1280
2014 3 to 10 years in the federal public service 13 11962
2014 11 to 20 years in the federal public service 12 9912
2014 More than 20 years in the federal public service 12 6222

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 31 1280
2014 3 to 10 years in the federal public service 19 11962
2014 11 to 20 years in the federal public service 14 9912
2014 More than 20 years in the federal public service 12 6222

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 14 1280
2014 3 to 10 years in the federal public service 12 11962
2014 11 to 20 years in the federal public service 10 9912
2014 More than 20 years in the federal public service 9 6222

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 1280
2014 3 to 10 years in the federal public service 8 11962
2014 11 to 20 years in the federal public service 8 9912
2014 More than 20 years in the federal public service 8 6222

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 1280
2014 3 to 10 years in the federal public service 11 11962
2014 11 to 20 years in the federal public service 10 9912
2014 More than 20 years in the federal public service 10 6222

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 1280
2014 3 to 10 years in the federal public service 10 11962
2014 11 to 20 years in the federal public service 11 9912
2014 More than 20 years in the federal public service 12 6222

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 1280
2014 3 to 10 years in the federal public service 12 11962
2014 11 to 20 years in the federal public service 11 9912
2014 More than 20 years in the federal public service 9 6222

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 15 1280
2014 3 to 10 years in the federal public service 10 11962
2014 11 to 20 years in the federal public service 7 9912
2014 More than 20 years in the federal public service 5 6222

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 1280
2014 3 to 10 years in the federal public service 11 11962
2014 11 to 20 years in the federal public service 11 9912
2014 More than 20 years in the federal public service 11 6222

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 21 1280
2014 3 to 10 years in the federal public service 26 11962
2014 11 to 20 years in the federal public service 25 9912
2014 More than 20 years in the federal public service 21 6222

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 1280
2014 3 to 10 years in the federal public service 10 11962
2014 11 to 20 years in the federal public service 9 9912
2014 More than 20 years in the federal public service 7 6222

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 41 1280
2014 3 to 10 years in the federal public service 47 11962
2014 11 to 20 years in the federal public service 46 9912
2014 More than 20 years in the federal public service 38 6222

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 2 1280
2014 3 to 10 years in the federal public service 2 11962
2014 11 to 20 years in the federal public service 2 9912
2014 More than 20 years in the federal public service 2 6222

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 39 1280
2014 3 to 10 years in the federal public service 53 11962
2014 11 to 20 years in the federal public service 56 9912
2014 More than 20 years in the federal public service 55 6222

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 13 1280
2014 3 to 10 years in the federal public service 12 11962
2014 11 to 20 years in the federal public service 13 9912
2014 More than 20 years in the federal public service 15 6222

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 23 14 13 3 2 32 14 67 9 14470
2014 3 to 10 years in the federal public service 15 18 19 8 7 25 8 49 22 68610
2014 11 to 20 years in the federal public service 14 19 21 8 9 24 5 47 24 53990
2014 More than 20 years in the federal public service 17 23 21 8 8 20 4 52 20 40558

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 39 25 12 3 2 16 3 79 6 14471
2014 3 to 10 years in the federal public service 25 30 19 7 6 12 1 63 15 68582
2014 11 to 20 years in the federal public service 23 31 20 8 6 11 1 61 16 53973
2014 More than 20 years in the federal public service 27 33 19 7 6 8 1 66 14 40538
2011 Less than 3 years in the federal public service 40 32 13 4 2 9 1 79 7 24856
2011 3 to 10 years in the federal public service 29 36 16 7 4 7 0 70 12 77752
2011 11 to 20 years in the federal public service 27 38 16 8 5 6 0 69 14 46082
2011 More than 20 years in the federal public service 31 38 15 7 4 4 0 73 12 46773

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in the federal public service 4 96 14467
2014 3 to 10 years in the federal public service 8 92 68504
2014 11 to 20 years in the federal public service 9 91 53896
2014 More than 20 years in the federal public service 8 92 40463

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 54 555
2014 3 to 10 years in the federal public service 38 5420
2014 11 to 20 years in the federal public service 34 4534
2014 More than 20 years in the federal public service 31 2918

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 55 555
2014 3 to 10 years in the federal public service 78 5420
2014 11 to 20 years in the federal public service 83 4534
2014 More than 20 years in the federal public service 82 2918

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 2 555
2014 3 to 10 years in the federal public service 3 5420
2014 11 to 20 years in the federal public service 4 4534
2014 More than 20 years in the federal public service 4 2918

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 4 555
2014 3 to 10 years in the federal public service 3 5420
2014 11 to 20 years in the federal public service 3 4534
2014 More than 20 years in the federal public service 2 2918

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 8 555
2014 3 to 10 years in the federal public service 7 5420
2014 11 to 20 years in the federal public service 7 4534
2014 More than 20 years in the federal public service 6 2918

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 16 555
2014 3 to 10 years in the federal public service 8 5420
2014 11 to 20 years in the federal public service 6 4534
2014 More than 20 years in the federal public service 7 2918

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 555
2014 3 to 10 years in the federal public service 8 5420
2014 11 to 20 years in the federal public service 8 4534
2014 More than 20 years in the federal public service 10 2918

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 28 555
2014 3 to 10 years in the federal public service 22 5415
2014 11 to 20 years in the federal public service 21 4536
2014 More than 20 years in the federal public service 14 2919

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 20 555
2014 3 to 10 years in the federal public service 19 5415
2014 11 to 20 years in the federal public service 17 4536
2014 More than 20 years in the federal public service 12 2919

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 15 555
2014 3 to 10 years in the federal public service 13 5415
2014 11 to 20 years in the federal public service 11 4536
2014 More than 20 years in the federal public service 8 2919

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 555
2014 3 to 10 years in the federal public service 6 5415
2014 11 to 20 years in the federal public service 5 4536
2014 More than 20 years in the federal public service 4 2919

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 28 555
2014 3 to 10 years in the federal public service 23 5415
2014 11 to 20 years in the federal public service 18 4536
2014 More than 20 years in the federal public service 29 2919

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 26 555
2014 3 to 10 years in the federal public service 26 5415
2014 11 to 20 years in the federal public service 24 4536
2014 More than 20 years in the federal public service 21 2919

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 5 555
2014 3 to 10 years in the federal public service 3 5415
2014 11 to 20 years in the federal public service 3 4536
2014 More than 20 years in the federal public service 2 2919

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 4 555
2014 3 to 10 years in the federal public service 9 5415
2014 11 to 20 years in the federal public service 8 4536
2014 More than 20 years in the federal public service 5 2919

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 8 555
2014 3 to 10 years in the federal public service 18 5415
2014 11 to 20 years in the federal public service 19 4536
2014 More than 20 years in the federal public service 9 2919

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 11 555
2014 3 to 10 years in the federal public service 12 5415
2014 11 to 20 years in the federal public service 19 4536
2014 More than 20 years in the federal public service 22 2919

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 3 to 10 years in the federal public service 1 5415
2014 11 to 20 years in the federal public service 1 4536
2014 More than 20 years in the federal public service 1 2919

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 25 555
2014 3 to 10 years in the federal public service 28 5415
2014 11 to 20 years in the federal public service 30 4536
2014 More than 20 years in the federal public service 35 2919

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 19 554
2014 3 to 10 years in the federal public service 28 5422
2014 11 to 20 years in the federal public service 29 4533
2014 More than 20 years in the federal public service 31 2922

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 13 554
2014 3 to 10 years in the federal public service 15 5422
2014 11 to 20 years in the federal public service 16 4533
2014 More than 20 years in the federal public service 16 2922

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 554
2014 3 to 10 years in the federal public service 6 5422
2014 11 to 20 years in the federal public service 7 4533
2014 More than 20 years in the federal public service 7 2922

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 554
2014 3 to 10 years in the federal public service 18 5422
2014 11 to 20 years in the federal public service 20 4533
2014 More than 20 years in the federal public service 23 2922

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 554
2014 3 to 10 years in the federal public service 6 5422
2014 11 to 20 years in the federal public service 5 4533
2014 More than 20 years in the federal public service 7 2922

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 554
2014 3 to 10 years in the federal public service 6 5422
2014 11 to 20 years in the federal public service 7 4533
2014 More than 20 years in the federal public service 9 2922

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 11 554
2014 3 to 10 years in the federal public service 9 5422
2014 11 to 20 years in the federal public service 9 4533
2014 More than 20 years in the federal public service 10 2922

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 554
2014 3 to 10 years in the federal public service 8 5422
2014 11 to 20 years in the federal public service 9 4533
2014 More than 20 years in the federal public service 11 2922

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 60 554
2014 3 to 10 years in the federal public service 50 5422
2014 11 to 20 years in the federal public service 48 4533
2014 More than 20 years in the federal public service 44 2922

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 9 537
2014 3 to 10 years in the federal public service 7 5077
2014 11 to 20 years in the federal public service 5 4189
2014 More than 20 years in the federal public service 6 2657

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 25 537
2014 3 to 10 years in the federal public service 14 5077
2014 11 to 20 years in the federal public service 8 4189
2014 More than 20 years in the federal public service 7 2657

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 537
2014 3 to 10 years in the federal public service 4 5077
2014 11 to 20 years in the federal public service 3 4189
2014 More than 20 years in the federal public service 3 2657

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 537
2014 3 to 10 years in the federal public service 3 5077
2014 11 to 20 years in the federal public service 2 4189
2014 More than 20 years in the federal public service 3 2657

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 537
2014 3 to 10 years in the federal public service 3 5077
2014 11 to 20 years in the federal public service 2 4189
2014 More than 20 years in the federal public service 2 2657

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 4 537
2014 3 to 10 years in the federal public service 5 5077
2014 11 to 20 years in the federal public service 5 4189
2014 More than 20 years in the federal public service 5 2657

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 8 537
2014 3 to 10 years in the federal public service 8 5077
2014 11 to 20 years in the federal public service 8 4189
2014 More than 20 years in the federal public service 6 2657

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 17 537
2014 3 to 10 years in the federal public service 11 5077
2014 11 to 20 years in the federal public service 8 4189
2014 More than 20 years in the federal public service 7 2657

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 7 537
2014 3 to 10 years in the federal public service 9 5077
2014 11 to 20 years in the federal public service 10 4189
2014 More than 20 years in the federal public service 10 2657

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 17 537
2014 3 to 10 years in the federal public service 24 5077
2014 11 to 20 years in the federal public service 24 4189
2014 More than 20 years in the federal public service 22 2657

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 6 537
2014 3 to 10 years in the federal public service 10 5077
2014 11 to 20 years in the federal public service 9 4189
2014 More than 20 years in the federal public service 8 2657

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 33 537
2014 3 to 10 years in the federal public service 45 5077
2014 11 to 20 years in the federal public service 47 4189
2014 More than 20 years in the federal public service 40 2657

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 3 537
2014 3 to 10 years in the federal public service 2 5077
2014 11 to 20 years in the federal public service 2 4189
2014 More than 20 years in the federal public service 2 2657

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 56 537
2014 3 to 10 years in the federal public service 63 5077
2014 11 to 20 years in the federal public service 67 4189
2014 More than 20 years in the federal public service 68 2657

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 Less than 3 years in the federal public service 15 537
2014 3 to 10 years in the federal public service 12 5077
2014 11 to 20 years in the federal public service 13 4189
2014 More than 20 years in the federal public service 15 2657

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 24 14 13 1 1 35 12 71 5 14466
2014 3 to 10 years in the federal public service 16 17 20 4 3 32 8 55 12 68593
2014 11 to 20 years in the federal public service 15 18 23 4 4 31 6 51 13 53966
2014 More than 20 years in the federal public service 18 21 23 4 3 27 4 56 10 40559

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 42 25 11 2 1 17 3 83 3 14466
2014 3 to 10 years in the federal public service 28 30 18 4 3 16 2 69 9 68561
2014 11 to 20 years in the federal public service 26 31 20 5 4 14 1 67 10 53958
2014 More than 20 years in the federal public service 29 32 19 4 3 12 1 70 8 40511
2011 Less than 3 years in the federal public service 45 31 11 2 1 10 0 84 4 24861
2011 3 to 10 years in the federal public service 34 36 15 4 2 8 0 77 7 77737
2011 11 to 20 years in the federal public service 32 38 15 5 3 7 0 75 9 46079
2011 More than 20 years in the federal public service 35 38 14 4 3 6 0 77 7 46812

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in the federal public service 9 91 14439
2014 3 to 10 years in the federal public service 16 84 68468
2014 11 to 20 years in the federal public service 17 83 53873
2014 More than 20 years in the federal public service 15 85 40491

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 Less than 3 years in the federal public service 77 23 1309
2014 3 to 10 years in the federal public service 78 22 10700
2014 11 to 20 years in the federal public service 78 22 8811
2014 More than 20 years in the federal public service 77 23 6027

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 59 29 5 4 2 0 1 89 6 1018
2014 3 to 10 years in the federal public service 50 32 7 7 3 0 0 82 11 8467
2014 11 to 20 years in the federal public service 48 33 6 8 4 0 0 82 12 6892
2014 More than 20 years in the federal public service 50 32 6 8 4 0 0 83 12 4661

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 16 34 14 11 7 7 11 61 22 14476
2014 3 to 10 years in the federal public service 22 52 12 7 2 2 3 78 9 68607
2014 11 to 20 years in the federal public service 28 53 9 4 1 1 4 85 5 53981
2014 More than 20 years in the federal public service 34 49 7 2 1 1 6 89 3 40567
2011 Less than 3 years in the federal public service 15 44 14 12 5 4 6 65 19 24839
2011 3 to 10 years in the federal public service 22 53 11 7 2 1 3 78 10 77770
2011 11 to 20 years in the federal public service 28 54 8 4 1 1 4 86 5 46110
2011 More than 20 years in the federal public service 35 49 7 2 1 0 6 90 3 46845
2008 Less than 3 years in the federal public service 12 41 15 14 8 4 6 58 25 27157
2008 3 to 10 years in the federal public service 21 52 11 8 3 1 3 77 11 58323
2008 11 to 20 years in the federal public service 29 52 9 4 1 1 5 85 6 36642
2008 More than 20 years in the federal public service 36 48 7 2 1 1 6 90 3 40275

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 11 17 17 5 4 28 18 51 17 14476
2014 3 to 10 years in the federal public service 9 23 23 10 7 20 8 44 24 68591
2014 11 to 20 years in the federal public service 9 24 24 10 7 18 7 45 23 53971
2014 More than 20 years in the federal public service 12 28 23 10 6 14 7 51 20 40551
2011 Less than 3 years in the federal public service 10 19 21 7 4 28 11 48 17 24842
2011 3 to 10 years in the federal public service 9 25 23 10 7 20 6 45 23 77752
2011 11 to 20 years in the federal public service 10 27 23 11 7 16 5 47 23 46099
2011 More than 20 years in the federal public service 13 30 22 10 6 13 5 53 20 46815

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 34 24 10 2 1 17 12 82 4 14467
2014 3 to 10 years in the federal public service 35 35 12 4 2 8 3 79 7 68613
2014 11 to 20 years in the federal public service 35 35 12 4 2 7 5 79 7 53987
2014 More than 20 years in the federal public service 37 34 11 4 2 5 6 80 7 40561
2011 Less than 3 years in the federal public service 36 28 11 3 1 15 6 81 5 24860
2011 3 to 10 years in the federal public service 35 35 12 5 2 8 3 78 8 77788
2011 11 to 20 years in the federal public service 35 35 12 5 3 6 4 79 8 46131
2011 More than 20 years in the federal public service 37 35 11 4 3 5 6 80 8 46843
2008 Less than 3 years in the federal public service 31 30 12 3 1 17 5 80 5 27136
2008 3 to 10 years in the federal public service 32 37 12 4 2 9 4 78 8 58299
2008 11 to 20 years in the federal public service 32 39 11 5 3 6 5 79 8 36628
2008 More than 20 years in the federal public service 35 37 10 4 3 4 6 81 8 40223

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 Less than 3 years in the federal public service 29 23 12 2 1 21 12 77 5 14455
2014 3 to 10 years in the federal public service 27 33 16 6 4 12 3 70 12 68578
2014 11 to 20 years in the federal public service 26 33 16 7 4 9 4 69 13 53948
2014 More than 20 years in the federal public service 28 33 15 6 4 8 6 70 12 40521
2011 Less than 3 years in the federal public service 31 28 13 3 2 18 6 77 6 24831
2011 3 to 10 years in the federal public service 27 34 15 6 4 11 3 70 12 77679
2011 11 to 20 years in the federal public service 26 34 15 7 5 9 4 69 14 46050
2011 More than 20 years in the federal public service 28 34 14 7 5 7 6 71 13 46724
2008 Less than 3 years in the federal public service 33 29 12 4 2 14 6 77 8 27125
2008 3 to 10 years in the federal public service 28 34 14 8 5 7 3 69 14 58276
2008 11 to 20 years in the federal public service 27 35 14 9 6 5 4 68 16 36609
2008 More than 20 years in the federal public service 29 35 13 8 5 4 5 71 15 40234