2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group TR

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 28 45 14 9 3 0 0 73 13 589
2014 TR-02 26 47 14 9 4 0 0 73 13 315
2014 TR-03 28 45 15 10 3 0 0 72 13 222
2014 TR-04 32 39 13 11 5 0 0 71 16 38
2011 TR 36 44 11 6 3 0 0 80 9 833
2011 TR-02 33 40 16 7 3 0 0 73 11 389
2011 TR-03 37 48 7 6 2 0 1 85 7 301
2011 TR-04 39 58 4 0 0 0 0 96 0 54
2011 TR-05 62 33 0 0 5 0 0 95 5 21
2008 TR 35 46 10 6 2 0 0 81 9 681
2008 TR-02 31 45 13 6 3 0 0 77 10 269
2008 TR-03 38 47 7 6 1 0 0 85 7 245
2008 TR-04 41 49 0 10 0 0 0 90 10 41
2008 TR-05 37 45 17 0 0 0 0 83 0 16

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 54 36 6 1 1 0 0 91 3 590
2014 TR-02 51 37 8 2 2 0 0 88 4 315
2014 TR-03 56 37 5 1 0 0 1 93 2 223
2014 TR-04 60 40 0 0 0 0 0 100 0 38
2011 TR 54 39 5 2 1 0 0 93 3 839
2011 TR-02 50 41 6 3 0 0 0 91 3 392
2011 TR-03 52 40 4 2 1 0 1 93 3 302
2011 TR-04 68 32 0 0 0 0 0 100 0 56
2011 TR-05 81 19 0 0 0 0 0 100 0 21

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 48 37 11 3 2 0 0 85 4 588
2014 TR-02 46 37 13 2 2 0 0 83 4 315
2014 TR-03 48 39 9 4 1 0 0 87 5 221
2014 TR-04 55 29 11 5 0 0 0 84 5 38
2011 TR 48 39 9 2 1 0 0 87 3 841
2011 TR-02 43 40 13 3 1 0 0 83 4 392
2011 TR-03 49 40 7 3 1 0 1 90 4 304
2011 TR-04 62 36 2 0 0 0 0 98 0 56
2011 TR-05 67 29 0 0 5 0 0 95 5 21

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 32 45 14 6 3 0 0 77 8 590
2014 TR-02 30 47 14 5 4 1 0 77 8 315
2014 TR-03 32 45 16 5 2 0 0 77 7 223
2014 TR-04 35 42 5 16 3 0 0 76 19 38
2011 TR 41 45 7 5 2 0 0 86 7 835
2011 TR-02 40 43 9 6 2 0 0 82 8 389
2011 TR-03 41 46 8 3 2 0 1 87 5 301
2011 TR-04 34 62 2 2 0 0 0 96 2 56
2011 TR-05 67 29 0 0 5 0 0 95 5 21
2008 TR 41 45 7 6 1 0 0 86 7 682
2008 TR-02 39 44 9 7 1 0 0 84 8 269
2008 TR-03 40 48 5 5 1 0 0 88 7 246
2008 TR-04 49 41 0 10 0 0 0 90 10 41
2008 TR-05 48 45 6 0 0 0 0 94 0 16

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 12 32 26 18 11 1 0 45 29 590
2014 TR-02 15 31 25 15 12 2 0 47 28 315
2014 TR-03 9 33 26 22 9 1 0 43 31 223
2014 TR-04 4 32 29 21 13 0 0 36 35 38
2011 TR 17 34 25 15 7 2 0 52 22 837
2011 TR-02 17 38 20 16 7 2 0 56 23 390
2011 TR-03 12 29 31 18 9 2 0 42 27 303
2011 TR-04 14 36 36 11 4 0 0 50 14 56
2011 TR-05 43 38 14 0 5 0 0 81 5 21

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 12 32 26 19 10 1 0 45 29 590
2014 TR-02 14 31 26 18 10 1 0 46 28 315
2014 TR-03 7 35 26 20 10 1 0 42 31 223
2014 TR-04 10 32 27 21 8 3 0 43 30 38
2011 TR 16 36 24 16 7 1 0 53 24 836
2011 TR-02 16 38 21 16 7 2 0 55 24 390
2011 TR-03 11 31 28 21 9 0 0 42 30 301
2011 TR-04 10 48 32 7 2 0 0 59 9 56
2011 TR-05 43 43 10 0 5 0 0 86 5 21
2008 TR 20 39 19 16 5 0 0 60 21 684
2008 TR-02 18 37 20 17 7 0 0 55 25 270
2008 TR-03 16 38 19 22 5 0 0 53 28 247
2008 TR-04 24 51 20 5 0 0 0 75 5 41
2008 TR-05 19 69 12 0 0 0 0 88 0 16

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 14 22 17 18 12 12 6 44 35 590
2014 TR-02 15 22 18 15 14 11 4 44 35 315
2014 TR-03 12 23 16 18 8 14 9 46 33 223
2014 TR-04 11 19 12 37 16 3 3 31 56 38
2011 TR 19 24 18 14 10 10 5 50 29 839
2011 TR-02 19 23 18 14 11 11 4 50 29 391
2011 TR-03 14 25 19 15 10 9 8 47 30 303
2011 TR-04 19 18 22 22 7 7 5 43 33 56
2011 TR-05 43 24 10 10 10 5 0 70 20 21
2008 TR 24 28 16 13 7 9 4 59 22 683
2008 TR-02 23 25 16 13 8 10 6 57 25 270
2008 TR-03 19 31 18 15 7 7 4 56 24 247
2008 TR-04 36 30 19 10 5 0 0 66 15 41
2008 TR-05 28 53 7 7 0 5 0 86 7 15
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 35 36 11 6 3 7 1 78 10 589
2014 TR-02 37 35 10 5 4 8 1 79 10 315
2014 TR-03 31 37 15 8 2 6 1 73 11 223
2014 TR-04 38 48 5 3 3 3 0 89 6 37
2011 TR 41 32 11 5 4 6 1 79 10 837
2011 TR-02 43 32 10 6 2 7 1 81 9 389
2011 TR-03 32 35 14 5 5 7 2 74 11 303
2011 TR-04 48 27 14 5 5 0 0 75 11 56
2011 TR-05 67 24 5 5 0 0 0 90 5 21
2008 TR 42 35 11 6 2 3 1 80 9 684
2008 TR-02 44 31 10 6 3 4 2 80 10 270
2008 TR-03 33 40 14 7 3 2 0 75 11 247
2008 TR-04 31 53 10 6 0 0 0 85 6 41
2008 TR-05 44 48 0 8 0 0 0 92 8 16

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 31 42 11 11 3 1 1 74 14 589
2014 TR-02 33 41 11 11 4 0 1 75 14 315
2014 TR-03 27 43 13 13 3 1 1 71 16 223
2014 TR-04 35 48 8 5 3 0 0 84 8 37
2011 TR 35 39 10 10 4 1 0 76 14 839
2011 TR-02 36 38 12 11 2 1 0 75 13 392
2011 TR-03 27 43 9 12 6 2 1 73 19 302
2011 TR-04 50 39 5 2 4 0 0 89 5 56
2011 TR-05 67 33 0 0 0 0 0 100 0 21
2008 TR 39 36 10 9 5 0 2 76 14 681
2008 TR-02 40 30 9 11 5 1 3 74 17 267
2008 TR-03 31 43 10 9 6 0 1 74 15 247
2008 TR-04 31 51 10 8 0 0 0 82 8 41
2008 TR-05 50 30 12 8 0 0 0 80 8 16

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 40 35 13 6 3 2 1 77 9 590
2014 TR-02 39 38 11 4 3 4 1 80 8 315
2014 TR-03 39 33 15 7 3 1 1 74 11 223
2014 TR-04 48 26 16 5 5 0 0 73 11 38

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 9 25 19 8 5 33 0 51 20 590
2014 TR-02 8 24 17 9 5 37 0 51 21 315
2014 TR-03 6 25 23 9 5 33 0 46 20 223
2014 TR-04 15 42 11 11 3 19 0 71 16 38
2011 TR 17 26 22 8 6 22 0 54 17 837
2011 TR-02 17 26 21 6 5 26 0 57 15 389
2011 TR-03 10 23 26 11 8 22 0 41 25 304
2011 TR-04 26 29 18 11 0 15 2 66 13 55
2011 TR-05 43 48 10 0 0 0 0 90 0 21

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 5 21 28 24 17 5 0 28 43 590
2014 TR-02 5 23 26 24 17 5 0 30 43 315
2014 TR-03 4 16 32 25 19 5 0 20 46 223
2014 TR-04 7 37 24 21 11 0 0 44 32 38
2011 TR 9 21 27 21 17 6 0 31 40 837
2011 TR-02 7 21 28 19 16 8 0 31 38 390
2011 TR-03 5 16 24 26 24 4 0 22 52 303
2011 TR-04 18 23 31 22 4 2 0 42 26 55
2011 TR-05 24 43 29 0 5 0 0 67 5 21
2008 TR 11 29 19 21 16 3 0 41 39 683
2008 TR-02 8 27 21 22 19 3 0 36 43 270
2008 TR-03 7 26 18 27 20 2 0 34 47 247
2008 TR-04 15 42 18 20 5 0 0 57 25 40
2008 TR-05 25 42 19 14 0 0 0 67 14 16

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 3 15 25 29 20 9 0 20 53 590
2014 TR-02 2 15 25 28 19 11 0 19 53 315
2014 TR-03 2 12 27 31 22 6 0 15 57 223
2014 TR-04 4 35 13 32 11 5 0 41 45 38
2011 TR 4 15 24 28 16 12 0 22 50 839
2011 TR-02 2 15 26 26 15 14 0 21 49 391
2011 TR-03 4 10 21 34 21 10 0 15 61 303
2011 TR-04 4 22 28 34 4 9 0 28 41 56
2011 TR-05 19 48 19 10 5 0 0 67 14 21
2008 TR 3 19 22 29 15 12 0 25 51 683
2008 TR-02 1 16 21 30 17 13 0 21 55 270
2008 TR-03 2 15 22 35 20 6 0 17 59 246
2008 TR-04 5 31 30 29 2 2 0 37 32 41
2008 TR-05 19 31 23 14 6 6 0 53 22 16

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 5 20 22 22 17 13 0 30 45 590
2014 TR-02 5 20 22 25 14 14 0 29 46 315
2014 TR-03 4 19 24 18 22 13 0 27 45 223
2014 TR-04 10 21 19 32 8 11 0 35 45 38
2011 TR 6 23 21 21 14 15 0 34 42 839
2011 TR-02 4 25 20 22 13 16 0 35 41 391
2011 TR-03 5 16 21 24 19 16 0 25 50 303
2011 TR-04 13 25 25 23 7 7 0 40 33 56
2011 TR-05 24 57 14 0 5 0 0 81 5 21
2008 TR 7 23 18 22 15 15 0 35 43 684
2008 TR-02 4 20 15 25 18 18 1 29 52 270
2008 TR-03 6 19 21 23 19 12 0 28 48 247
2008 TR-04 5 39 22 24 0 10 0 48 27 41
2008 TR-05 25 42 12 8 6 6 0 72 15 16

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 6 23 23 25 20 3 0 30 46 590
2014 TR-02 6 23 24 21 22 4 0 31 45 315
2014 TR-03 4 22 25 28 19 3 0 26 48 223
2014 TR-04 7 29 13 35 13 3 0 37 49 38
2011 TR 7 35 22 19 13 4 0 44 33 838
2011 TR-02 6 39 25 15 11 5 0 47 27 391
2011 TR-03 7 27 22 22 18 4 0 36 42 302
2011 TR-04 7 34 16 29 13 2 0 42 42 56
2011 TR-05 14 48 10 29 0 0 0 62 29 21
2008 TR 12 31 21 20 11 6 0 45 33 684
2008 TR-02 9 33 19 20 14 5 0 44 35 270
2008 TR-03 9 26 24 24 12 4 0 37 38 247
2008 TR-04 10 41 22 27 0 0 0 51 27 41
2008 TR-05 12 44 17 19 8 0 0 56 27 16

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 6 16 20 22 23 12 1 25 51 589
2014 TR-02 5 14 19 22 23 15 1 23 54 314
2014 TR-03 5 13 23 22 24 10 1 21 53 223
2014 TR-04 12 37 11 24 16 0 0 50 40 38
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 15 31 19 21 13 0 0 47 35 589
2014 TR-02 15 30 19 21 15 0 0 46 35 315
2014 TR-03 14 29 19 24 13 0 0 43 37 222
2014 TR-04 20 45 16 13 5 0 0 65 19 38
2011 TR 17 38 19 18 8 0 0 55 26 841
2011 TR-02 16 40 18 18 7 0 1 56 26 392
2011 TR-03 14 33 21 23 9 0 0 46 32 304
2011 TR-04 25 46 14 11 4 0 0 71 14 56
2011 TR-05 43 48 0 10 0 0 0 90 10 21

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 7 18 19 17 8 29 3 36 37 589
2014 TR-02 7 14 15 14 9 37 4 35 39 314
2014 TR-03 6 18 24 20 8 23 2 31 37 223
2014 TR-04 11 35 20 29 3 3 0 46 33 38

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 28 40 13 12 6 1 0 69 18 588
2014 TR-02 29 42 10 13 5 1 1 72 18 315
2014 TR-03 24 39 16 12 9 0 0 63 20 222
2014 TR-04 35 38 21 3 3 0 0 74 5 37
2011 TR 29 40 14 9 5 1 2 71 14 839
2011 TR-02 29 42 15 8 4 1 1 72 12 391
2011 TR-03 20 41 17 11 7 2 2 64 19 303
2011 TR-04 41 38 9 9 2 0 2 80 11 56
2011 TR-05 52 33 5 5 5 0 0 86 10 21
2008 TR 38 35 12 8 5 0 1 74 14 684
2008 TR-02 38 34 14 6 7 0 1 74 12 270
2008 TR-03 29 35 13 14 7 0 3 66 21 247
2008 TR-04 24 63 7 6 0 0 0 87 6 41
2008 TR-05 44 31 17 8 0 0 0 75 8 16

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 48 37 7 3 2 3 1 88 5 590
2014 TR-02 50 36 8 2 2 3 1 88 4 315
2014 TR-03 45 41 6 4 1 2 1 88 5 223
2014 TR-04 48 35 3 8 0 7 0 89 9 38
2011 TR 63 25 6 3 1 2 1 90 4 839
2011 TR-02 62 25 7 3 1 1 1 89 4 392
2011 TR-03 61 26 6 3 2 2 1 89 5 302
2011 TR-04 64 23 5 2 0 4 2 92 2 56
2011 TR-05 81 14 0 5 0 0 0 95 5 21
2008 TR 64 25 4 3 2 1 1 91 5 684
2008 TR-02 67 23 3 3 1 1 1 93 4 270
2008 TR-03 57 29 4 5 2 1 1 88 8 247
2008 TR-04 68 24 6 0 0 0 2 94 0 41
2008 TR-05 69 31 0 0 0 0 0 100 0 16

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 24 29 14 17 8 5 3 57 28 63
2014 TR-03 31 15 8 23 12 8 4 52 39 26
2014 TR-04 12 38 27 15 8 0 0 50 23 26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 30 46 9 4 1 3 7 84 6 590
2014 TR-02 37 44 7 4 1 3 5 88 5 315
2014 TR-03 23 49 12 4 2 3 6 80 7 223
2014 TR-04 21 34 16 8 3 0 19 67 13 38
2011 TR 35 42 10 7 2 2 1 80 9 840
2011 TR-02 42 41 8 4 1 2 2 86 6 391
2011 TR-03 23 44 15 12 3 3 1 69 15 304
2011 TR-04 32 48 13 7 0 0 0 80 7 56
2011 TR-05 48 43 5 0 0 0 5 95 0 21
2008 TR 35 44 9 7 3 2 1 81 10 683
2008 TR-02 35 44 8 7 2 2 1 82 10 270
2008 TR-03 25 45 15 9 4 1 1 71 14 246
2008 TR-04 44 52 0 2 2 0 0 95 5 41
2008 TR-05 44 50 6 0 0 0 0 94 0 16

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 21 25 12 6 4 24 9 68 15 590
2014 TR-02 22 18 10 7 4 30 9 66 18 315
2014 TR-03 18 30 14 7 2 19 10 68 13 223
2014 TR-04 21 39 13 3 8 0 16 72 13 38
2011 TR 34 28 10 6 3 19 1 77 11 839
2011 TR-02 35 24 7 6 2 24 1 79 11 391
2011 TR-03 24 35 15 6 4 16 1 71 11 303
2011 TR-04 46 34 13 4 0 2 2 83 4 56
2011 TR-05 86 10 5 0 0 0 0 95 0 21
2008 TR 33 31 7 5 3 20 1 82 10 683
2008 TR-02 27 29 6 6 4 27 1 78 14 270
2008 TR-03 33 37 8 5 3 13 1 81 9 246
2008 TR-04 54 39 2 2 2 0 0 93 5 41
2008 TR-05 62 38 0 0 0 0 0 100 0 16

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 19 39 14 20 8 0 1 58 28 590
2014 TR-02 20 37 16 18 9 0 0 57 27 315
2014 TR-03 16 40 13 22 8 0 1 57 29 223
2014 TR-04 19 50 11 16 5 0 0 68 21 38
2011 TR 24 36 12 20 7 0 1 60 27 839
2011 TR-02 20 35 13 23 8 0 1 55 31 390
2011 TR-03 25 35 13 18 7 0 1 61 26 304
2011 TR-04 27 41 11 16 5 0 0 68 22 56
2011 TR-05 43 38 5 14 0 0 0 81 14 21
2008 TR 36 43 9 9 2 0 1 79 12 682
2008 TR-02 29 43 11 12 3 0 1 73 15 269
2008 TR-03 33 43 9 9 4 0 2 78 13 246
2008 TR-04 36 49 10 5 0 0 0 85 5 41
2008 TR-05 56 44 0 0 0 0 0 100 0 16

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 47 39 7 5 2 0 0 86 7 590
2014 TR-02 46 37 10 4 2 0 0 83 7 315
2014 TR-03 46 43 5 6 0 0 0 89 6 223
2014 TR-04 48 34 3 11 3 3 0 84 14 38
2011 TR 55 32 7 4 2 0 0 87 6 840
2011 TR-02 51 33 8 6 2 0 0 84 8 392
2011 TR-03 58 31 7 3 1 0 1 89 4 303
2011 TR-04 57 39 2 0 2 0 0 96 2 56
2011 TR-05 76 24 0 0 0 0 0 100 0 21
2008 TR 47 39 8 5 1 0 0 87 6 684
2008 TR-02 45 39 10 6 0 0 0 84 6 270
2008 TR-03 49 40 6 4 1 0 0 89 5 247
2008 TR-04 59 31 5 5 0 0 0 90 5 41
2008 TR-05 56 44 0 0 0 0 0 100 0 16

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 61 32 3 3 1 0 0 93 4 589
2014 TR-02 60 32 4 3 1 0 0 92 4 315
2014 TR-03 62 33 1 3 0 0 0 95 3 222
2014 TR-04 56 34 5 3 3 0 0 89 5 38
2011 TR 65 30 2 1 1 0 0 95 2 839
2011 TR-02 63 31 4 2 0 0 0 94 2 391
2011 TR-03 71 26 1 2 1 0 1 97 3 304
2011 TR-04 47 49 2 0 2 0 0 96 2 55
2011 TR-05 67 33 0 0 0 0 0 100 0 21
2008 TR 63 31 4 2 1 0 0 93 3 684
2008 TR-02 62 30 4 2 1 0 0 92 4 270
2008 TR-03 67 28 2 2 0 0 0 95 2 247
2008 TR-04 53 36 10 0 0 0 0 90 0 41
2008 TR-05 58 30 12 0 0 0 0 88 0 16

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 8 26 20 28 15 2 1 35 44 590
2014 TR-02 7 27 18 29 16 3 1 34 46 315
2014 TR-03 8 24 23 26 17 1 1 33 43 223
2014 TR-04 13 26 19 35 8 0 0 39 42 38
2011 TR 13 29 18 24 12 2 0 44 38 840
2011 TR-02 11 29 17 25 15 2 0 42 41 391
2011 TR-03 11 27 20 27 12 1 1 39 41 304
2011 TR-04 16 39 18 20 4 4 0 57 24 56
2011 TR-05 33 43 5 14 5 0 0 76 19 21
2008 TR 20 40 18 13 5 3 0 62 18 683
2008 TR-02 18 35 21 16 6 3 1 56 22 269
2008 TR-03 18 41 18 14 6 3 0 61 20 247
2008 TR-04 17 46 19 18 0 0 0 63 18 41
2008 TR-05 19 45 30 6 0 0 0 64 6 16

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 10 25 18 20 20 2 6 38 43 590
2014 TR-02 10 25 16 20 21 3 5 39 44 315
2014 TR-03 7 24 20 19 20 2 8 35 43 223
2014 TR-04 13 29 12 19 21 5 0 45 42 38
2011 TR 15 33 19 14 11 2 5 53 27 837
2011 TR-02 15 33 21 17 8 2 4 52 26 391
2011 TR-03 10 29 19 16 16 1 9 43 35 301
2011 TR-04 20 52 14 9 2 2 2 74 11 56
2011 TR-05 43 33 10 10 5 0 0 76 14 21
2008 TR 26 35 13 11 10 2 3 64 22 683
2008 TR-02 27 32 16 12 7 3 3 62 21 270
2008 TR-03 19 35 12 13 16 0 5 57 30 247
2008 TR-04 31 51 7 6 5 0 0 82 10 41
2008 TR-05 31 36 0 19 6 0 8 73 27 16

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 8 24 14 30 24 0 1 32 54 590
2014 TR-02 7 20 16 32 24 0 1 27 57 315
2014 TR-03 5 25 13 30 26 0 0 31 56 223
2014 TR-04 21 40 7 19 13 0 0 61 32 38
2011 TR 13 30 20 24 12 1 1 44 36 838
2011 TR-02 8 28 22 28 13 1 1 37 41 391
2011 TR-03 13 30 16 24 14 1 2 44 39 303
2011 TR-04 32 40 13 13 2 0 0 73 15 55
2011 TR-05 52 33 10 5 0 0 0 86 5 21

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 9 25 26 21 17 0 1 35 38 590
2014 TR-02 7 25 27 19 19 1 2 33 39 315
2014 TR-03 9 24 26 23 17 0 1 33 41 223
2014 TR-04 21 37 18 19 5 0 0 58 24 38

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 16 40 17 17 10 0 0 56 27 590
2014 TR-02 17 40 17 17 9 0 0 57 26 315
2014 TR-03 14 38 18 17 13 0 0 52 30 223
2014 TR-04 13 47 19 19 3 0 0 60 21 38
2011 TR 29 44 15 10 2 0 0 73 12 836
2011 TR-02 30 43 16 9 2 0 0 73 11 389
2011 TR-03 22 46 14 14 2 1 0 69 16 302
2011 TR-04 37 45 14 2 2 0 0 82 4 56
2011 TR-05 52 33 5 10 0 0 0 86 10 21

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 29 37 15 10 4 1 2 69 15 588
2014 TR-02 31 36 16 9 4 2 3 70 13 315
2014 TR-03 29 39 15 10 5 0 2 70 15 221
2014 TR-04 24 31 16 21 5 0 3 56 27 38
2011 TR 28 40 14 9 5 1 3 70 15 833
2011 TR-02 27 39 13 10 6 2 3 70 17 389
2011 TR-03 27 41 13 10 6 0 2 70 16 301
2011 TR-04 24 42 20 9 2 2 2 68 11 55
2011 TR-05 38 38 10 5 0 0 10 84 5 21

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 48 22 5 5 5 0 15 82 12 589
2014 TR-02 52 23 4 5 5 0 11 85 11 315
2014 TR-03 51 24 5 4 2 0 14 87 7 222
2014 TR-04 5 10 3 13 24 0 45 27 68 38
2011 TR 54 17 5 6 4 0 14 83 11 833
2011 TR-02 62 16 6 6 3 1 7 84 10 388
2011 TR-03 55 21 3 6 3 0 11 86 10 300
2011 TR-04 18 7 2 5 13 0 55 56 40 56
2011 TR-05 5 5 5 5 5 0 76 40 40 21
2008 TR 55 17 4 6 1 1 16 87 9 683
2008 TR-02 64 16 6 5 1 0 8 87 7 270
2008 TR-03 61 20 1 6 1 0 11 91 8 246
2008 TR-04 18 12 5 10 5 0 51 61 30 41
2008 TR-05 0 11 0 33 0 0 56 25 75 16

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 41 38 12 5 2 0 3 80 7 590
2014 TR-02 43 39 12 3 2 0 2 83 5 315
2014 TR-03 42 37 9 6 2 0 4 82 8 223
2014 TR-04 24 39 13 11 11 0 3 65 22 38
2011 TR 40 35 15 6 2 0 2 76 8 840
2011 TR-02 43 34 14 7 1 0 1 78 8 391
2011 TR-03 38 38 14 3 3 0 3 79 6 304
2011 TR-04 20 28 29 18 2 2 2 50 20 56
2011 TR-05 33 43 10 14 0 0 0 76 14 21
2008 TR 37 39 13 7 3 0 1 76 10 682
2008 TR-02 35 44 13 3 4 0 1 79 7 269
2008 TR-03 35 35 15 10 3 0 2 71 13 246
2008 TR-04 19 35 24 15 5 0 2 55 20 41
2008 TR-05 14 55 12 19 0 0 0 69 19 16

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 52 29 6 2 2 4 5 88 5 590
2014 TR-02 52 29 6 2 3 4 5 88 5 315
2014 TR-03 55 27 8 1 1 3 4 88 3 223
2014 TR-04 34 40 3 8 3 3 11 85 12 38
2011 TR 33 33 11 9 6 2 5 72 16 840
2011 TR-02 34 31 12 11 6 3 4 69 18 392
2011 TR-03 32 39 11 6 7 2 4 75 13 303
2011 TR-04 29 39 9 5 4 2 13 79 10 56
2011 TR-05 48 14 0 5 5 0 29 87 13 21

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 TR 12 61 27 589
2014 TR-02 8 64 28 315
2014 TR-03 12 62 26 222
2014 TR-04 40 36 24 38
2011 TR 13 61 25 841
2011 TR-02 10 65 25 392
2011 TR-03 16 58 26 304
2011 TR-04 14 59 27 56
2011 TR-05 5 57 38 21

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 TR 42 7 30 14 7 71
2014 TR-02 28 4 20 32 15 25
2014 TR-03 70 7 22 0 0 27
2014 TR-04 20 7 60 13 0 15
2011 TR 32 13 25 19 11 112
2011 TR-02 5 25 25 35 10 40
2011 TR-03 64 6 20 4 6 49
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 28 39 16 12 3 1 0 68 16 590
2014 TR-02 28 38 16 12 4 1 1 67 17 315
2014 TR-03 26 40 18 13 2 0 0 66 16 223
2014 TR-04 39 37 13 8 3 0 0 76 11 38
2011 TR 30 39 15 10 4 2 0 70 15 841
2011 TR-02 28 39 17 9 4 2 0 68 14 392
2011 TR-03 28 36 17 13 6 1 0 65 19 304
2011 TR-04 44 47 4 4 2 0 0 91 5 56
2011 TR-05 57 33 5 5 0 0 0 90 5 21
2008 TR 38 38 13 6 2 2 0 78 9 681
2008 TR-02 35 35 16 7 3 3 0 73 10 268
2008 TR-03 39 40 12 5 2 2 0 80 7 246
2008 TR-04 44 48 5 2 0 0 0 93 2 41
2008 TR-05 52 31 17 0 0 0 0 83 0 16

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 10 37 23 16 10 4 0 49 27 590
2014 TR-02 12 38 21 17 9 3 0 51 27 315
2014 TR-03 8 33 27 16 11 6 0 43 29 223
2014 TR-04 10 42 21 13 11 3 0 54 25 38
2011 TR 16 42 20 13 4 4 0 61 18 840
2011 TR-02 17 43 20 11 3 6 0 64 15 391
2011 TR-03 14 39 20 18 6 3 0 55 24 304
2011 TR-04 14 45 25 13 2 2 0 60 15 56
2011 TR-05 29 43 10 10 5 0 5 75 15 21

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 10 36 22 7 4 20 0 58 14 589
2014 TR-02 11 37 20 7 4 21 0 61 14 315
2014 TR-03 7 34 26 7 5 22 0 52 16 222
2014 TR-04 18 40 24 8 3 8 0 63 12 38
2011 TR 16 37 19 6 3 19 0 66 11 841
2011 TR-02 16 39 16 5 1 22 0 71 9 392
2011 TR-03 13 32 23 8 5 19 1 56 15 304
2011 TR-04 19 39 23 4 4 11 0 66 8 56
2011 TR-05 29 48 5 10 5 0 5 80 15 21

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 9 24 35 17 9 1 6 28 35 589
2014 TR-02 9 18 35 21 11 1 4 34 29 315
2014 TR-03 8 28 35 12 9 1 8 23 39 222
2014 TR-04 13 42 29 8 3 0 4 11 58 38
2011 TR 5 20 33 23 11 2 5 37 28 838
2011 TR-02 5 15 31 30 11 2 5 45 21 392
2011 TR-03 7 24 35 18 11 1 4 31 32 302
2011 TR-04 7 43 39 2 5 0 4 7 52 56
2011 TR-05 0 38 52 5 0 0 5 5 40 21
2008 TR 6 26 29 20 10 3 6 33 35 684
2008 TR-02 6 26 27 22 10 1 7 35 35 270
2008 TR-03 9 30 32 17 6 2 5 24 42 247
2008 TR-04 5 37 31 17 5 0 5 23 44 41
2008 TR-05 0 39 55 0 0 0 6 0 42 16

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 16 29 28 13 7 2 4 22 48 587
2014 TR-02 14 27 29 14 9 3 4 25 43 314
2014 TR-03 17 34 25 12 6 3 4 19 54 221
2014 TR-04 27 37 27 8 0 0 2 8 65 38
2011 TR 7 19 30 18 15 6 6 37 29 835
2011 TR-02 7 14 30 19 16 7 7 41 24 391
2011 TR-03 7 20 30 14 16 6 6 34 31 301
2011 TR-04 7 45 22 19 5 0 2 25 53 56
2011 TR-05 5 25 35 25 0 0 10 28 33 20
2008 TR 4 18 25 23 16 7 7 46 25 681
2008 TR-02 5 17 27 23 12 7 9 42 26 270
2008 TR-03 6 22 24 22 17 3 6 43 30 244
2008 TR-04 2 20 27 34 12 2 2 48 24 41
2008 TR-05 0 27 50 17 0 0 6 18 28 16

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 7 18 23 16 14 4 19 38 32 586
2014 TR-02 7 16 21 17 17 5 18 44 29 314
2014 TR-03 6 15 24 15 11 4 25 36 30 220
2014 TR-04 13 42 16 16 5 0 7 23 60 38
2011 TR 9 16 20 16 15 5 18 41 33 837
2011 TR-02 6 13 19 17 17 6 21 47 26 391
2011 TR-03 10 17 18 17 16 5 18 43 34 301
2011 TR-04 27 32 30 4 4 0 4 7 61 56
2011 TR-05 14 43 29 10 0 0 5 10 60 21
2008 TR 8 17 19 18 14 6 18 42 33 684
2008 TR-02 6 17 16 20 12 7 22 45 32 270
2008 TR-03 9 16 23 18 13 3 18 39 32 247
2008 TR-04 15 35 34 2 7 0 7 10 53 41
2008 TR-05 25 25 38 6 0 0 6 7 53 16

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 9 27 42 11 7 0 4 19 37 589
2014 TR-02 8 24 45 12 9 0 2 22 32 315
2014 TR-03 9 30 41 9 5 0 6 14 42 222
2014 TR-04 13 35 24 13 5 0 10 21 53 38
2011 TR 12 28 36 14 7 0 3 22 41 838
2011 TR-02 10 24 41 16 7 1 2 23 35 391
2011 TR-03 15 30 32 12 8 1 3 20 47 303
2011 TR-04 26 42 22 4 2 0 5 6 71 55
2011 TR-05 5 38 43 14 0 0 0 14 43 21
2008 TR 15 32 34 12 5 0 2 17 47 682
2008 TR-02 13 30 40 11 4 0 1 15 44 269
2008 TR-03 22 32 32 8 4 0 3 12 55 246
2008 TR-04 12 39 27 17 2 0 2 20 53 41
2008 TR-05 0 50 39 5 0 0 6 5 53 16

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 22 27 24 12 7 0 6 21 53 588
2014 TR-02 19 26 25 16 9 0 5 26 48 314
2014 TR-03 21 28 25 10 8 0 8 19 54 222
2014 TR-04 42 29 21 3 0 0 4 3 75 38
2011 TR 17 27 26 14 10 1 6 26 46 838
2011 TR-02 11 26 29 15 13 1 6 30 39 392
2011 TR-03 21 27 26 11 8 0 6 21 51 302
2011 TR-04 50 28 9 9 0 0 4 9 81 56
2011 TR-05 5 67 14 10 0 0 5 10 75 21
2008 TR 13 23 25 17 11 1 9 31 41 684
2008 TR-02 11 20 27 21 10 1 10 35 35 270
2008 TR-03 19 27 27 12 6 0 8 20 50 247
2008 TR-04 19 39 19 10 10 0 2 20 60 41
2008 TR-05 19 37 44 0 0 0 0 0 56 16

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 7 13 21 20 22 5 11 50 24 588
2014 TR-02 5 11 17 20 31 7 10 61 19 315
2014 TR-03 7 15 26 21 15 3 14 43 26 221
2014 TR-04 24 19 29 19 3 0 7 23 46 38
2011 TR 7 16 23 23 21 3 8 49 25 839
2011 TR-02 5 13 20 24 26 4 8 56 21 392
2011 TR-03 8 16 26 21 18 3 8 44 27 302
2011 TR-04 14 30 23 19 7 0 5 28 47 56
2011 TR-05 0 29 24 33 10 0 5 45 30 21
2008 TR 7 17 25 20 16 5 9 42 28 684
2008 TR-02 8 14 23 21 16 7 12 44 27 270
2008 TR-03 8 20 29 22 11 2 8 37 31 247
2008 TR-04 5 31 31 10 15 0 7 27 39 41
2008 TR-05 6 52 37 0 5 0 0 5 58 16

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 14 25 32 10 9 4 6 21 43 590
2014 TR-02 11 21 31 13 13 5 6 29 36 315
2014 TR-03 17 29 32 7 5 2 8 14 50 223
2014 TR-04 21 24 37 5 5 0 7 11 49 38

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 61 35 3 1 0 0 0 96 1 590
2014 TR-02 61 34 4 1 0 0 0 95 1 315
2014 TR-03 60 37 2 0 0 0 0 97 0 223
2014 TR-04 65 32 3 0 0 0 0 97 0 38
2011 TR 65 31 2 1 0 0 0 96 2 834
2011 TR-02 62 34 2 2 0 0 0 96 2 389
2011 TR-03 65 30 3 1 0 0 1 95 2 302
2011 TR-04 74 24 0 2 0 0 0 98 2 54
2011 TR-05 90 10 0 0 0 0 0 100 0 21

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 48 34 8 5 1 3 1 85 7 589
2014 TR-02 49 33 8 5 1 3 1 85 7 315
2014 TR-03 45 37 8 6 1 3 0 84 8 222
2014 TR-04 58 32 5 5 0 0 0 89 5 38

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 48 43 5 3 1 1 0 92 3 590
2014 TR-02 50 39 6 3 1 1 0 90 4 315
2014 TR-03 43 49 4 3 0 1 0 93 3 223
2014 TR-04 45 50 3 0 3 0 0 95 3 38

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 26 38 13 3 1 17 2 79 5 590
2014 TR-02 31 34 11 3 2 17 3 81 6 315
2014 TR-03 18 41 17 3 1 19 0 74 5 223
2014 TR-04 28 48 13 0 0 8 3 85 0 38

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 23 39 17 8 2 9 0 69 12 589
2014 TR-02 26 38 16 8 2 10 0 71 11 314
2014 TR-03 18 41 21 9 3 9 0 64 13 223
2014 TR-04 32 37 15 13 0 3 0 71 14 38
2011 TR 21 40 18 9 5 7 0 66 15 838
2011 TR-02 23 39 17 10 4 7 0 67 15 390
2011 TR-03 14 39 21 10 7 8 1 58 19 303
2011 TR-04 23 56 13 2 4 4 0 81 6 56
2011 TR-05 38 48 10 5 0 0 0 86 5 21

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 30 41 16 8 4 1 0 72 12 588
2014 TR-02 34 39 15 9 4 0 0 73 12 315
2014 TR-03 23 42 20 8 5 1 0 67 13 221
2014 TR-04 42 45 5 5 3 0 0 87 8 38
2011 TR 29 40 16 9 4 1 0 70 13 838
2011 TR-02 31 39 16 10 3 1 0 70 13 391
2011 TR-03 20 40 20 12 7 1 1 61 19 302
2011 TR-04 34 57 5 2 0 2 0 93 2 56
2011 TR-05 62 29 10 0 0 0 0 90 0 21
2008 TR 27 42 13 11 6 0 0 69 17 684
2008 TR-02 22 43 13 15 7 0 1 65 22 270
2008 TR-03 23 39 17 13 8 0 0 62 21 247
2008 TR-04 29 59 7 5 0 0 0 88 5 41
2008 TR-05 31 55 6 8 0 0 0 86 8 16

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 24 30 18 8 3 10 7 65 14 589
2014 TR-02 22 29 17 7 4 11 10 64 14 315
2014 TR-03 22 31 21 8 3 10 5 62 13 222
2014 TR-04 39 37 8 16 0 0 0 76 16 38

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 28 50 11 2 1 7 1 85 3 590
2014 TR-02 29 50 11 2 1 7 0 85 3 315
2014 TR-03 27 48 12 1 1 10 0 84 2 223
2014 TR-04 23 61 11 3 0 0 3 86 3 38
2011 TR 30 43 13 4 1 8 1 80 6 840
2011 TR-02 32 40 13 3 1 11 1 81 4 391
2011 TR-03 26 47 15 5 3 4 1 77 8 304
2011 TR-04 35 47 9 7 0 2 0 84 7 56
2011 TR-05 38 57 5 0 0 0 0 95 0 21

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 23 47 11 11 4 5 1 73 15 590
2014 TR-02 22 47 11 10 4 6 1 73 15 315
2014 TR-03 21 46 12 12 4 4 0 70 17 223
2014 TR-04 34 53 5 8 0 0 0 87 8 38
2011 TR 29 39 10 11 5 5 0 72 17 839
2011 TR-02 27 39 11 13 4 6 0 70 18 391
2011 TR-03 27 39 10 11 7 5 0 71 19 303
2011 TR-04 37 39 9 5 5 4 0 80 11 56
2011 TR-05 71 19 5 0 0 5 0 95 0 21
2008 TR 27 38 10 13 6 4 1 69 20 683
2008 TR-02 22 37 12 16 7 4 1 63 24 270
2008 TR-03 27 37 10 13 7 6 0 68 21 246
2008 TR-04 51 39 6 2 2 0 0 90 5 41
2008 TR-05 50 36 0 14 0 0 0 86 14 16

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 8 20 26 20 9 12 4 34 35 590
2014 TR-02 7 18 26 22 9 13 5 30 38 315
2014 TR-03 7 20 25 22 12 12 2 32 39 223
2014 TR-04 13 36 35 3 0 8 5 57 3 38
2011 TR 7 24 24 20 12 11 2 36 36 838
2011 TR-02 6 23 21 23 12 13 2 34 42 390
2011 TR-03 5 20 28 22 13 10 2 28 40 304
2011 TR-04 16 42 27 7 5 2 0 59 13 55
2011 TR-05 29 62 0 10 0 0 0 90 10 21

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 12 30 18 12 8 19 2 53 25 590
2014 TR-02 11 31 15 12 7 22 1 55 25 315
2014 TR-03 12 30 21 11 10 16 0 50 25 223
2014 TR-04 13 34 13 13 8 11 8 58 26 38
2011 TR 16 30 15 10 6 20 3 59 21 837
2011 TR-02 14 29 16 10 5 23 2 59 20 389
2011 TR-03 15 32 15 13 7 18 1 57 25 304
2011 TR-04 18 31 20 7 7 7 9 59 17 55
2011 TR-05 38 29 14 0 0 5 14 82 0 21

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 26 50 5 13 5 0 0 76 18 589
2014 TR-02 28 49 6 12 4 0 0 78 16 315
2014 TR-03 21 52 5 16 6 0 0 73 22 222
2014 TR-04 32 55 0 8 5 0 0 87 13 38
2011 TR 36 47 5 10 2 0 0 83 12 840
2011 TR-02 37 48 4 8 2 0 0 86 10 392
2011 TR-03 32 47 5 13 3 0 0 79 17 303
2011 TR-04 34 44 4 16 2 0 0 78 18 56
2011 TR-05 71 24 5 0 0 0 0 95 0 21
2008 TR 41 45 5 7 2 0 0 86 9 684
2008 TR-02 42 42 5 7 3 0 0 84 10 270
2008 TR-03 41 45 4 8 2 0 0 86 10 247
2008 TR-04 47 46 2 5 0 0 0 93 5 41
2008 TR-05 62 30 8 0 0 0 0 92 0 16

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 41 37 6 9 5 0 2 80 14 589
2014 TR-02 43 34 7 9 5 0 3 79 14 315
2014 TR-03 38 39 6 9 5 0 2 79 14 222
2014 TR-04 40 50 0 5 5 0 0 89 11 38
2011 TR 38 40 8 10 4 0 0 78 14 832
2011 TR-02 38 42 8 8 3 0 0 81 11 387
2011 TR-03 37 39 8 11 4 0 1 77 15 300
2011 TR-04 39 36 2 13 11 0 0 75 23 56
2011 TR-05 86 14 0 0 0 0 0 100 0 21

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 38 41 10 8 2 1 1 80 10 589
2014 TR-02 37 39 11 9 2 0 1 77 11 315
2014 TR-03 36 43 8 8 3 1 0 81 11 222
2014 TR-04 42 47 8 3 0 0 0 89 3 38

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 68 27 2 1 1 0 0 96 2 590
2014 TR-02 69 26 3 1 1 0 0 96 2 315
2014 TR-03 69 28 2 1 0 0 0 97 1 223
2014 TR-04 61 34 3 3 0 0 0 95 3 38
2011 TR 74 21 2 2 1 0 1 96 3 839
2011 TR-02 77 19 1 1 1 0 1 97 2 391
2011 TR-03 71 24 2 3 1 0 0 95 3 303
2011 TR-04 73 20 2 3 2 0 0 93 5 56
2011 TR-05 95 5 0 0 0 0 0 100 0 21
2008 TR 77 19 2 1 1 0 0 96 2 684
2008 TR-02 75 20 2 1 1 0 1 96 3 270
2008 TR-03 77 18 2 2 1 0 0 95 3 247
2008 TR-04 83 15 0 2 0 0 0 98 2 41
2008 TR-05 67 33 0 0 0 0 0 100 0 16

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 55 28 7 5 2 0 4 86 7 589
2014 TR-02 56 26 7 5 2 0 4 85 7 315
2014 TR-03 56 29 5 5 2 0 3 87 7 222
2014 TR-04 50 39 8 0 0 0 3 92 0 38
2011 TR 59 23 5 8 3 0 3 84 11 840
2011 TR-02 60 20 6 9 3 0 2 82 12 392
2011 TR-03 55 26 4 7 3 0 3 84 11 303
2011 TR-04 61 25 5 4 3 0 2 88 7 56
2011 TR-05 71 24 0 5 0 0 0 95 5 21
2008 TR 61 20 5 8 2 0 4 84 11 684
2008 TR-02 63 16 4 10 2 0 4 83 13 270
2008 TR-03 61 21 6 8 2 0 2 84 11 247
2008 TR-04 59 29 2 2 2 0 5 92 5 41
2008 TR-05 67 12 6 6 0 8 0 86 7 16

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 78 15 1 2 0 1 3 96 2 589
2014 TR-02 76 16 1 2 0 1 4 96 3 315
2014 TR-03 79 15 1 1 0 0 3 97 1 222
2014 TR-04 81 16 3 0 0 0 0 97 0 38
2011 TR 78 14 1 3 1 0 3 95 4 835
2011 TR-02 81 11 2 2 1 0 3 95 3 389
2011 TR-03 76 16 0 5 1 0 3 94 6 301
2011 TR-04 79 14 0 4 0 0 4 96 4 56
2011 TR-05 90 5 5 0 0 0 0 95 0 21
2008 TR 77 11 1 2 1 0 7 95 3 684
2008 TR-02 77 9 2 2 1 1 8 94 4 270
2008 TR-03 79 11 2 3 1 0 4 94 4 247
2008 TR-04 88 10 0 2 0 0 0 98 2 41
2008 TR-05 88 12 0 0 0 0 0 100 0 16

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 82 14 1 1 0 0 2 98 1 588
2014 TR-02 81 14 0 1 1 0 3 98 1 315
2014 TR-03 82 15 1 0 0 0 1 99 0 222
2014 TR-04 84 11 3 3 0 0 0 95 3 37
2011 TR 86 9 1 1 0 0 2 98 1 839
2011 TR-02 87 10 1 1 0 0 2 99 1 392
2011 TR-03 85 9 2 1 1 0 2 96 2 302
2011 TR-04 91 9 0 0 0 0 0 100 0 56
2011 TR-05 95 0 0 0 0 0 5 100 0 21
2008 TR 89 5 1 1 0 0 4 98 1 684
2008 TR-02 89 3 1 1 0 0 5 97 1 270
2008 TR-03 87 8 0 2 0 0 2 97 2 247
2008 TR-04 95 0 5 0 0 0 0 95 0 41
2008 TR-05 94 0 0 0 0 0 6 100 0 16

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 65 20 4 2 1 1 7 93 2 590
2014 TR-02 68 18 3 1 1 1 8 95 2 315
2014 TR-03 62 22 5 2 0 1 7 92 2 223
2014 TR-04 63 27 3 3 0 3 3 94 3 38

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 67 22 3 4 1 1 2 92 5 590
2014 TR-02 69 20 2 4 2 2 2 92 6 315
2014 TR-03 65 24 4 4 0 0 2 92 5 223
2014 TR-04 60 29 5 3 3 0 0 89 5 38
2011 TR 64 22 5 4 2 1 2 89 5 838
2011 TR-02 64 21 6 3 1 1 3 89 5 389
2011 TR-03 62 25 6 5 2 0 1 87 7 304
2011 TR-04 70 20 4 5 2 0 0 89 7 56
2011 TR-05 86 14 0 0 0 0 0 100 0 21
2008 TR 72 20 3 2 1 0 2 93 3 682
2008 TR-02 70 18 5 2 1 0 4 92 3 270
2008 TR-03 73 22 3 1 0 0 0 96 2 246
2008 TR-04 73 17 2 7 0 0 0 90 7 41
2008 TR-05 56 31 0 12 0 0 0 88 12 16

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 TR 8 92 589
2014 TR-02 9 91 315
2014 TR-03 8 92 222

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 46 48
2014 TR-02 46 28
2014 TR-03 47 17

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 54 48
2014 TR-02 61 28
2014 TR-03 47 17

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 0 48
2014 TR-02 0 28
2014 TR-03 0 17

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 13 48

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR-02 0 28

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR-03 0 17

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 37 48
2014 TR-02 32 28
2014 TR-03 47 17

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 39 48
2014 TR-02 32 28
2014 TR-03 47 17

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 29 48
2014 TR-02 29 28
2014 TR-03 29 17

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 36 48
2014 TR-02 21 28
2014 TR-03 59 17

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 17 48
2014 TR-03 29 17

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 69 48
2014 TR-02 68 28
2014 TR-03 71 17

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 40 48
2014 TR-02 39 28
2014 TR-03 41 17

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 0 48
2014 TR-02 0 28
2014 TR-03 0 17

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR-02 0 28

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 13 48

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 39 48
2014 TR-02 39 28
2014 TR-03 41 17

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 13 48

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 17 48

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 41 48
2014 TR-02 39 28
2014 TR-03 41 17

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 29 48
2014 TR-02 36 28

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 13 48

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 29 48
2014 TR-02 29 28
2014 TR-03 35 17

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 10 48

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 19 48
2014 TR-02 25 28

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 13 48
2014 TR-02 18 28
2014 TR-03 0 17

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 TR 25 48
2014 TR-02 25 28
2014 TR-03 29 17

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 13 45

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 25 45
2014 TR-02 33 27

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 11 45
2014 TR-03 0 15

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR-03 0 15

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 26 45
2014 TR-02 22 27

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR-03 0 15

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 13 45

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 13 45

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 22 45
2014 TR-02 19 27
2014 TR-03 33 15

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 40 45
2014 TR-02 41 27
2014 TR-03 40 15

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 0 45
2014 TR-02 0 27
2014 TR-03 0 15

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 45 45
2014 TR-02 41 27
2014 TR-03 60 15

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 TR 11 45

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 4 12 13 5 2 52 11 45 20 590
2014 TR-02 3 9 9 5 3 58 13 42 26 315
2014 TR-03 4 13 16 6 3 48 9 42 21 223
2014 TR-04 4 35 27 0 0 35 0 59 0 38

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 12 30 16 5 2 32 1 64 11 589
2014 TR-02 12 28 15 5 2 36 2 65 11 315
2014 TR-03 10 30 18 7 3 31 1 59 15 222
2014 TR-04 19 52 16 0 0 13 0 82 0 38
2011 TR 20 35 16 5 2 21 1 71 9 838
2011 TR-02 19 34 16 6 2 24 0 69 10 390
2011 TR-03 14 36 17 5 4 24 1 67 11 303
2011 TR-04 28 52 9 0 2 9 0 88 2 56
2011 TR-05 67 24 10 0 0 0 0 90 0 21

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 TR 2 98 588
2014 TR-02 2 98 314
2014 TR-03 3 97 222
2014 TR-04 0 100 38

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 38 13

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 92 13

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 46 13

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 0 13

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 46 13

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 54 13

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 TR 38 13

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 TR 55 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 6 12 13 2 1 57 10 52 9 590
2014 TR-02 5 8 9 1 2 62 12 53 11 315
2014 TR-03 4 14 14 4 0 56 8 50 11 223
2014 TR-04 10 19 29 0 0 40 3 49 0 38

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 14 33 14 2 1 34 1 74 5 590
2014 TR-02 15 30 13 1 2 36 2 74 5 315
2014 TR-03 10 34 15 4 0 36 0 70 6 223
2014 TR-04 21 50 13 0 0 16 0 84 0 38
2011 TR 27 36 11 3 1 21 1 81 5 839
2011 TR-02 28 33 11 3 1 24 0 81 5 390
2011 TR-03 20 37 13 4 2 23 1 75 8 304
2011 TR-04 35 52 2 2 0 9 0 96 2 56
2011 TR-05 57 38 0 0 0 5 0 100 0 21

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 TR 15 85 588
2014 TR-02 16 84 315
2014 TR-03 16 84 221

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 TR 83 17 91
2014 TR-02 82 18 50
2014 TR-03 86 14 36

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 69 19 4 8 0 0 0 88 8 76
2014 TR-02 71 21 0 7 0 0 0 93 7 41
2014 TR-03 65 16 10 10 0 0 0 81 10 31

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 20 57 12 7 1 1 2 79 9 590
2014 TR-02 18 60 12 9 1 1 0 78 10 315
2014 TR-03 21 56 15 8 0 0 0 77 8 223
2014 TR-04 27 52 3 0 0 0 19 97 0 38
2011 TR 19 56 10 10 1 1 4 79 11 839
2011 TR-02 14 58 10 13 1 1 2 75 15 391
2011 TR-03 21 59 11 7 0 0 2 82 7 303
2011 TR-04 27 50 5 0 2 0 16 91 2 56
2011 TR-05 48 29 0 0 0 0 24 100 0 21
2008 TR 21 52 14 9 2 0 2 75 11 683
2008 TR-02 17 55 15 10 2 0 0 73 12 270
2008 TR-03 25 58 11 5 1 0 0 83 6 246
2008 TR-04 48 31 5 3 0 0 12 91 4 41
2008 TR-05 31 33 5 0 0 0 31 93 0 16

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 7 25 21 20 5 20 4 42 32 589
2014 TR-02 7 23 21 17 5 24 3 41 30 315
2014 TR-03 3 27 22 25 5 16 3 37 37 222
2014 TR-04 16 36 16 16 0 5 11 62 19 38
2011 TR 6 29 19 14 4 22 6 48 25 836
2011 TR-02 5 27 19 14 4 25 6 47 26 389
2011 TR-03 4 27 23 18 6 19 4 40 31 303
2011 TR-04 16 43 9 5 2 7 18 79 10 56
2011 TR-05 35 50 5 0 0 0 10 94 0 20

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 37 45 7 2 1 7 3 90 3 590
2014 TR-02 37 45 7 2 1 7 1 89 3 315
2014 TR-03 36 48 7 1 0 7 0 90 2 223
2014 TR-04 35 31 8 3 0 0 24 86 3 38
2011 TR 38 38 9 4 1 6 4 84 6 839
2011 TR-02 39 39 9 4 1 7 2 85 5 390
2011 TR-03 33 41 12 4 2 6 2 80 7 304
2011 TR-04 43 29 4 4 2 4 16 89 7 56
2011 TR-05 67 10 0 0 0 0 24 100 0 21
2008 TR 39 41 9 2 0 7 2 87 3 683
2008 TR-02 36 43 11 3 0 6 0 85 3 270
2008 TR-03 41 43 8 3 1 4 0 88 4 246
2008 TR-04 61 22 0 2 0 0 15 97 3 41
2008 TR-05 31 38 0 0 0 0 31 100 0 16

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 TR 25 41 12 4 1 14 2 79 7 589
2014 TR-02 27 39 13 4 2 15 0 77 7 314
2014 TR-03 20 46 12 4 1 16 0 79 7 223
2014 TR-04 28 42 3 5 0 0 21 90 7 38
2011 TR 29 36 12 6 2 11 4 76 10 835
2011 TR-02 29 37 12 4 2 13 3 78 7 389
2011 TR-03 21 38 16 10 2 10 2 67 14 304
2011 TR-04 44 33 5 2 0 2 14 91 2 55
2011 TR-05 71 10 0 0 0 0 19 100 0 21
2008 TR 37 40 9 4 2 6 2 83 6 684
2008 TR-02 31 42 13 5 3 7 1 78 8 270
2008 TR-03 39 44 7 4 2 3 0 86 7 247
2008 TR-04 53 27 6 2 2 0 10 89 5 41
2008 TR-05 31 38 0 0 0 0 31 100 0 16