2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group SW

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 45 46 2 3 5 0 0 90 8 118
2014 SW-02 45 45 2 4 5 0 0 90 8 103
2011 SW 59 33 3 5 1 0 0 91 6 125
2011 SW-01 57 32 4 6 2 0 0 88 8 53
2011 SW-02 63 34 3 0 0 0 0 97 0 47
2011 SW-03 44 43 0 13 0 0 0 87 13 12
2008 SW 56 37 4 2 1 0 1 93 3 78
2008 SW-01 42 50 6 3 0 0 0 91 3 33
2008 SW-02 66 30 0 2 0 0 2 98 2 28

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 70 26 2 1 2 0 0 96 3 117
2014 SW-02 68 27 2 1 2 0 0 95 3 103
2011 SW 71 24 3 1 1 0 0 95 2 126
2011 SW-01 70 26 0 0 4 0 0 96 4 53
2011 SW-02 67 27 4 2 0 0 0 94 2 48
2011 SW-03 77 23 0 0 0 0 0 100 0 12

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 75 19 4 1 1 0 0 95 2 118
2014 SW-02 76 18 4 1 1 0 0 94 2 103
2011 SW 75 20 5 1 0 0 0 95 1 126
2011 SW-01 80 18 2 0 0 0 0 98 0 53
2011 SW-02 78 17 4 2 0 0 0 94 2 48
2011 SW-03 51 49 0 0 0 0 0 100 0 12

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 46 38 8 4 3 1 0 85 7 117
2014 SW-02 43 42 8 4 2 1 0 86 6 103
2011 SW 61 30 2 5 1 0 0 91 7 125
2011 SW-01 60 26 6 6 2 0 0 87 8 53
2011 SW-02 63 35 0 2 0 0 0 98 2 47
2011 SW-03 51 35 0 7 7 0 0 87 13 12
2008 SW 57 33 4 3 1 1 0 92 4 79
2008 SW-01 58 33 6 3 0 0 0 91 3 34
2008 SW-02 64 28 6 0 0 2 0 94 0 28

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 24 32 18 9 15 2 0 58 24 118
2014 SW-02 27 31 21 8 11 2 0 58 20 103
2011 SW 32 32 21 9 5 1 0 64 15 126
2011 SW-01 32 30 17 13 8 0 0 62 20 53
2011 SW-02 27 35 27 6 4 2 0 63 10 48
2011 SW-03 35 25 26 7 7 0 0 60 13 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 25 32 14 17 12 0 0 57 30 118
2014 SW-02 26 31 16 17 9 0 0 57 27 103
2011 SW 30 36 14 15 4 1 0 67 20 126
2011 SW-01 32 35 7 17 6 2 0 69 23 53
2011 SW-02 27 39 21 12 2 0 0 66 14 48
2011 SW-03 18 43 15 9 16 0 0 60 24 12
2008 SW 27 32 14 14 12 0 0 60 26 79
2008 SW-01 23 50 6 18 3 0 0 73 21 34
2008 SW-02 29 26 16 16 14 0 0 54 30 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 23 23 19 16 14 4 0 49 32 118
2014 SW-02 21 26 15 19 13 5 0 50 34 103
2011 SW 28 26 17 18 7 2 2 56 26 126
2011 SW-01 26 23 9 28 10 2 2 51 39 53
2011 SW-02 25 33 23 13 4 2 0 59 17 48
2011 SW-03 35 9 26 9 13 0 7 48 24 12
2008 SW 29 33 7 11 11 9 0 68 24 79
2008 SW-01 15 55 3 6 9 12 0 80 17 34
2008 SW-02 37 26 4 12 10 12 0 71 25 28
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 32 28 8 12 15 4 0 62 29 118
2014 SW-02 32 26 10 15 12 5 0 61 29 103
2011 SW 46 26 6 8 10 2 2 74 20 124
2011 SW-01 43 28 6 6 10 2 6 77 17 53
2011 SW-02 43 26 9 9 11 2 0 71 20 46
2011 SW-03 44 25 0 7 24 0 0 69 31 12
2008 SW 33 27 10 13 14 2 1 62 28 79
2008 SW-01 32 33 9 9 12 6 0 69 21 34
2008 SW-02 32 24 12 14 16 0 2 57 30 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 32 29 8 16 15 1 0 62 30 118
2014 SW-02 33 27 9 15 15 1 0 61 30 103
2011 SW 35 35 12 6 11 0 1 71 18 125
2011 SW-01 26 45 10 4 12 0 4 73 17 53
2011 SW-02 40 28 17 4 10 0 0 68 15 47
2011 SW-03 18 43 9 7 24 0 0 60 31 12
2008 SW 31 38 7 9 13 2 1 71 22 79
2008 SW-01 32 41 6 12 9 0 0 73 22 34
2008 SW-02 26 42 2 7 18 4 2 72 26 28

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 33 21 10 18 17 1 0 55 36 118
2014 SW-02 33 21 11 18 16 1 0 54 34 103

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 25 20 23 10 15 6 0 48 27 118
2014 SW-02 27 18 26 8 14 7 0 48 24 103
2011 SW 30 29 10 11 15 3 1 62 28 126
2011 SW-01 25 33 11 8 20 4 0 60 29 53
2011 SW-02 31 29 9 14 10 4 2 65 26 48
2011 SW-03 35 23 9 26 7 0 0 58 33 12

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 18 20 24 16 19 3 0 39 36 118
2014 SW-02 19 19 26 15 16 4 0 40 33 103
2011 SW 21 32 16 13 18 0 0 53 31 126
2011 SW-01 20 32 19 7 22 0 0 52 29 53
2011 SW-02 23 27 19 21 10 0 0 50 31 48
2011 SW-03 18 43 0 7 33 0 0 60 40 12
2008 SW 17 25 20 17 17 4 0 44 35 79
2008 SW-01 18 29 24 15 9 6 0 50 25 34
2008 SW-02 14 23 22 12 26 4 0 38 39 28

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 11 25 25 17 20 2 0 37 38 118
2014 SW-02 12 26 27 16 16 3 0 39 33 103
2011 SW 13 31 16 24 14 2 0 45 39 126
2011 SW-01 13 34 15 17 16 5 0 50 34 53
2011 SW-02 17 24 21 32 6 0 0 41 38 48
2011 SW-03 0 26 16 33 24 0 0 26 57 12
2008 SW 11 19 22 17 25 5 0 32 45 79
2008 SW-01 6 26 27 18 17 6 0 34 37 34
2008 SW-02 14 11 22 16 34 4 0 25 52 28

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 16 16 18 18 26 6 0 34 47 118
2014 SW-02 17 14 19 20 22 7 0 34 46 103
2011 SW 12 29 14 20 17 8 0 44 40 126
2011 SW-01 10 34 17 15 16 9 0 48 34 53
2011 SW-02 14 21 15 23 19 9 0 38 45 48
2011 SW-03 9 41 9 24 18 0 0 49 42 12
2008 SW 15 17 15 13 21 18 0 39 42 79
2008 SW-01 12 24 18 12 12 24 0 46 30 34
2008 SW-02 10 17 18 12 24 20 0 33 44 28

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 15 24 20 15 26 1 0 39 41 118
2014 SW-02 14 25 22 16 22 1 0 40 38 103
2011 SW 16 34 12 20 17 2 0 50 37 126
2011 SW-01 10 41 8 20 16 6 0 54 38 53
2011 SW-02 21 24 19 24 12 0 0 44 37 48
2011 SW-03 18 34 0 7 42 0 0 51 49 12
2008 SW 14 28 12 28 14 5 0 44 44 79
2008 SW-01 9 33 24 23 9 3 0 43 33 34
2008 SW-02 18 21 8 26 20 8 0 42 50 28

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 24 21 14 20 18 3 0 46 39 118
2014 SW-02 25 21 16 19 16 4 0 48 36 103
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 22 32 13 20 13 0 0 54 33 118
2014 SW-02 21 32 12 21 13 0 0 53 35 103
2011 SW 17 41 17 20 6 0 0 58 25 126
2011 SW-01 19 40 13 24 4 0 0 59 28 53
2011 SW-02 12 44 21 17 6 0 0 56 23 48
2011 SW-03 18 34 18 13 18 0 0 51 31 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 8 16 15 21 22 16 1 29 53 118
2014 SW-02 10 13 14 25 21 16 1 28 56 103

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 26 33 12 18 11 0 0 58 30 118
2014 SW-02 26 31 14 18 11 0 0 57 28 103
2011 SW 28 32 15 11 12 0 1 61 24 125
2011 SW-01 20 36 20 10 10 0 4 59 21 53
2011 SW-02 35 28 13 11 13 0 0 63 24 47
2011 SW-03 9 51 7 7 26 0 0 60 33 12
2008 SW 26 33 8 17 14 1 1 60 32 79
2008 SW-01 23 38 7 17 12 3 0 63 30 34
2008 SW-02 27 27 12 20 12 0 2 56 32 28

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 28 30 16 10 8 7 1 63 20 117
2014 SW-02 30 28 16 11 8 7 0 62 21 102
2011 SW 38 31 11 8 8 3 1 72 16 124
2011 SW-01 39 29 10 5 10 4 4 73 17 53
2011 SW-02 42 31 13 7 4 2 0 75 12 46
2011 SW-03 9 40 18 16 18 0 0 49 33 12
2008 SW 41 19 11 12 6 9 1 67 21 78
2008 SW-01 39 23 6 9 6 17 0 75 18 34
2008 SW-02 38 18 14 16 8 4 2 60 25 28

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 33 34 8 15 7 2 0 69 23 118
2014 SW-02 32 35 9 16 5 3 0 69 22 103
2011 SW 36 33 9 13 7 0 1 71 20 125
2011 SW-01 31 37 7 13 7 0 4 71 21 53
2011 SW-02 36 39 8 13 4 0 0 74 18 47
2011 SW-03 42 7 9 24 18 0 0 49 42 12
2008 SW 26 35 17 20 4 0 0 60 23 79
2008 SW-01 23 29 16 20 12 0 0 52 32 34
2008 SW-02 25 40 12 24 0 0 0 64 24 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 19 27 13 11 14 15 0 55 30 118
2014 SW-02 20 27 13 11 12 16 0 56 28 103
2011 SW 33 26 15 9 10 7 1 63 20 125
2011 SW-01 23 33 15 9 11 7 2 61 22 53
2011 SW-02 36 24 17 9 7 8 0 65 17 47
2011 SW-03 24 25 9 9 24 9 0 54 36 12
2008 SW 23 25 23 19 4 7 0 52 24 79
2008 SW-01 12 29 12 23 6 19 0 50 35 34
2008 SW-02 22 22 28 24 0 4 0 46 25 28

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 13 43 9 23 12 0 0 56 35 118
2014 SW-02 14 43 10 23 9 0 0 57 32 103
2011 SW 27 38 14 12 9 0 0 65 21 125
2011 SW-01 30 30 13 13 14 0 0 60 27 53
2011 SW-02 26 39 15 13 7 0 0 65 20 47
2011 SW-03 25 44 15 7 9 0 0 69 16 12
2008 SW 26 44 9 14 7 0 0 70 21 78
2008 SW-01 27 56 0 18 0 0 0 82 18 33
2008 SW-02 23 44 6 16 12 0 0 66 28 28

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 65 27 2 4 2 0 0 92 6 118
2014 SW-02 64 27 3 5 2 0 0 91 7 103
2011 SW 70 25 0 3 1 0 0 96 4 124
2011 SW-01 66 31 0 2 2 0 0 96 4 53
2011 SW-02 78 20 0 0 2 0 0 98 2 48
2011 SW-03 56 36 0 7 0 0 0 93 7 11
2008 SW 63 33 1 3 1 0 0 95 4 79
2008 SW-01 58 39 3 0 0 0 0 97 0 34
2008 SW-02 72 26 0 0 2 0 0 98 2 28

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 68 26 2 1 3 0 0 93 5 118
2014 SW-02 69 26 2 2 1 0 0 95 3 103
2011 SW 70 27 1 1 1 0 0 97 1 126
2011 SW-01 71 23 4 0 2 0 0 95 2 53
2011 SW-02 80 20 0 0 0 0 0 100 0 48
2011 SW-03 44 56 0 0 0 0 0 100 0 12
2008 SW 64 29 2 4 0 0 0 94 4 79
2008 SW-01 65 29 0 6 0 0 0 94 6 34
2008 SW-02 66 24 4 6 0 0 0 90 6 28

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 16 20 17 20 25 3 0 37 46 118
2014 SW-02 17 21 19 17 23 4 0 39 41 103
2011 SW 18 34 16 18 12 2 1 53 31 125
2011 SW-01 19 31 19 16 12 2 2 52 29 53
2011 SW-02 17 32 15 23 11 2 0 50 35 48
2011 SW-03 9 41 15 18 18 0 0 49 35 12
2008 SW 19 33 14 16 16 2 1 53 33 79
2008 SW-01 20 50 9 9 6 6 0 75 15 34
2008 SW-02 13 30 12 20 24 0 2 44 44 28

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 7 10 9 23 39 3 9 19 70 118
2014 SW-02 7 12 9 24 37 4 8 22 69 103
2011 SW 9 18 13 25 26 2 7 30 56 126
2011 SW-01 13 26 7 26 23 4 0 41 52 53
2011 SW-02 5 8 18 30 28 0 11 15 65 48
2011 SW-03 9 18 18 7 33 0 16 31 48 12
2008 SW 13 17 8 22 31 7 3 33 58 79
2008 SW-01 12 35 12 28 6 9 0 50 37 34
2008 SW-02 6 10 4 18 47 10 6 19 76 28

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 11 33 11 24 22 0 0 44 45 118
2014 SW-02 13 33 10 24 21 0 0 46 45 103
2011 SW 27 38 15 16 4 0 0 65 20 126
2011 SW-01 40 30 12 11 7 0 0 70 18 53
2011 SW-02 20 38 21 17 4 0 0 58 21 48
2011 SW-03 9 65 9 18 0 0 0 74 18 12

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 18 37 14 17 14 0 0 55 31 118
2014 SW-02 21 36 15 15 13 0 0 57 28 103

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 20 40 18 12 10 0 0 60 22 118
2014 SW-02 21 41 20 10 9 0 0 61 19 103
2011 SW 35 41 14 9 2 0 0 75 11 126
2011 SW-01 34 39 13 8 6 0 0 72 14 53
2011 SW-02 41 36 17 6 0 0 0 77 6 48
2011 SW-03 18 58 9 15 0 0 0 76 15 12

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 26 43 10 9 11 1 0 70 20 118
2014 SW-02 26 43 8 11 9 2 0 71 20 103
2011 SW 36 38 6 15 6 0 0 74 20 125
2011 SW-01 26 41 9 16 8 0 0 67 24 53
2011 SW-02 46 30 4 15 4 0 0 76 19 47
2011 SW-03 26 51 0 13 9 0 0 78 22 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 16 23 11 19 23 3 6 43 46 118
2014 SW-02 13 20 12 21 25 4 6 36 51 103
2011 SW 32 31 6 13 15 1 2 65 29 125
2011 SW-01 22 40 4 13 18 2 2 64 32 53
2011 SW-02 34 25 8 17 13 0 2 60 31 47
2011 SW-03 23 53 9 0 16 0 0 76 16 12
2008 SW 33 22 4 22 15 0 4 57 38 79
2008 SW-01 24 21 6 14 23 0 12 51 43 34
2008 SW-02 29 26 2 30 12 0 2 56 42 28

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 28 36 21 9 5 0 1 64 15 118
2014 SW-02 26 34 23 11 5 0 1 61 16 103
2011 SW 33 35 20 7 5 0 1 68 12 126
2011 SW-01 33 34 16 7 10 0 0 66 17 53
2011 SW-02 38 31 27 4 0 0 0 69 4 48
2011 SW-03 18 49 18 0 16 0 0 67 16 12
2008 SW 32 36 16 8 7 0 1 69 15 79
2008 SW-01 12 30 26 20 9 0 3 44 30 34
2008 SW-02 36 47 14 0 4 0 0 82 4 28

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 38 23 8 7 12 8 3 69 22 118
2014 SW-02 38 23 8 6 14 10 2 69 22 103
2011 SW 43 25 7 11 9 0 5 72 21 126
2011 SW-01 50 27 4 5 9 0 4 81 15 53
2011 SW-02 31 26 9 21 10 0 4 58 33 48
2011 SW-03 51 16 18 0 16 0 0 67 16 12

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 SW 17 44 38 117
2014 SW-02 15 47 38 102
2011 SW 17 52 31 126
2011 SW-01 31 41 28 53
2011 SW-02 4 61 35 48
2011 SW-03 13 35 51 12

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 SW 32 20 20 19 10 20
2014 SW-02 21 27 27 19 6 15
2011 SW 8 32 8 38 13 24
2011 SW-01 6 35 12 29 19 17
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 43 37 11 5 5 0 0 79 9 118
2014 SW-02 43 39 9 5 4 0 0 82 9 103
2011 SW 46 41 6 4 2 1 0 88 6 126
2011 SW-01 41 45 8 4 2 0 0 87 6 53
2011 SW-02 48 40 6 2 2 2 0 90 4 48
2011 SW-03 35 41 9 15 0 0 0 76 15 12
2008 SW 46 39 6 4 4 2 0 87 7 79
2008 SW-01 50 41 6 3 0 0 0 91 3 34
2008 SW-02 44 40 4 0 8 4 0 88 8 28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 24 36 17 8 11 4 0 63 20 118
2014 SW-02 26 37 16 8 10 4 0 65 19 103
2011 SW 33 41 18 6 2 0 0 74 8 126
2011 SW-01 37 37 16 10 0 0 0 75 10 53
2011 SW-02 34 39 22 3 2 0 0 73 6 48
2011 SW-03 18 47 18 9 9 0 0 65 18 12

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 18 22 27 10 12 10 0 45 24 118
2014 SW-02 21 22 27 9 10 11 0 48 22 103
2011 SW 25 39 22 5 4 4 0 67 10 126
2011 SW-01 27 41 16 6 2 9 0 74 9 53
2011 SW-02 29 33 32 0 4 2 0 63 4 48
2011 SW-03 0 41 24 18 18 0 0 41 35 12

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 10 26 29 24 11 1 0 35 36 118
2014 SW-02 10 25 31 21 13 1 0 34 35 103
2011 SW 7 21 32 23 11 2 4 36 30 126
2011 SW-01 8 11 37 28 13 2 0 42 20 53
2011 SW-02 6 27 23 26 12 0 6 41 35 48
2011 SW-03 9 22 43 9 0 9 9 11 38 12
2008 SW 14 22 32 22 9 2 0 32 36 79
2008 SW-01 6 23 38 9 19 6 0 29 31 34
2008 SW-02 20 22 26 29 4 0 0 32 42 28

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 15 28 27 15 13 1 0 29 44 117
2014 SW-02 13 28 29 17 12 1 0 29 42 102
2011 SW 12 21 29 20 12 1 4 34 35 123
2011 SW-01 15 25 18 22 15 4 2 39 42 51
2011 SW-02 9 22 37 19 9 0 6 29 32 48
2011 SW-03 15 16 43 9 9 0 9 19 34 12
2008 SW 19 14 26 24 14 1 2 39 34 79
2008 SW-01 12 20 32 21 9 3 3 32 34 34
2008 SW-02 26 18 16 29 12 0 0 40 44 28

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 20 25 28 14 9 3 0 24 47 117
2014 SW-02 19 26 27 15 9 4 0 26 46 102
2011 SW 16 26 23 13 15 1 5 30 46 123
2011 SW-01 12 25 17 17 19 4 6 41 41 51
2011 SW-02 14 30 29 11 10 0 6 22 47 48
2011 SW-03 18 31 34 0 9 0 9 10 53 12
2008 SW 18 23 34 14 8 2 0 23 42 79
2008 SW-01 15 20 29 20 10 6 0 32 37 34
2008 SW-02 27 28 28 14 4 0 0 18 55 28

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 5 12 30 34 17 2 0 52 17 114
2014 SW-02 5 6 33 37 17 2 0 55 11 99
2011 SW 7 9 26 34 20 1 4 56 17 124
2011 SW-01 11 12 26 29 15 2 4 47 25 52
2011 SW-02 0 8 29 40 19 0 4 61 9 48
2011 SW-03 0 7 24 34 26 0 9 66 8 12
2008 SW 14 9 26 30 19 1 0 50 23 79
2008 SW-01 17 21 24 26 9 3 0 36 39 34
2008 SW-02 12 4 34 35 16 0 0 50 16 28

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 19 23 23 17 12 5 1 31 45 118
2014 SW-02 17 24 24 17 12 5 1 31 44 103
2011 SW 15 18 26 23 13 0 6 38 35 124
2011 SW-01 26 11 27 21 9 0 6 33 39 52
2011 SW-02 4 27 23 26 14 0 6 42 33 48
2011 SW-03 16 14 35 18 9 0 9 29 32 12
2008 SW 13 11 40 23 11 2 0 35 25 78
2008 SW-01 14 21 26 17 16 6 0 35 37 34
2008 SW-02 8 10 47 30 4 0 0 34 18 27

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 11 21 34 19 11 2 1 32 33 118
2014 SW-02 11 20 35 20 12 2 0 32 32 103
2011 SW 10 16 29 21 18 1 5 42 28 124
2011 SW-01 8 26 26 22 15 0 4 38 36 52
2011 SW-02 11 9 33 19 23 2 3 45 21 48
2011 SW-03 9 26 24 15 9 0 16 29 42 12
2008 SW 9 21 32 16 17 3 2 35 32 79
2008 SW-01 12 17 32 15 10 12 3 29 34 34
2008 SW-02 8 22 42 17 12 0 0 29 30 28

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 27 17 32 12 6 2 3 19 46 118
2014 SW-02 27 18 30 12 8 3 2 21 47 103

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 61 31 2 4 2 1 0 93 6 118
2014 SW-02 59 34 2 4 1 1 0 93 5 103
2011 SW 62 30 3 3 3 0 0 92 5 126
2011 SW-01 68 23 4 4 2 0 0 91 6 53
2011 SW-02 61 31 2 2 4 0 0 92 6 48
2011 SW-03 35 58 7 0 0 0 0 93 0 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 29 27 11 17 16 0 1 56 34 118
2014 SW-02 28 26 12 19 14 0 0 54 34 103

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 32 36 13 11 8 0 0 68 19 118
2014 SW-02 31 38 12 11 8 0 0 69 19 103

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 37 29 19 4 6 5 0 69 11 117
2014 SW-02 39 28 18 3 6 6 0 71 9 102

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 27 33 16 15 7 2 0 62 22 117
2014 SW-02 29 32 16 13 7 3 0 63 20 102
2011 SW 31 38 16 9 5 2 0 70 14 124
2011 SW-01 35 40 10 9 4 2 0 76 14 52
2011 SW-02 30 30 23 8 6 2 0 61 15 47
2011 SW-03 18 41 24 9 9 0 0 58 18 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 39 33 12 11 5 0 0 72 16 117
2014 SW-02 39 35 13 10 3 0 0 74 13 103
2011 SW 39 35 13 11 1 0 0 74 13 124
2011 SW-01 44 29 15 9 2 0 0 73 11 52
2011 SW-02 36 38 11 13 2 0 0 75 15 47
2011 SW-03 26 34 16 24 0 0 0 60 24 12
2008 SW 35 30 18 10 6 1 0 66 16 79
2008 SW-01 27 53 9 9 0 3 0 81 9 34
2008 SW-02 32 30 22 8 8 0 0 62 16 28

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 18 23 18 21 18 2 1 42 39 118
2014 SW-02 16 24 15 22 19 2 1 42 43 103

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 43 37 7 6 5 2 0 81 12 118
2014 SW-02 45 35 8 6 5 2 0 82 10 103
2011 SW 51 33 9 5 1 1 1 85 6 126
2011 SW-01 50 42 2 4 0 2 0 94 4 53
2011 SW-02 54 27 14 2 2 0 0 82 4 48
2011 SW-03 25 26 18 22 0 0 9 56 24 12

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 33 41 11 5 9 1 0 74 14 118
2014 SW-02 36 37 12 6 9 1 0 74 15 103
2011 SW 41 36 12 6 4 1 0 77 10 126
2011 SW-01 40 42 7 6 4 2 0 83 10 53
2011 SW-02 38 34 21 4 4 0 0 71 8 48
2011 SW-03 35 34 0 16 9 7 0 74 26 12
2008 SW 45 20 13 7 8 8 0 70 16 79
2008 SW-01 41 29 6 12 6 6 0 75 18 34
2008 SW-02 44 14 16 4 12 10 0 65 18 28

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 21 36 17 12 10 4 0 60 23 118
2014 SW-02 24 36 12 14 9 5 0 63 24 103
2011 SW 28 32 18 14 7 1 0 60 21 126
2011 SW-01 28 29 18 17 8 0 0 57 25 53
2011 SW-02 27 32 19 16 6 0 0 59 22 48
2011 SW-03 9 67 9 0 9 7 0 81 9 12

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 16 17 16 16 28 6 0 36 47 118
2014 SW-02 16 16 18 18 26 6 0 34 47 103
2011 SW 22 18 13 22 15 9 1 45 41 126
2011 SW-01 13 18 10 28 14 17 0 38 51 53
2011 SW-02 27 14 16 19 14 6 2 45 37 48
2011 SW-03 26 25 9 7 33 0 0 51 40 12

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 23 49 6 13 8 0 0 72 21 118
2014 SW-02 23 48 8 15 6 0 0 72 21 103
2011 SW 31 50 4 11 4 0 0 81 15 125
2011 SW-01 34 47 4 14 2 0 0 80 16 53
2011 SW-02 32 57 2 6 2 0 0 89 9 48
2011 SW-03 39 35 0 19 8 0 0 73 27 11
2008 SW 26 51 8 3 12 0 0 77 15 79
2008 SW-01 21 56 0 12 12 0 0 77 23 34
2008 SW-02 24 56 6 0 14 0 0 80 14 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 36 31 4 17 12 0 0 67 29 118
2014 SW-02 34 32 4 20 11 0 0 66 30 103
2011 SW 40 34 4 10 13 0 0 74 22 126
2011 SW-01 39 32 2 9 18 0 0 71 27 53
2011 SW-02 43 29 6 13 9 0 0 72 22 48
2011 SW-03 53 47 0 0 0 0 0 100 0 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 30 44 10 13 2 0 0 75 16 118
2014 SW-02 30 46 10 12 3 0 0 76 15 103

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 67 22 5 4 1 0 1 90 5 118
2014 SW-02 69 20 6 3 1 0 1 90 4 103
2011 SW 77 15 2 4 1 0 1 93 5 125
2011 SW-01 81 11 2 6 0 0 0 92 6 53
2011 SW-02 77 17 2 2 0 0 2 96 2 48
2011 SW-03 73 27 0 0 0 0 0 100 0 11
2008 SW 69 23 2 3 2 0 2 94 5 79
2008 SW-01 74 17 0 3 0 0 6 97 3 34
2008 SW-02 70 18 4 4 4 0 0 88 8 28

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 74 11 7 4 4 0 0 86 8 118
2014 SW-02 74 12 7 3 4 0 0 86 7 103
2011 SW 84 9 0 3 3 0 1 94 6 124
2011 SW-01 85 10 0 4 2 0 0 94 6 53
2011 SW-02 81 8 0 4 4 0 2 91 9 47
2011 SW-03 90 10 0 0 0 0 0 100 0 11
2008 SW 73 17 1 5 2 1 1 92 7 79
2008 SW-01 71 18 0 6 0 3 3 94 6 34
2008 SW-02 74 12 2 8 4 0 0 86 12 28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 70 9 5 4 6 1 6 85 10 118
2014 SW-02 71 11 5 3 5 1 5 86 9 103
2011 SW 78 8 6 2 4 0 2 88 6 126
2011 SW-01 85 6 4 2 2 0 2 93 4 53
2011 SW-02 74 8 4 2 9 0 2 85 11 48
2011 SW-03 82 18 0 0 0 0 0 100 0 12
2008 SW 72 11 5 2 5 1 5 88 7 78
2008 SW-01 63 19 3 0 3 0 12 93 3 34
2008 SW-02 74 4 4 4 8 2 4 83 13 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 74 6 4 3 6 1 6 87 9 118
2014 SW-02 77 6 5 3 5 2 3 87 8 103
2011 SW 80 9 3 1 3 0 3 92 4 125
2011 SW-01 79 7 4 0 4 0 5 91 4 53
2011 SW-02 80 9 2 2 4 0 2 91 7 47
2011 SW-03 82 18 0 0 0 0 0 100 0 12
2008 SW 78 7 4 2 4 0 5 91 6 79
2008 SW-01 88 0 0 3 0 0 9 97 3 34
2008 SW-02 74 16 0 2 8 0 0 90 10 28

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 60 14 5 4 6 3 8 83 12 118
2014 SW-02 61 15 5 4 5 4 6 84 10 103

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 63 17 7 3 2 2 6 87 6 118
2014 SW-02 62 19 7 4 1 2 6 87 5 103
2011 SW 66 20 4 4 1 2 4 91 5 126
2011 SW-01 62 21 5 2 2 2 5 90 4 53
2011 SW-02 62 23 2 9 0 0 4 89 9 48
2011 SW-03 75 16 0 0 0 9 0 100 0 12
2008 SW 64 23 5 2 2 5 1 91 4 79
2008 SW-01 69 19 0 6 0 3 3 93 7 34
2008 SW-02 64 24 8 0 4 0 0 88 4 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SW 32 68 118
2014 SW-02 29 71 103

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 59 36
2014 SW-02 65 30

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 62 36
2014 SW-02 65 30

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 30

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 0 36
2014 SW-02 0 30

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 40 36
2014 SW-02 39 30

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 42 36
2014 SW-02 45 30

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 49 36
2014 SW-02 44 30

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 47 36
2014 SW-02 44 30

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 31 36
2014 SW-02 27 30

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 54 36
2014 SW-02 50 30

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 47 36
2014 SW-02 54 30

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 0 36
2014 SW-02 0 30

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 39 36
2014 SW-02 31 30

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 25 36
2014 SW-02 24 30

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 43 36
2014 SW-02 47 30

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 30 36
2014 SW-02 29 30

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 24 36
2014 SW-02 21 30

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 13 36

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 16 36
2014 SW-02 17 30

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 15 36
2014 SW-02 16 30

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SW 18 36
2014 SW-02 20 30

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW 19 33

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW 28 33
2014 SW-02 30 27

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 27

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW 37 33
2014 SW-02 41 27

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW 66 33
2014 SW-02 59 27

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SW 22 33
2014 SW-02 29 27

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 9 13 21 20 15 18 5 28 45 116
2014 SW-02 10 12 18 20 16 19 5 29 47 102

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 15 31 18 14 13 9 0 51 30 116
2014 SW-02 14 27 19 16 13 10 0 46 33 102
2011 SW 29 32 18 7 10 4 0 63 18 126
2011 SW-01 25 34 15 9 12 5 0 62 22 53
2011 SW-02 29 26 23 8 10 4 0 57 19 48
2011 SW-03 26 32 18 7 18 0 0 58 24 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SW 12 88 118
2014 SW-02 11 89 103

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 94 13
2014 SW-02 92 11

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SW 39 13
2014 SW-02 53 11

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW-02 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 39 13
2014 SW-02 44 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 0 13
2014 SW-02 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SW 87 13
2014 SW-02 82 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 9 14 26 6 7 32 6 37 21 117
2014 SW-02 9 15 25 7 4 32 7 40 19 103

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 19 30 24 5 6 15 1 59 13 116
2014 SW-02 20 30 23 6 4 16 1 60 12 102
2011 SW 38 31 20 4 2 5 0 73 6 126
2011 SW-01 39 27 19 5 2 7 0 71 8 53
2011 SW-02 30 34 26 4 2 4 0 66 6 48
2011 SW-03 26 41 24 0 0 9 0 74 0 12

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SW 18 82 117
2014 SW-02 16 84 102

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SW 72 28 20
2014 SW-02 75 25 16

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 38 12 0 44 6 0 0 50 50 14
2014 SW-02 42 16 0 34 8 0 0 58 42 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 25 56 10 7 0 0 2 83 7 117
2014 SW-02 22 60 11 6 0 0 1 83 6 102
2011 SW 25 52 6 9 6 2 1 79 15 126
2011 SW-01 19 48 8 11 13 0 0 68 24 53
2011 SW-02 31 54 4 8 0 2 0 87 8 48
2011 SW-03 43 24 9 9 0 9 7 79 10 12
2008 SW 22 53 5 10 6 3 2 78 17 79
2008 SW-01 18 53 3 14 9 3 0 73 24 34
2008 SW-02 25 56 6 4 4 4 2 85 8 28

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 7 24 21 15 6 21 6 43 29 118
2014 SW-02 7 25 19 15 6 23 5 44 29 103
2011 SW 10 24 22 11 12 18 3 42 29 126
2011 SW-01 4 25 20 13 13 26 0 38 35 53
2011 SW-02 12 23 22 10 13 15 4 44 29 48
2011 SW-03 7 16 33 9 9 18 9 31 24 12

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 28 33 11 16 2 7 2 68 19 117
2014 SW-02 30 34 12 12 2 8 1 71 15 103
2011 SW 29 33 13 7 6 9 1 70 15 126
2011 SW-01 24 31 17 9 7 9 4 62 18 53
2011 SW-02 33 36 10 6 6 9 0 75 13 48
2011 SW-03 18 34 15 0 9 24 0 68 12 12
2008 SW 22 36 19 12 4 5 2 63 16 79
2008 SW-01 21 29 27 9 0 14 0 59 10 34
2008 SW-02 23 38 16 16 6 0 2 62 22 28

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SW 21 25 15 15 7 15 2 56 26 118
2014 SW-02 21 23 17 16 5 18 1 53 26 103
2011 SW 28 34 15 8 8 7 0 67 17 126
2011 SW-01 24 34 12 13 7 11 0 65 22 53
2011 SW-02 27 38 21 6 6 2 0 66 13 48
2011 SW-03 18 34 7 0 18 24 0 68 23 12
2008 SW 26 30 12 20 5 5 2 60 27 79
2008 SW-01 21 36 12 12 3 17 0 69 17 34
2008 SW-02 29 26 12 24 8 0 2 56 32 28