2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group ST

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 39 39 13 4 5 0 0 78 9 231
2014 ST-02 42 38 6 5 8 0 0 80 13 42
2014 ST-03 43 36 15 1 4 0 0 79 5 57
2014 ST-04 31 44 16 5 3 0 0 75 9 103
2011 ST 42 42 9 4 3 0 0 84 7 292
2011 ST-01 24 58 12 6 0 0 0 82 6 16
2011 ST-02 44 43 5 5 1 0 2 88 7 73
2011 ST-03 43 37 10 4 6 1 0 81 10 103
2011 ST-04 37 46 11 5 2 0 0 82 6 68
2008 ST 40 40 12 5 2 0 0 80 8 388
2008 ST-01 37 35 7 10 11 0 0 73 21 18
2008 ST-02 40 39 13 6 2 0 0 79 8 102
2008 ST-03 45 43 7 3 1 0 0 89 5 135
2008 ST-04 41 38 10 7 3 0 0 79 11 75

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 72 23 2 1 2 0 0 95 3 230
2014 ST-02 77 23 0 0 0 0 0 100 0 42
2014 ST-03 73 26 0 0 1 0 0 99 1 56
2014 ST-04 69 23 2 3 3 0 0 91 6 103
2011 ST 73 21 4 0 1 0 0 94 2 293
2011 ST-01 75 18 7 0 0 0 0 93 0 16
2011 ST-02 82 18 0 0 0 0 0 100 0 73
2011 ST-03 76 17 3 1 3 0 1 93 4 103
2011 ST-04 60 32 6 0 2 0 0 92 2 69

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 68 24 6 0 1 0 0 93 2 230
2014 ST-02 62 33 2 2 2 0 0 95 3 41
2014 ST-03 76 20 4 0 0 0 0 96 0 57
2014 ST-04 64 25 10 0 1 0 0 89 1 103
2011 ST 66 28 4 1 1 0 0 94 2 293
2011 ST-01 44 56 0 0 0 0 0 100 0 16
2011 ST-02 73 23 1 1 0 0 2 98 1 73
2011 ST-03 65 24 8 1 3 0 0 89 4 103
2011 ST-04 63 32 4 0 0 0 0 96 0 69

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 53 34 7 3 2 0 0 88 5 230
2014 ST-02 54 36 5 2 4 0 0 90 5 42
2014 ST-03 50 43 4 3 0 0 0 93 3 57
2014 ST-04 51 31 10 4 2 0 1 83 7 102
2011 ST 53 36 6 4 1 0 0 89 5 291
2011 ST-01 42 58 0 0 0 0 0 100 0 16
2011 ST-02 53 38 2 5 0 0 2 92 5 73
2011 ST-03 54 32 7 3 4 0 0 87 7 102
2011 ST-04 45 39 11 5 0 0 0 85 5 68
2008 ST 49 41 5 2 2 0 0 91 4 389
2008 ST-01 34 49 7 5 5 0 0 83 11 18
2008 ST-02 51 40 6 1 2 0 0 91 3 102
2008 ST-03 54 40 1 2 3 0 0 94 4 135
2008 ST-04 54 30 11 3 2 0 0 84 5 75

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 41 33 13 8 4 1 0 75 12 231
2014 ST-02 46 23 20 8 2 2 0 69 10 42
2014 ST-03 51 27 10 9 4 0 0 77 13 57
2014 ST-04 32 45 9 8 5 0 1 78 13 103
2011 ST 38 35 15 6 6 1 0 74 11 293
2011 ST-01 29 51 14 0 6 0 0 80 6 16
2011 ST-02 44 38 12 0 5 0 0 82 5 73
2011 ST-03 40 30 13 8 7 2 1 72 15 103
2011 ST-04 34 33 20 8 5 0 0 68 12 69

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 39 33 15 7 4 0 0 74 11 231
2014 ST-02 44 26 19 10 2 0 0 70 11 42
2014 ST-03 47 33 6 10 4 0 0 80 14 57
2014 ST-04 33 37 20 3 5 0 1 71 9 103
2011 ST 37 36 15 6 6 0 0 74 12 293
2011 ST-01 29 64 0 0 6 0 0 94 6 16
2011 ST-02 46 34 12 3 5 0 0 80 8 73
2011 ST-03 38 32 14 7 9 1 0 70 16 103
2011 ST-04 30 36 21 8 5 0 0 66 12 69
2008 ST 41 38 10 7 3 0 0 80 10 388
2008 ST-01 23 43 10 13 11 0 0 66 24 18
2008 ST-02 43 38 9 6 4 0 0 81 10 102
2008 ST-03 42 39 9 7 3 0 0 81 10 134
2008 ST-04 43 35 12 7 3 0 0 78 10 75

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 41 27 14 3 8 6 0 73 12 230
2014 ST-02 40 20 8 7 5 21 0 75 14 41
2014 ST-03 47 22 14 3 12 3 0 71 15 57
2014 ST-04 38 34 17 2 8 1 1 73 10 103
2011 ST 36 29 16 8 8 3 0 67 17 293
2011 ST-01 42 20 14 19 6 0 0 61 25 16
2011 ST-02 45 22 11 10 8 4 0 70 19 73
2011 ST-03 42 23 12 8 12 4 0 68 20 103
2011 ST-04 22 41 22 8 6 1 0 64 14 69
2008 ST 40 25 12 10 7 4 1 69 19 388
2008 ST-01 27 11 20 29 6 6 0 41 38 18
2008 ST-02 46 25 7 7 9 6 1 76 17 102
2008 ST-03 41 30 12 5 7 3 1 74 13 134
2008 ST-04 41 21 12 12 7 5 1 66 21 75
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 40 31 16 5 6 1 1 72 11 231
2014 ST-02 52 28 6 5 8 0 0 80 13 42
2014 ST-03 45 34 13 7 2 0 0 79 9 57
2014 ST-04 31 31 23 5 7 1 2 64 12 103
2011 ST 43 28 12 7 5 4 0 75 12 292
2011 ST-01 41 40 13 0 6 0 0 80 6 16
2011 ST-02 49 29 10 5 1 6 0 83 7 72
2011 ST-03 46 26 9 8 7 5 1 75 15 103
2011 ST-04 39 28 15 12 5 2 0 68 17 69
2008 ST 46 28 10 8 4 3 1 78 12 389
2008 ST-01 38 28 18 11 5 0 0 66 16 18
2008 ST-02 53 23 4 8 5 7 1 82 14 102
2008 ST-03 47 30 10 6 2 2 2 81 8 135
2008 ST-04 45 25 14 11 3 2 0 72 14 75

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 36 32 10 14 7 1 1 69 21 231
2014 ST-02 47 11 0 27 13 0 2 59 41 42
2014 ST-03 46 20 20 10 4 0 0 66 14 57
2014 ST-04 31 39 9 13 6 1 1 71 19 103
2011 ST 39 37 10 8 5 1 1 77 13 291
2011 ST-01 47 28 19 0 6 0 0 75 6 16
2011 ST-02 43 35 6 10 4 1 1 80 14 72
2011 ST-03 38 33 8 10 6 2 3 75 17 102
2011 ST-04 36 43 7 7 6 0 0 79 14 69
2008 ST 40 32 10 10 6 1 1 73 17 388
2008 ST-01 34 28 15 18 5 0 0 62 24 17
2008 ST-02 43 32 6 8 11 0 0 75 19 102
2008 ST-03 42 32 11 11 4 1 0 75 15 135
2008 ST-04 38 36 9 8 7 2 0 76 16 75

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 42 30 14 6 5 1 1 74 11 231
2014 ST-02 57 27 7 5 5 0 0 84 10 42
2014 ST-03 43 29 19 5 0 1 2 75 5 57
2014 ST-04 36 31 17 8 7 0 1 67 15 103

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 28 34 15 9 7 6 0 66 18 231
2014 ST-02 33 38 3 5 3 17 0 86 10 42
2014 ST-03 45 22 15 10 4 4 0 70 15 57
2014 ST-04 23 39 21 6 8 3 1 64 14 103
2011 ST 35 29 15 6 9 5 1 68 16 291
2011 ST-01 42 31 14 0 6 6 0 78 7 16
2011 ST-02 38 39 10 4 3 6 0 82 7 73
2011 ST-03 40 22 13 7 11 7 1 67 19 102
2011 ST-04 30 33 17 5 12 3 0 65 18 68

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 23 29 15 20 8 5 1 55 29 231
2014 ST-02 27 23 5 25 3 17 0 60 34 42
2014 ST-03 35 25 11 19 8 1 1 61 27 57
2014 ST-04 18 36 21 16 8 1 1 55 24 103
2011 ST 33 31 14 9 9 2 1 66 19 293
2011 ST-01 34 46 7 0 6 6 0 86 7 16
2011 ST-02 36 39 9 5 7 2 2 78 12 73
2011 ST-03 38 19 16 14 10 3 1 59 24 103
2011 ST-04 27 38 15 8 9 2 1 67 17 69
2008 ST 34 32 13 9 7 3 1 69 17 388
2008 ST-01 23 12 24 24 17 0 0 35 41 18
2008 ST-02 39 31 12 7 7 3 2 73 15 102
2008 ST-03 35 35 13 7 6 3 1 72 14 135
2008 ST-04 31 35 16 13 6 0 0 65 19 74

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 23 27 18 22 9 1 1 51 31 231
2014 ST-02 26 19 22 28 5 0 0 45 33 42
2014 ST-03 36 23 8 22 8 3 1 61 31 57
2014 ST-04 17 31 22 21 8 0 1 48 29 103
2011 ST 24 34 18 11 7 6 0 62 19 291
2011 ST-01 41 13 7 21 6 12 0 62 31 16
2011 ST-02 24 43 14 8 4 6 0 72 13 73
2011 ST-03 24 30 18 13 9 7 0 58 23 103
2011 ST-04 20 39 23 7 8 3 0 61 15 68
2008 ST 26 35 14 13 6 5 1 65 20 386
2008 ST-01 12 16 25 31 12 4 0 29 45 17
2008 ST-02 26 32 17 11 6 8 1 63 19 102
2008 ST-03 26 42 14 9 4 4 1 72 14 134
2008 ST-04 27 40 12 13 6 2 0 69 19 74

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 19 24 22 14 11 9 0 47 28 231
2014 ST-02 16 17 28 8 8 22 0 43 21 42
2014 ST-03 34 25 13 12 9 7 0 63 23 57
2014 ST-04 15 27 21 20 12 4 1 44 34 103
2011 ST 24 26 20 10 12 7 1 54 24 291
2011 ST-01 34 26 14 7 6 13 0 69 15 16
2011 ST-02 23 34 18 5 10 8 1 63 17 73
2011 ST-03 26 18 19 13 16 7 1 48 31 103
2011 ST-04 21 30 26 9 9 5 0 53 19 68
2008 ST 22 30 20 9 7 10 1 59 18 387
2008 ST-01 6 29 30 19 12 4 0 37 32 17
2008 ST-02 21 26 18 11 8 15 1 57 22 102
2008 ST-03 21 40 18 7 4 8 2 68 12 135
2008 ST-04 22 27 26 6 7 11 0 55 15 74

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 17 31 20 19 8 4 1 51 28 230
2014 ST-02 18 27 23 11 3 17 0 54 17 42
2014 ST-03 26 32 17 19 3 1 1 60 23 57
2014 ST-04 13 29 24 21 12 0 1 42 34 103
2011 ST 24 31 19 13 9 3 0 58 23 292
2011 ST-01 34 39 0 14 6 6 0 78 22 16
2011 ST-02 26 32 22 14 6 1 0 59 20 73
2011 ST-03 25 22 18 16 14 6 0 50 31 103
2011 ST-04 23 36 22 9 6 3 0 61 16 68
2008 ST 25 37 13 16 6 3 1 64 22 386
2008 ST-01 22 24 27 11 12 4 0 47 24 18
2008 ST-02 21 36 13 19 7 3 1 59 27 102
2008 ST-03 25 37 14 17 4 4 0 65 21 133
2008 ST-04 27 41 13 11 7 0 0 68 18 75

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 29 20 7 6 5 1 65 14 230
2014 ST-02 37 14 23 5 3 17 0 62 10 42
2014 ST-03 49 26 9 5 7 1 1 78 13 57
2014 ST-04 23 39 19 10 6 2 1 64 17 103
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 28 35 15 12 9 0 0 63 21 231
2014 ST-02 38 20 19 11 12 0 0 58 23 42
2014 ST-03 40 40 10 8 2 0 0 80 10 57
2014 ST-04 14 45 16 14 10 0 1 59 24 103
2011 ST 29 40 10 12 8 0 1 70 20 293
2011 ST-01 35 46 6 13 0 0 0 81 13 16
2011 ST-02 33 41 11 8 7 0 0 74 15 73
2011 ST-03 31 35 10 14 9 0 2 67 24 103
2011 ST-04 23 45 7 12 11 2 0 69 23 69

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 11 23 22 15 16 12 2 39 35 231
2014 ST-02 5 22 29 6 10 25 3 38 22 42
2014 ST-03 19 28 17 7 16 12 1 54 26 57
2014 ST-04 12 19 21 20 19 6 3 35 43 103

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 35 30 19 8 6 1 0 67 14 231
2014 ST-02 42 13 33 3 8 0 0 55 12 42
2014 ST-03 45 40 7 6 2 0 0 85 8 57
2014 ST-04 26 34 21 10 6 1 1 62 16 103
2011 ST 39 35 12 7 6 1 1 75 13 291
2011 ST-01 47 14 14 12 13 0 0 61 25 16
2011 ST-02 45 35 10 5 3 1 1 82 8 72
2011 ST-03 37 35 12 8 7 0 1 73 15 102
2011 ST-04 38 38 7 9 8 0 0 76 17 69
2008 ST 40 34 9 9 6 0 1 75 15 387
2008 ST-01 52 31 0 12 5 0 0 83 17 18
2008 ST-02 41 31 8 7 12 0 0 73 20 102
2008 ST-03 43 35 9 8 4 0 1 79 12 134
2008 ST-04 44 32 10 9 6 0 0 75 15 75

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 37 35 13 4 4 5 0 77 9 231
2014 ST-02 42 33 10 5 2 8 0 82 7 42
2014 ST-03 44 27 17 3 2 7 0 76 5 57
2014 ST-04 30 42 13 6 6 2 1 74 13 103
2011 ST 42 30 14 5 3 5 2 76 9 291
2011 ST-01 47 20 13 0 6 7 7 78 7 16
2011 ST-02 45 31 12 3 3 4 3 82 6 72
2011 ST-03 42 25 15 8 3 6 2 72 12 102
2011 ST-04 42 34 12 6 5 1 0 77 11 69
2008 ST 34 29 15 6 5 9 2 71 12 387
2008 ST-01 35 21 14 12 5 13 0 64 19 17
2008 ST-02 35 29 12 9 5 8 2 71 15 101
2008 ST-03 40 27 10 5 5 10 4 77 12 135
2008 ST-04 34 31 21 3 4 7 0 70 7 75

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 0 58 7 21 5 10 0 64 29 16

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 21 40 14 14 6 3 4 65 21 231
2014 ST-02 32 41 6 8 3 2 8 81 12 42
2014 ST-03 18 45 17 15 1 3 1 66 17 57
2014 ST-04 19 35 17 14 8 4 3 59 23 103
2011 ST 23 30 16 15 10 2 4 57 26 293
2011 ST-01 34 25 20 7 6 0 7 64 14 16
2011 ST-02 22 41 12 14 1 3 7 70 17 73
2011 ST-03 24 26 14 16 14 2 4 54 31 103
2011 ST-04 20 31 16 16 14 2 2 53 31 69
2008 ST 28 34 12 15 4 2 5 67 21 389
2008 ST-01 11 43 0 28 11 0 6 58 42 18
2008 ST-02 30 30 12 11 6 4 7 67 20 102
2008 ST-03 22 37 10 22 3 2 4 63 26 135
2008 ST-04 31 38 10 11 4 1 4 73 16 75

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 15 29 18 20 7 8 4 49 30 231
2014 ST-02 11 24 10 27 2 20 6 48 39 42
2014 ST-03 23 29 19 11 7 8 3 58 20 57
2014 ST-04 14 30 21 18 10 4 4 47 30 103
2011 ST 23 22 18 13 13 7 4 50 29 293
2011 ST-01 29 13 32 14 6 0 7 45 21 16
2011 ST-02 20 25 22 8 7 10 7 55 18 73
2011 ST-03 24 16 15 16 18 8 4 46 38 103
2011 ST-04 25 26 9 17 18 5 2 53 37 69
2008 ST 24 28 13 14 8 8 5 60 25 388
2008 ST-01 5 33 5 29 11 4 13 46 48 18
2008 ST-02 23 29 10 15 10 6 7 59 29 102
2008 ST-03 25 24 17 14 8 8 5 56 25 135
2008 ST-04 25 30 13 12 8 8 4 63 23 74

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 39 30 16 8 6 0 0 70 14 231
2014 ST-02 43 21 23 3 10 0 0 64 13 42
2014 ST-03 48 25 11 15 1 0 0 73 17 57
2014 ST-04 32 39 15 7 7 0 0 71 14 103
2011 ST 38 40 7 8 6 1 2 80 14 293
2011 ST-01 36 25 6 13 13 0 7 66 27 16
2011 ST-02 39 45 4 4 4 3 0 87 9 73
2011 ST-03 41 34 7 8 7 1 3 78 15 103
2011 ST-04 34 44 11 6 5 0 1 79 11 69
2008 ST 34 39 12 9 4 0 2 74 14 388
2008 ST-01 34 24 11 19 12 0 0 58 31 18
2008 ST-02 42 34 12 8 3 0 1 76 11 102
2008 ST-03 34 40 8 9 6 0 3 77 15 135
2008 ST-04 30 46 10 11 1 1 0 78 13 75

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 43 35 12 7 3 1 0 79 9 231
2014 ST-02 44 24 25 3 3 0 0 68 6 42
2014 ST-03 54 27 4 13 1 0 1 82 15 57
2014 ST-04 35 45 11 7 2 0 0 80 9 103
2011 ST 45 36 7 8 3 0 0 82 11 292
2011 ST-01 68 27 6 0 0 0 0 94 0 16
2011 ST-02 47 41 3 7 3 0 0 88 10 73
2011 ST-03 44 30 8 11 6 1 0 75 17 103
2011 ST-04 37 41 11 9 0 0 2 79 9 69
2008 ST 41 41 10 6 3 0 0 81 8 388
2008 ST-01 27 33 22 18 0 0 0 60 18 18
2008 ST-02 41 40 12 5 2 0 0 81 7 101
2008 ST-03 46 42 6 4 2 0 0 88 6 135
2008 ST-04 40 38 14 4 4 0 0 78 8 75

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 46 36 11 4 2 1 0 83 7 231
2014 ST-02 49 21 21 5 5 0 0 70 10 42
2014 ST-03 55 34 4 3 4 0 0 89 7 57
2014 ST-04 38 46 11 4 1 0 0 84 5 103
2011 ST 55 29 8 6 2 0 0 84 8 293
2011 ST-01 56 38 6 0 0 0 0 94 0 16
2011 ST-02 57 31 5 6 2 0 0 88 7 73
2011 ST-03 56 22 9 7 6 1 0 79 12 103
2011 ST-04 49 35 9 8 0 0 0 84 8 69
2008 ST 48 40 5 5 2 0 0 88 7 389
2008 ST-01 27 56 5 12 0 0 0 83 12 18
2008 ST-02 47 43 2 6 3 0 0 89 9 102
2008 ST-03 55 36 4 4 1 0 0 91 5 135
2008 ST-04 48 38 9 4 1 0 0 86 5 75

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 25 31 18 14 8 2 1 58 23 231
2014 ST-02 21 13 27 23 13 3 0 35 38 42
2014 ST-03 37 24 13 11 9 3 4 64 22 57
2014 ST-04 19 41 18 13 5 2 1 62 19 103
2011 ST 33 30 13 12 9 2 1 64 23 293
2011 ST-01 42 6 13 26 6 0 7 51 34 16
2011 ST-02 38 33 12 5 7 4 0 74 13 73
2011 ST-03 33 27 9 15 15 2 0 61 30 103
2011 ST-04 28 38 14 12 6 0 2 67 19 69
2008 ST 31 36 15 9 6 2 1 69 16 389
2008 ST-01 22 28 20 24 5 0 0 50 29 18
2008 ST-02 35 36 12 7 10 1 0 71 17 102
2008 ST-03 32 35 14 9 6 1 2 70 16 135
2008 ST-04 30 36 20 10 4 0 0 66 14 75

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 14 23 17 16 24 3 4 39 43 231
2014 ST-02 5 25 26 6 28 3 6 33 38 42
2014 ST-03 21 16 10 20 25 3 5 40 49 57
2014 ST-04 11 26 16 19 24 3 2 38 44 103
2011 ST 13 16 19 16 27 2 6 32 47 293
2011 ST-01 42 14 19 6 20 0 0 55 26 16
2011 ST-02 4 19 19 16 33 3 7 25 54 73
2011 ST-03 18 9 13 18 33 2 8 30 56 103
2011 ST-04 9 27 23 15 23 0 4 37 40 69
2008 ST 12 29 15 16 19 3 5 45 39 389
2008 ST-01 11 36 5 18 18 7 4 53 41 18
2008 ST-02 13 26 12 15 27 5 2 42 45 102
2008 ST-03 10 23 14 19 23 2 9 37 47 135
2008 ST-04 10 33 25 16 15 1 0 43 31 75

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 26 40 17 8 8 1 1 66 17 231
2014 ST-02 38 43 5 4 11 0 0 80 15 42
2014 ST-03 38 34 14 9 5 0 0 71 15 57
2014 ST-04 17 43 20 11 7 0 2 61 19 103
2011 ST 36 34 12 11 6 0 1 70 17 293
2011 ST-01 30 46 6 6 13 0 0 75 19 16
2011 ST-02 43 28 12 15 1 0 1 72 16 73
2011 ST-03 34 36 7 11 10 1 1 71 22 103
2011 ST-04 25 41 22 6 5 0 2 67 11 69

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 36 20 5 7 0 1 67 12 231
2014 ST-02 49 16 22 2 11 0 0 65 13 42
2014 ST-03 36 38 15 6 5 0 0 74 11 57
2014 ST-04 23 43 22 7 4 0 2 67 10 103

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 35 39 12 8 5 0 1 75 13 231
2014 ST-02 56 13 19 5 8 0 0 68 13 42
2014 ST-03 41 40 10 7 0 0 1 82 7 57
2014 ST-04 28 45 12 10 4 0 1 74 15 103
2011 ST 47 35 10 4 3 0 1 83 7 293
2011 ST-01 61 26 0 6 6 0 0 87 13 16
2011 ST-02 51 35 9 1 3 1 0 87 4 73
2011 ST-03 47 33 10 5 4 0 2 81 9 103
2011 ST-04 41 41 11 4 2 0 1 83 6 69

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 28 11 6 4 0 1 79 10 230
2014 ST-02 57 30 3 5 5 0 0 87 10 42
2014 ST-03 63 27 5 1 1 0 1 92 3 57
2014 ST-04 40 30 17 9 4 0 0 71 12 102
2011 ST 49 33 6 7 3 1 1 83 11 291
2011 ST-01 48 26 19 0 6 0 0 74 6 16
2011 ST-02 52 31 6 5 1 0 4 87 7 73
2011 ST-03 53 27 6 8 5 2 0 81 13 103
2011 ST-04 41 40 3 13 3 0 0 81 16 67

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 32 27 15 5 9 2 10 67 15 230
2014 ST-02 43 27 10 2 11 2 6 76 14 42
2014 ST-03 40 25 4 4 12 2 12 76 19 56
2014 ST-04 22 30 24 6 6 0 12 59 14 103
2011 ST 39 20 9 7 11 2 12 69 21 292
2011 ST-01 48 14 0 13 7 0 18 76 24 16
2011 ST-02 38 28 7 4 7 6 9 78 13 73
2011 ST-03 41 18 8 11 11 1 11 67 24 103
2011 ST-04 33 15 14 2 17 0 20 59 23 68
2008 ST 38 23 11 6 6 1 15 72 14 388
2008 ST-01 33 17 20 17 7 0 5 53 25 18
2008 ST-02 46 20 9 6 8 0 11 74 16 102
2008 ST-03 41 26 8 4 6 1 14 78 12 135
2008 ST-04 36 20 15 6 5 2 17 68 13 74

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 52 32 10 3 2 1 0 85 5 231
2014 ST-02 62 32 5 0 2 0 0 94 2 42
2014 ST-03 55 34 8 1 1 0 0 89 3 57
2014 ST-04 53 29 12 4 1 0 1 83 5 103
2011 ST 49 34 12 2 2 0 0 83 5 293
2011 ST-01 55 45 0 0 0 0 0 100 0 16
2011 ST-02 40 41 14 1 4 0 0 81 6 73
2011 ST-03 60 24 12 2 1 0 1 85 3 103
2011 ST-04 46 34 14 3 3 0 0 80 6 69
2008 ST 50 31 13 4 2 0 1 82 5 388
2008 ST-01 65 23 0 7 5 0 0 88 12 18
2008 ST-02 57 22 16 3 1 0 1 79 4 102
2008 ST-03 47 36 13 3 2 0 0 82 5 135
2008 ST-04 43 36 15 2 3 0 2 81 4 74

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 43 20 14 5 6 4 7 71 13 231
2014 ST-02 46 38 2 5 2 2 6 91 7 42
2014 ST-03 55 9 15 3 0 8 10 79 3 57
2014 ST-04 34 20 20 7 9 3 7 60 18 103
2011 ST 41 22 11 5 7 6 8 73 14 293
2011 ST-01 29 26 6 6 0 6 26 81 9 16
2011 ST-02 49 23 5 7 4 7 4 81 13 73
2011 ST-03 43 21 9 3 8 8 9 77 13 103
2011 ST-04 37 15 23 6 9 3 7 58 17 69

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 ST 17 53 30 229
2014 ST-02 10 66 24 42
2014 ST-03 19 55 26 57
2014 ST-04 17 52 31 101
2011 ST 18 51 31 293
2011 ST-01 32 43 25 16
2011 ST-02 19 56 25 73
2011 ST-03 21 50 29 103
2011 ST-04 12 45 43 69

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 ST 50 22 15 9 4 42
2014 ST-03 49 8 35 0 8 12
2014 ST-04 56 34 4 6 0 18
2011 ST 46 20 27 3 4 53
2011 ST-02 41 22 29 0 7 14
2011 ST-03 42 17 37 4 0 22
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 48 33 13 3 2 2 0 82 5 230
2014 ST-02 54 14 27 3 2 0 0 68 5 42
2014 ST-03 58 30 6 4 0 1 0 89 4 57
2014 ST-04 39 45 12 1 1 1 0 86 2 102
2011 ST 42 41 10 2 3 1 0 85 5 292
2011 ST-01 47 33 14 0 6 0 0 80 6 16
2011 ST-02 52 41 4 0 3 1 0 94 3 73
2011 ST-03 45 34 12 4 3 2 0 81 7 103
2011 ST-04 24 55 16 2 3 0 0 79 5 68
2008 ST 45 41 9 3 1 1 0 87 4 389
2008 ST-01 39 50 0 11 0 0 0 89 11 18
2008 ST-02 44 40 13 1 1 1 0 85 2 102
2008 ST-03 45 45 6 2 1 1 0 91 4 135
2008 ST-04 51 37 6 3 1 3 0 90 4 75

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 28 38 14 13 5 1 1 68 18 231
2014 ST-02 42 35 8 10 3 0 2 78 13 42
2014 ST-03 45 34 9 11 0 1 0 80 11 57
2014 ST-04 17 44 13 16 9 0 1 62 25 103
2011 ST 34 40 12 8 3 3 0 76 12 293
2011 ST-01 36 38 7 6 6 6 0 79 13 16
2011 ST-02 41 45 6 4 3 0 1 87 7 73
2011 ST-03 35 38 11 9 4 3 0 75 13 103
2011 ST-04 30 39 14 9 5 3 0 71 14 69

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 25 30 18 10 4 12 2 63 15 231
2014 ST-02 22 21 11 3 3 37 2 71 11 42
2014 ST-03 44 21 14 10 0 7 4 72 12 57
2014 ST-04 19 39 18 14 5 5 1 62 19 103
2011 ST 30 35 18 7 3 7 1 70 10 292
2011 ST-01 29 45 14 0 6 6 0 79 7 16
2011 ST-02 41 42 6 1 3 6 1 89 5 72
2011 ST-03 29 28 20 9 3 10 1 64 13 103
2011 ST-04 23 38 21 9 3 5 0 65 13 69

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 8 22 33 25 9 1 3 35 31 231
2014 ST-02 10 23 36 14 13 2 2 28 34 42
2014 ST-03 6 13 29 37 14 0 1 52 19 57
2014 ST-04 5 27 36 23 5 0 4 29 34 103
2011 ST 10 19 34 20 9 1 6 32 32 291
2011 ST-01 6 13 50 14 18 0 0 32 18 16
2011 ST-02 10 12 34 25 13 0 6 41 23 73
2011 ST-03 11 20 28 20 9 0 12 33 35 102
2011 ST-04 11 29 36 17 4 1 2 22 42 69
2008 ST 5 22 35 19 13 1 4 34 29 386
2008 ST-01 6 41 13 18 10 6 6 32 53 17
2008 ST-02 3 17 38 21 18 0 3 41 20 102
2008 ST-03 4 29 38 14 10 0 5 25 35 133
2008 ST-04 12 16 36 22 13 0 1 35 29 75

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 10 19 30 18 19 1 3 39 30 230
2014 ST-02 7 13 29 15 34 2 2 50 20 41
2014 ST-03 5 11 24 29 29 1 0 58 17 57
2014 ST-04 11 19 37 17 10 1 5 29 32 103
2011 ST 10 14 27 21 18 1 9 44 26 289
2011 ST-01 6 13 19 26 36 0 0 61 19 16
2011 ST-02 3 10 35 25 18 0 10 47 14 72
2011 ST-03 16 9 22 14 21 1 16 43 30 101
2011 ST-04 6 22 26 29 12 0 4 43 30 69
2008 ST 6 14 25 24 23 2 6 51 22 384
2008 ST-01 0 25 41 6 16 7 6 25 28 17
2008 ST-02 7 8 21 30 28 1 6 62 16 101
2008 ST-03 6 11 34 17 24 2 6 44 19 134
2008 ST-04 6 19 23 28 19 4 2 50 26 73

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 16 20 25 21 13 1 4 36 38 229
2014 ST-02 22 11 34 13 17 2 2 31 35 41
2014 ST-03 10 16 22 21 27 1 1 50 27 57
2014 ST-04 13 30 23 21 4 0 8 28 47 102
2011 ST 12 18 29 16 13 2 10 32 35 291
2011 ST-01 7 12 30 21 18 6 6 44 22 16
2011 ST-02 9 14 31 22 12 3 8 39 27 72
2011 ST-03 15 17 20 14 16 0 18 37 39 103
2011 ST-04 12 23 38 13 5 3 6 20 38 69
2008 ST 9 15 31 22 15 2 6 40 26 384
2008 ST-01 0 25 27 19 23 0 6 44 27 17
2008 ST-02 9 14 27 26 18 1 5 46 25 101
2008 ST-03 9 15 34 20 13 1 8 36 26 134
2008 ST-04 11 14 28 22 19 4 2 43 27 73

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 4 11 31 33 16 2 3 51 16 229
2014 ST-02 5 3 30 37 22 2 2 60 8 41
2014 ST-03 4 7 29 31 27 1 1 59 11 57
2014 ST-04 2 17 33 32 8 2 5 43 21 102
2011 ST 6 11 30 26 18 1 7 48 19 289
2011 ST-01 0 6 37 39 18 0 0 57 6 16
2011 ST-02 4 8 30 26 24 1 7 54 13 72
2011 ST-03 9 10 26 20 22 0 13 48 21 102
2011 ST-04 5 15 31 37 7 2 4 46 21 68
2008 ST 4 10 26 29 25 1 6 57 15 386
2008 ST-01 7 6 12 41 28 0 6 74 14 17
2008 ST-02 6 8 24 32 28 1 2 62 14 101
2008 ST-03 3 14 31 25 20 0 7 49 19 134
2008 ST-04 3 12 30 27 26 0 3 54 15 75

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 16 20 24 21 12 1 6 36 39 229
2014 ST-02 24 5 18 16 17 2 19 41 36 41
2014 ST-03 8 17 21 27 25 1 0 52 26 57
2014 ST-04 15 28 28 19 5 1 4 25 45 102
2011 ST 10 18 27 17 19 1 9 40 31 290
2011 ST-01 13 0 40 18 24 6 0 45 13 16
2011 ST-02 7 12 29 19 23 0 10 47 21 72
2011 ST-03 8 20 22 13 24 0 13 42 33 102
2011 ST-04 13 24 25 24 7 0 6 34 39 69
2008 ST 9 13 27 21 21 1 7 46 24 383
2008 ST-01 12 13 21 25 23 0 6 50 27 17
2008 ST-02 7 10 25 28 23 3 4 55 18 99
2008 ST-03 8 18 34 15 18 0 7 36 27 134
2008 ST-04 16 9 26 22 23 0 5 47 26 75

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 15 13 30 21 16 1 4 39 29 230
2014 ST-02 29 8 36 8 15 2 3 24 39 41
2014 ST-03 13 8 22 23 28 1 5 54 22 57
2014 ST-04 10 18 32 23 12 1 5 37 30 103
2011 ST 14 20 27 15 13 2 9 32 38 290
2011 ST-01 6 19 14 32 29 0 0 61 26 16
2011 ST-02 7 17 41 11 17 1 5 30 26 72
2011 ST-03 22 15 26 10 11 2 14 25 44 102
2011 ST-04 7 27 21 24 10 1 9 38 38 69
2008 ST 8 21 27 18 17 1 8 38 32 386
2008 ST-01 0 24 40 22 10 0 5 33 25 18
2008 ST-02 7 23 24 19 20 0 7 42 32 101
2008 ST-03 8 23 34 14 12 0 8 29 34 134
2008 ST-04 13 21 17 19 22 3 6 44 37 74

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 9 23 29 19 13 3 5 35 34 230
2014 ST-02 8 25 32 13 15 5 2 30 36 41
2014 ST-03 4 23 18 23 27 3 3 53 29 57
2014 ST-04 11 17 34 22 7 2 7 32 30 103

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 58 34 3 3 2 0 0 93 4 230
2014 ST-02 54 38 5 3 0 0 0 92 3 42
2014 ST-03 68 30 2 0 0 0 0 98 0 57
2014 ST-04 53 37 3 4 1 0 1 91 5 102
2011 ST 62 30 3 2 3 0 0 92 5 293
2011 ST-01 74 20 6 0 0 0 0 94 0 16
2011 ST-02 67 28 1 1 3 0 0 94 4 73
2011 ST-03 67 25 3 2 3 0 0 92 5 103
2011 ST-04 54 39 3 2 3 0 0 92 5 69

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 36 31 13 9 9 0 1 69 18 230
2014 ST-02 42 18 23 7 10 0 0 60 16 42
2014 ST-03 36 43 7 8 5 0 0 80 14 57
2014 ST-04 30 33 12 12 10 0 2 65 23 102

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 36 40 9 11 3 0 1 77 14 230
2014 ST-02 44 44 2 5 5 0 0 89 10 42
2014 ST-03 39 39 7 16 0 0 0 78 16 57
2014 ST-04 32 41 11 13 1 0 2 74 14 102

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 39 32 17 7 1 3 1 74 8 231
2014 ST-02 50 30 10 2 0 5 3 88 2 42
2014 ST-03 50 29 16 1 0 4 0 82 1 57
2014 ST-04 34 35 21 6 0 3 1 72 7 103

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 39 39 14 4 2 3 0 80 6 230
2014 ST-02 53 32 7 2 2 5 0 90 3 41
2014 ST-03 50 33 12 5 0 0 0 83 5 57
2014 ST-04 34 46 12 4 1 3 1 82 6 103
2011 ST 36 37 15 4 4 3 0 76 8 292
2011 ST-01 47 40 0 7 0 6 0 92 8 16
2011 ST-02 43 42 8 1 1 5 0 89 3 73
2011 ST-03 39 29 19 3 6 4 0 71 9 103
2011 ST-04 24 39 21 9 3 2 1 66 13 68

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 52 32 8 4 3 0 0 85 7 231
2014 ST-02 56 35 3 5 2 0 0 90 6 42
2014 ST-03 68 20 5 3 4 0 0 88 7 57
2014 ST-04 46 36 12 2 3 0 1 83 5 103
2011 ST 48 37 7 4 4 0 0 85 8 292
2011 ST-01 48 33 14 0 6 0 0 80 6 16
2011 ST-02 59 31 5 1 4 0 0 90 5 73
2011 ST-03 49 34 6 7 4 0 0 84 10 103
2011 ST-04 38 46 8 3 5 0 0 84 8 68
2008 ST 49 35 7 6 3 0 0 84 9 387
2008 ST-01 34 37 0 6 23 0 0 71 29 18
2008 ST-02 54 28 8 8 2 0 0 82 10 102
2008 ST-03 44 41 7 3 6 0 0 85 9 133
2008 ST-04 49 38 6 7 0 0 0 88 7 75

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 28 34 15 10 11 2 1 63 21 230
2014 ST-02 43 34 12 3 6 2 0 78 10 42
2014 ST-03 36 29 18 4 11 3 0 67 15 57
2014 ST-04 21 36 17 12 11 0 2 59 23 102

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 41 32 15 2 3 5 3 78 5 231
2014 ST-02 49 18 11 2 0 17 3 84 2 42
2014 ST-03 59 24 10 0 5 1 1 85 5 57
2014 ST-04 34 36 18 4 3 0 3 73 8 103
2011 ST 37 38 13 4 1 4 3 80 6 292
2011 ST-01 59 27 7 0 0 8 0 93 0 15
2011 ST-02 39 40 12 4 0 1 4 84 4 73
2011 ST-03 40 32 13 6 1 5 4 79 8 103
2011 ST-04 29 38 17 5 5 5 2 72 10 69

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 42 31 13 5 1 6 1 79 7 231
2014 ST-02 33 37 8 2 0 20 0 88 2 42
2014 ST-03 50 24 12 10 0 0 4 77 11 57
2014 ST-04 38 36 17 6 1 1 1 76 7 103
2011 ST 42 33 9 7 5 4 1 79 12 293
2011 ST-01 35 32 7 7 6 13 0 77 15 16
2011 ST-02 45 41 5 5 1 1 1 88 7 73
2011 ST-03 45 29 4 7 9 5 1 78 17 103
2011 ST-04 33 34 19 8 3 3 0 69 11 69
2008 ST 41 37 9 5 2 3 3 83 7 387
2008 ST-01 28 30 13 19 11 0 0 58 29 18
2008 ST-02 46 38 7 3 1 4 1 88 4 101
2008 ST-03 42 39 5 4 2 4 4 87 7 134
2008 ST-04 43 33 16 5 0 0 3 78 6 75

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 33 19 10 2 2 2 67 13 231
2014 ST-02 44 24 20 10 0 2 0 70 10 42
2014 ST-03 33 31 10 17 4 4 0 68 22 57
2014 ST-04 23 39 21 9 1 1 5 66 11 103
2011 ST 31 29 19 8 6 6 1 64 16 293
2011 ST-01 30 31 19 7 0 13 0 70 8 16
2011 ST-02 37 34 11 8 4 5 0 75 13 73
2011 ST-03 33 20 19 12 9 6 1 58 22 103
2011 ST-04 27 33 22 3 8 6 2 65 12 69

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 26 32 13 14 10 5 1 61 25 231
2014 ST-02 27 33 3 27 6 3 0 62 35 42
2014 ST-03 30 24 13 12 11 11 0 60 26 57
2014 ST-04 23 35 18 12 8 3 2 60 20 103
2011 ST 27 29 12 11 10 10 1 63 24 292
2011 ST-01 36 32 0 6 6 20 0 84 16 16
2011 ST-02 26 32 14 5 7 15 1 69 15 73
2011 ST-03 32 23 7 15 16 8 0 60 33 103
2011 ST-04 23 31 20 9 8 6 3 59 18 69

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 46 39 4 8 2 0 0 85 11 231
2014 ST-02 51 38 2 5 5 0 0 89 10 42
2014 ST-03 49 36 1 8 5 0 0 85 13 57
2014 ST-04 39 43 8 10 0 0 0 82 10 103
2011 ST 52 38 3 5 2 0 0 91 7 293
2011 ST-01 48 46 0 6 0 0 0 94 6 16
2011 ST-02 60 36 1 2 1 0 0 95 4 73
2011 ST-03 57 29 6 5 3 0 0 87 8 103
2011 ST-04 45 43 3 8 2 0 0 88 9 69
2008 ST 52 36 3 8 1 0 0 88 9 388
2008 ST-01 39 55 5 0 0 0 0 95 0 18
2008 ST-02 61 31 2 5 1 0 0 92 6 102
2008 ST-03 58 35 1 7 0 0 0 92 7 135
2008 ST-04 40 36 6 14 4 0 0 76 18 75

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 35 6 6 3 0 0 85 9 230
2014 ST-02 61 26 3 5 5 0 0 87 10 42
2014 ST-03 54 29 8 6 3 0 0 84 8 57
2014 ST-04 43 44 7 5 1 0 0 86 7 102
2011 ST 45 35 7 5 7 0 0 80 13 293
2011 ST-01 61 26 0 6 6 0 0 87 13 16
2011 ST-02 45 35 3 7 10 0 0 80 17 73
2011 ST-03 48 26 12 4 9 0 1 75 13 103
2011 ST-04 40 44 6 6 5 0 0 83 10 69

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 50 36 7 5 2 0 0 86 7 231
2014 ST-02 46 41 3 5 5 0 0 87 10 42
2014 ST-03 64 29 3 3 1 0 0 93 4 57
2014 ST-04 44 38 12 3 2 0 0 83 5 103

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 67 22 4 5 0 1 1 91 5 231
2014 ST-02 72 10 2 17 0 0 0 81 17 42
2014 ST-03 73 17 5 0 0 2 2 94 0 57
2014 ST-04 59 32 6 1 0 0 2 92 1 103
2011 ST 76 19 2 1 1 1 1 97 1 293
2011 ST-01 74 13 0 0 6 0 7 93 7 16
2011 ST-02 82 17 0 0 0 1 0 100 0 73
2011 ST-03 77 18 0 2 0 2 1 98 2 103
2011 ST-04 69 25 5 0 0 0 1 95 0 69
2008 ST 80 15 1 1 1 0 1 97 2 387
2008 ST-01 84 11 0 0 0 0 5 100 0 18
2008 ST-02 86 11 1 0 1 0 1 98 1 102
2008 ST-03 82 14 2 1 0 0 1 97 1 135
2008 ST-04 73 25 0 2 0 0 0 98 2 73

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 70 17 5 5 2 0 1 87 8 231
2014 ST-02 73 5 0 17 3 0 2 79 21 42
2014 ST-03 79 13 5 1 1 0 0 92 3 57
2014 ST-04 62 24 7 2 3 0 1 88 5 103
2011 ST 71 17 4 3 1 1 2 91 4 293
2011 ST-01 75 13 6 0 0 0 7 94 0 16
2011 ST-02 74 19 1 4 0 1 0 94 4 73
2011 ST-03 71 20 3 3 1 1 2 93 4 103
2011 ST-04 67 17 6 3 3 0 5 88 6 69
2008 ST 75 15 3 4 1 0 2 92 5 389
2008 ST-01 76 12 0 0 6 0 5 93 7 18
2008 ST-02 82 10 2 5 1 0 1 92 6 102
2008 ST-03 75 16 3 3 0 0 2 93 4 135
2008 ST-04 70 22 2 5 0 0 1 92 5 75

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 71 13 5 1 4 0 6 89 6 230
2014 ST-02 70 22 1 2 2 0 3 95 3 42
2014 ST-03 85 6 1 0 3 0 5 96 3 57
2014 ST-04 64 14 8 2 5 0 8 85 7 102
2011 ST 70 15 5 2 1 1 7 92 3 293
2011 ST-01 62 31 0 0 0 0 7 100 0 16
2011 ST-02 75 11 6 3 1 1 3 90 4 73
2011 ST-03 72 12 2 3 0 1 10 95 3 103
2011 ST-04 64 19 7 1 3 0 6 88 5 69
2008 ST 72 10 3 3 2 0 9 91 6 389
2008 ST-01 56 23 0 11 0 0 11 88 12 18
2008 ST-02 76 4 4 3 3 0 10 89 7 102
2008 ST-03 70 13 3 2 2 0 10 93 4 135
2008 ST-04 74 14 2 4 0 0 5 93 4 75

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 78 11 5 1 2 1 3 92 2 231
2014 ST-02 89 3 3 2 2 0 2 94 3 42
2014 ST-03 92 3 1 1 0 0 3 97 1 57
2014 ST-04 71 15 6 0 2 1 5 91 2 103
2011 ST 78 12 4 1 1 0 5 94 1 292
2011 ST-01 67 20 0 0 6 0 7 93 7 16
2011 ST-02 84 7 6 0 0 1 1 94 0 72
2011 ST-03 79 10 1 2 1 0 7 96 3 103
2011 ST-04 76 14 6 0 0 0 4 94 0 69
2008 ST 83 6 3 1 2 0 5 93 4 386
2008 ST-01 67 10 16 0 0 0 6 82 0 18
2008 ST-02 87 3 2 3 2 0 3 93 5 101
2008 ST-03 82 7 3 0 1 0 7 95 2 134
2008 ST-04 89 4 1 1 2 0 3 96 3 74

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 59 19 9 3 3 1 6 84 6 231
2014 ST-02 62 25 3 0 2 0 8 95 2 42
2014 ST-03 81 5 3 0 3 3 5 94 3 57
2014 ST-04 47 26 13 4 4 1 6 78 8 103

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 60 22 7 2 3 2 4 87 5 231
2014 ST-02 58 25 6 0 3 3 5 90 3 42
2014 ST-03 76 11 3 0 1 4 5 95 2 57
2014 ST-04 53 28 10 2 3 0 4 85 5 103
2011 ST 71 17 5 2 1 2 3 92 3 292
2011 ST-01 62 12 0 12 0 0 14 86 14 16
2011 ST-02 80 13 5 1 0 1 0 93 1 73
2011 ST-03 70 17 3 2 1 4 4 94 3 102
2011 ST-04 69 16 9 0 2 1 3 89 2 69
2008 ST 75 14 5 1 1 1 3 93 2 389
2008 ST-01 77 18 5 0 0 0 0 95 0 18
2008 ST-02 80 13 5 0 1 0 1 94 1 102
2008 ST-03 74 12 6 0 0 1 7 94 0 135
2008 ST-04 79 17 4 0 0 0 0 96 0 75

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ST 20 80 231
2014 ST-02 14 86 42
2014 ST-03 23 77 57
2014 ST-04 19 81 103

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 57 45
2014 ST-03 63 10
2014 ST-04 60 18

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 58 45
2014 ST-03 46 10
2014 ST-04 64 18

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-04 0 18

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-03 0 10
2014 ST-04 0 18

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-04 0 18

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-03 0 10

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 44 45
2014 ST-04 39 18

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 29 45
2014 ST-04 25 18

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 40 45
2014 ST-03 62 10
2014 ST-04 30 18

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 43 45
2014 ST-03 59 10
2014 ST-04 39 18

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 24 45

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 49 45
2014 ST-03 53 10
2014 ST-04 36 18

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 34 45
2014 ST-03 54 10
2014 ST-04 36 18

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 0 45
2014 ST-03 0 10
2014 ST-04 0 18

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 11 45
2014 ST-03 0 10

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 50 45
2014 ST-03 50 10
2014 ST-04 49 18

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 29 45

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 11 45
2014 ST-03 0 10

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 44 45
2014 ST-03 54 10
2014 ST-04 40 18

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 15 45
2014 ST-03 0 10

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-04 0 18

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 33 45
2014 ST-03 46 10
2014 ST-04 34 18

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 10 45

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 19 45

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST-03 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ST 29 45
2014 ST-04 33 18

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST-04 0 16

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 15 40

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST-04 0 16

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 13 40

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 14 40

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 24 40

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 34 40
2014 ST-04 28 16

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 52 40
2014 ST-04 69 16

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ST 18 40

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 21 29 20 7 5 16 2 61 14 231
2014 ST-02 19 33 11 5 2 30 0 75 9 42
2014 ST-03 29 24 18 12 4 11 1 61 19 57
2014 ST-04 19 32 22 5 6 12 4 61 14 103

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 29 39 18 5 3 5 0 72 9 231
2014 ST-02 20 60 11 3 2 3 0 83 5 42
2014 ST-03 41 30 14 7 4 4 0 74 11 57
2014 ST-04 29 37 19 6 2 6 1 71 9 103
2011 ST 42 36 12 3 5 2 0 80 8 290
2011 ST-01 65 28 0 0 0 7 0 100 0 15
2011 ST-02 52 31 9 2 4 1 0 84 7 73
2011 ST-03 41 29 14 4 7 4 1 74 11 102
2011 ST-04 33 48 12 2 6 0 0 80 8 68

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ST 5 95 230
2014 ST-02 10 90 42
2014 ST-04 5 95 103

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 51 12

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 82 12

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ST 47 12

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 0 12

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ST 82 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 20 28 23 2 2 20 5 64 6 230
2014 ST-02 16 35 18 3 0 24 5 71 5 42
2014 ST-03 26 28 19 0 0 18 9 74 0 57
2014 ST-04 21 26 27 2 3 16 5 59 7 102

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 29 36 22 3 2 8 1 71 5 230
2014 ST-02 18 27 35 0 3 17 0 53 4 41
2014 ST-03 42 25 19 1 0 12 1 77 1 57
2014 ST-04 30 42 19 4 1 1 2 75 6 103
2011 ST 46 33 12 2 3 3 0 82 6 291
2011 ST-01 60 20 14 0 0 6 0 85 0 16
2011 ST-02 58 26 7 4 1 4 0 88 6 73
2011 ST-03 42 30 13 3 7 5 0 76 10 102
2011 ST-04 43 36 17 2 2 1 0 80 3 68

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ST 15 85 227
2014 ST-02 10 90 40
2014 ST-03 16 84 57
2014 ST-04 19 81 102

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ST 72 28 35
2014 ST-04 71 29 18

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 45 35 12 3 2 3 0 83 5 25
2014 ST-04 32 40 24 0 4 0 0 72 4 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 25 50 17 2 4 2 0 76 6 231
2014 ST-02 17 56 19 2 5 2 0 74 7 42
2014 ST-03 35 54 9 2 0 0 0 89 2 57
2014 ST-04 23 52 22 2 0 1 1 76 2 103
2011 ST 31 47 15 2 2 2 1 81 4 293
2011 ST-01 30 20 13 0 19 11 7 61 23 16
2011 ST-02 31 56 9 4 0 0 0 87 4 73
2011 ST-03 37 44 15 1 1 1 1 83 2 103
2011 ST-04 29 49 15 2 2 4 0 81 3 69
2008 ST 28 42 12 9 4 2 4 75 13 389
2008 ST-01 27 33 23 16 0 0 0 61 16 18
2008 ST-02 31 50 8 7 4 0 1 82 11 102
2008 ST-03 31 46 12 6 2 1 1 79 8 135
2008 ST-04 30 39 14 10 6 1 0 70 16 75

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 14 31 22 7 4 18 4 58 14 231
2014 ST-02 11 35 6 8 3 30 6 72 18 42
2014 ST-03 24 18 19 6 1 27 4 62 10 57
2014 ST-04 12 41 31 6 4 4 2 57 11 103
2011 ST 14 25 23 7 10 15 7 50 21 293
2011 ST-01 23 13 6 7 13 31 7 58 32 16
2011 ST-02 12 21 18 7 13 16 14 47 28 73
2011 ST-03 15 23 18 10 11 13 9 50 27 103
2011 ST-04 16 32 32 3 6 12 0 53 10 69

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 36 35 12 7 3 7 1 77 10 231
2014 ST-02 46 35 8 3 3 5 0 85 7 42
2014 ST-03 44 32 8 9 1 5 0 80 11 57
2014 ST-04 31 39 15 9 2 3 2 73 12 103
2011 ST 39 33 10 4 5 9 1 80 9 293
2011 ST-01 30 20 13 0 6 24 7 73 9 16
2011 ST-02 40 34 7 4 3 10 1 84 8 73
2011 ST-03 35 28 12 7 7 11 1 71 15 103
2011 ST-04 47 40 6 2 5 2 0 88 6 69
2008 ST 38 31 9 5 1 12 4 82 7 388
2008 ST-01 33 33 18 5 0 11 0 74 6 18
2008 ST-02 44 32 5 7 1 11 0 86 9 102
2008 ST-03 38 37 8 5 2 9 1 83 8 134
2008 ST-04 41 27 13 6 1 10 1 77 8 75

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ST 31 34 20 5 2 8 1 72 7 231
2014 ST-02 46 16 25 2 0 12 0 70 2 42
2014 ST-03 46 26 20 5 0 3 0 74 5 57
2014 ST-04 20 48 20 5 2 3 2 72 7 103
2011 ST 35 33 14 4 4 9 1 76 8 292
2011 ST-01 23 20 13 0 13 24 7 63 19 16
2011 ST-02 44 25 13 3 1 13 1 80 5 73
2011 ST-03 34 31 15 3 7 11 0 73 11 103
2011 ST-04 33 46 12 5 2 2 0 81 6 69
2008 ST 43 28 10 6 2 8 4 80 9 388
2008 ST-01 34 11 32 6 5 4 7 51 13 18
2008 ST-02 49 32 4 5 0 9 2 90 5 102
2008 ST-03 43 28 9 6 3 10 1 80 10 134
2008 ST-04 43 36 11 6 1 1 1 81 7 75