2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group SP

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 29 47 13 7 4 0 0 76 11 18890
2014 SP-CRA-01 34 42 16 4 4 0 0 77 8 413
2014 SP-CRA-02 32 44 14 6 3 0 0 77 9 1087
2014 SP-CRA-03 31 46 13 6 4 0 0 77 9 2687
2014 SP-CRA-04 28 47 13 8 4 0 0 75 12 6184
2014 SP-CRA-05 28 47 12 8 5 0 0 75 12 4525
2014 SP-CRA-06 26 47 14 8 5 0 0 73 13 1253
2014 SP-CRA-07 28 47 13 9 3 0 0 75 12 1353
2014 SP-CRA-08 32 46 10 9 4 0 0 78 12 1172
2014 SP-CRA-09 33 47 8 6 5 0 0 80 12 96
2014 SP-CRA-10 40 40 8 6 6 0 0 80 12 50

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 65 28 5 1 1 0 0 93 2 18899
2014 SP-CRA-01 71 24 4 0 0 0 0 95 1 414
2014 SP-CRA-02 72 23 4 1 1 0 0 95 1 1087
2014 SP-CRA-03 69 26 4 1 1 0 0 95 1 2689
2014 SP-CRA-04 64 29 5 1 1 0 0 93 2 6186
2014 SP-CRA-05 62 29 6 1 1 0 0 92 2 4527
2014 SP-CRA-06 59 34 5 2 1 0 0 92 3 1253
2014 SP-CRA-07 66 27 4 2 1 0 0 93 2 1353
2014 SP-CRA-08 71 24 3 1 0 0 0 96 2 1172
2014 SP-CRA-09 79 17 3 1 0 0 0 96 1 96
2014 SP-CRA-10 82 4 10 2 2 0 0 86 4 51

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 61 28 8 2 1 0 0 89 3 18882
2014 SP-CRA-01 68 24 7 0 1 0 0 92 2 414
2014 SP-CRA-02 67 25 6 1 1 0 0 92 2 1087
2014 SP-CRA-03 64 26 7 1 1 0 0 90 3 2687
2014 SP-CRA-04 60 28 8 2 1 0 0 88 4 6180
2014 SP-CRA-05 59 30 8 2 1 0 0 89 3 4522
2014 SP-CRA-06 56 32 7 2 2 0 0 89 4 1252
2014 SP-CRA-07 57 31 9 2 1 0 0 88 3 1353
2014 SP-CRA-08 63 29 6 2 1 0 0 91 3 1169
2014 SP-CRA-09 63 27 4 2 3 0 0 91 5 96
2014 SP-CRA-10 71 14 8 2 6 0 0 84 8 51

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 40 40 11 5 3 0 0 81 8 18881
2014 SP-CRA-01 50 35 10 2 2 0 0 86 4 414
2014 SP-CRA-02 47 38 10 3 3 0 0 84 5 1088
2014 SP-CRA-03 43 39 10 4 3 0 0 83 7 2685
2014 SP-CRA-04 39 40 12 6 3 0 0 79 9 6180
2014 SP-CRA-05 38 41 11 6 3 0 0 80 9 4524
2014 SP-CRA-06 36 42 13 5 4 0 0 78 9 1252
2014 SP-CRA-07 39 41 12 6 3 0 0 80 9 1353
2014 SP-CRA-08 42 40 10 5 2 0 0 82 7 1168
2014 SP-CRA-09 49 32 8 7 3 0 0 81 10 96
2014 SP-CRA-10 51 27 10 8 4 0 0 78 12 51

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 34 37 14 8 5 1 0 72 14 18895
2014 SP-CRA-01 39 34 16 6 4 0 0 74 10 414
2014 SP-CRA-02 36 37 15 7 5 1 0 74 12 1089
2014 SP-CRA-03 37 38 13 7 4 0 0 76 11 2689
2014 SP-CRA-04 36 36 14 8 5 0 0 73 13 6185
2014 SP-CRA-05 30 37 15 10 6 1 0 68 17 4522
2014 SP-CRA-06 27 38 16 11 8 1 0 65 19 1252
2014 SP-CRA-07 34 39 15 7 4 0 0 73 12 1352
2014 SP-CRA-08 35 41 13 8 3 1 0 77 11 1172
2014 SP-CRA-09 42 36 12 7 0 2 0 80 7 96
2014 SP-CRA-10 39 37 10 6 8 0 0 76 14 51

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 33 39 14 9 5 0 0 72 14 18888
2014 SP-CRA-01 38 37 15 5 4 0 0 75 9 414
2014 SP-CRA-02 34 39 15 7 4 1 0 73 12 1087
2014 SP-CRA-03 37 39 13 8 3 0 0 76 11 2688
2014 SP-CRA-04 34 39 14 9 5 0 0 73 13 6183
2014 SP-CRA-05 28 39 15 11 6 0 0 68 17 4519
2014 SP-CRA-06 27 39 15 12 7 0 0 66 19 1252
2014 SP-CRA-07 33 42 13 8 4 0 0 75 12 1353
2014 SP-CRA-08 37 40 12 9 2 0 0 76 11 1172
2014 SP-CRA-09 48 32 10 6 2 1 0 81 8 96
2014 SP-CRA-10 39 35 14 4 8 0 0 74 12 51

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 30 28 18 11 8 5 0 61 20 18890
2014 SP-CRA-01 34 32 17 8 5 4 1 69 14 413
2014 SP-CRA-02 34 28 17 9 7 4 0 65 17 1089
2014 SP-CRA-03 32 28 18 10 7 5 1 64 17 2689
2014 SP-CRA-04 29 27 18 12 9 5 1 59 22 6181
2014 SP-CRA-05 28 27 19 12 8 5 0 58 22 4521
2014 SP-CRA-06 26 28 19 12 9 4 0 57 23 1253
2014 SP-CRA-07 32 28 19 11 6 5 0 63 17 1353
2014 SP-CRA-08 38 28 17 9 4 4 0 69 14 1171
2014 SP-CRA-09 50 16 14 13 6 2 0 67 19 96
2014 SP-CRA-10 33 25 22 8 10 2 0 60 18 51
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 48 30 11 5 3 2 1 81 8 18893
2014 SP-CRA-01 45 34 11 4 2 3 1 82 7 413
2014 SP-CRA-02 42 34 12 5 4 2 1 78 9 1089
2014 SP-CRA-03 51 29 10 4 2 2 1 83 7 2687
2014 SP-CRA-04 50 30 10 5 2 2 1 82 7 6185
2014 SP-CRA-05 46 31 11 5 4 2 1 80 10 4523
2014 SP-CRA-06 45 31 11 6 4 2 0 78 10 1253
2014 SP-CRA-07 47 30 11 6 3 2 1 79 10 1353
2014 SP-CRA-08 50 28 11 6 3 2 1 80 9 1172
2014 SP-CRA-09 63 24 4 5 2 2 0 88 7 96
2014 SP-CRA-10 51 26 16 4 4 0 0 77 8 51

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 46 34 9 6 4 1 0 81 10 18888
2014 SP-CRA-01 46 38 9 5 1 1 0 85 6 413
2014 SP-CRA-02 43 35 10 7 4 1 1 79 11 1087
2014 SP-CRA-03 49 32 9 5 3 1 1 83 8 2687
2014 SP-CRA-04 47 34 9 6 3 1 0 82 9 6184
2014 SP-CRA-05 44 35 9 7 4 1 0 80 11 4521
2014 SP-CRA-06 43 36 9 7 4 0 0 79 11 1253
2014 SP-CRA-07 45 33 9 7 5 1 0 79 12 1352
2014 SP-CRA-08 48 33 7 8 4 0 0 81 12 1172
2014 SP-CRA-09 54 31 5 5 4 0 0 85 9 96
2014 SP-CRA-10 39 33 16 8 2 2 0 74 10 51

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 54 29 8 5 3 0 0 84 8 18886
2014 SP-CRA-01 52 35 8 3 2 0 0 86 6 414
2014 SP-CRA-02 50 33 8 5 3 0 1 84 8 1089
2014 SP-CRA-03 57 29 8 3 2 1 0 87 6 2688
2014 SP-CRA-04 56 29 8 5 3 0 0 85 7 6178
2014 SP-CRA-05 52 29 8 6 4 0 0 82 10 4524
2014 SP-CRA-06 52 29 9 6 5 0 0 81 10 1251
2014 SP-CRA-07 54 28 8 6 4 0 0 82 9 1352
2014 SP-CRA-08 59 25 6 6 3 0 0 85 9 1172
2014 SP-CRA-09 55 31 6 4 2 0 1 87 6 96
2014 SP-CRA-10 55 35 8 0 2 0 0 90 2 51

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 31 32 16 8 5 8 0 69 14 18882
2014 SP-CRA-01 34 33 18 3 3 8 1 74 6 414
2014 SP-CRA-02 30 35 16 7 4 7 1 71 12 1088
2014 SP-CRA-03 34 32 15 5 3 10 1 74 9 2684
2014 SP-CRA-04 33 31 16 7 5 8 0 70 13 6184
2014 SP-CRA-05 27 32 16 9 7 8 0 65 18 4519
2014 SP-CRA-06 27 31 16 9 8 8 0 63 19 1250
2014 SP-CRA-07 30 34 16 7 4 8 0 70 13 1351
2014 SP-CRA-08 30 36 15 10 3 5 0 70 14 1172
2014 SP-CRA-09 33 39 9 8 3 6 0 78 12 96
2014 SP-CRA-10 33 41 10 6 6 4 0 78 12 51

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 27 33 18 11 8 3 0 62 20 18880
2014 SP-CRA-01 33 32 17 8 4 5 1 69 13 413
2014 SP-CRA-02 28 36 18 9 7 2 1 66 16 1088
2014 SP-CRA-03 32 32 17 8 5 5 0 68 14 2687
2014 SP-CRA-04 29 32 18 11 7 3 0 63 18 6181
2014 SP-CRA-05 23 32 19 13 10 3 0 57 24 4518
2014 SP-CRA-06 22 32 18 15 11 2 0 55 27 1249
2014 SP-CRA-07 26 35 18 12 5 3 0 63 18 1352
2014 SP-CRA-08 24 38 17 13 6 1 0 63 20 1172
2014 SP-CRA-09 28 45 11 9 5 1 0 74 15 96
2014 SP-CRA-10 24 45 6 16 8 2 0 70 24 51

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 19 30 20 14 9 7 0 53 25 18877
2014 SP-CRA-01 27 32 20 8 5 7 1 64 14 414
2014 SP-CRA-02 22 33 21 11 8 5 1 58 20 1086
2014 SP-CRA-03 24 31 19 12 6 8 0 60 20 2684
2014 SP-CRA-04 20 30 21 13 9 7 0 54 24 6183
2014 SP-CRA-05 16 28 21 17 11 7 0 48 30 4517
2014 SP-CRA-06 14 27 20 19 13 6 0 45 34 1251
2014 SP-CRA-07 18 33 22 14 8 6 0 54 23 1352
2014 SP-CRA-08 15 34 20 20 8 3 0 51 28 1171
2014 SP-CRA-09 18 41 16 16 6 4 0 61 23 96
2014 SP-CRA-10 14 41 10 20 16 0 0 55 35 51

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 22 30 18 12 11 7 0 56 24 18882
2014 SP-CRA-01 29 34 17 7 6 6 1 68 14 414
2014 SP-CRA-02 24 31 18 10 10 6 1 59 21 1089
2014 SP-CRA-03 27 31 17 10 7 8 0 62 19 2688
2014 SP-CRA-04 24 29 18 12 10 7 0 57 24 6178
2014 SP-CRA-05 19 28 18 12 15 7 0 51 30 4520
2014 SP-CRA-06 17 29 18 15 14 7 0 50 31 1251
2014 SP-CRA-07 22 30 21 12 9 5 0 55 23 1352
2014 SP-CRA-08 22 34 19 13 8 3 0 59 22 1171
2014 SP-CRA-09 23 43 13 13 7 1 0 66 20 96
2014 SP-CRA-10 22 37 16 10 14 2 0 60 24 51

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 20 35 17 15 10 4 0 56 26 18868
2014 SP-CRA-01 30 31 20 7 5 5 1 65 14 412
2014 SP-CRA-02 24 36 17 12 8 4 1 62 20 1084
2014 SP-CRA-03 24 35 17 12 7 5 0 62 20 2687
2014 SP-CRA-04 21 34 18 14 9 4 0 57 24 6179
2014 SP-CRA-05 16 34 17 17 13 4 0 52 30 4514
2014 SP-CRA-06 14 36 17 18 13 3 0 51 32 1249
2014 SP-CRA-07 19 36 18 15 9 2 0 56 25 1352
2014 SP-CRA-08 17 37 15 19 10 2 0 55 30 1171
2014 SP-CRA-09 17 36 19 19 10 0 0 52 29 96
2014 SP-CRA-10 8 49 16 18 10 0 0 57 27 51

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 30 34 16 9 6 4 1 67 15 18844
2014 SP-CRA-01 31 32 19 5 4 4 5 70 9 412
2014 SP-CRA-02 31 32 18 7 4 5 3 69 12 1085
2014 SP-CRA-03 30 32 17 7 4 7 3 69 12 2678
2014 SP-CRA-04 31 33 16 8 6 4 1 67 15 6163
2014 SP-CRA-05 29 34 15 10 8 3 1 67 18 4516
2014 SP-CRA-06 27 35 16 10 8 3 0 64 19 1249
2014 SP-CRA-07 28 35 19 9 4 4 1 66 14 1352
2014 SP-CRA-08 30 37 14 11 5 2 0 69 16 1170
2014 SP-CRA-09 36 34 12 10 7 1 0 70 18 96
2014 SP-CRA-10 33 37 10 10 6 2 2 74 16 51
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 20 37 18 14 10 0 0 57 24 18882
2014 SP-CRA-01 25 40 20 7 7 0 0 66 14 414
2014 SP-CRA-02 22 41 17 12 7 1 0 64 19 1087
2014 SP-CRA-03 22 39 19 13 7 0 0 61 20 2687
2014 SP-CRA-04 18 36 19 16 10 0 0 55 26 6181
2014 SP-CRA-05 19 35 17 16 12 0 0 54 29 4521
2014 SP-CRA-06 18 36 18 16 12 0 0 54 29 1252
2014 SP-CRA-07 23 39 17 12 8 0 0 62 20 1352
2014 SP-CRA-08 26 39 16 12 7 0 0 65 20 1171
2014 SP-CRA-09 34 45 10 5 5 0 0 79 10 96
2014 SP-CRA-10 29 29 16 16 10 0 0 59 25 51

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 12 22 20 17 12 16 2 41 36 18890
2014 SP-CRA-01 14 30 20 16 9 10 2 50 28 413
2014 SP-CRA-02 11 23 20 18 14 12 2 40 36 1089
2014 SP-CRA-03 15 26 19 15 10 14 1 49 29 2688
2014 SP-CRA-04 13 22 20 16 11 17 1 42 33 6183
2014 SP-CRA-05 9 20 20 18 15 17 2 36 40 4523
2014 SP-CRA-06 10 19 20 16 15 19 1 36 40 1252
2014 SP-CRA-07 12 18 20 18 14 17 2 36 39 1352
2014 SP-CRA-08 12 20 17 21 13 14 2 38 41 1172
2014 SP-CRA-09 16 19 19 8 18 16 5 43 33 96
2014 SP-CRA-10 14 24 20 16 12 8 8 44 32 51

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 41 36 10 7 4 1 0 78 11 18893
2014 SP-CRA-01 41 36 14 4 3 1 2 79 7 414
2014 SP-CRA-02 37 38 13 6 4 1 1 77 10 1086
2014 SP-CRA-03 45 35 11 6 3 1 0 80 9 2689
2014 SP-CRA-04 42 35 10 7 4 1 0 79 11 6185
2014 SP-CRA-05 39 37 10 7 5 1 0 77 13 4525
2014 SP-CRA-06 38 39 10 8 5 0 0 78 13 1253
2014 SP-CRA-07 39 37 11 8 4 1 1 77 12 1351
2014 SP-CRA-08 43 35 8 8 5 0 0 79 13 1172
2014 SP-CRA-09 49 41 3 3 3 1 0 90 6 96
2014 SP-CRA-10 37 31 14 12 6 0 0 69 18 51

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 48 32 9 3 2 5 1 85 5 18889
2014 SP-CRA-01 40 39 10 3 1 5 3 85 4 414
2014 SP-CRA-02 39 35 13 2 2 7 2 81 5 1086
2014 SP-CRA-03 51 30 10 2 1 5 1 86 4 2687
2014 SP-CRA-04 50 32 8 3 2 4 1 86 5 6183
2014 SP-CRA-05 48 32 10 3 2 4 1 84 5 4523
2014 SP-CRA-06 47 33 9 3 3 4 1 84 6 1253
2014 SP-CRA-07 45 33 9 4 2 5 1 84 7 1352
2014 SP-CRA-08 47 33 9 4 3 4 1 84 7 1172
2014 SP-CRA-09 54 28 8 2 3 2 2 86 5 96
2014 SP-CRA-10 53 33 4 4 4 2 0 88 8 51

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 26 35 16 7 4 6 6 69 13 97
2014 SP-CRA-04 27 33 28 0 0 6 6 68 0 18
2014 SP-CRA-05 17 50 17 5 0 5 6 75 6 18
2014 SP-CRA-08 32 21 18 11 11 4 4 58 23 28

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 23 39 14 15 7 2 1 63 22 18898
2014 SP-CRA-01 24 40 16 13 5 1 0 66 18 414
2014 SP-CRA-02 22 39 16 13 7 1 1 63 21 1089
2014 SP-CRA-03 22 40 15 14 6 2 1 64 21 2688
2014 SP-CRA-04 24 40 14 14 6 2 0 65 21 6186
2014 SP-CRA-05 21 38 14 16 8 2 1 61 24 4525
2014 SP-CRA-06 22 39 14 15 7 3 1 63 23 1253
2014 SP-CRA-07 23 38 14 16 7 1 0 63 24 1353
2014 SP-CRA-08 23 41 12 17 6 1 1 65 22 1171
2014 SP-CRA-09 27 42 4 16 8 3 0 71 25 96
2014 SP-CRA-10 33 33 6 16 10 0 2 68 26 51

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 20 30 17 15 11 6 1 53 28 18887
2014 SP-CRA-01 19 32 20 14 9 6 1 54 25 414
2014 SP-CRA-02 17 29 20 13 12 6 1 50 28 1086
2014 SP-CRA-03 19 29 18 15 10 8 1 53 27 2688
2014 SP-CRA-04 20 29 17 15 10 7 1 53 28 6182
2014 SP-CRA-05 17 30 17 18 12 6 1 50 32 4524
2014 SP-CRA-06 19 28 18 15 12 7 1 50 30 1252
2014 SP-CRA-07 23 31 16 14 9 6 1 58 25 1352
2014 SP-CRA-08 27 34 17 11 6 4 1 64 18 1171
2014 SP-CRA-09 29 31 9 13 10 6 1 65 25 96
2014 SP-CRA-10 35 27 12 8 8 2 8 70 17 51

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 25 44 10 14 6 0 0 70 20 18886
2014 SP-CRA-01 38 45 8 6 2 0 0 84 8 414
2014 SP-CRA-02 32 43 10 11 4 0 0 75 15 1088
2014 SP-CRA-03 30 45 9 11 4 0 0 75 16 2683
2014 SP-CRA-04 26 46 10 13 5 0 0 72 19 6181
2014 SP-CRA-05 21 43 11 16 7 0 0 65 24 4524
2014 SP-CRA-06 20 43 12 17 8 0 0 63 25 1253
2014 SP-CRA-07 21 43 13 15 6 0 1 65 22 1353
2014 SP-CRA-08 26 43 11 13 6 0 1 69 19 1171
2014 SP-CRA-09 33 39 11 6 6 1 2 75 13 96
2014 SP-CRA-10 22 39 10 23 6 0 0 61 29 51

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 32 40 15 7 5 0 0 72 12 18894
2014 SP-CRA-01 33 38 18 5 4 0 1 72 9 414
2014 SP-CRA-02 31 37 19 6 5 0 0 69 11 1089
2014 SP-CRA-03 30 40 17 7 5 0 0 70 12 2688
2014 SP-CRA-04 28 41 16 9 6 0 0 69 14 6183
2014 SP-CRA-05 35 39 14 7 5 0 0 74 12 4525
2014 SP-CRA-06 34 44 12 6 4 0 0 78 10 1253
2014 SP-CRA-07 35 39 14 8 4 0 0 75 12 1353
2014 SP-CRA-08 40 40 10 7 3 0 0 80 9 1171
2014 SP-CRA-09 53 32 4 6 4 0 0 85 10 96
2014 SP-CRA-10 45 31 10 8 6 0 0 76 14 51

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 37 41 11 7 4 0 0 78 11 18873
2014 SP-CRA-01 35 37 17 6 4 0 0 72 10 414
2014 SP-CRA-02 36 35 15 8 5 0 0 71 14 1083
2014 SP-CRA-03 37 40 12 7 4 0 0 77 11 2686
2014 SP-CRA-04 34 42 12 7 4 0 0 77 12 6175
2014 SP-CRA-05 40 40 10 7 4 0 0 80 10 4521
2014 SP-CRA-06 39 43 8 7 3 0 0 82 9 1253
2014 SP-CRA-07 39 41 10 7 3 0 0 80 10 1353
2014 SP-CRA-08 44 42 7 5 2 0 0 86 7 1169
2014 SP-CRA-09 55 32 4 4 4 0 0 87 8 96
2014 SP-CRA-10 57 31 6 2 4 0 0 88 6 51

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 25 35 16 13 8 2 0 62 22 18886
2014 SP-CRA-01 29 39 17 9 3 2 1 70 12 414
2014 SP-CRA-02 27 35 17 9 8 3 1 65 17 1087
2014 SP-CRA-03 28 36 15 12 7 2 0 65 19 2686
2014 SP-CRA-04 26 35 16 12 8 2 0 62 21 6183
2014 SP-CRA-05 22 34 16 14 11 2 0 58 25 4520
2014 SP-CRA-06 20 34 15 16 12 2 0 56 28 1252
2014 SP-CRA-07 28 36 15 13 7 1 0 65 20 1353
2014 SP-CRA-08 28 39 14 14 5 1 0 67 19 1172
2014 SP-CRA-09 38 28 11 13 8 2 0 67 21 96
2014 SP-CRA-10 29 33 12 8 12 6 0 67 21 51

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 22 30 14 16 15 2 1 53 32 18887
2014 SP-CRA-01 21 27 21 14 12 4 2 51 27 414
2014 SP-CRA-02 18 28 16 14 17 3 3 50 33 1087
2014 SP-CRA-03 23 29 16 15 13 3 1 54 29 2688
2014 SP-CRA-04 23 31 15 15 14 2 1 55 30 6179
2014 SP-CRA-05 21 29 14 17 18 2 1 50 35 4524
2014 SP-CRA-06 17 28 13 18 22 1 1 46 41 1251
2014 SP-CRA-07 24 33 12 16 13 1 1 58 29 1352
2014 SP-CRA-08 25 33 12 15 13 1 1 59 29 1172
2014 SP-CRA-09 34 27 9 14 13 1 2 63 27 96
2014 SP-CRA-10 33 24 14 14 12 2 2 59 26 51

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 19 40 15 15 10 0 0 60 25 18896
2014 SP-CRA-01 28 43 13 10 4 0 1 72 15 414
2014 SP-CRA-02 22 43 17 11 7 1 0 65 17 1089
2014 SP-CRA-03 20 41 18 12 8 1 1 62 20 2689
2014 SP-CRA-04 16 37 17 16 12 1 0 54 29 6184
2014 SP-CRA-05 17 40 14 16 12 0 0 58 28 4525
2014 SP-CRA-06 15 43 14 17 11 0 0 58 28 1253
2014 SP-CRA-07 24 44 12 14 6 0 0 68 21 1352
2014 SP-CRA-08 31 43 9 10 6 0 0 74 16 1172
2014 SP-CRA-09 41 44 4 6 5 0 0 84 12 96
2014 SP-CRA-10 39 31 12 6 12 0 0 71 18 51

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 24 36 18 12 9 0 0 61 21 18891
2014 SP-CRA-01 30 40 17 7 4 0 2 72 11 414
2014 SP-CRA-02 26 40 18 9 6 0 0 67 15 1088
2014 SP-CRA-03 25 37 20 10 7 0 1 63 17 2689
2014 SP-CRA-04 20 34 20 15 10 0 1 55 25 6181
2014 SP-CRA-05 23 36 17 13 11 0 0 59 24 4524
2014 SP-CRA-06 21 36 18 15 11 0 0 57 26 1253
2014 SP-CRA-07 32 38 14 10 5 0 0 70 15 1353
2014 SP-CRA-08 38 36 12 9 5 0 0 74 13 1171
2014 SP-CRA-09 48 36 5 5 5 0 0 84 10 96
2014 SP-CRA-10 43 28 8 14 8 0 0 71 22 51

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 30 41 14 9 5 0 0 71 14 18892
2014 SP-CRA-01 36 41 15 4 2 1 1 79 6 414
2014 SP-CRA-02 31 42 15 7 4 1 0 73 11 1088
2014 SP-CRA-03 31 44 14 7 4 0 0 75 11 2686
2014 SP-CRA-04 30 42 14 9 5 0 0 72 14 6184
2014 SP-CRA-05 27 40 15 11 7 0 0 68 18 4525
2014 SP-CRA-06 24 42 15 11 7 0 0 67 18 1253
2014 SP-CRA-07 32 41 14 9 4 0 0 73 13 1353
2014 SP-CRA-08 34 40 13 8 4 0 0 75 13 1171
2014 SP-CRA-09 52 32 7 4 3 0 1 85 7 96
2014 SP-CRA-10 43 24 18 8 8 0 0 67 16 51

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 41 35 12 7 4 0 1 77 11 18886
2014 SP-CRA-01 40 35 13 5 3 1 2 78 9 414
2014 SP-CRA-02 37 40 13 5 3 1 1 79 9 1089
2014 SP-CRA-03 40 36 13 6 3 1 1 77 9 2685
2014 SP-CRA-04 40 35 12 8 4 0 1 76 12 6182
2014 SP-CRA-05 40 36 11 7 5 0 0 77 12 4522
2014 SP-CRA-06 38 38 12 7 5 0 0 76 12 1253
2014 SP-CRA-07 46 31 11 7 5 0 0 78 12 1353
2014 SP-CRA-08 48 33 8 7 3 0 0 81 10 1170
2014 SP-CRA-09 55 29 8 3 3 0 1 85 6 96
2014 SP-CRA-10 47 31 10 2 8 2 0 80 10 51

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 32 21 13 7 9 3 14 64 20 18889
2014 SP-CRA-01 33 23 12 5 5 5 17 72 13 414
2014 SP-CRA-02 32 26 13 6 7 3 13 68 16 1088
2014 SP-CRA-03 33 21 13 5 7 4 17 68 15 2686
2014 SP-CRA-04 35 21 13 6 9 3 13 67 18 6181
2014 SP-CRA-05 29 20 14 9 12 2 13 58 25 4525
2014 SP-CRA-06 26 22 14 11 12 3 12 57 26 1253
2014 SP-CRA-07 30 20 15 9 9 2 15 60 21 1351
2014 SP-CRA-08 33 25 11 10 9 2 10 66 22 1172
2014 SP-CRA-09 42 29 7 3 9 3 6 78 14 96
2014 SP-CRA-10 33 26 10 10 12 2 8 65 24 51

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 46 31 14 4 2 0 2 79 7 18896
2014 SP-CRA-01 62 27 7 1 0 0 3 91 2 413
2014 SP-CRA-02 60 30 6 1 1 0 1 92 2 1089
2014 SP-CRA-03 53 29 12 2 1 0 2 84 4 2688
2014 SP-CRA-04 48 29 13 4 2 0 3 80 7 6185
2014 SP-CRA-05 39 33 18 6 3 0 1 73 9 4526
2014 SP-CRA-06 41 35 15 5 3 1 1 77 8 1252
2014 SP-CRA-07 44 31 16 5 3 0 1 76 8 1353
2014 SP-CRA-08 42 35 16 5 2 0 0 77 7 1171
2014 SP-CRA-09 40 39 15 5 1 0 0 79 6 96
2014 SP-CRA-10 29 47 14 8 2 0 0 77 10 51

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 64 21 5 3 3 1 3 90 6 18893
2014 SP-CRA-01 59 25 6 3 1 1 5 89 4 414
2014 SP-CRA-02 53 24 7 3 4 2 7 84 8 1089
2014 SP-CRA-03 64 21 4 2 2 2 5 91 5 2688
2014 SP-CRA-04 63 21 5 2 2 2 4 90 5 6182
2014 SP-CRA-05 67 21 4 2 3 1 2 91 5 4525
2014 SP-CRA-06 67 21 4 3 3 1 2 90 5 1252
2014 SP-CRA-07 66 20 4 4 3 1 1 89 7 1353
2014 SP-CRA-08 69 20 4 4 3 1 1 90 7 1171
2014 SP-CRA-09 61 19 2 3 7 3 4 87 11 96
2014 SP-CRA-10 59 20 8 4 4 2 4 83 8 51

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 SP-CRA 22 43 35 18891
2014 SP-CRA-01 14 50 36 413
2014 SP-CRA-02 17 46 37 1086
2014 SP-CRA-03 17 47 36 2689
2014 SP-CRA-04 23 41 36 6182
2014 SP-CRA-05 22 44 34 4526
2014 SP-CRA-06 21 45 34 1253
2014 SP-CRA-07 24 41 35 1353
2014 SP-CRA-08 27 40 32 1170
2014 SP-CRA-09 33 35 31 96
2014 SP-CRA-10 45 33 22 51

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 SP-CRA 23 48 17 7 6 4119
2014 SP-CRA-01 23 32 16 13 16 56
2014 SP-CRA-02 38 35 11 6 10 186
2014 SP-CRA-03 23 41 21 8 7 458
2014 SP-CRA-04 19 49 19 6 6 1441
2014 SP-CRA-05 22 48 16 9 5 991
2014 SP-CRA-06 26 43 14 8 9 261
2014 SP-CRA-07 24 57 14 3 2 327
2014 SP-CRA-08 27 56 9 4 2 321
2014 SP-CRA-09 16 41 28 9 6 32
2014 SP-CRA-10 4 56 17 0 22 23
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 40 42 11 4 2 1 0 83 7 18886
2014 SP-CRA-01 48 42 8 1 1 0 0 90 2 414
2014 SP-CRA-02 44 42 10 2 1 1 0 87 4 1085
2014 SP-CRA-03 44 41 10 3 2 1 0 85 5 2689
2014 SP-CRA-04 39 42 11 5 2 1 0 82 7 6183
2014 SP-CRA-05 37 43 11 5 3 1 0 80 8 4522
2014 SP-CRA-06 35 44 12 6 3 0 0 79 9 1253
2014 SP-CRA-07 40 42 11 5 2 0 0 83 7 1352
2014 SP-CRA-08 44 41 9 4 2 1 0 85 6 1170
2014 SP-CRA-09 53 38 3 3 3 0 0 91 6 96
2014 SP-CRA-10 49 35 8 6 2 0 0 84 8 51

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 33 41 15 6 3 1 0 75 9 18894
2014 SP-CRA-01 38 41 16 3 1 1 0 80 4 414
2014 SP-CRA-02 33 40 16 5 3 3 0 75 9 1087
2014 SP-CRA-03 37 40 15 4 2 2 0 78 6 2689
2014 SP-CRA-04 35 41 15 6 3 1 0 77 8 6185
2014 SP-CRA-05 28 42 16 8 4 1 0 71 12 4523
2014 SP-CRA-06 26 44 18 6 5 1 0 71 11 1253
2014 SP-CRA-07 34 43 15 5 2 1 0 77 8 1352
2014 SP-CRA-08 36 43 13 5 2 1 0 79 7 1172
2014 SP-CRA-09 47 32 9 6 5 0 0 79 12 96
2014 SP-CRA-10 34 44 8 6 6 2 0 80 12 50

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 30 39 17 5 2 6 0 74 8 18882
2014 SP-CRA-01 36 40 16 2 0 5 1 80 3 412
2014 SP-CRA-02 31 39 16 5 2 6 1 75 8 1089
2014 SP-CRA-03 35 38 16 3 1 6 0 78 5 2687
2014 SP-CRA-04 33 38 16 4 2 6 0 76 7 6177
2014 SP-CRA-05 26 39 18 7 3 7 0 71 10 4522
2014 SP-CRA-06 24 41 18 7 4 6 0 69 12 1253
2014 SP-CRA-07 28 41 18 5 2 6 0 73 7 1351
2014 SP-CRA-08 30 39 17 4 3 7 0 74 7 1171
2014 SP-CRA-09 37 37 16 5 4 1 0 75 10 96
2014 SP-CRA-10 27 41 14 10 6 2 0 70 16 51

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 10 24 36 17 9 1 3 27 36 18857
2014 SP-CRA-01 7 21 33 20 12 1 7 34 30 411
2014 SP-CRA-02 6 21 35 22 11 2 4 35 28 1084
2014 SP-CRA-03 7 21 35 21 10 1 4 33 30 2683
2014 SP-CRA-04 9 22 35 19 11 1 4 31 32 6170
2014 SP-CRA-05 13 27 36 15 7 1 2 22 41 4522
2014 SP-CRA-06 12 29 36 15 6 0 2 21 42 1249
2014 SP-CRA-07 10 28 38 15 6 0 1 21 40 1352
2014 SP-CRA-08 12 30 36 15 5 0 1 20 43 1169
2014 SP-CRA-09 7 25 38 17 13 0 1 29 33 96
2014 SP-CRA-10 20 22 37 16 6 0 0 22 41 51

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 10 19 30 22 14 3 4 38 31 18829
2014 SP-CRA-01 9 14 29 18 16 5 8 40 27 409
2014 SP-CRA-02 7 17 30 23 15 4 5 41 26 1081
2014 SP-CRA-03 9 16 27 23 16 5 4 43 28 2681
2014 SP-CRA-04 9 18 29 21 15 3 4 39 29 6163
2014 SP-CRA-05 12 21 31 20 11 2 3 33 35 4510
2014 SP-CRA-06 13 21 30 20 11 2 3 33 36 1249
2014 SP-CRA-07 10 18 30 25 13 1 2 40 29 1349
2014 SP-CRA-08 10 20 29 25 13 1 3 38 31 1171
2014 SP-CRA-09 8 11 30 30 16 1 3 48 21 96
2014 SP-CRA-10 12 14 33 24 10 2 6 36 28 51

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 11 18 30 21 13 2 5 36 31 18829
2014 SP-CRA-01 5 11 26 21 14 8 16 45 21 407
2014 SP-CRA-02 5 11 30 23 17 6 8 46 19 1081
2014 SP-CRA-03 6 14 28 24 16 4 7 45 23 2677
2014 SP-CRA-04 9 17 29 22 14 2 6 40 28 6162
2014 SP-CRA-05 14 20 30 20 11 1 3 33 35 4518
2014 SP-CRA-06 15 21 30 20 10 1 3 31 37 1251
2014 SP-CRA-07 14 22 34 18 9 1 2 28 36 1348
2014 SP-CRA-08 20 27 31 15 6 0 1 21 48 1169
2014 SP-CRA-09 20 24 33 11 10 0 1 22 44 96
2014 SP-CRA-10 29 29 24 12 6 0 0 18 59 51

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 7 12 29 28 18 2 6 49 20 18782
2014 SP-CRA-01 2 9 24 28 23 3 11 59 13 406
2014 SP-CRA-02 3 8 24 34 23 3 6 62 11 1074
2014 SP-CRA-03 4 10 26 29 21 3 8 55 16 2671
2014 SP-CRA-04 5 10 26 28 21 2 9 55 16 6146
2014 SP-CRA-05 9 13 32 29 14 1 3 44 22 4510
2014 SP-CRA-06 10 12 33 27 14 1 2 43 23 1248
2014 SP-CRA-07 8 13 34 30 13 0 2 44 21 1349
2014 SP-CRA-08 12 24 34 21 9 0 1 30 36 1163
2014 SP-CRA-09 12 20 36 19 13 0 0 31 32 96
2014 SP-CRA-10 24 10 47 18 2 0 0 20 33 51

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 12 18 28 21 15 2 5 38 31 18825
2014 SP-CRA-01 6 14 29 22 16 3 11 44 23 407
2014 SP-CRA-02 6 14 30 25 17 3 6 46 22 1080
2014 SP-CRA-03 7 15 27 23 19 2 7 47 24 2679
2014 SP-CRA-04 9 16 26 22 18 2 6 44 27 6155
2014 SP-CRA-05 15 20 30 19 12 1 3 32 37 4516
2014 SP-CRA-06 17 20 29 19 12 1 3 32 38 1252
2014 SP-CRA-07 14 22 31 19 12 1 2 31 37 1351
2014 SP-CRA-08 18 26 29 17 8 0 2 26 45 1169
2014 SP-CRA-09 18 15 38 12 15 0 3 27 33 96
2014 SP-CRA-10 29 22 22 16 10 0 2 26 52 51

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 9 16 26 23 16 4 6 44 28 18822
2014 SP-CRA-01 9 18 25 19 16 4 10 41 31 408
2014 SP-CRA-02 6 14 23 25 19 6 8 50 23 1079
2014 SP-CRA-03 8 16 25 22 17 6 6 44 28 2674
2014 SP-CRA-04 9 16 24 22 17 4 7 44 28 6162
2014 SP-CRA-05 10 16 26 25 15 3 5 43 28 4514
2014 SP-CRA-06 8 17 26 26 16 3 5 45 27 1250
2014 SP-CRA-07 9 18 30 24 15 2 4 41 28 1349
2014 SP-CRA-08 9 22 29 25 11 1 3 38 32 1170
2014 SP-CRA-09 12 18 23 26 16 1 5 44 31 96
2014 SP-CRA-10 8 18 27 25 18 0 4 45 27 51

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 11 20 32 18 11 3 4 31 33 18835
2014 SP-CRA-01 5 11 25 19 20 7 13 49 20 408
2014 SP-CRA-02 4 12 27 24 19 6 8 49 19 1081
2014 SP-CRA-03 8 16 31 21 13 5 7 39 27 2678
2014 SP-CRA-04 10 18 33 18 13 3 5 34 31 6160
2014 SP-CRA-05 15 23 34 16 8 2 3 25 39 4517
2014 SP-CRA-06 17 23 32 16 8 1 3 25 42 1251
2014 SP-CRA-07 12 24 34 18 9 2 2 28 37 1352
2014 SP-CRA-08 14 26 37 15 6 1 2 22 41 1171
2014 SP-CRA-09 19 17 31 16 14 0 4 31 37 96
2014 SP-CRA-10 20 22 35 14 8 0 2 22 42 51

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 64 31 3 1 1 0 0 95 2 18896
2014 SP-CRA-01 62 33 2 2 0 0 0 95 2 414
2014 SP-CRA-02 60 32 4 2 1 0 0 93 3 1088
2014 SP-CRA-03 65 30 3 1 1 0 0 95 1 2689
2014 SP-CRA-04 65 30 3 1 1 0 0 95 2 6185
2014 SP-CRA-05 63 31 3 1 1 0 0 95 2 4524
2014 SP-CRA-06 61 32 4 3 1 0 0 93 4 1252
2014 SP-CRA-07 60 34 4 2 0 0 0 94 3 1353
2014 SP-CRA-08 65 31 2 1 0 0 0 96 2 1172
2014 SP-CRA-09 66 32 2 0 0 0 0 98 0 96
2014 SP-CRA-10 73 21 0 4 2 0 0 94 6 51

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 48 29 8 8 5 1 0 78 14 18885
2014 SP-CRA-01 48 32 8 7 4 1 0 81 11 412
2014 SP-CRA-02 41 33 10 9 7 1 0 74 16 1089
2014 SP-CRA-03 50 30 8 7 4 1 0 81 12 2686
2014 SP-CRA-04 51 28 8 7 4 1 0 80 12 6182
2014 SP-CRA-05 47 29 8 9 6 1 0 77 15 4523
2014 SP-CRA-06 46 29 10 8 6 1 0 76 14 1253
2014 SP-CRA-07 42 30 9 11 7 1 0 72 18 1353
2014 SP-CRA-08 47 28 8 11 5 1 0 76 16 1169
2014 SP-CRA-09 60 25 2 6 5 1 0 86 12 96
2014 SP-CRA-10 39 29 14 6 8 2 2 72 14 51

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 44 40 7 6 3 0 0 84 8 18877
2014 SP-CRA-01 37 44 10 5 3 0 0 82 8 414
2014 SP-CRA-02 35 44 10 6 4 0 0 80 10 1086
2014 SP-CRA-03 45 41 7 5 2 0 0 86 7 2686
2014 SP-CRA-04 47 39 7 5 2 0 0 86 7 6181
2014 SP-CRA-05 42 42 7 6 3 0 0 84 9 4521
2014 SP-CRA-06 43 39 8 7 3 0 0 82 10 1251
2014 SP-CRA-07 42 39 9 7 3 0 0 81 10 1351
2014 SP-CRA-08 45 40 8 5 2 0 0 85 7 1168
2014 SP-CRA-09 59 30 2 8 1 0 0 89 9 96
2014 SP-CRA-10 49 35 4 6 4 0 2 86 10 51

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 50 33 10 3 2 3 0 85 5 18886
2014 SP-CRA-01 50 32 10 3 0 4 0 87 3 414
2014 SP-CRA-02 46 34 12 3 2 3 1 82 5 1087
2014 SP-CRA-03 52 32 9 2 1 3 0 87 4 2686
2014 SP-CRA-04 52 32 9 2 2 2 0 86 4 6179
2014 SP-CRA-05 47 34 11 3 2 3 0 83 6 4524
2014 SP-CRA-06 45 34 12 3 2 3 0 83 5 1252
2014 SP-CRA-07 51 32 10 3 1 3 0 85 4 1353
2014 SP-CRA-08 52 30 11 2 1 3 0 85 4 1171
2014 SP-CRA-09 57 26 14 2 0 1 0 84 2 96
2014 SP-CRA-10 65 23 8 2 2 0 0 88 4 51

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 46 35 10 4 2 2 0 83 7 18889
2014 SP-CRA-01 51 33 9 3 1 2 0 87 4 414
2014 SP-CRA-02 46 35 11 3 2 1 0 83 6 1088
2014 SP-CRA-03 50 34 10 3 2 2 0 85 5 2689
2014 SP-CRA-04 49 34 9 4 2 2 0 85 6 6179
2014 SP-CRA-05 42 38 11 5 3 2 0 81 8 4523
2014 SP-CRA-06 39 38 12 6 3 2 0 79 9 1253
2014 SP-CRA-07 47 36 10 4 2 1 0 83 6 1352
2014 SP-CRA-08 49 34 10 4 1 2 0 84 5 1171
2014 SP-CRA-09 54 28 12 3 1 1 0 83 4 96
2014 SP-CRA-10 55 33 6 2 4 0 0 88 6 51

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 48 35 9 5 3 0 0 84 7 18885
2014 SP-CRA-01 51 35 8 4 2 0 0 87 6 414
2014 SP-CRA-02 45 38 8 5 3 0 0 84 8 1089
2014 SP-CRA-03 52 34 8 4 2 0 0 87 6 2685
2014 SP-CRA-04 51 33 8 4 3 0 0 85 7 6182
2014 SP-CRA-05 44 37 9 5 4 0 0 82 9 4520
2014 SP-CRA-06 42 37 10 8 4 0 0 79 11 1251
2014 SP-CRA-07 49 37 8 4 2 0 0 86 6 1353
2014 SP-CRA-08 51 35 8 3 2 0 0 86 5 1172
2014 SP-CRA-09 65 22 9 3 1 0 0 87 4 96
2014 SP-CRA-10 55 35 4 4 2 0 0 90 6 51

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 32 32 15 8 5 4 3 69 15 18890
2014 SP-CRA-01 34 38 15 6 3 2 2 75 9 414
2014 SP-CRA-02 26 37 17 10 6 2 2 66 16 1088
2014 SP-CRA-03 35 33 14 7 4 4 3 73 11 2686
2014 SP-CRA-04 34 31 15 8 4 5 3 71 13 6184
2014 SP-CRA-05 31 32 16 9 6 4 2 67 16 4524
2014 SP-CRA-06 30 32 16 9 7 4 3 66 17 1252
2014 SP-CRA-07 30 31 15 10 7 4 3 65 19 1352
2014 SP-CRA-08 33 32 15 9 5 3 2 69 15 1172
2014 SP-CRA-09 36 31 11 8 4 3 6 74 14 96
2014 SP-CRA-10 41 25 18 12 2 0 2 68 14 51

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 39 41 10 4 1 3 1 84 5 18883
2014 SP-CRA-01 34 41 14 2 1 6 1 81 4 412
2014 SP-CRA-02 38 39 10 5 1 4 2 82 7 1088
2014 SP-CRA-03 40 41 10 3 1 4 1 85 5 2689
2014 SP-CRA-04 42 41 9 4 1 3 0 85 5 6180
2014 SP-CRA-05 38 43 11 4 1 3 0 83 6 4520
2014 SP-CRA-06 37 42 11 5 1 3 0 82 7 1251
2014 SP-CRA-07 39 41 11 4 2 3 1 83 6 1352
2014 SP-CRA-08 41 40 11 4 1 3 1 83 6 1172
2014 SP-CRA-09 41 44 9 3 1 0 2 86 4 96
2014 SP-CRA-10 51 29 12 2 2 4 0 84 4 51

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 43 37 9 5 2 2 1 83 8 18890
2014 SP-CRA-01 43 35 10 5 1 3 2 83 6 414
2014 SP-CRA-02 40 39 10 5 3 2 1 81 8 1088
2014 SP-CRA-03 44 38 9 4 2 2 1 85 6 2687
2014 SP-CRA-04 46 36 9 5 2 2 1 84 7 6184
2014 SP-CRA-05 41 38 10 6 3 2 1 82 9 4520
2014 SP-CRA-06 40 40 8 7 3 2 0 82 10 1252
2014 SP-CRA-07 43 34 10 6 4 2 1 80 10 1353
2014 SP-CRA-08 42 37 10 5 2 2 2 82 7 1172
2014 SP-CRA-09 61 27 2 4 4 2 0 89 9 96
2014 SP-CRA-10 55 29 4 0 4 6 2 91 4 51

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 32 36 18 7 3 4 1 71 11 18888
2014 SP-CRA-01 29 34 20 6 2 6 3 69 9 414
2014 SP-CRA-02 25 34 21 7 4 6 2 65 12 1088
2014 SP-CRA-03 32 35 18 6 3 5 2 72 9 2688
2014 SP-CRA-04 35 35 17 5 3 3 1 74 9 6182
2014 SP-CRA-05 31 37 17 7 4 3 1 71 11 4520
2014 SP-CRA-06 30 38 16 10 3 3 1 70 13 1253
2014 SP-CRA-07 26 33 21 9 5 4 1 63 15 1353
2014 SP-CRA-08 31 35 18 9 4 2 1 68 13 1171
2014 SP-CRA-09 41 36 11 4 7 0 1 78 12 95
2014 SP-CRA-10 49 29 6 8 4 2 2 82 12 51

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 20 27 18 15 12 8 1 51 30 18887
2014 SP-CRA-01 24 30 17 13 8 7 1 59 23 414
2014 SP-CRA-02 20 32 17 12 11 7 1 56 26 1088
2014 SP-CRA-03 23 27 18 13 9 8 1 56 25 2686
2014 SP-CRA-04 21 28 17 14 11 7 1 54 28 6186
2014 SP-CRA-05 18 26 17 16 15 7 1 47 34 4518
2014 SP-CRA-06 15 26 17 19 14 8 1 45 36 1252
2014 SP-CRA-07 16 24 21 15 13 9 1 45 31 1353
2014 SP-CRA-08 16 27 18 17 13 8 1 47 33 1172
2014 SP-CRA-09 26 19 14 20 19 1 1 46 39 96
2014 SP-CRA-10 24 22 18 10 14 6 6 52 27 50

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 39 47 4 8 2 0 0 86 10 18894
2014 SP-CRA-01 47 47 2 2 1 0 0 94 4 414
2014 SP-CRA-02 46 44 4 5 1 0 0 90 6 1089
2014 SP-CRA-03 46 45 3 5 2 0 0 90 7 2688
2014 SP-CRA-04 41 47 3 7 2 0 0 88 9 6184
2014 SP-CRA-05 33 49 4 10 3 0 0 82 14 4524
2014 SP-CRA-06 30 52 4 10 3 0 0 82 14 1253
2014 SP-CRA-07 35 49 5 9 2 0 0 85 11 1351
2014 SP-CRA-08 40 45 3 9 3 0 0 85 12 1172
2014 SP-CRA-09 58 32 0 6 3 0 0 91 9 96
2014 SP-CRA-10 43 41 2 8 6 0 0 84 14 51

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 45 36 6 8 4 0 0 81 12 18889
2014 SP-CRA-01 42 40 7 7 4 0 0 82 11 414
2014 SP-CRA-02 46 36 8 7 4 0 0 82 11 1089
2014 SP-CRA-03 47 36 6 8 3 0 0 83 11 2687
2014 SP-CRA-04 46 37 6 7 3 0 0 83 11 6181
2014 SP-CRA-05 43 35 7 10 5 0 0 78 15 4524
2014 SP-CRA-06 42 35 7 11 5 0 0 78 16 1252
2014 SP-CRA-07 47 34 6 8 4 0 0 81 12 1351
2014 SP-CRA-08 47 35 6 8 3 0 0 83 11 1172
2014 SP-CRA-09 58 29 3 7 2 0 0 88 9 96
2014 SP-CRA-10 47 33 2 4 14 0 0 80 18 51

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 46 39 8 6 2 0 0 85 8 18876
2014 SP-CRA-01 45 39 8 7 0 0 0 84 8 414
2014 SP-CRA-02 46 40 8 4 1 0 0 86 6 1089
2014 SP-CRA-03 47 40 7 4 2 0 0 87 6 2686
2014 SP-CRA-04 46 38 8 6 2 0 0 85 7 6171
2014 SP-CRA-05 43 38 8 7 3 0 0 82 10 4521
2014 SP-CRA-06 41 41 7 7 3 0 0 83 10 1252
2014 SP-CRA-07 47 39 7 5 1 0 0 87 6 1353
2014 SP-CRA-08 53 35 6 4 2 0 0 88 6 1171
2014 SP-CRA-09 71 24 2 2 1 0 0 95 3 96
2014 SP-CRA-10 59 31 4 2 4 0 0 90 6 51

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 76 18 2 2 1 0 1 95 2 18897
2014 SP-CRA-01 75 21 2 0 0 0 1 97 0 414
2014 SP-CRA-02 72 21 3 2 0 0 1 95 2 1089
2014 SP-CRA-03 78 18 2 0 1 0 1 97 1 2688
2014 SP-CRA-04 78 17 2 1 1 0 1 96 2 6185
2014 SP-CRA-05 76 18 3 2 1 0 1 95 2 4525
2014 SP-CRA-06 75 17 3 2 1 0 1 94 3 1253
2014 SP-CRA-07 73 19 3 3 1 1 1 94 4 1352
2014 SP-CRA-08 72 18 3 3 1 1 1 92 4 1172
2014 SP-CRA-09 88 8 1 0 0 1 1 99 0 96
2014 SP-CRA-10 84 12 2 2 0 0 0 96 2 51

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 72 16 4 4 2 0 1 90 6 18888
2014 SP-CRA-01 75 17 3 0 0 0 4 96 1 414
2014 SP-CRA-02 72 18 4 3 1 0 2 92 4 1088
2014 SP-CRA-03 76 15 3 2 1 0 2 93 4 2689
2014 SP-CRA-04 74 15 4 4 2 0 2 90 6 6182
2014 SP-CRA-05 73 15 4 3 2 0 1 90 6 4520
2014 SP-CRA-06 72 17 4 4 2 0 1 90 6 1251
2014 SP-CRA-07 62 19 6 7 4 0 1 82 12 1353
2014 SP-CRA-08 59 20 5 9 5 0 1 81 14 1172
2014 SP-CRA-09 71 17 3 5 3 0 0 88 8 96
2014 SP-CRA-10 76 16 4 0 4 0 0 92 4 51

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 75 12 4 3 3 0 4 90 5 18897
2014 SP-CRA-01 75 13 2 2 2 0 6 93 5 414
2014 SP-CRA-02 71 13 5 3 3 1 4 88 6 1089
2014 SP-CRA-03 76 11 4 2 2 0 4 92 3 2689
2014 SP-CRA-04 76 11 4 2 3 0 4 91 5 6184
2014 SP-CRA-05 76 11 4 2 2 0 4 91 5 4525
2014 SP-CRA-06 75 12 4 2 2 0 4 91 4 1253
2014 SP-CRA-07 70 14 5 6 4 0 2 85 10 1353
2014 SP-CRA-08 67 16 5 6 4 0 2 85 10 1171
2014 SP-CRA-09 76 15 3 2 3 0 0 92 5 96
2014 SP-CRA-10 78 12 2 6 2 0 0 90 8 51

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 79 11 3 1 2 0 4 94 3 18889
2014 SP-CRA-01 75 13 3 1 3 0 5 93 4 414
2014 SP-CRA-02 75 13 4 2 2 0 4 92 4 1088
2014 SP-CRA-03 78 12 3 1 1 0 4 94 2 2687
2014 SP-CRA-04 79 10 3 1 2 0 4 94 4 6182
2014 SP-CRA-05 79 11 3 1 2 0 4 94 3 4526
2014 SP-CRA-06 78 10 4 2 2 0 4 93 4 1251
2014 SP-CRA-07 77 13 3 2 2 0 3 93 4 1352
2014 SP-CRA-08 81 11 3 2 2 0 2 93 4 1171
2014 SP-CRA-09 89 6 2 1 1 0 1 96 2 96
2014 SP-CRA-10 92 6 0 0 2 0 0 98 2 51

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 66 16 6 3 2 2 6 88 5 18892
2014 SP-CRA-01 65 16 7 1 1 2 7 90 2 414
2014 SP-CRA-02 62 19 6 2 2 1 7 88 5 1088
2014 SP-CRA-03 68 14 7 2 1 2 6 90 3 2689
2014 SP-CRA-04 68 14 5 2 2 2 6 89 5 6183
2014 SP-CRA-05 67 15 7 2 2 1 5 88 4 4524
2014 SP-CRA-06 65 17 6 3 2 2 6 88 5 1252
2014 SP-CRA-07 59 19 9 6 3 1 3 82 9 1351
2014 SP-CRA-08 57 23 8 6 3 1 2 82 9 1171
2014 SP-CRA-09 68 20 6 5 1 0 0 88 6 96
2014 SP-CRA-10 76 16 4 2 2 0 0 92 4 51

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 69 16 5 2 2 2 3 90 5 18887
2014 SP-CRA-01 71 16 6 1 1 3 3 92 2 414
2014 SP-CRA-02 66 19 5 2 2 2 4 91 4 1088
2014 SP-CRA-03 70 15 5 2 1 3 3 91 3 2689
2014 SP-CRA-04 71 13 4 3 3 2 4 90 6 6178
2014 SP-CRA-05 69 15 5 2 2 3 4 90 5 4522
2014 SP-CRA-06 67 18 6 2 1 2 3 90 4 1252
2014 SP-CRA-07 68 19 6 3 1 1 2 90 4 1353
2014 SP-CRA-08 66 21 5 3 1 2 2 90 5 1171
2014 SP-CRA-09 80 15 3 1 0 0 1 96 1 96
2014 SP-CRA-10 73 16 4 2 2 0 4 92 4 51

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SP-CRA 16 84 18878
2014 SP-CRA-01 15 85 413
2014 SP-CRA-02 17 83 1086
2014 SP-CRA-03 13 87 2688
2014 SP-CRA-04 15 85 6173
2014 SP-CRA-05 18 82 4521
2014 SP-CRA-06 18 82 1253
2014 SP-CRA-07 17 83 1352
2014 SP-CRA-08 16 84 1172
2014 SP-CRA-09 22 78 96
2014 SP-CRA-10 23 77 51

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 53 3030
2014 SP-CRA-01 68 63
2014 SP-CRA-02 69 185
2014 SP-CRA-03 55 358
2014 SP-CRA-04 53 926
2014 SP-CRA-05 50 816
2014 SP-CRA-06 45 220
2014 SP-CRA-07 58 226
2014 SP-CRA-08 53 184
2014 SP-CRA-09 47 21

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 60 3030
2014 SP-CRA-01 44 63
2014 SP-CRA-02 44 185
2014 SP-CRA-03 57 358
2014 SP-CRA-04 60 926
2014 SP-CRA-05 66 816
2014 SP-CRA-06 72 220
2014 SP-CRA-07 58 226
2014 SP-CRA-08 54 184
2014 SP-CRA-09 62 21
2014 SP-CRA-10 83 12

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 2 3030
2014 SP-CRA-01 0 63
2014 SP-CRA-02 5 185
2014 SP-CRA-03 2 358
2014 SP-CRA-04 1 926
2014 SP-CRA-05 1 816
2014 SP-CRA-07 0 226
2014 SP-CRA-08 6 184

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA-02 0 185
2014 SP-CRA-04 0 926
2014 SP-CRA-05 0 816
2014 SP-CRA-06 0 220
2014 SP-CRA-07 0 226
2014 SP-CRA-08 0 184
2014 SP-CRA-09 0 21
2014 SP-CRA-10 0 12

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 3 3030
2014 SP-CRA-02 4 185
2014 SP-CRA-03 4 358
2014 SP-CRA-04 3 926
2014 SP-CRA-05 3 816
2014 SP-CRA-06 4 220
2014 SP-CRA-08 4 184
2014 SP-CRA-09 0 21

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 12 3030
2014 SP-CRA-02 4 185
2014 SP-CRA-03 8 358
2014 SP-CRA-04 16 926
2014 SP-CRA-05 15 816
2014 SP-CRA-06 10 220
2014 SP-CRA-07 7 226
2014 SP-CRA-10 0 12

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 3 3030
2014 SP-CRA-02 4 185
2014 SP-CRA-03 4 358
2014 SP-CRA-04 3 926
2014 SP-CRA-05 3 816
2014 SP-CRA-07 3 226
2014 SP-CRA-08 4 184
2014 SP-CRA-10 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 35 3035
2014 SP-CRA-01 32 63
2014 SP-CRA-02 35 185
2014 SP-CRA-03 27 358
2014 SP-CRA-04 35 927
2014 SP-CRA-05 36 819
2014 SP-CRA-06 41 221
2014 SP-CRA-07 34 226
2014 SP-CRA-08 34 184
2014 SP-CRA-09 43 21
2014 SP-CRA-10 59 12

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 37 3035
2014 SP-CRA-01 30 63
2014 SP-CRA-02 35 185
2014 SP-CRA-03 32 358
2014 SP-CRA-04 35 927
2014 SP-CRA-05 42 819
2014 SP-CRA-06 39 221
2014 SP-CRA-07 37 226
2014 SP-CRA-08 36 184
2014 SP-CRA-09 43 21

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 35 3035
2014 SP-CRA-01 25 63
2014 SP-CRA-02 36 185
2014 SP-CRA-03 34 358
2014 SP-CRA-04 33 927
2014 SP-CRA-05 35 819
2014 SP-CRA-06 36 221
2014 SP-CRA-07 39 226
2014 SP-CRA-08 34 184
2014 SP-CRA-09 38 21

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 41 3035
2014 SP-CRA-01 41 63
2014 SP-CRA-02 37 185
2014 SP-CRA-03 42 358
2014 SP-CRA-04 42 927
2014 SP-CRA-05 42 819
2014 SP-CRA-06 45 221
2014 SP-CRA-07 41 226
2014 SP-CRA-08 36 184
2014 SP-CRA-09 38 21

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 22 3035
2014 SP-CRA-01 21 63
2014 SP-CRA-02 19 185
2014 SP-CRA-03 20 358
2014 SP-CRA-04 20 927
2014 SP-CRA-05 25 819
2014 SP-CRA-06 28 221
2014 SP-CRA-07 24 226
2014 SP-CRA-08 24 184
2014 SP-CRA-09 33 21

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 56 3035
2014 SP-CRA-01 48 63
2014 SP-CRA-02 52 185
2014 SP-CRA-03 54 358
2014 SP-CRA-04 58 927
2014 SP-CRA-05 57 819
2014 SP-CRA-06 58 221
2014 SP-CRA-07 50 226
2014 SP-CRA-08 60 184
2014 SP-CRA-09 53 21
2014 SP-CRA-10 67 12

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 33 3035
2014 SP-CRA-01 21 63
2014 SP-CRA-02 32 185
2014 SP-CRA-03 31 358
2014 SP-CRA-04 32 927
2014 SP-CRA-05 33 819
2014 SP-CRA-06 39 221
2014 SP-CRA-07 30 226
2014 SP-CRA-08 34 184
2014 SP-CRA-09 43 21

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 1 3035
2014 SP-CRA-01 0 63
2014 SP-CRA-05 1 819
2014 SP-CRA-06 2 221
2014 SP-CRA-08 0 184
2014 SP-CRA-09 0 21
2014 SP-CRA-10 0 12

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 3035
2014 SP-CRA-02 8 185
2014 SP-CRA-03 8 358
2014 SP-CRA-04 10 927
2014 SP-CRA-05 9 819
2014 SP-CRA-06 9 221
2014 SP-CRA-07 6 226
2014 SP-CRA-08 8 184
2014 SP-CRA-10 0 12

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 3035
2014 SP-CRA-02 8 185
2014 SP-CRA-03 7 358
2014 SP-CRA-04 10 927
2014 SP-CRA-05 12 819
2014 SP-CRA-06 12 221
2014 SP-CRA-07 8 226
2014 SP-CRA-08 8 184

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 45 3035
2014 SP-CRA-01 35 63
2014 SP-CRA-02 44 185
2014 SP-CRA-03 46 358
2014 SP-CRA-04 45 927
2014 SP-CRA-05 47 819
2014 SP-CRA-06 52 221
2014 SP-CRA-07 38 226
2014 SP-CRA-08 36 184
2014 SP-CRA-09 38 21
2014 SP-CRA-10 66 12

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 25 3035
2014 SP-CRA-01 25 63
2014 SP-CRA-02 28 185
2014 SP-CRA-03 22 358
2014 SP-CRA-04 26 927
2014 SP-CRA-05 24 819
2014 SP-CRA-06 27 221
2014 SP-CRA-07 23 226
2014 SP-CRA-08 24 184
2014 SP-CRA-09 29 21

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 14 3035
2014 SP-CRA-01 11 63
2014 SP-CRA-02 18 185
2014 SP-CRA-03 15 358
2014 SP-CRA-04 13 927
2014 SP-CRA-05 13 819
2014 SP-CRA-06 15 221
2014 SP-CRA-07 12 226
2014 SP-CRA-08 11 184
2014 SP-CRA-09 0 21

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 48 3032
2014 SP-CRA-01 52 63
2014 SP-CRA-02 50 185
2014 SP-CRA-03 42 357
2014 SP-CRA-04 45 925
2014 SP-CRA-05 51 819
2014 SP-CRA-06 50 221
2014 SP-CRA-07 50 226
2014 SP-CRA-08 55 184
2014 SP-CRA-09 43 21
2014 SP-CRA-10 66 12

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 29 3032
2014 SP-CRA-01 27 63
2014 SP-CRA-02 29 185
2014 SP-CRA-03 24 357
2014 SP-CRA-04 27 925
2014 SP-CRA-05 30 819
2014 SP-CRA-06 29 221
2014 SP-CRA-07 32 226
2014 SP-CRA-08 33 184
2014 SP-CRA-09 24 21

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 4 3032
2014 SP-CRA-02 3 185
2014 SP-CRA-03 3 357
2014 SP-CRA-04 4 925
2014 SP-CRA-05 5 819
2014 SP-CRA-06 6 221
2014 SP-CRA-07 4 226
2014 SP-CRA-08 4 184

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 25 3032
2014 SP-CRA-01 13 63
2014 SP-CRA-02 24 185
2014 SP-CRA-03 22 357
2014 SP-CRA-04 25 925
2014 SP-CRA-05 30 819
2014 SP-CRA-06 30 221
2014 SP-CRA-07 17 226
2014 SP-CRA-08 18 184

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 11 3032
2014 SP-CRA-01 8 63
2014 SP-CRA-02 13 185
2014 SP-CRA-03 9 357
2014 SP-CRA-04 11 925
2014 SP-CRA-05 12 819
2014 SP-CRA-06 14 221
2014 SP-CRA-07 11 226
2014 SP-CRA-08 11 184
2014 SP-CRA-10 0 12

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 6 3032
2014 SP-CRA-02 8 185
2014 SP-CRA-03 10 357
2014 SP-CRA-04 6 925
2014 SP-CRA-05 6 819
2014 SP-CRA-06 4 221
2014 SP-CRA-07 6 226
2014 SP-CRA-08 3 184
2014 SP-CRA-10 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 15 3032
2014 SP-CRA-01 16 63
2014 SP-CRA-02 17 185
2014 SP-CRA-03 14 357
2014 SP-CRA-04 14 925
2014 SP-CRA-05 14 819
2014 SP-CRA-06 17 221
2014 SP-CRA-07 17 226
2014 SP-CRA-08 13 184

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 3032
2014 SP-CRA-01 8 63
2014 SP-CRA-02 8 185
2014 SP-CRA-03 10 357
2014 SP-CRA-04 8 925
2014 SP-CRA-05 8 819
2014 SP-CRA-06 9 221
2014 SP-CRA-07 10 226
2014 SP-CRA-08 10 184
2014 SP-CRA-10 0 12

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 27 3032
2014 SP-CRA-01 29 63
2014 SP-CRA-02 23 185
2014 SP-CRA-03 30 357
2014 SP-CRA-04 29 925
2014 SP-CRA-05 25 819
2014 SP-CRA-06 27 221
2014 SP-CRA-07 25 226
2014 SP-CRA-08 26 184
2014 SP-CRA-09 24 21

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 15 2839
2014 SP-CRA-01 16 62
2014 SP-CRA-02 18 170
2014 SP-CRA-03 17 321
2014 SP-CRA-04 15 866
2014 SP-CRA-05 14 768
2014 SP-CRA-06 15 213
2014 SP-CRA-07 13 211
2014 SP-CRA-08 12 178

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 18 2839
2014 SP-CRA-01 16 62
2014 SP-CRA-02 14 170
2014 SP-CRA-03 21 321
2014 SP-CRA-04 19 866
2014 SP-CRA-05 17 768
2014 SP-CRA-06 15 213
2014 SP-CRA-07 21 211
2014 SP-CRA-08 16 178

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 11 2839
2014 SP-CRA-01 8 62
2014 SP-CRA-02 12 170
2014 SP-CRA-03 11 321
2014 SP-CRA-04 12 866
2014 SP-CRA-05 12 768
2014 SP-CRA-06 9 213
2014 SP-CRA-07 12 211
2014 SP-CRA-08 12 178
2014 SP-CRA-10 0 12

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 2839
2014 SP-CRA-01 13 62
2014 SP-CRA-02 11 170
2014 SP-CRA-03 7 321
2014 SP-CRA-04 9 866
2014 SP-CRA-05 10 768
2014 SP-CRA-06 7 213
2014 SP-CRA-07 10 211
2014 SP-CRA-08 8 178
2014 SP-CRA-10 0 12

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 2839
2014 SP-CRA-01 16 62
2014 SP-CRA-02 12 170
2014 SP-CRA-03 8 321
2014 SP-CRA-04 9 866
2014 SP-CRA-05 11 768
2014 SP-CRA-06 10 213
2014 SP-CRA-07 6 211
2014 SP-CRA-08 10 178

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 11 2839
2014 SP-CRA-01 18 62
2014 SP-CRA-02 12 170
2014 SP-CRA-03 11 321
2014 SP-CRA-04 10 866
2014 SP-CRA-05 14 768
2014 SP-CRA-06 11 213
2014 SP-CRA-07 9 211
2014 SP-CRA-08 11 178
2014 SP-CRA-10 0 12

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 12 2839
2014 SP-CRA-02 7 170
2014 SP-CRA-03 9 321
2014 SP-CRA-04 9 866
2014 SP-CRA-05 14 768
2014 SP-CRA-06 17 213
2014 SP-CRA-07 16 211
2014 SP-CRA-08 16 178
2014 SP-CRA-09 30 20

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 8 2839
2014 SP-CRA-01 8 62
2014 SP-CRA-02 8 170
2014 SP-CRA-03 7 321
2014 SP-CRA-04 8 866
2014 SP-CRA-05 10 768
2014 SP-CRA-06 8 213
2014 SP-CRA-07 8 211
2014 SP-CRA-08 5 178
2014 SP-CRA-10 0 12

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 12 2839
2014 SP-CRA-01 15 62
2014 SP-CRA-02 11 170
2014 SP-CRA-03 13 321
2014 SP-CRA-04 13 866
2014 SP-CRA-05 13 768
2014 SP-CRA-06 9 213
2014 SP-CRA-07 9 211
2014 SP-CRA-08 7 178

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 19 2839
2014 SP-CRA-01 8 62
2014 SP-CRA-02 13 170
2014 SP-CRA-03 16 321
2014 SP-CRA-04 18 866
2014 SP-CRA-05 20 768
2014 SP-CRA-06 24 213
2014 SP-CRA-07 20 211
2014 SP-CRA-08 19 178
2014 SP-CRA-09 30 20

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 7 2839
2014 SP-CRA-02 6 170
2014 SP-CRA-03 5 321
2014 SP-CRA-04 8 866
2014 SP-CRA-05 8 768
2014 SP-CRA-06 9 213
2014 SP-CRA-07 9 211
2014 SP-CRA-08 7 178
2014 SP-CRA-09 0 20
2014 SP-CRA-10 0 12

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 42 2839
2014 SP-CRA-01 34 62
2014 SP-CRA-02 38 170
2014 SP-CRA-03 40 321
2014 SP-CRA-04 42 866
2014 SP-CRA-05 44 768
2014 SP-CRA-06 46 213
2014 SP-CRA-07 44 211
2014 SP-CRA-08 40 178
2014 SP-CRA-09 60 20

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 1 2839
2014 SP-CRA-01 0 62
2014 SP-CRA-04 1 866
2014 SP-CRA-05 1 768
2014 SP-CRA-09 0 20
2014 SP-CRA-10 0 12

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 50 2839
2014 SP-CRA-01 45 62
2014 SP-CRA-02 52 170
2014 SP-CRA-03 50 321
2014 SP-CRA-04 48 866
2014 SP-CRA-05 51 768
2014 SP-CRA-06 55 213
2014 SP-CRA-07 46 211
2014 SP-CRA-08 49 178
2014 SP-CRA-09 55 20
2014 SP-CRA-10 42 12

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 12 2839
2014 SP-CRA-01 11 62
2014 SP-CRA-02 9 170
2014 SP-CRA-03 14 321
2014 SP-CRA-04 11 866
2014 SP-CRA-05 12 768
2014 SP-CRA-06 18 213
2014 SP-CRA-07 11 211
2014 SP-CRA-08 9 178

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 21 21 19 6 6 22 6 57 16 18889
2014 SP-CRA-01 27 25 19 5 3 15 7 66 10 413
2014 SP-CRA-02 23 28 21 5 6 11 6 62 13 1087
2014 SP-CRA-03 26 23 16 5 4 19 7 66 12 2688
2014 SP-CRA-04 22 20 18 5 5 23 6 60 14 6185
2014 SP-CRA-05 18 20 20 7 7 23 5 53 20 4523
2014 SP-CRA-06 14 20 21 6 8 26 5 49 20 1251
2014 SP-CRA-07 16 17 24 7 6 26 5 47 19 1352
2014 SP-CRA-08 16 18 20 7 5 27 6 52 18 1171
2014 SP-CRA-09 25 19 15 10 4 24 3 60 20 96
2014 SP-CRA-10 16 14 34 2 6 20 8 42 11 50

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 36 33 15 5 4 7 1 74 10 18866
2014 SP-CRA-01 40 35 12 4 2 6 1 80 7 411
2014 SP-CRA-02 36 36 14 5 3 5 1 76 9 1085
2014 SP-CRA-03 42 33 12 4 3 6 1 80 7 2685
2014 SP-CRA-04 39 32 14 4 3 7 1 77 8 6175
2014 SP-CRA-05 32 33 16 6 4 7 1 71 12 4515
2014 SP-CRA-06 28 34 16 7 7 8 0 68 14 1253
2014 SP-CRA-07 31 31 20 6 4 8 1 68 11 1352
2014 SP-CRA-08 30 35 18 5 3 8 1 72 8 1170
2014 SP-CRA-09 42 30 16 6 2 4 0 75 9 96
2014 SP-CRA-10 43 23 23 0 2 8 0 72 2 51

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SP-CRA 7 93 18866
2014 SP-CRA-01 6 94 414
2014 SP-CRA-02 8 92 1089
2014 SP-CRA-03 7 93 2683
2014 SP-CRA-04 7 93 6174
2014 SP-CRA-05 8 92 4519
2014 SP-CRA-06 8 92 1250
2014 SP-CRA-07 5 95 1349
2014 SP-CRA-08 6 94 1169
2014 SP-CRA-09 5 95 95
2014 SP-CRA-10 10 90 51

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 32 1357
2014 SP-CRA-01 38 24
2014 SP-CRA-02 39 87
2014 SP-CRA-03 34 179
2014 SP-CRA-04 31 441
2014 SP-CRA-05 32 367
2014 SP-CRA-06 26 96
2014 SP-CRA-07 25 73
2014 SP-CRA-08 36 70

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 78 1357
2014 SP-CRA-01 71 24
2014 SP-CRA-02 69 87
2014 SP-CRA-03 72 179
2014 SP-CRA-04 79 441
2014 SP-CRA-05 79 367
2014 SP-CRA-06 76 96
2014 SP-CRA-07 90 73
2014 SP-CRA-08 77 70

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 2 1357
2014 SP-CRA-03 3 179
2014 SP-CRA-04 2 441
2014 SP-CRA-07 0 73

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA-01 0 24
2014 SP-CRA-02 0 87
2014 SP-CRA-03 0 179
2014 SP-CRA-05 0 367
2014 SP-CRA-06 0 96
2014 SP-CRA-07 0 73
2014 SP-CRA-08 0 70

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 5 1357
2014 SP-CRA-01 0 24
2014 SP-CRA-03 6 179
2014 SP-CRA-04 5 441
2014 SP-CRA-05 5 367
2014 SP-CRA-08 9 70

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 1357
2014 SP-CRA-01 0 24
2014 SP-CRA-02 6 87
2014 SP-CRA-03 7 179
2014 SP-CRA-04 15 441
2014 SP-CRA-05 10 367
2014 SP-CRA-06 5 96

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 1357
2014 SP-CRA-02 9 87
2014 SP-CRA-03 15 179
2014 SP-CRA-04 10 441
2014 SP-CRA-05 8 367
2014 SP-CRA-06 19 96
2014 SP-CRA-07 8 73
2014 SP-CRA-08 9 70

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 22 1354
2014 SP-CRA-02 16 87
2014 SP-CRA-03 22 178
2014 SP-CRA-04 25 439
2014 SP-CRA-05 19 367
2014 SP-CRA-06 30 96
2014 SP-CRA-07 19 73
2014 SP-CRA-08 14 70

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 18 1354
2014 SP-CRA-02 15 87
2014 SP-CRA-03 19 178
2014 SP-CRA-04 21 439
2014 SP-CRA-05 16 367
2014 SP-CRA-06 17 96
2014 SP-CRA-07 10 73
2014 SP-CRA-08 21 70

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 14 1354
2014 SP-CRA-02 9 87
2014 SP-CRA-03 13 178
2014 SP-CRA-04 16 439
2014 SP-CRA-05 14 367
2014 SP-CRA-06 18 96
2014 SP-CRA-07 16 73

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 6 1354
2014 SP-CRA-02 6 87
2014 SP-CRA-03 3 178
2014 SP-CRA-04 8 439
2014 SP-CRA-05 6 367
2014 SP-CRA-06 6 96
2014 SP-CRA-07 0 73

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 23 1354
2014 SP-CRA-01 25 24
2014 SP-CRA-02 28 87
2014 SP-CRA-03 22 178
2014 SP-CRA-04 24 439
2014 SP-CRA-05 22 367
2014 SP-CRA-06 25 96
2014 SP-CRA-07 18 73
2014 SP-CRA-08 26 70

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 21 1354
2014 SP-CRA-02 15 87
2014 SP-CRA-03 12 178
2014 SP-CRA-04 19 439
2014 SP-CRA-05 23 367
2014 SP-CRA-06 30 96
2014 SP-CRA-07 25 73
2014 SP-CRA-08 24 70

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 2 1354
2014 SP-CRA-01 0 24
2014 SP-CRA-04 3 439
2014 SP-CRA-05 2 367
2014 SP-CRA-07 0 73

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 7 1354
2014 SP-CRA-02 7 87
2014 SP-CRA-03 6 178
2014 SP-CRA-04 6 439
2014 SP-CRA-05 8 367
2014 SP-CRA-06 8 96

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 13 1354
2014 SP-CRA-01 0 24
2014 SP-CRA-02 10 87
2014 SP-CRA-03 10 178
2014 SP-CRA-04 15 439
2014 SP-CRA-05 14 367
2014 SP-CRA-06 9 96
2014 SP-CRA-07 16 73
2014 SP-CRA-08 20 70

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 19 1354
2014 SP-CRA-01 21 24
2014 SP-CRA-02 28 87
2014 SP-CRA-03 24 178
2014 SP-CRA-04 16 439
2014 SP-CRA-05 22 367
2014 SP-CRA-06 10 96
2014 SP-CRA-07 26 73
2014 SP-CRA-08 13 70

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 1 1354
2014 SP-CRA-02 0 87
2014 SP-CRA-03 0 178
2014 SP-CRA-06 0 96
2014 SP-CRA-07 0 73

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 29 1354
2014 SP-CRA-01 50 24
2014 SP-CRA-02 31 87
2014 SP-CRA-03 36 178
2014 SP-CRA-04 26 439
2014 SP-CRA-05 26 367
2014 SP-CRA-06 31 96
2014 SP-CRA-07 33 73
2014 SP-CRA-08 24 70

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 28 1358
2014 SP-CRA-01 46 24
2014 SP-CRA-02 31 87
2014 SP-CRA-03 26 179
2014 SP-CRA-04 25 440
2014 SP-CRA-05 28 369
2014 SP-CRA-06 28 96
2014 SP-CRA-07 36 73
2014 SP-CRA-08 27 70

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 14 1358
2014 SP-CRA-02 23 87
2014 SP-CRA-03 13 179
2014 SP-CRA-04 12 440
2014 SP-CRA-05 16 369
2014 SP-CRA-06 6 96
2014 SP-CRA-07 18 73
2014 SP-CRA-08 21 70

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 3 1358
2014 SP-CRA-04 2 440
2014 SP-CRA-05 3 369

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 22 1358
2014 SP-CRA-01 21 24
2014 SP-CRA-02 25 87
2014 SP-CRA-03 22 179
2014 SP-CRA-04 20 440
2014 SP-CRA-05 26 369
2014 SP-CRA-06 26 96
2014 SP-CRA-07 12 73
2014 SP-CRA-08 11 70

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 6 1358
2014 SP-CRA-02 7 87
2014 SP-CRA-03 7 179
2014 SP-CRA-04 3 440
2014 SP-CRA-05 8 369
2014 SP-CRA-08 7 70

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 5 1358
2014 SP-CRA-02 7 87
2014 SP-CRA-03 7 179
2014 SP-CRA-04 5 440
2014 SP-CRA-05 6 369

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 1358
2014 SP-CRA-03 11 179
2014 SP-CRA-04 11 440
2014 SP-CRA-05 10 369
2014 SP-CRA-06 9 96
2014 SP-CRA-07 10 73
2014 SP-CRA-08 9 70

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 1358
2014 SP-CRA-02 15 87
2014 SP-CRA-03 10 179
2014 SP-CRA-04 7 440
2014 SP-CRA-05 8 369
2014 SP-CRA-06 16 96
2014 SP-CRA-07 8 73

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 47 1358
2014 SP-CRA-01 33 24
2014 SP-CRA-02 40 87
2014 SP-CRA-03 46 179
2014 SP-CRA-04 52 440
2014 SP-CRA-05 43 369
2014 SP-CRA-06 47 96
2014 SP-CRA-07 48 73
2014 SP-CRA-08 50 70

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 8 1281
2014 SP-CRA-02 15 81
2014 SP-CRA-03 7 166
2014 SP-CRA-04 7 416
2014 SP-CRA-05 8 347
2014 SP-CRA-07 15 69
2014 SP-CRA-08 7 68

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 11 1281
2014 SP-CRA-02 9 81
2014 SP-CRA-03 12 166
2014 SP-CRA-04 13 416
2014 SP-CRA-05 11 347
2014 SP-CRA-06 8 92
2014 SP-CRA-07 10 69
2014 SP-CRA-08 15 68

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 5 1281
2014 SP-CRA-02 11 81
2014 SP-CRA-03 6 166
2014 SP-CRA-04 4 416
2014 SP-CRA-05 5 347

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 3 1281
2014 SP-CRA-04 4 416
2014 SP-CRA-05 3 347

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 4 1281
2014 SP-CRA-01 0 23
2014 SP-CRA-02 9 81
2014 SP-CRA-04 3 416
2014 SP-CRA-05 5 347
2014 SP-CRA-06 5 92

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 5 1281
2014 SP-CRA-02 9 81
2014 SP-CRA-03 4 166
2014 SP-CRA-04 5 416
2014 SP-CRA-05 5 347
2014 SP-CRA-06 5 92
2014 SP-CRA-08 9 68

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 1281
2014 SP-CRA-02 12 81
2014 SP-CRA-03 12 166
2014 SP-CRA-04 7 416
2014 SP-CRA-05 10 347
2014 SP-CRA-06 13 92
2014 SP-CRA-07 15 69
2014 SP-CRA-08 10 68

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 9 1281
2014 SP-CRA-02 9 81
2014 SP-CRA-03 11 166
2014 SP-CRA-04 7 416
2014 SP-CRA-05 9 347
2014 SP-CRA-06 10 92
2014 SP-CRA-08 9 68

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 10 1281
2014 SP-CRA-01 22 23
2014 SP-CRA-02 9 81
2014 SP-CRA-03 8 166
2014 SP-CRA-04 11 416
2014 SP-CRA-05 10 347
2014 SP-CRA-06 8 92
2014 SP-CRA-07 12 69
2014 SP-CRA-08 9 68

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 17 1281
2014 SP-CRA-02 15 81
2014 SP-CRA-03 14 166
2014 SP-CRA-04 13 416
2014 SP-CRA-05 23 347
2014 SP-CRA-06 18 92
2014 SP-CRA-07 19 69
2014 SP-CRA-08 19 68

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 7 1281
2014 SP-CRA-01 0 23
2014 SP-CRA-02 9 81
2014 SP-CRA-03 10 166
2014 SP-CRA-04 6 416
2014 SP-CRA-05 8 347
2014 SP-CRA-06 7 92
2014 SP-CRA-07 12 69

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 40 1281
2014 SP-CRA-01 30 23
2014 SP-CRA-02 36 81
2014 SP-CRA-03 41 166
2014 SP-CRA-04 39 416
2014 SP-CRA-05 41 347
2014 SP-CRA-06 42 92
2014 SP-CRA-07 38 69
2014 SP-CRA-08 46 68

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 1 1281
2014 SP-CRA-01 0 23
2014 SP-CRA-04 1 416
2014 SP-CRA-08 0 68

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 61 1281
2014 SP-CRA-01 65 23
2014 SP-CRA-02 49 81
2014 SP-CRA-03 59 166
2014 SP-CRA-04 63 416
2014 SP-CRA-05 62 347
2014 SP-CRA-06 65 92
2014 SP-CRA-07 62 69
2014 SP-CRA-08 59 68

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SP-CRA 12 1281
2014 SP-CRA-02 16 81
2014 SP-CRA-03 9 166
2014 SP-CRA-04 14 416
2014 SP-CRA-05 13 347
2014 SP-CRA-06 16 92
2014 SP-CRA-07 12 69

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 22 20 20 3 3 27 6 62 8 18890
2014 SP-CRA-01 29 27 18 3 1 16 7 72 5 414
2014 SP-CRA-02 26 25 20 3 3 15 7 66 8 1087
2014 SP-CRA-03 27 23 18 3 2 22 6 69 7 2688
2014 SP-CRA-04 24 19 19 3 2 27 6 64 8 6181
2014 SP-CRA-05 19 19 21 3 3 29 5 58 10 4524
2014 SP-CRA-06 16 17 24 3 4 32 4 53 10 1252
2014 SP-CRA-07 17 15 23 3 2 33 6 53 9 1353
2014 SP-CRA-08 18 15 23 2 1 35 6 56 5 1171
2014 SP-CRA-09 22 17 25 2 1 31 2 58 5 96
2014 SP-CRA-10 18 10 28 2 4 27 12 45 10 51

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 38 32 15 3 2 9 1 77 6 18882
2014 SP-CRA-01 42 32 15 1 1 7 1 81 2 413
2014 SP-CRA-02 37 33 15 4 2 7 2 77 7 1086
2014 SP-CRA-03 42 32 12 2 2 8 1 82 5 2686
2014 SP-CRA-04 40 31 14 3 2 9 1 79 5 6179
2014 SP-CRA-05 34 32 17 4 2 10 1 75 7 4522
2014 SP-CRA-06 32 32 17 4 3 10 0 72 8 1253
2014 SP-CRA-07 34 31 18 3 2 10 1 74 5 1353
2014 SP-CRA-08 35 33 17 3 1 12 1 77 4 1170
2014 SP-CRA-09 41 33 14 1 1 10 0 82 2 96
2014 SP-CRA-10 41 25 22 0 4 6 2 72 4 51

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SP-CRA 17 83 18855
2014 SP-CRA-01 17 83 413
2014 SP-CRA-02 17 83 1086
2014 SP-CRA-03 16 84 2680
2014 SP-CRA-04 18 82 6172
2014 SP-CRA-05 17 83 4516
2014 SP-CRA-06 17 83 1251
2014 SP-CRA-07 16 84 1349
2014 SP-CRA-08 15 85 1169
2014 SP-CRA-09 17 83 96
2014 SP-CRA-10 10 90 51

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SP-CRA 83 17 3222
2014 SP-CRA-01 81 19 69
2014 SP-CRA-02 82 18 188
2014 SP-CRA-03 85 15 423
2014 SP-CRA-04 84 16 1113
2014 SP-CRA-05 80 20 780
2014 SP-CRA-06 86 14 216
2014 SP-CRA-07 81 19 219
2014 SP-CRA-08 86 14 174
2014 SP-CRA-09 81 19 16

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SP-CRA 52 32 5 7 4 0 0 85 10 2673
2014 SP-CRA-01 36 38 11 9 2 5 0 77 11 56
2014 SP-CRA-02 52 36 6 6 1 0 0 88 6 154
2014 SP-CRA-03 53 33 5 6 3 0 0 87 9 358
2014 SP-CRA-04 53 33 5 6 3 0 0 86 9 938
2014 SP-CRA-05 48 35 4 8 4 0 0 84 12 621
2014 SP-CRA-06 53 27 4 8 6 1 1 82 15 186
2014 SP-CRA-07 62 23 3 6 5 1 1 86 11 177
2014 SP-CRA-08 63 22 4 6 5 0 0 85 11 150
2014 SP-CRA-09 85 15 0 0 0 0 0 100