2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group SE

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 41 41 7 6 3 0 0 83 9 744
2014 SE-01 30 45 14 3 8 0 0 75 11 31
2014 SE-02 41 41 8 6 3 1 0 82 9 255
2014 SE-03 39 45 6 5 4 0 0 85 9 221
2014 SE-04 50 33 6 8 3 0 0 83 11 146
2014 SE-05 48 41 2 8 2 0 0 89 9 54
2011 SE 47 40 5 6 2 0 0 87 7 899
2011 SE-01 56 35 0 5 4 0 0 91 9 55
2011 SE-02 42 43 8 7 1 0 0 84 8 338
2011 SE-03 51 37 4 5 3 0 0 88 8 267
2011 SE-04 50 40 5 5 1 0 0 90 5 154
2011 SE-05 52 42 5 2 0 0 0 94 2 67
2008 SE 45 40 8 5 2 0 0 85 7 760
2008 SE-01 42 41 6 7 4 0 0 83 11 43
2008 SE-02 42 43 7 5 3 0 0 85 8 270
2008 SE-03 43 43 6 5 2 0 0 86 8 188
2008 SE-04 55 33 6 4 1 0 0 88 6 125
2008 SE-05 57 31 11 2 0 0 0 87 2 54

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 71 23 4 2 1 0 0 94 2 744
2014 SE-01 72 19 7 3 0 0 0 90 3 31
2014 SE-02 69 26 3 1 0 0 0 95 2 255
2014 SE-03 69 23 5 2 0 0 0 92 3 221
2014 SE-04 75 20 2 1 1 0 0 96 2 146
2014 SE-05 75 18 4 2 2 0 0 93 4 54
2011 SE 72 25 3 1 1 0 0 96 1 898
2011 SE-01 75 24 0 1 0 0 0 99 1 55
2011 SE-02 68 27 3 1 1 0 0 95 2 337
2011 SE-03 73 22 4 1 1 0 0 94 1 267
2011 SE-04 78 20 2 0 0 0 0 98 0 154
2011 SE-05 68 32 0 0 0 0 0 100 0 67

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 71 23 4 1 1 0 0 94 2 744
2014 SE-01 69 26 6 0 0 0 0 94 0 31
2014 SE-02 67 25 6 1 0 0 0 93 1 255
2014 SE-03 71 22 3 2 1 0 0 94 3 221
2014 SE-04 76 20 2 1 1 0 0 96 2 146
2014 SE-05 81 17 2 0 0 0 0 98 0 54
2011 SE 72 23 2 2 0 0 0 96 2 896
2011 SE-01 74 23 0 2 2 0 0 96 4 55
2011 SE-02 66 28 4 1 1 0 0 94 2 336
2011 SE-03 72 23 2 2 0 0 0 96 2 267
2011 SE-04 80 16 1 2 0 0 0 97 2 153
2011 SE-05 83 17 0 0 0 0 0 100 0 67

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 43 43 8 5 1 0 0 86 6 744
2014 SE-01 48 34 10 6 2 0 0 82 8 31
2014 SE-02 44 40 9 5 1 0 0 84 6 255
2014 SE-03 41 44 8 5 2 0 0 86 7 221
2014 SE-04 45 44 6 3 1 0 0 89 5 146
2014 SE-05 50 39 5 6 0 0 0 89 6 54
2011 SE 49 41 5 4 1 0 0 90 5 899
2011 SE-01 59 35 2 4 0 0 0 94 4 55
2011 SE-02 44 45 7 3 1 0 0 89 4 338
2011 SE-03 52 36 5 6 1 0 0 89 7 267
2011 SE-04 47 42 6 4 1 0 0 89 5 154
2011 SE-05 54 46 0 0 0 0 0 100 0 67
2008 SE 48 42 6 4 1 0 0 89 5 762
2008 SE-01 54 33 4 5 4 0 0 87 9 43
2008 SE-02 47 42 4 5 2 0 0 89 7 269
2008 SE-03 46 43 8 3 1 0 0 89 4 190
2008 SE-04 52 40 5 2 1 0 0 92 4 126
2008 SE-05 52 41 5 2 0 0 0 93 2 54

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 17 32 19 20 12 0 0 49 32 744
2014 SE-01 17 39 20 10 11 3 0 58 21 31
2014 SE-02 24 34 18 14 10 0 0 58 24 255
2014 SE-03 15 29 18 24 13 0 1 44 37 221
2014 SE-04 12 33 20 22 13 1 0 45 35 146
2014 SE-05 12 29 14 35 9 0 0 41 45 54
2011 SE 18 32 21 19 10 1 0 50 29 898
2011 SE-01 44 35 12 7 2 0 0 79 9 55
2011 SE-02 20 35 21 16 7 2 0 56 23 338
2011 SE-03 16 29 23 19 12 1 0 45 32 266
2011 SE-04 12 28 22 27 11 0 0 40 38 154
2011 SE-05 8 30 15 24 20 3 0 39 45 67

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 16 32 18 23 12 0 0 47 35 744
2014 SE-01 14 50 7 18 8 3 0 66 27 31
2014 SE-02 23 32 15 21 9 0 0 55 30 255
2014 SE-03 12 32 21 22 13 0 1 44 35 221
2014 SE-04 10 32 18 25 14 1 0 42 40 146
2014 SE-05 12 28 12 34 15 0 0 39 48 54
2011 SE 16 32 19 21 12 1 0 48 33 896
2011 SE-01 33 42 10 7 6 2 0 76 13 55
2011 SE-02 17 34 19 20 8 1 0 52 28 336
2011 SE-03 12 30 23 22 12 1 0 43 35 266
2011 SE-04 12 25 21 23 19 0 0 37 42 154
2011 SE-05 12 29 8 32 17 1 0 42 50 67
2008 SE 13 36 17 20 14 0 0 49 34 762
2008 SE-01 15 45 19 12 9 0 0 59 21 42
2008 SE-02 18 41 14 15 11 1 0 59 27 269
2008 SE-03 9 29 15 30 16 0 0 39 46 191
2008 SE-04 5 33 26 19 17 0 0 38 36 126
2008 SE-05 11 36 15 22 16 0 0 47 38 54

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 31 29 19 9 7 3 2 64 16 742
2014 SE-01 40 20 16 7 14 3 0 62 22 31
2014 SE-02 33 28 19 10 6 1 2 63 17 255
2014 SE-03 30 27 18 10 8 5 2 62 19 220
2014 SE-04 30 37 15 5 6 5 2 72 12 146
2014 SE-05 30 29 23 5 4 3 5 65 10 54
2011 SE 28 34 17 8 5 5 3 67 14 898
2011 SE-01 34 36 11 6 2 7 4 79 9 55
2011 SE-02 30 32 19 8 6 4 2 65 14 337
2011 SE-03 27 35 18 8 5 4 4 67 14 267
2011 SE-04 25 36 14 11 4 6 3 67 17 154
2011 SE-05 28 32 15 9 3 9 4 70 14 67
2008 SE 26 30 20 11 4 5 3 62 17 762
2008 SE-01 25 32 18 8 5 10 2 65 15 42
2008 SE-02 30 30 19 11 4 4 1 63 17 269
2008 SE-03 20 34 17 15 4 6 5 60 21 191
2008 SE-04 26 22 26 9 4 7 5 55 15 126
2008 SE-05 31 41 15 3 2 3 6 79 5 54
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 35 31 14 9 8 3 1 68 17 744
2014 SE-01 56 22 4 4 14 0 0 78 18 31
2014 SE-02 42 25 14 8 6 3 1 71 14 255
2014 SE-03 30 33 16 10 7 3 1 65 18 221
2014 SE-04 26 40 14 9 8 3 0 68 18 146
2014 SE-05 41 30 11 7 9 2 0 72 17 54
2011 SE 34 32 15 10 6 3 1 69 16 898
2011 SE-01 48 36 5 8 4 0 0 84 11 55
2011 SE-02 35 31 15 9 4 4 1 69 14 338
2011 SE-03 36 29 14 10 6 3 1 68 17 266
2011 SE-04 29 32 16 11 10 1 1 63 21 154
2011 SE-05 23 47 20 7 0 3 0 72 7 67
2008 SE 27 32 15 13 10 2 1 61 24 763
2008 SE-01 29 43 8 10 10 0 0 72 20 43
2008 SE-02 33 34 12 11 6 3 2 69 18 270
2008 SE-03 20 35 15 15 12 2 1 56 28 191
2008 SE-04 25 25 24 14 12 0 1 50 26 126
2008 SE-05 25 38 7 14 13 2 2 65 27 54

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 30 36 13 12 7 1 1 67 19 744
2014 SE-01 38 44 2 6 9 0 0 83 15 31
2014 SE-02 37 31 14 11 6 0 1 68 18 255
2014 SE-03 28 40 14 11 7 0 0 68 18 221
2014 SE-04 23 39 14 18 4 1 1 64 22 146
2014 SE-05 31 35 11 7 11 2 2 69 19 54
2011 SE 29 37 14 12 7 1 0 67 19 897
2011 SE-01 51 30 5 7 8 0 0 81 14 55
2011 SE-02 29 36 15 12 6 2 1 67 18 337
2011 SE-03 29 37 13 14 6 1 0 66 21 266
2011 SE-04 25 37 16 13 6 1 2 64 19 154
2011 SE-05 22 44 14 10 10 0 0 66 19 67
2008 SE 21 34 14 17 14 0 0 55 31 763
2008 SE-01 21 45 11 13 10 0 0 66 23 43
2008 SE-02 28 34 13 14 11 0 0 62 25 270
2008 SE-03 14 28 15 25 15 1 1 43 41 191
2008 SE-04 17 33 18 15 17 0 0 50 32 126
2008 SE-05 15 40 15 12 18 0 0 55 30 54

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 39 32 12 8 7 1 1 72 15 744
2014 SE-01 46 26 6 11 11 0 0 72 22 31
2014 SE-02 42 32 11 7 6 0 1 76 14 255
2014 SE-03 39 31 12 9 7 1 1 71 17 221
2014 SE-04 31 38 13 9 7 1 1 70 16 146
2014 SE-05 52 21 12 3 9 2 0 74 13 54

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 21 30 23 9 6 11 0 57 17 744
2014 SE-01 29 39 14 6 6 6 0 73 13 31
2014 SE-02 27 29 22 8 7 7 0 60 16 255
2014 SE-03 16 31 27 9 5 12 0 54 16 221
2014 SE-04 19 32 22 7 6 14 0 59 15 146
2014 SE-05 23 32 22 10 6 7 0 59 17 54
2011 SE 17 30 20 11 8 12 1 55 22 895
2011 SE-01 31 37 12 12 2 7 0 73 15 55
2011 SE-02 17 34 19 11 6 12 1 59 19 336
2011 SE-03 19 26 22 10 8 14 1 53 21 266
2011 SE-04 14 29 21 14 10 12 0 49 27 153
2011 SE-05 9 28 26 10 16 12 0 41 30 67

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 13 27 22 21 17 1 0 40 38 744
2014 SE-01 17 42 15 14 12 0 0 59 26 31
2014 SE-02 16 27 26 17 13 1 0 44 30 255
2014 SE-03 10 27 20 26 16 0 0 37 43 221
2014 SE-04 10 27 20 19 24 1 0 38 43 146
2014 SE-05 15 23 18 17 24 4 0 39 42 54
2011 SE 10 23 20 21 23 3 0 34 45 896
2011 SE-01 17 32 22 15 11 4 0 50 27 55
2011 SE-02 12 26 22 21 15 3 1 40 38 338
2011 SE-03 11 20 19 22 24 3 0 32 48 265
2011 SE-04 7 17 13 27 33 3 0 24 62 153
2011 SE-05 0 19 22 17 42 0 0 19 59 67
2008 SE 10 22 17 21 28 3 0 32 50 762
2008 SE-01 18 26 25 10 11 10 0 49 23 43
2008 SE-02 14 27 21 17 19 3 0 41 37 268
2008 SE-03 6 16 11 28 35 3 0 23 66 191
2008 SE-04 4 16 17 27 36 1 0 20 63 126
2008 SE-05 4 22 15 17 41 1 0 26 59 54

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 5 21 21 26 23 3 0 27 51 744
2014 SE-01 10 31 27 13 16 3 0 42 30 31
2014 SE-02 7 24 23 24 18 4 0 32 44 255
2014 SE-03 4 17 21 31 23 4 0 23 56 221
2014 SE-04 4 17 20 22 32 3 0 23 56 146
2014 SE-05 3 27 20 24 24 2 0 31 49 54
2011 SE 6 18 20 27 25 4 0 25 54 897
2011 SE-01 12 31 16 21 13 5 2 46 37 55
2011 SE-02 5 18 26 25 20 5 0 25 48 336
2011 SE-03 7 18 18 28 25 4 0 26 56 267
2011 SE-04 4 15 11 33 35 3 0 20 69 154
2011 SE-05 0 18 14 27 41 0 0 18 68 67
2008 SE 4 17 16 26 33 3 0 22 62 762
2008 SE-01 11 12 23 25 18 9 2 26 48 43
2008 SE-02 6 21 22 22 25 4 0 29 49 269
2008 SE-03 2 16 7 30 42 3 0 19 74 191
2008 SE-04 1 11 11 36 38 2 0 13 76 125
2008 SE-05 4 14 8 27 44 4 0 18 74 54

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 12 25 20 19 19 5 0 39 40 743
2014 SE-01 25 20 19 20 9 7 0 49 31 31
2014 SE-02 14 28 21 17 15 4 0 45 33 255
2014 SE-03 10 23 22 22 18 4 0 35 42 221
2014 SE-04 10 24 18 18 23 6 0 37 44 145
2014 SE-05 5 33 11 13 32 6 0 41 48 54
2011 SE 10 23 20 19 19 8 0 36 42 897
2011 SE-01 23 17 17 16 13 13 2 47 34 55
2011 SE-02 11 24 23 19 14 9 0 39 36 336
2011 SE-03 11 23 19 19 20 8 0 37 43 267
2011 SE-04 7 21 18 21 25 8 0 30 50 154
2011 SE-05 1 23 14 25 34 2 0 25 60 67
2008 SE 6 24 18 21 23 9 0 33 48 763
2008 SE-01 13 27 14 16 11 17 2 50 33 43
2008 SE-02 8 25 24 17 17 9 0 36 37 269
2008 SE-03 4 22 13 25 27 8 0 29 57 191
2008 SE-04 3 18 13 30 28 9 0 23 63 126
2008 SE-05 7 26 14 10 35 8 0 36 49 54

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 7 29 21 23 18 2 0 36 42 744
2014 SE-01 10 38 26 10 16 0 0 48 26 31
2014 SE-02 9 28 18 27 16 2 0 38 44 255
2014 SE-03 5 26 25 22 20 1 0 32 42 221
2014 SE-04 6 30 20 23 17 3 0 38 42 146
2014 SE-05 2 39 15 21 20 4 0 42 43 54
2011 SE 6 26 20 24 21 3 0 34 46 897
2011 SE-01 12 35 15 27 8 2 0 48 36 55
2011 SE-02 6 28 25 22 16 3 0 35 40 337
2011 SE-03 7 27 15 24 23 3 0 35 49 266
2011 SE-04 4 21 23 24 24 4 0 26 50 154
2011 SE-05 3 22 14 28 34 0 0 24 62 67
2008 SE 7 27 17 26 22 2 0 35 48 763
2008 SE-01 11 47 10 21 10 0 0 58 32 43
2008 SE-02 10 28 17 24 18 3 0 40 43 269
2008 SE-03 1 26 19 24 26 3 1 28 52 191
2008 SE-04 6 19 22 27 26 1 0 25 53 126
2008 SE-05 12 21 7 31 27 2 0 34 59 54

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 15 29 14 21 16 4 1 46 39 744
2014 SE-01 35 26 8 14 10 7 0 66 26 31
2014 SE-02 22 26 14 21 12 3 1 50 35 255
2014 SE-03 9 32 16 23 15 5 0 43 40 221
2014 SE-04 8 33 16 19 20 3 1 43 41 146
2014 SE-05 13 29 5 25 21 6 2 45 49 54
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 16 35 19 16 14 0 0 51 30 744
2014 SE-01 29 30 11 13 17 0 0 59 30 31
2014 SE-02 16 37 19 16 12 1 0 53 28 255
2014 SE-03 15 34 21 16 14 0 0 49 30 221
2014 SE-04 10 41 20 14 15 0 0 50 30 146
2014 SE-05 34 26 21 7 13 0 0 59 20 54
2011 SE 15 36 19 17 12 1 0 52 29 899
2011 SE-01 36 28 19 10 7 0 0 64 17 55
2011 SE-02 13 40 20 16 10 1 0 53 26 338
2011 SE-03 11 34 20 19 15 0 0 46 34 267
2011 SE-04 17 31 18 18 17 0 0 48 34 154
2011 SE-05 18 47 10 19 6 0 0 65 25 67

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 9 24 19 18 13 13 3 39 38 743
2014 SE-01 23 27 18 6 13 10 3 57 22 31
2014 SE-02 9 28 17 20 11 11 3 44 36 254
2014 SE-03 7 20 21 19 14 18 2 33 41 221
2014 SE-04 6 21 21 18 15 13 6 33 41 146
2014 SE-05 12 27 21 16 16 9 0 42 35 54

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 26 39 14 11 10 0 0 65 21 744
2014 SE-01 42 34 3 7 14 0 0 76 21 31
2014 SE-02 30 38 12 12 7 1 0 69 19 255
2014 SE-03 22 40 14 13 10 0 0 63 23 221
2014 SE-04 23 40 17 10 11 0 0 62 21 146
2014 SE-05 31 37 14 6 12 0 0 68 18 54
2011 SE 26 35 15 13 9 1 0 63 22 897
2011 SE-01 50 30 5 10 5 0 0 80 16 55
2011 SE-02 27 36 16 11 7 2 0 64 19 338
2011 SE-03 24 37 15 13 11 0 0 61 24 265
2011 SE-04 23 34 13 16 13 1 0 57 29 154
2011 SE-05 17 38 29 14 1 0 0 55 16 67
2008 SE 18 34 19 15 13 1 0 52 29 763
2008 SE-01 26 32 17 15 9 0 0 58 25 43
2008 SE-02 22 36 18 13 9 1 0 59 23 270
2008 SE-03 14 34 17 18 18 0 0 47 36 191
2008 SE-04 16 32 19 19 14 0 1 48 33 126
2008 SE-05 8 35 28 9 19 0 2 44 28 54

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 41 38 8 6 4 2 1 81 10 744
2014 SE-01 51 24 3 14 5 0 3 78 19 31
2014 SE-02 39 40 7 6 3 3 2 83 10 255
2014 SE-03 42 37 10 8 1 2 0 81 9 221
2014 SE-04 40 36 10 5 5 2 2 79 11 146
2014 SE-05 51 32 5 4 5 2 0 85 10 54
2011 SE 40 33 15 6 3 2 1 76 8 894
2011 SE-01 55 28 13 2 2 0 0 83 4 55
2011 SE-02 41 32 14 4 3 5 2 77 8 338
2011 SE-03 37 35 17 7 3 0 2 73 10 263
2011 SE-04 42 36 11 7 3 1 1 78 10 154
2011 SE-05 39 31 21 7 0 0 1 72 7 67
2008 SE 32 34 16 8 4 5 1 70 13 763
2008 SE-01 34 38 14 6 2 4 2 77 8 43
2008 SE-02 36 33 13 7 4 6 1 75 12 269
2008 SE-03 28 36 18 9 4 5 1 67 14 191
2008 SE-04 29 33 18 10 6 1 2 65 17 126
2008 SE-05 34 34 15 8 2 8 0 73 11 54

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 13 33 14 11 7 7 14 59 23 542
2014 SE-01 23 44 20 4 4 4 0 70 9 22
2014 SE-02 15 34 12 11 9 7 13 60 25 184
2014 SE-03 11 30 15 11 7 12 15 56 24 153
2014 SE-04 10 33 17 12 5 5 17 55 23 112
2014 SE-05 19 42 8 8 8 2 12 71 19 48

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 31 39 11 12 5 0 2 72 17 744
2014 SE-01 50 30 0 9 9 0 3 82 18 31
2014 SE-02 33 41 10 10 4 0 1 75 14 255
2014 SE-03 26 38 11 14 6 1 4 67 21 221
2014 SE-04 34 38 10 11 5 1 1 74 16 146
2014 SE-05 32 42 12 7 4 0 3 77 11 54
2011 SE 33 38 10 8 6 2 2 75 15 896
2011 SE-01 46 34 8 8 3 0 2 81 11 55
2011 SE-02 38 37 9 8 5 3 1 77 13 337
2011 SE-03 30 38 11 9 6 2 4 72 16 265
2011 SE-04 29 44 8 7 9 1 2 76 16 154
2011 SE-05 23 41 15 10 7 0 4 67 17 67
2008 SE 29 40 10 11 6 2 2 72 18 762
2008 SE-01 29 38 14 13 2 0 4 70 16 43
2008 SE-02 38 39 9 8 4 1 2 79 12 270
2008 SE-03 24 38 11 12 8 3 4 67 22 190
2008 SE-04 24 42 11 12 8 1 2 68 21 125
2008 SE-05 16 52 4 15 9 2 2 71 25 54

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 38 31 12 8 4 5 3 75 13 744
2014 SE-01 53 18 9 4 9 7 0 77 14 31
2014 SE-02 41 33 11 6 3 3 3 78 10 255
2014 SE-03 29 30 15 10 5 6 5 66 17 221
2014 SE-04 42 32 9 7 4 4 2 79 12 146
2014 SE-05 47 31 11 4 4 2 2 81 7 54
2011 SE 39 32 11 7 4 5 2 76 12 896
2011 SE-01 42 26 9 9 4 8 2 76 15 55
2011 SE-02 40 30 11 7 4 7 1 77 11 336
2011 SE-03 36 34 10 9 5 3 4 75 15 266
2011 SE-04 41 32 12 5 5 3 1 77 10 154
2011 SE-05 38 34 12 6 5 1 4 76 12 67
2008 SE 35 33 11 8 5 6 2 74 14 762
2008 SE-01 32 26 11 6 0 17 8 77 8 43
2008 SE-02 44 29 10 7 3 6 1 79 11 270
2008 SE-03 29 32 15 10 7 4 4 66 18 190
2008 SE-04 33 39 8 8 7 4 1 76 15 125
2008 SE-05 33 41 8 6 6 4 2 79 13 54

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 22 39 16 13 7 0 2 62 21 744
2014 SE-01 39 33 17 6 6 0 0 71 12 31
2014 SE-02 26 37 15 12 9 1 1 64 21 255
2014 SE-03 17 43 15 16 6 1 3 62 22 221
2014 SE-04 18 39 15 15 10 0 4 59 25 146
2014 SE-05 26 34 18 13 5 0 4 62 19 54
2011 SE 28 39 15 8 4 0 6 72 12 894
2011 SE-01 42 39 4 11 0 0 5 85 11 55
2011 SE-02 28 42 15 7 3 0 5 74 10 336
2011 SE-03 25 40 16 8 5 0 6 69 14 265
2011 SE-04 26 35 16 9 5 0 9 67 15 154
2011 SE-05 28 34 14 5 7 0 12 70 14 66
2008 SE 20 43 18 8 4 1 5 67 14 762
2008 SE-01 16 48 22 4 7 0 2 66 11 42
2008 SE-02 24 43 15 10 4 0 4 70 14 270
2008 SE-03 16 44 22 8 3 2 5 64 12 190
2008 SE-04 19 42 21 5 4 1 9 67 10 126
2008 SE-05 19 40 17 7 3 0 15 69 12 54

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 68 26 2 3 1 0 0 94 4 744
2014 SE-01 60 35 3 3 0 0 0 94 3 31
2014 SE-02 63 29 2 5 1 0 0 92 6 255
2014 SE-03 68 27 3 3 0 0 0 95 3 221
2014 SE-04 79 17 1 2 1 0 0 96 3 146
2014 SE-05 76 22 0 0 2 0 0 98 2 54
2011 SE 69 25 3 2 1 0 0 95 3 896
2011 SE-01 72 22 0 2 4 0 0 94 6 55
2011 SE-02 60 33 4 2 1 0 0 93 3 337
2011 SE-03 75 19 3 2 1 0 0 94 3 265
2011 SE-04 72 25 3 1 0 0 0 97 1 154
2011 SE-05 87 11 2 0 0 0 0 98 0 67
2008 SE 67 27 3 2 1 0 0 95 2 764
2008 SE-01 68 28 2 0 2 0 0 96 2 43
2008 SE-02 67 27 3 3 1 0 0 94 3 270
2008 SE-03 66 31 1 1 1 0 0 97 2 191
2008 SE-04 75 23 2 1 0 0 0 97 1 126
2008 SE-05 75 23 0 2 0 0 0 98 2 54

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 72 23 2 3 1 0 0 95 3 743
2014 SE-01 59 33 0 9 0 0 0 91 9 31
2014 SE-02 67 26 2 3 1 0 0 94 4 255
2014 SE-03 73 22 2 3 0 0 0 95 3 220
2014 SE-04 79 18 1 1 1 0 0 97 2 146
2014 SE-05 79 19 0 0 2 0 0 98 2 54
2011 SE 80 17 2 1 0 0 0 97 1 898
2011 SE-01 82 16 0 2 0 0 0 98 2 55
2011 SE-02 73 23 3 1 0 0 0 96 1 338
2011 SE-03 82 15 2 1 1 0 0 97 2 266
2011 SE-04 85 13 2 1 0 0 0 97 1 154
2011 SE-05 94 6 0 0 0 0 0 100 0 67
2008 SE 67 29 2 1 0 0 0 97 1 763
2008 SE-01 61 31 2 3 0 2 0 95 3 43
2008 SE-02 64 33 2 1 1 0 0 97 2 270
2008 SE-03 71 26 1 0 0 0 0 98 1 190
2008 SE-04 75 21 3 0 1 0 0 97 1 126
2008 SE-05 71 28 1 0 0 0 0 99 0 54

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 12 31 20 21 14 1 1 44 35 744
2014 SE-01 17 36 17 19 11 0 0 53 30 31
2014 SE-02 13 32 18 23 11 1 0 46 35 255
2014 SE-03 9 33 22 19 16 0 1 43 35 221
2014 SE-04 13 31 21 18 16 1 0 44 35 146
2014 SE-05 15 24 23 17 18 4 0 41 36 54
2011 SE 13 33 22 17 12 2 1 47 30 897
2011 SE-01 28 36 10 10 13 2 2 66 23 55
2011 SE-02 13 35 23 16 9 2 1 50 26 338
2011 SE-03 11 34 22 19 11 1 1 46 31 265
2011 SE-04 14 22 25 21 14 2 1 37 36 154
2011 SE-05 7 34 23 17 16 0 3 42 35 67
2008 SE 11 36 21 19 11 1 1 47 31 764
2008 SE-01 16 25 17 16 19 5 2 45 37 43
2008 SE-02 12 36 22 19 8 2 1 50 28 270
2008 SE-03 7 32 26 19 14 1 0 40 34 191
2008 SE-04 9 35 23 20 11 1 1 45 31 126
2008 SE-05 15 46 18 13 8 0 0 61 21 54

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 24 36 14 11 12 2 2 63 23 744
2014 SE-01 20 46 20 0 14 0 0 66 14 31
2014 SE-02 25 34 14 13 11 1 2 61 24 255
2014 SE-03 24 41 14 7 13 1 0 65 21 221
2014 SE-04 25 38 13 11 9 2 1 65 21 146
2014 SE-05 30 18 13 8 9 5 17 62 21 54
2011 SE 26 35 12 11 11 2 4 64 23 897
2011 SE-01 22 35 6 12 13 4 8 65 28 55
2011 SE-02 26 34 12 12 12 2 2 63 25 337
2011 SE-03 26 38 14 10 10 1 1 65 20 266
2011 SE-04 26 38 12 10 10 1 3 67 21 154
2011 SE-05 27 18 15 11 11 0 19 56 26 67
2008 SE 25 38 9 13 11 1 2 66 24 761
2008 SE-01 35 22 13 18 6 0 6 61 25 43
2008 SE-02 26 39 8 15 9 1 1 67 24 270
2008 SE-03 22 43 9 12 11 1 1 67 24 189
2008 SE-04 30 38 11 13 8 0 0 68 21 126
2008 SE-05 27 41 7 4 8 0 14 78 14 54

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 20 40 11 16 13 0 0 60 29 744
2014 SE-01 29 46 6 10 9 0 0 75 19 31
2014 SE-02 24 41 11 14 11 1 0 65 25 255
2014 SE-03 17 45 10 15 13 0 0 62 28 221
2014 SE-04 15 38 13 19 15 1 0 53 34 146
2014 SE-05 22 31 16 19 13 0 0 53 31 54
2011 SE 25 43 10 14 8 0 0 68 22 896
2011 SE-01 43 33 10 10 4 0 0 76 14 55
2011 SE-02 25 46 10 12 7 0 0 71 19 337
2011 SE-03 22 47 9 12 10 0 0 68 23 266
2011 SE-04 25 37 10 17 10 1 1 63 27 153
2011 SE-05 27 34 8 23 8 0 0 61 31 67

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 33 37 11 12 8 0 0 70 19 743
2014 SE-01 36 39 6 7 11 0 0 76 18 31
2014 SE-02 37 36 9 11 7 0 0 73 17 255
2014 SE-03 31 40 10 12 7 0 0 71 19 220
2014 SE-04 29 39 13 11 8 1 0 68 19 146
2014 SE-05 37 23 21 11 9 0 0 59 20 54

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 19 32 17 17 13 0 2 52 31 743
2014 SE-01 38 21 10 19 12 0 0 59 31 31
2014 SE-02 20 36 16 13 13 0 2 58 26 255
2014 SE-03 15 32 14 22 14 0 3 49 37 221
2014 SE-04 17 31 25 15 12 0 1 48 27 145
2014 SE-05 26 29 13 13 14 0 6 58 29 54
2011 SE 21 37 17 13 9 1 2 60 23 894
2011 SE-01 37 48 4 6 4 2 0 87 9 55
2011 SE-02 21 37 17 14 8 2 1 60 23 335
2011 SE-03 22 32 21 11 12 1 2 55 23 266
2011 SE-04 19 36 16 15 11 0 4 57 27 154
2011 SE-05 13 43 15 15 7 2 6 60 24 67

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 30 34 15 11 8 1 1 65 19 744
2014 SE-01 43 27 13 6 11 0 0 70 17 31
2014 SE-02 31 35 14 8 9 1 0 68 18 255
2014 SE-03 27 39 14 12 6 0 2 67 19 221
2014 SE-04 30 32 15 14 6 1 1 64 20 146
2014 SE-05 37 22 13 17 9 0 2 60 27 54
2011 SE 28 37 18 9 5 1 1 67 15 896
2011 SE-01 30 51 8 7 0 2 2 84 7 55
2011 SE-02 31 34 18 9 6 1 1 67 15 337
2011 SE-03 26 37 19 10 5 1 1 65 15 265
2011 SE-04 28 34 23 7 7 1 1 63 14 154
2011 SE-05 27 44 10 12 8 0 0 71 20 67

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 6 13 11 13 26 3 27 28 56 744
2014 SE-01 7 21 13 10 15 7 27 43 37 31
2014 SE-02 8 16 12 14 23 2 25 32 51 255
2014 SE-03 6 9 12 13 27 3 29 22 60 221
2014 SE-04 4 11 12 13 30 1 28 21 62 146
2014 SE-05 9 15 2 20 30 2 22 32 66 54
2011 SE 8 12 9 11 29 2 28 29 58 894
2011 SE-01 10 25 16 9 17 3 20 45 34 54
2011 SE-02 9 14 11 10 27 1 27 33 52 336
2011 SE-03 7 10 9 14 28 2 30 26 61 265
2011 SE-04 7 7 3 11 36 1 34 22 73 154
2011 SE-05 5 8 3 13 43 0 28 18 77 67
2008 SE 10 11 8 14 30 2 24 29 60 763
2008 SE-01 16 12 10 18 21 2 21 36 51 43
2008 SE-02 9 11 11 13 25 4 27 28 55 270
2008 SE-03 6 8 7 11 37 3 26 20 69 190
2008 SE-04 4 16 6 13 39 1 21 26 67 126
2008 SE-05 3 9 4 25 29 0 30 16 77 54

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 10 26 21 25 14 0 5 38 40 744
2014 SE-01 12 30 14 29 11 0 4 43 42 31
2014 SE-02 9 30 20 23 14 0 4 41 38 255
2014 SE-03 11 24 21 25 13 0 6 37 40 221
2014 SE-04 8 22 18 30 16 0 5 33 49 146
2014 SE-05 15 22 23 21 15 0 4 38 38 54
2011 SE 9 27 21 20 17 0 6 39 39 897
2011 SE-01 12 37 23 15 11 0 2 50 27 55
2011 SE-02 8 30 22 20 16 0 5 39 38 338
2011 SE-03 9 26 23 20 17 0 5 36 39 265
2011 SE-04 11 24 16 24 16 0 8 38 44 154
2011 SE-05 14 18 15 18 27 0 8 35 49 67
2008 SE 7 22 25 24 17 0 4 31 43 764
2008 SE-01 6 17 33 34 8 0 2 24 42 43
2008 SE-02 9 25 26 21 17 0 2 35 39 270
2008 SE-03 5 18 25 25 20 0 6 25 48 191
2008 SE-04 6 22 23 23 20 0 7 29 46 126
2008 SE-05 5 13 22 35 17 0 8 20 56 54

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 51 24 9 3 1 5 7 86 5 744
2014 SE-01 52 32 3 3 0 10 0 94 3 31
2014 SE-02 56 23 4 4 2 3 8 88 7 255
2014 SE-03 45 25 12 2 0 6 10 83 3 221
2014 SE-04 53 25 9 1 2 6 3 86 4 146
2014 SE-05 56 18 11 4 0 7 4 83 5 54
2011 SE 51 28 6 3 2 4 7 87 5 897
2011 SE-01 63 24 3 7 0 2 2 89 8 55
2011 SE-02 49 27 7 4 2 5 6 85 7 337
2011 SE-03 47 26 9 2 2 5 9 86 4 267
2011 SE-04 52 32 6 1 1 2 5 90 3 153
2011 SE-05 61 27 3 3 0 2 4 94 3 67

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 SE 11 61 27 742
2014 SE-01 22 41 37 31
2014 SE-02 10 62 28 255
2014 SE-03 8 68 24 220
2014 SE-04 12 60 28 146
2014 SE-05 21 62 17 54
2011 SE 15 61 25 897
2011 SE-01 22 52 26 55
2011 SE-02 12 64 24 338
2011 SE-03 11 64 25 266
2011 SE-04 18 61 21 154
2011 SE-05 21 46 33 67

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 SE 57 13 7 20 4 86
2014 SE-02 46 16 11 24 4 26
2014 SE-03 57 16 6 21 0 19
2014 SE-04 78 11 0 11 0 18
2014 SE-05 76 0 0 24 0 12
2011 SE 51 6 11 21 11 129
2011 SE-01 16 6 33 0 45 13
2011 SE-02 45 9 15 26 5 40
2011 SE-03 45 3 8 40 3 26
2011 SE-04 66 3 8 15 8 27
2011 SE-05 94 0 0 6 0 14
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 45 35 10 6 4 0 0 81 10 743
2014 SE-01 59 26 9 7 0 0 0 85 7 31
2014 SE-02 45 36 9 7 3 1 0 81 10 255
2014 SE-03 42 37 11 5 3 1 0 80 8 221
2014 SE-04 46 33 9 7 4 0 0 79 11 146
2014 SE-05 49 28 9 8 5 0 0 78 13 54
2011 SE 40 42 9 5 4 0 0 82 9 899
2011 SE-01 54 37 6 3 0 0 0 91 3 55
2011 SE-02 40 42 10 5 3 0 0 83 7 338
2011 SE-03 38 42 10 5 5 0 0 80 10 267
2011 SE-04 36 43 6 8 7 0 0 79 16 154
2011 SE-05 46 41 7 6 0 0 0 87 6 67
2008 SE 42 38 9 6 4 1 0 81 11 763
2008 SE-01 46 31 8 8 7 0 0 77 15 43
2008 SE-02 46 40 7 4 3 1 0 86 6 270
2008 SE-03 38 36 11 8 7 0 0 74 16 190
2008 SE-04 36 42 10 7 4 1 0 79 12 126
2008 SE-05 41 36 12 6 2 2 0 80 8 54

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 15 40 23 13 9 1 0 55 22 743
2014 SE-01 23 45 18 8 6 0 0 68 14 31
2014 SE-02 18 43 22 9 8 0 0 61 18 255
2014 SE-03 12 39 28 12 8 0 1 51 21 221
2014 SE-04 13 41 21 15 8 1 0 55 24 146
2014 SE-05 15 34 15 20 15 2 0 50 35 53
2011 SE 12 38 17 19 13 1 0 51 32 898
2011 SE-01 22 57 1 15 3 1 0 80 19 55
2011 SE-02 13 41 17 17 11 2 0 54 28 338
2011 SE-03 13 34 18 18 15 1 0 48 33 266
2011 SE-04 10 33 15 26 15 1 1 43 41 154
2011 SE-05 4 25 29 19 22 2 0 29 42 67

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 13 38 24 11 7 8 0 55 19 742
2014 SE-01 23 39 16 9 6 7 0 67 16 31
2014 SE-02 16 37 25 9 6 8 0 57 16 254
2014 SE-03 10 39 26 9 7 8 0 53 18 221
2014 SE-04 13 35 22 14 8 8 0 52 24 145
2014 SE-05 9 40 20 14 7 11 0 54 23 54
2011 SE 12 35 23 14 8 8 0 51 24 896
2011 SE-01 29 42 9 10 2 7 0 77 13 55
2011 SE-02 13 34 26 11 5 10 0 53 18 337
2011 SE-03 11 37 21 14 10 7 1 52 25 265
2011 SE-04 7 33 21 19 13 6 1 43 35 154
2011 SE-05 7 21 30 24 14 6 0 29 40 67

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 13 31 38 13 2 1 1 15 45 740
2014 SE-01 6 23 41 12 14 4 0 27 30 31
2014 SE-02 12 30 39 15 1 1 1 16 44 253
2014 SE-03 12 33 38 13 3 0 2 16 46 220
2014 SE-04 13 35 39 12 1 0 1 13 48 146
2014 SE-05 18 31 35 13 0 0 2 14 51 54
2011 SE 15 32 34 14 3 1 2 17 48 895
2011 SE-01 6 33 33 15 11 0 2 26 40 55
2011 SE-02 13 30 35 18 2 1 1 20 44 336
2011 SE-03 15 33 34 12 2 0 4 15 50 265
2011 SE-04 19 35 30 11 3 1 1 14 55 154
2011 SE-05 16 33 38 12 0 0 0 12 49 67
2008 SE 16 33 36 11 3 1 1 14 50 761
2008 SE-01 10 27 36 13 5 2 7 20 40 43
2008 SE-02 13 29 41 14 3 1 0 17 42 269
2008 SE-03 20 35 37 3 3 1 1 6 56 191
2008 SE-04 20 40 28 7 5 0 1 12 60 126
2008 SE-05 24 32 23 19 4 0 0 22 55 53

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 18 31 30 14 4 1 1 19 50 740
2014 SE-01 10 25 38 9 13 4 0 23 37 31
2014 SE-02 14 28 30 20 5 2 1 26 43 253
2014 SE-03 17 33 36 11 2 0 0 13 51 221
2014 SE-04 23 32 28 12 2 2 1 14 57 146
2014 SE-05 28 31 24 12 3 0 2 16 60 53
2011 SE 21 29 27 14 5 2 2 19 53 895
2011 SE-01 10 27 22 22 10 5 4 35 41 55
2011 SE-02 18 28 31 14 5 3 2 20 47 337
2011 SE-03 21 30 30 14 3 1 2 17 52 265
2011 SE-04 31 32 17 12 6 1 1 18 65 153
2011 SE-05 32 33 25 9 2 0 0 10 65 67
2008 SE 28 28 27 12 4 1 1 16 57 762
2008 SE-01 12 29 29 15 4 2 9 22 46 43
2008 SE-02 21 24 34 15 4 1 0 20 46 269
2008 SE-03 34 32 20 10 2 2 0 12 67 191
2008 SE-04 37 35 16 7 5 0 0 12 72 126
2008 SE-05 38 30 26 4 1 0 0 6 68 54

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 56 27 14 1 1 0 1 2 84 742
2014 SE-01 48 18 22 2 6 4 0 9 69 31
2014 SE-02 53 28 16 2 1 0 0 3 81 254
2014 SE-03 55 30 13 1 0 0 0 2 85 221
2014 SE-04 57 29 11 1 1 0 1 1 87 146
2014 SE-05 72 15 9 2 2 0 0 3 87 54
2011 SE 42 30 18 5 2 1 1 8 74 896
2011 SE-01 19 33 17 17 6 2 6 25 56 55
2011 SE-02 39 33 19 5 2 2 0 8 72 337
2011 SE-03 45 29 18 5 1 0 2 6 75 266
2011 SE-04 50 27 16 3 2 1 1 6 78 153
2011 SE-05 55 32 12 0 1 0 0 1 87 67
2008 SE 38 31 22 6 2 0 1 8 69 759
2008 SE-01 28 24 30 7 4 0 6 12 56 43
2008 SE-02 32 32 29 6 2 0 0 8 63 269
2008 SE-03 46 34 13 5 1 0 1 7 80 190
2008 SE-04 37 35 23 3 2 0 1 4 73 125
2008 SE-05 56 26 10 9 0 0 0 9 82 53

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 15 27 36 17 3 0 2 20 43 740
2014 SE-01 17 34 29 14 6 0 0 20 51 31
2014 SE-02 13 25 36 20 4 0 2 24 38 255
2014 SE-03 14 29 34 17 2 0 3 20 44 220
2014 SE-04 16 25 39 14 2 1 3 17 42 146
2014 SE-05 25 24 31 14 5 0 0 19 50 52
2011 SE 14 22 35 21 6 0 3 27 37 895
2011 SE-01 10 19 35 20 15 0 2 35 29 55
2011 SE-02 12 22 36 21 6 0 3 27 36 337
2011 SE-03 12 22 38 21 4 0 3 26 35 265
2011 SE-04 21 21 32 21 5 0 1 26 42 153
2011 SE-05 17 26 29 19 6 0 3 25 45 67
2008 SE 15 22 38 18 5 0 2 24 38 760
2008 SE-01 9 20 28 27 9 0 7 39 31 43
2008 SE-02 13 22 40 19 5 0 2 24 36 269
2008 SE-03 15 20 42 18 3 1 2 21 36 190
2008 SE-04 19 26 29 20 5 0 1 25 45 125
2008 SE-05 22 18 42 10 5 0 3 15 42 54

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 34 34 20 7 3 1 2 10 70 742
2014 SE-01 27 48 15 6 0 0 4 6 78 31
2014 SE-02 32 36 17 9 4 1 1 13 69 255
2014 SE-03 34 33 23 6 2 1 2 8 69 220
2014 SE-04 35 35 21 7 1 0 1 8 71 146
2014 SE-05 41 24 23 4 4 0 4 8 68 54
2011 SE 35 31 21 7 3 0 2 11 67 897
2011 SE-01 19 37 19 9 9 0 8 19 61 55
2011 SE-02 32 33 21 9 4 1 1 13 66 337
2011 SE-03 40 26 24 7 1 0 2 8 67 266
2011 SE-04 44 28 21 2 4 0 1 6 73 154
2011 SE-05 32 41 16 8 1 0 1 10 74 67
2008 SE 37 31 20 7 3 0 2 10 69 760
2008 SE-01 30 30 26 5 4 2 3 10 63 43
2008 SE-02 29 33 25 7 4 0 2 11 64 269
2008 SE-03 49 29 12 5 4 0 1 9 79 189
2008 SE-04 40 33 16 9 1 0 1 10 74 126
2008 SE-05 45 27 20 5 1 1 0 7 74 54

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 10 19 31 26 8 1 5 37 31 740
2014 SE-01 3 20 32 28 6 0 11 39 26 31
2014 SE-02 9 16 26 27 13 3 5 44 28 253
2014 SE-03 9 20 37 22 6 0 6 30 31 220
2014 SE-04 11 22 27 31 5 1 3 37 35 146
2014 SE-05 11 18 37 26 4 0 4 31 31 54
2011 SE 10 17 30 24 10 2 7 37 29 895
2011 SE-01 13 18 24 21 15 3 6 40 34 55
2011 SE-02 9 13 32 25 10 4 8 40 24 338
2011 SE-03 12 17 28 23 10 3 6 37 32 264
2011 SE-04 8 23 30 23 9 1 7 34 34 153
2011 SE-05 10 22 36 23 3 0 6 28 34 67
2008 SE 13 21 32 22 6 1 4 30 36 762
2008 SE-01 14 18 24 24 8 2 11 37 36 43
2008 SE-02 9 21 31 27 5 1 6 34 32 270
2008 SE-03 15 25 32 17 8 0 2 26 41 190
2008 SE-04 13 19 33 24 9 1 1 34 33 126
2008 SE-05 13 24 41 15 4 1 2 19 38 54

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 50 28 16 2 1 1 1 4 80 743
2014 SE-01 35 30 15 9 7 0 4 17 67 31
2014 SE-02 45 30 18 3 1 1 1 5 77 254
2014 SE-03 48 32 17 0 1 0 2 1 81 221
2014 SE-04 54 28 14 2 1 1 1 3 83 146
2014 SE-05 66 15 14 2 2 0 2 4 82 54

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 66 31 2 1 0 0 0 96 1 744
2014 SE-01 70 22 0 2 6 0 0 92 8 31
2014 SE-02 64 33 2 0 1 0 0 97 1 255
2014 SE-03 66 31 1 2 0 0 0 97 2 221
2014 SE-04 70 26 3 0 0 0 0 97 0 146
2014 SE-05 66 29 2 2 0 0 0 96 2 54
2011 SE 61 34 2 2 1 0 0 96 2 899
2011 SE-01 71 27 0 0 2 0 0 98 2 55
2011 SE-02 60 36 2 1 0 0 0 97 1 338
2011 SE-03 60 35 1 3 1 0 0 95 4 267
2011 SE-04 63 33 2 1 1 0 0 96 2 154
2011 SE-05 67 32 2 0 0 0 0 98 0 67

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 43 33 9 9 5 0 1 77 14 744
2014 SE-01 60 13 12 6 9 0 0 73 15 31
2014 SE-02 41 36 7 10 6 0 1 77 16 255
2014 SE-03 42 37 7 8 4 0 1 80 13 221
2014 SE-04 46 32 10 8 4 1 0 78 12 146
2014 SE-05 54 29 10 5 2 0 0 83 7 54

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 43 42 7 5 2 0 0 86 7 744
2014 SE-01 44 42 3 0 11 0 0 86 11 31
2014 SE-02 46 42 8 3 1 0 0 87 5 255
2014 SE-03 40 48 5 5 2 0 0 88 7 221
2014 SE-04 44 40 8 7 1 0 0 84 8 146
2014 SE-05 56 33 8 4 0 0 0 89 4 54

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 41 39 13 3 1 3 1 83 4 744
2014 SE-01 32 40 15 10 3 0 0 72 12 31
2014 SE-02 46 39 9 3 1 2 1 87 4 255
2014 SE-03 38 40 14 4 1 3 0 81 5 221
2014 SE-04 40 38 14 2 1 5 0 82 3 146
2014 SE-05 50 31 17 0 0 2 0 83 0 54

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 41 40 11 3 3 2 0 82 6 743
2014 SE-01 41 45 6 3 5 0 0 86 8 31
2014 SE-02 45 37 10 3 4 1 0 83 7 255
2014 SE-03 39 44 12 2 2 2 0 84 4 221
2014 SE-04 39 39 11 5 2 3 0 81 7 146
2014 SE-05 44 33 20 2 0 2 0 78 2 53
2011 SE 28 42 16 6 3 4 0 74 10 896
2011 SE-01 38 43 11 6 0 2 0 83 6 55
2011 SE-02 31 44 13 6 3 3 0 78 9 336
2011 SE-03 23 42 19 8 4 3 0 67 12 266
2011 SE-04 26 42 17 7 3 4 0 72 10 154
2011 SE-05 32 34 20 3 5 6 0 70 8 67

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 40 39 10 7 5 0 0 78 11 744
2014 SE-01 53 37 4 0 6 0 0 90 6 31
2014 SE-02 46 32 11 6 5 0 0 78 11 255
2014 SE-03 36 44 9 8 3 0 0 80 11 221
2014 SE-04 33 44 11 8 3 1 0 78 11 146
2014 SE-05 45 32 9 8 6 0 0 77 13 54
2011 SE 28 38 16 11 6 1 0 66 17 897
2011 SE-01 47 33 16 2 2 0 0 79 4 55
2011 SE-02 30 39 15 10 4 2 0 69 15 337
2011 SE-03 22 39 20 12 6 1 0 61 18 266
2011 SE-04 27 36 14 14 8 1 0 63 23 154
2011 SE-05 26 35 13 12 12 1 0 62 25 67
2008 SE 24 36 17 13 10 1 0 60 23 763
2008 SE-01 49 36 4 4 7 0 0 85 11 43
2008 SE-02 28 37 17 12 5 1 0 66 17 269
2008 SE-03 13 36 14 18 18 1 0 49 36 191
2008 SE-04 18 36 24 10 12 1 0 54 22 126
2008 SE-05 31 31 11 14 11 1 0 63 26 54

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 28 36 13 9 6 4 3 70 16 744
2014 SE-01 36 43 3 7 11 0 0 79 18 31
2014 SE-02 28 35 13 8 7 6 3 69 17 255
2014 SE-03 27 35 15 10 4 4 4 68 16 221
2014 SE-04 32 38 14 7 3 3 3 74 11 146
2014 SE-05 35 37 11 7 4 4 2 77 11 54

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 47 39 6 4 2 2 0 88 6 744
2014 SE-01 44 40 3 6 0 7 0 91 6 31
2014 SE-02 50 38 6 3 1 1 0 90 4 255
2014 SE-03 43 40 8 4 3 3 0 85 7 221
2014 SE-04 48 35 7 5 3 3 0 85 8 146
2014 SE-05 51 45 0 4 0 0 0 96 4 54
2011 SE 40 39 12 4 2 3 0 82 6 897
2011 SE-01 53 31 7 6 2 2 0 86 7 55
2011 SE-02 42 36 14 3 2 4 0 81 5 337
2011 SE-03 37 43 11 4 2 2 1 82 6 266
2011 SE-04 40 40 12 5 2 0 0 81 7 154
2011 SE-05 36 42 11 4 5 1 0 79 9 67

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 33 40 12 7 3 3 1 76 11 744
2014 SE-01 40 39 6 6 6 3 0 82 12 31
2014 SE-02 38 38 11 7 3 2 1 79 10 255
2014 SE-03 27 44 12 7 4 4 2 76 11 221
2014 SE-04 34 33 15 9 3 5 1 71 12 146
2014 SE-05 27 47 16 4 2 4 0 77 6 54
2011 SE 29 36 13 9 5 5 2 70 16 896
2011 SE-01 45 27 9 3 6 6 3 79 11 55
2011 SE-02 32 36 12 9 4 5 1 73 14 336
2011 SE-03 25 41 13 9 5 4 2 71 15 266
2011 SE-04 25 36 15 13 5 4 2 65 19 154
2011 SE-05 29 29 16 9 11 3 3 61 21 67
2008 SE 25 35 13 13 9 4 1 62 24 763
2008 SE-01 32 31 18 6 6 7 0 68 12 43
2008 SE-02 28 35 12 13 7 3 1 67 21 269
2008 SE-03 20 37 10 15 12 6 0 61 29 191
2008 SE-04 20 39 15 13 8 3 2 62 22 126
2008 SE-05 31 30 12 15 8 0 5 64 24 54

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 24 39 18 12 3 3 1 65 16 743
2014 SE-01 30 38 6 16 10 0 0 68 26 31
2014 SE-02 26 37 19 12 3 3 1 65 15 254
2014 SE-03 19 47 19 11 1 2 1 68 13 221
2014 SE-04 24 33 22 12 5 5 1 59 18 146
2014 SE-05 28 37 13 15 2 5 0 68 18 54
2011 SE 18 39 23 10 5 5 1 60 16 897
2011 SE-01 18 36 20 11 9 3 3 58 21 55
2011 SE-02 20 40 22 9 5 4 0 62 15 338
2011 SE-03 17 42 23 9 5 3 1 62 14 265
2011 SE-04 14 37 26 12 3 7 1 55 17 154
2011 SE-05 14 38 21 14 7 8 0 56 22 67

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 15 25 20 14 14 10 2 46 32 743
2014 SE-01 30 29 8 18 9 6 0 63 29 31
2014 SE-02 20 25 19 14 13 9 2 50 29 255
2014 SE-03 11 27 20 15 14 12 1 44 32 221
2014 SE-04 14 21 23 14 15 12 1 40 33 145
2014 SE-05 13 34 22 7 13 9 2 53 23 54
2011 SE 13 24 19 13 13 16 2 44 33 896
2011 SE-01 22 28 21 9 6 13 2 58 18 55
2011 SE-02 14 22 14 14 14 19 2 46 35 337
2011 SE-03 10 24 22 12 15 17 1 42 32 266
2011 SE-04 11 22 21 17 11 15 3 41 33 153
2011 SE-05 9 26 22 16 16 11 0 39 36 67

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 21 45 8 18 9 0 0 66 26 744
2014 SE-01 34 27 13 18 7 0 0 62 25 31
2014 SE-02 21 45 9 16 10 0 0 65 26 255
2014 SE-03 17 49 6 22 5 0 0 66 28 221
2014 SE-04 20 45 8 16 11 0 0 65 27 146
2014 SE-05 26 43 8 13 11 0 0 69 24 54
2011 SE 20 48 6 16 9 0 0 68 26 898
2011 SE-01 35 46 3 13 2 0 0 82 15 55
2011 SE-02 19 52 6 15 9 0 0 70 24 337
2011 SE-03 20 46 8 18 9 0 0 66 27 267
2011 SE-04 18 45 5 19 13 0 1 63 32 154
2011 SE-05 15 45 10 13 18 0 0 60 30 67
2008 SE 19 42 5 21 12 0 0 61 34 763
2008 SE-01 22 43 10 18 6 0 0 66 24 43
2008 SE-02 24 43 4 17 12 0 1 68 28 270
2008 SE-03 14 42 5 24 15 0 0 56 39 191
2008 SE-04 14 41 6 23 15 0 0 56 38 125
2008 SE-05 20 35 6 26 13 0 0 55 39 54

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 47 35 5 7 5 0 0 82 13 744
2014 SE-01 46 29 6 10 9 0 0 75 19 31
2014 SE-02 50 33 5 7 5 0 0 83 12 255
2014 SE-03 45 34 6 9 6 0 0 79 15 221
2014 SE-04 44 40 5 7 4 0 0 84 11 146
2014 SE-05 51 36 4 4 5 0 0 87 9 54
2011 SE 45 36 7 8 5 0 0 81 12 897
2011 SE-01 64 22 2 9 2 0 0 86 11 55
2011 SE-02 46 35 7 6 5 0 1 81 12 338
2011 SE-03 39 41 8 7 4 0 0 80 12 265
2011 SE-04 44 36 7 9 4 0 0 81 13 154
2011 SE-05 43 32 7 11 7 0 0 75 18 67

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 56 36 4 3 1 0 0 92 4 744
2014 SE-01 51 33 9 7 0 0 0 84 7 31
2014 SE-02 55 35 5 3 3 0 0 90 6 255
2014 SE-03 59 36 4 2 0 0 0 94 2 221
2014 SE-04 58 37 1 3 1 0 0 95 4 146
2014 SE-05 64 32 4 0 0 0 0 96 0 54

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 63 22 5 4 2 1 3 89 6 744
2014 SE-01 65 25 10 0 0 0 0 90 0 31
2014 SE-02 65 21 5 4 2 1 3 89 6 255
2014 SE-03 61 23 5 5 1 0 5 88 7 221
2014 SE-04 62 23 4 3 3 0 5 89 7 146
2014 SE-05 70 21 5 2 2 0 0 91 4 54
2011 SE 68 18 6 3 1 0 3 89 5 897
2011 SE-01 69 18 6 1 0 0 6 93 1 55
2011 SE-02 70 15 5 4 2 0 3 89 6 336
2011 SE-03 68 20 5 4 0 0 2 90 5 267
2011 SE-04 63 21 9 2 2 1 1 86 4 154
2011 SE-05 67 17 8 5 2 0 1 85 7 67
2008 SE 67 21 6 2 2 0 2 90 4 763
2008 SE-01 72 21 5 0 2 0 0 93 2 43
2008 SE-02 69 21 5 3 1 0 1 91 4 269
2008 SE-03 65 22 6 2 3 0 3 89 5 191
2008 SE-04 68 23 5 1 1 1 2 94 1 126
2008 SE-05 67 18 6 0 7 0 3 87 7 54

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 65 19 4 7 3 0 3 86 10 744
2014 SE-01 66 24 6 4 0 0 0 90 4 31
2014 SE-02 64 19 4 8 2 0 3 85 10 255
2014 SE-03 65 16 4 8 3 0 4 84 12 221
2014 SE-04 67 18 3 5 4 0 3 88 8 146
2014 SE-05 63 22 5 4 4 0 2 87 7 54
2011 SE 71 12 5 7 3 0 2 84 10 898
2011 SE-01 73 12 10 2 1 0 2 86 4 55
2011 SE-02 66 13 6 9 3 0 2 81 12 337
2011 SE-03 74 13 4 5 2 0 2 89 7 267
2011 SE-04 72 11 7 8 2 0 1 83 10 154
2011 SE-05 78 6 3 11 1 0 1 85 12 67
2008 SE 68 16 4 6 4 0 2 85 10 763
2008 SE-01 79 10 5 4 2 0 0 89 6 43
2008 SE-02 66 18 4 7 4 0 2 86 11 270
2008 SE-03 67 16 4 6 6 0 2 84 12 190
2008 SE-04 71 14 5 4 2 1 2 88 7 126
2008 SE-05 71 9 6 3 9 0 3 82 12 54

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 68 14 7 4 3 0 5 86 7 743
2014 SE-01 64 22 6 8 0 0 0 86 8 31
2014 SE-02 67 15 7 3 2 0 5 87 6 254
2014 SE-03 67 9 8 6 3 0 7 82 10 221
2014 SE-04 72 12 6 3 2 0 5 88 5 146
2014 SE-05 65 22 4 2 4 0 4 91 6 54
2011 SE 68 13 5 4 4 0 6 86 9 899
2011 SE-01 68 15 3 3 7 0 4 86 10 55
2011 SE-02 66 13 6 5 4 0 6 84 10 338
2011 SE-03 68 14 5 5 2 0 6 87 8 267
2011 SE-04 71 11 6 2 3 0 8 88 6 154
2011 SE-05 74 10 3 6 5 0 3 86 11 67
2008 SE 64 13 5 4 5 0 9 85 10 763
2008 SE-01 57 9 2 10 0 0 21 85 13 43
2008 SE-02 65 14 5 4 5 0 6 85 9 270
2008 SE-03 60 13 6 4 8 1 8 81 13 190
2008 SE-04 64 13 4 2 4 0 13 88 7 126
2008 SE-05 67 15 2 4 0 0 12 94 5 54

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 76 11 3 2 2 0 6 93 4 742
2014 SE-01 76 10 3 7 4 0 0 86 11 31
2014 SE-02 77 10 4 2 1 0 6 93 3 254
2014 SE-03 76 10 3 2 2 0 6 92 5 220
2014 SE-04 77 12 3 0 2 0 6 94 2 146
2014 SE-05 79 11 2 2 0 0 6 96 2 54
2011 SE 77 11 4 2 2 0 5 92 4 897
2011 SE-01 76 6 9 2 2 0 4 86 4 54
2011 SE-02 74 14 3 1 2 0 5 93 4 337
2011 SE-03 78 10 4 2 1 0 5 93 3 267
2011 SE-04 78 8 4 1 2 0 7 93 3 154
2011 SE-05 86 8 0 4 2 0 1 95 5 67
2008 SE 75 11 3 2 2 1 8 94 4 762
2008 SE-01 76 6 2 6 0 0 10 91 7 43
2008 SE-02 77 11 2 1 2 1 6 94 3 269
2008 SE-03 69 14 3 2 2 2 7 92 4 190
2008 SE-04 75 8 5 1 1 0 10 93 2 126
2008 SE-05 78 13 0 2 0 0 8 98 2 54

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 54 22 9 6 3 1 6 81 9 744
2014 SE-01 45 31 9 7 0 4 3 83 7 31
2014 SE-02 57 19 9 7 2 1 4 81 10 255
2014 SE-03 50 23 11 6 3 0 6 78 10 221
2014 SE-04 59 20 7 3 4 1 7 85 7 146
2014 SE-05 53 25 7 5 4 2 4 83 9 54

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 61 24 6 2 1 3 4 91 3 744
2014 SE-01 68 13 12 3 0 4 0 85 3 31
2014 SE-02 62 26 5 1 1 2 4 93 2 255
2014 SE-03 60 24 5 3 1 3 3 90 4 221
2014 SE-04 61 22 6 2 0 3 5 91 2 146
2014 SE-05 64 21 5 2 0 4 4 92 2 54
2011 SE 61 17 8 2 1 3 9 89 3 896
2011 SE-01 68 21 2 2 0 4 3 97 2 55
2011 SE-02 64 19 7 2 0 2 6 90 2 338
2011 SE-03 58 15 8 2 1 5 11 88 3 265
2011 SE-04 60 17 9 1 1 2 10 87 3 153
2011 SE-05 48 13 12 5 2 1 20 77 8 67
2008 SE 56 22 7 3 1 3 8 87 5 761
2008 SE-01 67 15 4 0 0 7 7 95 0 43
2008 SE-02 59 22 7 4 1 2 6 88 5 270
2008 SE-03 50 25 11 2 2 4 5 83 5 188
2008 SE-04 54 22 6 4 1 5 9 89 5 126
2008 SE-05 50 17 4 0 3 2 24 90 4 54

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SE 10 90 743
2014 SE-02 13 87 254
2014 SE-03 9 91 221
2014 SE-04 8 92 146

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 39 78
2014 SE-02 24 32
2014 SE-03 70 20
2014 SE-04 43 12

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 59 78
2014 SE-02 70 32
2014 SE-03 56 20

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 16 78
2014 SE-02 22 32

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 0 78
2014 SE-02 0 32
2014 SE-03 0 20
2014 SE-04 0 12

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE-04 0 12

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 11 78

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 20
2014 SE-04 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 47 78
2014 SE-02 60 32
2014 SE-03 40 20

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 42 78
2014 SE-02 47 32
2014 SE-03 46 20

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 54 78
2014 SE-02 59 32
2014 SE-03 55 20
2014 SE-04 49 12

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 40 78
2014 SE-02 40 32
2014 SE-03 26 20

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 47 78
2014 SE-02 47 32
2014 SE-03 59 20

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 51 78
2014 SE-02 47 32
2014 SE-03 57 20

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 35 78
2014 SE-02 49 32

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 20

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 20
2014 SE-04 0 12

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 16 78
2014 SE-02 22 32

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 43 78
2014 SE-02 51 32
2014 SE-03 29 20
2014 SE-04 42 12

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 25 78
2014 SE-02 31 32

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 15 78
2014 SE-03 25 20

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 55 78
2014 SE-02 55 32
2014 SE-03 64 20

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 17 78
2014 SE-02 25 32
2014 SE-04 0 12

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 6 78
2014 SE-03 0 20
2014 SE-04 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 22 78
2014 SE-02 27 32

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 10 78

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE-04 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 10 78
2014 SE-02 19 32
2014 SE-04 0 12

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 10 78

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 SE 24 78
2014 SE-02 20 32
2014 SE-04 49 12

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 11 74
2014 SE-04 0 12

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 10 74

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-04 0 12

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-04 0 12

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 8 74
2014 SE-04 0 12

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 29
2014 SE-03 0 19

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 6 74
2014 SE-04 0 12

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 19

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 8 74
2014 SE-02 0 29
2014 SE-03 0 19

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 23 74
2014 SE-02 20 29

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 19

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 45 74
2014 SE-02 43 29
2014 SE-03 37 19

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 29
2014 SE-03 0 19
2014 SE-04 0 12

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 64 74
2014 SE-02 65 29
2014 SE-03 57 19
2014 SE-04 58 12

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 SE 13 74
2014 SE-02 20 29

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 15 21 17 6 4 30 6 57 17 744
2014 SE-01 23 27 21 6 6 17 0 61 14 31
2014 SE-02 17 22 14 6 6 30 6 60 17 255
2014 SE-03 12 21 17 7 4 31 8 54 17 221
2014 SE-04 17 19 17 5 3 32 6 59 14 146
2014 SE-05 13 23 16 5 2 37 4 61 12 54

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 30 38 16 5 3 8 1 74 9 744
2014 SE-01 36 37 13 5 6 3 0 76 11 31
2014 SE-02 33 36 14 3 4 9 1 76 8 255
2014 SE-03 25 42 19 5 3 6 1 72 8 221
2014 SE-04 32 38 14 5 2 9 0 77 7 146
2014 SE-05 28 46 13 6 2 5 0 79 8 54
2011 SE 30 43 14 3 3 7 0 78 6 896
2011 SE-01 39 36 9 7 2 7 0 80 10 55
2011 SE-02 29 45 13 3 2 8 0 80 6 337
2011 SE-03 30 42 16 2 3 5 1 77 6 266
2011 SE-04 28 46 14 3 2 6 0 79 5 153
2011 SE-05 29 38 16 5 3 10 0 74 9 67

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SE 5 95 741
2014 SE-02 5 95 254
2014 SE-03 7 93 220

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 38 36
2014 SE-03 40 14

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 84 36
2014 SE-02 91 12
2014 SE-03 87 14

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 14

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 0 36
2014 SE-02 0 12
2014 SE-03 0 14

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 16 36

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 39 36
2014 SE-02 41 12
2014 SE-03 43 14

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 14

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 14

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 19 36

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 0 36
2014 SE-02 0 12
2014 SE-03 0 14

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 14 36

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 0 36
2014 SE-02 0 12
2014 SE-03 0 14

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 30 36
2014 SE-03 40 14

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 33 36
2014 SE-03 34 14

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 13 36

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 24 36

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12
2014 SE-03 0 14

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 18 36

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 14

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 SE 36 36
2014 SE-03 40 14

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 15 34

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 0 34
2014 SE-02 0 12
2014 SE-03 0 13

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 13

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 13

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-02 0 12

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 30 34
2014 SE-02 40 12

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 13 34
2014 SE-03 0 13

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 52 34
2014 SE-02 58 12
2014 SE-03 36 13

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE-03 0 13

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 SE 65 34
2014 SE-02 56 12
2014 SE-03 60 13

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 16 19 17 3 1 38 6 62 8 744
2014 SE-01 23 20 31 0 3 23 0 56 3 31
2014 SE-02 18 17 15 3 1 38 7 64 9 255
2014 SE-03 13 20 16 4 1 38 8 61 11 221
2014 SE-04 18 18 17 2 1 41 4 65 5 146
2014 SE-05 12 20 13 2 0 48 5 69 4 54

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 33 35 15 3 1 11 1 77 5 743
2014 SE-01 39 21 23 7 3 7 0 65 10 31
2014 SE-02 36 33 12 2 2 12 2 81 5 254
2014 SE-03 28 41 16 4 1 10 0 77 5 221
2014 SE-04 32 34 18 3 1 12 1 76 4 146
2014 SE-05 41 29 13 2 0 13 2 83 2 54
2011 SE 35 42 12 3 1 7 0 82 4 895
2011 SE-01 45 24 11 4 0 16 0 83 4 55
2011 SE-02 36 45 10 2 1 6 0 86 4 335
2011 SE-03 33 40 16 3 1 6 0 79 4 266
2011 SE-04 30 48 12 3 1 7 0 83 4 154
2011 SE-05 39 36 8 7 1 8 0 82 9 67

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SE 9 91 743
2014 SE-01 0 100 31
2014 SE-02 11 89 255
2014 SE-03 5 95 221
2014 SE-04 10 90 145
2014 SE-05 14 86 54

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 SE 74 26 65
2014 SE-02 83 17 26
2014 SE-03 80 20 11
2014 SE-04 64 36 14

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 SE 60 28 4 2 6 0 0 88 8 48
2014 SE-02 72 19