2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group RO

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 24 49 13 5 10 0 0 72 15 128
2014 RO-03 24 42 16 9 10 0 0 65 19 71
2014 RO-04 28 54 3 0 15 0 0 82 15 32
2014 RO-05 16 63 16 0 5 0 0 79 5 19
2011 RO 41 39 9 6 4 0 0 81 10 699
2011 RO-03 40 43 6 7 4 0 0 83 10 210
2011 RO-04 37 41 9 6 7 0 0 78 13 153
2011 RO-05 44 44 5 5 1 0 0 88 6 72
2011 RO-06 48 25 27 0 0 0 0 73 0 12
2008 RO 44 42 8 4 2 0 0 86 6 1089
2008 RO-03 36 48 9 3 3 0 0 84 6 257
2008 RO-04 44 41 8 5 2 0 0 85 7 323
2008 RO-05 37 44 12 6 0 0 0 81 6 45

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 49 33 9 3 5 0 1 82 8 128
2014 RO-03 43 32 12 6 6 0 1 77 12 71
2014 RO-04 54 32 8 0 6 0 0 85 6 32
2014 RO-05 54 46 0 0 0 0 0 100 0 19
2011 RO 67 28 3 1 1 0 0 94 3 699
2011 RO-03 61 29 6 2 3 0 0 90 5 210
2011 RO-04 62 34 1 2 1 0 0 95 4 153
2011 RO-05 76 24 0 0 0 0 0 100 0 72
2011 RO-06 58 33 0 10 0 0 0 90 10 12

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 49 30 14 5 2 0 0 79 7 128
2014 RO-03 45 29 17 4 4 0 0 74 9 71
2014 RO-04 57 22 12 9 0 0 0 79 9 32
2014 RO-05 46 48 5 0 0 0 0 95 0 19
2011 RO 67 26 4 2 1 0 0 93 3 700
2011 RO-03 61 29 5 4 1 0 0 91 4 210
2011 RO-04 67 26 4 1 1 0 0 93 3 153
2011 RO-05 68 28 1 1 1 0 0 96 3 72
2011 RO-06 58 42 0 0 0 0 0 100 0 12

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 32 39 14 10 5 1 0 72 14 128
2014 RO-03 22 44 15 12 6 1 0 67 18 71
2014 RO-04 51 28 6 9 5 0 0 79 15 32
2014 RO-05 33 41 21 5 0 0 0 74 5 19
2011 RO 45 42 6 6 2 0 0 87 8 699
2011 RO-03 45 42 4 8 0 0 0 87 9 210
2011 RO-04 34 47 8 7 2 0 0 82 10 153
2011 RO-05 47 47 3 2 1 0 0 94 4 72
2011 RO-06 58 42 0 0 0 0 0 100 0 12
2008 RO 51 37 7 3 2 0 0 88 5 1095
2008 RO-03 46 40 7 4 3 0 0 86 8 259
2008 RO-04 51 37 7 3 2 0 0 88 5 325
2008 RO-05 42 46 7 5 0 0 0 88 5 45

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 8 31 18 16 25 2 0 40 41 128
2014 RO-03 7 29 18 17 26 3 0 37 44 71
2014 RO-04 6 28 16 16 34 0 0 35 49 32
2014 RO-05 11 41 26 11 11 0 0 52 22 19
2011 RO 20 32 20 14 14 0 0 52 28 698
2011 RO-03 22 28 20 13 15 1 0 51 29 209
2011 RO-04 15 33 20 15 17 0 0 48 32 153
2011 RO-05 22 40 23 9 5 0 0 62 14 72
2011 RO-06 15 35 25 17 8 0 0 50 25 12

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 8 28 15 23 25 2 0 36 48 128
2014 RO-03 4 27 16 23 27 3 0 32 52 71
2014 RO-04 9 22 13 22 34 0 0 32 56 32
2014 RO-05 11 38 21 25 5 0 0 49 30 19
2011 RO 18 31 17 20 14 0 0 49 34 698
2011 RO-03 17 30 17 21 15 0 0 47 36 209
2011 RO-04 14 33 17 20 17 0 0 47 36 153
2011 RO-05 23 38 14 19 5 0 0 61 24 72
2011 RO-06 15 35 17 25 8 0 0 50 33 12
2008 RO 29 39 13 12 7 0 0 68 19 1094
2008 RO-03 25 38 12 13 11 0 0 64 24 258
2008 RO-04 31 38 11 13 6 0 0 69 19 325
2008 RO-05 22 55 7 11 5 0 0 77 15 45

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 15 21 18 17 22 6 1 39 42 128
2014 RO-03 11 21 19 17 23 7 1 35 44 71
2014 RO-04 16 19 13 16 30 6 0 37 49 32
2014 RO-05 22 25 22 16 11 5 0 49 28 19
2011 RO 25 28 14 15 12 4 1 57 29 700
2011 RO-03 21 26 13 19 15 5 1 50 36 210
2011 RO-04 21 35 15 12 13 3 2 58 26 153
2011 RO-05 27 35 10 22 3 3 1 64 26 72
2011 RO-06 8 58 8 19 8 0 0 65 27 12
2008 RO 33 29 16 10 7 5 1 65 18 1090
2008 RO-03 28 28 17 13 9 4 2 60 22 256
2008 RO-04 35 30 15 10 8 2 0 66 18 324
2008 RO-05 30 37 13 14 2 4 0 69 17 45
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 28 28 24 6 10 2 2 59 16 128
2014 RO-03 26 22 26 9 12 3 3 51 21 71
2014 RO-04 27 32 22 3 13 3 0 61 16 32
2014 RO-05 38 44 16 3 0 0 0 82 3 19
2011 RO 37 27 15 9 10 2 1 65 20 695
2011 RO-03 33 25 15 9 13 3 2 61 23 210
2011 RO-04 24 32 15 13 14 1 1 57 27 153
2011 RO-05 48 24 12 15 2 0 0 72 16 71
2011 RO-06 25 42 33 0 0 0 0 67 0 12
2008 RO 36 31 11 10 10 1 1 68 21 1095
2008 RO-03 37 29 11 10 12 2 0 66 23 259
2008 RO-04 34 29 11 13 11 1 1 64 24 325
2008 RO-05 32 39 23 0 4 3 0 73 4 45

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 27 33 13 15 11 1 0 60 27 128
2014 RO-03 29 24 14 19 13 1 0 53 32 71
2014 RO-04 18 38 9 19 16 0 0 56 35 32
2014 RO-05 33 52 16 0 0 0 0 84 0 19
2011 RO 31 31 14 12 11 1 0 62 23 696
2011 RO-03 29 25 18 13 14 1 1 55 27 210
2011 RO-04 19 37 14 15 15 0 0 56 30 153
2011 RO-05 47 28 9 9 6 0 0 75 15 71
2011 RO-06 25 33 23 19 0 0 0 58 19 12
2008 RO 29 34 11 14 11 0 0 64 25 1094
2008 RO-03 29 31 12 14 13 0 0 61 27 258
2008 RO-04 28 36 10 13 13 0 0 64 26 325
2008 RO-05 30 44 11 6 8 0 0 74 15 45

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 28 31 20 6 14 2 0 59 20 128
2014 RO-03 19 28 23 7 20 3 0 48 28 71
2014 RO-04 27 35 19 9 9 0 0 62 19 32
2014 RO-05 54 30 16 0 0 0 0 84 0 19

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 12 22 18 18 20 9 1 38 42 128
2014 RO-03 8 19 15 19 29 10 0 30 53 71
2014 RO-04 9 19 19 24 16 9 3 33 46 32
2014 RO-05 38 27 18 11 0 5 0 69 12 19
2011 RO 15 25 20 13 19 7 1 44 34 697
2011 RO-03 14 22 19 11 23 9 1 41 38 210
2011 RO-04 14 22 23 15 19 6 1 38 37 153
2011 RO-05 19 43 13 13 9 3 0 64 22 71
2011 RO-06 0 50 27 15 0 8 0 54 17 12

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 6 14 18 20 39 2 1 21 61 128
2014 RO-03 1 8 20 19 49 3 0 10 70 71
2014 RO-04 6 16 16 19 37 3 3 24 60 32
2014 RO-05 22 22 16 27 14 0 0 44 41 19
2011 RO 12 23 16 17 30 2 1 36 48 696
2011 RO-03 13 24 18 13 30 1 0 38 43 208
2011 RO-04 10 19 19 19 33 1 0 29 53 153
2011 RO-05 12 37 10 23 17 0 0 49 40 71
2011 RO-06 8 27 15 35 15 0 0 35 50 12
2008 RO 21 30 16 15 17 2 0 51 32 1093
2008 RO-03 18 28 17 16 20 1 0 46 36 259
2008 RO-04 20 30 15 18 15 2 0 51 34 325
2008 RO-05 29 37 12 6 13 2 0 68 20 45

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 5 10 13 25 42 5 1 15 71 128
2014 RO-03 3 5 16 20 50 6 0 8 75 71
2014 RO-04 3 13 9 19 46 6 3 17 72 32
2014 RO-05 16 16 5 49 14 0 0 33 63 19
2011 RO 6 20 18 24 27 4 0 27 54 698
2011 RO-03 7 15 19 21 30 7 0 24 55 210
2011 RO-04 4 21 17 25 30 4 0 26 56 153
2011 RO-05 5 27 19 30 16 3 0 33 47 72
2011 RO-06 0 25 8 35 25 0 8 27 65 12
2008 RO 10 31 17 21 16 4 0 43 39 1094
2008 RO-03 9 27 17 22 20 5 0 38 44 258
2008 RO-04 10 31 15 24 17 3 0 43 42 325
2008 RO-05 10 53 18 5 13 2 0 64 18 45

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 6 12 18 20 37 5 1 20 61 128
2014 RO-03 3 7 22 14 50 4 0 11 67 71
2014 RO-04 6 9 9 32 37 3 3 17 73 32
2014 RO-05 22 27 16 25 0 11 0 55 28 19
2011 RO 9 21 16 17 27 9 0 34 49 698
2011 RO-03 9 19 16 15 33 7 0 30 53 210
2011 RO-04 9 19 18 18 26 9 1 31 49 153
2011 RO-05 10 27 21 25 14 4 0 39 40 72
2011 RO-06 0 27 8 42 0 15 8 35 55 12
2008 RO 14 28 19 16 15 7 0 46 34 1094
2008 RO-03 12 22 20 20 18 8 0 37 41 259
2008 RO-04 14 31 17 17 16 6 0 48 34 324
2008 RO-05 15 43 27 0 11 4 0 60 11 45

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 3 17 14 21 42 2 2 21 65 128
2014 RO-03 1 17 14 20 43 3 1 19 66 71
2014 RO-04 3 13 16 16 49 0 3 16 67 32
2014 RO-05 11 22 5 26 35 0 0 33 62 19
2011 RO 7 24 17 23 28 2 0 31 52 696
2011 RO-03 6 21 18 17 33 4 1 29 52 209
2011 RO-04 8 22 20 21 26 3 0 31 48 153
2011 RO-05 5 35 10 29 21 0 0 40 50 72
2011 RO-06 0 33 17 33 17 0 0 33 50 12
2008 RO 12 35 14 20 16 3 0 48 37 1093
2008 RO-03 13 32 11 22 20 2 0 46 43 258
2008 RO-04 14 37 12 19 15 3 0 52 35 324
2008 RO-05 11 50 15 10 10 4 0 63 21 45

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 11 22 14 15 30 5 2 36 48 128
2014 RO-03 6 20 17 22 29 6 1 27 55 71
2014 RO-04 13 16 9 8 47 3 3 30 60 32
2014 RO-05 27 32 19 0 11 5 5 66 12 19
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 11 26 13 21 29 0 0 37 49 128
2014 RO-03 4 19 18 22 37 0 0 23 59 71
2014 RO-04 16 35 3 22 24 0 0 51 46 32
2014 RO-05 27 35 5 21 11 0 0 63 32 19
2011 RO 16 36 16 16 15 0 0 53 32 699
2011 RO-03 15 34 13 16 22 0 0 49 38 210
2011 RO-04 12 31 17 24 16 0 0 44 40 153
2011 RO-05 20 42 21 13 5 0 0 62 18 72
2011 RO-06 15 50 8 19 8 0 0 65 27 12

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 6 13 23 24 33 2 0 19 58 128
2014 RO-03 5 6 24 22 39 4 0 11 64 71
2014 RO-04 0 22 13 28 37 0 0 22 65 32
2014 RO-05 11 16 33 29 11 0 0 27 40 19

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 20 27 18 21 13 1 0 48 34 128
2014 RO-03 16 22 18 23 20 1 0 38 44 71
2014 RO-04 18 32 19 25 6 0 0 49 32 32
2014 RO-05 33 46 16 5 0 0 0 79 5 19
2011 RO 30 32 14 12 12 1 0 63 24 697
2011 RO-03 27 30 12 13 15 1 1 59 29 210
2011 RO-04 19 32 16 17 15 1 0 52 32 153
2011 RO-05 33 41 12 11 3 0 0 74 14 71
2011 RO-06 35 50 15 0 0 0 0 85 0 12
2008 RO 26 35 13 14 11 0 1 61 25 1094
2008 RO-03 25 34 14 15 13 0 0 58 28 259
2008 RO-04 24 36 11 16 13 0 1 60 28 324
2008 RO-05 25 43 15 7 8 0 2 68 16 45

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 26 31 18 12 7 4 2 61 21 128
2014 RO-03 22 30 17 12 10 6 3 57 24 71
2014 RO-04 24 28 16 19 6 3 3 56 27 32
2014 RO-05 41 33 21 5 0 0 0 74 5 19
2011 RO 35 34 13 6 9 2 1 71 15 696
2011 RO-03 29 30 16 6 13 2 3 63 20 210
2011 RO-04 26 35 17 9 10 3 0 63 20 153
2011 RO-05 48 39 6 7 0 0 0 88 7 71
2011 RO-06 35 42 23 0 0 0 0 77 0 12
2008 RO 34 35 12 8 8 3 1 71 16 1094
2008 RO-03 31 32 13 7 10 4 1 67 19 259
2008 RO-04 32 37 10 10 8 3 1 72 18 324
2008 RO-05 40 43 2 14 2 0 0 83 15 45

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 16 47 8 11 18 0 0 63 29 38
2014 RO-04 4 47 8 13 28 0 0 51 41 24
2014 RO-05 38 52 10 0 0 0 0 90 0 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 10 35 14 29 12 2 0 45 41 128
2014 RO-03 11 29 17 29 12 3 0 41 41 71
2014 RO-04 6 35 0 38 21 0 0 41 59 32
2014 RO-05 11 46 21 22 0 0 0 57 22 19
2011 RO 30 38 12 13 6 2 1 69 19 697
2011 RO-03 25 35 14 15 9 2 0 61 24 210
2011 RO-04 23 38 10 20 8 0 1 62 28 153
2011 RO-05 28 47 10 13 2 1 0 76 14 72
2011 RO-06 50 25 0 25 0 0 0 75 25 12
2008 RO 33 37 10 14 5 1 1 70 19 1094
2008 RO-03 25 37 11 21 5 1 0 63 26 259
2008 RO-04 35 37 7 11 8 1 0 73 19 324
2008 RO-05 27 44 9 20 0 0 0 71 20 45

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 11 27 20 16 17 7 0 42 36 128
2014 RO-03 9 24 20 16 20 10 0 37 41 71
2014 RO-04 6 25 19 22 21 6 0 34 46 32
2014 RO-05 22 38 24 11 5 0 0 60 16 19
2011 RO 34 28 14 11 8 6 0 65 20 698
2011 RO-03 29 22 20 10 13 6 0 54 25 210
2011 RO-04 27 31 12 18 9 2 0 60 28 153
2011 RO-05 42 35 8 9 0 6 0 82 9 71
2011 RO-06 37 31 15 17 0 0 0 67 17 12
2008 RO 35 30 13 10 6 5 1 69 17 1095
2008 RO-03 30 28 12 11 10 9 0 64 23 259
2008 RO-04 34 34 14 9 6 3 0 70 15 325
2008 RO-05 49 31 15 5 0 0 0 79 5 45

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 8 44 13 19 17 0 0 51 36 128
2014 RO-03 9 33 13 22 23 0 0 43 45 71
2014 RO-04 6 51 9 18 16 0 0 57 34 32
2014 RO-05 0 73 16 11 0 0 0 73 11 19
2011 RO 24 34 18 14 7 0 2 60 22 699
2011 RO-03 17 35 17 18 10 1 2 54 29 210
2011 RO-04 18 35 19 21 7 0 1 54 28 153
2011 RO-05 32 40 13 11 4 0 0 72 15 72
2011 RO-06 35 25 15 25 0 0 0 60 25 12
2008 RO 24 41 17 10 5 0 3 67 16 1095
2008 RO-03 22 43 11 12 12 0 1 65 24 259
2008 RO-04 21 40 18 13 5 0 3 63 19 325
2008 RO-05 37 45 6 6 0 0 6 87 6 45

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 36 35 18 9 2 0 0 71 11 128
2014 RO-03 32 32 21 12 3 0 0 65 14 71
2014 RO-04 41 32 15 9 3 0 0 73 13 32
2014 RO-05 38 51 11 0 0 0 0 89 0 19
2011 RO 57 33 5 3 2 0 0 90 5 698
2011 RO-03 51 36 6 4 2 0 1 88 6 209
2011 RO-04 48 38 6 4 3 0 0 86 7 153
2011 RO-05 62 35 2 1 0 0 0 97 1 72
2011 RO-06 65 15 19 0 0 0 0 81 0 12
2008 RO 55 34 4 5 1 0 0 89 6 1094
2008 RO-03 43 39 7 9 3 0 0 82 11 259
2008 RO-04 56 35 3 4 2 0 0 91 6 325
2008 RO-05 46 40 10 5 0 0 0 86 5 45

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 41 34 15 7 2 1 0 76 9 128
2014 RO-03 40 33 17 8 3 0 0 73 11 71
2014 RO-04 44 35 8 9 3 0 0 79 13 32
2014 RO-05 41 43 11 0 0 5 0 88 0 19
2011 RO 64 28 5 2 2 0 0 92 3 700
2011 RO-03 56 32 7 2 2 0 0 88 5 210
2011 RO-04 62 27 5 4 2 0 0 89 6 153
2011 RO-05 64 31 2 2 0 1 0 97 2 72
2011 RO-06 73 27 0 0 0 0 0 100 0 12
2008 RO 60 32 4 2 1 0 0 92 3 1095
2008 RO-03 48 38 9 5 0 0 0 86 6 259
2008 RO-04 63 29 4 2 1 0 0 92 3 325
2008 RO-05 54 39 3 5 0 0 0 93 5 45

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 7 24 12 23 32 2 0 31 57 127
2014 RO-03 5 17 14 18 42 4 0 23 62 71
2014 RO-04 7 23 0 38 33 0 0 29 71 31
2014 RO-05 11 38 27 18 5 0 0 49 24 19
2011 RO 14 30 18 16 19 3 0 45 36 699
2011 RO-03 14 24 13 19 26 4 0 40 47 210
2011 RO-04 9 28 21 19 21 1 0 38 40 153
2011 RO-05 19 44 19 10 8 0 0 63 18 72
2011 RO-06 17 25 10 31 17 0 0 42 48 12
2008 RO 20 37 17 13 11 1 0 58 24 1094
2008 RO-03 16 35 17 13 19 0 0 51 32 259
2008 RO-04 21 35 17 14 10 1 0 58 25 325
2008 RO-05 30 44 11 11 2 3 0 76 13 45

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 9 26 13 15 34 1 1 36 51 127
2014 RO-03 9 17 12 17 43 1 0 26 61 71
2014 RO-04 7 36 10 13 35 0 0 42 48 31
2014 RO-05 16 35 16 16 11 0 5 55 28 19
2011 RO 18 30 15 13 20 2 1 50 34 698
2011 RO-03 17 24 13 16 28 3 0 42 45 210
2011 RO-04 15 34 13 14 22 1 2 50 37 153
2011 RO-05 13 44 13 21 4 3 3 60 26 72
2011 RO-06 17 25 15 25 17 0 0 42 42 12
2008 RO 21 34 13 13 16 2 1 56 30 1094
2008 RO-03 16 31 13 15 24 0 0 48 40 259
2008 RO-04 19 35 13 13 17 1 1 56 31 324
2008 RO-05 26 43 12 12 6 2 0 70 18 45

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 11 27 9 20 33 0 0 38 53 128
2014 RO-03 8 19 11 22 40 0 0 27 63 71
2014 RO-04 6 32 6 22 34 0 0 38 56 32
2014 RO-05 27 52 0 10 11 0 0 79 21 19
2011 RO 24 33 10 16 15 1 0 58 32 700
2011 RO-03 21 25 11 18 23 1 1 46 42 210
2011 RO-04 19 35 14 19 13 1 0 54 32 153
2011 RO-05 32 41 7 13 8 0 0 73 21 72
2011 RO-06 17 58 25 0 0 0 0 75 0 12

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 18 25 15 18 25 0 0 43 43 128
2014 RO-03 9 20 19 18 33 0 0 30 51 71
2014 RO-04 16 28 13 22 21 0 0 44 43 32
2014 RO-05 41 38 0 16 5 0 0 79 21 19

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 15 33 23 12 17 0 0 47 29 128
2014 RO-03 12 33 21 15 19 0 0 45 34 71
2014 RO-04 16 28 19 13 24 0 0 44 37 32
2014 RO-05 19 38 37 5 0 0 0 57 5 19
2011 RO 26 37 15 12 7 1 2 65 20 695
2011 RO-03 25 33 16 16 9 1 1 59 25 210
2011 RO-04 19 38 19 14 10 1 1 57 24 153
2011 RO-05 34 44 16 5 1 0 0 78 6 71
2011 RO-06 35 42 15 8 0 0 0 77 8 12

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 16 27 20 13 22 0 1 44 36 128
2014 RO-03 14 22 17 16 30 0 1 36 47 71
2014 RO-04 16 35 16 15 19 0 0 51 34 32
2014 RO-05 16 41 32 5 5 0 0 57 11 19
2011 RO 29 34 16 11 9 0 1 64 20 698
2011 RO-03 24 32 16 14 14 0 0 56 28 210
2011 RO-04 25 36 16 12 11 0 1 61 23 153
2011 RO-05 29 48 10 9 4 0 0 78 13 72
2011 RO-06 33 25 33 10 0 0 0 58 10 12

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 60 17 7 9 6 0 1 78 15 128
2014 RO-03 64 16 7 6 4 1 1 82 10 71
2014 RO-04 70 9 0 6 15 0 0 79 21 32
2014 RO-05 41 26 5 27 0 0 0 67 27 19
2011 RO 26 15 8 11 28 3 10 47 45 698
2011 RO-03 44 15 4 11 18 3 5 64 31 210
2011 RO-04 20 19 7 12 31 1 10 44 48 153
2011 RO-05 24 18 5 13 27 0 13 48 47 72
2011 RO-06 8 17 25 0 42 0 8 27 46 12
2008 RO 21 19 9 12 26 1 11 46 44 1094
2008 RO-03 37 22 7 12 16 0 6 63 30 259
2008 RO-04 16 19 10 9 33 1 12 40 48 324
2008 RO-05 36 25 5 14 15 0 6 65 30 45

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 42 27 15 1 1 1 14 81 2 128
2014 RO-03 55 16 7 0 0 1 20 91 0 71
2014 RO-04 37 28 25 0 3 0 6 70 3 32
2014 RO-05 10 54 25 5 0 0 5 68 6 19
2011 RO 25 34 17 11 8 0 4 62 20 699
2011 RO-03 44 26 14 6 3 0 7 75 10 210
2011 RO-04 15 44 16 15 9 0 1 60 24 152
2011 RO-05 20 34 20 14 9 0 3 55 24 72
2011 RO-06 8 58 17 0 17 0 0 65 17 12
2008 RO 19 31 23 15 9 0 3 52 24 1094
2008 RO-03 34 27 21 8 4 0 6 65 12 259
2008 RO-04 16 32 25 16 8 0 3 49 25 325
2008 RO-05 6 53 21 11 8 0 0 59 20 45

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 23 19 14 2 9 2 31 63 16 128
2014 RO-03 17 6 13 3 12 3 46 45 29 71
2014 RO-04 24 35 9 0 9 0 22 76 12 32
2014 RO-05 41 43 11 0 0 5 0 88 0 19
2011 RO 41 25 9 5 8 2 9 75 15 698
2011 RO-03 30 22 10 5 14 2 15 64 23 209
2011 RO-04 34 24 11 6 12 1 11 66 21 153
2011 RO-05 53 28 7 4 1 2 5 87 6 72
2011 RO-06 50 19 15 0 8 8 0 75 8 12

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 RO 36 39 26 128
2014 RO-03 32 39 29 71
2014 RO-04 24 41 35 32
2014 RO-05 62 33 5 19
2011 RO 16 49 35 697
2011 RO-03 12 52 36 210
2011 RO-04 15 52 33 152
2011 RO-05 27 44 30 71
2011 RO-06 23 40 37 12

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 RO 27 23 20 11 19 46
2014 RO-03 13 20 31 13 22 23
2014 RO-05 60 13 9 9 9 12
2011 RO 26 10 19 34 11 109
2011 RO-03 9 26 36 22 8 26
2011 RO-04 40 0 19 26 14 22
2011 RO-05 49 22 12 16 0 18
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 27 33 17 13 8 2 1 62 21 128
2014 RO-03 22 27 22 17 9 1 1 51 27 71
2014 RO-04 32 38 6 13 8 3 0 72 22 32
2014 RO-05 41 37 16 0 5 0 0 78 5 19
2011 RO 35 39 11 8 6 1 0 74 14 699
2011 RO-03 32 36 17 8 7 0 0 68 15 210
2011 RO-04 35 41 7 11 5 1 0 77 16 153
2011 RO-05 36 49 6 4 4 1 0 86 8 72
2011 RO-06 15 75 0 0 10 0 0 90 10 12
2008 RO 47 38 8 4 2 0 0 86 6 1095
2008 RO-03 41 40 12 4 3 1 0 81 7 259
2008 RO-04 48 38 8 3 2 0 0 87 5 325
2008 RO-05 54 34 10 2 0 0 0 88 2 45

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 5 25 23 24 21 2 1 30 46 128
2014 RO-03 4 24 21 22 24 3 1 29 49 71
2014 RO-04 0 25 25 22 24 3 0 26 48 32
2014 RO-05 16 16 26 35 5 0 0 33 41 19
2011 RO 14 31 18 19 16 1 0 46 36 697
2011 RO-03 16 30 18 18 17 2 0 47 35 210
2011 RO-04 10 31 21 23 14 1 1 41 37 153
2011 RO-05 17 38 17 19 7 2 0 57 26 72
2011 RO-06 0 42 17 33 8 0 0 42 40 12

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 3 22 26 14 21 14 0 29 41 128
2014 RO-03 3 20 27 9 27 14 0 26 42 71
2014 RO-04 3 22 22 13 21 19 0 31 42 32
2014 RO-05 5 16 35 33 0 11 0 24 37 19
2011 RO 15 30 23 14 10 7 0 48 27 696
2011 RO-03 14 23 26 17 11 8 0 41 31 210
2011 RO-04 9 36 22 16 10 6 1 49 28 153
2011 RO-05 22 38 21 10 4 5 0 63 15 72
2011 RO-06 0 62 8 23 0 8 0 67 25 12

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 10 31 30 19 7 1 2 26 42 127
2014 RO-03 4 24 32 24 11 1 3 36 30 71
2014 RO-04 25 30 25 16 3 0 0 19 56 32
2014 RO-05 0 57 32 11 0 0 0 11 57 19
2011 RO 20 29 28 15 5 1 3 21 50 696
2011 RO-03 18 23 26 17 10 1 6 28 43 210
2011 RO-04 23 34 24 15 2 0 2 18 58 151
2011 RO-05 15 30 35 17 3 0 0 20 45 72
2011 RO-06 19 40 33 8 0 0 0 8 60 12
2008 RO 7 24 36 22 8 0 3 31 32 1092
2008 RO-03 4 24 35 21 11 0 5 33 30 259
2008 RO-04 6 28 35 23 7 0 1 31 34 325
2008 RO-05 10 25 32 25 7 0 0 33 35 44

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 26 37 24 8 2 2 1 11 65 127
2014 RO-03 26 28 28 9 4 3 1 14 56 71
2014 RO-04 40 38 16 6 0 0 0 6 78 32
2014 RO-05 3 70 16 11 0 0 0 11 73 19
2011 RO 23 27 27 12 6 2 2 19 53 698
2011 RO-03 19 26 27 14 9 3 3 24 47 210
2011 RO-04 28 26 30 11 4 0 1 16 54 152
2011 RO-05 14 28 38 13 7 0 0 20 42 72
2011 RO-06 8 42 35 8 0 0 8 8 54 12
2008 RO 9 17 29 28 12 2 3 42 28 1093
2008 RO-03 11 17 30 27 11 0 3 40 29 259
2008 RO-04 8 19 32 26 12 2 1 39 27 325
2008 RO-05 6 17 33 27 16 2 0 44 23 44

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 25 27 20 13 6 1 7 21 57 128
2014 RO-03 19 30 18 14 8 1 10 25 55 71
2014 RO-04 30 22 22 16 6 0 3 23 54 32
2014 RO-05 41 21 22 11 0 0 5 12 65 19
2011 RO 22 25 25 14 7 2 6 23 50 695
2011 RO-03 16 18 23 18 10 4 11 33 40 209
2011 RO-04 21 31 25 13 5 0 5 19 55 152
2011 RO-05 20 28 31 17 3 0 1 20 48 70
2011 RO-06 27 25 23 8 0 10 8 9 63 12
2008 RO 15 24 30 17 9 2 4 27 41 1093
2008 RO-03 13 18 32 17 10 3 8 30 35 259
2008 RO-04 17 25 30 17 9 1 1 27 43 325
2008 RO-05 10 23 26 27 13 0 2 40 33 45

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 10 10 27 25 12 2 14 44 24 125
2014 RO-03 10 9 14 26 18 4 19 57 24 71
2014 RO-04 15 7 33 29 7 0 10 40 24 31
2014 RO-05 3 22 48 22 0 0 5 23 26 19
2011 RO 8 12 31 28 11 2 9 43 23 696
2011 RO-03 6 9 22 29 13 3 17 53 19 209
2011 RO-04 9 14 35 27 9 1 6 39 24 152
2011 RO-05 5 25 37 30 3 0 0 32 31 72
2011 RO-06 0 10 50 17 8 0 15 30 11 12
2008 RO 4 14 34 30 12 0 6 44 20 1090
2008 RO-03 2 10 29 28 17 0 14 52 14 258
2008 RO-04 6 16 37 31 8 0 2 40 22 322
2008 RO-05 7 21 35 18 17 0 2 36 28 44

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 32 29 19 15 4 1 1 19 61 127
2014 RO-03 29 23 22 16 8 1 1 25 53 71
2014 RO-04 43 28 13 16 0 0 0 16 72 32
2014 RO-05 25 43 22 11 0 0 0 11 67 19
2011 RO 26 20 26 16 7 1 4 24 49 697
2011 RO-03 25 17 22 19 9 1 6 31 46 210
2011 RO-04 31 26 26 12 3 1 1 15 59 152
2011 RO-05 20 23 36 18 3 0 0 21 43 72
2011 RO-06 17 15 35 17 0 0 15 20 39 12
2008 RO 13 25 29 19 10 1 3 30 40 1089
2008 RO-03 12 24 30 18 12 0 4 31 37 256
2008 RO-04 15 28 29 19 6 0 2 26 44 323
2008 RO-05 9 19 45 13 12 2 0 25 29 45

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 11 17 32 23 13 2 2 38 29 127
2014 RO-03 13 13 29 22 17 4 3 41 28 71
2014 RO-04 8 19 32 25 16 0 0 41 27 32
2014 RO-05 8 26 38 22 0 0 5 23 37 19
2011 RO 6 12 23 30 19 3 6 54 20 696
2011 RO-03 7 10 19 28 26 2 8 60 19 210
2011 RO-04 7 10 34 28 17 1 3 47 18 152
2011 RO-05 1 17 24 41 14 1 2 57 19 72
2011 RO-06 0 0 35 40 0 0 25 54 0 12
2008 RO 5 11 24 32 21 2 5 57 17 1087
2008 RO-03 5 12 25 28 23 3 5 55 18 258
2008 RO-04 5 8 25 32 25 0 4 60 14 323
2008 RO-05 2 25 20 39 13 0 0 52 27 44

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 18 27 30 10 6 2 6 18 49 127
2014 RO-03 16 22 28 12 9 4 9 25 43 71
2014 RO-04 24 35 22 13 3 0 3 16 61 32
2014 RO-05 14 37 44 0 0 0 5 0 54 19

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 44 41 8 5 1 1 0 86 6 128
2014 RO-03 43 42 9 6 0 1 0 85 6 71
2014 RO-04 46 35 9 6 3 0 0 81 9 32
2014 RO-05 52 43 5 0 0 0 0 95 0 19
2011 RO 59 33 4 3 1 0 0 92 4 697
2011 RO-03 52 37 5 5 1 1 0 89 7 210
2011 RO-04 56 36 4 2 1 0 0 92 4 153
2011 RO-05 54 40 1 3 2 0 0 94 5 72
2011 RO-06 56 37 8 0 0 0 0 92 0 12

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 23 28 17 18 13 1 1 52 31 128
2014 RO-03 17 23 18 22 17 1 1 41 41 71
2014 RO-04 22 38 15 16 9 0 0 60 25 32
2014 RO-05 44 25 16 11 5 0 0 68 16 19

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 17 42 18 18 5 1 0 59 23 128
2014 RO-03 18 30 20 24 7 1 0 48 31 71
2014 RO-04 6 59 13 19 3 0 0 65 22 32
2014 RO-05 27 52 21 0 0 0 0 79 0 19

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 21 29 28 5 6 9 2 56 13 127
2014 RO-03 17 20 30 9 10 12 3 44 22 71
2014 RO-04 28 38 21 0 3 9 0 73 3 32
2014 RO-05 23 45 32 0 0 0 0 68 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 19 32 29 9 5 6 0 54 14 128
2014 RO-03 16 23 34 13 6 9 0 42 20 71
2014 RO-04 19 47 21 6 6 0 0 66 13 32
2014 RO-05 27 35 33 0 0 5 0 65 0 19
2011 RO 24 38 18 9 8 3 0 64 17 697
2011 RO-03 25 31 19 9 10 7 0 60 20 209
2011 RO-04 19 40 21 9 10 1 1 60 19 153
2011 RO-05 26 52 9 10 2 1 0 79 12 72
2011 RO-06 17 50 25 8 0 0 0 67 8 12

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 24 34 12 18 11 1 0 58 30 128
2014 RO-03 20 31 13 19 16 1 0 52 35 71
2014 RO-04 19 44 9 21 6 0 0 63 27 32
2014 RO-05 44 22 14 16 5 0 0 65 21 19
2011 RO 30 32 17 11 9 0 0 62 21 695
2011 RO-03 31 30 18 10 10 1 0 62 20 208
2011 RO-04 24 36 19 11 10 0 0 60 21 152
2011 RO-05 35 32 14 13 4 2 0 69 17 72
2011 RO-06 17 58 8 10 8 0 0 75 17 12
2008 RO 34 38 12 9 7 1 0 72 16 1094
2008 RO-03 29 38 12 8 14 0 0 66 22 258
2008 RO-04 37 36 11 11 5 0 0 73 16 325
2008 RO-05 40 42 11 6 2 0 0 82 8 45

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 10 32 19 17 18 2 1 44 37 128
2014 RO-03 8 20 25 21 20 4 1 30 43 71
2014 RO-04 9 40 6 16 28 0 0 49 44 32
2014 RO-05 22 52 16 10 0 0 0 74 10 19

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 36 42 11 6 2 3 0 80 8 128
2014 RO-03 32 45 12 4 1 6 0 82 6 71
2014 RO-04 34 35 13 16 3 0 0 68 19 32
2014 RO-05 35 54 10 0 0 0 0 90 0 19
2011 RO 37 38 14 5 3 3 0 77 9 695
2011 RO-03 41 35 13 6 2 3 0 78 8 210
2011 RO-04 31 40 18 3 5 2 0 73 9 152
2011 RO-05 48 39 10 1 0 1 0 88 1 72
2011 RO-06 25 60 15 0 0 0 0 85 0 12

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 30 39 10 7 8 4 3 74 16 128
2014 RO-03 16 39 14 9 12 6 4 61 23 71
2014 RO-04 35 44 3 5 6 3 3 84 12 32
2014 RO-05 63 33 5 0 0 0 0 95 0 19
2011 RO 25 32 15 13 8 5 2 61 22 695
2011 RO-03 21 31 13 16 11 6 2 57 29 210
2011 RO-04 28 30 17 16 4 4 1 61 21 153
2011 RO-05 45 38 9 4 1 3 0 86 5 72
2011 RO-06 33 52 8 0 0 8 0 92 0 12
2008 RO 25 33 13 13 10 3 2 62 25 1094
2008 RO-03 22 33 12 16 14 3 1 57 31 258
2008 RO-04 31 37 9 11 8 2 1 71 20 325
2008 RO-05 39 39 16 6 0 0 0 78 6 45

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 9 34 20 20 15 1 1 44 35 128
2014 RO-03 4 28 21 24 22 1 0 33 46 71
2014 RO-04 9 43 16 19 9 0 3 54 29 32
2014 RO-05 22 46 21 5 5 0 0 68 11 19
2011 RO 13 35 21 12 12 5 1 52 26 698
2011 RO-03 14 30 20 12 16 6 1 48 30 210
2011 RO-04 8 40 19 17 12 4 1 50 30 153
2011 RO-05 19 33 27 12 6 3 0 54 18 71
2011 RO-06 8 50 35 8 0 0 0 58 8 12

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 21 32 16 14 14 2 1 54 29 128
2014 RO-03 20 24 17 19 17 3 0 46 37 71
2014 RO-04 19 38 12 16 16 0 0 57 32 32
2014 RO-05 27 49 18 0 0 0 5 81 0 19
2011 RO 12 18 18 19 21 10 3 33 46 697
2011 RO-03 12 18 13 17 25 13 2 36 49 210
2011 RO-04 11 20 19 18 22 8 2 35 45 153
2011 RO-05 17 26 19 23 9 3 4 46 35 71
2011 RO-06 8 27 42 15 0 8 0 38 17 12

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 13 39 10 27 11 0 0 52 38 128
2014 RO-03 15 35 10 28 12 0 0 50 39 71
2014 RO-04 0 41 6 34 19 0 0 41 53 32
2014 RO-05 16 56 16 11 0 0 0 73 11 19
2011 RO 28 43 5 14 9 0 0 72 23 698
2011 RO-03 25 37 5 21 12 0 0 62 33 209
2011 RO-04 26 39 8 14 12 0 0 66 26 153
2011 RO-05 34 51 1 9 4 0 0 86 13 72
2011 RO-06 10 73 0 8 10 0 0 83 17 12
2008 RO 40 45 4 8 4 0 0 84 11 1094
2008 RO-03 34 48 4 9 5 0 0 82 14 259
2008 RO-04 37 43 5 10 5 0 0 81 15 325
2008 RO-05 43 43 6 6 2 0 0 85 8 45

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 18 42 8 22 11 0 0 60 33 127
2014 RO-03 12 36 12 25 14 0 0 48 40 71
2014 RO-04 25 37 0 28 9 0 0 62 38 32
2014 RO-05 23 74 0 3 0 0 0 97 3 18
2011 RO 43 34 7 8 7 0 0 77 16 697
2011 RO-03 34 27 12 13 13 0 0 62 26 210
2011 RO-04 38 41 6 6 8 0 0 80 14 153
2011 RO-05 50 30 8 7 5 0 0 80 12 72
2011 RO-06 40 42 0 8 10 0 0 83 17 12

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 25 37 12 14 11 0 0 62 26 128
2014 RO-03 14 33 17 20 16 0 0 47 36 71
2014 RO-04 28 46 3 13 9 0 0 75 22 32
2014 RO-05 52 43 5 0 0 0 0 95 0 19

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 43 30 9 9 3 4 2 77 13 128
2014 RO-03 40 29 12 10 3 5 1 74 14 71
2014 RO-04 46 32 3 9 6 3 0 80 16 32
2014 RO-05 41 37 5 5 0 0 11 88 6 19
2011 RO 67 20 4 4 2 1 3 90 6 697
2011 RO-03 65 22 5 4 1 0 3 90 5 209
2011 RO-04 61 22 2 5 4 1 5 88 10 153
2011 RO-05 73 19 5 3 0 1 0 92 3 72
2011 RO-06 58 35 0 0 0 8 0 100 0 12
2008 RO 71 17 5 3 3 0 1 89 6 1094
2008 RO-03 70 18 3 3 5 0 1 89 8 259
2008 RO-04 69 19 5 3 3 0 1 89 6 325
2008 RO-05 68 18 10 0 0 0 4 90 0 45

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 50 22 13 6 6 0 3 74 12 128
2014 RO-03 46 25 13 6 9 0 1 72 15 71
2014 RO-04 59 16 16 3 3 0 3 77 7 32
2014 RO-05 52 22 5 10 0 0 11 83 11 19
2011 RO 67 16 5 4 5 0 3 86 9 698
2011 RO-03 63 16 8 4 7 0 4 81 11 209
2011 RO-04 63 18 4 5 5 0 5 85 11 153
2011 RO-05 71 17 4 3 3 0 2 90 6 72
2011 RO-06 67 8 0 10 0 0 15 89 11 12
2008 RO 69 15 5 4 4 0 1 86 9 1093
2008 RO-03 72 12 7 3 5 0 1 85 8 258
2008 RO-04 70 16 4 3 4 0 2 88 8 325
2008 RO-05 58 28 3 6 3 0 2 88 9 45

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 52 10 12 3 6 2 14 74 11 128
2014 RO-03 42 12 12 1 12 3 19 68 17 71
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 57 16 11 5 0 0 11 83 5 19
2011 RO 64 12 7 3 6 1 8 83 10 696
2011 RO-03 59 13 5 4 8 1 10 81 13 210
2011 RO-04 61 12 8 4 6 0 9 81 11 153
2011 RO-05 69 9 9 2 5 0 7 83 8 72
2011 RO-06 50 25 0 10 0 0 15 89 11 12
2008 RO 60 12 6 6 6 1 8 79 14 1094
2008 RO-03 63 9 6 6 6 1 8 80 13 258
2008 RO-04 58 11 5 7 9 1 9 77 18 325
2008 RO-05 59 18 5 5 4 0 9 85 9 45

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 62 6 9 6 3 2 12 79 10 128
2014 RO-03 56 7 6 7 6 3 14 77 16 71
2014 RO-04 68 6 13 3 0 0 9 83 3 32
2014 RO-05 68 5 11 5 0 0 11 83 5 19
2011 RO 68 11 5 3 5 0 8 86 9 697
2011 RO-03 65 9 7 4 5 1 10 83 10 210
2011 RO-04 64 11 6 4 7 0 9 82 12 153
2011 RO-05 73 8 6 4 1 0 7 88 6 71
2011 RO-06 60 33 0 0 0 0 8 100 0 12
2008 RO 72 8 4 2 5 1 8 88 8 1094
2008 RO-03 74 9 4 3 3 0 8 89 6 259
2008 RO-04 70 9 2 3 7 1 9 87 11 325
2008 RO-05 78 8 3 5 2 0 5 91 7 45

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 44 8 11 7 2 3 24 71 13 127
2014 RO-03 34 5 9 9 4 6 33 63 21 70
2014 RO-04 62 13 9 3 0 0 13 86 4 32
2014 RO-05 52 11 11 10 0 0 16 75 12 19

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 45 18 9 6 3 6 14 77 11 126
2014 RO-03 36 18 8 9 4 7 18 72 17 70
2014 RO-04 62 12 13 0 3 3 7 82 4 31
2014 RO-05 52 16 11 0 0 5 16 86 0 19
2011 RO 56 18 10 2 2 3 9 83 5 698
2011 RO-03 51 17 13 4 4 5 6 76 9 209
2011 RO-04 57 19 8 2 1 3 9 87 3 153
2011 RO-05 71 14 8 0 0 1 6 92 0 72
2011 RO-06 50 17 25 0 0 0 8 73 0 12
2008 RO 55 21 9 2 2 3 8 85 5 1094
2008 RO-03 54 24 8 2 2 4 6 86 5 259
2008 RO-04 55 20 9 5 2 2 8 83 8 324
2008 RO-05 60 21 6 0 0 0 14 93 0 45

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 RO 26 74 128
2014 RO-03 35 65 71
2014 RO-04 25 75 32
2014 RO-05 0 100 19

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 69 33
2014 RO-03 71 25

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 58 33
2014 RO-03 61 25

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 0 33
2014 RO-03 0 25

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 66 33
2014 RO-03 71 25

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 31 33
2014 RO-03 33 25

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 37 33
2014 RO-03 33 25

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 34 33
2014 RO-03 24 25

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 22 33
2014 RO-03 20 25

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 52 33
2014 RO-03 57 25

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 57 33
2014 RO-03 55 25

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 0 33
2014 RO-03 0 25

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 22 33
2014 RO-03 24 25

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 40 33
2014 RO-03 41 25

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 51 33
2014 RO-03 51 25

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 48 33
2014 RO-03 47 25

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 31 33
2014 RO-03 24 25

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 34 33
2014 RO-03 41 25

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 28 33
2014 RO-03 33 25

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 RO 34 33
2014 RO-03 37 25

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 RO 25 29

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 RO 0 29
2014 RO-03 0 21

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 RO 42 29
2014 RO-03 44 21

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 RO 0 29
2014 RO-03 0 21

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 RO 54 29
2014 RO-03 46 21

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 9 20 26 11 14 16 3 35 32 128
2014 RO-03 10 4 24 14 22 22 4 19 48 71
2014 RO-04 9 32 30 9 9 9 0 45 21 32
2014 RO-05 5 52 21 5 0 11 5 68 7 19

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 15 29 24 11 14 7 1 47 27 128
2014 RO-03 8 23 24 13 20 12 0 35 37 71
2014 RO-04 28 27 25 13 6 0 0 56 19 32
2014 RO-05 14 49 16 5 5 5 5 70 12 19
2011 RO 24 32 18 9 6 9 1 62 17 696
2011 RO-03 22 30 16 14 8 9 0 58 25 209
2011 RO-04 19 40 18 7 7 10 0 66 15 153
2011 RO-05 31 41 15 5 3 4 2 77 8 72
2011 RO-06 37 25 23 0 0 15 0 73 0 12

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 RO 10 90 128
2014 RO-03 9 91 71

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 39 13

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 77 13

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 0 13

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 61 13

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 RO 62 13

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 RO 72 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 10 15 31 3 7 28 6 39 16 128
2014 RO-03 10 6 27 1 12 37 7 29 23 71
2014 RO-04 6 28 40 6 0 19 0 43 8 32
2014 RO-05 16 19 32 5 5 16 5 45 14 19

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 19 30 27 6 6 11 1 56 14 128
2014 RO-03 15 22 28 6 10 19 0 46 19 71
2014 RO-04 22 41 30 3 0 3 0 65 3 32
2014 RO-05 25 38 16 11 5 0 5 66 17 19
2011 RO 28 34 19 5 3 11 0 69 9 698
2011 RO-03 25 31 20 8 4 12 0 64 13 210
2011 RO-04 24 38 20 5 3 9 0 69 9 153
2011 RO-05 38 39 12 1 2 8 0 83 3 71
2011 RO-06 44 33 8 0 0 15 0 91 0 12

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 RO 6 94 127
2014 RO-03 7 93 71
2014 RO-05 0 100 19

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 43 47 4 4 1 0 2 91 5 128
2014 RO-03 32 53 7 6 1 0 0 86 7 71
2014 RO-04 66 30 0 3 0 0 0 97 3 32
2014 RO-05 38 51 0 0 0 0 11 100 0 19
2011 RO 28 50 10 8 1 2 1 80 9 696
2011 RO-03 34 44 8 12 1 1 0 79 13 210
2011 RO-04 30 54 10 6 0 0 0 84 6 151
2011 RO-05 39 44 10 3 1 0 4 86 4 72
2011 RO-06 25 52 15 8 0 0 0 77 8 12
2008 RO 26 50 13 7 2 1 0 77 10 1095
2008 RO-03 34 48 10 4 3 1 0 82 7 259
2008 RO-04 28 51 12 6 1 1 0 80 8 325
2008 RO-05 39 45 10 4 0 0 3 86 4 45

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 6 26 28 15 19 4 2 33 37 128
2014 RO-03 4 19 30 18 23 4 1 25 43 71
2014 RO-04 0 41 18 16 25 0 0 41 41 32
2014 RO-05 16 16 38 8 0 11 11 41 11 19
2011 RO 6 25 24 17 9 16 3 39 32 696
2011 RO-03 6 26 21 18 12 17 1 38 36 210
2011 RO-04 2 28 23 19 13 13 2 35 37 151
2011 RO-05 16 30 25 19 3 5 2 50 23 72
2011 RO-06 17 37 15 15 0 15 0 64 18 12

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 35 34 14 8 4 2 2 72 13 128
2014 RO-03 30 34 20 9 6 1 0 64 15 71
2014 RO-04 40 38 3 13 3 3 0 80 16 32
2014 RO-05 49 24 11 0 0 0 16 87 0 19
2011 RO 31 34 15 6 3 10 2 73 10 697
2011 RO-03 33 36 9 9 2 9 1 77 13 210
2011 RO-04 20 43 18 6 3 9 0 70 10 151
2011 RO-05 39 31 17 4 0 3 7 77 4 72
2011 RO-06 35 42 8 0 0 15 0 91 0 12
2008 RO 29 37 14 5 3 11 1 74 10 1094
2008 RO-03 30 37 12 7 5 9 0 74 13 259
2008 RO-04 28 39 13 7 2 9 1 75 10 324
2008 RO-05 45 29 17 0 4 2 3 78 4 45

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 RO 18 33 19 8 13 6 3 57 22 128
2014 RO-03 14 30 19 11 19 7 0 48 32 71
2014 RO-04 13 40 22 6 9 6 3 58 17 32
2014 RO-05 38 29 16 0 0 0 16 80 0 19
2011 RO 21 31 18 9 8 12 1 60 20 696
2011 RO-03 21 32 13 12 9 13 1 61 24 209
2011 RO-04 15 34 18 13 7 13 0 57 23 151
2011 RO-05 30 32 19 8 7 1 4 65 15 72
2011 RO-06 17 50 17 0 0 15 0 80 0 12
2008 RO 30 32 15 10 6 7 1 67 17 1094
2008 RO-03 25 30 14 15 11 5 0 58 27 259
2008 RO-04 30 35 16 10 4 5 1 69 14 325
2008 RO-05 39 35 17 2 2 2 3 78 4 45