2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group PS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 32 45 8 10 5 0 0 77 14 338
2014 PS-02 37 52 4 3 5 0 0 88 8 40
2014 PS-03 34 41 12 7 4 0 1 76 12 172
2014 PS-04 29 43 5 18 4 0 0 72 22 78
2014 PS-05 34 44 0 11 12 0 0 78 22 27
2011 PS 42 42 7 6 3 0 0 84 9 297
2011 PS-02 47 25 13 16 0 0 0 72 16 45
2011 PS-03 44 43 6 4 3 0 0 87 7 168
2011 PS-04 31 47 9 8 5 0 0 78 13 61
2011 PS-05 41 59 0 0 0 0 0 100 0 11
2008 PS 35 43 12 7 2 0 0 79 9 268
2008 PS-02 47 34 11 8 0 0 0 82 8 37
2008 PS-03 29 49 10 10 2 0 0 79 11 151
2008 PS-04 42 38 12 3 5 0 0 80 8 40
2008 PS-05 36 55 9 0 0 0 0 91 0 11

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 58 30 6 4 1 0 1 89 5 338
2014 PS-02 62 33 3 0 3 0 0 95 3 40
2014 PS-03 54 33 8 3 1 0 1 88 4 172
2014 PS-04 60 26 2 10 1 0 1 87 11 78
2014 PS-05 60 25 11 0 4 0 0 85 4 27
2011 PS 60 35 4 1 1 0 0 95 2 296
2011 PS-02 49 47 4 0 0 0 0 96 0 45
2011 PS-03 60 35 3 1 1 0 0 95 2 167
2011 PS-04 63 29 5 0 3 0 0 92 3 61
2011 PS-05 68 32 0 0 0 0 0 100 0 11

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 58 30 5 6 1 0 0 88 7 338
2014 PS-02 56 38 5 0 0 0 0 95 0 40
2014 PS-03 57 31 6 4 1 0 1 89 6 172
2014 PS-04 53 28 6 13 1 0 0 81 14 78
2014 PS-05 64 25 3 3 4 0 0 89 7 27
2011 PS 56 36 5 2 0 0 0 93 2 297
2011 PS-02 59 31 6 4 0 0 0 90 4 45
2011 PS-03 56 37 5 2 0 0 0 93 2 168
2011 PS-04 59 32 6 3 0 0 0 91 3 61
2011 PS-05 25 75 0 0 0 0 0 100 0 11

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 36 40 13 9 2 0 0 76 11 338
2014 PS-02 33 52 12 3 0 0 0 85 3 40
2014 PS-03 37 38 15 8 2 0 1 76 10 172
2014 PS-04 29 42 12 16 2 0 0 71 17 78
2014 PS-05 41 37 15 7 0 0 0 78 7 27
2011 PS 42 45 5 6 3 0 0 86 8 297
2011 PS-02 37 48 6 10 0 0 0 84 10 45
2011 PS-03 45 43 4 4 3 0 0 88 8 168
2011 PS-04 29 51 9 8 3 0 0 79 11 61
2011 PS-05 65 35 0 0 0 0 0 100 0 11
2008 PS 40 47 7 6 1 0 0 86 7 270
2008 PS-02 51 39 5 5 0 0 0 90 5 38
2008 PS-03 33 50 8 8 1 0 0 83 9 152
2008 PS-04 45 48 3 3 3 0 0 92 5 40
2008 PS-05 36 56 9 0 0 0 0 91 0 11

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 20 30 20 11 18 0 1 50 30 338
2014 PS-02 20 30 30 13 8 0 0 49 21 40
2014 PS-03 19 27 22 12 18 0 2 46 31 172
2014 PS-04 21 32 15 12 19 0 0 54 31 78
2014 PS-05 41 25 18 8 7 0 0 67 15 27
2011 PS 15 35 25 14 10 0 0 51 24 296
2011 PS-02 19 21 33 16 12 0 0 39 28 45
2011 PS-03 15 37 25 11 12 0 0 52 23 168
2011 PS-04 11 41 20 21 6 0 0 53 28 60
2011 PS-05 16 33 24 19 8 0 0 49 26 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 29 20 17 16 0 0 47 33 338
2014 PS-02 18 40 22 15 5 0 0 57 20 40
2014 PS-03 15 31 24 16 14 0 1 46 30 172
2014 PS-04 21 22 12 24 20 1 0 43 44 78
2014 PS-05 34 29 22 8 7 0 0 63 15 27
2011 PS 16 42 17 16 9 0 0 58 26 296
2011 PS-02 17 33 25 16 10 0 0 50 25 45
2011 PS-03 15 44 16 13 11 0 0 59 24 168
2011 PS-04 12 40 18 26 5 0 0 51 31 60
2011 PS-05 16 49 0 27 8 0 0 65 35 11
2008 PS 21 35 15 19 9 1 0 56 29 270
2008 PS-02 35 36 0 19 10 0 0 70 30 38
2008 PS-03 15 35 18 21 10 0 0 50 32 152
2008 PS-04 15 35 19 18 10 3 0 52 28 40
2008 PS-05 18 55 9 19 0 0 0 73 19 11

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 24 22 18 11 13 11 1 53 27 338
2014 PS-02 15 28 22 14 15 5 0 45 31 40
2014 PS-03 20 22 24 12 16 7 1 45 30 172
2014 PS-04 34 18 12 9 10 16 0 63 23 78
2014 PS-05 45 22 14 11 4 4 0 70 16 27
2011 PS 19 23 24 14 13 6 1 45 29 295
2011 PS-02 21 27 24 12 14 2 0 49 27 44
2011 PS-03 19 20 26 13 14 6 1 42 29 168
2011 PS-04 15 25 21 15 13 10 2 45 32 60
2011 PS-05 16 24 17 27 8 8 0 43 38 11
2008 PS 20 28 18 15 10 9 0 53 28 269
2008 PS-02 34 28 18 5 8 6 0 67 14 38
2008 PS-03 15 29 15 19 12 10 0 49 35 151
2008 PS-04 15 30 27 10 8 8 3 51 20 40
2008 PS-05 26 37 37 0 0 0 0 63 0 11
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 40 32 13 7 4 1 4 75 12 337
2014 PS-02 46 30 8 8 8 0 0 76 16 40
2014 PS-03 40 38 8 7 3 2 2 81 11 171
2014 PS-04 35 27 15 7 6 0 10 69 15 78
2014 PS-05 60 33 4 0 0 0 4 96 0 27
2011 PS 35 35 14 6 7 3 0 72 13 295
2011 PS-02 23 41 13 6 12 5 0 67 19 44
2011 PS-03 41 29 12 8 7 2 0 72 16 167
2011 PS-04 29 47 14 5 0 5 0 80 5 61
2011 PS-05 24 33 43 0 0 0 0 57 0 11
2008 PS 31 34 10 10 8 5 1 70 19 269
2008 PS-02 45 29 8 5 10 2 0 76 16 38
2008 PS-03 26 35 11 12 9 6 2 65 22 152
2008 PS-04 36 31 15 8 2 8 0 73 11 39
2008 PS-05 18 55 9 0 9 9 0 80 10 11

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 42 33 9 10 5 1 0 75 15 338
2014 PS-02 41 38 8 11 3 0 0 79 13 40
2014 PS-03 42 40 6 7 4 1 1 83 11 172
2014 PS-04 43 24 19 7 7 0 0 67 14 78
2014 PS-05 60 33 4 0 0 4 0 96 0 27
2011 PS 35 35 12 9 8 1 0 70 17 295
2011 PS-02 25 35 9 17 14 0 0 60 31 44
2011 PS-03 39 35 12 6 7 1 0 74 14 167
2011 PS-04 34 37 16 8 5 0 0 71 13 61
2011 PS-05 16 33 25 19 8 0 0 49 26 11
2008 PS 33 32 9 14 11 0 1 66 25 268
2008 PS-02 53 24 5 8 10 0 0 77 18 38
2008 PS-03 27 31 11 17 12 0 1 59 29 151
2008 PS-04 28 39 8 10 13 0 3 69 23 39
2008 PS-05 27 46 9 9 9 0 0 73 19 11

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 43 27 13 11 5 1 1 71 16 338
2014 PS-02 42 29 8 16 5 0 0 72 21 40
2014 PS-03 41 32 11 9 4 2 1 75 14 172
2014 PS-04 44 23 11 14 7 0 1 67 21 78
2014 PS-05 65 27 0 0 4 0 4 96 4 27

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 24 30 15 12 7 10 1 60 22 338
2014 PS-02 31 35 16 11 5 3 0 68 16 40
2014 PS-03 20 28 20 9 10 12 1 55 22 172
2014 PS-04 31 31 12 9 3 15 0 72 14 78
2014 PS-05 27 42 7 7 7 7 4 77 16 27
2011 PS 19 34 18 12 11 7 0 57 24 296
2011 PS-02 21 37 9 6 15 13 0 66 24 44
2011 PS-03 19 29 21 14 11 7 0 51 26 168
2011 PS-04 21 39 14 11 10 5 0 63 22 61
2011 PS-05 8 48 35 9 0 0 0 56 9 11

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 16 31 21 15 11 6 0 50 27 338
2014 PS-02 20 42 13 13 10 3 0 63 24 40
2014 PS-03 13 26 28 13 14 6 1 42 28 172
2014 PS-04 19 36 20 9 6 10 0 61 17 78
2014 PS-05 30 42 6 11 7 4 0 74 19 27
2011 PS 15 30 20 20 12 2 1 46 33 296
2011 PS-02 13 34 22 11 16 2 2 48 28 44
2011 PS-03 17 27 20 22 12 2 1 45 35 168
2011 PS-04 18 32 16 22 10 2 0 51 33 61
2011 PS-05 0 40 24 17 19 0 0 40 36 11
2008 PS 17 32 20 17 12 3 0 50 30 270
2008 PS-02 18 37 13 17 16 0 0 55 32 38
2008 PS-03 12 30 23 18 14 3 0 43 32 152
2008 PS-04 20 38 12 18 10 3 0 59 28 40
2008 PS-05 36 28 18 19 0 0 0 64 19 11

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 14 24 17 20 15 9 1 42 39 338
2014 PS-02 16 30 21 15 13 5 0 49 30 40
2014 PS-03 10 23 21 19 15 10 2 38 38 172
2014 PS-04 16 23 16 25 8 12 0 44 38 78
2014 PS-05 34 31 7 18 11 0 0 64 29 27
2011 PS 6 30 25 22 11 6 0 38 35 295
2011 PS-02 4 25 26 22 12 11 0 33 38 43
2011 PS-03 7 28 27 22 10 6 0 37 34 168
2011 PS-04 6 38 24 19 10 3 0 45 30 61
2011 PS-05 0 24 24 33 19 0 0 24 52 11
2008 PS 10 31 15 26 12 6 0 43 41 270
2008 PS-02 18 37 3 22 18 3 0 56 41 38
2008 PS-03 5 28 20 27 12 8 0 35 43 152
2008 PS-04 13 38 9 30 7 3 0 51 39 40
2008 PS-05 18 37 9 28 9 0 0 54 37 11

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 20 16 17 22 7 1 41 42 337
2014 PS-02 17 27 5 21 23 7 0 47 47 40
2014 PS-03 9 21 21 16 21 11 1 34 42 172
2014 PS-04 30 19 13 16 19 3 0 51 36 77
2014 PS-05 35 19 25 10 7 3 0 56 18 27
2011 PS 8 25 21 22 16 8 0 36 41 295
2011 PS-02 6 15 18 25 25 10 0 24 57 43
2011 PS-03 7 24 23 21 17 8 0 33 41 168
2011 PS-04 9 33 18 23 10 8 0 46 35 61
2011 PS-05 0 49 17 34 0 0 0 49 34 11
2008 PS 11 27 19 19 13 10 0 43 37 270
2008 PS-02 18 34 8 8 23 9 0 57 34 38
2008 PS-03 7 26 21 20 13 13 0 39 38 152
2008 PS-04 15 15 25 27 13 5 0 32 42 40
2008 PS-05 8 37 27 28 0 0 0 45 28 11

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 13 34 15 20 13 3 1 49 35 338
2014 PS-02 17 24 6 33 18 3 0 42 52 40
2014 PS-03 9 30 20 18 16 5 2 42 37 172
2014 PS-04 17 40 14 21 8 0 0 57 30 78
2014 PS-05 26 37 18 12 7 0 0 63 19 27
2011 PS 11 32 20 21 12 4 0 45 34 295
2011 PS-02 11 19 18 28 19 6 0 31 50 43
2011 PS-03 12 30 19 25 9 4 0 44 36 168
2011 PS-04 11 42 24 10 12 2 0 54 22 61
2011 PS-05 0 32 25 17 26 0 0 32 43 11
2008 PS 14 35 12 24 12 3 0 50 37 270
2008 PS-02 21 40 12 10 18 0 0 60 28 38
2008 PS-03 14 32 14 25 12 3 0 47 39 152
2008 PS-04 8 45 13 23 12 0 0 53 35 40
2008 PS-05 18 28 0 45 9 0 0 45 55 11

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 24 25 13 18 16 3 0 50 36 337
2014 PS-02 30 18 13 24 16 0 0 48 40 39
2014 PS-03 20 21 17 17 19 5 1 43 39 172
2014 PS-04 27 35 10 19 8 0 0 62 27 78
2014 PS-05 45 19 10 14 4 8 0 70 19 27
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 15 36 16 22 11 0 0 51 33 338
2014 PS-02 13 50 13 17 7 0 0 63 24 40
2014 PS-03 15 33 15 26 11 0 1 47 38 172
2014 PS-04 20 31 12 25 12 0 0 51 37 78
2014 PS-05 18 56 10 3 12 0 0 75 15 27
2011 PS 15 37 17 17 14 0 0 52 31 297
2011 PS-02 16 23 28 21 12 0 0 39 33 45
2011 PS-03 13 42 13 17 15 0 0 56 32 168
2011 PS-04 17 32 18 19 13 0 0 50 32 61
2011 PS-05 16 59 17 8 0 0 0 75 8 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 12 21 14 23 17 11 2 38 46 338
2014 PS-02 9 20 13 31 18 10 0 32 54 40
2014 PS-03 8 18 19 16 19 17 3 33 44 172
2014 PS-04 19 30 12 20 13 6 0 52 35 78
2014 PS-05 16 19 10 36 15 0 4 37 53 27

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 33 37 12 12 7 0 0 70 18 338
2014 PS-02 39 36 18 2 5 0 0 75 7 40
2014 PS-03 30 40 10 11 7 1 1 71 19 172
2014 PS-04 35 30 17 10 8 0 0 65 18 78
2014 PS-05 30 66 4 0 0 0 0 96 0 27
2011 PS 27 35 15 14 9 0 0 62 23 295
2011 PS-02 27 35 11 14 12 0 0 62 27 44
2011 PS-03 27 35 17 13 7 0 1 63 21 167
2011 PS-04 26 35 17 12 10 0 0 61 22 61
2011 PS-05 24 26 8 26 16 0 0 50 42 11
2008 PS 25 35 13 14 10 0 2 62 25 268
2008 PS-02 38 31 8 5 18 0 0 69 23 38
2008 PS-03 20 37 17 13 10 1 2 59 24 151
2008 PS-04 26 31 8 28 8 0 0 57 36 39
2008 PS-05 9 63 9 18 0 0 0 73 18 11

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 45 30 14 4 2 2 2 79 6 338
2014 PS-02 42 39 9 0 5 4 0 85 5 40
2014 PS-03 48 30 11 4 1 2 2 83 6 172
2014 PS-04 47 31 14 0 4 3 1 81 5 78
2014 PS-05 45 29 8 4 0 0 14 86 5 27
2011 PS 35 34 13 5 7 4 2 73 13 295
2011 PS-02 38 31 4 7 14 2 5 73 22 44
2011 PS-03 39 30 13 6 6 5 2 74 12 167
2011 PS-04 29 42 16 3 5 3 2 75 8 61
2011 PS-05 16 32 44 8 0 0 0 48 8 11
2008 PS 39 27 11 7 6 9 2 74 14 269
2008 PS-02 40 23 8 8 10 9 3 71 20 38
2008 PS-03 38 27 13 5 6 8 3 73 12 151
2008 PS-04 38 28 9 7 8 10 0 73 17 40
2008 PS-05 26 46 0 19 0 9 0 80 20 11

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 18 40 9 25 6 1 1 59 32 58
2014 PS-04 18 37 10 26 6 2 2 57 33 52

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 26 42 15 7 9 1 1 68 16 337
2014 PS-02 22 46 8 16 5 3 0 71 21 40
2014 PS-03 25 47 15 6 6 1 1 73 12 172
2014 PS-04 29 41 8 7 15 0 0 70 22 77
2014 PS-05 24 39 22 4 7 0 4 65 12 27
2011 PS 26 43 10 14 5 1 0 70 20 296
2011 PS-02 25 37 10 19 8 0 0 62 27 44
2011 PS-03 30 39 12 12 5 2 0 70 18 168
2011 PS-04 18 51 8 14 5 2 2 72 20 61
2011 PS-05 35 32 8 26 0 0 0 67 26 11
2008 PS 25 39 14 13 7 2 1 65 21 270
2008 PS-02 33 29 19 5 13 0 0 63 18 38
2008 PS-03 23 39 13 16 6 2 1 64 23 152
2008 PS-04 27 42 13 10 8 0 0 70 18 40
2008 PS-05 36 37 0 19 0 9 0 80 20 11

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 25 29 19 11 8 9 1 59 20 338
2014 PS-02 29 27 21 13 0 10 0 62 14 40
2014 PS-03 20 32 17 9 9 12 1 60 21 172
2014 PS-04 33 32 16 7 7 4 0 69 14 78
2014 PS-05 24 18 22 19 14 0 4 44 34 27
2011 PS 30 31 12 13 7 7 0 66 21 296
2011 PS-02 32 34 10 8 10 6 0 70 19 44
2011 PS-03 28 31 11 14 7 9 0 64 23 168
2011 PS-04 35 32 13 11 5 3 2 70 16 61
2011 PS-05 43 33 9 16 0 0 0 76 16 11
2008 PS 26 29 15 9 10 9 1 61 22 269
2008 PS-02 32 5 20 5 17 18 3 47 28 38
2008 PS-03 21 32 14 12 12 8 1 57 27 151
2008 PS-04 35 37 13 8 5 3 0 74 13 40
2008 PS-05 63 28 0 9 0 0 0 91 9 11

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 19 32 12 18 19 0 0 51 37 338
2014 PS-02 10 52 5 15 18 0 0 62 33 40
2014 PS-03 17 30 12 21 20 0 1 47 41 172
2014 PS-04 23 21 16 15 26 0 0 44 41 78
2014 PS-05 41 34 10 7 8 0 0 75 15 27
2011 PS 24 45 8 14 8 1 0 70 22 297
2011 PS-02 20 55 9 6 10 0 0 75 16 45
2011 PS-03 25 45 6 15 9 0 0 70 24 168
2011 PS-04 22 41 13 13 8 3 0 65 22 61
2011 PS-05 32 43 0 26 0 0 0 74 26 11
2008 PS 21 43 9 15 12 0 0 64 27 270
2008 PS-02 29 37 0 13 21 0 0 66 34 38
2008 PS-03 16 47 11 17 9 1 0 63 26 152
2008 PS-04 19 35 13 15 18 0 0 55 33 40
2008 PS-05 18 64 9 0 9 0 0 82 9 11

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 47 37 8 7 2 0 0 84 8 338
2014 PS-02 53 35 2 10 0 0 0 88 10 40
2014 PS-03 45 42 9 3 1 0 1 87 4 172
2014 PS-04 46 31 6 15 2 0 0 77 17 78
2014 PS-05 37 40 15 4 4 0 0 77 8 27
2011 PS 53 34 5 5 3 0 0 87 7 297
2011 PS-02 50 31 6 6 4 2 0 84 10 45
2011 PS-03 58 31 5 4 3 0 0 89 7 168
2011 PS-04 39 45 6 7 3 0 0 84 10 61
2011 PS-05 57 43 0 0 0 0 0 100 0 11
2008 PS 47 42 5 4 1 0 0 90 5 270
2008 PS-02 53 42 3 2 0 0 0 95 2 38
2008 PS-03 43 45 5 5 1 1 0 88 7 152
2008 PS-04 57 35 5 0 3 0 0 92 3 40
2008 PS-05 45 46 9 0 0 0 0 91 0 11

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 53 35 3 5 5 0 0 87 9 338
2014 PS-02 58 34 0 5 3 0 0 92 8 40
2014 PS-03 53 37 3 5 2 0 1 90 7 172
2014 PS-04 52 33 3 2 11 0 0 84 13 78
2014 PS-05 48 30 8 14 0 0 0 78 14 27
2011 PS 62 28 4 4 1 0 0 91 5 297
2011 PS-02 61 27 2 8 2 0 0 88 10 45
2011 PS-03 66 26 3 3 1 0 0 93 5 168
2011 PS-04 53 31 10 3 2 2 0 85 5 61
2011 PS-05 76 24 0 0 0 0 0 100 0 11
2008 PS 56 37 3 4 1 0 0 92 5 270
2008 PS-02 59 33 0 7 0 0 0 93 7 38
2008 PS-03 53 38 4 4 1 0 0 91 5 152
2008 PS-04 52 40 3 3 3 0 0 92 5 40
2008 PS-05 73 27 0 0 0 0 0 100 0 11

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 20 23 15 17 22 2 1 44 40 338
2014 PS-02 18 27 17 16 17 3 3 47 34 40
2014 PS-03 9 24 15 23 24 3 1 35 49 172
2014 PS-04 38 19 11 13 18 1 0 58 31 78
2014 PS-05 34 25 27 4 11 0 0 59 14 27
2011 PS 19 31 14 20 14 2 0 50 35 297
2011 PS-02 26 29 17 14 12 2 0 57 26 45
2011 PS-03 18 31 11 22 17 1 0 50 39 168
2011 PS-04 14 31 20 15 14 5 2 48 31 61
2011 PS-05 0 48 0 44 8 0 0 48 52 11
2008 PS 17 28 18 21 15 1 0 46 37 268
2008 PS-02 31 29 8 17 13 3 0 62 30 38
2008 PS-03 11 24 25 24 15 1 0 36 39 150
2008 PS-04 17 35 8 18 20 3 0 53 39 40
2008 PS-05 8 64 0 18 9 0 0 73 27 11

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 21 19 16 19 3 5 41 38 338
2014 PS-02 15 33 14 21 15 3 0 48 37 40
2014 PS-03 11 21 19 18 22 4 5 35 45 172
2014 PS-04 31 19 25 10 11 1 3 52 21 78
2014 PS-05 18 15 15 18 14 4 16 41 40 27
2011 PS 12 24 13 23 21 1 5 39 47 297
2011 PS-02 12 25 6 28 20 2 8 40 53 45
2011 PS-03 11 26 16 21 21 1 5 39 45 168
2011 PS-04 20 14 13 21 27 2 3 37 50 61
2011 PS-05 0 40 9 43 8 0 0 40 51 11
2008 PS 13 30 13 18 20 4 1 46 41 269
2008 PS-02 18 42 5 8 18 8 0 66 29 37
2008 PS-03 12 24 15 21 24 3 1 37 47 152
2008 PS-04 10 45 10 15 15 3 2 58 32 40
2008 PS-05 27 27 0 28 18 0 0 54 46 11

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 11 37 13 21 18 0 0 48 39 337
2014 PS-02 15 39 14 25 8 0 0 54 32 40
2014 PS-03 7 34 14 27 16 0 1 42 44 171
2014 PS-04 17 40 11 14 19 0 0 56 33 78
2014 PS-05 22 48 12 8 11 0 0 69 19 27
2011 PS 20 41 10 17 12 0 0 61 30 295
2011 PS-02 22 39 6 17 16 0 0 61 33 45
2011 PS-03 14 41 11 20 14 0 0 55 34 167
2011 PS-04 32 39 11 16 2 0 0 71 18 61
2011 PS-05 25 48 0 8 19 0 0 74 26 11

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 16 35 19 15 13 0 0 52 29 338
2014 PS-02 17 36 18 15 10 3 0 55 26 40
2014 PS-03 12 33 20 15 18 0 1 46 34 172
2014 PS-04 19 39 14 18 9 0 0 58 28 78
2014 PS-05 26 48 7 11 8 0 0 74 18 27

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 20 33 17 20 9 0 0 54 30 338
2014 PS-02 20 39 13 25 3 0 0 59 28 40
2014 PS-03 15 34 20 18 11 1 1 50 30 172
2014 PS-04 31 27 14 21 7 0 0 58 29 78
2014 PS-05 25 45 15 0 15 0 0 70 15 27
2011 PS 25 42 14 11 7 0 0 68 18 296
2011 PS-02 22 41 13 17 8 0 0 63 24 45
2011 PS-03 25 41 19 8 7 0 1 66 15 167
2011 PS-04 30 36 10 14 9 0 0 66 24 61
2011 PS-05 25 58 0 9 8 0 0 84 16 11

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 28 29 21 12 9 0 1 58 21 337
2014 PS-02 28 23 32 8 10 0 0 51 18 40
2014 PS-03 23 35 20 15 6 1 1 58 21 171
2014 PS-04 40 22 20 9 7 0 1 63 17 78
2014 PS-05 41 26 22 3 8 0 0 67 11 27
2011 PS 28 43 12 9 7 0 1 72 16 297
2011 PS-02 28 40 10 12 8 0 2 69 20 45
2011 PS-03 31 41 10 10 8 0 1 72 18 168
2011 PS-04 26 44 18 5 6 2 0 71 11 61
2011 PS-05 8 64 19 9 0 0 0 72 9 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 23 25 8 13 24 2 6 51 40 338
2014 PS-02 14 23 4 18 20 5 16 47 48 40
2014 PS-03 21 24 8 14 21 3 9 51 40 172
2014 PS-04 28 29 7 11 25 0 0 57 36 78
2014 PS-05 29 23 18 0 30 0 0 52 30 27
2011 PS 24 27 7 16 18 0 8 55 37 297
2011 PS-02 27 13 2 18 21 2 17 49 49 45
2011 PS-03 25 29 6 14 19 0 7 58 35 168
2011 PS-04 20 29 16 20 11 0 4 51 33 61
2011 PS-05 19 24 9 25 16 0 8 46 45 11
2008 PS 22 28 9 17 17 4 3 54 36 269
2008 PS-02 30 19 10 10 16 10 5 57 31 38
2008 PS-03 20 32 10 14 19 1 4 55 34 151
2008 PS-04 19 30 5 23 15 3 5 54 41 40
2008 PS-05 8 27 0 46 19 0 0 36 64 11

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 25 33 17 11 13 0 1 59 24 338
2014 PS-02 29 43 23 5 0 0 0 72 5 40
2014 PS-03 27 36 18 9 9 0 1 64 18 172
2014 PS-04 26 30 12 14 18 0 0 56 32 78
2014 PS-05 15 25 26 23 8 0 4 41 32 27
2011 PS 19 31 26 13 11 1 0 50 24 296
2011 PS-02 30 27 25 8 10 0 0 57 18 45
2011 PS-03 16 31 27 11 14 1 1 48 25 167
2011 PS-04 15 32 27 17 8 2 0 47 26 61
2011 PS-05 0 40 24 36 0 0 0 40 36 11
2008 PS 17 35 26 15 7 0 0 51 22 270
2008 PS-02 25 44 26 3 3 0 0 69 5 38
2008 PS-03 17 35 25 16 6 0 0 52 22 152
2008 PS-04 7 25 27 25 15 0 0 32 40 40
2008 PS-05 8 19 28 27 18 0 0 27 45 11

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 45 23 10 11 8 2 2 71 19 338
2014 PS-02 47 32 2 8 11 0 0 79 19 40
2014 PS-03 47 26 8 10 5 2 3 76 15 172
2014 PS-04 45 15 4 18 13 3 3 63 33 78
2014 PS-05 55 23 14 0 4 4 0 81 4 27
2011 PS 39 31 9 9 9 1 4 72 18 297
2011 PS-02 30 30 10 9 12 2 6 66 23 45
2011 PS-03 41 27 9 9 10 0 3 70 20 168
2011 PS-04 39 39 6 8 3 2 3 81 12 61
2011 PS-05 33 43 16 8 0 0 0 76 8 11

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 PS 21 47 32 338
2014 PS-02 17 49 34 40
2014 PS-03 15 47 38 172
2014 PS-04 26 49 25 78
2014 PS-05 11 63 26 27
2011 PS 19 48 33 295
2011 PS-02 24 37 39 44
2011 PS-03 16 50 34 167
2011 PS-04 23 51 26 61
2011 PS-05 25 24 51 11

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 PS 31 11 17 36 5 61
2014 PS-03 20 15 31 30 4 26
2014 PS-04 18 11 4 64 4 18
2011 PS 11 24 19 36 10 60
2011 PS-02 0 23 23 47 8 13
2011 PS-03 17 7 19 46 10 28
2011 PS-04 7 51 7 20 15 14
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 36 39 13 6 6 0 0 76 11 338
2014 PS-02 21 63 11 5 0 0 0 84 5 40
2014 PS-03 35 40 13 7 4 0 1 76 11 172
2014 PS-04 43 33 16 4 3 1 0 77 6 78
2014 PS-05 52 22 18 3 4 0 0 75 7 27
2011 PS 43 42 6 6 3 0 0 85 9 296
2011 PS-02 39 45 4 10 2 0 0 84 12 45
2011 PS-03 47 41 4 5 3 0 0 88 8 168
2011 PS-04 42 37 11 7 3 0 0 79 10 61
2011 PS-05 27 73 0 0 0 0 0 100 0 10
2008 PS 47 39 9 4 2 0 0 86 5 270
2008 PS-02 41 46 5 5 0 3 0 89 5 38
2008 PS-03 45 38 10 4 3 0 0 83 6 152
2008 PS-04 53 40 5 0 3 0 0 93 3 40
2008 PS-05 72 19 0 9 0 0 0 91 9 11

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 19 41 18 13 8 1 0 61 21 338
2014 PS-02 22 52 5 10 10 0 0 74 20 40
2014 PS-03 14 43 21 14 7 1 1 58 21 172
2014 PS-04 24 40 17 16 3 0 0 64 18 78
2014 PS-05 35 44 18 3 0 0 0 78 3 27
2011 PS 20 42 20 12 5 1 0 62 17 297
2011 PS-02 10 45 20 12 12 0 0 56 24 45
2011 PS-03 22 38 21 12 5 1 1 61 17 168
2011 PS-04 23 43 19 11 2 2 0 67 13 61
2011 PS-05 8 49 26 16 0 0 0 57 16 11

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 30 22 11 10 9 0 52 24 337
2014 PS-02 18 36 21 6 10 10 0 60 17 40
2014 PS-03 13 30 27 12 5 13 1 49 20 171
2014 PS-04 22 27 17 16 13 6 0 52 31 78
2014 PS-05 24 48 22 3 0 3 0 74 3 27
2011 PS 13 43 20 11 6 8 0 60 19 297
2011 PS-02 8 40 25 11 12 4 0 51 24 45
2011 PS-03 11 40 22 13 6 9 0 56 20 168
2011 PS-04 18 50 13 3 5 11 0 77 9 61
2011 PS-05 8 57 9 26 0 0 0 65 26 11

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 14 27 40 14 5 1 1 19 41 337
2014 PS-02 8 28 34 21 8 3 0 29 36 40
2014 PS-03 8 22 43 17 8 1 1 25 31 172
2014 PS-04 28 23 39 10 1 0 0 11 51 77
2014 PS-05 12 29 42 11 3 0 4 14 42 27
2011 PS 7 24 35 23 9 1 1 32 32 297
2011 PS-02 10 30 31 19 6 4 0 26 42 45
2011 PS-03 7 23 34 24 11 0 2 35 30 168
2011 PS-04 7 27 37 21 6 2 0 28 34 61
2011 PS-05 16 8 60 16 0 0 0 16 24 11
2008 PS 7 24 35 25 6 1 1 32 32 269
2008 PS-02 3 17 34 28 19 0 0 47 19 38
2008 PS-03 9 20 36 27 6 0 2 33 31 152
2008 PS-04 3 43 28 23 0 3 0 24 47 39
2008 PS-05 9 9 64 9 8 0 0 18 18 11

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 12 28 34 15 7 2 2 23 42 336
2014 PS-02 13 21 40 18 5 3 0 24 35 40
2014 PS-03 12 22 31 18 10 3 3 31 36 171
2014 PS-04 18 32 39 7 4 1 0 10 50 78
2014 PS-05 8 18 39 25 7 0 4 33 27 26
2011 PS 13 21 34 19 10 2 1 30 35 297
2011 PS-02 22 27 24 17 6 4 0 24 51 45
2011 PS-03 12 18 36 19 11 2 2 31 31 168
2011 PS-04 12 24 31 24 9 2 0 33 36 61
2011 PS-05 9 8 68 16 0 0 0 16 16 11
2008 PS 10 24 33 21 7 3 2 30 36 269
2008 PS-02 8 27 35 12 10 3 5 24 38 38
2008 PS-03 12 24 33 20 7 2 2 28 37 152
2008 PS-04 8 26 36 23 5 3 0 29 35 39
2008 PS-05 9 19 36 19 18 0 0 36 28 11

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 22 26 24 16 6 3 4 23 51 337
2014 PS-02 11 39 18 25 8 0 0 33 49 40
2014 PS-03 18 18 29 18 9 4 6 29 39 172
2014 PS-04 33 31 23 8 2 1 2 10 66 78
2014 PS-05 27 14 16 28 7 4 4 38 45 26
2011 PS 15 20 30 17 9 3 5 28 39 297
2011 PS-02 13 23 24 21 12 4 4 35 39 45
2011 PS-03 13 16 33 20 9 3 7 31 32 168
2011 PS-04 19 27 32 11 5 3 3 17 49 61
2011 PS-05 34 40 26 0 0 0 0 0 74 11
2008 PS 14 24 27 22 8 2 4 31 41 268
2008 PS-02 3 22 29 23 22 0 3 46 25 38
2008 PS-03 14 24 23 25 7 2 4 35 41 151
2008 PS-04 28 27 30 13 0 3 0 13 56 40
2008 PS-05 28 19 37 9 8 0 0 17 46 11

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 13 15 42 18 9 1 2 28 29 335
2014 PS-02 0 8 48 24 12 3 5 39 9 40
2014 PS-03 7 17 40 23 11 0 2 34 25 169
2014 PS-04 27 16 44 7 5 0 1 13 43 78
2014 PS-05 11 18 33 23 7 4 4 32 32 27
2011 PS 10 20 36 22 9 1 2 32 31 295
2011 PS-02 8 19 29 29 12 4 0 43 28 45
2011 PS-03 9 16 38 25 8 0 3 34 26 167
2011 PS-04 16 23 42 10 7 2 0 17 40 60
2011 PS-05 0 67 25 8 0 0 0 8 67 11
2008 PS 9 19 41 20 9 0 1 30 29 269
2008 PS-02 9 0 39 29 23 0 0 52 9 38
2008 PS-03 10 21 41 21 7 0 2 28 31 152
2008 PS-04 7 28 53 12 0 0 0 12 35 40
2008 PS-05 18 46 19 9 8 0 0 18 64 11

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 31 28 23 9 7 0 2 16 60 337
2014 PS-02 35 34 15 9 7 0 0 16 69 40
2014 PS-03 29 30 28 7 3 0 3 11 61 172
2014 PS-04 37 30 21 6 6 0 0 12 67 78
2014 PS-05 23 23 16 23 7 0 8 33 50 26
2011 PS 24 28 25 10 9 2 1 20 54 297
2011 PS-02 24 29 16 17 10 4 0 28 55 45
2011 PS-03 24 28 27 9 9 0 2 18 54 168
2011 PS-04 26 31 29 5 7 3 0 12 58 61
2011 PS-05 25 40 8 26 0 0 0 26 65 11
2008 PS 22 27 25 17 6 1 2 24 51 269
2008 PS-02 16 23 29 12 15 5 0 29 41 38
2008 PS-03 23 25 24 20 5 1 3 25 50 151
2008 PS-04 28 37 23 10 2 0 0 13 65 40
2008 PS-05 19 37 27 9 8 0 0 18 55 11

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 23 26 19 10 1 4 30 43 336
2014 PS-02 18 13 33 22 10 0 4 33 32 40
2014 PS-03 8 22 29 22 11 1 5 36 33 171
2014 PS-04 30 24 26 10 9 0 1 19 55 78
2014 PS-05 18 19 19 28 11 0 4 41 39 26
2011 PS 14 24 27 18 14 1 3 33 39 297
2011 PS-02 18 13 40 17 8 0 4 26 32 45
2011 PS-03 15 25 22 18 17 1 2 36 41 168
2011 PS-04 13 24 29 20 10 2 3 31 39 61
2011 PS-05 0 50 50 0 0 0 0 0 50 11
2008 PS 20 29 25 15 7 2 2 24 51 269
2008 PS-02 20 26 21 12 13 3 5 27 50 38
2008 PS-03 19 32 25 15 5 1 3 21 53 152
2008 PS-04 28 31 26 12 3 0 0 15 60 39
2008 PS-05 9 28 37 18 8 0 0 26 37 11

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 30 22 26 14 4 1 3 19 54 337
2014 PS-02 26 36 17 12 7 3 0 19 63 40
2014 PS-03 23 23 32 12 5 1 5 18 49 172
2014 PS-04 44 14 26 15 1 0 1 16 58 78
2014 PS-05 30 11 27 17 11 0 4 29 43 26

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 57 35 4 3 1 0 0 93 4 338
2014 PS-02 58 37 2 0 3 0 0 96 3 40
2014 PS-03 52 37 6 4 0 0 1 90 4 172
2014 PS-04 63 31 3 2 1 1 0 95 3 78
2014 PS-05 56 44 0 0 0 0 0 100 0 27
2011 PS 63 32 2 2 1 0 0 95 3 297
2011 PS-02 45 49 2 4 0 0 0 94 4 45
2011 PS-03 66 29 3 2 1 0 0 95 3 168
2011 PS-04 66 31 2 0 2 0 0 97 2 61
2011 PS-05 68 24 0 9 0 0 0 91 9 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 39 35 8 13 5 0 1 74 18 337
2014 PS-02 38 36 6 13 8 0 0 73 20 40
2014 PS-03 31 37 11 15 5 0 1 69 20 171
2014 PS-04 47 35 3 9 5 0 0 83 14 78
2014 PS-05 37 36 11 16 0 0 0 73 16 27

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 39 39 8 8 5 0 0 79 13 338
2014 PS-02 42 46 5 5 3 0 0 88 8 40
2014 PS-03 40 36 9 9 6 0 1 76 15 172
2014 PS-04 47 39 6 4 3 1 0 87 7 78
2014 PS-05 37 33 10 8 11 0 0 71 19 27

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 39 36 12 4 2 6 1 80 7 338
2014 PS-02 42 33 15 5 0 5 0 79 5 40
2014 PS-03 29 40 14 4 4 7 1 75 10 172
2014 PS-04 59 27 6 3 0 4 0 90 4 78
2014 PS-05 38 29 18 3 0 4 8 75 4 27

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 35 37 15 7 3 2 1 74 10 337
2014 PS-02 28 44 18 10 0 0 0 72 10 40
2014 PS-03 25 38 19 10 5 2 1 66 15 172
2014 PS-04 57 26 10 4 2 2 0 84 5 78
2014 PS-05 44 26 19 0 8 3 0 72 8 26
2011 PS 31 38 13 9 5 4 0 72 15 295
2011 PS-02 34 34 6 13 6 7 0 73 20 43
2011 PS-03 29 36 15 11 6 3 0 68 17 168
2011 PS-04 28 51 14 3 0 3 0 82 3 61
2011 PS-05 42 24 8 8 19 0 0 66 26 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 38 36 13 8 4 0 1 75 12 338
2014 PS-02 37 45 5 8 5 0 0 82 13 40
2014 PS-03 35 31 18 8 6 1 1 67 14 172
2014 PS-04 46 37 8 7 2 0 0 83 9 78
2014 PS-05 53 25 11 4 7 0 0 78 11 27
2011 PS 32 43 10 9 7 0 0 75 16 294
2011 PS-02 28 42 4 13 13 0 0 71 25 43
2011 PS-03 34 43 9 7 8 0 0 77 14 167
2011 PS-04 27 44 14 13 2 0 0 71 15 61
2011 PS-05 17 64 0 19 0 0 0 81 19 11
2008 PS 29 41 10 12 7 0 0 70 19 269
2008 PS-02 38 40 7 5 11 0 0 78 16 37
2008 PS-03 25 42 9 16 7 0 0 68 24 152
2008 PS-04 23 45 13 12 8 0 0 68 19 40
2008 PS-05 45 37 18 0 0 0 0 82 0 11

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 29 27 17 14 8 2 3 59 24 338
2014 PS-02 26 22 20 14 10 3 5 52 26 40
2014 PS-03 17 31 17 17 11 3 5 52 29 172
2014 PS-04 51 23 9 9 6 1 0 75 16 78
2014 PS-05 37 26 7 19 7 0 4 66 27 27

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 42 43 9 4 1 2 1 87 5 338
2014 PS-02 28 54 8 8 0 3 0 84 8 40
2014 PS-03 37 45 9 4 1 2 1 85 6 172
2014 PS-04 46 44 6 1 1 2 0 92 2 78
2014 PS-05 45 33 14 7 0 0 0 78 7 27
2011 PS 40 39 10 8 2 1 0 80 10 297
2011 PS-02 30 50 8 8 2 2 0 81 10 45
2011 PS-03 42 36 11 8 3 1 1 79 10 168
2011 PS-04 43 41 9 3 2 2 0 85 5 61
2011 PS-05 24 41 16 19 0 0 0 65 19 11

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 42 36 8 6 5 2 1 80 11 338
2014 PS-02 40 32 8 10 7 3 0 74 18 40
2014 PS-03 36 35 11 8 8 2 1 73 16 172
2014 PS-04 60 30 4 3 2 1 0 91 4 78
2014 PS-05 41 44 4 3 4 4 0 88 8 27
2011 PS 38 38 7 9 6 2 0 78 15 296
2011 PS-02 32 33 11 8 12 4 0 68 21 45
2011 PS-03 38 41 4 10 5 2 0 80 15 167
2011 PS-04 37 38 6 12 3 2 2 78 15 61
2011 PS-05 49 24 27 0 0 0 0 73 0 11
2008 PS 40 34 7 12 4 1 1 76 17 270
2008 PS-02 50 26 10 5 9 0 0 76 14 38
2008 PS-03 35 36 8 16 3 2 1 73 19 152
2008 PS-04 50 32 3 10 5 0 0 82 15 40
2008 PS-05 54 28 9 9 0 0 0 81 9 11

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 34 33 13 10 6 4 1 70 16 338
2014 PS-02 44 30 10 12 3 2 0 75 15 40
2014 PS-03 21 33 16 14 9 6 1 58 25 172
2014 PS-04 50 32 11 4 3 0 0 82 7 78
2014 PS-05 19 51 8 7 4 11 0 79 12 27
2011 PS 22 40 14 16 6 3 0 64 22 296
2011 PS-02 20 34 13 17 11 5 0 57 30 44
2011 PS-03 20 41 14 15 7 3 0 62 23 168
2011 PS-04 27 41 16 15 0 2 0 69 15 61
2011 PS-05 16 66 0 19 0 0 0 81 19 11

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 22 24 16 12 15 9 2 51 30 338
2014 PS-02 18 19 13 12 25 8 5 42 43 40
2014 PS-03 10 20 22 15 19 12 2 35 39 172
2014 PS-04 46 21 9 10 8 4 2 71 19 78
2014 PS-05 30 37 7 3 11 12 0 76 16 27
2011 PS 11 17 19 21 17 13 3 33 45 296
2011 PS-02 7 4 15 23 29 17 5 14 66 44
2011 PS-03 10 20 19 18 16 16 1 36 41 168
2011 PS-04 16 18 21 22 13 6 3 38 39 61
2011 PS-05 17 24 8 43 0 0 8 44 47 11

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 22 49 8 14 6 0 0 72 20 338
2014 PS-02 16 60 3 13 8 0 0 77 20 40
2014 PS-03 22 49 7 17 5 0 1 71 22 172
2014 PS-04 27 46 4 12 11 0 0 73 23 78
2014 PS-05 34 59 3 4 0 0 0 93 4 27
2011 PS 27 53 3 11 5 0 0 80 17 297
2011 PS-02 20 56 4 12 8 0 0 77 19 45
2011 PS-03 26 54 3 12 4 0 0 80 17 168
2011 PS-04 32 49 3 11 5 0 0 81 16 61
2011 PS-05 25 67 0 0 8 0 0 92 8 11
2008 PS 24 57 4 11 5 0 0 80 16 270
2008 PS-02 31 62 0 8 0 0 0 92 8 38
2008 PS-03 22 57 4 11 6 0 0 79 17 152
2008 PS-04 15 55 8 10 13 0 0 70 23 40
2008 PS-05 26 74 0 0 0 0 0 100 0 11

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 32 32 7 12 11 6 1 67 25 338
2014 PS-02 19 48 8 10 15 0 0 67 25 40
2014 PS-03 27 35 8 16 14 0 1 63 29 172
2014 PS-04 47 25 5 7 6 10 0 80 14 78
2014 PS-05 37 25 7 15 15 0 0 63 30 27
2011 PS 28 40 9 13 10 0 0 69 22 297
2011 PS-02 25 49 4 15 8 0 0 74 22 45
2011 PS-03 29 39 8 15 9 0 0 68 23 168
2011 PS-04 29 35 16 5 16 0 0 63 20 61
2011 PS-05 8 48 17 27 0 0 0 56 27 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 38 37 8 10 7 0 0 75 17 337
2014 PS-02 43 35 8 5 8 3 0 79 13 40
2014 PS-03 28 47 6 14 5 0 1 75 19 171
2014 PS-04 50 26 8 6 10 0 0 76 16 78
2014 PS-05 37 33 18 4 8 0 0 70 12 27

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 62 26 2 7 1 1 1 90 9 338
2014 PS-02 71 24 3 3 0 0 0 95 3 40
2014 PS-03 55 29 3 7 2 2 1 87 10 172
2014 PS-04 78 19 0 3 0 1 0 97 3 78
2014 PS-05 82 18 0 0 0 0 0 100 0 27
2011 PS 77 17 2 2 1 0 0 94 3 297
2011 PS-02 88 8 0 4 0 0 0 96 4 45
2011 PS-03 74 20 3 2 2 0 0 93 4 168
2011 PS-04 78 16 3 3 0 0 0 94 3 61
2011 PS-05 75 25 0 0 0 0 0 100 0 11
2008 PS 71 19 3 5 1 0 1 91 6 270
2008 PS-02 86 12 3 0 0 0 0 97 0 38
2008 PS-03 67 21 3 7 1 0 1 89 7 152
2008 PS-04 70 20 3 3 3 0 3 92 5 40
2008 PS-05 81 19 0 0 0 0 0 100 0 11

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 64 16 8 7 4 0 2 81 11 338
2014 PS-02 68 14 3 8 8 0 0 82 16 40
2014 PS-03 62 20 1 9 5 1 2 85 14 172
2014 PS-04 66 13 14 5 1 0 1 80 6 78
2014 PS-05 86 8 6 0 0 0 0 94 0 27
2011 PS 68 18 3 8 2 0 1 86 10 297
2011 PS-02 77 9 4 10 0 0 0 86 10 45
2011 PS-03 69 18 2 8 3 0 1 87 10 168
2011 PS-04 60 23 8 6 3 0 0 82 10 61
2011 PS-05 58 34 0 8 0 0 0 92 8 11
2008 PS 72 16 3 6 2 0 0 89 9 269
2008 PS-02 86 8 0 6 0 0 0 94 6 38
2008 PS-03 69 18 3 6 3 0 1 88 9 152
2008 PS-04 74 15 3 5 3 0 0 90 8 39
2008 PS-05 63 0 9 28 0 0 0 63 28 11

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 77 10 2 5 2 0 3 91 7 338
2014 PS-02 82 8 3 5 0 3 0 92 5 40
2014 PS-03 72 12 1 7 3 0 5 88 11 172
2014 PS-04 82 9 5 3 0 0 2 92 3 78
2014 PS-05 78 14 4 0 0 0 4 96 0 27
2011 PS 75 12 2 5 3 0 2 90 8 296
2011 PS-02 72 9 0 8 2 0 9 89 11 45
2011 PS-03 78 11 2 5 3 0 1 90 8 167
2011 PS-04 73 18 5 3 2 0 0 91 5 61
2011 PS-05 59 24 0 8 8 0 0 84 16 11
2008 PS 73 9 4 3 5 0 7 88 8 269
2008 PS-02 69 3 8 3 7 0 11 81 10 37
2008 PS-03 72 12 2 3 5 0 5 89 9 152
2008 PS-04 73 7 5 0 5 0 9 89 6 40
2008 PS-05 72 9 9 9 0 0 0 81 9 11

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 76 12 5 2 2 1 3 91 3 337
2014 PS-02 92 5 0 0 0 3 0 100 0 40
2014 PS-03 76 12 2 3 2 1 4 93 5 171
2014 PS-04 75 5 15 2 1 0 2 82 3 78
2014 PS-05 88 8 0 0 0 0 4 100 0 27
2011 PS 87 8 2 2 0 0 1 96 2 295
2011 PS-02 81 11 2 2 0 0 5 96 2 44
2011 PS-03 90 6 1 1 1 1 1 97 2 167
2011 PS-04 87 6 3 3 0 0 0 94 3 61
2011 PS-05 84 16 0 0 0 0 0 100 0 11
2008 PS 84 5 1 1 4 0 5 95 5 270
2008 PS-02 78 9 0 3 3 0 8 94 6 38
2008 PS-03 85 4 1 1 4 0 5 94 5 152
2008 PS-04 80 10 0 0 5 0 5 95 5 40
2008 PS-05 100 0 0 0 0 0 0 100 0 11

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 61 20 8 2 2 2 4 87 4 338
2014 PS-02 80 12 0 5 0 3 0 95 5 40
2014 PS-03 61 20 6 3 2 2 6 88 6 172
2014 PS-04 58 17 18 2 1 1 3 78 3 78
2014 PS-05 75 10 7 0 0 4 4 92 0 27

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 62 17 8 2 3 5 3 86 5 338
2014 PS-02 75 17 3 3 0 3 0 94 3 40
2014 PS-03 56 21 5 2 5 7 4 87 8 172
2014 PS-04 70 13 9 1 1 4 3 89 2 78
2014 PS-05 75 14 7 0 0 0 4 92 0 27
2011 PS 67 20 5 2 0 3 2 91 3 297
2011 PS-02 71 17 4 2 0 4 2 94 2 45
2011 PS-03 68 19 6 2 1 2 3 91 3 168
2011 PS-04 65 19 6 5 0 5 0 88 5 61
2011 PS-05 57 35 8 0 0 0 0 92 0 11
2008 PS 68 19 7 2 2 0 2 89 5 270
2008 PS-02 78 7 3 0 5 0 6 92 6 38
2008 PS-03 64 22 8 3 2 0 2 87 4 152
2008 PS-04 62 23 8 3 3 3 0 87 5 40
2008 PS-05 73 27 0 0 0 0 0 100 0 11

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PS 25 75 338
2014 PS-02 25 75 40
2014 PS-03 28 72 172
2014 PS-04 13 87 78
2014 PS-05 18 82 27

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 54 88
2014 PS-03 77 49
2014 PS-04 45 15

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 52 88
2014 PS-02 80 10
2014 PS-03 43 49

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 17 88
2014 PS-02 0 10

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 9 88
2014 PS-03 14 49
2014 PS-04 0 15

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 16 88

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS-03 0 49
2014 PS-04 0 15

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 5 88

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 28 88
2014 PS-03 33 49

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 44 88
2014 PS-03 36 49
2014 PS-04 32 15

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 54 88
2014 PS-03 48 49
2014 PS-04 52 15

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 31 88
2014 PS-03 37 49

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 46 88
2014 PS-02 80 10
2014 PS-03 32 49
2014 PS-04 38 15

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 45 88
2014 PS-02 79 10
2014 PS-03 49 49
2014 PS-04 48 15

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 36 88
2014 PS-03 36 49
2014 PS-04 41 15

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS-02 0 10
2014 PS-04 0 15

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 10 88

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 8 88
2014 PS-03 10 49

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 30 88
2014 PS-02 51 10
2014 PS-03 32 49

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 15 88
2014 PS-03 12 49

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 18 88
2014 PS-03 22 49

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 70 88
2014 PS-02 60 10
2014 PS-03 65 49
2014 PS-04 73 15

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 37 88
2014 PS-03 31 49
2014 PS-04 46 15

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 7 88
2014 PS-02 0 10

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 18 88
2014 PS-03 22 49

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 20 88
2014 PS-03 10 49

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 5 88
2014 PS-02 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 21 88
2014 PS-03 14 49

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 9 88
2014 PS-03 12 49

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PS 18 88
2014 PS-03 18 49

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 11 83
2014 PS-02 0 10
2014 PS-03 11 46

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 16 83
2014 PS-03 26 46

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 10 83
2014 PS-02 0 10
2014 PS-03 17 46

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS-02 0 10
2014 PS-04 0 13

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 10 83
2014 PS-03 11 46

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 7 83
2014 PS-02 0 10

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS-02 0 10

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 6 83
2014 PS-04 0 13

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS-02 0 10
2014 PS-04 0 13

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 33 83
2014 PS-02 70 10
2014 PS-03 17 46

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 13 83
2014 PS-03 19 46

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 49 83
2014 PS-02 80 10
2014 PS-03 60 46
2014 PS-04 36 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 0 83
2014 PS-02 0 10
2014 PS-03 0 46
2014 PS-04 0 13

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 64 83
2014 PS-02 79 10
2014 PS-03 59 46
2014 PS-04 46 13

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PS 15 83
2014 PS-03 15 46

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 15 19 18 10 12 17 9 46 29 337
2014 PS-02 15 16 8 15 13 16 18 47 42 40
2014 PS-03 5 18 20 14 11 26 6 35 36 171
2014 PS-04 29 20 17 6 8 8 13 61 17 78
2014 PS-05 34 29 15 4 7 3 8 71 13 27

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 21 29 18 11 8 11 1 57 22 338
2014 PS-02 19 30 13 18 10 8 3 54 31 40
2014 PS-03 10 34 21 14 6 12 2 51 24 172
2014 PS-04 32 28 15 7 4 13 0 69 13 78
2014 PS-05 56 22 11 3 7 0 0 78 11 27
2011 PS 17 39 17 13 8 7 0 60 22 295
2011 PS-02 12 25 24 14 14 11 0 42 32 44
2011 PS-03 18 37 16 13 9 7 0 59 23 168
2011 PS-04 18 49 13 13 2 5 0 70 16 60
2011 PS-05 8 66 26 0 0 0 0 74 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PS 6 94 338
2014 PS-03 10 90 172

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 60 25
2014 PS-03 55 18

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 73 25
2014 PS-03 78 18

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 0 25
2014 PS-03 0 18

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS-03 0 18

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 0 25
2014 PS-03 0 18

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 36 25
2014 PS-03 39 18

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 0 25
2014 PS-03 0 18

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 20 25

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 0 25
2014 PS-03 0 18

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 40 25
2014 PS-03 39 18

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 36 25
2014 PS-03 44 18

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 32 25
2014 PS-03 33 18

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 24 25

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 20 25

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PS 40 25
2014 PS-03 33 18

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS-03 0 16

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS 35 23
2014 PS-03 38 16

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS 22 23

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS 53 23
2014 PS-03 63 16

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS 0 23
2014 PS-03 0 16

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS 60 23
2014 PS-03 62 16

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PS-03 0 16

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 17 17 19 4 3 31 10 57 10 338
2014 PS-02 9 26 12 0 3 37 13 71 5 40
2014 PS-03 9 13 22 6 5 36 9 40 20 172
2014 PS-04 32 24 12 2 0 17 13 81 3 78
2014 PS-05 29 12 34 3 0 15 8 52 4 27

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 27 28 22 4 3 15 1 66 8 338
2014 PS-02 17 40 18 3 3 18 3 71 6 40
2014 PS-03 21 28 24 4 5 16 1 59 12 172
2014 PS-04 40 29 22 2 0 7 0 75 2 78
2014 PS-05 45 27 18 7 4 0 0 71 11 27
2011 PS 30 38 12 7 2 10 0 76 11 296
2011 PS-02 23 34 16 6 4 16 0 69 12 44
2011 PS-03 31 32 14 10 3 11 0 70 14 168
2011 PS-04 34 48 8 5 0 5 0 86 5 61
2011 PS-05 24 68 8 0 0 0 0 92 0 11

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PS 20 80 337
2014 PS-03 20 80 172
2014 PS-04 23 77 78
2014 PS-05 19 81 27

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PS 82 18 65
2014 PS-03 88 12 34
2014 PS-04 80 20 15

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 60 25 3 7 5 0 0 85 11 52
2014 PS-03 47 30 3 13 7 0 0 77 20 30
2014 PS-04 81 14 5 0 0 0 0 95 0 10

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 25 49 14 9 2 1 1 74 11 338
2014 PS-02 21 39 11 27 0 0 2 61 28 40
2014 PS-03 18 53 17 9 2 1 1 72 11 172
2014 PS-04 40 48 6 3 2 1 0 89 5 78
2014 PS-05 27 39 23 8 3 0 0 66 11 27
2011 PS 19 55 11 10 3 1 2 76 13 296
2011 PS-02 19 46 2 19 10 2 2 68 30 45
2011 PS-03 16 61 10 11 1 0 0 77 12 167
2011 PS-04 31 47 13 3 2 0 5 82 5 61
2011 PS-05 16 49 35 0 0 0 0 65 0 11
2008 PS 21 51 9 11 5 0 1 73 17 270
2008 PS-02 14 45 5 21 10 3 3 62 32 38
2008 PS-03 20 53 12 12 3 0 1 73 14 152
2008 PS-04 33 52 3 5 5 0 3 87 10 40
2008 PS-05 45 37 0 0 9 0 9 90 10 11

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 9 25 21 11 10 17 6 45 28 337
2014 PS-02 5 18 25 15 3 23 12 35 28 40
2014 PS-03 2 19 25 12 13 21 7 30 36 172
2014 PS-04 25 33 13 8 7 13 1 67 17 78
2014 PS-05 8 22 20 15 11 16 8 40 34 26
2011 PS 5 15 23 14 11 25 7 29 37 296
2011 PS-02 2 8 7 24 8 34 17 21 65 45
2011 PS-03 5 13 26 14 13 26 3 25 37 167
2011 PS-04 5 23 27 11 9 21 3 37 28 61
2011 PS-05 0 42 34 16 8 0 0 42 24 11

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 40 36 11 4 1 6 2 82 6 338
2014 PS-02 36 38 7 8 2 8 2 81 11 40
2014 PS-03 37 35 14 5 1 6 2 78 7 172
2014 PS-04 59 26 6 2 3 4 0 89 5 78
2014 PS-05 22 44 11 4 0 16 4 81 5 27
2011 PS 36 34 12 4 3 8 2 78 9 296
2011 PS-02 26 33 11 6 8 10 6 70 17 45
2011 PS-03 43 28 11 3 3 11 0 80 7 167
2011 PS-04 31 42 16 6 2 0 3 75 9 61
2011 PS-05 26 51 24 0 0 0 0 76 0 11
2008 PS 29 33 12 8 3 13 2 73 13 267
2008 PS-02 20 22 10 12 5 28 3 61 24 38
2008 PS-03 28 35 13 9 3 9 2 71 14 150
2008 PS-04 38 31 12 5 3 8 3 78 9 39
2008 PS-05 27 36 19 0 0 9 9 77 0 11

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PS 28 36 14 4 3 12 2 75 8 338
2014 PS-02 21 37 12 10 3 15 2 70 15 40
2014 PS-03 25 33 18 5 4 13 2 68 11 172
2014 PS-04 46 36 8 1 1 8 1 89 2 78
2014 PS-05 10 38 18 3 11 16 4 60 18 27
2011 PS 25 34 15 8 2 13 3 70 12 295
2011 PS-02 16 16 19 8 8 24 8 49 23 45
2011 PS-03 27 35 14 8 1 14 1 73 10 166
2011 PS-04 28 38 16 10 0 3 5 72 11 61
2011 PS-05 16 51 24 8 0 0 0 68 8 11
2008 PS 27 39 11 9 5 8 2 72 16 270
2008 PS-02 28 22 8 14 8 18 3 63 28 38
2008 PS-03 23 41 12 11 5 7 1 70 17 152
2008 PS-04 35 38 15 5 3 3 3 77 8 40
2008 PS-05 27 46 18 0 0 0 9 80 0 11