2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group PM

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 28 45 12 9 6 0 0 74 14 16177
2014 PM-01 28 46 12 8 6 0 0 74 14 4520
2014 PM-02 25 46 13 9 7 0 0 70 16 2892
2014 PM-03 29 46 12 9 5 0 0 75 13 2702
2014 PM-04 26 46 12 10 6 0 0 72 16 2265
2014 PM-05 30 46 10 9 5 0 0 75 15 2286
2014 PM-06 38 43 8 7 4 0 0 81 11 1358
2014 PM-07 43 25 9 13 10 0 0 68 23 23
2011 PM 32 41 12 9 6 0 0 73 15 17705
2011 PM-01 29 39 14 10 8 0 0 69 18 4350
2011 PM-02 28 42 13 10 7 0 0 69 17 3340
2011 PM-03 33 42 11 8 5 0 0 76 13 2890
2011 PM-04 33 41 12 10 4 0 0 74 14 2706
2011 PM-05 35 41 10 8 6 0 0 76 14 2685
2011 PM-06 41 40 8 7 4 0 0 81 12 1638
2011 PM-07 25 64 3 9 0 0 0 88 9 35
2008 PM 32 42 11 9 5 0 0 74 14 18650
2008 PM-01 31 42 13 10 5 0 0 72 15 3661
2008 PM-02 29 42 13 10 5 0 0 72 16 3294
2008 PM-03 30 42 12 9 7 0 0 73 16 4267
2008 PM-04 32 44 10 9 5 0 0 76 14 3243
2008 PM-05 37 41 9 9 4 0 0 78 13 2551
2008 PM-06 42 41 6 6 4 0 0 84 10 1430

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 66 28 4 1 1 0 0 93 2 16183
2014 PM-01 65 28 5 1 1 0 0 93 2 4525
2014 PM-02 61 30 6 2 1 0 0 91 3 2893
2014 PM-03 68 26 4 1 0 0 0 94 2 2701
2014 PM-04 65 28 4 2 1 0 0 94 2 2266
2014 PM-05 67 27 3 1 1 0 0 94 2 2286
2014 PM-06 72 24 3 1 1 0 0 96 2 1358
2014 PM-07 60 26 4 4 6 0 0 86 10 23
2011 PM 64 29 4 2 1 0 0 93 2 17730
2011 PM-01 60 32 5 2 1 0 0 92 3 4356
2011 PM-02 60 31 6 2 1 0 0 91 3 3342
2011 PM-03 65 29 4 1 1 0 0 94 2 2898
2011 PM-04 67 27 3 1 1 0 0 95 2 2709
2011 PM-05 69 26 3 1 1 0 0 95 2 2688
2011 PM-06 73 23 2 1 1 0 0 97 1 1640
2011 PM-07 68 32 0 0 0 0 0 100 0 35

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 58 29 8 3 2 0 0 88 4 16174
2014 PM-01 58 29 8 2 2 0 0 88 4 4525
2014 PM-02 56 29 9 3 2 0 0 86 5 2894
2014 PM-03 60 29 7 2 1 0 0 89 3 2700
2014 PM-04 55 31 9 3 2 0 0 86 5 2260
2014 PM-05 57 31 6 4 2 0 0 88 5 2285
2014 PM-06 65 26 6 3 1 0 0 91 4 1356
2014 PM-07 64 18 9 4 6 0 0 82 10 23
2011 PM 55 32 8 3 2 0 0 88 5 17716
2011 PM-01 53 32 9 3 2 0 0 85 6 4352
2011 PM-02 53 32 9 3 2 0 0 86 5 3342
2011 PM-03 57 32 6 3 1 0 0 90 4 2897
2011 PM-04 55 33 7 3 1 0 0 88 5 2704
2011 PM-05 55 33 6 3 1 0 0 89 5 2687
2011 PM-06 63 27 6 2 1 0 0 90 4 1638
2011 PM-07 47 44 3 6 0 0 0 91 6 34

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 36 40 12 7 4 0 0 77 11 16181
2014 PM-01 36 40 13 6 5 0 0 76 11 4523
2014 PM-02 32 41 13 8 6 0 0 73 13 2894
2014 PM-03 37 41 12 6 3 0 0 79 9 2701
2014 PM-04 33 42 12 7 5 0 0 76 12 2266
2014 PM-05 38 39 12 7 4 0 0 77 11 2286
2014 PM-06 43 38 10 6 3 0 0 81 9 1357
2014 PM-07 55 22 13 4 6 0 0 77 10 23
2011 PM 36 42 11 8 4 0 0 78 12 17736
2011 PM-01 32 40 13 9 5 0 0 72 15 4354
2011 PM-02 31 43 12 9 5 0 0 74 14 3347
2011 PM-03 38 43 9 6 3 0 0 81 10 2897
2011 PM-04 38 43 9 8 3 0 0 81 10 2710
2011 PM-05 40 41 9 6 3 0 0 81 9 2691
2011 PM-06 44 40 7 6 2 0 0 85 8 1640
2011 PM-07 30 58 3 9 0 0 0 88 9 35
2008 PM 38 42 9 7 3 0 0 81 10 18761
2008 PM-01 35 42 11 8 4 0 0 77 13 3678
2008 PM-02 34 44 11 9 3 0 0 77 12 3320
2008 PM-03 37 43 9 6 4 0 0 80 10 4306
2008 PM-04 39 43 8 6 3 0 0 83 10 3257
2008 PM-05 44 41 6 7 2 0 0 85 9 2560
2008 PM-06 47 39 6 5 2 0 0 87 7 1434

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 24 34 18 13 9 1 0 59 22 16181
2014 PM-01 26 35 17 12 9 1 0 62 21 4521
2014 PM-02 20 33 19 15 12 1 0 53 28 2896
2014 PM-03 26 35 19 13 7 0 0 61 20 2701
2014 PM-04 23 34 20 13 10 1 0 58 22 2266
2014 PM-05 25 35 17 13 9 1 0 61 22 2285
2014 PM-06 26 34 19 14 7 0 0 60 21 1358
2014 PM-07 43 21 13 13 6 4 0 67 19 23
2011 PM 23 34 20 13 10 1 0 57 23 17714
2011 PM-01 20 33 20 15 12 1 0 53 27 4356
2011 PM-02 19 33 22 13 12 1 0 52 26 3340
2011 PM-03 24 35 19 13 9 1 0 59 22 2895
2011 PM-04 24 36 19 12 8 1 0 60 20 2701
2011 PM-05 26 35 19 11 8 1 0 61 19 2691
2011 PM-06 28 35 18 12 6 0 0 63 19 1635
2011 PM-07 42 20 20 12 6 0 0 62 18 35

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 23 37 18 14 8 0 0 60 22 16179
2014 PM-01 25 37 17 13 8 1 0 62 20 4522
2014 PM-02 19 35 19 16 11 0 0 54 27 2894
2014 PM-03 24 38 18 13 6 0 0 63 19 2701
2014 PM-04 22 37 19 14 8 0 0 59 22 2266
2014 PM-05 24 37 16 14 8 0 0 62 22 2285
2014 PM-06 26 36 17 14 7 0 0 62 21 1357
2014 PM-07 34 30 13 13 10 0 0 64 23 23
2011 PM 21 37 18 14 9 0 0 59 24 17679
2011 PM-01 18 35 20 15 12 1 0 53 27 4347
2011 PM-02 17 37 19 15 12 0 0 54 27 3329
2011 PM-03 22 38 16 14 9 0 0 61 23 2888
2011 PM-04 23 40 17 13 7 0 0 63 21 2697
2011 PM-05 25 38 17 13 7 0 0 63 20 2688
2011 PM-06 27 38 15 13 7 0 0 65 20 1634
2011 PM-07 33 34 12 11 9 0 0 68 20 35
2008 PM 22 39 16 14 9 0 0 61 23 18759
2008 PM-01 24 39 16 13 7 0 0 63 20 3678
2008 PM-02 20 40 16 14 9 0 0 60 23 3316
2008 PM-03 18 37 17 15 13 0 0 55 28 4301
2008 PM-04 23 40 14 14 8 0 0 63 22 3256
2008 PM-05 25 40 15 13 7 0 0 65 20 2565
2008 PM-06 27 41 13 12 6 0 0 68 19 1439

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 25 25 18 15 12 5 0 52 29 16184
2014 PM-01 23 24 19 15 14 5 1 49 31 4524
2014 PM-02 20 24 18 16 14 6 0 48 33 2894
2014 PM-03 27 25 17 16 11 4 0 55 27 2702
2014 PM-04 26 26 18 14 13 4 0 54 28 2266
2014 PM-05 28 25 18 13 11 4 0 56 25 2286
2014 PM-06 28 27 18 14 9 3 0 57 24 1358
2014 PM-07 47 17 21 5 6 4 0 67 11 23
2011 PM 25 25 17 14 13 5 0 53 29 17702
2011 PM-01 20 22 18 16 18 6 0 45 36 4351
2011 PM-02 22 24 17 15 16 6 1 49 33 3337
2011 PM-03 26 26 16 14 13 5 0 55 28 2891
2011 PM-04 28 26 17 14 10 5 0 56 25 2702
2011 PM-05 30 26 18 13 9 5 0 58 23 2689
2011 PM-06 31 26 17 13 8 4 0 60 22 1636
2011 PM-07 39 23 20 5 9 3 0 64 15 35
2008 PM 23 28 17 15 11 5 1 54 28 18759
2008 PM-01 22 25 16 17 14 6 0 50 32 3678
2008 PM-02 20 27 17 16 13 6 1 51 31 3314
2008 PM-03 20 28 18 16 12 5 1 51 30 4306
2008 PM-04 24 29 16 15 10 5 0 57 26 3253
2008 PM-05 28 30 16 13 8 4 0 61 22 2568
2008 PM-06 30 30 16 13 7 3 1 62 21 1437
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 41 31 13 7 5 2 1 74 12 16184
2014 PM-01 41 32 13 7 5 2 1 75 12 4522
2014 PM-02 38 31 15 7 5 3 1 71 13 2897
2014 PM-03 40 32 12 9 4 2 0 74 13 2702
2014 PM-04 41 30 12 8 5 3 1 74 14 2266
2014 PM-05 45 29 12 6 5 2 0 76 12 2285
2014 PM-06 45 30 12 7 4 2 1 77 11 1358
2014 PM-07 56 21 9 4 6 4 0 81 10 23
2011 PM 39 32 13 8 5 2 0 73 14 17733
2011 PM-01 38 33 13 8 5 2 0 72 14 4361
2011 PM-02 35 33 15 8 6 3 0 70 14 3348
2011 PM-03 37 33 14 9 5 2 0 72 14 2897
2011 PM-04 40 31 12 9 5 3 0 73 14 2704
2011 PM-05 43 32 11 8 5 2 0 76 13 2689
2011 PM-06 42 31 11 9 5 2 0 75 14 1637
2011 PM-07 51 38 6 3 3 0 0 88 6 35
2008 PM 34 31 14 10 8 3 1 67 18 18769
2008 PM-01 34 34 15 8 6 3 0 70 14 3678
2008 PM-02 32 31 16 10 7 4 1 66 18 3321
2008 PM-03 27 31 15 11 11 3 1 61 24 4306
2008 PM-04 35 32 12 10 7 4 0 70 18 3252
2008 PM-05 40 30 12 9 7 2 1 72 16 2567
2008 PM-06 41 29 12 9 6 2 0 73 15 1439

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 39 35 11 9 5 1 0 74 15 16176
2014 PM-01 40 36 11 8 4 1 0 77 12 4521
2014 PM-02 35 35 14 9 5 1 0 72 14 2894
2014 PM-03 38 36 10 10 6 0 0 74 16 2699
2014 PM-04 37 34 10 11 7 1 0 72 17 2264
2014 PM-05 42 34 8 10 6 0 0 76 16 2286
2014 PM-06 41 35 10 9 4 0 0 76 14 1358
2014 PM-07 52 26 9 4 10 0 0 77 14 23
2011 PM 36 36 10 11 6 1 0 73 17 17722
2011 PM-01 35 37 11 10 6 1 0 73 16 4353
2011 PM-02 32 37 12 12 7 1 0 70 18 3347
2011 PM-03 34 39 10 11 6 0 0 73 17 2894
2011 PM-04 38 34 10 12 6 1 0 72 18 2706
2011 PM-05 39 35 9 10 6 0 0 75 16 2689
2011 PM-06 41 35 7 10 6 0 0 76 16 1636
2011 PM-07 36 47 5 3 9 0 0 83 11 35
2008 PM 31 35 11 12 9 1 0 67 21 18762
2008 PM-01 33 38 11 10 7 1 0 72 17 3674
2008 PM-02 30 35 13 12 9 1 0 66 21 3323
2008 PM-03 26 33 13 13 13 1 0 60 26 4303
2008 PM-04 32 36 10 12 9 1 0 68 21 3250
2008 PM-05 37 34 9 11 8 1 0 72 19 2567
2008 PM-06 39 33 8 12 7 1 0 73 18 1438

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 44 30 11 7 6 0 0 75 13 16175
2014 PM-01 44 31 12 7 6 1 0 75 13 4518
2014 PM-02 43 31 13 7 6 1 0 74 13 2895
2014 PM-03 44 32 11 8 5 0 0 76 13 2701
2014 PM-04 45 29 11 8 6 1 0 75 14 2264
2014 PM-05 48 28 10 8 6 0 0 76 14 2285
2014 PM-06 47 29 10 7 6 0 0 77 13 1358
2014 PM-07 47 39 0 9 6 0 0 86 14 23

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 23 32 17 10 8 10 0 61 20 16175
2014 PM-01 25 29 17 8 7 13 0 63 17 4520
2014 PM-02 19 28 20 10 10 13 0 54 23 2893
2014 PM-03 24 33 17 10 7 9 0 63 18 2701
2014 PM-04 21 32 17 13 8 8 0 58 23 2266
2014 PM-05 23 35 16 12 7 6 0 61 21 2285
2014 PM-06 24 38 16 12 7 4 0 65 19 1357
2014 PM-07 34 34 18 4 6 4 0 71 10 23
2011 PM 20 30 19 12 10 8 0 55 24 17725
2011 PM-01 21 28 20 10 8 12 1 55 21 4355
2011 PM-02 16 27 22 12 12 10 0 49 26 3342
2011 PM-03 21 31 19 12 9 7 0 57 23 2896
2011 PM-04 19 32 19 13 10 7 0 55 24 2704
2011 PM-05 22 30 19 12 10 6 0 56 24 2693
2011 PM-06 25 35 15 12 10 3 0 62 23 1638
2011 PM-07 28 46 8 8 6 3 0 77 15 35

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 19 31 20 15 11 3 0 52 27 16177
2014 PM-01 22 29 21 12 9 5 0 54 23 4520
2014 PM-02 15 28 22 17 14 5 0 45 32 2895
2014 PM-03 20 34 21 14 10 2 0 55 24 2700
2014 PM-04 18 31 19 17 11 3 0 51 29 2266
2014 PM-05 18 33 19 18 11 2 0 51 30 2286
2014 PM-06 20 35 18 14 11 1 0 56 25 1357
2014 PM-07 30 25 18 13 14 0 0 55 27 23
2011 PM 16 29 21 17 14 3 0 47 32 17708
2011 PM-01 16 27 22 16 15 4 0 44 33 4349
2011 PM-02 13 25 23 17 18 4 0 40 36 3346
2011 PM-03 17 31 20 16 14 2 0 49 31 2894
2011 PM-04 16 31 20 17 13 3 0 49 31 2700
2011 PM-05 17 32 19 17 14 2 0 49 31 2684
2011 PM-06 18 36 17 16 11 1 0 55 28 1638
2011 PM-07 28 37 12 11 9 3 0 67 21 35
2008 PM 16 30 18 17 16 2 0 47 34 18762
2008 PM-01 19 31 21 15 11 4 0 51 27 3675
2008 PM-02 14 28 21 16 16 3 0 44 34 3316
2008 PM-03 13 27 17 18 23 2 0 41 42 4306
2008 PM-04 17 32 17 18 14 2 0 50 33 3252
2008 PM-05 18 33 17 17 13 2 0 52 30 2567
2008 PM-06 21 34 18 15 11 1 0 56 26 1438

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 13 27 22 20 13 6 0 42 35 16168
2014 PM-01 16 25 22 16 10 10 0 46 29 4517
2014 PM-02 11 22 23 20 15 9 0 36 38 2892
2014 PM-03 12 29 23 19 11 5 0 43 33 2698
2014 PM-04 11 28 20 23 13 5 0 41 38 2264
2014 PM-05 10 28 21 22 15 3 0 40 38 2286
2014 PM-06 11 32 20 22 13 2 0 44 35 1358
2014 PM-07 13 43 17 22 6 0 0 55 27 23
2011 PM 8 28 21 23 15 5 0 39 39 17710
2011 PM-01 9 25 22 22 15 7 0 37 40 4350
2011 PM-02 7 23 23 23 17 6 0 32 43 3343
2011 PM-03 8 29 21 23 14 5 0 40 38 2895
2011 PM-04 8 31 20 23 14 5 0 41 38 2705
2011 PM-05 8 31 20 23 14 4 0 41 38 2686
2011 PM-06 9 35 17 25 12 2 0 45 38 1634
2011 PM-07 6 43 18 17 11 6 0 52 29 35
2008 PM 7 26 19 24 17 5 0 36 44 18775
2008 PM-01 11 27 23 19 12 8 0 41 34 3682
2008 PM-02 7 25 20 24 18 6 0 34 45 3319
2008 PM-03 6 22 18 26 23 4 0 29 52 4311
2008 PM-04 7 28 18 25 16 5 0 37 43 3251
2008 PM-05 7 30 18 26 16 3 0 38 43 2567
2008 PM-06 8 33 18 25 15 2 0 41 41 1438

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 15 25 19 16 16 8 0 44 35 16167
2014 PM-01 18 25 19 14 14 10 0 48 31 4516
2014 PM-02 12 21 20 18 20 9 0 36 42 2894
2014 PM-03 15 26 21 16 15 7 0 44 33 2699
2014 PM-04 14 27 17 17 17 7 0 44 37 2264
2014 PM-05 15 26 18 18 17 6 0 43 37 2284
2014 PM-06 17 30 18 16 15 4 0 49 33 1358
2014 PM-07 13 34 26 17 10 0 0 47 27 23
2011 PM 12 26 19 18 17 8 0 41 38 17712
2011 PM-01 11 23 19 18 20 10 0 38 42 4354
2011 PM-02 9 21 21 18 22 9 0 33 44 3344
2011 PM-03 12 28 19 17 16 8 0 43 36 2895
2011 PM-04 12 29 20 16 15 8 0 44 34 2705
2011 PM-05 13 30 17 18 15 6 0 46 36 2686
2011 PM-06 16 34 18 16 12 4 0 52 29 1631
2011 PM-07 20 37 12 20 8 3 0 58 30 35
2008 PM 10 25 18 19 21 8 0 38 43 18771
2008 PM-01 12 25 19 17 16 11 0 42 36 3682
2008 PM-02 8 23 18 20 21 10 0 34 45 3317
2008 PM-03 8 20 17 19 29 7 0 30 51 4308
2008 PM-04 10 26 17 19 19 8 0 40 41 3254
2008 PM-05 11 28 19 19 16 7 0 42 38 2565
2008 PM-06 13 32 17 17 15 5 0 47 34 1437

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 13 30 18 20 15 3 0 45 36 16163
2014 PM-01 17 31 18 16 13 5 0 50 31 4519
2014 PM-02 11 28 19 20 18 4 0 41 39 2889
2014 PM-03 14 30 19 21 13 3 0 45 36 2699
2014 PM-04 11 30 16 23 16 3 0 42 41 2263
2014 PM-05 12 31 17 22 16 2 0 43 39 2283
2014 PM-06 13 36 16 22 13 1 0 49 35 1357
2014 PM-07 9 47 9 26 10 0 0 56 35 23
2011 PM 11 32 18 22 15 2 0 44 38 17704
2011 PM-01 12 31 19 20 15 3 0 44 36 4349
2011 PM-02 9 29 19 22 18 3 0 40 41 3347
2011 PM-03 11 32 18 22 15 2 0 44 37 2892
2011 PM-04 11 32 17 24 15 2 0 43 40 2702
2011 PM-05 10 35 15 23 15 2 0 46 39 2686
2011 PM-06 11 38 16 22 12 1 0 50 34 1632
2011 PM-07 8 45 20 18 9 0 0 54 26 35
2008 PM 11 33 16 23 15 2 0 45 39 18771
2008 PM-01 14 36 17 19 11 3 0 52 31 3680
2008 PM-02 9 34 16 23 15 3 0 44 39 3317
2008 PM-03 9 29 17 23 20 2 0 39 44 4308
2008 PM-04 10 33 16 23 15 2 0 44 39 3255
2008 PM-05 11 35 14 24 14 1 0 47 39 2566
2008 PM-06 13 38 14 23 12 1 0 51 35 1439

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 21 30 18 14 12 4 1 54 28 16155
2014 PM-01 22 29 18 12 11 6 2 55 25 4514
2014 PM-02 16 29 19 15 14 5 1 48 31 2888
2014 PM-03 22 31 19 13 10 3 1 55 25 2696
2014 PM-04 19 30 18 16 12 4 1 52 29 2263
2014 PM-05 20 31 16 18 12 2 1 52 31 2284
2014 PM-06 27 35 14 13 10 1 0 62 23 1357
2014 PM-07 39 38 9 4 6 0 4 80 10 23
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 19 34 18 16 12 0 0 54 29 16176
2014 PM-01 16 32 20 17 14 0 0 48 32 4519
2014 PM-02 15 31 19 19 15 0 0 46 35 2895
2014 PM-03 21 35 17 17 9 0 0 56 26 2701
2014 PM-04 22 37 16 14 11 0 0 59 25 2264
2014 PM-05 22 39 15 14 9 0 0 61 24 2287
2014 PM-06 25 38 15 14 8 0 0 62 22 1356
2014 PM-07 13 38 13 17 18 0 0 51 35 23
2011 PM 18 36 16 17 13 0 0 54 29 17731
2011 PM-01 12 33 19 19 17 0 0 45 36 4359
2011 PM-02 14 32 18 18 17 0 0 46 36 3342
2011 PM-03 20 36 17 17 11 0 0 56 27 2898
2011 PM-04 21 40 14 15 10 0 0 61 25 2707
2011 PM-05 24 40 13 14 9 0 0 64 23 2689
2011 PM-06 23 40 14 14 9 0 0 63 23 1639
2011 PM-07 25 41 17 11 6 0 0 67 17 35

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 9 21 19 19 16 14 2 35 42 16181
2014 PM-01 10 19 19 19 18 15 2 34 44 4523
2014 PM-02 6 15 19 19 21 18 2 26 50 2896
2014 PM-03 8 22 19 21 15 12 2 35 42 2701
2014 PM-04 8 20 19 18 16 16 3 34 42 2266
2014 PM-05 10 24 19 18 14 11 3 40 38 2285
2014 PM-06 12 34 17 19 10 6 2 51 31 1357
2014 PM-07 13 47 4 9 14 13 0 69 26 23

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 34 37 12 9 6 1 0 72 16 16180
2014 PM-01 35 38 12 8 6 1 1 74 14 4521
2014 PM-02 31 37 14 9 8 1 0 68 17 2895
2014 PM-03 33 36 13 11 6 0 0 70 17 2701
2014 PM-04 36 36 11 9 6 1 0 73 16 2266
2014 PM-05 37 35 11 10 6 0 0 73 16 2285
2014 PM-06 35 39 10 10 5 0 0 75 15 1358
2014 PM-07 47 30 9 4 10 0 0 77 14 23
2011 PM 30 37 13 11 7 0 0 68 19 17734
2011 PM-01 28 38 14 11 8 1 0 66 19 4361
2011 PM-02 26 36 15 12 9 0 0 63 22 3348
2011 PM-03 30 37 13 12 7 0 0 68 19 2894
2011 PM-04 33 35 13 12 7 1 0 69 18 2705
2011 PM-05 34 37 12 10 6 0 0 72 16 2692
2011 PM-06 33 38 11 12 6 0 0 71 18 1637
2011 PM-07 31 49 15 5 0 0 0 80 5 35
2008 PM 25 34 14 14 11 1 0 60 25 18771
2008 PM-01 26 35 15 13 10 1 0 62 23 3678
2008 PM-02 24 33 15 15 12 1 0 58 27 3321
2008 PM-03 22 33 15 15 14 1 0 55 29 4307
2008 PM-04 26 35 13 15 9 1 0 62 25 3254
2008 PM-05 29 35 13 13 9 1 0 65 22 2567
2008 PM-06 30 35 12 14 8 1 0 66 22 1437

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 41 34 11 5 3 4 1 80 8 16172
2014 PM-01 44 35 10 4 2 4 1 84 6 4516
2014 PM-02 38 34 13 5 4 6 1 77 9 2896
2014 PM-03 39 35 12 5 4 5 1 78 9 2701
2014 PM-04 41 34 11 5 4 4 1 79 9 2262
2014 PM-05 42 33 11 7 3 4 1 79 10 2286
2014 PM-06 42 34 12 5 4 3 1 79 9 1357
2014 PM-07 43 35 0 13 6 4 0 81 19 23
2011 PM 39 33 13 6 4 4 1 75 11 17698
2011 PM-01 40 33 13 5 4 4 1 77 10 4349
2011 PM-02 36 33 14 6 5 5 1 73 12 3335
2011 PM-03 38 32 12 8 4 4 1 74 13 2891
2011 PM-04 41 30 12 6 5 4 1 75 12 2704
2011 PM-05 40 33 13 6 5 4 1 76 11 2686
2011 PM-06 38 34 11 7 5 3 1 76 13 1637
2011 PM-07 44 44 3 9 0 0 0 89 9 34
2008 PM 33 31 15 8 6 7 1 69 15 18754
2008 PM-01 35 33 14 6 5 7 1 73 12 3675
2008 PM-02 32 30 16 7 6 8 1 68 14 3320
2008 PM-03 28 30 16 9 9 7 1 63 19 4302
2008 PM-04 34 30 14 8 6 7 1 70 15 3252
2008 PM-05 36 30 13 8 6 5 1 71 15 2561
2008 PM-06 40 31 12 7 6 3 1 74 14 1438

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 25 37 14 12 6 3 3 66 19 3162
2014 PM-01 37 31 12 13 6 0 0 69 19 16
2014 PM-02 22 43 14 12 4 2 2 68 17 126
2014 PM-03 23 38 12 15 9 2 2 63 25 803
2014 PM-04 30 35 14 11 6 2 2 67 18 321
2014 PM-05 25 38 15 10 6 3 3 67 17 841
2014 PM-06 27 35 15 11 5 3 6 67 17 1013
2014 PM-07 40 47 0 7 0 0 7 93 7 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 22 39 13 16 7 2 1 63 24 16180
2014 PM-01 21 38 14 15 8 3 1 62 23 4524
2014 PM-02 17 35 15 19 10 3 1 55 30 2896
2014 PM-03 19 41 14 18 7 1 1 61 25 2700
2014 PM-04 25 38 12 15 8 2 0 64 23 2266
2014 PM-05 26 42 12 13 6 1 1 69 19 2285
2014 PM-06 32 43 9 12 3 1 1 76 15 1356
2014 PM-07 26 56 9 4 6 0 0 82 10 23
2011 PM 22 37 13 16 9 2 1 61 25 17746
2011 PM-01 20 37 14 18 9 2 1 58 27 4364
2011 PM-02 17 33 16 19 12 3 1 51 33 3352
2011 PM-03 18 37 14 18 10 1 0 57 29 2897
2011 PM-04 27 39 12 14 7 1 0 66 21 2707
2011 PM-05 27 40 11 14 6 2 0 68 21 2691
2011 PM-06 34 42 9 10 4 1 1 76 15 1638
2011 PM-07 29 51 8 3 9 0 0 80 12 35
2008 PM 21 37 13 17 10 2 1 60 27 18776
2008 PM-01 21 39 13 16 8 2 1 62 24 3677
2008 PM-02 17 35 15 18 12 2 1 53 31 3320
2008 PM-03 14 34 14 21 15 1 1 49 37 4310
2008 PM-04 23 39 12 15 8 2 0 64 24 3257
2008 PM-05 28 40 11 13 6 1 1 70 19 2567
2008 PM-06 34 46 7 10 3 0 0 80 13 1438

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 21 27 17 14 11 9 1 53 28 16176
2014 PM-01 16 27 18 15 12 11 1 48 31 4522
2014 PM-02 13 24 19 18 16 10 1 41 38 2897
2014 PM-03 19 29 18 15 10 7 1 53 28 2699
2014 PM-04 22 27 16 14 11 9 1 55 27 2263
2014 PM-05 29 31 14 12 8 6 1 64 21 2284
2014 PM-06 39 30 12 9 5 4 1 73 14 1358
2014 PM-07 47 35 0 4 14 0 0 82 18 23
2011 PM 22 27 16 14 12 8 1 54 29 17715
2011 PM-01 15 26 17 16 14 10 1 46 34 4351
2011 PM-02 14 23 21 17 16 8 1 40 37 3347
2011 PM-03 20 30 16 15 12 6 1 53 30 2889
2011 PM-04 26 27 15 14 10 7 1 57 26 2705
2011 PM-05 30 30 13 12 8 6 1 65 21 2688
2011 PM-06 43 31 9 9 5 2 1 76 14 1638
2011 PM-07 30 41 14 6 9 0 0 71 15 35
2008 PM 22 28 15 15 12 7 1 54 29 18771
2008 PM-01 17 29 16 16 12 9 1 51 31 3673
2008 PM-02 15 26 19 17 14 8 1 45 34 3318
2008 PM-03 15 26 17 17 17 7 1 44 37 4311
2008 PM-04 24 29 14 15 10 7 1 57 28 3256
2008 PM-05 33 31 11 11 8 5 1 68 20 2567
2008 PM-06 45 32 8 8 4 2 1 79 12 1439

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 22 41 12 16 8 0 0 64 24 16176
2014 PM-01 26 43 10 14 6 0 0 69 21 4522
2014 PM-02 18 41 12 18 10 0 0 60 29 2892
2014 PM-03 19 42 13 19 8 0 0 61 26 2701
2014 PM-04 21 40 13 17 8 0 0 61 26 2266
2014 PM-05 23 40 12 16 9 0 0 63 25 2285
2014 PM-06 28 41 12 12 7 0 1 70 19 1356
2014 PM-07 30 30 13 17 10 0 0 60 27 23
2011 PM 25 43 11 14 6 0 1 68 20 17730
2011 PM-01 28 46 9 12 5 0 0 74 17 4358
2011 PM-02 20 43 11 17 8 0 0 63 26 3345
2011 PM-03 22 43 12 15 7 0 1 65 22 2893
2011 PM-04 24 42 12 15 6 0 1 67 21 2710
2011 PM-05 25 43 13 13 5 0 1 69 19 2688
2011 PM-06 32 38 15 11 4 0 1 70 15 1639
2011 PM-07 25 50 17 3 6 0 0 75 8 35
2008 PM 19 42 13 16 9 0 0 62 25 18775
2008 PM-01 25 46 10 13 5 0 0 71 19 3679
2008 PM-02 17 42 12 19 9 0 0 59 28 3321
2008 PM-03 15 39 13 19 13 0 0 54 33 4311
2008 PM-04 19 43 13 16 8 0 0 63 25 3254
2008 PM-05 21 44 13 14 6 0 1 66 20 2566
2008 PM-06 26 40 15 12 5 0 1 68 18 1437

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 34 39 13 8 5 0 0 73 14 16187
2014 PM-01 28 39 17 9 7 0 0 67 16 4525
2014 PM-02 28 38 17 9 7 0 0 66 17 2895
2014 PM-03 35 41 12 7 5 0 0 76 12 2702
2014 PM-04 35 41 11 9 4 0 0 76 13 2266
2014 PM-05 42 39 9 7 4 0 0 81 11 2287
2014 PM-06 51 35 7 5 2 0 0 86 7 1358
2014 PM-07 47 26 17 4 6 0 0 73 10 23
2011 PM 37 37 12 8 5 0 0 74 14 17719
2011 PM-01 29 35 17 10 8 0 0 65 19 4350
2011 PM-02 32 37 14 10 7 0 0 69 17 3345
2011 PM-03 39 38 11 8 5 0 0 76 13 2896
2011 PM-04 41 38 10 8 3 0 0 79 11 2709
2011 PM-05 44 37 9 6 4 0 0 81 10 2686
2011 PM-06 50 35 7 5 2 0 0 85 7 1637
2011 PM-07 43 42 6 3 6 0 0 85 8 35
2008 PM 34 42 12 8 5 0 0 75 13 18768
2008 PM-01 25 40 17 11 7 0 0 65 18 3675
2008 PM-02 26 43 16 10 6 0 0 69 16 3317
2008 PM-03 34 42 12 7 5 0 0 76 12 4307
2008 PM-04 36 43 10 7 4 0 0 79 11 3257
2008 PM-05 43 41 7 7 2 0 0 84 9 2567
2008 PM-06 49 38 7 4 3 0 0 87 7 1439

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 40 39 9 7 4 0 0 79 11 16171
2014 PM-01 37 38 11 8 6 0 0 75 14 4519
2014 PM-02 36 39 12 8 5 0 0 75 13 2892
2014 PM-03 40 40 9 7 4 0 0 80 10 2701
2014 PM-04 39 41 9 8 3 0 0 80 12 2264
2014 PM-05 46 40 5 6 3 0 0 86 9 2285
2014 PM-06 56 34 4 4 1 0 0 90 6 1357
2014 PM-07 43 43 0 9 6 0 0 86 14 23
2011 PM 41 41 8 6 4 0 0 82 10 17731
2011 PM-01 36 39 10 8 6 0 0 75 15 4360
2011 PM-02 36 42 10 7 5 0 0 78 12 3350
2011 PM-03 40 43 8 6 3 0 0 83 9 2893
2011 PM-04 43 42 7 6 3 0 0 85 9 2707
2011 PM-05 47 40 5 5 2 0 0 87 7 2686
2011 PM-06 54 37 3 4 2 0 0 91 5 1638
2011 PM-07 47 35 12 3 3 0 0 81 6 35
2008 PM 39 44 8 6 3 0 0 83 9 18778
2008 PM-01 35 41 10 8 5 0 0 76 13 3677
2008 PM-02 34 46 10 6 3 0 0 80 10 3322
2008 PM-03 36 46 9 5 4 0 0 82 9 4308
2008 PM-04 40 44 8 5 2 0 0 84 8 3258
2008 PM-05 46 44 4 4 2 0 0 90 6 2567
2008 PM-06 53 38 5 3 1 0 0 91 4 1439

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 17 31 18 17 14 3 0 50 31 16183
2014 PM-01 18 30 18 15 14 4 1 50 31 4525
2014 PM-02 14 29 19 17 17 5 1 45 35 2897
2014 PM-03 17 32 18 18 12 2 0 50 31 2699
2014 PM-04 16 31 18 19 14 2 0 48 34 2267
2014 PM-05 18 34 17 18 12 2 0 52 30 2285
2014 PM-06 20 36 17 16 10 1 0 57 26 1356
2014 PM-07 39 30 13 13 6 0 0 68 19 23
2011 PM 16 33 18 17 14 2 0 50 32 17729
2011 PM-01 14 29 20 18 17 2 0 44 36 4358
2011 PM-02 12 30 21 18 17 2 1 42 36 3348
2011 PM-03 17 35 17 18 12 2 0 52 31 2894
2011 PM-04 18 35 17 16 12 2 0 54 28 2707
2011 PM-05 18 36 16 17 10 1 0 55 28 2688
2011 PM-06 20 39 16 14 10 1 0 60 24 1637
2011 PM-07 23 40 17 14 6 0 0 63 20 35
2008 PM 13 32 19 19 15 2 0 47 34 18762
2008 PM-01 12 33 21 17 14 2 0 47 32 3678
2008 PM-02 12 30 19 20 16 2 0 44 37 3320
2008 PM-03 10 28 19 21 19 1 0 39 42 4305
2008 PM-04 16 34 18 17 13 1 0 51 30 3256
2008 PM-05 16 38 17 17 11 1 0 54 28 2562
2008 PM-06 20 36 17 16 9 1 0 57 26 1435

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 14 24 15 20 23 3 2 39 45 16184
2014 PM-01 13 21 16 19 25 4 2 36 47 4524
2014 PM-02 11 20 17 20 28 3 2 32 50 2895
2014 PM-03 15 25 15 20 21 2 1 41 43 2700
2014 PM-04 13 26 14 21 23 2 1 40 46 2267
2014 PM-05 15 27 14 21 20 2 1 44 42 2286
2014 PM-06 19 28 14 17 18 3 2 49 36 1358
2014 PM-07 39 17 13 9 23 0 0 56 32 23
2011 PM 12 26 15 20 23 2 2 39 45 17716
2011 PM-01 9 21 16 21 30 2 2 31 53 4357
2011 PM-02 8 23 17 22 27 2 2 32 50 3343
2011 PM-03 13 29 14 20 21 1 1 44 42 2893
2011 PM-04 13 27 15 22 20 2 1 41 43 2703
2011 PM-05 16 31 14 18 18 1 1 48 37 2685
2011 PM-06 18 31 15 16 16 1 2 51 33 1638
2011 PM-07 25 35 22 5 9 0 3 62 15 35
2008 PM 15 34 14 18 16 1 1 51 35 18757
2008 PM-01 14 32 16 18 17 2 1 47 36 3673
2008 PM-02 13 32 15 20 17 1 1 46 39 3319
2008 PM-03 13 35 14 18 17 1 1 49 36 4306
2008 PM-04 17 36 13 18 14 1 1 54 33 3253
2008 PM-05 18 37 13 16 14 1 1 56 30 2560
2008 PM-06 20 36 11 15 13 1 2 58 30 1439

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 17 38 15 17 13 0 0 55 30 16183
2014 PM-01 12 32 18 19 18 0 1 44 37 4523
2014 PM-02 11 32 17 20 19 0 0 44 39 2894
2014 PM-03 20 42 13 16 9 0 0 62 25 2701
2014 PM-04 19 45 12 15 9 0 0 63 24 2266
2014 PM-05 24 43 11 13 9 0 0 67 22 2287
2014 PM-06 31 41 8 12 8 0 0 72 20 1358
2014 PM-07 30 39 13 9 10 0 0 69 18 23
2011 PM 22 37 13 16 12 0 0 59 28 17717
2011 PM-01 11 29 18 21 20 0 1 41 42 4354
2011 PM-02 15 33 16 19 17 0 0 48 36 3342
2011 PM-03 24 43 12 13 8 0 0 67 21 2895
2011 PM-04 26 42 11 14 7 0 0 68 21 2705
2011 PM-05 31 41 9 11 7 0 0 72 18 2687
2011 PM-06 38 40 8 9 5 0 0 78 14 1638
2011 PM-07 29 51 6 15 0 0 0 80 15 34

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 23 34 17 14 11 0 0 57 26 16182
2014 PM-01 16 30 22 17 14 0 1 47 31 4526
2014 PM-02 16 31 20 17 15 0 0 48 32 2894
2014 PM-03 27 37 16 12 7 0 0 65 19 2701
2014 PM-04 27 37 14 13 9 0 0 64 22 2266
2014 PM-05 29 37 13 12 9 0 0 66 20 2284
2014 PM-06 32 37 12 11 8 0 0 69 19 1357
2014 PM-07 30 30 9 17 14 0 0 60 31 23

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 25 38 16 13 8 0 0 63 21 16172
2014 PM-01 25 39 16 12 8 0 0 63 20 4524
2014 PM-02 20 37 17 14 11 0 0 58 25 2889
2014 PM-03 26 40 15 12 6 0 0 67 18 2700
2014 PM-04 25 39 16 12 7 0 0 65 20 2263
2014 PM-05 27 38 14 13 7 0 0 65 21 2285
2014 PM-06 30 36 13 14 7 0 0 66 21 1357
2014 PM-07 43 26 13 13 6 0 0 69 18 23
2011 PM 30 41 13 11 5 0 0 71 16 17708
2011 PM-01 28 41 13 12 6 0 0 69 17 4347
2011 PM-02 24 43 14 12 6 0 0 67 18 3343
2011 PM-03 31 41 12 11 4 0 0 72 16 2890
2011 PM-04 32 41 12 10 4 1 1 74 14 2706
2011 PM-05 33 40 12 10 4 0 0 73 15 2689
2011 PM-06 33 44 9 9 4 0 0 78 13 1637
2011 PM-07 33 35 20 9 3 0 0 68 11 35

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 33 34 13 11 8 0 1 67 19 16176
2014 PM-01 30 33 15 12 9 1 1 63 21 4522
2014 PM-02 28 35 14 12 10 0 1 64 22 2892
2014 PM-03 35 34 13 10 7 1 1 70 16 2700
2014 PM-04 37 34 11 10 7 0 0 72 17 2266
2014 PM-05 37 35 10 10 7 0 1 73 16 2285
2014 PM-06 35 35 10 12 8 0 0 70 20 1358
2014 PM-07 26 39 9 17 10 0 0 65 27 23
2011 PM 33 37 12 10 7 0 1 70 18 17730
2011 PM-01 25 36 15 13 10 1 1 62 24 4355
2011 PM-02 30 38 13 10 8 0 1 68 19 3348
2011 PM-03 34 38 11 9 6 0 1 73 16 2893
2011 PM-04 40 36 9 9 5 0 0 76 15 2710
2011 PM-05 39 36 10 9 5 0 0 76 14 2689
2011 PM-06 38 39 8 9 6 0 0 77 15 1638
2011 PM-07 28 40 6 17 8 0 0 69 25 35

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 33 25 10 12 14 1 5 62 28 16174
2014 PM-01 39 24 9 10 12 1 5 67 23 4522
2014 PM-02 32 23 11 10 15 2 7 61 28 2892
2014 PM-03 34 25 9 12 14 1 5 63 27 2699
2014 PM-04 29 27 10 13 13 1 6 61 28 2265
2014 PM-05 28 27 11 16 14 1 4 57 32 2287
2014 PM-06 26 26 8 18 18 1 3 54 38 1355
2014 PM-07 21 18 9 4 31 0 17 47 43 23
2011 PM 32 25 9 13 14 1 5 61 30 17730
2011 PM-01 36 25 9 12 12 1 5 65 26 4357
2011 PM-02 33 23 9 11 16 1 6 61 29 3348
2011 PM-03 31 25 9 14 15 1 5 59 31 2894
2011 PM-04 32 25 9 14 14 1 5 61 29 2707
2011 PM-05 29 28 9 15 15 1 4 59 31 2689
2011 PM-06 26 27 11 17 16 0 3 55 34 1638
2011 PM-07 12 26 21 19 20 0 3 39 40 35
2008 PM 39 26 7 12 11 1 4 68 24 18756
2008 PM-01 41 27 7 10 10 1 4 72 21 3675
2008 PM-02 40 24 7 10 12 1 5 68 24 3316
2008 PM-03 44 27 6 10 9 1 3 74 20 4300
2008 PM-04 38 28 7 13 10 1 3 69 24 3257
2008 PM-05 33 26 9 16 12 1 2 62 29 2563
2008 PM-06 28 21 7 18 19 1 6 53 40 1439

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 36 31 18 8 5 0 1 68 13 16183
2014 PM-01 53 27 11 3 2 0 3 83 5 4522
2014 PM-02 33 30 20 8 7 1 2 64 15 2896
2014 PM-03 33 34 19 8 5 0 1 68 13 2702
2014 PM-04 30 35 20 8 6 0 1 66 14 2265
2014 PM-05 24 36 23 10 7 0 0 60 17 2286
2014 PM-06 18 30 25 16 11 0 0 48 27 1358
2014 PM-07 17 9 30 21 23 0 0 26 44 23
2011 PM 33 31 19 9 6 0 2 65 16 17722
2011 PM-01 51 26 11 4 3 0 4 81 8 4359
2011 PM-02 27 30 21 11 10 0 1 58 20 3345
2011 PM-03 30 34 21 8 6 0 1 65 14 2894
2011 PM-04 30 35 20 9 5 0 1 66 14 2702
2011 PM-05 24 34 23 12 6 0 1 58 19 2690
2011 PM-06 18 31 24 16 11 0 0 49 27 1635
2011 PM-07 21 33 22 14 11 0 0 54 24 35
2008 PM 28 35 21 9 6 0 1 63 15 18761
2008 PM-01 44 33 14 4 2 0 2 79 7 3674
2008 PM-02 26 32 22 11 8 0 1 59 19 3319
2008 PM-03 28 37 21 8 5 0 2 66 13 4303
2008 PM-04 24 36 24 9 5 0 1 61 15 3256
2008 PM-05 19 35 25 14 6 0 0 55 20 2566
2008 PM-06 14 31 26 17 12 0 0 44 29 1439

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 43 23 8 6 8 3 8 75 16 16182
2014 PM-01 34 20 9 6 11 4 17 68 21 4521
2014 PM-02 48 26 7 5 7 3 4 80 12 2896
2014 PM-03 45 23 8 6 9 3 6 75 16 2702
2014 PM-04 49 25 8 5 7 4 4 79 13 2266
2014 PM-05 47 23 9 6 8 3 4 75 15 2286
2014 PM-06 44 25 10 7 7 3 4 74 15 1357
2014 PM-07 60 13 4 9 6 4 4 80 15 23
2011 PM 39 27 9 8 10 2 4 71 20 17727
2011 PM-01 24 24 12 10 19 2 9 53 33 4355
2011 PM-02 44 30 7 7 8 2 2 77 16 3346
2011 PM-03 44 27 8 7 9 2 2 75 17 2896
2011 PM-04 46 27 8 8 7 2 2 77 15 2708
2011 PM-05 46 27 9 8 6 3 2 76 15 2690
2011 PM-06 43 29 9 8 6 3 2 76 15 1636
2011 PM-07 46 28 11 0 9 6 0 78 10 34

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 PM 29 35 36 16183
2014 PM-01 24 40 35 4526
2014 PM-02 24 38 38 2896
2014 PM-03 28 33 38 2700
2014 PM-04 35 29 37 2267
2014 PM-05 34 30 36 2283
2014 PM-06 36 31 33 1357
2014 PM-07 31 38 30 23
2011 PM 31 35 34 17733
2011 PM-01 28 38 34 4360
2011 PM-02 28 38 34 3345
2011 PM-03 31 36 34 2898
2011 PM-04 33 32 35 2704
2011 PM-05 33 33 34 2690
2011 PM-06 37 33 30 1639
2011 PM-07 14 51 34 35

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 PM 16 32 34 10 8 4648
2014 PM-01 17 29 37 10 8 1096
2014 PM-02 20 28 31 12 8 705
2014 PM-03 14 35 33 8 9 767
2014 PM-04 11 34 34 11 10 783
2014 PM-05 18 34 32 10 6 768
2014 PM-06 18 32 32 10 7 479
2011 PM 18 29 36 9 8 5467
2011 PM-01 16 23 44 8 9 1237
2011 PM-02 20 24 34 11 13 937
2011 PM-03 16 33 34 8 8 889
2011 PM-04 14 32 37 10 7 895
2011 PM-05 19 34 33 8 6 887
2011 PM-06 24 33 32 6 5 598
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 38 41 11 6 4 0 0 79 9 16177
2014 PM-01 36 42 12 5 3 1 0 79 9 4525
2014 PM-02 34 42 13 6 4 1 0 77 11 2895
2014 PM-03 38 42 11 6 3 0 0 81 9 2699
2014 PM-04 36 43 10 6 4 0 0 80 10 2261
2014 PM-05 40 39 11 6 4 0 0 79 10 2285
2014 PM-06 48 38 7 5 2 0 0 86 7 1358
2014 PM-07 47 30 9 4 10 0 0 77 14 23
2011 PM 34 43 11 7 4 1 0 78 11 17724
2011 PM-01 31 43 13 8 5 1 0 74 13 4356
2011 PM-02 31 43 13 8 5 0 0 75 12 3343
2011 PM-03 35 44 10 7 3 0 0 80 10 2897
2011 PM-04 36 43 10 7 3 1 0 80 10 2709
2011 PM-05 38 42 9 7 3 0 0 80 10 2687
2011 PM-06 43 42 7 4 4 0 0 85 8 1636
2011 PM-07 39 49 9 0 3 0 0 88 3 35
2008 PM 39 40 10 6 4 0 0 79 10 18750
2008 PM-01 41 41 10 4 3 1 0 83 7 3676
2008 PM-02 38 42 10 5 4 0 0 80 9 3319
2008 PM-03 34 38 13 8 7 1 0 73 15 4299
2008 PM-04 39 41 10 6 4 1 0 80 10 3256
2008 PM-05 42 40 9 6 3 0 0 82 9 2562
2008 PM-06 51 34 7 4 3 0 0 85 8 1433

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 23 42 18 10 6 1 0 66 16 16181
2014 PM-01 24 43 18 8 5 2 0 68 13 4521
2014 PM-02 19 42 21 10 6 2 0 62 17 2895
2014 PM-03 24 44 18 9 4 1 0 69 13 2702
2014 PM-04 23 43 16 11 6 1 0 66 17 2266
2014 PM-05 23 42 15 12 7 1 0 65 19 2286
2014 PM-06 24 42 15 13 6 1 0 66 19 1357
2014 PM-07 34 43 13 5 6 0 0 77 10 23
2011 PM 23 43 16 11 6 1 0 67 17 17711
2011 PM-01 22 43 17 11 6 2 0 66 17 4354
2011 PM-02 19 41 19 12 7 2 0 61 19 3341
2011 PM-03 23 44 16 10 5 1 0 68 15 2899
2011 PM-04 24 45 15 10 5 1 0 70 15 2704
2011 PM-05 24 44 13 12 6 1 0 68 18 2680
2011 PM-06 26 45 11 12 6 0 0 71 18 1636
2011 PM-07 43 37 3 9 8 0 0 80 17 35

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 20 38 20 8 5 9 0 64 14 16170
2014 PM-01 22 37 20 7 5 10 0 66 12 4516
2014 PM-02 16 36 23 9 5 10 0 59 15 2893
2014 PM-03 21 40 20 7 4 8 0 65 13 2701
2014 PM-04 19 39 19 9 5 9 0 64 15 2266
2014 PM-05 21 38 19 10 5 7 0 64 16 2284
2014 PM-06 21 40 20 10 4 5 0 65 15 1356
2014 PM-07 30 47 13 4 6 0 0 77 10 23
2011 PM 19 41 19 9 5 7 0 65 15 17713
2011 PM-01 19 38 20 10 5 8 0 62 16 4357
2011 PM-02 17 39 22 9 6 7 0 60 16 3340
2011 PM-03 20 40 20 8 4 7 0 65 13 2898
2011 PM-04 20 43 18 8 4 7 0 68 13 2699
2011 PM-05 21 43 17 9 4 6 0 68 14 2687
2011 PM-06 22 47 15 10 3 4 0 71 14 1635
2011 PM-07 37 38 6 9 8 3 0 77 18 35

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 14 29 34 14 6 1 2 21 44 16153
2014 PM-01 10 24 34 18 9 1 4 29 36 4515
2014 PM-02 16 31 31 13 6 1 2 20 48 2889
2014 PM-03 13 31 36 13 6 1 1 19 45 2696
2014 PM-04 17 30 35 11 5 1 1 17 48 2262
2014 PM-05 16 31 37 11 4 0 1 15 48 2284
2014 PM-06 13 30 38 13 4 0 1 17 44 1354
2014 PM-07 9 22 47 13 10 0 0 22 30 23
2011 PM 16 31 33 13 5 1 2 19 48 17711
2011 PM-01 14 27 30 16 8 1 3 25 43 4352
2011 PM-02 20 32 30 11 4 1 2 15 54 3345
2011 PM-03 14 30 35 13 5 1 1 19 45 2894
2011 PM-04 15 32 34 13 5 0 1 18 47 2701
2011 PM-05 15 34 34 12 3 1 1 15 50 2686
2011 PM-06 15 33 36 12 3 0 1 15 49 1636
2011 PM-07 11 40 23 20 3 0 3 23 53 35
2008 PM 15 31 34 14 5 1 1 19 47 18737
2008 PM-01 14 27 33 16 7 1 2 24 42 3672
2008 PM-02 18 32 31 12 4 1 1 17 52 3312
2008 PM-03 14 30 33 16 5 1 1 22 44 4304
2008 PM-04 13 31 37 13 4 1 1 18 45 3244
2008 PM-05 16 34 33 12 3 1 1 15 51 2560
2008 PM-06 15 34 37 11 3 0 0 14 49 1439

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 15 24 30 17 9 2 3 28 41 16146
2014 PM-01 12 21 29 18 12 4 4 33 36 4512
2014 PM-02 16 24 28 17 8 3 2 27 43 2885
2014 PM-03 14 24 31 17 9 2 2 27 40 2699
2014 PM-04 17 25 31 16 8 2 2 25 43 2261
2014 PM-05 17 24 32 17 7 1 1 25 43 2280
2014 PM-06 15 27 32 17 7 1 2 25 43 1355
2014 PM-07 4 22 47 9 18 0 0 27 26 23
2011 PM 17 24 28 18 9 2 2 27 43 17690
2011 PM-01 19 23 26 16 10 2 3 28 45 4355
2011 PM-02 19 25 27 17 7 2 3 25 46 3336
2011 PM-03 15 24 29 19 9 2 2 29 41 2889
2011 PM-04 14 23 30 19 9 2 2 29 39 2694
2011 PM-05 17 24 30 18 7 1 2 27 42 2688
2011 PM-06 15 27 31 18 8 1 1 27 42 1632
2011 PM-07 14 17 40 22 3 3 0 26 32 35
2008 PM 17 25 29 17 8 2 2 26 44 18726
2008 PM-01 12 22 29 20 11 3 3 33 37 3669
2008 PM-02 18 26 28 16 8 2 2 25 46 3312
2008 PM-03 20 25 28 17 8 2 1 25 47 4299
2008 PM-04 16 27 30 17 7 1 2 24 45 3244
2008 PM-05 19 26 31 16 6 1 1 23 46 2562
2008 PM-06 19 27 29 19 5 1 1 24 46 1435

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 21 25 26 14 7 2 5 22 50 16138
2014 PM-01 12 20 28 17 10 4 9 31 37 4503
2014 PM-02 20 22 26 16 8 2 6 26 46 2885
2014 PM-03 18 28 28 15 7 1 2 23 47 2694
2014 PM-04 30 27 25 10 5 1 2 15 59 2264
2014 PM-05 32 30 26 7 4 1 1 11 63 2283
2014 PM-06 32 28 24 10 4 0 2 15 61 1355
2014 PM-07 17 34 35 4 10 0 0 14 51 23
2011 PM 22 25 26 14 6 2 4 22 50 17691
2011 PM-01 16 22 25 16 9 3 8 29 43 4353
2011 PM-02 19 23 26 17 7 2 6 26 46 3335
2011 PM-03 20 26 28 15 6 1 3 23 48 2890
2011 PM-04 27 26 26 12 6 1 2 19 55 2698
2011 PM-05 29 29 26 11 4 1 1 15 59 2686
2011 PM-06 29 29 26 11 4 0 1 15 59 1633
2011 PM-07 17 36 31 11 6 0 0 17 52 35
2008 PM 20 25 28 16 6 2 3 23 48 18725
2008 PM-01 12 22 29 20 9 3 6 31 37 3676
2008 PM-02 22 23 27 17 7 1 3 25 47 3310
2008 PM-03 17 25 30 17 7 2 3 25 44 4292
2008 PM-04 22 27 29 14 5 1 2 20 50 3243
2008 PM-05 29 28 27 11 4 1 1 14 58 2561
2008 PM-06 29 32 24 11 4 0 1 15 61 1438

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 11 19 31 22 10 1 5 34 33 16110
2014 PM-01 7 12 25 25 16 2 13 48 23 4506
2014 PM-02 12 19 31 22 10 1 4 34 33 2877
2014 PM-03 9 18 35 26 10 1 1 37 28 2682
2014 PM-04 13 22 35 21 7 0 1 28 36 2251
2014 PM-05 16 26 37 16 5 0 1 21 42 2285
2014 PM-06 19 30 32 14 4 0 1 18 49 1355
2014 PM-07 4 30 34 21 10 0 0 31 35 23
2011 PM 14 20 31 20 10 1 4 32 36 17669
2011 PM-01 12 15 22 22 16 1 11 43 31 4342
2011 PM-02 16 20 31 20 9 1 3 30 37 3338
2011 PM-03 11 19 33 25 10 0 2 36 31 2887
2011 PM-04 13 21 36 20 8 0 2 28 35 2698
2011 PM-05 16 23 37 17 5 0 1 22 40 2675
2011 PM-06 17 29 34 15 4 0 1 19 46 1633
2011 PM-07 8 23 48 15 6 0 0 21 31 35
2008 PM 12 19 32 24 9 1 3 34 32 18708
2008 PM-01 8 13 27 27 15 2 8 47 23 3665
2008 PM-02 15 21 32 21 9 1 2 30 37 3308
2008 PM-03 8 15 30 29 12 1 5 44 24 4292
2008 PM-04 11 20 36 24 7 1 1 32 32 3241
2008 PM-05 17 25 37 16 4 0 1 21 42 2558
2008 PM-06 19 29 35 13 4 0 0 17 48 1438

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 24 26 25 13 8 1 3 22 52 16150
2014 PM-01 17 20 24 17 12 2 7 32 41 4510
2014 PM-02 24 24 25 13 8 2 4 23 51 2889
2014 PM-03 24 27 27 13 7 1 1 20 52 2697
2014 PM-04 27 29 26 10 6 1 2 16 57 2259
2014 PM-05 30 31 25 9 4 1 1 13 62 2284
2014 PM-06 33 31 22 8 3 0 1 12 65 1358
2014 PM-07 13 35 38 4 10 0 0 14 48 23
2011 PM 25 26 25 13 7 1 3 21 53 17709
2011 PM-01 23 21 22 15 12 2 6 28 48 4354
2011 PM-02 26 25 25 13 7 1 3 21 53 3345
2011 PM-03 24 27 26 13 6 1 2 19 53 2893
2011 PM-04 23 27 27 13 7 1 2 20 52 2702
2011 PM-05 27 30 25 11 4 1 2 16 58 2685
2011 PM-06 28 31 27 9 4 0 1 13 60 1634
2011 PM-07 27 32 31 9 0 0 0 9 59 35
2008 PM 21 26 28 15 7 1 2 23 48 18717
2008 PM-01 16 21 26 19 12 2 4 33 39 3666
2008 PM-02 24 25 25 15 7 1 2 23 51 3311
2008 PM-03 22 26 26 16 7 1 2 24 49 4290
2008 PM-04 19 26 30 15 7 1 2 23 46 3250
2008 PM-05 23 29 30 12 4 1 1 16 53 2559
2008 PM-06 24 32 28 10 4 0 1 14 57 1435

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 14 20 27 21 11 3 5 34 37 16136
2014 PM-01 13 17 24 21 14 5 7 39 34 4510
2014 PM-02 13 17 24 21 13 5 7 39 34 2879
2014 PM-03 15 21 28 22 10 2 3 34 37 2693
2014 PM-04 15 23 29 20 9 1 3 30 40 2260
2014 PM-05 15 23 31 19 8 2 2 29 40 2283
2014 PM-06 14 22 32 21 7 1 2 29 37 1357
2014 PM-07 5 21 43 13 14 0 4 28 27 23
2011 PM 14 19 27 20 11 3 5 34 36 17667
2011 PM-01 15 15 21 21 15 4 8 41 35 4343
2011 PM-02 14 18 27 21 11 3 6 36 35 3332
2011 PM-03 14 21 27 21 12 2 4 34 37 2887
2011 PM-04 13 22 30 20 10 2 4 32 37 2699
2011 PM-05 14 22 32 19 8 1 3 28 39 2679
2011 PM-06 13 22 34 21 8 1 2 29 36 1631
2011 PM-07 9 15 42 34 0 0 0 34 24 35
2008 PM 19 24 26 17 8 2 3 27 46 18736
2008 PM-01 15 19 25 21 13 3 4 37 37 3669
2008 PM-02 17 21 26 20 9 3 4 31 41 3314
2008 PM-03 23 24 25 16 7 2 2 25 49 4297
2008 PM-04 20 26 27 16 6 1 2 24 48 3246
2008 PM-05 21 28 29 14 5 1 2 20 51 2566
2008 PM-06 20 28 31 15 5 0 1 20 49 1439

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 21 26 31 12 6 2 3 19 49 16146
2014 PM-01 14 22 31 15 9 3 5 26 40 4511
2014 PM-02 22 26 30 11 6 3 3 18 50 2888
2014 PM-03 18 26 34 13 6 2 2 19 46 2695
2014 PM-04 25 27 30 10 5 1 2 15 54 2261
2014 PM-05 26 29 30 9 4 1 1 13 56 2282
2014 PM-06 28 29 30 9 3 0 1 13 57 1356
2014 PM-07 18 34 30 13 6 0 0 18 52 23

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 62 32 3 2 1 0 0 94 3 16182
2014 PM-01 60 33 4 2 1 0 0 93 3 4524
2014 PM-02 59 34 4 2 1 0 0 93 3 2895
2014 PM-03 62 32 3 2 1 0 0 95 2 2699
2014 PM-04 61 33 3 2 1 0 0 94 4 2265
2014 PM-05 66 29 2 2 1 0 0 96 2 2287
2014 PM-06 70 27 1 1 0 0 0 97 2 1358
2014 PM-07 65 30 0 0 6 0 0 94 6 23
2011 PM 62 32 3 2 1 0 0 94 3 17725
2011 PM-01 60 33 4 3 1 0 0 93 3 4353
2011 PM-02 60 33 4 3 1 0 0 93 3 3348
2011 PM-03 61 34 3 2 1 0 0 95 3 2896
2011 PM-04 62 33 3 2 1 0 0 95 3 2706
2011 PM-05 66 30 2 2 0 0 0 96 2 2686
2011 PM-06 68 29 1 1 0 0 0 97 1 1639
2011 PM-07 57 36 3 0 3 0 0 94 3 35

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 42 30 9 10 7 1 0 73 17 16180
2014 PM-01 43 29 9 10 7 1 0 74 17 4523
2014 PM-02 38 31 11 11 8 2 0 70 19 2894
2014 PM-03 42 31 9 10 7 1 0 73 17 2700
2014 PM-04 40 30 9 11 8 1 0 71 20 2265
2014 PM-05 44 30 8 9 7 0 0 75 17 2287
2014 PM-06 51 29 7 8 4 0 0 81 12 1357
2014 PM-07 43 26 9 13 10 0 0 68 23 23

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 39 42 9 8 3 0 0 80 11 16173
2014 PM-01 39 41 9 8 3 0 0 80 11 4520
2014 PM-02 34 43 10 8 4 0 0 78 12 2895
2014 PM-03 37 44 9 8 3 0 0 81 11 2697
2014 PM-04 38 41 9 8 4 0 0 79 11 2263
2014 PM-05 42 41 7 7 3 0 0 83 10 2286
2014 PM-06 46 41 5 6 2 0 0 87 8 1358
2014 PM-07 47 35 9 4 6 0 0 82 10 23

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 39 35 14 4 3 5 0 78 7 16174
2014 PM-01 40 33 14 4 3 5 1 78 8 4520
2014 PM-02 37 35 16 4 3 5 1 76 8 2894
2014 PM-03 41 33 15 4 3 4 0 77 7 2697
2014 PM-04 37 36 14 4 3 5 0 78 7 2265
2014 PM-05 39 35 14 4 2 5 0 79 7 2286
2014 PM-06 40 38 12 4 2 4 0 82 6 1358
2014 PM-07 43 30 9 9 6 4 0 76 15 23

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 36 38 13 6 4 3 0 76 10 16182
2014 PM-01 38 36 12 6 4 3 0 77 11 4522
2014 PM-02 34 38 14 7 4 3 0 74 12 2894
2014 PM-03 39 38 12 6 3 2 0 79 9 2701
2014 PM-04 35 40 13 7 4 2 0 76 11 2267
2014 PM-05 36 38 14 7 3 2 0 76 10 2287
2014 PM-06 38 39 12 6 3 2 0 78 9 1358
2014 PM-07 39 47 4 5 6 0 0 85 10 23
2011 PM 28 38 16 8 6 3 0 69 15 17713
2011 PM-01 27 36 17 8 7 4 0 66 16 4352
2011 PM-02 24 36 19 9 8 4 0 63 17 3345
2011 PM-03 30 39 15 8 6 2 0 71 14 2894
2011 PM-04 28 41 15 8 5 3 0 71 13 2704
2011 PM-05 31 39 15 7 5 3 0 72 12 2688
2011 PM-06 33 42 12 7 4 1 0 77 11 1633
2011 PM-07 42 30 12 9 6 0 0 73 15 35

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 41 38 11 6 4 0 0 79 10 16173
2014 PM-01 43 37 10 6 4 0 0 80 10 4523
2014 PM-02 37 39 12 7 5 0 0 76 12 2892
2014 PM-03 44 37 10 6 3 0 0 81 9 2700
2014 PM-04 40 39 10 6 4 0 0 79 10 2260
2014 PM-05 40 38 11 6 4 0 0 79 10 2286
2014 PM-06 43 39 9 6 3 0 0 82 9 1358
2014 PM-07 43 34 13 4 6 0 0 77 10 23
2011 PM 33 39 13 8 6 0 0 73 14 17695
2011 PM-01 32 38 14 9 7 0 0 70 16 4348
2011 PM-02 28 39 16 9 8 0 0 67 17 3339
2011 PM-03 35 41 11 8 5 0 0 76 12 2890
2011 PM-04 34 41 12 7 5 1 0 76 11 2701
2011 PM-05 35 39 13 7 5 1 0 75 12 2688
2011 PM-06 39 39 10 6 5 0 0 79 11 1634
2011 PM-07 34 45 9 6 6 0 0 79 13 34
2008 PM 27 40 14 10 8 0 0 68 18 18770
2008 PM-01 30 41 14 9 6 1 0 72 14 3680
2008 PM-02 26 41 15 11 7 0 0 67 18 3318
2008 PM-03 22 38 15 12 12 0 0 60 24 4308
2008 PM-04 29 41 14 10 7 0 0 70 16 3252
2008 PM-05 32 42 12 9 5 0 0 74 14 2566
2008 PM-06 34 42 11 7 5 1 0 77 12 1439

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 27 31 16 11 8 4 3 62 20 16182
2014 PM-01 26 30 17 11 8 5 3 61 21 4522
2014 PM-02 23 30 18 12 9 5 3 57 23 2896
2014 PM-03 26 33 16 11 7 4 3 63 19 2701
2014 PM-04 27 29 16 11 9 4 4 61 22 2265
2014 PM-05 30 33 14 10 7 3 4 67 18 2286
2014 PM-06 33 34 13 10 5 3 3 70 16 1358
2014 PM-07 34 26 9 9 14 9 0 65 25 23

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 39 42 9 5 2 2 0 83 7 16175
2014 PM-01 39 43 9 5 2 2 0 84 7 4522
2014 PM-02 37 43 10 6 2 3 0 81 8 2894
2014 PM-03 38 44 9 5 2 2 0 84 6 2698
2014 PM-04 37 42 10 5 2 3 0 82 8 2265
2014 PM-05 40 42 9 5 2 2 0 84 7 2285
2014 PM-06 46 39 7 5 2 2 0 86 6 1357
2014 PM-07 47 43 0 0 10 0 0 90 10 23
2011 PM 35 41 12 6 3 3 0 78 10 17708
2011 PM-01 33 39 14 7 4 3 0 74 12 4356
2011 PM-02 31 41 14 7 4 3 0 74 11 3337
2011 PM-03 33 45 12 6 2 2 0 80 9 2897
2011 PM-04 37 41 11 6 3 2 0 80 9 2704
2011 PM-05 38 40 11 6 2 3 0 81 8 2682
2011 PM-06 42 40 9 5 2 2 0 84 7 1635
2011 PM-07 52 33 6 3 3 3 0 88 6 35

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 37 40 10 7 4 2 1 79 11 16179
2014 PM-01 37 41 10 6 3 3 1 80 10 4524
2014 PM-02 32 40 11 8 5 3 1 74 14 2894
2014 PM-03 38 40 10 6 3 3 1 81 9 2700
2014 PM-04 34 41 10 8 4 3 1 77 13 2266
2014 PM-05 39 38 9 8 3 2 1 80 11 2286
2014 PM-06 43 38 8 6 3 1 1 83 9 1355
2014 PM-07 39 26 17 9 10 0 0 65 18 23
2011 PM 33 37 11 9 5 4 1 73 15 17687
2011 PM-01 32 37 12 9 5 4 1 73 15 4344
2011 PM-02 28 38 13 10 6 4 1 69 17 3333
2011 PM-03 35 38 10 8 6 3 1 75 14 2893
2011 PM-04 33 37 11 9 6 4 1 73 15 2702
2011 PM-05 37 35 10 9 5 4 0 75 15 2685
2011 PM-06 41 36 9 8 4 2 0 79 12 1634
2011 PM-07 42 32 9 11 3 3 0 76 15 35
2008 PM 28 37 13 11 7 4 1 68 19 18763
2008 PM-01 26 38 13 10 7 5 1 68 19 3678
2008 PM-02 24 35 14 12 9 5 2 63 23 3316
2008 PM-03 25 37 14 11 8 4 1 65 21 4306
2008 PM-04 30 37 12 10 7 4 1 70 18 3251
2008 PM-05 33 36 11 10 6 4 1 72 16 2566
2008 PM-06 39 35 10 8 5 2 0 77 13 1440

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 25 37 18 10 6 4 1 64 17 16183
2014 PM-01 26 37 18 9 5 4 1 67 15 4524
2014 PM-02 21 35 21 10 6 5 1 60 18 2897
2014 PM-03 27 37 17 10 5 4 1 67 15 2701
2014 PM-04 20 38 18 12 7 4 1 61 20 2267
2014 PM-05 27 34 18 11 6 3 1 64 18 2286
2014 PM-06 30 38 15 10 5 2 1 70 15 1354
2014 PM-07 21 43 18 13 6 0 0 64 18 23
2011 PM 17 36 21 13 8 5 1 56 22 17717
2011 PM-01 15 34 23 12 8 5 2 53 22 4349
2011 PM-02 13 35 23 14 10 5 1 50 25 3344
2011 PM-03 18 38 19 12 7 5 1 59 20 2894
2011 PM-04 17 34 21 14 8 5 1 55 23 2704
2011 PM-05 19 37 18 14 7 4 1 59 23 2692
2011 PM-06 24 40 17 11 6 2 0 66 17 1638
2011 PM-07 18 56 14 6 3 3 0 76 9 34

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 15 23 18 16 16 9 2 43 37 16181
2014 PM-01 18 26 17 15 14 9 1 49 33 4524
2014 PM-02 13 23 19 18 17 9 1 40 39 2894
2014 PM-03 16 24 19 15 15 9 2 45 34 2701
2014 PM-04 11 21 19 18 18 10 2 37 41 2267
2014 PM-05 16 20 18 17 18 9 2 40 39 2285
2014 PM-06 17 24 17 16 16 8 2 45 36 1356
2014 PM-07 21 13 25 22 14 4 0 36 38 23
2011 PM 13 22 19 17 16 11 2 40 38 17726
2011 PM-01 13 25 19 18 15 10 2 42 37 4359
2011 PM-02 11 23 20 18 16 11 1 38 39 3345
2011 PM-03 15 23 17 17 16 10 2 43 37 2900
2011 PM-04 11 20 18 17 16 14 2 38 40 2701
2011 PM-05 13 19 20 17 17 12 3 37 39 2690
2011 PM-06 14 23 19 16 14 9 4 43 36 1634
2011 PM-07 14 20 22 20 15 6 3 38 38 35

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 30 49 5 11 4 0 0 79 16 16184
2014 PM-01 36 47 5 9 3 0 0 83 12 4522
2014 PM-02 28 50 5 12 4 0 0 78 16 2895
2014 PM-03 28 50 6 12 4 0 0 78 16 2702
2014 PM-04 29 47 5 13 5 0 0 76 18 2266
2014 PM-05 28 49 6 13 5 0 0 77 17 2287
2014 PM-06 28 50 4 13 5 0 0 78 18 1358
2014 PM-07 26 51 4 0 18 0 0 77 18 23
2011 PM 33 48 4 11 4 0 0 81 14 17725
2011 PM-01 37 46 4 10 3 0 0 83 13 4350
2011 PM-02 30 49 5 12 4 0 0 79 16 3345
2011 PM-03 31 49 5 12 4 0 0 80 16 2898
2011 PM-04 34 48 4 10 3 0 0 82 14 2709
2011 PM-05 33 48 4 11 3 0 0 81 14 2688
2011 PM-06 38 46 4 8 4 0 0 84 12 1638
2011 PM-07 28 55 3 8 5 0 0 83 14 35
2008 PM 28 48 5 13 5 0 0 76 19 18759
2008 PM-01 32 49 5 10 4 0 0 81 14 3675
2008 PM-02 29 48 5 12 5 0 0 77 18 3317
2008 PM-03 19 46 8 18 10 0 0 65 28 4306
2008 PM-04 29 48 5 13 4 0 0 77 17 3255
2008 PM-05 32 50 4 11 3 0 0 82 13 2560
2008 PM-06 38 45 3 11 3 0 0 83 13 1440

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 36 36 7 12 8 0 0 72 21 16173
2014 PM-01 34 36 8 13 9 0 0 70 21 4521
2014 PM-02 32 37 9 13 9 0 0 69 22 2891
2014 PM-03 36 36 7 13 8 0 0 72 21 2698
2014 PM-04 38 37 7 11 8 0 0 75 19 2265
2014 PM-05 40 34 7 11 8 0 0 74 19 2286
2014 PM-06 38 35 5 12 9 0 0 74 21 1358
2014 PM-07 60 17 4 9 10 0 0 77 18 23
2011 PM 36 38 8 11 7 0 0 74 18 17709
2011 PM-01 30 38 8 14 9 0 0 69 23 4350
2011 PM-02 32 42 9 11 6 0 0 74 18 3351
2011 PM-03 37 38 8 11 6 0 0 75 17 2895
2011 PM-04 39 38 8 10 5 0 0 77 16 2701
2011 PM-05 41 35 8 10 6 0 0 76 16 2682
2011 PM-06 46 35 5 8 5 0 0 81 14 1633
2011 PM-07 36 37 11 9 6 0 0 74 15 35

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 37 39 10 9 4 0 0 77 13 16173
2014 PM-01 33 40 10 11 6 0 0 73 17 4520
2014 PM-02 31 41 12 10 4 0 0 73 15 2893
2014 PM-03 40 40 9 8 3 0 0 80 11 2700
2014 PM-04 40 40 10 7 3 0 0 80 10 2264
2014 PM-05 43 37 9 7 3 0 0 81 10 2286
2014 PM-06 46 38 8 6 2 0 0 85 8 1356
2014 PM-07 47 43 0 4 6 0 0 90 10 23

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PM 70 22 3 2 1 0 1 93 4 16180
2014 PM-01 74 20 2 2 1 0 0 95 3 4519
2014 PM-02 70 22 4 2 1 0 1 93 3 2896
2014 PM-03 70 22 4 2 1 0 1 93 3 2702
2014 PM-04 67 22 4 3 2 1 1 91 5 2265
2014 PM-05 66 23 4 4 1 0 1 90 5 2286
2014 PM-06 67 24 4 3 1 0 0 92 4 1358
2014 PM-07 73 9 4 4 10 0 0 82 14 23
2011 PM 73 19 3 3 1 0 1 93 4 17734
2011 PM-01 76 18 2 2 1 0 1 95 2 4355
2011 PM-02 74 19 3 2 1 0 1 94 3 3348
2011 PM-03 72 20 3 3 1 1 1 93 4 2899
2011 PM-04 70 21 3 3 1 0 1 93 4 2709
2011 PM-05 70 21 4 4 1 0 1 91 5 2689
2011 PM-06 71 20 4 3 1 0 1 92 4 1637
2011 PM-07 77 20 0 0 3 0 0 97