2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group PH

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 34 49 8 5 1 2 0 85 7 59
2014 PH-01 32 49 12 3 0 4 0 85 3 33
2014 PH-03 25 61 0 14 0 0 0 86 14 12
2011 PH 41 33 15 8 3 0 0 74 10 51
2011 PH-01 47 39 10 0 3 0 0 87 3 23
2011 PH-03 35 21 22 22 0 0 0 56 22 14
2008 PH 37 49 4 10 0 0 0 86 10 39
2008 PH-03 17 63 10 10 0 0 0 79 10 13

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 65 32 1 0 1 0 0 97 1 58
2014 PH-01 64 36 0 0 0 0 0 100 0 32
2014 PH-03 68 32 0 0 0 0 0 100 0 12
2011 PH 58 39 1 2 0 0 0 97 2 51
2011 PH-01 62 34 0 4 0 0 0 96 4 23
2011 PH-03 50 45 5 0 0 0 0 95 0 14

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 56 40 3 0 1 0 0 96 1 59
2014 PH-01 56 41 3 0 0 0 0 97 0 33
2014 PH-03 54 46 0 0 0 0 0 100 0 12
2011 PH 53 40 5 0 1 0 0 93 1 51
2011 PH-01 61 36 0 0 3 0 0 97 3 23
2011 PH-03 43 42 15 0 0 0 0 85 0 14

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 42 45 10 1 1 0 0 88 3 59
2014 PH-01 45 47 8 0 0 0 0 92 0 33
2014 PH-03 25 57 11 7 0 0 0 82 7 12
2011 PH 55 32 4 8 1 0 0 87 9 51
2011 PH-01 62 31 4 0 3 0 0 93 3 23
2011 PH-03 40 32 5 22 0 0 0 73 22 14
2008 PH 46 43 2 4 4 0 0 90 8 39
2008 PH-03 42 47 0 0 10 0 0 90 10 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 30 28 25 10 4 1 1 59 15 59
2014 PH-01 25 30 32 7 0 3 3 59 7 33
2014 PH-03 18 32 14 22 14 0 0 50 36 12
2011 PH 27 38 20 11 4 0 0 65 15 51
2011 PH-01 36 32 29 3 0 0 0 67 3 23
2011 PH-03 28 28 18 17 10 0 0 56 27 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 30 36 22 6 6 0 0 66 12 59
2014 PH-01 25 40 28 7 0 0 0 65 7 33
2014 PH-03 18 39 18 0 25 0 0 57 25 12
2011 PH 33 41 13 7 6 0 0 74 14 50
2011 PH-01 36 44 14 7 0 0 0 80 7 23
2011 PH-03 40 28 18 10 5 0 0 68 14 14
2008 PH 42 30 23 2 2 0 0 73 4 39
2008 PH-03 32 26 41 0 0 0 0 59 0 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 33 24 21 7 7 4 4 62 15 59
2014 PH-01 36 21 17 7 4 8 7 67 13 33
2014 PH-03 25 18 32 7 18 0 0 43 25 12
2011 PH 23 29 25 12 9 3 0 53 21 51
2011 PH-01 25 44 21 3 3 3 0 71 7 23
2011 PH-03 17 36 16 10 22 0 0 53 32 14
2008 PH 31 35 21 6 6 0 2 67 12 39
2008 PH-03 37 32 16 5 10 0 0 69 16 13
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 34 36 12 15 3 0 0 70 18 59
2014 PH-01 35 39 12 12 3 0 0 73 15 33
2014 PH-03 36 25 18 14 7 0 0 61 20 12
2011 PH 31 45 15 4 5 0 0 76 9 50
2011 PH-01 29 44 17 0 10 0 0 73 10 23
2011 PH-03 32 48 15 5 0 0 0 80 5 14
2008 PH 37 31 16 14 2 0 0 68 16 39
2008 PH-03 32 42 16 10 0 0 0 74 10 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 31 38 13 13 4 0 0 69 18 59
2014 PH-01 36 47 8 7 3 0 0 83 9 33
2014 PH-03 25 36 18 14 7 0 0 61 21 12
2011 PH 30 44 11 7 8 0 0 74 15 49
2011 PH-01 17 54 18 4 7 0 0 71 11 22
2011 PH-03 45 30 11 10 5 0 0 75 14 14
2008 PH 42 17 14 12 14 0 0 59 27 39
2008 PH-03 43 10 21 21 6 0 0 53 26 13

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 44 27 19 7 3 0 0 71 10 59
2014 PH-01 53 21 23 3 0 0 0 75 3 33
2014 PH-03 32 18 36 0 14 0 0 50 14 12

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 22 33 14 12 11 9 0 59 25 59
2014 PH-01 17 40 5 15 7 16 0 68 25 33
2014 PH-03 25 25 25 11 14 0 0 50 25 12
2011 PH 17 36 27 4 10 6 0 56 15 51
2011 PH-01 7 54 26 7 0 7 0 65 7 23
2011 PH-03 23 20 40 0 17 0 0 43 17 14

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 16 35 17 19 8 6 0 54 28 59
2014 PH-01 9 45 12 15 7 12 0 62 24 33
2014 PH-03 25 14 18 29 14 0 0 39 43 12
2011 PH 14 45 16 12 12 0 0 60 25 51
2011 PH-01 7 51 33 7 3 0 0 57 10 23
2011 PH-03 10 62 5 5 17 0 0 73 22 14
2008 PH 46 31 10 10 3 0 0 77 13 39
2008 PH-03 53 21 10 16 0 0 0 74 16 13

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 15 29 22 13 16 6 0 47 30 59
2014 PH-01 8 40 16 13 16 7 0 51 31 33
2014 PH-03 25 7 36 18 14 0 0 32 32 12
2011 PH 7 39 27 15 9 3 0 48 25 51
2011 PH-01 3 40 36 10 3 7 0 47 14 23
2011 PH-03 10 58 22 5 5 0 0 68 10 14
2008 PH 19 31 23 19 6 3 0 51 26 38
2008 PH-03 17 23 22 28 11 0 0 39 39 12

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 16 21 21 15 14 12 0 43 33 59
2014 PH-01 13 22 21 12 13 19 0 43 31 33
2014 PH-03 18 7 39 22 14 0 0 25 36 12
2011 PH 8 31 34 11 10 6 0 41 22 51
2011 PH-01 0 29 46 10 3 11 0 33 15 23
2011 PH-03 23 33 35 0 10 0 0 56 10 14
2008 PH 27 29 11 11 5 17 0 67 19 39
2008 PH-03 26 11 26 21 6 10 0 42 29 13

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 8 33 21 14 18 6 0 43 34 58
2014 PH-01 8 35 18 15 18 7 0 46 35 33
2014 PH-03 0 39 29 11 20 0 0 39 32 12
2011 PH 6 31 35 14 15 0 0 36 29 51
2011 PH-01 4 17 58 18 3 0 0 20 22 23
2011 PH-03 6 62 18 0 14 0 0 68 14 14
2008 PH 28 23 9 19 13 5 2 55 35 39
2008 PH-03 37 16 0 10 37 0 0 53 47 13

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 10 40 14 18 14 3 1 52 33 59
2014 PH-01 5 44 13 17 12 5 3 54 32 33
2014 PH-03 7 43 18 18 14 0 0 50 32 12
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 16 38 18 19 8 0 1 55 27 59
2014 PH-01 13 36 25 13 9 0 3 50 23 33
2014 PH-03 7 36 7 36 14 0 0 43 50 12
2011 PH 18 45 10 19 8 0 0 63 26 51
2011 PH-01 26 50 10 7 7 0 0 77 14 23
2011 PH-03 15 53 5 10 17 0 0 68 27 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 5 29 22 29 13 1 0 35 43 59
2014 PH-01 5 27 22 28 18 0 0 32 46 33
2014 PH-03 0 50 14 29 7 0 0 50 36 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 19 39 23 15 3 0 0 58 18 59
2014 PH-01 19 43 28 10 0 0 0 61 10 33
2014 PH-03 7 40 32 14 7 0 0 47 21 12
2011 PH 26 43 20 6 6 0 0 68 12 50
2011 PH-01 22 44 23 3 7 0 0 67 10 23
2011 PH-03 23 35 15 17 10 0 0 58 27 14
2008 PH 33 39 10 13 6 0 0 72 19 39
2008 PH-03 26 32 21 16 6 0 0 58 21 13

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 32 39 18 6 0 2 3 74 7 59
2014 PH-01 36 45 12 4 0 0 3 83 4 33
2014 PH-03 25 39 29 0 0 0 7 68 0 12
2011 PH 23 27 28 8 6 8 0 55 14 51
2011 PH-01 19 29 25 6 3 18 0 58 12 23
2011 PH-03 23 25 30 12 10 0 0 48 22 14
2008 PH 36 34 11 2 5 10 2 80 7 39
2008 PH-03 37 31 21 0 6 5 0 72 6 13

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 27 45 13 13 2 0 0 72 15 59
2014 PH-01 22 48 16 9 4 0 0 70 13 33
2014 PH-03 36 41 0 22 0 0 0 78 22 12
2011 PH 28 50 13 3 5 0 0 79 8 51
2011 PH-01 36 50 10 0 3 0 0 86 3 23
2011 PH-03 23 45 28 5 0 0 0 68 5 14
2008 PH 33 40 14 8 0 3 2 77 8 39
2008 PH-03 37 36 16 10 0 0 0 74 10 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 26 34 11 16 7 3 1 63 25 59
2014 PH-01 22 40 12 16 7 3 0 64 23 33
2014 PH-03 43 21 0 11 18 0 7 69 31 12
2011 PH 32 39 11 6 10 3 0 73 16 51
2011 PH-01 37 36 10 7 3 6 0 78 11 23
2011 PH-03 40 20 23 0 17 0 0 60 17 14
2008 PH 40 29 13 10 0 5 2 75 11 39
2008 PH-03 37 26 21 10 0 6 0 67 11 13

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 14 35 21 20 8 0 2 50 28 59
2014 PH-01 16 41 30 8 5 0 0 57 13 33
2014 PH-03 7 32 18 29 14 0 0 39 43 12
2011 PH 26 41 17 6 10 0 0 67 16 51
2011 PH-01 21 50 18 3 7 0 0 72 10 23
2011 PH-03 28 28 22 0 22 0 0 56 22 14
2008 PH 26 44 10 12 8 0 0 70 20 39
2008 PH-03 21 22 26 21 10 0 0 43 31 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 52 36 10 2 0 0 0 88 2 59
2014 PH-01 52 40 8 0 0 0 0 92 0 33
2014 PH-03 39 39 11 11 0 0 0 78 11 12
2011 PH 61 28 8 2 1 0 0 89 3 51
2011 PH-01 62 31 4 0 3 0 0 93 3 23
2011 PH-03 68 10 22 0 0 0 0 78 0 14
2008 PH 48 44 4 2 3 0 0 92 4 39
2008 PH-03 42 47 10 0 0 0 0 90 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 57 38 4 1 0 0 0 95 1 59
2014 PH-01 61 32 4 3 0 0 0 93 3 33
2014 PH-03 35 65 0 0 0 0 0 100 0 12
2011 PH 61 31 3 3 3 0 0 91 6 51
2011 PH-01 73 20 0 4 3 0 0 93 7 23
2011 PH-03 50 35 10 5 0 0 0 85 5 14
2008 PH 60 32 6 2 0 0 0 92 2 39
2008 PH-03 53 36 10 0 0 0 0 90 0 13

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 18 20 13 24 18 6 1 41 45 59
2014 PH-01 19 25 16 19 13 5 3 48 35 33
2014 PH-03 7 18 7 36 32 0 0 25 68 12
2011 PH 20 40 19 7 10 3 0 62 18 51
2011 PH-01 15 49 15 8 7 7 0 69 16 23
2011 PH-03 22 40 15 5 17 0 0 63 22 14
2008 PH 37 30 4 16 8 0 6 71 25 39
2008 PH-03 37 6 10 26 21 0 0 43 47 13

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 14 6 12 26 27 3 12 23 63 59
2014 PH-01 15 5 17 21 31 3 8 22 59 33
2014 PH-03 7 11 7 21 36 0 18 22 69 12
2011 PH 8 10 21 21 26 1 13 21 55 51
2011 PH-01 3 13 21 7 29 0 26 23 48 23
2011 PH-03 18 15 18 32 17 0 0 33 50 14
2008 PH 9 15 27 20 14 6 10 28 40 39
2008 PH-03 0 11 32 21 26 10 0 12 53 13

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 19 52 17 4 6 0 2 72 11 59
2014 PH-01 20 46 24 3 7 0 0 66 9 33
2014 PH-03 14 58 7 14 7 0 0 72 20 12
2011 PH 36 41 4 16 3 0 0 77 18 51
2011 PH-01 37 53 7 0 3 0 0 90 3 23
2011 PH-03 32 40 5 22 0 0 0 73 22 14

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 23 37 29 6 6 0 0 60 11 59
2014 PH-01 21 37 28 11 3 0 0 58 13 33
2014 PH-03 7 50 29 0 14 0 0 57 14 12

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 25 28 23 17 7 0 0 53 24 59
2014 PH-01 24 29 27 15 5 0 0 53 20 33
2014 PH-03 14 36 11 32 7 0 0 50 39 12
2011 PH 38 44 8 9 1 0 0 82 10 51
2011 PH-01 33 53 11 0 3 0 0 85 3 23
2011 PH-03 32 48 5 15 0 0 0 80 15 14

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 33 38 16 5 5 0 2 73 10 59
2014 PH-01 46 40 5 7 3 0 0 85 9 33
2014 PH-03 0 50 43 7 0 0 0 50 7 12
2011 PH 43 45 6 4 1 0 0 88 5 51
2011 PH-01 43 54 0 3 0 0 0 97 3 23
2011 PH-03 28 45 22 5 0 0 0 73 5 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 18 20 13 17 24 3 5 41 45 59
2014 PH-01 27 15 8 20 22 3 5 45 46 33
2014 PH-03 18 21 7 14 40 0 0 39 54 12
2011 PH 33 30 6 6 20 3 3 67 27 51
2011 PH-01 30 30 6 7 20 7 0 64 29 23
2011 PH-03 32 15 5 0 37 0 11 53 41 14
2008 PH 36 25 6 12 18 0 3 63 30 39
2008 PH-03 37 16 6 16 26 0 0 53 42 13

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 43 32 16 6 1 0 0 76 8 59
2014 PH-01 43 33 12 12 0 0 0 76 12 33
2014 PH-03 43 32 25 0 0 0 0 75 0 12
2011 PH 36 43 16 4 1 0 0 79 5 50
2011 PH-01 36 54 10 0 0 0 0 90 0 23
2011 PH-03 28 45 28 0 0 0 0 72 0 14
2008 PH 21 44 25 3 8 0 0 65 10 39
2008 PH-03 11 37 42 0 10 0 0 48 10 13

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 24 20 17 11 10 6 12 54 26 59
2014 PH-01 24 19 23 5 4 7 19 57 13 33
2014 PH-03 25 21 11 7 29 7 0 49 39 12
2011 PH 26 30 17 3 11 4 9 65 16 51
2011 PH-01 14 36 11 7 18 7 7 58 29 23
2011 PH-03 27 27 30 0 0 5 10 64 0 14

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 PH 10 68 22 59
2014 PH-01 7 77 16 33
2014 PH-03 22 39 39 12
2011 PH 13 60 27 50
2011 PH-01 10 66 23 22
2011 PH-03 5 58 37 14
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 39 49 7 4 1 0 0 88 5 59
2014 PH-01 40 43 9 7 0 0 0 84 7 33
2014 PH-03 32 68 0 0 0 0 0 100 0 12
2011 PH 40 36 18 6 0 0 0 76 6 51
2011 PH-01 30 59 10 0 0 0 0 90 0 23
2011 PH-03 62 15 23 0 0 0 0 77 0 14
2008 PH 47 42 4 6 0 0 0 89 6 39
2008 PH-03 48 41 0 10 0 0 0 90 10 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 14 39 30 14 4 0 0 52 18 59
2014 PH-01 12 44 31 13 0 0 0 56 13 33
2014 PH-03 18 14 36 18 14 0 0 32 32 12
2011 PH 27 33 20 10 10 0 0 61 19 51
2011 PH-01 14 54 28 3 0 0 0 68 3 23
2011 PH-03 63 10 11 12 5 0 0 72 17 14

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 9 29 33 10 3 15 0 45 15 59
2014 PH-01 5 30 37 12 0 15 0 42 15 33
2014 PH-03 11 21 36 18 7 7 0 34 27 12
2011 PH 13 35 31 11 1 8 0 52 14 51
2011 PH-01 6 39 39 3 0 11 0 52 4 23
2011 PH-03 21 57 5 12 5 0 0 78 17 14

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 1 14 35 29 16 4 1 47 16 59
2014 PH-01 0 13 25 32 22 4 3 59 14 33
2014 PH-03 0 18 71 11 0 0 0 11 18 12
2011 PH 14 13 35 30 8 0 0 37 27 51
2011 PH-01 0 17 20 48 15 0 0 63 17 23
2011 PH-03 5 10 58 28 0 0 0 28 15 14
2008 PH 2 28 42 16 11 0 0 28 30 39
2008 PH-03 5 21 48 10 16 0 0 26 26 13

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 9 14 37 25 11 3 1 38 24 59
2014 PH-01 4 16 27 31 15 5 3 49 22 33
2014 PH-03 14 11 61 14 0 0 0 14 25 12
2011 PH 8 17 30 31 13 2 0 45 25 51
2011 PH-01 0 13 30 36 17 4 0 55 14 23
2011 PH-03 5 0 50 28 17 0 0 45 5 14
2008 PH 4 23 30 20 17 3 4 40 28 39
2008 PH-03 0 26 36 22 5 0 10 30 29 13

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 13 15 29 24 16 1 1 41 28 59
2014 PH-01 9 7 31 31 20 0 3 52 17 33
2014 PH-03 0 57 36 7 0 0 0 7 57 12
2011 PH 19 20 41 8 11 1 0 19 40 51
2011 PH-01 4 14 39 18 22 3 0 41 18 23
2011 PH-03 17 33 50 0 0 0 0 0 50 14
2008 PH 11 35 36 12 2 0 4 14 48 39
2008 PH-03 6 31 42 11 0 0 10 12 41 13

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 7 10 26 31 25 0 1 57 17 58
2014 PH-01 5 7 15 39 31 0 3 72 13 32
2014 PH-03 0 18 50 14 18 0 0 32 18 12
2011 PH 5 10 34 39 12 0 0 51 15 51
2011 PH-01 4 4 34 40 18 0 0 58 7 23
2011 PH-03 0 10 38 52 0 0 0 52 10 14
2008 PH 3 13 43 23 18 0 0 41 16 38
2008 PH-03 0 11 47 21 21 0 0 42 11 13

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 17 21 33 15 12 0 1 28 39 58
2014 PH-01 18 23 26 15 15 0 3 31 42 32
2014 PH-03 7 29 53 0 11 0 0 11 36 12
2011 PH 7 25 40 17 10 0 0 27 33 51
2011 PH-01 0 13 44 29 13 0 0 43 13 23
2011 PH-03 5 46 32 17 0 0 0 17 50 14
2008 PH 14 41 14 13 13 3 3 28 58 39
2008 PH-03 10 47 21 6 16 0 0 21 58 13

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 11 12 22 21 32 0 3 54 23 58
2014 PH-01 8 3 17 17 50 0 5 71 11 33
2014 PH-03 0 24 37 20 20 0 0 39 24 11
2011 PH 9 19 23 18 29 0 1 48 29 51
2011 PH-01 0 8 23 31 35 0 3 68 8 23
2011 PH-03 5 12 39 14 30 0 0 44 17 14
2008 PH 6 20 30 21 14 5 4 38 29 39
2008 PH-03 10 21 32 16 21 0 0 37 31 13

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 9 10 40 22 9 8 1 35 21 59
2014 PH-01 7 12 29 25 17 7 3 47 21 33
2014 PH-03 0 18 75 7 0 0 0 7 18 12

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 49 45 4 2 0 0 0 94 2 59
2014 PH-01 53 44 3 0 0 0 0 97 0 33
2014 PH-03 32 68 0 0 0 0 0 100 0 12
2011 PH 52 41 4 1 0 1 0 94 1 51
2011 PH-01 50 43 3 0 0 3 0 97 0 23
2011 PH-03 40 50 5 5 0 0 0 90 5 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 29 33 16 12 8 1 1 63 21 59
2014 PH-01 28 43 17 7 3 0 3 73 10 33
2014 PH-03 43 21 11 0 25 0 0 64 25 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 28 38 16 17 1 0 0 66 19 58
2014 PH-01 27 44 18 12 0 0 0 70 12 33
2014 PH-03 39 15 0 39 7 0 0 54 46 11

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 46 28 11 4 4 6 1 80 8 59
2014 PH-01 48 32 9 3 0 5 3 87 3 33
2014 PH-03 43 14 18 0 14 11 0 64 15 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 38 38 14 3 3 2 1 79 6 59
2014 PH-01 43 36 16 3 0 0 3 81 3 33
2014 PH-03 32 32 11 0 14 11 0 72 15 12
2011 PH 35 35 23 3 3 1 0 71 6 51
2011 PH-01 6 64 22 4 0 3 0 73 4 23
2011 PH-03 60 5 30 0 5 0 0 65 5 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 42 40 5 10 3 0 0 82 13 59
2014 PH-01 47 42 3 8 0 0 0 89 8 33
2014 PH-03 43 32 0 11 14 0 0 75 25 12
2011 PH 50 36 13 0 1 0 0 86 1 50
2011 PH-01 36 57 7 0 0 0 0 93 0 22
2011 PH-03 60 18 18 0 5 0 0 78 5 14
2008 PH 52 28 6 14 0 0 0 80 14 39
2008 PH-03 53 21 10 16 0 0 0 74 16 13

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 14 33 21 23 6 1 1 48 30 59
2014 PH-01 12 40 23 23 0 0 3 53 23 33
2014 PH-03 18 32 14 11 25 0 0 50 36 12

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 30 50 14 2 1 2 0 82 4 59
2014 PH-01 30 57 12 0 0 0 0 88 0 33
2014 PH-03 25 35 22 11 7 0 0 60 18 12
2011 PH 24 52 14 1 5 3 0 79 6 51
2011 PH-01 13 70 14 3 0 0 0 83 3 23
2011 PH-03 33 32 18 0 17 0 0 65 17 14

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 19 51 9 9 6 6 0 75 16 59
2014 PH-01 23 45 5 18 3 7 0 73 22 33
2014 PH-03 14 50 11 0 14 11 0 72 15 12
2011 PH 24 35 19 4 6 12 0 67 12 51
2011 PH-01 14 46 10 7 3 19 0 75 12 23
2011 PH-03 35 21 23 5 17 0 0 55 22 14
2008 PH 38 33 12 6 3 5 4 77 9 38
2008 PH-03 32 42 6 10 0 0 10 82 12 13

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 18 31 26 12 6 7 0 53 19 59
2014 PH-01 12 36 24 16 3 9 0 53 21 33
2014 PH-03 18 14 36 7 14 11 0 36 23 12
2011 PH 15 36 36 3 11 0 0 51 14 51
2011 PH-01 7 43 41 3 7 0 0 49 10 23
2011 PH-03 35 25 36 0 5 0 0 60 5 14

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 6 29 27 13 11 13 2 41 28 59
2014 PH-01 5 30 29 11 15 10 0 39 28 33
2014 PH-03 18 39 25 0 7 11 0 64 8 12
2011 PH 14 29 20 10 14 8 6 50 27 51
2011 PH-01 0 39 25 7 7 11 11 51 17 23
2011 PH-03 27 16 23 12 22 0 0 43 34 14

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 20 49 9 9 12 1 0 70 22 59
2014 PH-01 17 59 8 7 9 0 0 76 16 33
2014 PH-03 21 32 22 11 14 0 0 53 25 12
2011 PH 33 37 8 17 5 0 0 70 22 51
2011 PH-01 41 39 7 10 3 0 0 80 13 23
2011 PH-03 23 25 18 35 0 0 0 48 35 14
2008 PH 30 54 4 4 8 0 0 84 12 39
2008 PH-03 37 37 10 5 10 0 0 74 16 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 33 30 7 16 14 0 0 63 30 59
2014 PH-01 35 30 9 12 13 0 0 65 25 33
2014 PH-03 39 14 0 25 22 0 0 53 47 12
2011 PH 36 24 9 21 10 0 0 60 31 51
2011 PH-01 36 38 8 11 7 0 0 74 18 23
2011 PH-03 42 18 11 29 0 0 0 60 29 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 39 44 13 3 1 0 0 83 4 59
2014 PH-01 44 40 13 3 0 0 0 84 3 33
2014 PH-03 39 36 18 7 0 0 0 75 7 12

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 59 19 9 6 6 0 1 79 12 59
2014 PH-01 58 21 7 7 4 0 3 82 11 33
2014 PH-03 57 14 11 0 18 0 0 71 18 12
2011 PH 66 25 3 7 0 0 0 90 7 51
2011 PH-01 75 25 0 0 0 0 0 100 0 23
2011 PH-03 67 10 11 12 0 0 0 77 12 14
2008 PH 62 26 4 0 4 4 0 92 4 39
2008 PH-03 58 11 10 0 10 10 0 77 12 13

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 65 17 11 4 4 0 0 82 7 59
2014 PH-01 69 20 11 0 0 0 0 89 0 33
2014 PH-03 46 7 11 18 18 0 0 53 36 12
2011 PH 65 21 3 3 7 0 0 86 11 51
2011 PH-01 74 26 0 0 0 0 0 100 0 23
2011 PH-03 55 12 11 0 22 0 0 68 22 14
2008 PH 61 22 5 2 10 0 0 83 12 39
2008 PH-03 53 21 0 5 21 0 0 74 26 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 74 6 7 1 6 0 4 84 8 59
2014 PH-01 80 3 9 3 3 0 3 85 5 33
2014 PH-03 57 18 0 0 25 0 0 75 25 12
2011 PH 66 14 6 5 4 1 3 84 9 51
2011 PH-01 62 17 3 3 3 3 8 89 8 23
2011 PH-03 60 18 5 12 5 0 0 78 17 14
2008 PH 62 12 3 3 14 0 6 79 18 39
2008 PH-03 48 16 0 0 26 0 10 71 29 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 76 6 7 2 6 0 3 84 9 59
2014 PH-01 83 5 7 0 5 0 0 88 5 33
2014 PH-03 57 14 11 0 18 0 0 71 18 12
2011 PH 77 6 4 2 6 2 4 88 8 50
2011 PH-01 69 3 3 3 10 3 8 81 15 23
2011 PH-03 78 12 10 0 0 0 0 90 0 14
2008 PH 78 8 0 0 13 0 2 87 13 39
2008 PH-03 74 10 0 0 16 0 0 84 16 13

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 56 11 8 5 9 4 8 76 15 59
2014 PH-01 59 13 4 5 7 7 5 82 14 33
2014 PH-03 46 7 11 11 25 0 0 53 36 12

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 63 16 5 3 4 2 7 88 7 59
2014 PH-01 68 20 3 0 3 4 3 94 3 33
2014 PH-03 54 7 7 14 11 0 7 66 27 12
2011 PH 62 17 6 3 6 2 3 83 10 51
2011 PH-01 71 7 8 0 3 4 8 87 4 23
2011 PH-03 73 0 10 0 17 0 0 73 17 14
2008 PH 63 17 6 3 4 6 2 86 7 39
2008 PH-03 47 16 10 0 10 10 6 75 12 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PH 16 84 59

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 16 24 26 5 5 17 7 53 13 59
2014 PH-01 20 27 28 3 3 17 3 59 7 33
2014 PH-03 11 25 32 0 0 25 7 53 0 12

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 28 31 26 6 5 3 1 61 11 59
2014 PH-01 28 40 19 5 3 3 3 72 8 33
2014 PH-03 29 25 25 0 20 0 0 55 20 12
2011 PH 25 58 12 2 1 3 0 85 3 51
2011 PH-01 18 65 14 0 0 3 0 86 0 23
2011 PH-03 23 55 18 0 5 0 0 78 5 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PH 0 100 59
2014 PH-01 0 100 33
2014 PH-03 0 100 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 20 19 19 3 0 30 9 64 5 59
2014 PH-01 15 25 15 5 0 33 7 67 9 33
2014 PH-03 29 7 25 0 0 32 7 59 0 12

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 32 32 19 4 3 9 1 71 8 59
2014 PH-01 28 37 12 5 0 15 3 79 6 33
2014 PH-03 36 21 29 0 14 0 0 57 14 12
2011 PH 45 35 16 0 0 4 0 83 0 51
2011 PH-01 28 50 15 0 0 7 0 84 0 23
2011 PH-03 45 21 30 0 0 5 0 69 0 14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PH 10 90 59

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 36 39 10 9 3 0 4 77 12 59
2014 PH-01 29 41 8 15 5 0 3 72 20 33
2014 PH-03 40 53 0 7 0 0 0 93 7 12
2011 PH 23 46 13 6 4 6 2 75 11 51
2011 PH-01 3 48 18 10 10 11 0 57 22 23
2011 PH-03 35 45 10 5 0 5 0 84 6 14
2008 PH 16 67 0 15 3 0 0 82 18 39
2008 PH-03 21 69 0 10 0 0 0 90 10 13

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 14 23 29 4 3 21 7 51 9 59
2014 PH-01 13 24 29 3 3 24 4 52 7 33
2014 PH-03 11 50 25 0 7 7 0 66 7 12
2011 PH 6 19 34 13 1 19 8 34 19 51
2011 PH-01 0 14 47 8 3 28 0 19 16 23
2011 PH-03 12 30 33 5 0 15 5 53 6 14

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 32 35 20 2 1 8 2 74 4 59
2014 PH-01 28 48 12 4 3 5 0 80 7 33
2014 PH-03 36 14 25 0 0 25 0 67 0 12
2011 PH 32 29 22 3 0 12 2 71 3 51
2011 PH-01 18 35 26 3 0 18 0 65 4 23
2011 PH-03 40 22 23 0 0 15 0 73 0 14
2008 PH 36 37 12 6 0 9 0 81 6 39
2008 PH-03 31 37 16 16 0 0 0 68 16 13

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PH 23 35 21 6 2 11 2 67 9 59
2014 PH-01 27 43 9 4 4 13 0 80 10 33
2014 PH-03 7 36 32 11 0 14 0 50 13 12
2011 PH 29 35 14 3 0 18 2 79 4 51
2011 PH-01 17 36 22 0 0 24 0 70 0 23
2011 PH-03 45 28 5 12 0 10 0 81 14 14
2008 PH 54 18 11 2 11 2 2 74 14 39
2008 PH-03 63 10 6 0 21 0 0 74 21 13