2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group PC

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 28 46 11 10 5 0 0 74 15 1917
2014 PC-01 30 48 12 5 5 0 0 78 10 59
2014 PC-02 27 46 13 9 5 0 0 72 14 636
2014 PC-03 30 44 10 11 5 0 0 74 16 755
2014 PC-04 26 49 10 11 5 0 0 75 15 334
2014 PC-05 33 46 11 8 3 0 0 78 11 92
2011 PC 31 44 12 9 5 0 0 75 13 2196
2011 PC-01 33 43 13 8 3 0 0 77 10 107
2011 PC-02 29 45 12 9 5 0 0 73 14 778
2011 PC-03 29 43 13 9 5 0 0 73 15 824
2011 PC-04 38 41 10 5 5 0 0 79 10 351
2011 PC-05 34 46 10 8 2 0 0 80 10 110
2008 PC 31 45 10 9 5 0 0 76 14 1737
2008 PC-01 18 53 17 9 3 0 0 71 12 105
2008 PC-02 27 48 10 9 5 0 0 75 14 618
2008 PC-03 35 43 9 9 4 0 0 78 13 593
2008 PC-04 34 45 8 7 6 0 0 79 13 291
2008 PC-05 32 42 11 10 5 0 0 73 15 94

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 61 31 5 2 1 0 0 93 2 1917
2014 PC-01 74 15 10 0 0 0 0 90 0 59
2014 PC-02 60 32 6 1 1 0 0 92 2 636
2014 PC-03 60 33 4 1 1 0 0 94 2 755
2014 PC-04 62 30 5 2 1 0 0 92 3 334
2014 PC-05 64 26 3 5 1 0 0 90 6 92
2011 PC 59 35 4 1 1 0 0 94 2 2197
2011 PC-01 65 31 4 1 0 0 0 95 1 107
2011 PC-02 55 38 4 1 1 0 0 93 2 779
2011 PC-03 58 35 3 1 1 0 0 94 3 824
2011 PC-04 65 30 4 1 0 0 0 94 2 351
2011 PC-05 65 30 3 2 0 0 0 95 2 110

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 53 33 9 4 2 0 0 86 5 1917
2014 PC-01 53 34 8 3 2 0 0 86 5 59
2014 PC-02 52 34 8 4 2 0 0 86 6 636
2014 PC-03 52 34 9 3 2 0 0 86 5 755
2014 PC-04 53 33 10 4 1 0 0 86 5 334
2014 PC-05 58 31 6 4 0 0 0 89 4 92
2011 PC 52 36 8 3 1 0 0 87 5 2195
2011 PC-01 55 34 7 4 1 0 0 89 4 106
2011 PC-02 49 38 10 3 1 0 0 86 4 779
2011 PC-03 50 36 8 4 1 0 0 86 5 823
2011 PC-04 57 32 6 2 2 0 0 89 5 351
2011 PC-05 56 35 6 3 0 0 0 91 3 110

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 36 42 12 7 3 0 0 78 10 1913
2014 PC-01 47 40 6 7 0 0 0 87 7 59
2014 PC-02 33 44 14 6 2 0 0 78 8 632
2014 PC-03 37 41 11 7 3 0 0 78 10 755
2014 PC-04 35 42 10 7 5 1 0 78 12 334
2014 PC-05 47 33 15 3 1 0 0 80 4 92
2011 PC 38 45 9 6 2 0 0 82 9 2198
2011 PC-01 42 41 8 6 3 0 0 83 9 107
2011 PC-02 35 46 10 7 3 0 0 81 9 779
2011 PC-03 37 45 9 7 2 0 0 82 8 825
2011 PC-04 42 42 9 3 4 0 0 84 7 351
2011 PC-05 38 48 5 9 0 0 0 86 9 110
2008 PC 38 45 9 6 3 0 0 83 9 1741
2008 PC-01 26 57 9 6 1 0 0 83 7 105
2008 PC-02 34 48 9 6 3 0 0 82 9 619
2008 PC-03 41 42 9 7 2 0 0 83 8 595
2008 PC-04 42 42 6 5 5 0 0 84 10 292
2008 PC-05 41 41 11 6 1 0 0 82 8 94

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 24 37 17 14 7 0 0 61 21 1916
2014 PC-01 40 41 8 8 3 0 0 80 12 59
2014 PC-02 21 40 19 13 6 0 0 62 19 635
2014 PC-03 25 36 17 14 7 1 0 62 21 755
2014 PC-04 23 35 14 20 8 0 0 58 28 334
2014 PC-05 27 34 20 12 7 0 0 61 19 92
2011 PC 21 36 21 12 8 1 0 58 21 2197
2011 PC-01 30 45 11 7 5 1 1 77 13 107
2011 PC-02 20 38 23 13 6 1 0 58 19 778
2011 PC-03 21 36 22 11 9 0 0 57 21 825
2011 PC-04 21 32 22 14 10 1 0 54 24 351
2011 PC-05 26 36 14 13 10 0 0 62 24 110

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 22 38 17 16 7 0 0 60 23 1916
2014 PC-01 35 49 8 5 3 0 0 83 8 59
2014 PC-02 21 37 21 15 5 0 0 58 20 635
2014 PC-03 24 38 15 16 7 0 0 62 23 755
2014 PC-04 21 36 16 18 9 0 0 58 27 334
2014 PC-05 23 34 21 18 3 0 0 58 21 92
2011 PC 21 36 19 16 8 0 0 57 24 2192
2011 PC-01 27 43 14 12 3 1 0 70 15 107
2011 PC-02 19 36 22 16 6 1 0 56 23 775
2011 PC-03 22 36 19 14 10 0 0 58 24 824
2011 PC-04 21 35 15 20 8 0 0 56 29 350
2011 PC-05 23 34 17 20 7 0 0 57 27 110
2008 PC 21 37 18 14 9 1 0 59 23 1739
2008 PC-01 24 38 27 8 3 0 0 62 11 106
2008 PC-02 21 38 20 11 8 1 0 60 20 618
2008 PC-03 22 39 16 16 8 0 0 60 24 593
2008 PC-04 22 36 14 14 13 0 0 58 27 292
2008 PC-05 18 31 20 18 12 1 0 49 30 94

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 25 29 19 13 8 5 0 57 23 1915
2014 PC-01 38 26 20 3 7 5 0 68 11 59
2014 PC-02 23 30 20 13 8 5 0 56 22 635
2014 PC-03 26 29 18 15 8 4 0 58 24 755
2014 PC-04 25 29 18 13 9 5 1 57 24 333
2014 PC-05 28 28 18 15 9 1 1 57 24 92
2011 PC 26 28 19 14 9 4 0 57 23 2197
2011 PC-01 28 31 15 10 6 10 2 66 17 107
2011 PC-02 23 29 21 14 9 3 0 54 24 778
2011 PC-03 28 25 18 15 8 5 1 56 24 825
2011 PC-04 27 29 18 13 9 4 0 58 23 351
2011 PC-05 34 29 15 8 7 6 0 67 17 110
2008 PC 23 28 20 15 8 5 1 54 25 1741
2008 PC-01 26 26 26 13 3 6 0 55 17 106
2008 PC-02 21 27 21 16 9 6 0 52 26 620
2008 PC-03 22 31 16 17 7 6 1 57 26 594
2008 PC-04 25 27 23 12 10 2 1 54 23 291
2008 PC-05 23 33 18 12 6 3 4 61 20 94
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 46 32 10 7 3 1 1 79 10 1916
2014 PC-01 58 29 7 5 0 0 0 88 5 59
2014 PC-02 46 31 12 6 3 1 1 78 9 636
2014 PC-03 48 31 10 5 4 1 1 80 10 755
2014 PC-04 40 36 10 10 3 1 1 77 12 333
2014 PC-05 46 36 3 9 2 4 0 86 11 92
2011 PC 40 33 12 7 4 2 1 75 12 2196
2011 PC-01 52 27 10 3 4 3 1 83 7 106
2011 PC-02 39 34 12 8 4 2 1 75 13 779
2011 PC-03 40 34 12 7 4 2 1 76 12 824
2011 PC-04 42 30 13 8 5 3 0 74 13 351
2011 PC-05 40 34 16 8 3 0 0 73 11 110
2008 PC 36 33 12 10 6 3 1 72 16 1740
2008 PC-01 39 30 14 12 3 2 0 70 16 105
2008 PC-02 36 33 12 10 6 3 1 72 16 620
2008 PC-03 36 35 12 8 6 2 1 73 15 593
2008 PC-04 36 34 9 12 6 2 0 72 19 292
2008 PC-05 31 32 19 13 3 1 1 64 16 94

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 41 34 10 10 4 0 0 76 14 1914
2014 PC-01 60 28 5 6 2 0 0 88 8 59
2014 PC-02 39 34 13 10 4 0 0 74 13 635
2014 PC-03 43 34 9 10 5 0 0 77 14 754
2014 PC-04 40 39 5 11 5 0 0 79 16 333
2014 PC-05 41 35 11 8 4 1 0 77 12 92
2011 PC 36 37 10 10 6 1 0 73 17 2194
2011 PC-01 44 35 10 5 5 1 1 80 10 106
2011 PC-02 33 36 12 12 6 1 1 69 19 777
2011 PC-03 36 38 10 10 5 1 0 75 15 824
2011 PC-04 36 37 8 10 7 1 0 74 18 351
2011 PC-05 44 38 6 9 3 0 0 82 12 110
2008 PC 31 36 12 12 8 1 0 68 20 1740
2008 PC-01 34 32 15 12 6 0 0 66 19 105
2008 PC-02 33 35 11 13 8 1 0 68 21 620
2008 PC-03 31 38 11 11 8 1 0 70 19 593
2008 PC-04 32 34 12 12 9 1 0 67 22 292
2008 PC-05 26 37 18 12 7 0 0 64 18 94

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 48 29 10 8 4 0 0 78 12 1916
2014 PC-01 64 23 7 6 0 0 0 87 6 59
2014 PC-02 49 30 9 9 3 0 0 79 12 636
2014 PC-03 49 29 10 7 5 0 0 78 12 755
2014 PC-04 46 30 11 9 4 1 0 76 13 333
2014 PC-05 47 32 12 8 1 1 0 79 9 92

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 22 33 18 10 5 12 0 62 17 1915
2014 PC-01 33 40 5 2 6 10 3 85 9 59
2014 PC-02 19 31 19 10 5 16 0 60 17 635
2014 PC-03 23 33 17 9 5 13 0 63 17 755
2014 PC-04 22 36 16 13 6 8 0 63 20 333
2014 PC-05 33 27 23 11 1 4 1 63 13 92
2011 PC 19 30 20 12 9 9 0 55 23 2193
2011 PC-01 34 36 13 3 2 12 1 80 5 107
2011 PC-02 16 31 22 11 8 11 1 53 22 778
2011 PC-03 20 30 20 12 10 8 0 54 24 822
2011 PC-04 19 30 20 15 9 9 0 53 25 351
2011 PC-05 22 31 24 12 8 3 0 55 20 110

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 14 32 22 17 11 3 0 48 29 1915
2014 PC-01 27 35 17 8 5 5 3 68 14 59
2014 PC-02 14 29 23 17 11 5 0 45 30 635
2014 PC-03 14 32 22 18 11 3 0 47 30 755
2014 PC-04 14 34 21 17 12 1 0 49 29 333
2014 PC-05 16 42 20 16 5 0 0 58 21 92
2011 PC 11 29 22 20 16 2 0 41 36 2195
2011 PC-01 22 41 19 10 6 1 1 64 16 107
2011 PC-02 11 28 24 19 15 3 0 40 35 779
2011 PC-03 11 28 22 20 17 2 0 39 39 822
2011 PC-04 9 30 22 20 18 2 0 40 38 351
2011 PC-05 6 37 14 30 12 0 0 43 42 110
2008 PC 14 30 20 18 16 2 0 45 35 1742
2008 PC-01 22 32 18 13 11 3 1 57 25 106
2008 PC-02 14 29 20 18 14 4 0 46 34 620
2008 PC-03 14 29 23 19 14 1 0 43 33 594
2008 PC-04 11 33 16 17 23 1 0 44 40 292
2008 PC-05 10 27 20 23 19 0 1 37 43 94

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 9 26 22 22 15 7 0 37 39 1912
2014 PC-01 15 34 19 14 8 7 3 55 25 59
2014 PC-02 9 23 24 18 15 10 0 36 37 634
2014 PC-03 8 27 21 22 15 6 0 38 40 754
2014 PC-04 9 28 22 25 14 2 0 37 40 332
2014 PC-05 4 33 22 29 12 0 0 37 41 92
2011 PC 6 25 22 25 16 6 0 33 44 2187
2011 PC-01 15 40 19 17 6 4 1 57 24 107
2011 PC-02 6 23 23 24 14 9 0 32 42 774
2011 PC-03 6 24 23 25 18 5 0 31 45 822
2011 PC-04 5 26 18 28 19 3 0 32 50 350
2011 PC-05 4 26 25 27 18 0 0 30 45 109
2008 PC 6 24 21 26 18 5 0 32 47 1741
2008 PC-01 9 29 21 21 11 9 1 42 35 105
2008 PC-02 6 24 22 23 16 8 1 33 43 620
2008 PC-03 7 22 21 30 16 4 0 30 48 594
2008 PC-04 5 25 16 25 25 3 0 32 52 292
2008 PC-05 4 18 24 28 25 1 0 22 54 94

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 12 28 20 18 14 8 0 44 34 1914
2014 PC-01 25 27 17 14 8 7 2 57 24 59
2014 PC-02 11 27 20 18 13 11 1 42 35 635
2014 PC-03 13 28 20 17 15 8 0 44 35 755
2014 PC-04 12 31 21 20 14 3 0 44 34 332
2014 PC-05 16 35 20 13 10 6 0 55 24 92
2011 PC 11 28 21 18 15 8 0 41 36 2190
2011 PC-01 22 31 19 13 8 6 0 57 23 107
2011 PC-02 9 25 23 18 15 9 0 38 37 775
2011 PC-03 10 29 19 18 15 9 0 43 37 822
2011 PC-04 12 26 23 21 14 4 0 39 37 350
2011 PC-05 11 32 17 20 14 5 0 46 36 110
2008 PC 9 27 19 20 15 10 0 40 39 1742
2008 PC-01 10 30 19 15 9 16 0 48 29 105
2008 PC-02 9 25 19 19 15 13 0 40 38 620
2008 PC-03 10 26 20 21 14 10 0 40 38 595
2008 PC-04 7 30 18 22 17 6 0 40 41 292
2008 PC-05 10 29 18 20 20 3 0 40 42 94

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 9 31 21 22 14 3 0 41 37 1913
2014 PC-01 21 29 25 17 5 2 2 51 23 59
2014 PC-02 9 29 25 20 14 4 0 39 35 635
2014 PC-03 9 31 19 22 15 4 0 42 38 755
2014 PC-04 7 35 16 28 13 1 0 43 41 332
2014 PC-05 13 35 18 24 10 1 0 48 34 92
2011 PC 7 31 20 25 16 2 0 39 41 2187
2011 PC-01 17 35 19 19 6 4 1 55 26 107
2011 PC-02 8 29 23 23 15 3 0 37 39 773
2011 PC-03 6 30 18 26 18 2 0 37 44 822
2011 PC-04 5 34 19 26 16 1 0 39 42 350
2011 PC-05 6 33 14 30 15 1 0 40 45 110
2008 PC 9 32 17 26 14 2 0 42 40 1743
2008 PC-01 19 39 14 20 5 3 0 59 26 106
2008 PC-02 9 30 19 24 14 3 0 40 40 620
2008 PC-03 9 31 18 29 12 2 0 41 41 595
2008 PC-04 7 33 16 27 17 0 0 40 44 292
2008 PC-05 9 33 10 26 18 3 0 43 46 94

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 16 31 17 19 13 3 1 49 33 1913
2014 PC-01 25 43 13 8 2 7 2 74 11 59
2014 PC-02 15 27 18 20 14 5 1 45 36 635
2014 PC-03 15 33 17 19 13 3 1 50 33 754
2014 PC-04 17 31 17 19 14 1 1 49 34 332
2014 PC-05 20 35 21 15 8 0 1 55 23 92
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 19 41 16 15 9 0 0 60 24 1915
2014 PC-01 33 42 12 13 0 0 0 75 13 59
2014 PC-02 20 37 21 13 9 0 0 57 22 635
2014 PC-03 19 43 14 15 9 0 0 62 24 754
2014 PC-04 15 44 15 18 9 0 0 59 27 334
2014 PC-05 20 41 13 21 5 0 0 61 26 92
2011 PC 18 39 17 15 10 0 0 58 25 2196
2011 PC-01 27 45 14 10 5 0 0 71 14 107
2011 PC-02 17 38 18 15 11 0 0 55 27 779
2011 PC-03 20 39 17 15 9 0 0 59 25 823
2011 PC-04 17 40 15 17 10 1 0 58 27 351
2011 PC-05 16 45 19 13 7 0 0 61 21 110

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 10 20 19 17 10 19 5 39 36 1916
2014 PC-01 15 25 13 15 13 17 2 49 34 59
2014 PC-02 8 16 18 15 9 28 6 37 36 636
2014 PC-03 9 18 21 19 11 17 4 35 39 755
2014 PC-04 11 28 21 17 9 12 4 45 30 333
2014 PC-05 20 34 15 22 1 3 4 59 25 92

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 36 39 10 9 5 0 0 76 14 1916
2014 PC-01 48 37 8 2 5 0 0 85 7 59
2014 PC-02 35 40 12 9 3 0 0 76 12 635
2014 PC-03 39 37 8 9 6 1 0 77 15 755
2014 PC-04 31 41 10 13 5 0 1 72 17 334
2014 PC-05 33 44 11 6 6 1 0 77 12 92
2011 PC 31 39 12 11 6 1 0 70 17 2193
2011 PC-01 37 34 14 10 4 2 0 72 14 106
2011 PC-02 30 38 14 10 6 1 1 69 17 779
2011 PC-03 31 39 11 11 6 0 0 71 18 822
2011 PC-04 31 38 12 11 6 1 0 71 17 350
2011 PC-05 30 40 13 13 5 0 0 70 18 110
2008 PC 24 37 15 14 9 1 0 62 23 1740
2008 PC-01 29 34 20 10 6 0 1 64 16 105
2008 PC-02 28 36 14 13 8 1 0 64 21 620
2008 PC-03 22 39 15 14 9 1 1 62 23 594
2008 PC-04 20 38 14 15 13 1 0 58 28 291
2008 PC-05 19 41 15 18 7 0 0 59 26 94

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 44 35 10 4 2 3 1 82 7 1916
2014 PC-01 47 38 11 2 0 0 2 87 2 59
2014 PC-02 45 36 10 3 3 3 1 83 6 636
2014 PC-03 45 34 9 5 3 3 1 82 8 755
2014 PC-04 43 36 10 6 2 1 1 81 9 333
2014 PC-05 44 32 14 3 2 3 1 80 6 92
2011 PC 39 34 13 6 4 3 1 76 11 2194
2011 PC-01 37 34 12 3 3 8 3 80 6 106
2011 PC-02 37 35 13 6 5 4 1 75 11 778
2011 PC-03 39 33 12 8 4 3 1 75 13 823
2011 PC-04 40 36 12 5 4 3 1 78 9 351
2011 PC-05 42 35 16 3 5 0 0 77 7 110
2008 PC 31 34 14 8 5 6 1 70 15 1740
2008 PC-01 28 31 18 6 3 12 0 68 11 106
2008 PC-02 34 31 14 9 5 5 1 70 15 619
2008 PC-03 31 33 14 7 5 7 2 71 13 595
2008 PC-04 29 38 12 9 6 4 1 71 16 292
2008 PC-05 26 39 16 10 7 2 0 66 17 92

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 15 37 16 10 4 5 13 63 17 572
2014 PC-02 8 39 15 10 3 7 19 63 17 61
2014 PC-03 17 33 18 9 3 5 15 62 16 173
2014 PC-04 15 36 17 12 5 4 12 60 20 243
2014 PC-05 20 42 15 6 4 5 9 72 11 85

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 35 40 9 10 3 1 2 77 13 1915
2014 PC-01 40 42 5 13 0 0 0 82 13 59
2014 PC-02 33 40 11 9 3 2 2 76 12 636
2014 PC-03 33 41 8 12 3 1 2 76 15 754
2014 PC-04 37 41 8 8 2 1 2 81 11 333
2014 PC-05 53 29 9 4 2 0 3 85 7 92
2011 PC 34 40 10 10 4 2 1 76 14 2192
2011 PC-01 47 34 10 6 0 3 1 83 6 107
2011 PC-02 30 40 12 11 4 2 2 73 15 777
2011 PC-03 34 40 10 9 4 1 1 76 14 823
2011 PC-04 35 40 8 10 5 1 1 77 15 350
2011 PC-05 44 42 8 4 2 0 0 86 6 110
2008 PC 34 38 10 9 6 1 2 75 15 1741
2008 PC-01 33 35 19 6 3 3 2 71 10 105
2008 PC-02 35 37 10 8 6 2 2 75 15 619
2008 PC-03 35 37 9 11 5 1 2 74 16 595
2008 PC-04 33 42 9 9 5 1 1 77 14 292
2008 PC-05 40 42 7 6 5 0 0 82 12 94

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 32 30 13 10 6 7 2 69 17 1913
2014 PC-01 37 19 8 18 5 13 0 64 26 59
2014 PC-02 26 30 14 11 7 11 2 64 20 635
2014 PC-03 32 30 13 10 6 7 2 69 17 754
2014 PC-04 41 33 9 8 4 3 2 79 12 332
2014 PC-05 52 25 9 3 3 0 8 83 7 92
2011 PC 31 30 12 11 7 7 2 67 20 2193
2011 PC-01 34 27 18 8 2 9 2 69 11 107
2011 PC-02 25 29 13 14 8 9 2 61 25 777
2011 PC-03 31 31 13 10 7 7 1 67 19 824
2011 PC-04 38 32 8 11 6 3 1 74 18 350
2011 PC-05 58 27 5 3 4 1 2 88 7 110
2008 PC 34 31 12 9 7 6 2 70 17 1740
2008 PC-01 31 32 14 8 4 9 2 70 14 105
2008 PC-02 30 28 13 10 8 8 2 66 20 618
2008 PC-03 34 31 11 11 6 6 1 70 18 595
2008 PC-04 38 35 10 7 5 2 1 76 13 292
2008 PC-05 43 34 9 7 5 0 1 78 13 94

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 23 42 12 16 7 0 0 65 23 1916
2014 PC-01 31 37 10 17 5 0 0 68 22 59
2014 PC-02 19 44 14 16 7 0 0 64 22 635
2014 PC-03 25 40 11 16 9 0 0 65 24 755
2014 PC-04 20 45 11 17 6 1 0 65 23 334
2014 PC-05 31 40 12 16 1 0 1 71 17 92
2011 PC 24 45 14 11 5 0 1 69 16 2196
2011 PC-01 21 51 12 8 5 1 4 75 13 106
2011 PC-02 21 44 16 12 6 0 1 66 18 778
2011 PC-03 26 45 13 11 4 0 1 72 16 825
2011 PC-04 22 46 16 10 4 1 1 70 14 351
2011 PC-05 30 50 10 8 0 0 3 82 9 110
2008 PC 23 43 16 13 5 0 0 66 18 1739
2008 PC-01 22 37 27 9 4 0 1 60 13 106
2008 PC-02 21 43 14 15 6 0 1 65 21 620
2008 PC-03 24 46 15 10 4 0 0 70 14 592
2008 PC-04 26 40 16 13 5 0 0 66 18 291
2008 PC-05 25 35 22 11 4 0 3 62 15 94

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 41 42 8 6 2 0 0 83 9 1916
2014 PC-01 35 53 5 7 0 0 0 88 7 59
2014 PC-02 37 45 10 6 2 0 0 82 8 635
2014 PC-03 43 40 7 6 3 0 0 84 9 755
2014 PC-04 44 42 6 5 3 0 0 86 8 334
2014 PC-05 54 29 9 7 1 0 0 83 9 92
2011 PC 45 40 7 6 2 0 0 85 8 2196
2011 PC-01 44 41 8 6 1 0 0 85 7 107
2011 PC-02 41 40 9 7 3 0 0 82 10 779
2011 PC-03 45 41 6 6 2 0 0 86 7 824
2011 PC-04 52 35 6 5 3 0 0 87 7 350
2011 PC-05 51 41 6 1 0 0 0 93 1 110
2008 PC 41 43 8 6 2 0 0 85 8 1741
2008 PC-01 32 50 10 7 1 0 0 82 8 106
2008 PC-02 35 48 9 5 2 0 0 83 7 619
2008 PC-03 45 40 6 6 3 0 0 85 9 595
2008 PC-04 48 38 6 4 3 0 0 87 7 291
2008 PC-05 48 41 5 4 1 0 0 89 5 94

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 44 41 6 6 3 0 0 85 9 1917
2014 PC-01 41 46 8 2 3 0 0 87 5 59
2014 PC-02 38 44 8 7 3 0 0 82 10 636
2014 PC-03 45 39 6 7 3 0 0 85 10 755
2014 PC-04 47 42 4 6 1 0 0 89 7 334
2014 PC-05 59 32 2 3 3 0 0 91 7 92
2011 PC 45 43 6 5 2 0 0 88 6 2193
2011 PC-01 40 49 6 6 0 0 0 89 6 106
2011 PC-02 40 44 8 6 3 0 0 84 8 777
2011 PC-03 46 43 5 4 1 0 0 90 5 823
2011 PC-04 50 41 3 4 1 0 0 91 6 351
2011 PC-05 61 36 2 1 0 0 0 97 1 110
2008 PC 41 46 7 5 2 0 0 87 6 1737
2008 PC-01 32 56 6 4 1 1 0 88 5 106
2008 PC-02 36 47 9 6 2 0 0 83 8 617
2008 PC-03 43 46 6 4 2 0 0 88 6 593
2008 PC-04 52 39 4 4 1 0 0 91 5 291
2008 PC-05 47 43 4 4 1 0 0 90 5 94

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 14 35 16 21 12 2 0 50 34 1915
2014 PC-01 16 45 10 20 5 4 0 63 26 59
2014 PC-02 12 33 15 24 13 3 0 47 38 635
2014 PC-03 17 34 16 20 12 2 0 51 33 755
2014 PC-04 11 38 19 21 10 1 0 49 32 333
2014 PC-05 14 45 12 19 8 2 0 61 27 92
2011 PC 18 38 16 15 11 2 0 57 26 2195
2011 PC-01 23 33 14 10 11 5 5 61 23 106
2011 PC-02 16 37 16 16 12 2 0 54 29 778
2011 PC-03 20 38 17 13 10 2 0 59 24 824
2011 PC-04 14 43 16 15 10 1 0 58 26 351
2011 PC-05 23 46 12 12 7 1 0 69 19 110
2008 PC 17 34 19 17 12 1 0 52 29 1740
2008 PC-01 16 40 12 15 11 5 0 60 27 106
2008 PC-02 14 33 21 18 13 2 0 48 31 620
2008 PC-03 19 36 18 16 10 1 0 55 26 593
2008 PC-04 17 35 19 14 13 1 0 53 28 291
2008 PC-05 15 34 26 17 8 0 1 49 25 94

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 10 26 15 21 25 3 1 37 48 1915
2014 PC-01 17 24 12 16 27 3 0 42 45 59
2014 PC-02 5 24 14 20 31 5 1 31 55 635
2014 PC-03 11 26 16 22 22 2 1 39 45 755
2014 PC-04 14 28 14 22 20 1 1 43 43 333
2014 PC-05 22 31 12 20 13 0 2 54 34 92
2011 PC 11 26 15 23 22 2 1 38 47 2195
2011 PC-01 14 27 13 23 20 3 1 42 45 106
2011 PC-02 8 22 14 26 28 2 1 31 55 778
2011 PC-03 11 28 16 22 21 2 1 40 44 825
2011 PC-04 14 26 17 20 20 1 1 41 41 350
2011 PC-05 22 37 6 24 8 1 3 61 33 110
2008 PC 12 32 13 20 20 2 1 46 41 1735
2008 PC-01 8 34 14 23 15 4 2 45 40 106
2008 PC-02 10 29 15 19 24 3 1 40 45 618
2008 PC-03 13 35 12 21 17 1 1 49 39 591
2008 PC-04 17 35 13 18 15 1 1 53 34 290
2008 PC-05 17 25 14 16 21 1 5 45 40 94

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 20 47 13 14 6 0 0 67 20 1915
2014 PC-01 17 52 12 18 0 0 0 69 18 59
2014 PC-02 18 46 15 15 5 0 0 64 20 635
2014 PC-03 20 46 14 15 6 0 0 66 21 754
2014 PC-04 21 50 10 11 8 0 0 71 19 334
2014 PC-05 29 51 9 6 5 0 0 80 12 92
2011 PC 24 46 13 11 6 0 0 70 17 2195
2011 PC-01 33 37 11 14 5 0 0 70 19 106
2011 PC-02 20 46 16 12 5 0 0 67 17 778
2011 PC-03 25 45 11 11 7 0 0 70 18 824
2011 PC-04 27 48 9 9 7 0 0 75 16 351
2011 PC-05 27 49 8 10 6 0 0 76 16 110

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 27 41 14 12 6 0 0 68 18 1915
2014 PC-01 35 40 15 6 3 0 0 75 10 59
2014 PC-02 26 44 14 11 4 0 0 71 15 635
2014 PC-03 28 39 14 12 7 0 0 67 19 755
2014 PC-04 24 39 13 13 10 0 0 64 23 334
2014 PC-05 27 48 11 11 4 0 0 74 15 92

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 24 40 16 13 6 0 1 64 20 1914
2014 PC-01 32 42 18 5 2 0 2 75 6 59
2014 PC-02 24 39 19 11 6 0 0 63 17 635
2014 PC-03 26 40 15 13 6 0 1 66 19 754
2014 PC-04 21 40 13 17 9 0 0 61 26 334
2014 PC-05 17 45 18 13 5 1 1 63 19 91
2011 PC 27 43 14 11 4 1 1 71 15 2193
2011 PC-01 41 40 8 4 2 4 1 85 6 107
2011 PC-02 25 44 15 10 3 1 1 71 14 778
2011 PC-03 26 43 15 11 5 1 1 70 15 822
2011 PC-04 28 40 12 14 5 1 1 68 19 351
2011 PC-05 35 36 10 18 2 0 0 70 20 109

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 40 34 12 8 5 0 0 75 13 1915
2014 PC-01 63 29 7 1 0 0 0 92 1 59
2014 PC-02 40 36 13 7 3 1 0 77 10 635
2014 PC-03 42 33 10 8 6 0 0 76 14 754
2014 PC-04 36 33 12 10 7 1 1 70 18 334
2014 PC-05 30 37 14 11 6 0 1 68 18 92
2011 PC 38 39 9 9 4 0 0 78 13 2197
2011 PC-01 51 29 12 5 1 1 0 82 6 107
2011 PC-02 38 41 9 7 4 1 0 80 11 779
2011 PC-03 38 38 9 10 3 0 0 77 14 824
2011 PC-04 36 38 7 12 6 0 1 75 18 351
2011 PC-05 28 43 9 8 10 1 0 72 19 110

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 24 25 12 17 13 3 7 54 33 1916
2014 PC-01 32 20 6 20 2 10 10 65 27 59
2014 PC-02 23 26 12 16 11 4 8 56 31 636
2014 PC-03 27 25 12 15 11 2 8 58 29 755
2014 PC-04 18 23 11 22 20 2 4 43 45 333
2014 PC-05 19 25 11 20 18 1 5 47 41 92
2011 PC 21 27 10 17 17 2 6 52 37 2198
2011 PC-01 26 21 11 9 10 6 16 61 24 107
2011 PC-02 23 28 9 16 14 2 8 56 33 779
2011 PC-03 23 29 10 17 16 2 4 55 35 825
2011 PC-04 17 25 9 20 26 1 2 43 47 351
2011 PC-05 13 20 15 16 30 1 5 35 49 110
2008 PC 24 27 10 16 17 2 4 54 35 1739
2008 PC-01 27 17 18 17 13 1 6 48 33 104
2008 PC-02 26 28 11 15 13 2 5 58 30 620
2008 PC-03 25 30 8 15 15 2 3 59 33 593
2008 PC-04 18 25 10 20 23 1 3 45 45 292
2008 PC-05 15 22 7 21 29 2 3 39 53 94

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 28 38 18 10 5 0 1 66 16 1917
2014 PC-01 48 39 10 3 0 0 0 87 3 59
2014 PC-02 33 40 16 7 3 0 1 73 10 636
2014 PC-03 28 37 19 11 5 0 1 65 16 755
2014 PC-04 17 37 19 16 11 0 1 54 27 334
2014 PC-05 15 30 32 13 9 0 1 46 22 92
2011 PC 22 38 21 11 7 0 1 60 18 2197
2011 PC-01 35 47 9 5 3 0 0 83 8 107
2011 PC-02 27 42 20 7 4 0 1 69 11 778
2011 PC-03 19 39 22 13 7 0 1 58 20 825
2011 PC-04 15 31 24 17 13 0 0 46 29 351
2011 PC-05 17 26 26 15 16 0 1 43 31 110
2008 PC 19 38 22 13 7 0 1 58 20 1739
2008 PC-01 33 43 13 8 4 0 0 75 12 105
2008 PC-02 23 42 21 9 4 0 1 65 14 620
2008 PC-03 18 38 24 13 5 0 1 57 19 593
2008 PC-04 10 37 21 17 15 0 0 47 32 291
2008 PC-05 7 28 26 23 16 0 0 35 39 94

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 55 26 7 4 2 4 2 86 6 1916
2014 PC-01 68 20 7 2 0 1 2 91 2 59
2014 PC-02 56 27 7 4 2 3 2 87 6 636
2014 PC-03 56 27 6 3 2 3 2 88 5 755
2014 PC-04 52 26 7 6 4 5 1 83 10 333
2014 PC-05 49 30 6 2 2 7 5 89 5 92
2011 PC 48 31 8 6 4 2 1 82 10 2195
2011 PC-01 54 26 6 7 2 4 3 85 9 106
2011 PC-02 48 32 6 6 3 3 2 83 10 779
2011 PC-03 50 29 8 6 5 1 0 81 11 823
2011 PC-04 46 32 8 6 4 3 1 81 10 351
2011 PC-05 41 36 13 4 2 4 1 81 6 110

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 PC 23 40 36 1914
2014 PC-01 29 38 33 59
2014 PC-02 19 40 41 635
2014 PC-03 24 41 36 753
2014 PC-04 27 39 34 334
2014 PC-05 34 38 28 92
2011 PC 25 40 34 2197
2011 PC-01 35 33 32 106
2011 PC-02 22 42 36 779
2011 PC-03 25 41 35 825
2011 PC-04 29 40 31 351
2011 PC-05 31 37 32 110

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 PC 10 31 33 14 12 451
2014 PC-01 0 29 12 29 30 17
2014 PC-02 2 31 36 11 19 125
2014 PC-03 12 32 34 15 7 178
2014 PC-04 15 33 32 16 5 90
2014 PC-05 23 19 33 13 13 31
2011 PC 13 26 37 11 14 555
2011 PC-01 0 17 29 16 38 37
2011 PC-02 6 26 42 12 15 171
2011 PC-03 10 28 37 12 12 202
2011 PC-04 26 21 32 9 11 100
2011 PC-05 25 25 38 9 3 34
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 36 41 11 7 4 0 0 77 11 1917
2014 PC-01 49 31 17 0 3 0 0 80 3 59
2014 PC-02 33 42 13 9 3 1 0 75 12 636
2014 PC-03 35 42 10 8 5 0 0 77 13 755
2014 PC-04 38 40 10 7 4 1 0 79 11 334
2014 PC-05 47 43 5 4 1 0 0 89 5 92
2011 PC 33 44 11 8 3 1 0 78 11 2196
2011 PC-01 34 48 7 9 3 0 0 81 12 107
2011 PC-02 29 47 11 10 3 0 0 76 13 779
2011 PC-03 33 43 12 7 4 1 0 77 11 825
2011 PC-04 38 41 11 5 5 1 0 79 10 349
2011 PC-05 46 39 9 5 1 0 0 85 6 110
2008 PC 34 44 10 8 4 1 0 78 12 1742
2008 PC-01 26 52 13 7 2 1 0 79 9 105
2008 PC-02 31 48 10 7 4 1 0 79 11 620
2008 PC-03 36 42 9 8 4 0 0 79 12 595
2008 PC-04 38 39 10 8 4 1 0 78 12 292
2008 PC-05 33 44 11 8 3 0 0 77 12 94

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 17 42 19 15 6 1 0 60 21 1913
2014 PC-01 25 43 22 9 0 2 0 69 9 59
2014 PC-02 15 44 21 14 4 2 0 60 19 635
2014 PC-03 17 40 19 15 7 1 0 58 23 754
2014 PC-04 16 43 17 16 7 1 0 60 23 332
2014 PC-05 24 43 12 17 4 0 0 67 21 92
2011 PC 15 41 18 16 9 1 0 57 25 2195
2011 PC-01 21 52 12 7 3 4 0 77 10 107
2011 PC-02 14 41 21 15 7 2 0 55 23 777
2011 PC-03 16 41 17 15 11 1 0 57 26 825
2011 PC-04 12 43 14 18 13 0 0 55 31 350
2011 PC-05 12 38 15 27 8 0 0 50 35 110

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 15 36 23 11 4 12 0 58 16 1913
2014 PC-01 25 35 25 5 2 8 0 66 7 58
2014 PC-02 13 34 23 10 3 17 0 56 16 635
2014 PC-03 15 38 22 10 4 11 0 60 16 755
2014 PC-04 15 36 23 13 4 8 0 56 19 332
2014 PC-05 19 43 21 11 3 3 0 64 14 92
2011 PC 14 37 22 13 6 9 0 56 20 2194
2011 PC-01 21 46 16 6 2 9 1 74 9 107
2011 PC-02 13 35 23 12 5 12 0 55 19 777
2011 PC-03 13 37 22 12 7 8 0 55 21 825
2011 PC-04 15 38 20 15 7 6 0 56 24 349
2011 PC-05 11 39 23 19 4 4 0 52 24 110

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 9 27 40 17 5 1 2 22 37 1914
2014 PC-01 3 17 51 12 15 0 2 27 20 59
2014 PC-02 8 26 38 19 7 1 3 27 34 636
2014 PC-03 10 29 41 14 4 1 2 19 40 752
2014 PC-04 11 27 41 18 2 0 0 21 38 334
2014 PC-05 10 33 33 18 3 0 2 22 44 92
2011 PC 12 30 37 16 4 1 1 20 42 2192
2011 PC-01 10 14 39 22 14 1 1 37 24 107
2011 PC-02 11 28 37 17 4 1 1 22 40 775
2011 PC-03 12 31 36 14 4 1 1 19 44 824
2011 PC-04 11 36 36 14 2 0 1 16 47 351
2011 PC-05 11 38 33 15 1 1 1 16 50 110
2008 PC 11 31 38 14 4 1 1 18 43 1740
2008 PC-01 5 29 40 14 6 3 3 21 36 105
2008 PC-02 12 31 34 17 5 0 1 22 43 619
2008 PC-03 9 29 40 17 2 1 1 20 39 594
2008 PC-04 17 34 40 5 4 0 0 8 51 292
2008 PC-05 13 36 45 6 1 0 0 6 49 94

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 12 25 32 21 7 2 2 29 38 1912
2014 PC-01 7 15 31 31 15 0 2 47 22 59
2014 PC-02 12 23 31 20 9 3 3 30 37 636
2014 PC-03 11 26 32 20 7 1 2 28 39 752
2014 PC-04 12 27 32 21 6 0 1 27 40 332
2014 PC-05 10 28 35 21 6 0 0 27 38 92
2011 PC 16 26 31 18 7 1 2 25 43 2184
2011 PC-01 8 17 35 20 14 6 1 36 26 106
2011 PC-02 15 26 32 18 6 1 2 25 42 773
2011 PC-03 16 24 29 20 7 1 2 27 42 822
2011 PC-04 17 32 30 13 6 1 1 20 50 350
2011 PC-05 17 28 31 17 3 2 2 21 47 108
2008 PC 20 27 28 16 7 1 1 24 48 1740
2008 PC-01 14 23 32 17 7 2 5 26 40 106
2008 PC-02 20 25 26 18 9 2 1 27 46 619
2008 PC-03 16 28 28 18 7 1 1 26 45 594
2008 PC-04 26 29 28 12 4 1 0 17 55 292
2008 PC-05 28 32 27 9 5 0 0 13 60 93

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 34 28 25 8 2 1 2 10 65 1917
2014 PC-01 15 31 33 17 3 0 2 20 47 59
2014 PC-02 29 27 26 9 2 2 4 12 60 636
2014 PC-03 37 28 24 7 2 0 1 10 66 755
2014 PC-04 40 29 22 6 2 0 1 8 70 334
2014 PC-05 46 27 22 3 2 0 0 5 73 92
2011 PC 26 32 25 10 3 1 2 14 61 2192
2011 PC-01 10 19 35 18 13 5 1 32 30 107
2011 PC-02 22 31 28 11 4 1 3 16 55 774
2011 PC-03 28 33 24 9 2 1 2 12 64 825
2011 PC-04 35 34 21 7 2 0 1 9 70 351
2011 PC-05 36 37 17 7 2 1 1 9 74 110
2008 PC 30 29 25 10 3 2 2 13 60 1738
2008 PC-01 19 25 26 15 4 6 5 22 49 106
2008 PC-02 26 27 28 11 4 2 2 16 55 618
2008 PC-03 28 31 26 9 3 1 1 13 60 593
2008 PC-04 39 29 20 7 2 1 1 9 70 291
2008 PC-05 42 30 19 9 0 0 0 9 72 94

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 10 22 35 24 7 0 2 32 32 1909
2014 PC-01 2 8 19 47 20 2 3 70 10 59
2014 PC-02 6 17 35 30 9 1 2 40 23 633
2014 PC-03 10 22 38 22 5 1 2 28 33 750
2014 PC-04 13 34 34 16 2 0 0 19 47 334
2014 PC-05 26 26 31 12 4 0 1 16 53 92
2011 PC 9 21 38 23 7 1 1 30 31 2189
2011 PC-01 3 6 27 37 25 1 1 63 9 107
2011 PC-02 7 15 38 30 8 1 2 39 22 772
2011 PC-03 10 23 40 20 5 1 2 26 33 824
2011 PC-04 14 31 37 14 3 0 1 17 46 351
2011 PC-05 17 35 40 3 3 1 1 6 53 110
2008 PC 11 21 36 24 7 1 1 31 32 1736
2008 PC-01 3 15 25 37 16 2 3 56 18 106
2008 PC-02 8 16 35 31 8 1 1 40 24 617
2008 PC-03 10 21 41 22 6 0 1 28 31 593
2008 PC-04 18 30 34 15 3 0 0 18 48 291
2008 PC-05 23 34 35 8 0 0 0 8 57 94

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 24 31 26 11 5 1 3 16 56 1913
2014 PC-01 10 23 29 23 14 0 2 38 33 59
2014 PC-02 20 30 26 12 7 1 4 20 52 634
2014 PC-03 25 31 26 11 4 1 2 15 58 754
2014 PC-04 30 33 26 8 2 0 1 10 64 334
2014 PC-05 29 36 27 4 1 0 2 5 67 91
2011 PC 24 29 28 11 5 1 2 16 55 2191
2011 PC-01 8 17 26 22 21 3 4 45 27 107
2011 PC-02 19 29 29 13 5 2 3 19 50 774
2011 PC-03 26 30 28 10 4 1 2 15 57 824
2011 PC-04 33 30 27 6 2 0 1 8 64 351
2011 PC-05 35 37 21 5 1 0 1 6 72 110
2008 PC 21 27 29 14 5 1 2 20 50 1739
2008 PC-01 10 14 30 22 14 4 5 40 27 106
2008 PC-02 21 24 27 19 6 2 2 26 46 618
2008 PC-03 18 31 29 14 6 1 2 20 50 593
2008 PC-04 28 31 32 6 1 1 1 7 60 292
2008 PC-05 30 33 31 5 0 0 1 6 63 94

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 9 18 29 26 12 1 4 40 29 1914
2014 PC-01 1 18 26 28 19 3 5 51 21 59
2014 PC-02 9 18 25 25 14 2 6 43 30 636
2014 PC-03 9 20 30 25 11 1 4 37 31 752
2014 PC-04 10 17 31 27 11 1 3 40 28 334
2014 PC-05 8 13 39 32 6 0 2 39 21 92
2011 PC 11 21 30 22 10 2 5 34 33 2187
2011 PC-01 5 12 17 25 24 8 8 59 20 107
2011 PC-02 9 19 27 25 13 2 5 40 31 772
2011 PC-03 12 21 33 19 9 2 4 30 35 822
2011 PC-04 13 25 32 17 8 1 3 26 40 351
2011 PC-05 13 18 38 25 3 1 2 28 32 110
2008 PC 17 24 27 19 7 2 4 27 44 1740
2008 PC-01 10 21 24 19 13 5 9 37 35 106
2008 PC-02 16 19 26 22 9 3 4 33 39 618
2008 PC-03 17 26 27 18 7 1 4 26 45 595
2008 PC-04 20 31 29 14 4 0 2 19 52 291
2008 PC-05 25 28 28 15 0 0 3 16 55 94

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 27 28 28 9 4 2 3 13 57 1917
2014 PC-01 8 35 38 5 10 1 3 16 45 59
2014 PC-02 22 25 31 10 5 3 4 16 50 636
2014 PC-03 27 30 28 8 4 2 2 12 59 755
2014 PC-04 35 29 24 10 1 1 0 11 64 334
2014 PC-05 43 31 17 8 0 0 2 8 75 92

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 65 31 3 1 0 0 0 96 2 1916
2014 PC-01 72 22 5 1 0 0 0 94 1 59
2014 PC-02 62 33 4 2 0 0 0 94 2 636
2014 PC-03 65 30 2 2 0 0 0 96 2 754
2014 PC-04 64 33 1 1 1 0 0 98 1 334
2014 PC-05 77 22 0 1 0 0 0 99 1 92
2011 PC 64 32 3 1 0 0 0 96 2 2196
2011 PC-01 64 33 2 1 0 0 0 97 1 107
2011 PC-02 60 35 3 2 0 0 0 95 2 778
2011 PC-03 65 30 3 2 0 0 0 95 2 824
2011 PC-04 68 29 2 1 0 0 0 97 1 351
2011 PC-05 66 33 1 0 0 0 0 99 0 110

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 46 31 8 9 4 1 1 78 14 1915
2014 PC-01 52 27 7 13 2 0 0 79 15 59
2014 PC-02 42 33 9 9 5 1 0 76 15 635
2014 PC-03 44 32 9 9 5 0 1 77 14 754
2014 PC-04 53 27 7 9 2 1 0 81 11 334
2014 PC-05 60 24 6 9 1 0 0 84 10 92

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 49 37 7 5 1 0 0 86 7 1912
2014 PC-01 60 27 8 3 2 0 0 87 5 59
2014 PC-02 47 39 8 4 1 0 0 87 6 635
2014 PC-03 49 35 8 6 2 1 0 85 8 754
2014 PC-04 50 39 4 7 1 0 0 89 7 332
2014 PC-05 57 33 3 5 1 0 0 90 6 92

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 37 39 14 3 1 7 0 81 4 1913
2014 PC-01 54 32 8 0 0 6 0 91 0 59
2014 PC-02 34 37 15 3 2 9 0 78 6 635
2014 PC-03 37 39 14 3 1 6 0 81 4 755
2014 PC-04 39 43 11 2 1 4 0 86 3 331
2014 PC-05 44 32 18 3 2 2 0 77 5 92

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 35 43 12 4 2 3 0 81 6 1913
2014 PC-01 49 44 5 0 0 2 0 95 0 59
2014 PC-02 34 44 12 4 2 4 0 81 6 635
2014 PC-03 34 43 13 4 2 3 0 80 6 754
2014 PC-04 37 43 11 5 2 2 0 82 7 332
2014 PC-05 43 37 15 3 1 0 0 81 4 92
2011 PC 27 44 15 7 4 4 0 73 11 2190
2011 PC-01 46 35 12 3 0 3 1 85 3 107
2011 PC-02 25 46 14 7 3 5 0 74 11 775
2011 PC-03 26 44 16 7 5 3 0 72 12 822
2011 PC-04 25 44 16 8 4 3 0 72 12 350
2011 PC-05 38 38 12 7 3 1 0 77 11 110

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 40 41 11 6 2 0 0 81 8 1915
2014 PC-01 67 20 8 2 2 2 0 88 3 59
2014 PC-02 37 41 14 6 2 1 0 79 8 635
2014 PC-03 41 40 10 6 2 0 0 81 8 755
2014 PC-04 40 42 9 5 3 0 0 82 8 333
2014 PC-05 43 44 10 1 2 0 0 87 3 92
2011 PC 32 42 13 7 4 0 0 75 11 2187
2011 PC-01 50 36 11 1 1 1 0 87 2 107
2011 PC-02 29 44 14 8 5 0 0 73 13 774
2011 PC-03 33 42 13 7 4 0 0 76 11 821
2011 PC-04 31 42 13 8 4 1 0 74 12 349
2011 PC-05 38 38 11 9 3 1 0 77 12 110
2008 PC 29 41 15 9 4 1 0 71 14 1742
2008 PC-01 35 43 17 3 3 0 0 78 5 106
2008 PC-02 31 41 14 8 4 1 0 73 12 620
2008 PC-03 28 43 16 9 3 1 0 71 13 594
2008 PC-04 26 39 14 12 8 0 0 66 20 292
2008 PC-05 32 35 16 13 4 0 0 67 17 94

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 31 30 14 9 6 5 4 68 16 1917
2014 PC-01 52 22 10 8 6 2 0 75 14 59
2014 PC-02 30 25 16 9 7 7 6 63 18 636
2014 PC-03 29 32 13 10 6 6 5 68 18 755
2014 PC-04 35 36 12 6 5 4 3 75 11 334
2014 PC-05 39 40 8 7 4 0 2 80 11 92

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 41 42 9 4 2 2 0 85 6 1913
2014 PC-01 43 47 4 0 2 3 3 95 2 59
2014 PC-02 36 44 11 4 1 4 0 84 5 635
2014 PC-03 42 40 8 5 2 2 0 84 7 754
2014 PC-04 42 43 7 6 1 1 0 85 7 332
2014 PC-05 52 38 7 2 0 0 1 91 2 92
2011 PC 36 41 12 5 2 3 0 80 8 2193
2011 PC-01 42 37 15 0 2 3 1 82 2 107
2011 PC-02 35 40 14 5 2 4 0 78 7 777
2011 PC-03 35 42 12 6 2 3 0 79 8 823
2011 PC-04 39 41 10 6 2 1 0 82 8 350
2011 PC-05 43 41 6 5 5 0 0 85 9 110

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 36 41 9 8 3 2 1 80 11 1914
2014 PC-01 35 50 3 3 5 3 0 88 8 59
2014 PC-02 30 45 12 8 3 3 1 77 10 635
2014 PC-03 36 41 9 8 4 2 1 78 12 754
2014 PC-04 43 39 7 7 3 1 1 83 10 333
2014 PC-05 54 33 4 8 0 0 1 87 8 92
2011 PC 29 39 12 10 5 4 1 72 16 2194
2011 PC-01 33 29 10 12 6 9 2 69 20 107
2011 PC-02 26 40 14 11 5 5 1 69 17 776
2011 PC-03 30 39 12 10 5 3 1 72 16 824
2011 PC-04 33 41 11 7 5 2 1 76 13 351
2011 PC-05 34 38 12 8 3 4 1 75 12 110
2008 PC 25 38 14 12 6 4 1 66 20 1740
2008 PC-01 30 36 13 11 4 4 2 70 16 106
2008 PC-02 24 38 14 12 7 4 1 65 20 619
2008 PC-03 23 38 15 14 5 4 1 64 20 594
2008 PC-04 28 38 11 10 8 3 1 69 20 291
2008 PC-05 31 37 8 13 6 2 3 72 19 94

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 22 39 20 11 4 4 1 64 16 1915
2014 PC-01 15 45 25 7 3 5 0 63 10 59
2014 PC-02 17 37 21 12 5 6 2 59 19 635
2014 PC-03 22 38 20 11 5 4 1 63 16 755
2014 PC-04 27 40 17 10 3 2 0 69 14 333
2014 PC-05 38 41 13 8 0 0 0 79 8 92
2011 PC 15 36 22 14 6 5 1 55 22 2195
2011 PC-01 11 34 23 14 4 8 5 52 22 107
2011 PC-02 12 35 24 15 6 7 1 51 22 779
2011 PC-03 16 36 21 15 7 4 1 55 23 823
2011 PC-04 16 41 21 11 6 3 1 60 18 351
2011 PC-05 16 42 23 15 2 2 0 59 17 110

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 14 24 18 16 13 13 2 45 34 1916
2014 PC-01 21 41 10 4 12 10 2 71 17 59
2014 PC-02 13 24 19 16 13 14 1 44 34 635
2014 PC-03 12 23 21 18 11 13 1 42 34 755
2014 PC-04 14 24 15 15 15 15 2 46 37 334
2014 PC-05 26 26 15 11 13 5 3 57 26 92
2011 PC 10 23 19 18 14 14 2 40 38 2193
2011 PC-01 21 25 15 8 9 17 4 58 22 107
2011 PC-02 9 24 20 19 13 13 2 40 37 779
2011 PC-03 10 21 19 20 14 14 2 37 41 821
2011 PC-04 10 23 18 16 17 14 1 39 40 351
2011 PC-05 9 31 22 12 14 10 2 46 30 109

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 26 51 5 12 5 0 0 78 17 1917
2014 PC-01 26 62 3 5 3 0 0 88 8 59
2014 PC-02 26 54 4 12 4 0 0 80 16 636
2014 PC-03 26 52 5 12 4 0 0 78 17 755
2014 PC-04 24 48 7 14 7 0 0 72 21 334
2014 PC-05 37 43 5 12 3 0 0 79 16 92
2011 PC 31 50 4 12 3 0 0 81 15 2194
2011 PC-01 36 54 2 7 1 0 0 90 8 107
2011 PC-02 32 51 4 11 2 0 0 83 13 778
2011 PC-03 28 50 5 12 4 0 0 78 16 823
2011 PC-04 33 49 2 14 3 0 0 81 16 350
2011 PC-05 36 45 3 12 5 0 0 80 17 110
2008 PC 35 47 5 10 2 0 0 82 13 1742
2008 PC-01 35 49 6 9 1 0 0 84 10 106
2008 PC-02 33 50 4 11 2 0 0 83 13 620
2008 PC-03 32 50 5 10 2 0 0 82 13 594
2008 PC-04 41 41 5 10 3 0 0 82 13 292
2008 PC-05 42 40 6 10 2 0 0 81 12 94

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 43 35 7 9 5 0 0 78 14 1915
2014 PC-01 48 41 6 4 0 0 0 89 4 59
2014 PC-02 42 36 7 10 4 0 0 79 14 635
2014 PC-03 43 33 8 10 6 0 0 76 16 754
2014 PC-04 42 39 5 8 6 0 0 81 14 334
2014 PC-05 46 36 3 8 6 0 0 82 15 92
2011 PC 40 39 8 9 4 0 0 79 13 2196
2011 PC-01 44 38 8 7 3 0 0 82 10 107
2011 PC-02 37 41 11 8 3 0 0 78 11 778
2011 PC-03 38 41 7 10 4 0 0 79 14 824
2011 PC-04 43 35 6 10 6 0 0 78 16 351
2011 PC-05 51 28 7 11 3 0 0 79 15 110

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 50 36 6 5 2 0 1 87 7 1917
2014 PC-01 55 35 3 5 0 0 2 91 5 59
2014 PC-02 46 39 7 6 1 0 1 86 7 636
2014 PC-03 52 33 7 6 2 0 1 86 7 755
2014 PC-04 52 38 5 3 2 0 0 90 5 334
2014 PC-05 56 35 1 8 0 0 0 91 8 92

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 66 22 5 4 1 1 1 89 5 1916
2014 PC-01 75 23 2 0 0 0 0 98 0 59
2014 PC-02 64 24 4 4 1 0 1 90 6 636
2014 PC-03 65 21 6 4 1 1 2 89 6 755
2014 PC-04 68 20 7 3 2 1 0 88 5 334
2014 PC-05 77 16 3 3 1 0 0 93 4 92
2011 PC 68 21 4 4 2 1 1 90 6 2195
2011 PC-01 81 13 3 3 0 0 1 94 3 107
2011 PC-02 66 22 4 4 2 1 1 90 6 779
2011 PC-03 66 22 4 4 2 1 1 90 6 823
2011 PC-04 72 20 2 3 2 1 1 92 5 350
2011 PC-05 68 22 3 4 2 0 2 91 6 110
2008 PC 69 20 4 4 2 1 1 90 6 1738
2008 PC-01 74 18 3 4 1 0 0 93 5 106
2008 PC-02 68 20 4 4 2 1 1 90 6 618
2008 PC-03 68 20 4 4 2 0 1 90 6 593
2008 PC-04 73 17 3 3 3 0 1 91 6 292
2008 PC-05 69 26 2 2 0 0 1 96 2 93

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 63 17 5 8 5 0 1 82 13 1917
2014 PC-01 70 22 3 3 1 0 0 92 5 59
2014 PC-02 63 18 6 8 4 0 1 82 12 636
2014 PC-03 62 17 5 8 5 0 2 81 13 755
2014 PC-04 62 18 5 7 6 0 1 81 13 334
2014 PC-05 65 15 5 9 5 1 0 81 14 92
2011 PC 63 16 4 9 5 0 2 81 15 2195
2011 PC-01 80 7 4 5 3 0 2 89 8 107
2011 PC-02 63 18 5 8 4 0 1 82 13 779
2011 PC-03 60 17 4 11 6 0 2 79 17 823
2011 PC-04 66 15 4 11 4 0 1 81 15 350
2011 PC-05 63 21 5 3 7 0 1 85 10 110
2008 PC 64 17 5 9 4 0 1 81 14 1740
2008 PC-01 78 13 2 6 2 0 0 91 8 106
2008 PC-02 64 16 6 8 5 0 1 81 13 618
2008 PC-03 62 18 5 11 4 0 1 80 15 594
2008 PC-04 65 16 6 8 4 0 1 81 12 292
2008 PC-05 60 23 5 10 1 0 1 84 11 94

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 71 13 4 6 3 0 3 87 8 1915
2014 PC-01 77 10 8 4 1 0 0 87 5 59
2014 PC-02 71 13 5 6 2 0 3 87 8 635
2014 PC-03 70 13 4 6 3 0 4 86 10 755
2014 PC-04 69 16 5 4 3 0 2 87 8 333
2014 PC-05 78 13 3 5 0 0 0 92 5 92
2011 PC 68 14 5 5 3 0 4 85 9 2195
2011 PC-01 76 13 3 1 2 0 6 94 3 106
2011 PC-02 69 13 7 4 4 0 4 85 8 777
2011 PC-03 66 14 6 7 4 0 4 83 11 825
2011 PC-04 69 15 2 7 3 0 3 87 11 351
2011 PC-05 66 23 4 5 0 0 3 91 5 110
2008 PC 67 14 4 5 4 0 5 86 10 1740
2008 PC-01 77 11 1 3 3 0 6 93 6 106
2008 PC-02 67 14 4 4 5 0 6 86 10 620
2008 PC-03 67 12 5 5 4 0 5 85 10 593
2008 PC-04 64 17 4 5 6 0 3 84 12 291
2008 PC-05 67 19 4 5 0 0 4 90 5 94

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 79 10 3 2 2 0 4 93 4 1916
2014 PC-01 86 5 5 1 0 0 2 93 1 59
2014 PC-02 79 11 3 2 1 0 4 94 3 636
2014 PC-03 78 9 3 3 2 0 5 92 5 755
2014 PC-04 79 12 3 2 2 0 3 93 4 333
2014 PC-05 82 8 6 0 2 0 1 92 3 92
2011 PC 77 10 4 2 2 0 4 92 4 2195
2011 PC-01 81 11 2 0 3 0 4 95 3 106
2011 PC-02 77 10 4 2 2 0 5 91 4 779
2011 PC-03 75 11 4 3 2 0 5 91 5 823
2011 PC-04 80 10 3 2 1 0 3 94 3 351
2011 PC-05 82 9 4 1 1 0 3 94 2 110
2008 PC 79 7 3 2 3 1 5 92 5 1742
2008 PC-01 85 5 4 2 1 0 4 93 3 106
2008 PC-02 78 8 3 2 3 1 5 92 5 620
2008 PC-03 79 6 3 3 3 0 6 91 6 595
2008 PC-04 78 9 4 2 3 0 3 90 6 292
2008 PC-05 87 8 1 0 1 0 3 98 1 93

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 55 22 9 5 3 1 3 81 9 1915
2014 PC-01 65 17 7 4 1 3 3 87 5 59
2014 PC-02 56 23 9 5 2 2 4 84 7 635
2014 PC-03 54 24 8 6 3 1 3 81 10 754
2014 PC-04 54 20 13 6 5 1 2 76 11 334
2014 PC-05 56 24 7 6 4 0 2 82 10 92

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 64 22 6 2 1 3 3 91 3 1913
2014 PC-01 75 15 2 0 2 2 5 97 2 59
2014 PC-02 61 25 5 2 1 3 3 92 3 633
2014 PC-03 64 21 6 2 1 3 3 90 4 754
2014 PC-04 64 21 6 2 1 3 2 90 4 334
2014 PC-05 69 21 4 2 0 1 2 93 2 92
2011 PC 64 20 7 3 1 2 4 89 4 2194
2011 PC-01 69 12 4 1 1 4 10 94 2 106
2011 PC-02 60 23 7 3 1 3 4 88 4 778
2011 PC-03 65 19 7 3 0 2 3 89 4 824
2011 PC-04 68 20 6 1 0 1 2 92 2 350
2011 PC-05 64 21 8 2 0 0 4 89 2 110
2008 PC 63 19 9 2 1 2 3 87 4 1737
2008 PC-01 71 8 13 0 1 1 5 85 1 106
2008 PC-02 58 22 9 2 1 4 4 86 4 618
2008 PC-03 64 19 9 3 1 1 3 87 4 592
2008 PC-04 68 17 7 2 0 2 2 89 3 291
2008 PC-05 68 17 6 3 2 0 4 88 5 94

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PC 12 88 1909
2014 PC-01 15 85 59
2014 PC-02 11 89 632
2014 PC-03 13 87 754
2014 PC-04 11 89 331
2014 PC-05 13 87 92

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 43 234
2014 PC-02 51 71
2014 PC-03 42 96
2014 PC-04 27 37
2014 PC-05 44 12

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 61 234
2014 PC-02 57 71
2014 PC-03 67 96
2014 PC-04 63 37
2014 PC-05 47 12

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 8 234
2014 PC-03 5 96
2014 PC-04 19 37

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 0 234
2014 PC-02 0 71
2014 PC-03 0 96
2014 PC-04 0 37
2014 PC-05 0 12

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 3 234
2014 PC-05 0 12

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 5 234
2014 PC-03 5 96
2014 PC-05 0 12

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 4 234
2014 PC-05 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 32 235
2014 PC-02 30 71
2014 PC-03 25 97
2014 PC-04 44 37
2014 PC-05 52 12

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 36 235
2014 PC-02 37 71
2014 PC-03 39 97
2014 PC-04 33 37

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 37 235
2014 PC-02 39 71
2014 PC-03 34 97
2014 PC-04 33 37

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 27 235
2014 PC-02 25 71
2014 PC-03 26 97
2014 PC-04 35 37

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 30 235
2014 PC-02 24 71
2014 PC-03 31 97
2014 PC-04 33 37

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 53 235
2014 PC-02 52 71
2014 PC-03 55 97
2014 PC-04 49 37
2014 PC-05 60 12

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 30 235
2014 PC-02 26 71
2014 PC-03 31 97
2014 PC-04 33 37

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 71
2014 PC-03 0 97
2014 PC-05 0 12

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 11 235
2014 PC-02 11 71
2014 PC-03 11 97
2014 PC-05 0 12

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 10 235
2014 PC-03 7 97
2014 PC-04 19 37

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 37 235
2014 PC-02 42 71
2014 PC-03 28 97
2014 PC-04 48 37
2014 PC-05 43 12

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 23 235
2014 PC-02 19 71
2014 PC-03 20 97
2014 PC-04 28 37

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 14 235
2014 PC-02 13 71
2014 PC-03 15 97
2014 PC-04 16 37

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 55 235
2014 PC-02 49 71
2014 PC-03 61 97
2014 PC-04 50 37
2014 PC-05 57 12

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 33 235
2014 PC-02 30 71
2014 PC-03 31 97
2014 PC-04 46 37

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 10 235
2014 PC-02 6 71
2014 PC-03 9 97
2014 PC-04 19 37
2014 PC-05 0 12

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 15 235
2014 PC-02 12 71
2014 PC-03 16 97
2014 PC-04 27 37
2014 PC-05 0 12

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 15 235
2014 PC-02 10 71
2014 PC-03 14 97
2014 PC-04 24 37

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 3 235
2014 PC-05 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 14 235
2014 PC-02 15 71
2014 PC-03 14 97

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 12 235
2014 PC-02 10 71
2014 PC-03 11 97
2014 PC-04 14 37

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 PC 26 235
2014 PC-02 34 71
2014 PC-03 23 97
2014 PC-04 16 37

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 14 228
2014 PC-02 17 69
2014 PC-03 15 96

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 23 228
2014 PC-02 22 69
2014 PC-03 28 96
2014 PC-04 21 33
2014 PC-05 0 12

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 6 228
2014 PC-03 10 96
2014 PC-04 0 33
2014 PC-05 0 12

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 9 228
2014 PC-02 11 69
2014 PC-03 9 96
2014 PC-05 0 12

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 10 228
2014 PC-03 17 96
2014 PC-05 0 12

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 6 228
2014 PC-03 5 96

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 11 228
2014 PC-02 7 69
2014 PC-03 13 96
2014 PC-04 15 33

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 6 228
2014 PC-02 8 69
2014 PC-03 5 96
2014 PC-04 0 33

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 8 228
2014 PC-02 10 69
2014 PC-03 6 96

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 22 228
2014 PC-02 21 69
2014 PC-03 24 96
2014 PC-04 21 33

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 10 228
2014 PC-02 7 69
2014 PC-03 13 96

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 41 228
2014 PC-02 44 69
2014 PC-03 37 96
2014 PC-04 36 33
2014 PC-05 59 12

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 69
2014 PC-05 0 12

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 46 228
2014 PC-02 54 69
2014 PC-03 46 96
2014 PC-04 39 33
2014 PC-05 52 12

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 PC 12 228
2014 PC-02 15 69
2014 PC-03 6 96
2014 PC-04 27 33

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 11 15 18 5 4 37 9 49 17 1916
2014 PC-01 19 25 10 2 6 29 9 70 13 59
2014 PC-02 8 14 17 6 4 42 10 46 19 635
2014 PC-03 9 15 19 5 3 38 10 47 16 755
2014 PC-04 15 15 18 5 4 33 9 51 17 334
2014 PC-05 18 21 18 7 3 25 7 58 15 92

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 PC 23 33 20 5 3 16 1 66 10 1915
2014 PC-01 33 30 9 5 5 16 1 78 12 59
2014 PC-02 21 31 18 5 2 20 1 67 10 635
2014 PC-03 21 32 21 6 3 16 1 64 10 754
2014 PC-04 25 37 20 4 4 10 0 69 8 334
2014 PC-05 31 30 18 8 4 9 0 68 13 92
2011 PC 27 40 16 6 3 8 0 73 9 2190
2011 PC-01 39 34 13 3 1 10 2 81 4 106
2011 PC-02 27 39 17 5 3 10 0 72 9 778
2011 PC-03 25 42 17 6 3 7 0 72 10 821
2011 PC-04 26 42 16 5 5 6 0 72 11 349
2011 PC-05 30 43 14 6 2 6 0 77 8 110

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 PC 6 94 1912
2014 PC-01 10 90 59
2014 PC-02 8 92 633
2014 PC-03 5 95 753
2014 PC-04 5 95 334

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 26 114
2014 PC-02 22 45
2014 PC-03 30 37
2014 PC-04 37 16

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 85 114
2014 PC-02 85 45
2014 PC-03 78 37
2014 PC-04 100 16

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC-03 0 37

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 0 114
2014 PC-02 0 45
2014 PC-03 0 37
2014 PC-04 0 16

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 8 114
2014 PC-03 14 37
2014 PC-04 0 16

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 4 114
2014 PC-04 0 16

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 5 114
2014 PC-04 0 16

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 20 115
2014 PC-02 22 45
2014 PC-03 19 38

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 23 115
2014 PC-02 34 45
2014 PC-03 18 38
2014 PC-04 0 16

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 8 115

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC-04 0 16

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 23 115
2014 PC-02 20 45
2014 PC-03 24 38

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 35 115
2014 PC-02 32 45
2014 PC-03 43 38
2014 PC-04 32 16

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC-03 0 38
2014 PC-04 0 16

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 6 115

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 12 115
2014 PC-02 11 45

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 8 115

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 0 115
2014 PC-02 0 45
2014 PC-03 0 38
2014 PC-04 0 16

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 23 115
2014 PC-02 18 45
2014 PC-03 31 38

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 23 115
2014 PC-02 22 45
2014 PC-03 21 38
2014 PC-04 31 16

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 11 115
2014 PC-02 11 45

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 5 115

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 9 115

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 45

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 4 115

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 45

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 7 115
2014 PC-02 15 45
2014 PC-03 0 38
2014 PC-04 0 16

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 PC 59 115
2014 PC-02 54 45
2014 PC-03 66 38
2014 PC-04 51 16

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 43
2014 PC-03 0 36

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PC 17 110
2014 PC-02 17 43
2014 PC-03 17 36

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PC-02 0 43

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PC 0 110
2014 PC-02 0 43
2014 PC-03 0 36
2014 PC-04 0 15

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 PC-03 0 36

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not