2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group OM

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 24 40 21 9 6 0 0 64 15 43
2014 OM-02 33 19 37 0 11 0 0 53 11 12
2014 OM-03 18 58 11 13 0 0 0 76 13 21
2011 OM 37 36 12 8 7 0 0 73 15 70
2011 OM-02 54 23 4 12 7 0 0 77 19 27
2011 OM-03 18 40 29 4 8 0 0 59 13 25
2011 OM-04 32 53 0 8 7 0 0 85 15 13
2008 OM 38 38 12 8 4 0 0 76 12 77
2008 OM-02 25 52 11 4 8 0 0 77 12 28
2008 OM-03 37 29 15 15 4 0 0 66 19 26
2008 OM-04 61 27 6 6 0 0 0 88 6 17

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 60 34 4 2 0 0 0 94 2 43
2014 OM-02 88 7 5 0 0 0 0 95 0 12
2014 OM-03 44 46 5 5 0 0 0 90 5 21
2011 OM 73 16 8 2 0 0 0 90 2 70
2011 OM-02 70 20 7 4 0 0 0 89 4 27
2011 OM-03 66 21 13 0 0 0 0 87 0 25
2011 OM-04 86 7 7 0 0 0 0 93 0 13

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 69 21 6 2 2 0 0 90 4 43
2014 OM-02 88 7 0 0 5 0 0 95 5 12
2014 OM-03 61 34 5 0 0 0 0 95 0 21
2011 OM 56 30 8 6 1 0 0 85 7 70
2011 OM-02 59 29 4 8 0 0 0 88 8 27
2011 OM-03 43 33 16 8 0 0 0 76 8 25
2011 OM-04 64 29 0 0 7 0 0 93 7 13

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 28 53 9 6 4 0 0 82 10 43
2014 OM-02 40 49 5 0 5 0 0 89 5 12
2014 OM-03 22 62 11 5 0 0 0 84 5 21
2011 OM 39 40 12 8 1 0 0 79 9 69
2011 OM-02 55 26 11 8 0 0 0 81 8 27
2011 OM-03 26 48 17 9 0 0 0 75 9 24
2011 OM-04 24 53 8 8 7 0 0 77 15 13
2008 OM 36 42 13 6 3 0 0 78 9 77
2008 OM-02 28 46 18 9 0 0 0 73 9 28
2008 OM-03 33 48 7 4 8 0 0 81 12 26
2008 OM-04 54 21 19 6 0 0 0 75 6 17

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 17 38 22 9 13 2 0 56 22 43
2014 OM-02 28 56 5 5 0 5 0 89 6 12
2014 OM-03 18 30 25 4 23 0 0 48 26 21
2011 OM 20 38 24 10 7 1 0 59 17 70
2011 OM-02 33 26 23 13 4 0 0 60 17 27
2011 OM-03 6 40 29 13 12 0 0 46 24 25
2011 OM-04 17 53 17 0 7 7 0 75 7 13

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 27 30 20 10 13 0 0 57 23 43
2014 OM-02 42 42 5 11 0 0 0 84 11 12
2014 OM-03 23 29 21 4 23 0 0 52 26 21
2011 OM 21 42 14 17 5 0 0 63 23 70
2011 OM-02 40 23 19 11 7 0 0 64 17 27
2011 OM-03 6 48 13 29 4 0 0 55 33 25
2011 OM-04 8 70 0 15 7 0 0 79 21 13
2008 OM 19 51 19 4 6 0 0 71 10 78
2008 OM-02 18 45 26 0 10 0 0 63 10 28
2008 OM-03 7 70 9 7 8 0 0 76 15 27
2008 OM-04 43 29 22 6 0 0 0 72 6 17

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 24 30 17 7 15 3 3 58 25 43
2014 OM-02 37 47 0 0 5 11 0 94 6 12
2014 OM-03 22 26 21 5 18 0 8 52 25 21
2011 OM 24 24 14 13 18 6 0 52 33 70
2011 OM-02 30 19 11 12 14 13 0 57 30 27
2011 OM-03 11 23 16 16 30 4 0 36 47 25
2011 OM-04 24 39 15 15 7 0 0 63 22 13
2008 OM 23 35 16 13 10 4 0 60 23 78
2008 OM-02 15 37 14 11 15 7 0 57 28 28
2008 OM-03 14 36 22 15 13 0 0 50 28 27
2008 OM-04 43 35 6 11 0 6 0 83 11 17
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 19 25 31 11 9 3 2 47 21 43
2014 OM-02 30 12 37 5 5 5 5 47 12 12
2014 OM-03 16 38 23 9 10 4 0 57 20 21
2011 OM 33 32 12 7 12 3 0 67 20 69
2011 OM-02 37 35 0 11 17 0 0 72 28 27
2011 OM-03 24 37 18 4 9 9 0 66 15 24
2011 OM-04 33 22 24 8 13 0 0 55 21 13
2008 OM 32 41 6 2 10 5 3 80 12 78
2008 OM-02 26 48 8 5 10 0 3 77 16 28
2008 OM-03 32 33 6 0 17 11 0 74 19 27
2008 OM-04 47 40 7 0 0 0 6 92 0 17

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 17 27 11 30 11 3 0 46 42 43
2014 OM-02 18 35 0 42 0 5 0 56 44 12
2014 OM-03 25 26 18 13 15 4 0 53 29 21
2011 OM 30 40 10 7 10 3 0 73 17 70
2011 OM-02 33 43 7 8 10 0 0 76 18 27
2011 OM-03 26 45 8 0 13 8 0 77 14 25
2011 OM-04 17 39 22 15 7 0 0 56 22 13
2008 OM 37 38 6 5 11 0 2 77 16 78
2008 OM-02 33 38 11 5 14 0 0 70 19 28
2008 OM-03 33 44 3 4 16 0 0 78 20 27
2008 OM-04 53 29 7 11 0 0 0 82 11 17

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 26 26 9 28 10 0 0 52 38 43
2014 OM-02 42 0 0 47 11 0 0 42 58 12
2014 OM-03 24 45 13 9 10 0 0 68 19 21

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 14 28 31 9 6 13 0 47 17 43
2014 OM-02 12 54 18 5 0 11 0 75 6 12
2014 OM-03 16 11 43 5 5 20 0 34 13 21
2011 OM 13 28 26 9 9 14 0 49 21 70
2011 OM-02 25 8 19 11 18 18 0 40 36 27
2011 OM-03 0 28 39 13 0 20 0 35 16 25
2011 OM-04 8 65 14 0 13 0 0 73 13 13

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 8 35 19 24 11 3 0 45 36 43
2014 OM-02 12 60 12 5 5 5 0 76 11 12
2014 OM-03 4 31 21 28 13 4 0 36 42 21
2011 OM 13 34 22 16 12 4 0 48 29 70
2011 OM-02 29 23 9 20 13 6 0 56 35 27
2011 OM-03 0 40 20 20 16 4 0 41 38 25
2011 OM-04 8 40 45 0 7 0 0 48 7 13
2008 OM 11 39 22 11 14 2 1 51 26 78
2008 OM-02 6 44 28 8 10 0 3 52 19 28
2008 OM-03 3 28 24 12 30 3 0 33 42 27
2008 OM-04 29 42 17 11 0 0 0 72 11 17

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 5 32 22 17 16 9 0 40 36 43
2014 OM-02 7 60 12 5 5 11 0 75 12 12
2014 OM-03 0 27 28 19 15 11 0 30 38 21
2011 OM 4 30 24 17 15 9 0 38 35 70
2011 OM-02 7 42 15 5 18 13 0 56 26 27
2011 OM-03 0 16 39 24 12 9 0 18 39 25
2011 OM-04 8 31 8 31 15 7 0 42 49 13
2008 OM 5 23 23 23 12 12 1 32 41 78
2008 OM-02 3 31 24 15 12 12 3 40 31 28
2008 OM-03 0 7 27 35 19 11 0 8 61 27
2008 OM-04 19 35 18 17 6 5 0 57 24 17

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 6 18 17 26 28 6 0 25 57 43
2014 OM-02 5 30 7 11 42 5 0 37 56 12
2014 OM-03 4 18 22 34 14 9 0 23 53 21
2011 OM 11 29 18 14 17 11 0 45 34 70
2011 OM-02 19 26 7 13 17 17 0 54 37 27
2011 OM-03 0 37 27 8 20 7 0 40 31 25
2011 OM-04 17 15 24 22 13 9 0 35 39 13
2008 OM 6 26 25 17 16 8 1 35 37 78
2008 OM-02 6 22 21 22 14 12 3 33 42 28
2008 OM-03 4 20 30 16 28 3 0 24 45 27
2008 OM-04 11 48 18 12 6 5 0 63 18 17

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 8 22 30 22 14 3 0 31 37 43
2014 OM-02 12 30 47 0 5 5 0 44 6 12
2014 OM-03 4 27 25 21 19 4 0 32 42 21
2011 OM 10 35 19 19 13 3 0 47 34 69
2011 OM-02 23 21 18 20 17 0 0 45 37 27
2011 OM-03 0 51 20 18 8 3 0 53 26 24
2011 OM-04 8 39 8 22 13 9 0 52 39 13
2008 OM 12 32 13 21 14 8 0 47 38 78
2008 OM-02 16 37 12 12 15 7 0 57 30 28
2008 OM-03 4 22 11 40 21 3 0 26 63 27
2008 OM-04 23 36 18 12 6 5 0 63 19 17

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 12 25 29 7 19 7 0 41 29 43
2014 OM-02 18 18 47 5 0 12 0 40 6 12
2014 OM-03 9 32 21 9 21 8 0 44 33 21
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 11 36 17 26 10 0 0 47 36 43
2014 OM-02 25 18 11 42 5 0 0 42 47 12
2014 OM-03 8 47 25 8 13 0 0 55 20 21
2011 OM 22 38 10 15 13 2 0 60 29 70
2011 OM-02 25 23 5 29 17 0 0 49 47 27
2011 OM-03 18 41 19 8 8 4 0 62 18 25
2011 OM-04 8 65 7 0 20 0 0 73 20 13

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 6 21 22 8 19 21 2 36 35 43
2014 OM-02 7 37 12 5 21 18 0 53 32 12
2014 OM-03 9 13 25 5 19 25 4 30 34 21

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 17 28 31 13 9 2 0 46 22 43
2014 OM-02 30 23 42 5 0 0 0 53 5 12
2014 OM-03 16 34 18 18 10 4 0 53 29 21
2011 OM 26 40 11 10 11 0 2 67 21 70
2011 OM-02 29 33 11 8 14 0 4 65 23 27
2011 OM-03 22 50 12 4 13 0 0 71 17 25
2011 OM-04 17 39 8 29 7 0 0 56 35 13
2008 OM 29 42 10 9 8 0 1 72 17 78
2008 OM-02 23 47 11 9 11 0 0 70 19 28
2008 OM-03 27 46 5 11 12 0 0 73 22 27
2008 OM-04 47 35 13 5 0 0 0 82 5 17

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 21 40 17 6 8 7 2 66 15 43
2014 OM-02 30 54 0 0 5 11 0 94 6 12
2014 OM-03 24 40 15 9 5 8 0 69 15 21
2011 OM 31 31 18 7 6 4 3 67 13 69
2011 OM-02 33 34 12 7 8 3 4 72 16 26
2011 OM-03 25 34 25 3 4 8 0 64 8 25
2011 OM-04 24 22 23 15 7 0 9 51 24 13
2008 OM 33 36 7 10 6 7 1 75 18 78
2008 OM-02 36 30 7 12 7 8 0 72 21 28
2008 OM-03 35 38 6 9 8 4 0 76 18 27
2008 OM-04 36 41 12 11 0 0 0 77 11 17

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 10 57 7 7 15 2 2 70 23 43
2014 OM-02 7 72 0 0 16 0 5 83 17 12
2014 OM-03 14 57 11 8 10 0 0 71 18 21
2011 OM 34 26 20 9 8 3 0 62 17 70
2011 OM-02 38 25 20 8 6 3 0 65 14 27
2011 OM-03 30 25 20 13 8 4 0 58 21 25
2011 OM-04 26 32 22 7 13 0 0 58 20 13
2008 OM 24 39 6 19 5 2 5 68 26 78
2008 OM-02 19 41 0 25 7 0 8 65 35 28
2008 OM-03 24 33 12 20 8 0 3 59 29 27
2008 OM-04 41 34 6 7 0 6 6 85 8 17

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 14 20 20 7 19 17 3 42 33 43
2014 OM-02 19 11 12 0 11 42 5 57 20 12
2014 OM-03 13 32 18 8 23 4 4 48 33 21
2011 OM 33 28 15 3 9 10 2 70 14 69
2011 OM-02 34 26 5 4 20 11 0 67 28 27
2011 OM-03 28 25 25 0 0 18 4 68 0 24
2011 OM-04 26 39 22 7 7 0 0 65 13 13
2008 OM 24 23 10 14 11 12 5 57 31 78
2008 OM-02 17 17 13 22 15 7 8 41 44 28
2008 OM-03 33 15 10 15 17 7 3 53 36 27
2008 OM-04 30 41 6 5 0 13 6 87 6 17

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 14 47 21 10 6 0 2 63 16 43
2014 OM-02 12 40 42 0 5 0 0 53 5 12
2014 OM-03 8 66 4 18 5 0 0 74 23 21
2011 OM 26 28 12 18 13 0 3 55 32 70
2011 OM-02 26 17 9 33 11 0 4 45 45 27
2011 OM-03 21 34 12 13 21 0 0 54 34 25
2011 OM-04 24 39 15 7 7 0 9 69 15 13
2008 OM 21 46 12 12 7 1 1 69 19 78
2008 OM-02 20 48 13 8 11 0 0 67 19 28
2008 OM-03 15 56 4 21 5 0 0 71 25 27
2008 OM-04 35 44 11 0 6 0 5 83 6 17

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 36 56 4 0 4 0 0 92 4 42
2014 OM-02 31 63 0 0 6 0 0 94 6 11
2014 OM-03 40 55 5 0 0 0 0 95 0 21
2011 OM 36 38 14 9 3 0 0 74 12 70
2011 OM-02 46 27 11 13 3 0 0 73 16 27
2011 OM-03 27 40 24 4 4 0 0 67 8 25
2011 OM-04 32 47 7 13 0 0 0 80 13 13
2008 OM 40 33 13 9 4 0 0 74 13 78
2008 OM-02 26 50 15 4 5 0 0 76 9 28
2008 OM-03 46 24 5 18 7 0 0 70 25 27
2008 OM-04 56 17 21 6 0 0 0 73 6 17

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 41 50 5 4 0 0 0 91 4 43
2014 OM-02 40 54 0 5 0 0 0 95 5 12
2014 OM-03 44 56 0 0 0 0 0 100 0 21
2011 OM 46 37 9 7 1 0 0 83 9 70
2011 OM-02 49 31 4 12 3 0 0 80 15 27
2011 OM-03 35 41 16 8 0 0 0 76 8 25
2011 OM-04 54 39 7 0 0 0 0 93 0 13
2008 OM 48 33 12 5 3 0 0 81 8 78
2008 OM-02 44 32 16 9 0 0 0 76 9 28
2008 OM-03 54 22 14 7 4 0 0 76 10 27
2008 OM-04 48 47 6 0 0 0 0 94 0 17

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 11 21 37 12 14 3 0 34 27 43
2014 OM-02 19 16 49 5 5 5 0 37 11 12
2014 OM-03 8 30 36 8 19 0 0 38 26 21
2011 OM 17 28 20 14 18 3 0 46 33 70
2011 OM-02 11 30 11 20 28 0 0 41 48 27
2011 OM-03 11 28 36 8 17 0 0 38 25 25
2011 OM-04 23 22 15 15 7 17 0 55 26 13
2008 OM 17 39 16 12 11 5 0 59 24 78
2008 OM-02 15 43 14 12 11 5 0 62 24 28
2008 OM-03 11 37 14 11 20 7 0 51 34 27
2008 OM-04 29 37 22 6 0 5 0 70 6 17

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 10 17 16 9 42 3 2 29 54 43
2014 OM-02 14 16 5 0 60 5 0 31 63 12
2014 OM-03 11 18 32 5 29 0 5 31 36 21
2011 OM 16 18 17 15 31 0 3 35 48 70
2011 OM-02 12 15 13 12 48 0 0 27 60 27
2011 OM-03 16 18 24 21 20 0 0 34 41 25
2011 OM-04 15 17 15 7 30 0 16 38 44 13
2008 OM 7 29 10 19 27 3 4 39 49 78
2008 OM-02 9 29 13 16 26 3 4 42 44 28
2008 OM-03 4 26 16 20 30 0 4 31 52 27
2008 OM-04 13 31 0 27 17 5 7 49 51 17

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 23 28 13 11 25 0 0 51 36 42
2014 OM-02 28 28 0 6 39 0 0 56 44 11
2014 OM-03 24 32 25 4 15 0 0 56 19 21
2011 OM 33 38 11 10 8 0 0 71 18 70
2011 OM-02 49 19 11 7 15 0 0 68 21 27
2011 OM-03 18 45 19 13 4 0 0 64 17 25
2011 OM-04 26 54 0 13 7 0 0 80 20 13

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 23 21 21 9 24 0 2 45 34 43
2014 OM-02 37 5 5 5 42 0 5 44 50 12
2014 OM-03 16 34 30 9 10 0 0 51 19 21

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 21 29 15 12 23 0 0 50 35 43
2014 OM-02 32 11 11 5 42 0 0 42 47 12
2014 OM-03 20 36 25 14 5 0 0 56 19 21
2011 OM 31 31 24 9 4 2 0 62 13 70
2011 OM-02 45 18 18 11 3 4 0 66 15 27
2011 OM-03 18 34 36 8 4 0 0 51 13 25
2011 OM-04 25 39 22 7 7 0 0 65 13 13

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 31 30 26 2 9 0 2 62 11 43
2014 OM-02 30 16 49 0 5 0 0 46 5 12
2014 OM-03 36 38 14 0 13 0 0 74 13 21
2011 OM 36 30 16 4 11 2 2 68 16 70
2011 OM-02 39 29 14 8 11 0 0 68 18 27
2011 OM-03 30 29 24 0 8 4 4 64 9 25
2011 OM-04 31 39 8 0 22 0 0 70 22 13

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 23 25 14 6 13 2 17 60 23 43
2014 OM-02 18 42 12 0 0 0 28 83 0 12
2014 OM-03 27 25 9 4 16 5 14 64 25 21
2011 OM 32 18 16 11 15 1 7 55 28 70
2011 OM-02 18 22 12 11 14 3 20 52 33 27
2011 OM-03 39 13 20 13 16 0 0 51 29 25
2011 OM-04 33 24 14 8 21 0 0 56 30 13
2008 OM 37 25 10 5 4 3 15 76 12 77
2008 OM-02 38 15 8 5 3 5 26 76 12 27
2008 OM-03 37 36 7 3 9 0 7 79 13 27
2008 OM-04 36 30 22 6 0 0 6 70 6 17

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 52 29 8 0 10 0 0 82 10 43
2014 OM-02 77 18 0 0 5 0 0 95 5 12
2014 OM-03 43 35 18 0 4 0 0 79 4 21
2011 OM 34 38 20 0 6 0 2 73 6 70
2011 OM-02 43 31 23 0 3 0 0 74 3 27
2011 OM-03 33 32 31 0 0 0 4 68 0 25
2011 OM-04 22 58 0 0 20 0 0 80 20 13
2008 OM 34 44 14 3 5 0 0 78 8 78
2008 OM-02 37 41 18 4 0 0 0 78 4 28
2008 OM-03 27 47 8 4 15 0 0 73 19 27
2008 OM-04 30 53 17 0 0 0 0 83 0 17

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 29 42 8 13 6 2 2 73 19 43
2014 OM-02 37 53 0 5 0 5 0 94 6 12
2014 OM-03 29 36 14 5 13 0 4 67 18 21
2011 OM 39 36 13 4 7 2 0 76 11 69
2011 OM-02 56 26 3 8 7 0 0 82 15 26
2011 OM-03 28 36 23 4 4 4 0 67 9 25
2011 OM-04 34 46 7 0 13 0 0 80 13 13

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 OM 40 32 29 43
2014 OM-02 42 32 26 12
2014 OM-03 29 39 32 21
2011 OM 24 31 46 70
2011 OM-02 19 41 40 27
2011 OM-03 30 23 47 25
2011 OM-04 13 30 56 13

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 OM 48 14 33 0 4 12
2011 OM 24 12 57 0 7 16
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 35 50 7 5 2 0 0 85 7 43
2014 OM-02 28 61 11 0 0 0 0 89 0 12
2014 OM-03 40 55 5 0 0 0 0 95 0 21
2011 OM 42 35 10 4 8 0 0 77 12 70
2011 OM-02 47 35 4 3 11 0 0 82 14 27
2011 OM-03 31 37 20 3 8 0 0 68 12 25
2011 OM-04 41 45 0 8 7 0 0 85 15 13
2008 OM 38 44 10 7 1 0 0 82 8 77
2008 OM-02 29 42 21 8 0 0 0 71 8 28
2008 OM-03 33 52 4 7 4 0 0 85 11 26
2008 OM-04 55 40 0 6 0 0 0 94 6 17

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 17 45 21 11 4 2 0 63 16 43
2014 OM-02 23 72 0 0 0 5 0 100 0 12
2014 OM-03 13 43 29 10 5 0 0 56 15 21
2011 OM 23 54 11 10 3 0 0 77 12 70
2011 OM-02 31 47 3 14 4 0 0 78 18 27
2011 OM-03 11 62 23 4 0 0 0 73 4 25
2011 OM-04 32 39 7 15 7 0 0 71 22 13

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 16 33 18 15 4 13 0 57 22 43
2014 OM-02 25 54 11 0 0 11 0 88 0 12
2014 OM-03 13 31 16 23 5 13 0 50 32 21
2011 OM 17 50 20 3 3 9 0 72 6 69
2011 OM-02 25 39 25 0 4 7 0 69 5 27
2011 OM-03 11 53 24 0 0 13 0 73 0 25
2011 OM-04 17 49 7 14 7 7 0 71 22 13

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 16 27 28 22 7 0 0 30 43 43
2014 OM-02 0 11 28 51 11 0 0 61 11 12
2014 OM-03 19 44 24 9 4 0 0 13 63 21
2011 OM 18 25 35 14 6 0 1 20 44 70
2011 OM-02 17 17 29 21 12 0 3 34 36 27
2011 OM-03 21 32 44 3 0 0 0 3 53 25
2011 OM-04 15 29 30 17 8 0 0 26 44 13
2008 OM 10 27 43 12 7 0 0 19 37 78
2008 OM-02 14 18 41 14 13 0 0 27 32 28
2008 OM-03 12 36 49 3 0 0 0 3 48 27
2008 OM-04 6 19 41 23 11 0 0 34 25 17

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 12 29 23 19 13 3 0 34 42 43
2014 OM-02 0 5 12 54 28 0 0 82 5 12
2014 OM-03 19 37 29 4 4 8 0 8 60 21
2011 OM 17 21 34 18 6 2 2 25 39 69
2011 OM-02 21 3 35 28 7 0 6 37 26 27
2011 OM-03 17 33 31 12 3 4 0 16 52 25
2011 OM-04 15 30 38 8 8 0 0 17 45 13
2008 OM 18 22 27 18 12 1 2 31 40 78
2008 OM-02 17 11 32 14 19 0 6 36 30 28
2008 OM-03 32 34 26 8 0 0 0 8 66 27
2008 OM-04 0 25 23 27 26 0 0 53 25 17

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 32 25 25 6 10 2 0 16 59 43
2014 OM-02 0 42 23 12 23 0 0 35 42 12
2014 OM-03 43 22 26 4 0 5 0 4 68 21
2011 OM 22 21 39 13 3 2 1 16 44 70
2011 OM-02 10 8 53 23 3 0 3 27 18 27
2011 OM-03 38 30 24 3 0 4 0 4 71 25
2011 OM-04 22 24 39 7 8 0 0 15 45 13
2008 OM 23 18 33 15 5 0 5 22 43 78
2008 OM-02 25 15 32 20 3 0 4 24 42 28
2008 OM-03 31 22 23 12 0 0 11 14 60 27
2008 OM-04 12 19 47 5 18 0 0 23 30 17

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 11 21 24 33 11 0 0 44 32 43
2014 OM-02 0 11 19 54 16 0 0 70 11 12
2014 OM-03 21 25 28 21 4 0 0 25 47 21
2011 OM 20 11 48 15 4 2 0 19 32 70
2011 OM-02 15 10 43 25 7 0 0 32 25 27
2011 OM-03 25 13 54 3 0 4 0 4 40 25
2011 OM-04 29 8 48 7 8 0 0 15 37 13
2008 OM 11 20 41 21 5 0 2 27 31 78
2008 OM-02 15 10 48 24 3 0 0 27 25 28
2008 OM-03 12 34 33 8 7 0 7 16 49 27
2008 OM-04 6 18 41 30 6 0 0 35 24 17

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 31 12 18 24 14 0 2 39 43 43
2014 OM-02 11 12 5 44 28 0 0 72 23 12
2014 OM-03 45 18 24 9 5 0 0 14 62 21
2011 OM 21 32 19 15 11 0 3 26 54 69
2011 OM-02 24 12 24 19 17 0 3 37 38 26
2011 OM-03 17 42 20 12 4 0 4 17 62 25
2011 OM-04 22 46 15 9 8 0 0 17 67 13
2008 OM 15 24 31 18 9 1 2 28 40 78
2008 OM-02 18 16 24 30 12 0 0 42 33 28
2008 OM-03 16 34 29 11 4 0 7 15 53 27
2008 OM-04 12 30 35 12 11 0 0 23 42 17

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 18 9 26 26 15 0 6 44 28 43
2014 OM-02 5 5 12 44 28 0 5 76 11 12
2014 OM-03 28 11 30 16 9 0 5 27 42 21
2011 OM 7 18 31 14 17 3 11 35 29 70
2011 OM-02 3 11 29 19 24 0 13 50 17 27
2011 OM-03 8 21 39 4 16 4 8 23 33 25
2011 OM-04 8 27 15 26 8 0 15 40 42 13
2008 OM 12 24 19 20 15 1 9 39 40 78
2008 OM-02 10 25 4 16 33 0 13 55 40 28
2008 OM-03 24 27 22 14 0 0 14 16 58 27
2008 OM-04 0 19 30 34 17 0 0 51 19 17

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 19 27 29 10 15 0 0 26 46 43
2014 OM-02 0 42 11 19 28 0 0 47 42 12
2014 OM-03 19 28 39 9 5 0 0 14 47 21

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 58 40 0 2 0 0 0 98 2 43
2014 OM-02 33 67 0 0 0 0 0 100 0 12
2014 OM-03 79 21 0 0 0 0 0 100 0 21
2011 OM 66 23 3 4 2 2 0 90 7 70
2011 OM-02 58 31 5 0 7 0 0 89 7 27
2011 OM-03 68 16 4 8 0 4 0 88 8 25
2011 OM-04 71 22 0 7 0 0 0 93 7 13

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 33 19 13 10 22 3 0 54 33 43
2014 OM-02 37 11 0 5 42 5 0 50 50 12
2014 OM-03 43 11 20 9 14 4 0 55 24 21

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 49 24 14 5 7 0 0 74 13 43
2014 OM-02 68 16 0 0 16 0 0 84 16 12
2014 OM-03 48 31 9 8 5 0 0 79 13 21

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 29 32 24 2 6 7 0 65 9 43
2014 OM-02 35 42 5 7 5 5 0 81 13 12
2014 OM-03 21 36 29 0 5 9 0 63 6 21

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 35 35 11 5 6 7 0 75 12 43
2014 OM-02 47 37 5 5 0 5 0 89 6 12
2014 OM-03 30 31 18 8 5 9 0 67 14 21
2011 OM 24 44 11 3 6 9 2 77 10 70
2011 OM-02 38 45 3 4 7 3 0 85 11 27
2011 OM-03 8 39 19 0 8 21 4 64 10 25
2011 OM-04 24 55 8 7 7 0 0 79 13 13

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 37 34 15 7 6 0 0 71 14 43
2014 OM-02 47 37 5 11 0 0 0 84 11 12
2014 OM-03 31 40 15 0 14 0 0 71 14 21
2011 OM 28 51 10 5 5 0 0 79 11 69
2011 OM-02 42 40 8 3 7 0 0 83 10 27
2011 OM-03 25 49 18 4 4 0 0 74 9 24
2011 OM-04 8 71 0 13 7 0 0 80 20 13
2008 OM 29 51 12 2 7 0 0 79 8 78
2008 OM-02 24 62 8 0 7 0 0 86 7 28
2008 OM-03 17 51 14 5 13 0 0 68 17 27
2008 OM-04 47 41 12 0 0 0 0 88 0 17

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 17 34 13 4 29 0 3 52 34 43
2014 OM-02 5 42 5 0 47 0 0 47 47 12
2014 OM-03 29 32 5 4 26 0 4 63 31 21

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 26 41 16 10 2 5 0 70 13 43
2014 OM-02 26 47 11 0 0 16 0 87 0 12
2014 OM-03 29 35 13 18 5 0 0 65 23 21
2011 OM 31 39 19 6 0 6 0 74 6 70
2011 OM-02 38 32 18 9 0 3 0 73 9 27
2011 OM-03 22 41 24 3 0 8 0 70 4 25
2011 OM-04 39 39 15 7 0 0 0 78 7 13

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 29 39 11 10 7 2 2 70 18 43
2014 OM-02 30 54 0 5 5 5 0 89 11 12
2014 OM-03 30 31 14 13 9 0 4 63 22 21
2011 OM 27 34 13 11 10 2 4 64 23 70
2011 OM-02 29 24 10 20 14 0 3 55 35 27
2011 OM-03 16 44 20 4 8 4 3 64 14 25
2011 OM-04 32 37 7 7 8 0 9 76 16 13
2008 OM 28 34 11 11 7 5 4 67 20 78
2008 OM-02 21 35 17 8 9 9 3 63 18 28
2008 OM-03 21 36 7 20 9 0 7 62 31 27
2008 OM-04 60 23 11 6 0 0 0 84 6 17

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 14 18 45 9 7 7 0 34 18 43
2014 OM-02 18 25 47 0 5 5 0 44 6 12
2014 OM-03 13 18 42 11 9 8 0 33 22 21
2011 OM 15 25 22 15 10 11 3 45 29 70
2011 OM-02 19 14 26 19 11 7 4 37 33 27
2011 OM-03 3 28 24 12 13 17 3 39 31 25
2011 OM-04 22 25 15 20 8 9 0 52 31 13

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 9 20 11 25 26 9 0 31 56 43
2014 OM-02 21 11 5 37 16 11 0 35 59 12
2014 OM-03 4 19 18 25 26 8 0 25 56 21
2011 OM 11 21 23 11 17 14 3 39 34 70
2011 OM-02 15 11 25 17 22 6 4 29 44 27
2011 OM-03 8 17 24 13 8 28 3 35 31 25
2011 OM-04 15 24 24 0 28 9 0 43 31 13

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 40 41 2 9 7 0 0 81 17 43
2014 OM-02 77 18 0 0 5 0 0 95 5 12
2014 OM-03 24 55 5 11 5 0 0 79 16 21
2011 OM 35 46 4 7 8 0 0 81 15 70
2011 OM-02 44 46 8 0 3 0 0 89 3 27
2011 OM-03 23 53 4 12 8 0 0 76 20 25
2011 OM-04 33 40 0 7 20 0 0 73 27 13
2008 OM 35 51 3 8 3 0 0 86 11 78
2008 OM-02 32 49 3 16 0 0 0 81 16 28
2008 OM-03 45 36 5 7 8 0 0 81 15 27
2008 OM-04 24 76 0 0 0 0 0 100 0 17

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 32 55 5 4 4 0 0 87 8 43
2014 OM-02 46 42 7 5 0 0 0 88 5 12
2014 OM-03 19 71 5 0 5 0 0 90 5 21
2011 OM 46 34 7 4 9 0 0 80 13 69
2011 OM-02 50 29 10 8 3 0 0 79 11 27
2011 OM-03 35 43 4 0 18 0 0 78 18 24
2011 OM-04 49 30 7 7 7 0 0 80 13 13

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 41 47 6 2 2 0 2 90 4 42
2014 OM-02 35 60 5 0 0 0 0 95 0 12
2014 OM-03 41 44 9 5 0 0 0 85 5 20

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 60 32 0 2 6 0 0 91 9 43
2014 OM-02 88 7 0 0 5 0 0 95 5 12
2014 OM-03 33 57 0 0 10 0 0 90 10 21
2011 OM 64 23 4 4 3 2 0 88 7 70
2011 OM-02 71 18 3 8 0 0 0 89 8 27
2011 OM-03 55 29 8 4 4 0 0 83 8 25
2011 OM-04 65 29 0 0 7 0 0 93 7 13
2008 OM 71 15 7 4 2 1 1 88 5 78
2008 OM-02 67 21 8 4 0 0 0 89 4 28
2008 OM-03 78 4 11 3 5 0 0 82 7 27
2008 OM-04 77 17 0 0 0 0 5 100 0 17

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 46 32 5 13 5 0 0 78 18 43
2014 OM-02 44 56 0 0 0 0 0 100 0 12
2014 OM-03 32 24 5 29 10 0 0 56 39 21
2011 OM 55 19 8 12 6 0 0 74 18 70
2011 OM-02 67 3 8 19 3 0 0 70 23 27
2011 OM-03 38 34 12 8 8 0 0 72 17 25
2011 OM-04 68 25 0 0 7 0 0 93 7 13
2008 OM 50 31 5 9 4 0 0 82 13 78
2008 OM-02 57 32 7 4 0 0 0 89 4 28
2008 OM-03 37 30 3 21 8 0 0 67 30 27
2008 OM-04 69 25 6 0 0 0 0 94 0 17

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 68 9 18 0 5 0 0 78 5 43
2014 OM-02 63 0 37 0 0 0 0 63 0 12
2014 OM-03 74 9 8 0 10 0 0 82 10 21
2011 OM 66 21 4 3 4 0 2 88 7 70
2011 OM-02 69 24 3 0 3 0 0 93 3 27
2011 OM-03 54 25 8 4 4 0 4 82 9 25
2011 OM-04 78 15 0 0 7 0 0 93 7 13
2008 OM 61 22 3 3 10 0 1 84 13 78
2008 OM-02 67 18 0 5 7 0 4 88 12 28
2008 OM-03 52 20 8 4 16 0 0 72 20 27
2008 OM-04 69 31 0 0 0 0 0 100 0 17

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 77 3 9 5 4 0 2 82 9 43
2014 OM-02 95 0 0 0 5 0 0 95 5 12
2014 OM-03 81 4 0 10 5 0 0 85 15 21
2011 OM 78 14 3 0 3 0 2 94 3 70
2011 OM-02 82 14 3 0 0 0 0 97 0 27
2011 OM-03 71 16 4 0 4 0 4 91 4 25
2011 OM-04 77 17 0 0 7 0 0 93 7 13
2008 OM 86 5 0 3 3 0 2 94 6 77
2008 OM-02 86 7 0 0 3 0 4 97 3 28
2008 OM-03 93 0 0 7 0 0 0 93 7 26
2008 OM-04 87 13 0 0 0 0 0 100 0 17

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 40 36 13 2 5 2 2 80 7 43
2014 OM-02 58 42 0 0 0 0 0 100 0 12
2014 OM-03 23 46 8 5 10 4 5 75 17 21

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 61 24 5 3 2 2 2 89 6 43
2014 OM-02 82 18 0 0 0 0 0 100 0 12
2014 OM-03 47 37 4 8 5 0 0 84 13 21
2011 OM 55 19 7 2 5 3 9 84 8 70
2011 OM-02 56 18 6 4 3 4 8 84 9 27
2011 OM-03 51 20 8 0 4 4 12 85 5 25
2011 OM-04 47 24 7 0 13 0 9 78 14 13
2008 OM 64 20 10 1 2 1 1 87 3 78
2008 OM-02 68 18 11 4 0 0 0 86 4 28
2008 OM-03 63 19 14 0 5 0 0 82 5 27
2008 OM-04 61 28 6 0 0 0 5 94 0 17

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 OM 31 69 43
2014 OM-02 65 35 12

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 28 11

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 63 11

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 83 11

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 30 11

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 OM 81 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 OM 0 11

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 10 12 42 2 13 14 7 28 19 43
2014 OM-02 12 18 49 0 11 11 0 33 12 12
2014 OM-03 9 9 38 4 10 14 16 26 20 21

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 23 37 20 2 10 7 2 65 13 43
2014 OM-02 37 47 0 0 11 5 0 89 11 12
2014 OM-03 14 35 28 0 10 9 4 57 12 21
2011 OM 30 31 15 10 5 9 0 67 16 70
2011 OM-02 38 31 14 7 8 3 0 71 15 27
2011 OM-03 19 33 20 16 0 12 0 59 18 25
2011 OM-04 34 15 14 7 13 17 0 59 24 13

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 OM-03 0 100 21

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 5 25 26 4 2 30 8 48 9 43
2014 OM-02 0 61 12 5 0 21 0 78 7 12
2014 OM-03 5 4 29 0 0 48 14 23 0 21

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 24 31 17 4 2 22 0 71 7 43
2014 OM-02 30 54 0 5 0 11 0 94 6 12
2014 OM-03 23 21 25 0 0 30 0 64 0 21
2011 OM 33 38 16 4 1 9 0 77 6 70
2011 OM-02 38 31 17 4 0 10 0 76 5 27
2011 OM-03 19 48 24 0 0 8 0 73 0 25
2011 OM-04 34 37 0 13 7 9 0 78 22 13

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 OM 14 86 43

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 8 36 18 0 0 0 37 71 0 43
2014 OM-02 7 18 18 0 0 0 58 58 0 12
2014 OM-03 4 52 24 0 0 0 20 70 0 21
2011 OM 15 36 17 1 4 3 24 69 7 70
2011 OM-02 11 33 7 3 7 8 32 73 16 27
2011 OM-03 4 52 32 0 0 0 12 64 0 25
2011 OM-04 34 15 7 0 9 0 36 76 14 13
2008 OM 13 35 8 8 5 3 27 69 19 78
2008 OM-02 8 29 15 7 4 8 30 59 18 28
2008 OM-03 12 34 3 8 8 0 36 71 25 27
2008 OM-04 19 46 12 12 5 0 6 69 19 17

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 6 4 20 0 5 15 50 30 13 43
2014 OM-02 7 0 19 0 0 11 63 27 0 12
2014 OM-03 0 9 18 0 10 26 37 24 27 21
2011 OM 4 15 14 0 3 20 44 53 7 70
2011 OM-02 3 8 17 0 0 29 43 39 0 27
2011 OM-03 0 24 20 0 0 21 35 54 0 25
2011 OM-04 17 15 0 0 13 9 46 70 30 13

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 16 25 12 5 2 4 36 68 12 43
2014 OM-02 12 18 7 5 0 5 53 71 13 12
2014 OM-03 17 39 10 4 5 5 20 75 12 21
2011 OM 19 25 18 4 2 7 24 65 9 70
2011 OM-02 13 32 7 3 3 10 32 77 11 27
2011 OM-03 15 29 33 4 0 4 15 54 5 25
2011 OM-04 25 8 15 7 7 9 29 54 21 13
2008 OM 25 26 11 3 0 12 23 78 4 78
2008 OM-02 7 25 22 0 0 16 30 59 0 28
2008 OM-03 30 22 7 5 0 11 25 82 7 27
2008 OM-04 42 29 6 5 0 13 6 87 6 17

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 OM 12 24 17 2 0 10 36 65 3 43
2014 OM-02 12 18 7 0 0 11 53 81 0 12
2014 OM-03 9 35 21 0 0 14 20 68 0 21
2011 OM 14 25 17 2 0 17 24 67 4 70
2011 OM-02 8 29 11 3 0 16 32 72 6 27
2011 OM-03 12 24 28 0 0 21 15 57 0 25
2011 OM-04 25 17 15 7 0 9 27 66 10 13
2008 OM 18 33 6 1 5 15 22 81 10 77
2008 OM-02 7 43 10 0 0 17 23 84 0 28
2008 OM-03 23 20 0 4 14 11 28 72 28 27
2008 OM-04 33 37 6 0 0 6 18 92 0 16