2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group ND

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 52 7 17 5 0 0 71 21 42
2014 ND-01 19 69 6 6 0 0 0 87 6 16
2014 ND-02 14 36 7 29 14 0 0 50 43 14
2011 ND 58 36 6 0 0 0 0 94 0 50
2011 ND-01 65 29 5 0 0 0 0 95 0 20
2011 ND-02 52 41 8 0 0 0 0 92 0 14
2008 ND 65 17 6 9 3 0 0 83 12 35
2008 ND-01 56 28 5 5 5 0 0 84 11 18

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 64 36 0 0 0 0 0 100 0 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 57 43 0 0 0 0 0 100 0 14
2011 ND 89 9 2 0 0 0 0 98 0 50
2011 ND-01 91 9 0 0 0 0 0 100 0 20
2011 ND-02 94 6 0 0 0 0 0 100 0 14

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 57 33 5 2 2 0 0 90 5 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 43 43 0 7 7 0 0 86 14 14
2011 ND 81 13 6 0 0 0 0 94 0 49
2011 ND-01 75 20 5 0 0 0 0 95 0 20
2011 ND-02 85 8 8 0 0 0 0 92 0 14

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 38 41 14 5 2 0 0 79 7 42
2014 ND-01 44 44 13 0 0 0 0 87 0 16
2014 ND-02 21 50 7 14 7 0 0 71 21 14
2011 ND 66 34 0 0 0 0 0 100 0 50
2011 ND-01 69 31 0 0 0 0 0 100 0 20
2011 ND-02 70 30 0 0 0 0 0 100 0 14
2008 ND 72 17 0 9 3 0 0 88 12 35
2008 ND-01 68 22 0 5 5 0 0 89 11 18

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 26 33 14 12 12 2 0 61 24 42
2014 ND-01 31 37 19 6 6 0 0 69 13 16
2014 ND-02 21 36 7 14 14 7 0 61 31 14
2011 ND 47 36 9 8 0 0 0 83 8 50
2011 ND-01 51 29 15 5 0 0 0 80 5 20
2011 ND-02 40 52 0 8 0 0 0 92 8 14

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 29 28 17 17 10 0 0 57 26 42
2014 ND-01 31 31 25 6 6 0 0 62 13 16
2014 ND-02 29 28 7 21 14 0 0 57 36 14
2011 ND 51 30 9 8 2 0 0 82 9 50
2011 ND-01 51 28 16 5 0 0 0 79 5 20
2011 ND-02 57 27 8 8 0 0 0 85 8 14
2008 ND 54 31 3 6 6 0 0 85 12 35
2008 ND-01 49 33 5 6 5 0 0 83 12 18

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 29 24 19 14 10 2 2 55 25 42
2014 ND-01 31 38 18 6 6 0 0 69 13 16
2014 ND-02 29 28 14 7 21 0 0 57 29 14
2011 ND 49 23 16 7 3 0 2 73 11 50
2011 ND-01 51 16 25 8 0 0 0 67 8 20
2011 ND-02 48 30 8 8 0 0 6 83 8 14
2008 ND 40 31 5 9 9 6 0 75 19 35
2008 ND-01 33 39 0 12 11 5 0 76 24 18
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 50 17 10 17 7 0 0 67 24 42
2014 ND-01 56 25 0 19 0 0 0 81 19 16
2014 ND-02 50 7 21 14 7 0 0 57 21 14
2011 ND 61 32 5 0 2 0 0 93 2 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 57 43 0 0 0 0 0 100 0 14
2008 ND 54 32 2 8 3 0 0 86 12 35
2008 ND-01 60 29 0 11 0 0 0 89 11 18

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 48 29 5 10 9 0 0 76 19 42
2014 ND-01 44 44 0 12 0 0 0 88 12 16
2014 ND-02 64 14 0 7 14 0 0 79 21 14
2011 ND 57 34 6 2 2 0 0 91 3 50
2011 ND-01 64 31 5 0 0 0 0 95 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 51 29 3 14 3 0 0 80 17 35
2008 ND-01 49 29 5 16 0 0 0 78 16 18

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 50 26 7 7 9 0 0 76 17 42
2014 ND-01 56 37 0 6 0 0 0 94 6 16
2014 ND-02 57 14 7 7 14 0 0 72 21 14

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 29 21 22 12 5 12 0 57 19 42
2014 ND-01 44 13 13 13 0 19 0 69 15 16
2014 ND-02 21 21 43 7 0 7 0 46 8 14
2011 ND 36 42 8 2 3 9 0 85 6 50
2011 ND-01 40 44 5 0 0 11 0 94 0 20
2011 ND-02 34 51 0 8 0 8 0 92 8 14

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 28 21 12 14 5 0 50 28 42
2014 ND-01 25 31 25 6 6 6 0 60 13 16
2014 ND-02 14 21 28 14 14 7 0 39 31 14
2011 ND 32 42 18 4 2 2 0 76 5 50
2011 ND-01 35 55 11 0 0 0 0 89 0 20
2011 ND-02 28 43 21 8 0 0 0 71 8 14
2008 ND 40 37 8 12 0 3 0 79 13 35
2008 ND-01 49 33 5 6 0 5 0 88 7 18

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 10 26 19 17 17 12 0 41 38 42
2014 ND-01 25 19 25 6 13 13 0 50 21 16
2014 ND-02 0 21 14 36 14 14 0 25 58 14
2011 ND 18 51 17 8 2 5 0 72 10 49
2011 ND-01 20 51 15 9 0 5 0 75 10 20
2011 ND-02 6 63 23 8 0 0 0 69 8 14
2008 ND 12 51 19 15 3 0 0 63 18 35
2008 ND-01 22 44 16 12 5 0 0 67 17 18

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 14 29 19 12 14 12 0 49 30 42
2014 ND-01 31 25 19 0 6 19 0 69 8 16
2014 ND-02 0 29 14 28 14 14 0 33 50 14
2011 ND 16 47 21 6 2 8 0 69 9 49
2011 ND-01 20 40 21 4 0 15 0 70 5 20
2011 ND-02 13 51 21 15 0 0 0 64 15 14
2008 ND 15 50 9 18 3 6 0 68 22 34
2008 ND-01 24 35 11 24 0 6 0 63 25 17

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 12 33 19 14 17 5 0 47 33 42
2014 ND-01 13 31 19 19 13 6 0 47 33 16
2014 ND-02 21 14 28 14 14 7 0 39 31 14
2011 ND 19 45 19 15 0 2 0 66 15 49
2011 ND-01 24 40 16 20 0 0 0 64 20 20
2011 ND-02 13 51 21 15 0 0 0 64 15 14
2008 ND 21 39 8 23 9 0 0 60 32 35
2008 ND-01 22 28 11 28 11 0 0 50 39 18

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 12 43 10 24 5 7 0 59 31 42
2014 ND-01 25 37 6 25 0 6 0 67 27 16
2014 ND-02 7 43 7 29 7 7 0 54 38 14
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 29 24 19 10 0 0 48 29 42
2014 ND-01 44 31 12 6 6 0 0 75 13 16
2014 ND-02 0 29 28 29 14 0 0 29 43 14
2011 ND 45 38 10 4 3 0 0 83 7 49
2011 ND-01 53 32 10 4 0 0 0 86 4 19
2011 ND-02 27 58 6 8 0 0 0 86 8 14

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 10 21 14 21 14 16 2 38 44 42
2014 ND-01 13 25 6 19 13 25 0 50 42 16
2014 ND-02 0 21 21 36 14 0 7 23 54 14

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 43 28 19 7 2 0 0 72 10 42
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 57 14 21 7 0 0 0 72 7 14
2011 ND 47 43 7 0 3 0 0 90 3 50
2011 ND-01 60 36 4 0 0 0 0 96 0 20
2011 ND-02 42 53 6 0 0 0 0 94 0 14
2008 ND 43 39 3 9 6 0 0 82 15 35
2008 ND-01 39 44 0 12 5 0 0 83 17 18

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 50 29 9 7 2 2 0 81 10 42
2014 ND-01 63 37 0 0 0 0 0 100 0 16
2014 ND-02 50 21 21 7 0 0 0 72 7 14
2011 ND 51 38 6 4 2 0 0 89 6 50
2011 ND-01 64 31 5 0 0 0 0 95 0 20
2011 ND-02 43 44 6 8 0 0 0 87 8 14
2008 ND 57 20 11 12 0 0 0 77 12 35
2008 ND-01 61 16 11 12 0 0 0 77 12 18

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 30 20 0 0 10 0 40 84 16 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 26 40 7 12 5 5 5 74 18 42
2014 ND-01 37 31 0 13 6 6 6 78 22 16
2014 ND-02 14 43 14 14 0 7 7 67 17 14
2011 ND 46 38 6 3 2 4 0 88 5 50
2011 ND-01 49 45 0 0 0 5 0 100 0 20
2011 ND-02 55 37 8 0 0 0 0 92 0 14
2008 ND 40 46 5 6 0 3 0 88 6 35
2008 ND-01 45 45 5 0 0 5 0 94 0 18

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 31 21 14 14 5 9 5 61 22 42
2014 ND-01 44 25 6 6 6 12 0 79 14 16
2014 ND-02 21 14 21 29 0 7 7 42 33 14
2011 ND 48 35 4 6 2 4 2 88 8 50
2011 ND-01 49 45 0 0 0 5 0 100 0 20
2011 ND-02 61 31 0 8 0 0 0 92 8 14
2008 ND 48 26 12 6 3 6 0 79 9 35
2008 ND-01 50 17 11 5 5 11 0 76 12 18

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 41 21 17 5 0 0 57 21 42
2014 ND-01 25 31 31 6 6 0 0 56 13 16
2014 ND-02 14 43 14 21 7 0 0 57 28 14
2011 ND 48 47 4 0 2 0 0 95 2 50
2011 ND-01 50 44 5 0 0 0 0 95 0 20
2011 ND-02 42 58 0 0 0 0 0 100 0 14
2008 ND 54 37 0 9 0 0 0 91 9 35
2008 ND-01 56 27 0 17 0 0 0 83 17 18

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 52 36 5 7 0 0 0 88 7 42
2014 ND-01 38 50 6 6 0 0 0 87 6 16
2014 ND-02 50 29 7 14 0 0 0 79 14 14
2011 ND 75 25 0 0 0 0 0 100 0 50
2011 ND-01 80 20 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14
2008 ND 71 24 3 0 3 0 0 94 3 34
2008 ND-01 62 27 5 0 5 0 0 89 5 18

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 52 40 2 5 0 0 0 93 5 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 36 43 7 14 0 0 0 79 14 14
2011 ND 76 22 2 0 0 0 0 98 0 50
2011 ND-01 75 25 0 0 0 0 0 100 0 20
2011 ND-02 72 28 0 0 0 0 0 100 0 14
2008 ND 58 37 3 3 0 0 0 94 3 35
2008 ND-01 51 38 5 5 0 0 0 89 5 18

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 26 17 24 12 5 0 45 37 42
2014 ND-01 19 19 19 25 12 6 0 40 40 16
2014 ND-02 14 43 14 21 7 0 0 57 29 14
2011 ND 37 48 10 2 3 0 0 85 5 50
2011 ND-01 56 35 10 0 0 0 0 90 0 20
2011 ND-02 28 65 6 0 0 0 0 94 0 14
2008 ND 52 30 9 6 3 0 0 82 9 35
2008 ND-01 49 33 5 12 0 0 0 83 12 18

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 12 24 5 31 19 5 5 39 55 42
2014 ND-01 19 19 6 37 13 6 0 40 53 16
2014 ND-02 7 14 7 36 29 0 7 23 69 14
2011 ND 19 46 10 12 5 2 6 70 19 50
2011 ND-01 31 39 9 15 5 0 0 70 20 20
2011 ND-02 0 66 0 21 6 0 8 72 28 14
2008 ND 26 39 9 12 11 0 3 67 24 35
2008 ND-01 27 33 12 11 11 0 6 64 23 18

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 45 14 9 14 0 0 62 24 42
2014 ND-01 31 44 18 0 6 0 0 75 6 16
2014 ND-02 14 29 21 14 21 0 0 43 36 14
2011 ND 60 33 4 0 2 0 2 95 2 49
2011 ND-01 60 40 0 0 0 0 0 100 0 20
2011 ND-02 66 34 0 0 0 0 0 100 0 14

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 31 21 19 21 7 0 0 53 28 42
2014 ND-01 63 6 25 0 6 0 0 69 6 16
2014 ND-02 14 36 7 28 14 0 0 50 43 14

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 26 26 19 21 7 0 0 52 29 42
2014 ND-01 50 25 12 6 6 0 0 75 13 16
2014 ND-02 14 29 21 29 7 0 0 43 36 14
2011 ND 51 36 10 2 2 0 0 86 4 50
2011 ND-01 56 28 11 5 0 0 0 84 5 20
2011 ND-02 42 51 8 0 0 0 0 92 0 14

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 38 43 10 7 2 0 0 81 9 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 29 50 7 14 0 0 0 79 14 14
2011 ND 54 27 9 6 2 2 0 83 8 50
2011 ND-01 72 19 4 5 0 0 0 90 5 20
2011 ND-02 43 30 20 0 8 0 0 73 8 14

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 22 29 9 10 26 0 5 53 37 42
2014 ND-01 25 38 6 6 19 0 6 67 26 16
2014 ND-02 29 28 0 21 14 0 7 61 39 14
2011 ND 33 21 12 9 15 4 6 60 27 49
2011 ND-01 46 20 5 0 19 5 4 73 21 20
2011 ND-02 22 43 14 8 13 0 0 65 21 14
2008 ND 38 20 8 11 18 3 3 61 31 35
2008 ND-01 50 17 0 11 12 5 5 75 25 18

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 10 50 21 17 2 0 0 60 19 42
2014 ND-01 13 44 25 19 0 0 0 56 19 16
2014 ND-02 7 64 14 7 7 0 0 72 14 14
2011 ND 36 32 22 4 6 0 0 68 10 50
2011 ND-01 40 36 25 0 0 0 0 75 0 20
2011 ND-02 28 35 8 8 21 0 0 64 29 14
2008 ND 22 52 20 3 3 0 0 74 6 35
2008 ND-01 32 51 16 0 0 0 0 84 0 18

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 60 24 2 0 9 0 5 88 10 42
2014 ND-01 69 31 0 0 0 0 0 100 0 16
2014 ND-02 64 21 7 0 7 0 0 86 7 14
2011 ND 61 21 8 2 2 4 2 87 4 49
2011 ND-01 72 9 5 5 4 0 4 85 10 20
2011 ND-02 66 20 14 0 0 0 0 86 0 14

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 ND 14 43 43 42
2014 ND-01 13 44 44 16
2014 ND-02 21 43 36 14
2011 ND 12 61 27 50
2011 ND-01 9 49 41 20
2011 ND-02 15 64 21 14
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 33 40 14 7 5 0 0 74 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 14 21 7 0 0 57 29 14
2011 ND 52 39 8 2 0 0 0 90 2 50
2011 ND-01 65 24 11 0 0 0 0 89 0 20
2011 ND-02 20 80 0 0 0 0 0 100 0 14
2008 ND 46 43 8 0 3 0 0 89 3 35
2008 ND-01 45 39 11 0 5 0 0 84 5 18

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 22 50 12 12 5 0 0 71 17 42
2014 ND-01 25 50 0 19 6 0 0 75 25 16
2014 ND-02 21 50 14 7 7 0 0 72 14 14
2011 ND 37 49 7 4 3 0 0 86 8 50
2011 ND-01 39 36 16 5 4 0 0 75 9 20
2011 ND-02 20 73 0 8 0 0 0 92 8 14

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 40 17 12 7 7 0 62 21 42
2014 ND-01 25 37 6 6 19 6 0 67 27 16
2014 ND-02 14 50 21 7 0 7 0 69 8 14
2011 ND 33 37 13 6 4 6 0 75 11 50
2011 ND-01 39 25 27 0 9 0 0 64 9 20
2011 ND-02 27 42 8 15 0 8 0 75 17 14

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 10 41 38 5 5 0 2 10 51 42
2014 ND-01 6 31 50 6 6 0 0 12 38 16
2014 ND-02 14 36 43 7 0 0 0 7 50 14
2011 ND 4 23 35 28 8 0 2 37 27 50
2011 ND-01 5 20 30 33 11 0 0 44 26 20
2011 ND-02 0 29 48 23 0 0 0 23 29 14
2008 ND 6 17 53 18 6 0 0 24 23 34
2008 ND-01 5 11 50 23 11 0 0 34 16 18

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 21 17 38 19 5 0 0 24 38 42
2014 ND-01 13 6 56 19 6 0 0 25 19 16
2014 ND-02 21 21 36 21 0 0 0 21 43 14
2011 ND 7 12 35 29 12 2 4 43 20 50
2011 ND-01 11 16 19 40 10 0 4 52 28 20
2011 ND-02 8 8 47 30 8 0 0 37 15 14
2008 ND 3 24 38 14 18 3 0 33 27 34
2008 ND-01 0 11 45 16 22 6 0 41 11 18

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 52 19 2 5 2 0 7 73 42
2014 ND-01 6 62 19 0 13 0 0 13 69 16
2014 ND-02 28 50 21 0 0 0 0 0 79 14
2011 ND 10 27 37 21 0 4 2 22 39 50
2011 ND-01 5 21 37 36 0 0 0 36 27 20
2011 ND-02 21 29 43 8 0 0 0 8 50 14
2008 ND 21 29 39 9 0 3 0 9 51 34
2008 ND-01 16 22 40 17 0 5 0 18 40 18

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 14 28 34 17 2 2 2 20 45 42
2014 ND-01 13 25 44 12 6 0 0 19 37 16
2014 ND-02 21 7 43 29 0 0 0 29 28 14
2011 ND 4 22 34 25 10 2 4 37 27 50
2011 ND-01 0 11 25 45 15 0 4 63 11 20
2011 ND-02 8 34 43 15 0 0 0 15 42 14
2008 ND 6 11 30 44 9 0 0 52 17 34
2008 ND-01 5 5 29 44 16 0 0 60 11 18

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 24 36 29 2 2 5 2 5 64 42
2014 ND-01 19 44 31 0 6 0 0 6 63 16
2014 ND-02 28 29 29 7 0 0 7 8 61 14
2011 ND 2 11 37 33 12 2 2 47 14 50
2011 ND-01 5 5 30 44 11 5 0 58 11 20
2011 ND-02 0 6 43 37 14 0 0 52 6 14
2008 ND 9 9 37 31 14 0 0 45 18 35
2008 ND-01 0 5 45 28 22 0 0 50 5 18

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 14 19 38 17 7 5 0 25 35 42
2014 ND-01 13 13 31 31 13 0 0 44 25 16
2014 ND-02 14 21 50 14 0 0 0 14 36 14
2011 ND 4 16 33 21 17 4 4 42 22 50
2011 ND-01 11 5 40 11 28 5 0 41 17 20
2011 ND-02 0 29 27 31 13 0 0 44 29 14
2008 ND 6 17 38 17 18 0 3 37 24 34
2008 ND-01 0 5 55 11 22 0 6 35 6 18

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 33 38 2 5 2 0 7 53 42
2014 ND-01 13 31 38 6 13 0 0 19 44 16
2014 ND-02 21 28 50 0 0 0 0 0 50 14

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 57 36 5 2 0 0 0 93 2 42
2014 ND-01 56 44 0 0 0 0 0 100 0 16
2014 ND-02 71 14 7 7 0 0 0 86 7 14
2011 ND 68 28 2 2 0 0 0 97 2 50
2011 ND-01 80 16 0 4 0 0 0 96 4 20
2011 ND-02 71 29 0 0 0 0 0 100 0 14

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 48 33 7 2 10 0 0 81 12 42
2014 ND-01 50 37 6 0 6 0 0 88 6 16
2014 ND-02 50 28 7 0 14 0 0 79 14 14

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 45 31 14 5 5 0 0 76 10 42
2014 ND-01 63 19 19 0 0 0 0 81 0 16
2014 ND-02 36 36 14 0 14 0 0 71 14 14

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 40 38 10 7 0 5 0 82 8 42
2014 ND-01 50 37 13 0 0 0 0 87 0 16
2014 ND-02 28 43 7 14 0 7 0 77 15 14

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 31 40 14 5 7 2 0 73 12 42
2014 ND-01 44 50 0 0 6 0 0 94 6 16
2014 ND-02 21 36 29 7 7 0 0 57 14 14
2011 ND 40 54 2 4 0 0 0 94 4 49
2011 ND-01 40 60 0 0 0 0 0 100 0 20
2011 ND-02 14 78 0 8 0 0 0 92 8 14

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 45 33 5 7 10 0 0 79 17 42
2014 ND-01 63 31 0 0 6 0 0 94 6 16
2014 ND-02 36 36 7 7 14 0 0 71 21 14
2011 ND 63 37 0 0 0 0 0 100 0 49
2011 ND-01 53 47 0 0 0 0 0 100 0 20
2011 ND-02 78 22 0 0 0 0 0 100 0 14
2008 ND 49 39 3 6 3 0 0 88 9 35
2008 ND-01 60 28 0 12 0 0 0 88 12 18

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 48 9 7 10 7 2 71 18 42
2014 ND-01 31 50 0 0 6 6 6 93 7 16
2014 ND-02 7 50 14 14 14 0 0 57 29 14

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 31 40 7 17 0 5 0 75 18 42
2014 ND-01 38 44 6 6 0 6 0 87 7 16
2014 ND-02 21 43 7 29 0 0 0 64 29 14
2011 ND 45 35 2 8 0 10 0 89 9 50
2011 ND-01 59 32 0 9 0 0 0 91 9 20
2011 ND-02 43 29 0 8 0 21 0 90 10 14

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 26 38 9 12 10 2 2 68 22 42
2014 ND-01 44 31 6 6 13 0 0 75 19 16
2014 ND-02 21 36 14 14 7 7 0 61 23 14
2011 ND 34 32 16 12 0 6 0 70 13 50
2011 ND-01 49 27 4 16 0 4 0 79 17 20
2011 ND-02 21 34 37 8 0 0 0 55 8 14
2008 ND 29 41 3 16 6 6 0 74 22 35
2008 ND-01 39 27 0 18 11 5 0 69 31 18

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 17 29 24 19 5 5 2 49 26 42
2014 ND-01 25 44 12 19 0 0 0 69 19 16
2014 ND-02 14 29 28 14 7 7 0 46 23 14
2011 ND 14 51 14 8 5 8 0 71 14 50
2011 ND-01 25 37 21 8 4 4 0 65 13 20
2011 ND-02 8 71 6 15 0 0 0 79 15 14

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 14 19 21 2 24 12 7 41 32 42
2014 ND-01 31 25 25 0 6 6 6 65 7 16
2014 ND-02 0 14 21 7 36 14 7 18 54 14
2011 ND 18 38 10 6 4 17 7 73 14 50
2011 ND-01 29 27 9 4 5 20 5 75 12 20
2011 ND-02 14 41 14 0 8 15 8 71 10 14

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 24 55 5 14 2 0 0 79 17 42
2014 ND-01 31 56 0 6 6 0 0 87 13 16
2014 ND-02 14 64 7 14 0 0 0 79 14 14
2011 ND 51 39 0 8 2 0 0 90 10 50
2011 ND-01 41 48 0 5 5 0 0 89 11 20
2011 ND-02 66 27 0 8 0 0 0 92 8 14
2008 ND 56 44 0 0 0 0 0 100 0 35
2008 ND-01 49 51 0 0 0 0 0 100 0 18

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 31 43 7 12 7 0 0 74 19 42
2014 ND-01 31 44 6 12 6 0 0 75 19 16
2014 ND-02 29 36 14 14 7 0 0 64 21 14
2011 ND 52 37 2 4 4 0 0 90 8 50
2011 ND-01 49 35 5 11 0 0 0 84 11 20
2011 ND-02 48 44 0 0 8 0 0 92 8 14

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 42 46 5 5 2 0 0 88 7 41
2014 ND-01 50 44 0 6 0 0 0 94 6 16
2014 ND-02 29 50 14 0 7 0 0 79 7 14

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 79 21 0 0 0 0 0 100 0 42
2014 ND-01 88 12 0 0 0 0 0 100 0 16
2014 ND-02 79 21 0 0 0 0 0 100 0 14
2011 ND 73 25 0 0 0 0 2 100 0 50
2011 ND-01 81 19 0 0 0 0 0 100 0 20
2011 ND-02 87 13 0 0 0 0 0 100 0 14
2008 ND 88 9 0 0 0 0 3 100 0 35
2008 ND-01 89 11 0 0 0 0 0 100 0 18

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 74 17 0 7 2 0 0 91 9 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 72 14 0 7 7 0 0 86 14 14
2011 ND 70 25 0 2 2 0 2 97 3 49
2011 ND-01 91 9 0 0 0 0 0 100 0 19
2011 ND-02 58 36 0 0 6 0 0 94 6 14
2008 ND 66 11 6 8 6 0 3 80 14 35
2008 ND-01 73 16 0 0 11 0 0 89 11 18

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 67 14 12 2 5 0 0 81 7 42
2014 ND-01 88 0 12 0 0 0 0 88 0 16
2014 ND-02 72 14 0 0 14 0 0 86 14 14
2011 ND 79 6 2 6 3 0 4 89 9 50
2011 ND-01 86 0 4 4 0 0 5 91 4 20
2011 ND-02 87 8 0 0 6 0 0 94 6 14
2008 ND 78 5 3 8 6 0 0 83 14 35
2008 ND-01 84 0 0 11 5 0 0 84 16 18

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 81 14 0 5 0 0 0 95 5 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 79 14 0 7 0 0 0 93 7 14
2011 ND 85 8 2 2 3 0 0 92 6 50
2011 ND-01 95 5 0 0 0 0 0 100 0 20
2011 ND-02 94 0 0 0 6 0 0 94 6 14
2008 ND 91 3 3 0 3 0 0 94 3 35
2008 ND-01 94 6 0 0 0 0 0 100 0 18

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 62 21 2 7 5 0 2 86 12 42
2014 ND-01 69 19 0 6 0 0 6 93 7 16
2014 ND-02 64 21 0 0 14 0 0 86 14 14

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 79 12 5 0 0 0 5 95 0 42
2014 ND-01 94 6 0 0 0 0 0 100 0 16
2014 ND-02 79 14 7 0 0 0 0 93 0 14
2011 ND 80 16 2 0 0 0 2 98 0 50
2011 ND-01 85 15 0 0 0 0 0 100 0 20
2011 ND-02 85 15 0 0 0 0 0 100 0 14
2008 ND 86 11 3 0 0 0 0 97 0 35
2008 ND-01 84 11 5 0 0 0 0 95 0 18

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ND 24 76 42
2014 ND-02 36 64 14

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 60 10

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 50 10

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 50 10

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 50 10

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 0 10

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 0 10

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 50 10

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ND 0 10

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 7 12 7 2 12 36 24 47 35 42
2014 ND-01 6 13 0 0 6 37 37 75 25 16
2014 ND-02 7 14 7 7 14 36 14 43 43 14

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 19 21 21 7 10 19 2 51 21 42
2014 ND-01 25 19 13 0 6 37 0 70 10 16
2014 ND-02 7 36 29 7 14 7 0 46 23 14
2011 ND 34 43 17 0 2 2 2 81 2 50
2011 ND-01 55 25 20 0 0 0 0 80 0 20
2011 ND-02 13 56 15 0 0 8 8 82 0 14

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ND-01 0 100 16
2014 ND-02 0 100 14

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 12 12 10 0 2 57 7 67 7 42
2014 ND-01 13 13 13 0 0 50 12 67 0 16
2014 ND-02 7 7 14 0 0 64 7 50 0 14

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 21 21 17 5 2 33 0 64 11 42
2014 ND-01 31 13 6 6 0 44 0 78 11 16
2014 ND-02 7 36 29 7 0 21 0 54 9 14
2011 ND 42 46 6 0 2 2 2 92 2 50
2011 ND-01 44 51 0 0 0 5 0 100 0 20
2011 ND-02 26 58 8 0 0 0 8 92 0 14

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ND 19 81 42

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 21 52 12 12 2 0 0 74 14 42
2014 ND-01 13 63 0 19 6 0 0 75 25 16
2014 ND-02 21 57 14 7 0 0 0 79 7 14
2011 ND 23 60 7 4 0 2 3 88 4 50
2011 ND-01 29 58 4 9 0 0 0 86 9 20
2011 ND-02 8 79 13 0 0 0 0 87 0 14
2008 ND 27 55 3 9 3 0 3 85 12 35
2008 ND-01 22 56 0 17 5 0 0 78 22 18

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 7 12 17 5 12 33 14 36 32 42
2014 ND-01 6 13 12 0 6 44 19 50 17 16
2014 ND-02 0 14 29 14 14 21 7 20 40 14
2011 ND 11 22 21 9 4 22 10 49 19 50
2011 ND-01 14 5 21 13 5 35 5 33 31 20
2011 ND-02 0 35 31 13 0 13 8 44 17 14

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 33 33 7 2 5 14 5 83 9 42
2014 ND-01 31 44 0 0 0 25 0 100 0 16
2014 ND-02 36 43 14 0 0 7 0 85 0 14
2011 ND 48 32 6 2 0 9 3 92 2 50
2011 ND-01 55 35 0 0 0 11 0 100 0 20
2011 ND-02 44 35 13 0 0 8 0 86 0 14
2008 ND 33 35 8 6 6 8 3 77 14 35
2008 ND-01 39 33 11 6 0 11 0 81 7 18

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ND 24 29 10 2 5 29 2 76 10 42
2014 ND-01 19 25 0 0 6 50 0 87 13 16
2014 ND-02 29 43 14 0 0 14 0 83 0 14
2011 ND 40 22 10 2 2 20 3 81 6 49
2011 ND-01 49 24 0 0 5 21 0 93 7 20
2011 ND-02 23 29 14 8 0 25 0 70 11 13
2008 ND 57 11 14 6 3 8 0 75 10 35
2008 ND-01 61 11 11 6 0 11 0 81 7 18