2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group MA

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 34 49 9 5 3 0 0 83 9 375
2014 MA-01 36 46 13 5 0 0 0 82 5 22
2014 MA-02 48 47 0 4 0 0 0 96 4 21
2014 MA-03 25 54 9 9 3 0 0 79 12 114
2014 MA-04 30 47 11 4 5 0 3 79 9 58
2014 MA-05 42 48 8 3 0 0 0 90 3 74
2014 MA-06 40 51 9 0 0 0 0 91 0 18
2014 MA-07 56 31 0 0 14 0 0 86 14 12
2011 MA 40 46 9 4 1 0 0 86 5 375
2011 MA-01 30 51 9 10 0 0 0 81 10 10
2011 MA-02 45 36 5 5 4 4 0 85 10 22
2011 MA-03 30 55 12 2 2 0 0 85 4 110
2011 MA-04 40 49 5 3 2 0 0 90 5 66
2011 MA-05 42 43 7 6 1 0 0 85 7 78
2011 MA-06 56 31 13 0 0 0 0 87 0 32
2011 MA-07 58 32 5 5 0 0 0 90 5 17
2008 MA 30 52 12 3 2 0 0 83 6 348
2008 MA-02 25 54 17 0 4 0 0 79 4 24
2008 MA-03 18 58 14 6 3 0 0 77 9 97
2008 MA-04 38 47 11 2 2 0 0 85 4 54
2008 MA-05 31 53 10 4 3 0 0 83 6 76
2008 MA-06 42 51 8 0 0 0 0 92 0 35

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 61 33 4 1 0 0 0 94 2 375
2014 MA-01 63 32 0 5 0 0 0 95 5 22
2014 MA-02 78 22 0 0 0 0 0 100 0 21
2014 MA-03 59 35 3 0 1 1 1 96 1 114
2014 MA-04 65 33 2 0 0 0 0 98 0 58
2014 MA-05 53 40 5 3 0 0 0 93 3 74
2014 MA-06 62 28 9 0 0 0 0 91 0 18
2014 MA-07 72 21 0 0 7 0 0 93 7 12
2011 MA 63 31 4 1 1 0 0 94 2 375
2011 MA-01 49 39 11 0 0 0 0 89 0 10
2011 MA-02 87 9 4 0 0 0 0 96 0 22
2011 MA-03 61 34 3 1 1 0 0 96 2 110
2011 MA-04 66 32 2 0 0 0 0 98 0 66
2011 MA-05 59 32 4 4 1 0 0 91 5 78
2011 MA-06 59 34 7 0 0 0 0 93 0 32
2011 MA-07 71 17 7 0 5 0 0 88 5 17

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 53 38 6 2 1 0 0 91 3 375
2014 MA-01 59 37 0 5 0 0 0 95 5 22
2014 MA-02 69 23 0 9 0 0 0 91 9 21
2014 MA-03 42 45 8 3 1 0 0 87 4 114
2014 MA-04 49 39 6 2 5 0 0 88 6 58
2014 MA-05 54 41 4 0 1 0 0 95 1 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 65 14 21 0 0 0 0 79 0 12
2011 MA 51 40 8 1 0 0 0 91 1 375
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 51 35 9 0 0 4 0 90 0 22
2011 MA-03 44 45 10 0 2 0 0 88 2 110
2011 MA-04 53 39 8 0 0 0 0 92 0 66
2011 MA-05 48 43 7 1 0 0 0 91 1 78
2011 MA-06 62 27 10 0 0 0 0 90 0 32
2011 MA-07 68 27 5 0 0 0 0 95 0 17

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 44 43 7 5 2 0 0 87 6 375
2014 MA-01 49 42 4 5 0 0 0 91 5 22
2014 MA-02 74 22 0 4 0 0 0 96 4 21
2014 MA-03 33 48 13 7 0 0 0 81 7 114
2014 MA-04 37 48 3 7 5 0 0 85 12 58
2014 MA-05 55 37 5 3 0 0 0 92 3 74
2014 MA-06 62 33 5 0 0 0 0 95 0 18
2014 MA-07 48 38 0 0 14 0 0 86 14 12
2011 MA 47 43 7 3 1 0 0 90 4 375
2011 MA-01 20 80 0 0 0 0 0 100 0 10
2011 MA-02 58 28 10 4 0 0 0 85 4 22
2011 MA-03 41 47 9 2 2 0 0 87 4 110
2011 MA-04 46 45 8 0 0 0 0 92 0 66
2011 MA-05 46 44 5 2 2 0 0 90 5 78
2011 MA-06 59 31 3 8 0 0 0 89 8 32
2011 MA-07 66 27 7 0 0 0 0 93 0 17
2008 MA 43 44 7 5 2 0 0 86 6 349
2008 MA-02 33 54 4 4 4 0 0 88 8 24
2008 MA-03 33 51 8 5 2 1 0 85 7 97
2008 MA-04 57 31 8 4 0 0 0 88 4 54
2008 MA-05 42 44 9 3 3 0 0 86 5 76
2008 MA-06 58 36 5 0 0 0 0 95 0 35

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 39 37 11 7 6 0 0 76 13 375
2014 MA-01 26 41 9 14 9 0 0 68 23 22
2014 MA-02 57 26 8 9 0 0 0 83 9 21
2014 MA-03 45 38 10 4 2 1 0 84 6 114
2014 MA-04 37 44 8 3 7 0 0 81 11 58
2014 MA-05 48 34 13 0 5 0 0 82 5 74
2014 MA-06 41 49 0 9 0 0 0 91 9 18
2014 MA-07 36 22 16 13 14 0 0 57 26 12
2011 MA 48 36 12 2 2 0 0 84 4 372
2011 MA-01 37 63 0 0 0 0 0 100 0 10
2011 MA-02 56 29 15 0 0 0 0 85 0 22
2011 MA-03 51 37 10 2 0 0 0 88 2 109
2011 MA-04 58 34 6 0 2 0 0 92 2 66
2011 MA-05 39 44 9 6 1 0 0 83 8 76
2011 MA-06 43 31 22 4 0 0 0 74 4 32
2011 MA-07 69 12 7 5 7 0 0 81 13 17

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 36 40 10 8 4 1 0 77 12 375
2014 MA-01 26 37 14 19 5 0 0 63 23 22
2014 MA-02 53 25 12 9 0 0 0 79 9 21
2014 MA-03 38 45 9 4 1 2 1 86 5 114
2014 MA-04 34 48 4 5 6 2 1 84 12 58
2014 MA-05 45 42 7 3 3 0 0 86 7 74
2014 MA-06 40 41 19 0 0 0 0 81 0 18
2014 MA-07 36 14 23 13 14 0 0 50 26 12
2011 MA 43 40 10 4 3 0 0 83 7 373
2011 MA-01 29 61 10 0 0 0 0 90 0 10
2011 MA-02 56 24 10 0 4 5 0 85 5 22
2011 MA-03 44 46 5 3 2 0 0 90 5 110
2011 MA-04 55 29 7 7 1 0 0 84 9 66
2011 MA-05 34 46 9 7 4 0 0 80 10 76
2011 MA-06 34 46 13 3 4 0 0 80 7 32
2011 MA-07 53 28 14 5 0 0 0 81 5 17
2008 MA 49 38 8 3 3 0 0 87 5 350
2008 MA-02 60 32 4 4 0 0 0 92 4 25
2008 MA-03 46 41 13 0 0 0 0 87 0 97
2008 MA-04 57 33 3 5 2 0 0 90 7 54
2008 MA-05 55 36 4 0 5 0 0 91 5 76
2008 MA-06 49 38 8 5 0 0 0 87 5 35

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 41 30 12 7 6 3 0 74 14 375
2014 MA-01 22 32 23 9 5 9 0 60 15 22
2014 MA-02 49 24 9 14 4 0 0 73 18 21
2014 MA-03 37 27 17 6 5 7 1 70 12 114
2014 MA-04 53 31 7 5 5 0 0 84 9 58
2014 MA-05 58 28 6 3 2 1 1 89 5 74
2014 MA-06 54 41 5 0 0 0 0 95 0 18
2014 MA-07 36 29 0 22 14 0 0 65 35 12
2011 MA 46 32 9 5 2 4 1 82 8 371
2011 MA-01 29 53 10 0 0 9 0 89 0 10
2011 MA-02 44 32 4 9 5 5 0 80 15 22
2011 MA-03 45 30 10 6 3 5 1 80 9 109
2011 MA-04 52 28 8 6 0 5 1 85 6 66
2011 MA-05 43 35 8 7 3 3 3 82 10 75
2011 MA-06 43 27 23 3 0 4 0 73 3 32
2011 MA-07 62 28 0 0 5 5 0 95 5 17
2008 MA 46 27 13 5 3 5 0 78 9 349
2008 MA-02 44 40 8 4 0 4 0 88 4 25
2008 MA-03 41 29 17 6 1 5 0 74 7 97
2008 MA-04 56 21 9 4 4 6 0 81 9 54
2008 MA-05 54 26 10 3 1 6 0 85 4 76
2008 MA-06 58 21 16 3 0 3 0 81 3 34
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 54 27 8 7 2 1 0 83 9 375
2014 MA-01 54 23 19 5 0 0 0 77 5 22
2014 MA-02 66 4 16 9 0 4 0 74 9 21
2014 MA-03 59 26 4 7 3 1 0 86 9 114
2014 MA-04 54 29 5 8 0 4 0 87 8 58
2014 MA-05 62 27 5 4 1 0 0 89 5 74
2014 MA-06 62 29 9 0 0 0 0 91 0 18
2014 MA-07 27 66 0 7 0 0 0 93 7 12
2011 MA 57 29 7 3 1 1 1 88 5 374
2011 MA-01 60 30 10 0 0 0 0 90 0 10
2011 MA-02 63 23 5 0 0 9 0 94 0 22
2011 MA-03 59 29 4 4 1 1 3 91 5 110
2011 MA-04 61 26 5 3 2 1 1 89 5 66
2011 MA-05 65 26 5 1 2 0 1 91 4 78
2011 MA-06 46 37 14 0 0 3 0 85 0 32
2011 MA-07 53 32 10 5 0 0 0 85 5 17
2008 MA 55 31 9 2 2 1 1 86 4 350
2008 MA-02 84 12 0 0 4 0 0 96 4 25
2008 MA-03 58 35 3 1 2 0 1 94 3 97
2008 MA-04 51 30 12 4 0 3 0 83 4 54
2008 MA-05 54 32 8 1 3 0 2 87 4 76
2008 MA-06 54 31 15 0 0 0 0 85 0 35

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 50 32 6 7 5 0 0 82 12 375
2014 MA-01 45 51 5 0 0 0 0 95 0 22
2014 MA-02 48 30 4 18 0 0 0 78 18 21
2014 MA-03 55 29 5 6 5 0 1 84 11 114
2014 MA-04 51 32 9 4 2 0 2 85 6 58
2014 MA-05 55 34 3 4 4 0 0 89 8 74
2014 MA-06 60 26 0 5 9 0 0 86 14 18
2014 MA-07 43 50 0 0 7 0 0 93 7 12
2011 MA 51 33 10 3 3 0 1 85 6 373
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 53 32 15 0 0 0 0 85 0 22
2011 MA-03 50 34 7 4 3 0 3 86 7 109
2011 MA-04 53 31 11 0 4 0 1 85 4 66
2011 MA-05 55 35 6 2 1 0 0 90 4 78
2011 MA-06 58 27 7 4 4 0 0 86 7 32
2011 MA-07 42 53 5 0 0 0 0 95 0 17
2008 MA 51 35 7 3 4 0 0 86 7 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 52 32 11 3 2 0 0 84 5 97
2008 MA-04 45 39 4 9 2 0 0 84 12 54
2008 MA-05 57 35 4 0 4 0 0 92 4 76
2008 MA-06 46 44 8 3 0 0 0 90 3 35

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 55 27 8 3 6 0 1 83 9 375
2014 MA-01 68 19 0 5 9 0 0 86 14 22
2014 MA-02 65 13 18 4 0 0 0 78 4 21
2014 MA-03 54 32 4 7 3 0 0 86 10 114
2014 MA-04 55 32 6 2 5 0 2 88 6 58
2014 MA-05 67 21 5 2 5 0 0 88 7 74
2014 MA-06 60 19 21 0 0 0 0 79 0 18
2014 MA-07 36 36 21 0 7 0 0 72 7 12

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 28 39 14 6 4 10 0 74 10 375
2014 MA-01 26 32 23 5 9 5 0 61 15 22
2014 MA-02 31 18 9 4 0 38 0 80 6 21
2014 MA-03 36 37 8 3 3 13 0 84 7 114
2014 MA-04 17 60 11 3 0 9 0 84 3 58
2014 MA-05 23 48 12 10 4 3 0 74 14 74
2014 MA-06 49 23 23 0 0 5 0 75 0 18
2014 MA-07 36 22 22 14 0 7 0 62 15 12
2011 MA 31 33 16 4 5 11 1 72 10 374
2011 MA-01 30 51 19 0 0 0 0 81 0 10
2011 MA-02 40 13 21 5 0 22 0 67 7 22
2011 MA-03 28 37 10 3 1 19 2 82 5 110
2011 MA-04 33 34 13 8 5 8 0 72 14 66
2011 MA-05 29 36 17 4 6 6 1 70 11 77
2011 MA-06 34 25 31 0 4 6 0 63 4 32
2011 MA-07 40 35 19 0 5 0 0 76 5 17

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 23 39 15 13 8 3 0 63 21 372
2014 MA-01 21 23 19 23 9 5 0 47 34 22
2014 MA-02 31 40 16 4 9 0 0 71 13 21
2014 MA-03 30 42 8 7 7 6 0 76 15 114
2014 MA-04 17 46 16 16 3 2 0 64 19 57
2014 MA-05 20 43 20 10 8 0 0 62 17 74
2014 MA-06 35 24 19 17 5 0 0 59 22 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12
2011 MA 26 34 20 9 7 4 0 63 16 373
2011 MA-01 40 51 0 9 0 0 0 91 9 10
2011 MA-02 53 22 21 0 0 5 0 78 0 22
2011 MA-03 26 40 18 6 1 7 1 73 7 109
2011 MA-04 25 35 22 8 6 3 0 62 15 66
2011 MA-05 14 39 18 16 12 1 0 54 28 77
2011 MA-06 24 28 28 6 10 3 0 54 17 32
2011 MA-07 42 45 0 7 5 0 0 87 13 17
2008 MA 31 36 19 6 5 3 0 69 12 349
2008 MA-02 46 46 4 0 0 4 0 96 0 24
2008 MA-03 35 30 21 6 1 7 0 69 8 97
2008 MA-04 34 41 21 0 4 0 0 75 4 54
2008 MA-05 29 35 25 3 8 1 0 64 10 76
2008 MA-06 24 43 18 13 3 0 0 67 15 35

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 17 32 21 14 9 8 0 53 25 375
2014 MA-01 17 23 23 19 14 5 0 42 34 22
2014 MA-02 8 28 25 4 9 26 0 49 17 21
2014 MA-03 23 34 12 9 8 14 0 66 19 114
2014 MA-04 9 45 22 14 4 6 0 58 19 58
2014 MA-05 15 30 34 14 8 0 0 45 22 74
2014 MA-06 24 24 38 14 0 0 0 48 14 18
2014 MA-07 36 22 9 26 7 0 0 57 34 12
2011 MA 17 35 20 12 6 10 0 58 20 373
2011 MA-01 11 50 19 0 0 20 0 76 0 10
2011 MA-02 17 27 20 5 9 22 0 56 19 22
2011 MA-03 18 45 15 6 2 15 0 73 9 110
2011 MA-04 20 29 22 13 5 10 0 55 20 66
2011 MA-05 8 39 21 18 9 5 0 50 28 76
2011 MA-06 15 28 35 6 9 6 0 46 16 32
2011 MA-07 36 38 7 19 0 0 0 74 19 17
2008 MA 16 40 19 8 4 13 0 64 14 349
2008 MA-02 32 28 4 4 0 32 0 88 6 25
2008 MA-03 23 38 16 4 0 19 0 75 5 96
2008 MA-04 14 51 21 5 4 5 0 68 10 54
2008 MA-05 9 44 23 8 5 11 0 60 14 76
2008 MA-06 11 43 26 15 3 3 0 55 18 35

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 21 34 15 15 9 6 0 59 25 375
2014 MA-01 22 23 9 23 19 5 0 47 44 22
2014 MA-02 12 31 29 14 0 13 0 50 16 21
2014 MA-03 27 36 12 10 7 7 0 69 18 114
2014 MA-04 24 41 11 10 10 4 0 68 21 58
2014 MA-05 18 36 22 16 3 5 0 57 20 74
2014 MA-06 33 35 18 14 0 0 0 68 14 18
2014 MA-07 36 22 7 0 35 0 0 57 35 12
2011 MA 29 36 15 10 5 6 0 69 15 373
2011 MA-01 11 58 22 0 0 9 0 76 0 10
2011 MA-02 43 28 5 15 0 9 0 78 16 22
2011 MA-03 30 42 12 6 3 8 0 78 9 110
2011 MA-04 34 30 20 9 3 4 0 67 12 66
2011 MA-05 20 44 15 10 8 4 0 66 18 76
2011 MA-06 34 44 16 3 4 0 0 77 7 32
2011 MA-07 40 23 5 18 14 0 0 63 32 17
2008 MA 25 40 14 10 5 8 0 70 15 350
2008 MA-02 44 32 8 12 0 4 0 79 12 25
2008 MA-03 28 34 17 8 2 11 0 69 11 97
2008 MA-04 28 43 17 5 4 4 0 73 10 54
2008 MA-05 23 48 12 6 5 6 0 75 12 76
2008 MA-06 19 53 5 18 3 3 0 74 21 35

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 19 40 16 12 10 3 0 61 23 374
2014 MA-01 17 32 19 9 23 0 0 49 32 22
2014 MA-02 21 58 4 9 4 4 0 82 13 21
2014 MA-03 25 44 12 8 9 3 0 71 17 114
2014 MA-04 12 59 9 13 5 2 0 72 18 58
2014 MA-05 19 35 22 12 9 2 0 55 22 73
2014 MA-06 19 40 24 17 0 0 0 59 17 18
2014 MA-07 27 16 23 21 13 0 0 43 34 12
2011 MA 17 44 18 9 6 5 0 65 16 373
2011 MA-01 29 41 10 0 0 20 0 87 0 10
2011 MA-02 30 37 20 4 0 9 0 74 5 22
2011 MA-03 23 42 18 8 1 8 1 71 9 110
2011 MA-04 15 53 19 7 2 5 0 72 9 66
2011 MA-05 11 49 19 13 8 0 0 59 21 76
2011 MA-06 12 47 18 9 10 3 0 61 20 32
2011 MA-07 30 29 17 5 19 0 0 59 24 17
2008 MA 21 47 14 11 4 3 0 70 15 350
2008 MA-02 44 40 8 0 0 8 0 91 0 25
2008 MA-03 19 50 16 10 1 4 0 72 12 97
2008 MA-04 21 53 12 6 4 3 0 77 11 54
2008 MA-05 20 55 9 10 5 1 0 75 16 76
2008 MA-06 13 53 13 18 0 3 0 68 18 35

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 24 30 19 13 5 6 3 59 20 375
2014 MA-01 17 23 32 23 5 0 0 40 28 22
2014 MA-02 25 22 35 13 0 4 0 50 13 21
2014 MA-03 24 32 16 8 9 8 3 63 19 114
2014 MA-04 35 33 12 10 4 5 2 72 15 58
2014 MA-05 18 25 23 20 4 7 3 47 27 74
2014 MA-06 27 33 19 9 0 11 0 68 11 18
2014 MA-07 36 29 14 22 0 0 0 65 22 12
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 25 39 18 11 8 0 0 64 19 374
2014 MA-01 14 46 22 5 14 0 0 60 19 22
2014 MA-02 34 40 4 9 13 0 0 74 22 21
2014 MA-03 36 35 14 8 8 0 0 71 15 114
2014 MA-04 24 44 16 7 8 0 0 69 15 58
2014 MA-05 21 46 19 13 1 0 0 67 14 74
2014 MA-06 9 38 48 5 0 0 0 47 5 18
2014 MA-07 19 31 21 16 13 0 0 50 29 12
2011 MA 29 46 16 6 3 0 0 75 9 375
2011 MA-01 20 41 39 0 0 0 0 61 0 10
2011 MA-02 26 31 24 10 0 4 4 62 11 22
2011 MA-03 38 44 12 4 3 0 0 82 6 110
2011 MA-04 31 54 11 2 2 0 0 85 4 66
2011 MA-05 18 59 9 9 5 0 0 77 14 78
2011 MA-06 31 53 8 6 3 0 0 83 9 32
2011 MA-07 36 23 20 14 6 0 0 59 20 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 13 26 18 10 8 18 7 52 25 374
2014 MA-01 9 9 23 19 19 22 0 24 47 22
2014 MA-02 4 19 9 9 9 46 4 47 36 21
2014 MA-03 14 19 16 7 3 30 12 57 17 114
2014 MA-04 11 24 12 17 6 22 9 50 33 58
2014 MA-05 15 34 21 6 4 11 10 61 13 74
2014 MA-06 9 54 23 9 0 0 5 66 10 18
2014 MA-07 6 28 35 0 31 0 0 34 31 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 44 34 8 7 6 1 1 79 13 375
2014 MA-01 49 27 5 9 9 0 0 77 19 22
2014 MA-02 49 9 17 14 0 0 12 65 16 21
2014 MA-03 48 33 7 9 4 0 0 81 13 114
2014 MA-04 45 41 7 3 4 0 0 86 7 58
2014 MA-05 49 39 5 2 3 2 0 91 5 74
2014 MA-06 35 41 9 5 9 0 0 77 14 18
2014 MA-07 36 43 7 14 0 0 0 78 14 12
2011 MA 43 40 9 3 4 0 1 84 7 373
2011 MA-01 30 51 19 0 0 0 0 81 0 10
2011 MA-02 48 33 9 4 5 0 0 81 9 22
2011 MA-03 45 44 2 3 3 1 3 92 6 110
2011 MA-04 48 37 5 4 5 0 1 86 9 66
2011 MA-05 47 43 5 2 2 0 0 90 5 78
2011 MA-06 37 37 17 3 7 0 0 73 10 32
2011 MA-07 45 23 19 6 7 0 0 68 13 16
2008 MA 38 39 11 7 3 0 1 78 10 349
2008 MA-02 44 48 4 4 0 0 0 92 4 25
2008 MA-03 41 42 11 3 2 0 1 84 5 97
2008 MA-04 36 38 10 11 2 2 0 76 14 54
2008 MA-05 41 32 12 8 5 0 3 75 13 75
2008 MA-06 33 46 13 8 0 0 0 79 8 35

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 53 30 9 2 4 2 1 85 6 375
2014 MA-01 63 28 5 0 5 0 0 91 5 22
2014 MA-02 53 34 4 9 0 0 0 87 9 21
2014 MA-03 60 21 11 2 3 3 0 84 5 114
2014 MA-04 52 38 6 2 0 3 0 92 2 58
2014 MA-05 51 37 5 1 3 0 2 90 5 74
2014 MA-06 59 32 0 0 0 0 9 100 0 18
2014 MA-07 50 20 23 0 7 0 0 69 7 12
2011 MA 48 34 8 4 2 3 1 85 6 374
2011 MA-01 49 40 0 10 0 0 0 90 10 10
2011 MA-02 53 19 9 10 0 4 4 79 11 22
2011 MA-03 47 37 7 2 2 4 2 89 4 110
2011 MA-04 59 30 4 2 4 0 1 90 6 66
2011 MA-05 50 36 4 4 2 2 1 89 6 78
2011 MA-06 40 37 6 8 4 6 0 81 12 32
2011 MA-07 36 35 18 12 0 0 0 71 12 17
2008 MA 46 34 10 4 2 3 1 84 6 348
2008 MA-02 56 28 4 0 0 12 0 95 0 25
2008 MA-03 48 27 19 1 1 3 1 78 2 97
2008 MA-04 42 39 6 10 0 2 0 83 10 54
2008 MA-05 52 30 10 3 3 3 0 84 5 74
2008 MA-06 32 48 3 3 0 8 8 94 3 35

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 21 38 13 3 4 10 11 75 9 115
2014 MA-04 26 42 5 0 0 16 11 93 0 19
2014 MA-05 25 25 15 2 3 16 14 71 7 59
2014 MA-06 29 57 7 0 7 0 0 86 7 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 40 41 7 7 5 1 0 81 12 375
2014 MA-01 31 41 5 23 0 0 0 72 23 22
2014 MA-02 41 37 0 14 4 4 0 82 18 21
2014 MA-03 51 38 3 2 4 2 0 91 6 114
2014 MA-04 38 46 12 4 0 0 0 84 4 58
2014 MA-05 45 38 8 5 2 1 0 84 7 74
2014 MA-06 42 48 5 5 0 0 0 91 5 18
2014 MA-07 27 38 0 9 26 0 0 65 35 12
2011 MA 43 39 7 6 3 3 0 84 8 375
2011 MA-01 70 30 0 0 0 0 0 100 0 10
2011 MA-02 58 18 10 0 5 9 0 84 6 22
2011 MA-03 46 41 6 2 1 4 0 90 3 110
2011 MA-04 39 40 4 12 0 3 2 84 13 66
2011 MA-05 47 35 5 8 4 1 0 83 12 78
2011 MA-06 43 38 13 0 4 3 0 83 4 32
2011 MA-07 53 34 0 0 14 0 0 86 14 17
2008 MA 41 42 9 4 1 2 1 85 6 349
2008 MA-02 56 28 12 0 0 0 4 88 0 25
2008 MA-03 50 35 8 2 0 3 3 90 2 97
2008 MA-04 43 44 11 2 0 0 0 87 2 53
2008 MA-05 35 46 14 4 1 0 0 81 5 76
2008 MA-06 39 46 5 10 0 0 0 85 10 35

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 34 33 11 6 8 7 1 73 15 375
2014 MA-01 31 19 27 0 14 9 0 55 15 22
2014 MA-02 41 19 0 5 13 22 0 77 23 21
2014 MA-03 31 37 8 6 4 11 2 79 12 114
2014 MA-04 29 38 13 6 5 6 3 73 12 58
2014 MA-05 48 27 13 2 7 3 0 77 10 74
2014 MA-06 47 36 11 0 0 5 0 88 0 18
2014 MA-07 37 28 0 14 22 0 0 65 35 12
2011 MA 38 31 10 6 4 10 2 77 11 373
2011 MA-01 59 22 19 0 0 0 0 81 0 10
2011 MA-02 53 4 10 10 5 17 0 70 19 22
2011 MA-03 31 39 8 4 2 14 3 84 6 110
2011 MA-04 40 26 7 6 5 13 3 79 13 66
2011 MA-05 39 32 9 7 5 5 3 77 13 77
2011 MA-06 47 35 4 0 4 7 3 91 4 31
2011 MA-07 58 17 5 7 14 0 0 75 20 17
2008 MA 34 38 10 6 2 8 2 80 9 350
2008 MA-02 44 32 4 4 0 12 4 91 5 25
2008 MA-03 29 34 12 5 0 16 3 78 7 97
2008 MA-04 37 48 5 4 2 2 2 88 7 54
2008 MA-05 32 44 13 5 3 3 0 79 8 76
2008 MA-06 34 54 10 3 0 0 0 87 3 35

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 42 39 8 7 4 0 0 81 11 374
2014 MA-01 36 46 5 9 5 0 0 81 14 22
2014 MA-02 54 27 4 14 0 0 0 82 14 21
2014 MA-03 52 40 5 3 0 0 0 91 3 114
2014 MA-04 41 38 8 7 5 0 1 81 12 58
2014 MA-05 39 46 8 5 2 0 0 86 7 74
2014 MA-06 40 47 5 0 8 0 0 87 8 18
2014 MA-07 50 27 14 9 0 0 0 77 9 12
2011 MA 45 39 8 5 3 0 1 85 8 373
2011 MA-01 40 38 10 11 0 0 0 78 11 10
2011 MA-02 57 27 10 5 0 0 0 85 5 22
2011 MA-03 52 39 6 2 0 0 1 92 2 109
2011 MA-04 36 50 8 2 3 0 1 87 5 65
2011 MA-05 51 32 8 5 1 0 3 86 6 78
2011 MA-06 49 31 3 6 7 0 3 83 14 32
2011 MA-07 37 56 0 0 7 0 0 93 7 17
2008 MA 38 45 9 6 2 0 0 83 8 350
2008 MA-02 64 36 0 0 0 0 0 100 0 25
2008 MA-03 39 49 7 4 1 0 0 88 5 97
2008 MA-04 41 48 6 0 4 0 0 89 4 54
2008 MA-05 41 45 10 4 0 0 0 86 4 76
2008 MA-06 39 27 17 13 5 0 0 65 18 35

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 44 43 7 3 2 0 0 88 5 375
2014 MA-01 40 55 5 0 0 0 0 95 0 22
2014 MA-02 50 45 0 0 4 0 0 96 4 21
2014 MA-03 31 52 11 5 1 0 0 83 6 114
2014 MA-04 35 52 6 0 5 0 3 89 5 58
2014 MA-05 55 36 7 2 0 0 0 91 2 74
2014 MA-06 76 19 0 5 0 0 0 95 5 18
2014 MA-07 63 14 9 0 14 0 0 77 14 12
2011 MA 51 38 7 3 1 0 0 89 4 374
2011 MA-01 41 40 10 9 0 0 0 81 9 10
2011 MA-02 48 38 10 4 0 0 0 85 4 22
2011 MA-03 38 48 9 4 1 0 0 87 4 110
2011 MA-04 55 37 5 1 2 0 0 92 3 66
2011 MA-05 47 40 5 5 3 0 0 87 8 77
2011 MA-06 68 28 0 4 0 0 0 96 4 32
2011 MA-07 76 12 12 0 0 0 0 88 0 17
2008 MA 40 46 8 4 2 0 0 86 6 349
2008 MA-02 33 41 13 8 4 0 0 75 12 24
2008 MA-03 19 63 11 4 2 0 0 83 6 97
2008 MA-04 44 47 3 5 0 0 0 91 5 54
2008 MA-05 43 39 12 4 3 0 0 82 6 76
2008 MA-06 57 38 5 0 0 0 0 95 0 35

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 52 38 4 3 3 0 0 90 6 375
2014 MA-01 68 32 0 0 0 0 0 100 0 22
2014 MA-02 68 27 4 0 0 0 0 96 0 21
2014 MA-03 37 46 8 7 3 0 0 83 10 114
2014 MA-04 44 45 4 2 5 0 0 89 6 58
2014 MA-05 59 38 2 1 0 0 0 97 1 74
2014 MA-06 57 43 0 0 0 0 0 100 0 18
2014 MA-07 56 31 0 0 14 0 0 86 14 12
2011 MA 54 39 5 2 1 0 0 92 3 372
2011 MA-01 19 54 9 19 0 0 0 73 19 10
2011 MA-02 54 32 5 4 5 0 0 85 10 22
2011 MA-03 42 50 5 2 1 0 0 93 3 109
2011 MA-04 54 39 6 0 0 0 0 94 0 65
2011 MA-05 58 32 5 3 3 0 0 90 5 77
2011 MA-06 72 24 4 0 0 0 0 96 0 32
2011 MA-07 66 34 0 0 0 0 0 100 0 17
2008 MA 38 51 8 2 1 0 0 89 3 350
2008 MA-02 24 60 8 8 0 0 0 84 8 25
2008 MA-03 24 56 14 4 1 0 0 81 5 97
2008 MA-04 42 53 5 0 0 0 0 95 0 54
2008 MA-05 45 42 8 1 4 0 0 87 5 76
2008 MA-06 54 46 0 0 0 0 0 100 0 35

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 36 38 14 4 7 1 0 74 11 374
2014 MA-01 14 46 23 13 0 3 0 62 14 22
2014 MA-02 42 36 9 0 9 4 0 82 9 21
2014 MA-03 41 39 9 4 7 1 0 81 11 114
2014 MA-04 35 36 18 3 9 0 0 71 11 58
2014 MA-05 41 38 13 3 3 2 0 81 6 74
2014 MA-06 45 41 14 0 0 0 0 86 0 18
2014 MA-07 29 36 23 13 0 0 0 65 13 12
2011 MA 43 34 10 7 4 2 0 78 11 374
2011 MA-01 20 39 10 31 0 0 0 59 31 10
2011 MA-02 61 10 15 10 0 4 0 74 11 22
2011 MA-03 46 38 9 4 1 2 1 86 5 110
2011 MA-04 43 36 10 5 4 2 0 81 9 65
2011 MA-05 43 42 5 2 8 0 0 85 9 78
2011 MA-06 37 37 16 4 4 3 0 76 8 32
2011 MA-07 58 10 6 13 7 7 0 73 21 17
2008 MA 41 37 11 6 3 1 0 79 10 350
2008 MA-02 68 20 8 0 0 4 0 92 0 25
2008 MA-03 43 41 12 3 0 1 0 84 4 97
2008 MA-04 43 28 12 9 7 0 0 72 16 54
2008 MA-05 44 41 11 1 3 0 0 85 4 76
2008 MA-06 42 38 5 10 5 0 0 80 15 35

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 22 30 15 14 14 3 2 55 29 375
2014 MA-01 3 27 23 23 19 5 0 32 44 22
2014 MA-02 26 26 9 5 17 7 10 63 26 21
2014 MA-03 21 35 12 13 18 1 0 57 31 114
2014 MA-04 27 26 18 10 9 3 8 59 21 58
2014 MA-05 30 31 13 17 6 2 1 64 24 74
2014 MA-06 19 42 5 13 9 11 0 69 25 18
2014 MA-07 30 35 0 14 22 0 0 65 35 12
2011 MA 26 33 14 14 11 2 1 60 25 374
2011 MA-01 20 30 19 31 0 0 0 50 31 10
2011 MA-02 39 18 13 15 5 5 4 63 23 22
2011 MA-03 18 33 17 22 7 3 0 52 30 110
2011 MA-04 32 34 16 6 8 2 2 68 15 65
2011 MA-05 24 46 8 6 15 0 1 71 22 78
2011 MA-06 40 31 0 6 17 4 3 76 24 32
2011 MA-07 51 17 0 20 12 0 0 68 32 17
2008 MA 28 33 15 12 9 1 2 63 22 349
2008 MA-02 44 48 8 0 0 0 0 92 0 25
2008 MA-03 18 41 15 15 10 1 0 59 25 97
2008 MA-04 35 27 17 8 12 0 2 63 20 54
2008 MA-05 29 39 7 13 9 1 1 70 23 75
2008 MA-06 34 26 17 8 15 0 0 60 23 35

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 25 51 10 9 5 0 0 76 14 375
2014 MA-01 17 28 5 32 19 0 0 45 51 22
2014 MA-02 28 45 17 9 0 0 0 73 9 21
2014 MA-03 26 51 10 10 2 0 0 77 13 114
2014 MA-04 25 63 5 6 0 2 0 90 6 58
2014 MA-05 29 51 10 9 1 0 0 80 10 74
2014 MA-06 32 63 0 5 0 0 0 95 5 18
2014 MA-07 43 34 14 0 9 0 0 77 9 12
2011 MA 36 49 9 4 2 0 0 85 6 372
2011 MA-01 27 62 10 0 0 0 0 90 0 10
2011 MA-02 35 40 20 0 0 4 0 79 0 22
2011 MA-03 39 45 10 3 1 1 1 86 4 108
2011 MA-04 42 45 6 7 0 0 0 87 7 66
2011 MA-05 30 56 5 5 4 0 0 86 9 78
2011 MA-06 35 54 4 4 4 0 0 88 8 31
2011 MA-07 54 39 0 7 0 0 0 93 7 17

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 34 44 13 7 3 0 0 77 10 375
2014 MA-01 17 23 23 14 23 0 0 40 37 22
2014 MA-02 37 40 13 9 0 0 0 77 9 21
2014 MA-03 40 43 8 8 2 0 0 83 9 114
2014 MA-04 41 43 13 3 0 0 0 84 3 58
2014 MA-05 31 56 6 5 1 0 0 87 7 74
2014 MA-06 41 49 9 0 0 0 0 91 0 18
2014 MA-07 43 34 23 0 0 0 0 77 0 12

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 33 44 12 7 4 0 0 77 11 375
2014 MA-01 26 41 14 9 9 0 0 68 19 22
2014 MA-02 41 28 26 5 0 0 0 69 5 21
2014 MA-03 39 41 10 7 3 0 0 80 10 114
2014 MA-04 37 47 6 3 7 0 0 84 10 58
2014 MA-05 31 51 16 3 0 0 0 82 3 74
2014 MA-06 30 52 0 13 0 5 0 86 14 18
2014 MA-07 27 61 0 13 0 0 0 87 13 12
2011 MA 46 37 10 5 1 0 1 85 6 375
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 48 41 10 0 0 0 0 90 0 22
2011 MA-03 46 40 10 1 2 1 1 87 3 110
2011 MA-04 53 36 2 7 2 0 0 89 9 66
2011 MA-05 47 38 8 5 0 0 2 87 5 78
2011 MA-06 43 34 17 7 0 0 0 76 7 32
2011 MA-07 47 28 10 14 0 0 0 76 14 17

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 49 32 9 5 3 1 0 83 8 374
2014 MA-01 45 28 9 13 5 0 0 73 18 22
2014 MA-02 56 21 13 5 0 4 0 81 5 21
2014 MA-03 48 35 8 4 3 1 1 85 7 113
2014 MA-04 64 22 4 3 5 3 0 88 8 58
2014 MA-05 53 31 8 5 1 1 0 85 7 74
2014 MA-06 76 14 9 0 0 0 0 91 0 18
2014 MA-07 50 23 13 14 0 0 0 74 14 12
2011 MA 55 33 6 3 1 0 2 90 4 375
2011 MA-01 49 51 0 0 0 0 0 100 0 10
2011 MA-02 57 34 9 0 0 0 0 91 0 22
2011 MA-03 63 26 5 2 0 0 4 93 2 110
2011 MA-04 56 32 5 4 2 0 1 90 5 66
2011 MA-05 55 36 6 1 0 0 1 92 1 78
2011 MA-06 43 30 10 11 3 0 3 76 14 32
2011 MA-07 53 29 6 7 0 0 5 86 8 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 28 23 13 7 10 3 15 63 21 374
2014 MA-01 19 14 23 9 14 3 19 41 29 22
2014 MA-02 21 18 13 9 7 14 18 57 24 21
2014 MA-03 26 16 14 9 8 3 23 57 24 113
2014 MA-04 26 23 16 5 21 0 11 54 28 58
2014 MA-05 18 32 17 8 10 4 11 59 21 74
2014 MA-06 35 28 5 5 18 0 9 70 25 18
2014 MA-07 36 16 7 13 14 0 14 61 31 12
2011 MA 28 24 8 10 10 3 17 65 24 375
2011 MA-01 19 10 21 0 9 9 33 50 15 10
2011 MA-02 17 24 9 0 5 13 31 74 9 22
2011 MA-03 22 21 8 8 8 6 26 64 24 110
2011 MA-04 29 26 7 10 10 1 17 67 25 66
2011 MA-05 20 18 7 21 12 1 20 49 41 78
2011 MA-06 31 25 6 15 16 3 3 60 33 32
2011 MA-07 42 24 12 0 22 0 0 66 22 17
2008 MA 28 21 9 12 12 3 14 60 29 348
2008 MA-02 17 12 25 4 4 8 29 46 13 24
2008 MA-03 25 24 8 13 9 5 15 62 28 97
2008 MA-04 35 21 7 9 13 0 15 66 26 54
2008 MA-05 20 24 10 13 15 3 15 54 33 76
2008 MA-06 41 16 5 21 15 3 0 58 37 35

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 43 37 13 5 2 0 0 80 7 373
2014 MA-01 54 32 5 5 0 5 0 90 5 22
2014 MA-02 65 23 9 4 0 0 0 88 4 21
2014 MA-03 57 27 14 2 0 0 1 85 2 114
2014 MA-04 41 33 15 5 6 0 0 73 12 58
2014 MA-05 33 51 9 5 1 0 0 84 6 72
2014 MA-06 28 39 14 14 5 0 0 67 19 18
2014 MA-07 32 41 7 7 13 0 0 73 20 12
2011 MA 40 37 16 6 1 0 0 77 7 373
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 53 47 0 0 0 0 0 100 0 20
2011 MA-03 56 33 8 2 1 0 0 89 3 110
2011 MA-04 35 45 17 2 2 0 0 80 3 66
2011 MA-05 29 36 24 9 2 0 0 65 11 78
2011 MA-06 27 29 28 12 3 0 0 57 15 32
2011 MA-07 25 31 10 35 0 0 0 55 35 17
2008 MA 33 42 17 5 2 0 0 76 7 349
2008 MA-02 59 37 4 0 0 0 0 96 0 24
2008 MA-03 48 39 10 1 2 0 0 87 3 97
2008 MA-04 40 38 22 0 0 0 0 78 0 54
2008 MA-05 22 51 18 6 1 0 1 74 8 76
2008 MA-06 11 40 26 15 8 0 0 51 23 35

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 61 21 6 3 3 4 3 88 6 375
2014 MA-01 54 28 0 5 9 0 5 85 15 22
2014 MA-02 68 8 14 0 0 4 5 84 0 21
2014 MA-03 65 14 9 1 3 5 4 87 4 114
2014 MA-04 71 11 9 3 0 3 3 87 3 58
2014 MA-05 72 16 5 2 3 2 0 90 5 74
2014 MA-06 62 18 0 0 0 11 9 100 0 18
2014 MA-07 36 38 0 14 13 0 0 74 26 12
2011 MA 67 21 4 2 2 1 3 91 4 375
2011 MA-01 90 10 0 0 0 0 0 100 0 10
2011 MA-02 76 19 0 0 0 0 5 100 0 22
2011 MA-03 75 15 3 1 0 3 4 96 1 110
2011 MA-04 69 24 2 2 3 0 0 93 5 66
2011 MA-05 71 21 4 0 1 2 0 95 1 78
2011 MA-06 67 26 4 0 0 3 0 96 0 32
2011 MA-07 54 29 10 7 0 0 0 82 7 17

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 MA 16 58 26 375
2014 MA-01 5 77 18 22
2014 MA-02 21 61 19 21
2014 MA-03 16 51 33 114
2014 MA-04 20 59 22 58
2014 MA-05 14 62 23 74
2014 MA-06 9 68 22 18
2014 MA-07 28 56 16 12
2011 MA 16 62 22 374
2011 MA-01 11 70 19 10
2011 MA-02 10 72 18 22
2011 MA-03 22 50 28 110
2011 MA-04 11 69 20 66
2011 MA-05 20 60 20 78
2011 MA-06 20 64 16 31
2011 MA-07 19 69 12 17

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 MA 31 44 13 7 4 57
2014 MA-03 12 41 32 5 10 19
2014 MA-04 9 70 0 21 0 10
2014 MA-05 39 52 0 9 0 11
2011 MA 14 60 10 6 10 62
2011 MA-03 0 71 13 8 8 24
2011 MA-05 0 69 6 13 13 16
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 40 44 10 2 3 1 0 84 5 374
2014 MA-01 40 51 0 0 9 0 0 91 9 22
2014 MA-02 65 18 14 4 0 0 0 82 4 21
2014 MA-03 37 45 11 3 3 1 0 83 6 114
2014 MA-04 42 41 10 2 4 2 0 84 5 58
2014 MA-05 33 55 8 3 0 2 0 89 3 74
2014 MA-06 67 28 0 5 0 0 0 95 5 18
2014 MA-07 46 40 14 0 0 0 0 86 0 12
2011 MA 41 46 6 4 1 1 0 88 5 375
2011 MA-01 39 61 0 0 0 0 0 100 0 10
2011 MA-02 27 64 4 5 0 0 0 90 5 22
2011 MA-03 42 45 9 2 0 2 0 89 2 110
2011 MA-04 37 56 2 3 2 0 0 93 5 66
2011 MA-05 35 43 7 10 2 2 0 80 13 78
2011 MA-06 49 41 0 7 0 3 0 93 7 32
2011 MA-07 54 28 5 7 5 0 0 82 13 17
2008 MA 43 44 8 4 1 0 0 87 5 349
2008 MA-02 54 33 8 4 0 0 0 88 4 24
2008 MA-03 31 50 12 5 1 0 0 82 6 97
2008 MA-04 49 44 5 2 0 0 0 93 2 54
2008 MA-05 43 39 10 6 1 0 0 82 8 76
2008 MA-06 49 41 8 3 0 0 0 90 3 35

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 28 40 18 7 6 1 0 69 13 375
2014 MA-01 32 26 32 0 9 0 0 58 9 22
2014 MA-02 46 41 4 9 0 0 0 87 9 21
2014 MA-03 29 39 18 7 7 1 0 68 14 114
2014 MA-04 25 51 14 7 3 2 0 77 9 58
2014 MA-05 26 45 16 8 5 0 0 70 14 74
2014 MA-06 35 37 28 0 0 0 0 72 0 18
2014 MA-07 36 31 14 20 0 0 0 66 20 12
2011 MA 25 45 16 8 2 3 0 73 11 373
2011 MA-01 40 40 19 0 0 0 0 81 0 10
2011 MA-02 22 65 9 0 0 4 0 90 0 22
2011 MA-03 29 46 13 5 1 7 0 80 6 109
2011 MA-04 32 41 17 6 0 4 0 76 7 66
2011 MA-05 18 50 14 14 4 1 0 68 18 78
2011 MA-06 19 45 13 9 11 3 0 66 21 31
2011 MA-07 35 42 10 7 5 0 0 77 13 17

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 25 37 18 5 5 9 0 68 12 373
2014 MA-01 23 35 28 9 5 0 0 58 14 22
2014 MA-02 26 35 12 9 0 17 0 75 11 21
2014 MA-03 30 35 14 4 8 10 0 72 13 114
2014 MA-04 21 48 15 5 3 9 0 75 9 58
2014 MA-05 23 39 17 7 3 11 0 69 12 74
2014 MA-06 40 27 19 0 0 14 0 78 0 18
2014 MA-07 36 43 21 0 0 0 0 79 0 12
2011 MA 25 43 18 4 2 8 0 74 7 373
2011 MA-01 49 22 29 0 0 0 0 71 0 10
2011 MA-02 35 33 20 0 0 13 0 77 0 22
2011 MA-03 27 43 11 4 0 15 0 83 4 110
2011 MA-04 31 40 20 2 2 6 0 75 4 66
2011 MA-05 16 54 18 6 1 4 0 73 8 78
2011 MA-06 23 43 10 0 11 13 0 76 13 30
2011 MA-07 35 50 10 0 5 0 0 85 5 17

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 5 19 43 21 10 0 2 31 25 371
2014 MA-01 10 24 29 15 14 0 8 31 37 21
2014 MA-02 0 22 8 39 27 4 0 69 23 21
2014 MA-03 3 12 45 27 8 0 5 37 16 113
2014 MA-04 6 16 48 22 8 0 0 30 22 58
2014 MA-05 5 21 50 11 13 0 0 25 26 74
2014 MA-06 0 22 43 30 5 0 0 35 22 18
2014 MA-07 13 7 50 20 9 0 0 30 20 12
2011 MA 5 18 37 22 13 1 5 37 24 372
2011 MA-01 0 11 21 39 29 0 0 68 11 10
2011 MA-02 0 10 22 27 27 0 14 62 12 22
2011 MA-03 4 10 42 26 10 2 6 39 15 109
2011 MA-04 5 15 40 21 15 0 5 38 21 66
2011 MA-05 6 25 39 17 12 0 1 29 31 77
2011 MA-06 3 22 31 31 12 0 0 44 25 32
2011 MA-07 19 24 29 17 12 0 0 28 42 17
2008 MA 3 16 41 26 12 0 2 39 19 348
2008 MA-02 0 8 21 42 17 0 12 67 9 24
2008 MA-03 2 7 38 36 14 0 3 51 9 97
2008 MA-04 2 18 42 24 14 0 0 38 20 54
2008 MA-05 3 18 45 23 9 0 3 33 21 76
2008 MA-06 4 13 54 18 10 0 0 29 17 35

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 6 11 25 31 19 4 4 54 19 373
2014 MA-01 19 14 14 23 23 5 3 50 35 22
2014 MA-02 0 13 13 13 52 4 4 71 15 21
2014 MA-03 6 8 20 38 17 5 6 62 16 113
2014 MA-04 3 9 24 38 16 6 4 61 12 58
2014 MA-05 1 16 34 31 19 0 0 49 17 74
2014 MA-06 8 5 35 28 14 5 5 47 14 18
2014 MA-07 13 9 28 22 29 0 0 50 22 12
2011 MA 4 9 24 31 24 4 4 60 14 369
2011 MA-01 0 0 10 39 39 11 0 88 0 10
2011 MA-02 0 0 10 9 49 14 18 86 0 22
2011 MA-03 2 8 18 31 33 4 5 70 10 109
2011 MA-04 7 5 25 30 23 7 3 59 13 65
2011 MA-05 4 11 35 34 14 1 1 49 15 77
2011 MA-06 3 10 29 40 15 3 0 57 14 32
2011 MA-07 22 14 13 29 21 0 0 51 36 15
2008 MA 2 3 20 33 37 2 3 74 5 348
2008 MA-02 0 4 0 29 54 4 8 95 5 24
2008 MA-03 0 0 15 26 51 3 5 84 0 97
2008 MA-04 0 2 26 41 29 2 0 72 2 54
2008 MA-05 4 1 23 32 37 0 3 72 5 76
2008 MA-06 0 3 18 38 31 5 5 77 3 35

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 12 16 31 21 12 2 6 35 31 373
2014 MA-01 19 9 23 19 9 0 22 35 35 22
2014 MA-02 4 9 14 37 14 9 13 66 17 21
2014 MA-03 9 10 35 21 12 2 9 38 22 113
2014 MA-04 13 20 35 20 7 2 3 28 35 57
2014 MA-05 13 23 28 22 14 0 0 36 36 74
2014 MA-06 0 23 38 5 21 5 9 30 26 18
2014 MA-07 27 7 43 7 15 0 0 23 34 12
2011 MA 9 14 31 26 11 4 6 40 26 370
2011 MA-01 0 33 0 58 9 0 0 67 33 10
2011 MA-02 5 0 31 13 31 10 10 55 7 22
2011 MA-03 1 9 32 31 12 5 10 50 12 109
2011 MA-04 9 9 19 34 11 9 9 55 22 66
2011 MA-05 12 20 41 18 6 1 1 25 33 77
2011 MA-06 13 15 28 37 3 0 4 41 29 32
2011 MA-07 28 6 31 14 21 0 0 35 34 15
2008 MA 4 12 31 29 18 3 3 50 16 348
2008 MA-02 0 8 17 34 21 8 12 69 10 24
2008 MA-03 0 6 25 37 26 3 3 67 6 97
2008 MA-04 5 7 34 31 16 5 2 51 13 54
2008 MA-05 4 16 24 33 19 1 1 54 21 76
2008 MA-06 0 2 56 26 13 0 3 40 3 35

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 5 11 29 34 17 1 2 53 17 373
2014 MA-01 9 18 23 23 19 0 8 45 30 22
2014 MA-02 0 0 17 26 44 4 9 81 0 21
2014 MA-03 4 8 19 44 20 0 4 68 12 113
2014 MA-04 8 11 31 36 15 0 0 51 19 58
2014 MA-05 5 19 34 34 9 0 0 42 24 74
2014 MA-06 0 19 51 19 11 0 0 30 19 18
2014 MA-07 0 7 54 29 9 0 0 39 7 12
2011 MA 3 11 27 36 19 2 3 57 15 366
2011 MA-01 0 0 20 51 29 0 0 80 0 10
2011 MA-02 0 10 4 17 58 0 10 84 12 22
2011 MA-03 2 4 25 38 23 3 6 67 6 109
2011 MA-04 3 11 31 35 16 0 3 52 15 65
2011 MA-05 1 19 36 33 8 3 0 42 20 77
2011 MA-06 7 13 29 41 3 3 3 47 21 30
2011 MA-07 14 14 18 46 8 0 0 54 28 15
2008 MA 1 11 30 39 17 0 2 57 12 348
2008 MA-02 0 0 29 33 25 0 12 67 0 24
2008 MA-03 1 1 24 44 27 1 2 73 2 97
2008 MA-04 2 6 34 39 19 0 0 58 8 54
2008 MA-05 1 15 32 40 10 0 1 51 17 76
2008 MA-06 0 15 41 33 10 0 0 43 15 35

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 12 17 32 23 12 1 3 36 31 373
2014 MA-01 23 9 23 27 14 0 3 43 33 22
2014 MA-02 9 0 21 21 31 9 9 63 11 21
2014 MA-03 6 13 31 28 15 1 7 46 20 113
2014 MA-04 13 20 34 23 7 2 2 31 34 58
2014 MA-05 16 18 38 23 5 0 0 28 34 74
2014 MA-06 8 33 38 5 11 5 0 17 44 18
2014 MA-07 26 14 9 41 9 0 0 51 40 12
2011 MA 7 17 29 23 17 2 5 43 26 370
2011 MA-01 0 0 51 21 29 0 0 49 0 10
2011 MA-02 5 5 18 9 49 5 9 67 12 22
2011 MA-03 2 13 28 30 17 3 7 53 16 109
2011 MA-04 7 7 26 29 19 2 10 54 16 66
2011 MA-05 15 31 30 18 3 1 3 22 47 77
2011 MA-06 12 22 37 15 6 3 4 23 37 32
2011 MA-07 14 20 39 13 14 0 0 27 34 15
2008 MA 3 17 31 29 17 2 2 47 21 348
2008 MA-02 0 12 8 33 34 0 12 76 14 24
2008 MA-03 1 6 26 35 29 2 1 66 7 97
2008 MA-04 2 13 37 26 21 2 0 47 15 54
2008 MA-05 5 22 40 26 5 0 3 32 28 76
2008 MA-06 10 26 30 32 3 0 0 34 36 35

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 4 8 24 32 23 3 6 60 14 372
2014 MA-01 5 5 19 32 19 5 17 65 12 22
2014 MA-02 0 0 13 18 43 17 9 82 0 21
2014 MA-03 4 8 21 34 23 3 8 63 13 112
2014 MA-04 0 7 30 27 32 2 2 62 8 58
2014 MA-05 6 11 30 39 11 0 3 51 17 74
2014 MA-06 9 5 47 30 0 0 10 33 15 17
2014 MA-07 13 16 14 27 23 0 7 53 31 12
2011 MA 2 10 27 28 21 3 9 55 14 371
2011 MA-01 0 0 0 41 47 11 0 100 0 10
2011 MA-02 0 5 14 18 41 13 9 75 7 22
2011 MA-03 2 9 31 25 20 3 10 51 13 109
2011 MA-04 0 5 28 31 21 4 11 61 6 65
2011 MA-05 4 19 33 25 8 1 9 37 26 77
2011 MA-06 7 6 31 40 13 0 3 55 14 32
2011 MA-07 12 18 31 26 13 0 0 39 30 17
2008 MA 3 10 31 28 19 2 7 51 14 347
2008 MA-02 4 4 12 33 21 8 17 72 11 24
2008 MA-03 0 11 30 20 31 2 6 56 12 97
2008 MA-04 2 5 36 33 18 4 2 54 8 54
2008 MA-05 5 14 37 35 6 0 3 42 20 76
2008 MA-06 5 24 32 21 18 0 0 39 29 34

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 9 18 33 18 13 5 4 34 30 373
2014 MA-01 19 43 10 19 0 5 3 21 68 21
2014 MA-02 0 9 29 23 30 9 0 58 10 21
2014 MA-03 7 16 23 21 16 7 10 44 27 113
2014 MA-04 7 13 43 18 13 5 2 33 22 58
2014 MA-05 9 16 46 18 9 3 0 27 25 74
2014 MA-06 8 9 47 14 11 5 5 28 20 18
2014 MA-07 27 7 30 7 29 0 0 36 34 12

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 63 31 4 1 2 0 0 93 3 375
2014 MA-01 73 27 0 0 0 0 0 100 0 22
2014 MA-02 79 13 0 8 0 0 0 92 8 21
2014 MA-03 65 28 5 2 1 0 0 92 3 114
2014 MA-04 61 35 4 0 0 0 0 96 0 58
2014 MA-05 60 38 3 0 0 0 0 97 0 74
2014 MA-06 81 19 0 0 0 0 0 100 0 18
2014 MA-07 61 16 14 0 9 0 0 77 9 12
2011 MA 69 27 2 2 0 0 0 95 3 375
2011 MA-01 62 38 0 0 0 0 0 100 0 10
2011 MA-02 76 19 5 0 0 0 0 95 0 22
2011 MA-03 73 23 1 2 1 0 0 96 3 110
2011 MA-04 66 27 2 5 0 0 0 93 5 66
2011 MA-05 66 27 4 2 0 0 0 94 2 78
2011 MA-06 80 20 0 0 0 0 0 100 0 32
2011 MA-07 64 36 0 0 0 0 0 100 0 17

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 52 28 8 5 6 1 0 80 12 375
2014 MA-01 40 23 23 9 5 0 0 63 13 22
2014 MA-02 61 13 13 9 4 0 0 74 13 21
2014 MA-03 54 30 6 5 5 0 0 84 10 114
2014 MA-04 56 24 4 7 6 3 0 82 13 58
2014 MA-05 62 25 7 3 2 0 1 88 5 74
2014 MA-06 57 43 0 0 0 0 0 100 0 18
2014 MA-07 41 27 0 9 23 0 0 68 32 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 54 33 5 5 3 0 0 87 8 375
2014 MA-01 49 46 0 5 0 0 0 95 5 22
2014 MA-02 73 15 0 4 9 0 0 87 13 21
2014 MA-03 59 33 4 1 3 0 0 92 4 114
2014 MA-04 63 28 1 6 1 0 0 92 7 58
2014 MA-05 57 34 4 5 0 0 0 91 5 74
2014 MA-06 59 41 0 0 0 0 0 100 0 18
2014 MA-07 34 22 9 13 23 0 0 55 35 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 52 32 10 2 1 2 0 87 3 374
2014 MA-01 40 42 19 0 0 0 0 81 0 22
2014 MA-02 65 12 9 9 0 4 0 81 9 21
2014 MA-03 59 29 8 0 1 2 0 90 1 114
2014 MA-04 63 30 3 3 0 2 0 94 3 58
2014 MA-05 49 44 4 0 0 2 0 96 0 74
2014 MA-06 65 14 9 0 0 11 0 89 0 18
2014 MA-07 42 34 23 0 0 0 0 77 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 45 37 10 4 2 2 0 84 6 375
2014 MA-01 44 28 19 9 0 0 0 72 9 22
2014 MA-02 65 17 0 9 0 9 0 90 10 21
2014 MA-03 49 37 8 2 2 3 0 88 4 114
2014 MA-04 47 36 7 4 5 2 0 84 9 58
2014 MA-05 46 40 9 3 0 2 0 88 3 74
2014 MA-06 65 19 5 0 0 11 0 95 0 18
2014 MA-07 30 47 14 9 0 0 0 77 9 12
2011 MA 43 40 9 3 1 4 0 87 4 372
2011 MA-01 49 39 0 0 0 11 0 100 0 10
2011 MA-02 44 33 15 0 0 9 0 84 0 22
2011 MA-03 45 39 6 2 1 7 0 90 3 110
2011 MA-04 55 30 12 3 0 0 0 85 3 65
2011 MA-05 32 52 8 3 3 3 0 86 6 76
2011 MA-06 46 47 4 0 4 0 0 93 4 32
2011 MA-07 56 25 12 7 0 0 0 81 7 17

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 49 36 8 4 3 0 0 85 7 375
2014 MA-01 45 37 14 5 0 0 0 81 5 22
2014 MA-02 74 14 4 9 0 0 0 87 9 21
2014 MA-03 50 35 8 5 1 1 0 86 6 114
2014 MA-04 55 36 3 1 5 0 0 91 6 58
2014 MA-05 48 39 8 2 3 0 0 88 5 74
2014 MA-06 68 27 5 0 0 0 0 95 0 18
2014 MA-07 43 22 9 26 0 0 0 65 26 12
2011 MA 49 37 8 3 2 0 0 87 5 372
2011 MA-01 60 40 0 0 0 0 0 100 0 10
2011 MA-02 64 31 5 0 0 0 0 95 0 21
2011 MA-03 49 39 8 1 2 1 0 89 3 110
2011 MA-04 59 27 6 5 3 0 0 86 8 66
2011 MA-05 37 50 8 5 0 0 0 87 5 76
2011 MA-06 49 41 7 0 4 0 0 90 4 32
2011 MA-07 58 24 14 5 0 0 0 81 5 17
2008 MA 45 40 9 3 2 1 0 86 5 350
2008 MA-02 68 20 8 0 0 4 0 92 0 25
2008 MA-03 41 44 9 4 1 1 0 86 5 97
2008 MA-04 51 37 8 2 2 0 0 88 4 54
2008 MA-05 43 44 6 3 4 0 0 87 6 76
2008 MA-06 48 36 15 0 0 0 0 85 0 35

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 34 29 12 7 6 5 7 72 14 375
2014 MA-01 31 19 32 5 5 9 0 55 10 22
2014 MA-02 28 18 4 4 9 14 23 73 20 21
2014 MA-03 33 29 10 4 4 8 12 77 10 114
2014 MA-04 31 33 16 7 3 5 6 71 11 58
2014 MA-05 46 28 10 4 3 3 5 82 8 74
2014 MA-06 47 35 9 8 0 0 0 82 8 18
2014 MA-07 28 28 0 9 35 0 0 55 45 12

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 39 46 9 3 1 2 0 86 4 375
2014 MA-01 54 32 14 0 0 0 0 86 0 22
2014 MA-02 48 27 9 13 0 4 0 78 13 21
2014 MA-03 35 52 8 3 0 2 0 89 3 114
2014 MA-04 31 54 8 4 0 3 0 87 4 58
2014 MA-05 43 45 11 1 0 0 0 88 1 74
2014 MA-06 40 55 0 0 0 5 0 100 0 18
2014 MA-07 30 40 14 0 16 0 0 70 16 12
2011 MA 38 39 11 4 1 7 0 83 5 372
2011 MA-01 51 49 0 0 0 0 0 100 0 10
2011 MA-02 68 28 0 0 0 4 0 100 0 22
2011 MA-03 35 40 10 3 0 12 0 85 3 110
2011 MA-04 32 41 14 5 2 6 0 78 7 66
2011 MA-05 40 39 9 3 1 8 0 86 4 76
2011 MA-06 38 36 19 4 0 3 0 77 4 31
2011 MA-07 37 46 5 7 5 0 0 82 13 17

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 35 40 10 7 4 2 2 77 12 375
2014 MA-01 49 37 0 5 9 0 0 86 14 22
2014 MA-02 43 30 9 13 5 0 0 73 18 21
2014 MA-03 31 42 12 6 3 2 4 78 10 114
2014 MA-04 50 30 11 7 0 1 0 81 7 58
2014 MA-05 25 50 12 9 1 0 3 77 11 74
2014 MA-06 48 38 9 5 0 0 0 86 5 18
2014 MA-07 29 45 14 0 13 0 0 74 13 12
2011 MA 31 41 11 8 3 5 1 76 12 371
2011 MA-01 19 50 20 0 11 0 0 69 11 10
2011 MA-02 45 23 10 9 0 9 4 77 11 22
2011 MA-03 30 36 12 11 1 8 2 73 13 109
2011 MA-04 37 40 15 2 5 1 0 78 6 65
2011 MA-05 24 52 6 8 4 4 1 81 13 77
2011 MA-06 31 42 10 6 3 7 0 79 10 31
2011 MA-07 35 28 11 7 5 14 0 73 14 17
2008 MA 26 41 14 10 4 3 2 71 15 350
2008 MA-02 28 48 4 16 0 0 4 79 17 25
2008 MA-03 19 31 20 15 6 5 2 55 23 97
2008 MA-04 32 42 7 9 2 4 3 80 13 54
2008 MA-05 26 50 10 5 8 0 1 77 13 76
2008 MA-06 43 37 8 8 3 3 0 81 11 35

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 22 34 18 13 5 7 1 60 20 375
2014 MA-01 23 40 19 14 5 0 0 63 19 22
2014 MA-02 26 21 4 22 5 22 0 60 34 21
2014 MA-03 22 35 17 13 3 9 1 64 18 114
2014 MA-04 17 37 25 13 3 5 0 57 17 58
2014 MA-05 23 27 22 21 3 4 0 53 24 74
2014 MA-06 24 23 19 9 0 16 9 62 13 18
2014 MA-07 7 43 30 20 0 0 0 50 20 12
2011 MA 17 35 22 12 5 9 1 57 19 374
2011 MA-01 19 22 29 30 0 0 0 40 30 10
2011 MA-02 13 32 14 19 0 22 0 58 25 22
2011 MA-03 22 33 21 10 4 9 2 61 15 110
2011 MA-04 23 34 20 10 5 8 0 62 16 66
2011 MA-05 9 40 24 8 7 12 1 56 17 77
2011 MA-06 12 37 39 9 0 3 0 50 9 32
2011 MA-07 27 38 7 16 5 7 0 70 23 17

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 17 28 18 13 12 11 3 52 28 375
2014 MA-01 26 23 28 0 14 9 0 54 15 22
2014 MA-02 18 20 5 4 14 26 13 61 30 21
2014 MA-03 15 26 14 16 7 16 6 53 30 114
2014 MA-04 18 25 25 16 3 12 2 50 21 58
2014 MA-05 14 27 23 16 14 6 0 43 32 74
2014 MA-06 26 14 23 14 8 14 0 46 26 18
2014 MA-07 6 36 7 9 35 6 0 45 48 12
2011 MA 13 26 17 16 8 16 4 49 30 374
2011 MA-01 9 62 10 9 0 0 10 79 10 10
2011 MA-02 27 28 13 5 0 22 4 75 7 22
2011 MA-03 11 21 15 21 5 23 4 44 36 110
2011 MA-04 14 19 26 14 5 16 6 42 25 66
2011 MA-05 9 27 18 15 13 14 4 43 35 77
2011 MA-06 12 31 13 20 9 12 3 50 34 32
2011 MA-07 23 28 12 7 19 12 0 58 29 17

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 41 40 5 8 7 0 0 81 14 375
2014 MA-01 17 55 0 23 5 0 0 72 28 22
2014 MA-02 51 44 0 5 0 0 0 95 5 21
2014 MA-03 48 38 6 5 3 0 0 86 9 114
2014 MA-04 43 40 3 5 9 0 0 83 13 58
2014 MA-05 32 53 10 3 2 0 0 85 5 74
2014 MA-06 54 24 5 9 8 0 0 78 17 18
2014 MA-07 43 28 0 7 22 0 0 71 29 12
2011 MA 53 37 3 5 2 0 0 90 7 374
2011 MA-01 40 60 0 0 0 0 0 100 0 10
2011 MA-02 52 28 15 0 5 0 0 80 5 22
2011 MA-03 65 31 1 2 1 0 0 96 3 110
2011 MA-04 60 28 3 5 4 0 0 88 8 66
2011 MA-05 52 36 1 10 0 0 0 88 10 77
2011 MA-06 49 42 6 0 3 0 0 91 3 32
2011 MA-07 47 27 0 25 0 0 0 75 25 17
2008 MA 55 35 3 6 1 0 0 90 7 349
2008 MA-02 63 37 0 0 0 0 0 100 0 24
2008 MA-03 61 35 2 2 0 0 0 96 2 97
2008 MA-04 58 37 0 4 0 0 0 96 4 54
2008 MA-05 69 21 6 4 0 0 0 90 4 76
2008 MA-06 44 41 0 15 0 0 0 85 15 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 46 35 9 7 3 0 0 80 11 374
2014 MA-01 35 37 9 19 0 0 0 72 19 22
2014 MA-02 50 18 23 9 0 0 0 68 9 21
2014 MA-03 48 38 8 3 2 0 0 87 5 114
2014 MA-04 56 28 5 8 4 0 0 84 12 58
2014 MA-05 45 41 12 1 1 0 0 85 3 74
2014 MA-06 54 24 14 8 0 0 0 78 8 18
2014 MA-07 69 14 9 7 0 0 0 84 7 12
2011 MA 48 36 8 5 3 0 0 84 8 375
2011 MA-01 49 40 10 0 0 0 0 90 0 10
2011 MA-02 49 31 15 0 5 0 0 80 5 22
2011 MA-03 51 40 5 4 0 0 0 91 4 110
2011 MA-04 53 31 7 7 2 0 0 84 9 66
2011 MA-05 51 36 6 5 1 0 0 87 6 78
2011 MA-06 44 37 10 3 7 0 0 80 10 32
2011 MA-07 53 22 0 13 13 0 0 75 25 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 51 37 6 6 1 0 0 88 7 375
2014 MA-01 54 32 4 9 0 0 0 87 9 22
2014 MA-02 60 27 4 9 0 0 0 87 9 21
2014 MA-03 47 45 5 3 0 0 0 92 3 114
2014 MA-04 61 34 0 3 0 3 0 97 3 58
2014 MA-05 53 39 7 1 0 0 0 92 1 74
2014 MA-06 73 23 5 0 0 0 0 95 0 18
2014 MA-07 43 22 14 22 0 0 0 65 22 12

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 65 26 3 3 2 0 2 93 4 374
2014 MA-01 82 9 0 0 0 0 9 100 0 22
2014 MA-02 75 21 0 0 0 0 5 100 0 20
2014 MA-03 67 28 2 2 0 1 1 96 3 114
2014 MA-04 69 24 6 2 0 0 0 93 2 58
2014 MA-05 45 43 7 4 1 0 0 88 5 74
2014 MA-06 72 14 0 0 5 0 9 95 5 18
2014 MA-07 86 7 0 0 7 0 0 93 7 12
2011 MA 69 24 3 3 1 0 1 94 3 374
2011 MA-01 68 32 0 0 0 0 0 100 0 10
2011 MA-02 85 5 9 0 0 0 0 91 0 22
2011 MA-03 77 21 0 1 0 1 0 99 1 110
2011 MA-04 64 23 4 5 0 0 4 91 5 66
2011 MA-05 58 33 3 7 0 0 0 91 7 77
2011 MA-06 68 26 3 0 3 0 0 94 3 32
2011 MA-07 60 27 12 0 0 0 0 88 0 17
2008 MA 67 25 4 3 1 0 0 93 4 349
2008 MA-02 71 21 0 8 0 0 0 92 8 24
2008 MA-03 75 21 3 1 0 0 0 96 1 97
2008 MA-04 69 26 3 0 0 0 2 97 0 54
2008 MA-05 51 35 8 5 1 0 0 86 6 76
2008 MA-06 74 18 3 5 0 0 0 92 5 35

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 61 20 8 8 2 0 2 82 10 375
2014 MA-01 77 9 5 0 0 0 9 95 0 22
2014 MA-02 82 14 4 0 0 0 0 96 0 21
2014 MA-03 66 22 4 5 2 0 1 89 7 114
2014 MA-04 61 16 14 9 0 0 0 78 9 58
2014 MA-05 37 17 19 21 3 0 3 56 24 74
2014 MA-06 43 33 5 14 5 0 0 76 19 18
2014 MA-07 71 14 7 0 7 0 0 86 7 12
2011 MA 56 21 9 9 3 1 1 78 12 374
2011 MA-01 100 0 0 0 0 0 0 100 0 10
2011 MA-02 90 5 4 0 0 0 0 96 0 22
2011 MA-03 60 25 6 7 1 1 0 85 8 110
2011 MA-04 59 16 13 7 2 0 4 77 9 66
2011 MA-05 35 24 15 19 5 0 1 60 24 77
2011 MA-06 25 35 22 12 6 0 0 60 18 32
2011 MA-07 50 35 0 10 5 0 0 85 15 17
2008 MA 56 22 9 8 5 0 0 78 14 349
2008 MA-02 59 33 0 8 0 0 0 92 8 24
2008 MA-03 63 21 9 4 2 0 0 85 6 97
2008 MA-04 56 24 8 8 4 0 0 80 12 54
2008 MA-05 35 19 15 18 13 0 0 54 31 76
2008 MA-06 28 41 13 10 8 0 0 69 18 35

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 MA 67 18 6 5 1 1 2 88 7 374
2014 MA-01 77 5 5 0 4 5 5 90 5 22
2014 MA-02 86 4 0 4 0 0 5 95 5 21
2014 MA-03 70 19 3 5 1 2 0 91 6 114
2014 MA-04 58 28 5 6 0 0 3 89 6 58
2014 MA-05 52 27 6 11 1 0 3 81 13 74
2014 MA-06 62 19 9 5 5 0 0 81 9 18
2014 MA-07 78 7 7 7 0 0 0 86 7 12
2011 MA 61 18 7 9 3 0 2 80 13 375
2011 MA-01 59 30 0 10 0 0 0 90 10 10
2011 MA-02 91 0 9 0 0 0 0 91 0 22
2011 MA-03 66 20 5 7 3 0 0 85 10 110
2011 MA-04 56 11 11 11 1 2 7 75 14 66
2011 MA-05 45 26 7 18 4 0 0 71 21 78
2011 MA-06 50 28 12 6 3 0 0 79 9