2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group LS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 35 41 6 15 3 0 0 76 18 205
2014 LS-02 38 40 7 11 4 0 0 78 15 106
2014 LS-03 32 44 8 13 3 0 0 76 16 62
2014 LS-04 47 44 0 4 0 0 4 95 5 18
2011 LS 33 47 8 8 4 0 0 80 12 378
2011 LS-01 30 48 0 15 7 0 0 78 22 15
2011 LS-02 34 46 10 6 4 0 0 80 10 163
2011 LS-03 36 48 5 7 5 0 0 84 11 132
2011 LS-04 22 53 12 11 2 0 0 75 13 43
2011 LS-05 38 24 19 16 4 0 0 61 19 19
2008 LS 41 40 7 6 5 0 0 81 11 347
2008 LS-02 44 40 7 6 4 0 0 83 10 138
2008 LS-03 38 43 9 4 7 0 0 81 10 121
2008 LS-04 43 38 12 5 2 0 0 81 7 40
2008 LS-05 43 40 0 8 9 0 0 83 17 23

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 61 33 3 2 0 0 0 94 3 205
2014 LS-02 60 34 5 1 0 0 0 94 1 106
2014 LS-03 67 23 1 6 2 0 0 91 8 62
2014 LS-04 82 13 4 0 0 0 0 96 0 18
2011 LS 63 31 4 1 1 0 0 94 2 378
2011 LS-01 64 28 0 7 0 0 0 93 7 15
2011 LS-02 60 34 4 1 1 0 0 94 2 163
2011 LS-03 61 34 3 1 2 0 0 94 3 132
2011 LS-04 74 17 4 2 0 0 3 94 2 43
2011 LS-05 63 30 7 0 0 0 0 93 0 19

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 56 33 6 4 1 0 0 89 5 205
2014 LS-02 54 33 10 2 1 0 0 87 3 106
2014 LS-03 62 24 3 8 3 1 0 87 11 62
2014 LS-04 69 26 0 0 0 0 4 100 0 18
2011 LS 58 32 6 3 0 0 1 91 3 375
2011 LS-01 63 29 8 0 0 0 0 92 0 15
2011 LS-02 53 37 7 2 1 0 0 90 3 162
2011 LS-03 63 28 5 3 0 0 1 92 3 130
2011 LS-04 57 39 0 4 0 0 0 96 4 43
2011 LS-05 55 22 12 11 0 0 0 77 11 19

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 44 30 11 13 1 0 0 74 15 205
2014 LS-02 39 39 15 7 0 0 0 78 7 106
2014 LS-03 45 25 12 13 4 0 0 70 17 62
2014 LS-04 74 13 4 4 0 0 4 91 5 18
2011 LS 40 44 6 8 1 0 0 84 10 378
2011 LS-01 45 27 7 21 0 0 0 72 21 15
2011 LS-02 40 43 7 8 1 0 0 83 10 163
2011 LS-03 40 48 4 7 1 0 0 88 8 132
2011 LS-04 37 47 6 8 3 0 0 84 11 43
2011 LS-05 38 35 12 11 4 0 0 73 15 19
2008 LS 44 41 4 8 3 0 0 85 11 349
2008 LS-02 41 45 4 8 3 0 0 86 10 139
2008 LS-03 44 41 5 7 3 0 0 85 10 122
2008 LS-04 55 37 5 2 0 0 0 92 2 40
2008 LS-05 55 33 4 0 9 0 0 87 9 23

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 30 23 21 15 10 1 0 54 25 205
2014 LS-02 24 29 23 18 6 1 0 53 24 106
2014 LS-03 37 17 25 14 6 1 0 55 20 62
2014 LS-04 44 38 0 9 9 0 0 82 18 18
2011 LS 24 33 16 15 11 0 0 57 27 376
2011 LS-01 37 15 27 6 14 0 0 53 20 15
2011 LS-02 22 35 20 13 9 1 0 57 22 163
2011 LS-03 24 35 15 16 11 0 0 58 27 132
2011 LS-04 22 31 9 19 19 0 0 53 38 42
2011 LS-05 31 18 11 28 12 0 0 49 40 19

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 32 28 19 11 10 0 0 60 21 205
2014 LS-02 25 34 22 14 6 0 0 59 19 106
2014 LS-03 40 20 26 10 4 0 0 60 14 62
2014 LS-04 44 38 0 4 9 0 4 86 14 18
2011 LS 23 35 12 17 12 0 0 58 30 377
2011 LS-01 41 15 23 6 15 0 0 56 22 14
2011 LS-02 20 39 12 17 12 1 0 59 29 163
2011 LS-03 23 38 12 16 12 0 0 60 28 132
2011 LS-04 26 27 12 19 17 0 0 52 36 43
2011 LS-05 14 24 17 40 4 0 0 39 44 19
2008 LS 32 36 11 13 7 0 0 69 20 350
2008 LS-02 28 41 13 12 5 1 0 70 18 140
2008 LS-03 32 40 10 10 7 0 0 73 17 122
2008 LS-04 53 17 13 12 5 0 0 70 17 40
2008 LS-05 34 16 9 34 4 4 0 52 39 23

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 33 22 14 13 13 4 1 58 27 205
2014 LS-02 27 28 16 16 6 5 2 59 24 106
2014 LS-03 36 22 14 12 11 4 1 61 24 62
2014 LS-04 69 9 9 4 9 0 0 78 13 18
2011 LS 22 25 21 16 10 4 2 50 28 378
2011 LS-01 24 7 30 26 7 0 6 33 35 15
2011 LS-02 18 30 16 16 11 7 2 52 30 163
2011 LS-03 24 23 24 15 9 3 3 50 25 132
2011 LS-04 22 26 23 14 12 2 2 49 27 43
2011 LS-05 27 14 30 15 9 4 0 44 25 19
2008 LS 28 27 11 14 12 7 2 59 28 349
2008 LS-02 26 27 9 14 13 9 1 60 30 139
2008 LS-03 27 33 14 13 9 3 0 62 23 122
2008 LS-04 40 21 14 10 12 2 0 62 23 40
2008 LS-05 34 4 8 8 22 15 10 50 40 23
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 45 34 11 2 3 4 0 83 5 205
2014 LS-02 47 34 11 2 4 2 0 83 6 106
2014 LS-03 45 25 19 3 3 6 0 74 6 62
2014 LS-04 77 14 4 4 0 0 0 91 4 18
2011 LS 42 32 12 7 5 2 1 76 12 377
2011 LS-01 32 32 21 15 0 0 0 64 15 15
2011 LS-02 44 30 10 9 4 2 1 77 13 162
2011 LS-03 39 35 11 6 5 3 1 77 11 132
2011 LS-04 43 34 11 4 8 0 0 77 11 43
2011 LS-05 34 27 31 4 4 0 0 61 8 19
2008 LS 52 27 9 6 4 1 0 80 11 350
2008 LS-02 51 29 9 7 2 1 0 81 10 140
2008 LS-03 57 25 4 7 4 2 0 84 12 122
2008 LS-04 50 22 20 2 2 0 3 75 5 40
2008 LS-05 58 30 0 0 12 0 0 88 12 23

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 46 32 11 4 3 2 1 81 8 205
2014 LS-02 47 33 9 7 3 1 0 81 10 106
2014 LS-03 48 32 4 3 6 4 3 86 9 62
2014 LS-04 73 23 0 0 4 0 0 96 4 18
2011 LS 36 36 9 13 5 0 1 72 18 376
2011 LS-01 43 40 0 17 0 0 0 83 17 14
2011 LS-02 39 32 10 15 4 0 1 71 19 162
2011 LS-03 34 41 8 10 5 1 1 76 15 132
2011 LS-04 32 34 8 17 10 0 0 65 26 43
2011 LS-05 24 33 21 18 4 0 0 57 22 19
2008 LS 45 29 9 12 5 1 0 74 17 350
2008 LS-02 43 31 10 13 2 1 0 75 15 140
2008 LS-03 50 28 7 8 8 0 0 77 16 122
2008 LS-04 40 33 10 9 4 0 3 75 14 40
2008 LS-05 59 20 0 13 8 0 0 79 21 23

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 48 27 14 8 3 1 0 75 11 205
2014 LS-02 47 28 10 11 4 0 0 75 15 106
2014 LS-03 49 25 11 10 3 3 0 76 13 62
2014 LS-04 73 23 0 0 4 0 0 96 4 18

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 26 22 18 6 11 17 0 58 20 204
2014 LS-02 20 25 21 6 7 20 0 57 17 106
2014 LS-03 35 17 18 6 6 19 0 64 14 62
2014 LS-04 42 36 4 9 4 4 0 82 14 18
2011 LS 19 27 19 10 10 15 1 54 24 375
2011 LS-01 26 21 23 21 0 9 0 52 23 14
2011 LS-02 13 22 22 11 8 23 1 46 25 162
2011 LS-03 23 30 14 7 12 13 1 62 22 131
2011 LS-04 24 30 15 10 13 5 3 59 24 43
2011 LS-05 8 39 28 21 4 0 0 47 25 19

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 22 25 22 12 15 5 0 49 28 205
2014 LS-02 18 24 22 18 12 6 0 45 32 106
2014 LS-03 25 23 29 6 10 7 0 53 17 62
2014 LS-04 32 41 14 4 4 4 0 76 9 18
2011 LS 11 28 21 16 20 4 0 41 37 377
2011 LS-01 11 13 22 33 7 14 0 28 47 15
2011 LS-02 10 24 23 18 20 4 0 36 40 162
2011 LS-03 12 33 20 11 22 1 1 45 34 132
2011 LS-04 13 32 16 12 21 6 0 48 35 43
2011 LS-05 4 33 19 32 13 0 0 37 45 19
2008 LS 19 37 10 16 13 4 0 59 30 350
2008 LS-02 17 39 12 16 10 5 1 60 28 140
2008 LS-03 17 41 6 14 18 4 0 60 33 122
2008 LS-04 32 31 13 14 9 0 0 63 24 40
2008 LS-05 13 29 12 32 9 5 0 44 43 23

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 15 23 19 17 15 10 0 43 36 205
2014 LS-02 10 22 18 24 14 12 0 36 43 106
2014 LS-03 20 21 31 13 7 8 0 44 22 62
2014 LS-04 16 62 4 9 4 4 0 82 14 18
2011 LS 6 25 23 20 18 8 1 34 41 378
2011 LS-01 5 19 29 25 14 8 0 26 43 15
2011 LS-02 7 20 18 22 20 12 0 31 48 163
2011 LS-03 5 31 23 17 17 6 1 39 36 132
2011 LS-04 7 27 29 13 16 8 0 37 31 43
2011 LS-05 0 14 33 36 17 0 0 14 53 19
2008 LS 9 33 14 22 13 9 0 47 39 347
2008 LS-02 7 35 15 22 11 10 0 47 37 140
2008 LS-03 7 34 11 22 15 9 1 46 42 121
2008 LS-04 13 40 9 24 10 5 0 55 35 39
2008 LS-05 9 31 8 35 13 4 0 42 50 22

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 20 31 12 15 14 9 0 56 31 205
2014 LS-02 16 30 13 21 11 9 0 51 34 106
2014 LS-03 20 35 14 13 10 8 0 60 25 62
2014 LS-04 47 31 4 13 0 4 0 82 14 18
2011 LS 11 28 18 18 17 7 0 42 38 377
2011 LS-01 11 19 8 26 21 15 0 35 56 15
2011 LS-02 11 25 21 19 17 8 0 39 38 162
2011 LS-03 12 28 19 20 17 4 1 41 39 132
2011 LS-04 7 46 9 10 18 10 0 59 31 43
2011 LS-05 4 23 33 15 16 8 0 30 34 19
2008 LS 19 33 14 13 13 9 0 57 28 349
2008 LS-02 16 33 16 12 11 12 0 56 26 140
2008 LS-03 18 36 12 12 16 5 0 57 30 122
2008 LS-04 24 33 9 18 7 9 0 62 27 39
2008 LS-05 22 31 17 16 13 0 0 54 29 23

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 13 29 18 18 19 3 0 43 38 204
2014 LS-02 12 29 16 24 16 4 0 42 42 105
2014 LS-03 12 36 25 10 13 4 0 50 24 62
2014 LS-04 15 28 25 27 4 0 0 43 31 18
2011 LS 6 34 15 23 20 2 0 41 44 377
2011 LS-01 5 21 21 26 21 6 0 28 50 15
2011 LS-02 5 32 16 23 22 1 0 38 46 163
2011 LS-03 5 38 12 25 16 2 1 45 43 131
2011 LS-04 8 36 11 24 21 0 0 44 45 43
2011 LS-05 0 34 29 12 25 0 0 34 37 19
2008 LS 13 39 11 23 12 2 0 53 36 348
2008 LS-02 13 37 10 24 14 3 0 51 39 140
2008 LS-03 10 43 14 20 11 2 0 54 32 120
2008 LS-04 16 32 9 28 14 0 0 48 42 40
2008 LS-05 21 41 8 22 9 0 0 61 31 23

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 21 21 17 13 20 5 3 46 36 204
2014 LS-02 20 21 16 14 20 5 4 45 37 105
2014 LS-03 19 20 23 13 14 8 3 44 31 62
2014 LS-04 17 39 16 18 5 0 4 59 24 18
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 24 34 19 10 12 0 0 59 22 205
2014 LS-02 19 39 23 11 7 1 0 59 18 106
2014 LS-03 27 35 16 15 7 0 0 62 22 62
2014 LS-04 42 28 21 4 4 0 0 70 9 18
2011 LS 20 43 13 13 10 1 0 64 23 377
2011 LS-01 37 15 7 14 26 0 0 52 40 15
2011 LS-02 22 41 14 11 10 2 0 64 21 162
2011 LS-03 18 46 14 14 8 0 0 64 22 132
2011 LS-04 15 50 6 17 13 0 0 64 30 43
2011 LS-05 11 49 21 9 9 0 0 61 18 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 16 18 17 16 9 22 3 45 32 205
2014 LS-02 12 14 18 19 11 24 3 36 40 106
2014 LS-03 26 19 15 16 7 15 1 54 28 62
2014 LS-04 14 27 28 18 13 0 0 41 31 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 38 35 8 15 3 1 0 73 19 205
2014 LS-02 34 41 8 12 4 0 0 75 17 106
2014 LS-03 39 34 13 8 3 3 0 75 11 62
2014 LS-04 73 18 4 0 4 0 0 91 4 18
2011 LS 33 36 13 11 7 0 1 70 18 378
2011 LS-01 43 14 8 35 0 0 0 57 35 15
2011 LS-02 32 35 16 12 4 0 1 68 16 163
2011 LS-03 34 41 8 8 7 1 1 76 16 132
2011 LS-04 27 40 13 7 13 0 0 67 20 43
2011 LS-05 29 21 26 14 8 0 0 51 23 19
2008 LS 34 34 11 13 6 1 1 70 19 350
2008 LS-02 33 38 11 11 4 1 1 73 16 140
2008 LS-03 40 35 9 12 4 0 0 75 17 122
2008 LS-04 36 32 9 16 4 0 3 70 21 40
2008 LS-05 34 37 5 7 17 0 0 71 25 23

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 47 34 8 1 1 6 2 88 3 205
2014 LS-02 50 31 11 1 1 5 0 86 3 106
2014 LS-03 45 37 7 3 2 6 1 88 5 62
2014 LS-04 73 13 9 0 4 0 0 86 4 18
2011 LS 46 32 10 4 3 4 1 82 7 374
2011 LS-01 39 30 16 7 8 0 0 70 15 15
2011 LS-02 43 31 13 4 2 6 1 80 7 160
2011 LS-03 52 32 7 5 2 1 1 86 7 131
2011 LS-04 48 42 3 2 3 2 0 91 6 43
2011 LS-05 23 26 17 4 4 26 0 67 11 19
2008 LS 48 30 6 8 3 4 1 82 12 350
2008 LS-02 44 34 5 6 3 5 3 84 10 140
2008 LS-03 56 28 5 4 2 3 0 88 7 122
2008 LS-04 54 25 2 10 3 2 3 84 14 40
2008 LS-05 54 17 8 20 0 0 0 71 20 23

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 33 31 9 11 0 8 8 76 13 69
2014 LS-03 43 27 11 7 0 2 10 80 8 39
2014 LS-04 27 41 11 17 0 5 0 71 18 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 38 41 10 5 2 3 2 82 8 205
2014 LS-02 34 39 11 7 3 3 3 77 11 106
2014 LS-03 39 35 12 7 2 3 3 79 9 62
2014 LS-04 64 27 9 0 0 0 0 91 0 18
2011 LS 39 36 12 8 2 2 1 77 11 377
2011 LS-01 31 26 15 14 6 8 0 62 22 15
2011 LS-02 43 32 11 9 1 2 2 78 10 162
2011 LS-03 34 38 15 7 3 2 2 74 11 132
2011 LS-04 35 44 9 9 3 0 0 79 12 43
2011 LS-05 40 44 12 0 4 0 0 84 4 19
2008 LS 45 34 6 11 2 2 0 81 13 349
2008 LS-02 45 34 8 11 1 1 0 80 12 140
2008 LS-03 45 33 4 10 3 4 1 82 14 121
2008 LS-04 49 42 2 7 0 0 0 90 7 40
2008 LS-05 51 25 0 15 9 0 0 76 24 23

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 41 26 10 4 8 10 2 75 14 205
2014 LS-02 33 25 18 4 4 15 2 70 9 106
2014 LS-03 49 27 3 7 2 10 3 87 10 62
2014 LS-04 56 30 9 0 4 0 0 87 4 18
2011 LS 43 27 11 5 4 7 2 78 10 376
2011 LS-01 31 20 15 13 0 21 0 64 17 15
2011 LS-02 37 27 13 8 1 13 2 75 11 161
2011 LS-03 44 29 11 5 5 4 2 78 10 132
2011 LS-04 51 32 7 0 6 2 2 86 6 43
2011 LS-05 69 16 12 0 4 0 0 84 4 19
2008 LS 51 23 7 6 4 9 1 82 11 348
2008 LS-02 50 23 7 5 3 11 1 83 10 139
2008 LS-03 52 25 5 5 5 8 1 84 10 121
2008 LS-04 65 20 5 7 2 0 0 85 10 40
2008 LS-05 62 17 0 4 13 4 0 82 18 23

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 27 36 11 19 7 0 1 63 26 205
2014 LS-02 17 46 12 18 6 0 1 64 24 106
2014 LS-03 26 31 11 20 10 0 1 58 31 62
2014 LS-04 43 27 21 4 4 0 0 70 9 18
2011 LS 31 40 10 11 6 0 1 72 18 374
2011 LS-01 38 15 16 7 25 0 0 53 31 13
2011 LS-02 34 32 10 15 6 0 2 67 22 163
2011 LS-03 28 49 10 8 4 0 1 78 12 131
2011 LS-04 29 42 9 15 5 0 0 71 20 42
2011 LS-05 26 49 17 4 4 0 0 75 8 19
2008 LS 38 40 8 8 5 0 0 78 14 350
2008 LS-02 35 39 12 8 5 0 1 75 13 140
2008 LS-03 40 39 7 8 4 1 0 81 13 122
2008 LS-04 48 37 5 3 7 0 0 85 10 40
2008 LS-05 46 40 0 14 0 0 0 86 14 23

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 52 28 8 10 2 0 0 80 12 205
2014 LS-02 52 32 9 4 2 0 0 84 6 106
2014 LS-03 56 23 11 6 4 0 0 79 10 62
2014 LS-04 61 34 0 0 0 0 4 100 0 18
2011 LS 51 38 5 5 0 0 0 90 5 377
2011 LS-01 47 39 0 14 0 0 0 86 14 15
2011 LS-02 50 36 7 7 0 0 0 86 7 162
2011 LS-03 54 36 6 4 0 0 0 91 4 132
2011 LS-04 45 48 3 2 2 0 0 92 4 43
2011 LS-05 52 48 0 0 0 0 0 100 0 19
2008 LS 49 42 3 4 2 0 0 90 7 350
2008 LS-02 43 47 3 4 3 0 0 90 7 140
2008 LS-03 52 37 4 4 2 0 0 89 7 122
2008 LS-04 56 44 0 0 0 0 0 100 0 40
2008 LS-05 62 25 5 4 4 0 0 87 8 23

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 57 31 4 7 0 0 0 88 7 205
2014 LS-02 55 40 4 1 0 0 0 95 1 106
2014 LS-03 59 29 8 4 0 0 0 88 4 62
2014 LS-04 74 22 0 0 0 0 4 100 0 18
2011 LS 60 34 2 3 1 0 0 94 4 375
2011 LS-01 40 45 0 15 0 0 0 85 15 14
2011 LS-02 63 32 3 2 0 0 0 95 2 163
2011 LS-03 60 34 2 4 0 0 0 94 4 130
2011 LS-04 61 33 0 0 6 0 0 94 6 43
2011 LS-05 64 32 0 0 4 0 0 96 4 19
2008 LS 59 34 2 4 1 0 0 93 5 349
2008 LS-02 59 31 3 7 1 0 0 89 7 139
2008 LS-03 59 37 1 3 1 0 0 96 4 122
2008 LS-04 68 29 0 3 0 0 0 97 3 40
2008 LS-05 68 32 0 0 0 0 0 100 0 23

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 22 24 14 25 10 2 1 48 37 205
2014 LS-02 18 24 17 21 15 4 1 44 38 106
2014 LS-03 25 22 14 26 10 1 3 48 37 62
2014 LS-04 39 38 5 9 9 0 0 77 18 18
2011 LS 20 34 15 17 11 2 0 55 29 373
2011 LS-01 15 37 15 9 17 7 0 56 28 13
2011 LS-02 18 33 18 13 12 5 0 54 27 162
2011 LS-03 21 30 15 24 9 0 1 51 34 130
2011 LS-04 20 45 7 18 10 0 0 64 29 43
2011 LS-05 18 50 12 5 15 0 0 68 19 19
2008 LS 21 40 13 10 11 3 1 64 22 350
2008 LS-02 16 41 17 9 12 5 0 60 22 140
2008 LS-03 24 44 11 10 9 2 0 69 20 122
2008 LS-04 24 40 17 7 12 0 0 64 19 40
2008 LS-05 37 39 7 8 8 0 0 76 17 23

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 10 24 14 18 28 4 3 37 49 205
2014 LS-02 9 17 16 22 28 4 4 28 55 106
2014 LS-03 11 28 16 16 19 6 4 43 39 62
2014 LS-04 11 45 16 4 18 4 0 59 24 18
2011 LS 8 24 15 25 23 2 3 34 50 376
2011 LS-01 5 23 21 0 37 0 14 33 43 14
2011 LS-02 7 24 12 26 24 4 2 33 54 163
2011 LS-03 7 22 20 28 18 2 4 30 49 131
2011 LS-04 5 36 8 22 29 0 0 41 51 43
2011 LS-05 33 8 26 12 21 0 0 41 32 19
2008 LS 12 26 15 17 25 3 2 40 44 348
2008 LS-02 12 23 14 21 24 5 1 37 48 139
2008 LS-03 12 25 18 17 25 1 2 39 43 122
2008 LS-04 16 36 9 14 25 0 0 52 39 39
2008 LS-05 13 41 8 8 21 5 4 59 32 23

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 26 40 10 11 13 0 0 66 24 205
2014 LS-02 19 39 15 18 10 0 0 58 28 106
2014 LS-03 31 44 11 4 8 1 0 76 13 62
2014 LS-04 39 43 0 13 4 0 0 82 18 18
2011 LS 27 41 9 13 9 0 0 69 22 376
2011 LS-01 25 53 8 7 7 0 0 78 14 15
2011 LS-02 20 44 14 13 9 0 1 64 22 163
2011 LS-03 30 41 4 17 8 0 0 71 25 130
2011 LS-04 32 33 13 9 13 0 0 66 22 43
2011 LS-05 35 38 7 12 4 5 0 76 16 19

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 32 31 15 16 6 0 0 64 22 205
2014 LS-02 24 36 18 15 6 0 0 61 22 106
2014 LS-03 43 27 13 9 7 1 0 71 16 62
2014 LS-04 43 22 26 4 4 0 0 65 9 18

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 33 29 11 21 6 1 0 62 27 205
2014 LS-02 27 35 15 15 6 1 1 63 21 106
2014 LS-03 40 23 11 16 8 1 0 64 25 62
2014 LS-04 43 35 4 13 4 0 0 78 18 18
2011 LS 31 42 8 10 6 1 1 75 17 378
2011 LS-01 38 14 15 33 0 0 0 53 33 15
2011 LS-02 27 43 13 6 7 3 1 73 14 163
2011 LS-03 35 40 5 14 6 0 0 75 20 132
2011 LS-04 29 53 4 6 7 0 0 83 13 43
2011 LS-05 19 56 5 12 4 0 4 78 17 19

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 36 34 14 11 4 0 0 71 15 205
2014 LS-02 37 40 10 9 4 0 0 77 13 106
2014 LS-03 37 31 22 3 5 0 1 70 8 62
2014 LS-04 37 32 26 4 0 0 0 70 4 18
2011 LS 41 35 8 10 4 1 0 77 14 377
2011 LS-01 34 33 20 6 7 0 0 67 13 15
2011 LS-02 43 34 8 9 4 2 0 78 14 163
2011 LS-03 43 35 8 8 5 0 1 78 13 132
2011 LS-04 39 35 6 15 5 0 0 73 21 42
2011 LS-05 22 50 14 10 4 0 0 72 13 19

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 19 23 10 11 13 4 21 55 32 205
2014 LS-02 14 22 12 13 15 5 20 48 36 106
2014 LS-03 20 29 7 8 15 4 16 62 29 62
2014 LS-04 19 16 25 27 0 0 13 40 31 18
2011 LS 19 21 11 12 18 4 14 49 37 378
2011 LS-01 20 25 7 15 15 0 18 55 36 15
2011 LS-02 15 18 11 12 16 6 23 46 39 163
2011 LS-03 22 23 11 9 21 5 10 53 34 132
2011 LS-04 19 29 12 16 18 2 4 51 36 43
2011 LS-05 15 13 22 23 28 0 0 28 50 19
2008 LS 18 18 11 17 14 8 14 46 40 350
2008 LS-02 17 17 9 17 12 7 21 47 41 140
2008 LS-03 21 23 15 15 11 8 7 51 32 122
2008 LS-04 21 10 9 20 21 13 7 38 51 40
2008 LS-05 9 16 10 19 33 5 8 29 60 23

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 30 35 23 8 5 0 0 65 13 205
2014 LS-02 39 33 16 7 5 0 0 72 12 106
2014 LS-03 26 44 15 8 6 0 1 71 14 62
2014 LS-04 9 51 18 14 9 0 0 59 23 18
2011 LS 31 34 19 9 6 0 1 66 15 378
2011 LS-01 38 6 41 7 7 0 0 45 14 15
2011 LS-02 37 35 13 9 4 0 2 73 13 163
2011 LS-03 30 39 18 8 5 0 0 69 13 132
2011 LS-04 22 31 23 15 6 3 0 55 21 43
2011 LS-05 12 24 35 11 19 0 0 35 29 19
2008 LS 28 35 19 9 8 1 1 64 17 349
2008 LS-02 37 34 19 5 4 0 1 72 9 139
2008 LS-03 22 38 19 11 8 2 0 61 19 122
2008 LS-04 32 25 14 12 11 2 2 60 25 40
2008 LS-05 13 33 25 8 21 0 0 46 29 23

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 47 20 5 7 7 5 9 78 16 205
2014 LS-02 50 22 7 6 2 5 7 83 9 106
2014 LS-03 50 18 7 11 3 3 8 77 15 62
2014 LS-04 74 22 0 0 0 4 0 100 0 18
2011 LS 46 29 6 7 5 4 3 80 13 375
2011 LS-01 60 14 0 12 6 8 0 80 20 15
2011 LS-02 41 29 8 10 7 3 3 74 18 162
2011 LS-03 46 31 6 5 3 4 4 84 9 130
2011 LS-04 56 25 3 6 4 3 3 87 10 43
2011 LS-05 41 45 5 0 4 5 0 91 4 19

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 LS 19 42 39 205
2014 LS-02 11 46 43 106
2014 LS-03 16 43 41 62
2014 LS-04 9 44 47 18
2011 LS 24 41 35 377
2011 LS-01 60 14 26 15
2011 LS-02 24 41 35 162
2011 LS-03 20 46 34 132
2011 LS-04 30 34 36 43
2011 LS-05 15 33 52 19

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 LS 19 7 22 39 14 28
2014 LS-02 26 9 46 8 12 12
2011 LS 35 11 21 13 20 94
2011 LS-02 25 8 35 18 14 39
2011 LS-03 49 10 11 9 22 28
2011 LS-04 55 14 19 6 6 14
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 44 33 9 11 2 0 0 77 14 205
2014 LS-02 38 41 12 5 3 1 0 80 8 106
2014 LS-03 47 31 11 8 3 0 0 78 11 62
2014 LS-04 73 18 4 4 0 0 0 91 4 18
2011 LS 38 43 8 5 4 2 0 83 9 377
2011 LS-01 52 27 14 7 0 0 0 78 7 15
2011 LS-02 40 42 7 4 4 3 0 84 9 162
2011 LS-03 37 46 8 5 2 2 0 84 8 132
2011 LS-04 30 52 2 6 10 0 0 82 16 43
2011 LS-05 36 30 23 7 4 0 0 66 11 19
2008 LS 47 35 9 4 4 0 0 83 8 349
2008 LS-02 48 32 12 3 4 0 0 80 8 139
2008 LS-03 45 40 8 3 3 1 0 86 6 122
2008 LS-04 46 35 7 7 5 0 0 81 12 40
2008 LS-05 55 36 5 0 4 0 0 91 4 23

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 23 38 14 16 7 2 0 62 24 205
2014 LS-02 23 35 16 15 7 3 0 60 23 106
2014 LS-03 21 47 15 6 7 4 0 71 14 62
2014 LS-04 35 52 9 0 4 0 0 87 4 18
2011 LS 21 39 15 12 12 0 0 60 25 378
2011 LS-01 18 40 15 21 7 0 0 58 27 15
2011 LS-02 17 43 16 13 11 1 0 60 24 163
2011 LS-03 26 36 18 9 10 0 0 62 19 132
2011 LS-04 18 40 7 15 18 2 0 59 34 43
2011 LS-05 12 39 7 17 25 0 0 51 42 19

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 20 32 17 9 4 18 0 64 16 205
2014 LS-02 16 34 19 13 2 15 1 59 18 106
2014 LS-03 20 39 17 6 3 15 0 69 10 62
2014 LS-04 46 28 18 0 0 9 0 81 0 18
2011 LS 17 36 20 8 8 11 0 60 18 378
2011 LS-01 25 33 29 6 7 0 0 59 12 15
2011 LS-02 14 34 21 9 8 15 0 56 20 163
2011 LS-03 21 34 21 5 9 10 0 61 16 132
2011 LS-04 14 52 9 12 6 8 0 71 19 43
2011 LS-05 12 31 34 8 8 7 0 46 18 19

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 7 27 36 20 7 0 2 28 36 205
2014 LS-02 6 30 37 19 6 0 2 25 37 106
2014 LS-03 11 26 34 19 7 0 4 26 38 62
2014 LS-04 13 30 24 29 5 0 0 34 43 18
2011 LS 13 26 34 17 6 2 2 24 41 375
2011 LS-01 0 28 27 34 12 0 0 45 28 15
2011 LS-02 9 22 37 21 7 2 4 29 32 161
2011 LS-03 13 29 32 16 4 3 2 21 45 131
2011 LS-04 19 34 29 13 4 0 0 18 53 43
2011 LS-05 37 25 34 4 0 0 0 4 62 19
2008 LS 7 22 38 19 11 0 1 31 30 348
2008 LS-02 5 20 31 28 12 1 3 42 26 139
2008 LS-03 6 26 47 10 10 0 1 20 32 121
2008 LS-04 15 25 33 17 10 0 0 27 40 40
2008 LS-05 13 17 58 12 0 0 0 12 30 23

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 15 31 23 18 10 1 2 29 47 205
2014 LS-02 18 30 24 16 9 1 2 26 50 106
2014 LS-03 15 20 27 23 9 1 4 34 37 62
2014 LS-04 13 34 14 29 10 0 0 39 47 18
2011 LS 19 19 28 18 11 3 2 30 40 375
2011 LS-01 0 33 50 0 12 0 5 12 35 15
2011 LS-02 16 16 31 16 14 4 3 32 34 162
2011 LS-03 18 20 27 22 7 5 2 31 40 130
2011 LS-04 28 21 22 19 10 0 0 29 49 43
2011 LS-05 34 33 13 20 0 0 0 20 67 19
2008 LS 9 18 25 25 19 1 2 46 28 347
2008 LS-02 6 19 23 28 21 1 3 51 25 139
2008 LS-03 9 18 27 26 15 2 1 43 29 120
2008 LS-04 13 18 29 27 12 0 0 40 31 40
2008 LS-05 8 16 36 16 18 0 5 36 26 23

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 15 27 19 19 10 8 3 32 47 205
2014 LS-02 14 28 20 21 10 4 2 33 45 106
2014 LS-03 18 20 25 22 10 1 4 34 40 62
2014 LS-04 23 38 17 18 5 0 0 22 61 18
2011 LS 17 26 24 17 7 2 6 26 47 376
2011 LS-01 7 21 21 8 31 0 12 44 33 15
2011 LS-02 17 22 21 19 8 4 9 31 44 162
2011 LS-03 15 27 29 17 5 1 5 24 45 131
2011 LS-04 26 29 33 11 0 0 2 11 56 43
2011 LS-05 23 45 7 11 7 7 0 19 73 19
2008 LS 13 22 28 20 11 2 4 33 37 349
2008 LS-02 9 20 24 25 14 3 6 43 31 139
2008 LS-03 15 23 35 15 7 1 3 23 40 122
2008 LS-04 22 20 27 21 10 0 0 32 42 40
2008 LS-05 27 20 40 8 5 0 0 14 47 23

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 4 10 34 37 12 1 3 51 14 205
2014 LS-02 3 10 32 37 15 0 3 54 13 106
2014 LS-03 6 8 35 36 8 3 4 47 15 62
2014 LS-04 4 18 49 24 5 0 0 29 22 18
2011 LS 7 13 32 28 14 2 4 45 21 373
2011 LS-01 8 14 28 7 42 0 0 49 23 14
2011 LS-02 3 9 27 36 16 2 7 57 13 161
2011 LS-03 7 13 36 27 10 2 3 40 21 130
2011 LS-04 16 15 37 26 4 0 2 31 32 43
2011 LS-05 15 34 40 7 4 0 0 11 50 19
2008 LS 6 11 35 30 15 1 2 47 17 347
2008 LS-02 3 8 30 32 23 1 2 58 11 138
2008 LS-03 5 12 45 26 10 1 1 36 18 121
2008 LS-04 20 10 31 37 2 0 0 39 30 40
2008 LS-05 5 25 45 17 8 0 0 25 31 23

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 30 27 22 11 7 1 3 18 59 205
2014 LS-02 28 25 29 9 8 1 1 17 54 106
2014 LS-03 24 33 21 10 7 0 6 18 60 62
2014 LS-04 18 44 22 17 0 0 0 17 61 18
2011 LS 25 28 28 10 6 2 2 16 55 377
2011 LS-01 28 13 22 15 17 0 5 33 44 15
2011 LS-02 26 22 28 12 7 3 2 20 51 162
2011 LS-03 20 30 33 10 4 1 2 14 52 132
2011 LS-04 34 34 25 5 0 2 0 5 70 43
2011 LS-05 33 55 12 0 0 0 0 0 88 19
2008 LS 21 22 30 15 9 1 2 24 45 348
2008 LS-02 20 16 35 13 13 1 2 27 37 140
2008 LS-03 24 28 23 16 6 1 2 22 54 120
2008 LS-04 19 26 30 20 0 2 2 21 47 40
2008 LS-05 21 34 41 4 0 0 0 4 55 23

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 8 23 20 24 16 2 6 44 34 204
2014 LS-02 6 17 24 29 16 4 4 49 24 105
2014 LS-03 11 23 23 18 14 0 12 36 38 62
2014 LS-04 21 18 13 34 15 0 0 49 38 18
2011 LS 12 14 29 24 12 3 6 39 29 375
2011 LS-01 28 6 36 6 12 12 0 20 39 15
2011 LS-02 11 12 26 21 16 4 11 43 27 162
2011 LS-03 6 14 35 30 7 2 5 40 22 130
2011 LS-04 21 24 24 17 11 3 0 29 47 43
2011 LS-05 22 17 21 36 4 0 0 40 39 19
2008 LS 7 18 30 23 16 2 4 41 27 349
2008 LS-02 4 17 24 25 22 4 4 51 23 139
2008 LS-03 8 19 37 21 13 1 2 35 27 122
2008 LS-04 10 20 38 23 7 0 2 30 31 40
2008 LS-05 13 20 38 20 9 0 0 29 33 23

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 17 22 29 13 14 2 3 29 41 202
2014 LS-02 14 19 37 14 11 3 2 26 35 103
2014 LS-03 20 25 28 16 5 1 4 23 48 62
2014 LS-04 27 30 29 10 5 0 0 15 57 18

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 58 35 4 2 0 0 0 94 2 205
2014 LS-02 61 31 3 4 1 0 1 92 5 106
2014 LS-03 55 37 8 0 0 0 0 92 0 62
2014 LS-04 82 18 0 0 0 0 0 100 0 18
2011 LS 59 34 3 3 1 0 0 93 4 377
2011 LS-01 65 21 8 6 0 0 0 86 6 15
2011 LS-02 54 38 3 3 1 1 0 92 4 163
2011 LS-03 61 33 1 4 1 0 0 94 5 131
2011 LS-04 64 30 6 0 0 0 0 94 0 43
2011 LS-05 68 28 0 4 0 0 0 96 4 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 47 27 6 9 9 1 0 75 19 205
2014 LS-02 43 30 10 11 5 0 1 74 16 106
2014 LS-03 52 28 4 11 3 3 0 82 14 62
2014 LS-04 59 23 4 9 4 0 0 82 13 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 49 35 5 9 3 0 0 84 11 205
2014 LS-02 45 42 6 4 3 0 0 87 7 106
2014 LS-03 57 31 4 4 4 0 0 88 8 62
2014 LS-04 69 18 9 0 4 0 0 87 4 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 38 30 16 5 3 8 0 74 8 205
2014 LS-02 40 33 12 7 3 6 0 77 10 106
2014 LS-03 36 32 13 4 4 10 0 76 10 62
2014 LS-04 60 27 9 4 0 0 0 87 4 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 35 34 11 10 4 6 0 74 14 205
2014 LS-02 32 42 14 5 2 5 0 78 8 106
2014 LS-03 38 31 15 3 7 6 0 74 11 62
2014 LS-04 56 27 0 9 9 0 0 82 18 18
2011 LS 28 36 19 6 7 4 0 67 14 377
2011 LS-01 47 32 15 0 7 0 0 79 7 15
2011 LS-02 20 38 21 7 7 7 0 63 14 163
2011 LS-03 32 35 19 5 8 1 0 68 13 131
2011 LS-04 27 39 8 7 11 8 0 72 20 43
2011 LS-05 30 39 27 4 0 0 0 69 4 19

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 47 28 10 4 8 2 0 77 13 205
2014 LS-02 42 39 10 7 2 0 0 81 9 106
2014 LS-03 51 24 16 1 6 3 0 76 7 62
2014 LS-04 74 13 9 0 4 0 0 87 4 18
2011 LS 33 40 13 7 6 1 0 74 13 378
2011 LS-01 37 26 8 22 7 0 0 63 28 15
2011 LS-02 28 40 17 6 7 2 1 70 13 163
2011 LS-03 38 38 12 5 6 1 0 76 11 132
2011 LS-04 29 50 2 12 7 0 0 79 19 43
2011 LS-05 34 52 9 0 4 0 0 87 4 19
2008 LS 39 35 10 8 7 1 0 75 15 350
2008 LS-02 37 36 13 9 5 1 0 74 14 140
2008 LS-03 38 38 8 5 9 2 0 78 15 122
2008 LS-04 43 32 8 7 7 2 0 77 15 40
2008 LS-05 42 36 5 5 8 4 0 81 14 23

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 30 33 14 15 3 2 3 66 19 204
2014 LS-02 29 30 21 11 4 1 5 62 16 106
2014 LS-03 38 31 8 12 4 3 4 74 17 62
2014 LS-04 17 54 19 5 5 0 0 71 10 17

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 43 41 8 2 1 5 0 88 3 205
2014 LS-02 37 43 8 5 2 5 0 85 7 106
2014 LS-03 53 29 10 0 0 7 0 89 0 62
2014 LS-04 54 23 18 4 0 0 0 77 4 18
2011 LS 41 33 12 5 3 5 0 78 9 378
2011 LS-01 32 40 22 0 0 0 6 77 0 15
2011 LS-02 33 38 11 6 3 9 0 78 9 163
2011 LS-03 48 29 11 5 4 4 0 80 9 132
2011 LS-04 48 27 16 2 6 2 0 76 8 43
2011 LS-05 41 35 12 9 4 0 0 76 13 19

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 41 30 9 6 4 10 0 79 11 205
2014 LS-02 33 43 7 5 6 7 0 81 11 106
2014 LS-03 53 25 13 4 3 2 0 79 7 62
2014 LS-04 68 9 10 9 4 0 0 77 13 18
2011 LS 34 35 10 9 5 5 1 74 16 378
2011 LS-01 19 38 8 14 7 13 0 66 24 15
2011 LS-02 31 32 10 15 7 5 1 66 23 163
2011 LS-03 34 41 10 6 3 5 1 80 10 132
2011 LS-04 46 28 11 2 3 4 7 82 6 43
2011 LS-05 42 33 12 7 5 0 0 76 12 19
2008 LS 34 33 6 12 9 5 1 70 23 350
2008 LS-02 34 31 7 11 10 7 1 70 23 140
2008 LS-03 26 40 5 11 11 4 2 70 24 122
2008 LS-04 49 26 2 19 3 0 0 75 23 40
2008 LS-05 42 28 13 13 0 4 0 73 14 23

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 32 34 13 7 8 7 0 71 15 205
2014 LS-02 29 34 19 5 6 6 0 68 12 106
2014 LS-03 40 25 15 7 6 8 0 70 14 62
2014 LS-04 46 27 0 4 13 9 0 81 19 18
2011 LS 18 33 17 16 8 7 1 56 25 376
2011 LS-01 19 36 15 22 7 0 0 55 29 15
2011 LS-02 15 31 16 18 10 9 1 51 31 162
2011 LS-03 20 35 16 15 4 10 1 61 22 131
2011 LS-04 20 35 24 9 10 2 0 56 19 43
2011 LS-05 15 37 21 20 7 0 0 52 27 19

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 21 24 14 14 8 17 4 56 27 205
2014 LS-02 15 24 17 20 9 13 2 46 34 106
2014 LS-03 29 23 13 11 8 14 1 61 23 62
2014 LS-04 20 40 18 0 13 9 0 65 14 18
2011 LS 12 19 21 14 14 18 1 39 35 377
2011 LS-01 13 30 15 14 0 27 0 60 19 15
2011 LS-02 11 15 24 16 16 18 0 32 39 162
2011 LS-03 14 20 17 14 13 20 2 44 35 132
2011 LS-04 7 34 17 14 12 14 3 49 31 43
2011 LS-05 24 8 37 4 16 12 0 35 23 19

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 27 53 3 14 3 0 0 80 17 205
2014 LS-02 22 52 5 19 2 0 0 75 21 106
2014 LS-03 34 47 4 8 7 0 0 81 15 62
2014 LS-04 38 53 0 9 0 0 0 91 9 18
2011 LS 33 48 4 12 4 0 0 81 16 377
2011 LS-01 23 48 0 29 0 0 0 71 29 15
2011 LS-02 27 49 4 15 5 0 0 76 20 162
2011 LS-03 38 48 4 7 3 0 0 86 10 132
2011 LS-04 36 44 5 10 6 0 0 80 15 43
2011 LS-05 44 39 0 14 4 0 0 83 17 19
2008 LS 35 47 4 10 5 0 0 82 14 349
2008 LS-02 34 49 5 9 3 0 0 83 12 140
2008 LS-03 36 42 3 11 7 0 1 79 18 122
2008 LS-04 29 59 0 10 2 0 0 88 12 39
2008 LS-05 52 34 0 13 0 0 0 87 13 23

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 50 32 6 9 4 0 0 82 12 204
2014 LS-02 36 46 7 9 3 0 0 82 12 106
2014 LS-03 61 19 5 7 7 0 0 81 14 62
2014 LS-04 70 21 0 5 5 0 0 91 9 17
2011 LS 48 32 7 9 4 0 0 80 13 377
2011 LS-01 34 45 0 14 7 0 0 79 21 14
2011 LS-02 46 36 6 9 3 0 0 82 12 163
2011 LS-03 49 28 7 10 5 0 0 78 15 132
2011 LS-04 50 30 6 9 5 0 0 80 14 43
2011 LS-05 48 38 10 0 4 0 0 86 4 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 46 38 8 7 1 0 0 85 8 205
2014 LS-02 43 41 8 7 1 0 0 84 8 106
2014 LS-03 55 28 10 6 1 0 0 83 7 62
2014 LS-04 71 18 4 7 0 0 0 89 7 18

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 75 19 5 1 0 0 0 94 1 205
2014 LS-02 74 14 9 2 0 0 0 89 2 106
2014 LS-03 68 28 1 1 0 1 0 97 1 62
2014 LS-04 91 9 0 0 0 0 0 100 0 18
2011 LS 73 19 3 4 0 0 1 92 5 377
2011 LS-01 78 14 8 0 0 0 0 92 0 15
2011 LS-02 73 17 4 6 0 0 1 90 6 162
2011 LS-03 76 20 0 2 1 1 1 97 3 132
2011 LS-04 66 21 9 5 0 0 0 86 5 43
2011 LS-05 67 15 7 10 0 0 0 83 10 19
2008 LS 73 21 3 2 1 1 0 94 3 348
2008 LS-02 75 18 3 2 1 1 0 94 3 140
2008 LS-03 70 21 3 3 2 1 0 92 4 122
2008 LS-04 80 20 0 0 0 0 0 100 0 39
2008 LS-05 61 31 0 8 0 0 0 92 8 22

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 61 27 4 7 1 0 0 88 8 205
2014 LS-02 63 19 4 12 1 0 0 83 13 106
2014 LS-03 62 29 5 4 0 0 0 91 4 62
2014 LS-04 73 9 4 10 4 0 0 81 14 18
2011 LS 60 23 4 8 3 0 1 84 12 377
2011 LS-01 77 7 15 0 0 0 0 85 0 15
2011 LS-02 62 22 4 9 2 0 1 85 10 162
2011 LS-03 58 25 3 9 4 0 1 83 14 132
2011 LS-04 60 28 2 5 5 0 0 88 10 43
2011 LS-05 59 20 0 14 7 0 0 79 21 19
2008 LS 58 24 5 8 5 0 0 82 13 349
2008 LS-02 62 22 5 8 4 0 0 84 12 140
2008 LS-03 53 28 7 8 5 0 0 81 13 122
2008 LS-04 74 16 3 7 0 0 0 89 7 39
2008 LS-05 45 18 8 9 16 0 4 66 26 23

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 79 11 4 5 1 0 0 90 6 205
2014 LS-02 73 11 4 9 1 0 1 85 11 106
2014 LS-03 75 19 4 1 0 0 0 94 1 62
2014 LS-04 82 4 9 0 4 0 0 87 4 18
2011 LS 68 17 4 6 2 1 1 87 9 377
2011 LS-01 83 8 9 0 0 0 0 91 0 14
2011 LS-02 70 16 4 7 1 0 2 87 9 163
2011 LS-03 68 20 3 6 1 1 1 90 7 132
2011 LS-04 70 14 0 2 12 2 0 86 14 43
2011 LS-05 54 20 15 11 0 0 0 74 11 19
2008 LS 70 17 3 5 3 0 2 88 8 350
2008 LS-02 73 19 3 3 1 0 2 94 4 140
2008 LS-03 68 19 3 5 4 0 1 87 9 122
2008 LS-04 78 8 7 7 0 0 0 86 7 40
2008 LS-05 54 12 4 22 8 0 0 66 30 23

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 87 9 2 1 1 0 0 96 2 205
2014 LS-02 83 8 4 2 1 0 1 93 3 106
2014 LS-03 88 11 0 2 0 0 0 98 2 62
2014 LS-04 96 4 0 0 0 0 0 100 0 18
2011 LS 79 13 3 2 2 0 1 93 4 377
2011 LS-01 92 0 8 0 0 0 0 92 0 15
2011 LS-02 78 13 4 2 2 0 1 91 5 163
2011 LS-03 76 16 2 2 1 0 3 95 3 131
2011 LS-04 90 10 0 0 0 0 0 100 0 43
2011 LS-05 82 11 0 7 0 0 0 93 7 19
2008 LS 85 6 2 3 2 0 2 93 5 349
2008 LS-02 87 4 2 2 3 0 2 93 5 139
2008 LS-03 84 7 1 4 0 0 3 94 4 122
2008 LS-04 82 8 5 2 0 0 3 93 3 40
2008 LS-05 92 0 0 0 8 0 0 92 8 23

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 62 25 5 5 1 0 1 88 6 205
2014 LS-02 60 21 8 7 2 0 2 83 9 106
2014 LS-03 70 19 6 4 0 0 1 90 4 62
2014 LS-04 74 13 0 9 4 0 0 87 13 18

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 74 17 3 1 2 1 2 93 3 205
2014 LS-02 70 19 5 1 2 2 2 92 3 106
2014 LS-03 75 20 1 1 2 0 1 96 3 62
2014 LS-04 78 9 4 4 4 0 0 87 9 18
2011 LS 64 23 5 2 1 2 3 92 3 375
2011 LS-01 62 15 9 8 0 0 6 82 9 14
2011 LS-02 68 16 9 2 0 2 3 89 2 163
2011 LS-03 63 30 2 1 0 2 2 97 2 130
2011 LS-04 62 28 0 3 3 0 3 93 7 43
2011 LS-05 57 31 12 0 0 0 0 88 0 19
2008 LS 67 21 4 2 1 1 3 93 3 349
2008 LS-02 69 18 5 2 1 1 4 92 3 139
2008 LS-03 67 24 2 2 2 3 2 94 4 122
2008 LS-04 69 23 2 0 0 0 5 97 0 40
2008 LS-05 72 16 4 5 0 0 4 91 5 23

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LS 18 82 205
2014 LS-02 13 87 106
2014 LS-03 14 86 62

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 65 29
2014 LS-02 42 14

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 68 29
2014 LS-02 58 14

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 0 29
2014 LS-02 0 14

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 0 29
2014 LS-02 0 14

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 0 29
2014 LS-02 0 14

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 0 29
2014 LS-02 0 14

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 27 29
2014 LS-02 33 14

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 16 29

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 56 29

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 30 29
2014 LS-02 34 14

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 18 29

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 66 29
2014 LS-02 58 14

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 21 29
2014 LS-02 44 14

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 0 29
2014 LS-02 0 14

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 22 29

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 11 29

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 43 29
2014 LS-02 47 14

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 13 29

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS-02 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS-02 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 LS 49 29
2014 LS-02 46 14

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 50 28

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 18 28

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 12 28

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 19 28
2014 LS-02 38 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 0 28
2014 LS-02 0 13

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 54 28
2014 LS-02 42 13

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 LS 12 28

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 18 14 16 4 6 38 5 55 16 205
2014 LS-02 16 15 20 4 4 32 8 52 13 106
2014 LS-03 16 15 11 3 8 43 4 58 21 62
2014 LS-04 24 22 6 4 13 31 0 67 25 18

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 25 30 14 9 4 18 0 67 16 205
2014 LS-02 23 33 20 5 4 15 0 66 11 106
2014 LS-03 27 28 11 3 4 28 0 75 10 62
2014 LS-04 29 49 9 0 9 5 0 82 9 18
2011 LS 24 34 18 6 3 14 0 68 11 378
2011 LS-01 33 6 20 21 0 20 0 49 26 15
2011 LS-02 21 33 19 6 4 17 0 65 13 163
2011 LS-03 21 41 18 5 2 13 0 71 9 132
2011 LS-04 32 30 14 7 3 15 0 72 12 43
2011 LS-05 24 38 29 4 4 0 0 62 8 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LS 5 95 205
2014 LS-02 6 94 106

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 92 11

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 LS 57 11

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 48 11

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 LS 0 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 17 11 15 3 2 48 5 58 11 205
2014 LS-02 14 14 17 4 2 41 8 55 12 106
2014 LS-03 17 10 13 3 3 52 3 58 12 62
2014 LS-04 20 14 18 9 0 40 0 57 14 18

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 30 29 20 1 3 17 0 71 5 205
2014 LS-02 28 34 18 2 2 15 1 73 5 106
2014 LS-03 28 29 15 1 3 24 0 75 5 62
2014 LS-04 50 23 13 0 9 5 0 77 9 18
2011 LS 30 36 13 3 1 17 0 79 5 377
2011 LS-01 32 31 14 0 0 23 0 82 0 15
2011 LS-02 29 33 13 3 3 19 0 76 7 163
2011 LS-03 27 40 12 4 1 17 0 80 5 131
2011 LS-04 34 30 20 2 0 14 0 75 2 43
2011 LS-05 38 46 8 0 0 8 0 91 0 19

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LS 12 88 204
2014 LS-02 11 89 106
2014 LS-03 17 83 62

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LS 97 3 27
2014 LS-02 100 0 12
2014 LS-03 92 8 10

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 69 11 3 14 0 0 3 82 14 26
2014 LS-02 59 17 0 24 0 0 0 76 24 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 24 54 4 9 2 3 3 84 12 205
2014 LS-02 14 62 6 13 3 1 2 78 16 106
2014 LS-03 31 49 3 8 4 3 3 85 12 62
2014 LS-04 65 29 6 0 0 0 0 94 0 18
2011 LS 29 52 7 4 3 1 3 85 8 376
2011 LS-01 7 19 8 6 27 0 32 38 50 15
2011 LS-02 22 53 11 7 3 2 2 79 10 161
2011 LS-03 33 54 5 3 2 1 3 90 5 132
2011 LS-04 32 64 4 0 0 0 0 96 0 43
2011 LS-05 58 42 0 0 0 0 0 100 0 19
2008 LS 32 50 6 9 1 1 1 84 10 349
2008 LS-02 25 53 7 12 2 0 1 79 14 140
2008 LS-03 36 51 6 4 1 1 1 88 5 121
2008 LS-04 36 49 5 10 0 0 0 85 10 40
2008 LS-05 56 40 4 0 0 0 0 96 0 23

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 9 14 21 8 5 37 5 41 22 205
2014 LS-02 6 15 30 10 7 28 4 31 25 106
2014 LS-03 13 15 13 8 4 38 8 53 23 62
2014 LS-04 18 13 24 0 4 41 0 52 7 18
2011 LS 8 23 22 11 4 28 5 45 23 377
2011 LS-01 0 5 22 14 0 34 24 12 34 15
2011 LS-02 5 21 19 9 5 36 4 44 24 163
2011 LS-03 11 20 23 15 5 22 5 42 27 131
2011 LS-04 4 30 28 8 5 20 6 45 18 43
2011 LS-05 18 46 16 0 0 12 8 80 0 19

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 43 29 9 3 0 13 3 86 4 205
2014 LS-02 41 35 11 4 1 6 2 82 5 106
2014 LS-03 47 28 8 3 0 11 3 88 3 62
2014 LS-04 68 22 10 0 0 0 0 90 0 18
2011 LS 41 34 9 3 2 9 3 85 5 378
2011 LS-01 12 6 22 0 0 28 32 45 0 15
2011 LS-02 40 39 7 2 1 9 2 88 4 163
2011 LS-03 45 32 8 3 3 6 3 84 7 132
2011 LS-04 48 36 6 4 3 3 0 86 7 43
2011 LS-05 33 29 23 0 0 14 0 73 0 19
2008 LS 47 33 8 2 0 7 1 88 3 350
2008 LS-02 46 33 8 2 1 9 2 89 3 140
2008 LS-03 50 33 7 3 1 5 1 88 4 122
2008 LS-04 43 31 11 4 0 11 0 83 5 40
2008 LS-05 60 36 4 0 0 0 0 96 0 23

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LS 32 24 14 4 1 22 3 74 7 205
2014 LS-02 28 24 18 6 2 18 3 66 11 106
2014 LS-03 36 28 12 3 2 17 3 80 5 62
2014 LS-04 59 13 19 4 0 4 0 76 5 18
2011 LS 29 32 12 4 3 17 3 76 9 375
2011 LS-01 13 7 15 0 0 30 35 57 0 14
2011 LS-02 24 36 14 2 2 21 2 77 5 161
2011 LS-03 30 30 11 5 5 16 3 74 12 132
2011 LS-04 42 35 6 6 3 8 0 84 10 43
2011 LS-05 39 33 13 12 0 4 0 75 12 19
2008 LS 41 28 12 5 3 10 2 78 9 350
2008 LS-02 40 25 13 4 2 13 2 77 8 140
2008 LS-03 38 31 12 6 4 9 0 76 11 122
2008 LS-04 43 30 8 5 5 7 2 80 10 40
2008 LS-05 55 26 12 4 0 4 0 84 4 23