2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group LA

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015. Results for the LA and LP occupational groups have been revised and updated on May 20, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 52 47 2 0 0 0 0 98 0 45
2014 LA-02 62 38 0 0 0 0 0 100 0 26
2011 LA 37 44 9 7 3 0 0 81 10 2235
2011 LA-01 39 45 8 6 2 0 0 84 8 528
2011 LA-02 35 43 9 8 4 0 0 79 12 1440
2011 LA-03 45 43 5 5 3 0 0 88 8 221
2008 LA 39 44 9 7 3 0 0 82 9 2086
2008 LA-01 43 40 11 4 1 0 0 83 5 326
2008 LA-02 32 42 12 9 4 0 0 74 13 239
2008 LA-03 34 47 8 7 4 0 0 81 11 861

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 85 13 2 0 0 0 0 98 0 45
2014 LA-02 87 13 0 0 0 0 0 100 0 26
2011 LA 71 25 3 1 0 0 0 96 1 2233
2011 LA-01 70 26 3 1 0 0 0 96 1 527
2011 LA-02 69 26 3 1 0 0 0 96 1 1439
2011 LA-03 79 19 1 0 0 0 0 98 1 221

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 87 11 2 0 0 0 0 98 0 45
2014 LA-02 85 15 0 0 0 0 0 100 0 26
2011 LA 58 34 5 2 1 0 0 92 3 2234
2011 LA-01 54 38 7 2 0 0 0 91 2 529
2011 LA-02 58 33 5 2 1 0 0 91 3 1441
2011 LA-03 70 27 2 1 0 0 0 97 1 218

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 75 23 0 1 0 0 0 99 1 45
2014 LA-02 78 19 0 3 0 0 0 97 3 26
2011 LA 42 43 8 6 2 0 0 84 8 2235
2011 LA-01 46 41 6 5 2 0 0 87 6 528
2011 LA-02 39 44 9 6 3 0 0 83 9 1440
2011 LA-03 46 42 6 5 2 0 0 88 6 221
2008 LA 42 43 7 6 2 0 0 85 8 2091
2008 LA-01 48 41 7 4 1 0 0 88 5 327
2008 LA-02 34 46 10 7 4 0 0 79 10 240
2008 LA-03 40 43 7 7 3 0 0 83 10 863

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 48 37 9 7 0 0 0 85 7 45
2014 LA-02 61 22 4 12 0 0 0 83 12 26
2011 LA 30 36 15 12 6 1 0 67 18 2232
2011 LA-01 40 37 12 8 2 0 0 77 10 528
2011 LA-02 25 36 17 13 8 1 0 61 21 1438
2011 LA-03 39 36 11 9 5 0 0 75 14 220

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 51 30 11 8 0 0 0 81 8 45
2014 LA-02 68 15 4 12 0 0 0 83 12 26
2011 LA 28 39 13 14 7 0 0 66 21 2229
2011 LA-01 35 41 10 10 4 0 0 76 14 524
2011 LA-02 24 38 15 16 8 0 0 61 24 1439
2011 LA-03 36 38 8 12 6 0 0 74 18 220
2008 LA 28 39 13 13 7 0 0 67 20 2093
2008 LA-01 35 40 7 12 3 2 1 77 16 326
2008 LA-02 22 39 15 16 8 0 0 61 24 240
2008 LA-03 24 38 15 13 9 0 0 62 23 866

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 46 35 8 7 2 2 0 83 9 45
2014 LA-02 56 27 7 6 4 0 0 83 11 26
2011 LA 31 27 16 11 7 5 2 63 20 2229
2011 LA-01 34 25 15 9 7 6 3 66 17 527
2011 LA-02 28 27 17 13 8 6 2 60 22 1436
2011 LA-03 40 29 13 6 6 4 3 74 12 221
2008 LA 31 30 15 11 6 5 2 65 18 2094
2008 LA-01 33 29 12 12 4 8 1 69 18 326
2008 LA-02 21 32 16 15 9 5 2 57 26 240
2008 LA-03 30 29 16 12 6 5 2 63 20 866
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 64 25 10 1 0 0 0 89 1 45
2014 LA-02 78 11 8 3 0 0 0 89 3 26
2011 LA 45 31 10 6 4 3 1 78 11 2231
2011 LA-01 48 32 10 4 2 3 1 83 6 529
2011 LA-02 43 31 11 7 5 2 1 76 13 1439
2011 LA-03 53 26 9 5 4 2 0 81 10 217
2008 LA 44 28 11 8 5 4 1 75 14 2091
2008 LA-01 47 29 6 5 6 5 1 82 12 326
2008 LA-02 41 29 12 9 6 2 0 72 16 239
2008 LA-03 40 28 12 9 5 5 0 72 15 864

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 55 37 2 5 0 0 0 93 5 45
2014 LA-02 68 22 0 10 0 0 0 90 10 26
2011 LA 36 36 11 11 6 1 0 72 17 2230
2011 LA-01 37 38 12 8 3 2 1 76 12 529
2011 LA-02 34 35 10 12 7 1 0 71 19 1436
2011 LA-03 43 31 9 10 5 1 0 76 15 219
2008 LA 35 34 11 11 7 1 1 70 18 2090
2008 LA-01 35 36 12 10 5 1 1 72 16 326
2008 LA-02 33 30 14 12 10 1 0 64 22 239
2008 LA-03 32 35 10 11 9 2 0 69 20 864

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 60 32 4 1 2 0 0 92 4 45
2014 LA-02 78 15 4 3 0 0 0 93 3 26

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 58 16 11 6 4 5 0 78 10 44
2014 LA-02 66 10 12 4 4 4 0 79 8 26
2011 LA 35 30 15 8 6 7 0 69 15 2232
2011 LA-01 39 32 13 4 2 8 0 78 7 526
2011 LA-02 31 29 16 10 7 7 0 65 18 1439
2011 LA-03 46 27 11 7 6 3 0 75 13 221

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 44 27 17 8 4 0 0 71 12 45
2014 LA-02 46 27 20 4 4 0 0 72 8 26
2011 LA 22 32 16 15 12 2 0 55 28 2228
2011 LA-01 31 35 16 10 5 2 0 68 16 527
2011 LA-02 18 30 17 18 15 2 0 49 33 1435
2011 LA-03 25 41 10 14 10 0 0 66 24 220
2008 LA 19 31 18 16 12 3 0 52 29 2087
2008 LA-01 25 35 17 10 9 5 0 63 19 326
2008 LA-02 14 30 24 14 15 1 0 46 30 238
2008 LA-03 16 29 19 19 14 3 0 46 34 863

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 34 38 15 5 6 1 0 74 11 45
2014 LA-02 32 41 14 3 8 3 0 74 11 26
2011 LA 12 30 19 20 10 8 0 46 33 2228
2011 LA-01 17 33 20 13 6 11 0 56 21 526
2011 LA-02 9 29 19 23 12 9 0 42 38 1436
2011 LA-03 15 36 16 22 10 1 0 51 32 220
2008 LA 11 29 19 20 11 9 0 44 35 2091
2008 LA-01 15 33 14 16 8 15 0 56 27 326
2008 LA-02 10 26 25 21 11 7 0 39 35 238
2008 LA-03 10 24 20 21 14 11 0 38 39 865

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 40 28 12 12 6 2 0 69 18 45
2014 LA-02 35 42 6 8 4 4 0 81 13 26
2011 LA 15 28 16 17 15 9 0 47 36 2229
2011 LA-01 20 29 17 15 9 11 0 55 26 526
2011 LA-02 12 25 16 20 18 9 0 41 42 1436
2011 LA-03 22 38 14 10 10 6 0 63 22 221
2008 LA 14 29 15 15 15 12 0 49 34 2092
2008 LA-01 20 31 13 11 10 14 0 60 25 325
2008 LA-02 10 27 18 18 17 10 0 41 39 239
2008 LA-03 11 26 15 18 17 13 0 43 40 866

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 31 34 7 24 3 0 0 65 28 45
2014 LA-02 42 27 0 24 7 0 0 69 31 26
2011 LA 12 33 16 21 13 4 0 48 35 2218
2011 LA-01 19 35 16 15 8 7 0 58 25 526
2011 LA-02 10 32 17 24 14 4 0 43 39 1427
2011 LA-03 16 34 14 21 14 1 0 51 35 220
2008 LA 15 36 15 20 9 4 0 54 30 2093
2008 LA-01 19 39 14 15 6 7 0 62 23 326
2008 LA-02 10 34 18 21 13 3 0 46 35 240
2008 LA-03 13 36 16 20 11 4 0 51 32 866

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 51 20 8 12 6 2 0 73 19 44
2014 LA-02 44 28 3 23 3 0 0 72 26 26
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 33 37 22 1 7 0 0 70 8 45
2014 LA-02 40 38 14 3 4 0 0 79 7 26
2011 LA 22 38 14 16 10 0 0 60 26 2236
2011 LA-01 28 41 16 11 3 1 0 70 14 529
2011 LA-02 19 37 13 19 13 0 0 55 32 1441
2011 LA-03 27 43 11 11 9 0 0 69 20 220

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 25 27 4 17 6 22 0 66 29 44
2014 LA-02 33 18 3 8 4 35 0 78 18 26

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 44 46 2 8 0 0 0 90 8 45
2014 LA-02 54 36 0 10 0 0 0 90 10 26
2011 LA 30 39 12 11 7 1 0 70 18 2232
2011 LA-01 33 42 10 11 3 1 1 76 14 527
2011 LA-02 28 38 13 11 9 1 0 67 20 1440
2011 LA-03 34 40 10 10 5 0 0 75 16 219
2008 LA 27 37 12 13 9 1 1 66 22 2092
2008 LA-01 32 36 10 14 7 1 0 69 21 326
2008 LA-02 25 38 12 12 13 0 1 63 25 239
2008 LA-03 26 38 12 13 10 1 1 65 23 864

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 60 31 5 4 0 0 1 92 4 45
2014 LA-02 72 19 0 7 0 0 3 93 7 26
2011 LA 38 32 12 7 4 5 1 74 12 2227
2011 LA-01 38 33 12 6 2 7 2 77 9 528
2011 LA-02 37 31 13 8 5 5 1 72 14 1434
2011 LA-03 46 34 6 6 3 3 1 84 10 219
2008 LA 34 32 13 7 6 7 1 72 14 2089
2008 LA-01 37 31 9 6 5 10 1 77 13 325
2008 LA-02 32 29 17 8 8 5 2 64 17 239
2008 LA-03 30 32 13 8 6 9 1 70 15 863

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 49 42 3 2 2 1 0 92 4 44
2014 LA-02 61 29 6 4 0 0 0 90 4 26
2011 LA 34 39 10 12 4 2 0 74 16 2232
2011 LA-01 43 36 9 7 2 3 0 81 9 529
2011 LA-02 28 40 11 15 4 2 0 70 19 1437
2011 LA-03 42 40 6 9 3 0 1 83 12 220
2008 LA 37 38 8 10 4 3 0 78 14 2086
2008 LA-01 45 34 8 6 3 5 0 82 10 325
2008 LA-02 31 37 10 15 5 1 0 69 21 238
2008 LA-03 32 40 9 11 4 3 0 75 16 864

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 47 21 12 9 4 8 0 73 14 45
2014 LA-02 66 18 0 4 4 8 0 92 8 26
2011 LA 30 25 12 11 8 13 1 63 22 2230
2011 LA-01 30 21 13 8 4 22 1 67 17 527
2011 LA-02 26 25 13 13 10 12 0 58 27 1436
2011 LA-03 52 29 6 5 3 5 0 86 8 221
2008 LA 32 25 11 12 9 11 1 64 23 2086
2008 LA-01 32 21 11 11 7 18 1 64 22 325
2008 LA-02 28 24 13 12 12 10 0 58 27 239
2008 LA-03 23 25 13 14 11 14 0 56 29 863

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 50 23 8 14 6 0 0 73 20 45
2014 LA-02 57 23 4 8 8 0 0 80 16 26
2011 LA 34 43 8 10 4 0 0 78 14 2236
2011 LA-01 42 37 8 9 4 0 0 80 13 529
2011 LA-02 30 46 8 11 5 0 0 77 16 1442
2011 LA-03 38 44 9 6 3 0 1 83 8 219
2008 LA 24 48 11 12 6 0 0 72 18 2091
2008 LA-01 33 45 8 9 4 0 0 79 13 325
2008 LA-02 19 44 15 15 7 0 0 63 22 238
2008 LA-03 21 48 11 12 8 0 0 69 20 864

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 69 30 2 0 0 0 0 98 0 45
2014 LA-02 79 21 0 0 0 0 0 100 0 26
2011 LA 50 38 6 5 2 0 0 87 6 2231
2011 LA-01 50 37 7 4 2 0 0 88 6 525
2011 LA-02 48 38 7 5 2 0 0 86 7 1439
2011 LA-03 58 36 2 3 1 0 0 94 4 221
2008 LA 46 40 7 5 2 0 0 86 7 2095
2008 LA-01 47 39 8 5 1 0 0 86 6 327
2008 LA-02 38 43 11 6 2 0 0 81 8 240
2008 LA-03 43 41 8 5 3 0 0 84 8 865

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 82 18 0 0 0 0 0 100 0 45
2014 LA-02 82 18 0 0 0 0 0 100 0 26
2011 LA 55 36 4 4 1 0 0 91 5 2233
2011 LA-01 49 39 5 6 1 0 0 88 7 527
2011 LA-02 56 35 4 3 2 0 0 91 5 1441
2011 LA-03 65 31 0 3 0 0 0 96 3 219
2008 LA 52 39 4 3 1 0 0 91 4 2095
2008 LA-01 51 42 4 2 1 0 0 93 3 326
2008 LA-02 49 40 8 2 0 0 0 89 3 239
2008 LA-03 49 40 4 5 2 0 0 89 7 866

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 32 40 9 13 4 2 0 74 17 44
2014 LA-02 36 31 9 20 4 0 0 67 24 26
2011 LA 21 34 13 16 15 1 0 56 31 2233
2011 LA-01 29 36 11 12 9 2 1 67 22 527
2011 LA-02 18 32 13 18 17 1 0 51 36 1441
2011 LA-03 21 42 14 12 10 0 0 63 22 219
2008 LA 16 35 17 18 13 1 0 51 31 2090
2008 LA-01 28 32 15 13 9 2 1 62 22 325
2008 LA-02 15 30 18 23 11 2 0 47 35 239
2008 LA-03 12 35 18 19 16 1 0 47 35 865

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 16 24 26 7 19 0 7 44 28 45
2014 LA-02 19 36 10 4 28 0 3 57 33 26
2011 LA 8 17 12 22 37 2 2 27 61 2234
2011 LA-01 10 16 13 24 31 4 2 28 59 527
2011 LA-02 6 15 11 23 42 1 1 22 67 1442
2011 LA-03 19 31 12 13 20 0 3 52 35 219
2008 LA 11 30 12 21 23 2 1 42 46 2084
2008 LA-01 20 33 15 15 13 5 1 55 29 322
2008 LA-02 6 23 14 28 28 1 1 29 57 238
2008 LA-03 7 27 11 25 29 1 1 35 55 864

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 33 41 10 10 6 0 0 74 16 45
2014 LA-02 44 31 10 14 0 0 0 75 14 26
2011 LA 26 42 11 13 7 0 0 68 21 2234
2011 LA-01 29 40 16 10 4 1 0 69 14 528
2011 LA-02 23 43 10 15 9 0 0 66 24 1441
2011 LA-03 41 37 5 12 4 0 0 78 16 219

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 31 38 23 2 7 0 0 69 9 45
2014 LA-02 35 47 11 0 7 0 0 82 7 26

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 47 28 21 4 0 0 0 75 4 45
2014 LA-02 58 31 8 3 0 0 0 90 3 26
2011 LA 31 44 10 11 4 0 0 75 15 2233
2011 LA-01 39 43 10 6 2 0 1 82 8 528
2011 LA-02 26 44 10 14 5 0 0 70 19 1440
2011 LA-03 37 44 9 6 3 0 0 82 9 219

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 51 33 2 12 2 0 0 84 14 45
2014 LA-02 66 30 0 4 0 0 0 96 4 26
2011 LA 36 40 9 9 6 0 0 77 14 2236
2011 LA-01 42 41 9 5 3 0 1 83 8 529
2011 LA-02 34 41 8 10 6 0 0 76 16 1440
2011 LA-03 31 38 12 9 10 0 0 70 19 221

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 21 7 10 7 24 4 28 40 46 45
2014 LA-02 26 3 3 9 11 7 42 56 39 26
2011 LA 15 22 10 16 25 1 11 41 48 2234
2011 LA-01 18 25 11 20 20 2 5 45 43 529
2011 LA-02 15 22 9 16 27 1 10 42 48 1439
2011 LA-03 3 11 7 10 30 0 38 23 65 221
2008 LA 5 10 6 17 44 2 15 19 73 2093
2008 LA-01 6 12 8 17 39 3 14 22 68 327
2008 LA-02 6 10 7 17 46 4 11 19 74 240
2008 LA-03 4 10 6 18 47 2 13 16 77 863

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 28 36 26 9 0 0 0 65 9 45
2014 LA-02 36 36 15 13 0 0 0 71 13 26
2011 LA 18 35 25 13 9 0 0 53 22 2232
2011 LA-01 22 38 24 12 4 0 0 60 16 528
2011 LA-02 17 36 26 12 9 0 0 53 21 1439
2011 LA-03 9 23 23 18 26 0 1 33 44 220
2008 LA 11 29 27 18 15 0 0 40 33 2094
2008 LA-01 16 33 26 14 10 0 0 49 24 326
2008 LA-02 10 27 32 17 14 0 0 37 31 239
2008 LA-03 12 32 26 16 13 0 0 45 29 866

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 58 18 8 7 0 5 5 83 8 45
2014 LA-02 77 3 7 7 0 6 0 85 7 26
2011 LA 44 28 9 6 7 3 3 77 14 2236
2011 LA-01 41 28 10 5 6 7 4 77 12 528
2011 LA-02 46 29 8 6 8 2 2 77 14 1442
2011 LA-03 38 28 9 6 6 4 10 76 13 220

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 LA 16 56 28 45
2014 LA-02 11 63 26 26
2011 LA 17 50 33 2236
2011 LA-01 18 43 39 528
2011 LA-02 16 52 32 1441
2011 LA-03 19 52 29 221

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2011 LA 15 31 19 29 6 380
2011 LA-01 0 36 26 23 14 99
2011 LA-02 16 30 18 33 3 234
2011 LA-03 46 29 7 16 2 42
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 53 42 4 1 0 0 0 95 1 45
2014 LA-02 57 36 4 3 0 0 0 93 3 26
2011 LA 34 43 11 8 3 1 0 78 11 2235
2011 LA-01 34 48 11 6 2 0 0 82 7 528
2011 LA-02 32 42 11 10 4 1 0 75 14 1442
2011 LA-03 48 39 6 5 1 0 0 88 7 220
2008 LA 41 41 9 5 3 1 0 82 9 2091
2008 LA-01 44 42 8 4 2 1 0 86 6 327
2008 LA-02 41 39 11 5 3 2 0 81 8 240
2008 LA-03 37 41 11 6 4 1 0 79 10 863

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 43 40 11 4 0 2 0 85 4 45
2014 LA-02 44 28 17 7 0 4 0 75 7 26
2011 LA 17 39 21 15 6 3 0 58 21 2230
2011 LA-01 24 39 21 9 2 5 0 66 12 527
2011 LA-02 15 38 21 17 7 2 0 54 24 1438
2011 LA-03 17 43 17 14 7 1 0 61 21 220

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 48 30 11 2 0 9 0 86 2 45
2014 LA-02 54 21 13 0 0 13 0 85 0 26
2011 LA 15 32 22 10 5 16 0 56 18 2224
2011 LA-01 20 33 21 6 2 18 0 64 10 525
2011 LA-02 13 30 23 12 6 16 0 52 21 1434
2011 LA-03 13 42 21 10 6 7 1 60 17 219

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 4 9 26 46 16 0 0 61 13 45
2014 LA-02 4 10 26 50 9 0 0 60 14 26
2011 LA 5 17 37 24 12 2 3 38 23 2229
2011 LA-01 3 9 35 27 18 4 4 49 13 529
2011 LA-02 6 19 38 23 11 1 3 35 26 1434
2011 LA-03 5 20 40 24 9 0 1 33 26 220
2008 LA 5 20 40 22 9 1 2 32 26 2094
2008 LA-01 5 11 32 31 17 3 2 50 16 326
2008 LA-02 5 26 41 17 6 2 2 24 33 240
2008 LA-03 5 20 40 22 9 2 2 33 26 865

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 2 12 17 38 24 0 7 67 15 45
2014 LA-02 0 12 12 46 24 0 7 74 12 26
2011 LA 5 10 24 33 21 3 4 57 17 2229
2011 LA-01 4 7 19 32 27 5 6 66 12 529
2011 LA-02 6 12 26 32 19 2 4 54 19 1435
2011 LA-03 4 9 29 34 20 0 3 56 14 219
2008 LA 5 14 28 32 16 2 3 51 20 2092
2008 LA-01 5 11 23 34 21 4 3 59 16 327
2008 LA-02 6 15 31 27 15 3 4 45 22 240
2008 LA-03 5 15 27 33 16 2 2 52 20 864

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 0 10 21 44 19 0 6 67 10 45
2014 LA-02 0 7 21 59 14 0 0 72 7 26
2011 LA 11 20 32 20 13 1 4 35 32 2226
2011 LA-01 5 15 31 24 16 3 5 43 22 528
2011 LA-02 12 21 31 20 11 1 3 32 35 1433
2011 LA-03 16 22 34 15 12 0 1 27 38 219
2008 LA 9 22 32 24 10 1 2 35 32 2091
2008 LA-01 7 14 29 29 16 3 3 48 22 327
2008 LA-02 10 21 35 20 7 2 5 29 34 240
2008 LA-03 10 24 30 24 10 1 2 34 35 861

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 0 5 25 46 24 0 0 70 5 44
2014 LA-02 0 7 32 40 22 0 0 62 7 25
2011 LA 7 16 39 25 10 1 2 36 24 2217
2011 LA-01 3 9 33 32 18 2 4 53 12 524
2011 LA-02 8 18 41 23 7 1 2 32 27 1432
2011 LA-03 10 19 43 22 5 0 1 27 29 216
2008 LA 7 19 43 22 7 0 2 29 27 2089
2008 LA-01 4 14 38 28 14 0 2 43 18 326
2008 LA-02 7 22 43 20 5 1 2 26 30 239
2008 LA-03 8 19 41 23 8 0 1 31 27 862

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 4 27 27 28 14 0 0 42 31 45
2014 LA-02 4 21 29 30 16 0 0 47 25 26
2011 LA 14 23 31 18 9 1 4 28 39 2227
2011 LA-01 6 17 27 23 17 4 6 45 26 527
2011 LA-02 17 25 31 16 7 1 3 24 44 1434
2011 LA-03 15 28 36 14 5 0 1 20 43 220
2008 LA 13 25 31 19 8 1 2 29 40 2086
2008 LA-01 7 16 28 27 18 2 3 47 24 324
2008 LA-02 13 25 33 18 6 3 3 26 40 239
2008 LA-03 13 26 28 21 7 2 3 30 41 863

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 6 12 25 33 23 1 0 56 18 45
2014 LA-02 3 0 23 43 31 0 0 74 3 26
2011 LA 7 14 28 28 17 2 5 48 22 2226
2011 LA-01 5 10 22 25 24 6 8 57 18 528
2011 LA-02 7 16 29 28 14 1 4 45 25 1433
2011 LA-03 7 12 32 31 16 0 1 48 20 219
2008 LA 10 20 32 21 12 2 2 35 32 2090
2008 LA-01 8 19 23 22 20 4 5 45 30 325
2008 LA-02 11 19 35 19 11 3 2 32 31 240
2008 LA-03 11 20 34 20 11 2 2 32 32 863

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 2 15 35 29 16 4 0 47 17 45
2014 LA-02 0 19 21 39 19 3 0 59 20 26

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 70 26 4 0 0 0 0 96 0 45
2014 LA-02 68 32 0 0 0 0 0 100 0 26
2011 LA 67 30 2 1 0 0 0 97 1 2229
2011 LA-01 66 31 2 1 0 0 0 97 2 529
2011 LA-02 66 31 2 1 0 0 0 97 1 1435
2011 LA-03 72 27 1 0 0 0 0 99 0 220

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 62 21 8 7 2 0 0 82 10 45
2014 LA-02 58 24 0 14 4 0 0 82 18 26

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 60 27 4 7 2 0 0 87 9 45
2014 LA-02 78 22 0 0 0 0 0 100 0 26

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 47 40 4 2 0 7 0 94 2 45
2014 LA-02 56 30 0 3 0 11 0 96 4 26

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 49 39 4 2 2 3 0 92 4 45
2014 LA-02 70 20 0 4 0 6 0 96 4 26
2011 LA 29 40 15 8 6 3 0 71 14 2228
2011 LA-01 36 41 13 6 2 2 0 79 8 526
2011 LA-02 26 39 16 9 7 3 0 66 17 1435
2011 LA-03 36 44 10 4 5 1 0 81 9 221

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 72 21 5 2 0 0 0 93 2 45
2014 LA-02 78 18 0 4 0 0 0 96 4 26
2011 LA 37 39 10 8 6 0 0 76 14 2214
2011 LA-01 48 35 9 5 3 0 0 84 7 524
2011 LA-02 32 40 11 9 7 1 0 72 17 1423
2011 LA-03 44 38 6 7 5 0 0 83 12 221
2008 LA 35 38 10 9 8 0 0 73 18 2088
2008 LA-01 45 37 7 6 5 0 0 82 11 327
2008 LA-02 29 36 10 14 10 0 0 65 25 239
2008 LA-03 29 38 11 9 11 1 0 68 20 862

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 55 24 2 11 4 2 1 82 16 45
2014 LA-02 62 17 4 11 0 4 3 84 12 26

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 64 32 2 2 0 0 0 96 2 45
2014 LA-02 72 24 0 4 0 0 0 96 4 26
2011 LA 48 35 9 3 1 3 1 86 5 2227
2011 LA-01 49 35 10 2 0 4 0 87 2 524
2011 LA-02 46 35 9 4 2 3 1 85 6 1437
2011 LA-03 59 32 5 2 0 2 0 93 2 220

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 65 19 6 7 1 0 2 85 9 45
2014 LA-02 76 11 3 4 3 0 4 90 7 26
2011 LA 42 33 10 8 5 3 0 77 13 2226
2011 LA-01 44 32 11 6 2 4 0 80 9 526
2011 LA-02 39 34 9 9 6 2 0 76 15 1437
2011 LA-03 53 30 8 4 3 1 0 84 7 217
2008 LA 35 37 8 11 6 3 1 75 17 2090
2008 LA-01 36 37 9 11 4 4 0 76 15 325
2008 LA-02 29 40 10 11 7 2 1 71 19 239
2008 LA-03 31 36 8 13 8 4 0 70 21 866

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 58 28 9 3 2 0 0 86 6 45
2014 LA-02 70 20 6 4 0 0 0 90 4 26
2011 LA 24 38 16 12 6 3 1 64 19 2237
2011 LA-01 25 40 14 11 4 5 1 69 16 528
2011 LA-02 22 37 17 14 7 3 0 61 22 1442
2011 LA-03 36 39 10 7 5 1 0 77 13 221

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 41 15 12 4 8 16 5 70 15 45
2014 LA-02 44 16 3 0 12 19 6 80 16 26
2011 LA 11 16 18 17 16 17 5 35 43 2236
2011 LA-01 12 17 18 17 8 23 4 40 35 528
2011 LA-02 9 15 17 18 21 16 4 30 48 1441
2011 LA-03 21 20 16 11 11 11 10 52 28 221

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 48 38 0 4 10 0 0 86 14 45
2014 LA-02 54 39 0 7 0 0 0 93 7 26
2011 LA 33 50 3 11 3 0 0 83 14 2237
2011 LA-01 33 54 4 8 2 0 0 86 10 528
2011 LA-02 32 50 3 12 3 0 0 82 15 1442
2011 LA-03 40 43 3 9 4 0 0 83 13 221
2008 LA 33 47 4 12 4 0 0 81 15 2093
2008 LA-01 37 45 3 11 3 0 0 82 15 327
2008 LA-02 28 46 6 16 5 0 0 73 21 239
2008 LA-03 29 51 4 11 5 0 0 80 16 864

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 51 33 5 2 10 0 0 84 11 45
2014 LA-02 62 30 4 3 0 0 0 92 3 26
2011 LA 46 37 5 8 4 0 0 83 12 2228
2011 LA-01 41 38 5 11 5 0 0 79 16 528
2011 LA-02 46 37 5 8 3 0 0 83 12 1435
2011 LA-03 61 30 2 4 2 0 0 91 7 220

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 60 36 2 2 0 0 0 97 2 45
2014 LA-02 75 22 0 3 0 0 0 97 3 26

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 89 8 2 0 0 0 0 98 0 45
2014 LA-02 93 3 4 0 0 0 0 96 0 26
2011 LA 72 19 4 3 1 1 1 93 4 2233
2011 LA-01 75 17 3 2 1 1 1 94 3 526
2011 LA-02 70 20 4 3 1 1 1 92 4 1440
2011 LA-03 73 20 4 2 0 0 0 94 2 221
2008 LA 68 22 3 4 2 1 1 91 6 2094
2008 LA-01 68 22 2 3 1 1 1 93 5 327
2008 LA-02 67 24 2 4 2 1 0 92 6 240
2008 LA-03 68 20 4 5 2 1 1 89 7 863

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 73 21 4 0 2 0 0 95 2 45
2014 LA-02 86 11 0 0 3 0 0 97 3 26
2011 LA 62 18 5 9 4 0 2 82 13 2236
2011 LA-01 68 14 5 7 3 0 2 84 11 528
2011 LA-02 60 19 5 9 5 0 1 80 14 1442
2011 LA-03 62 20 4 11 3 0 1 83 14 220
2008 LA 61 18 5 9 6 0 1 80 15 2093
2008 LA-01 62 18 6 9 3 0 2 81 12 327
2008 LA-02 58 19 4 11 7 0 1 78 18 240
2008 LA-03 61 18 5 8 7 0 1 80 15 862

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 83 12 1 4 0 0 0 95 4 45
2014 LA-02 85 13 0 3 0 0 0 97 3 26
2011 LA 69 16 4 5 3 0 3 87 8 2231
2011 LA-01 67 16 6 5 2 1 4 86 8 527
2011 LA-02 69 16 4 5 3 0 2 87 9 1438
2011 LA-03 69 19 3 5 3 0 2 89 8 220
2008 LA 68 14 5 5 4 0 4 86 9 2091
2008 LA-01 64 16 5 5 3 0 6 85 9 326
2008 LA-02 61 16 9 6 4 0 4 81 10 239
2008 LA-03 68 12 5 5 5 0 4 84 11 863

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 81 15 2 0 0 0 2 98 0 45
2014 LA-02 90 7 3 0 0 0 0 97 0 26
2011 LA 78 12 4 2 2 0 3 92 4 2232
2011 LA-01 74 15 4 2 2 1 3 92 4 528
2011 LA-02 78 11 4 2 2 0 3 92 4 1438
2011 LA-03 82 10 3 2 1 0 3 94 3 220
2008 LA 80 8 3 2 2 1 4 92 5 2087
2008 LA-01 77 9 2 3 2 1 5 92 6 324
2008 LA-02 79 6 5 3 3 0 4 89 7 239
2008 LA-03 80 7 3 2 3 1 4 91 6 862

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 85 9 0 2 0 4 0 98 2 45
2014 LA-02 84 11 0 3 0 3 0 97 3 26

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 81 8 2 0 2 3 3 96 2 45
2014 LA-02 73 12 4 0 4 3 4 92 4 26
2011 LA 67 20 6 3 1 2 2 91 3 2232
2011 LA-01 68 18 6 3 0 2 2 90 4 527
2011 LA-02 66 21 6 3 1 2 2 90 4 1440
2011 LA-03 73 19 4 1 0 0 3 95 1 219
2008 LA 61 22 8 4 1 2 2 86 5 2093
2008 LA-01 63 20 8 3 1 3 3 87 5 325
2008 LA-02 60 21 10 4 0 3 3 85 4 239
2008 LA-03 60 22 8 5 2 1 2 84 7 866

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LA 10 90 45
2014 LA-02 0 100 26

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 23 25 10 8 6 18 9 66 20 45
2014 LA-02 27 11 11 8 0 31 13 67 14 26

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 31 44 11 6 2 7 0 81 8 45
2014 LA-02 39 33 8 8 0 12 0 82 9 26
2011 LA 30 33 15 7 4 11 0 71 12 2226
2011 LA-01 34 30 14 5 1 15 0 75 8 527
2011 LA-02 26 34 16 7 5 11 0 68 14 1433
2011 LA-03 46 36 6 5 3 4 0 85 8 221

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 27 26 10 4 0 27 7 80 6 45
2014 LA-02 30 12 8 4 0 36 10 77 7 26

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 39 34 4 6 0 17 0 88 7 45
2014 LA-02 43 21 4 8 0 24 0 84 10 26
2011 LA 36 34 13 4 2 12 0 79 7 2227
2011 LA-01 38 31 12 3 1 14 1 82 4 526
2011 LA-02 32 35 14 5 3 12 0 76 8 1435
2011 LA-03 52 36 6 1 2 2 0 91 3 220

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 LA 9 91 44

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 25 28 7 10 1 0 29 75 16 45
2014 LA-02 35 35 0 7 3 0 20 88 12 26
2011 LA 14 48 10 10 4 1 14 73 16 2233
2011 LA-01 15 52 10 13 5 1 3 70 19 527
2011 LA-02 14 51 10 9 3 0 11 74 14 1439
2011 LA-03 10 21 5 8 2 1 53 68 21 221
2008 LA 6 16 7 7 6 3 56 53 30 2094
2008 LA-01 9 21 8 11 11 4 37 50 37 327
2008 LA-02 14 19 6 8 6 2 45 62 27 240
2008 LA-03 5 16 8 6 5 3 57 53 28 865

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 17 9 13 14 16 13 18 37 44 45
2014 LA-02 23 14 13 8 7 16 20 58 23 26
2011 LA 3 11 18 18 16 22 11 21 52 2231
2011 LA-01 4 11 23 15 12 27 9 23 42 528
2011 LA-02 2 11 17 21 20 20 9 19 57 1436
2011 LA-03 5 13 15 10 8 21 28 35 35 221

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 46 12 12 6 0 3 19 76 8 45
2014 LA-02 49 13 6 7 0 4 20 82 9 26
2011 LA 26 26 16 5 2 12 13 69 10 2234
2011 LA-01 30 29 16 3 2 16 4 74 6 529
2011 LA-02 26 27 16 6 3 11 10 67 12 1440
2011 LA-03 16 11 11 2 1 9 50 66 7 219
2008 LA 9 9 9 2 3 13 55 55 16 2090
2008 LA-01 12 12 10 5 2 23 37 59 18 327
2008 LA-02 15 11 12 4 4 12 44 57 17 239
2008 LA-03 6 10 8 2 3 13 57 54 19 862

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 LA 45 9 15 4 0 10 17 74 6 45
2014 LA-02 47 6 6 8 0 16 16 78 12 26
2011 LA 18 24 17 8 5 14 13 58 18 2232
2011 LA-01 24 28 17 7 3 17 4 65 13 528
2011 LA-02 17 24 19 9 6 14 10 55 20 1438
2011 LA-03 14 14 11 2 1 9 47 66 8 220
2008 LA 9 9 10 5 6 12 50 46 28 2086
2008 LA-01 11 14 13 4 5 20 33 52 20 326
2008 LA-02 11 10 10 10 9 12 38 42 37 238
2008 LA-03 6 9 10 6 7 12 50 40 34 863