2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group IN

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 29 44 15 7 5 0 0 73 12 831
2014 IN-01 31 39 15 9 4 0 0 71 14 233
2014 IN-02 21 56 8 6 10 0 0 77 15 52
2011 IN 33 42 14 7 5 0 0 75 11 1155
2011 IN-01 28 41 17 8 4 0 0 70 13 332
2011 IN-02 42 38 13 4 2 0 0 80 6 48

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 69 25 4 2 0 0 0 94 2 834
2014 IN-01 69 23 6 2 1 0 0 91 3 233
2014 IN-02 63 29 6 2 0 0 0 92 2 52
2011 IN 66 27 4 1 1 0 0 93 3 1155
2011 IN-01 66 27 4 2 0 0 0 93 3 332
2011 IN-02 74 19 2 2 2 0 0 93 5 48

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 61 26 9 2 1 0 0 88 4 835
2014 IN-01 56 27 12 3 2 0 0 84 4 233
2014 IN-02 54 31 10 4 2 0 0 85 6 52
2011 IN 56 31 8 3 2 0 0 87 5 1155
2011 IN-01 53 32 10 3 2 0 0 86 5 332
2011 IN-02 66 25 7 2 0 0 0 91 2 48

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 41 37 12 6 3 0 0 78 10 832
2014 IN-01 39 35 12 9 5 0 0 74 14 233
2014 IN-02 29 54 12 4 2 0 0 83 6 52
2011 IN 41 38 11 7 3 0 0 79 10 1152
2011 IN-01 37 40 12 7 4 0 0 77 11 330
2011 IN-02 53 32 9 4 0 2 0 87 4 48

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 28 33 20 11 8 0 1 61 19 844
2014 IN-01 33 30 16 11 10 0 0 63 21 236
2014 IN-02 23 38 21 15 4 0 0 60 19 53
2011 IN 31 33 17 11 6 1 0 65 17 1151
2011 IN-01 34 31 15 11 7 1 0 67 18 332
2011 IN-02 27 39 22 11 2 0 0 65 13 48

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 29 35 18 10 6 1 0 65 17 842
2014 IN-01 33 34 15 11 7 0 0 67 18 235
2014 IN-02 26 36 23 11 4 0 0 62 15 53
2011 IN 31 37 17 10 5 1 0 68 15 1152
2011 IN-01 35 33 16 10 5 0 0 69 16 332
2011 IN-02 18 47 15 17 2 0 0 65 19 48

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 21 20 20 13 15 8 3 46 32 841
2014 IN-01 21 17 20 12 19 7 3 43 34 235
2014 IN-02 15 15 25 21 15 8 2 33 40 53
2011 IN 23 22 17 12 14 10 2 51 30 1151
2011 IN-01 24 19 16 12 18 9 2 48 34 331
2011 IN-02 22 29 17 17 4 11 0 57 24 48
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 39 33 14 7 5 1 1 73 12 837
2014 IN-01 40 31 15 7 6 1 0 72 13 232
2014 IN-02 27 40 19 13 0 0 0 67 13 52
2011 IN 39 31 12 8 5 4 1 74 13 1153
2011 IN-01 43 30 12 7 4 4 1 77 11 331
2011 IN-02 17 57 6 13 4 2 0 76 18 48

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 39 37 10 10 4 0 0 77 14 841
2014 IN-01 39 36 10 9 5 0 0 75 14 236
2014 IN-02 29 38 15 17 0 0 0 67 17 52
2011 IN 38 35 10 11 5 1 0 74 16 1152
2011 IN-01 38 37 10 10 4 1 0 76 14 331
2011 IN-02 31 43 4 15 5 2 0 76 20 48

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 44 30 13 7 5 0 0 75 13 840
2014 IN-01 47 31 8 8 6 0 0 78 14 236
2014 IN-02 41 27 24 4 4 0 0 69 8 51

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 28 28 17 9 7 10 1 63 18 827
2014 IN-01 30 33 11 8 9 8 0 69 18 231
2014 IN-02 19 30 25 13 11 2 0 50 25 53
2011 IN 25 27 15 10 8 12 1 61 21 1147
2011 IN-01 29 30 12 9 7 12 1 68 18 331
2011 IN-02 10 46 15 22 2 4 0 59 25 48

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 27 31 20 12 8 2 1 59 20 830
2014 IN-01 29 31 17 13 9 1 0 61 22 233
2014 IN-02 19 26 26 19 9 0 0 45 28 53
2011 IN 28 32 17 12 8 3 0 62 20 1150
2011 IN-01 32 27 18 12 8 3 0 62 20 332
2011 IN-02 18 34 26 15 5 2 0 54 20 48

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 16 32 23 13 8 8 0 52 23 837
2014 IN-01 18 32 23 9 11 7 0 54 21 233
2014 IN-02 11 30 25 25 8 2 0 42 33 53
2011 IN 19 28 19 15 8 10 1 52 26 1151
2011 IN-01 20 28 16 18 7 10 1 54 28 332
2011 IN-02 8 40 24 19 5 4 0 50 25 48

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 22 29 16 13 11 8 0 56 26 836
2014 IN-01 24 29 16 13 13 5 0 56 27 231
2014 IN-02 13 26 19 21 15 6 0 42 38 53
2011 IN 22 30 14 12 10 12 0 59 25 1151
2011 IN-01 23 28 14 11 10 14 0 59 25 332
2011 IN-02 17 35 19 9 9 11 0 59 20 48

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 16 30 18 20 10 5 0 49 32 836
2014 IN-01 18 31 18 19 11 3 0 51 31 233
2014 IN-02 9 32 15 28 13 2 0 42 42 53
2011 IN 17 34 14 18 11 5 0 54 31 1151
2011 IN-01 18 37 13 16 10 5 0 58 28 332
2011 IN-02 9 42 21 13 7 8 0 56 21 48

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 33 34 12 8 7 3 2 71 16 833
2014 IN-01 36 34 13 8 6 2 1 72 15 232
2014 IN-02 38 34 9 11 2 4 2 76 14 53
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 20 33 18 15 13 0 0 54 28 833
2014 IN-01 24 33 15 15 13 0 0 57 28 233
2014 IN-02 17 23 23 19 17 0 0 40 37 52
2011 IN 21 35 20 13 10 0 0 56 23 1154
2011 IN-01 21 40 15 14 9 1 0 62 23 332
2011 IN-02 14 35 22 23 6 0 0 49 30 48

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 10 16 20 17 13 23 2 34 39 840
2014 IN-01 14 14 25 17 11 19 1 34 35 235
2014 IN-02 8 8 12 38 31 2 2 16 72 52

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 42 35 10 7 5 0 0 77 12 837
2014 IN-01 44 36 8 6 6 0 0 81 12 232
2014 IN-02 33 31 21 12 4 0 0 63 15 52
2011 IN 38 37 10 9 6 0 0 75 15 1154
2011 IN-01 40 36 9 10 6 0 0 76 15 331
2011 IN-02 20 50 15 9 7 0 0 70 15 48

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 45 31 12 3 3 5 0 80 7 839
2014 IN-01 47 28 12 5 3 4 0 79 8 236
2014 IN-02 25 46 19 4 6 0 0 71 10 52
2011 IN 44 30 11 5 4 5 1 79 9 1148
2011 IN-01 46 28 9 6 4 5 1 79 10 330
2011 IN-02 25 41 22 6 6 0 0 65 13 48

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 14 24 26 20 13 2 1 39 34 88
2014 IN-02 11 20 25 30 11 2 0 33 42 44

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 22 30 18 16 9 5 2 55 26 841
2014 IN-01 25 28 15 17 9 6 1 56 27 236
2014 IN-02 8 21 23 26 23 0 0 28 49 53
2011 IN 24 36 15 12 6 6 1 65 19 1152
2011 IN-01 26 35 15 13 7 3 1 64 20 330
2011 IN-02 6 44 13 24 13 0 0 51 36 48

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 18 22 16 12 11 18 3 51 29 843
2014 IN-01 20 19 14 15 12 17 2 48 34 236
2014 IN-02 13 25 21 19 21 2 0 38 40 53
2011 IN 23 22 15 9 10 20 1 57 24 1149
2011 IN-01 27 22 14 10 12 14 1 58 26 329
2011 IN-02 16 34 9 17 17 4 2 53 37 47

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 32 45 9 11 4 0 0 76 15 834
2014 IN-01 32 48 7 9 4 0 0 80 13 233
2014 IN-02 15 31 21 23 10 0 0 46 33 52
2011 IN 44 39 6 8 2 0 0 83 10 1152
2011 IN-01 48 37 5 8 2 0 0 84 11 330
2011 IN-02 26 49 17 6 2 0 0 75 8 48

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 35 32 19 9 5 0 0 67 14 832
2014 IN-01 34 27 21 10 7 0 0 62 17 231
2014 IN-02 27 37 23 10 4 0 0 63 13 52
2011 IN 36 33 18 8 5 0 1 69 13 1152
2011 IN-01 29 33 22 9 6 1 1 63 15 331
2011 IN-02 49 34 6 9 2 0 0 83 11 48

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 43 35 11 6 4 0 0 79 11 831
2014 IN-01 41 34 13 5 7 0 0 75 12 232
2014 IN-02 40 40 17 2 0 0 0 81 2 52
2011 IN 42 35 11 7 5 0 0 77 12 1153
2011 IN-01 38 36 10 8 8 0 1 74 16 331
2011 IN-02 35 56 6 0 2 0 0 91 2 48

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 10 17 25 16 17 12 4 31 40 839
2014 IN-01 11 19 23 21 15 9 3 34 41 235
2014 IN-02 0 25 23 28 21 2 2 25 51 53
2011 IN 12 20 25 14 14 11 4 37 33 1153
2011 IN-01 12 18 26 13 15 12 4 36 33 331
2011 IN-02 16 23 27 17 11 4 2 42 30 48

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 10 18 20 18 21 7 5 32 45 843
2014 IN-01 15 16 14 23 20 9 3 35 48 235
2014 IN-02 8 17 21 19 30 4 2 26 52 53
2011 IN 12 23 19 15 19 8 6 39 39 1151
2011 IN-01 12 23 18 14 20 9 5 40 39 330
2011 IN-02 23 31 9 22 12 4 0 56 35 48

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 12 31 19 21 16 0 1 44 37 833
2014 IN-01 16 27 15 24 17 0 1 44 41 231
2014 IN-02 17 40 19 15 8 0 0 58 23 52
2011 IN 12 28 23 19 15 2 1 42 35 1152
2011 IN-01 12 28 23 18 15 3 2 41 34 331
2011 IN-02 10 50 23 13 5 0 0 60 17 48

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 16 26 24 17 16 1 2 42 33 834
2014 IN-01 19 19 25 19 18 0 1 38 37 232
2014 IN-02 23 38 25 10 4 0 0 62 13 52

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 24 36 19 13 6 1 1 61 20 831
2014 IN-01 26 36 20 12 6 0 1 62 18 233
2014 IN-02 23 33 21 21 0 2 0 57 22 52
2011 IN 34 40 14 6 3 1 2 76 10 1154
2011 IN-01 39 38 13 5 3 2 1 78 8 331
2011 IN-02 20 47 27 2 2 2 0 68 4 48

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 29 32 16 13 9 1 1 61 22 831
2014 IN-01 31 32 16 11 10 0 0 63 21 231
2014 IN-02 21 37 12 21 10 0 0 58 31 52
2011 IN 31 33 16 11 7 0 2 65 18 1152
2011 IN-01 32 35 12 9 10 1 2 69 19 332
2011 IN-02 34 27 19 6 13 0 0 61 20 48

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 20 15 14 9 14 3 24 49 32 830
2014 IN-01 23 15 14 6 14 2 26 53 28 232
2014 IN-02 10 10 23 10 33 6 10 23 50 52
2011 IN 22 15 13 10 13 4 22 51 31 1150
2011 IN-01 31 15 11 7 8 4 24 64 20 332
2011 IN-02 22 15 14 15 30 0 4 39 47 48

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 52 28 9 1 1 1 9 88 2 833
2014 IN-01 55 27 9 0 0 0 8 90 0 232
2014 IN-02 25 58 13 2 0 0 2 84 2 52
2011 IN 51 28 10 2 2 0 8 85 4 1152
2011 IN-01 52 27 9 2 1 0 9 87 3 332
2011 IN-02 25 33 30 4 4 0 2 60 9 47

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 40 22 10 4 8 3 13 74 14 841
2014 IN-01 42 20 9 4 11 2 11 72 18 236
2014 IN-02 37 15 10 6 4 2 27 73 14 52
2011 IN 32 27 12 8 9 3 9 67 19 1152
2011 IN-01 33 25 11 10 8 4 9 67 21 331
2011 IN-02 20 37 8 4 16 4 10 67 24 47

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 IN 22 49 28 832
2014 IN-01 26 44 30 234
2014 IN-02 15 52 33 52
2011 IN 23 47 29 1154
2011 IN-01 26 43 32 332
2011 IN-02 29 50 21 48

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 IN 30 12 18 27 13 180
2014 IN-01 14 14 17 37 19 59
2011 IN 23 10 19 24 24 266
2011 IN-01 15 8 24 25 29 84
2011 IN-02 22 38 24 8 8 13
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 44 41 8 5 2 0 0 85 7 834
2014 IN-01 42 45 7 4 2 0 0 87 6 233
2014 IN-02 35 50 8 4 4 0 0 85 8 52
2011 IN 45 39 9 4 2 1 0 85 6 1152
2011 IN-01 45 36 10 5 2 1 0 82 8 330
2011 IN-02 45 49 5 2 0 0 0 93 2 48

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 27 41 16 9 5 1 0 69 15 844
2014 IN-01 31 38 14 10 5 1 0 70 15 235
2014 IN-02 17 51 9 13 9 0 0 68 23 53
2011 IN 30 37 16 10 5 2 0 69 15 1153
2011 IN-01 34 32 16 11 5 2 0 67 16 330
2011 IN-02 23 58 12 6 0 0 0 81 6 48

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 29 40 14 6 3 9 0 75 10 844
2014 IN-01 31 39 13 6 3 7 0 75 11 236
2014 IN-02 26 49 9 6 2 8 0 82 8 53
2011 IN 33 35 14 5 2 10 1 76 8 1151
2011 IN-01 34 32 13 5 3 11 0 76 9 330
2011 IN-02 22 52 17 5 0 4 0 77 5 48

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 4 14 30 28 19 1 4 49 19 831
2014 IN-01 3 13 31 27 23 0 3 52 16 233
2014 IN-02 4 21 38 29 4 2 2 34 26 52
2011 IN 4 12 30 25 23 1 5 52 16 1152
2011 IN-01 4 11 28 24 25 2 7 54 16 331
2011 IN-02 9 15 54 14 4 2 2 18 25 48

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 8 14 26 22 24 2 4 49 24 829
2014 IN-01 8 16 26 18 28 1 3 48 25 231
2014 IN-02 6 13 29 35 13 2 2 50 20 52
2011 IN 6 13 24 21 27 4 5 53 20 1153
2011 IN-01 7 13 19 22 30 4 5 57 22 331
2011 IN-02 13 15 32 23 13 2 2 38 29 48

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 6 14 23 22 20 6 10 49 24 833
2014 IN-01 6 15 15 22 25 7 12 57 25 233
2014 IN-02 10 21 31 17 17 0 4 36 32 52
2011 IN 6 12 20 18 25 8 12 53 22 1151
2011 IN-01 8 11 17 19 23 8 15 54 24 330
2011 IN-02 9 15 37 21 12 2 4 35 26 48

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 3 6 21 37 26 1 6 68 10 834
2014 IN-01 2 6 17 34 32 2 7 73 8 233
2014 IN-02 4 4 29 48 13 0 2 63 8 52
2011 IN 3 7 20 28 32 3 8 66 11 1152
2011 IN-01 4 6 15 27 35 3 10 71 12 330
2011 IN-02 0 10 40 31 17 0 2 49 10 48

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 5 12 23 25 27 1 7 57 18 831
2014 IN-01 4 6 22 24 33 1 9 64 11 232
2014 IN-02 8 23 25 27 17 0 0 44 31 52
2011 IN 3 7 20 23 32 3 12 65 12 1152
2011 IN-01 5 7 15 23 34 5 13 68 14 330
2011 IN-02 9 13 39 22 13 2 2 37 22 48

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 8 13 20 19 24 7 7 51 26 832
2014 IN-01 11 15 17 19 27 3 9 51 29 232
2014 IN-02 8 13 33 31 10 4 2 43 22 52
2011 IN 9 11 22 18 24 8 7 50 24 1151
2011 IN-01 11 10 23 15 26 8 7 48 25 330
2011 IN-02 4 20 34 22 18 0 2 40 25 48

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 7 13 29 20 18 4 7 44 23 832
2014 IN-01 8 13 25 21 24 3 7 49 23 233
2014 IN-02 6 25 29 27 12 2 0 39 31 52

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 53 36 6 1 1 0 3 91 2 844
2014 IN-01 55 35 4 2 1 1 2 93 3 236
2014 IN-02 47 36 9 6 0 2 0 85 6 53
2011 IN 62 29 4 2 1 0 2 94 2 1154
2011 IN-01 66 28 4 1 1 0 1 94 2 331
2011 IN-02 64 31 4 0 0 0 0 96 0 48

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 34 28 15 11 7 4 1 65 20 839
2014 IN-01 38 27 15 9 8 2 0 67 18 235
2014 IN-02 27 25 19 21 8 0 0 52 29 52

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 37 39 12 7 2 1 1 77 10 839
2014 IN-01 38 44 10 5 2 0 0 83 7 234
2014 IN-02 26 36 21 13 4 0 0 62 17 53

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 36 30 15 4 4 10 2 74 8 844
2014 IN-01 40 31 12 4 3 8 1 79 8 236
2014 IN-02 32 34 21 8 0 4 2 70 8 53

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 33 36 15 7 2 6 1 74 10 844
2014 IN-01 38 35 13 8 3 3 0 75 11 236
2014 IN-02 19 49 25 4 0 0 4 71 4 53
2011 IN 35 32 14 8 4 5 1 72 13 1152
2011 IN-01 42 29 13 10 4 3 0 73 14 331
2011 IN-02 15 41 17 13 4 9 0 62 19 48

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 44 37 9 5 4 0 0 81 9 843
2014 IN-01 46 36 7 6 5 0 0 83 10 236
2014 IN-02 42 32 19 4 4 0 0 74 8 53
2011 IN 47 33 10 6 4 1 0 81 10 1150
2011 IN-01 56 26 9 6 3 0 0 81 10 331
2011 IN-02 38 40 11 9 2 0 0 78 11 48

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 20 27 18 12 7 7 8 56 22 842
2014 IN-01 23 31 17 7 9 7 6 61 19 236
2014 IN-02 6 30 21 30 6 2 6 39 39 53

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 35 36 15 5 2 7 1 77 7 843
2014 IN-01 39 35 13 6 2 5 0 78 8 236
2014 IN-02 32 43 15 8 2 0 0 75 9 53
2011 IN 34 36 14 5 2 9 1 77 8 1152
2011 IN-01 34 31 16 7 2 10 1 72 10 330
2011 IN-02 29 45 6 7 0 12 0 85 8 48

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 32 32 13 9 7 5 2 69 16 844
2014 IN-01 35 29 13 8 9 6 0 68 18 235
2014 IN-02 38 26 15 13 8 0 0 64 21 53
2011 IN 30 34 10 9 8 6 2 70 19 1151
2011 IN-01 33 35 8 9 7 7 1 74 17 332
2011 IN-02 27 42 19 9 2 2 0 70 11 48

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 15 24 24 16 10 7 4 44 30 844
2014 IN-01 18 25 20 16 11 6 3 47 30 236
2014 IN-02 15 23 19 25 17 2 0 38 42 53
2011 IN 11 26 20 14 12 12 6 44 32 1149
2011 IN-01 10 26 18 16 13 14 4 44 35 332
2011 IN-02 12 31 28 9 9 10 2 49 20 48

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 17 23 18 16 15 11 1 45 35 845
2014 IN-01 17 23 19 16 14 10 0 45 34 236
2014 IN-02 13 21 11 28 21 4 2 36 52 53
2011 IN 18 22 17 14 14 14 1 48 33 1147
2011 IN-01 22 20 18 11 11 15 2 51 27 331
2011 IN-02 17 24 17 21 15 6 0 44 39 48

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 36 45 5 10 4 0 0 81 14 824
2014 IN-01 41 40 5 10 3 0 0 81 14 231
2014 IN-02 13 60 6 21 0 0 0 73 21 52
2011 IN 46 40 4 8 2 0 0 86 10 1155
2011 IN-01 49 39 3 6 2 0 0 89 8 332
2011 IN-02 38 40 6 15 0 0 0 78 15 48

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 34 32 10 10 7 0 8 71 17 830
2014 IN-01 32 36 9 10 6 0 7 73 18 233
2014 IN-02 38 33 6 15 6 0 2 73 22 52
2011 IN 36 30 9 11 7 0 8 71 20 1152
2011 IN-01 40 30 7 13 7 0 4 72 20 330
2011 IN-02 35 36 6 15 4 0 4 74 20 48

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 33 38 11 11 6 0 1 72 17 834
2014 IN-01 36 36 8 11 6 0 2 74 18 233
2014 IN-02 27 38 19 15 0 0 0 65 15 52

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 81 13 2 2 1 0 1 95 3 832
2014 IN-01 78 14 3 3 1 0 1 93 4 232
2014 IN-02 81 12 6 2 0 0 0 92 2 52
2011 IN 86 10 1 1 1 0 0 96 2 1153
2011 IN-01 85 10 2 2 1 0 0 96 2 331
2011 IN-02 76 17 2 0 2 0 2 95 2 48

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 73 10 3 1 1 0 12 94 3 832
2014 IN-01 70 8 5 1 2 0 14 91 4 232
2014 IN-02 79 13 6 2 0 0 0 92 2 52
2011 IN 75 9 2 1 1 0 11 95 3 1154
2011 IN-01 72 9 2 1 1 1 15 95 3 331
2011 IN-02 70 19 6 0 0 0 6 94 0 48

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 76 11 4 3 1 0 5 92 4 842
2014 IN-01 75 10 6 3 1 0 4 89 4 235
2014 IN-02 75 11 8 4 0 0 2 88 4 53
2011 IN 78 9 4 3 2 1 3 91 5 1151
2011 IN-01 79 11 3 2 2 2 2 93 4 330
2011 IN-02 70 15 4 4 2 0 4 89 7 48

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 84 9 2 2 2 0 3 95 3 841
2014 IN-01 84 7 3 2 1 0 3 93 3 236
2014 IN-02 85 6 0 6 0 2 2 94 6 52
2011 IN 85 7 2 1 2 0 3 95 3 1153
2011 IN-01 85 7 3 1 1 1 2 95 2 331
2011 IN-02 87 2 2 0 5 0 4 93 5 48

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 69 12 5 3 2 2 8 89 5 844
2014 IN-01 67 12 7 3 2 2 7 87 5 235
2014 IN-02 72 13 6 6 0 0 4 88 6 53

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 72 12 5 3 2 2 3 89 6 843
2014 IN-01 70 11 7 4 3 3 2 86 7 236
2014 IN-02 72 11 9 4 2 0 2 85 6 53
2011 IN 79 10 2 3 2 1 2 92 5 1152
2011 IN-01 80 10 2 2 1 2 2 94 4 330
2011 IN-02 74 11 9 4 2 0 0 85 7 48

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IN 22 78 842
2014 IN-01 19 81 236
2014 IN-02 25 75 53

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 34 186
2014 IN-01 39 44
2014 IN-02 38 13

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 62 186
2014 IN-01 64 44
2014 IN-02 69 13

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 3 186
2014 IN-01 0 44

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 44
2014 IN-02 0 13

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 44

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 38 186
2014 IN-01 45 44

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 5 186
2014 IN-02 0 13

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 38 186
2014 IN-01 50 44

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 33 186
2014 IN-01 32 44
2014 IN-02 38 13

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 30 186
2014 IN-01 27 44

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 25 186
2014 IN-01 32 44

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 20 186
2014 IN-01 25 44

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 61 186
2014 IN-01 73 44
2014 IN-02 69 13

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 19 186
2014 IN-01 27 44

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 3 186
2014 IN-01 0 44

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 14 186
2014 IN-01 14 44

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 20 186
2014 IN-01 25 44

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 40 186
2014 IN-01 43 44
2014 IN-02 62 13

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 37 186
2014 IN-01 43 44

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 13 186
2014 IN-01 25 44

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 64 186
2014 IN-01 61 44
2014 IN-02 54 13

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 20 186
2014 IN-01 30 44

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 8 186
2014 IN-02 0 13

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 24 186
2014 IN-01 27 44

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 9 186
2014 IN-01 18 44

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 12 186
2014 IN-02 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 14 186
2014 IN-01 18 44
2014 IN-02 0 13

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 12 186
2014 IN-01 16 44

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IN 19 186
2014 IN-01 20 44

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 13 160
2014 IN-01 13 40

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 18 160
2014 IN-01 18 40

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 8 160

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN-02 0 13

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 13 160
2014 IN-01 18 40

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 8 160

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 40

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 10 160
2014 IN-01 13 40

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 11 160
2014 IN-01 13 40
2014 IN-02 0 13

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 25 160
2014 IN-01 45 40

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 7 160

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 41 160
2014 IN-01 50 40
2014 IN-02 62 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN-02 0 13

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 52 160
2014 IN-01 63 40
2014 IN-02 54 13

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IN 21 160
2014 IN-01 20 40

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 11 16 20 8 6 33 7 44 23 841
2014 IN-01 11 17 17 9 6 31 8 47 25 236
2014 IN-02 4 13 25 13 10 27 8 26 35 52

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 25 31 18 6 4 15 1 67 12 846
2014 IN-01 28 29 19 7 4 12 1 66 12 236
2014 IN-02 15 38 28 8 6 4 2 56 14 53
2011 IN 35 30 15 5 3 11 1 74 9 1149
2011 IN-01 40 29 14 4 2 10 1 77 7 330
2011 IN-02 25 33 22 9 2 9 0 63 12 46

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IN 8 92 840
2014 IN-01 10 90 236
2014 IN-02 9 91 53

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 36 70
2014 IN-01 26 23

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 70 70
2014 IN-01 83 23

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 23

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 0 70
2014 IN-01 0 23

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 20 70
2014 IN-01 22 23

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 10 70

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 20 70
2014 IN-01 22 23

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 27 70
2014 IN-01 22 23

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 14 70

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 7 70
2014 IN-01 0 23

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 20 70

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 16 70
2014 IN-01 22 23

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 10 70

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 24 70
2014 IN-01 26 23

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 0 70
2014 IN-01 0 23

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 30 70
2014 IN-01 35 23

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 40 70
2014 IN-01 30 23

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 14 70

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 23

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 20 70

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 23

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 9 70

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 13 70

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 IN 44 70
2014 IN-01 57 23

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 11 62

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 18 62

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 20

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 10 62

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 8 62

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 20

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 26 62
2014 IN-01 25 20

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 13 62

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 24 62
2014 IN-01 25 20

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 8 62

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 42 62
2014 IN-01 45 20

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN-01 0 20

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 71 62
2014 IN-01 80 20

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 IN 11 62

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 12 14 21 3 3 40 6 49 12 840
2014 IN-01 11 15 21 3 4 39 6 48 14 236
2014 IN-02 10 13 29 6 4 33 6 38 16 52

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 26 30 15 4 2 20 2 73 7 843
2014 IN-01 25 35 19 3 3 14 1 70 7 236
2014 IN-02 28 34 17 4 2 13 2 73 7 53
2011 IN 39 29 13 3 2 13 1 80 6 1154
2011 IN-01 41 29 15 3 1 10 0 79 5 331
2011 IN-02 28 39 8 9 2 13 0 78 13 47

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IN 16 84 836
2014 IN-01 19 81 236
2014 IN-02 10 90 52

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IN 79 21 137
2014 IN-01 86 14 44

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 41 36 4 11 6 1 1 78 18 108
2014 IN-01 36 44 3 10 5 0 3 82 16 39

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 20 47 14 11 6 1 0 69 17 844
2014 IN-01 23 45 14 9 7 2 0 69 17 237
2014 IN-02 34 51 0 11 4 0 0 85 15 53
2011 IN 17 48 14 14 5 1 1 66 20 1154
2011 IN-01 18 45 14 16 5 1 1 64 22 331
2011 IN-02 30 50 6 14 0 0 0 80 14 48

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 11 23 20 15 11 17 2 42 33 846
2014 IN-01 10 22 22 15 12 17 2 39 33 236
2014 IN-02 9 23 19 23 11 13 2 38 40 53
2011 IN 10 28 20 10 6 22 3 51 21 1154
2011 IN-01 10 25 21 9 5 25 4 50 21 331
2011 IN-02 8 45 22 11 6 8 0 58 18 48

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 27 35 15 6 2 14 1 73 10 843
2014 IN-01 26 34 16 9 3 11 1 69 13 236
2014 IN-02 31 46 13 6 2 2 0 78 8 52
2011 IN 28 30 15 5 2 19 1 72 9 1151
2011 IN-01 30 26 16 5 2 20 1 71 9 330
2011 IN-02 21 55 11 7 0 6 0 81 7 48

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IN 21 30 18 9 4 17 1 63 15 843
2014 IN-01 23 32 17 11 4 12 1 64 17 235
2014 IN-02 25 43 15 8 4 4 2 72 12 53
2011 IN 25 29 15 8 3 20 1 68 14 1153
2011 IN-01 27 26 16 8 3 19 1 66 14 331
2011 IN-02 24 46 15 4 2 9 0 76 7 48