2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group IM

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 60 34 4 3 0 0 0 94 3 73
2014 IM-00 52 44 2 2 0 0 0 96 2 52
2011 IM 43 45 4 6 2 0 0 88 8 92
2011 IM-00 39 49 3 7 2 0 0 89 8 61
2008 IM 37 47 10 4 2 0 0 84 6 54
2008 IM-00 30 55 9 3 3 0 0 85 6 33

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 89 11 0 0 0 0 0 100 0 73
2014 IM-00 85 15 0 0 0 0 0 100 0 52
2011 IM 79 19 1 1 0 0 0 98 1 92
2011 IM-00 77 20 2 2 0 0 0 97 2 61

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 81 16 1 1 0 0 0 97 1 73
2014 IM-00 79 17 2 2 0 0 0 96 2 52
2011 IM 68 28 3 0 0 0 0 97 0 92
2011 IM-00 66 31 3 0 0 0 0 97 0 61

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 71 24 5 0 0 0 0 95 0 73
2014 IM-00 67 27 6 0 0 0 0 94 0 52
2011 IM 54 40 1 6 0 0 0 93 6 92
2011 IM-00 48 44 2 7 0 0 0 92 7 61
2008 IM 46 48 4 2 0 0 0 95 2 55
2008 IM-00 47 47 3 3 0 0 0 94 3 34

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 56 30 8 4 1 1 0 87 5 72
2014 IM-00 60 31 2 6 0 2 0 92 6 52
2011 IM 36 38 18 4 3 1 0 75 8 92
2011 IM-00 31 41 23 2 3 0 0 72 5 61

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 54 33 9 1 1 1 0 88 3 72
2014 IM-00 58 31 8 2 0 2 0 90 2 52
2011 IM 31 40 13 13 2 0 0 71 15 92
2011 IM-00 28 43 13 15 2 0 0 70 16 61
2008 IM 40 39 10 5 4 0 2 81 9 55
2008 IM-00 38 41 12 6 3 0 0 79 9 34

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 50 17 18 8 0 5 1 72 9 72
2014 IM-00 58 15 12 10 0 6 0 78 10 52
2011 IM 33 29 16 12 4 4 1 66 17 92
2011 IM-00 41 26 18 10 2 3 0 69 12 61
2008 IM 35 31 18 7 5 4 0 69 13 55
2008 IM-00 35 35 18 6 0 6 0 75 6 34
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 59 30 9 1 0 1 0 90 1 73
2014 IM-00 63 27 6 2 0 2 0 92 2 52
2011 IM 42 30 14 9 2 1 1 74 11 92
2011 IM-00 43 30 18 7 2 2 0 73 8 61
2008 IM 35 44 11 7 0 1 2 82 7 55
2008 IM-00 29 47 15 6 0 0 3 79 6 34

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 58 32 4 5 0 0 0 91 5 72
2014 IM-00 63 27 4 6 0 0 0 90 6 52
2011 IM 48 29 10 9 4 0 0 77 13 92
2011 IM-00 48 28 13 8 3 0 0 75 11 61
2008 IM 28 54 9 6 2 1 0 83 8 55
2008 IM-00 26 56 12 6 0 0 0 82 6 34

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 67 26 3 4 0 0 0 93 4 73
2014 IM-00 65 29 4 2 0 0 0 94 2 52

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 42 37 14 8 0 0 0 79 8 73
2014 IM-00 42 44 10 4 0 0 0 87 4 52
2011 IM 26 39 16 9 6 4 0 68 16 91
2011 IM-00 28 39 15 10 5 3 0 69 15 61

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 48 29 12 8 2 0 0 77 10 73
2014 IM-00 46 37 12 6 0 0 0 83 6 52
2011 IM 22 38 21 10 6 1 1 62 17 92
2011 IM-00 16 44 20 11 7 2 0 62 18 61
2008 IM 17 47 15 15 4 0 2 66 19 55
2008 IM-00 12 50 18 18 3 0 0 62 21 34

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 29 39 20 8 4 0 0 68 12 72
2014 IM-00 29 44 17 10 0 0 0 73 10 52
2011 IM 8 35 17 29 8 3 0 45 38 91
2011 IM-00 0 39 21 31 8 0 0 39 39 61
2008 IM 10 26 29 17 17 1 0 36 35 55
2008 IM-00 3 32 26 21 18 0 0 35 38 34

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 55 29 4 9 4 0 0 83 13 72
2014 IM-00 65 25 6 4 0 0 0 90 4 52
2011 IM 31 38 9 14 4 4 0 72 19 92
2011 IM-00 31 44 10 10 0 5 0 79 10 61
2008 IM 15 39 30 7 9 0 0 54 16 55
2008 IM-00 12 47 32 3 6 0 0 59 9 34

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 34 39 14 10 3 0 0 73 13 72
2014 IM-00 35 46 12 8 0 0 0 81 8 52
2011 IM 9 47 13 20 10 1 0 57 30 92
2011 IM-00 3 49 16 18 11 2 0 53 30 61
2008 IM 10 45 22 16 7 0 0 55 23 55
2008 IM-00 9 47 24 18 3 0 0 56 21 34

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 43 32 16 7 3 0 0 75 9 72
2014 IM-00 50 35 10 6 0 0 0 85 6 52
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 39 42 9 8 1 1 0 81 9 73
2014 IM-00 31 52 10 6 2 0 0 83 8 52
2011 IM 26 42 11 16 5 0 0 68 21 92
2011 IM-00 21 46 11 18 3 0 0 67 21 61

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 22 46 11 17 4 1 0 68 21 73
2014 IM-00 19 56 10 13 2 0 0 75 15 52

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 50 44 3 4 0 0 0 93 4 73
2014 IM-00 56 35 4 6 0 0 0 90 6 52
2011 IM 33 38 12 11 5 0 0 71 17 91
2011 IM-00 40 30 13 13 3 0 0 70 17 60
2008 IM 24 49 14 7 3 1 0 75 11 55
2008 IM-00 18 50 18 12 3 0 0 68 15 34

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 56 34 4 3 0 3 1 93 3 73
2014 IM-00 67 27 0 4 0 2 0 96 4 52
2011 IM 43 32 12 4 5 3 0 78 10 91
2011 IM-00 49 33 7 5 5 2 0 83 10 61
2008 IM 39 38 11 7 2 3 0 80 9 55
2008 IM-00 35 44 12 9 0 0 0 79 9 34

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 34 47 12 4 2 0 2 82 5 56
2014 IM-00 37 48 8 4 2 0 2 86 6 52

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 39 38 11 10 3 0 0 77 13 73
2014 IM-00 40 40 12 6 2 0 0 81 8 52
2011 IM 34 40 6 8 9 0 2 76 18 92
2011 IM-00 38 44 7 8 3 0 0 82 11 61
2008 IM 45 40 3 10 2 0 0 85 11 55
2008 IM-00 38 47 3 12 0 0 0 85 12 34

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 44 36 9 9 1 0 0 80 10 73
2014 IM-00 46 37 10 8 0 0 0 83 8 52
2011 IM 53 24 10 6 4 1 2 79 10 92
2011 IM-00 64 26 3 5 2 0 0 90 7 61
2008 IM 63 18 5 6 2 6 0 86 8 55
2008 IM-00 76 21 3 0 0 0 0 97 0 34

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 31 47 10 11 1 0 0 78 12 73
2014 IM-00 37 46 6 12 0 0 0 83 12 52
2011 IM 19 43 13 20 4 0 1 63 24 92
2011 IM-00 16 51 10 20 3 0 0 67 23 61
2008 IM 24 47 13 10 7 0 0 70 17 55
2008 IM-00 21 53 9 9 9 0 0 74 18 34

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 59 36 4 1 0 0 0 95 1 73
2014 IM-00 54 40 4 2 0 0 0 94 2 52
2011 IM 55 32 6 5 2 0 0 87 7 91
2011 IM-00 55 37 2 7 0 0 0 92 7 60
2008 IM 49 41 7 3 0 0 0 90 3 55
2008 IM-00 56 35 6 3 0 0 0 91 3 34

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 62 34 3 1 0 0 0 96 1 73
2014 IM-00 58 38 2 2 0 0 0 96 2 52
2011 IM 47 45 3 3 1 0 0 92 4 91
2011 IM-00 49 48 2 2 0 0 0 97 2 61
2008 IM 44 49 3 4 0 0 0 93 4 55
2008 IM-00 41 50 3 6 0 0 0 91 6 34

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 35 27 25 8 3 3 0 64 11 71
2014 IM-00 38 33 19 8 2 0 0 71 10 52
2011 IM 17 35 17 22 6 1 2 53 30 92
2011 IM-00 18 36 13 28 5 0 0 54 33 61
2008 IM 17 41 21 20 2 0 0 58 21 55
2008 IM-00 15 44 21 21 0 0 0 59 21 34

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 38 37 8 14 3 1 0 76 16 72
2014 IM-00 48 37 6 8 2 0 0 85 10 52
2011 IM 23 29 16 18 10 1 3 54 29 91
2011 IM-00 25 30 18 18 8 0 2 55 27 61
2008 IM 18 38 15 18 12 0 0 56 30 55
2008 IM-00 21 53 9 15 3 0 0 74 18 34

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 48 38 9 4 1 0 0 86 5 73
2014 IM-00 50 38 8 4 0 0 0 88 4 52
2011 IM 29 44 11 14 2 0 0 73 16 92
2011 IM-00 28 48 8 15 2 0 0 75 16 61

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 55 26 12 8 0 0 0 80 8 73
2014 IM-00 58 25 12 6 0 0 0 83 6 52

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 51 34 14 0 1 0 0 84 1 73
2014 IM-00 52 35 13 0 0 0 0 87 0 52
2011 IM 42 42 5 8 3 0 0 84 11 92
2011 IM-00 39 44 5 8 3 0 0 84 11 61

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 37 46 7 5 5 0 0 82 11 72
2014 IM-00 29 48 10 6 8 0 0 77 13 52
2011 IM 36 35 9 10 10 0 0 72 20 92
2011 IM-00 26 39 8 13 13 0 0 66 26 61

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 23 12 7 7 15 0 36 55 34 73
2014 IM-00 10 10 4 8 19 0 50 38 54 52
2011 IM 20 8 5 5 32 0 29 40 53 92
2011 IM-00 10 2 3 3 43 0 39 19 76 61
2008 IM 16 11 3 9 42 0 20 33 63 55
2008 IM-00 0 0 3 9 59 0 29 0 96 34

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 27 32 19 15 5 0 1 60 20 73
2014 IM-00 13 33 25 19 8 0 2 47 27 52
2011 IM 25 27 20 15 12 0 1 53 27 92
2011 IM-00 5 30 28 20 18 0 0 34 38 61
2008 IM 13 25 22 25 15 0 0 38 40 55
2008 IM-00 0 18 24 35 24 0 0 18 59 34

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 54 14 13 4 1 1 12 78 6 73
2014 IM-00 48 12 15 6 2 0 17 72 9 52
2011 IM 36 30 14 6 4 3 7 73 11 92
2011 IM-00 33 33 15 7 3 3 7 73 11 61

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 IM 19 53 28 72
2014 IM-00 21 50 29 52
2011 IM 21 50 28 92
2011 IM-00 15 59 26 61

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 IM 36 50 7 0 7 14
2014 IM-00 36 55 0 0 9 11
2011 IM 37 25 5 5 28 20
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 67 28 4 1 0 0 0 95 1 73
2014 IM-00 67 29 2 2 0 0 0 96 2 52
2011 IM 43 40 11 3 2 0 0 84 5 92
2011 IM-00 44 41 13 2 0 0 0 85 2 61
2008 IM 55 36 7 0 2 0 0 91 2 55
2008 IM-00 59 35 3 0 3 0 0 94 3 34

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 44 37 12 7 0 0 0 81 7 71
2014 IM-00 48 37 12 4 0 0 0 85 4 52
2011 IM 23 56 9 8 3 2 0 80 11 92
2011 IM-00 21 64 10 5 0 0 0 85 5 61

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 37 37 18 1 1 5 0 78 3 71
2014 IM-00 40 42 13 2 0 2 0 84 2 52
2011 IM 14 49 16 10 4 7 0 68 15 92
2011 IM-00 10 52 23 10 2 3 0 64 12 61

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 7 24 35 21 13 0 0 34 31 72
2014 IM-00 6 29 38 19 8 0 0 27 35 52
2011 IM 12 30 31 12 11 1 3 24 44 91
2011 IM-00 11 39 36 7 7 0 0 13 51 61
2008 IM 11 39 42 3 4 0 0 8 50 54
2008 IM-00 6 47 44 3 0 0 0 3 53 34

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 8 15 32 23 22 0 0 45 23 72
2014 IM-00 8 15 38 21 17 0 0 38 23 52
2011 IM 9 21 30 22 11 3 4 35 32 91
2011 IM-00 7 27 33 25 7 2 0 32 34 60
2008 IM 13 26 29 16 13 3 0 30 40 54
2008 IM-00 15 24 35 15 12 0 0 26 38 34

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 19 28 26 14 11 1 0 26 48 72
2014 IM-00 25 37 27 10 0 2 0 10 63 52
2011 IM 23 32 21 9 7 3 4 17 60 91
2011 IM-00 26 43 26 5 0 0 0 5 69 61
2008 IM 16 40 31 8 3 1 0 11 57 54
2008 IM-00 18 38 41 3 0 0 0 3 56 34

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 7 25 26 21 19 1 1 41 32 72
2014 IM-00 8 35 35 17 6 0 0 23 42 52
2011 IM 14 29 21 14 11 1 9 27 49 91
2011 IM-00 16 43 28 10 3 0 0 13 59 61
2008 IM 9 29 32 20 9 0 0 29 39 54
2008 IM-00 15 44 29 12 0 0 0 12 59 34

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 13 28 37 11 10 1 0 21 42 73
2014 IM-00 13 33 40 12 0 2 0 12 47 52
2011 IM 23 26 27 6 8 4 5 16 54 91
2011 IM-00 28 36 33 2 2 0 0 3 64 61
2008 IM 26 25 32 8 9 0 0 17 51 55
2008 IM-00 38 26 29 0 6 0 0 6 65 34

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 9 11 30 26 24 1 0 50 20 72
2014 IM-00 12 12 33 27 17 0 0 44 23 52
2011 IM 10 10 39 21 13 3 4 37 21 91
2011 IM-00 5 15 50 25 5 0 0 30 20 60
2008 IM 13 22 35 19 7 3 2 27 36 55
2008 IM-00 18 29 35 12 3 0 3 15 48 34

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 11 33 33 8 13 1 1 21 45 73
2014 IM-00 15 40 33 8 4 0 0 12 56 52

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 73 27 0 0 0 0 0 100 0 73
2014 IM-00 81 19 0 0 0 0 0 100 0 52
2011 IM 64 33 1 2 0 0 0 97 2 92
2011 IM-00 61 38 2 0 0 0 0 98 0 61

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 67 22 5 5 0 0 0 90 5 73
2014 IM-00 73 21 4 2 0 0 0 94 2 52

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 57 32 8 4 0 0 0 88 4 73
2014 IM-00 60 33 8 0 0 0 0 92 0 52

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 71 20 6 3 0 0 0 91 3 72
2014 IM-00 79 19 2 0 0 0 0 98 0 52

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 60 31 5 4 0 0 0 91 4 71
2014 IM-00 65 29 6 0 0 0 0 94 0 52
2011 IM 42 44 4 7 0 2 0 88 8 92
2011 IM-00 41 49 3 7 0 0 0 90 7 61

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 65 24 10 0 0 0 0 90 0 72
2014 IM-00 67 25 8 0 0 0 0 92 0 52
2011 IM 44 34 11 9 1 1 0 79 10 92
2011 IM-00 41 34 13 8 2 2 0 77 10 61
2008 IM 39 38 14 7 2 0 0 77 9 54
2008 IM-00 33 45 6 12 3 0 0 79 15 33

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 48 42 4 5 0 1 0 91 5 73
2014 IM-00 48 42 2 8 0 0 0 90 8 52

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 58 37 3 3 0 0 0 95 3 71
2014 IM-00 62 38 0 0 0 0 0 100 0 52
2011 IM 49 39 6 2 2 2 0 90 4 91
2011 IM-00 48 45 3 2 2 0 0 93 3 60

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 68 25 6 1 0 0 0 93 1 71
2014 IM-00 79 19 2 0 0 0 0 98 0 52
2011 IM 56 28 5 7 2 1 1 86 9 92
2011 IM-00 67 21 3 8 0 0 0 89 8 61
2008 IM 33 40 17 5 4 0 1 73 10 55
2008 IM-00 41 41 15 3 0 0 0 82 3 34

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 60 21 8 7 4 0 0 81 11 71
2014 IM-00 71 25 4 0 0 0 0 96 0 52
2011 IM 36 40 10 3 3 6 1 82 7 92
2011 IM-00 51 43 2 3 0 2 0 95 3 61

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 45 20 14 9 3 6 3 72 13 71
2014 IM-00 48 23 10 6 2 8 4 80 9 52
2011 IM 22 21 18 13 8 10 9 53 25 92
2011 IM-00 25 16 20 13 8 8 10 50 26 61

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 36 55 3 4 3 0 0 91 7 73
2014 IM-00 37 54 2 4 4 0 0 90 8 52
2011 IM 30 49 1 14 5 0 0 79 20 92
2011 IM-00 23 56 2 16 3 0 0 79 20 61
2008 IM 30 49 4 15 2 0 0 79 17 55
2008 IM-00 29 47 3 21 0 0 0 76 21 34

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 62 24 6 5 3 0 0 86 8 73
2014 IM-00 67 19 4 6 4 0 0 87 10 52
2011 IM 58 25 3 12 2 0 0 83 14 92
2011 IM-00 57 26 5 8 3 0 0 84 11 61

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 65 25 5 5 0 0 0 90 5 73
2014 IM-00 69 23 2 6 0 0 0 92 6 52

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 75 20 1 3 0 1 0 96 3 73
2014 IM-00 79 19 0 2 0 0 0 98 2 52
2011 IM 78 17 1 2 0 0 1 97 2 92
2011 IM-00 79 18 0 3 0 0 0 97 3 61
2008 IM 70 22 5 0 2 0 2 94 2 54
2008 IM-00 79 18 0 0 0 0 3 100 0 33

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 80 13 3 3 1 0 0 93 4 73
2014 IM-00 77 17 4 2 0 0 0 94 2 52
2011 IM 76 11 3 2 2 1 4 92 5 92
2011 IM-00 75 15 5 3 2 0 0 90 5 61
2008 IM 71 23 0 4 0 0 2 96 4 53
2008 IM-00 75 16 0 6 0 0 3 94 6 32

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 87 5 4 1 1 0 1 94 3 73
2014 IM-00 90 6 2 0 0 0 2 98 0 52
2011 IM 88 7 2 1 0 0 2 97 1 92
2011 IM-00 90 7 3 0 0 0 0 97 0 61
2008 IM 77 12 2 0 2 2 6 96 2 54
2008 IM-00 88 3 0 0 0 0 9 100 0 34

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 86 6 3 1 1 0 3 95 3 73
2014 IM-00 90 4 2 2 0 0 2 96 2 52
2011 IM 90 3 2 1 2 0 1 95 3 92
2011 IM-00 95 2 3 0 0 0 0 97 0 61
2008 IM 82 8 2 4 0 0 5 95 4 55
2008 IM-00 91 3 0 0 0 0 6 100 0 34

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 79 5 6 7 1 0 3 86 8 71
2014 IM-00 81 4 8 6 0 0 2 86 6 52

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 77 15 5 1 0 1 0 93 1 71
2014 IM-00 79 19 2 0 0 0 0 98 0 52
2011 IM 75 12 7 1 1 1 3 91 2 92
2011 IM-00 82 10 5 2 0 0 2 93 2 61
2008 IM 76 15 6 0 0 0 3 94 0 55
2008 IM-00 79 15 3 0 0 0 3 97 0 34

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IM 13 87 73
2014 IM-00 12 88 52

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 50 10

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 71 10

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 59 10

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 60 10

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 59 10

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 61 10

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 59 10

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 71 10

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IM 51 10

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 IM 0 10

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 48 25 5 11 3 4 4 80 14 72
2014 IM-00 52 27 4 10 4 0 4 82 14 52

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 65 24 5 4 1 0 0 90 5 71
2014 IM-00 75 21 0 2 2 0 0 96 4 52
2011 IM 38 37 11 9 2 2 0 77 11 92
2011 IM-00 43 39 7 10 0 2 0 83 10 61

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 54 24 9 1 1 8 3 87 3 72
2014 IM-00 58 21 10 0 2 6 4 87 2 52

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 69 22 5 1 1 1 0 92 3 73
2014 IM-00 75 19 2 2 2 0 0 94 4 52
2011 IM 48 43 3 3 0 2 0 94 3 92
2011 IM-00 52 43 0 3 0 2 0 97 3 61

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 IM 12 88 73
2014 IM-00 10 90 52

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 28 22 4 6 2 0 38 81 13 73
2014 IM-00 31 15 4 0 0 0 50 92 0 52
2011 IM 23 18 5 7 2 3 41 74 17 92
2011 IM-00 25 11 3 0 0 0 61 92 0 61
2008 IM 27 29 2 6 5 0 31 81 16 55
2008 IM-00 24 24 3 3 0 0 47 89 6 34

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 28 28 12 4 5 4 19 73 12 73
2014 IM-00 33 29 8 2 4 4 21 82 8 52
2011 IM 13 36 17 12 4 6 11 59 20 92
2011 IM-00 13 41 15 13 5 0 13 62 21 61

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 42 10 7 1 0 4 36 87 2 73
2014 IM-00 44 8 0 0 0 0 48 100 0 52
2011 IM 27 18 4 3 0 6 41 86 6 92
2011 IM-00 21 13 2 3 0 0 61 88 8 61
2008 IM 28 24 9 4 2 5 29 78 8 55
2008 IM-00 18 24 6 6 3 0 44 74 16 34

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 IM 42 18 3 0 1 4 31 93 2 72
2014 IM-00 44 13 0 0 0 0 42 100 0 52
2011 IM 22 22 5 3 0 8 39 84 6 92
2011 IM-00 16 18 5 2 0 2 57 84 4 61
2008 IM 28 27 5 5 4 6 25 79 13 55
2008 IM-00 26 21 3 9 6 0 35 73 23 34