2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group HS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 46 46 5 2 1 0 0 92 3 106
2014 HS-02 60 36 5 0 0 0 0 95 0 11
2014 HS-06 42 54 2 2 0 0 0 96 2 46
2011 HS 50 34 10 4 1 0 0 84 6 446
2011 HS-02 42 39 5 10 0 4 0 85 10 17
2011 HS-03 36 36 17 7 4 0 0 72 11 100
2011 HS-04 62 29 4 5 0 0 0 91 5 23
2011 HS-05 60 29 7 2 0 1 1 91 2 101
2011 HS-06 51 43 0 6 0 0 0 94 6 48
2011 HS-07 52 33 5 5 5 0 0 85 10 17
2008 HS 47 40 10 2 1 0 0 87 3 356
2008 HS-03 32 41 20 5 1 1 0 74 6 98
2008 HS-04 47 50 0 0 3 0 0 97 3 17
2008 HS-05 45 42 10 1 1 0 0 87 3 131
2008 HS-06 69 27 3 0 0 0 0 97 0 31
2008 HS-07 38 62 0 0 0 0 0 100 0 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 80 18 1 0 1 0 0 99 1 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 79 19 2 0 0 0 0 98 0 46
2011 HS 62 31 5 1 0 0 0 94 1 448
2011 HS-02 87 10 0 4 0 0 0 96 4 17
2011 HS-03 48 40 8 1 2 0 1 89 3 100
2011 HS-04 77 23 0 0 0 0 0 100 0 23
2011 HS-05 57 35 6 0 0 0 1 94 0 101
2011 HS-06 79 21 0 0 0 0 0 100 0 48
2011 HS-07 70 25 0 5 0 0 0 95 5 17

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 80 18 2 0 0 0 0 98 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 85 13 2 0 0 0 0 98 0 46
2011 HS 66 27 5 1 0 0 0 93 2 446
2011 HS-02 81 9 10 0 0 0 0 90 0 17
2011 HS-03 51 36 10 4 0 0 0 86 4 99
2011 HS-04 76 15 9 0 0 0 0 91 0 23
2011 HS-05 68 28 2 1 0 0 1 97 1 101
2011 HS-06 84 14 2 0 0 0 0 98 0 48
2011 HS-07 57 33 5 5 0 0 0 90 5 17

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 67 27 1 2 3 0 0 94 4 106
2014 HS-02 65 35 0 0 0 0 0 100 0 11
2014 HS-06 66 32 0 0 2 0 0 98 2 46
2011 HS 57 31 7 2 1 0 0 89 4 447
2011 HS-02 43 38 5 10 4 0 0 81 14 17
2011 HS-03 46 38 11 2 4 0 0 84 6 100
2011 HS-04 62 33 0 5 0 0 0 95 5 23
2011 HS-05 65 29 5 1 0 0 0 94 1 100
2011 HS-06 67 27 4 2 0 0 0 94 2 48
2011 HS-07 75 10 5 10 0 0 0 85 10 17
2008 HS 56 37 5 1 0 0 0 93 2 357
2008 HS-03 39 44 15 2 0 0 0 83 2 98
2008 HS-04 57 40 0 0 3 0 0 97 3 17
2008 HS-05 53 42 4 0 1 0 0 95 1 131
2008 HS-06 79 21 0 0 0 0 0 100 0 31
2008 HS-07 60 40 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 42 36 11 6 4 1 0 79 11 107
2014 HS-02 60 30 5 5 0 0 0 90 5 11
2014 HS-06 36 41 15 6 0 2 0 78 6 46
2011 HS 35 40 16 5 2 1 0 76 8 446
2011 HS-02 39 48 0 10 4 0 0 87 13 17
2011 HS-03 32 34 24 3 6 1 0 67 9 100
2011 HS-04 41 43 11 5 0 0 0 84 5 23
2011 HS-05 35 43 13 4 3 3 0 80 7 101
2011 HS-06 39 44 11 6 0 0 0 83 6 47
2011 HS-07 42 33 5 15 5 0 0 75 20 17

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 42 39 7 8 4 0 0 81 12 107
2014 HS-02 65 25 10 0 0 0 0 90 0 11
2014 HS-06 32 53 4 9 2 0 0 84 11 46
2011 HS 34 41 17 5 2 1 0 76 7 444
2011 HS-02 34 43 10 5 9 0 0 77 13 17
2011 HS-03 31 38 23 5 3 0 0 69 8 100
2011 HS-04 37 46 11 5 0 0 0 84 5 23
2011 HS-05 39 43 8 6 2 2 0 84 8 99
2011 HS-06 37 44 13 6 0 0 0 81 6 47
2011 HS-07 42 33 5 10 10 0 0 75 20 17
2008 HS 38 38 15 5 4 1 0 77 9 356
2008 HS-03 32 35 21 8 2 2 0 69 10 98
2008 HS-04 67 20 7 3 3 0 0 87 7 17
2008 HS-05 33 51 13 1 1 0 0 84 3 131
2008 HS-06 52 30 10 3 3 0 0 83 7 31
2008 HS-07 46 6 29 13 6 0 0 52 19 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 44 28 12 5 4 6 1 76 10 106
2014 HS-02 47 22 30 0 0 0 0 70 0 11
2014 HS-06 40 35 11 8 2 4 0 78 11 46
2011 HS 36 29 15 7 5 7 2 71 12 447
2011 HS-02 19 29 27 15 5 5 0 51 20 17
2011 HS-03 37 22 20 8 7 7 0 63 16 100
2011 HS-04 46 38 4 4 5 4 0 87 9 23
2011 HS-05 36 34 9 7 5 6 3 77 13 101
2011 HS-06 37 27 17 6 4 6 2 70 11 47
2011 HS-07 45 30 10 0 15 0 0 75 15 17
2008 HS 35 29 16 7 5 6 2 70 13 354
2008 HS-03 29 30 23 13 2 3 1 61 15 98
2008 HS-04 47 40 10 0 3 0 0 87 3 17
2008 HS-05 37 34 12 4 2 9 2 81 6 130
2008 HS-06 42 19 17 7 7 3 5 67 15 31
2008 HS-07 52 13 22 6 6 0 0 65 13 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 44 29 10 7 9 1 0 74 17 107
2014 HS-02 72 10 0 13 5 0 0 82 18 11
2014 HS-06 32 34 15 11 8 0 0 65 20 46
2011 HS 34 37 15 8 3 2 1 73 11 447
2011 HS-02 49 20 15 11 5 0 0 69 16 16
2011 HS-03 30 35 13 11 6 3 3 69 18 100
2011 HS-04 49 37 10 4 0 0 0 86 4 23
2011 HS-05 36 36 20 6 3 0 0 72 8 101
2011 HS-06 24 47 10 12 2 4 0 74 15 48
2011 HS-07 50 20 5 20 5 0 0 70 25 17
2008 HS 38 34 16 4 7 2 0 73 11 354
2008 HS-03 27 35 26 7 4 1 0 63 11 96
2008 HS-04 26 44 27 0 3 0 0 70 3 17
2008 HS-05 36 42 15 2 4 1 0 79 6 130
2008 HS-06 58 11 14 3 10 3 0 72 14 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 37 38 5 12 9 0 0 75 20 107
2014 HS-02 72 10 0 5 13 0 0 82 18 11
2014 HS-06 19 51 8 13 8 0 0 70 22 46
2011 HS 34 41 12 8 4 1 1 76 12 447
2011 HS-02 39 52 0 9 0 0 0 91 9 17
2011 HS-03 29 41 13 7 8 2 0 72 15 100
2011 HS-04 49 37 5 9 0 0 0 86 9 23
2011 HS-05 42 41 8 4 4 0 1 84 8 101
2011 HS-06 20 39 12 25 4 0 0 59 29 48
2011 HS-07 50 15 10 15 10 0 0 65 25 17
2008 HS 39 37 12 5 7 0 0 76 13 355
2008 HS-03 31 37 18 10 4 0 0 68 14 96
2008 HS-04 63 13 10 10 3 0 0 77 13 17
2008 HS-05 37 45 12 1 4 0 1 83 5 131
2008 HS-06 37 32 14 7 10 0 0 69 17 31
2008 HS-07 46 41 0 0 13 0 0 87 13 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 48 30 8 6 8 0 0 78 14 107
2014 HS-02 77 18 0 0 5 0 0 95 5 11
2014 HS-06 32 32 13 16 8 0 0 63 24 46

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 37 30 11 8 7 7 0 72 16 107
2014 HS-02 77 5 0 0 5 13 0 94 6 11
2014 HS-06 34 41 11 6 6 2 0 76 13 46
2011 HS 22 34 20 8 7 8 1 62 16 445
2011 HS-02 34 43 10 5 9 0 0 77 13 17
2011 HS-03 14 37 20 12 7 11 0 57 21 99
2011 HS-04 32 43 14 4 4 4 0 78 8 23
2011 HS-05 22 32 24 4 3 13 2 64 8 101
2011 HS-06 36 23 16 10 12 0 2 60 23 48
2011 HS-07 50 5 15 15 15 0 0 55 30 17

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 35 28 11 14 9 3 0 65 24 107
2014 HS-02 72 5 5 13 5 0 0 77 18 11
2014 HS-06 30 39 8 13 8 2 0 70 22 46
2011 HS 25 30 21 11 8 4 1 57 20 445
2011 HS-02 44 18 10 10 18 0 0 62 28 17
2011 HS-03 15 32 22 14 11 6 1 50 27 99
2011 HS-04 27 42 4 23 4 0 0 70 27 23
2011 HS-05 27 30 25 5 5 9 0 62 11 101
2011 HS-06 26 35 14 16 8 0 0 61 25 48
2011 HS-07 55 5 5 15 20 0 0 60 35 17
2008 HS 22 36 19 9 8 5 1 62 18 356
2008 HS-03 21 30 23 9 10 6 2 56 20 97
2008 HS-04 23 47 20 7 3 0 0 70 10 17
2008 HS-05 18 38 21 13 1 9 0 61 16 132
2008 HS-06 29 40 14 8 7 3 0 71 15 31
2008 HS-07 46 13 0 13 29 0 0 59 41 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 28 24 17 16 13 2 0 52 30 107
2014 HS-02 72 5 5 0 18 0 0 77 18 11
2014 HS-06 19 38 11 24 8 0 0 57 32 46
2011 HS 15 35 26 9 6 10 1 55 16 444
2011 HS-02 15 53 10 19 4 0 0 67 23 17
2011 HS-03 10 32 25 13 7 14 0 48 23 98
2011 HS-04 29 27 26 14 4 0 0 56 18 23
2011 HS-05 12 41 27 4 4 11 1 61 8 101
2011 HS-06 16 43 14 10 8 7 0 64 20 48
2011 HS-07 29 45 0 16 10 0 0 74 26 16
2008 HS 15 32 25 11 9 7 1 52 21 354
2008 HS-03 14 25 33 9 11 9 1 42 22 96
2008 HS-04 10 50 27 7 3 0 3 62 10 17
2008 HS-05 16 32 29 11 3 9 1 53 16 130
2008 HS-06 21 31 21 14 8 7 0 55 23 31
2008 HS-07 25 27 6 6 35 0 0 52 41 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 27 20 21 14 14 3 0 49 29 107
2014 HS-02 60 18 0 10 13 0 0 77 23 11
2014 HS-06 25 21 17 22 13 2 0 47 35 46
2011 HS 19 30 20 11 8 11 0 56 22 445
2011 HS-02 39 18 5 15 18 5 0 60 35 17
2011 HS-03 16 26 22 18 8 9 0 47 28 99
2011 HS-04 29 32 8 10 14 8 0 66 26 23
2011 HS-05 19 32 23 7 5 13 0 59 14 101
2011 HS-06 12 41 14 17 6 10 0 59 25 48
2011 HS-07 34 34 0 16 16 0 0 69 31 16
2008 HS 18 29 21 13 9 11 0 52 25 356
2008 HS-03 16 24 24 15 12 9 0 44 30 97
2008 HS-04 27 33 30 3 3 3 0 62 7 17
2008 HS-05 14 31 22 13 6 14 0 53 22 131
2008 HS-06 21 34 17 21 3 5 0 57 25 31
2008 HS-07 32 20 6 6 29 6 0 56 37 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 23 29 16 18 12 3 0 53 31 106
2014 HS-02 47 30 5 18 0 0 0 77 18 11
2014 HS-06 15 36 11 26 11 2 0 52 37 46
2011 HS 20 38 16 13 8 4 0 61 22 442
2011 HS-02 31 35 10 15 9 0 0 65 24 16
2011 HS-03 18 34 15 20 8 5 0 54 30 97
2011 HS-04 30 34 17 9 11 0 0 63 20 22
2011 HS-05 22 42 17 7 6 5 0 67 14 101
2011 HS-06 16 28 12 27 12 4 0 46 41 48
2011 HS-07 29 29 0 10 31 0 0 58 42 16
2008 HS 18 40 16 14 8 4 0 61 23 356
2008 HS-03 14 33 26 13 5 8 1 52 20 97
2008 HS-04 7 47 33 10 3 0 0 53 13 17
2008 HS-05 25 43 13 13 3 3 1 71 16 131
2008 HS-06 15 47 7 15 17 0 0 61 32 31
2008 HS-07 25 27 0 26 22 0 0 52 48 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 33 39 10 10 3 4 1 76 13 107
2014 HS-02 43 40 0 0 13 0 5 87 13 11
2014 HS-06 36 41 11 11 2 0 0 77 13 46
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 31 37 9 13 8 2 0 69 22 107
2014 HS-02 42 35 5 5 0 13 0 88 6 11
2014 HS-06 23 40 11 21 5 0 0 63 26 46
2011 HS 23 35 23 9 8 1 0 59 18 448
2011 HS-02 44 33 15 5 4 0 0 77 9 17
2011 HS-03 16 33 25 11 14 1 0 49 25 100
2011 HS-04 27 41 26 0 5 0 0 69 5 23
2011 HS-05 26 32 24 7 7 1 2 60 15 101
2011 HS-06 16 45 14 14 10 0 0 61 25 48
2011 HS-07 41 35 10 5 10 0 0 75 15 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 16 20 17 16 20 10 1 40 41 107
2014 HS-02 17 23 17 5 13 25 0 53 24 11
2014 HS-06 4 17 22 32 17 8 0 23 53 46

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 43 32 12 5 8 0 0 75 13 107
2014 HS-02 72 23 0 0 5 0 0 95 5 11
2014 HS-06 30 40 15 7 8 0 0 70 16 46
2011 HS 32 39 17 8 3 0 1 71 12 446
2011 HS-02 49 28 10 13 0 0 0 77 13 17
2011 HS-03 33 30 22 10 6 0 0 62 16 99
2011 HS-04 44 47 4 5 0 0 0 91 5 22
2011 HS-05 31 46 14 5 3 0 2 79 7 101
2011 HS-06 16 43 23 12 6 0 0 59 19 48
2011 HS-07 50 30 15 5 0 0 0 80 5 17
2008 HS 38 37 11 6 8 0 0 75 14 357
2008 HS-03 31 36 17 10 6 0 0 67 16 97
2008 HS-04 50 24 10 10 7 0 0 73 17 17
2008 HS-05 36 45 13 3 2 0 0 82 5 132
2008 HS-06 43 32 7 8 10 0 0 75 18 31
2008 HS-07 47 40 0 0 13 0 0 87 13 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 45 31 10 1 3 9 0 84 5 107
2014 HS-02 60 17 5 0 5 13 0 88 6 11
2014 HS-06 34 35 13 2 2 15 0 80 5 46
2011 HS 41 36 12 4 2 4 2 81 6 444
2011 HS-02 43 19 11 11 5 11 0 70 18 16
2011 HS-03 40 35 11 7 1 5 1 80 9 100
2011 HS-04 55 33 9 0 0 0 4 91 0 23
2011 HS-05 49 37 11 0 2 1 0 87 2 99
2011 HS-06 27 34 17 6 4 6 4 69 12 47
2011 HS-07 50 20 15 5 10 0 0 70 15 17
2008 HS 37 37 13 3 3 6 1 79 7 354
2008 HS-03 34 36 16 9 1 5 0 73 10 97
2008 HS-04 40 37 17 3 0 0 3 79 3 17
2008 HS-05 39 47 8 2 1 2 0 88 4 131
2008 HS-06 35 33 14 0 4 11 4 79 4 30
2008 HS-07 38 33 16 0 13 0 0 71 13 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 28 45 10 13 3 0 1 73 17 107
2014 HS-02 47 30 0 23 0 0 0 77 23 11
2014 HS-06 19 49 8 19 4 0 0 68 23 46
2011 HS 24 37 17 14 5 1 1 63 19 448
2011 HS-02 20 28 14 20 20 0 0 47 39 17
2011 HS-03 24 37 14 15 7 4 0 63 23 100
2011 HS-04 31 34 31 4 0 0 0 65 4 23
2011 HS-05 25 39 17 13 2 2 2 67 15 101
2011 HS-06 20 50 6 19 6 0 0 69 25 48
2011 HS-07 33 15 10 23 20 0 0 47 43 17
2008 HS 18 43 17 15 5 1 0 62 20 357
2008 HS-03 17 33 27 17 6 0 0 50 23 97
2008 HS-04 7 70 3 17 3 0 0 77 20 17
2008 HS-05 18 36 25 16 3 1 1 54 20 132
2008 HS-06 21 57 3 11 7 0 0 78 18 31
2008 HS-07 25 42 13 6 13 0 0 68 19 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 34 24 19 13 6 2 3 61 19 107
2014 HS-02 77 0 10 13 0 0 0 77 13 11
2014 HS-06 21 23 24 19 6 6 0 47 27 46
2011 HS 24 27 17 13 11 5 2 55 26 448
2011 HS-02 34 13 10 23 20 0 0 48 43 17
2011 HS-03 26 24 14 14 19 3 1 51 34 100
2011 HS-04 31 32 28 9 0 0 0 64 9 23
2011 HS-05 23 35 18 8 5 10 1 65 14 101
2011 HS-06 24 35 12 8 12 8 0 64 22 48
2011 HS-07 28 10 0 25 25 0 13 43 57 17
2008 HS 22 31 17 16 8 6 1 56 26 356
2008 HS-03 25 20 24 25 6 0 0 45 31 96
2008 HS-04 30 36 13 13 7 0 0 67 20 17
2008 HS-05 16 33 25 12 4 9 1 54 18 132
2008 HS-06 24 33 3 14 14 8 5 65 31 31
2008 HS-07 46 6 6 22 19 0 0 52 41 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 33 42 8 10 4 0 3 77 14 106
2014 HS-02 47 23 13 0 13 0 5 74 13 11
2014 HS-06 46 40 4 9 0 0 0 87 9 46
2011 HS 39 40 10 6 2 0 3 81 9 448
2011 HS-02 18 38 20 0 15 0 10 62 16 17
2011 HS-03 30 47 13 6 2 0 1 78 8 100
2011 HS-04 45 45 0 5 0 0 5 95 5 23
2011 HS-05 46 37 8 7 2 0 0 83 9 101
2011 HS-06 46 35 4 8 2 0 4 85 11 48
2011 HS-07 46 30 10 10 5 0 0 75 15 17
2008 HS 39 36 10 12 4 0 0 74 16 354
2008 HS-03 33 40 13 12 2 0 0 73 14 98
2008 HS-04 7 60 20 10 3 0 0 67 13 17
2008 HS-05 47 34 11 7 1 0 1 81 8 131
2008 HS-06 50 25 3 18 3 0 0 75 22 31
2008 HS-07 6 60 12 22 0 0 0 66 22 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 61 34 3 1 2 0 0 95 2 107
2014 HS-02 77 18 5 0 0 0 0 95 0 11
2014 HS-06 56 42 0 0 2 0 0 98 2 46
2011 HS 53 31 11 4 2 0 0 84 5 444
2011 HS-02 63 16 15 0 5 0 0 80 5 16
2011 HS-03 42 28 18 8 4 1 0 70 12 98
2011 HS-04 55 29 8 9 0 0 0 84 9 23
2011 HS-05 55 38 5 2 0 0 1 94 2 101
2011 HS-06 65 31 2 2 0 0 0 96 2 48
2011 HS-07 77 13 10 0 0 0 0 90 0 17
2008 HS 50 35 10 3 2 0 0 86 5 355
2008 HS-03 36 38 17 6 2 0 1 75 8 98
2008 HS-04 60 34 7 0 0 0 0 93 0 17
2008 HS-05 46 38 13 2 2 0 0 84 3 130
2008 HS-06 62 31 3 3 0 0 0 93 3 31
2008 HS-07 81 13 6 0 0 0 0 94 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 66 31 0 1 2 0 0 97 3 106
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 74 26 0 0 0 0 0 100 0 45
2011 HS 58 27 7 4 3 0 1 86 7 448
2011 HS-02 67 28 0 0 5 0 0 95 5 17
2011 HS-03 42 33 11 7 8 0 0 75 14 100
2011 HS-04 45 46 0 9 0 0 0 91 9 23
2011 HS-05 66 25 6 3 1 0 0 91 4 101
2011 HS-06 84 14 0 2 0 0 0 98 2 48
2011 HS-07 80 20 0 0 0 0 0 100 0 17
2008 HS 62 25 7 3 3 0 0 88 5 355
2008 HS-03 49 30 13 5 2 1 0 80 7 98
2008 HS-04 77 23 0 0 0 0 0 100 0 17
2008 HS-05 57 29 9 3 2 1 0 86 5 133
2008 HS-06 90 7 0 0 3 0 0 97 3 31
2008 HS-07 38 40 6 16 0 0 0 78 16 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 30 23 16 18 9 3 2 55 28 106
2014 HS-02 35 15 25 0 13 13 0 57 14 11
2014 HS-06 17 37 21 15 8 0 2 55 24 46
2011 HS 26 35 18 9 7 3 3 64 17 445
2011 HS-02 14 20 22 10 24 0 10 38 38 17
2011 HS-03 15 36 27 8 5 5 5 56 14 100
2011 HS-04 26 57 8 9 0 0 0 83 9 22
2011 HS-05 34 35 16 7 3 5 1 73 10 101
2011 HS-06 22 30 14 16 16 0 0 53 33 48
2011 HS-07 45 30 10 0 15 0 0 75 15 17
2008 HS 20 43 15 12 7 2 1 65 19 355
2008 HS-03 15 35 21 14 7 6 2 54 23 97
2008 HS-04 7 57 13 17 7 0 0 63 23 17
2008 HS-05 26 41 19 8 4 1 0 68 13 132
2008 HS-06 18 54 10 10 7 0 0 73 17 31
2008 HS-07 0 65 0 35 0 0 0 65 35 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 15 12 16 8 27 1 21 34 45 107
2014 HS-02 25 18 25 5 13 0 14 50 21 11
2014 HS-06 6 6 11 15 30 2 30 19 66 46
2011 HS 9 22 17 13 15 5 18 41 37 448
2011 HS-02 15 34 5 12 19 0 15 57 37 17
2011 HS-03 9 24 16 21 16 6 7 38 43 100
2011 HS-04 8 48 12 10 9 0 14 64 21 23
2011 HS-05 12 14 21 11 10 5 27 38 31 101
2011 HS-06 2 10 6 10 29 8 35 21 68 48
2011 HS-07 10 10 36 10 34 0 0 20 44 17
2008 HS 11 20 15 13 21 3 17 38 42 355
2008 HS-03 19 26 17 21 9 5 3 49 33 98
2008 HS-04 17 13 34 3 23 3 7 33 30 17
2008 HS-05 8 24 21 11 11 5 19 43 29 132
2008 HS-06 3 7 5 4 39 0 42 18 74 31
2008 HS-07 6 6 0 36 51 0 0 13 87 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 19 45 7 18 9 0 2 66 27 107
2014 HS-02 55 18 10 13 5 0 0 72 18 11
2014 HS-06 6 49 11 26 8 0 0 55 35 46
2011 HS 25 33 19 13 6 1 3 60 20 444
2011 HS-02 20 39 5 19 19 0 0 58 37 17
2011 HS-03 16 34 19 19 8 1 4 52 28 99
2011 HS-04 38 41 16 5 0 0 0 79 5 22
2011 HS-05 25 35 16 13 4 4 2 65 18 101
2011 HS-06 20 32 23 21 4 0 0 53 25 48
2011 HS-07 55 25 0 5 15 0 0 80 20 17

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 23 45 14 9 8 0 0 69 17 107
2014 HS-02 35 38 10 13 5 0 0 72 18 11
2014 HS-06 17 49 20 8 6 0 0 65 15 46

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 25 55 10 7 3 0 0 80 10 107
2014 HS-02 35 43 17 5 0 0 0 77 5 11
2014 HS-06 30 53 11 7 0 0 0 82 7 46
2011 HS 36 43 12 6 2 1 1 80 8 446
2011 HS-02 39 23 10 19 0 0 10 68 21 17
2011 HS-03 30 47 13 8 3 0 0 77 11 100
2011 HS-04 52 39 9 0 0 0 0 91 0 23
2011 HS-05 34 48 10 4 1 2 1 85 5 101
2011 HS-06 50 36 4 8 2 0 0 85 11 47
2011 HS-07 45 45 5 0 5 0 0 90 5 17

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 44 31 13 7 5 0 0 75 12 107
2014 HS-02 40 42 0 18 0 0 0 82 18 11
2014 HS-06 32 43 13 11 2 0 0 75 13 46
2011 HS 34 37 14 5 5 1 3 75 10 447
2011 HS-02 21 49 4 21 5 0 0 70 26 16
2011 HS-03 37 34 13 5 7 1 3 75 12 100
2011 HS-04 37 59 4 0 0 0 0 96 0 23
2011 HS-05 33 33 19 2 4 5 5 73 6 101
2011 HS-06 38 39 10 6 6 0 0 77 12 48
2011 HS-07 33 53 0 5 10 0 0 85 15 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 26 27 9 8 14 2 15 63 26 107
2014 HS-02 55 23 0 0 13 0 9 86 14 11
2014 HS-06 11 27 13 8 19 0 22 49 35 46
2011 HS 56 23 5 4 6 1 6 84 10 445
2011 HS-02 54 22 0 5 14 0 5 80 20 17
2011 HS-03 58 22 4 3 5 3 5 87 9 99
2011 HS-04 56 23 9 0 0 0 13 90 0 23
2011 HS-05 71 18 6 2 0 2 1 92 2 100
2011 HS-06 24 16 12 12 23 0 12 46 40 48
2011 HS-07 38 28 5 10 15 0 5 69 26 17
2008 HS 47 28 7 5 6 2 6 81 12 357
2008 HS-03 53 27 8 2 5 2 4 85 7 98
2008 HS-04 44 40 3 3 3 0 7 89 7 17
2008 HS-05 52 37 3 1 1 1 4 94 2 131
2008 HS-06 36 14 14 10 18 0 8 54 31 31
2008 HS-07 45 27 0 22 6 0 0 71 29 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 50 29 12 5 3 0 1 80 8 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 36 43 17 2 2 0 0 79 4 46
2011 HS 51 34 11 4 1 0 0 85 5 447
2011 HS-02 63 20 4 13 0 0 0 83 13 17
2011 HS-03 48 32 13 6 1 0 0 80 7 100
2011 HS-04 61 24 0 15 0 0 0 85 15 23
2011 HS-05 49 44 6 0 1 0 0 93 1 101
2011 HS-06 47 28 19 4 2 0 0 75 6 48
2011 HS-07 52 15 28 5 0 0 0 67 5 17
2008 HS 42 36 17 3 2 0 0 78 5 357
2008 HS-03 39 37 19 2 3 0 0 76 5 98
2008 HS-04 30 60 10 0 0 0 0 90 0 17
2008 HS-05 48 37 9 2 4 0 0 85 6 131
2008 HS-06 44 38 15 3 0 0 0 82 3 31
2008 HS-07 34 33 27 6 0 0 0 67 6 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 30 20 13 5 11 8 13 64 20 107
2014 HS-02 30 43 0 0 5 13 9 93 7 11
2014 HS-06 15 13 15 11 17 4 26 39 39 46
2011 HS 27 23 15 9 7 3 15 62 20 443
2011 HS-02 33 15 20 14 5 5 10 56 22 17
2011 HS-03 24 21 19 10 6 7 14 56 20 100
2011 HS-04 51 24 4 4 5 0 12 86 10 23
2011 HS-05 26 27 10 7 6 3 21 68 18 100
2011 HS-06 16 16 19 12 21 0 16 38 39 48
2011 HS-07 50 20 10 15 5 0 0 70 20 17

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 HS 9 68 24 107
2014 HS-02 5 65 30 11
2014 HS-06 6 78 16 46
2011 HS 13 72 15 445
2011 HS-02 32 43 25 17
2011 HS-03 14 61 26 99
2011 HS-04 12 84 4 23
2011 HS-05 10 76 14 100
2011 HS-06 8 80 12 48
2011 HS-07 23 67 10 17

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 HS 66 9 6 11 9 10
2011 HS 51 8 13 7 21 54
2011 HS-03 50 14 14 7 14 14
2011 HS-05 50 30 10 0 10 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 53 36 7 2 3 0 0 89 5 107
2014 HS-02 85 15 0 0 0 0 0 100 0 11
2014 HS-06 40 47 8 4 0 0 0 87 4 46
2011 HS 41 39 11 3 2 3 1 84 5 447
2011 HS-02 58 42 0 0 0 0 0 100 0 17
2011 HS-03 32 42 16 4 4 2 0 75 8 100
2011 HS-04 54 43 0 0 0 4 0 100 0 23
2011 HS-05 42 34 13 6 2 4 0 79 8 101
2011 HS-06 55 37 6 2 0 0 0 92 2 48
2011 HS-07 45 40 5 5 5 0 0 85 10 17
2008 HS 47 39 8 4 1 1 0 87 5 357
2008 HS-03 42 35 16 6 0 2 0 78 6 98
2008 HS-04 47 53 0 0 0 0 0 100 0 17
2008 HS-05 36 52 7 4 1 0 1 88 5 131
2008 HS-06 74 26 0 0 0 0 0 100 0 31
2008 HS-07 54 19 27 0 0 0 0 73 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 38 43 8 8 1 1 0 82 10 107
2014 HS-02 72 5 17 5 0 0 0 77 5 11
2014 HS-06 30 56 4 8 0 2 0 87 9 46
2011 HS 28 40 19 7 2 3 1 71 9 445
2011 HS-02 16 53 15 11 5 0 0 69 16 16
2011 HS-03 24 34 28 9 2 3 0 61 11 99
2011 HS-04 32 51 16 0 0 0 0 84 0 23
2011 HS-05 30 37 18 6 2 6 0 72 9 101
2011 HS-06 39 40 11 8 2 0 0 79 11 47
2011 HS-07 23 38 15 15 10 0 0 60 25 17

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 28 47 15 7 3 2 0 76 10 106
2014 HS-02 47 30 23 0 0 0 0 77 0 11
2014 HS-06 24 50 13 6 2 4 0 77 9 45
2011 HS 26 41 18 6 1 7 2 73 8 446
2011 HS-02 5 71 10 10 0 5 0 80 10 17
2011 HS-03 20 34 27 8 2 6 3 59 11 99
2011 HS-04 24 56 11 0 0 9 0 88 0 23
2011 HS-05 30 32 20 4 1 10 2 71 6 101
2011 HS-06 43 46 2 4 2 2 0 91 6 47
2011 HS-07 28 28 15 20 10 0 0 55 30 17

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 12 15 31 30 11 2 0 42 27 105
2014 HS-02 13 0 15 60 13 0 0 72 13 11
2014 HS-06 9 32 33 24 2 0 0 26 41 45
2011 HS 8 26 26 23 10 1 6 35 36 436
2011 HS-02 0 28 34 18 5 0 15 27 33 17
2011 HS-03 9 26 22 29 11 0 4 42 36 100
2011 HS-04 4 30 29 22 12 0 4 35 35 22
2011 HS-05 14 20 21 25 10 1 9 39 37 96
2011 HS-06 0 33 29 22 10 2 4 35 35 48
2011 HS-07 20 25 23 23 5 0 5 29 47 17
2008 HS 5 24 35 18 15 0 3 34 30 346
2008 HS-03 9 34 31 14 11 0 2 25 43 95
2008 HS-04 3 23 47 27 0 0 0 27 26 17
2008 HS-05 5 18 32 24 16 1 4 42 25 128
2008 HS-06 5 17 33 18 27 0 0 46 22 31
2008 HS-07 6 19 42 27 0 0 5 28 27 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 10 17 24 26 19 3 2 46 28 105
2014 HS-02 0 18 15 13 55 0 0 67 18 11
2014 HS-06 6 28 37 22 4 2 0 26 35 45
2011 HS 7 16 28 21 16 5 7 42 26 435
2011 HS-02 15 22 34 10 0 10 10 12 46 17
2011 HS-03 10 12 22 29 17 3 7 51 25 97
2011 HS-04 0 13 31 26 18 4 8 50 15 22
2011 HS-05 7 11 28 20 18 9 8 45 22 96
2011 HS-06 4 31 31 14 16 2 2 32 36 48
2011 HS-07 20 15 10 23 28 0 5 53 36 17
2008 HS 7 18 29 21 17 2 5 42 27 346
2008 HS-03 12 21 24 23 12 3 5 38 36 96
2008 HS-04 7 3 67 17 7 0 0 23 10 17
2008 HS-05 5 16 25 25 15 6 8 47 24 128
2008 HS-06 3 18 29 25 24 0 0 50 22 30
2008 HS-07 6 41 6 0 41 0 5 43 50 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 17 19 28 21 10 3 2 33 38 105
2014 HS-02 25 0 35 22 18 0 0 40 25 11
2014 HS-06 18 22 26 19 9 2 4 30 42 45
2011 HS 11 19 26 20 9 6 9 34 35 433
2011 HS-02 9 13 39 19 0 0 20 24 27 17
2011 HS-03 16 23 21 21 10 5 4 34 43 98
2011 HS-04 8 17 44 14 13 0 4 28 26 22
2011 HS-05 9 26 20 16 6 9 14 29 45 94
2011 HS-06 9 19 27 21 13 2 10 38 31 47
2011 HS-07 15 15 20 36 10 0 5 48 31 17
2008 HS 9 21 33 15 10 6 6 29 34 341
2008 HS-03 12 29 32 10 5 8 4 17 47 93
2008 HS-04 7 17 60 10 0 3 3 11 25 17
2008 HS-05 10 19 26 19 8 8 10 33 36 126
2008 HS-06 4 10 39 25 21 0 0 46 15 30
2008 HS-07 13 29 27 12 20 0 0 32 41 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 4 11 30 30 15 3 7 51 17 104
2014 HS-02 0 0 38 40 18 0 5 61 0 11
2014 HS-06 4 9 33 32 11 2 9 48 15 44
2011 HS 4 16 27 25 14 3 10 45 23 432
2011 HS-02 0 9 23 39 5 0 24 58 11 17
2011 HS-03 7 23 16 28 18 4 4 50 32 96
2011 HS-04 0 12 44 18 22 0 4 42 12 22
2011 HS-05 6 15 37 17 8 3 14 30 26 95
2011 HS-06 2 12 21 29 22 0 14 59 17 48
2011 HS-07 0 15 20 51 10 0 5 64 16 17
2008 HS 7 13 27 31 14 2 5 49 22 341
2008 HS-03 16 25 32 17 8 3 1 25 42 95
2008 HS-04 3 7 38 35 14 0 3 50 11 16
2008 HS-05 5 11 28 29 12 5 9 48 19 125
2008 HS-06 1 4 17 53 24 0 0 77 6 30
2008 HS-07 6 0 19 27 48 0 0 74 6 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 16 24 24 15 18 2 2 35 41 106
2014 HS-02 0 10 23 17 50 0 0 67 10 11
2014 HS-06 18 37 26 11 4 0 4 16 57 45
2011 HS 10 24 30 18 12 1 5 32 36 439
2011 HS-02 10 18 39 20 5 0 10 27 30 17
2011 HS-03 16 24 22 21 14 1 3 36 41 98
2011 HS-04 15 12 44 13 13 0 4 27 27 22
2011 HS-05 6 28 40 9 12 1 5 22 35 98
2011 HS-06 4 29 32 16 12 0 6 30 35 48
2011 HS-07 15 25 18 28 15 0 0 43 39 17
2008 HS 13 18 36 18 11 1 4 30 32 349
2008 HS-03 15 32 33 11 7 2 1 18 48 96
2008 HS-04 3 23 60 7 3 0 3 10 28 17
2008 HS-05 12 13 38 22 10 1 3 34 26 127
2008 HS-06 9 8 42 21 17 0 3 39 17 31
2008 HS-07 19 18 6 36 20 0 0 56 37 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 11 10 25 26 24 3 2 52 22 105
2014 HS-02 0 5 28 13 55 0 0 67 5 11
2014 HS-06 13 15 29 30 6 2 4 39 30 45
2011 HS 11 24 25 20 9 3 7 32 39 435
2011 HS-02 0 22 34 15 5 5 20 26 29 17
2011 HS-03 12 21 23 26 11 3 4 40 35 98
2011 HS-04 0 39 9 28 12 0 12 46 44 23
2011 HS-05 14 31 22 13 9 5 6 25 50 94
2011 HS-06 8 14 39 24 8 0 6 35 24 48
2011 HS-07 16 5 5 45 29 0 0 74 21 16
2008 HS 7 23 27 23 15 3 3 40 31 342
2008 HS-03 8 29 16 24 17 4 3 44 39 94
2008 HS-04 3 10 45 38 0 0 3 39 14 16
2008 HS-05 9 29 28 19 10 3 2 30 40 126
2008 HS-06 0 12 29 31 24 3 0 57 13 30
2008 HS-07 19 16 6 27 32 0 0 59 35 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 16 11 25 24 16 5 3 43 29 104
2014 HS-02 0 10 23 25 30 0 13 62 12 11
2014 HS-06 16 15 35 15 11 4 4 28 34 45

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 59 35 2 4 1 0 0 94 5 106
2014 HS-02 39 55 0 5 0 0 0 95 5 11
2014 HS-06 59 37 4 0 0 0 0 96 0 45
2011 HS 58 36 3 2 1 0 0 94 3 447
2011 HS-02 66 10 0 15 10 0 0 75 25 17
2011 HS-03 59 33 6 1 1 0 0 92 2 100
2011 HS-04 60 40 0 0 0 0 0 100 0 22
2011 HS-05 53 43 4 0 0 0 0 96 0 101
2011 HS-06 47 43 0 6 4 0 0 90 10 48
2011 HS-07 85 10 5 0 0 0 0 95 0 17

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 39 34 6 10 10 0 1 73 20 107
2014 HS-02 35 47 5 13 0 0 0 82 13 11
2014 HS-06 30 38 11 6 15 0 0 68 21 46

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 32 45 8 9 7 0 0 77 16 107
2014 HS-02 17 53 25 5 0 0 0 70 5 11
2014 HS-06 27 49 2 13 8 0 0 76 22 46

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 52 34 9 3 0 1 2 87 3 107
2014 HS-02 60 27 13 0 0 0 0 87 0 11
2014 HS-06 46 39 6 6 0 2 0 87 6 46

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 47 37 10 4 1 1 0 85 6 107
2014 HS-02 65 30 5 0 0 0 0 95 0 11
2014 HS-06 40 41 11 8 0 0 0 81 8 46
2011 HS 30 40 19 5 4 2 0 71 9 444
2011 HS-02 34 48 13 0 5 0 0 82 5 17
2011 HS-03 23 34 25 10 5 3 0 59 15 98
2011 HS-04 50 35 11 4 0 0 0 85 4 23
2011 HS-05 32 42 17 3 3 4 0 77 6 100
2011 HS-06 34 41 10 4 10 0 0 75 14 48
2011 HS-07 53 21 16 5 5 0 0 74 10 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 54 31 7 3 4 0 0 85 8 107
2014 HS-02 72 23 0 5 0 0 0 95 5 11
2014 HS-06 46 37 8 4 4 0 0 83 8 46
2011 HS 38 41 14 4 3 0 0 79 7 442
2011 HS-02 44 43 9 0 5 0 0 87 5 17
2011 HS-03 37 38 15 8 2 0 0 75 10 98
2011 HS-04 41 44 10 5 0 0 0 85 5 23
2011 HS-05 40 43 13 0 3 1 0 84 3 99
2011 HS-06 34 47 10 2 6 0 0 81 8 48
2011 HS-07 63 16 5 16 0 0 0 79 16 16
2008 HS 33 41 14 8 2 1 0 75 10 356
2008 HS-03 28 42 18 11 0 1 0 71 11 98
2008 HS-04 47 40 7 7 0 0 0 87 7 17
2008 HS-05 24 51 16 7 2 0 1 76 8 130
2008 HS-06 48 38 3 3 7 0 0 86 10 31
2008 HS-07 74 6 13 6 0 0 0 81 6 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 23 40 10 10 12 3 1 66 23 107
2014 HS-02 30 48 0 0 18 0 5 81 19 11
2014 HS-06 17 39 17 15 11 2 0 57 26 46

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 42 33 12 4 3 5 2 79 8 107
2014 HS-02 60 23 5 0 13 0 0 82 13 11
2014 HS-06 32 36 15 8 2 4 2 73 11 46
2011 HS 28 41 18 5 2 5 1 74 7 445
2011 HS-02 28 38 10 15 10 0 0 66 25 17
2011 HS-03 23 35 26 3 4 8 2 63 8 99
2011 HS-04 32 56 11 0 0 0 0 89 0 23
2011 HS-05 30 38 17 5 1 7 1 74 7 101
2011 HS-06 47 38 4 8 0 2 0 87 9 47
2011 HS-07 28 43 15 15 0 0 0 70 15 17

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 45 29 10 8 3 5 0 78 11 107
2014 HS-02 65 18 5 13 0 0 0 83 13 11
2014 HS-06 42 30 13 11 0 4 0 76 11 46
2011 HS 31 40 10 8 4 6 0 76 13 446
2011 HS-02 67 20 4 0 5 5 0 91 5 17
2011 HS-03 22 40 13 12 4 10 0 68 17 100
2011 HS-04 37 40 10 12 0 0 0 78 12 23
2011 HS-05 28 50 6 6 3 7 1 84 9 101
2011 HS-06 39 38 4 6 8 4 0 80 15 47
2011 HS-07 23 43 10 15 10 0 0 65 25 17
2008 HS 28 38 13 8 6 6 0 71 15 355
2008 HS-03 24 31 15 13 8 9 0 61 22 96
2008 HS-04 30 43 10 13 3 0 0 73 17 17
2008 HS-05 23 50 15 3 1 8 0 79 5 132
2008 HS-06 45 34 11 7 4 0 0 79 11 30
2008 HS-07 32 27 13 22 0 6 0 63 24 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 38 27 18 7 4 6 0 69 12 106
2014 HS-02 60 5 0 10 13 13 0 74 26 11
2014 HS-06 38 30 21 9 2 0 0 68 11 46
2011 HS 17 35 19 11 6 9 3 59 19 441
2011 HS-02 33 49 9 0 10 0 0 82 10 17
2011 HS-03 11 25 21 20 9 13 2 42 34 98
2011 HS-04 25 31 24 9 0 8 4 63 10 23
2011 HS-05 15 40 17 12 2 12 3 65 16 100
2011 HS-06 37 41 6 8 8 0 0 77 16 48
2011 HS-07 28 30 33 5 5 0 0 57 10 17

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 23 21 20 17 13 6 1 47 32 107
2014 HS-02 35 30 17 0 18 0 0 65 18 11
2014 HS-06 21 20 17 25 11 6 0 44 38 46
2011 HS 19 29 21 10 10 7 4 54 23 446
2011 HS-02 24 28 23 0 24 0 0 52 24 17
2011 HS-03 15 25 20 14 12 14 1 46 31 99
2011 HS-04 16 44 15 13 5 0 8 65 19 23
2011 HS-05 21 31 22 6 5 12 4 61 13 101
2011 HS-06 24 27 12 10 19 4 4 56 31 48
2011 HS-07 33 23 5 10 30 0 0 55 40 17

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 52 35 4 4 3 2 0 89 7 107
2014 HS-02 65 25 5 5 0 0 0 90 5 11
2014 HS-06 63 30 4 2 0 0 0 94 2 46
2011 HS 54 36 4 5 2 0 0 90 6 447
2011 HS-02 63 33 0 5 0 0 0 95 5 17
2011 HS-03 52 31 6 7 3 0 0 84 10 100
2011 HS-04 61 30 4 5 0 0 0 91 5 23
2011 HS-05 54 39 2 5 0 0 0 93 5 100
2011 HS-06 50 43 2 2 2 0 0 94 4 48
2011 HS-07 10 51 10 20 10 0 0 60 30 17
2008 HS 46 45 4 5 1 0 0 90 6 354
2008 HS-03 40 52 3 5 0 0 0 92 5 97
2008 HS-04 23 77 0 0 0 0 0 100 0 17
2008 HS-05 50 41 5 3 0 0 0 92 3 130
2008 HS-06 61 32 0 7 0 0 0 93 7 31
2008 HS-07 21 27 0 40 13 0 0 48 52 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 49 32 4 8 7 0 0 81 15 107
2014 HS-02 90 10 0 0 0 0 0 100 0 11
2014 HS-06 46 32 4 16 2 0 0 78 18 46
2011 HS 37 42 9 7 3 0 2 80 10 445
2011 HS-02 41 44 0 5 10 0 0 85 15 16
2011 HS-03 25 43 12 15 1 0 4 71 17 100
2011 HS-04 47 38 10 5 0 0 0 85 5 23
2011 HS-05 35 49 9 2 2 1 2 87 4 100
2011 HS-06 45 41 4 10 0 0 0 86 10 48
2011 HS-07 28 15 0 28 30 0 0 42 58 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 45 41 5 7 1 0 0 87 8 107
2014 HS-02 40 55 5 0 0 0 0 95 0 11
2014 HS-06 51 43 0 6 0 0 0 94 6 46

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 79 19 0 0 0 2 0 100 0 106
2014 HS-02 83 17 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 45
2011 HS 64 23 4 1 1 1 6 94 2 445
2011 HS-02 80 15 0 0 5 0 0 95 5 17
2011 HS-03 64 20 3 1 0 1 11 96 1 99
2011 HS-04 75 20 5 0 0 0 0 95 0 23
2011 HS-05 55 26 5 2 1 2 10 92 3 101
2011 HS-06 81 16 0 2 0 0 0 98 2 48
2011 HS-07 57 33 5 0 0 0 5 95 0 17
2008 HS 60 24 4 2 1 0 8 92 3 354
2008 HS-03 57 25 8 1 2 0 8 89 3 97
2008 HS-04 55 21 10 13 0 0 0 76 13 16
2008 HS-05 54 27 2 2 1 0 14 95 3 130
2008 HS-06 76 24 0 0 0 0 0 100 0 31
2008 HS-07 60 33 0 0 6 0 0 94 6 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 83 16 0 0 0 0 0 100 0 107
2014 HS-02 95 5 0 0 0 0 0 100 0 11
2014 HS-06 87 13 0 0 0 0 0 100 0 46
2011 HS 56 16 3 2 1 0 21 93 3 442
2011 HS-02 76 20 0 0 5 0 0 95 5 17
2011 HS-03 56 13 4 2 0 2 23 92 3 99
2011 HS-04 71 17 0 4 4 0 4 92 8 23
2011 HS-05 44 19 5 1 2 0 29 89 4 100
2011 HS-06 81 12 2 2 2 0 0 94 4 48
2011 HS-07 62 5 10 5 0 0 18 82 6 17
2008 HS 57 20 4 1 0 0 18 94 1 352
2008 HS-03 57 18 7 1 0 1 16 91 1 96
2008 HS-04 40 53 0 7 0 0 0 93 7 17
2008 HS-05 43 20 2 0 0 0 35 97 0 129
2008 HS-06 75 24 0 1 0 0 0 99 1 31
2008 HS-07 87 6 0 0 6 0 0 94 6 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 83 11 1 2 0 0 3 97 2 107
2014 HS-02 73 27 0 0 0 0 0 100 0 11
2014 HS-06 92 8 0 0 0 0 0 100 0 46
2011 HS 70 20 2 1 2 0 4 94 4 448
2011 HS-02 71 20 0 0 0 0 10 100 0 17
2011 HS-03 68 18 3 0 5 0 6 92 5 100
2011 HS-04 83 17 0 0 0 0 0 100 0 23
2011 HS-05 60 32 2 4 2 0 1 93 6 101
2011 HS-06 84 12 0 0 2 0 2 98 2 48
2011 HS-07 80 0 10 0 10 0 0 80 10 17
2008 HS 67 22 4 1 1 1 4 94 2 358
2008 HS-03 64 22 8 1 1 3 2 90 2 98
2008 HS-04 57 30 0 0 3 0 10 96 4 17
2008 HS-05 63 29 4 2 1 0 1 93 3 133
2008 HS-06 76 17 3 0 0 0 3 96 0 31
2008 HS-07 65 0 0 0 6 16 13 91 9 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 85 12 0 0 0 0 2 100 0 106
2014 HS-02 100 0 0 0 0 0 0 100 0 10
2014 HS-06 81 19 0 0 0 0 0 100 0 46
2011 HS 73 20 3 1 2 0 1 94 3 447
2011 HS-02 87 4 5 0 0 0 5 95 0 17
2011 HS-03 74 16 3 4 2 0 1 91 6 100
2011 HS-04 88 12 0 0 0 0 0 100 0 23
2011 HS-05 67 29 3 1 1 0 0 95 2 100
2011 HS-06 81 10 4 0 4 0 0 92 4 48
2011 HS-07 75 5 10 0 10 0 0 80 10 17
2008 HS 76 17 2 1 1 0 4 96 2 356
2008 HS-03 72 24 1 1 1 1 0 97 2 97
2008 HS-04 76 0 3 0 0 0 20 96 0 17
2008 HS-05 70 23 2 4 1 0 1 93 4 132
2008 HS-06 93 7 0 0 0 0 0 100 0 30
2008 HS-07 71 22 0 0 0 0 6 100 0 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 74 18 2 0 0 0 7 98 0 107
2014 HS-02 61 22 0 0 0 0 18 100 0 11
2014 HS-06 82 13 5 0 0 0 0 95 0 46

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 76 12 0 2 0 2 7 97 3 107
2014 HS-02 77 23 0 0 0 0 0 100 0 11
2014 HS-06 87 11 0 2 0 0 0 98 2 46
2011 HS 69 21 4 1 1 1 3 93 3 448
2011 HS-02 66 15 5 0 0 0 15 94 0 17
2011 HS-03 63 22 4 3 4 0 4 89 7 100
2011 HS-04 79 11 5 0 0 0 5 95 0 23
2011 HS-05 64 27 3 1 1 3 1 95 2 101
2011 HS-06 79 10 6 0 2 0 2 92 2 48
2011 HS-07 80 5 10 5 0 0 0 85 5 17
2008 HS 69 22 6 1 1 0 1 92 2 357
2008 HS-03 63 30 6 0 1 0 1 93 1 98
2008 HS-04 53 13 24 3 3 0 3 69 7 17
2008 HS-05 71 22 3 1 1 1 1 95 2 133
2008 HS-06 75 24 0 0 0 1 0 100 0 31
2008 HS-07 65 6 16 0 6 0 6 76 7 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HS 26 74 107
2014 HS-06 32 68 46

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 33 30
2014 HS-06 33 15

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 69 30
2014 HS-06 87 15

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS-06 0 15

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS-06 0 15

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS-06 0 15

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 45 30
2014 HS-06 53 15

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 48 30
2014 HS-06 67 15

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 32 30
2014 HS-06 47 15

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 45 30
2014 HS-06 53 15

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 36 30
2014 HS-06 33 15

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 61 30
2014 HS-06 40 15

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 40 30
2014 HS-06 40 15

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS-06 0 15

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS-06 0 15

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 54 30
2014 HS-06 60 15

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 42 30
2014 HS-06 53 15

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 18 30

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 57 30
2014 HS-06 47 15

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 43 30
2014 HS-06 47 15

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 15 30

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 31 30

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 13 30

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 20 30

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HS 14 30

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 15 28

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 33 28
2014 HS-06 50 14

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 36 28

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 0 28
2014 HS-06 0 14

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 63 28
2014 HS-06 71 14

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HS 17 28

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 28 21 14 6 8 16 7 64 18 107
2014 HS-02 40 13 10 0 0 38 0 84 0 11
2014 HS-06 19 30 15 8 6 13 9 62 19 46

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 40 27 13 10 4 6 0 71 15 107
2014 HS-02 52 13 23 0 0 13 0 74 0 11
2014 HS-06 37 38 13 2 6 4 0 78 9 46
2011 HS 34 39 14 5 2 5 0 76 8 442
2011 HS-02 24 43 15 5 10 4 0 70 15 17
2011 HS-03 33 38 16 3 4 5 0 75 7 96
2011 HS-04 44 35 21 0 0 0 0 79 0 23
2011 HS-05 35 40 14 4 1 6 0 80 5 100
2011 HS-06 43 28 8 16 2 2 0 73 19 48
2011 HS-07 33 38 15 5 10 0 0 70 15 17

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HS 7 93 107
2014 HS-02 0 100 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 34 27 16 2 2 14 5 76 4 107
2014 HS-02 47 25 10 0 13 0 5 76 13 11
2014 HS-06 25 32 15 2 0 19 6 77 3 46

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 48 21 20 2 0 8 1 76 2 107
2014 HS-02 77 0 23 0 0 0 0 77 0 11
2014 HS-06 39 32 17 0 0 11 2 81 0 46
2011 HS 36 41 11 5 1 5 0 82 6 441
2011 HS-02 54 18 5 15 5 4 0 75 20 17
2011 HS-03 34 36 13 10 2 5 0 74 13 97
2011 HS-04 34 66 0 0 0 0 0 100 0 23
2011 HS-05 33 45 13 4 1 4 1 82 5 100
2011 HS-06 48 35 10 2 0 4 0 87 2 48
2011 HS-07 50 35 5 5 5 0 0 85 10 17

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HS 19 81 106
2014 HS-06 23 77 46

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HS 58 42 21
2014 HS-06 73 27 11

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 49 42 0 9 0 0 0 91 9 14

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 28 54 11 5 2 0 0 82 6 106
2014 HS-02 69 31 0 0 0 0 0 100 0 10
2014 HS-06 17 58 8 13 4 0 0 75 17 46
2011 HS 18 52 16 8 4 2 1 72 12 445
2011 HS-02 14 67 10 5 0 4 0 85 5 17
2011 HS-03 13 43 19 16 4 4 1 60 21 98
2011 HS-04 24 68 5 0 4 0 0 91 4 23
2011 HS-05 25 51 13 7 3 1 0 77 10 100
2011 HS-06 22 58 12 6 2 0 0 80 8 48
2011 HS-07 25 66 0 5 5 0 0 90 10 17
2008 HS 16 46 17 11 5 3 2 65 17 356
2008 HS-03 13 46 20 9 7 3 4 63 16 98
2008 HS-04 7 70 3 3 3 10 3 89 8 17
2008 HS-05 18 44 25 6 4 2 0 64 11 132
2008 HS-06 19 46 15 17 0 3 0 67 18 31
2008 HS-07 24 6 0 27 42 0 0 31 69 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 20 30 29 5 4 7 5 57 10 107
2014 HS-02 55 10 17 0 0 13 5 79 0 11
2014 HS-06 8 32 36 4 4 11 4 48 10 46
2011 HS 14 33 21 9 5 14 3 57 17 443
2011 HS-02 20 25 13 10 23 5 5 49 36 17
2011 HS-03 11 22 26 12 5 21 3 44 22 99
2011 HS-04 20 43 25 9 0 4 0 65 9 23
2011 HS-05 17 40 15 7 4 15 3 69 13 99
2011 HS-06 16 31 26 8 4 14 0 55 14 48
2011 HS-07 15 48 5 0 15 5 13 76 18 17

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 44 28 13 5 5 5 1 76 11 107
2014 HS-02 77 10 0 0 13 0 0 87 13 11
2014 HS-06 23 39 19 8 2 6 2 68 12 46
2011 HS 29 37 14 6 2 10 1 74 9 445
2011 HS-02 44 28 10 15 0 4 0 75 15 17
2011 HS-03 26 31 17 9 1 14 2 68 12 99
2011 HS-04 46 41 8 5 0 0 0 87 5 23
2011 HS-05 33 33 17 4 2 12 0 75 6 99
2011 HS-06 24 47 8 8 2 10 0 79 11 48
2011 HS-07 45 30 5 0 15 5 0 79 16 17
2008 HS 25 40 20 5 2 8 1 71 7 357
2008 HS-03 18 36 23 10 0 11 2 63 11 98
2008 HS-04 23 53 3 3 3 13 0 89 8 17
2008 HS-05 23 49 21 1 2 4 0 75 4 132
2008 HS-06 33 30 24 3 0 10 0 69 4 31
2008 HS-07 47 18 6 6 22 0 0 65 29 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HS 33 39 9 7 5 7 0 77 13 107
2014 HS-02 55 23 5 0 13 5 0 81 13 11
2014 HS-06 23 51 15 4 2 4 0 78 7 46
2011 HS 29 35 17 6 2 9 1 71 9 443
2011 HS-02 39 34 10 0 13 4 0 76 14 17
2011 HS-03 25 29 19 7 3 15 2 65 12 97
2011 HS-04 40 37 8 10 0 0 5 81 11 23
2011 HS-05 34 32 21 3 1 8 0 73 4 99
2011 HS-06 34 39 4 14 0 8 0 80 16 48
2011 HS-07 45 25 5 5 15 5 0 74 21 17
2008 HS 28 38 20 7 3 4 1 69 10 356
2008 HS-03 22 36 24 8 5 2 3 61 13 96
2008 HS-04 27 47 20 3 3 0 0 74 7 17
2008 HS-05 21 48 17 9 1 4 0 72 10 132
2008 HS-06 46 23 22 3 0 7 0 73 4 31
2008 HS-07 52 6 29 0 13 0 0 59 13 10