2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group HP

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 28 46 14 8 3 0 0 74 12 210
2014 HP-02 31 38 31 0 0 0 0 69 0 13
2014 HP-03 14 59 15 9 3 0 0 73 12 56
2014 HP-04 35 41 15 7 3 0 0 75 10 100
2014 HP-05 41 28 15 13 3 0 0 69 16 16
2014 HP-06 24 41 0 21 15 0 0 65 35 12
2011 HP 37 40 12 6 4 0 0 77 11 215
2011 HP-02 19 36 25 0 20 0 0 55 20 11
2011 HP-03 36 39 14 7 5 0 0 75 12 64
2011 HP-04 37 43 11 6 3 0 0 80 9 83
2011 HP-05 41 29 12 14 4 0 0 70 18 23
2011 HP-06 30 62 0 0 8 0 0 92 8 10
2011 HP-07 49 29 22 0 0 0 0 78 0 10
2008 HP 35 32 17 6 10 1 0 67 16 134
2008 HP-03 28 40 18 9 5 0 0 68 15 32
2008 HP-04 28 35 16 6 13 2 0 65 19 60
2008 HP-05 59 16 20 4 0 0 0 76 4 13

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 58 30 6 3 2 0 1 89 5 210
2014 HP-02 77 23 0 0 0 0 0 100 0 13
2014 HP-03 47 40 4 3 4 0 2 89 7 56
2014 HP-04 62 26 10 2 0 0 0 89 2 100
2014 HP-05 66 28 0 0 6 0 0 94 6 16
2014 HP-06 56 9 7 21 7 0 0 65 28 12
2011 HP 57 36 6 0 1 0 0 93 1 216
2011 HP-02 47 44 0 0 9 0 0 91 9 11
2011 HP-03 55 37 6 0 2 0 0 92 2 65
2011 HP-04 54 38 7 0 1 0 0 92 1 83
2011 HP-05 67 29 4 0 0 0 0 96 0 23
2011 HP-06 57 43 0 0 0 0 0 100 0 10
2011 HP-07 59 41 0 0 0 0 0 100 0 10

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 60 32 5 2 1 0 1 93 2 210
2014 HP-02 69 31 0 0 0 0 0 100 0 13
2014 HP-03 46 43 5 2 2 0 2 91 4 56
2014 HP-04 67 26 5 2 0 0 0 93 2 100
2014 HP-05 69 21 10 0 0 0 0 90 0 16
2014 HP-06 54 34 12 0 0 0 0 88 0 12
2011 HP 58 31 7 2 1 0 0 90 3 216
2011 HP-02 27 57 6 0 9 0 0 85 9 11
2011 HP-03 50 33 10 4 2 0 0 83 6 65
2011 HP-04 62 30 6 1 0 0 1 93 1 83
2011 HP-05 67 33 0 0 0 0 0 100 0 23
2011 HP-06 53 39 8 0 0 0 0 92 0 10
2011 HP-07 78 22 0 0 0 0 0 100 0 10

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 42 41 10 4 2 0 0 83 6 209
2014 HP-02 31 54 15 0 0 0 0 85 0 13
2014 HP-03 34 50 4 10 3 0 0 83 13 56
2014 HP-04 45 39 11 2 1 0 0 85 4 99
2014 HP-05 59 23 15 3 0 0 0 82 3 16
2014 HP-06 33 23 30 7 7 0 0 56 15 12
2011 HP 47 39 6 5 3 0 0 85 9 216
2011 HP-02 19 46 15 0 20 0 0 65 20 11
2011 HP-03 44 44 3 6 3 0 0 88 9 65
2011 HP-04 45 38 10 5 2 0 0 83 7 83
2011 HP-05 53 29 4 10 4 0 0 82 14 23
2011 HP-06 55 37 8 0 0 0 0 92 0 10
2011 HP-07 59 41 0 0 0 0 0 100 0 10
2008 HP 51 29 10 7 4 0 0 80 11 136
2008 HP-03 46 36 14 3 2 0 0 81 5 33
2008 HP-04 42 34 9 12 3 0 0 76 15 60
2008 HP-05 72 23 4 0 0 0 0 96 0 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 20 33 20 14 11 1 1 54 25 210
2014 HP-02 23 31 23 8 8 0 8 58 17 13
2014 HP-03 11 36 28 18 8 0 0 46 26 56
2014 HP-04 25 27 20 15 13 1 0 52 28 100
2014 HP-05 10 59 21 10 0 0 0 69 10 16
2014 HP-06 15 32 9 9 35 0 0 47 44 12
2011 HP 23 37 22 8 9 1 1 61 17 216
2011 HP-02 10 9 52 0 29 0 0 19 29 11
2011 HP-03 19 34 24 7 11 1 3 56 20 65
2011 HP-04 24 39 15 12 7 3 0 65 20 83
2011 HP-05 17 50 19 8 5 0 0 68 13 23
2011 HP-06 30 26 35 0 9 0 0 56 9 10
2011 HP-07 63 10 27 0 0 0 0 73 0 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 22 33 23 11 11 0 0 55 22 210
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 13 36 20 18 12 0 0 50 30 56
2014 HP-04 26 28 25 9 12 1 0 54 21 100
2014 HP-05 16 53 21 10 0 0 0 69 10 16
2014 HP-06 15 32 9 18 27 0 0 47 44 12
2011 HP 19 40 20 12 7 0 0 60 20 217
2011 HP-02 10 27 15 29 19 0 0 37 48 11
2011 HP-03 16 35 27 13 9 0 0 51 22 65
2011 HP-04 22 42 15 13 6 1 1 65 19 84
2011 HP-05 17 41 18 14 9 0 0 59 23 23
2011 HP-06 32 24 35 0 9 0 0 56 9 10
2011 HP-07 32 51 18 0 0 0 0 82 0 10
2008 HP 23 36 17 11 12 1 0 60 23 136
2008 HP-03 21 37 24 8 10 0 0 58 18 33
2008 HP-04 18 39 14 10 16 2 0 58 27 60
2008 HP-05 16 71 9 0 4 0 0 87 4 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 23 32 18 11 9 6 1 59 21 210
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 9 32 21 14 15 7 2 45 32 56
2014 HP-04 30 32 17 8 7 6 0 66 16 100
2014 HP-05 25 41 21 0 6 6 0 71 7 16
2014 HP-06 15 14 9 30 15 18 0 35 54 12
2011 HP 27 30 17 10 12 4 0 59 23 217
2011 HP-02 0 10 15 29 46 0 0 10 75 11
2011 HP-03 26 25 24 10 15 0 0 51 25 65
2011 HP-04 33 29 12 11 9 6 0 65 22 84
2011 HP-05 26 34 9 14 5 12 0 68 22 23
2011 HP-06 28 33 30 0 9 0 0 62 9 10
2011 HP-07 10 62 10 0 0 19 0 88 0 10
2008 HP 25 25 21 10 12 7 0 54 23 135
2008 HP-03 14 21 34 3 12 16 0 41 18 33
2008 HP-04 21 34 13 15 14 2 0 56 30 60
2008 HP-05 48 13 29 6 4 0 0 61 10 14
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 31 33 17 11 6 1 1 65 17 210
2014 HP-02 46 15 23 0 8 8 0 67 8 13
2014 HP-03 22 36 18 17 7 0 0 59 24 56
2014 HP-04 35 32 16 8 6 1 1 69 14 100
2014 HP-05 33 21 13 26 6 0 0 54 33 16
2014 HP-06 27 39 25 9 0 0 0 66 9 12
2011 HP 36 32 16 7 8 0 0 69 15 215
2011 HP-02 10 33 9 29 19 0 0 43 48 11
2011 HP-03 35 33 11 9 12 0 0 68 21 65
2011 HP-04 39 31 17 6 6 0 1 71 12 83
2011 HP-05 38 30 20 4 8 0 0 68 12 22
2011 HP-06 46 16 30 0 9 0 0 62 9 10
2011 HP-07 19 51 22 0 8 0 0 70 8 10
2008 HP 29 37 7 12 15 0 0 66 27 136
2008 HP-03 28 45 5 7 15 0 0 73 22 33
2008 HP-04 31 32 9 15 12 0 1 64 28 60
2008 HP-05 20 50 4 3 23 0 0 70 26 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 32 34 16 10 7 1 0 66 18 210
2014 HP-02 38 38 15 0 8 0 0 77 8 13
2014 HP-03 30 32 15 17 6 0 0 62 23 56
2014 HP-04 33 32 18 7 9 1 0 65 16 100
2014 HP-05 30 34 12 13 12 0 0 64 24 16
2014 HP-06 36 39 9 16 0 0 0 75 16 12
2011 HP 34 33 14 10 8 0 1 68 18 215
2011 HP-02 10 36 15 20 19 0 0 46 39 11
2011 HP-03 30 37 15 9 9 0 0 67 18 64
2011 HP-04 41 27 10 12 8 0 2 70 20 84
2011 HP-05 28 36 11 17 8 0 0 64 26 22
2011 HP-06 35 37 19 0 9 0 0 72 9 10
2011 HP-07 29 32 32 0 8 0 0 60 8 10
2008 HP 28 39 8 10 12 1 0 69 23 136
2008 HP-03 27 47 9 11 7 0 0 74 17 33
2008 HP-04 32 35 6 14 10 2 1 69 25 60
2008 HP-05 4 59 14 10 14 0 0 63 23 14

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 34 34 16 8 7 0 0 69 15 210
2014 HP-02 38 38 8 8 8 0 0 77 15 13
2014 HP-03 27 39 15 9 9 1 0 67 18 56
2014 HP-04 40 30 14 8 8 0 0 70 16 100
2014 HP-05 34 6 41 12 6 0 0 41 18 16
2014 HP-06 36 39 9 9 7 0 0 75 16 12

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 27 30 12 13 5 2 41 27 210
2014 HP-02 15 23 31 15 8 8 0 42 25 13
2014 HP-03 4 28 31 15 13 7 2 35 31 56
2014 HP-04 13 24 32 9 16 4 2 39 26 100
2014 HP-05 16 30 28 3 13 10 0 51 18 16
2014 HP-06 11 30 16 34 9 0 0 40 43 12
2011 HP 12 33 24 14 9 7 0 48 26 217
2011 HP-02 10 8 9 45 28 0 0 18 73 11
2011 HP-03 8 38 26 14 8 6 0 48 24 65
2011 HP-04 13 34 26 12 10 5 1 49 23 84
2011 HP-05 13 26 9 12 13 26 0 54 34 23
2011 HP-06 39 14 28 11 0 9 0 58 12 10
2011 HP-07 22 38 22 18 0 0 0 60 18 10

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 9 21 31 16 19 3 1 32 36 210
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 23 33 16 20 4 2 27 39 56
2014 HP-04 13 19 31 12 22 2 1 33 35 100
2014 HP-05 10 16 43 15 10 6 0 28 26 16
2014 HP-06 11 9 16 36 28 0 0 20 64 12
2011 HP 17 29 21 15 15 2 1 47 31 217
2011 HP-02 10 17 9 25 39 0 0 27 63 11
2011 HP-03 10 32 28 13 16 0 0 42 30 65
2011 HP-04 19 32 12 16 17 3 1 54 34 84
2011 HP-05 17 17 23 20 14 4 5 38 38 23
2011 HP-06 11 45 21 14 0 9 0 62 15 10
2011 HP-07 32 27 41 0 0 0 0 59 0 10
2008 HP 14 32 17 16 19 3 0 46 36 136
2008 HP-03 7 38 24 15 17 0 0 44 32 33
2008 HP-04 16 30 15 18 20 2 0 47 38 60
2008 HP-05 4 39 23 10 23 0 0 43 33 14

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 6 18 30 20 22 3 2 24 44 210
2014 HP-02 8 15 15 38 23 0 0 23 62 13
2014 HP-03 2 16 30 24 20 5 2 19 48 56
2014 HP-04 8 17 30 18 24 1 1 26 43 100
2014 HP-05 3 21 43 13 10 10 0 27 25 16
2014 HP-06 11 18 16 9 46 0 0 29 55 12
2011 HP 9 21 30 16 18 6 1 32 36 217
2011 HP-02 0 19 0 29 44 8 0 21 79 11
2011 HP-03 7 16 29 15 24 9 0 25 43 65
2011 HP-04 12 22 28 17 13 4 2 37 33 84
2011 HP-05 9 21 32 17 18 4 0 31 36 23
2011 HP-06 11 37 11 8 24 9 0 52 36 10
2011 HP-07 10 22 68 0 0 0 0 32 0 10
2008 HP 5 19 24 28 22 3 0 24 51 135
2008 HP-03 2 28 21 24 21 3 2 31 47 32
2008 HP-04 5 14 18 36 25 2 0 19 62 60
2008 HP-05 4 18 25 30 23 0 0 22 53 14

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 9 19 24 16 24 8 1 30 43 210
2014 HP-02 8 15 31 15 23 8 0 25 42 13
2014 HP-03 4 19 23 19 23 11 2 26 48 56
2014 HP-04 12 19 24 12 25 8 0 33 41 100
2014 HP-05 3 26 26 21 23 0 0 30 44 16
2014 HP-06 11 9 16 18 37 9 0 22 60 12
2011 HP 10 22 24 17 17 10 0 35 38 217
2011 HP-02 8 10 9 15 57 0 0 18 73 11
2011 HP-03 6 19 27 20 16 11 0 28 41 65
2011 HP-04 13 20 20 16 16 13 1 39 38 84
2011 HP-05 4 32 23 20 18 4 0 37 40 23
2011 HP-06 11 19 28 33 0 9 0 33 36 10
2011 HP-07 10 54 18 10 0 10 0 70 11 10
2008 HP 9 18 23 17 24 9 0 30 45 136
2008 HP-03 9 8 38 11 20 12 2 20 36 33
2008 HP-04 6 20 13 21 33 7 0 28 58 60
2008 HP-05 4 33 16 19 23 4 0 39 45 14

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 8 25 26 19 19 4 1 34 39 210
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 5 25 21 24 19 4 2 32 46 56
2014 HP-04 10 21 27 15 22 5 0 32 39 100
2014 HP-05 3 24 32 31 10 0 0 28 41 16
2014 HP-06 15 23 16 18 28 0 0 38 46 12
2011 HP 9 31 20 16 19 4 1 43 36 217
2011 HP-02 0 27 0 20 53 0 0 27 73 11
2011 HP-03 7 33 18 17 22 1 1 41 40 65
2011 HP-04 14 28 17 17 15 8 1 46 35 84
2011 HP-05 0 38 14 20 24 4 0 40 45 23
2011 HP-06 11 35 40 0 14 0 0 46 14 10
2011 HP-07 19 32 49 0 0 0 0 51 0 10
2008 HP 9 27 23 21 15 5 0 38 38 135
2008 HP-03 8 27 20 25 8 11 0 40 38 33
2008 HP-04 8 30 17 22 21 4 0 39 44 60
2008 HP-05 0 32 30 16 19 3 0 33 36 13

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 34 24 9 14 4 3 50 25 210
2014 HP-02 15 31 23 15 8 0 8 50 25 13
2014 HP-03 8 28 25 10 14 12 4 42 29 56
2014 HP-04 13 40 21 6 16 1 2 55 23 100
2014 HP-05 16 26 18 17 23 0 0 43 39 16
2014 HP-06 20 27 33 9 12 0 0 47 21 12
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 14 35 21 17 12 0 0 49 30 210
2014 HP-02 15 23 15 31 15 0 0 38 46 13
2014 HP-03 5 37 31 18 8 0 0 43 26 56
2014 HP-04 16 36 19 15 13 1 0 52 28 100
2014 HP-05 6 49 18 15 12 0 0 55 26 16
2014 HP-06 27 11 9 18 35 0 0 38 53 12
2011 HP 15 37 20 14 14 0 0 52 28 216
2011 HP-02 10 17 19 25 29 0 0 27 54 11
2011 HP-03 13 42 21 7 16 0 0 56 24 65
2011 HP-04 13 35 24 17 10 0 0 49 27 83
2011 HP-05 22 29 5 16 28 0 0 51 44 23
2011 HP-06 21 28 17 24 9 0 0 50 33 10
2011 HP-07 19 42 29 10 0 0 0 62 10 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 9 23 20 23 22 3 1 33 47 210
2014 HP-02 15 8 38 15 15 8 0 25 33 13
2014 HP-03 4 18 15 34 24 4 2 24 60 56
2014 HP-04 10 26 23 20 20 1 0 37 40 100
2014 HP-05 10 14 25 19 23 10 0 26 47 16
2014 HP-06 11 18 19 27 25 0 0 29 52 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 30 40 16 7 6 0 1 70 13 210
2014 HP-02 15 46 23 8 8 0 0 62 15 13
2014 HP-03 24 44 17 6 9 0 0 68 15 56
2014 HP-04 36 36 13 8 6 0 1 73 14 100
2014 HP-05 21 51 10 12 6 0 0 72 18 16
2014 HP-06 36 18 37 9 0 0 0 54 9 12
2011 HP 28 40 17 8 6 0 0 69 14 216
2011 HP-02 10 36 9 26 19 0 0 46 45 11
2011 HP-03 29 32 19 13 7 0 0 61 20 65
2011 HP-04 34 39 16 5 5 0 1 74 10 84
2011 HP-05 28 41 24 0 8 0 0 68 8 22
2011 HP-06 35 21 35 9 0 0 0 56 9 10
2011 HP-07 10 73 10 0 8 0 0 82 8 10
2008 HP 28 33 14 12 12 1 0 62 24 135
2008 HP-03 23 37 22 9 7 2 0 61 16 33
2008 HP-04 33 26 14 16 11 0 1 59 27 59
2008 HP-05 14 43 14 6 23 0 0 57 30 14

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 24 43 16 5 4 5 2 73 10 210
2014 HP-02 23 23 23 8 8 0 15 55 18 13
2014 HP-03 23 46 12 1 7 7 3 77 10 56
2014 HP-04 25 42 19 6 3 5 0 71 9 100
2014 HP-05 10 56 18 6 6 3 0 68 13 16
2014 HP-06 29 37 18 16 0 0 0 66 16 12
2011 HP 30 35 17 6 7 3 0 68 14 215
2011 HP-02 10 46 6 20 19 0 0 55 39 11
2011 HP-03 21 40 15 9 9 6 0 65 19 65
2011 HP-04 36 31 20 2 7 2 1 70 10 84
2011 HP-05 34 28 21 9 4 4 0 65 13 21
2011 HP-06 32 40 11 17 0 0 0 72 17 10
2011 HP-07 51 10 32 0 8 0 0 60 8 10
2008 HP 26 37 15 7 7 5 3 69 15 136
2008 HP-03 20 47 12 11 3 3 3 73 15 33
2008 HP-04 30 30 20 8 5 5 2 64 14 60
2008 HP-05 14 50 17 0 14 6 0 68 15 14

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 7 44 19 13 16 0 1 51 29 56
2014 HP-04 0 43 31 16 5 0 4 45 22 19
2014 HP-05 11 53 10 0 27 0 0 64 27 13
2014 HP-06 12 39 0 10 40 0 0 50 50 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 20 40 12 19 7 2 1 61 27 210
2014 HP-02 8 31 31 23 8 0 0 38 31 13
2014 HP-03 17 40 9 24 5 4 2 60 31 56
2014 HP-04 19 43 13 13 10 1 0 63 24 100
2014 HP-05 15 18 23 40 3 0 0 33 44 16
2014 HP-06 40 41 0 12 7 0 0 81 19 12
2011 HP 22 37 12 18 9 1 1 60 28 217
2011 HP-02 0 46 25 9 9 10 0 51 21 11
2011 HP-03 21 32 16 21 11 0 0 52 32 65
2011 HP-04 24 40 8 14 8 2 2 68 24 84
2011 HP-05 17 38 13 21 10 0 0 55 31 23
2011 HP-06 11 68 0 21 0 0 0 79 21 10
2011 HP-07 48 32 0 12 8 0 0 80 20 10
2008 HP 20 38 16 13 13 0 0 58 26 135
2008 HP-03 14 39 21 13 14 0 0 53 27 32
2008 HP-04 18 41 20 8 12 0 0 59 21 60
2008 HP-05 28 25 10 18 19 0 0 53 37 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 19 27 13 18 16 5 1 50 36 210
2014 HP-02 23 23 0 23 23 8 0 50 50 13
2014 HP-03 8 36 13 23 11 5 4 49 37 56
2014 HP-04 21 22 17 12 21 6 0 46 35 100
2014 HP-05 21 33 15 31 0 0 0 54 31 16
2014 HP-06 33 21 0 30 7 9 0 59 41 12
2011 HP 20 25 19 16 15 4 1 47 33 216
2011 HP-02 9 43 0 9 39 0 0 52 48 11
2011 HP-03 15 26 23 15 18 3 0 42 34 64
2011 HP-04 26 22 18 14 15 5 1 51 30 84
2011 HP-05 17 18 17 29 14 4 0 37 45 23
2011 HP-06 21 45 11 0 9 0 14 77 10 10
2011 HP-07 29 32 10 12 8 10 0 67 23 10
2008 HP 21 22 19 15 23 1 0 43 38 134
2008 HP-03 13 24 24 16 19 3 0 39 36 32
2008 HP-04 23 19 16 17 24 0 0 42 41 60
2008 HP-05 20 31 4 10 34 0 0 52 44 13

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 16 37 15 16 16 1 0 54 32 210
2014 HP-02 15 46 8 15 15 0 0 62 31 13
2014 HP-03 10 36 17 19 16 2 0 47 36 56
2014 HP-04 17 41 12 13 16 0 0 59 29 100
2014 HP-05 16 23 30 19 12 0 0 40 31 16
2014 HP-06 15 23 18 9 35 0 0 38 44 12
2011 HP 29 39 11 13 6 0 1 69 20 215
2011 HP-02 19 38 14 9 20 0 0 57 29 11
2011 HP-03 28 39 10 16 7 0 0 67 23 65
2011 HP-04 27 44 13 9 5 0 2 72 15 83
2011 HP-05 27 37 8 24 4 0 0 64 28 22
2011 HP-06 30 35 19 7 9 0 0 65 16 10
2011 HP-07 62 19 10 10 0 0 0 81 10 10
2008 HP 23 39 13 14 11 0 0 62 25 136
2008 HP-03 25 44 9 18 5 0 0 69 22 33
2008 HP-04 17 40 18 10 16 0 0 56 26 60
2008 HP-05 18 50 4 9 19 0 0 68 28 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 40 46 11 3 1 0 0 85 4 210
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 28 57 13 1 0 0 0 85 1 56
2014 HP-04 46 41 8 4 0 0 0 88 4 100
2014 HP-05 54 28 12 6 0 0 0 82 6 16
2014 HP-06 24 55 12 9 0 0 0 79 9 12
2011 HP 48 34 8 6 3 0 0 82 9 217
2011 HP-02 19 52 0 10 19 0 0 71 29 11
2011 HP-03 45 33 11 6 4 0 0 78 10 65
2011 HP-04 54 29 7 7 2 0 1 84 9 84
2011 HP-05 38 41 12 9 0 0 0 79 9 23
2011 HP-06 50 42 8 0 0 0 0 92 0 10
2011 HP-07 49 51 0 0 0 0 0 100 0 10
2008 HP 41 34 15 7 4 0 0 74 11 136
2008 HP-03 29 46 16 3 5 0 0 76 8 33
2008 HP-04 38 32 14 12 4 0 0 71 15 60
2008 HP-05 40 32 28 0 0 0 0 72 0 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 51 39 7 2 1 0 0 90 3 210
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 38 47 12 3 0 0 0 85 3 56
2014 HP-04 62 32 3 1 2 0 0 94 3 100
2014 HP-05 51 37 12 0 0 0 0 88 0 16
2014 HP-06 24 67 0 0 9 0 0 91 9 12
2011 HP 57 33 4 3 3 0 0 90 5 216
2011 HP-02 48 33 0 0 19 0 0 81 19 11
2011 HP-03 47 38 7 5 3 0 0 85 8 65
2011 HP-04 62 29 3 3 2 0 0 91 6 84
2011 HP-05 65 35 0 0 0 0 0 100 0 22
2011 HP-06 55 45 0 0 0 0 0 100 0 10
2011 HP-07 71 29 0 0 0 0 0 100 0 10
2008 HP 51 36 6 5 1 0 0 87 7 136
2008 HP-03 49 43 4 4 0 0 0 92 4 33
2008 HP-04 43 41 5 7 4 0 0 84 10 60
2008 HP-05 63 33 0 4 0 0 0 96 4 14

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 28 24 16 16 3 2 42 33 209
2014 HP-02 23 23 23 23 8 0 0 46 31 13
2014 HP-03 9 30 22 19 17 4 0 40 38 56
2014 HP-04 14 29 23 14 13 4 3 47 29 100
2014 HP-05 11 14 43 7 22 4 0 26 30 15
2014 HP-06 11 27 9 16 37 0 0 38 53 12
2011 HP 19 34 16 17 11 1 2 54 30 216
2011 HP-02 19 19 6 28 20 0 8 41 52 11
2011 HP-03 20 33 12 19 16 0 0 52 35 65
2011 HP-04 20 31 21 15 8 2 3 54 24 84
2011 HP-05 18 31 8 23 20 0 0 49 43 22
2011 HP-06 11 19 28 33 9 0 0 30 42 10
2011 HP-07 32 41 27 0 0 0 0 73 0 10
2008 HP 11 29 24 17 18 0 1 41 35 136
2008 HP-03 8 37 26 16 9 0 3 47 26 33
2008 HP-04 9 23 31 14 23 0 0 32 37 60
2008 HP-05 8 40 9 29 14 0 0 48 43 14

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 22 24 14 20 3 5 37 37 210
2014 HP-02 23 23 8 15 15 0 15 55 36 13
2014 HP-03 7 23 21 18 27 2 2 31 47 56
2014 HP-04 11 26 26 12 14 5 6 41 30 100
2014 HP-05 13 10 23 21 33 0 0 23 54 16
2014 HP-06 20 16 27 12 25 0 0 36 37 12
2011 HP 14 27 20 16 18 2 3 44 36 216
2011 HP-02 18 9 0 44 29 0 0 27 73 11
2011 HP-03 14 20 18 16 25 4 1 36 44 65
2011 HP-04 15 31 16 17 15 2 5 49 33 84
2011 HP-05 15 19 25 17 20 0 4 36 38 22
2011 HP-06 0 40 21 11 17 0 11 45 31 10
2011 HP-07 25 56 19 0 0 0 0 81 0 10
2008 HP 13 14 21 12 28 4 8 30 46 136
2008 HP-03 13 16 13 11 28 11 9 36 48 33
2008 HP-04 10 15 23 17 31 2 2 26 50 60
2008 HP-05 0 19 32 10 10 0 29 27 28 14

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 15 44 17 13 10 1 0 59 24 210
2014 HP-02 8 54 23 8 8 0 0 62 15 13
2014 HP-03 5 49 18 17 9 2 0 56 27 56
2014 HP-04 19 41 16 11 14 0 0 59 25 100
2014 HP-05 15 66 13 6 0 0 0 81 6 16
2014 HP-06 29 9 9 34 19 0 0 38 53 12
2011 HP 25 45 11 10 9 0 0 71 18 216
2011 HP-02 10 34 0 9 39 0 8 48 52 11
2011 HP-03 18 47 11 14 10 0 0 65 24 65
2011 HP-04 24 46 12 11 6 0 0 71 17 83
2011 HP-05 36 41 14 5 4 0 0 77 9 23
2011 HP-06 43 40 8 0 9 0 0 83 9 10
2011 HP-07 51 27 22 0 0 0 0 78 0 10

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 20 38 19 13 9 0 1 59 22 210
2014 HP-02 31 15 23 15 8 0 8 50 25 13
2014 HP-03 14 42 19 16 9 0 0 56 25 56
2014 HP-04 18 41 16 12 12 0 0 60 24 100
2014 HP-05 23 61 10 6 0 0 0 84 6 16
2014 HP-06 29 9 27 16 19 0 0 38 35 12

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 18 37 24 14 8 0 0 55 22 210
2014 HP-02 23 46 15 8 8 0 0 69 15 13
2014 HP-03 10 40 30 17 3 0 0 50 20 56
2014 HP-04 17 35 24 14 10 0 0 52 24 100
2014 HP-05 26 39 18 16 0 0 0 66 16 16
2014 HP-06 29 9 9 18 35 0 0 38 53 12
2011 HP 26 43 19 7 4 0 0 70 11 215
2011 HP-02 19 27 15 29 9 0 0 46 39 11
2011 HP-03 18 43 21 9 7 1 0 62 16 65
2011 HP-04 30 43 20 4 3 0 0 73 7 82
2011 HP-05 32 42 18 4 0 0 4 77 4 23
2011 HP-06 21 55 15 9 0 0 0 76 9 10
2011 HP-07 51 37 12 0 0 0 0 88 0 10

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 24 44 19 5 8 0 0 68 13 210
2014 HP-02 31 15 23 23 8 0 0 46 31 13
2014 HP-03 17 63 7 2 11 0 0 80 13 56
2014 HP-04 25 37 25 7 6 0 0 63 13 100
2014 HP-05 31 41 15 0 13 0 0 72 13 16
2014 HP-06 15 41 30 0 15 0 0 56 15 12
2011 HP 26 39 16 11 7 0 2 67 18 214
2011 HP-02 10 28 9 15 29 0 8 41 48 11
2011 HP-03 26 41 14 8 9 0 3 69 17 64
2011 HP-04 21 45 18 12 3 0 0 67 16 83
2011 HP-05 33 27 14 16 10 0 0 60 26 22
2011 HP-06 21 50 14 7 8 0 0 71 15 10
2011 HP-07 59 19 22 0 0 0 0 78 0 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 52 28 5 8 6 0 1 81 14 210
2014 HP-02 54 8 8 15 0 0 15 73 18 13
2014 HP-03 44 37 4 7 8 0 0 81 15 56
2014 HP-04 56 27 5 8 5 0 0 83 13 100
2014 HP-05 66 16 6 0 12 0 0 82 12 16
2014 HP-06 33 27 12 9 12 0 7 65 22 12
2011 HP 55 26 4 7 7 0 1 82 14 216
2011 HP-02 19 0 25 9 39 0 8 21 52 11
2011 HP-03 47 34 2 12 6 0 0 80 18 65
2011 HP-04 56 28 4 4 7 0 1 85 11 83
2011 HP-05 67 20 4 8 0 0 0 88 8 23
2011 HP-06 74 15 0 0 11 0 0 89 11 10
2011 HP-07 81 19 0 0 0 0 0 100 0 10
2008 HP 55 25 3 10 5 0 1 81 15 136
2008 HP-03 65 22 5 3 5 0 0 87 8 33
2008 HP-04 46 31 3 18 2 0 0 77 20 60
2008 HP-05 61 26 4 0 0 0 10 96 0 14

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 49 32 13 1 2 0 2 83 3 210
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 49 39 10 0 1 0 0 88 1 56
2014 HP-04 54 27 13 1 2 0 4 84 2 100
2014 HP-05 41 37 7 0 6 0 8 86 7 16
2014 HP-06 23 36 25 9 7 0 0 59 16 12
2011 HP 42 35 14 6 1 0 2 79 7 217
2011 HP-02 19 48 14 10 9 0 0 66 20 11
2011 HP-03 36 44 9 6 0 1 4 84 6 65
2011 HP-04 52 32 9 5 1 0 1 85 6 84
2011 HP-05 52 35 13 0 0 0 0 87 0 23
2011 HP-06 19 19 53 0 8 0 0 39 8 10
2011 HP-07 40 29 19 12 0 0 0 68 12 10
2008 HP 36 39 17 5 3 0 0 74 9 135
2008 HP-03 32 35 27 6 0 0 0 68 6 33
2008 HP-04 43 37 11 3 6 0 0 80 9 59
2008 HP-05 37 43 16 4 0 0 0 80 4 14

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 28 26 17 4 6 2 16 66 13 210
2014 HP-02 23 31 15 0 8 0 23 70 10 13
2014 HP-03 28 26 8 7 9 7 14 69 21 56
2014 HP-04 31 26 21 4 5 0 14 66 10 100
2014 HP-05 10 26 21 6 12 0 25 48 24 16
2014 HP-06 47 25 9 0 7 0 12 81 8 12
2011 HP 26 29 15 9 10 2 8 62 21 217
2011 HP-02 10 28 17 29 6 9 0 42 39 11
2011 HP-03 20 24 17 7 17 3 11 51 29 65
2011 HP-04 25 34 19 9 7 1 5 63 16 84
2011 HP-05 38 22 9 8 9 0 13 70 20 23
2011 HP-06 21 37 0 19 8 0 14 68 32 10
2011 HP-07 48 27 0 0 12 12 0 86 14 10

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 HP 19 45 36 210
2014 HP-02 8 77 15 13
2014 HP-03 15 43 42 56
2014 HP-04 18 44 37 100
2014 HP-05 16 37 47 16
2014 HP-06 44 33 23 12
2011 HP 22 50 28 216
2011 HP-02 37 9 53 11
2011 HP-03 28 38 34 65
2011 HP-04 19 58 23 83
2011 HP-05 13 64 23 23
2011 HP-06 19 62 19 10
2011 HP-07 8 73 19 10

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 HP 46 5 7 31 10 41
2014 HP-04 58 0 0 24 18 18
2011 HP 51 7 4 23 15 46
2011 HP-03 55 12 11 5 16 17
2011 HP-04 53 0 0 35 12 16
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 26 44 22 5 2 1 1 70 7 210
2014 HP-02 46 0 31 15 8 0 0 46 23 13
2014 HP-03 19 48 24 5 2 0 2 68 7 56
2014 HP-04 26 47 20 4 2 1 0 74 6 100
2014 HP-05 19 45 23 6 6 0 0 64 13 16
2014 HP-06 33 39 28 0 0 0 0 72 0 12
2011 HP 30 39 21 7 4 0 0 68 11 216
2011 HP-02 18 38 16 9 19 0 0 55 28 11
2011 HP-03 27 41 20 4 7 0 0 68 11 65
2011 HP-04 30 41 24 5 0 0 0 71 5 83
2011 HP-05 31 30 23 8 9 0 0 61 16 23
2011 HP-06 41 37 8 14 0 0 0 78 14 10
2011 HP-07 44 37 10 10 0 0 0 81 10 10
2008 HP 36 35 13 8 6 2 0 73 14 135
2008 HP-03 34 34 10 17 5 0 0 68 22 33
2008 HP-04 31 38 16 4 6 5 0 72 10 60
2008 HP-05 57 26 4 10 4 0 0 82 14 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 30 27 14 13 3 1 43 29 210
2014 HP-02 15 46 8 15 8 8 0 67 25 13
2014 HP-03 8 27 29 25 5 5 0 37 32 56
2014 HP-04 14 23 31 11 18 1 1 38 30 100
2014 HP-05 6 61 6 10 10 6 0 72 21 16
2014 HP-06 6 39 30 0 25 0 0 45 25 12
2011 HP 11 40 23 17 8 0 0 51 25 216
2011 HP-02 10 17 28 26 19 0 0 27 45 11
2011 HP-03 7 40 23 19 10 0 0 47 30 65
2011 HP-04 16 42 18 14 8 0 1 59 23 84
2011 HP-05 0 49 20 26 5 0 0 49 31 22
2011 HP-06 21 37 19 9 14 0 0 58 23 10
2011 HP-07 10 71 19 0 0 0 0 81 0 10

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 9 26 31 14 10 9 1 38 27 210
2014 HP-02 8 46 8 15 8 15 0 64 27 13
2014 HP-03 4 20 37 14 10 13 2 28 29 56
2014 HP-04 12 23 29 16 11 7 1 39 29 100
2014 HP-05 10 38 26 6 10 10 0 53 18 16
2014 HP-06 6 16 52 18 7 0 0 22 25 12
2011 HP 11 35 25 16 6 6 1 50 24 216
2011 HP-02 10 17 28 26 19 0 0 27 45 11
2011 HP-03 9 39 28 15 7 3 0 49 22 65
2011 HP-04 14 30 22 16 3 11 3 52 23 84
2011 HP-05 0 49 20 22 9 0 0 49 31 22
2011 HP-06 21 37 28 0 14 0 0 58 14 10
2011 HP-07 19 52 29 0 0 0 0 71 0 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 8 20 39 20 8 1 5 30 30 209
2014 HP-02 8 15 31 23 15 0 8 42 25 13
2014 HP-03 9 25 45 9 7 2 2 17 36 55
2014 HP-04 8 14 37 26 9 0 7 37 23 100
2014 HP-05 8 26 39 26 0 0 0 26 34 16
2014 HP-06 7 36 43 6 7 0 0 13 43 12
2011 HP 6 25 36 20 8 0 4 29 33 216
2011 HP-02 27 29 34 0 10 0 0 10 56 11
2011 HP-03 8 25 33 15 15 0 4 31 35 65
2011 HP-04 2 20 38 27 8 0 5 37 23 84
2011 HP-05 5 33 35 18 0 0 8 20 42 22
2011 HP-06 0 28 40 21 0 11 0 24 31 10
2011 HP-07 8 41 41 10 0 0 0 10 49 10
2008 HP 6 31 33 24 5 0 1 29 37 136
2008 HP-03 6 35 29 24 6 0 0 31 40 33
2008 HP-04 6 28 31 27 5 0 2 33 35 60
2008 HP-05 4 39 27 26 0 0 3 27 45 14

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 16 24 32 13 10 0 4 25 41 209
2014 HP-02 23 8 31 8 23 0 8 33 33 13
2014 HP-03 21 31 28 12 4 0 4 17 55 56
2014 HP-04 14 19 32 17 13 1 5 32 34 99
2014 HP-05 9 28 64 0 0 0 0 0 36 16
2014 HP-06 16 48 23 6 7 0 0 13 64 12
2011 HP 14 22 29 20 11 2 3 33 37 217
2011 HP-02 28 9 25 20 10 8 0 32 41 11
2011 HP-03 18 18 24 22 13 0 4 37 38 65
2011 HP-04 10 28 25 24 12 1 1 36 39 84
2011 HP-05 14 24 36 17 0 0 8 19 42 23
2011 HP-06 9 33 47 0 11 0 0 11 42 10
2011 HP-07 0 10 62 10 10 10 0 21 11 10
2008 HP 17 20 28 16 12 1 5 30 39 136
2008 HP-03 14 22 32 13 13 0 7 27 38 33
2008 HP-04 17 22 28 16 11 0 6 29 41 60
2008 HP-05 19 14 27 18 16 0 6 36 35 14

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 27 27 26 8 9 2 2 17 56 210
2014 HP-02 31 15 38 0 15 0 0 15 46 13
2014 HP-03 25 36 24 5 7 2 0 13 62 56
2014 HP-04 27 22 22 13 11 2 4 25 52 100
2014 HP-05 16 43 35 6 0 0 0 6 59 16
2014 HP-06 46 38 9 0 7 0 0 7 84 12
2011 HP 28 26 26 8 7 2 3 16 57 217
2011 HP-02 46 34 0 0 20 0 0 20 80 11
2011 HP-03 22 35 22 7 7 3 3 16 61 65
2011 HP-04 30 15 34 7 8 2 3 16 47 84
2011 HP-05 22 23 34 13 0 0 8 14 49 23
2011 HP-06 39 33 11 18 0 0 0 18 72 10
2011 HP-07 40 32 19 10 0 0 0 10 71 10
2008 HP 19 30 26 15 4 3 2 21 51 134
2008 HP-03 10 32 36 11 1 4 7 13 47 33
2008 HP-04 23 34 18 15 6 4 0 22 59 59
2008 HP-05 19 28 29 18 0 0 6 19 50 14

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 4 8 35 30 16 1 6 50 13 210
2014 HP-02 0 8 31 8 46 0 8 58 8 13
2014 HP-03 2 10 34 32 14 2 5 50 13 56
2014 HP-04 5 5 33 31 16 2 8 53 11 100
2014 HP-05 0 25 51 25 0 0 0 25 25 16
2014 HP-06 7 9 45 32 7 0 0 39 16 12
2011 HP 12 8 26 28 16 1 8 48 23 216
2011 HP-02 19 8 35 28 10 0 0 38 27 11
2011 HP-03 6 7 26 36 14 3 8 56 15 64
2011 HP-04 14 6 23 27 19 1 11 52 22 84
2011 HP-05 13 12 29 24 15 0 8 42 27 23
2011 HP-06 17 0 41 18 11 0 14 33 20 10
2011 HP-07 18 32 19 22 10 0 0 32 49 10
2008 HP 5 24 24 32 10 0 6 44 30 136
2008 HP-03 2 25 15 34 14 0 10 54 30 33
2008 HP-04 9 19 31 28 7 0 6 37 30 60
2008 HP-05 0 14 34 47 0 0 6 50 15 14

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 18 22 29 18 10 1 3 29 41 210
2014 HP-02 8 23 38 15 15 0 0 31 31 13
2014 HP-03 18 18 25 27 7 2 2 35 38 56
2014 HP-04 15 22 30 18 11 0 5 30 39 100
2014 HP-05 21 23 48 0 8 0 0 8 44 16
2014 HP-06 28 41 24 0 7 0 0 7 69 12
2011 HP 16 21 30 19 8 0 5 29 39 214
2011 HP-02 19 37 15 9 19 0 0 29 56 11
2011 HP-03 13 18 32 22 9 1 5 33 33 65
2011 HP-04 17 20 21 24 10 0 7 36 40 81
2011 HP-05 22 15 47 8 0 0 8 9 40 23
2011 HP-06 33 26 19 21 0 0 0 21 60 10
2011 HP-07 0 19 62 19 0 0 0 19 19 10
2008 HP 15 23 31 17 8 0 6 26 40 135
2008 HP-03 10 28 34 14 7 0 7 22 41 33
2008 HP-04 14 23 29 19 6 0 8 28 40 60
2008 HP-05 39 18 10 18 10 0 6 29 60 14

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 13 12 20 24 22 2 7 50 28 210
2014 HP-02 0 0 31 23 31 8 8 64 0 13
2014 HP-03 14 10 14 31 20 5 5 57 28 56
2014 HP-04 11 13 18 23 24 1 10 52 27 100
2014 HP-05 17 18 28 21 16 0 0 38 35 16
2014 HP-06 28 14 27 15 16 0 0 31 42 12
2011 HP 11 10 17 30 21 2 10 57 24 216
2011 HP-02 0 8 19 25 39 0 9 71 9 11
2011 HP-03 11 12 16 28 23 1 8 57 25 65
2011 HP-04 7 11 12 36 18 5 12 64 22 83
2011 HP-05 14 9 23 34 12 0 8 50 26 23
2011 HP-06 11 23 19 26 21 0 0 48 33 10
2011 HP-07 25 0 29 37 10 0 0 46 25 10
2008 HP 10 17 16 29 20 2 6 53 30 136
2008 HP-03 12 25 16 21 14 4 7 40 42 33
2008 HP-04 7 20 21 24 20 2 6 48 29 60
2008 HP-05 10 8 0 47 19 0 15 79 21 14

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 15 20 33 12 12 2 6 26 38 209
2014 HP-02 8 0 54 8 23 0 8 33 8 13
2014 HP-03 15 16 34 15 10 4 5 28 34 56
2014 HP-04 15 20 28 15 13 1 8 31 38 99
2014 HP-05 3 29 43 6 8 10 0 16 36 16
2014 HP-06 25 43 24 0 7 0 0 7 69 12

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 53 40 3 1 2 0 0 93 3 209
2014 HP-02 46 31 8 15 0 0 0 77 15 13
2014 HP-03 40 57 2 0 2 0 0 96 2 55
2014 HP-04 63 30 4 1 3 0 0 92 3 100
2014 HP-05 48 52 0 0 0 0 0 100 0 16
2014 HP-06 47 37 9 0 7 0 0 84 7 12
2011 HP 47 40 7 2 4 0 0 87 6 217
2011 HP-02 55 25 0 10 9 0 0 80 20 11
2011 HP-03 43 41 6 3 8 0 0 83 11 65
2011 HP-04 43 44 11 0 2 0 0 87 2 84
2011 HP-05 54 30 11 5 0 0 0 84 5 23
2011 HP-06 30 70 0 0 0 0 0 100 0 10
2011 HP-07 68 32 0 0 0 0 0 100 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 33 32 13 11 9 0 1 66 20 210
2014 HP-02 31 0 31 15 23 0 0 31 38 13
2014 HP-03 17 44 13 11 15 0 0 61 26 56
2014 HP-04 36 30 11 14 7 1 1 68 21 100
2014 HP-05 51 28 15 0 6 0 0 79 6 16
2014 HP-06 58 9 24 9 0 0 0 67 9 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 23 45 15 10 5 1 0 69 16 209
2014 HP-02 31 31 8 15 8 8 0 67 25 13
2014 HP-03 10 52 22 10 7 0 0 62 17 56
2014 HP-04 26 46 12 9 5 1 0 73 15 99
2014 HP-05 35 31 13 21 0 0 0 66 21 16
2014 HP-06 20 55 18 0 7 0 0 75 7 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 25 40 22 5 3 4 2 68 8 210
2014 HP-02 38 15 31 15 0 0 0 54 15 13
2014 HP-03 10 50 27 1 7 5 0 62 9 56
2014 HP-04 25 37 23 6 3 3 4 66 9 100
2014 HP-05 51 21 15 0 0 13 0 83 0 16
2014 HP-06 40 43 16 0 0 0 0 84 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 25 38 23 5 5 2 2 66 10 210
2014 HP-02 38 23 31 0 8 0 0 62 8 13
2014 HP-03 15 40 33 5 5 0 2 56 11 56
2014 HP-04 25 40 19 5 6 2 3 68 12 100
2014 HP-05 45 30 10 0 6 10 0 82 7 16
2014 HP-06 29 34 37 0 0 0 0 63 0 12
2011 HP 19 41 24 8 5 3 1 62 13 217
2011 HP-02 9 19 33 20 9 0 9 32 32 11
2011 HP-03 13 42 24 11 8 1 0 56 19 65
2011 HP-04 23 41 22 3 3 5 2 69 7 84
2011 HP-05 13 29 34 14 5 4 0 44 20 23
2011 HP-06 18 50 19 14 0 0 0 67 14 10
2011 HP-07 41 41 18 0 0 0 0 82 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 31 35 16 10 6 1 1 67 16 209
2014 HP-02 38 31 23 8 0 0 0 69 8 13
2014 HP-03 17 47 16 7 9 2 2 67 17 56
2014 HP-04 36 30 15 11 7 0 1 67 18 100
2014 HP-05 34 37 25 4 0 0 0 72 4 15
2014 HP-06 29 27 18 19 7 0 0 56 27 12
2011 HP 26 41 17 7 7 1 1 68 15 217
2011 HP-02 19 27 15 20 19 0 0 46 39 11
2011 HP-03 17 50 18 7 8 0 0 66 16 65
2011 HP-04 35 33 18 7 5 0 2 70 12 84
2011 HP-05 17 38 17 12 15 0 0 55 28 23
2011 HP-06 32 44 11 0 0 14 0 88 0 10
2011 HP-07 41 49 10 0 0 0 0 90 0 10
2008 HP 23 44 13 6 13 1 0 68 19 134
2008 HP-03 20 39 26 2 10 3 0 61 12 33
2008 HP-04 18 44 9 9 19 0 0 62 28 60
2008 HP-05 17 79 0 0 4 0 0 96 4 12

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 19 40 18 12 9 0 1 60 22 209
2014 HP-02 31 23 8 23 15 0 0 54 38 13
2014 HP-03 11 44 21 14 10 0 0 55 24 56
2014 HP-04 21 39 18 10 9 0 1 61 20 100
2014 HP-05 14 42 25 14 6 0 0 56 19 15
2014 HP-06 20 43 12 9 16 0 0 63 25 12

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 28 39 19 6 5 2 1 70 11 210
2014 HP-02 54 23 23 0 0 0 0 77 0 13
2014 HP-03 24 45 17 3 7 2 2 72 10 56
2014 HP-04 25 40 20 7 4 3 0 67 12 100
2014 HP-05 15 46 16 13 6 3 0 63 20 16
2014 HP-06 29 27 16 21 7 0 0 56 28 12
2011 HP 24 42 19 9 2 3 1 69 12 215
2011 HP-02 10 45 9 19 9 8 0 59 31 11
2011 HP-03 27 42 17 8 0 3 3 74 8 65
2011 HP-04 26 38 23 6 2 4 1 67 9 84
2011 HP-05 11 51 20 14 4 0 0 62 18 21
2011 HP-06 32 38 19 11 0 0 0 70 11 10
2011 HP-07 35 46 10 10 0 0 0 81 10 10

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 20 35 24 8 7 5 1 58 16 210
2014 HP-02 31 23 31 8 8 0 0 54 15 13
2014 HP-03 13 40 22 9 5 9 2 60 15 56
2014 HP-04 17 35 26 7 11 4 0 54 19 100
2014 HP-05 16 54 23 6 0 0 0 70 6 16
2014 HP-06 38 18 15 30 0 0 0 56 30 12
2011 HP 21 41 17 9 7 5 0 65 17 216
2011 HP-02 10 16 28 9 27 9 0 29 40 11
2011 HP-03 14 44 17 6 7 11 0 66 15 65
2011 HP-04 22 42 19 9 7 1 0 65 16 84
2011 HP-05 28 31 15 17 9 0 0 59 27 22
2011 HP-06 46 35 11 8 0 0 0 81 8 10
2011 HP-07 22 59 19 0 0 0 0 81 0 10
2008 HP 16 46 13 9 6 6 4 69 16 136
2008 HP-03 13 45 22 12 0 8 0 63 13 33
2008 HP-04 13 49 7 10 12 5 4 68 24 60
2008 HP-05 0 50 10 10 4 14 13 68 19 14

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 12 32 30 11 8 5 2 48 20 210
2014 HP-02 23 31 31 0 15 0 0 54 15 13
2014 HP-03 10 28 42 5 5 7 3 42 12 56
2014 HP-04 8 34 25 14 13 5 0 44 29 100
2014 HP-05 16 41 30 13 0 0 0 58 13 16
2014 HP-06 38 27 28 7 0 0 0 65 7 12
2011 HP 7 35 28 11 9 7 4 47 22 217
2011 HP-02 19 27 15 19 10 0 9 51 32 11
2011 HP-03 4 32 31 9 13 7 3 41 25 65
2011 HP-04 5 41 26 12 10 5 3 49 23 84
2011 HP-05 9 29 25 7 9 17 4 49 20 23
2011 HP-06 18 11 55 17 0 0 0 28 17 10
2011 HP-07 0 49 12 19 0 10 10 61 24 10

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 16 31 21 14 12 4 1 50 28 209
2014 HP-02 23 8 31 8 15 15 0 36 27 13
2014 HP-03 14 25 24 17 14 6 0 41 33 55
2014 HP-04 14 36 20 12 14 2 2 52 27 100
2014 HP-05 19 34 17 15 15 0 0 53 30 16
2014 HP-06 29 30 16 25 0 0 0 58 25 12
2011 HP 20 32 18 13 12 4 1 54 27 217
2011 HP-02 10 9 9 15 48 8 0 21 69 11
2011 HP-03 10 37 24 12 17 0 0 47 29 65
2011 HP-04 25 36 13 11 7 5 3 66 19 84
2011 HP-05 18 17 13 34 13 5 0 37 50 23
2011 HP-06 32 19 40 0 0 9 0 56 0 10
2011 HP-07 32 49 10 0 0 10 0 89 0 10

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 18 55 9 11 7 0 0 73 18 210
2014 HP-02 31 54 0 15 0 0 0 85 15 13
2014 HP-03 11 61 9 14 6 0 0 72 20 56
2014 HP-04 20 52 11 12 6 0 0 71 18 100
2014 HP-05 18 66 13 0 3 0 0 84 3 16
2014 HP-06 11 45 9 7 28 0 0 56 35 12
2011 HP 26 47 8 13 5 0 0 74 18 216
2011 HP-02 27 19 0 19 35 0 0 46 54 11
2011 HP-03 22 42 11 20 5 0 0 65 24 65
2011 HP-04 29 54 6 8 3 0 0 82 11 83
2011 HP-05 32 39 12 9 9 0 0 70 18 23
2011 HP-06 21 79 0 0 0 0 0 100 0 10
2011 HP-07 29 49 10 12 0 0 0 78 12 10
2008 HP 25 49 7 11 7 0 0 74 18 136
2008 HP-03 19 66 9 5 2 0 0 84 7 33
2008 HP-04 22 44 8 14 13 0 0 66 26 60
2008 HP-05 34 43 4 10 10 0 0 77 19 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 37 45 5 9 3 0 0 82 13 210
2014 HP-02 38 38 15 8 0 0 0 77 8 13
2014 HP-03 38 46 3 8 5 0 0 84 13 56
2014 HP-04 35 45 4 12 4 0 0 81 15 100
2014 HP-05 31 59 0 6 3 0 0 90 10 16
2014 HP-06 29 43 19 9 0 0 0 72 9 12
2011 HP 28 48 11 9 4 0 0 76 13 217
2011 HP-02 19 36 6 19 20 0 0 55 39 11
2011 HP-03 19 57 10 7 5 1 0 77 12 65
2011 HP-04 33 43 13 8 3 0 0 76 11 84
2011 HP-05 30 45 9 12 4 0 0 75 16 23
2011 HP-06 21 57 14 8 0 0 0 78 8 10
2011 HP-07 51 30 10 10 0 0 0 81 10 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 27 49 8 10 6 0 0 76 16 210
2014 HP-02 38 31 15 8 8 0 0 69 15 13
2014 HP-03 20 58 7 6 9 0 0 78 16 56
2014 HP-04 28 48 8 13 4 0 0 76 16 100
2014 HP-05 38 39 13 6 3 0 0 77 10 16
2014 HP-06 11 63 0 12 15 0 0 73 27 12

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 60 31 3 3 2 0 1 92 5 210
2014 HP-02 62 38 0 0 0 0 0 100 0 13
2014 HP-03 58 33 3 0 5 0 2 92 5 56
2014 HP-04 65 26 4 3 0 0 1 93 3 100
2014 HP-05 43 44 10 3 0 0 0 87 3 16
2014 HP-06 38 36 0 15 12 0 0 73 27 12
2011 HP 52 35 7 3 0 1 3 90 3 217
2011 HP-02 52 9 10 9 0 0 19 76 12 11
2011 HP-03 48 37 8 1 0 2 3 90 2 65
2011 HP-04 56 32 5 5 0 0 2 90 6 84
2011 HP-05 43 45 5 3 0 0 4 91 3 23
2011 HP-06 46 44 11 0 0 0 0 89 0 10
2011 HP-07 46 41 12 0 0 0 0 88 0 10
2008 HP 47 38 8 3 2 0 1 86 6 135
2008 HP-03 45 39 13 3 0 0 0 84 3 32
2008 HP-04 44 41 8 2 5 0 0 85 7 60
2008 HP-05 37 47 7 0 0 0 10 92 0 14

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 68 23 4 2 0 1 2 94 2 210
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 68 25 3 0 0 2 2 97 0 56
2014 HP-04 75 19 4 1 0 0 1 95 1 100
2014 HP-05 62 30 8 0 0 0 0 92 0 16
2014 HP-06 38 34 0 19 0 0 9 79 21 12
2011 HP 64 24 4 2 0 1 4 94 2 217
2011 HP-02 71 0 0 0 0 20 9 100 0 11
2011 HP-03 62 24 7 0 0 1 5 93 0 65
2011 HP-04 70 24 0 1 1 0 4 98 2 84
2011 HP-05 57 27 9 3 0 0 4 87 3 23
2011 HP-06 44 39 17 0 0 0 0 83 0 10
2011 HP-07 51 37 0 12 0 0 0 88 12 10
2008 HP 67 20 4 4 1 0 5 91 5 136
2008 HP-03 59 29 4 3 0 0 4 92 3 33
2008 HP-04 74 15 1 6 3 0 2 91 8 60
2008 HP-05 56 18 14 3 0 0 10 82 3 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 69 15 6 3 1 0 6 89 4 210
2014 HP-02 77 8 8 0 0 0 8 92 0 13
2014 HP-03 60 24 5 2 0 0 9 92 3 56
2014 HP-04 76 9 8 2 0 0 5 89 2 100
2014 HP-05 62 21 0 8 0 0 8 91 9 16
2014 HP-06 65 7 0 12 7 0 9 79 21 12
2011 HP 67 18 5 3 1 1 6 91 4 216
2011 HP-02 63 8 0 0 0 10 19 100 0 11
2011 HP-03 70 15 2 5 0 0 8 92 6 65
2011 HP-04 67 23 2 0 1 0 7 97 1 83
2011 HP-05 61 19 17 0 3 0 0 80 3 23
2011 HP-06 55 37 8 0 0 0 0 92 0 10
2011 HP-07 70 0 10 20 0 0 0 70 20 10
2008 HP 59 13 7 2 5 0 14 84 8 135
2008 HP-03 55 15 14 3 3 0 9 77 7 33
2008 HP-04 59 11 6 0 10 0 15 82 11 60
2008 HP-05 46 27 7 0 0 0 19 91 0 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 72 15 6 1 1 0 5 91 2 210
2014 HP-02 69 15 8 0 0 0 8 92 0 13
2014 HP-03 68 19 2 2 0 0 9 95 3 56
2014 HP-04 79 9 8 0 0 0 4 92 0 100
2014 HP-05 65 35 0 0 0 0 0 100 0 16
2014 HP-06 65 0 19 0 7 0 9 71 8 12
2011 HP 72 14 5 2 1 0 6 92 3 216
2011 HP-02 61 9 0 0 0 0 29 100 0 11
2011 HP-03 70 16 5 0 1 1 6 93 2 65
2011 HP-04 76 13 3 2 0 0 6 95 2 84
2011 HP-05 67 20 4 9 0 0 0 87 9 22
2011 HP-06 55 7 19 0 0 0 19 76 0 10
2011 HP-07 70 12 10 0 8 0 0 82 8 10
2008 HP 67 12 5 1 4 1 10 89 5 135
2008 HP-03 76 8 8 3 3 0 1 85 7 33
2008 HP-04 63 14 4 0 7 3 10 88 8 59
2008 HP-05 46 27 7 0 0 0 19 91 0 14

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 56 15 11 1 1 3 13 85 2 210
2014 HP-02 62 8 8 0 0 0 23 90 0 13
2014 HP-03 54 18 5 2 0 4 17 91 3 56
2014 HP-04 61 11 12 1 0 3 12 85 1 100
2014 HP-05 47 13 20 0 0 3 17 75 0 16
2014 HP-06 56 7 28 0 0 0 9 69 0 12

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 62 20 8 0 2 2 5 89 2 210
2014 HP-02 69 15 0 0 0 8 8 100 0 13
2014 HP-03 56 22 10 0 2 2 9 87 2 56
2014 HP-04 72 15 6 1 0 2 5 93 1 100
2014 HP-05 47 30 8 0 8 7 0 82 9 16
2014 HP-06 29 25 28 0 9 0 9 59 10 12
2011 HP 66 21 6 0 1 2 4 93 1 216
2011 HP-02 54 9 0 0 0 10 27 100 0 11
2011 HP-03 62 25 3 1 0 3 5 95 2 65
2011 HP-04 70 17 6 0 2 1 3 92 2 84
2011 HP-05 56 30 14 0 0 0 0 86 0 22
2011 HP-06 55 28 17 0 0 0 0 83 0 10
2011 HP-07 90 0 10 0 0 0 0 90 0 10
2008 HP 62 16 9 3 3 2 6 84 6 135
2008 HP-03 61 20 8 3 3 4 1 85 7 33
2008 HP-04 65 15 7 3 5 3 3 85 8 59
2008 HP-05 50 30 10 0 0 0 10 89 0 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HP 19 81 209
2014 HP-03 18 82 56
2014 HP-04 18 82 100

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 66 42
2014 HP-03 71 10
2014 HP-04 67 21

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 52 42
2014 HP-03 60 10
2014 HP-04 50 21

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 0 42
2014 HP-03 0 10
2014 HP-04 0 21

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10
2014 HP-04 0 21

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 0 42
2014 HP-03 0 10
2014 HP-04 0 21

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 46 42
2014 HP-04 68 21

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 38 42
2014 HP-03 48 10
2014 HP-04 47 21

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 35 42
2014 HP-04 39 21

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 48 42
2014 HP-03 71 10
2014 HP-04 41 21

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 23 42
2014 HP-04 24 21

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 43 42
2014 HP-03 69 10
2014 HP-04 32 21

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 44 42
2014 HP-03 51 10
2014 HP-04 46 21

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 20 42
2014 HP-04 22 21

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 49 42
2014 HP-03 73 10
2014 HP-04 37 21

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 48 42
2014 HP-04 66 21

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 22 42
2014 HP-04 25 21

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 50 42
2014 HP-04 53 21

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 19 42

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 22 42

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 27 42
2014 HP-04 32 21

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 14 42
2014 HP-03 0 10

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 21 42
2014 HP-03 0 10
2014 HP-04 36 21

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 13 42

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 HP 25 42
2014 HP-04 24 21

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP 0 32
2014 HP-03 0 10
2014 HP-04 0 13

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10
2014 HP-04 0 13

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-04 0 13

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-04 0 13

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP 23 32

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-04 0 13

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP 34 32
2014 HP-03 58 10

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP-03 0 10

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP 41 32
2014 HP-03 49 10
2014 HP-04 40 13

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 HP 20 32

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 17 26 22 6 12 12 4 51 22 210
2014 HP-02 31 8 15 15 8 23 0 50 30 13
2014 HP-03 6 41 23 7 8 12 2 55 18 56
2014 HP-04 20 18 26 5 14 10 7 46 23 100
2014 HP-05 23 33 15 0 5 25 0 73 7 16
2014 HP-06 11 30 9 9 34 7 0 44 47 12

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 22 35 21 6 6 9 1 63 13 210
2014 HP-02 23 31 23 8 8 8 0 58 17 13
2014 HP-03 6 53 24 5 7 3 2 62 13 56
2014 HP-04 26 27 20 5 8 13 0 62 15 100
2014 HP-05 29 36 12 0 5 18 0 79 6 16
2014 HP-06 20 27 28 18 0 7 0 50 19 12
2011 HP 22 41 21 7 7 2 0 64 15 217
2011 HP-02 10 17 44 10 19 0 0 27 29 11
2011 HP-03 18 38 21 14 7 3 0 57 21 65
2011 HP-04 23 44 19 2 8 2 1 69 11 84
2011 HP-05 25 39 22 4 10 0 0 64 14 23
2011 HP-06 19 72 9 0 0 0 0 91 0 10
2011 HP-07 40 41 19 0 0 0 0 81 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HP 3 97 210
2014 HP-03 0 100 56
2014 HP-05 0 100 16
2014 HP-06 0 100 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 15 29 30 1 2 18 4 57 5 210
2014 HP-02 31 15 23 0 15 15 0 55 18 13
2014 HP-03 4 44 25 0 0 24 4 66 0 56
2014 HP-04 16 25 32 3 3 15 6 52 7 100
2014 HP-05 23 20 36 0 0 21 0 54 0 16
2014 HP-06 11 39 34 0 0 16 0 59 0 12

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 22 39 23 3 1 11 1 69 5 210
2014 HP-02 23 38 15 8 8 8 0 67 17 13
2014 HP-03 10 55 23 1 0 10 2 73 2 56
2014 HP-04 25 24 30 5 2 13 1 57 8 100
2014 HP-05 29 47 10 0 0 15 0 89 0 16
2014 HP-06 20 64 9 0 0 7 0 90 0 12
2011 HP 26 40 20 4 3 7 0 71 7 216
2011 HP-02 19 28 19 0 9 24 0 63 12 11
2011 HP-03 21 39 22 7 4 8 0 64 12 65
2011 HP-04 28 43 20 2 2 5 0 74 4 83
2011 HP-05 32 34 17 5 5 8 0 71 11 23
2011 HP-06 11 56 19 0 0 14 0 77 0 10
2011 HP-07 41 30 29 0 0 0 0 71 0 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HP 11 89 210
2014 HP-03 12 88 56
2014 HP-04 10 90 100
2014 HP-05 0 100 16

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 HP 75 25 22
2014 HP-04 82 18 10

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 59 23 5 12 0 0 0 82 12 16

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 26 60 10 3 1 0 0 87 4 208
2014 HP-02 23 54 8 8 8 0 0 77 15 13
2014 HP-03 19 54 19 7 2 0 0 72 9 56
2014 HP-04 24 70 5 1 0 0 0 94 1 99
2014 HP-05 41 59 0 0 0 0 0 100 0 15
2014 HP-06 38 46 16 0 0 0 0 84 0 12
2011 HP 25 57 12 4 0 0 1 84 5 217
2011 HP-02 29 54 0 9 0 0 8 90 10 11
2011 HP-03 26 57 11 4 1 1 0 83 5 65
2011 HP-04 22 59 12 5 0 0 2 83 5 84
2011 HP-05 36 51 13 0 0 0 0 87 0 23
2011 HP-06 11 67 23 0 0 0 0 77 0 10
2011 HP-07 32 56 12 0 0 0 0 88 0 10
2008 HP 28 56 7 4 2 2 0 86 6 136
2008 HP-03 27 60 5 5 0 3 0 90 5 33
2008 HP-04 25 56 10 4 2 2 0 84 6 60
2008 HP-05 39 57 4 0 0 0 0 96 0 14

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 7 29 28 16 12 8 1 39 30 209
2014 HP-02 15 15 38 15 15 0 0 31 31 13
2014 HP-03 2 22 37 19 5 14 0 28 29 56
2014 HP-04 5 32 25 13 16 7 2 40 33 99
2014 HP-05 0 36 33 10 13 8 0 39 25 16
2014 HP-06 29 18 0 39 15 0 0 47 53 12
2011 HP 7 38 21 16 9 7 2 50 28 217
2011 HP-02 0 54 0 19 19 0 8 59 41 11
2011 HP-03 6 29 20 21 13 11 0 39 38 65
2011 HP-04 7 46 19 12 8 5 4 57 21 84
2011 HP-05 15 26 27 20 4 8 0 44 26 23
2011 HP-06 11 37 17 11 11 14 0 55 25 10
2011 HP-07 19 32 30 10 0 10 0 56 11 10

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 34 38 16 5 4 3 1 75 9 209
2014 HP-02 46 15 15 0 15 8 0 67 17 13
2014 HP-03 23 38 24 3 2 8 2 68 6 56
2014 HP-04 35 41 14 7 3 0 0 77 10 99
2014 HP-05 28 48 18 6 0 0 0 75 6 16
2014 HP-06 40 36 0 9 15 0 0 76 24 12
2011 HP 33 41 10 7 5 2 1 77 12 217
2011 HP-02 10 34 9 20 19 0 8 48 42 11
2011 HP-03 31 40 9 7 9 3 0 73 17 65
2011 HP-04 37 43 8 4 4 2 2 83 8 84
2011 HP-05 37 33 14 12 0 4 0 73 12 23
2011 HP-06 35 37 28 0 0 0 0 72 0 10
2011 HP-07 41 51 0 8 0 0 0 92 8 10
2008 HP 37 38 16 5 3 2 0 76 8 136
2008 HP-03 37 32 19 5 3 3 0 72 9 33
2008 HP-04 36 36 18 5 5 0 0 72 10 60
2008 HP-05 31 56 10 0 4 0 0 86 4 14

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 HP 17 27 21 14 13 7 1 48 29 210
2014 HP-02 23 23 23 8 15 8 0 50 25 13
2014 HP-03 10 19 25 19 12 14 2 34 36 56
2014 HP-04 18 28 21 14 16 3 0 47 31 100
2014 HP-05 16 52 28 3 0 0 0 68 3 16
2014 HP-06 20 43 9 0 28 0 0 63 28 12
2011 HP 20 39 16 13 7 4 1 62 21 216
2011 HP-02 10 28 0 35 19 0 8 41 59 11
2011 HP-03 16 41 17 9 13 4 0 59 23 65
2011 HP-04 26 32 18 13 4 5 2 63 18 83
2011 HP-05 17 35 26 13 5 4 0 54 19 23
2011 HP-06 21 44 11 11 0 14 0 75 12 10
2011 HP-07 32 68 0 0 0 0 0 100 0 10
2008 HP 19 40 15 11 9 4 1 62 22 136
2008 HP-03 14 53 4 7 15 6 0 72 24 33
2008 HP-04 22 29 25 16 6 2 0 52 22 60
2008 HP-05 4 78 14 0 4 0 0 82 4 14