2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group GL

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 31 47 11 6 5 0 0 78 11 2437
2014 GL-02 37 53 4 6 0 0 0 90 6 36
2014 GL-03 42 44 5 4 4 0 0 87 8 108
2014 GL-04 40 47 5 3 5 0 0 87 9 101
2014 GL-05 28 46 10 8 6 0 0 75 15 279
2014 GL-06 34 43 12 4 6 0 0 77 11 182
2014 GL-07 35 42 9 8 6 0 0 77 14 164
2014 GL-08 35 44 14 6 2 0 0 78 8 219
2014 GL-09 28 50 10 7 4 0 0 79 11 352
2014 GL-10 27 49 13 6 5 0 0 76 12 563
2014 GL-11 26 50 11 7 6 0 0 76 13 227
2014 GL-12 31 28 23 9 9 0 0 59 18 24
2014 GL-13 21 48 8 23 0 0 0 69 23 24
2011 GL 41 39 10 6 4 0 0 80 10 2908
2011 GL-01 44 32 13 5 6 0 0 76 11 67
2011 GL-02 42 31 11 13 3 0 0 74 16 47
2011 GL-03 44 36 11 6 3 1 0 80 9 152
2011 GL-04 45 40 6 3 6 0 0 85 9 144
2011 GL-05 41 38 9 9 3 0 0 79 12 299
2011 GL-06 36 42 11 4 7 0 0 78 11 204
2011 GL-07 40 39 9 10 2 0 0 79 13 252
2011 GL-08 48 35 9 5 2 0 1 84 7 305
2011 GL-09 41 37 12 6 3 0 0 78 10 347
2011 GL-10 35 45 10 5 4 0 0 80 10 622
2011 GL-11 38 41 13 3 5 0 0 79 8 253
2011 GL-12 38 39 13 5 6 0 0 77 11 45
2011 GL-13 27 60 3 10 0 0 0 87 10 26
2008 GL 40 40 10 6 4 0 0 80 10 1581
2008 GL-01 46 30 21 4 0 0 0 75 4 28
2008 GL-02 56 27 12 6 0 0 0 82 6 11
2008 GL-03 35 50 9 1 4 0 0 86 5 53
2008 GL-04 43 35 10 10 2 0 0 78 12 65
2008 GL-05 37 34 14 8 6 0 0 71 15 101
2008 GL-06 40 42 3 8 7 0 0 82 15 117
2008 GL-07 43 35 13 6 4 0 0 78 9 149
2008 GL-08 40 44 8 6 3 0 0 84 8 176
2008 GL-09 40 38 14 5 3 0 0 78 8 240
2008 GL-10 39 41 8 8 4 0 0 80 12 320
2008 GL-11 39 40 13 1 7 0 0 79 8 143
2008 GL-12 30 53 3 9 5 0 0 83 14 33
2008 GL-13 41 47 11 0 0 0 0 89 0 25

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 62 30 5 1 1 0 0 92 3 2434
2014 GL-02 79 17 2 0 2 0 0 96 2 36
2014 GL-03 70 27 3 1 0 0 0 96 1 108
2014 GL-04 67 27 4 1 1 0 0 94 2 101
2014 GL-05 58 34 4 2 1 0 0 93 3 279
2014 GL-06 71 21 6 0 2 0 0 92 2 182
2014 GL-07 62 30 3 2 2 0 0 92 5 164
2014 GL-08 64 28 6 2 1 0 0 92 2 219
2014 GL-09 60 32 4 2 2 0 0 92 4 352
2014 GL-10 59 32 6 1 2 0 0 91 3 562
2014 GL-11 64 27 5 1 3 0 0 91 4 226
2014 GL-12 68 32 0 0 0 0 0 100 0 24
2014 GL-13 62 34 4 0 0 0 0 96 0 23
2011 GL 65 27 5 1 1 0 0 93 2 2916
2011 GL-01 72 22 3 3 0 0 0 95 3 67
2011 GL-02 62 26 9 0 3 0 0 88 3 47
2011 GL-03 66 28 4 0 2 0 0 94 2 153
2011 GL-04 78 18 2 2 1 0 0 96 2 146
2011 GL-05 67 26 5 2 1 0 0 93 2 299
2011 GL-06 67 27 4 0 2 0 0 93 2 205
2011 GL-07 68 25 6 1 1 0 0 93 1 252
2011 GL-08 72 19 6 1 1 0 1 92 2 306
2011 GL-09 64 30 5 0 1 0 0 94 1 348
2011 GL-10 58 32 6 2 1 0 0 90 3 622
2011 GL-11 61 33 3 1 1 0 1 95 2 253
2011 GL-12 59 34 4 0 3 0 0 93 3 45
2011 GL-13 63 34 3 0 0 0 0 97 0 26

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 67 26 4 1 1 0 0 93 3 2431
2014 GL-02 74 25 2 0 0 0 0 98 0 36
2014 GL-03 72 21 5 1 1 0 0 93 2 107
2014 GL-04 66 30 3 0 2 0 0 95 2 101
2014 GL-05 60 31 4 2 2 0 0 91 4 278
2014 GL-06 74 20 4 1 1 0 0 94 2 182
2014 GL-07 67 25 4 3 1 0 0 93 4 163
2014 GL-08 67 24 5 3 1 0 0 91 4 219
2014 GL-09 67 27 3 1 2 0 0 95 3 351
2014 GL-10 66 26 4 1 1 0 0 93 2 561
2014 GL-11 65 27 5 1 3 0 0 92 3 227
2014 GL-12 80 15 5 0 0 0 0 95 0 24
2014 GL-13 46 42 12 0 0 0 0 88 0 24
2011 GL 66 25 6 2 1 0 0 92 2 2913
2011 GL-01 70 15 9 4 0 1 0 87 4 67
2011 GL-02 61 30 3 7 0 0 0 91 7 47
2011 GL-03 60 32 5 2 1 0 0 93 2 152
2011 GL-04 75 20 3 2 1 0 0 95 2 146
2011 GL-05 67 25 6 1 1 0 0 92 2 300
2011 GL-06 65 27 5 1 1 0 1 93 2 204
2011 GL-07 71 20 9 1 0 0 0 90 1 251
2011 GL-08 70 22 5 2 0 0 1 93 3 308
2011 GL-09 66 25 7 2 1 0 0 91 3 348
2011 GL-10 63 28 6 1 1 0 0 91 2 621
2011 GL-11 61 30 5 2 2 0 0 91 4 252
2011 GL-12 64 30 4 0 1 0 0 94 1 45
2011 GL-13 63 34 3 0 0 0 0 97 0 26

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 46 38 9 3 3 0 0 85 6 2430
2014 GL-02 46 50 4 0 0 0 0 96 0 36
2014 GL-03 64 23 6 7 1 0 0 87 7 108
2014 GL-04 60 31 5 4 0 0 0 91 4 100
2014 GL-05 51 32 8 3 5 1 0 84 8 277
2014 GL-06 51 35 10 2 1 0 0 87 3 182
2014 GL-07 41 41 11 2 5 0 0 82 7 164
2014 GL-08 47 39 9 3 2 0 0 86 6 219
2014 GL-09 44 41 7 4 2 0 0 86 7 352
2014 GL-10 41 43 10 3 3 0 0 84 6 562
2014 GL-11 40 43 11 2 4 0 0 82 6 226
2014 GL-12 41 42 12 5 0 0 0 83 5 24
2014 GL-13 37 36 12 8 8 0 0 72 16 24
2011 GL 50 36 7 4 2 0 0 87 6 2912
2011 GL-01 53 30 10 5 3 0 0 83 7 67
2011 GL-02 53 38 4 5 0 0 0 91 5 47
2011 GL-03 56 26 11 5 1 1 0 83 6 151
2011 GL-04 59 29 5 3 3 1 0 89 6 144
2011 GL-05 52 36 7 3 1 1 0 88 4 300
2011 GL-06 46 40 7 2 4 0 0 87 6 203
2011 GL-07 49 35 8 6 2 1 0 84 7 252
2011 GL-08 56 31 6 4 1 0 1 88 5 307
2011 GL-09 50 34 9 4 2 0 0 85 6 348
2011 GL-10 45 42 8 3 2 0 0 87 6 622
2011 GL-11 48 39 7 2 3 0 0 87 6 253
2011 GL-12 35 54 7 4 0 0 0 89 4 45
2011 GL-13 25 71 0 3 0 0 0 97 3 26
2008 GL 46 40 8 4 2 0 0 86 6 1593
2008 GL-01 34 56 7 0 0 3 0 93 0 29
2008 GL-02 47 47 0 0 6 0 0 94 6 11
2008 GL-03 46 43 3 6 3 0 0 89 8 53
2008 GL-04 52 30 12 4 2 0 0 82 6 66
2008 GL-05 37 43 13 3 3 0 0 81 6 102
2008 GL-06 45 40 6 5 4 0 0 86 9 117
2008 GL-07 50 35 8 5 2 0 0 85 7 151
2008 GL-08 49 38 6 7 1 0 0 87 8 177
2008 GL-09 46 42 7 4 1 0 0 88 5 241
2008 GL-10 46 40 8 4 2 0 0 86 6 322
2008 GL-11 50 38 7 2 3 0 0 87 5 143
2008 GL-12 39 39 8 4 10 0 0 78 14 33
2008 GL-13 40 56 5 0 0 0 0 95 0 25

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 24 37 19 11 8 0 0 62 19 2435
2014 GL-02 45 33 8 8 4 2 0 79 13 35
2014 GL-03 38 34 12 12 5 0 0 71 17 108
2014 GL-04 29 42 14 9 5 0 0 71 15 100
2014 GL-05 25 38 16 12 8 1 0 64 20 278
2014 GL-06 23 42 15 8 10 1 1 66 19 182
2014 GL-07 26 28 19 15 12 1 0 54 27 164
2014 GL-08 21 38 23 10 7 0 0 59 17 220
2014 GL-09 24 33 21 12 9 0 0 57 22 352
2014 GL-10 21 39 21 12 8 0 0 60 20 564
2014 GL-11 18 42 23 11 7 0 0 59 18 227
2014 GL-12 34 25 32 4 4 0 0 59 9 24
2014 GL-13 17 27 27 25 4 0 0 45 29 24
2011 GL 27 36 19 10 8 0 0 63 18 2910
2011 GL-01 23 45 16 14 3 0 0 68 16 67
2011 GL-02 21 32 24 9 13 0 0 54 22 47
2011 GL-03 27 39 16 10 8 0 0 66 17 153
2011 GL-04 34 39 14 4 8 1 1 74 12 146
2011 GL-05 27 35 19 11 8 1 0 62 19 299
2011 GL-06 26 30 22 12 10 1 0 56 21 205
2011 GL-07 29 30 20 12 8 0 0 59 20 252
2011 GL-08 29 38 14 12 5 1 1 69 17 307
2011 GL-09 26 37 19 10 8 0 0 63 18 347
2011 GL-10 22 38 21 10 9 0 0 60 19 619
2011 GL-11 25 40 19 7 8 1 0 66 16 251
2011 GL-12 21 33 28 11 7 0 0 54 18 45
2011 GL-13 14 56 27 3 0 0 0 70 3 26

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 21 38 20 13 8 0 0 59 21 2431
2014 GL-02 35 30 14 13 6 2 0 66 19 35
2014 GL-03 30 38 9 13 8 1 0 69 22 108
2014 GL-04 27 42 18 8 5 0 0 69 13 100
2014 GL-05 22 38 21 11 8 1 0 60 19 278
2014 GL-06 19 44 16 9 11 1 0 63 21 181
2014 GL-07 25 29 18 17 9 1 0 54 27 164
2014 GL-08 16 41 21 14 7 0 0 58 21 220
2014 GL-09 21 37 21 11 10 0 0 58 21 349
2014 GL-10 18 38 21 13 9 0 0 56 22 564
2014 GL-11 14 44 21 15 6 0 0 58 21 227
2014 GL-12 34 21 29 12 4 0 0 55 17 24
2014 GL-13 21 23 17 38 0 0 0 45 38 24
2011 GL 23 37 19 12 9 0 0 60 21 2907
2011 GL-01 24 40 24 6 6 0 0 64 12 67
2011 GL-02 19 32 19 11 19 0 0 51 30 47
2011 GL-03 24 36 18 16 7 0 0 59 23 153
2011 GL-04 33 37 11 10 9 0 0 70 19 146
2011 GL-05 20 38 15 18 9 0 0 58 27 299
2011 GL-06 21 34 21 12 11 0 0 56 23 205
2011 GL-07 25 33 22 11 9 0 0 58 20 251
2011 GL-08 24 38 18 13 6 0 0 63 19 306
2011 GL-09 20 39 19 11 10 0 0 60 21 344
2011 GL-10 19 39 20 13 8 0 0 59 21 621
2011 GL-11 19 44 21 7 8 1 0 64 15 253
2011 GL-12 17 36 35 4 7 0 0 53 12 44
2011 GL-13 14 64 16 6 0 0 0 78 6 26
2008 GL 24 41 16 12 7 0 0 65 20 1593
2008 GL-01 27 47 9 7 7 3 0 77 14 29
2008 GL-02 35 26 27 0 12 0 0 61 12 11
2008 GL-03 17 47 18 5 10 2 0 66 16 53
2008 GL-04 24 42 14 12 8 0 0 66 20 66
2008 GL-05 22 35 22 13 7 0 0 58 20 102
2008 GL-06 19 47 14 11 7 0 1 67 19 117
2008 GL-07 23 42 17 11 7 0 0 66 18 151
2008 GL-08 19 41 20 16 5 0 0 60 20 178
2008 GL-09 23 41 13 16 7 0 0 64 23 242
2008 GL-10 24 41 14 11 10 0 0 66 20 320
2008 GL-11 27 41 17 10 5 0 0 68 15 143
2008 GL-12 26 22 19 22 12 0 0 47 34 32
2008 GL-13 18 66 6 10 0 0 0 84 10 25

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 26 30 19 11 9 4 1 59 21 2432
2014 GL-02 38 26 20 9 8 0 0 63 17 35
2014 GL-03 37 35 11 12 3 3 0 74 15 108
2014 GL-04 28 34 14 10 10 4 0 64 21 100
2014 GL-05 27 29 18 13 8 4 1 59 22 278
2014 GL-06 26 32 16 9 9 6 1 63 19 182
2014 GL-07 28 28 16 11 10 5 1 59 23 164
2014 GL-08 25 30 20 14 4 5 1 58 20 220
2014 GL-09 27 29 19 12 8 5 1 59 21 352
2014 GL-10 24 30 20 12 11 3 0 56 24 562
2014 GL-11 20 31 28 9 8 3 0 53 18 226
2014 GL-12 31 21 9 26 9 4 0 54 37 24
2014 GL-13 20 4 31 33 13 0 0 23 46 24
2011 GL 30 29 18 10 9 3 1 61 20 2914
2011 GL-01 23 33 15 8 15 4 1 59 24 67
2011 GL-02 28 26 9 11 19 5 2 58 32 47
2011 GL-03 31 26 17 11 9 4 2 60 21 153
2011 GL-04 44 23 15 7 8 3 1 70 15 146
2011 GL-05 31 27 16 10 11 4 1 62 22 299
2011 GL-06 26 30 19 13 7 5 0 59 22 205
2011 GL-07 33 24 19 9 11 3 1 59 21 252
2011 GL-08 33 31 14 12 4 5 1 68 18 308
2011 GL-09 28 28 21 8 12 3 0 58 20 346
2011 GL-10 27 33 17 12 9 2 0 61 21 620
2011 GL-11 25 31 21 12 6 4 0 58 19 253
2011 GL-12 27 20 32 9 11 0 0 48 21 45
2011 GL-13 20 31 27 13 0 9 0 56 14 26
2008 GL 28 30 17 11 9 5 0 61 22 1592
2008 GL-01 17 30 12 10 14 17 0 57 29 29
2008 GL-02 35 35 15 6 9 0 0 70 15 11
2008 GL-03 31 31 9 8 12 9 0 68 22 53
2008 GL-04 31 32 10 13 11 1 2 65 25 66
2008 GL-05 30 29 15 9 13 4 0 61 23 102
2008 GL-06 29 30 20 9 10 2 0 60 19 117
2008 GL-07 28 29 17 17 4 4 1 60 22 151
2008 GL-08 26 28 23 10 8 4 1 56 19 178
2008 GL-09 26 30 15 12 8 8 1 61 22 241
2008 GL-10 28 30 16 11 12 3 0 60 24 320
2008 GL-11 32 29 23 8 3 5 1 65 11 143
2008 GL-12 21 18 14 21 21 5 0 41 44 33
2008 GL-13 23 49 19 10 0 0 0 71 10 25
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Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 32 33 16 10 7 1 0 66 17 2436
2014 GL-02 51 36 6 0 7 0 0 88 7 36
2014 GL-03 42 28 13 13 4 0 0 70 18 108
2014 GL-04 40 29 14 10 6 1 0 70 17 101
2014 GL-05 35 33 14 11 6 0 0 68 17 278
2014 GL-06 35 33 13 7 10 1 0 69 18 182
2014 GL-07 27 30 18 7 16 0 1 58 24 164
2014 GL-08 33 32 17 11 7 1 0 66 17 220
2014 GL-09 31 30 20 9 8 1 0 62 18 352
2014 GL-10 26 38 16 11 7 2 0 65 18 562
2014 GL-11 27 35 18 11 8 0 0 63 19 227
2014 GL-12 39 36 12 9 4 0 0 74 13 24
2014 GL-13 35 33 32 0 0 0 0 68 0 24
2011 GL 32 32 17 10 8 2 0 65 18 2911
2011 GL-01 26 40 14 17 1 1 0 67 18 67
2011 GL-02 41 22 11 17 4 4 0 66 22 47
2011 GL-03 36 29 18 8 7 2 0 66 16 153
2011 GL-04 42 29 13 6 8 2 1 72 15 146
2011 GL-05 30 31 17 12 7 2 1 63 20 299
2011 GL-06 31 32 14 8 14 1 0 64 22 205
2011 GL-07 31 31 18 8 10 2 0 63 19 251
2011 GL-08 34 34 17 9 6 0 1 68 15 305
2011 GL-09 32 32 16 11 7 2 0 65 18 347
2011 GL-10 27 34 19 9 8 2 0 62 18 623
2011 GL-11 33 34 15 10 7 1 0 68 17 250
2011 GL-12 32 18 31 13 6 0 0 51 18 45
2011 GL-13 27 50 14 3 0 6 0 82 3 26
2008 GL 29 34 15 11 10 1 0 64 21 1594
2008 GL-01 24 37 16 16 3 3 0 63 20 29
2008 GL-02 35 0 27 23 15 0 0 35 38 11
2008 GL-03 25 40 19 4 10 0 0 66 15 53
2008 GL-04 36 21 24 11 8 0 0 57 20 66
2008 GL-05 26 40 15 9 7 1 1 68 17 102
2008 GL-06 31 34 10 14 10 1 0 66 24 117
2008 GL-07 32 33 10 13 10 2 0 66 24 150
2008 GL-08 26 30 22 11 10 0 1 57 21 178
2008 GL-09 30 33 14 7 15 0 0 63 22 242
2008 GL-10 27 36 14 11 10 1 0 64 22 322
2008 GL-11 28 38 18 8 7 1 0 67 15 143
2008 GL-12 34 24 13 9 15 5 0 61 26 33
2008 GL-13 24 66 10 0 0 0 0 90 0 25

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 30 35 15 10 9 1 0 66 19 2436
2014 GL-02 46 36 8 3 7 0 0 82 10 36
2014 GL-03 39 34 11 9 7 0 0 73 16 107
2014 GL-04 33 40 10 9 8 0 0 73 17 101
2014 GL-05 30 37 13 11 8 1 0 68 19 279
2014 GL-06 32 33 13 10 11 1 0 65 22 182
2014 GL-07 28 32 16 10 13 0 0 60 24 164
2014 GL-08 31 33 16 11 8 0 0 64 19 219
2014 GL-09 28 32 19 10 10 0 1 61 20 352
2014 GL-10 26 39 14 11 8 1 1 65 20 564
2014 GL-11 25 39 18 9 9 0 0 64 18 227
2014 GL-12 43 48 0 0 9 0 0 91 9 24
2014 GL-13 27 37 25 5 5 0 0 64 11 24
2011 GL 30 36 14 11 8 1 0 66 20 2912
2011 GL-01 34 37 18 8 3 0 0 71 11 66
2011 GL-02 33 34 7 15 9 2 0 69 24 47
2011 GL-03 31 30 17 13 9 0 0 60 22 153
2011 GL-04 38 39 8 7 7 0 0 77 14 146
2011 GL-05 30 34 15 11 9 1 0 64 21 300
2011 GL-06 27 35 14 10 12 1 0 63 22 205
2011 GL-07 30 31 17 13 8 0 0 61 22 251
2011 GL-08 33 37 14 9 7 0 0 70 16 305
2011 GL-09 28 40 16 9 6 1 0 68 15 347
2011 GL-10 26 36 15 14 9 1 0 62 23 623
2011 GL-11 30 39 13 11 8 0 0 68 19 251
2011 GL-12 28 38 8 20 6 0 0 66 26 45
2011 GL-13 31 63 6 0 0 0 0 94 0 26
2008 GL 30 35 12 12 11 0 0 65 23 1593
2008 GL-01 27 40 13 6 14 0 0 67 19 29
2008 GL-02 35 0 15 26 24 0 0 35 50 11
2008 GL-03 24 46 14 6 10 0 0 70 16 53
2008 GL-04 34 34 11 11 10 0 0 68 21 66
2008 GL-05 24 46 16 5 8 1 1 72 12 102
2008 GL-06 27 35 11 15 12 0 0 62 27 117
2008 GL-07 33 37 6 12 11 0 0 71 23 150
2008 GL-08 30 25 17 17 11 0 0 55 28 178
2008 GL-09 31 34 10 13 13 0 0 64 26 242
2008 GL-10 28 36 13 12 11 0 0 63 23 321
2008 GL-11 31 34 14 9 11 1 1 66 20 143
2008 GL-12 35 22 10 10 18 5 0 59 30 33
2008 GL-13 23 55 13 9 0 0 0 78 9 25

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 35 34 13 9 8 0 0 70 17 2434
2014 GL-02 51 35 2 5 7 0 0 86 12 36
2014 GL-03 48 34 9 4 4 1 0 83 8 108
2014 GL-04 45 30 11 7 6 1 0 75 13 101
2014 GL-05 39 33 12 11 5 0 0 72 16 278
2014 GL-06 35 34 10 9 12 0 0 70 21 182
2014 GL-07 30 33 13 14 9 1 0 63 23 164
2014 GL-08 33 33 15 10 8 0 0 67 18 220
2014 GL-09 35 30 17 7 9 1 1 66 17 351
2014 GL-10 29 38 14 10 8 0 1 67 19 563
2014 GL-11 34 35 15 8 7 0 0 69 16 226
2014 GL-12 52 30 9 9 0 0 0 82 9 24
2014 GL-13 45 34 8 8 5 0 0 79 13 24

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 17 33 21 13 11 4 0 53 25 2425
2014 GL-02 23 35 18 4 16 3 0 60 21 36
2014 GL-03 20 31 25 8 13 3 0 53 22 108
2014 GL-04 18 37 20 9 8 5 3 60 18 101
2014 GL-05 18 35 18 13 10 6 1 56 24 278
2014 GL-06 21 32 18 11 13 4 1 56 25 180
2014 GL-07 17 31 24 11 14 3 1 50 25 163
2014 GL-08 18 32 22 12 9 7 0 54 22 219
2014 GL-09 19 31 21 13 11 5 0 53 25 352
2014 GL-10 14 33 20 17 13 4 0 48 31 563
2014 GL-11 11 36 29 13 7 4 0 49 21 226
2014 GL-12 29 33 20 4 13 0 0 62 18 24
2014 GL-13 20 44 32 4 0 0 0 64 4 23
2011 GL 16 29 22 14 13 5 1 48 29 2911
2011 GL-01 15 34 19 13 11 7 1 54 26 67
2011 GL-02 16 30 24 14 13 2 0 48 28 47
2011 GL-03 21 26 22 17 9 6 0 50 27 153
2011 GL-04 25 28 18 12 8 6 3 58 22 146
2011 GL-05 16 28 19 16 16 5 1 46 34 299
2011 GL-06 18 23 22 13 16 6 1 45 32 205
2011 GL-07 16 31 23 13 13 4 1 49 27 251
2011 GL-08 17 31 22 13 9 7 1 52 23 308
2011 GL-09 15 28 25 15 12 5 1 45 29 346
2011 GL-10 13 30 22 14 16 4 1 45 32 619
2011 GL-11 13 30 24 12 15 7 0 45 29 252
2011 GL-12 16 25 41 8 8 1 0 42 17 45
2011 GL-13 19 52 26 3 0 0 0 71 3 26

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 15 28 22 17 15 2 0 45 33 2429
2014 GL-02 23 30 8 21 17 0 0 54 38 36
2014 GL-03 22 25 21 17 14 1 0 48 31 107
2014 GL-04 20 35 20 8 12 2 2 58 21 100
2014 GL-05 15 28 22 19 12 3 1 45 32 279
2014 GL-06 16 29 17 17 18 1 1 46 36 182
2014 GL-07 16 23 25 20 15 1 1 40 35 163
2014 GL-08 17 26 25 15 14 3 0 45 30 219
2014 GL-09 14 28 19 19 16 2 0 44 37 352
2014 GL-10 12 27 23 18 18 2 0 40 37 564
2014 GL-11 8 32 26 18 14 1 0 41 33 226
2014 GL-12 17 36 12 26 9 0 0 54 34 24
2014 GL-13 20 33 33 9 5 0 0 53 15 24
2011 GL 16 27 22 15 17 2 0 44 34 2909
2011 GL-01 12 31 22 17 11 7 0 47 30 67
2011 GL-02 14 21 25 21 16 3 0 36 39 47
2011 GL-03 19 25 21 17 15 3 0 45 33 153
2011 GL-04 27 22 21 16 11 2 1 50 28 145
2011 GL-05 16 25 20 14 22 3 0 42 37 299
2011 GL-06 17 24 20 17 20 2 0 42 38 204
2011 GL-07 15 28 21 19 15 1 0 44 35 250
2011 GL-08 17 32 19 13 15 2 1 51 29 306
2011 GL-09 15 27 22 15 19 1 0 43 35 346
2011 GL-10 11 30 23 15 19 2 0 42 35 621
2011 GL-11 10 29 29 15 16 1 0 39 32 253
2011 GL-12 10 22 40 17 11 0 0 32 28 45
2011 GL-13 24 46 19 8 3 0 0 70 11 26
2008 GL 17 30 19 15 16 2 0 48 32 1591
2008 GL-01 30 20 19 13 7 10 0 56 23 29
2008 GL-02 14 47 15 12 12 0 0 61 24 11
2008 GL-03 14 26 15 25 13 7 0 43 41 53
2008 GL-04 15 33 25 8 19 0 0 48 27 66
2008 GL-05 10 25 24 20 19 3 0 36 40 101
2008 GL-06 10 39 18 15 15 2 0 51 30 117
2008 GL-07 20 28 23 14 15 1 0 49 28 151
2008 GL-08 15 35 16 18 16 1 0 51 33 176
2008 GL-09 15 33 20 14 17 1 0 48 32 242
2008 GL-10 21 27 17 16 19 1 0 47 35 321
2008 GL-11 16 28 25 15 14 2 0 45 30 143
2008 GL-12 21 21 20 8 25 5 0 44 34 33
2008 GL-13 21 43 33 3 0 0 0 63 3 25

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 11 25 23 21 17 3 0 37 40 2423
2014 GL-02 20 25 11 22 21 0 0 46 43 35
2014 GL-03 19 25 21 13 18 4 0 46 32 107
2014 GL-04 10 28 23 19 11 8 1 41 33 99
2014 GL-05 10 28 23 17 17 5 0 40 36 278
2014 GL-06 12 29 18 17 22 2 1 42 40 182
2014 GL-07 14 21 18 28 16 2 1 36 45 163
2014 GL-08 13 22 27 19 14 5 0 37 35 219
2014 GL-09 11 21 21 25 19 3 0 33 45 351
2014 GL-10 7 26 21 23 21 3 0 33 45 563
2014 GL-11 6 22 32 23 14 3 0 29 38 226
2014 GL-12 14 29 26 15 13 0 4 44 30 24
2014 GL-13 12 33 29 17 9 0 0 45 26 24
2011 GL 9 28 22 20 17 3 0 39 38 2913
2011 GL-01 5 36 13 27 10 9 0 45 41 67
2011 GL-02 4 27 19 16 29 4 0 32 47 47
2011 GL-03 15 26 20 22 14 4 0 43 37 153
2011 GL-04 20 26 19 22 10 2 1 47 33 146
2011 GL-05 9 27 23 19 20 3 0 37 40 298
2011 GL-06 10 24 23 19 21 3 0 35 41 205
2011 GL-07 9 30 25 18 16 2 0 40 35 252
2011 GL-08 12 32 16 20 15 5 1 46 37 307
2011 GL-09 8 29 23 20 17 4 0 39 38 347
2011 GL-10 6 28 25 22 16 3 0 35 39 621
2011 GL-11 6 26 24 25 16 3 0 33 42 253
2011 GL-12 6 19 39 21 13 3 0 25 35 45
2011 GL-13 6 43 28 8 3 12 0 55 13 26
2008 GL 8 30 22 20 17 3 0 39 38 1590
2008 GL-01 10 27 19 30 7 7 0 40 40 29
2008 GL-02 14 12 27 23 24 0 0 26 47 11
2008 GL-03 2 24 34 21 12 7 0 28 35 53
2008 GL-04 4 36 22 21 14 3 0 42 36 66
2008 GL-05 7 21 27 20 21 3 0 29 42 102
2008 GL-06 7 33 20 22 13 5 0 42 36 117
2008 GL-07 13 29 19 19 17 2 1 43 37 151
2008 GL-08 7 35 22 18 14 4 0 43 34 176
2008 GL-09 9 26 24 21 17 3 0 36 39 242
2008 GL-10 7 30 22 17 21 3 0 38 39 322
2008 GL-11 7 33 19 22 14 4 0 42 38 142
2008 GL-12 4 35 29 14 19 0 0 39 33 33
2008 GL-13 5 34 31 25 0 5 0 41 27 25

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 13 21 21 19 21 6 0 36 42 2423
2014 GL-02 24 26 10 16 21 3 0 52 38 35
2014 GL-03 20 19 18 17 19 7 0 42 39 107
2014 GL-04 14 28 20 16 15 5 1 45 33 100
2014 GL-05 13 22 20 20 20 5 0 36 42 278
2014 GL-06 16 23 16 16 21 8 1 43 40 182
2014 GL-07 13 16 24 19 22 6 1 31 44 163
2014 GL-08 16 19 21 17 20 8 0 38 39 218
2014 GL-09 13 20 18 23 20 6 0 35 46 352
2014 GL-10 10 19 20 20 25 6 0 31 48 563
2014 GL-11 6 21 30 21 19 3 0 28 41 226
2014 GL-12 17 13 29 20 17 4 0 32 38 24
2014 GL-13 16 33 29 12 5 5 0 51 18 24
2011 GL 11 24 21 17 20 7 0 38 40 2914
2011 GL-01 5 25 17 25 11 16 0 36 44 67
2011 GL-02 12 19 23 12 31 3 0 32 44 47
2011 GL-03 17 22 22 15 17 8 0 42 34 153
2011 GL-04 22 21 15 22 13 7 0 47 37 146
2011 GL-05 9 25 19 16 22 9 0 37 42 299
2011 GL-06 12 17 21 19 24 7 0 32 46 205
2011 GL-07 13 21 25 16 21 4 0 36 38 252
2011 GL-08 12 32 14 16 20 6 0 46 38 307
2011 GL-09 9 29 19 16 20 7 0 41 38 347
2011 GL-10 9 22 24 18 22 6 0 33 42 621
2011 GL-11 7 22 24 19 20 8 0 31 43 252
2011 GL-12 3 20 26 25 18 7 0 25 47 45
2011 GL-13 10 52 19 8 3 8 0 67 12 26
2008 GL 11 25 21 15 20 7 0 39 39 1591
2008 GL-01 20 24 20 26 7 3 0 46 34 29
2008 GL-02 14 23 27 0 36 0 0 38 36 11
2008 GL-03 8 22 24 16 16 15 0 36 36 53
2008 GL-04 9 31 19 16 20 6 0 42 37 66
2008 GL-05 4 26 16 21 25 8 0 32 51 101
2008 GL-06 7 27 22 19 19 6 0 36 40 117
2008 GL-07 13 25 21 16 17 7 1 42 36 150
2008 GL-08 10 28 21 14 21 6 0 40 37 177
2008 GL-09 11 23 22 14 20 9 1 38 38 242
2008 GL-10 10 22 23 14 24 6 0 35 41 322
2008 GL-11 9 26 23 14 17 11 0 39 35 143
2008 GL-12 11 29 21 10 13 15 0 48 28 33
2008 GL-13 8 53 14 16 0 8 0 67 18 25

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 11 26 22 20 18 2 0 38 39 2420
2014 GL-02 15 30 16 10 30 0 0 45 39 35
2014 GL-03 19 23 22 17 17 2 1 43 35 107
2014 GL-04 10 30 22 19 12 6 1 43 34 100
2014 GL-05 13 27 19 20 18 3 0 41 40 278
2014 GL-06 14 25 21 18 19 2 1 40 38 182
2014 GL-07 13 23 25 16 20 2 1 37 37 162
2014 GL-08 13 28 25 16 14 4 0 43 31 218
2014 GL-09 12 24 21 21 19 3 0 36 42 350
2014 GL-10 7 23 21 27 19 2 0 31 47 564
2014 GL-11 6 31 25 21 16 1 0 37 37 225
2014 GL-12 11 35 17 8 27 0 4 47 36 24
2014 GL-13 8 45 25 13 9 0 0 53 23 24
2011 GL 11 30 20 21 16 2 0 42 38 2911
2011 GL-01 7 32 22 21 12 5 0 42 35 66
2011 GL-02 15 22 18 14 30 0 0 37 45 47
2011 GL-03 14 30 11 27 17 1 0 45 44 153
2011 GL-04 21 28 13 22 11 5 0 51 35 146
2011 GL-05 10 32 19 19 18 2 0 43 38 299
2011 GL-06 9 27 21 21 20 3 0 37 41 204
2011 GL-07 11 30 22 20 14 2 0 42 35 252
2011 GL-08 14 32 19 18 15 2 1 47 33 306
2011 GL-09 8 31 21 23 13 3 0 40 38 348
2011 GL-10 9 27 22 22 18 2 0 37 41 622
2011 GL-11 8 30 22 22 16 3 0 38 39 253
2011 GL-12 9 26 27 23 14 0 0 35 38 45
2011 GL-13 9 67 18 0 6 0 0 76 6 26
2008 GL 10 33 19 21 14 3 0 44 36 1595
2008 GL-01 10 32 17 20 14 7 0 45 36 29
2008 GL-02 3 58 15 0 24 0 0 61 24 11
2008 GL-03 5 37 15 22 13 8 0 45 39 53
2008 GL-04 8 39 13 19 18 3 0 49 37 66
2008 GL-05 9 32 20 21 14 4 0 43 37 102
2008 GL-06 7 27 25 25 14 2 0 35 40 117
2008 GL-07 11 33 18 21 11 5 1 47 34 151
2008 GL-08 10 33 21 27 8 2 0 43 36 178
2008 GL-09 10 27 20 22 19 2 0 38 41 241
2008 GL-10 8 35 20 20 14 3 0 45 35 322
2008 GL-11 11 38 23 15 9 3 0 51 25 143
2008 GL-12 16 30 10 30 12 3 0 47 43 33
2008 GL-13 11 45 44 0 0 0 0 56 0 25

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 22 33 19 11 10 3 2 58 22 2420
2014 GL-02 27 27 14 14 16 2 0 55 31 35
2014 GL-03 28 35 14 11 6 6 0 68 17 107
2014 GL-04 25 33 14 9 11 4 4 63 22 100
2014 GL-05 24 29 22 12 8 2 2 55 21 278
2014 GL-06 26 35 18 11 7 2 2 63 19 182
2014 GL-07 25 33 19 13 7 2 2 60 21 163
2014 GL-08 23 35 16 13 8 5 2 61 22 219
2014 GL-09 19 35 22 10 10 3 1 56 21 351
2014 GL-10 17 35 20 12 13 3 1 53 26 560
2014 GL-11 18 33 22 13 9 3 2 53 24 225
2014 GL-12 38 15 31 4 8 0 4 55 13 24
2014 GL-13 28 38 21 4 9 0 0 66 13 24
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 16 33 21 17 13 0 0 49 30 2434
2014 GL-02 24 44 12 15 4 0 0 69 19 36
2014 GL-03 21 39 13 16 12 0 0 60 27 108
2014 GL-04 25 32 20 10 12 1 0 57 23 101
2014 GL-05 15 29 21 23 12 0 0 44 35 278
2014 GL-06 21 31 20 14 13 0 0 53 27 182
2014 GL-07 14 32 18 20 16 0 0 46 36 164
2014 GL-08 15 31 27 21 6 0 1 46 27 218
2014 GL-09 13 31 20 19 15 1 1 45 35 351
2014 GL-10 13 31 26 15 13 0 0 45 29 563
2014 GL-11 13 38 20 15 13 0 0 51 28 227
2014 GL-12 20 23 27 12 18 0 0 43 30 24
2014 GL-13 13 53 13 21 0 0 0 66 21 24
2011 GL 18 34 19 15 13 0 0 52 29 2914
2011 GL-01 18 34 18 19 10 1 0 52 30 67
2011 GL-02 13 40 16 19 13 0 0 52 32 47
2011 GL-03 24 30 18 17 11 0 0 54 28 153
2011 GL-04 26 34 15 15 11 0 0 60 25 146
2011 GL-05 17 37 18 15 13 0 0 54 28 298
2011 GL-06 15 31 18 15 20 0 0 47 35 205
2011 GL-07 18 33 17 17 14 0 0 51 32 252
2011 GL-08 20 33 22 13 10 1 1 54 23 306
2011 GL-09 16 35 18 15 15 0 0 51 30 347
2011 GL-10 14 34 21 16 15 0 0 48 31 623
2011 GL-11 15 37 22 12 14 0 0 52 26 253
2011 GL-12 16 33 22 21 7 0 0 50 28 45
2011 GL-13 10 54 13 23 0 0 0 64 23 26

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 9 23 21 21 20 4 1 33 44 2436
2014 GL-02 9 23 16 18 24 9 0 35 47 35
2014 GL-03 13 20 17 16 26 4 4 36 46 108
2014 GL-04 12 31 16 14 19 6 2 46 36 101
2014 GL-05 11 23 19 22 18 6 2 36 43 279
2014 GL-06 11 21 23 23 20 3 0 33 44 182
2014 GL-07 9 22 20 23 20 5 1 32 46 164
2014 GL-08 11 25 24 18 15 6 0 39 35 219
2014 GL-09 8 24 19 20 25 3 1 34 47 352
2014 GL-10 5 19 22 26 22 5 1 25 51 563
2014 GL-11 5 26 28 22 17 2 1 32 40 227
2014 GL-12 19 18 20 13 12 17 0 46 31 24
2014 GL-13 4 39 25 17 15 0 0 43 32 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 27 38 16 10 7 1 0 66 17 2435
2014 GL-02 37 48 5 3 7 0 0 85 10 36
2014 GL-03 33 39 10 11 6 1 0 73 17 108
2014 GL-04 32 43 7 11 6 0 0 75 18 101
2014 GL-05 29 36 17 12 6 1 0 66 18 277
2014 GL-06 31 34 14 11 9 1 0 65 20 182
2014 GL-07 23 37 16 9 13 0 1 61 22 164
2014 GL-08 28 37 15 10 8 1 0 67 19 220
2014 GL-09 26 35 21 8 8 1 1 62 17 352
2014 GL-10 23 39 19 13 5 0 1 63 18 562
2014 GL-11 23 41 18 13 4 0 0 65 17 227
2014 GL-12 46 27 13 9 4 0 0 73 13 24
2014 GL-13 45 34 16 5 0 0 0 79 5 24
2011 GL 28 36 17 9 8 0 0 65 18 2914
2011 GL-01 29 31 21 14 3 1 0 61 18 67
2011 GL-02 25 44 11 11 8 2 0 70 19 47
2011 GL-03 27 38 17 8 9 0 0 65 17 153
2011 GL-04 36 38 15 3 9 0 0 74 11 146
2011 GL-05 25 36 17 11 10 0 1 61 21 300
2011 GL-06 29 28 17 12 13 1 1 57 26 205
2011 GL-07 27 37 12 11 12 0 0 65 23 251
2011 GL-08 31 35 19 7 6 1 1 68 13 305
2011 GL-09 26 40 18 7 8 0 1 67 15 348
2011 GL-10 25 38 18 11 7 1 0 64 18 623
2011 GL-11 30 36 19 7 7 0 0 66 15 251
2011 GL-12 22 40 26 6 6 0 0 62 11 45
2011 GL-13 21 63 9 6 0 0 0 84 6 26
2008 GL 27 36 14 12 10 0 0 63 23 1592
2008 GL-01 31 44 12 7 7 0 0 74 14 29
2008 GL-02 25 50 4 15 7 0 0 75 22 10
2008 GL-03 26 40 17 4 12 0 0 66 16 53
2008 GL-04 26 45 16 6 8 0 0 70 14 66
2008 GL-05 21 42 13 14 9 2 0 63 23 101
2008 GL-06 25 31 13 15 13 0 2 58 29 117
2008 GL-07 32 34 12 14 8 0 0 66 22 150
2008 GL-08 31 26 16 16 10 0 1 58 26 178
2008 GL-09 27 34 15 12 12 1 0 62 23 242
2008 GL-10 25 37 15 13 10 0 0 62 23 322
2008 GL-11 28 38 14 12 8 0 0 66 21 143
2008 GL-12 28 29 13 11 20 0 0 56 31 33
2008 GL-13 21 54 18 3 3 0 0 75 6 25

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 27 37 20 6 5 4 1 67 12 2435
2014 GL-02 38 44 7 4 3 3 0 85 7 36
2014 GL-03 30 35 21 4 7 3 1 67 11 108
2014 GL-04 31 38 15 8 2 5 1 74 11 101
2014 GL-05 28 33 22 7 5 4 2 64 13 278
2014 GL-06 30 31 18 8 6 4 2 65 16 182
2014 GL-07 22 36 22 6 7 8 0 63 14 163
2014 GL-08 27 37 20 6 3 6 0 69 10 220
2014 GL-09 26 38 22 4 7 3 1 67 11 352
2014 GL-10 24 38 22 5 6 5 0 66 11 564
2014 GL-11 23 42 18 8 5 4 0 68 13 227
2014 GL-12 43 44 13 0 0 0 0 87 0 24
2014 GL-13 33 50 12 0 0 5 0 88 0 24
2011 GL 29 34 18 7 6 5 1 66 14 2906
2011 GL-01 31 40 17 8 2 3 0 73 10 67
2011 GL-02 28 40 11 11 6 4 0 71 18 47
2011 GL-03 32 29 19 7 7 4 1 65 15 153
2011 GL-04 36 33 16 3 7 6 0 72 11 145
2011 GL-05 24 38 17 7 9 4 1 65 17 297
2011 GL-06 30 22 23 7 10 6 2 57 19 205
2011 GL-07 28 32 16 10 8 4 1 64 19 250
2011 GL-08 33 34 17 6 4 4 2 71 11 306
2011 GL-09 26 35 22 8 4 4 0 65 13 346
2011 GL-10 26 34 20 8 6 5 1 64 14 622
2011 GL-11 30 37 17 6 5 5 1 70 12 250
2011 GL-12 30 30 23 3 14 0 0 60 17 45
2011 GL-13 29 48 11 3 3 6 0 81 7 26
2008 GL 28 32 18 8 7 6 1 64 16 1592
2008 GL-01 33 31 17 9 0 10 0 71 10 29
2008 GL-02 25 28 16 0 12 19 0 65 15 10
2008 GL-03 20 39 14 5 12 9 0 66 19 53
2008 GL-04 26 36 14 12 6 5 2 66 19 66
2008 GL-05 15 34 25 6 5 13 2 58 13 102
2008 GL-06 27 35 15 7 12 3 1 65 19 117
2008 GL-07 31 32 16 9 3 7 2 69 13 151
2008 GL-08 29 29 19 6 7 7 1 64 15 178
2008 GL-09 29 27 20 7 8 7 1 61 17 242
2008 GL-10 28 32 19 9 8 3 1 63 17 322
2008 GL-11 30 35 17 6 9 3 0 67 15 142
2008 GL-12 30 22 15 8 13 13 0 59 24 33
2008 GL-13 27 47 8 0 0 17 0 90 0 25

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 18 37 20 13 11 1 1 55 24 510
2014 GL-03 30 50 13 0 7 0 0 80 7 14
2014 GL-05 21 38 12 16 7 4 2 63 24 53
2014 GL-06 14 35 22 10 18 0 0 49 29 30
2014 GL-07 16 35 14 19 12 5 0 54 32 43
2014 GL-08 24 40 22 6 8 0 0 64 14 37
2014 GL-09 14 35 20 14 14 0 2 51 29 60
2014 GL-10 16 36 23 13 12 0 0 52 25 100
2014 GL-11 13 32 27 11 13 1 2 46 25 96
2014 GL-12 38 34 11 17 0 0 0 72 17 20
2014 GL-13 8 50 22 15 4 0 0 59 19 23

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 18 38 17 16 10 1 1 57 26 2436
2014 GL-02 24 45 3 20 9 0 0 69 28 36
2014 GL-03 21 31 19 17 9 1 2 54 27 108
2014 GL-04 28 31 18 14 6 0 2 61 21 101
2014 GL-05 20 36 16 20 8 0 0 56 28 279
2014 GL-06 21 36 14 17 11 1 0 58 28 181
2014 GL-07 16 38 15 17 12 1 1 56 29 164
2014 GL-08 19 41 18 14 6 1 1 61 21 219
2014 GL-09 19 37 16 16 10 1 1 57 27 352
2014 GL-10 13 39 18 16 12 1 1 53 29 564
2014 GL-11 17 39 21 12 9 1 1 57 21 227
2014 GL-12 21 45 12 13 4 0 5 69 19 24
2014 GL-13 23 53 4 20 0 0 0 76 20 24
2011 GL 19 36 15 16 12 1 1 56 28 2910
2011 GL-01 31 27 14 21 5 0 3 60 27 67
2011 GL-02 6 41 10 23 20 0 0 47 43 47
2011 GL-03 20 29 16 13 19 1 1 50 33 152
2011 GL-04 26 36 15 12 10 0 1 62 22 146
2011 GL-05 17 34 19 17 11 1 0 51 29 299
2011 GL-06 11 34 19 15 16 1 3 48 33 204
2011 GL-07 17 40 13 17 12 0 1 58 29 251
2011 GL-08 22 36 15 14 9 1 2 61 24 306
2011 GL-09 18 37 16 18 9 1 1 56 28 348
2011 GL-10 17 38 15 15 13 1 1 56 29 621
2011 GL-11 20 37 14 15 11 1 1 59 26 252
2011 GL-12 11 44 20 15 10 0 0 55 25 44
2011 GL-13 33 41 6 16 3 0 0 75 19 26
2008 GL 18 36 16 16 12 1 1 55 28 1591
2008 GL-01 17 32 7 34 7 0 3 51 42 29
2008 GL-02 23 35 3 14 12 12 0 66 30 11
2008 GL-03 9 47 17 19 8 0 0 57 27 52
2008 GL-04 17 33 20 16 12 0 2 51 29 64
2008 GL-05 18 36 20 13 12 0 1 54 25 102
2008 GL-06 11 37 20 18 14 1 0 48 32 117
2008 GL-07 19 41 16 9 15 0 0 60 24 151
2008 GL-08 20 33 17 18 9 2 1 55 28 178
2008 GL-09 18 33 15 18 13 0 2 53 32 242
2008 GL-10 18 38 20 11 12 1 0 57 23 321
2008 GL-11 24 38 11 16 8 1 1 63 25 143
2008 GL-12 15 32 14 22 12 0 5 49 36 33
2008 GL-13 33 48 9 6 3 0 0 81 10 25

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 16 30 18 16 15 4 1 48 33 2434
2014 GL-02 17 42 8 20 12 0 0 59 33 36
2014 GL-03 21 26 14 16 15 6 2 51 33 108
2014 GL-04 20 31 17 11 13 6 2 55 26 101
2014 GL-05 17 28 20 16 14 6 0 47 31 278
2014 GL-06 22 29 15 18 15 2 0 51 33 182
2014 GL-07 15 29 17 20 15 2 2 46 37 164
2014 GL-08 18 32 18 15 11 5 2 53 28 218
2014 GL-09 15 28 18 20 14 4 1 45 36 352
2014 GL-10 12 27 20 17 19 3 1 41 38 564
2014 GL-11 16 36 19 13 12 3 0 54 26 226
2014 GL-12 29 37 4 8 13 8 0 72 23 24
2014 GL-13 39 38 4 19 0 0 0 78 19 24
2011 GL 18 26 17 16 18 4 1 46 35 2905
2011 GL-01 17 30 13 18 16 4 2 50 36 67
2011 GL-02 8 27 23 12 30 0 0 35 41 47
2011 GL-03 16 28 12 16 22 2 3 47 41 152
2011 GL-04 25 24 18 15 13 3 0 52 29 146
2011 GL-05 17 21 18 20 19 4 0 40 40 299
2011 GL-06 16 21 22 16 19 5 1 40 37 202
2011 GL-07 19 25 18 15 18 5 0 46 34 250
2011 GL-08 21 28 15 16 14 4 2 52 32 306
2011 GL-09 16 31 16 14 18 5 0 49 34 347
2011 GL-10 15 26 19 15 21 3 1 42 38 621
2011 GL-11 18 29 19 15 14 4 1 49 31 252
2011 GL-12 27 28 16 17 12 0 0 55 29 44
2011 GL-13 36 51 3 6 3 0 0 87 10 26
2008 GL 18 26 18 17 17 3 1 46 36 1592
2008 GL-01 14 27 16 23 17 0 3 42 41 29
2008 GL-02 23 14 15 12 12 12 12 49 31 11
2008 GL-03 10 27 21 21 16 4 0 39 38 53
2008 GL-04 18 20 18 21 20 3 0 39 42 65
2008 GL-05 17 29 17 18 13 5 1 49 33 102
2008 GL-06 16 26 10 29 18 2 0 42 48 117
2008 GL-07 18 33 15 12 19 2 0 53 32 151
2008 GL-08 16 19 26 17 14 6 1 38 33 178
2008 GL-09 17 27 17 16 15 5 3 48 34 241
2008 GL-10 17 24 19 16 21 3 1 42 38 322
2008 GL-11 22 31 20 11 14 2 0 55 25 142
2008 GL-12 38 27 17 3 15 0 0 65 18 33
2008 GL-13 29 49 19 3 0 0 0 78 3 25

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 19 38 14 17 12 0 0 57 29 2434
2014 GL-02 31 34 11 20 4 0 0 65 25 36
2014 GL-03 25 42 11 12 9 0 0 67 21 108
2014 GL-04 30 39 14 10 6 1 1 70 16 101
2014 GL-05 21 40 12 19 9 0 0 61 27 278
2014 GL-06 25 37 13 16 8 0 1 63 24 182
2014 GL-07 16 42 13 13 15 0 1 59 28 164
2014 GL-08 21 42 14 13 9 0 0 64 23 219
2014 GL-09 14 43 14 17 12 0 0 57 29 351
2014 GL-10 14 31 16 22 18 0 0 44 40 563
2014 GL-11 13 36 16 21 14 0 0 49 35 227
2014 GL-12 30 29 17 9 12 0 4 61 22 24
2014 GL-13 4 42 26 24 4 0 0 46 28 23
2011 GL 24 38 14 13 9 0 1 63 23 2911
2011 GL-01 29 42 7 14 8 0 1 71 22 67
2011 GL-02 11 40 13 23 8 0 4 53 33 46
2011 GL-03 22 39 13 17 7 0 2 62 25 151
2011 GL-04 40 40 8 9 3 0 1 81 12 146
2011 GL-05 24 41 15 12 6 0 2 66 18 299
2011 GL-06 24 31 20 11 13 1 1 56 24 205
2011 GL-07 28 37 17 11 8 0 0 65 18 251
2011 GL-08 27 40 12 13 6 0 2 68 20 307
2011 GL-09 25 38 16 13 7 0 1 64 20 348
2011 GL-10 18 37 14 17 14 0 0 55 31 622
2011 GL-11 21 38 18 13 10 0 0 59 23 252
2011 GL-12 20 55 9 7 8 3 0 76 15 45
2011 GL-13 41 37 17 6 0 0 0 77 6 25
2008 GL 22 41 16 13 8 0 0 63 21 1592
2008 GL-01 31 56 6 0 7 0 0 87 7 28
2008 GL-02 35 49 10 0 6 0 0 84 6 11
2008 GL-03 27 35 27 3 7 2 0 63 9 52
2008 GL-04 34 36 15 10 6 0 0 70 16 66
2008 GL-05 31 27 25 13 4 1 0 58 16 102
2008 GL-06 17 54 5 15 9 0 0 71 24 117
2008 GL-07 22 41 12 21 4 0 0 63 25 151
2008 GL-08 21 42 17 13 6 0 0 63 19 177
2008 GL-09 16 46 17 12 8 1 1 62 21 241
2008 GL-10 19 38 18 13 12 0 0 57 25 322
2008 GL-11 22 44 15 14 5 0 1 67 18 143
2008 GL-12 24 27 25 17 7 0 1 51 24 33
2008 GL-13 22 69 6 3 0 0 0 90 3 25

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 45 39 10 4 3 0 0 83 7 2434
2014 GL-02 46 39 9 3 3 0 0 85 6 36
2014 GL-03 50 36 5 5 4 0 0 86 9 108
2014 GL-04 45 43 7 3 2 0 0 88 5 101
2014 GL-05 40 38 11 5 5 0 0 79 10 278
2014 GL-06 48 36 10 3 3 0 0 84 7 182
2014 GL-07 39 41 7 8 5 0 0 80 13 164
2014 GL-08 48 37 10 3 2 0 0 85 5 218
2014 GL-09 45 39 12 3 1 0 0 84 4 351
2014 GL-10 46 38 9 4 2 0 0 85 6 563
2014 GL-11 43 39 10 4 3 0 0 83 7 227
2014 GL-12 56 39 5 0 0 0 0 95 0 24
2014 GL-13 29 46 17 8 0 0 0 75 8 24
2011 GL 50 35 9 3 2 0 0 85 6 2906
2011 GL-01 58 25 10 3 3 1 0 85 5 67
2011 GL-02 48 36 9 4 3 0 0 84 7 47
2011 GL-03 50 33 8 7 2 0 0 83 9 153
2011 GL-04 55 28 10 3 4 0 0 83 7 142
2011 GL-05 48 36 10 3 3 0 0 84 6 298
2011 GL-06 45 39 11 2 3 0 0 84 5 205
2011 GL-07 44 38 10 4 3 1 1 83 7 251
2011 GL-08 56 29 10 2 3 0 1 85 5 308
2011 GL-09 49 37 8 5 1 0 0 86 6 346
2011 GL-10 50 36 8 3 2 0 1 87 5 622
2011 GL-11 51 36 7 2 3 0 1 87 5 252
2011 GL-12 57 35 8 0 0 0 0 92 0 45
2011 GL-13 38 58 3 0 0 0 0 97 0 26
2008 GL 43 40 11 4 2 0 0 84 6 1591
2008 GL-01 20 39 31 0 0 7 3 66 0 29
2008 GL-02 47 12 36 0 6 0 0 58 6 11
2008 GL-03 33 49 11 3 4 0 0 83 7 53
2008 GL-04 38 41 11 11 0 0 0 78 11 66
2008 GL-05 38 36 15 5 4 1 0 75 10 101
2008 GL-06 49 39 5 4 3 0 0 87 7 117
2008 GL-07 38 42 14 4 3 0 0 80 6 151
2008 GL-08 44 42 10 2 2 0 0 85 4 176
2008 GL-09 47 37 12 2 1 0 0 84 4 241
2008 GL-10 43 43 8 4 2 0 0 86 6 322
2008 GL-11 47 39 12 1 1 0 0 86 2 143
2008 GL-12 51 41 5 2 0 0 0 93 2 33
2008 GL-13 34 61 0 5 0 0 0 95 5 24

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 52 35 7 4 3 0 0 86 7 2432
2014 GL-02 57 27 8 8 0 0 0 84 8 36
2014 GL-03 52 31 7 7 3 0 0 83 10 106
2014 GL-04 48 39 6 6 1 0 0 87 7 101
2014 GL-05 45 34 9 7 5 0 0 79 12 279
2014 GL-06 51 35 5 3 5 0 0 87 8 181
2014 GL-07 47 36 6 8 3 0 0 84 10 164
2014 GL-08 53 35 7 3 2 0 0 88 5 218
2014 GL-09 53 34 7 3 2 0 0 88 5 351
2014 GL-10 56 34 6 3 1 0 0 90 4 563
2014 GL-11 52 35 4 4 4 0 0 87 8 227
2014 GL-12 68 32 0 0 0 0 0 100 0 24
2014 GL-13 41 48 12 0 0 0 0 88 0 24
2011 GL 57 32 6 3 2 0 0 89 5 2914
2011 GL-01 59 30 5 4 1 0 0 89 6 67
2011 GL-02 36 44 18 3 0 0 0 80 3 47
2011 GL-03 45 42 4 5 4 1 0 88 8 152
2011 GL-04 65 20 7 5 3 0 0 85 8 146
2011 GL-05 49 34 9 5 3 0 0 84 7 300
2011 GL-06 58 30 8 2 1 0 0 89 4 205
2011 GL-07 50 35 8 4 2 0 0 86 6 250
2011 GL-08 61 27 6 5 0 0 1 89 5 308
2011 GL-09 58 33 7 1 1 0 0 91 2 348
2011 GL-10 60 31 5 2 1 0 0 92 3 622
2011 GL-11 55 38 3 3 1 0 0 93 4 252
2011 GL-12 60 33 4 1 1 0 0 93 3 45
2011 GL-13 61 36 3 0 0 0 0 97 0 25
2008 GL 52 37 6 3 1 0 0 89 5 1590
2008 GL-01 20 46 30 3 0 0 0 66 3 29
2008 GL-02 53 26 15 0 6 0 0 79 6 11
2008 GL-03 33 55 5 4 3 0 0 88 7 52
2008 GL-04 42 33 11 11 2 1 0 76 13 65
2008 GL-05 48 34 8 7 2 0 0 82 10 102
2008 GL-06 47 41 6 1 4 0 0 89 5 117
2008 GL-07 49 41 5 4 1 0 0 90 5 151
2008 GL-08 58 34 4 3 1 0 0 92 4 177
2008 GL-09 58 34 5 1 1 1 0 93 2 240
2008 GL-10 57 35 4 3 1 0 0 92 3 322
2008 GL-11 59 32 6 2 1 0 0 91 3 143
2008 GL-12 56 32 10 0 2 0 0 88 2 33
2008 GL-13 36 59 0 5 0 0 0 95 5 25

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 14 27 22 18 16 3 1 42 35 2431
2014 GL-02 27 26 19 5 19 5 0 55 25 35
2014 GL-03 17 32 19 17 11 2 3 51 29 108
2014 GL-04 11 31 22 20 8 6 1 46 31 100
2014 GL-05 15 23 20 20 14 7 1 41 37 276
2014 GL-06 16 24 22 17 16 3 1 42 35 182
2014 GL-07 14 26 20 18 19 3 0 41 39 164
2014 GL-08 17 27 23 14 15 3 1 45 30 219
2014 GL-09 14 29 22 17 16 2 0 43 34 352
2014 GL-10 10 25 22 20 20 2 0 36 42 564
2014 GL-11 12 30 23 19 14 1 1 43 34 227
2014 GL-12 20 23 17 17 21 4 0 44 39 24
2014 GL-13 12 45 28 11 5 0 0 56 16 24
2011 GL 17 31 19 16 15 2 1 49 31 2912
2011 GL-01 27 22 19 23 7 2 1 51 30 66
2011 GL-02 11 34 8 22 18 3 4 48 43 47
2011 GL-03 14 33 18 15 17 1 2 48 33 152
2011 GL-04 28 31 12 16 10 1 1 61 27 146
2011 GL-05 14 30 17 17 18 3 1 46 36 300
2011 GL-06 18 25 22 12 21 2 0 44 34 205
2011 GL-07 18 30 17 17 15 3 1 50 33 251
2011 GL-08 21 32 19 13 14 0 1 54 27 307
2011 GL-09 16 35 19 13 13 3 1 52 28 348
2011 GL-10 14 30 20 15 18 2 0 45 34 622
2011 GL-11 11 34 23 17 13 2 0 46 31 252
2011 GL-12 18 19 29 27 7 0 0 37 35 45
2011 GL-13 20 42 36 3 0 0 0 61 3 25
2008 GL 13 34 20 17 15 1 1 48 32 1593
2008 GL-01 4 28 20 21 14 11 4 36 41 28
2008 GL-02 0 47 18 23 12 0 0 47 36 11
2008 GL-03 7 42 12 17 14 6 1 53 34 53
2008 GL-04 6 38 17 26 9 3 0 45 37 66
2008 GL-05 11 38 13 14 21 0 3 50 36 101
2008 GL-06 9 40 22 13 13 1 1 50 27 117
2008 GL-07 18 29 17 17 19 0 0 47 35 151
2008 GL-08 15 39 20 15 10 0 1 54 26 178
2008 GL-09 13 31 23 19 12 1 1 45 32 241
2008 GL-10 10 33 22 15 18 0 0 44 34 322
2008 GL-11 14 37 22 16 10 1 1 51 27 143
2008 GL-12 17 31 20 21 9 0 1 49 31 33
2008 GL-13 27 48 22 3 0 0 0 74 3 25

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 11 24 18 15 26 2 3 36 44 2432
2014 GL-02 15 17 14 11 37 3 3 33 51 35
2014 GL-03 12 29 16 13 25 2 3 43 40 108
2014 GL-04 8 21 21 18 27 1 4 30 48 100
2014 GL-05 13 28 14 16 25 3 2 43 43 278
2014 GL-06 15 19 14 16 30 2 5 36 50 181
2014 GL-07 13 24 17 17 23 5 2 39 43 164
2014 GL-08 15 17 21 16 26 2 3 34 44 220
2014 GL-09 8 24 22 17 24 3 2 34 43 351
2014 GL-10 6 22 17 15 32 2 5 30 51 564
2014 GL-11 9 32 26 11 19 1 2 42 31 227
2014 GL-12 20 11 23 22 12 4 8 35 39 24
2014 GL-13 12 46 28 0 11 0 4 60 11 24
2011 GL 12 24 18 15 25 2 4 38 43 2912
2011 GL-01 16 22 16 28 11 4 2 41 42 67
2011 GL-02 8 23 19 17 23 5 5 34 44 47
2011 GL-03 13 22 20 14 26 1 3 37 42 152
2011 GL-04 19 23 15 10 27 1 5 44 40 146
2011 GL-05 12 18 18 16 27 3 6 33 48 300
2011 GL-06 13 20 19 13 30 1 3 35 45 205
2011 GL-07 15 24 17 13 26 3 2 41 41 250
2011 GL-08 13 29 19 13 21 2 4 44 37 306
2011 GL-09 10 28 18 13 27 2 2 39 43 348
2011 GL-10 8 23 18 15 29 1 5 34 48 622
2011 GL-11 11 26 21 20 19 0 3 38 40 252
2011 GL-12 14 30 19 9 25 3 0 46 35 45
2011 GL-13 26 50 12 13 0 0 0 76 13 25
2008 GL 10 26 16 17 25 2 4 38 45 1593
2008 GL-01 10 24 12 17 17 10 10 42 42 29
2008 GL-02 12 23 15 12 38 0 0 35 50 11
2008 GL-03 12 24 16 19 21 3 5 39 43 53
2008 GL-04 9 20 17 25 24 2 4 31 51 66
2008 GL-05 11 18 13 15 30 2 12 34 52 102
2008 GL-06 11 23 14 17 25 1 8 38 46 116
2008 GL-07 7 34 12 19 26 3 0 42 45 151
2008 GL-08 10 31 17 10 26 1 4 44 38 178
2008 GL-09 11 27 15 17 25 2 4 40 44 241
2008 GL-10 7 23 17 18 28 1 5 33 49 322
2008 GL-11 13 30 19 17 19 1 2 44 36 142
2008 GL-12 15 19 17 24 23 0 1 34 48 33
2008 GL-13 16 62 17 0 5 0 0 78 5 25

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 20 41 14 13 10 0 0 62 24 2434
2014 GL-02 33 43 15 2 7 0 0 75 9 36
2014 GL-03 23 46 13 10 7 1 0 70 17 108
2014 GL-04 25 39 9 16 10 1 0 65 26 101
2014 GL-05 19 35 16 19 10 0 0 55 29 279
2014 GL-06 21 45 12 9 11 1 0 67 20 182
2014 GL-07 23 38 15 11 14 0 0 60 24 164
2014 GL-08 18 46 15 12 9 0 0 65 21 218
2014 GL-09 20 45 11 12 11 0 0 65 24 352
2014 GL-10 18 37 18 15 11 0 0 55 27 562
2014 GL-11 21 46 12 11 10 0 0 68 20 227
2014 GL-12 31 29 14 9 18 0 0 59 27 24
2014 GL-13 20 54 27 0 0 0 0 73 0 24
2011 GL 27 41 12 11 8 0 0 68 19 2912
2011 GL-01 16 42 18 15 7 1 1 59 23 67
2011 GL-02 22 45 8 11 13 2 0 68 24 47
2011 GL-03 26 41 15 13 5 0 0 67 18 152
2011 GL-04 37 33 11 7 10 0 1 71 18 146
2011 GL-05 20 40 18 13 9 0 0 60 23 300
2011 GL-06 26 36 16 8 14 0 0 62 22 204
2011 GL-07 31 35 12 13 8 0 0 66 21 251
2011 GL-08 32 42 10 9 7 0 1 74 16 306
2011 GL-09 27 42 14 11 6 0 0 69 17 347
2011 GL-10 24 45 11 11 8 0 0 69 19 622
2011 GL-11 27 49 7 7 8 0 1 77 16 252
2011 GL-12 26 52 14 6 3 0 0 77 9 45
2011 GL-13 36 57 8 0 0 0 0 92 0 26

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 25 39 16 11 8 0 0 64 20 2432
2014 GL-02 42 30 17 7 4 0 0 72 11 36
2014 GL-03 32 34 16 13 5 0 0 66 19 108
2014 GL-04 31 38 13 8 9 0 0 70 17 101
2014 GL-05 21 40 16 15 9 0 0 60 24 279
2014 GL-06 25 40 15 8 12 0 0 66 20 182
2014 GL-07 28 34 16 11 10 0 0 62 22 164
2014 GL-08 25 40 18 11 6 0 0 66 17 219
2014 GL-09 23 40 18 10 9 0 0 64 18 352
2014 GL-10 21 39 19 12 9 0 0 60 21 562
2014 GL-11 27 42 12 10 9 0 0 68 19 227
2014 GL-12 31 23 21 12 13 0 0 54 26 24
2014 GL-13 20 50 12 19 0 0 0 70 19 24

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 21 40 18 12 9 0 0 61 21 2433
2014 GL-02 34 49 13 0 4 0 0 83 4 36
2014 GL-03 30 36 20 11 4 0 0 66 15 108
2014 GL-04 27 43 14 10 6 0 1 70 15 101
2014 GL-05 22 42 17 10 9 1 0 64 19 279
2014 GL-06 18 46 14 12 9 0 0 65 21 182
2014 GL-07 22 38 14 15 11 0 0 60 25 164
2014 GL-08 21 41 21 11 7 0 0 62 17 219
2014 GL-09 22 36 19 12 10 0 0 59 22 351
2014 GL-10 18 38 19 14 11 0 0 56 25 562
2014 GL-11 16 45 15 13 11 0 0 61 24 227
2014 GL-12 23 44 3 17 13 0 0 67 30 24
2014 GL-13 12 41 38 4 0 0 5 55 4 24
2011 GL 29 42 15 9 5 0 0 71 14 2906
2011 GL-01 24 47 21 5 0 3 0 73 5 67
2011 GL-02 32 39 6 13 10 0 0 70 23 47
2011 GL-03 29 44 17 6 3 1 1 74 9 153
2011 GL-04 38 39 13 5 3 0 2 79 8 145
2011 GL-05 28 39 17 8 7 1 1 68 15 300
2011 GL-06 24 38 19 11 7 1 0 63 18 205
2011 GL-07 27 44 13 10 5 1 0 72 15 249
2011 GL-08 35 41 15 6 3 0 1 77 9 305
2011 GL-09 28 45 14 10 3 0 0 73 13 345
2011 GL-10 26 43 15 11 5 0 0 69 16 623
2011 GL-11 26 45 15 8 6 0 0 71 14 252
2011 GL-12 23 36 26 15 0 0 0 59 15 45
2011 GL-13 33 47 13 7 0 0 0 80 7 25

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 30 36 17 10 5 1 1 68 15 2435
2014 GL-02 45 27 12 12 2 0 3 74 14 36
2014 GL-03 46 35 9 6 5 0 0 80 11 108
2014 GL-04 41 32 10 8 6 1 1 75 14 101
2014 GL-05 25 37 20 11 6 0 1 64 16 279
2014 GL-06 35 35 14 11 5 0 1 70 16 182
2014 GL-07 31 38 9 15 7 0 0 68 22 164
2014 GL-08 31 38 16 10 4 0 0 69 14 218
2014 GL-09 27 39 19 9 5 1 1 67 14 351
2014 GL-10 28 35 21 8 6 1 1 65 14 563
2014 GL-11 26 40 17 11 5 0 1 66 16 227
2014 GL-12 49 23 9 17 3 0 0 71 20 24
2014 GL-13 29 27 27 17 0 0 0 55 17 24
2011 GL 34 37 14 9 6 0 1 71 14 2913
2011 GL-01 38 32 19 6 3 0 2 71 9 67
2011 GL-02 40 28 16 7 6 2 0 70 13 47
2011 GL-03 37 36 15 7 5 0 0 73 12 152
2011 GL-04 34 40 10 10 6 1 0 74 16 144
2011 GL-05 31 39 12 9 7 0 0 71 17 300
2011 GL-06 30 38 12 10 8 1 0 69 18 203
2011 GL-07 34 37 14 9 5 1 1 71 14 252
2011 GL-08 36 34 14 10 4 0 1 71 15 307
2011 GL-09 33 40 13 8 4 1 0 75 13 348
2011 GL-10 32 36 17 9 6 0 1 69 14 622
2011 GL-11 29 44 14 8 4 1 1 73 12 253
2011 GL-12 29 43 11 11 6 0 0 72 17 45
2011 GL-13 43 43 12 3 0 0 0 85 3 26

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 37 30 9 9 11 1 4 69 21 2434
2014 GL-02 37 34 12 6 9 0 3 73 15 36
2014 GL-03 43 26 5 13 11 1 2 71 24 108
2014 GL-04 34 30 12 7 11 2 3 68 19 101
2014 GL-05 32 27 9 11 14 2 4 63 27 279
2014 GL-06 38 26 8 10 14 0 4 66 25 182
2014 GL-07 40 23 10 14 10 1 2 65 25 163
2014 GL-08 40 32 9 10 5 0 2 75 16 218
2014 GL-09 34 32 9 9 12 0 4 69 22 351
2014 GL-10 34 30 11 7 12 1 5 68 20 563
2014 GL-11 43 33 7 9 7 0 1 77 16 227
2014 GL-12 51 19 9 3 9 0 8 77 13 24
2014 GL-13 29 42 12 8 4 0 5 75 12 24
2011 GL 43 27 7 9 10 1 4 72 20 2907
2011 GL-01 40 29 8 6 7 1 9 76 15 67
2011 GL-02 45 21 10 9 8 2 5 71 19 46
2011 GL-03 44 29 7 7 10 0 3 76 17 152
2011 GL-04 42 29 9 5 11 1 3 74 17 144
2011 GL-05 41 26 10 7 12 0 4 70 20 299
2011 GL-06 44 24 7 11 11 0 2 70 23 204
2011 GL-07 39 29 8 9 9 1 5 73 19 251
2011 GL-08 48 22 6 9 9 2 4 75 19 307
2011 GL-09 43 27 8 9 9 1 2 72 19 347
2011 GL-10 39 26 7 12 12 1 4 68 25 622
2011 GL-11 45 33 4 8 10 0 1 79 18 252
2011 GL-12 43 44 8 3 2 0 0 86 5 45
2011 GL-13 50 31 3 13 3 0 0 81 16 26
2008 GL 45 29 5 8 8 1 3 78 17 1591
2008 GL-01 31 13 7 7 11 7 25 64 26 28
2008 GL-02 61 12 15 6 6 0 0 73 12 11
2008 GL-03 52 19 13 5 11 0 0 71 16 53
2008 GL-04 41 27 6 7 14 0 5 71 22 66
2008 GL-05 40 25 8 13 9 1 3 69 23 102
2008 GL-06 47 27 1 12 9 1 3 77 22 117
2008 GL-07 50 31 3 7 6 0 3 83 13 151
2008 GL-08 44 27 6 9 8 1 5 76 18 176
2008 GL-09 50 27 6 6 8 1 2 80 14 241
2008 GL-10 46 33 4 7 8 1 2 80 15 321
2008 GL-11 49 33 4 6 6 1 0 83 13 143
2008 GL-12 34 26 2 27 11 0 0 60 38 33
2008 GL-13 56 25 10 9 0 0 0 81 9 25

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 GL 35 38 18 6 3 0 1 74 8 2433
2014 GL-02 41 41 18 0 0 0 0 82 0 36
2014 GL-03 35 34 20 9 0 1 1 71 9 107
2014 GL-04 42 40 13 4 1 0 0 82 5 101
2014 GL-05 40 38 15 4 2 0 1 79 6 279
2014 GL-06 39 35 16 7 2 1 1 74 10 182
2014 GL-07 30 36 21 7 4 0 1 67 12 164
2014 GL-08 32 44 17 6 0 0 1 77 6 219
2014 GL-09 33 38 20 5 3 0 2 72 8 352
2014 GL-10 36 38 18 5 2 0 1 75 7 561
2014 GL-11 20 42 19 8 10 0 0 63 18 227
2014 GL-12 34 25 20 17 4 0 0 59 21 24
2014 GL-13 9 28 31 23 8 0 0 37 31 24
2011 GL 34 37 20 5 3 0 1 72 8 2916
2011 GL-01 49 34 12 1 1 3 0 86 2 67
2011 GL-02 39 43 16 0 2 0 0 82 2 47
2011 GL-03 39 34 21 3 2 1 1 74 4 153
2011 GL-04 41 38 16 3 2 0 0 79 5 146
2011 GL-05 41 33 18 4 2 0 2 76 5 299
2011 GL-06 38 33 19 6 3 1 0 72 8 205
2011 GL-07 35 33 24 6 2 0 0 69 8 251
2011 GL-08 29 41 19 6 3 0 2 72 9 308
2011 GL-09 29 41 19 7 4 0 1 71 10 347
2011 GL-10 30 40 19 6 3 0 1 71 9 622
2011 GL-11 23 35 27 8 7 0 1 58 15 253
2011 GL-12 10 45 31 6 8 0 0 56 13 45
2011 GL-13 3 40 30 24 3 0 0 43 27 26
2008 GL 32 38 19 7 3 0 1 70 11 1589
2008 GL-01 54 32 7 3 0 0 3 90 3 29
2008 GL-02 28 50 4 12 0 0 7 83 13 10
2008 GL-03 49 30 12 6 0 0 3 81 7 53
2008 GL-04 45 29 19 5 2 0 0 74 7 66
2008 GL-05 39 32 17 7 3 0 2 73 10 102
2008 GL-06 25 50 21 3 1 0 0 75 4 117
2008 GL-07 37 34 20 6 2 1 0 72 8 151
2008 GL-08 34 33 21 8 4 0 0 68 11 176
2008 GL-09 29 42 17 7 3 0 1 72 11 240
2008 GL-10 31 37 21 8 3 0 0 68 11 320
2008 GL-11 16 45 26 7 5 0 1 62 12 143
2008 GL-12 23 30 22 17 8 0 0 53 25 33
2008 GL-13 6 27 21 23 24 0 0 33