2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group FS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 36 47 8 6 2 0 0 83 9 936
2014 FS-01 38 62 0 0 0 0 0 100 0 28
2014 FS-02 33 50 8 6 3 0 0 83 9 358
2014 FS-03 38 46 7 7 2 0 0 84 9 383
2014 FS-04 41 41 10 7 1 0 0 82 8 140
2011 FS 41 43 8 6 2 0 0 84 8 1071
2011 FS-01 40 44 10 7 0 0 0 84 7 73
2011 FS-02 38 47 7 6 2 0 0 85 9 400
2011 FS-03 43 39 9 5 3 0 0 83 8 418
2011 FS-04 46 46 4 3 1 0 0 92 4 160
2008 FS 37 45 9 7 2 0 0 82 9 874
2008 FS-01 33 50 11 6 0 0 0 83 6 94
2008 FS-02 37 44 9 8 1 0 0 82 10 305
2008 FS-03 38 42 9 7 4 0 0 80 11 352
2008 FS-04 38 50 6 3 2 1 0 89 6 91

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 72 25 2 1 1 0 0 97 1 935
2014 FS-01 83 17 0 0 0 0 0 100 0 28
2014 FS-02 70 28 1 1 1 0 0 98 1 357
2014 FS-03 72 25 2 1 0 0 0 97 1 383
2014 FS-04 70 25 3 0 1 0 0 96 1 140
2011 FS 71 26 2 1 0 0 0 97 1 1073
2011 FS-01 62 36 3 0 0 0 0 97 0 73
2011 FS-02 70 27 2 1 1 0 0 96 2 400
2011 FS-03 75 23 1 0 0 0 0 98 1 418
2011 FS-04 73 23 3 1 0 0 0 96 1 162

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 57 33 7 2 1 0 0 90 3 935
2014 FS-01 59 38 3 0 0 0 0 97 0 28
2014 FS-02 52 37 7 2 1 0 0 90 4 358
2014 FS-03 61 29 8 2 1 0 0 89 2 382
2014 FS-04 57 35 6 1 1 0 0 93 1 140
2011 FS 51 39 6 3 1 0 0 90 4 1072
2011 FS-01 44 46 8 0 1 0 0 90 1 72
2011 FS-02 47 42 7 3 1 0 0 89 4 400
2011 FS-03 55 34 6 3 1 0 0 90 4 418
2011 FS-04 56 38 4 1 1 0 0 94 2 162

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 41 43 9 5 1 0 0 85 6 936
2014 FS-01 45 48 7 0 0 0 0 93 0 28
2014 FS-02 35 47 11 5 2 0 0 83 7 358
2014 FS-03 44 40 9 5 1 0 0 85 6 383
2014 FS-04 49 38 6 5 1 0 0 87 6 140
2011 FS 47 41 8 4 1 0 0 87 5 1072
2011 FS-01 49 36 13 3 0 0 0 85 3 73
2011 FS-02 43 45 7 4 1 0 0 88 5 400
2011 FS-03 49 37 8 4 1 0 0 86 5 418
2011 FS-04 52 43 2 2 1 0 0 94 3 161
2008 FS 46 41 7 5 1 0 0 87 6 875
2008 FS-01 42 46 8 3 0 0 0 88 3 94
2008 FS-02 47 40 9 4 0 0 0 87 4 305
2008 FS-03 43 42 6 7 2 0 0 85 9 353
2008 FS-04 52 40 4 0 2 1 0 93 2 91

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 18 46 18 14 5 0 0 64 18 934
2014 FS-01 41 42 18 0 0 0 0 82 0 28
2014 FS-02 20 45 19 10 6 0 0 65 16 358
2014 FS-03 15 46 17 17 4 0 0 61 22 383
2014 FS-04 20 45 14 17 3 1 0 66 20 139
2011 FS 24 41 17 11 6 0 0 65 18 1071
2011 FS-01 31 40 14 11 3 1 0 72 14 73
2011 FS-02 27 40 17 10 6 0 0 67 15 400
2011 FS-03 21 42 16 14 7 0 0 63 21 417
2011 FS-04 20 45 21 10 4 0 0 65 14 161

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 18 45 17 14 6 0 0 63 19 935
2014 FS-01 37 45 11 7 0 0 0 82 7 28
2014 FS-02 17 45 18 13 6 0 0 62 19 358
2014 FS-03 15 45 17 17 5 0 0 60 22 383
2014 FS-04 21 47 17 11 4 0 0 68 15 139
2011 FS 21 43 17 12 7 0 0 64 19 1071
2011 FS-01 30 44 15 5 4 1 0 75 10 73
2011 FS-02 24 43 16 10 7 0 0 67 17 400
2011 FS-03 19 41 17 16 7 0 0 60 23 417
2011 FS-04 17 46 23 9 5 0 0 62 14 162
2008 FS 20 43 18 13 6 0 0 63 19 875
2008 FS-01 30 55 8 7 0 0 0 85 7 94
2008 FS-02 21 41 23 10 5 0 0 63 15 305
2008 FS-03 15 44 17 16 8 0 0 59 24 353
2008 FS-04 23 38 18 17 5 0 0 60 22 91

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 32 32 18 9 5 3 1 67 14 933
2014 FS-01 58 28 11 3 0 0 0 86 3 28
2014 FS-02 31 33 18 8 6 4 1 67 15 358
2014 FS-03 31 33 18 10 5 3 1 67 15 381
2014 FS-04 38 31 16 8 4 2 1 71 12 139
2011 FS 40 27 13 10 6 2 1 69 17 1071
2011 FS-01 42 25 14 11 4 3 1 70 16 73
2011 FS-02 42 26 13 9 7 2 1 70 16 400
2011 FS-03 36 26 14 12 7 3 2 66 20 417
2011 FS-04 43 32 12 10 2 0 1 76 12 162
2008 FS 33 30 17 9 6 4 1 66 16 873
2008 FS-01 36 41 12 3 5 3 0 79 9 93
2008 FS-02 37 26 18 10 5 4 1 65 15 305
2008 FS-03 30 31 16 11 6 4 2 65 18 352
2008 FS-04 31 29 22 8 6 4 1 63 14 91
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 43 33 11 6 3 4 1 79 10 934
2014 FS-01 48 27 10 7 4 0 4 78 11 28
2014 FS-02 41 32 10 7 4 5 1 78 11 358
2014 FS-03 43 33 11 7 2 3 1 79 10 382
2014 FS-04 44 38 9 1 3 4 0 86 5 139
2011 FS 41 31 12 7 3 5 1 76 11 1071
2011 FS-01 42 29 11 10 0 8 0 78 10 73
2011 FS-02 38 35 12 7 3 5 0 77 10 400
2011 FS-03 43 27 12 7 5 5 2 75 12 417
2011 FS-04 48 30 12 6 1 3 1 80 8 162
2008 FS 39 33 13 6 5 2 1 74 12 874
2008 FS-01 43 38 9 3 3 3 1 84 7 94
2008 FS-02 41 33 12 7 4 2 1 76 11 305
2008 FS-03 36 31 16 6 7 2 1 70 14 353
2008 FS-04 42 32 14 5 5 2 0 75 10 91

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 39 37 10 9 3 1 0 77 12 935
2014 FS-01 35 44 14 4 4 0 0 79 7 28
2014 FS-02 38 34 12 10 4 2 0 73 15 358
2014 FS-03 39 38 11 8 2 1 0 78 11 382
2014 FS-04 46 40 4 7 1 1 0 87 9 140
2011 FS 37 36 11 10 4 1 0 74 14 1072
2011 FS-01 41 31 11 14 3 0 0 73 16 73
2011 FS-02 33 40 10 11 4 3 0 75 15 399
2011 FS-03 40 33 12 8 5 1 1 74 14 418
2011 FS-04 43 35 11 9 2 0 0 78 11 162
2008 FS 33 37 12 12 5 1 0 71 17 873
2008 FS-01 34 42 11 8 1 4 0 79 9 94
2008 FS-02 34 36 12 13 4 0 0 71 17 304
2008 FS-03 32 36 12 12 7 0 0 68 19 352
2008 FS-04 38 31 13 9 7 2 0 71 16 91

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 40 35 11 8 4 1 0 76 12 932
2014 FS-01 34 45 14 7 0 0 0 79 7 28
2014 FS-02 37 37 12 8 4 1 1 76 12 358
2014 FS-03 42 32 11 8 5 2 1 76 13 381
2014 FS-04 46 35 9 5 4 1 0 81 9 138

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 24 39 17 9 4 7 0 68 14 935
2014 FS-01 24 51 18 3 0 3 0 78 4 28
2014 FS-02 23 42 15 9 2 9 1 72 12 358
2014 FS-03 23 36 18 12 4 6 0 63 18 383
2014 FS-04 30 38 18 4 6 3 0 70 11 139
2011 FS 28 36 14 9 6 6 0 68 17 1071
2011 FS-01 35 36 12 6 1 10 0 78 8 72
2011 FS-02 25 39 15 8 6 7 1 69 15 400
2011 FS-03 30 31 14 10 8 6 0 65 20 418
2011 FS-04 28 41 15 10 3 3 0 71 13 162

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 15 41 19 16 7 1 0 57 23 936
2014 FS-01 14 48 28 3 0 7 0 67 4 28
2014 FS-02 18 42 19 15 5 1 0 60 21 358
2014 FS-03 13 41 17 20 9 1 0 55 28 383
2014 FS-04 17 42 21 14 6 1 0 59 20 140
2011 FS 14 40 21 14 10 1 0 55 24 1070
2011 FS-01 24 46 21 5 3 3 0 71 7 72
2011 FS-02 13 41 23 14 9 1 0 54 23 400
2011 FS-03 14 37 22 16 10 1 0 51 27 418
2011 FS-04 14 42 17 13 12 1 0 57 26 161
2008 FS 14 39 19 19 9 1 0 53 28 875
2008 FS-01 24 53 16 3 3 1 0 78 7 94
2008 FS-02 15 39 20 17 9 0 0 54 26 305
2008 FS-03 11 35 19 24 10 1 0 46 34 353
2008 FS-04 15 38 14 25 8 0 0 53 33 91

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 8 33 24 22 10 3 0 42 33 936
2014 FS-01 7 37 32 17 3 3 0 46 21 28
2014 FS-02 11 34 25 19 8 3 0 46 28 358
2014 FS-03 7 31 22 26 13 2 0 38 40 383
2014 FS-04 8 33 29 20 8 2 0 42 28 140
2011 FS 8 35 23 22 10 3 0 44 33 1068
2011 FS-01 22 41 15 10 4 8 0 68 15 73
2011 FS-02 7 36 22 23 8 5 0 46 32 398
2011 FS-03 7 31 25 24 11 2 0 39 36 416
2011 FS-04 5 36 24 20 14 1 0 42 34 162
2008 FS 6 33 23 25 10 3 0 41 36 872
2008 FS-01 10 45 13 17 3 12 0 62 24 92
2008 FS-02 7 33 22 24 11 2 0 41 36 305
2008 FS-03 4 31 26 25 11 2 0 37 37 352
2008 FS-04 3 30 25 34 8 0 0 33 42 91

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 8 25 22 25 16 4 0 35 43 936
2014 FS-01 3 44 18 21 7 7 0 51 30 28
2014 FS-02 9 26 20 27 14 5 0 36 43 358
2014 FS-03 6 23 23 25 20 4 0 30 46 383
2014 FS-04 10 29 24 20 12 4 0 41 34 140
2011 FS 8 30 20 22 14 6 0 40 38 1070
2011 FS-01 18 33 16 17 4 12 0 58 24 73
2011 FS-02 7 29 22 21 14 7 1 38 39 399
2011 FS-03 7 29 21 23 15 5 0 38 40 417
2011 FS-04 8 32 17 22 17 3 1 41 41 161
2008 FS 7 27 19 24 15 8 0 37 43 874
2008 FS-01 12 38 10 18 9 13 0 57 31 94
2008 FS-02 6 24 20 24 17 8 0 33 45 305
2008 FS-03 6 26 20 27 16 5 0 34 45 352
2008 FS-04 6 27 21 24 15 7 0 35 42 91

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 7 32 24 26 10 2 0 39 37 935
2014 FS-01 7 56 17 14 3 3 0 65 18 28
2014 FS-02 5 30 24 30 9 2 0 36 40 357
2014 FS-03 7 30 23 26 12 1 0 38 39 383
2014 FS-04 8 35 26 22 9 1 0 43 31 140
2011 FS 7 34 23 25 10 1 0 42 36 1070
2011 FS-01 15 46 18 17 3 1 0 62 20 73
2011 FS-02 6 32 23 27 11 2 0 38 38 399
2011 FS-03 6 34 23 27 9 1 0 40 36 416
2011 FS-04 6 37 22 22 12 1 0 44 34 162
2008 FS 7 39 22 22 10 1 0 46 32 872
2008 FS-01 9 44 21 16 5 3 0 55 23 93
2008 FS-02 7 39 23 19 11 1 0 46 31 304
2008 FS-03 5 37 22 25 9 1 0 43 34 352
2008 FS-04 6 43 18 23 10 0 0 49 33 91

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 13 31 19 22 13 2 1 45 36 935
2014 FS-01 14 35 10 24 14 3 0 50 39 28
2014 FS-02 9 26 22 25 15 3 1 36 42 358
2014 FS-03 14 33 17 23 11 2 1 47 35 382
2014 FS-04 18 38 16 15 10 3 0 58 26 140
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 19 42 16 15 7 0 0 62 22 935
2014 FS-01 27 55 14 3 0 0 0 83 3 28
2014 FS-02 21 42 16 13 8 0 0 63 21 358
2014 FS-03 18 43 15 17 7 1 0 62 24 383
2014 FS-04 18 41 14 20 7 0 0 59 27 140
2011 FS 17 46 16 13 7 0 0 63 21 1073
2011 FS-01 23 41 20 12 1 0 1 65 14 73
2011 FS-02 18 47 16 12 6 1 0 66 18 400
2011 FS-03 14 48 16 13 8 0 0 62 22 418
2011 FS-04 17 44 14 19 7 0 0 61 25 162

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 10 26 21 17 9 13 4 43 32 935
2014 FS-01 3 27 31 11 3 25 0 41 19 28
2014 FS-02 6 22 19 19 11 18 4 36 39 358
2014 FS-03 10 28 20 16 9 11 5 46 30 382
2014 FS-04 20 30 22 15 6 5 1 54 23 140

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 30 42 12 9 5 2 0 73 14 935
2014 FS-01 38 44 7 7 3 0 0 83 11 28
2014 FS-02 31 40 12 9 5 2 0 73 14 358
2014 FS-03 29 42 12 10 5 2 1 73 15 382
2014 FS-04 29 43 14 8 5 1 0 73 13 140
2011 FS 28 42 13 11 4 1 1 72 16 1073
2011 FS-01 33 36 14 11 4 3 0 71 15 73
2011 FS-02 30 41 14 9 4 3 0 72 13 400
2011 FS-03 28 43 11 11 6 0 1 72 17 418
2011 FS-04 25 48 13 11 2 1 1 73 14 162
2008 FS 25 40 14 13 7 1 1 65 20 875
2008 FS-01 28 42 14 11 2 4 0 73 13 94
2008 FS-02 26 39 12 15 7 0 1 66 22 305
2008 FS-03 23 40 16 12 8 0 1 63 21 353
2008 FS-04 23 37 19 10 11 1 0 60 21 91

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 33 39 11 6 3 6 2 78 9 933
2014 FS-01 34 49 3 0 4 7 3 92 4 28
2014 FS-02 28 43 11 7 2 7 3 78 10 358
2014 FS-03 34 38 13 6 3 5 2 77 9 380
2014 FS-04 39 37 10 7 1 6 0 80 9 140
2011 FS 32 34 15 9 4 5 1 70 14 1072
2011 FS-01 35 35 12 8 3 5 1 75 12 73
2011 FS-02 31 35 16 8 4 6 1 70 13 400
2011 FS-03 32 30 16 10 5 5 1 67 16 417
2011 FS-04 36 38 11 7 2 4 2 78 10 162
2008 FS 26 35 15 10 7 6 1 66 18 872
2008 FS-01 23 38 17 10 1 10 1 69 12 94
2008 FS-02 23 38 15 8 8 6 1 66 18 304
2008 FS-03 27 33 14 12 7 5 2 64 21 351
2008 FS-04 31 29 20 11 6 2 1 62 17 91

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 19 39 14 8 4 7 8 69 14 488
2014 FS-02 22 39 13 7 4 9 7 72 13 103
2014 FS-03 17 37 15 10 3 8 10 66 16 249
2014 FS-04 23 43 12 8 5 5 4 72 15 119

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 35 45 9 8 2 1 1 81 10 936
2014 FS-01 42 47 10 0 0 0 0 90 0 28
2014 FS-02 36 44 10 7 3 1 1 81 9 358
2014 FS-03 31 47 9 9 1 1 1 80 11 383
2014 FS-04 43 45 5 6 1 1 1 89 6 140
2011 FS 36 41 11 8 2 1 0 79 10 1073
2011 FS-01 42 41 7 7 0 1 1 86 7 73
2011 FS-02 36 41 13 8 2 1 0 77 10 400
2011 FS-03 35 40 11 8 3 2 1 77 12 418
2011 FS-04 38 48 7 4 1 1 0 87 6 162
2008 FS 36 41 8 9 3 1 1 79 12 874
2008 FS-01 44 33 6 9 1 4 2 82 11 94
2008 FS-02 34 45 10 8 3 0 1 80 11 305
2008 FS-03 36 41 9 10 3 1 2 79 13 353
2008 FS-04 46 39 4 6 5 1 0 85 10 90

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 32 35 11 9 3 8 2 74 13 934
2014 FS-01 21 34 21 7 4 13 0 64 12 28
2014 FS-02 29 35 12 8 4 10 2 72 14 357
2014 FS-03 31 33 12 10 3 9 3 72 14 382
2014 FS-04 47 38 4 6 1 1 1 88 7 140
2011 FS 36 32 11 6 4 8 2 76 12 1071
2011 FS-01 30 29 11 3 0 22 5 81 4 73
2011 FS-02 30 34 12 9 5 8 2 71 16 400
2011 FS-03 39 29 12 4 5 8 2 76 10 417
2011 FS-04 47 38 7 4 1 3 0 87 6 162
2008 FS 38 28 8 8 5 9 2 75 15 875
2008 FS-01 33 28 4 7 3 20 4 80 14 94
2008 FS-02 34 30 7 10 5 11 2 74 18 305
2008 FS-03 43 27 11 6 5 6 2 76 12 353
2008 FS-04 48 28 2 9 6 7 1 82 16 91

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 18 44 15 17 6 0 1 62 23 936
2014 FS-01 28 48 10 11 4 0 0 75 14 28
2014 FS-02 20 41 17 18 5 0 0 61 23 358
2014 FS-03 16 43 15 17 7 0 1 60 24 383
2014 FS-04 19 50 8 15 8 0 0 69 23 140
2011 FS 21 48 13 13 4 0 0 69 18 1071
2011 FS-01 34 44 10 8 4 0 0 78 12 73
2011 FS-02 22 48 14 11 5 0 0 70 16 399
2011 FS-03 17 48 14 16 4 0 0 66 20 417
2011 FS-04 21 49 12 13 4 0 1 71 18 162
2008 FS 16 45 17 17 5 0 1 61 21 874
2008 FS-01 33 46 13 8 1 0 0 79 9 94
2008 FS-02 14 44 17 19 5 0 1 58 24 304
2008 FS-03 13 46 17 17 6 0 1 60 23 353
2008 FS-04 12 44 25 16 2 0 1 57 18 91

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 53 36 5 5 1 0 0 88 7 934
2014 FS-01 62 38 0 0 0 0 0 100 0 28
2014 FS-02 50 37 6 6 1 0 0 87 7 356
2014 FS-03 55 34 5 5 2 0 0 89 6 383
2014 FS-04 53 36 3 6 2 0 0 89 8 140
2011 FS 53 35 7 4 2 0 0 88 6 1072
2011 FS-01 53 34 11 1 1 0 0 86 3 72
2011 FS-02 51 36 7 4 2 0 0 87 6 400
2011 FS-03 55 33 6 4 2 0 0 88 6 418
2011 FS-04 57 36 3 2 1 0 0 93 4 162
2008 FS 49 38 7 5 1 0 0 87 6 875
2008 FS-01 45 46 6 3 0 0 0 91 3 94
2008 FS-02 52 35 6 6 0 0 0 87 7 305
2008 FS-03 47 39 7 4 2 0 0 87 6 353
2008 FS-04 54 33 8 4 1 0 0 87 5 91

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 51 36 5 5 2 0 0 88 7 936
2014 FS-01 59 41 0 0 0 0 0 100 0 28
2014 FS-02 48 38 7 7 1 0 0 85 8 358
2014 FS-03 54 35 4 5 2 0 0 89 7 383
2014 FS-04 55 35 4 4 2 0 0 90 6 140
2011 FS 48 42 4 4 1 0 0 90 5 1071
2011 FS-01 44 48 4 3 1 0 0 92 4 73
2011 FS-02 42 47 4 6 1 0 0 88 7 399
2011 FS-03 51 39 5 3 2 0 0 90 5 417
2011 FS-04 60 36 1 3 0 0 0 96 3 162
2008 FS 44 46 5 4 1 0 0 89 5 874
2008 FS-01 36 53 6 2 0 2 0 91 2 94
2008 FS-02 41 47 5 6 1 0 0 88 7 305
2008 FS-03 44 47 5 3 2 0 0 90 5 353
2008 FS-04 56 35 3 4 1 0 0 91 5 91

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 7 31 18 22 20 1 0 38 43 936
2014 FS-01 17 44 18 14 7 0 0 61 21 28
2014 FS-02 9 33 18 21 18 1 0 42 39 358
2014 FS-03 6 28 18 23 25 0 1 34 48 383
2014 FS-04 6 30 18 28 17 0 0 37 45 140
2011 FS 9 36 19 19 16 1 0 46 35 1070
2011 FS-01 19 43 23 8 3 3 1 65 12 72
2011 FS-02 11 36 18 18 15 1 0 48 34 399
2011 FS-03 6 37 19 21 16 1 0 43 38 417
2011 FS-04 9 31 18 20 22 0 0 40 43 162
2008 FS 10 33 18 21 17 1 0 43 39 871
2008 FS-01 27 51 13 3 4 2 0 79 8 93
2008 FS-02 10 31 18 23 16 1 0 42 40 304
2008 FS-03 6 31 17 26 20 0 0 37 46 351
2008 FS-04 5 31 22 21 21 0 0 36 42 91

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 9 25 14 22 28 1 1 35 51 936
2014 FS-01 20 27 7 25 18 3 0 49 44 28
2014 FS-02 8 24 15 22 29 1 1 33 52 358
2014 FS-03 8 24 14 21 30 1 1 33 52 383
2014 FS-04 13 29 11 24 23 1 0 42 47 140
2011 FS 15 28 12 20 23 1 1 43 44 1071
2011 FS-01 29 34 15 12 3 7 0 67 16 73
2011 FS-02 16 27 11 22 24 1 0 43 46 399
2011 FS-03 12 29 13 21 24 1 1 41 46 417
2011 FS-04 14 25 11 20 28 0 2 40 49 162
2008 FS 16 39 12 17 16 1 1 55 33 873
2008 FS-01 34 44 10 7 5 0 0 78 12 93
2008 FS-02 16 40 13 17 12 1 1 57 30 304
2008 FS-03 11 35 12 19 21 0 2 47 41 353
2008 FS-04 14 42 10 16 15 3 0 58 32 91

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 23 49 12 11 5 0 0 72 16 936
2014 FS-01 27 51 18 3 0 0 0 78 3 28
2014 FS-02 20 48 16 11 6 0 0 67 17 358
2014 FS-03 24 47 12 12 5 0 0 71 17 383
2014 FS-04 25 57 5 10 3 0 0 82 13 140
2011 FS 31 47 10 8 3 0 0 78 11 1072
2011 FS-01 28 50 11 11 0 0 0 78 11 72
2011 FS-02 27 46 13 10 3 1 0 74 13 400
2011 FS-03 34 46 8 7 4 0 0 81 11 418
2011 FS-04 36 49 8 4 2 0 0 85 7 162

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 28 42 14 11 4 0 0 71 16 936
2014 FS-01 24 48 17 7 0 4 0 75 7 28
2014 FS-02 29 40 16 10 5 0 0 69 15 358
2014 FS-03 27 43 12 12 5 1 0 71 17 383
2014 FS-04 30 46 13 9 2 0 0 76 11 140

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 27 44 15 10 3 0 1 72 13 936
2014 FS-01 20 52 17 3 3 4 0 75 7 28
2014 FS-02 25 46 15 8 4 0 1 72 12 358
2014 FS-03 26 45 15 11 3 0 0 71 14 383
2014 FS-04 33 41 13 10 3 0 0 75 13 140
2011 FS 33 45 12 6 2 1 0 79 9 1070
2011 FS-01 35 43 15 5 1 0 0 78 7 73
2011 FS-02 30 48 12 6 1 2 1 80 8 400
2011 FS-03 35 42 12 7 2 0 0 78 10 416
2011 FS-04 37 47 9 4 3 0 0 84 7 161

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 28 35 15 14 8 0 0 63 22 936
2014 FS-01 31 38 10 14 3 0 3 71 18 28
2014 FS-02 28 36 16 13 6 1 0 64 20 358
2014 FS-03 26 33 18 15 8 0 1 59 23 383
2014 FS-04 32 36 9 11 11 0 0 69 22 140
2011 FS 25 43 11 13 7 1 0 68 20 1072
2011 FS-01 35 30 16 12 4 1 0 67 17 73
2011 FS-02 28 43 12 11 7 1 0 71 17 400
2011 FS-03 22 44 11 15 7 1 0 66 22 418
2011 FS-04 22 47 9 19 4 0 0 69 22 161

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 32 34 10 15 7 1 1 67 23 936
2014 FS-01 27 38 14 14 4 0 3 68 18 28
2014 FS-02 32 35 9 14 7 1 1 69 22 358
2014 FS-03 30 33 11 15 8 1 1 65 24 383
2014 FS-04 35 35 7 16 6 1 1 71 22 140
2011 FS 26 34 8 20 10 1 1 61 30 1072
2011 FS-01 23 33 11 21 8 0 4 59 30 73
2011 FS-02 24 36 11 19 10 1 1 60 29 400
2011 FS-03 28 33 5 21 11 1 1 62 32 418
2011 FS-04 29 32 9 19 8 0 3 63 28 161
2008 FS 32 33 7 15 11 0 3 66 26 872
2008 FS-01 28 30 13 16 10 1 2 59 27 94
2008 FS-02 35 33 6 14 11 0 0 69 25 304
2008 FS-03 32 31 7 16 11 0 4 65 28 352
2008 FS-04 26 38 4 11 12 0 8 70 26 90

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 15 32 26 15 12 0 0 47 27 936
2014 FS-01 24 41 24 3 3 3 0 68 7 28
2014 FS-02 16 36 24 14 9 0 1 52 24 358
2014 FS-03 14 28 27 16 14 1 0 42 31 383
2014 FS-04 13 29 25 17 16 0 0 41 34 140
2011 FS 14 31 24 18 12 0 0 46 30 1072
2011 FS-01 20 30 25 10 15 0 0 50 25 72
2011 FS-02 15 34 25 17 9 1 0 50 25 400
2011 FS-03 10 32 24 19 15 0 1 42 34 418
2011 FS-04 16 25 21 27 11 0 0 41 38 162
2008 FS 14 26 26 20 13 0 0 41 33 875
2008 FS-01 17 33 32 9 9 0 0 50 18 94
2008 FS-02 16 24 27 21 12 0 0 40 33 305
2008 FS-03 12 25 24 24 14 0 0 37 39 353
2008 FS-04 10 29 31 17 14 0 0 39 30 91

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 29 27 12 7 5 9 10 70 15 935
2014 FS-01 14 35 10 7 7 17 10 67 19 28
2014 FS-02 24 25 16 7 5 10 13 64 15 358
2014 FS-03 33 28 9 8 5 8 9 73 16 382
2014 FS-04 38 27 9 5 5 8 8 77 12 140
2011 FS 24 27 15 10 7 8 9 62 20 1072
2011 FS-01 22 25 19 8 10 6 10 56 21 72
2011 FS-02 23 23 18 12 8 9 8 55 23 400
2011 FS-03 25 28 12 9 7 9 10 65 20 418
2011 FS-04 25 32 14 8 2 7 11 70 13 162

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 FS 31 46 23 936
2014 FS-01 31 44 25 28
2014 FS-02 25 49 25 358
2014 FS-03 33 44 23 383
2014 FS-04 39 44 18 140
2011 FS 30 51 19 1073
2011 FS-01 15 62 23 73
2011 FS-02 27 54 19 400
2011 FS-03 35 46 19 418
2011 FS-04 35 50 15 162

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 FS 7 64 10 13 7 283
2014 FS-02 1 64 4 25 5 90
2014 FS-03 9 64 14 5 7 126
2014 FS-04 9 65 12 11 4 53
2011 FS 12 61 9 13 5 325
2011 FS-01 9 44 0 18 29 11
2011 FS-02 4 69 6 16 5 108
2011 FS-03 12 61 13 11 3 145
2011 FS-04 26 51 7 12 4 57
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 38 44 9 7 2 0 0 82 8 936
2014 FS-01 59 38 3 0 0 0 0 97 0 28
2014 FS-02 36 45 9 9 1 0 0 81 10 358
2014 FS-03 38 45 10 5 2 0 0 83 8 383
2014 FS-04 41 44 8 6 1 0 0 85 7 140
2011 FS 35 48 9 6 2 0 0 83 8 1072
2011 FS-01 44 45 8 3 0 0 0 89 3 73
2011 FS-02 35 46 9 7 2 0 0 81 10 399
2011 FS-03 35 48 9 6 3 0 0 82 9 418
2011 FS-04 35 52 9 2 2 0 0 86 4 162
2008 FS 39 44 9 5 2 0 0 84 8 875
2008 FS-01 41 42 13 2 2 0 0 83 4 94
2008 FS-02 39 47 9 4 1 0 0 86 5 305
2008 FS-03 41 41 9 7 3 0 0 82 10 353
2008 FS-04 35 47 4 12 2 0 0 81 14 91

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 14 46 19 15 5 1 0 61 20 936
2014 FS-01 20 55 17 7 0 0 0 76 7 28
2014 FS-02 15 45 21 12 6 1 0 61 18 358
2014 FS-03 14 45 18 17 5 1 0 59 22 383
2014 FS-04 11 49 16 18 4 1 0 61 23 140
2011 FS 15 43 15 19 7 0 0 59 26 1070
2011 FS-01 29 50 9 4 5 3 0 80 10 73
2011 FS-02 16 44 15 18 7 1 0 60 24 399
2011 FS-03 14 41 16 22 7 0 0 55 29 418
2011 FS-04 12 44 14 19 11 0 0 56 30 161

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 13 44 21 12 4 5 0 61 16 936
2014 FS-01 10 59 17 7 4 4 0 71 11 28
2014 FS-02 13 45 20 11 4 7 0 63 16 358
2014 FS-03 13 43 23 12 4 5 0 59 17 383
2014 FS-04 16 45 19 15 1 4 0 63 17 140
2011 FS 17 44 19 12 4 4 0 63 17 1069
2011 FS-01 31 41 10 8 1 8 0 79 10 73
2011 FS-02 17 47 19 8 4 5 0 67 13 398
2011 FS-03 15 42 20 15 4 3 0 59 20 418
2011 FS-04 16 39 22 13 7 3 0 57 20 161

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 9 27 43 16 4 0 0 20 37 934
2014 FS-01 0 17 52 27 0 3 0 28 18 28
2014 FS-02 9 26 42 17 5 1 1 22 35 357
2014 FS-03 9 30 45 12 4 0 0 16 39 383
2014 FS-04 11 26 40 20 4 0 0 24 36 140
2011 FS 7 30 42 15 4 0 1 19 38 1070
2011 FS-01 4 18 47 22 6 0 3 28 23 72
2011 FS-02 6 28 44 16 4 0 1 21 35 400
2011 FS-03 9 33 40 13 3 0 2 17 43 418
2011 FS-04 6 30 44 14 4 1 1 18 37 160
2008 FS 8 31 41 15 3 0 1 18 40 875
2008 FS-01 5 22 42 20 8 2 1 29 28 94
2008 FS-02 9 27 41 19 4 0 1 22 36 305
2008 FS-03 9 38 39 11 2 0 1 13 47 353
2008 FS-04 8 33 43 15 2 0 0 17 40 91

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 12 24 36 21 6 1 1 28 36 934
2014 FS-01 0 14 38 31 14 3 0 46 14 28
2014 FS-02 10 18 39 24 7 1 0 32 29 357
2014 FS-03 13 30 34 17 4 0 1 22 44 383
2014 FS-04 14 23 33 22 5 1 2 28 39 140
2011 FS 9 22 37 22 7 1 2 30 32 1068
2011 FS-01 3 13 33 32 11 6 3 47 17 72
2011 FS-02 6 21 36 26 8 1 2 35 28 399
2011 FS-03 11 24 35 20 5 0 3 26 37 416
2011 FS-04 9 24 44 16 6 1 1 22 33 161
2008 FS 11 24 37 20 6 1 1 26 36 874
2008 FS-01 3 16 37 29 14 1 1 43 19 94
2008 FS-02 9 21 36 27 6 0 1 33 30 304
2008 FS-03 14 28 39 14 4 0 1 19 42 353
2008 FS-04 10 30 44 12 3 0 1 16 40 91

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 19 28 32 16 4 0 1 20 48 933
2014 FS-01 0 35 27 20 14 3 0 35 37 28
2014 FS-02 18 28 31 18 4 0 1 22 47 357
2014 FS-03 21 30 33 12 3 1 0 15 51 382
2014 FS-04 21 27 31 16 4 0 1 21 48 140
2011 FS 16 26 32 18 6 1 2 25 43 1071
2011 FS-01 8 18 35 19 12 3 4 34 28 72
2011 FS-02 17 25 32 17 6 0 2 24 43 400
2011 FS-03 16 26 33 19 4 0 2 24 43 418
2011 FS-04 19 28 29 19 4 1 1 23 47 161
2008 FS 14 26 35 17 5 1 2 23 41 874
2008 FS-01 10 33 35 9 5 2 5 16 46 93
2008 FS-02 17 23 34 19 5 1 1 24 41 305
2008 FS-03 14 27 34 17 6 0 1 24 41 353
2008 FS-04 13 29 35 21 2 0 0 23 42 91

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 14 31 35 17 3 0 0 20 45 927
2014 FS-01 4 14 28 43 7 3 0 52 19 27
2014 FS-02 10 29 37 20 4 0 0 24 39 356
2014 FS-03 17 34 34 13 2 0 0 15 51 381
2014 FS-04 17 32 35 11 3 0 1 14 50 137
2011 FS 14 28 36 17 3 0 1 21 42 1068
2011 FS-01 7 22 32 29 6 1 3 36 30 72
2011 FS-02 11 29 35 19 4 0 1 23 41 399
2011 FS-03 15 29 39 15 2 0 0 17 44 417
2011 FS-04 19 29 36 14 2 1 1 16 48 161
2008 FS 12 28 37 18 3 0 1 21 41 875
2008 FS-01 5 23 43 19 7 1 2 27 29 94
2008 FS-02 13 26 38 20 2 0 0 22 40 305
2008 FS-03 14 33 37 14 2 0 1 16 47 353
2008 FS-04 13 32 31 23 1 0 0 24 45 91

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 28 33 27 8 3 1 1 11 62 933
2014 FS-01 10 20 35 21 10 3 0 32 32 28
2014 FS-02 25 34 28 9 3 0 1 12 60 356
2014 FS-03 32 35 23 6 2 0 1 9 68 382
2014 FS-04 33 29 27 7 2 1 1 9 63 140
2011 FS 28 33 25 9 3 1 2 12 63 1070
2011 FS-01 15 31 26 16 3 1 7 21 51 73
2011 FS-02 23 33 27 10 4 1 2 15 57 399
2011 FS-03 34 33 23 6 3 1 1 9 67 417
2011 FS-04 35 37 21 6 0 1 0 6 73 161
2008 FS 20 31 27 14 4 1 2 19 53 874
2008 FS-01 10 25 30 19 8 5 2 30 38 94
2008 FS-02 19 28 27 18 6 2 1 24 48 305
2008 FS-03 24 35 26 10 1 0 2 12 61 353
2008 FS-04 21 36 24 13 2 1 2 16 59 91

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 9 20 38 22 8 1 2 31 30 934
2014 FS-01 0 17 49 31 0 3 0 32 18 28
2014 FS-02 9 16 42 24 6 1 2 31 26 357
2014 FS-03 10 24 34 18 9 2 3 28 36 383
2014 FS-04 11 17 35 25 11 0 2 36 28 140
2011 FS 8 22 38 21 7 2 3 29 32 1067
2011 FS-01 4 18 34 15 18 6 4 37 25 71
2011 FS-02 7 26 38 18 7 2 3 26 35 399
2011 FS-03 9 21 37 23 5 1 3 29 32 416
2011 FS-04 7 17 42 26 4 1 2 31 25 161
2008 FS 11 24 34 20 7 1 3 29 37 872
2008 FS-01 3 27 32 22 11 1 4 35 31 94
2008 FS-02 9 23 34 21 9 2 3 31 33 304
2008 FS-03 13 26 34 18 6 0 3 25 40 351
2008 FS-04 17 22 35 20 2 1 2 24 40 91

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 22 31 32 10 3 1 1 13 54 932
2014 FS-01 4 32 31 27 3 3 0 32 36 28
2014 FS-02 19 29 35 11 3 1 1 14 50 356
2014 FS-03 25 34 29 7 3 1 1 10 61 382
2014 FS-04 28 26 30 12 3 1 1 15 55 140

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 68 28 2 1 0 0 0 96 2 936
2014 FS-01 73 27 0 0 0 0 0 100 0 28
2014 FS-02 67 29 2 0 1 0 0 97 1 358
2014 FS-03 67 28 3 2 0 0 0 95 3 383
2014 FS-04 74 24 2 0 0 0 0 98 0 140
2011 FS 67 30 2 1 0 0 0 97 1 1069
2011 FS-01 61 37 1 0 0 0 0 99 0 73
2011 FS-02 68 29 2 0 0 0 0 97 0 399
2011 FS-03 69 27 3 0 1 0 0 96 1 416
2011 FS-04 68 31 0 1 0 0 0 99 1 162

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 49 33 7 7 3 1 0 82 11 935
2014 FS-01 41 38 10 7 4 0 0 79 11 28
2014 FS-02 44 34 8 8 4 2 0 80 12 358
2014 FS-03 50 32 7 7 3 1 0 83 10 382
2014 FS-04 62 28 4 5 1 0 0 90 6 140

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 54 35 5 4 2 0 0 89 5 935
2014 FS-01 49 44 7 0 0 0 0 93 0 28
2014 FS-02 53 36 5 4 2 0 0 89 6 358
2014 FS-03 55 33 6 4 2 0 0 88 6 382
2014 FS-04 61 33 2 4 0 0 0 94 4 140

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 39 38 12 4 1 5 0 81 6 936
2014 FS-01 44 42 11 0 0 4 0 89 0 28
2014 FS-02 41 34 11 5 1 8 0 82 6 358
2014 FS-03 36 43 12 4 1 4 0 82 6 383
2014 FS-04 44 31 18 3 1 4 0 78 4 140

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 29 42 16 10 3 1 0 72 13 936
2014 FS-01 44 49 3 3 0 0 0 93 3 28
2014 FS-02 29 39 18 10 3 1 0 69 13 358
2014 FS-03 27 41 15 11 3 2 0 70 15 383
2014 FS-04 31 45 14 8 1 0 0 77 9 140
2011 FS 24 41 18 11 4 1 0 66 16 1071
2011 FS-01 41 36 14 10 0 0 0 77 10 73
2011 FS-02 24 40 17 12 5 2 0 65 17 399
2011 FS-03 22 42 19 11 4 1 0 65 16 417
2011 FS-04 25 45 15 11 2 1 1 71 14 162

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 29 45 13 8 4 0 0 75 12 934
2014 FS-01 44 42 4 10 0 0 0 86 10 28
2014 FS-02 32 43 14 6 4 0 0 75 10 356
2014 FS-03 24 45 16 10 4 0 0 69 15 383
2014 FS-04 35 47 6 8 4 0 0 82 12 140
2011 FS 30 43 14 9 4 0 0 73 13 1068
2011 FS-01 45 39 11 5 0 0 0 84 5 73
2011 FS-02 29 46 14 7 5 0 0 74 12 399
2011 FS-03 30 39 15 11 4 0 0 70 15 415
2011 FS-04 27 44 17 9 3 0 0 72 12 162
2008 FS 24 43 15 13 5 0 0 67 18 874
2008 FS-01 32 53 9 4 1 0 0 85 5 94
2008 FS-02 24 44 14 14 4 0 0 68 18 304
2008 FS-03 21 42 17 13 6 0 0 63 20 353
2008 FS-04 26 39 14 14 7 0 0 65 21 91

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 32 32 13 6 5 6 5 72 13 936
2014 FS-01 21 44 10 11 0 14 0 76 12 28
2014 FS-02 29 31 13 6 6 6 7 70 15 358
2014 FS-03 31 32 14 6 5 7 5 72 12 383
2014 FS-04 45 34 7 6 2 4 1 84 8 140

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 46 42 7 4 1 0 0 88 5 936
2014 FS-01 31 62 7 0 0 0 0 93 0 28
2014 FS-02 46 40 8 4 1 1 0 86 6 358
2014 FS-03 47 40 7 4 1 1 0 88 5 383
2014 FS-04 52 40 5 3 0 0 0 92 3 140
2011 FS 42 41 10 5 1 0 0 84 6 1070
2011 FS-01 40 50 8 0 0 1 0 92 0 72
2011 FS-02 37 46 11 4 1 0 0 83 6 399
2011 FS-03 44 39 10 6 1 0 0 83 7 418
2011 FS-04 53 36 7 3 0 1 0 90 3 162

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 47 38 7 6 1 1 0 86 7 936
2014 FS-01 34 45 14 8 0 0 0 78 8 28
2014 FS-02 41 41 7 7 2 1 1 83 9 358
2014 FS-03 51 36 8 4 1 0 0 87 5 383
2014 FS-04 55 35 3 5 0 1 0 92 5 140
2011 FS 42 38 8 6 3 2 1 82 9 1070
2011 FS-01 37 37 8 10 6 3 0 76 16 73
2011 FS-02 37 41 8 6 4 2 1 81 11 398
2011 FS-03 48 35 7 5 3 1 0 84 8 418
2011 FS-04 46 41 7 3 1 1 1 89 4 162
2008 FS 33 41 12 9 3 2 1 76 12 874
2008 FS-01 33 34 13 15 2 3 0 69 18 94
2008 FS-02 31 43 11 9 3 3 1 77 12 305
2008 FS-03 35 39 12 8 4 2 1 75 12 352
2008 FS-04 34 45 11 8 2 0 0 79 10 91

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 30 40 16 9 3 2 1 72 12 936
2014 FS-01 13 48 22 7 0 10 0 68 8 28
2014 FS-02 26 38 19 11 3 2 2 65 15 358
2014 FS-03 34 40 14 7 3 2 1 75 10 383
2014 FS-04 38 43 11 7 1 0 0 81 8 140
2011 FS 24 41 16 11 4 2 1 67 16 1072
2011 FS-01 28 37 14 10 6 5 0 69 16 72
2011 FS-02 22 40 17 13 4 2 2 65 18 400
2011 FS-03 26 42 14 11 4 2 0 70 16 418
2011 FS-04 24 44 18 8 2 2 0 70 11 162

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 10 22 19 21 16 10 2 36 42 935
2014 FS-01 7 34 14 14 14 18 0 49 34 28
2014 FS-02 7 18 23 24 17 10 2 28 46 358
2014 FS-03 12 22 17 20 18 9 2 38 43 382
2014 FS-04 15 28 18 19 9 9 2 47 32 140
2011 FS 9 20 15 20 17 14 4 36 46 1072
2011 FS-01 14 15 18 16 10 22 6 40 35 72
2011 FS-02 6 21 14 21 18 17 4 34 49 400
2011 FS-03 11 19 15 20 19 12 4 35 47 418
2011 FS-04 9 22 19 20 13 12 5 38 40 162

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 26 55 5 12 2 0 0 81 14 936
2014 FS-01 41 49 0 10 0 0 0 90 10 28
2014 FS-02 29 53 6 10 2 0 0 82 12 358
2014 FS-03 23 55 6 13 2 0 0 79 16 383
2014 FS-04 22 60 5 11 2 0 0 82 13 140
2011 FS 26 57 5 11 2 0 0 82 13 1073
2011 FS-01 27 65 4 3 0 1 0 93 3 73
2011 FS-02 26 59 2 9 3 0 0 85 13 400
2011 FS-03 23 56 5 13 2 0 0 79 15 418
2011 FS-04 30 51 7 10 2 0 0 81 12 162
2008 FS 27 54 5 12 2 0 0 81 14 873
2008 FS-01 30 56 5 6 0 2 0 88 6 94
2008 FS-02 26 56 6 11 1 0 0 82 12 304
2008 FS-03 30 48 5 13 2 0 0 79 16 352
2008 FS-04 20 62 4 10 5 0 0 82 14 91

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 39 38 8 11 4 0 0 77 15 934
2014 FS-01 42 37 14 7 0 0 0 79 7 28
2014 FS-02 39 37 8 12 4 0 0 76 16 358
2014 FS-03 39 39 8 11 4 0 0 77 15 382
2014 FS-04 41 39 8 9 4 0 0 79 13 139
2011 FS 39 36 9 12 5 0 0 75 16 1070
2011 FS-01 44 36 5 11 4 0 0 80 15 73
2011 FS-02 35 40 10 11 4 0 0 75 15 399
2011 FS-03 39 33 10 11 6 0 0 73 18 416
2011 FS-04 43 35 6 14 3 0 0 77 17 162

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 40 40 8 9 2 0 0 80 12 934
2014 FS-01 24 72 0 4 0 0 0 96 4 28
2014 FS-02 38 39 11 9 2 0 1 78 12 357
2014 FS-03 41 38 8 10 2 1 0 80 12 382
2014 FS-04 42 41 8 7 2 0 0 83 9 140

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 69 23 3 3 1 0 0 92 4 936
2014 FS-01 69 24 0 7 0 0 0 93 7 28
2014 FS-02 66 25 4 3 1 0 1 92 4 358
2014 FS-03 69 20 4 4 1 1 0 91 5 383
2014 FS-04 72 25 2 1 0 0 0 97 1 140
2011 FS 73 20 4 3 0 0 0 93 3 1073
2011 FS-01 75 19 4 1 0 0 0 95 1 73
2011 FS-02 70 23 4 2 0 1 0 94 2 400
2011 FS-03 74 18 3 4 0 0 0 93 4 418
2011 FS-04 74 20 4 2 0 0 0 94 2 162
2008 FS 68 23 3 5 1 0 0 92 5 873
2008 FS-01 86 11 3 0 0 0 0 97 0 94
2008 FS-02 68 22 3 5 1 1 0 91 6 305
2008 FS-03 68 23 3 6 1 0 0 91 6 351
2008 FS-04 61 30 4 4 0 0 0 91 4 91

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 56 22 5 10 6 0 0 78 17 935
2014 FS-01 68 14 4 7 7 0 0 82 14 27
2014 FS-02 56 20 6 11 7 0 0 76 18 358
2014 FS-03 55 22 6 10 7 0 1 77 17 383
2014 FS-04 56 24 4 12 4 0 0 81 16 140
2011 FS 58 19 6 13 4 0 0 77 17 1073
2011 FS-01 45 22 12 12 8 0 0 67 20 73
2011 FS-02 56 20 7 13 4 0 0 76 17 400
2011 FS-03 62 16 4 13 5 0 0 78 18 418
2011 FS-04 57 25 4 12 2 0 0 82 14 162
2008 FS 58 20 6 12 5 0 0 78 16 872
2008 FS-01 66 17 7 8 2 0 0 83 10 94
2008 FS-02 50 24 6 15 5 0 0 74 20 305
2008 FS-03 61 19 6 11 4 0 0 79 15 351
2008 FS-04 63 16 6 9 7 0 0 79 16 90

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 66 16 5 7 4 0 2 84 11 935
2014 FS-01 79 10 4 0 7 0 0 90 7 28
2014 FS-02 66 16 5 7 4 1 2 84 11 357
2014 FS-03 64 17 5 7 4 0 2 83 12 383
2014 FS-04 72 13 5 6 2 0 1 86 9 140
2011 FS 63 20 5 7 4 0 1 84 11 1071
2011 FS-01 48 32 7 5 5 1 1 82 11 73
2011 FS-02 62 22 5 7 4 0 1 85 11 400
2011 FS-03 64 18 5 8 4 0 1 83 12 416
2011 FS-04 70 17 3 5 5 0 1 87 10 162
2008 FS 62 18 5 7 5 0 2 82 13 875
2008 FS-01 63 21 5 4 5 1 1 86 9 94
2008 FS-02 56 19 6 9 7 0 3 78 16 305
2008 FS-03 66 15 6 7 4 0 2 82 12 353
2008 FS-04 67 19 0 8 4 0 2 88 12 91

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 76 12 4 4 3 0 1 89 7 934
2014 FS-01 82 11 3 4 0 0 0 93 4 27
2014 FS-02 73 14 5 3 3 1 1 89 6 358
2014 FS-03 77 10 4 5 2 0 1 89 7 382
2014 FS-04 78 9 4 5 4 0 1 87 9 140
2011 FS 75 14 4 3 3 1 1 90 6 1073
2011 FS-01 71 15 7 3 4 0 0 86 7 73
2011 FS-02 72 16 5 3 3 1 1 89 6 400
2011 FS-03 76 13 3 2 3 1 1 91 6 418
2011 FS-04 79 11 3 4 2 0 0 90 7 162
2008 FS 77 12 3 4 2 0 1 90 7 871
2008 FS-01 79 7 6 3 3 0 1 88 6 94
2008 FS-02 75 13 3 5 2 0 1 90 7 305
2008 FS-03 77 12 3 5 2 0 2 90 7 349
2008 FS-04 76 15 2 2 4 1 0 91 6 91

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 47 29 9 8 4 1 2 78 12 936
2014 FS-01 54 28 10 0 7 0 0 83 7 28
2014 FS-02 48 28 12 7 2 1 2 78 10 358
2014 FS-03 45 30 9 9 4 1 2 77 13 383
2014 FS-04 51 30 4 11 4 0 1 82 15 140

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 60 26 6 4 1 2 1 89 5 936
2014 FS-01 54 32 7 3 0 3 0 89 3 28
2014 FS-02 59 25 6 5 0 2 2 88 6 358
2014 FS-03 60 25 5 5 1 2 1 89 6 383
2014 FS-04 62 28 4 4 0 1 1 92 4 140
2011 FS 61 24 8 5 1 2 0 86 6 1070
2011 FS-01 57 30 4 5 1 0 1 89 7 73
2011 FS-02 63 21 9 4 2 1 1 85 6 398
2011 FS-03 58 27 7 6 0 2 0 86 6 417
2011 FS-04 66 17 9 5 0 2 1 86 5 162
2008 FS 59 24 8 5 1 1 1 85 6 875
2008 FS-01 62 24 8 4 1 1 0 87 5 94
2008 FS-02 57 25 8 6 1 2 0 84 7 305
2008 FS-03 60 23 8 4 2 1 3 86 6 353
2008 FS-04 58 24 10 5 0 2 0 84 6 91

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FS 15 85 933
2014 FS-02 15 85 357
2014 FS-03 16 84 381
2014 FS-04 10 90 140

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 36 139
2014 FS-02 35 54
2014 FS-03 34 60
2014 FS-04 50 14

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 69 139
2014 FS-02 72 54
2014 FS-03 71 60
2014 FS-04 64 14

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 7 139
2014 FS-03 8 60

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 54
2014 FS-03 0 60
2014 FS-04 0 14

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 5 139

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 8 139
2014 FS-03 13 60

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 54
2014 FS-04 0 14

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 48 139
2014 FS-02 42 54
2014 FS-03 49 60
2014 FS-04 72 14

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 45 139
2014 FS-02 42 54
2014 FS-03 44 60
2014 FS-04 64 14

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 42 139
2014 FS-02 40 54
2014 FS-03 52 60

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 38 139
2014 FS-02 33 54
2014 FS-03 44 60
2014 FS-04 36 14

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 34 139
2014 FS-02 31 54
2014 FS-03 37 60
2014 FS-04 36 14

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 56 139
2014 FS-02 57 54
2014 FS-03 57 60
2014 FS-04 57 14

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 37 139
2014 FS-02 38 54
2014 FS-03 36 60

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS-04 0 14

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 15 139
2014 FS-02 10 54
2014 FS-03 16 60

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 15 139
2014 FS-02 19 54
2014 FS-03 8 60

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 48 139
2014 FS-02 42 54
2014 FS-03 57 60
2014 FS-04 50 14

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 35 139
2014 FS-02 37 54
2014 FS-03 33 60
2014 FS-04 36 14

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 8 139
2014 FS-02 12 54

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 59 139
2014 FS-02 52 54
2014 FS-03 59 60
2014 FS-04 79 14

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 35 139
2014 FS-02 31 54
2014 FS-03 35 60
2014 FS-04 57 14

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 19 139
2014 FS-02 12 54
2014 FS-03 25 60
2014 FS-04 36 14

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 17 139
2014 FS-02 19 54
2014 FS-03 17 60

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 12 139
2014 FS-02 10 54
2014 FS-03 11 60
2014 FS-04 36 14

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 8 139

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 13 139
2014 FS-02 11 54
2014 FS-03 13 60

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 9 139
2014 FS-02 14 54

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FS 25 139
2014 FS-02 27 54
2014 FS-03 29 60

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 9 130
2014 FS-03 10 56

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 20 130
2014 FS-02 19 51
2014 FS-03 20 56

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 7 130
2014 FS-03 10 56

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 7 130
2014 FS-03 11 56
2014 FS-04 0 13

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 12 130
2014 FS-03 17 56

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 12 130
2014 FS-02 15 51
2014 FS-03 9 56

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 15 130
2014 FS-02 11 51
2014 FS-03 19 56
2014 FS-04 0 13

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 13 130
2014 FS-02 17 51
2014 FS-03 9 56

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 13 130
2014 FS-02 17 51
2014 FS-03 9 56

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 37 130
2014 FS-02 38 51
2014 FS-03 41 56

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 16 130
2014 FS-02 17 51
2014 FS-03 17 56

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 54 130
2014 FS-02 57 51
2014 FS-03 55 56
2014 FS-04 54 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 5 130

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 60 130
2014 FS-02 58 51
2014 FS-03 64 56
2014 FS-04 46 13

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FS 10 130
2014 FS-02 10 51
2014 FS-03 11 56
2014 FS-04 0 13

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 8 18 19 9 9 29 8 41 28 936
2014 FS-01 14 20 7 18 7 28 7 52 38 28
2014 FS-02 6 13 15 8 8 37 12 37 33 358
2014 FS-03 9 18 21 10 10 26 6 39 29 383
2014 FS-04 10 27 23 6 6 22 6 51 17 140

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 15 31 21 10 7 16 2 55 20 936
2014 FS-01 27 34 10 18 7 3 0 63 26 28
2014 FS-02 12 30 20 9 6 21 3 55 20 358
2014 FS-03 16 29 23 10 7 14 1 53 20 383
2014 FS-04 17 37 20 6 7 12 1 62 15 140
2011 FS 23 39 18 7 5 8 0 68 12 1069
2011 FS-01 40 31 11 3 3 12 0 81 7 73
2011 FS-02 21 39 19 8 4 10 1 66 13 399
2011 FS-03 24 40 18 7 5 7 0 68 13 417
2011 FS-04 22 43 20 5 5 6 0 68 10 161

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FS 8 92 935
2014 FS-02 7 93 358
2014 FS-03 9 91 382
2014 FS-04 6 94 140

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 22 68
2014 FS-02 20 24
2014 FS-03 23 32

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 82 68
2014 FS-02 88 24
2014 FS-03 74 32

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 0 68
2014 FS-02 0 24
2014 FS-03 0 32

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 7 68

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 7 68
2014 FS-02 0 24

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 18 68
2014 FS-03 25 32

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 8 68

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 30 68
2014 FS-03 37 32

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 40 68
2014 FS-02 31 24
2014 FS-03 45 32

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 12 68

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 21 68
2014 FS-02 20 24
2014 FS-03 24 32

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 27 68
2014 FS-02 24 24
2014 FS-03 37 32

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 0 68
2014 FS-02 0 24
2014 FS-03 0 32

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 14 68

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 29 68
2014 FS-02 28 24
2014 FS-03 29 32

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 14 68
2014 FS-03 17 32

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 13 68

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 18 68
2014 FS-03 21 32

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 7 68

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 11 68

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FS 56 68
2014 FS-02 53 24
2014 FS-03 52 32

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 13 66

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 0 66
2014 FS-02 0 24
2014 FS-03 0 30

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 0 66
2014 FS-02 0 24
2014 FS-03 0 30

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS-03 0 30

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 19 66
2014 FS-03 18 30

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 11 66

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24
2014 FS-03 0 30

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 25 66
2014 FS-02 28 24
2014 FS-03 31 30

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 17 66

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 48 66
2014 FS-02 44 24
2014 FS-03 61 30

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS-02 0 24

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 61 66
2014 FS-02 52 24
2014 FS-03 68 30

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FS 18 66
2014 FS-02 24 24

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 10 17 19 4 3 40 7 52 13 935
2014 FS-01 3 20 28 7 3 31 7 38 17 28
2014 FS-02 7 13 16 4 2 48 8 47 15 358
2014 FS-03 11 18 19 5 3 38 6 52 14 382
2014 FS-04 13 26 22 1 2 30 4 60 5 140

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 21 33 18 5 3 19 2 68 10 934
2014 FS-01 20 42 14 11 0 14 0 72 12 28
2014 FS-02 18 34 14 5 2 24 3 71 9 357
2014 FS-03 21 33 19 5 3 17 1 66 11 382
2014 FS-04 27 33 20 4 2 14 1 69 7 140
2011 FS 33 39 15 3 2 7 0 78 6 1069
2011 FS-01 37 33 16 3 3 8 0 77 6 72
2011 FS-02 31 38 15 4 1 10 0 77 6 399
2011 FS-03 34 41 15 2 3 6 0 80 5 416
2011 FS-04 33 44 15 2 2 4 0 81 4 162

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FS 12 88 934
2014 FS-02 14 86 358
2014 FS-03 9 91 381
2014 FS-04 11 89 140

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FS 75 25 110
2014 FS-02 81 19 51
2014 FS-03 75 25 36
2014 FS-04 53 47 15

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 51 31 6 8 2 1 0 83 11 82
2014 FS-02 57 29 5 5 5 0 0 86 9 41
2014 FS-03 52 29 0 19 0 0 0 81 19 27

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 30 58 6 4 1 1 1 89 5 936
2014 FS-01 10 54 7 14 4 3 8 73 20 28
2014 FS-02 27 60 6 4 1 0 1 89 5 358
2014 FS-03 33 57 6 3 0 1 0 91 3 383
2014 FS-04 33 58 4 4 0 0 1 92 4 140
2011 FS 25 54 9 9 1 1 1 80 10 1072
2011 FS-01 15 53 10 20 1 0 0 69 22 73
2011 FS-02 20 52 11 12 2 1 2 74 14 400
2011 FS-03 29 56 7 6 1 1 1 86 7 417
2011 FS-04 29 57 9 4 1 1 0 86 5 162
2008 FS 24 57 9 8 1 0 1 82 9 875
2008 FS-01 9 58 13 16 3 0 1 68 20 94
2008 FS-02 21 57 9 10 2 1 1 79 12 305
2008 FS-03 28 59 6 5 1 0 1 88 6 353
2008 FS-04 35 51 7 4 2 0 1 87 7 91

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 9 29 19 19 13 9 3 42 36 936
2014 FS-01 7 20 20 3 7 24 18 47 18 28
2014 FS-02 9 35 14 18 12 10 2 50 34 358
2014 FS-03 7 23 20 21 17 9 3 34 43 383
2014 FS-04 13 29 25 16 12 3 2 45 29 140
2011 FS 6 23 25 19 7 17 4 36 32 1072
2011 FS-01 8 16 23 11 0 35 5 42 19 73
2011 FS-02 5 23 24 18 7 20 4 36 33 400
2011 FS-03 5 25 23 21 8 15 4 36 36 417
2011 FS-04 8 21 33 21 4 11 2 33 28 162

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 37 40 10 5 2 7 1 83 7 935
2014 FS-01 27 31 17 3 0 14 8 74 4 28
2014 FS-02 38 40 7 5 1 9 1 86 7 358
2014 FS-03 37 39 12 5 1 4 1 80 7 383
2014 FS-04 39 44 7 2 2 6 0 88 4 140
2011 FS 31 33 14 5 2 13 2 75 8 1071
2011 FS-01 30 34 12 5 3 15 0 76 10 73
2011 FS-02 29 33 14 5 2 15 3 76 8 400
2011 FS-03 32 32 13 6 3 13 1 75 10 416
2011 FS-04 38 33 15 4 0 10 0 79 5 162
2008 FS 28 42 11 5 2 10 2 79 8 872
2008 FS-01 19 47 10 2 0 20 2 85 3 94
2008 FS-02 29 40 10 8 1 11 2 79 10 304
2008 FS-03 31 41 12 5 3 6 2 78 9 351
2008 FS-04 25 46 16 1 1 9 2 80 3 91

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FS 18 42 17 12 4 6 1 65 17 935
2014 FS-01 18 28 18 11 4 14 8 59 18 27
2014 FS-02 16 43 16 12 5 8 1 64 19 358
2014 FS-03 19 43 18 13 4 3 1 64 17 383
2014 FS-04 25 45 13 8 2 6 0 75 11 140
2011 FS 21 36 17 9 3 11 2 65 14 1070
2011 FS-01 20 33 15 10 4 18 0 65 17 73
2011 FS-02 19 35 17 8 3 14 3 66 14 399
2011 FS-03 20 37 18 10 3 9 2 64 15 416
2011 FS-04 25 39 18 9 3 6 0 68 13 162
2008 FS 21 39 17 11 4 7 1 65 16 875
2008 FS-01 16 45 13 4 3 15 3 75 9 94
2008 FS-02 20 35 20 13 4 8 1 59 18 305
2008 FS-03 24 38 18 11 4 4 1 64 16 353
2008 FS-04 20 47 11 9 3 7 2 74 14 91