2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group FR

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 39 43 6 7 4 0 0 82 11 159
2014 FR-01 39 40 6 9 6 0 0 79 15 67
2014 FR-02 36 53 5 3 2 0 0 89 6 43
2014 FR-03 42 30 12 12 4 0 0 72 16 26
2014 FR-04 62 23 8 0 8 0 0 85 8 13
2011 FR 47 35 10 5 3 0 0 82 8 190
2011 FR-01 47 32 10 10 3 0 0 78 12 74
2011 FR-02 44 40 11 1 4 0 0 84 5 54
2011 FR-03 47 38 10 5 0 0 0 86 5 34
2011 FR-04 51 30 9 0 10 0 0 81 10 11
2011 FR-06 62 38 0 0 0 0 0 100 0 11
2008 FR 49 34 8 6 4 0 0 83 10 99
2008 FR-01 43 34 14 5 3 0 0 78 8 45
2008 FR-02 52 36 3 5 3 0 0 88 9 31
2008 FR-03 67 23 0 9 0 0 0 91 9 13

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 66 27 4 1 2 0 0 94 3 159
2014 FR-01 57 37 1 1 3 0 0 94 4 67
2014 FR-02 69 26 5 0 0 0 0 95 0 43
2014 FR-03 76 12 8 0 4 0 0 88 4 26
2014 FR-04 77 15 8 0 0 0 0 92 0 13
2011 FR 63 28 6 2 1 0 0 91 4 191
2011 FR-01 59 30 7 1 3 0 0 89 4 75
2011 FR-02 59 33 3 4 1 0 0 92 5 54
2011 FR-03 60 25 11 3 0 0 0 86 3 34
2011 FR-04 81 14 4 0 0 0 0 96 0 11
2011 FR-06 100 0 0 0 0 0 0 100 0 11

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 75 17 4 3 2 0 0 92 4 159
2014 FR-01 70 18 3 6 3 0 0 88 9 67
2014 FR-02 82 13 5 0 0 0 0 95 0 43
2014 FR-03 72 16 8 0 4 0 0 88 4 26
2014 FR-04 77 23 0 0 0 0 0 100 0 13
2011 FR 70 22 4 1 2 0 0 93 3 191
2011 FR-01 62 27 4 1 5 0 0 89 7 75
2011 FR-02 74 19 5 2 0 0 0 93 2 54
2011 FR-03 73 21 7 0 0 0 0 93 0 34
2011 FR-04 75 25 0 0 0 0 0 100 0 11
2011 FR-06 100 0 0 0 0 0 0 100 0 11

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 58 32 9 1 1 0 0 90 1 159
2014 FR-01 54 36 9 1 0 0 0 90 1 67
2014 FR-02 58 34 8 0 0 0 0 92 0 43
2014 FR-03 58 26 16 0 0 0 0 84 0 26
2014 FR-04 69 23 0 0 8 0 0 92 8 13
2011 FR 58 29 7 5 1 0 0 88 5 191
2011 FR-01 59 27 4 8 1 0 0 86 10 75
2011 FR-02 54 35 7 4 0 0 0 89 4 54
2011 FR-03 55 34 10 1 0 0 0 89 1 34
2011 FR-04 51 35 14 0 0 0 0 86 0 11
2011 FR-06 90 10 0 0 0 0 0 100 0 11
2008 FR 63 30 2 2 1 0 0 94 4 100
2008 FR-01 55 42 2 0 1 0 0 97 1 45
2008 FR-02 77 17 1 1 3 0 0 95 4 31
2008 FR-03 70 21 0 9 0 0 0 91 9 13

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 30 44 9 11 6 0 1 75 17 159
2014 FR-01 25 42 13 13 6 0 0 67 19 67
2014 FR-02 30 45 8 12 5 0 0 75 17 43
2014 FR-03 18 56 4 12 8 2 0 75 20 26
2014 FR-04 54 38 0 0 8 0 0 92 8 13
2011 FR 39 34 14 9 4 0 0 73 13 192
2011 FR-01 35 39 11 10 5 0 0 74 15 75
2011 FR-02 40 35 18 4 3 0 0 75 7 54
2011 FR-03 41 25 18 13 3 0 0 66 16 34
2011 FR-04 28 46 13 13 0 0 0 74 13 12
2011 FR-06 67 24 0 10 0 0 0 90 10 11

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 27 40 13 13 6 0 1 67 19 159
2014 FR-01 21 36 18 19 6 0 0 57 25 67
2014 FR-02 31 39 8 15 7 0 0 70 22 43
2014 FR-03 18 58 12 4 8 0 0 76 12 26
2014 FR-04 46 31 15 0 8 0 0 77 8 13
2011 FR 35 36 11 13 5 0 0 71 18 192
2011 FR-01 36 37 8 11 8 0 0 73 19 75
2011 FR-02 31 38 18 11 2 0 0 69 13 54
2011 FR-03 37 33 10 16 3 0 0 71 20 34
2011 FR-04 9 46 22 22 0 0 0 55 22 12
2011 FR-06 67 24 0 10 0 0 0 90 10 11
2008 FR 36 33 15 6 11 0 0 68 17 101
2008 FR-01 31 37 15 2 15 0 0 69 17 46
2008 FR-02 42 28 18 8 4 0 0 70 12 31
2008 FR-03 49 23 19 0 9 0 0 72 9 13

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 34 40 13 6 5 0 2 76 11 159
2014 FR-01 34 34 16 6 6 0 3 71 12 67
2014 FR-02 29 51 13 7 0 0 0 80 7 43
2014 FR-03 26 46 8 8 12 0 0 72 20 26
2014 FR-04 46 31 15 0 8 0 0 77 8 13
2011 FR 44 30 12 6 7 1 0 75 13 192
2011 FR-01 39 36 12 4 7 1 0 77 11 75
2011 FR-02 44 30 13 4 7 2 0 76 11 54
2011 FR-03 55 13 11 13 7 0 1 69 20 34
2011 FR-04 18 63 18 0 0 0 0 82 0 12
2011 FR-06 71 10 10 0 10 0 0 81 10 11
2008 FR 41 21 17 5 8 5 2 67 14 101
2008 FR-01 38 21 17 2 10 9 2 67 14 46
2008 FR-02 45 24 23 7 0 0 1 70 7 31
2008 FR-03 58 14 0 19 9 0 0 72 28 13
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 38 41 12 3 6 0 0 79 9 159
2014 FR-01 37 40 13 4 4 0 0 78 9 67
2014 FR-02 47 43 7 2 0 0 0 90 2 43
2014 FR-03 30 36 16 4 12 0 2 67 16 26
2014 FR-04 54 15 8 0 23 0 0 69 23 13
2011 FR 39 31 14 10 5 0 0 70 16 192
2011 FR-01 37 37 16 7 3 0 0 74 10 75
2011 FR-02 39 28 13 13 6 1 0 68 19 54
2011 FR-03 38 24 14 13 10 0 0 63 23 34
2011 FR-04 41 22 9 9 18 0 0 63 28 12
2011 FR-06 57 24 19 0 0 0 0 81 0 11
2008 FR 40 35 9 10 6 0 0 75 16 99
2008 FR-01 43 35 9 9 3 0 0 78 12 46
2008 FR-02 34 46 12 4 4 0 1 80 8 29
2008 FR-03 42 19 0 19 19 2 0 62 38 13

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 39 39 11 4 7 0 0 78 11 159
2014 FR-01 40 39 10 6 4 0 0 79 10 67
2014 FR-02 47 37 12 2 1 0 0 84 3 43
2014 FR-03 26 42 12 4 16 0 0 68 20 26
2014 FR-04 38 31 8 0 23 0 0 69 23 13
2011 FR 36 42 9 8 4 0 0 78 13 192
2011 FR-01 35 53 7 4 1 0 0 88 5 75
2011 FR-02 33 38 12 15 2 0 0 71 17 54
2011 FR-03 42 29 13 10 7 0 0 71 16 34
2011 FR-04 37 36 0 0 28 0 0 72 28 12
2011 FR-06 57 33 0 10 0 0 0 90 10 11
2008 FR 31 42 7 8 11 1 0 74 19 99
2008 FR-01 36 42 5 9 5 2 0 80 15 46
2008 FR-02 22 57 5 4 11 0 1 80 15 29
2008 FR-03 33 21 9 19 19 0 0 53 37 13

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 45 38 6 5 5 0 0 84 10 157
2014 FR-01 45 34 9 6 6 0 0 78 12 65
2014 FR-02 41 53 3 2 0 0 0 94 2 43
2014 FR-03 44 36 4 8 8 0 0 80 16 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 16 38 12 13 19 2 0 55 33 159
2014 FR-01 6 33 18 16 24 3 0 40 42 67
2014 FR-02 19 39 12 16 15 0 0 58 30 43
2014 FR-03 14 40 8 8 28 2 0 55 37 26
2014 FR-04 54 31 0 8 8 0 0 85 15 13
2011 FR 20 39 13 14 13 2 0 59 28 190
2011 FR-01 12 38 14 18 15 3 0 52 34 74
2011 FR-02 20 43 13 11 12 0 0 64 23 53
2011 FR-03 22 34 13 21 10 0 0 57 31 34
2011 FR-04 28 54 9 0 9 0 0 82 9 12
2011 FR-06 67 19 5 0 10 0 0 86 10 11

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 17 31 14 12 24 2 0 49 37 159
2014 FR-01 9 21 18 19 30 3 0 31 51 67
2014 FR-02 19 41 10 7 23 0 0 60 30 43
2014 FR-03 18 24 24 8 24 2 0 43 33 26
2014 FR-04 46 31 0 8 15 0 0 77 23 13
2011 FR 25 33 14 10 17 0 0 58 28 191
2011 FR-01 22 33 16 10 19 0 0 55 29 75
2011 FR-02 23 39 10 10 17 0 0 63 27 53
2011 FR-03 29 29 6 19 16 0 0 58 36 34
2011 FR-04 9 41 32 9 9 0 0 50 18 12
2011 FR-06 67 0 24 0 10 0 0 67 10 11
2008 FR 31 29 7 6 27 0 0 60 33 99
2008 FR-01 26 33 8 0 33 0 0 59 33 46
2008 FR-02 37 34 7 5 17 0 0 71 21 29
2008 FR-03 40 14 9 9 28 0 0 53 37 13

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 10 27 19 16 26 2 0 38 43 159
2014 FR-01 7 16 16 25 31 3 0 25 58 67
2014 FR-02 11 32 22 12 23 1 0 43 35 43
2014 FR-03 6 24 28 8 32 2 0 30 41 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 13 39 15 18 15 1 0 52 33 192
2011 FR-01 9 39 15 20 16 0 0 48 37 75
2011 FR-02 12 46 15 11 14 2 0 59 25 54
2011 FR-03 24 30 8 21 16 0 0 55 37 34
2011 FR-04 9 18 26 28 9 9 0 30 41 12
2011 FR-06 19 48 24 0 10 0 0 67 10 11
2008 FR 18 32 10 12 28 0 0 51 39 99
2008 FR-01 15 31 10 12 33 0 0 45 45 46
2008 FR-02 22 45 15 5 13 0 0 67 18 29
2008 FR-03 19 21 0 30 28 0 2 40 60 13

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 8 23 17 17 32 2 0 32 50 159
2014 FR-01 4 18 15 22 39 1 0 23 62 67
2014 FR-02 7 29 12 19 30 2 0 37 51 43
2014 FR-03 14 12 32 8 28 6 0 27 38 26
2014 FR-04 23 31 8 8 31 0 0 54 38 13
2011 FR 14 31 16 16 20 3 0 47 37 191
2011 FR-01 12 25 19 18 22 4 0 38 42 75
2011 FR-02 18 38 8 10 23 2 0 58 34 53
2011 FR-03 18 30 10 24 16 0 1 49 41 34
2011 FR-04 9 9 26 28 18 9 0 20 51 12
2011 FR-06 0 76 24 0 0 0 0 76 0 11
2008 FR 19 21 16 14 30 0 1 40 44 99
2008 FR-01 19 10 19 16 36 0 0 29 52 46
2008 FR-02 22 41 15 8 9 0 4 66 18 29
2008 FR-03 19 12 9 21 37 0 2 31 60 13

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 8 32 15 20 23 1 0 41 44 157
2014 FR-01 4 28 13 24 28 1 0 33 53 67
2014 FR-02 8 32 22 12 23 1 0 41 36 42
2014 FR-03 6 32 16 24 20 2 0 39 45 26
2014 FR-04 25 42 0 17 17 0 0 67 33 12
2011 FR 13 40 12 23 13 0 0 52 36 192
2011 FR-01 9 44 8 26 14 0 0 52 40 75
2011 FR-02 14 34 12 25 15 0 0 48 40 54
2011 FR-03 22 35 13 20 10 0 0 57 29 34
2011 FR-04 4 50 0 28 18 0 0 54 46 12
2011 FR-06 19 48 33 0 0 0 0 67 0 11
2008 FR 16 34 13 16 20 0 0 50 37 101
2008 FR-01 17 29 14 16 24 0 0 46 40 46
2008 FR-02 10 45 17 15 11 1 0 56 26 31
2008 FR-03 23 37 2 19 19 0 0 60 37 13

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 29 45 11 8 6 0 1 74 15 158
2014 FR-01 27 43 9 10 10 0 0 70 21 67
2014 FR-02 27 39 20 10 1 0 2 68 11 42
2014 FR-03 22 52 12 8 4 2 0 75 12 26
2014 FR-04 46 46 0 0 8 0 0 92 8 13
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 26 33 18 13 11 0 0 59 23 158
2014 FR-01 19 36 21 12 12 0 0 55 24 67
2014 FR-02 23 36 15 16 10 0 0 59 26 42
2014 FR-03 38 20 20 8 14 0 0 58 22 26
2014 FR-04 38 23 15 15 8 0 0 62 23 13
2011 FR 22 39 17 14 8 0 0 61 22 190
2011 FR-01 15 51 16 12 5 0 0 66 18 75
2011 FR-02 24 25 20 15 15 0 0 50 30 53
2011 FR-03 24 34 21 20 1 0 0 58 21 34
2011 FR-04 30 30 4 14 20 0 0 61 35 11
2011 FR-06 57 33 0 10 0 0 0 90 10 11

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 6 26 19 20 26 3 0 33 47 159
2014 FR-01 4 19 22 25 27 1 0 24 53 67
2014 FR-02 5 24 19 15 32 6 0 31 49 43
2014 FR-03 8 32 18 20 20 0 2 41 41 26
2014 FR-04 15 38 8 8 23 8 0 58 33 13

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 33 44 13 5 4 0 0 78 10 159
2014 FR-01 31 42 15 4 7 0 0 73 12 67
2014 FR-02 33 50 12 5 0 0 0 83 5 43
2014 FR-03 36 48 4 12 0 0 0 84 12 26
2014 FR-04 46 23 15 0 15 0 0 69 15 13
2011 FR 36 40 12 9 3 0 0 76 12 191
2011 FR-01 35 44 14 7 0 0 0 79 7 74
2011 FR-02 33 37 16 11 3 0 0 70 14 54
2011 FR-03 42 37 7 10 5 0 0 79 14 34
2011 FR-04 37 41 4 9 9 0 0 78 18 12
2011 FR-06 57 24 10 10 0 0 0 81 10 11
2008 FR 43 32 4 8 11 1 0 76 19 99
2008 FR-01 47 31 8 7 8 0 0 78 15 46
2008 FR-02 34 49 3 7 7 0 0 82 15 29
2008 FR-03 53 28 0 9 9 0 0 81 19 13

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 34 43 13 6 2 3 0 78 8 159
2014 FR-01 30 36 18 9 3 4 0 69 13 67
2014 FR-02 36 45 15 2 0 2 0 83 2 43
2014 FR-03 40 48 4 8 0 0 0 88 8 26
2014 FR-04 38 38 15 0 8 0 0 77 8 13
2011 FR 38 34 15 7 3 3 1 75 10 192
2011 FR-01 39 34 15 7 1 3 1 76 9 75
2011 FR-02 35 31 21 8 3 2 0 68 11 54
2011 FR-03 46 26 13 5 7 3 0 75 12 34
2011 FR-04 32 50 0 9 9 0 0 82 18 12
2011 FR-06 43 57 0 0 0 0 0 100 0 11
2008 FR 34 34 15 4 9 2 1 71 14 99
2008 FR-01 34 35 16 7 5 2 0 71 13 46
2008 FR-02 34 39 16 0 7 0 4 76 8 29
2008 FR-03 40 30 9 9 9 2 0 71 19 13

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 16 37 16 21 10 0 0 53 31 62
2014 FR-02 18 29 24 29 0 0 0 47 29 17
2014 FR-03 13 43 13 22 9 0 0 57 30 23
2014 FR-04 18 36 9 9 27 0 0 55 36 11

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 22 48 8 15 8 0 0 70 22 159
2014 FR-01 15 52 4 21 7 0 0 67 28 67
2014 FR-02 13 52 12 8 15 0 0 65 23 43
2014 FR-03 38 28 12 22 0 0 0 66 22 26
2014 FR-04 46 46 0 0 8 0 0 92 8 13
2011 FR 27 39 11 15 8 0 0 66 23 192
2011 FR-01 22 36 12 16 14 0 0 58 30 75
2011 FR-02 21 45 10 18 6 0 0 66 24 54
2011 FR-03 29 43 11 13 3 0 0 72 16 34
2011 FR-04 46 37 8 9 0 0 0 83 9 12
2011 FR-06 71 29 0 0 0 0 0 100 0 11
2008 FR 28 40 11 10 9 1 0 69 20 99
2008 FR-01 17 40 19 12 10 2 0 58 22 46
2008 FR-02 31 46 4 8 11 0 0 77 20 29
2008 FR-03 42 28 9 9 9 2 0 71 19 13

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 18 34 12 16 18 2 0 53 34 159
2014 FR-01 9 27 15 24 25 0 0 36 49 67
2014 FR-02 13 42 10 12 18 5 0 58 32 43
2014 FR-03 30 36 8 16 4 4 2 70 21 26
2014 FR-04 38 38 8 0 15 0 0 77 15 13
2011 FR 24 33 11 15 14 2 1 59 30 192
2011 FR-01 8 36 10 23 20 1 1 45 45 75
2011 FR-02 30 26 16 15 13 0 0 56 28 54
2011 FR-03 26 44 13 10 7 0 0 71 16 34
2011 FR-04 37 41 4 0 9 9 0 86 10 12
2011 FR-06 95 5 0 0 0 0 0 100 0 11
2008 FR 27 26 10 20 15 2 0 54 36 99
2008 FR-01 21 19 10 31 17 2 0 41 49 46
2008 FR-02 26 41 11 7 13 1 0 68 21 29
2008 FR-03 40 21 0 19 19 2 0 62 38 13

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 19 44 10 11 16 0 0 63 27 159
2014 FR-01 25 33 10 9 22 0 0 58 31 67
2014 FR-02 11 64 7 11 7 0 0 75 18 43
2014 FR-03 12 44 12 12 20 0 0 56 32 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 32 45 10 11 2 0 0 76 14 190
2011 FR-01 24 54 8 10 4 0 0 78 14 75
2011 FR-02 29 44 12 12 3 0 0 73 15 54
2011 FR-03 37 28 16 20 0 0 0 64 20 34
2011 FR-04 35 55 0 10 0 0 0 90 10 11
2011 FR-06 76 24 0 0 0 0 0 100 0 11
2008 FR 22 50 8 11 9 0 0 72 20 101
2008 FR-01 17 47 7 14 15 0 0 64 29 46
2008 FR-02 31 49 8 3 9 0 0 80 12 31
2008 FR-03 9 53 9 28 0 0 0 63 28 13

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 67 28 3 1 1 0 0 96 1 159
2014 FR-01 64 34 0 1 0 0 0 99 1 67
2014 FR-02 75 20 5 0 0 0 0 95 0 43
2014 FR-03 58 32 8 0 0 0 2 92 0 26
2014 FR-04 77 15 0 0 8 0 0 92 8 13
2011 FR 65 26 6 2 1 0 0 91 3 191
2011 FR-01 69 22 5 4 0 0 0 90 4 75
2011 FR-02 63 30 5 2 0 0 0 93 2 54
2011 FR-03 62 26 13 0 0 0 0 87 0 34
2011 FR-04 41 49 0 0 10 0 0 90 10 11
2011 FR-06 90 10 0 0 0 0 0 100 0 11
2008 FR 66 27 5 2 0 0 0 93 2 101
2008 FR-01 64 28 7 1 0 0 0 92 1 46
2008 FR-02 67 24 3 5 0 0 0 91 5 31
2008 FR-03 67 33 0 0 0 0 0 100 0 13

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 70 27 1 1 1 0 0 97 2 159
2014 FR-01 63 34 0 3 0 0 0 97 3 67
2014 FR-02 75 25 0 0 0 0 0 100 0 43
2014 FR-03 76 16 8 0 0 0 0 92 0 26
2014 FR-04 77 15 0 0 8 0 0 92 8 13
2011 FR 66 30 2 1 1 0 0 96 2 190
2011 FR-01 60 34 1 3 1 0 0 95 4 75
2011 FR-02 71 25 4 0 0 0 0 96 0 54
2011 FR-03 64 32 3 0 0 0 0 97 0 34
2011 FR-04 59 41 0 0 0 0 0 100 0 11
2011 FR-06 95 5 0 0 0 0 0 100 0 11
2008 FR 58 38 2 1 1 0 0 96 2 101
2008 FR-01 55 40 0 2 2 0 0 95 5 46
2008 FR-02 52 41 7 0 0 0 0 93 0 31
2008 FR-03 79 21 0 0 0 0 0 100 0 13

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 13 37 13 15 20 1 1 51 35 159
2014 FR-01 9 31 18 13 27 1 0 41 41 67
2014 FR-02 12 47 10 10 22 0 0 59 32 43
2014 FR-03 18 36 16 20 8 0 2 55 29 26
2014 FR-04 38 23 8 15 15 0 0 62 31 13
2011 FR 19 39 13 18 10 0 0 59 29 190
2011 FR-01 14 41 15 16 14 0 0 55 30 75
2011 FR-02 21 33 13 20 13 0 0 54 33 54
2011 FR-03 24 37 9 26 3 0 0 61 29 34
2011 FR-04 20 35 14 20 10 0 0 55 30 11
2011 FR-06 38 52 10 0 0 0 0 90 0 11
2008 FR 20 32 11 19 16 0 1 53 35 100
2008 FR-01 16 31 8 23 22 0 0 47 45 46
2008 FR-02 36 36 7 9 8 0 4 75 18 30
2008 FR-03 12 33 37 9 9 0 0 44 19 13

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 23 36 11 13 15 0 2 61 29 158
2014 FR-01 12 39 12 18 17 0 2 52 35 66
2014 FR-02 23 41 8 8 19 0 0 64 28 43
2014 FR-03 38 18 12 16 12 0 4 58 29 26
2014 FR-04 46 46 0 0 8 0 0 92 8 13
2011 FR 23 37 12 12 9 1 5 64 23 190
2011 FR-01 18 41 14 11 13 0 3 61 25 75
2011 FR-02 24 36 8 19 11 0 2 61 30 54
2011 FR-03 29 37 14 7 7 3 3 71 14 34
2011 FR-04 30 41 25 4 0 0 0 71 4 11
2011 FR-06 19 14 10 10 0 0 48 64 18 11
2008 FR 23 30 12 19 14 0 1 54 33 100
2008 FR-01 19 32 10 24 15 0 0 51 39 45
2008 FR-02 24 42 14 8 9 0 3 68 17 31
2008 FR-03 21 14 0 47 19 0 0 35 65 13

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 23 36 14 13 13 0 0 60 26 159
2014 FR-01 9 36 19 15 21 0 0 45 36 67
2014 FR-02 32 36 15 12 6 0 0 67 18 43
2014 FR-03 30 48 6 8 8 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13
2011 FR 28 40 16 10 6 0 0 67 17 191
2011 FR-01 16 42 16 16 10 0 0 58 26 75
2011 FR-02 37 32 16 10 5 0 0 69 15 54
2011 FR-03 32 48 20 0 0 0 0 80 0 34
2011 FR-04 45 20 14 10 10 0 0 65 20 11
2011 FR-06 48 52 0 0 0 0 0 100 0 11

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 28 37 14 11 11 0 0 65 21 159
2014 FR-01 16 37 13 16 16 0 0 54 33 67
2014 FR-02 35 37 17 2 8 0 0 72 11 43
2014 FR-03 30 48 6 12 4 0 0 78 16 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 28 38 14 11 9 0 0 66 20 158
2014 FR-01 23 36 17 11 14 0 0 59 24 66
2014 FR-02 34 41 10 12 3 0 0 75 16 43
2014 FR-03 22 42 16 8 12 0 0 64 20 26
2014 FR-04 46 15 15 15 8 0 0 62 23 13
2011 FR 36 42 11 8 3 0 1 78 11 191
2011 FR-01 32 50 8 7 1 0 1 83 8 74
2011 FR-02 46 28 13 8 5 0 0 74 13 54
2011 FR-03 36 42 16 7 0 0 0 77 7 34
2011 FR-04 28 45 0 18 9 0 0 72 28 12
2011 FR-06 29 62 0 10 0 0 0 90 10 11

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 34 33 19 7 5 1 1 68 12 159
2014 FR-01 24 33 22 12 6 1 1 58 18 67
2014 FR-02 41 36 18 2 2 0 0 77 5 43
2014 FR-03 44 28 12 8 8 0 0 72 16 26
2014 FR-04 54 23 15 0 8 0 0 77 8 13
2011 FR 37 35 15 6 6 1 0 73 12 191
2011 FR-01 37 33 12 10 5 3 0 72 15 75
2011 FR-02 41 32 18 3 6 0 0 73 9 54
2011 FR-03 38 37 14 7 3 0 0 76 10 34
2011 FR-04 41 35 14 0 10 0 0 75 10 11
2011 FR-06 24 48 19 10 0 0 0 71 10 11

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 42 23 6 8 19 0 2 66 28 159
2014 FR-01 45 24 3 6 21 0 1 70 27 67
2014 FR-02 40 23 10 10 18 0 0 63 28 43
2014 FR-03 42 22 0 8 28 0 0 64 36 26
2014 FR-04 46 8 15 15 8 0 8 58 25 13
2011 FR 46 21 6 9 18 0 1 67 27 191
2011 FR-01 47 16 4 11 22 0 1 63 33 75
2011 FR-02 45 20 7 9 19 0 0 65 28 54
2011 FR-03 41 32 9 7 10 0 1 74 17 34
2011 FR-04 61 10 4 0 25 0 0 71 25 11
2011 FR-06 38 43 10 0 10 0 0 81 10 11
2008 FR 55 20 3 11 10 0 1 76 21 101
2008 FR-01 54 24 1 8 14 0 0 78 21 46
2008 FR-02 59 17 8 10 4 0 1 77 15 31
2008 FR-03 65 19 2 0 9 0 5 88 10 13

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 36 37 19 3 4 0 1 74 7 159
2014 FR-01 45 36 18 0 0 0 1 82 0 67
2014 FR-02 30 36 20 7 6 0 0 66 13 43
2014 FR-03 32 42 12 8 4 0 2 75 12 26
2014 FR-04 38 38 8 0 15 0 0 77 15 13
2011 FR 31 34 25 6 2 0 2 66 8 191
2011 FR-01 39 37 16 3 0 0 4 80 3 75
2011 FR-02 28 39 22 8 3 0 0 67 11 54
2011 FR-03 21 44 29 5 1 0 0 64 6 34
2011 FR-04 30 10 39 10 10 0 0 41 20 11
2011 FR-06 19 5 57 19 0 0 0 24 19 11
2008 FR 29 42 22 6 1 0 0 71 7 101
2008 FR-01 31 52 12 5 0 0 0 83 5 46
2008 FR-02 29 43 25 3 0 0 0 71 3 31
2008 FR-03 16 19 56 9 0 0 0 35 9 13

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 34 19 13 4 6 0 23 69 13 159
2014 FR-01 22 13 16 6 7 0 34 55 20 67
2014 FR-02 38 25 12 2 7 0 15 74 11 43
2014 FR-03 42 20 16 8 4 0 10 69 13 26
2014 FR-04 54 23 8 0 0 0 15 91 0 13
2011 FR 36 23 10 6 6 1 19 73 14 191
2011 FR-01 22 19 12 7 5 3 31 63 19 75
2011 FR-02 51 18 11 5 2 0 13 79 8 54
2011 FR-03 35 32 7 7 10 0 10 75 18 34
2011 FR-04 20 45 4 0 10 0 20 82 13 11
2011 FR-06 76 14 0 10 0 0 0 90 10 11

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 FR 19 57 24 159
2014 FR-01 13 61 25 67
2014 FR-02 25 55 19 43
2014 FR-03 20 60 20 26
2014 FR-04 23 46 31 13
2011 FR 19 66 15 192
2011 FR-01 14 73 14 75
2011 FR-02 18 70 12 54
2011 FR-03 21 60 20 34
2011 FR-04 28 45 28 12
2011 FR-06 48 43 10 11

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 FR 63 7 3 24 3 30
2014 FR-02 52 19 0 19 10 11
2011 FR 56 15 11 17 0 38
2011 FR-01 50 0 30 20 0 10
2011 FR-02 50 39 0 11 0 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 35 37 18 3 5 1 0 73 9 159
2014 FR-01 24 39 25 4 6 1 0 64 11 67
2014 FR-02 42 40 12 6 0 0 0 82 6 43
2014 FR-03 44 40 4 0 12 0 0 84 12 26
2014 FR-04 62 8 23 0 8 0 0 69 8 13
2011 FR 36 42 12 6 3 1 0 79 9 191
2011 FR-01 29 44 16 5 5 0 0 73 11 75
2011 FR-02 35 43 9 11 2 0 0 78 13 54
2011 FR-03 47 33 16 0 0 3 0 83 0 34
2011 FR-04 51 35 4 0 10 0 0 86 10 11
2011 FR-06 57 43 0 0 0 0 0 100 0 11
2008 FR 51 32 9 2 4 1 0 85 6 100
2008 FR-01 49 34 14 0 3 0 0 83 3 45
2008 FR-02 45 42 9 3 1 0 0 87 4 31
2008 FR-03 79 21 0 0 0 0 0 100 0 13

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 13 39 15 17 14 1 2 53 31 159
2014 FR-01 10 31 16 24 13 1 3 44 39 67
2014 FR-02 16 40 15 10 20 0 0 55 30 43
2014 FR-03 6 50 20 16 8 0 0 56 24 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13
2011 FR 21 40 16 12 10 1 1 62 22 192
2011 FR-01 15 47 14 11 11 1 1 64 22 75
2011 FR-02 22 38 14 17 9 0 0 60 26 54
2011 FR-03 31 37 9 10 13 0 0 68 23 34
2011 FR-04 28 18 26 9 18 0 0 46 28 12
2011 FR-06 19 52 19 10 0 0 0 71 10 11

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 13 33 21 13 13 5 2 50 28 158
2014 FR-01 10 27 19 19 10 10 3 43 34 67
2014 FR-02 13 36 22 7 21 0 0 49 28 42
2014 FR-03 10 40 24 12 8 6 0 53 21 26
2014 FR-04 31 23 23 0 23 0 0 54 23 13
2011 FR 18 39 19 12 9 3 1 59 21 191
2011 FR-01 15 42 19 8 12 3 1 59 21 75
2011 FR-02 19 35 20 13 6 6 0 58 20 53
2011 FR-03 29 31 16 14 7 3 0 62 22 34
2011 FR-04 18 26 28 9 18 0 0 45 28 12
2011 FR-06 19 62 0 19 0 0 0 81 19 11

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 11 28 37 15 6 1 3 22 40 159
2014 FR-01 10 34 31 12 7 0 4 20 47 67
2014 FR-02 10 28 37 20 2 0 2 23 38 43
2014 FR-03 24 20 28 22 4 0 2 26 45 26
2014 FR-04 0 8 77 0 15 0 0 15 8 13
2011 FR 8 26 32 23 8 0 3 32 35 190
2011 FR-01 6 25 31 19 12 0 8 33 33 74
2011 FR-02 16 23 32 21 8 0 0 29 39 54
2011 FR-03 3 34 39 21 3 0 0 24 37 34
2011 FR-04 10 25 45 20 0 0 0 20 35 11
2011 FR-06 0 24 10 67 0 0 0 67 24 11
2008 FR 9 26 38 20 4 1 2 25 36 100
2008 FR-01 10 23 33 20 9 2 2 30 35 46
2008 FR-02 7 30 43 21 0 0 0 21 37 31
2008 FR-03 10 21 36 33 0 0 0 33 31 12

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 16 27 33 14 6 1 3 21 45 158
2014 FR-01 22 24 27 15 6 1 4 22 49 67
2014 FR-02 7 30 46 14 2 0 0 17 37 43
2014 FR-03 24 32 20 14 4 0 6 19 60 26
2014 FR-04 8 23 46 15 8 0 0 23 31 13
2011 FR 9 20 26 19 20 2 4 42 31 190
2011 FR-01 7 17 26 24 19 3 6 47 26 74
2011 FR-02 15 18 29 11 27 0 0 38 33 54
2011 FR-03 3 35 21 28 10 0 3 39 40 34
2011 FR-04 25 30 14 10 10 0 10 23 61 11
2011 FR-06 5 19 19 19 29 0 10 53 26 11
2008 FR 14 18 32 23 10 0 2 34 33 98
2008 FR-01 13 14 32 27 12 0 2 40 28 45
2008 FR-02 9 19 36 29 7 0 0 36 28 30
2008 FR-03 10 31 31 18 10 0 0 28 41 12

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 27 29 21 12 4 3 4 17 60 159
2014 FR-01 27 27 18 15 3 3 7 20 60 67
2014 FR-02 17 42 19 12 4 2 2 17 62 43
2014 FR-03 36 24 24 10 4 0 2 14 61 26
2014 FR-04 23 23 38 8 8 0 0 15 46 13
2011 FR 25 19 31 15 7 1 3 23 45 190
2011 FR-01 22 18 37 10 5 1 7 16 44 74
2011 FR-02 26 18 31 15 10 0 0 25 44 54
2011 FR-03 16 18 23 36 7 0 0 43 34 34
2011 FR-04 41 10 35 4 10 0 0 14 51 11
2011 FR-06 33 48 10 10 0 0 0 10 81 11
2008 FR 17 22 38 11 7 2 3 19 41 98
2008 FR-01 17 19 46 5 7 2 2 13 38 45
2008 FR-02 11 26 34 14 11 0 4 26 38 30
2008 FR-03 21 21 13 33 3 10 0 40 46 12

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 3 11 29 37 12 1 6 53 15 158
2014 FR-01 3 6 26 36 18 2 9 61 10 66
2014 FR-02 1 12 40 37 5 0 5 44 14 43
2014 FR-03 4 20 20 46 4 0 6 53 26 26
2014 FR-04 0 8 31 46 15 0 0 62 8 13
2011 FR 4 9 30 33 18 0 4 54 15 190
2011 FR-01 3 10 22 39 17 0 8 62 14 74
2011 FR-02 8 9 38 19 24 0 2 44 17 54
2011 FR-03 3 3 30 49 14 0 0 63 7 34
2011 FR-04 10 4 45 20 10 0 10 34 16 11
2011 FR-06 0 14 29 29 29 0 0 57 14 11
2008 FR 4 9 30 36 16 0 6 55 14 98
2008 FR-01 0 2 30 35 24 0 10 65 3 45
2008 FR-02 4 15 29 37 11 0 4 50 21 30
2008 FR-03 10 10 31 44 5 0 0 49 21 12

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 23 21 29 15 9 1 3 25 45 159
2014 FR-01 24 16 27 16 13 0 3 31 42 67
2014 FR-02 18 27 29 19 5 0 2 25 46 43
2014 FR-03 32 24 28 10 0 0 6 10 60 26
2014 FR-04 15 15 46 8 15 0 0 23 31 13
2011 FR 19 21 28 20 11 0 2 31 40 190
2011 FR-01 16 14 32 25 10 0 3 36 31 74
2011 FR-02 23 22 32 9 14 0 0 23 45 54
2011 FR-03 16 24 22 23 11 0 3 35 42 34
2011 FR-04 30 14 25 20 10 0 0 30 45 11
2011 FR-06 14 57 10 19 0 0 0 19 71 11
2008 FR 12 19 33 25 9 1 2 35 31 101
2008 FR-01 5 14 35 27 12 2 5 42 21 46
2008 FR-02 9 17 42 28 3 0 1 32 26 31
2008 FR-03 37 21 14 19 9 0 0 28 58 13

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 12 11 29 27 15 1 5 45 24 159
2014 FR-01 10 13 30 22 19 0 4 44 25 67
2014 FR-02 11 6 32 30 15 0 7 48 18 43
2014 FR-03 12 8 32 38 4 0 6 44 21 26
2014 FR-04 15 8 31 23 15 0 8 42 25 13
2011 FR 5 10 30 26 24 2 4 53 16 190
2011 FR-01 1 9 33 20 27 3 7 52 11 74
2011 FR-02 12 5 29 30 24 0 0 54 17 54
2011 FR-03 0 8 30 41 20 0 1 61 8 34
2011 FR-04 4 30 14 10 20 10 10 38 44 11
2011 FR-06 19 14 29 10 29 0 0 38 33 11
2008 FR 9 18 20 31 17 1 4 51 28 99
2008 FR-01 7 12 17 35 23 2 3 62 20 46
2008 FR-02 0 22 33 32 7 1 4 42 23 30
2008 FR-03 21 13 10 33 23 0 0 56 33 12

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 20 18 31 18 5 2 6 26 41 159
2014 FR-01 24 18 33 13 3 1 7 18 46 67
2014 FR-02 8 17 33 27 11 0 5 39 27 43
2014 FR-03 22 32 24 18 0 0 4 18 56 26
2014 FR-04 15 8 38 23 8 0 8 33 25 13

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 61 32 5 2 0 0 0 93 2 159
2014 FR-01 60 37 0 3 0 0 0 97 3 67
2014 FR-02 60 33 7 0 0 0 0 93 0 43
2014 FR-03 68 12 16 4 0 0 0 80 4 26
2014 FR-04 69 31 0 0 0 0 0 100 0 13
2011 FR 60 29 10 2 0 0 0 88 2 191
2011 FR-01 56 30 11 3 0 0 0 86 3 74
2011 FR-02 55 32 13 0 0 0 0 87 0 54
2011 FR-03 67 29 5 0 0 0 0 95 0 34
2011 FR-04 59 32 0 9 0 0 0 91 9 12
2011 FR-06 86 5 10 0 0 0 0 90 0 11

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 31 35 10 13 10 0 1 67 23 159
2014 FR-01 27 34 9 18 12 0 0 61 30 67
2014 FR-02 29 39 7 13 10 0 2 69 23 43
2014 FR-03 36 28 12 8 16 0 0 64 24 26
2014 FR-04 46 38 8 8 0 0 0 85 8 13

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 16 54 11 12 6 0 0 71 18 159
2014 FR-01 13 52 12 15 7 0 0 66 22 67
2014 FR-02 19 53 15 5 8 0 0 72 13 43
2014 FR-03 15 52 12 16 4 0 0 68 20 26
2014 FR-04 38 46 0 15 0 0 0 85 15 13

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 27 41 20 5 3 2 2 71 9 159
2014 FR-01 27 37 22 4 4 1 3 67 9 67
2014 FR-02 27 47 17 7 2 0 0 73 10 43
2014 FR-03 26 36 24 8 4 2 0 63 12 26
2014 FR-04 38 38 15 0 0 8 0 83 0 13

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 28 44 16 5 4 1 3 74 9 159
2014 FR-01 25 37 22 3 6 1 4 67 10 67
2014 FR-02 34 41 11 10 5 0 0 75 15 43
2014 FR-03 26 58 12 4 0 0 0 84 4 26
2014 FR-04 31 46 8 8 0 8 0 83 8 13
2011 FR 31 37 16 11 4 1 0 69 15 192
2011 FR-01 28 38 16 14 4 0 0 66 18 75
2011 FR-02 23 42 20 6 7 2 0 66 13 54
2011 FR-03 46 31 7 16 0 0 0 77 16 34
2011 FR-04 22 37 32 0 0 9 0 65 0 12
2011 FR-06 57 33 10 0 0 0 0 90 0 11

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 35 40 11 10 3 0 1 76 13 158
2014 FR-01 25 43 18 12 1 0 0 69 13 67
2014 FR-02 42 35 11 10 2 0 0 77 12 42
2014 FR-03 44 40 0 12 4 0 0 84 16 26
2014 FR-04 46 31 8 8 8 0 0 77 15 13
2011 FR 37 42 10 6 5 0 0 79 11 192
2011 FR-01 30 46 11 4 8 0 0 77 12 75
2011 FR-02 40 42 10 6 2 0 0 82 8 54
2011 FR-03 50 30 10 7 3 0 0 80 10 34
2011 FR-04 18 63 0 18 0 0 0 82 18 12
2011 FR-06 67 24 10 0 0 0 0 90 0 11
2008 FR 33 44 10 3 10 0 0 76 14 101
2008 FR-01 29 42 14 5 10 0 0 71 15 46
2008 FR-02 38 50 7 1 3 0 1 89 4 31
2008 FR-03 23 47 12 0 19 0 0 70 19 13

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 24 36 15 13 11 1 0 60 24 159
2014 FR-01 19 30 24 16 10 0 0 49 27 67
2014 FR-02 30 34 10 13 10 3 0 66 24 43
2014 FR-03 22 40 8 12 16 0 2 63 29 26
2014 FR-04 31 38 8 8 15 0 0 69 23 13

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 44 44 8 2 0 0 1 90 2 158
2014 FR-01 48 45 7 0 0 0 0 93 0 67
2014 FR-02 38 50 10 0 0 0 2 90 0 43
2014 FR-03 46 36 8 8 0 2 0 84 8 26
2014 FR-04 38 46 8 8 0 0 0 85 8 13
2011 FR 39 40 10 7 2 1 0 81 9 192
2011 FR-01 39 42 10 4 3 3 0 83 7 75
2011 FR-02 36 47 8 6 3 0 0 83 9 54
2011 FR-03 39 34 17 10 0 0 0 73 10 34
2011 FR-04 36 46 0 18 0 0 0 82 18 12
2011 FR-06 71 10 10 10 0 0 0 81 10 11

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 31 36 14 8 6 4 1 71 14 159
2014 FR-01 28 31 19 9 7 4 0 63 17 67
2014 FR-02 25 44 7 7 9 5 2 74 18 43
2014 FR-03 26 46 16 8 0 4 0 75 8 26
2014 FR-04 62 23 8 8 0 0 0 85 8 13
2011 FR 30 41 12 9 5 3 0 74 13 192
2011 FR-01 24 46 12 10 4 4 0 73 14 75
2011 FR-02 31 43 14 4 8 0 0 74 12 54
2011 FR-03 42 31 11 11 1 3 0 75 13 34
2011 FR-04 22 59 0 9 0 9 0 90 10 12
2011 FR-06 57 24 10 10 0 0 0 81 10 11
2008 FR 34 37 10 6 8 2 2 75 15 99
2008 FR-01 28 41 14 2 10 2 2 72 13 46
2008 FR-02 37 37 7 8 5 1 4 78 14 29
2008 FR-03 56 35 0 0 9 0 0 91 9 13

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 15 36 27 10 7 3 1 54 18 159
2014 FR-01 12 33 31 7 10 4 1 48 19 67
2014 FR-02 11 36 28 12 8 2 2 49 21 43
2014 FR-03 10 40 34 16 0 0 0 50 16 26
2014 FR-04 62 23 0 8 8 0 0 85 15 13
2011 FR 14 38 26 12 5 4 1 55 18 191
2011 FR-01 13 40 24 11 4 8 0 58 16 75
2011 FR-02 17 25 38 12 5 0 2 43 18 53
2011 FR-03 19 41 14 16 3 3 3 64 21 34
2011 FR-04 0 54 28 9 9 0 0 54 18 12
2011 FR-06 19 52 10 10 10 0 0 71 19 11

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 20 35 13 17 12 2 1 57 30 158
2014 FR-01 16 33 16 22 12 0 0 49 34 67
2014 FR-02 20 33 13 17 16 0 0 53 33 42
2014 FR-03 16 46 8 12 12 2 4 66 26 26
2014 FR-04 23 46 0 15 8 8 0 75 25 13
2011 FR 22 38 12 15 12 2 0 61 27 191
2011 FR-01 14 41 8 22 13 1 0 56 35 75
2011 FR-02 20 36 15 14 13 2 0 57 27 53
2011 FR-03 32 39 10 11 7 0 1 72 18 34
2011 FR-04 18 50 18 4 0 9 0 75 4 12
2011 FR-06 67 10 14 0 10 0 0 76 10 11

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 24 50 6 10 10 0 0 74 20 159
2014 FR-01 24 46 7 15 7 0 0 70 22 67
2014 FR-02 24 56 7 2 10 0 0 81 12 43
2014 FR-03 26 46 4 8 16 0 0 72 24 26
2014 FR-04 31 38 0 15 15 0 0 69 31 13
2011 FR 22 55 8 11 5 0 0 77 15 191
2011 FR-01 22 52 5 15 5 0 0 74 20 75
2011 FR-02 25 51 9 8 7 0 0 76 15 54
2011 FR-03 22 61 7 7 3 0 0 84 10 34
2011 FR-04 10 55 14 20 0 0 0 65 20 11
2011 FR-06 19 71 10 0 0 0 0 90 0 11
2008 FR 23 55 6 7 8 0 0 79 15 101
2008 FR-01 15 56 12 12 5 0 0 71 17 46
2008 FR-02 28 60 0 5 7 0 0 88 12 31
2008 FR-03 19 63 9 0 9 0 0 81 9 13

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 27 32 5 17 19 0 0 59 36 159
2014 FR-01 12 33 4 24 27 0 0 45 51 67
2014 FR-02 27 41 11 10 12 0 0 67 22 43
2014 FR-03 48 16 0 20 16 0 0 64 36 26
2014 FR-04 54 15 8 8 15 0 0 69 23 13
2011 FR 21 29 9 17 24 0 1 50 40 191
2011 FR-01 14 30 7 23 26 0 0 43 50 74
2011 FR-02 24 25 12 16 21 0 2 50 38 54
2011 FR-03 36 21 10 10 23 0 0 57 33 34
2011 FR-04 9 18 17 18 37 0 0 28 55 12
2011 FR-06 19 62 10 0 10 0 0 81 10 11

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 35 43 7 9 7 0 0 77 16 158
2014 FR-01 25 39 10 16 9 0 0 64 25 67
2014 FR-02 46 41 3 7 2 0 0 87 10 43
2014 FR-03 41 46 4 0 8 0 0 87 8 25
2014 FR-04 38 46 0 0 15 0 0 85 15 13

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 59 30 5 3 1 1 1 91 4 159
2014 FR-01 60 24 7 3 1 3 1 88 5 67
2014 FR-02 62 35 2 1 0 0 0 97 1 43
2014 FR-03 54 32 8 4 0 0 2 88 4 26
2014 FR-04 62 31 0 8 0 0 0 92 8 13
2011 FR 58 29 7 3 1 0 1 89 5 191
2011 FR-01 57 33 4 4 1 0 1 90 5 75
2011 FR-02 58 22 12 4 0 0 4 83 4 54
2011 FR-03 69 24 7 0 0 0 0 93 0 34
2011 FR-04 59 30 0 0 10 0 0 90 10 11
2011 FR-06 43 48 10 0 0 0 0 90 0 11
2008 FR 62 27 5 4 2 0 0 90 6 101
2008 FR-01 69 23 3 0 5 0 0 92 5 46
2008 FR-02 52 29 10 8 0 0 1 82 8 31
2008 FR-03 53 37 0 9 0 0 0 91 9 13

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 65 25 4 3 2 0 2 92 5 159
2014 FR-01 67 24 3 1 1 0 3 94 3 67
2014 FR-02 64 32 2 2 0 0 0 95 2 43
2014 FR-03 54 24 8 4 8 0 2 80 12 26
2014 FR-04 85 8 8 0 0 0 0 92 0 13
2011 FR 69 19 7 2 1 0 2 90 3 191
2011 FR-01 65 22 7 1 1 0 3 90 3 75
2011 FR-02 71 18 6 1 0 0 4 93 1 54
2011 FR-03 76 14 3 7 0 0 0 90 7 34
2011 FR-04 80 10 10 0 0 0 0 90 0 11
2011 FR-06 62 19 19 0 0 0 0 81 0 11
2008 FR 64 26 5 2 2 0 1 91 5 101
2008 FR-01 71 21 3 2 2 0 0 92 5 46
2008 FR-02 53 31 10 1 3 0 1 85 4 31
2008 FR-03 60 28 0 9 0 0 2 90 10 13

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 74 11 5 2 1 0 7 91 3 159
2014 FR-01 79 7 4 1 1 0 6 92 3 67
2014 FR-02 67 16 5 2 2 0 7 90 5 43
2014 FR-03 70 8 8 4 0 0 10 87 4 26
2014 FR-04 77 15 8 0 0 0 0 92 0 13
2011 FR 71 7 11 1 2 0 9 86 3 191
2011 FR-01 70 10 10 0 3 0 8 87 3 74
2011 FR-02 70 7 12 1 0 0 10 85 1 54
2011 FR-03 81 3 10 0 0 0 6 90 0 34
2011 FR-04 82 9 0 0 0 0 9 100 0 12
2011 FR-06 43 0 29 10 0 0 19 53 12 11
2008 FR 66 16 2 1 2 0 12 94 4 101
2008 FR-01 73 12 0 2 2 1 9 95 5 46
2008 FR-02 56 28 7 0 1 0 9 91 1 31
2008 FR-03 60 19 0 0 9 0 12 89 11 13

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 74 13 3 2 1 0 6 93 3 158
2014 FR-01 73 13 4 0 1 0 7 94 2 67
2014 FR-02 77 11 2 2 2 0 5 92 5 42
2014 FR-03 66 12 4 8 0 0 10 87 9 26
2014 FR-04 92 8 0 0 0 0 0 100 0 13
2011 FR 72 9 5 1 3 0 10 90 4 192
2011 FR-01 75 10 3 1 3 0 9 93 4 75
2011 FR-02 75 6 5 0 2 0 12 92 2 54
2011 FR-03 74 13 3 0 3 0 6 93 3 34
2011 FR-04 82 9 0 0 0 0 9 100 0 12
2011 FR-06 24 19 29 10 0 0 19 53 12 11
2008 FR 78 7 1 2 2 0 10 93 5 99
2008 FR-01 83 5 1 2 2 0 7 94 5 46
2008 FR-02 71 11 4 0 5 0 9 91 5 29
2008 FR-03 79 9 0 9 0 0 2 90 10 13

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 58 21 8 1 1 1 10 88 3 159
2014 FR-01 55 19 9 1 1 0 13 86 3 67
2014 FR-02 57 21 10 0 2 2 7 87 3 43
2014 FR-03 62 12 12 4 0 0 10 82 4 26
2014 FR-04 77 23 0 0 0 0 0 100 0 13

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 60 18 8 2 2 4 6 87 4 159
2014 FR-01 60 18 7 1 1 6 6 88 3 67
2014 FR-02 65 18 12 0 0 0 5 87 0 43
2014 FR-03 46 20 4 4 8 8 10 80 15 26
2014 FR-04 85 8 0 8 0 0 0 92 8 13
2011 FR 71 13 9 2 0 0 6 88 2 190
2011 FR-01 72 12 5 3 0 0 7 91 3 75
2011 FR-02 72 9 12 1 0 0 6 86 1 54
2011 FR-03 66 20 13 0 0 0 1 87 0 34
2011 FR-04 70 10 10 10 0 0 0 80 10 11
2011 FR-06 71 10 10 0 0 0 10 89 0 11
2008 FR 66 19 4 6 0 3 3 89 6 100
2008 FR-01 78 12 2 2 0 5 0 95 3 45
2008 FR-02 45 32 10 11 0 0 1 78 11 31
2008 FR-03 70 19 0 0 0 0 12 100 0 13

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FR 19 81 159
2014 FR-01 25 75 67
2014 FR-02 12 88 43

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 41 29
2014 FR-01 35 17

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 69 29
2014 FR-01 88 17

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR-01 0 17

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 0 29
2014 FR-01 0 17

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 38 29
2014 FR-01 35 17

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 45 29
2014 FR-01 53 17

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 31 29
2014 FR-01 29 17

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 34 29
2014 FR-01 35 17

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 21 29

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 48 29
2014 FR-01 59 17

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 31 29

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 0 29
2014 FR-01 0 17

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 21 29

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 34 29
2014 FR-01 29 17

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 41 29
2014 FR-01 47 17

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 31 29

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 28 29

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 0 29
2014 FR-01 0 17

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 21 29

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 21 29

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FR 34 29
2014 FR-01 47 17

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 22 23

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 0 23
2014 FR-01 0 15

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 0 23
2014 FR-01 0 15

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 0 23
2014 FR-01 0 15

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 0 23
2014 FR-01 0 15

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FR 57 23
2014 FR-01 67 15

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 16 30 22 12 12 6 3 50 26 159
2014 FR-01 10 25 22 18 12 7 4 41 34 67
2014 FR-02 20 41 12 5 18 3 0 64 24 43
2014 FR-03 16 22 28 20 8 2 4 40 30 26
2014 FR-04 23 31 23 0 8 15 0 64 9 13

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 19 39 19 13 9 1 1 59 22 159
2014 FR-01 13 36 22 16 9 0 3 51 26 67
2014 FR-02 25 33 12 15 16 0 0 58 30 43
2014 FR-03 15 48 16 12 4 4 0 66 17 26
2014 FR-04 31 46 23 0 0 0 0 77 0 13
2011 FR 28 40 20 7 3 1 1 69 10 192
2011 FR-01 19 41 25 9 5 0 1 61 15 75
2011 FR-02 34 36 17 7 4 2 0 71 11 54
2011 FR-03 34 42 16 3 0 5 0 79 3 34
2011 FR-04 4 74 22 0 0 0 0 78 0 12
2011 FR-06 71 19 10 0 0 0 0 90 0 11

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FR 6 94 159
2014 FR-02 12 88 43
2014 FR-03 0 100 26
2014 FR-04 0 100 13

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 21 31 27 6 5 6 4 57 12 159
2014 FR-01 12 28 34 9 3 7 6 47 14 67
2014 FR-02 20 44 18 5 12 1 0 65 17 43
2014 FR-03 28 28 26 4 4 0 10 62 9 26
2014 FR-04 38 15 38 0 0 8 0 58 0 13

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 23 33 25 9 4 5 3 60 14 159
2014 FR-01 13 33 25 13 3 7 4 53 19 67
2014 FR-02 23 42 20 7 7 0 0 65 15 43
2014 FR-03 28 22 32 8 4 2 4 53 13 26
2014 FR-04 54 8 31 0 0 8 0 67 0 13
2011 FR 37 35 16 6 3 2 1 74 10 191
2011 FR-01 26 46 14 8 4 1 1 74 12 74
2011 FR-02 45 27 16 8 4 0 0 72 12 54
2011 FR-03 47 29 13 3 0 8 0 82 4 34
2011 FR-04 17 55 18 9 0 0 0 72 9 12
2011 FR-06 81 10 10 0 0 0 0 90 0 11

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FR 11 89 159
2014 FR-01 12 88 67
2014 FR-02 11 89 43

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FR 48 52 18

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 31 55 8 5 0 1 0 87 5 159
2014 FR-01 22 60 9 7 0 1 0 83 8 67
2014 FR-02 32 54 10 5 0 0 0 85 5 43
2014 FR-03 42 44 8 4 0 2 0 88 4 26
2014 FR-04 54 46 0 0 0 0 0 100 0 13
2011 FR 28 59 7 4 1 1 0 88 5 191
2011 FR-01 23 59 11 6 1 0 0 82 7 74
2011 FR-02 23 63 10 1 2 1 0 87 3 54
2011 FR-03 40 55 0 3 0 1 0 97 3 34
2011 FR-04 46 45 0 0 0 9 0 100 0 12
2011 FR-06 48 52 0 0 0 0 0 100 0 11
2008 FR 33 55 8 0 2 0 2 90 2 101
2008 FR-01 19 67 5 0 5 0 5 90 5 46
2008 FR-02 24 57 18 0 0 0 0 82 0 31
2008 FR-03 67 30 0 0 0 2 0 100 0 13

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 12 31 26 15 10 4 1 46 27 159
2014 FR-01 6 25 28 22 13 3 1 33 38 67
2014 FR-02 15 39 25 12 7 2 0 54 20 43
2014 FR-03 18 28 24 12 12 6 0 49 26 26
2014 FR-04 15 46 23 0 8 8 0 67 8 13
2011 FR 14 35 19 17 14 1 0 50 31 192
2011 FR-01 11 31 18 19 20 1 0 43 39 75
2011 FR-02 12 38 18 13 18 1 0 51 31 54
2011 FR-03 16 45 18 18 0 1 1 63 18 34
2011 FR-04 18 28 26 9 9 9 0 51 20 12
2011 FR-06 19 33 38 10 0 0 0 52 10 11

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 34 44 10 6 4 2 0 80 10 159
2014 FR-01 30 45 10 9 4 1 0 76 14 67
2014 FR-02 34 50 10 5 2 0 0 83 7 43
2014 FR-03 34 44 8 8 4 2 0 80 12 26
2014 FR-04 54 31 8 0 8 0 0 85 8 13
2011 FR 38 41 7 11 2 1 1 80 13 192
2011 FR-01 37 46 7 10 0 0 0 84 10 75
2011 FR-02 35 42 11 10 2 0 0 77 12 54
2011 FR-03 42 28 7 20 3 0 1 70 23 34
2011 FR-04 46 36 0 0 9 9 0 90 10 12
2011 FR-06 38 62 0 0 0 0 0 100 0 11
2008 FR 38 43 4 5 6 2 2 85 11 101
2008 FR-01 40 45 0 0 8 5 2 92 8 46
2008 FR-02 28 56 3 12 0 0 1 84 12 31
2008 FR-03 49 30 19 0 0 0 2 81 0 13

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FR 19 40 13 12 14 2 0 60 26 159
2014 FR-01 12 31 21 15 18 3 0 45 34 67
2014 FR-02 21 47 5 12 15 0 0 68 27 43
2014 FR-03 22 44 12 8 12 2 0 67 20 26
2014 FR-04 38 38 15 0 8 0 0 77 8 13
2011 FR 32 36 13 8 9 1 1 69 17 192
2011 FR-01 26 41 14 8 11 0 0 67 19 75
2011 FR-02 38 30 14 6 12 0 0 68 18 54
2011 FR-03 29 39 8 16 7 0 1 69 23 34
2011 FR-04 28 45 9 9 0 9 0 80 10 12
2011 FR-06 67 29 5 0 0 0 0 95 0 11
2008 FR 25 42 5 9 15 2 2 70 25 99
2008 FR-01 19 33 8 9 24 5 2 56 36 46
2008 FR-02 26 60 5 7 1 0 1 87 8 29
2008 FR-03 30 49 0 19 0 0 2 81 19 13