2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group FO

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 37 37 6 14 4 3 0 76 18 64
2014 FO-02 33 35 7 19 7 0 0 67 26 34
2014 FO-03 60 29 6 6 0 0 0 88 6 16
2011 FO 37 36 12 11 5 0 0 73 16 103
2011 FO-02 27 47 12 10 4 0 0 73 14 49
2011 FO-03 48 22 11 11 7 0 0 71 18 27
2008 FO 37 40 12 9 2 0 0 77 11 101
2008 FO-02 40 48 6 2 4 0 0 88 6 51
2008 FO-03 36 27 18 19 0 0 0 63 19 28

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 71 21 3 3 0 3 0 95 3 64
2014 FO-02 68 23 5 5 0 0 0 91 5 34
2014 FO-03 82 18 0 0 0 0 0 100 0 16
2011 FO 62 33 3 2 0 0 0 95 2 103
2011 FO-02 65 31 2 2 0 0 0 96 2 49
2011 FO-03 56 39 0 4 0 0 0 96 4 27

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 64 21 3 8 1 3 0 88 10 63
2014 FO-02 58 23 2 15 2 0 0 81 17 33
2014 FO-03 77 17 6 0 0 0 0 94 0 16
2011 FO 60 26 8 6 1 0 0 86 7 102
2011 FO-02 54 29 12 2 2 0 0 83 4 48
2011 FO-03 60 26 4 11 0 0 0 85 11 27

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 51 22 11 5 8 3 0 76 13 64
2014 FO-02 43 21 11 9 14 0 0 65 24 34
2014 FO-03 77 18 6 0 0 0 0 94 0 16
2011 FO 46 35 8 8 2 1 0 82 10 103
2011 FO-02 41 41 8 8 0 2 0 83 8 49
2011 FO-03 48 22 11 11 8 0 0 71 18 27
2008 FO 48 33 9 6 4 1 0 82 9 101
2008 FO-02 48 42 4 2 4 0 0 90 6 51
2008 FO-03 48 18 12 13 5 3 0 68 19 28

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 30 30 18 4 12 4 2 64 17 64
2014 FO-02 23 25 23 2 21 2 3 50 25 34
2014 FO-03 43 39 12 6 0 0 0 82 6 16
2011 FO 29 38 16 7 9 1 0 67 17 103
2011 FO-02 21 43 18 4 12 2 0 65 17 49
2011 FO-03 38 30 11 11 11 0 0 67 22 27

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 29 29 20 6 12 4 0 61 19 64
2014 FO-02 21 25 25 9 17 3 0 47 26 34
2014 FO-03 43 39 12 0 6 0 0 82 6 16
2011 FO 24 43 13 9 9 1 0 69 18 101
2011 FO-02 21 46 20 4 8 0 0 67 12 48
2011 FO-03 32 22 11 20 15 0 0 54 35 26
2008 FO 27 40 13 9 11 0 0 67 19 100
2008 FO-02 25 45 18 4 8 0 0 70 12 51
2008 FO-03 24 34 3 19 20 0 0 57 39 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 41 21 7 10 16 6 0 66 27 64
2014 FO-02 30 21 9 9 28 3 0 52 38 34
2014 FO-03 66 26 0 8 0 0 0 92 8 16
2011 FO 31 28 13 16 7 5 0 62 24 103
2011 FO-02 31 26 18 10 12 2 0 59 23 49
2011 FO-03 34 26 7 26 7 0 0 60 33 27
2008 FO 27 28 17 12 12 4 0 57 25 100
2008 FO-02 30 20 22 13 14 2 0 50 27 51
2008 FO-03 21 37 12 15 12 3 0 60 28 28
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 43 23 7 12 11 4 0 69 24 64
2014 FO-02 42 21 7 12 17 2 0 64 29 34
2014 FO-03 49 26 14 12 0 0 0 75 12 16
2011 FO 36 36 12 8 7 2 0 73 15 102
2011 FO-02 33 38 8 12 6 2 0 73 19 49
2011 FO-03 52 26 11 0 11 0 0 78 11 27
2008 FO 29 36 14 13 7 1 1 66 20 101
2008 FO-02 26 31 24 14 3 2 0 58 17 51
2008 FO-03 29 39 0 12 17 0 3 71 29 28

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 42 26 4 14 11 4 0 70 25 64
2014 FO-02 42 23 4 14 14 2 0 67 29 34
2014 FO-03 48 32 8 12 0 0 0 80 12 16
2011 FO 33 33 13 10 10 2 0 67 20 102
2011 FO-02 26 37 17 10 8 2 0 64 19 49
2011 FO-03 48 26 7 8 11 0 0 74 19 27
2008 FO 28 35 13 11 10 2 0 65 22 100
2008 FO-02 28 38 12 15 6 0 0 67 21 51
2008 FO-03 31 32 9 6 19 3 0 64 26 28

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 39 28 11 5 14 3 0 68 20 64
2014 FO-02 39 23 7 9 21 0 0 62 31 34
2014 FO-03 49 31 14 0 6 0 0 80 6 16

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 25 10 10 10 10 1 66 23 64
2014 FO-02 26 21 9 19 14 9 2 53 37 34
2014 FO-03 38 40 5 0 6 11 0 88 7 16
2011 FO 24 32 20 6 9 9 0 61 17 103
2011 FO-02 23 26 26 4 10 10 0 55 16 49
2011 FO-03 23 37 15 11 11 4 0 62 23 27

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 22 35 17 13 10 4 0 59 24 63
2014 FO-02 12 33 18 21 14 2 0 46 36 34
2014 FO-03 34 42 12 6 6 0 0 75 12 15
2011 FO 19 37 16 11 14 3 0 57 26 103
2011 FO-02 19 36 18 10 16 0 0 55 27 49
2011 FO-03 16 36 11 15 18 4 0 54 34 27
2008 FO 15 33 21 12 19 0 0 48 30 101
2008 FO-02 9 37 20 18 17 0 0 46 35 51
2008 FO-03 23 27 16 0 34 0 0 50 34 28

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 15 30 16 21 9 9 0 49 33 64
2014 FO-02 5 33 11 30 12 9 0 42 46 34
2014 FO-03 26 34 23 6 6 6 0 63 12 16
2011 FO 10 32 21 14 14 9 0 47 31 103
2011 FO-02 6 37 20 10 18 8 0 47 31 49
2011 FO-03 12 30 14 11 18 15 0 49 34 27
2008 FO 6 30 24 19 19 2 0 37 39 101
2008 FO-02 5 23 23 30 15 4 0 29 47 51
2008 FO-03 5 42 13 6 34 0 0 47 40 28

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 22 31 21 12 10 4 0 55 23 64
2014 FO-02 9 34 23 19 12 2 0 45 31 34
2014 FO-03 40 31 11 6 12 0 0 71 18 16
2011 FO 20 32 15 10 15 7 0 56 28 103
2011 FO-02 20 37 12 12 16 2 0 59 29 49
2011 FO-03 20 30 18 7 18 7 0 53 27 27
2008 FO 9 31 25 12 17 6 0 43 30 101
2008 FO-02 9 27 26 13 17 8 0 39 33 51
2008 FO-03 15 33 15 8 26 3 0 49 35 28

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 19 26 13 24 13 5 0 47 38 64
2014 FO-02 9 30 7 32 17 5 0 42 51 34
2014 FO-03 26 34 22 12 6 0 0 60 18 16
2011 FO 12 35 20 20 10 2 0 48 31 103
2011 FO-02 10 39 23 18 10 0 0 49 28 49
2011 FO-03 12 29 22 19 18 0 0 41 37 27
2008 FO 7 32 20 22 15 3 0 41 38 100
2008 FO-02 6 29 24 24 12 4 0 36 38 51
2008 FO-03 8 35 9 24 23 0 0 44 47 28

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 21 10 13 16 5 1 58 31 64
2014 FO-02 30 23 9 12 19 5 2 57 33 34
2014 FO-03 32 31 5 23 8 0 0 63 32 16
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 25 34 10 15 13 3 1 61 29 64
2014 FO-02 26 22 9 24 17 0 2 49 42 34
2014 FO-03 26 62 12 0 0 0 0 88 0 16
2011 FO 19 43 16 16 7 0 0 62 22 103
2011 FO-02 20 45 12 14 8 0 0 65 22 49
2011 FO-03 20 47 18 8 7 0 0 67 15 27

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 12 19 15 22 9 22 1 40 40 64
2014 FO-02 7 9 14 32 14 23 0 21 61 34
2014 FO-03 28 17 14 12 6 18 6 59 23 16

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 38 27 12 8 12 3 0 67 20 64
2014 FO-02 35 23 14 11 17 0 0 58 28 34
2014 FO-03 49 43 8 0 0 0 0 92 0 16
2011 FO 34 36 11 12 7 1 0 70 19 102
2011 FO-02 33 30 16 12 6 2 0 65 19 49
2011 FO-03 38 29 11 15 8 0 0 66 23 27
2008 FO 29 39 11 11 10 0 0 67 21 101
2008 FO-02 32 32 10 17 8 0 0 64 26 51
2008 FO-03 28 31 13 9 19 0 0 59 29 28

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 34 28 11 13 4 8 2 69 19 64
2014 FO-02 37 26 7 14 7 7 2 69 23 34
2014 FO-03 55 23 0 17 0 5 0 82 18 16
2011 FO 39 37 10 7 2 4 1 80 10 102
2011 FO-02 39 37 10 6 4 4 0 79 11 49
2011 FO-03 41 45 4 10 0 0 0 86 10 27
2008 FO 29 38 17 7 4 5 0 71 11 101
2008 FO-02 28 39 16 8 6 4 0 69 14 51
2008 FO-03 34 33 17 10 0 6 0 71 10 28

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 9 58 0 0 0 6 26 100 0 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 26 9 19 7 4 1 62 28 64
2014 FO-02 26 23 6 33 7 2 2 52 42 34
2014 FO-03 58 17 14 6 6 0 0 75 12 16
2011 FO 30 32 10 14 11 2 0 64 26 103
2011 FO-02 31 27 12 14 14 2 0 59 29 49
2011 FO-03 36 38 4 15 7 0 0 75 22 27
2008 FO 25 42 12 9 8 3 1 70 17 101
2008 FO-02 23 36 16 9 11 5 0 63 20 51
2008 FO-03 27 56 11 0 3 0 3 86 3 28

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 32 17 11 11 17 9 3 56 31 64
2014 FO-02 30 11 5 12 28 11 2 48 46 34
2014 FO-03 49 20 19 0 6 0 6 73 6 16
2011 FO 30 26 12 11 12 7 1 61 26 103
2011 FO-02 23 28 6 16 20 6 0 55 39 49
2011 FO-03 45 29 7 4 7 8 0 80 12 27
2008 FO 27 27 18 12 10 5 1 57 24 100
2008 FO-02 20 35 14 9 15 7 0 59 26 51
2008 FO-03 33 31 19 5 3 5 3 70 9 28

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 28 43 9 12 5 0 4 73 18 64
2014 FO-02 19 48 8 16 7 0 2 68 24 34
2014 FO-03 43 45 6 6 0 0 0 88 6 16
2011 FO 28 44 12 9 7 0 0 72 16 102
2011 FO-02 29 42 19 4 6 0 0 71 10 48
2011 FO-03 38 40 0 11 11 0 0 78 22 27
2008 FO 14 46 17 17 4 0 2 62 21 101
2008 FO-02 13 46 15 19 6 0 2 60 25 51
2008 FO-03 27 25 21 24 3 0 0 52 27 28

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 50 28 8 7 5 3 0 80 12 64
2014 FO-02 46 22 11 12 9 0 0 68 21 34
2014 FO-03 63 37 0 0 0 0 0 100 0 16
2011 FO 46 29 10 10 5 0 1 76 15 102
2011 FO-02 41 30 10 14 4 0 0 71 18 49
2011 FO-03 47 23 11 8 11 0 0 70 19 26
2008 FO 44 31 14 6 5 0 0 75 11 101
2008 FO-02 42 31 20 4 4 0 0 72 8 51
2008 FO-03 51 28 3 8 11 0 0 78 19 28

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 56 22 4 5 10 3 0 80 16 64
2014 FO-02 46 19 7 9 19 0 0 65 28 34
2014 FO-03 82 18 0 0 0 0 0 100 0 16
2011 FO 48 32 5 8 8 0 0 80 15 102
2011 FO-02 42 29 10 8 10 0 0 71 19 48
2011 FO-03 52 30 0 7 10 0 0 82 18 27
2008 FO 48 35 11 4 2 0 0 83 6 101
2008 FO-02 49 29 13 6 4 0 0 78 10 51
2008 FO-03 54 31 11 5 0 0 0 84 5 28

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 14 33 18 12 14 8 1 51 29 64
2014 FO-02 17 20 25 14 19 5 0 39 35 34
2014 FO-03 6 57 11 12 6 8 0 69 19 16
2011 FO 24 31 16 13 16 1 0 55 29 102
2011 FO-02 19 31 19 15 17 0 0 50 31 48
2011 FO-03 30 29 8 22 11 0 0 59 33 27
2008 FO 11 33 23 13 16 2 2 46 31 101
2008 FO-02 11 29 29 9 17 2 2 41 28 51
2008 FO-03 18 27 12 15 29 0 0 45 43 28

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 11 14 13 12 36 9 5 29 56 64
2014 FO-02 11 7 14 7 47 5 9 21 63 34
2014 FO-03 6 19 18 18 26 14 0 29 50 16
2011 FO 16 24 15 15 28 1 1 41 44 102
2011 FO-02 10 17 19 16 38 0 0 27 54 48
2011 FO-03 15 34 4 19 25 0 4 51 46 27
2008 FO 9 24 19 21 21 3 3 36 44 101
2008 FO-02 6 18 26 22 21 2 4 26 46 51
2008 FO-03 20 32 6 15 24 3 0 53 40 28

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 24 36 10 12 13 3 2 63 26 64
2014 FO-02 23 27 12 17 19 0 2 51 36 34
2014 FO-03 38 51 0 0 6 0 5 94 6 16
2011 FO 29 33 15 14 8 1 0 63 22 102
2011 FO-02 31 33 17 15 4 0 0 64 19 48
2011 FO-03 34 32 11 11 12 0 0 66 23 27

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 38 7 9 11 3 0 73 20 64
2014 FO-02 23 37 9 12 19 0 0 60 31 34
2014 FO-03 61 34 0 6 0 0 0 94 6 16

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 22 37 15 4 18 3 1 62 22 64
2014 FO-02 14 32 18 5 29 0 2 47 35 34
2014 FO-03 43 37 14 0 6 0 0 80 6 16
2011 FO 31 44 10 5 9 1 1 76 14 102
2011 FO-02 31 45 6 4 10 2 2 79 15 49
2011 FO-03 41 30 14 0 15 0 0 71 15 27

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 41 28 8 5 14 4 0 71 20 64
2014 FO-02 35 28 4 7 24 2 0 64 31 34
2014 FO-03 53 29 12 0 6 0 0 82 6 16
2011 FO 38 34 12 7 8 1 0 73 15 103
2011 FO-02 33 35 16 6 10 0 0 68 16 49
2011 FO-03 52 34 7 0 7 0 0 86 7 27

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 28 23 12 9 10 3 14 62 23 64
2014 FO-02 30 21 9 11 14 0 14 60 29 34
2014 FO-03 23 26 17 6 6 0 22 63 15 16
2011 FO 37 20 9 11 17 1 5 61 30 103
2011 FO-02 34 25 8 12 14 0 6 63 28 49
2011 FO-03 33 16 11 11 25 0 4 51 38 27
2008 FO 25 26 11 11 23 0 5 53 35 101
2008 FO-02 27 27 11 7 21 0 6 58 31 51
2008 FO-03 22 18 6 19 34 0 0 40 54 28

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 38 40 9 8 2 3 1 81 10 64
2014 FO-02 32 46 12 7 3 0 0 78 10 34
2014 FO-03 48 29 5 12 0 0 6 82 12 16
2011 FO 44 37 10 5 3 0 2 82 8 103
2011 FO-02 41 41 12 6 0 0 0 81 6 49
2011 FO-03 38 29 15 4 10 0 4 70 15 27
2008 FO 27 39 22 9 2 0 1 66 12 101
2008 FO-02 24 44 21 10 2 0 0 68 11 51
2008 FO-03 25 27 29 16 0 0 3 54 16 28

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 44 16 8 1 10 10 11 75 15 64
2014 FO-02 40 12 2 2 19 9 16 69 28 34
2014 FO-03 43 29 8 0 0 12 8 90 0 16
2011 FO 42 24 10 6 11 2 4 71 18 100
2011 FO-02 42 23 12 4 12 2 4 69 18 48
2011 FO-03 57 18 12 4 8 0 0 76 12 26

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 FO 25 53 21 64
2014 FO-02 26 58 16 34
2014 FO-03 25 52 23 16
2011 FO 20 54 26 102
2011 FO-02 19 52 29 48
2011 FO-03 32 42 26 27

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 FO 10 9 28 26 28 14
2011 FO 43 24 19 9 5 21
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 36 34 8 11 8 3 0 72 20 64
2014 FO-02 32 24 12 21 12 0 0 56 33 34
2014 FO-03 38 62 0 0 0 0 0 100 0 16
2011 FO 34 41 16 8 1 1 0 75 9 103
2011 FO-02 31 44 14 10 0 0 0 75 10 49
2011 FO-03 45 22 22 7 4 0 0 67 11 27
2008 FO 35 43 10 7 5 0 0 78 12 101
2008 FO-02 39 45 8 2 6 0 0 84 8 51
2008 FO-03 24 37 8 22 8 0 0 61 31 28

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 18 35 17 7 19 3 1 55 27 62
2014 FO-02 19 29 12 7 31 0 2 49 39 34
2014 FO-03 26 43 31 0 0 0 0 69 0 16
2011 FO 19 45 18 11 7 1 0 64 18 103
2011 FO-02 20 39 25 10 6 0 0 59 16 49
2011 FO-03 23 29 18 14 15 0 0 52 30 27

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 16 28 19 4 13 19 1 55 22 64
2014 FO-02 12 24 16 5 19 22 2 47 31 34
2014 FO-03 20 37 25 0 6 12 0 65 7 16
2011 FO 20 37 23 11 4 4 1 60 16 102
2011 FO-02 24 29 29 14 2 2 0 54 17 49
2011 FO-03 17 49 15 8 11 0 0 65 20 26

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 18 14 46 6 10 5 0 18 34 64
2014 FO-02 26 11 50 2 10 0 0 12 38 34
2014 FO-03 6 23 31 23 17 0 0 39 29 16
2011 FO 10 21 38 17 10 1 4 28 32 102
2011 FO-02 8 19 37 21 10 0 6 33 28 49
2011 FO-03 12 19 40 19 7 4 0 27 32 27
2008 FO 9 33 41 11 5 2 0 16 43 101
2008 FO-02 6 36 36 15 6 0 0 22 42 51
2008 FO-03 14 38 31 8 3 5 0 12 55 28

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 11 16 40 12 17 5 0 30 28 64
2014 FO-02 12 16 51 9 10 2 0 19 28 34
2014 FO-03 6 23 20 18 28 5 0 48 31 16
2011 FO 14 16 24 29 14 1 3 44 30 102
2011 FO-02 14 12 25 31 12 0 6 46 28 49
2011 FO-03 15 19 18 33 11 4 0 46 35 27
2008 FO 13 26 32 20 7 1 0 28 40 100
2008 FO-02 14 24 32 22 8 0 0 30 38 51
2008 FO-03 16 27 28 21 9 0 0 29 43 27

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 28 14 16 29 7 4 1 39 44 64
2014 FO-02 33 16 11 30 8 0 2 39 50 34
2014 FO-03 35 6 19 28 6 5 0 36 43 16
2011 FO 19 28 20 17 12 0 4 30 49 101
2011 FO-02 16 25 25 14 14 0 6 30 43 49
2011 FO-03 26 32 20 19 4 0 0 22 58 26
2008 FO 20 25 31 15 7 0 2 23 46 100
2008 FO-02 18 24 34 18 6 0 0 24 42 50
2008 FO-03 32 24 29 6 8 0 0 15 56 28

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 8 16 20 31 18 5 2 53 26 64
2014 FO-02 12 22 14 32 16 0 4 50 35 34
2014 FO-03 6 12 32 18 28 5 0 48 19 16
2011 FO 8 12 25 39 13 1 3 54 20 102
2011 FO-02 8 10 25 39 16 0 2 56 19 49
2011 FO-03 10 15 18 45 7 0 4 55 27 27
2008 FO 4 17 38 29 10 0 2 40 22 101
2008 FO-02 8 14 34 30 14 0 0 44 22 51
2008 FO-03 0 31 29 29 6 0 5 37 32 28

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 25 20 28 11 11 4 1 23 47 64
2014 FO-02 31 19 34 9 2 2 2 12 52 34
2014 FO-03 18 23 26 5 28 0 0 33 41 16
2011 FO 17 28 28 14 8 3 2 23 48 103
2011 FO-02 16 28 33 10 6 2 4 17 48 49
2011 FO-03 14 27 30 19 7 4 0 27 42 27
2008 FO 17 29 32 16 6 0 0 22 46 101
2008 FO-02 16 32 26 17 8 0 0 25 49 51
2008 FO-03 33 23 24 17 3 0 0 20 56 28

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 9 17 25 26 16 6 1 44 28 64
2014 FO-02 7 23 18 30 17 2 2 49 32 34
2014 FO-03 12 6 52 14 11 5 0 27 19 16
2011 FO 8 15 33 26 12 1 4 40 25 103
2011 FO-02 12 10 30 25 16 0 6 44 24 49
2011 FO-03 3 15 37 30 14 0 0 45 18 27
2008 FO 8 19 27 34 9 2 2 44 28 101
2008 FO-02 11 17 19 46 5 2 0 52 28 51
2008 FO-03 9 21 37 18 12 0 3 31 31 28

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 29 15 29 17 6 4 0 24 46 64
2014 FO-02 31 23 28 16 2 0 0 19 53 34
2014 FO-03 35 12 20 14 14 5 0 29 50 16

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 46 41 6 2 3 3 0 89 5 64
2014 FO-02 42 44 5 4 5 0 0 86 9 34
2014 FO-03 64 36 0 0 0 0 0 100 0 16
2011 FO 58 34 4 1 2 0 1 93 3 101
2011 FO-02 53 39 4 2 2 0 0 92 4 49
2011 FO-03 72 28 0 0 0 0 0 100 0 26

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 31 34 6 14 11 4 0 68 26 64
2014 FO-02 28 36 5 12 17 2 0 66 30 34
2014 FO-03 52 23 11 14 0 0 0 75 14 16

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 36 32 8 15 6 3 0 70 21 63
2014 FO-02 26 36 11 20 7 0 0 62 27 34
2014 FO-03 58 28 8 6 0 0 0 86 6 16

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 40 34 9 2 3 11 1 84 5 64
2014 FO-02 33 42 11 0 2 10 2 85 3 34
2014 FO-03 57 23 8 0 6 6 0 85 6 16

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 39 37 5 2 10 4 3 82 13 64
2014 FO-02 37 39 2 0 14 2 5 82 15 34
2014 FO-03 49 37 8 0 6 0 0 86 6 16
2011 FO 31 37 19 6 5 3 0 70 11 102
2011 FO-02 29 39 20 4 6 2 0 69 10 49
2011 FO-03 38 33 19 4 7 0 0 71 10 27

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 47 22 12 4 12 3 0 71 17 63
2014 FO-02 41 23 11 5 20 0 0 64 24 34
2014 FO-03 62 26 6 6 0 0 0 88 6 16
2011 FO 35 40 13 4 8 1 0 76 11 103
2011 FO-02 31 47 12 0 10 0 0 78 10 49
2011 FO-03 48 23 14 4 11 0 0 71 15 27
2008 FO 31 40 15 4 9 0 0 72 13 100
2008 FO-02 25 44 21 2 8 0 0 69 10 51
2008 FO-03 30 42 3 11 14 0 0 72 25 28

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 15 35 10 13 13 12 2 58 31 64
2014 FO-02 9 27 9 14 24 14 2 43 46 34
2014 FO-03 23 45 12 14 0 0 6 72 15 16

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 41 29 12 4 5 3 6 77 10 64
2014 FO-02 37 25 14 7 7 0 10 69 15 34
2014 FO-03 44 40 17 0 0 0 0 83 0 16
2011 FO 38 35 15 7 2 3 1 76 9 103
2011 FO-02 39 37 12 6 4 2 0 77 10 49
2011 FO-03 44 26 14 11 0 4 0 74 11 27

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 32 33 10 6 10 6 3 71 18 64
2014 FO-02 30 34 7 2 17 5 5 72 21 34
2014 FO-03 38 23 28 6 0 5 0 65 6 16
2011 FO 36 34 9 7 8 5 1 75 16 103
2011 FO-02 30 41 8 6 8 4 2 76 15 49
2011 FO-03 42 33 10 4 8 4 0 77 12 27
2008 FO 23 35 17 10 11 4 0 60 22 101
2008 FO-02 29 31 17 10 9 4 0 62 20 51
2008 FO-03 15 46 6 12 14 6 0 66 28 28

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 21 33 19 8 13 4 3 58 22 64
2014 FO-02 23 34 9 11 17 0 5 61 29 34
2014 FO-03 23 32 25 6 8 6 0 59 15 16
2011 FO 23 36 18 13 6 2 2 62 19 103
2011 FO-02 35 30 10 18 6 0 0 65 25 49
2011 FO-03 12 52 18 12 7 0 0 64 18 27

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 16 22 15 15 20 12 0 43 40 64
2014 FO-02 17 16 7 18 31 12 0 37 56 34
2014 FO-03 6 37 28 12 6 12 0 49 20 16
2011 FO 19 22 13 21 14 10 1 45 40 102
2011 FO-02 18 20 10 20 18 13 0 44 45 49
2011 FO-03 20 19 7 27 12 11 4 46 45 26

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 44 8 9 4 0 3 79 13 64
2014 FO-02 29 51 7 6 7 0 0 80 13 34
2014 FO-03 51 35 0 14 0 0 0 86 14 16
2011 FO 36 47 4 10 3 0 0 83 13 102
2011 FO-02 47 42 4 6 0 0 0 90 6 49
2011 FO-03 43 41 0 8 8 0 0 84 16 26
2008 FO 32 50 5 11 2 0 0 82 13 101
2008 FO-02 40 44 6 8 2 0 0 84 10 51
2008 FO-03 25 49 3 20 3 0 0 74 23 28

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 41 35 8 8 5 0 3 78 13 64
2014 FO-02 39 33 5 14 9 0 0 72 23 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16
2011 FO 43 41 4 7 5 1 0 85 12 102
2011 FO-02 39 41 8 6 6 0 0 80 12 49
2011 FO-03 52 38 0 4 7 0 0 90 10 27

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 49 32 6 6 4 3 0 84 10 64
2014 FO-02 49 37 2 5 7 0 0 86 12 34
2014 FO-03 63 31 6 0 0 0 0 94 0 16

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 68 19 5 4 0 0 4 91 4 64
2014 FO-02 67 16 7 7 0 0 3 86 7 34
2014 FO-03 77 23 0 0 0 0 0 100 0 16
2011 FO 64 26 2 2 0 0 6 96 2 102
2011 FO-02 69 18 4 4 0 0 4 91 4 49
2011 FO-03 78 22 0 0 0 0 0 100 0 26
2008 FO 70 17 6 2 0 0 5 91 2 101
2008 FO-02 64 24 9 2 0 0 2 89 2 51
2008 FO-03 77 8 3 5 0 0 6 91 6 28

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 64 20 4 2 3 2 4 91 5 64
2014 FO-02 74 11 2 2 2 4 3 93 5 34
2014 FO-03 57 25 6 6 6 0 0 82 12 16
2011 FO 66 20 3 4 2 0 5 91 6 102
2011 FO-02 67 18 6 2 4 0 2 87 6 49
2011 FO-03 73 18 0 8 0 0 0 92 8 26
2008 FO 70 8 5 7 2 0 8 86 9 101
2008 FO-02 70 8 4 6 4 0 9 85 11 51
2008 FO-03 72 10 6 8 0 0 3 85 9 28

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 70 12 5 4 1 3 5 89 6 64
2014 FO-02 72 7 2 7 2 0 10 87 10 34
2014 FO-03 75 16 8 0 0 0 0 92 0 16
2011 FO 68 16 5 3 1 1 6 91 4 102
2011 FO-02 71 15 4 4 2 0 4 89 7 49
2011 FO-03 86 7 4 4 0 0 0 93 4 27
2008 FO 70 14 2 4 1 0 9 92 6 101
2008 FO-02 71 15 2 6 2 0 4 89 9 51
2008 FO-03 73 8 0 5 0 0 14 94 6 28

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 80 5 3 3 1 3 5 92 4 64
2014 FO-02 79 2 2 5 2 0 10 90 8 34
2014 FO-03 86 6 8 0 0 0 0 92 0 16
2011 FO 76 12 3 0 1 1 7 96 1 102
2011 FO-02 75 14 2 0 2 0 6 96 2 49
2011 FO-03 89 3 4 0 0 0 4 96 0 27
2008 FO 75 10 2 2 1 0 10 95 3 101
2008 FO-02 76 10 5 0 2 0 7 93 2 51
2008 FO-03 75 5 0 5 0 0 15 94 6 28

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 66 18 2 0 4 4 5 93 4 64
2014 FO-02 77 9 0 0 7 0 7 92 8 34
2014 FO-03 58 23 11 0 0 8 0 88 0 16

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 63 16 1 0 5 9 6 92 6 64
2014 FO-02 65 12 2 0 9 4 7 87 11 34
2014 FO-03 70 17 0 0 0 14 0 100 0 16
2011 FO 70 17 4 2 1 3 3 93 3 102
2011 FO-02 73 15 6 4 2 0 0 87 6 48
2011 FO-03 71 18 4 0 0 4 4 96 0 27
2008 FO 66 21 4 3 1 1 3 91 5 101
2008 FO-02 63 25 6 2 0 2 2 92 2 51
2008 FO-03 66 26 0 5 0 0 3 94 6 28

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FO 22 78 63
2014 FO-02 24 76 34

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 37 13

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 81 13

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 57 13

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 55 13

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 75 13

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 63 13

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 50 13

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 63 13

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 75 13

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 46 13

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 70 13

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 46 13

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 69 13

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 0 13

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FO 69 13

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 20 14 14 10 11 27 4 50 30 63
2014 FO-02 14 12 11 10 17 29 7 40 42 33
2014 FO-03 34 22 26 6 6 6 0 60 12 16

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 33 29 8 11 9 9 0 68 23 64
2014 FO-02 30 32 5 13 14 7 0 66 29 34
2014 FO-03 42 29 12 6 6 6 0 75 12 16
2011 FO 32 41 13 8 5 1 0 74 13 102
2011 FO-02 40 33 16 6 4 0 0 73 10 48
2011 FO-03 33 39 11 12 4 0 0 73 16 27

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FO 15 85 64
2014 FO-02 22 78 34

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 13 19 12 6 8 38 4 55 24 63
2014 FO-02 12 14 9 5 13 48 0 49 34 33
2014 FO-03 19 26 31 0 6 18 0 55 7 16

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 31 34 8 7 7 13 0 75 16 64
2014 FO-02 25 37 9 8 9 11 0 70 20 34
2014 FO-03 36 35 12 0 6 12 0 80 7 16
2011 FO 38 40 9 1 6 6 0 83 8 103
2011 FO-02 47 32 10 0 6 4 0 83 6 49
2011 FO-03 37 39 4 4 8 8 0 83 13 27

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FO 25 75 62
2014 FO-02 19 81 33

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FO 71 29 14

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 61 39 0 0 0 0 0 100 0 11

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 18 51 12 8 3 4 4 75 12 64
2014 FO-02 23 55 17 5 0 0 0 78 5 34
2014 FO-03 12 69 0 6 8 5 0 85 15 16
2011 FO 23 55 7 9 1 3 2 83 10 102
2011 FO-02 29 56 10 4 0 0 0 85 4 48
2011 FO-03 25 56 0 12 4 0 4 84 16 27
2008 FO 23 45 13 11 5 1 2 70 17 100
2008 FO-02 24 44 16 12 4 0 0 68 16 50
2008 FO-03 30 61 3 3 3 0 0 91 6 28

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 9 24 18 17 4 25 3 46 29 64
2014 FO-02 7 26 9 23 7 28 0 45 42 34
2014 FO-03 18 35 37 0 0 11 0 59 0 16
2011 FO 13 25 18 10 7 23 4 52 23 102
2011 FO-02 12 21 20 10 6 23 7 47 24 48
2011 FO-03 14 26 22 0 11 27 0 55 15 27

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 27 32 18 3 5 12 4 70 9 64
2014 FO-02 28 30 19 5 9 9 0 64 15 34
2014 FO-03 29 45 14 0 0 11 0 84 0 16
2011 FO 30 38 8 7 5 11 1 77 14 102
2011 FO-02 29 46 6 8 2 8 0 82 11 48
2011 FO-03 33 33 4 4 11 12 4 79 17 27
2008 FO 19 40 21 8 7 2 3 62 16 101
2008 FO-02 20 41 23 4 7 2 2 64 12 51
2008 FO-03 24 44 9 16 3 3 0 70 20 28

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FO 21 38 12 3 5 17 4 75 10 64
2014 FO-02 26 38 12 5 9 9 0 71 15 34
2014 FO-03 12 45 20 0 0 23 0 74 0 16
2011 FO 30 36 9 5 9 12 0 74 16 102
2011 FO-02 32 37 12 6 8 4 0 72 15 48
2011 FO-03 30 33 7 0 11 19 0 78 13 27
2008 FO 19 31 24 15 4 4 3 53 21 101
2008 FO-02 19 32 23 16 6 4 0 54 22 51
2008 FO-03 25 23 21 22 6 3 0 49 29 28