2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group FI

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 29 48 12 8 4 0 0 76 12 3862
2014 FI-01 27 47 15 8 4 0 0 74 12 870
2014 FI-02 27 49 12 9 4 0 0 76 13 1307
2014 FI-03 29 48 12 7 4 0 0 77 11 1099
2014 FI-04 36 47 9 6 2 0 0 83 8 523
2011 FI 32 46 11 7 4 0 0 78 11 4119
2011 FI-01 31 44 13 7 5 0 0 75 12 1077
2011 FI-02 29 46 12 7 5 0 0 76 12 1293
2011 FI-03 32 48 11 6 3 0 0 81 9 1149
2011 FI-04 40 43 9 5 4 0 0 83 8 562
2008 FI 32 46 11 8 3 0 0 78 11 3190
2008 FI-01 28 48 10 8 5 0 0 77 13 848
2008 FI-02 28 48 13 8 3 0 0 76 11 980
2008 FI-03 36 42 11 9 2 0 0 78 11 884
2008 FI-04 43 43 7 6 2 0 0 85 8 399

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 66 29 4 1 1 0 0 95 2 3861
2014 FI-01 66 30 3 1 0 0 0 95 1 870
2014 FI-02 65 29 4 1 0 0 0 95 1 1306
2014 FI-03 66 28 4 1 1 0 0 94 2 1099
2014 FI-04 70 26 2 1 1 0 0 96 1 523
2011 FI 68 28 3 1 0 0 0 96 1 4128
2011 FI-01 69 27 2 1 0 0 0 97 1 1077
2011 FI-02 66 29 3 1 1 0 0 96 1 1297
2011 FI-03 68 28 3 0 1 0 0 96 1 1152
2011 FI-04 71 26 2 1 0 0 0 97 1 563

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 54 34 8 2 1 0 0 88 4 3858
2014 FI-01 55 32 9 3 1 0 0 87 4 870
2014 FI-02 52 36 9 2 1 0 0 88 3 1305
2014 FI-03 53 34 9 3 1 0 0 87 4 1098
2014 FI-04 62 30 5 2 1 0 0 92 2 523
2011 FI 52 36 8 2 1 0 0 88 4 4121
2011 FI-01 50 36 9 3 2 0 0 87 4 1075
2011 FI-02 49 38 9 3 1 0 0 87 4 1294
2011 FI-03 51 38 8 2 1 0 0 89 3 1151
2011 FI-04 63 29 6 2 1 0 0 92 2 562

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 35 44 12 5 3 0 0 80 8 3856
2014 FI-01 35 44 13 5 3 0 0 79 8 870
2014 FI-02 34 46 11 5 4 0 0 80 9 1305
2014 FI-03 37 43 12 6 3 0 0 80 8 1096
2014 FI-04 41 44 9 5 2 0 0 85 7 523
2011 FI 39 45 9 4 2 0 0 84 7 4124
2011 FI-01 39 44 9 5 2 0 0 84 8 1077
2011 FI-02 37 46 9 5 3 0 0 83 8 1297
2011 FI-03 40 45 9 3 2 0 0 85 5 1150
2011 FI-04 45 43 7 3 2 0 0 88 5 562
2008 FI 39 45 8 6 2 0 0 84 8 3199
2008 FI-01 37 46 7 6 3 0 0 84 9 850
2008 FI-02 35 48 9 6 2 0 0 83 8 982
2008 FI-03 42 41 9 5 2 0 0 84 7 888
2008 FI-04 44 44 6 5 1 0 0 88 5 400

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 30 37 17 9 6 1 0 68 14 3860
2014 FI-01 31 39 16 8 6 1 0 70 14 869
2014 FI-02 29 39 17 8 6 1 0 69 14 1307
2014 FI-03 31 36 18 8 6 1 0 68 14 1098
2014 FI-04 33 34 17 10 6 1 0 67 16 523
2011 FI 31 39 16 8 5 1 0 71 13 4120
2011 FI-01 35 36 15 9 4 1 0 72 12 1078
2011 FI-02 30 40 15 9 5 1 0 71 14 1296
2011 FI-03 29 42 17 8 4 1 0 71 12 1146
2011 FI-04 32 39 16 7 6 1 0 71 13 561

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 31 39 16 9 5 0 0 71 14 3857
2014 FI-01 31 41 15 8 5 0 0 72 13 866
2014 FI-02 30 40 16 9 5 0 0 70 14 1307
2014 FI-03 32 39 15 8 5 0 0 72 13 1098
2014 FI-04 34 37 16 9 4 0 0 71 13 523
2011 FI 31 43 14 8 4 0 0 74 12 4119
2011 FI-01 34 40 14 9 3 0 0 74 12 1077
2011 FI-02 30 44 14 8 4 0 0 73 13 1296
2011 FI-03 29 44 15 8 3 0 0 74 11 1147
2011 FI-04 34 42 11 8 4 1 0 76 12 560
2008 FI 31 42 14 9 4 0 0 73 13 3195
2008 FI-01 32 42 13 9 4 1 0 74 13 845
2008 FI-02 30 41 15 9 4 1 0 71 13 982
2008 FI-03 29 45 14 9 3 0 0 74 12 889
2008 FI-04 34 42 11 9 3 0 0 76 12 400

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 30 28 19 12 8 3 0 59 21 3860
2014 FI-01 29 28 20 11 10 4 0 59 21 868
2014 FI-02 30 27 18 13 9 2 0 59 22 1307
2014 FI-03 30 28 20 11 7 3 0 60 19 1099
2014 FI-04 32 27 18 11 7 3 0 62 19 523
2011 FI 31 29 17 11 7 4 0 62 20 4120
2011 FI-01 32 26 17 13 8 4 0 60 22 1075
2011 FI-02 29 30 18 11 8 4 0 61 20 1295
2011 FI-03 32 30 17 11 7 4 0 64 18 1150
2011 FI-04 34 30 17 10 7 3 0 66 17 561
2008 FI 29 29 18 12 7 4 0 61 20 3199
2008 FI-01 27 29 17 13 9 5 0 59 23 849
2008 FI-02 28 30 19 12 6 5 1 61 20 982
2008 FI-03 28 32 18 12 6 3 0 62 19 889
2008 FI-04 35 27 18 11 5 4 1 65 17 400
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 44 34 11 5 4 2 0 80 9 3860
2014 FI-01 47 32 10 5 4 2 0 81 9 869
2014 FI-02 43 35 11 6 4 2 1 79 10 1307
2014 FI-03 44 35 11 5 4 1 0 80 9 1098
2014 FI-04 46 32 11 5 4 2 0 79 9 523
2011 FI 43 34 11 6 4 2 0 79 10 4122
2011 FI-01 43 34 10 7 5 2 0 78 11 1072
2011 FI-02 42 35 12 5 3 2 1 79 9 1298
2011 FI-03 44 35 10 6 4 1 1 80 10 1152
2011 FI-04 46 33 11 5 3 2 0 81 9 561
2008 FI 41 34 12 7 4 3 0 76 11 3198
2008 FI-01 41 34 12 6 4 2 0 77 11 849
2008 FI-02 41 32 10 7 5 4 1 77 13 981
2008 FI-03 40 34 14 6 4 2 0 76 10 889
2008 FI-04 41 37 10 7 4 1 0 79 11 400

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 42 36 9 8 5 1 0 78 13 3861
2014 FI-01 43 36 9 6 5 0 0 79 11 869
2014 FI-02 41 37 9 8 4 1 0 79 12 1307
2014 FI-03 41 38 8 7 5 0 0 79 13 1099
2014 FI-04 45 32 9 9 4 1 0 78 13 523
2011 FI 40 37 10 8 5 0 0 77 13 4115
2011 FI-01 41 36 10 8 5 0 0 77 12 1072
2011 FI-02 38 37 11 9 4 0 0 75 13 1294
2011 FI-03 41 36 9 8 5 0 0 78 13 1150
2011 FI-04 41 38 8 8 4 1 0 80 12 560
2008 FI 37 38 9 9 6 1 0 76 15 3197
2008 FI-01 36 39 10 9 6 1 0 76 15 848
2008 FI-02 35 38 10 8 7 1 0 74 16 981
2008 FI-03 39 38 9 9 4 0 0 77 14 889
2008 FI-04 39 41 7 8 5 0 0 80 13 400

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 48 30 10 6 5 0 0 79 11 3859
2014 FI-01 51 29 10 5 4 1 0 80 10 870
2014 FI-02 47 31 11 6 5 0 0 78 11 1305
2014 FI-03 48 31 10 5 5 0 0 80 10 1098
2014 FI-04 50 28 9 7 5 0 0 79 12 523

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 24 39 16 9 5 7 0 68 15 3857
2014 FI-01 24 41 15 8 5 7 0 70 14 867
2014 FI-02 23 38 16 8 5 8 0 68 15 1306
2014 FI-03 25 40 15 9 5 5 0 68 16 1098
2014 FI-04 27 40 14 8 6 4 0 71 14 523
2011 FI 23 36 19 9 6 8 0 64 16 4120
2011 FI-01 26 34 18 9 6 8 0 65 16 1072
2011 FI-02 21 36 19 10 5 9 1 63 16 1297
2011 FI-03 22 36 21 8 6 7 0 63 15 1149
2011 FI-04 24 39 15 11 7 4 0 66 19 563

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 22 38 20 12 6 2 0 62 18 3860
2014 FI-01 22 38 19 11 8 3 0 62 19 868
2014 FI-02 21 38 20 12 6 2 0 61 18 1307
2014 FI-03 22 40 20 12 6 1 0 62 18 1099
2014 FI-04 28 36 18 11 6 1 0 65 18 523
2011 FI 21 39 20 10 7 3 0 62 18 4116
2011 FI-01 25 35 19 10 7 3 0 62 18 1072
2011 FI-02 19 40 20 11 7 3 0 61 18 1293
2011 FI-03 19 38 23 10 6 3 0 59 17 1151
2011 FI-04 21 43 17 9 8 1 0 65 17 561
2008 FI 23 40 18 10 7 3 0 65 17 3198
2008 FI-01 26 39 17 8 5 4 0 68 14 849
2008 FI-02 22 38 19 10 7 4 0 63 17 982
2008 FI-03 20 42 19 10 7 2 0 63 18 889
2008 FI-04 23 45 13 12 5 1 0 69 17 400

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 14 35 22 16 8 5 0 52 25 3856
2014 FI-01 16 33 21 15 8 7 0 53 25 865
2014 FI-02 15 35 22 15 7 6 0 53 23 1306
2014 FI-03 13 36 23 16 9 3 0 51 26 1099
2014 FI-04 15 40 18 17 8 2 0 56 25 523
2011 FI 12 39 22 14 7 6 0 54 23 4124
2011 FI-01 17 37 19 14 6 8 0 58 22 1077
2011 FI-02 11 39 22 13 7 8 0 54 21 1297
2011 FI-03 10 39 23 16 7 5 0 52 24 1149
2011 FI-04 10 42 22 15 9 3 0 54 24 562
2008 FI 11 38 20 17 8 6 0 52 26 3201
2008 FI-01 12 40 20 13 6 9 0 58 21 850
2008 FI-02 12 35 22 15 8 8 0 50 25 983
2008 FI-03 8 39 21 20 9 4 0 49 30 889
2008 FI-04 11 41 18 19 9 3 0 53 28 400

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 17 32 21 14 9 6 0 53 25 3858
2014 FI-01 17 31 22 13 10 7 0 52 25 867
2014 FI-02 16 33 21 14 9 8 0 53 24 1307
2014 FI-03 18 32 21 15 9 5 0 53 25 1098
2014 FI-04 22 33 19 14 7 4 0 58 22 523
2011 FI 16 35 20 13 9 8 0 55 23 4125
2011 FI-01 19 33 19 11 9 8 0 56 23 1076
2011 FI-02 15 35 21 12 8 9 0 55 23 1296
2011 FI-03 14 35 21 14 9 8 0 53 24 1152
2011 FI-04 20 38 17 13 7 5 0 61 21 562
2008 FI 14 36 19 13 9 8 0 55 24 3201
2008 FI-01 15 37 19 11 8 9 0 58 21 849
2008 FI-02 15 32 22 12 9 9 0 52 24 984
2008 FI-03 12 39 19 14 10 6 0 54 26 889
2008 FI-04 17 43 13 13 7 6 0 64 21 400

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 14 36 19 17 10 2 0 52 28 3857
2014 FI-01 16 36 19 16 11 3 0 53 28 866
2014 FI-02 13 37 20 17 9 3 0 52 27 1307
2014 FI-03 13 36 20 18 11 2 0 51 29 1098
2014 FI-04 17 40 14 16 11 1 0 58 28 523
2011 FI 14 39 19 17 9 2 0 55 26 4117
2011 FI-01 17 38 18 15 9 2 0 56 25 1071
2011 FI-02 14 39 20 17 8 2 0 54 26 1296
2011 FI-03 12 39 20 19 9 1 0 52 28 1149
2011 FI-04 14 44 15 18 9 1 0 58 27 562
2008 FI 13 42 17 19 8 2 0 55 27 3193
2008 FI-01 15 43 17 17 7 2 0 59 24 847
2008 FI-02 13 40 17 18 9 3 0 54 28 981
2008 FI-03 12 41 17 20 9 1 0 53 30 887
2008 FI-04 14 46 15 18 8 0 0 59 25 399

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 21 34 19 12 8 4 2 59 21 3855
2014 FI-01 21 36 19 11 8 4 2 60 20 868
2014 FI-02 19 32 20 13 9 4 2 55 24 1304
2014 FI-03 20 35 19 12 9 3 2 58 21 1097
2014 FI-04 31 38 14 11 5 2 0 70 16 523
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 25 39 17 11 7 0 0 65 18 3859
2014 FI-01 24 38 20 9 8 0 1 63 17 869
2014 FI-02 26 40 17 9 8 0 0 66 17 1305
2014 FI-03 25 39 17 12 6 0 0 65 19 1099
2014 FI-04 28 40 15 12 5 0 0 68 17 523
2011 FI 25 42 16 11 6 0 0 68 16 4127
2011 FI-01 25 41 16 10 8 1 0 66 18 1077
2011 FI-02 23 42 17 11 5 0 0 66 16 1298
2011 FI-03 26 44 15 11 4 0 0 70 15 1150
2011 FI-04 26 43 15 11 5 0 0 69 16 563

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 11 25 19 17 10 13 4 43 33 3860
2014 FI-01 10 21 20 17 11 17 3 40 36 869
2014 FI-02 9 23 19 17 10 16 5 41 35 1307
2014 FI-03 11 27 20 18 10 11 5 45 32 1099
2014 FI-04 18 31 18 17 7 6 4 54 26 523

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 37 38 12 7 4 1 1 76 12 3862
2014 FI-01 39 37 11 6 5 2 1 78 11 870
2014 FI-02 37 38 12 8 4 0 1 77 12 1307
2014 FI-03 36 40 12 7 5 0 0 76 12 1099
2014 FI-04 37 37 12 8 4 1 0 75 12 523
2011 FI 34 41 12 9 5 0 0 75 13 4122
2011 FI-01 35 41 12 7 5 0 0 76 12 1074
2011 FI-02 32 40 13 10 4 1 0 73 14 1296
2011 FI-03 34 41 11 9 5 0 0 75 14 1152
2011 FI-04 35 41 11 9 4 0 0 75 13 561
2008 FI 30 39 14 10 6 1 1 70 17 3197
2008 FI-01 33 37 13 9 6 1 1 71 16 848
2008 FI-02 29 37 15 10 8 1 1 67 18 982
2008 FI-03 28 42 14 10 5 0 0 71 16 889
2008 FI-04 31 41 11 11 4 1 0 73 16 399

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 43 36 10 4 3 3 1 83 7 3860
2014 FI-01 43 35 10 3 4 4 1 82 7 870
2014 FI-02 44 35 9 4 3 3 1 83 7 1305
2014 FI-03 43 37 9 4 3 2 1 83 8 1099
2014 FI-04 45 36 10 4 2 2 1 84 6 523
2011 FI 41 34 12 5 4 3 1 78 9 4115
2011 FI-01 41 34 12 4 5 3 0 77 10 1072
2011 FI-02 39 35 12 5 4 3 1 78 9 1298
2011 FI-03 42 34 11 5 3 3 1 80 9 1147
2011 FI-04 46 32 10 6 4 2 0 80 10 559
2008 FI 36 33 14 6 5 5 1 73 12 3188
2008 FI-01 37 32 14 6 4 6 1 74 11 847
2008 FI-02 34 30 16 5 7 7 2 70 13 977
2008 FI-03 35 35 13 6 5 3 1 74 12 887
2008 FI-04 39 37 11 6 5 2 1 78 11 398

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 20 36 16 9 4 5 11 66 15 1632
2014 FI-01 18 38 15 11 3 4 10 65 17 135
2014 FI-02 20 34 19 6 7 6 9 63 15 308
2014 FI-03 19 37 16 10 2 5 12 66 14 693
2014 FI-04 24 36 12 8 4 5 11 71 15 466

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 30 44 11 10 4 1 1 75 14 3860
2014 FI-01 27 39 14 12 5 2 1 69 17 869
2014 FI-02 28 44 12 10 4 1 0 74 14 1307
2014 FI-03 30 45 10 9 4 1 0 76 14 1099
2014 FI-04 38 46 6 6 3 0 0 85 9 523
2011 FI 31 43 11 9 4 2 1 75 13 4127
2011 FI-01 29 41 11 10 5 2 1 73 16 1077
2011 FI-02 29 42 13 9 4 2 1 73 13 1297
2011 FI-03 32 43 11 9 3 1 0 76 13 1151
2011 FI-04 38 45 6 8 2 1 0 84 10 563
2008 FI 32 43 10 9 4 2 0 76 14 3195
2008 FI-01 30 42 10 10 5 2 0 74 16 849
2008 FI-02 30 42 10 11 4 3 1 74 16 983
2008 FI-03 33 44 11 8 4 1 0 77 12 887
2008 FI-04 38 44 8 7 2 0 0 83 9 398

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 29 33 13 10 7 6 1 67 19 3858
2014 FI-01 24 28 16 14 9 8 2 58 25 868
2014 FI-02 24 34 14 12 8 7 1 63 22 1307
2014 FI-03 32 37 13 8 5 5 1 73 14 1098
2014 FI-04 43 36 8 6 5 2 0 81 11 523
2011 FI 34 32 12 9 6 6 1 70 16 4122
2011 FI-01 29 30 14 11 7 8 1 65 20 1076
2011 FI-02 28 32 14 11 6 8 1 66 19 1296
2011 FI-03 38 32 11 8 5 5 1 74 14 1149
2011 FI-04 46 35 7 5 4 2 1 84 9 562
2008 FI 33 34 12 8 6 6 0 72 15 3193
2008 FI-01 27 34 14 9 8 9 0 66 19 849
2008 FI-02 29 33 13 10 7 8 1 68 18 982
2008 FI-03 39 34 12 7 4 3 0 76 12 886
2008 FI-04 46 34 9 6 3 2 0 82 9 398

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 30 43 11 11 6 0 0 72 16 3857
2014 FI-01 27 42 11 12 7 0 0 69 19 869
2014 FI-02 28 42 12 11 6 0 0 71 17 1304
2014 FI-03 31 44 11 9 6 0 0 75 14 1098
2014 FI-04 37 42 8 8 5 0 0 80 12 523
2011 FI 32 42 12 9 4 0 0 75 13 4127
2011 FI-01 30 42 12 11 6 0 0 72 16 1078
2011 FI-02 30 43 13 10 4 0 0 73 14 1297
2011 FI-03 32 43 13 8 3 0 1 76 11 1151
2011 FI-04 43 37 10 6 2 0 1 82 8 562
2008 FI 29 43 12 11 4 0 0 72 15 3201
2008 FI-01 24 47 13 10 5 0 0 71 16 851
2008 FI-02 26 42 13 13 5 0 0 69 18 983
2008 FI-03 32 41 13 10 3 0 1 73 14 888
2008 FI-04 39 41 9 7 2 0 1 81 9 400

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 39 44 9 5 2 0 0 83 7 3861
2014 FI-01 35 43 13 7 2 1 0 78 9 870
2014 FI-02 36 45 10 6 3 0 0 82 9 1307
2014 FI-03 41 46 7 4 2 0 0 86 6 1098
2014 FI-04 50 41 6 2 1 0 0 91 4 523
2011 FI 42 42 9 4 2 0 0 84 7 4122
2011 FI-01 39 42 11 5 3 0 0 81 8 1078
2011 FI-02 38 44 10 5 3 0 0 82 8 1296
2011 FI-03 44 42 8 3 2 0 0 87 5 1147
2011 FI-04 51 38 5 5 1 0 0 89 6 562
2008 FI 40 44 9 5 2 0 0 84 7 3198
2008 FI-01 34 47 9 6 4 0 0 81 10 850
2008 FI-02 35 47 11 5 2 0 0 82 7 983
2008 FI-03 46 40 8 5 1 0 0 86 6 887
2008 FI-04 51 38 5 3 2 0 0 89 5 399

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 47 40 7 4 2 0 0 87 7 3859
2014 FI-01 39 42 10 6 3 0 0 81 9 870
2014 FI-02 43 41 8 5 2 0 0 85 7 1306
2014 FI-03 50 40 5 3 1 0 0 90 5 1097
2014 FI-04 61 34 2 3 1 0 0 94 3 523
2011 FI 46 41 6 4 2 0 0 88 6 4127
2011 FI-01 39 44 7 6 4 0 0 83 10 1077
2011 FI-02 41 45 7 4 2 0 0 86 6 1297
2011 FI-03 52 40 5 3 1 0 0 91 4 1152
2011 FI-04 62 32 3 3 1 0 0 94 3 562
2008 FI 47 42 5 4 2 0 0 89 6 3201
2008 FI-01 39 45 7 6 3 0 0 83 9 851
2008 FI-02 43 44 7 5 2 0 0 87 6 983
2008 FI-03 51 42 4 2 1 0 0 93 3 888
2008 FI-04 62 33 1 2 2 0 0 96 4 400

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 27 38 15 12 7 2 0 66 19 3860
2014 FI-01 28 38 12 12 8 2 0 67 21 868
2014 FI-02 26 37 16 12 7 2 0 64 19 1307
2014 FI-03 27 39 14 11 6 2 0 67 18 1099
2014 FI-04 30 38 15 12 4 2 0 69 16 523
2011 FI 30 38 14 10 6 2 0 70 16 4125
2011 FI-01 32 37 11 10 7 2 0 71 18 1078
2011 FI-02 27 39 16 10 6 1 0 67 17 1296
2011 FI-03 29 40 14 10 5 1 0 70 15 1150
2011 FI-04 33 37 14 10 5 1 0 71 15 562
2008 FI 27 39 16 10 7 1 0 66 17 3195
2008 FI-01 29 38 17 8 7 2 0 68 15 850
2008 FI-02 25 37 17 12 7 1 0 64 20 981
2008 FI-03 25 40 16 11 7 1 0 66 18 886
2008 FI-04 29 44 13 8 5 1 0 74 13 399

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 21 30 15 16 15 2 2 53 32 3862
2014 FI-01 17 25 18 17 19 2 2 44 38 870
2014 FI-02 18 31 15 17 16 2 1 51 34 1307
2014 FI-03 24 33 14 14 11 2 1 59 26 1099
2014 FI-04 27 32 12 14 12 2 2 61 27 523
2011 FI 21 32 14 15 15 2 1 55 31 4122
2011 FI-01 21 28 14 16 18 2 1 50 35 1078
2011 FI-02 19 33 14 16 15 1 1 53 32 1294
2011 FI-03 22 36 15 12 12 2 1 60 25 1149
2011 FI-04 23 31 14 16 12 1 2 57 29 562
2008 FI 24 35 12 14 13 1 1 60 28 3194
2008 FI-01 22 32 12 16 15 1 2 56 32 848
2008 FI-02 22 37 13 13 13 2 1 61 26 981
2008 FI-03 26 37 12 14 10 0 1 63 25 887
2008 FI-04 28 33 11 12 14 1 2 62 26 399

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 26 46 13 9 5 0 0 72 15 3861
2014 FI-01 21 45 17 10 7 0 0 66 17 870
2014 FI-02 23 47 15 10 5 0 0 70 16 1306
2014 FI-03 29 46 12 8 5 0 0 76 12 1099
2014 FI-04 36 46 6 8 4 0 0 82 12 523
2011 FI 32 45 11 8 4 0 0 77 12 4120
2011 FI-01 28 46 13 9 4 0 0 74 13 1077
2011 FI-02 28 48 11 7 5 0 0 77 12 1295
2011 FI-03 35 45 10 8 3 0 0 79 11 1150
2011 FI-04 41 41 8 6 4 0 0 82 10 560

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 32 41 14 7 5 0 0 74 12 3859
2014 FI-01 30 41 16 7 6 0 0 71 13 869
2014 FI-02 30 43 15 8 4 0 0 73 13 1306
2014 FI-03 35 41 12 7 5 0 0 76 12 1098
2014 FI-04 39 40 12 5 4 0 0 79 10 523

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 31 43 13 8 4 0 0 74 13 3859
2014 FI-01 31 43 13 8 5 0 0 74 13 870
2014 FI-02 29 44 15 8 4 0 0 73 12 1306
2014 FI-03 31 43 13 9 4 0 0 74 13 1098
2014 FI-04 35 42 10 7 5 0 0 77 12 523
2011 FI 36 43 11 6 2 0 0 80 8 4119
2011 FI-01 37 42 13 5 2 1 1 79 8 1075
2011 FI-02 35 42 13 7 2 1 0 78 8 1294
2011 FI-03 35 46 9 6 2 0 0 82 9 1151
2011 FI-04 37 44 10 6 3 1 0 82 8 561

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 42 35 11 7 4 0 1 78 12 3860
2014 FI-01 42 35 11 6 5 0 1 78 11 869
2014 FI-02 44 35 10 6 4 0 1 80 10 1306
2014 FI-03 41 35 10 8 5 0 0 77 13 1099
2014 FI-04 38 36 13 8 5 0 0 74 13 523
2011 FI 45 37 8 6 3 0 1 82 10 4126
2011 FI-01 47 36 7 6 3 0 1 84 8 1077
2011 FI-02 45 36 9 5 3 1 0 82 9 1297
2011 FI-03 44 38 7 8 4 0 0 82 11 1152
2011 FI-04 39 39 9 7 6 0 0 78 13 562

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 33 28 10 10 10 2 7 67 22 3860
2014 FI-01 33 27 10 9 10 2 9 67 22 870
2014 FI-02 35 30 11 9 8 2 6 70 19 1305
2014 FI-03 35 27 9 11 10 2 4 67 23 1099
2014 FI-04 29 24 8 11 10 2 16 65 25 523
2011 FI 35 27 10 10 8 1 9 69 21 4126
2011 FI-01 34 27 11 8 7 2 10 70 18 1077
2011 FI-02 36 27 10 10 8 1 8 70 20 1297
2011 FI-03 38 29 9 10 8 1 5 72 19 1152
2011 FI-04 26 22 9 13 13 0 17 57 32 562
2008 FI 37 27 10 10 8 2 6 70 19 3200
2008 FI-01 39 27 9 8 7 2 7 73 17 851
2008 FI-02 38 29 11 10 6 2 5 71 17 983
2008 FI-03 41 28 9 11 7 2 2 72 19 887
2008 FI-04 29 21 10 13 12 0 16 59 29 400

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 35 40 16 6 3 0 0 75 9 3860
2014 FI-01 42 38 13 4 2 0 0 80 6 869
2014 FI-02 41 40 13 4 2 0 0 82 5 1306
2014 FI-03 29 43 18 7 3 0 0 72 10 1099
2014 FI-04 23 37 21 13 7 0 0 59 20 523
2011 FI 35 38 16 7 3 0 0 73 11 4120
2011 FI-01 45 35 13 5 1 0 0 80 6 1076
2011 FI-02 38 41 13 5 3 0 0 80 8 1293
2011 FI-03 29 40 19 9 3 0 0 69 12 1149
2011 FI-04 21 33 23 13 10 0 0 55 23 563
2008 FI 26 39 20 10 4 0 0 66 14 3198
2008 FI-01 34 39 17 7 3 0 0 74 10 849
2008 FI-02 31 41 17 8 2 1 0 72 10 983
2008 FI-03 21 39 24 12 5 0 0 59 17 887
2008 FI-04 13 37 26 17 8 0 0 50 24 400

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 49 26 8 6 6 3 4 80 12 3861
2014 FI-01 54 24 6 4 5 2 3 83 10 870
2014 FI-02 50 24 8 5 5 4 4 80 11 1306
2014 FI-03 47 27 8 6 7 4 3 79 13 1099
2014 FI-04 42 29 9 8 5 3 4 77 14 523
2011 FI 48 30 7 6 5 2 2 81 12 4120
2011 FI-01 51 29 6 5 5 2 2 84 10 1077
2011 FI-02 49 30 7 7 4 1 2 81 12 1293
2011 FI-03 47 30 9 5 6 2 2 79 12 1150
2011 FI-04 40 32 8 8 6 2 4 76 15 562

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 FI 34 32 34 3861
2014 FI-01 31 34 35 869
2014 FI-02 37 29 34 1307
2014 FI-03 32 34 34 1099
2014 FI-04 36 35 29 523
2011 FI 35 35 30 4125
2011 FI-01 34 32 34 1076
2011 FI-02 39 31 30 1296
2011 FI-03 31 39 30 1151
2011 FI-04 34 39 26 563

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 FI 9 36 43 5 6 1307
2014 FI-01 3 43 39 7 7 264
2014 FI-02 6 42 41 5 5 482
2014 FI-03 14 31 47 4 4 351
2014 FI-04 18 24 46 4 7 187
2011 FI 9 38 43 4 6 1428
2011 FI-01 7 43 38 5 7 365
2011 FI-02 7 43 40 4 6 500
2011 FI-03 11 34 48 2 6 357
2011 FI-04 19 24 52 2 3 193
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 38 45 11 4 2 0 0 83 6 3860
2014 FI-01 32 47 12 5 3 1 0 80 7 870
2014 FI-02 37 45 12 4 2 0 0 82 6 1306
2014 FI-03 37 46 11 4 2 0 0 84 6 1099
2014 FI-04 50 39 7 3 1 0 0 89 5 522
2011 FI 38 46 10 4 2 0 0 84 6 4123
2011 FI-01 36 46 11 5 2 0 0 82 7 1076
2011 FI-02 37 46 11 4 2 0 0 83 6 1295
2011 FI-03 38 48 10 3 1 0 0 86 4 1152
2011 FI-04 47 41 7 3 1 0 0 89 4 561
2008 FI 40 43 9 5 3 0 0 83 8 3200
2008 FI-01 35 46 10 6 3 0 0 80 9 850
2008 FI-02 38 43 10 5 3 1 0 82 8 983
2008 FI-03 41 43 9 4 3 0 0 84 7 888
2008 FI-04 52 39 4 3 1 0 0 91 5 400

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 26 46 16 8 4 1 0 72 12 3861
2014 FI-01 26 46 16 7 3 1 0 73 11 870
2014 FI-02 26 45 16 7 4 1 0 73 11 1307
2014 FI-03 23 47 18 7 4 1 0 71 11 1099
2014 FI-04 28 45 12 10 4 0 0 74 14 522
2011 FI 27 46 15 8 3 1 0 75 10 4120
2011 FI-01 29 45 15 8 2 1 0 75 10 1071
2011 FI-02 27 47 14 7 3 1 0 76 10 1296
2011 FI-03 26 45 17 8 3 1 0 72 11 1151
2011 FI-04 28 50 11 7 3 1 0 79 10 563

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 21 40 20 7 3 9 0 67 11 3862
2014 FI-01 22 41 18 6 3 10 0 69 10 870
2014 FI-02 22 40 19 6 4 9 0 68 11 1307
2014 FI-03 19 38 24 7 3 8 0 62 11 1099
2014 FI-04 23 42 17 8 3 7 0 70 12 523
2011 FI 22 43 18 6 2 8 0 71 9 4117
2011 FI-01 25 39 19 6 2 9 0 70 9 1075
2011 FI-02 22 45 16 5 2 9 1 74 8 1293
2011 FI-03 20 42 21 7 3 8 0 67 10 1149
2011 FI-04 20 47 17 8 2 6 0 71 11 561

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 10 28 39 16 6 1 2 22 39 3857
2014 FI-01 8 24 37 19 7 1 3 28 34 866
2014 FI-02 9 26 41 16 5 1 2 22 36 1307
2014 FI-03 11 31 38 13 5 0 1 19 42 1098
2014 FI-04 12 32 38 13 5 0 1 18 44 523
2011 FI 10 27 37 18 6 1 2 24 38 4122
2011 FI-01 7 22 35 23 8 2 2 32 31 1074
2011 FI-02 8 25 38 19 6 1 2 26 34 1296
2011 FI-03 12 31 36 15 4 1 2 19 44 1150
2011 FI-04 13 33 38 13 2 0 0 15 46 563
2008 FI 10 30 38 16 5 1 1 21 41 3191
2008 FI-01 9 25 38 18 7 1 3 26 35 846
2008 FI-02 10 25 39 18 6 1 1 24 35 981
2008 FI-03 11 37 36 13 2 0 1 15 48 885
2008 FI-04 12 36 40 10 2 0 1 12 48 400

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 10 20 31 23 11 3 3 36 32 3852
2014 FI-01 9 18 30 23 12 4 5 38 30 867
2014 FI-02 10 18 31 24 11 4 3 37 30 1303
2014 FI-03 10 22 31 24 10 2 2 35 33 1096
2014 FI-04 12 21 33 22 10 1 1 33 34 523
2011 FI 8 18 31 26 12 2 3 40 28 4117
2011 FI-01 7 17 27 26 15 4 4 44 26 1072
2011 FI-02 7 17 31 27 12 3 3 42 26 1294
2011 FI-03 8 19 32 25 10 1 3 37 29 1149
2011 FI-04 12 21 32 24 9 1 2 34 33 563
2008 FI 11 22 29 23 10 2 2 35 34 3187
2008 FI-01 8 18 27 25 15 3 4 43 28 844
2008 FI-02 12 20 30 23 11 3 1 36 34 979
2008 FI-03 12 26 31 23 7 1 1 30 38 886
2008 FI-04 14 24 31 23 6 0 2 30 38 400

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 15 26 33 15 6 2 2 22 43 3855
2014 FI-01 14 22 34 16 7 3 4 25 38 868
2014 FI-02 13 25 34 16 6 2 3 23 40 1304
2014 FI-03 18 29 32 14 6 1 1 20 48 1098
2014 FI-04 19 29 33 13 5 1 1 18 48 522
2011 FI 13 24 35 17 7 1 3 25 38 4114
2011 FI-01 11 20 33 21 10 2 4 33 33 1072
2011 FI-02 11 22 38 17 7 2 3 25 35 1293
2011 FI-03 14 26 36 15 6 1 2 21 41 1148
2011 FI-04 20 29 30 16 5 0 1 21 49 562
2008 FI 12 24 36 18 6 1 3 26 37 3184
2008 FI-01 9 21 34 21 9 2 4 32 32 843
2008 FI-02 11 24 34 19 7 2 2 28 37 978
2008 FI-03 12 28 38 16 4 0 2 20 41 886
2008 FI-04 15 23 40 17 4 0 1 21 38 399

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 9 18 38 24 9 1 1 33 28 3850
2014 FI-01 5 12 35 30 13 2 3 45 18 863
2014 FI-02 7 16 40 26 9 1 1 36 24 1303
2014 FI-03 12 22 39 21 6 0 1 28 33 1098
2014 FI-04 12 28 40 14 5 0 1 19 41 523
2011 FI 8 20 36 24 9 1 2 34 29 4115
2011 FI-01 6 14 33 29 14 1 3 45 21 1072
2011 FI-02 6 16 38 28 9 1 2 38 23 1295
2011 FI-03 10 24 39 20 6 0 2 26 34 1148
2011 FI-04 13 34 33 18 2 0 0 20 47 561
2008 FI 9 21 36 24 9 1 1 33 30 3178
2008 FI-01 5 14 33 31 13 1 2 46 20 842
2008 FI-02 7 19 36 26 10 1 1 37 27 975
2008 FI-03 10 25 40 19 5 0 0 24 35 886
2008 FI-04 15 30 38 15 3 0 0 18 44 398

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 17 25 31 17 7 1 2 25 43 3858
2014 FI-01 14 23 28 18 10 2 4 31 39 868
2014 FI-02 15 22 33 20 7 2 2 28 38 1307
2014 FI-03 18 28 31 14 6 1 2 21 47 1097
2014 FI-04 21 29 31 12 5 1 1 17 51 523
2011 FI 13 24 31 20 8 1 3 29 39 4118
2011 FI-01 12 19 28 24 12 1 4 38 33 1072
2011 FI-02 11 21 31 24 9 2 3 35 33 1297
2011 FI-03 15 28 34 15 5 1 2 21 45 1147
2011 FI-04 18 34 31 12 3 0 2 15 53 563
2008 FI 14 24 31 18 9 1 2 28 40 3187
2008 FI-01 10 17 30 22 15 1 4 40 28 845
2008 FI-02 12 22 32 20 10 1 3 31 36 977
2008 FI-03 17 29 32 15 5 1 2 20 48 887
2008 FI-04 20 34 31 10 3 0 1 14 55 400

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 9 18 31 25 11 2 3 38 29 3854
2014 FI-01 10 17 27 25 12 4 5 41 30 866
2014 FI-02 9 17 32 25 11 2 3 39 27 1305
2014 FI-03 10 19 32 25 10 1 3 37 30 1097
2014 FI-04 8 19 35 23 12 1 2 36 28 523
2011 FI 10 20 32 22 10 2 3 34 32 4113
2011 FI-01 10 21 29 22 11 3 4 36 33 1073
2011 FI-02 9 19 33 23 10 2 3 35 30 1294
2011 FI-03 10 21 34 23 8 2 3 32 33 1146
2011 FI-04 10 20 36 22 10 0 2 32 31 561
2008 FI 17 28 30 16 6 2 2 23 46 3192
2008 FI-01 15 25 29 17 9 3 3 28 42 847
2008 FI-02 15 27 30 16 8 2 2 24 44 981
2008 FI-03 19 32 29 15 3 1 2 19 52 886
2008 FI-04 19 27 34 14 3 0 2 18 47 400

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 11 22 37 18 7 2 2 27 35 3854
2014 FI-01 10 18 36 19 9 3 4 31 31 867
2014 FI-02 10 20 38 20 8 3 2 29 31 1306
2014 FI-03 13 25 37 17 6 1 2 24 38 1096
2014 FI-04 12 28 37 16 5 0 1 22 40 522

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 60 35 3 1 0 0 0 95 2 3861
2014 FI-01 62 32 4 2 0 0 0 94 2 870
2014 FI-02 59 36 3 1 0 0 0 95 2 1307
2014 FI-03 60 36 2 1 1 0 0 96 2 1098
2014 FI-04 65 32 2 1 0 0 0 97 1 523
2011 FI 63 33 3 1 0 0 0 96 2 4120
2011 FI-01 62 34 3 2 1 0 0 95 2 1076
2011 FI-02 60 35 3 2 0 0 0 95 2 1292
2011 FI-03 65 31 3 1 0 0 0 96 1 1151
2011 FI-04 67 31 1 1 0 0 0 98 1 562

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 46 32 8 8 5 1 0 79 12 3862
2014 FI-01 43 33 8 9 6 1 0 77 15 870
2014 FI-02 43 32 10 8 5 1 0 76 14 1307
2014 FI-03 48 33 8 6 4 0 0 81 11 1099
2014 FI-04 56 31 5 5 3 0 0 87 8 523

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 44 41 7 5 2 0 0 85 7 3861
2014 FI-01 43 42 8 5 2 0 0 85 7 869
2014 FI-02 43 41 8 6 2 0 0 84 8 1307
2014 FI-03 45 42 7 4 2 0 0 87 7 1099
2014 FI-04 49 40 4 5 2 0 0 89 7 523

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 41 39 11 3 2 4 0 84 5 3861
2014 FI-01 40 40 11 2 2 4 0 83 5 870
2014 FI-02 42 39 10 3 2 3 0 84 5 1306
2014 FI-03 41 39 11 2 2 5 0 84 4 1099
2014 FI-04 47 38 8 2 1 4 0 88 3 523

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 40 42 10 3 2 2 0 84 5 3859
2014 FI-01 41 42 9 3 3 3 0 85 6 868
2014 FI-02 38 43 11 3 2 2 0 83 6 1306
2014 FI-03 41 41 11 3 2 2 0 84 5 1099
2014 FI-04 47 40 8 2 1 1 0 88 4 523
2011 FI 35 44 12 4 3 3 0 81 7 4122
2011 FI-01 36 41 12 5 3 3 0 79 8 1076
2011 FI-02 33 45 13 3 2 4 0 81 6 1294
2011 FI-03 33 47 12 3 3 2 0 82 6 1151
2011 FI-04 40 44 10 3 2 2 0 85 5 562

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 46 39 8 3 2 0 0 86 6 3857
2014 FI-01 47 39 9 3 2 0 0 86 5 870
2014 FI-02 46 39 9 3 2 1 0 86 6 1307
2014 FI-03 46 40 8 3 2 0 0 87 5 1095
2014 FI-04 51 39 5 3 2 0 0 90 5 522
2011 FI 41 43 9 4 2 1 0 84 6 4116
2011 FI-01 45 38 9 4 3 0 0 84 7 1077
2011 FI-02 39 45 9 4 2 1 0 84 6 1293
2011 FI-03 38 46 10 4 2 1 0 84 6 1148
2011 FI-04 45 42 8 3 2 1 0 88 5 559
2008 FI 37 44 10 6 2 0 0 82 8 3196
2008 FI-01 37 47 9 5 2 0 0 84 7 848
2008 FI-02 35 44 10 7 2 1 0 80 10 983
2008 FI-03 36 44 12 5 3 1 0 81 7 887
2008 FI-04 42 42 9 5 2 0 0 84 7 399

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 29 34 15 9 6 4 4 68 16 3861
2014 FI-01 28 32 14 9 7 5 5 67 18 870
2014 FI-02 28 32 17 8 6 4 4 66 16 1307
2014 FI-03 28 36 15 9 4 3 4 70 14 1099
2014 FI-04 34 36 11 8 5 2 4 75 14 523

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 31 48 11 3 1 4 0 84 4 3860
2014 FI-01 31 48 11 3 2 5 1 83 5 869
2014 FI-02 30 48 12 3 2 5 0 82 5 1306
2014 FI-03 31 50 11 2 1 4 0 85 4 1099
2014 FI-04 38 48 8 3 0 3 0 89 3 523
2011 FI 31 45 14 4 1 4 0 79 6 4122
2011 FI-01 32 44 14 4 1 4 1 80 5 1076
2011 FI-02 29 46 15 5 1 5 0 78 6 1296
2011 FI-03 29 46 15 4 1 4 0 79 5 1150
2011 FI-04 35 43 13 4 1 4 0 82 5 561

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 32 41 11 7 4 3 1 77 11 3862
2014 FI-01 31 42 11 7 5 3 1 76 12 870
2014 FI-02 29 42 13 7 4 3 2 75 11 1307
2014 FI-03 31 42 11 8 3 3 1 77 11 1099
2014 FI-04 44 37 7 7 3 1 1 83 10 523
2011 FI 32 39 12 9 4 4 1 74 13 4122
2011 FI-01 30 38 13 10 5 4 1 71 15 1075
2011 FI-02 29 41 13 9 3 5 1 73 13 1295
2011 FI-03 33 38 11 9 4 4 1 75 13 1150
2011 FI-04 41 37 9 6 5 2 0 79 11 563
2008 FI 29 37 14 10 5 4 1 69 16 3197
2008 FI-01 27 36 14 11 5 6 1 67 18 849
2008 FI-02 25 38 15 10 6 5 1 67 17 982
2008 FI-03 29 38 13 10 6 4 1 70 16 887
2008 FI-04 38 38 11 5 5 3 0 79 10 400

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 22 35 21 10 5 5 1 62 16 3857
2014 FI-01 18 36 21 10 6 6 2 59 18 867
2014 FI-02 20 35 23 10 4 6 2 59 16 1307
2014 FI-03 24 35 19 11 4 5 1 63 17 1098
2014 FI-04 31 36 16 9 4 3 1 70 13 522
2011 FI 18 36 20 12 6 7 1 59 19 4125
2011 FI-01 16 33 21 14 7 8 2 55 23 1074
2011 FI-02 17 36 22 12 5 7 1 57 19 1297
2011 FI-03 18 36 21 13 5 7 1 58 20 1152
2011 FI-04 24 43 16 10 4 3 0 69 15 563

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 13 23 19 16 13 13 4 43 34 3858
2014 FI-01 12 23 19 16 13 13 3 42 35 868
2014 FI-02 12 25 19 15 13 13 3 43 34 1305
2014 FI-03 14 22 19 16 12 14 3 43 34 1099
2014 FI-04 16 24 16 15 12 14 4 48 33 523
2011 FI 12 22 20 14 10 17 4 43 31 4119
2011 FI-01 13 22 20 14 10 17 4 44 31 1074
2011 FI-02 11 23 21 15 9 17 4 44 30 1293
2011 FI-03 11 21 19 13 12 18 5 43 33 1151
2011 FI-04 14 19 20 15 10 16 5 43 32 562

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 41 45 5 6 2 0 0 87 9 3860
2014 FI-01 40 47 4 7 2 0 0 88 8 869
2014 FI-02 44 43 5 6 2 0 0 87 8 1307
2014 FI-03 40 46 5 6 2 0 0 87 9 1099
2014 FI-04 41 46 5 6 2 0 0 87 8 522
2011 FI 45 45 3 6 2 0 0 89 8 4124
2011 FI-01 45 45 3 6 1 0 0 90 7 1078
2011 FI-02 45 43 4 7 2 0 0 88 8 1297
2011 FI-03 45 46 3 5 1 0 0 90 7 1148
2011 FI-04 43 45 3 6 3 0 0 88 9 562
2008 FI 45 45 3 6 2 0 0 89 7 3196
2008 FI-01 45 46 2 5 2 0 0 91 6 849
2008 FI-02 43 46 3 6 1 0 0 90 7 981
2008 FI-03 45 45 4 5 2 0 0 89 7 888
2008 FI-04 47 39 3 8 2 0 0 87 10 399

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 45 38 7 6 4 0 0 83 10 3858
2014 FI-01 45 38 7 6 4 0 0 83 10 869
2014 FI-02 48 37 6 6 3 0 0 85 10 1306
2014 FI-03 45 38 7 6 4 0 0 83 10 1097
2014 FI-04 43 37 6 7 6 0 0 80 13 523
2011 FI 46 37 7 6 3 0 0 84 10 4118
2011 FI-01 47 37 7 7 3 0 0 83 10 1072
2011 FI-02 46 37 7 6 3 0 0 84 9 1294
2011 FI-03 46 39 7 6 3 0 0 85 9 1151
2011 FI-04 48 34 6 8 4 0 0 82 12 562

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 46 40 7 4 2 0 0 87 6 3856
2014 FI-01 41 44 7 5 2 0 0 85 8 870
2014 FI-02 47 40 7 4 2 0 0 87 6 1305
2014 FI-03 47 39 8 4 2 1 0 86 6 1096
2014 FI-04 53 36 6 4 1 0 0 89 5 523

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 67 25 4 2 1 0 1 93 3 3856
2014 FI-01 68 23 4 3 1 0 0 92 4 869
2014 FI-02 67 25 3 3 1 0 1 93 3 1304
2014 FI-03 67 26 3 2 1 1 0 93 3 1097
2014 FI-04 66 28 4 2 1 0 0 94 2 523
2011 FI 71 22 3 3 1 0 1 93 4 4122
2011 FI-01 73 21 2 3 1 0 0 95 4 1077
2011 FI-02 70 21 4 3 1 0 1 92 4 1295
2011 FI-03 69 24 3 2 1 0 0 94 3 1149
2011 FI-04 71 22 3 3 1 1 0 93 4 562
2008 FI 70 22 3 4 1 0 0 92 4 3194
2008 FI-01 74 19 3 3 1 0 0 94 3 847
2008 FI-02 67 24 3 4 1 1 0 92 5 982
2008 FI-03 68 23 4 4 1 0 0 91 5 888
2008 FI-04 72 20 3 3 2 0 0 92 4 398

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 52 26 7 10 4 0 1 78 14 3856
2014 FI-01 55 25 7 8 4 0 1 81 12 867
2014 FI-02 52 25 7 9 5 0 1 78 14 1306
2014 FI-03 51 26 8 10 4 0 0 77 15 1097
2014 FI-04 49 29 6 12 5 0 0 78 16 523
2011 FI 55 23 7 11 4 0 1 78 15 4123
2011 FI-01 62 19 6 9 3 0 1 82 12 1078
2011 FI-02 54 23 6 11 4 0 1 78 15 1297
2011 FI-03 50 26 8 13 4 0 0 76 16 1148
2011 FI-04 52 25 7 12 5 0 0 77 17 562
2008 FI 54 23 6 11 4 0 1 78 15 3191
2008 FI-01 65 18 6 8 3 0 1 83 11 846
2008 FI-02 51 24 8 11 4 0 1 76 16 982
2008 FI-03 48 27 6 14 5 0 0 75 19 886
2008 FI-04 52 27 5 10 6 0 0 78 16 398

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 63 22 5 5 3 0 2 87 8 3862
2014 FI-01 67 18 6 4 3 0 3 87 7 870
2014 FI-02 62 22 5 6 2 0 2 86 8 1307
2014 FI-03 62 23 5 5 3 0 0 86 9 1099
2014 FI-04 64 23 6 5 1 0 1 88 6 523
2011 FI 62 22 6 6 2 0 2 86 8 4116
2011 FI-01 66 19 6 4 2 0 3 88 6 1073
2011 FI-02 61 22 7 6 2 0 2 84 9 1295
2011 FI-03 60 24 6 7 2 0 1 85 9 1149
2011 FI-04 61 26 5 6 2 0 1 87 8 560
2008 FI 59 21 6 6 4 0 4 83 11 3201
2008 FI-01 64 17 6 5 3 0 4 85 8 851
2008 FI-02 56 21 6 7 5 0 4 80 13 983
2008 FI-03 58 23 5 7 4 0 3 83 11 889
2008 FI-04 61 20 6 7 4 0 2 83 11 400

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 76 16 3 2 2 0 2 94 4 3858
2014 FI-01 75 16 2 2 2 0 2 94 4 870
2014 FI-02 76 16 3 2 1 0 2 94 3 1306
2014 FI-03 77 16 2 2 2 0 1 93 4 1096
2014 FI-04 80 13 3 2 1 0 1 94 3 523
2011 FI 77 14 3 2 1 0 2 93 4 4118
2011 FI-01 79 13 3 2 1 0 3 94 3 1073
2011 FI-02 74 16 4 2 2 0 2 92 4 1297
2011 FI-03 78 15 3 2 1 0 1 93 3 1149
2011 FI-04 78 13 3 3 1 0 1 92 4 560
2008 FI 78 11 3 3 2 0 3 92 5 3188
2008 FI-01 80 10 3 2 2 0 4 94 3 845
2008 FI-02 74 12 4 2 3 0 4 91 6 977
2008 FI-03 79 12 3 4 1 0 2 92 5 888
2008 FI-04 78 11 3 5 3 0 1 90 7 399

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 49 30 9 5 2 1 3 82 8 3862
2014 FI-01 52 28 7 4 3 2 4 85 7 870
2014 FI-02 48 31 9 5 2 1 3 82 8 1307
2014 FI-03 47 32 11 6 3 1 1 80 9 1099
2014 FI-04 50 31 10 6 2 0 1 82 8 523

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 63 27 5 2 1 1 1 93 3 3862
2014 FI-01 65 25 3 2 1 1 1 93 3 870
2014 FI-02 63 26 5 2 1 2 2 92 3 1307
2014 FI-03 62 29 6 1 1 1 1 92 2 1099
2014 FI-04 66 26 3 2 1 1 1 94 2 523
2011 FI 68 21 6 2 1 1 1 91 3 4124
2011 FI-01 68 20 6 3 0 1 2 91 3 1077
2011 FI-02 66 22 6 3 1 1 2 90 4 1295
2011 FI-03 67 23 6 1 1 1 1 91 2 1151
2011 FI-04 73 19 4 2 1 1 0 93 3 562
2008 FI 64 23 7 3 1 1 2 89 4 3199
2008 FI-01 67 21 6 2 1 1 2 91 3 850
2008 FI-02 60 24 7 4 1 2 2 88 5 982
2008 FI-03 62 25 7 3 1 1 2 89 4 888
2008 FI-04 68 20 7 2 2 0 1 89 4 400

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 14 86 3852
2014 FI-01 13 87 867
2014 FI-02 13 87 1304
2014 FI-03 15 85 1096
2014 FI-04 14 86 522

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 37 531
2014 FI-01 38 115
2014 FI-02 44 163
2014 FI-03 34 165
2014 FI-04 35 71

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 69 531
2014 FI-01 71 115
2014 FI-02 68 163
2014 FI-03 68 165
2014 FI-04 67 71

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 12 531
2014 FI-01 5 115
2014 FI-02 12 163
2014 FI-03 15 165
2014 FI-04 18 71

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 1 531
2014 FI-04 0 71

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 2 531
2014 FI-02 3 163

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 1 531

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 4 531
2014 FI-03 6 165

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 38 533
2014 FI-01 33 116
2014 FI-02 31 164
2014 FI-03 43 165
2014 FI-04 50 71

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 41 533
2014 FI-01 41 116
2014 FI-02 38 164
2014 FI-03 44 165
2014 FI-04 40 71

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 43 533
2014 FI-01 53 116
2014 FI-02 37 164
2014 FI-03 40 165
2014 FI-04 44 71

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 42 533
2014 FI-01 39 116
2014 FI-02 42 164
2014 FI-03 43 165
2014 FI-04 46 71

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 30 533
2014 FI-01 32 116
2014 FI-02 28 164
2014 FI-03 30 165
2014 FI-04 34 71

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 57 533
2014 FI-01 49 116
2014 FI-02 63 164
2014 FI-03 57 165
2014 FI-04 52 71

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 31 533
2014 FI-01 25 116
2014 FI-02 27 164
2014 FI-03 35 165
2014 FI-04 35 71

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 1 533
2014 FI-04 0 71

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 6 533
2014 FI-02 8 164
2014 FI-03 7 165

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 12 533
2014 FI-01 14 116
2014 FI-02 13 164
2014 FI-03 13 165
2014 FI-04 7 71

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 46 533
2014 FI-01 49 116
2014 FI-02 44 164
2014 FI-03 47 165
2014 FI-04 41 71

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 26 533
2014 FI-01 22 116
2014 FI-02 27 164
2014 FI-03 30 165
2014 FI-04 24 71

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 10 533
2014 FI-01 13 116
2014 FI-02 9 164
2014 FI-03 8 165
2014 FI-04 11 71

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 50 533
2014 FI-01 47 116
2014 FI-02 52 164
2014 FI-03 53 165
2014 FI-04 48 71

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 29 533
2014 FI-01 28 116
2014 FI-02 25 164
2014 FI-03 34 165
2014 FI-04 30 71

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 14 533
2014 FI-01 9 116
2014 FI-02 14 164
2014 FI-03 13 165
2014 FI-04 23 71

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 16 533
2014 FI-01 18 116
2014 FI-02 20 164
2014 FI-03 14 165
2014 FI-04 13 71

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 11 533
2014 FI-01 9 116
2014 FI-02 10 164
2014 FI-03 11 165
2014 FI-04 12 71

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 4 533
2014 FI-02 4 164
2014 FI-03 4 165

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 13 533
2014 FI-01 12 116
2014 FI-02 11 164
2014 FI-03 17 165
2014 FI-04 7 71

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 11 533
2014 FI-01 16 116
2014 FI-02 9 164
2014 FI-03 8 165
2014 FI-04 18 71

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 FI 28 533
2014 FI-01 25 116
2014 FI-02 29 164
2014 FI-03 26 165
2014 FI-04 29 71

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 11 512
2014 FI-01 11 113
2014 FI-02 10 157
2014 FI-03 13 158
2014 FI-04 8 67

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 17 512
2014 FI-01 14 113
2014 FI-02 22 157
2014 FI-03 18 158
2014 FI-04 11 67

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 9 512
2014 FI-01 13 113
2014 FI-02 9 157
2014 FI-03 7 158
2014 FI-04 9 67

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 10 512
2014 FI-01 11 113
2014 FI-02 9 157
2014 FI-03 12 158

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 9 512
2014 FI-01 9 113
2014 FI-02 13 157
2014 FI-03 9 158

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 14 512
2014 FI-01 14 113
2014 FI-02 13 157
2014 FI-03 15 158
2014 FI-04 13 67

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 16 512
2014 FI-01 10 113
2014 FI-02 15 157
2014 FI-03 20 158
2014 FI-04 18 67

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 9 512
2014 FI-01 16 113
2014 FI-02 7 157
2014 FI-03 10 158

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 17 512
2014 FI-01 22 113
2014 FI-02 13 157
2014 FI-03 18 158
2014 FI-04 15 67

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 31 512
2014 FI-01 34 113
2014 FI-02 30 157
2014 FI-03 29 158
2014 FI-04 30 67

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 11 512
2014 FI-01 10 113
2014 FI-02 12 157
2014 FI-03 9 158
2014 FI-04 14 67

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 46 512
2014 FI-01 50 113
2014 FI-02 45 157
2014 FI-03 43 158
2014 FI-04 40 67

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI-01 0 113
2014 FI-04 0 67

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 52 512
2014 FI-01 47 113
2014 FI-02 46 157
2014 FI-03 55 158
2014 FI-04 67 67

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 FI 10 512
2014 FI-01 16 113
2014 FI-02 4 157
2014 FI-03 10 158
2014 FI-04 16 67

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 12 16 18 5 5 34 10 52 16 3858
2014 FI-01 13 17 17 5 5 32 10 53 18 867
2014 FI-02 11 16 18 5 5 35 10 50 17 1307
2014 FI-03 12 16 18 5 4 36 10 52 15 1099
2014 FI-04 15 16 18 4 4 33 10 55 13 523

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 23 33 19 5 3 16 2 68 9 3856
2014 FI-01 21 32 19 5 4 17 2 66 11 869
2014 FI-02 22 35 18 4 3 16 2 69 9 1305
2014 FI-03 23 31 20 5 2 17 1 67 9 1098
2014 FI-04 26 34 19 4 3 12 2 71 7 522
2011 FI 28 40 15 5 2 10 0 76 8 4118
2011 FI-01 29 40 14 5 3 9 0 76 8 1076
2011 FI-02 28 42 14 4 2 10 0 78 6 1296
2011 FI-03 26 39 17 5 2 10 0 73 8 1147
2011 FI-04 33 39 13 5 2 8 0 78 7 560

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 6 94 3856
2014 FI-01 7 93 868
2014 FI-02 7 93 1306
2014 FI-03 5 95 1096
2014 FI-04 4 96 523

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 30 232
2014 FI-01 29 59
2014 FI-02 34 92
2014 FI-03 23 52
2014 FI-04 32 22

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 85 232
2014 FI-01 90 59
2014 FI-02 82 92
2014 FI-03 85 52
2014 FI-04 82 22

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 6 232

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI-01 0 59
2014 FI-03 0 52
2014 FI-04 0 22

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 5 232
2014 FI-02 7 92

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI-01 0 59
2014 FI-03 0 52
2014 FI-04 0 22

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 9 232
2014 FI-02 12 92

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 28 232
2014 FI-01 18 58
2014 FI-02 31 92
2014 FI-03 26 53
2014 FI-04 36 22

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 23 232
2014 FI-01 12 58
2014 FI-02 32 92
2014 FI-03 20 53
2014 FI-04 22 22

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 17 232
2014 FI-01 10 58
2014 FI-02 21 92
2014 FI-03 16 53

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 4 232
2014 FI-02 5 92
2014 FI-04 0 22

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 22 232
2014 FI-01 20 58
2014 FI-02 30 92
2014 FI-03 18 53

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 17 232
2014 FI-01 12 58
2014 FI-02 20 92
2014 FI-03 22 53

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI-02 0 92
2014 FI-03 0 53
2014 FI-04 0 22

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 4 232
2014 FI-02 5 92
2014 FI-04 0 22

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 12 232
2014 FI-01 15 58
2014 FI-02 9 92
2014 FI-03 20 53
2014 FI-04 0 22

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 9 232
2014 FI-01 10 58
2014 FI-02 7 92
2014 FI-03 9 53
2014 FI-04 22 22

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI-03 0 53
2014 FI-04 0 22

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 32 232
2014 FI-01 38 58
2014 FI-02 31 92
2014 FI-03 23 53
2014 FI-04 34 22

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 22 233
2014 FI-01 20 59
2014 FI-02 22 92
2014 FI-03 24 53

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 12 233
2014 FI-01 8 59
2014 FI-02 12 92
2014 FI-03 17 53

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 5 233

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 11 233
2014 FI-01 18 59
2014 FI-02 10 92

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 4 233
2014 FI-02 7 92
2014 FI-03 0 53

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 3 233
2014 FI-03 0 53

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 8 233
2014 FI-02 8 92
2014 FI-03 10 53

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 7 233
2014 FI-02 7 92

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 FI 58 233
2014 FI-01 57 59
2014 FI-02 56 92
2014 FI-03 64 53
2014 FI-04 61 22

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 5 224
2014 FI-02 7 88
2014 FI-03 0 53

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 11 224
2014 FI-01 10 56
2014 FI-02 11 88
2014 FI-03 13 53

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI-04 0 20

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 3 224
2014 FI-04 0 20

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI-01 0 56
2014 FI-03 0 53

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 6 224
2014 FI-02 7 88

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 14 224
2014 FI-02 18 88
2014 FI-03 16 53

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 9 224
2014 FI-01 13 56
2014 FI-02 8 88
2014 FI-03 9 53

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 10 224
2014 FI-01 14 56
2014 FI-02 7 88
2014 FI-03 15 53

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 16 224
2014 FI-01 21 56
2014 FI-02 18 88
2014 FI-03 11 53
2014 FI-04 0 20

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 7 224
2014 FI-01 10 56
2014 FI-02 9 88

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 45 224
2014 FI-01 56 56
2014 FI-02 47 88
2014 FI-03 41 53

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 3 224
2014 FI-01 0 56
2014 FI-04 0 20

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 57 224
2014 FI-01 55 56
2014 FI-02 52 88
2014 FI-03 62 53
2014 FI-04 79 20

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 FI 10 224
2014 FI-01 14 56
2014 FI-03 13 53

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 13 15 17 2 2 41 10 56 9 3858
2014 FI-01 14 18 16 3 3 37 10 59 11 868
2014 FI-02 11 16 17 3 3 40 10 54 12 1307
2014 FI-03 13 13 19 1 2 42 10 54 6 1098
2014 FI-04 16 16 14 1 1 44 8 66 4 522

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 26 32 17 3 2 20 2 73 6 3859
2014 FI-01 24 32 15 3 3 21 2 73 8 869
2014 FI-02 25 32 17 3 2 19 2 73 6 1306
2014 FI-03 27 30 18 2 1 21 1 73 4 1099
2014 FI-04 29 34 15 2 1 17 2 78 4 522
2011 FI 32 39 13 3 1 11 0 81 5 4123
2011 FI-01 34 38 13 2 2 10 0 80 5 1076
2011 FI-02 31 39 14 3 1 11 0 79 5 1294
2011 FI-03 31 39 13 2 1 13 0 80 4 1151
2011 FI-04 36 40 10 2 1 11 0 86 3 563

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 11 89 3852
2014 FI-01 12 88 869
2014 FI-02 13 87 1304
2014 FI-03 12 88 1095
2014 FI-04 7 93 521

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 FI 79 21 438
2014 FI-01 75 25 104
2014 FI-02 78 22 167
2014 FI-03 81 19 127
2014 FI-04 86 14 34

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 54 32 6 5 2 0 1 87 7 347
2014 FI-01 51 30 7 6 3 1 2 83 9 78
2014 FI-02 49 34 7 7 2 0 1 84 9 131
2014 FI-03 58 35 2 4 1 0 0 93 5 103
2014 FI-04 68 18 14 0 0 0 0 86 0 29

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 30 56 9 3 1 1 1 87 4 3858
2014 FI-01 27 54 12 4 1 1 0 83 5 868
2014 FI-02 27 59 9 4 1 0 0 86 4 1307
2014 FI-03 32 58 8 2 0 0 0 90 2 1098
2014 FI-04 37 51 4 2 0 1 5 93 2 523
2011 FI 29 54 8 4 1 1 2 86 5 4120
2011 FI-01 26 54 10 7 2 1 1 82 8 1076
2011 FI-02 27 57 9 5 1 1 1 84 6 1293
2011 FI-03 32 55 8 2 1 1 1 88 3 1151
2011 FI-04 35 51 3 2 0 0 8 94 3 561
2008 FI 33 52 8 4 1 1 2 86 5 3200
2008 FI-01 27 53 8 7 3 1 1 82 9 851
2008 FI-02 31 53 10 4 1 0 1 85 5 983
2008 FI-03 37 52 7 2 1 0 1 90 3 888
2008 FI-04 39 46 5 2 0 0 8 92 2 399

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 9 23 21 5 3 29 10 53 12 3859
2014 FI-01 10 25 22 6 3 25 9 53 14 868
2014 FI-02 9 25 22 5 2 27 9 54 12 1307
2014 FI-03 9 20 22 4 3 30 12 50 11 1099
2014 FI-04 10 20 16 5 2 34 13 57 13 523
2011 FI 9 23 22 5 3 29 10 51 13 4115
2011 FI-01 9 23 24 6 3 27 8 50 14 1075
2011 FI-02 9 24 23 5 3 26 9 51 13 1293
2011 FI-03 8 21 22 4 3 32 11 49 12 1149
2011 FI-04 10 21 18 3 3 31 15 57 10 559

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 44 37 9 3 1 5 1 86 5 3860
2014 FI-01 44 35 9 3 1 7 1 85 5 869
2014 FI-02 43 39 9 3 1 5 1 86 4 1307
2014 FI-03 45 37 8 3 2 5 0 87 5 1099
2014 FI-04 44 34 9 2 1 5 5 87 3 523
2011 FI 42 37 9 3 1 6 2 86 4 4124
2011 FI-01 40 37 9 2 2 8 2 85 4 1077
2011 FI-02 42 38 10 3 1 5 1 85 4 1296
2011 FI-03 43 39 8 3 1 4 2 87 4 1151
2011 FI-04 42 31 10 3 1 4 9 85 4 561
2008 FI 44 40 7 2 1 5 2 89 3 3199
2008 FI-01 43 39 8 2 0 6 1 89 2 851
2008 FI-02 44 38 7 3 1 5 1 89 4 982
2008 FI-03 45 42 8 2 1 2 1 89 3 888
2008 FI-04 40 40 5 2 1 4 8 91 3 399

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 FI 36 38 12 4 2 8 1 81 6 3857
2014 FI-01 33 39 12 3 2 10 1 80 6 868
2014 FI-02 36 38 12 3 2 8 1 81 6 1307
2014 FI-03 37 39 11 4 2 7 0 82 7 1098
2014 FI-04 39 33 10 4 1 7 5 83 6 522
2011 FI 35 38 12 3 2 8 3 81 6 4120
2011 FI-01 34 37 12 3 2 11 2 81 5 1076
2011 FI-02 35 38 12 3 2 8 1 81 6 1294
2011 FI-03 35 40 12 3 2 7 2 82 5 1151
2011 FI-04 35 34 10 5 2 6 9 81 7 560
2008 FI 40 39 9 4 2 5 2 84 6 3199
2008 FI-01 42 37 9 3 1 6 1 86 4 849
2008 FI-02 38 40 10 4 2 4 1 83 7 983
2008 FI-03 41 40 9 4 1 4 1 85 6 889
2008 FI-04 41 36 6 5 1 2 8 86 7 400