2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group ED

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 47 36 9 5 3 0 0 83 8 390
2014 ED-01 48 37 10 1 3 0 0 85 5 209
2014 ED-02 41 36 11 10 2 0 0 77 12 90
2014 ED-03 45 31 7 4 12 0 0 77 16 31
2014 ED-04 54 38 3 4 0 0 0 93 4 24
2011 ED 49 34 8 5 3 0 0 83 8 506
2011 ED-01 54 30 11 3 2 0 0 84 5 262
2011 ED-02 44 35 6 11 4 0 0 80 15 113
2011 ED-03 52 33 7 0 8 0 0 85 8 42
2011 ED-04 43 42 6 6 2 0 0 85 9 36
2011 ED-05 40 39 5 5 11 0 0 78 16 13
2011 ED-06 45 47 8 0 0 0 0 92 0 18
2008 ED 49 37 8 3 3 0 0 87 6 374
2008 ED-01 53 37 7 2 1 0 0 90 3 190
2008 ED-02 38 40 11 4 8 0 0 78 11 79
2008 ED-03 54 32 6 6 2 0 0 85 9 34
2008 ED-04 57 29 15 0 0 0 0 85 0 26
2008 ED-05 67 14 0 12 8 0 0 81 19 14

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 75 20 2 1 1 0 0 95 2 388
2014 ED-01 73 20 3 2 2 1 0 93 3 207
2014 ED-02 78 20 1 0 0 0 0 98 0 90
2014 ED-03 90 10 0 0 0 0 0 100 0 31
2014 ED-04 80 11 8 0 0 0 0 92 0 24
2011 ED 66 28 4 0 1 0 1 94 2 510
2011 ED-01 62 30 5 1 2 0 0 92 3 264
2011 ED-02 70 24 4 0 0 0 1 95 0 114
2011 ED-03 82 18 0 0 0 0 0 100 0 42
2011 ED-04 66 34 0 0 0 0 0 100 0 36
2011 ED-05 68 32 0 0 0 0 0 100 0 13
2011 ED-06 67 33 0 0 0 0 0 100 0 19

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 68 24 4 1 3 0 0 92 4 388
2014 ED-01 67 25 5 1 2 1 0 93 2 208
2014 ED-02 66 22 3 0 8 0 0 89 8 90
2014 ED-03 76 22 0 2 0 0 0 98 2 31
2014 ED-04 85 15 0 0 0 0 0 100 0 23
2011 ED 61 31 5 1 1 0 0 93 2 510
2011 ED-01 63 30 5 1 0 0 0 94 1 265
2011 ED-02 62 30 6 1 1 0 0 92 2 114
2011 ED-03 59 30 11 0 0 0 0 89 0 42
2011 ED-04 60 38 0 0 2 0 0 98 2 36
2011 ED-05 31 52 0 5 11 0 0 84 16 13
2011 ED-06 67 33 0 0 0 0 0 100 0 18

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 56 29 7 5 2 0 0 86 7 390
2014 ED-01 57 30 9 2 2 0 1 87 4 209
2014 ED-02 53 31 7 7 2 1 0 84 9 90
2014 ED-03 51 26 2 16 5 0 0 77 21 31
2014 ED-04 66 27 7 0 0 0 0 93 0 24
2011 ED 54 34 6 4 1 0 0 89 5 508
2011 ED-01 57 33 7 3 0 0 0 90 3 263
2011 ED-02 49 36 5 8 2 0 0 85 10 114
2011 ED-03 61 24 7 6 0 2 0 87 6 42
2011 ED-04 56 35 4 2 2 0 0 91 5 36
2011 ED-05 53 30 5 0 11 0 0 84 11 13
2011 ED-06 43 57 0 0 0 0 0 100 0 18
2008 ED 52 39 4 3 3 0 0 90 6 376
2008 ED-01 56 37 2 5 0 0 0 93 5 191
2008 ED-02 41 41 6 4 8 0 0 82 11 80
2008 ED-03 49 39 2 2 8 0 0 88 11 34
2008 ED-04 59 41 0 0 0 0 0 100 0 26
2008 ED-05 74 12 14 0 0 0 0 86 0 14

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 24 36 15 11 12 1 0 61 24 391
2014 ED-01 26 35 14 10 12 1 1 63 23 210
2014 ED-02 24 38 18 11 9 1 0 62 20 90
2014 ED-03 16 20 10 23 24 7 0 38 51 31
2014 ED-04 23 44 15 17 0 0 0 67 17 24
2011 ED 27 36 16 13 7 1 0 63 20 506
2011 ED-01 29 34 17 11 8 1 0 64 19 262
2011 ED-02 23 40 12 19 5 1 0 64 24 114
2011 ED-03 21 31 24 13 9 2 0 54 22 42
2011 ED-04 37 41 10 6 6 0 0 78 13 36
2011 ED-05 17 22 34 16 11 0 0 38 27 13
2011 ED-06 36 41 0 18 5 0 0 77 23 18

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 23 34 18 13 11 1 0 57 24 391
2014 ED-01 25 33 19 11 11 1 0 59 22 210
2014 ED-02 23 34 22 13 8 0 0 58 21 90
2014 ED-03 16 18 10 26 24 7 0 36 53 31
2014 ED-04 26 44 12 17 0 0 0 70 17 24
2011 ED 25 36 19 15 6 0 0 61 20 509
2011 ED-01 28 34 21 10 7 0 0 62 17 264
2011 ED-02 22 39 16 20 4 0 0 61 23 114
2011 ED-03 18 39 16 25 1 0 0 57 27 42
2011 ED-04 24 50 8 12 6 0 0 74 18 36
2011 ED-05 17 24 26 22 11 0 0 41 33 13
2011 ED-06 36 33 13 14 4 0 0 69 18 18
2008 ED 30 34 17 12 6 1 0 65 18 376
2008 ED-01 36 34 14 12 4 0 0 70 16 192
2008 ED-02 19 36 17 15 11 2 0 56 27 79
2008 ED-03 34 19 25 11 11 0 0 53 22 34
2008 ED-04 39 38 20 3 0 0 0 77 3 26
2008 ED-05 25 53 14 8 0 0 0 78 8 14

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 27 24 19 15 10 4 1 54 27 391
2014 ED-01 30 23 19 13 11 4 0 55 25 210
2014 ED-02 25 22 22 17 12 2 0 49 29 90
2014 ED-03 14 22 15 37 10 2 0 37 48 31
2014 ED-04 18 46 10 16 4 3 3 68 22 24
2011 ED 29 25 16 13 9 6 1 59 24 508
2011 ED-01 30 25 14 12 11 6 2 60 24 263
2011 ED-02 27 23 17 17 6 9 0 56 25 114
2011 ED-03 24 32 20 10 14 0 0 56 24 42
2011 ED-04 28 27 15 17 11 2 0 56 29 36
2011 ED-05 33 21 8 27 11 0 0 53 38 13
2011 ED-06 36 34 13 4 5 8 0 76 10 18
2008 ED 28 24 18 13 9 6 1 57 24 375
2008 ED-01 35 23 18 12 6 5 1 62 19 190
2008 ED-02 16 21 22 16 14 9 3 42 33 80
2008 ED-03 18 26 14 15 15 12 0 50 34 34
2008 ED-04 41 32 7 17 3 0 0 74 19 26
2008 ED-05 36 24 5 27 8 0 0 60 35 14
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 42 25 9 10 11 2 0 69 21 391
2014 ED-01 41 28 9 10 10 2 0 70 20 210
2014 ED-02 56 16 9 5 11 2 1 74 17 90
2014 ED-03 30 13 13 33 9 2 0 44 43 31
2014 ED-04 35 48 4 10 3 0 0 83 13 24
2011 ED 34 32 15 10 6 3 1 68 16 509
2011 ED-01 35 31 14 10 6 4 0 68 17 263
2011 ED-02 40 34 13 6 5 2 1 76 11 114
2011 ED-03 21 31 31 14 1 1 0 53 16 42
2011 ED-04 27 36 21 8 8 0 0 63 17 36
2011 ED-05 25 23 22 19 11 0 0 48 30 13
2011 ED-06 32 53 8 0 4 4 0 88 4 19
2008 ED 34 31 12 10 9 3 0 68 19 377
2008 ED-01 36 31 13 10 7 3 0 69 17 192
2008 ED-02 29 40 8 4 14 5 0 72 20 80
2008 ED-03 41 15 19 17 7 2 0 57 24 34
2008 ED-04 33 38 5 15 8 0 0 71 23 26
2008 ED-05 45 28 5 14 8 0 0 73 22 14

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 41 29 7 10 13 0 0 70 23 391
2014 ED-01 38 33 7 10 11 1 0 72 21 210
2014 ED-02 56 21 3 9 11 0 0 78 20 90
2014 ED-03 27 20 8 21 24 0 0 47 45 31
2014 ED-04 36 40 9 8 6 0 0 76 15 24
2011 ED 31 39 13 10 5 1 1 71 15 509
2011 ED-01 34 37 13 8 6 1 0 72 14 265
2011 ED-02 35 38 12 10 3 1 1 74 13 113
2011 ED-03 16 38 27 16 1 1 0 55 18 42
2011 ED-04 21 49 11 6 11 2 0 71 17 35
2011 ED-05 33 19 5 43 0 0 0 52 43 13
2011 ED-06 26 56 8 3 4 4 0 85 7 19
2008 ED 32 30 14 15 9 1 0 62 24 377
2008 ED-01 36 24 16 17 6 1 0 60 23 192
2008 ED-02 24 46 7 9 11 3 0 71 21 80
2008 ED-03 28 31 12 21 6 2 0 60 28 34
2008 ED-04 42 15 14 20 9 0 0 57 29 26
2008 ED-05 45 22 11 7 15 0 0 67 22 14

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 42 24 10 8 15 0 1 67 23 390
2014 ED-01 41 28 7 10 13 1 0 70 23 209
2014 ED-02 53 23 9 5 11 0 0 75 16 90
2014 ED-03 29 9 8 16 38 0 0 38 54 31
2014 ED-04 46 10 28 3 4 0 9 61 8 24

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 17 26 25 10 11 11 0 49 24 391
2014 ED-01 21 28 18 9 12 12 0 56 24 210
2014 ED-02 15 22 38 8 12 4 0 39 21 90
2014 ED-03 11 11 20 28 12 18 0 27 49 31
2014 ED-04 14 47 25 7 0 7 0 66 7 24
2011 ED 22 29 20 11 8 10 1 57 21 511
2011 ED-01 26 27 18 9 9 11 0 60 20 265
2011 ED-02 17 29 24 12 8 10 0 51 22 114
2011 ED-03 11 33 32 12 7 6 0 47 20 42
2011 ED-04 15 47 10 14 4 11 0 69 20 36
2011 ED-05 22 14 32 16 11 5 0 38 29 13
2011 ED-06 34 31 15 7 4 5 5 71 12 19

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 15 26 23 16 16 4 0 43 33 391
2014 ED-01 17 29 21 14 16 2 0 47 31 210
2014 ED-02 15 21 27 12 20 3 0 38 34 90
2014 ED-03 11 16 13 34 19 7 0 29 57 31
2014 ED-04 14 41 25 18 0 3 0 56 18 24
2011 ED 20 29 21 16 11 3 0 50 28 511
2011 ED-01 22 26 22 16 11 3 0 50 27 265
2011 ED-02 18 30 23 12 12 5 0 50 26 114
2011 ED-03 16 26 26 22 10 0 0 42 32 42
2011 ED-04 20 38 21 15 4 2 0 59 19 36
2011 ED-05 0 40 5 44 11 0 0 40 55 13
2011 ED-06 31 45 8 7 4 5 0 80 12 19
2008 ED 21 32 19 14 10 4 0 55 25 377
2008 ED-01 26 32 17 11 9 5 0 60 22 192
2008 ED-02 17 30 20 20 11 3 0 48 32 80
2008 ED-03 9 36 29 11 15 0 0 46 26 34
2008 ED-04 23 51 9 9 3 6 0 79 12 26
2008 ED-05 23 37 17 15 8 0 0 60 23 14

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 10 24 21 20 20 6 0 36 42 391
2014 ED-01 13 25 21 16 19 6 0 41 37 210
2014 ED-02 6 21 27 20 23 4 0 28 44 90
2014 ED-03 6 14 11 27 33 9 0 22 66 31
2014 ED-04 10 42 7 25 6 10 0 57 34 24
2011 ED 9 27 23 22 11 7 0 39 36 511
2011 ED-01 11 25 21 21 12 8 1 40 37 265
2011 ED-02 5 26 28 22 10 8 0 34 35 114
2011 ED-03 4 28 30 29 4 5 0 34 35 42
2011 ED-04 9 40 19 19 7 6 0 52 28 36
2011 ED-05 8 22 34 19 11 5 0 32 32 13
2011 ED-06 21 32 31 7 9 0 0 52 17 19
2008 ED 11 29 22 23 8 7 0 43 33 376
2008 ED-01 13 32 22 21 5 8 0 48 28 191
2008 ED-02 7 22 22 26 15 9 0 31 45 80
2008 ED-03 2 32 20 29 13 4 0 35 43 34
2008 ED-04 11 48 10 21 3 6 0 63 26 26
2008 ED-05 23 25 25 14 8 5 0 51 22 14

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 13 21 18 20 19 10 0 37 43 391
2014 ED-01 12 24 19 13 22 10 0 40 39 210
2014 ED-02 15 15 17 28 15 9 0 34 47 90
2014 ED-03 10 14 7 23 26 20 0 30 61 31
2014 ED-04 16 26 25 20 3 11 0 47 25 24
2011 ED 13 28 18 18 12 11 0 46 34 510
2011 ED-01 14 25 16 19 13 13 0 45 36 264
2011 ED-02 12 37 16 15 8 11 0 56 26 114
2011 ED-03 10 24 28 27 5 6 0 36 34 42
2011 ED-04 16 24 18 25 8 10 0 44 37 36
2011 ED-05 8 11 40 14 27 0 0 19 41 13
2011 ED-06 22 36 25 0 9 8 0 63 10 19
2008 ED 14 24 22 14 14 12 0 43 32 376
2008 ED-01 17 24 23 13 10 13 0 48 27 191
2008 ED-02 7 27 18 22 16 10 0 37 43 80
2008 ED-03 8 27 18 7 21 20 0 43 35 34
2008 ED-04 20 25 17 18 9 12 0 50 31 26
2008 ED-05 17 19 31 8 13 13 0 41 24 14

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 12 25 17 24 18 4 0 39 44 391
2014 ED-01 12 28 18 20 17 5 0 42 40 210
2014 ED-02 13 21 17 25 23 1 0 35 48 90
2014 ED-03 8 26 14 28 17 7 0 36 48 31
2014 ED-04 19 17 17 34 6 7 0 39 43 24
2011 ED 11 35 18 22 10 4 0 48 33 510
2011 ED-01 13 37 16 19 11 4 0 52 31 265
2011 ED-02 9 37 22 20 10 3 0 48 30 114
2011 ED-03 6 21 24 43 5 1 0 27 49 42
2011 ED-04 17 37 12 19 9 6 0 58 30 36
2011 ED-05 17 33 29 11 11 0 0 49 22 13
2011 ED-06 12 40 20 19 10 0 0 52 28 18
2008 ED 13 34 13 19 18 3 0 48 38 377
2008 ED-01 17 33 13 21 14 2 0 51 36 192
2008 ED-02 8 33 13 15 25 5 2 44 43 80
2008 ED-03 7 32 8 18 32 3 0 40 51 34
2008 ED-04 8 42 9 30 5 6 0 53 38 26
2008 ED-05 12 60 5 23 0 0 0 72 23 14

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 13 26 14 19 18 6 3 44 40 390
2014 ED-01 16 28 13 17 15 6 5 50 36 209
2014 ED-02 8 23 18 17 25 6 3 34 46 90
2014 ED-03 7 29 11 27 19 7 0 38 50 31
2014 ED-04 28 19 14 32 7 0 0 47 39 24
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 24 33 17 13 13 0 0 57 26 389
2014 ED-01 26 33 12 16 12 0 0 60 29 209
2014 ED-02 24 33 26 6 11 0 0 57 17 89
2014 ED-03 16 19 12 24 29 0 0 36 53 31
2014 ED-04 31 39 15 11 4 0 0 70 15 24
2011 ED 22 38 17 14 9 1 0 60 23 511
2011 ED-01 20 35 18 16 10 1 0 56 26 265
2011 ED-02 28 39 13 13 7 0 0 67 20 114
2011 ED-03 11 55 27 4 3 0 0 66 7 42
2011 ED-04 19 43 14 20 4 0 0 63 24 36
2011 ED-05 22 14 15 38 11 0 0 36 49 13
2011 ED-06 45 32 9 4 9 0 0 78 13 19

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 10 16 16 20 21 15 1 31 50 391
2014 ED-01 8 14 17 18 27 15 1 26 54 210
2014 ED-02 14 17 17 16 12 23 1 41 37 90
2014 ED-03 5 11 8 43 27 0 5 17 74 31
2014 ED-04 8 39 19 27 3 3 0 49 32 24

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 35 28 14 11 12 0 0 63 23 390
2014 ED-01 35 32 10 13 10 0 0 67 23 209
2014 ED-02 37 29 18 6 9 1 1 66 15 90
2014 ED-03 27 18 8 25 23 0 0 45 48 31
2014 ED-04 35 38 3 14 10 0 0 73 24 24
2011 ED 26 35 17 13 8 1 1 62 22 511
2011 ED-01 24 36 17 12 8 1 1 62 21 265
2011 ED-02 32 34 12 16 5 0 0 67 22 114
2011 ED-03 20 30 27 10 13 0 0 50 23 42
2011 ED-04 18 37 25 16 4 0 0 55 20 36
2011 ED-05 16 26 14 14 30 0 0 42 44 13
2011 ED-06 38 37 11 0 9 4 0 79 10 19
2008 ED 28 30 15 14 10 1 2 60 25 377
2008 ED-01 32 28 14 14 8 1 3 63 23 192
2008 ED-02 22 29 22 14 11 2 0 52 26 80
2008 ED-03 27 35 6 11 14 2 4 66 27 34
2008 ED-04 30 34 11 14 11 0 0 64 25 26
2008 ED-05 37 16 19 19 8 0 0 53 27 14

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 43 28 8 5 9 7 1 77 15 391
2014 ED-01 49 26 6 4 7 7 1 81 12 210
2014 ED-02 43 34 3 3 8 9 0 85 12 90
2014 ED-03 29 24 23 9 12 3 0 54 22 31
2014 ED-04 43 24 7 7 9 0 9 74 19 24
2011 ED 39 29 13 8 5 5 1 73 13 508
2011 ED-01 39 28 14 6 4 7 1 73 12 263
2011 ED-02 48 29 11 7 2 3 0 79 10 113
2011 ED-03 27 24 12 17 7 13 0 59 27 42
2011 ED-04 23 38 13 16 8 2 0 63 25 36
2011 ED-05 33 26 22 0 19 0 0 59 19 13
2011 ED-06 34 59 4 0 4 0 0 93 4 19
2008 ED 38 30 12 8 6 5 1 73 14 375
2008 ED-01 43 24 16 4 6 5 2 72 11 191
2008 ED-02 27 39 9 10 8 6 2 71 19 80
2008 ED-03 40 20 7 25 6 2 0 61 32 34
2008 ED-04 35 42 6 5 6 6 0 82 12 26
2008 ED-05 56 23 7 14 0 0 0 79 14 14

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 12 36 14 16 4 2 15 58 25 55
2014 ED-02 16 36 15 10 0 0 23 68 13 21
2014 ED-03 7 22 18 20 15 0 19 35 43 12
2014 ED-04 16 52 15 17 0 0 0 68 17 15

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 33 36 9 11 9 1 1 71 20 391
2014 ED-01 30 42 11 4 11 2 0 73 16 210
2014 ED-02 41 34 5 17 1 0 2 77 18 90
2014 ED-03 18 16 13 34 15 0 3 36 51 31
2014 ED-04 48 38 6 4 3 0 0 86 7 24
2011 ED 32 40 10 11 5 1 1 73 17 510
2011 ED-01 30 42 12 11 4 1 0 73 16 265
2011 ED-02 30 42 11 13 4 1 0 72 17 114
2011 ED-03 39 30 8 14 8 0 0 69 22 42
2011 ED-04 45 43 0 8 4 0 0 88 12 35
2011 ED-05 30 22 15 11 22 0 0 52 33 13
2011 ED-06 48 38 6 0 4 0 5 90 4 19
2008 ED 32 40 7 12 7 2 0 73 20 377
2008 ED-01 36 40 7 11 5 2 0 77 16 192
2008 ED-02 30 36 7 14 11 3 0 67 26 80
2008 ED-03 37 34 6 8 15 0 0 71 23 34
2008 ED-04 35 39 0 14 6 6 0 79 21 26
2008 ED-05 35 38 14 7 0 5 0 77 8 14

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 24 28 9 12 14 8 6 60 29 391
2014 ED-01 26 27 9 13 14 7 2 59 31 210
2014 ED-02 21 29 6 6 11 12 15 69 23 90
2014 ED-03 19 17 13 26 18 0 6 39 47 31
2014 ED-04 40 42 11 4 0 3 0 85 4 24
2011 ED 32 30 10 14 8 5 1 66 23 508
2011 ED-01 30 30 12 13 10 5 0 63 24 264
2011 ED-02 33 33 12 14 3 5 0 69 19 114
2011 ED-03 40 27 9 9 13 2 0 69 23 41
2011 ED-04 38 31 2 17 4 8 0 75 23 35
2011 ED-05 30 22 19 29 0 0 0 52 29 13
2011 ED-06 43 40 0 7 6 0 5 86 14 19
2008 ED 32 29 9 9 13 7 1 66 24 375
2008 ED-01 33 28 9 10 12 8 1 66 24 190
2008 ED-02 29 30 11 9 18 3 0 60 28 80
2008 ED-03 44 21 12 6 13 2 2 68 20 34
2008 ED-04 43 24 3 0 12 18 0 82 15 26
2008 ED-05 42 39 0 14 0 5 0 85 15 14

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 25 33 9 16 16 0 0 59 32 389
2014 ED-01 23 36 10 16 16 0 0 59 32 208
2014 ED-02 28 31 7 18 16 0 0 59 34 90
2014 ED-03 12 33 15 19 21 0 0 45 40 31
2014 ED-04 37 43 10 6 3 0 0 80 10 24
2011 ED 27 34 14 16 6 0 2 63 23 510
2011 ED-01 29 33 15 15 7 1 0 63 22 264
2011 ED-02 28 36 10 18 6 0 2 65 25 114
2011 ED-03 26 40 11 13 1 0 7 72 16 42
2011 ED-04 19 41 14 17 7 0 2 61 25 36
2011 ED-05 16 45 19 19 0 0 0 62 19 13
2011 ED-06 41 29 17 13 0 0 0 70 13 19
2008 ED 29 42 11 11 6 0 1 72 17 377
2008 ED-01 31 38 13 14 4 0 1 69 18 192
2008 ED-02 31 49 11 6 2 0 1 81 8 80
2008 ED-03 28 44 9 8 11 0 0 73 19 34
2008 ED-04 28 51 0 7 11 0 2 81 19 26
2008 ED-05 23 46 0 10 13 8 0 75 25 14

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 61 29 5 2 3 0 0 91 4 390
2014 ED-01 66 26 5 2 0 0 0 92 3 209
2014 ED-02 48 39 5 2 7 0 0 86 9 90
2014 ED-03 71 16 9 2 2 0 0 87 4 31
2014 ED-04 71 22 7 0 0 0 0 93 0 24
2011 ED 58 30 7 3 2 0 0 88 5 509
2011 ED-01 61 28 7 2 2 0 0 89 5 264
2011 ED-02 51 34 7 6 2 0 0 85 8 114
2011 ED-03 56 31 11 1 0 0 0 87 1 42
2011 ED-04 57 38 0 2 2 0 0 95 5 35
2011 ED-05 53 36 0 0 11 0 0 89 11 13
2011 ED-06 72 28 0 0 0 0 0 100 0 19
2008 ED 54 36 5 4 1 0 0 90 5 377
2008 ED-01 55 35 4 5 1 0 0 90 5 192
2008 ED-02 44 42 9 5 0 0 0 86 5 80
2008 ED-03 58 30 4 2 6 0 0 87 9 34
2008 ED-04 63 37 0 0 0 0 0 100 0 26
2008 ED-05 63 31 0 7 0 0 0 93 7 14

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 68 23 4 2 2 0 0 91 5 390
2014 ED-01 74 18 6 3 0 0 0 92 3 209
2014 ED-02 53 35 2 2 7 0 0 88 9 90
2014 ED-03 71 23 2 2 2 0 0 94 4 31
2014 ED-04 87 9 4 0 0 0 0 96 0 24
2011 ED 61 30 4 3 1 0 0 91 5 510
2011 ED-01 65 29 5 1 1 0 0 94 2 264
2011 ED-02 53 33 4 8 1 0 0 86 9 114
2011 ED-03 61 27 1 7 4 0 0 87 11 42
2011 ED-04 74 21 0 2 2 0 0 95 5 36
2011 ED-05 51 27 11 0 11 0 0 78 11 13
2011 ED-06 59 41 0 0 0 0 0 100 0 19
2008 ED 62 31 2 4 2 0 0 93 5 376
2008 ED-01 66 27 2 4 1 0 0 94 4 192
2008 ED-02 49 38 4 6 3 0 0 88 9 80
2008 ED-03 65 26 0 2 7 0 0 91 9 33
2008 ED-04 64 36 0 0 0 0 0 100 0 26
2008 ED-05 60 25 0 7 8 0 0 86 14 14

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 15 32 15 15 18 5 1 49 35 391
2014 ED-01 17 29 17 13 21 3 1 47 35 210
2014 ED-02 13 37 13 16 11 9 1 55 30 90
2014 ED-03 5 29 12 22 29 3 0 35 53 31
2014 ED-04 22 34 7 23 11 3 0 58 35 24
2011 ED 21 32 18 16 11 2 0 54 28 510
2011 ED-01 25 27 20 13 11 3 0 54 25 264
2011 ED-02 21 30 17 18 13 1 0 52 31 114
2011 ED-03 7 45 20 21 5 1 0 54 27 42
2011 ED-04 11 38 10 27 12 3 0 50 40 36
2011 ED-05 11 48 16 14 11 0 0 59 25 13
2011 ED-06 33 54 0 6 7 0 0 87 13 19
2008 ED 20 34 15 17 11 2 1 56 29 376
2008 ED-01 24 28 16 18 10 3 1 54 29 191
2008 ED-02 18 41 13 13 14 0 1 59 28 80
2008 ED-03 21 33 10 26 9 0 0 54 35 34
2008 ED-04 22 40 8 15 14 0 0 62 29 26
2008 ED-05 22 37 0 22 13 5 0 63 37 14

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 13 18 15 21 22 5 7 35 48 391
2014 ED-01 12 15 16 16 26 3 12 32 49 210
2014 ED-02 12 26 11 28 13 9 2 42 46 90
2014 ED-03 3 17 21 23 36 0 0 20 59 31
2014 ED-04 32 7 11 30 14 4 3 42 47 24
2011 ED 11 17 17 21 23 4 7 32 50 510
2011 ED-01 11 16 17 20 21 5 9 32 48 264
2011 ED-02 9 18 14 24 26 5 4 29 55 114
2011 ED-03 12 13 17 19 36 0 4 26 56 42
2011 ED-04 9 29 22 16 17 3 4 41 36 36
2011 ED-05 5 0 21 22 27 8 17 7 65 13
2011 ED-06 26 36 8 11 11 0 8 67 24 19
2008 ED 11 25 11 20 25 3 6 39 48 376
2008 ED-01 10 27 12 21 19 2 9 41 46 191
2008 ED-02 12 26 7 24 25 4 2 41 52 80
2008 ED-03 12 14 15 10 42 0 6 28 56 34
2008 ED-04 15 18 17 15 33 0 2 34 49 26
2008 ED-05 12 39 12 0 38 0 0 51 38 14

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 22 41 9 14 13 0 0 64 28 390
2014 ED-01 20 36 11 18 15 0 0 56 33 209
2014 ED-02 26 50 6 7 10 0 0 77 17 90
2014 ED-03 22 35 5 18 21 0 0 56 39 31
2014 ED-04 23 46 12 20 0 0 0 69 20 24
2011 ED 28 41 10 12 8 0 0 70 20 510
2011 ED-01 25 40 11 14 9 0 0 65 23 265
2011 ED-02 29 47 8 12 5 0 0 76 16 114
2011 ED-03 37 29 18 12 4 0 0 66 16 42
2011 ED-04 35 44 8 6 6 0 0 79 13 36
2011 ED-05 25 44 0 15 16 0 0 68 32 13
2011 ED-06 38 49 13 0 0 0 0 87 0 18

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 32 30 14 10 13 1 1 63 23 390
2014 ED-01 26 33 15 12 13 0 1 59 25 209
2014 ED-02 39 31 14 7 9 0 0 70 16 90
2014 ED-03 27 22 8 11 26 7 0 52 39 31
2014 ED-04 46 26 21 7 0 0 0 72 7 24

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 30 36 12 8 13 1 0 66 21 390
2014 ED-01 31 33 15 8 13 0 0 64 21 209
2014 ED-02 32 42 9 6 12 0 0 74 17 90
2014 ED-03 19 25 12 25 12 7 0 47 40 31
2014 ED-04 33 36 21 6 4 0 0 69 10 24
2011 ED 31 43 12 9 4 0 1 75 13 508
2011 ED-01 31 41 15 8 4 0 0 73 12 263
2011 ED-02 31 45 10 12 1 0 1 77 13 113
2011 ED-03 29 47 8 12 4 0 0 76 16 42
2011 ED-04 25 55 12 4 4 0 0 80 9 36
2011 ED-05 25 51 8 5 11 0 0 75 16 13
2011 ED-06 39 51 0 6 4 0 0 91 9 19

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 40 27 11 10 11 0 1 68 21 389
2014 ED-01 35 36 8 9 11 0 1 71 21 208
2014 ED-02 55 17 10 12 5 1 1 74 16 90
2014 ED-03 27 21 8 10 34 0 0 47 45 31
2014 ED-04 41 6 31 16 3 0 4 49 19 24
2011 ED 36 32 13 11 6 1 1 70 17 508
2011 ED-01 37 30 13 11 6 2 2 70 17 263
2011 ED-02 44 30 12 9 3 1 1 76 12 114
2011 ED-03 30 37 11 13 9 0 0 67 22 42
2011 ED-04 16 46 12 16 10 0 0 62 26 36
2011 ED-05 16 30 21 14 19 0 0 47 33 13
2011 ED-06 55 35 0 6 4 0 0 90 10 18

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 26 15 8 10 22 2 16 50 39 390
2014 ED-01 16 10 11 10 24 3 25 37 47 209
2014 ED-02 38 23 5 8 14 1 10 68 25 90
2014 ED-03 32 17 8 15 28 0 0 49 43 31
2014 ED-04 39 11 3 18 19 0 10 55 42 24
2011 ED 18 24 12 8 18 1 19 52 33 507
2011 ED-01 14 22 11 7 17 2 27 50 34 262
2011 ED-02 30 27 9 8 15 1 10 64 25 114
2011 ED-03 24 38 11 8 11 1 7 67 21 42
2011 ED-04 9 28 15 15 26 0 7 40 45 36
2011 ED-05 11 16 8 5 47 0 12 31 60 13
2011 ED-06 23 4 16 4 29 4 21 35 44 18
2008 ED 26 20 8 15 13 2 17 56 34 376
2008 ED-01 25 16 10 12 11 2 24 55 31 191
2008 ED-02 26 27 7 17 12 1 9 60 33 80
2008 ED-03 47 20 4 11 10 4 4 73 23 34
2008 ED-04 14 22 9 32 11 6 5 41 49 26
2008 ED-05 43 20 0 13 13 0 11 71 29 14

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 37 28 15 9 11 0 0 65 21 389
2014 ED-01 38 31 12 10 9 0 0 69 19 208
2014 ED-02 42 22 22 1 13 0 0 64 14 90
2014 ED-03 27 28 11 28 7 0 0 55 34 31
2014 ED-04 36 28 13 10 13 0 0 65 23 24
2011 ED 37 31 17 9 7 0 0 67 16 511
2011 ED-01 40 32 16 5 7 0 0 72 12 265
2011 ED-02 38 31 19 9 2 0 0 70 11 114
2011 ED-03 29 33 17 18 4 0 0 61 22 42
2011 ED-04 19 25 15 22 19 0 0 45 41 36
2011 ED-05 23 27 25 8 17 0 0 50 25 13
2011 ED-06 46 14 12 4 24 0 0 60 28 19
2008 ED 35 29 18 11 6 0 1 65 17 377
2008 ED-01 44 29 14 9 3 0 1 74 12 192
2008 ED-02 25 36 25 10 4 0 0 60 15 80
2008 ED-03 38 20 14 15 12 0 0 59 27 34
2008 ED-04 7 20 29 26 18 0 0 27 44 26
2008 ED-05 46 28 14 5 0 8 0 80 6 14

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 39 22 6 4 14 4 11 72 22 391
2014 ED-01 31 22 8 4 18 3 13 64 27 210
2014 ED-02 53 20 1 2 11 5 7 83 15 90
2014 ED-03 31 21 9 13 16 2 7 58 32 31
2014 ED-04 42 31 7 4 3 9 3 84 8 24
2011 ED 27 26 12 10 10 3 11 62 24 510
2011 ED-01 22 21 14 10 14 5 14 53 30 265
2011 ED-02 39 31 14 10 2 1 4 73 12 114
2011 ED-03 34 43 6 10 3 0 4 81 13 42
2011 ED-04 32 23 8 18 9 0 8 61 30 36
2011 ED-05 11 16 11 8 19 0 34 41 42 13
2011 ED-06 28 52 0 6 0 0 14 93 7 18

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 ED 20 52 28 391
2014 ED-01 18 51 31 210
2014 ED-02 16 55 29 90
2014 ED-03 35 42 23 31
2014 ED-04 42 42 16 24
2011 ED 19 49 32 511
2011 ED-01 15 51 34 265
2011 ED-02 17 50 33 114
2011 ED-03 20 46 34 42
2011 ED-04 32 51 17 36
2011 ED-05 45 44 11 13
2011 ED-06 33 39 28 19

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 ED 28 13 35 8 16 79
2014 ED-01 41 9 16 10 23 39
2014 ED-02 9 14 60 14 4 15
2014 ED-03 7 12 69 0 13 11
2011 ED 28 14 42 5 10 96
2011 ED-01 29 10 42 2 17 44
2011 ED-02 22 11 54 9 3 20
2011 ED-04 10 40 42 7 0 10
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 44 39 6 5 5 1 0 84 10 389
2014 ED-01 46 37 6 4 5 2 0 85 9 209
2014 ED-02 39 43 5 4 9 1 0 82 13 90
2014 ED-03 53 37 7 3 0 0 0 90 3 31
2014 ED-04 53 37 6 4 0 0 0 90 4 24
2011 ED 42 41 9 4 3 1 1 84 7 510
2011 ED-01 41 39 13 4 3 1 1 80 7 265
2011 ED-02 44 45 5 4 1 1 0 90 5 113
2011 ED-03 55 30 3 8 4 0 0 85 12 42
2011 ED-04 32 53 0 11 4 0 0 85 15 36
2011 ED-05 30 59 0 0 11 0 0 89 11 13
2011 ED-06 36 51 13 0 0 0 0 87 0 19
2008 ED 53 32 8 5 1 1 0 86 6 376
2008 ED-01 59 29 4 6 1 2 0 89 7 191
2008 ED-02 41 37 14 5 2 0 0 79 7 80
2008 ED-03 57 22 12 4 0 4 0 83 4 34
2008 ED-04 63 29 6 3 0 0 0 91 3 26
2008 ED-05 61 19 12 8 0 0 0 80 8 14

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 19 35 21 13 10 2 0 55 24 391
2014 ED-01 21 35 23 9 9 3 0 58 18 210
2014 ED-02 20 37 20 13 10 1 0 57 23 90
2014 ED-03 12 27 21 23 10 7 0 42 35 31
2014 ED-04 10 51 13 21 3 3 0 62 25 24
2011 ED 17 43 18 13 7 2 0 62 20 509
2011 ED-01 16 46 18 10 8 3 0 63 18 265
2011 ED-02 18 44 17 13 6 1 0 63 19 113
2011 ED-03 15 39 21 19 5 0 0 54 24 41
2011 ED-04 25 32 29 6 8 0 0 56 15 36
2011 ED-05 5 52 7 30 5 0 0 57 36 13
2011 ED-06 34 43 8 15 0 0 0 77 15 19

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 16 32 23 9 9 11 0 54 21 390
2014 ED-01 18 31 23 6 10 12 0 56 17 209
2014 ED-02 16 33 23 8 9 12 0 55 19 90
2014 ED-03 10 23 31 18 7 12 0 37 28 31
2014 ED-04 10 43 21 14 3 10 0 58 18 24
2011 ED 14 38 22 10 6 10 0 58 18 511
2011 ED-01 13 39 21 8 6 12 0 59 16 265
2011 ED-02 15 36 23 10 6 10 0 56 18 114
2011 ED-03 10 35 29 16 5 6 0 47 22 42
2011 ED-04 19 47 17 8 4 5 0 69 13 36
2011 ED-05 11 50 12 0 27 0 0 60 27 13
2011 ED-06 34 26 21 19 0 0 0 60 19 19

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 10 28 32 17 11 1 2 28 39 389
2014 ED-01 10 17 36 20 12 1 3 34 28 208
2014 ED-02 12 36 28 9 13 0 1 23 49 90
2014 ED-03 13 58 12 12 5 0 0 18 71 31
2014 ED-04 6 27 36 19 11 0 0 30 33 24
2011 ED 7 22 34 21 10 1 5 33 31 508
2011 ED-01 5 16 32 24 13 1 9 41 24 264
2011 ED-02 7 25 35 23 8 1 1 32 32 112
2011 ED-03 19 13 44 19 3 0 2 23 32 42
2011 ED-04 2 49 38 6 2 0 3 8 52 36
2011 ED-05 11 22 45 14 8 0 0 22 33 13
2011 ED-06 5 30 36 13 11 0 5 26 36 19
2008 ED 9 20 36 20 11 0 3 32 30 377
2008 ED-01 5 16 30 26 17 0 6 46 22 192
2008 ED-02 14 23 43 14 6 1 0 20 37 80
2008 ED-03 17 30 35 15 3 0 0 18 46 34
2008 ED-04 11 22 54 13 0 0 0 13 33 26
2008 ED-05 13 32 32 12 11 0 0 22 46 14

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 17 27 24 19 10 1 2 30 45 389
2014 ED-01 15 21 25 20 15 1 3 36 37 209
2014 ED-02 16 34 21 21 5 1 2 27 51 89
2014 ED-03 30 31 22 11 5 0 0 16 61 31
2014 ED-04 10 38 38 7 7 0 0 14 48 24
2011 ED 14 19 29 17 13 2 6 32 36 503
2011 ED-01 14 18 25 16 16 1 10 36 36 260
2011 ED-02 10 20 33 21 12 2 1 35 31 112
2011 ED-03 17 25 31 19 4 0 4 24 43 42
2011 ED-04 19 22 41 11 4 0 3 15 43 36
2011 ED-05 16 19 26 19 11 8 0 33 39 13
2011 ED-06 5 21 27 20 20 0 8 43 28 18
2008 ED 11 24 26 17 17 2 4 36 37 376
2008 ED-01 9 17 26 19 22 1 6 44 28 191
2008 ED-02 13 32 27 14 8 3 3 24 48 80
2008 ED-03 21 30 25 14 8 2 0 23 52 34
2008 ED-04 0 49 19 15 17 0 0 32 49 26
2008 ED-05 13 26 27 23 11 0 0 34 39 14

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 20 24 28 14 8 2 4 23 47 389
2014 ED-01 16 20 25 19 11 2 7 33 39 209
2014 ED-02 23 35 27 6 5 1 2 11 60 90
2014 ED-03 33 21 24 13 8 0 0 21 55 31
2014 ED-04 17 24 46 3 6 0 3 10 43 24
2011 ED 16 22 27 16 8 3 9 27 43 505
2011 ED-01 16 19 21 17 10 4 13 33 42 263
2011 ED-02 12 18 40 18 8 1 3 27 32 112
2011 ED-03 19 30 31 16 1 0 4 18 50 42
2011 ED-04 29 25 30 8 2 0 6 10 57 35
2011 ED-05 33 27 8 8 8 0 15 20 71 13
2011 ED-06 0 39 31 7 12 5 6 21 44 18
2008 ED 13 23 27 14 14 2 7 31 39 375
2008 ED-01 10 19 26 15 17 2 11 37 33 190
2008 ED-02 14 22 31 16 13 1 3 30 37 80
2008 ED-03 22 40 18 6 14 0 0 21 61 34
2008 ED-04 20 25 39 12 4 0 0 16 45 26
2008 ED-05 23 30 30 12 5 0 0 17 53 14

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 10 13 24 33 15 1 3 51 24 390
2014 ED-01 4 11 25 35 21 1 4 58 16 209
2014 ED-02 17 11 21 36 12 1 2 49 29 90
2014 ED-03 16 21 33 19 11 0 0 31 36 31
2014 ED-04 7 31 26 16 11 0 7 29 42 24
2011 ED 7 12 30 23 18 2 8 46 21 502
2011 ED-01 4 8 25 24 25 2 13 57 14 260
2011 ED-02 12 11 34 26 15 1 1 42 24 112
2011 ED-03 10 19 33 27 8 0 4 36 30 42
2011 ED-04 14 29 28 21 2 0 6 24 46 36
2011 ED-05 12 15 47 18 0 0 9 19 29 12
2011 ED-06 0 6 42 8 32 5 8 45 7 18
2008 ED 6 16 28 28 16 1 5 46 24 375
2008 ED-01 3 8 23 34 22 1 9 62 12 190
2008 ED-02 10 25 33 24 8 0 0 32 35 80
2008 ED-03 9 31 28 16 11 4 0 29 41 34
2008 ED-04 18 29 39 12 2 0 0 14 47 26
2008 ED-05 0 21 35 26 18 0 0 44 21 14

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 24 24 26 14 10 1 2 24 49 390
2014 ED-01 22 19 27 15 13 2 3 29 43 209
2014 ED-02 20 32 27 11 8 0 2 20 53 90
2014 ED-03 45 23 19 5 6 0 2 11 70 31
2014 ED-04 27 18 39 4 8 0 3 12 47 24
2011 ED 15 25 25 17 9 2 7 29 44 505
2011 ED-01 12 18 27 20 12 2 10 36 34 262
2011 ED-02 13 33 24 17 10 1 3 27 48 113
2011 ED-03 22 37 22 13 4 0 2 17 60 42
2011 ED-04 23 44 22 5 0 0 6 5 71 36
2011 ED-05 5 38 19 8 8 8 12 21 55 13
2011 ED-06 16 6 28 26 20 5 0 48 23 18
2008 ED 13 23 23 17 16 2 6 35 40 376
2008 ED-01 8 17 22 21 22 1 10 48 28 192
2008 ED-02 22 30 20 17 10 1 1 28 52 80
2008 ED-03 21 27 25 13 9 4 0 24 50 34
2008 ED-04 27 34 28 0 5 6 0 5 65 25
2008 ED-05 8 25 31 26 11 0 0 37 32 14

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 11 19 24 25 14 2 5 41 33 389
2014 ED-01 11 19 22 23 18 0 7 45 32 209
2014 ED-02 7 22 28 25 13 2 3 40 31 90
2014 ED-03 29 22 16 22 6 0 5 30 54 31
2014 ED-04 9 13 38 24 12 3 0 37 23 23
2011 ED 12 18 23 23 13 2 9 40 34 504
2011 ED-01 14 18 20 20 14 3 11 39 37 262
2011 ED-02 6 23 28 23 16 1 4 40 31 112
2011 ED-03 11 10 32 36 7 0 4 45 22 42
2011 ED-04 17 15 23 30 7 0 8 41 34 36
2011 ED-05 12 18 23 29 0 9 9 36 36 12
2011 ED-06 5 12 27 13 30 8 6 50 19 18
2008 ED 11 20 25 18 17 2 7 38 34 374
2008 ED-01 11 17 25 18 21 0 9 42 30 191
2008 ED-02 10 31 19 20 16 2 3 38 42 80
2008 ED-03 13 13 37 16 9 6 6 28 29 34
2008 ED-04 16 24 30 27 3 0 0 30 40 25
2008 ED-05 15 19 29 14 22 0 0 37 35 14

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 16 23 29 13 10 3 5 25 43 388
2014 ED-01 16 18 27 18 13 3 4 34 37 207
2014 ED-02 10 31 33 8 6 3 9 17 46 90
2014 ED-03 34 28 28 5 5 0 0 10 62 31
2014 ED-04 19 31 36 3 10 0 0 14 50 24

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 64 29 6 1 1 0 0 92 2 391
2014 ED-01 60 33 5 0 2 0 0 93 2 210
2014 ED-02 67 22 10 1 0 0 0 89 1 90
2014 ED-03 67 24 5 3 0 0 0 92 3 31
2014 ED-04 79 17 0 0 3 0 0 97 3 24
2011 ED 57 38 2 1 1 0 0 95 3 510
2011 ED-01 60 35 2 1 2 0 0 95 3 264
2011 ED-02 50 45 2 2 1 0 0 95 3 114
2011 ED-03 51 44 4 1 0 0 0 95 1 42
2011 ED-04 50 48 2 0 0 0 0 98 0 36
2011 ED-05 42 47 0 0 11 0 0 89 11 13
2011 ED-06 73 27 0 0 0 0 0 100 0 19

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 41 28 6 10 14 0 0 69 24 391
2014 ED-01 39 30 6 7 16 0 0 70 24 210
2014 ED-02 44 28 4 15 9 0 0 72 24 90
2014 ED-03 46 5 18 12 19 0 0 51 31 31
2014 ED-04 48 36 3 10 3 0 0 84 14 24

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 42 35 7 11 5 0 0 76 16 391
2014 ED-01 41 37 7 11 5 0 0 77 15 210
2014 ED-02 53 27 7 11 2 0 0 80 13 90
2014 ED-03 23 32 12 14 19 0 0 55 33 31
2014 ED-04 29 62 3 7 0 0 0 90 7 24

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 35 38 15 2 4 5 1 77 7 391
2014 ED-01 36 33 13 4 6 6 2 76 10 210
2014 ED-02 35 46 13 2 1 3 0 83 3 90
2014 ED-03 24 29 25 0 8 14 0 61 10 31
2014 ED-04 43 40 13 0 3 0 0 84 3 24

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 28 40 13 7 8 4 0 71 16 391
2014 ED-01 33 34 12 8 8 5 0 70 17 210
2014 ED-02 22 53 11 5 8 2 0 76 13 90
2014 ED-03 24 11 33 14 12 7 0 37 28 31
2014 ED-04 45 44 7 0 0 3 0 92 0 24
2011 ED 28 35 19 9 5 5 0 66 14 511
2011 ED-01 28 35 21 7 3 6 0 67 11 265
2011 ED-02 29 38 14 6 8 5 0 71 15 114
2011 ED-03 21 31 25 18 5 0 0 52 23 42
2011 ED-04 33 42 8 14 4 0 0 74 18 36
2011 ED-05 22 18 27 22 11 0 0 40 33 13
2011 ED-06 41 36 16 7 0 0 0 77 7 19

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 42 34 10 5 8 1 0 77 13 391
2014 ED-01 45 33 8 6 7 1 0 79 13 210
2014 ED-02 48 33 10 2 8 0 0 81 9 90
2014 ED-03 24 21 13 19 14 10 0 49 37 31
2014 ED-04 39 51 8 3 0 0 0 89 3 24
2011 ED 37 37 13 9 3 1 0 74 12 510
2011 ED-01 39 33 14 9 3 1 0 73 13 265
2011 ED-02 38 41 12 9 0 0 0 79 9 114
2011 ED-03 26 50 16 4 4 0 0 76 8 41
2011 ED-04 32 45 12 6 4 0 0 78 11 36
2011 ED-05 33 25 7 25 11 0 0 57 36 13
2011 ED-06 56 41 0 4 0 0 0 96 4 19
2008 ED 33 37 15 9 6 0 0 70 14 375
2008 ED-01 39 34 13 9 4 0 0 74 13 191
2008 ED-02 25 41 20 6 8 1 0 66 14 80
2008 ED-03 32 38 11 8 11 0 0 70 20 33
2008 ED-04 35 39 12 12 3 0 0 74 15 26
2008 ED-05 42 43 8 7 0 0 0 85 7 14

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 24 30 11 13 14 3 5 59 29 391
2014 ED-01 22 31 12 15 14 4 3 57 31 210
2014 ED-02 26 33 9 8 14 1 10 66 24 90
2014 ED-03 20 16 15 27 19 0 4 37 48 31
2014 ED-04 27 37 14 11 3 7 0 70 16 24

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 41 37 10 5 4 4 1 81 9 391
2014 ED-01 37 39 13 3 4 4 0 79 7 210
2014 ED-02 50 36 7 3 1 3 1 89 4 90
2014 ED-03 31 34 5 18 12 0 0 66 29 31
2014 ED-04 47 30 8 7 0 7 0 84 7 24
2011 ED 29 40 13 7 4 6 2 75 12 511
2011 ED-01 30 42 11 6 2 7 2 79 9 265
2011 ED-02 29 41 15 5 5 4 1 74 10 114
2011 ED-03 22 44 15 10 7 2 0 67 18 42
2011 ED-04 33 31 12 6 8 10 0 71 16 36
2011 ED-05 22 27 34 5 11 0 0 49 16 13
2011 ED-06 47 32 8 6 0 8 0 86 6 19

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 28 42 9 10 9 2 0 72 19 390
2014 ED-01 32 35 11 10 9 2 0 69 20 210
2014 ED-02 23 50 6 8 8 4 1 76 17 90
2014 ED-03 36 30 9 15 9 0 0 66 25 30
2014 ED-04 32 54 6 4 4 0 0 86 8 24
2011 ED 28 36 9 14 8 5 0 68 23 510
2011 ED-01 30 36 10 10 6 7 0 71 18 264
2011 ED-02 26 27 10 22 9 5 0 56 33 114
2011 ED-03 25 57 6 5 7 0 0 82 13 42
2011 ED-04 17 43 2 26 6 5 0 63 34 36
2011 ED-05 22 37 0 30 11 0 0 59 41 13
2011 ED-06 59 33 0 5 4 0 0 92 8 19
2008 ED 28 35 9 14 8 7 0 67 23 377
2008 ED-01 35 34 7 11 5 8 0 75 18 192
2008 ED-02 16 36 5 21 12 9 0 57 37 80
2008 ED-03 26 26 21 11 13 4 0 54 24 34
2008 ED-04 19 44 9 14 3 12 0 71 19 26
2008 ED-05 45 25 0 30 0 0 0 70 30 14

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 18 38 17 8 11 7 2 61 20 390
2014 ED-01 19 39 19 7 10 5 2 62 18 209
2014 ED-02 17 29 19 7 13 12 2 54 23 90
2014 ED-03 26 31 12 13 14 4 0 59 28 31
2014 ED-04 18 53 17 7 4 0 0 71 12 24
2011 ED 15 35 19 13 9 7 2 55 25 510
2011 ED-01 13 29 23 14 9 10 3 48 26 265
2011 ED-02 18 35 18 12 12 4 1 56 25 114
2011 ED-03 14 53 14 8 11 0 0 67 19 42
2011 ED-04 10 48 12 19 2 5 4 64 23 36
2011 ED-05 19 14 11 45 11 0 0 33 56 13
2011 ED-06 38 53 0 5 0 0 5 95 5 19

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 14 24 16 15 20 10 1 43 40 391
2014 ED-01 14 22 17 18 21 7 1 39 42 210
2014 ED-02 12 28 12 11 16 19 1 50 34 90
2014 ED-03 20 14 17 13 31 5 0 36 46 31
2014 ED-04 26 37 11 10 4 9 3 72 16 24
2011 ED 13 27 15 19 12 13 2 47 36 511
2011 ED-01 15 24 19 18 9 13 2 46 32 265
2011 ED-02 13 28 11 16 13 18 1 50 36 114
2011 ED-03 4 31 16 28 13 7 2 38 45 42
2011 ED-04 14 39 7 15 18 8 0 57 36 36
2011 ED-05 8 19 15 27 19 11 0 31 52 13
2011 ED-06 22 46 8 7 7 5 5 75 16 19

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 26 43 5 15 11 0 0 68 26 390
2014 ED-01 27 42 5 15 11 0 0 69 26 209
2014 ED-02 27 45 4 15 8 0 0 72 23 90
2014 ED-03 27 34 8 18 14 0 0 61 31 31
2014 ED-04 17 56 12 15 0 0 0 73 15 24
2011 ED 33 46 6 12 3 0 0 79 15 510
2011 ED-01 32 45 6 12 5 0 0 77 17 264
2011 ED-02 38 47 4 10 0 0 0 85 10 114
2011 ED-03 33 44 8 14 0 0 0 77 14 42
2011 ED-04 26 52 8 14 0 0 0 77 14 36
2011 ED-05 48 47 0 5 0 0 0 95 5 13
2011 ED-06 28 64 0 4 4 0 0 93 7 19
2008 ED 35 46 3 13 3 0 0 81 16 377
2008 ED-01 37 44 2 13 3 0 0 81 16 192
2008 ED-02 35 51 2 13 0 0 0 85 13 80
2008 ED-03 43 38 4 11 4 0 0 81 15 34
2008 ED-04 29 55 5 2 9 0 0 83 11 26
2008 ED-05 48 47 0 5 0 0 0 95 5 14

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 41 35 6 12 6 0 0 76 18 390
2014 ED-01 33 38 6 14 7 0 0 72 21 209
2014 ED-02 49 37 4 6 3 0 0 86 9 90
2014 ED-03 36 24 8 23 9 0 0 60 32 31
2014 ED-04 65 24 4 3 3 0 0 89 6 24
2011 ED 41 37 6 10 5 0 0 79 15 508
2011 ED-01 37 41 8 9 4 0 0 79 13 263
2011 ED-02 43 37 4 15 2 0 0 80 16 113
2011 ED-03 51 34 5 3 7 0 0 85 10 42
2011 ED-04 54 34 0 8 4 0 0 88 12 36
2011 ED-05 49 23 8 8 11 0 0 72 19 13
2011 ED-06 47 33 0 4 16 0 0 80 20 19

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 39 38 9 8 6 0 0 77 14 390
2014 ED-01 35 41 9 9 6 0 0 76 15 209
2014 ED-02 45 37 7 3 8 0 0 82 11 90
2014 ED-03 29 21 19 19 12 0 0 50 31 31
2014 ED-04 57 33 7 3 0 0 0 89 3 24

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 60 25 7 3 3 1 2 87 6 390
2014 ED-01 53 26 10 4 4 0 3 83 7 209
2014 ED-02 72 22 1 5 1 0 0 94 5 90
2014 ED-03 59 33 5 0 3 0 0 92 3 31
2014 ED-04 73 13 11 3 0 0 0 86 3 24
2011 ED 63 26 4 5 1 0 1 90 7 510
2011 ED-01 65 25 3 4 2 1 1 91 6 264
2011 ED-02 64 24 4 8 0 0 0 89 8 114
2011 ED-03 67 18 6 7 1 0 0 85 9 42
2011 ED-04 43 47 6 4 0 0 0 90 4 36
2011 ED-05 64 25 11 0 0 0 0 89 0 13
2011 ED-06 69 27 0 4 0 0 0 96 4 19
2008 ED 69 22 3 3 2 0 1 92 5 375
2008 ED-01 69 24 2 4 1 1 0 93 4 190
2008 ED-02 74 19 3 3 1 0 0 94 4 80
2008 ED-03 72 17 2 0 4 0 4 93 4 34
2008 ED-04 69 17 6 9 0 0 0 85 9 26
2008 ED-05 66 26 0 8 0 0 0 92 8 14

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 63 20 9 5 1 0 2 85 6 389
2014 ED-01 64 17 10 5 2 0 3 83 6 208
2014 ED-02 57 27 9 5 1 0 0 84 6 90
2014 ED-03 67 19 4 8 2 0 0 86 10 31
2014 ED-04 70 14 4 7 4 0 0 84 12 24
2011 ED 67 20 5 5 3 0 1 87 7 510
2011 ED-01 72 14 7 3 3 0 1 87 6 264
2011 ED-02 61 28 4 5 2 0 1 89 7 114
2011 ED-03 59 30 3 7 1 0 0 89 8 42
2011 ED-04 58 17 4 15 6 0 0 75 21 36
2011 ED-05 52 32 0 16 0 0 0 84 16 13
2011 ED-06 81 19 0 0 0 0 0 100 0 19
2008 ED 63 20 4 9 2 0 2 85 11 376
2008 ED-01 66 18 5 9 2 0 1 84 11 191
2008 ED-02 59 22 3 10 3 0 3 84 14 80
2008 ED-03 52 31 4 4 4 0 4 87 9 34
2008 ED-04 69 17 6 9 0 0 0 86 9 26
2008 ED-05 61 12 8 20 0 0 0 72 20 14

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 76 12 3 5 1 0 3 90 6 390
2014 ED-01 77 9 3 4 1 0 6 91 5 209
2014 ED-02 74 13 2 11 0 0 0 87 11 90
2014 ED-03 72 22 6 0 0 0 0 94 0 31
2014 ED-04 86 3 0 7 4 0 0 88 12 24
2011 ED 72 16 4 3 2 0 2 90 6 510
2011 ED-01 75 16 3 1 3 0 2 93 4 264
2011 ED-02 67 22 2 7 2 0 0 89 8 114
2011 ED-03 78 21 1 0 0 0 0 99 0 42
2011 ED-04 60 6 18 12 4 0 0 66 16 36
2011 ED-05 61 19 11 0 0 0 8 88 0 13
2011 ED-06 86 11 0 0 0 0 4 100 0 19
2008 ED 70 15 4 5 1 0 5 90 6 375
2008 ED-01 72 14 5 2 1 1 5 91 4 191
2008 ED-02 82 13 3 3 0 0 0 95 3 79
2008 ED-03 48 38 0 6 0 0 9 93 7 34
2008 ED-04 73 13 6 6 0 0 3 88 6 26
2008 ED-05 61 0 0 28 7 0 5 64 36 14

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 81 10 3 0 2 0 3 95 2 391
2014 ED-01 77 12 2 0 1 0 7 96 2 210
2014 ED-02 90 9 0 1 0 0 0 99 1 90
2014 ED-03 79 4 12 0 5 0 0 83 5 31
2014 ED-04 78 12 7 0 4 0 0 89 4 24
2011 ED 83 9 2 1 2 0 2 94 4 511
2011 ED-01 85 7 3 0 2 0 2 94 3 265
2011 ED-02 88 9 0 1 2 0 0 97 3 114
2011 ED-03 81 12 0 4 0 0 4 96 4 42
2011 ED-04 64 21 4 4 4 0 2 87 9 36
2011 ED-05 72 8 11 0 0 0 8 88 0 13
2011 ED-06 81 15 0 0 0 0 4 100 0 19
2008 ED 83 7 2 2 1 0 5 95 2 377
2008 ED-01 84 6 2 0 1 0 7 97 1 192
2008 ED-02 89 7 3 0 0 0 2 97 0 80
2008 ED-03 79 10 0 6 0 4 0 93 7 34
2008 ED-04 81 11 0 6 0 0 3 94 6 26
2008 ED-05 68 8 7 6 7 0 5 80 13 14

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 62 15 6 6 3 3 5 84 9 390
2014 ED-01 67 15 7 2 3 0 6 87 6 210
2014 ED-02 58 16 3 11 3 7 2 82 15 90
2014 ED-03 39 19 14 14 5 0 9 64 21 31
2014 ED-04 75 10 8 0 4 0 3 88 4 24

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 61 22 4 3 4 2 4 88 7 391
2014 ED-01 57 20 4 4 7 4 5 84 12 210
2014 ED-02 66 28 2 2 2 0 0 94 4 90
2014 ED-03 46 26 6 0 5 3 14 87 6 31
2014 ED-04 69 21 8 0 0 3 0 92 0 24
2011 ED 57 24 8 3 4 1 3 85 7 509
2011 ED-01 62 24 7 1 3 1 2 89 4 264
2011 ED-02 54 22 11 7 4 0 1 78 11 114
2011 ED-03 54 26 3 6 0 0 11 90 7 41
2011 ED-04 38 32 9 4 8 0 8 77 14 36
2011 ED-05 41 23 11 0 0 11 14 85 0 13
2011 ED-06 69 15 8 0 0 8 0 91 0 19
2008 ED 61 18 7 6 3 1 4 84 9 377
2008 ED-01 62 18 7 4 4 2 3 84 9 192
2008 ED-02 63 21 4 9 1 0 2 86 10 80
2008 ED-03 54 15 8 4 4 0 15 81 10 34
2008 ED-04 66 22 6 6 0 0 0 88 6 26
2008 ED-05 66 12 0 22 0 0 0 78 22 14

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ED 28 72 391
2014 ED-01 25 75 210
2014 ED-02 21 79 90
2014 ED-03 56 44 31
2014 ED-04 38 62 24

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 44 102
2014 ED-01 60 50
2014 ED-02 24 20

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 61 102
2014 ED-01 58 50
2014 ED-02 60 20
2014 ED-03 77 13

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 11 102

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED-02 0 20
2014 ED-03 0 13

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 5 102

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 7 102
2014 ED-02 0 20

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 6 102

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 37 102
2014 ED-01 46 50
2014 ED-02 29 20
2014 ED-03 46 13

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 40 102
2014 ED-01 48 50
2014 ED-02 52 20
2014 ED-03 45 13

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 48 102
2014 ED-01 46 50
2014 ED-02 61 20
2014 ED-03 57 13

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 35 102
2014 ED-01 25 50
2014 ED-03 57 13

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 33 102
2014 ED-01 42 50
2014 ED-03 57 13

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 72 102
2014 ED-01 72 50
2014 ED-02 75 20
2014 ED-03 94 13

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 49 102
2014 ED-01 36 50
2014 ED-02 74 20
2014 ED-03 64 13

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED-02 0 20

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 4 102
2014 ED-02 0 20

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 28 102
2014 ED-01 27 50

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 50 102
2014 ED-01 46 50
2014 ED-02 60 20
2014 ED-03 61 13

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 29 102
2014 ED-01 28 50
2014 ED-02 23 20

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 17 102
2014 ED-01 19 50

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 57 102
2014 ED-01 60 50
2014 ED-02 47 20
2014 ED-03 79 13

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 37 102
2014 ED-01 51 50
2014 ED-02 49 20

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 9 102
2014 ED-02 17 20

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 24 102
2014 ED-01 31 50
2014 ED-03 48 13

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 17 102
2014 ED-01 22 50

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 11 102
2014 ED-01 18 50

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 18 102
2014 ED-01 22 50
2014 ED-02 27 20

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 15 102

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 ED 16 102
2014 ED-01 21 50
2014 ED-02 0 20
2014 ED-03 0 13

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 10 87
2014 ED-01 14 41

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 9 87
2014 ED-01 16 41
2014 ED-03 0 11

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 10 87

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 5 87
2014 ED-03 0 11

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 11 87
2014 ED-02 18 19

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 4 87
2014 ED-02 0 19
2014 ED-03 0 11

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 41
2014 ED-02 0 19
2014 ED-03 0 11

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 9 87
2014 ED-01 11 41

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 13 87
2014 ED-01 17 41

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 27 87
2014 ED-01 32 41
2014 ED-02 27 19

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 8 87

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 36 87
2014 ED-01 40 41
2014 ED-02 23 19

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED-02 0 19
2014 ED-03 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 57 87
2014 ED-01 61 41
2014 ED-02 59 19
2014 ED-03 65 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 ED 23 87
2014 ED-01 23 41

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 9 14 16 12 16 28 5 35 42 391
2014 ED-01 10 16 18 8 17 24 6 38 36 210
2014 ED-02 9 9 9 14 12 41 5 34 49 90
2014 ED-03 8 16 16 3 35 16 5 31 48 31
2014 ED-04 10 17 19 19 9 25 0 35 39 24

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 19 25 20 11 12 12 1 51 26 391
2014 ED-01 21 30 19 13 9 8 1 56 24 210
2014 ED-02 19 19 20 9 10 21 2 49 25 90
2014 ED-03 10 18 19 3 38 9 3 32 47 31
2014 ED-04 23 39 24 4 0 9 0 69 5 24
2011 ED 27 35 16 8 5 9 0 69 14 508
2011 ED-01 31 32 14 5 6 12 0 71 12 263
2011 ED-02 24 38 17 14 2 5 0 65 16 113
2011 ED-03 24 34 26 7 5 4 0 60 13 42
2011 ED-04 15 49 17 9 4 5 0 68 13 36
2011 ED-05 19 33 12 19 11 5 0 55 32 13
2011 ED-06 37 44 6 0 4 9 0 90 4 19

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ED 12 88 389
2014 ED-01 8 92 209
2014 ED-02 12 88 89
2014 ED-03 33 67 31

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 27 30

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 81 30
2014 ED-01 80 12

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 12

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 12

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 28 30

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 16 30

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 12

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 15 30
2014 ED-01 50 12

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 26 30

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 0 30
2014 ED-01 0 12

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 33 30

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 15 30

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 0 30
2014 ED-01 0 12

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 37 30

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 29 30
2014 ED-01 44 12

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 42 30
2014 ED-01 52 12

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 0 30
2014 ED-01 0 12

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 ED 28 30

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 11

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 0 29
2014 ED-01 0 11

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 0 29
2014 ED-01 0 11

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 11

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 0 29
2014 ED-01 0 11

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 22 29
2014 ED-01 60 11

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 26 29
2014 ED-01 72 11

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 14 29

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 50 29
2014 ED-01 94 11

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED 70 29
2014 ED-01 72 11

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 ED-01 0 11

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 12 15 21 2 10 34 6 45 20 391
2014 ED-01 11 18 20 2 7 34 8 50 16 210
2014 ED-02 10 9 19 1 10 45 7 38 23 90
2014 ED-03 8 15 19 0 28 24 6 33 40 31
2014 ED-04 20 29 27 4 0 19 0 61 5 24

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 25 31 14 4 9 15 2 68 16 390
2014 ED-01 23 30 18 5 7 15 1 64 14 209
2014 ED-02 29 33 5 2 9 20 1 80 14 90
2014 ED-03 15 19 13 3 28 16 6 43 40 31
2014 ED-04 30 35 16 7 0 12 0 73 8 24
2011 ED 31 35 15 6 2 12 0 74 9 510
2011 ED-01 33 33 13 5 2 14 0 77 8 265
2011 ED-02 24 36 21 9 1 10 0 66 11 114
2011 ED-03 28 47 13 1 1 9 0 82 3 42
2011 ED-04 39 38 6 9 4 5 0 81 13 36
2011 ED-05 11 24 34 22 0 8 0 38 24 13
2011 ED-06 39 43 0 4 0 14 0 95 5 18

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ED 17 83 388
2014 ED-01 17 83 209
2014 ED-02 18 82 89

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 ED 80 20 62
2014 ED-01 80 20 35
2014 ED-02 97 3 14

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 43 24 1 27 4 1 0 67 31 49
2014 ED-01 37 38 3 10 9 3 0 77 20 28
2014 ED-02 39 16 0 45 0 0 0 55 45 13

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 26 50 13 6 2 2 1 79 8 390
2014 ED-01 24 54 11 7 1 3 0 80 9 210
2014 ED-02 25 45 21 7 0 1 1 72 7 90
2014 ED-03 34 57 2 5 2 0 0 91 7 31
2014 ED-04 31 55 3 0 4 0 6 92 5 23
2011 ED 21 49 11 13 2 2 2 73 16 509
2011 ED-01 15 51 14 14 3 2 1 68 17 264
2011 ED-02 28 46 9 13 1 2 2 76 15 114
2011 ED-03 34 50 4 9 2 0 1 85 11 41
2011 ED-04 27 51 13 2 0 0 6 84 2 36
2011 ED-05 0 70 11 19 0 0 0 70 19 13
2011 ED-06 30 65 0 5 0 0 0 95 5 19
2008 ED 24 48 10 10 6 1 1 73 16 377
2008 ED-01 21 52 9 11 6 1 1 74 17 192
2008 ED-02 28 48 8 11 4 1 0 76 16 80
2008 ED-03 29 41 15 13 2 0 0 70 15 34
2008 ED-04 29 51 14 0 0 0 6 85 0 26
2008 ED-05 44 12 11 12 15 0 6 60 29 14

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 ED 9 26 18 12 8 23 4 48 28 391
2014 ED-01 8 26 17 16 9 22 3 45 33 210
2014 ED-02 7 30 10 5 10 31 7 60 25 90
2014 ED-03 12 12 30 28 8 7 2 27 40 31
2014 ED-04 9 20 33 14 4 12 8 36 23 24
2011 ED 10 25 20 13 9 18 5 44 29 508
2011 ED-01 9 23 22 14 9 18 4 42 30 263
2011 ED-02 7 27 16 13 7 22 8 48 29 114
2011 ED-03 15 13