2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group DS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 30 44 8 10 7 0 0 75 17 354
2014 DS-03 17 57 10 13 3 0 0 73 17 30
2014 DS-04 27 45 8 9 11 0 0 72 20 138
2014 DS-05 34 40 10 11 4 1 0 75 16 123
2014 DS-06 44 51 0 5 0 0 0 95 5 39
2011 DS 43 40 8 6 3 0 0 83 9 401
2011 DS-03 35 39 9 13 4 0 0 74 16 54
2011 DS-04 40 43 8 5 4 0 0 82 10 164
2011 DS-05 43 41 10 4 2 0 0 84 6 112
2011 DS-06 62 30 6 2 0 0 0 91 2 47
2008 DS 50 37 5 5 2 0 0 88 7 280
2008 DS-03 43 41 4 13 0 0 0 84 13 56
2008 DS-04 51 37 5 3 3 1 0 89 6 100
2008 DS-05 53 33 8 4 3 0 0 86 7 76
2008 DS-06 48 44 4 4 0 0 0 93 4 27

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 54 36 7 2 1 0 0 90 3 353
2014 DS-03 47 40 10 3 0 0 0 87 3 30
2014 DS-04 47 39 9 3 1 0 0 86 4 137
2014 DS-05 59 33 6 1 1 0 0 93 2 123
2014 DS-06 72 26 0 3 0 0 0 97 3 39
2011 DS 65 29 3 1 1 0 0 95 2 400
2011 DS-03 57 36 6 2 0 0 0 92 2 54
2011 DS-04 64 29 4 1 1 1 0 94 2 164
2011 DS-05 69 27 2 2 0 0 0 96 2 111
2011 DS-06 75 24 0 2 0 0 0 98 2 47

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 53 32 8 4 2 0 0 85 6 353
2014 DS-03 43 40 10 7 0 0 0 83 7 30
2014 DS-04 45 34 12 7 2 0 0 79 9 137
2014 DS-05 57 33 7 2 2 0 0 89 4 123
2014 DS-06 69 28 3 0 0 0 0 97 0 39
2011 DS 64 29 4 1 1 1 0 94 2 400
2011 DS-03 55 35 4 2 2 2 0 92 4 54
2011 DS-04 58 35 5 1 1 1 0 93 2 164
2011 DS-05 68 26 4 0 2 0 0 95 2 111
2011 DS-06 81 14 2 2 0 0 0 96 2 47

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 34 42 10 8 5 0 0 77 13 353
2014 DS-03 33 43 7 10 7 0 0 77 17 30
2014 DS-04 29 40 14 9 7 1 0 70 16 137
2014 DS-05 35 47 9 7 2 0 0 82 9 123
2014 DS-06 46 44 3 8 0 0 0 90 8 39
2011 DS 47 39 7 4 2 0 0 86 6 401
2011 DS-03 46 33 11 9 0 0 0 79 9 54
2011 DS-04 43 41 8 4 3 0 0 85 7 164
2011 DS-05 44 44 6 4 2 0 0 88 5 112
2011 DS-06 62 32 4 2 0 0 0 94 2 47
2008 DS 53 37 4 5 1 0 0 90 5 280
2008 DS-03 53 34 4 9 0 0 0 87 9 56
2008 DS-04 48 39 7 4 1 1 0 88 5 100
2008 DS-05 57 37 1 4 1 0 0 93 5 76
2008 DS-06 48 44 4 4 0 0 0 93 4 27

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 23 31 19 14 13 0 0 54 27 353
2014 DS-03 37 27 10 23 3 0 0 63 27 30
2014 DS-04 18 28 26 15 12 0 0 46 28 137
2014 DS-05 20 37 17 12 14 0 0 57 26 123
2014 DS-06 33 28 13 18 8 0 0 62 26 39
2011 DS 30 39 17 9 5 1 0 69 14 400
2011 DS-03 39 33 18 6 4 0 0 72 9 54
2011 DS-04 25 40 17 9 7 1 0 66 17 164
2011 DS-05 28 41 19 9 4 0 0 69 13 112
2011 DS-06 37 37 13 14 0 0 0 73 14 47

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 20 30 20 16 14 0 0 50 30 353
2014 DS-03 30 30 3 27 10 0 0 60 37 30
2014 DS-04 18 27 24 16 15 0 0 45 31 137
2014 DS-05 17 33 20 15 15 0 0 50 29 123
2014 DS-06 28 31 13 21 8 0 0 59 28 39
2011 DS 25 43 13 14 5 0 0 68 20 401
2011 DS-03 30 42 7 17 2 2 0 74 19 54
2011 DS-04 21 46 11 14 9 0 0 66 23 164
2011 DS-05 20 46 15 15 4 0 0 66 19 112
2011 DS-06 37 32 21 10 0 0 0 69 10 47
2008 DS 36 40 8 10 5 1 0 77 15 280
2008 DS-03 31 39 14 14 0 2 0 71 15 56
2008 DS-04 29 43 8 12 6 2 0 73 19 100
2008 DS-05 46 37 5 5 7 0 0 83 12 76
2008 DS-06 37 44 4 7 7 0 0 81 15 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 24 27 23 10 9 5 1 55 20 353
2014 DS-03 27 27 13 17 10 7 0 57 29 30
2014 DS-04 20 27 23 18 9 2 1 48 28 137
2014 DS-05 26 25 26 4 9 7 2 57 14 123
2014 DS-06 26 41 21 3 8 3 0 68 11 39
2011 DS 33 32 15 8 6 4 1 69 15 401
2011 DS-03 30 25 19 19 4 4 0 57 23 54
2011 DS-04 32 26 16 9 10 6 1 63 20 164
2011 DS-05 34 40 15 4 3 4 0 77 7 112
2011 DS-06 37 43 12 4 2 0 2 81 6 47
2008 DS 34 34 14 5 5 6 1 74 11 280
2008 DS-03 27 28 27 9 5 4 0 57 15 56
2008 DS-04 26 41 12 3 6 12 0 76 10 100
2008 DS-05 47 24 12 8 7 1 1 73 15 76
2008 DS-06 37 44 11 0 0 4 4 88 0 27
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 38 35 11 6 6 2 1 76 13 353
2014 DS-03 57 23 10 3 3 0 3 83 7 30
2014 DS-04 38 30 13 9 7 1 1 70 17 138
2014 DS-05 34 41 10 5 7 2 1 77 13 123
2014 DS-06 39 45 11 5 0 0 0 84 5 38
2011 DS 43 32 11 6 4 3 1 77 11 400
2011 DS-03 48 28 9 8 4 2 2 79 12 54
2011 DS-04 44 28 11 6 4 5 2 77 11 163
2011 DS-05 36 35 15 10 4 1 0 71 14 112
2011 DS-06 42 47 11 0 0 0 0 89 0 47
2008 DS 38 36 9 7 5 4 0 78 13 278
2008 DS-03 38 39 2 5 2 14 0 90 8 56
2008 DS-04 38 33 11 9 4 4 1 75 14 100
2008 DS-05 38 38 8 4 12 0 0 76 16 76
2008 DS-06 26 48 15 11 0 0 0 74 11 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 33 40 10 8 7 1 1 74 15 354
2014 DS-03 47 33 3 10 3 3 0 83 14 30
2014 DS-04 28 38 13 12 8 0 1 67 20 138
2014 DS-05 37 39 7 7 7 2 1 78 14 123
2014 DS-06 26 62 10 3 0 0 0 87 3 39
2011 DS 39 35 9 10 6 1 1 74 17 400
2011 DS-03 50 24 7 11 6 0 2 76 17 54
2011 DS-04 37 34 8 12 7 1 1 73 19 163
2011 DS-05 34 38 11 10 7 0 0 72 17 112
2011 DS-06 38 45 11 6 0 0 0 83 6 47
2008 DS 36 37 10 10 6 2 0 74 16 280
2008 DS-03 37 36 9 9 2 7 0 79 12 56
2008 DS-04 33 37 10 13 5 2 0 71 18 100
2008 DS-05 37 39 7 7 11 0 0 76 17 76
2008 DS-06 30 33 22 11 4 0 0 63 15 27

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 39 33 12 8 7 1 0 72 15 354
2014 DS-03 47 37 3 3 3 7 0 89 7 30
2014 DS-04 36 29 16 10 9 0 0 65 19 138
2014 DS-05 37 37 13 7 7 0 0 74 13 123
2014 DS-06 54 28 8 8 3 0 0 82 10 39

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 18 32 21 11 10 7 0 55 22 352
2014 DS-03 27 40 10 10 7 7 0 71 18 30
2014 DS-04 15 26 21 16 10 12 0 46 30 137
2014 DS-05 19 34 22 8 12 4 1 56 21 123
2014 DS-06 32 34 21 8 5 0 0 66 13 38
2011 DS 24 33 16 12 6 8 1 63 20 400
2011 DS-03 24 34 17 4 11 9 0 65 17 54
2011 DS-04 20 29 17 14 6 12 1 57 23 163
2011 DS-05 22 34 17 15 6 5 0 60 23 112
2011 DS-06 30 50 12 6 2 0 0 80 8 47

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 10 21 19 27 22 1 0 31 50 352
2014 DS-03 13 33 7 30 17 0 0 47 47 30
2014 DS-04 11 15 16 34 23 1 0 26 57 137
2014 DS-05 7 21 23 23 25 1 0 28 49 122
2014 DS-06 18 28 23 15 15 0 0 46 31 39
2011 DS 15 32 19 17 15 2 0 48 32 400
2011 DS-03 15 33 25 17 6 4 0 50 23 54
2011 DS-04 10 36 15 15 20 4 1 48 37 163
2011 DS-05 14 27 23 21 15 0 0 41 36 112
2011 DS-06 28 30 22 16 2 2 0 59 19 47
2008 DS 25 35 15 14 8 2 0 61 23 280
2008 DS-03 18 32 18 16 11 5 0 53 28 56
2008 DS-04 20 30 24 14 9 3 0 51 24 100
2008 DS-05 32 42 8 11 8 0 0 74 18 76
2008 DS-06 19 56 0 19 7 0 0 74 26 27

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 7 16 22 29 25 2 0 23 55 353
2014 DS-03 13 23 7 30 23 3 0 38 55 30
2014 DS-04 7 12 20 28 30 3 0 19 60 137
2014 DS-05 5 15 30 26 24 0 0 19 50 123
2014 DS-06 13 28 8 36 15 0 0 41 51 39
2011 DS 7 26 21 28 12 4 0 35 42 401
2011 DS-03 11 21 22 32 6 7 1 35 41 54
2011 DS-04 4 24 23 27 16 6 0 30 46 164
2011 DS-05 8 22 27 30 11 1 0 31 42 112
2011 DS-06 4 51 9 32 4 0 0 55 36 47
2008 DS 10 34 23 16 11 5 0 47 29 279
2008 DS-03 7 22 22 26 11 13 0 33 42 56
2008 DS-04 15 22 27 14 14 7 0 40 31 99
2008 DS-05 3 53 22 14 7 1 0 56 21 76
2008 DS-06 7 56 15 7 15 0 0 63 22 27

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 8 18 22 20 28 4 0 27 51 353
2014 DS-03 10 23 20 23 20 3 0 34 45 30
2014 DS-04 7 15 21 21 32 4 0 22 56 137
2014 DS-05 7 16 20 21 30 5 0 25 54 123
2014 DS-06 13 31 21 21 13 3 0 45 34 39
2011 DS 9 26 21 22 17 4 0 37 41 401
2011 DS-03 11 18 28 23 13 7 0 32 38 54
2011 DS-04 7 26 20 24 20 4 0 34 45 164
2011 DS-05 4 30 19 22 19 5 0 37 44 112
2011 DS-06 15 30 26 21 8 0 0 45 29 47
2008 DS 16 24 19 20 12 9 0 44 35 280
2008 DS-03 7 25 20 23 18 7 0 35 44 56
2008 DS-04 16 17 18 21 11 17 0 39 39 100
2008 DS-05 21 29 16 18 12 4 0 52 32 76
2008 DS-06 11 33 30 15 11 0 0 44 26 27

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 5 24 22 29 19 1 0 29 49 353
2014 DS-03 7 13 17 40 20 3 0 21 62 30
2014 DS-04 4 26 19 28 21 1 0 30 50 137
2014 DS-05 4 23 24 30 19 0 0 27 49 123
2014 DS-06 10 31 21 33 5 0 0 41 38 39
2011 DS 9 34 17 26 12 2 0 44 39 401
2011 DS-03 8 37 20 28 6 2 0 46 35 54
2011 DS-04 9 28 17 25 17 4 0 38 44 164
2011 DS-05 10 36 18 27 10 0 0 46 37 112
2011 DS-06 6 45 17 30 2 0 0 51 32 47
2008 DS 13 37 17 19 10 3 0 52 31 280
2008 DS-03 16 25 14 20 17 7 0 45 40 56
2008 DS-04 11 30 18 26 11 4 0 42 39 100
2008 DS-05 12 53 14 13 8 0 0 64 21 76
2008 DS-06 7 44 26 15 7 0 0 52 22 27

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 13 36 21 16 11 2 0 51 28 353
2014 DS-03 13 23 23 27 13 0 0 37 40 30
2014 DS-04 6 37 16 20 15 4 1 45 38 137
2014 DS-05 15 40 28 10 8 0 0 54 18 123
2014 DS-06 33 33 18 13 3 0 0 67 15 39
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 10 35 22 18 16 0 0 45 33 353
2014 DS-03 13 40 27 17 3 0 0 53 20 30
2014 DS-04 9 29 20 26 17 0 0 38 42 137
2014 DS-05 11 36 25 11 17 0 0 46 28 123
2014 DS-06 13 46 21 15 5 0 0 59 21 39
2011 DS 19 41 15 17 8 0 0 60 25 400
2011 DS-03 21 43 16 13 6 2 0 65 19 54
2011 DS-04 18 36 16 20 10 0 1 54 30 164
2011 DS-05 19 36 17 22 6 0 0 55 28 111
2011 DS-06 17 65 9 10 0 0 0 82 10 47

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 5 18 20 22 18 15 1 28 48 354
2014 DS-03 10 10 10 27 13 27 3 29 57 30
2014 DS-04 3 9 23 25 14 22 3 17 52 138
2014 DS-05 5 24 19 19 24 11 0 32 47 123
2014 DS-06 15 31 18 23 13 0 0 46 36 39

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 27 37 15 12 9 0 0 64 22 354
2014 DS-03 43 30 17 7 3 0 0 73 10 30
2014 DS-04 26 35 13 14 12 0 0 61 26 138
2014 DS-05 23 42 15 11 8 1 0 66 19 123
2014 DS-06 36 33 13 15 3 0 0 69 18 39
2011 DS 30 38 12 13 6 1 0 69 19 400
2011 DS-03 45 26 13 9 6 0 2 72 15 54
2011 DS-04 30 37 9 13 8 2 0 69 22 163
2011 DS-05 23 45 14 14 4 0 0 68 18 112
2011 DS-06 29 43 13 15 0 0 0 72 15 47
2008 DS 20 50 12 8 7 1 1 72 15 280
2008 DS-03 20 53 9 7 5 4 2 77 13 56
2008 DS-04 25 44 13 10 5 2 1 72 15 100
2008 DS-05 14 54 13 7 12 0 0 68 18 76
2008 DS-06 15 56 15 7 7 0 0 70 15 27

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 32 42 10 7 5 3 1 77 12 354
2014 DS-03 37 43 10 3 3 3 0 83 7 30
2014 DS-04 32 41 7 9 7 4 1 76 17 138
2014 DS-05 31 41 14 6 5 2 1 75 11 123
2014 DS-06 38 46 10 5 0 0 0 85 5 39
2011 DS 36 36 12 7 4 3 2 76 12 399
2011 DS-03 47 28 11 8 6 0 2 76 13 54
2011 DS-04 33 37 13 6 5 5 2 75 11 163
2011 DS-05 31 42 12 9 4 2 1 75 13 112
2011 DS-06 42 37 15 4 0 0 2 80 4 47
2008 DS 33 38 10 7 4 6 1 77 12 280
2008 DS-03 40 30 7 5 2 16 0 83 9 56
2008 DS-04 29 43 9 5 6 6 2 79 11 100
2008 DS-05 28 42 12 12 5 0 1 71 17 76
2008 DS-06 30 48 7 7 4 0 4 81 12 27

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 14 37 20 9 11 5 3 56 23 116
2014 DS-04 9 23 18 14 23 5 9 37 42 22
2014 DS-05 16 35 25 12 5 5 2 55 19 57
2014 DS-06 19 50 8 4 12 4 4 75 17 26

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 28 44 10 10 5 2 1 74 15 354
2014 DS-03 40 40 13 3 0 3 0 83 3 30
2014 DS-04 27 41 12 14 4 2 1 70 18 138
2014 DS-05 26 43 13 10 7 2 0 70 17 123
2014 DS-06 38 49 3 5 3 0 3 89 8 39
2011 DS 36 37 9 10 4 3 1 76 14 400
2011 DS-03 39 43 3 8 2 5 0 87 10 54
2011 DS-04 33 37 10 13 3 4 1 73 17 163
2011 DS-05 33 35 14 10 5 3 0 70 16 112
2011 DS-06 44 43 4 4 2 0 2 89 7 47
2008 DS 43 39 6 7 1 2 1 85 9 280
2008 DS-03 46 36 5 5 0 4 4 88 6 56
2008 DS-04 32 46 8 8 2 4 0 81 11 100
2008 DS-05 49 33 7 9 3 0 0 82 12 76
2008 DS-06 52 41 4 4 0 0 0 93 4 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 36 32 9 6 6 10 1 76 14 354
2014 DS-03 37 30 7 3 3 17 3 83 8 30
2014 DS-04 30 28 11 8 7 14 1 69 18 138
2014 DS-05 33 37 11 7 5 6 0 75 13 123
2014 DS-06 64 28 0 3 3 0 3 95 5 39
2011 DS 48 24 9 5 3 9 2 81 9 400
2011 DS-03 41 24 7 4 2 22 0 84 7 54
2011 DS-04 43 24 9 6 4 12 3 79 11 163
2011 DS-05 47 29 13 6 3 2 0 77 9 112
2011 DS-06 70 21 4 2 2 0 0 91 4 47
2008 DS 48 28 9 5 1 8 1 83 7 280
2008 DS-03 48 32 4 5 0 7 4 90 6 56
2008 DS-04 41 26 13 4 2 14 0 78 7 100
2008 DS-05 55 22 12 7 3 1 0 79 9 76
2008 DS-06 52 37 4 7 0 0 0 89 7 27

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 21 40 17 15 6 0 1 61 21 353
2014 DS-03 27 47 3 20 0 3 0 76 21 30
2014 DS-04 18 40 18 17 7 0 1 59 24 137
2014 DS-05 22 39 21 10 7 0 1 61 17 123
2014 DS-06 21 44 18 18 0 0 0 64 18 39
2011 DS 32 47 11 5 2 0 2 81 8 400
2011 DS-03 40 43 9 5 2 0 0 84 7 54
2011 DS-04 30 45 11 9 2 0 2 78 11 164
2011 DS-05 28 52 15 2 1 0 2 82 3 111
2011 DS-06 38 54 4 2 0 0 2 93 2 47
2008 DS 32 46 10 7 2 1 1 80 9 279
2008 DS-03 32 51 5 5 2 4 0 87 7 56
2008 DS-04 32 44 11 7 2 2 2 79 9 100
2008 DS-05 26 49 12 9 3 0 1 76 12 76
2008 DS-06 33 44 15 4 4 0 0 78 7 27

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 50 36 5 5 3 0 0 86 9 353
2014 DS-03 40 40 7 3 10 0 0 80 13 30
2014 DS-04 44 39 4 8 4 0 0 83 12 137
2014 DS-05 53 34 7 4 2 0 0 87 6 123
2014 DS-06 74 26 0 0 0 0 0 100 0 39
2011 DS 56 35 3 4 2 0 0 91 6 401
2011 DS-03 48 36 7 8 2 0 0 84 9 54
2011 DS-04 54 37 3 4 2 0 0 91 6 164
2011 DS-05 55 37 4 3 2 0 0 92 4 112
2011 DS-06 70 26 2 2 0 0 0 96 2 47
2008 DS 57 34 5 3 1 0 0 91 4 280
2008 DS-03 49 41 5 5 0 0 0 89 5 56
2008 DS-04 54 37 4 2 2 1 0 92 4 100
2008 DS-05 59 33 3 5 0 0 0 92 5 76
2008 DS-06 74 19 4 0 4 0 0 93 4 27

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 54 34 4 5 3 0 0 88 8 354
2014 DS-03 43 37 13 3 3 0 0 80 7 30
2014 DS-04 47 39 2 7 5 0 0 86 12 138
2014 DS-05 58 31 6 4 2 0 0 89 6 123
2014 DS-06 74 26 0 0 0 0 0 100 0 39
2011 DS 58 35 3 4 1 0 0 93 5 400
2011 DS-03 48 38 6 8 0 0 0 87 8 54
2011 DS-04 54 39 3 4 1 0 0 93 4 164
2011 DS-05 57 37 3 3 1 0 0 94 4 111
2011 DS-06 79 17 0 2 2 0 0 96 4 47
2008 DS 53 40 3 2 1 0 0 93 3 279
2008 DS-03 47 50 2 2 0 0 0 96 2 56
2008 DS-04 56 39 2 0 2 1 0 96 2 100
2008 DS-05 55 33 8 3 1 0 0 88 4 76
2008 DS-06 52 41 0 4 4 0 0 93 7 27

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 17 35 18 19 11 0 0 52 30 354
2014 DS-03 27 37 17 17 3 0 0 63 20 30
2014 DS-04 15 32 20 21 12 0 0 47 33 138
2014 DS-05 15 36 17 18 14 1 0 51 32 123
2014 DS-06 21 44 21 8 8 0 0 64 15 39
2011 DS 29 42 14 9 6 0 0 71 15 400
2011 DS-03 35 41 11 11 2 0 0 76 13 54
2011 DS-04 27 38 15 11 9 0 0 66 20 164
2011 DS-05 26 45 14 9 5 0 0 71 14 111
2011 DS-06 32 53 9 4 2 0 0 86 6 47
2008 DS 29 45 14 7 3 1 0 75 11 279
2008 DS-03 40 46 9 4 0 2 0 87 4 56
2008 DS-04 21 45 14 10 6 3 1 69 16 100
2008 DS-05 30 41 18 8 3 0 0 71 11 76
2008 DS-06 33 48 11 4 4 0 0 81 7 27

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 22 41 9 12 13 0 2 65 26 352
2014 DS-03 43 27 13 10 7 0 0 70 17 30
2014 DS-04 20 36 9 16 17 0 1 57 33 137
2014 DS-05 20 46 8 10 12 0 3 69 23 123
2014 DS-06 23 49 10 8 8 0 3 74 16 39
2011 DS 28 35 13 10 11 1 3 65 21 400
2011 DS-03 32 45 13 3 4 0 3 80 7 54
2011 DS-04 32 30 12 11 13 1 2 64 25 164
2011 DS-05 25 37 15 10 13 0 0 62 23 111
2011 DS-06 19 37 15 11 7 0 11 63 20 47
2008 DS 38 31 12 10 5 1 3 72 15 278
2008 DS-03 50 32 10 4 2 2 0 84 5 56
2008 DS-04 38 29 11 12 6 3 1 70 19 99
2008 DS-05 37 33 12 9 7 0 3 72 16 76
2008 DS-06 19 30 26 15 7 0 4 50 23 27

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 15 46 13 14 11 0 0 61 25 353
2014 DS-03 17 47 13 13 10 0 0 63 23 30
2014 DS-04 12 39 15 18 15 0 0 52 33 137
2014 DS-05 14 54 10 12 9 1 0 69 21 123
2014 DS-06 33 44 10 13 0 0 0 77 13 39
2011 DS 34 41 10 9 5 0 0 76 14 400
2011 DS-03 37 33 15 9 4 2 0 71 13 54
2011 DS-04 30 41 9 15 4 0 0 71 20 164
2011 DS-05 31 45 14 5 5 0 0 77 10 111
2011 DS-06 54 40 4 2 0 0 0 94 2 47

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 29 38 14 12 7 0 0 67 19 353
2014 DS-03 33 43 13 7 3 0 0 77 10 30
2014 DS-04 25 37 15 15 7 0 0 62 23 137
2014 DS-05 27 41 13 11 9 0 0 67 20 123
2014 DS-06 51 31 5 10 3 0 0 82 13 39

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 18 32 19 19 10 1 1 51 29 353
2014 DS-03 20 30 27 17 3 3 0 52 21 30
2014 DS-04 16 28 20 25 9 1 1 45 34 137
2014 DS-05 18 37 16 17 11 0 1 55 29 123
2014 DS-06 33 28 18 10 10 0 0 62 21 39
2011 DS 26 41 15 11 4 1 0 69 16 400
2011 DS-03 31 42 18 4 2 4 0 75 6 53
2011 DS-04 29 34 15 15 4 2 1 64 20 164
2011 DS-05 19 47 15 13 6 0 0 66 19 112
2011 DS-06 28 51 15 4 2 0 0 79 6 47

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 30 36 14 11 8 1 1 67 19 353
2014 DS-03 27 43 13 17 0 0 0 70 17 30
2014 DS-04 33 34 16 7 6 3 1 70 14 138
2014 DS-05 29 37 15 10 8 1 1 67 18 122
2014 DS-06 31 23 10 21 15 0 0 54 36 39
2011 DS 37 34 11 13 4 1 0 71 18 401
2011 DS-03 55 34 7 4 0 0 0 89 4 54
2011 DS-04 38 34 12 10 5 1 0 73 15 164
2011 DS-05 29 31 16 17 4 1 1 62 22 112
2011 DS-06 29 41 4 26 0 0 0 70 26 47

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 10 22 13 24 26 1 4 35 52 353
2014 DS-03 13 7 13 23 37 3 3 21 64 30
2014 DS-04 11 19 15 23 27 1 4 31 53 138
2014 DS-05 8 32 13 23 22 0 2 41 46 123
2014 DS-06 13 18 5 29 32 0 3 32 62 38
2011 DS 14 24 10 24 24 0 5 40 50 401
2011 DS-03 18 35 8 20 17 2 0 55 38 54
2011 DS-04 17 20 12 26 23 0 2 38 50 164
2011 DS-05 10 25 9 29 23 0 4 37 54 112
2011 DS-06 6 27 11 19 30 0 6 36 53 47
2008 DS 15 19 12 25 20 2 7 38 49 280
2008 DS-03 21 20 11 25 18 4 2 43 46 56
2008 DS-04 10 20 17 30 17 2 4 32 50 100
2008 DS-05 20 26 7 13 26 0 8 50 43 76
2008 DS-06 15 0 11 37 30 4 4 16 72 27

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 18 32 23 15 12 0 1 50 27 354
2014 DS-03 23 40 13 23 0 0 0 63 23 30
2014 DS-04 23 36 24 10 6 0 1 60 16 138
2014 DS-05 15 28 26 15 15 0 1 43 30 123
2014 DS-06 8 18 23 23 28 0 0 26 51 39
2011 DS 16 32 23 16 12 0 2 49 28 401
2011 DS-03 35 38 14 6 6 0 2 74 12 54
2011 DS-04 15 34 28 12 10 0 1 49 22 164
2011 DS-05 5 33 23 19 18 0 2 39 37 112
2011 DS-06 10 27 15 32 15 0 0 38 47 47
2008 DS 13 31 24 18 13 0 1 44 31 280
2008 DS-03 18 39 29 14 0 0 0 57 14 56
2008 DS-04 18 31 25 14 9 1 2 50 24 100
2008 DS-05 8 30 20 22 20 0 0 38 42 76
2008 DS-06 0 19 22 30 30 0 0 19 59 27

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 51 26 7 5 4 3 3 82 10 354
2014 DS-03 50 20 3 10 7 7 3 78 19 30
2014 DS-04 47 23 11 6 7 2 4 75 13 138
2014 DS-05 55 26 6 6 2 2 2 85 9 123
2014 DS-06 51 36 3 3 0 5 3 94 3 39
2011 DS 50 28 8 5 4 3 3 82 9 400
2011 DS-03 55 20 4 11 4 4 2 80 16 54
2011 DS-04 49 24 10 5 6 4 3 78 12 164
2011 DS-05 46 36 10 5 2 1 1 83 6 111
2011 DS-06 60 34 4 0 0 0 2 96 0 47

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 DS 15 50 35 354
2014 DS-03 13 53 33 30
2014 DS-04 9 48 43 138
2014 DS-05 19 55 26 123
2014 DS-06 23 33 44 39
2011 DS 13 59 29 401
2011 DS-03 9 57 34 54
2011 DS-04 6 64 30 164
2011 DS-05 17 61 22 112
2011 DS-06 23 45 32 47

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 DS 34 26 21 15 4 53
2014 DS-04 31 0 38 15 15 13
2014 DS-05 30 48 9 13 0 23
2011 DS 41 23 15 14 7 52
2011 DS-04 20 20 20 30 10 10
2011 DS-05 47 21 11 21 0 19
2011 DS-06 65 19 7 0 9 11
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 32 38 15 10 4 1 0 70 15 353
2014 DS-03 13 57 17 13 0 0 0 70 13 30
2014 DS-04 28 28 20 17 7 0 0 56 23 137
2014 DS-05 36 45 13 2 3 1 0 81 6 123
2014 DS-06 51 36 8 5 0 0 0 87 5 39
2011 DS 40 40 9 7 3 0 0 81 10 400
2011 DS-03 38 38 9 8 6 2 0 77 13 54
2011 DS-04 38 35 11 12 4 0 0 73 16 164
2011 DS-05 38 50 9 2 2 0 0 87 4 111
2011 DS-06 53 39 6 2 0 0 0 92 2 47
2008 DS 50 39 6 4 1 1 0 89 5 280
2008 DS-03 39 41 9 7 2 2 0 82 9 56
2008 DS-04 46 38 9 3 3 1 0 85 6 100
2008 DS-05 61 34 3 3 0 0 0 95 3 76
2008 DS-06 52 44 0 4 0 0 0 96 4 27

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 12 36 21 19 10 1 0 49 30 353
2014 DS-03 17 37 23 7 13 3 0 55 21 30
2014 DS-04 9 31 22 25 12 1 1 41 37 137
2014 DS-05 13 38 20 20 10 0 0 51 29 123
2014 DS-06 18 49 23 5 5 0 0 67 10 39
2011 DS 17 45 15 16 7 0 0 62 23 400
2011 DS-03 23 48 6 13 9 0 0 71 23 54
2011 DS-04 12 45 18 17 7 0 0 58 25 163
2011 DS-05 18 44 17 16 5 0 0 62 21 112
2011 DS-06 21 45 15 14 4 0 0 66 19 47

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 8 32 23 17 8 11 0 46 28 353
2014 DS-03 13 33 17 27 0 10 0 52 30 30
2014 DS-04 7 24 25 18 12 15 1 36 34 137
2014 DS-05 8 35 25 14 8 10 0 48 24 123
2014 DS-06 13 49 21 18 0 0 0 62 18 39
2011 DS 15 38 19 14 6 8 0 58 21 401
2011 DS-03 24 30 18 11 6 11 0 61 19 54
2011 DS-04 13 35 18 13 6 15 0 56 23 164
2011 DS-05 12 41 22 17 7 1 0 53 24 112
2011 DS-06 12 49 24 15 0 0 0 61 15 47

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 17 34 37 9 2 0 1 12 51 354
2014 DS-03 13 30 37 7 13 0 0 20 43 30
2014 DS-04 19 37 33 9 3 0 0 12 56 138
2014 DS-05 19 32 41 8 0 0 1 8 51 123
2014 DS-06 10 36 38 13 0 0 3 13 47 39
2011 DS 10 28 38 18 4 0 1 22 39 401
2011 DS-03 6 28 36 26 5 0 0 31 33 54
2011 DS-04 8 30 35 21 3 1 2 25 39 164
2011 DS-05 15 25 41 15 3 0 1 18 41 112
2011 DS-06 6 36 50 9 0 0 0 9 42 47
2008 DS 8 20 48 15 7 1 1 22 29 280
2008 DS-03 7 11 37 20 20 4 2 42 19 56
2008 DS-04 7 20 50 16 5 1 1 22 28 100
2008 DS-05 11 22 51 13 1 0 1 15 33 76
2008 DS-06 7 26 52 11 4 0 0 15 33 27

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 20 34 30 12 3 0 1 16 54 353
2014 DS-03 14 21 28 21 17 0 0 38 35 29
2014 DS-04 17 36 30 13 1 1 1 15 54 138
2014 DS-05 26 33 31 9 1 0 0 10 59 123
2014 DS-06 15 41 28 13 0 0 3 13 58 39
2011 DS 9 25 29 28 7 1 1 35 34 400
2011 DS-03 2 13 36 33 13 4 0 48 15 54
2011 DS-04 10 27 23 33 5 1 1 39 38 164
2011 DS-05 11 26 35 20 6 0 2 26 38 111
2011 DS-06 0 35 37 26 2 0 0 28 35 47
2008 DS 4 16 35 29 12 2 2 44 20 279
2008 DS-03 0 14 25 31 23 5 2 58 15 56
2008 DS-04 4 17 31 32 10 3 3 44 23 99
2008 DS-05 5 14 41 28 9 0 3 38 20 76
2008 DS-06 7 19 48 22 4 0 0 26 26 27

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 50 30 14 4 2 0 1 6 81 354
2014 DS-03 43 40 10 0 7 0 0 7 83 30
2014 DS-04 46 33 16 2 1 0 1 4 80 138
2014 DS-05 54 27 12 6 0 0 1 6 82 123
2014 DS-06 51 26 13 8 0 0 3 8 79 39
2011 DS 38 28 20 11 2 1 0 13 67 399
2011 DS-03 35 36 19 10 1 0 0 11 70 53
2011 DS-04 38 28 19 12 1 1 1 13 68 163
2011 DS-05 43 26 24 5 2 0 0 7 69 112
2011 DS-06 27 38 22 11 2 0 0 13 66 47
2008 DS 27 26 29 12 4 1 1 16 54 279
2008 DS-03 22 27 31 10 5 5 0 16 51 56
2008 DS-04 30 18 28 13 7 1 3 21 50 99
2008 DS-05 25 36 26 11 1 0 1 12 61 76
2008 DS-06 33 22 37 7 0 0 0 7 56 27

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 7 20 42 25 5 0 1 30 28 351
2014 DS-03 0 13 33 37 17 0 0 53 13 30
2014 DS-04 8 10 40 35 6 1 0 41 19 136
2014 DS-05 7 31 40 20 2 0 1 21 38 122
2014 DS-06 8 28 62 0 0 0 3 0 37 39
2011 DS 11 17 36 29 7 0 0 36 28 400
2011 DS-03 8 15 33 37 8 0 0 44 23 54
2011 DS-04 10 12 36 29 12 1 1 41 22 163
2011 DS-05 13 25 31 30 1 0 0 31 38 112
2011 DS-06 9 22 49 17 4 0 0 21 30 47
2008 DS 10 14 39 27 8 1 1 36 24 279
2008 DS-03 7 7 35 25 22 4 0 48 15 56
2008 DS-04 9 9 34 35 9 2 2 46 19 99
2008 DS-05 12 21 43 22 0 0 1 23 33 76
2008 DS-06 15 30 41 11 4 0 0 15 44 27

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 26 33 28 10 3 1 1 13 59 354
2014 DS-03 3 40 27 17 10 3 0 28 45 30
2014 DS-04 27 29 27 12 4 1 0 16 57 138
2014 DS-05 33 30 28 8 0 0 1 8 64 123
2014 DS-06 18 44 31 5 0 0 3 5 63 39
2011 DS 19 29 30 14 6 0 2 21 48 401
2011 DS-03 7 20 41 22 6 0 4 29 28 54
2011 DS-04 16 24 28 20 10 1 2 30 41 164
2011 DS-05 23 35 33 8 1 0 0 9 58 112
2011 DS-06 21 40 30 4 2 0 2 7 63 47
2008 DS 13 26 28 19 8 4 1 29 42 280
2008 DS-03 0 13 17 29 25 13 4 64 15 56
2008 DS-04 7 31 28 20 8 5 1 30 40 100
2008 DS-05 26 25 38 9 0 0 1 9 52 76
2008 DS-06 30 41 19 11 0 0 0 11 70 27

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 8 12 33 30 13 2 3 45 21 350
2014 DS-03 3 3 27 30 27 7 3 63 7 30
2014 DS-04 7 13 26 30 17 2 4 50 22 136
2014 DS-05 8 12 37 30 11 1 1 41 21 121
2014 DS-06 8 21 44 26 0 0 3 26 29 39
2011 DS 6 10 29 31 18 2 4 52 17 400
2011 DS-03 9 15 21 28 23 0 4 54 25 54
2011 DS-04 5 5 26 30 26 4 5 61 11 164
2011 DS-05 5 13 35 35 10 1 2 46 18 111
2011 DS-06 4 13 45 34 2 0 2 37 18 47
2008 DS 3 13 31 26 21 3 4 50 17 280
2008 DS-03 2 7 18 31 36 5 2 72 9 56
2008 DS-04 1 18 26 23 21 4 7 50 21 100
2008 DS-05 7 11 37 32 12 0 3 45 18 76
2008 DS-06 4 15 59 11 11 0 0 22 19 27

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 48 30 14 5 2 0 1 7 79 354
2014 DS-03 27 37 23 3 7 3 0 10 66 30
2014 DS-04 51 30 11 6 2 0 1 8 81 138
2014 DS-05 54 28 15 3 0 0 0 3 82 123
2014 DS-06 41 41 10 5 0 0 3 5 84 39

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 59 36 2 2 1 0 0 95 3 354
2014 DS-03 70 30 0 0 0 0 0 100 0 30
2014 DS-04 59 36 2 1 1 0 0 95 3 138
2014 DS-05 58 35 3 3 1 0 0 93 4 123
2014 DS-06 64 36 0 0 0 0 0 100 0 39
2011 DS 63 31 5 1 1 0 0 94 1 400
2011 DS-03 70 22 3 2 2 0 0 93 4 53
2011 DS-04 63 29 6 1 1 1 0 93 1 164
2011 DS-05 56 39 4 1 0 0 0 95 1 112
2011 DS-06 72 26 2 0 0 0 0 98 0 47

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 38 36 9 8 8 0 0 74 17 354
2014 DS-03 43 37 3 13 3 0 0 80 17 30
2014 DS-04 32 37 10 12 9 0 0 69 21 138
2014 DS-05 41 32 10 6 11 1 1 74 17 123
2014 DS-06 46 41 0 5 8 0 0 87 13 39

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 41 41 9 6 3 0 0 82 9 354
2014 DS-03 57 33 0 10 0 0 0 90 10 30
2014 DS-04 40 38 12 5 4 0 1 79 9 138
2014 DS-05 38 41 11 5 6 0 0 79 11 123
2014 DS-06 51 38 3 8 0 0 0 90 8 39

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 32 38 17 4 1 7 1 76 6 353
2014 DS-03 47 30 13 3 0 7 0 82 4 30
2014 DS-04 28 35 20 5 1 9 1 71 7 137
2014 DS-05 32 41 16 1 2 7 0 79 4 123
2014 DS-06 36 44 8 8 3 0 3 82 11 39

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 31 41 12 9 3 4 1 75 12 353
2014 DS-03 40 30 13 13 0 3 0 72 14 30
2014 DS-04 26 41 12 12 2 6 1 71 16 137
2014 DS-05 33 42 13 3 5 2 1 78 8 123
2014 DS-06 38 49 5 8 0 0 0 87 8 39
2011 DS 28 44 15 7 4 2 0 74 11 400
2011 DS-03 24 47 13 11 4 1 0 72 15 54
2011 DS-04 32 41 11 7 4 3 1 77 12 164
2011 DS-05 26 44 18 5 5 2 0 72 10 111
2011 DS-06 19 55 25 0 0 0 0 75 0 47

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 35 40 12 9 4 0 0 76 12 353
2014 DS-03 50 30 10 10 0 0 0 80 10 30
2014 DS-04 31 40 15 12 3 0 0 71 15 137
2014 DS-05 33 44 11 5 7 1 0 77 11 123
2014 DS-06 49 41 0 10 0 0 0 90 10 39
2011 DS 39 44 11 4 2 0 0 83 7 400
2011 DS-03 45 45 7 4 0 0 0 89 4 54
2011 DS-04 37 45 10 5 3 0 0 82 9 164
2011 DS-05 33 45 14 4 3 1 0 79 6 112
2011 DS-06 45 43 9 3 0 0 0 88 3 47
2008 DS 43 38 8 6 4 0 0 81 10 280
2008 DS-03 45 35 11 5 4 0 0 80 9 56
2008 DS-04 38 37 10 10 4 1 0 76 14 100
2008 DS-05 50 36 4 5 5 0 0 86 11 76
2008 DS-06 30 56 11 0 4 0 0 85 4 27

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 21 33 16 11 9 6 3 60 22 353
2014 DS-03 23 27 7 17 10 10 7 60 32 30
2014 DS-04 18 28 20 12 9 7 5 53 24 137
2014 DS-05 22 36 17 8 11 5 2 62 20 123
2014 DS-06 31 46 8 8 5 0 3 79 13 39

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 36 47 9 4 2 3 1 85 6 353
2014 DS-03 30 57 7 3 0 3 0 90 3 30
2014 DS-04 34 45 11 4 2 3 1 82 7 137
2014 DS-05 36 47 9 3 2 2 0 85 6 123
2014 DS-06 46 51 0 3 0 0 0 97 3 39
2011 DS 40 36 14 6 3 2 0 77 9 401
2011 DS-03 39 37 14 8 2 0 0 76 9 54
2011 DS-04 37 32 18 7 4 2 0 71 11 164
2011 DS-05 40 37 13 5 2 2 0 79 7 112
2011 DS-06 47 47 2 0 2 2 0 96 2 47

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 28 39 16 10 5 2 1 69 15 353
2014 DS-03 23 43 10 20 3 0 0 67 23 30
2014 DS-04 26 39 14 12 6 1 1 67 19 137
2014 DS-05 24 41 20 6 5 3 0 67 12 123
2014 DS-06 51 33 8 5 3 0 0 85 8 39
2011 DS 29 38 12 11 7 2 1 69 18 401
2011 DS-03 33 39 11 9 6 2 0 74 15 54
2011 DS-04 29 37 10 11 8 4 1 69 20 164
2011 DS-05 21 36 19 14 8 0 2 58 23 112
2011 DS-06 37 46 11 4 0 2 0 85 4 47
2008 DS 30 37 12 13 5 3 0 70 18 280
2008 DS-03 23 34 9 23 9 2 0 58 33 56
2008 DS-04 32 31 18 8 4 6 1 68 13 100
2008 DS-05 29 46 4 13 7 1 0 76 20 76
2008 DS-06 26 52 15 7 0 0 0 78 7 27

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 19 35 21 12 7 5 1 57 21 352
2014 DS-03 17 30 20 20 7 7 0 50 29 30
2014 DS-04 18 35 20 11 8 7 1 58 21 136
2014 DS-05 16 37 21 13 9 3 0 55 23 123
2014 DS-06 26 41 26 8 0 0 0 67 8 39
2011 DS 17 38 18 17 6 4 1 57 24 400
2011 DS-03 19 46 11 11 9 2 1 67 21 54
2011 DS-04 12 36 18 20 8 5 1 51 30 163
2011 DS-05 16 36 21 17 5 5 0 55 24 112
2011 DS-06 28 39 22 12 0 0 0 67 12 47

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 11 26 17 18 16 10 2 42 38 353
2014 DS-03 7 27 13 23 17 13 0 38 46 30
2014 DS-04 9 20 16 20 23 11 1 33 48 137
2014 DS-05 10 33 16 18 12 8 2 48 34 123
2014 DS-06 28 23 26 10 3 10 0 57 14 39
2011 DS 13 23 19 17 14 12 3 42 36 401
2011 DS-03 8 28 24 16 9 11 4 42 30 54
2011 DS-04 12 20 13 17 18 16 4 39 44 164
2011 DS-05 11 23 23 19 12 11 2 39 35 112
2011 DS-06 26 32 19 17 4 2 0 59 21 47

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 20 45 9 18 8 0 0 65 26 353
2014 DS-03 20 43 3 20 13 0 0 63 33 30
2014 DS-04 23 38 10 19 9 0 1 61 29 137
2014 DS-05 20 50 11 15 5 0 0 70 20 123
2014 DS-06 18 56 3 15 8 0 0 74 23 39
2011 DS 31 46 5 13 5 0 0 77 18 401
2011 DS-03 43 44 8 4 2 0 0 87 6 54
2011 DS-04 29 43 5 15 7 0 0 73 22 164
2011 DS-05 23 56 4 14 3 0 0 79 17 112
2011 DS-06 38 51 0 11 0 0 0 89 11 47
2008 DS 36 46 2 9 6 1 0 83 16 280
2008 DS-03 37 49 4 7 2 2 0 87 9 56
2008 DS-04 30 48 2 12 7 1 0 79 19 100
2008 DS-05 37 45 0 9 9 0 0 82 18 76
2008 DS-06 56 33 4 0 7 0 0 89 7 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 33 39 9 11 8 0 0 72 19 352
2014 DS-03 33 43 7 17 0 0 0 77 17 30
2014 DS-04 23 45 13 14 6 0 0 68 20 136
2014 DS-05 40 31 9 8 12 0 0 71 20 123
2014 DS-06 46 38 3 5 8 0 0 85 13 39
2011 DS 41 33 7 14 5 0 0 74 19 400
2011 DS-03 46 35 9 8 3 0 0 80 11 53
2011 DS-04 37 31 8 19 5 0 0 68 24 164
2011 DS-05 38 35 8 14 4 0 0 73 19 112
2011 DS-06 50 32 4 6 6 0 0 83 13 47

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 43 37 11 6 1 0 1 81 7 353
2014 DS-03 43 33 10 10 0 0 3 79 10 30
2014 DS-04 40 41 12 5 1 0 1 82 6 138
2014 DS-05 42 37 11 7 2 0 0 80 9 123
2014 DS-06 55 32 8 5 0 0 0 87 5 38

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 65 19 5 3 3 1 3 88 7 352
2014 DS-03 70 10 3 0 7 0 10 89 7 30
2014 DS-04 62 17 7 4 4 2 4 84 9 136
2014 DS-05 72 18 5 2 2 1 0 91 4 123
2014 DS-06 51 31 5 8 3 3 0 84 11 39
2011 DS 71 17 5 2 2 1 3 91 4 401
2011 DS-03 76 14 2 2 2 2 2 94 4 54
2011 DS-04 71 13 8 2 1 1 4 88 3 164
2011 DS-05 68 21 5 2 2 1 2 91 4 112
2011 DS-06 66 28 2 4 0 0 0 94 4 47
2008 DS 71 16 4 4 1 2 3 91 5 280
2008 DS-03 69 14 4 2 2 4 5 92 4 56
2008 DS-04 70 13 6 4 1 3 3 88 5 100
2008 DS-05 71 16 5 5 1 0 1 88 7 76
2008 DS-06 81 19 0 0 0 0 0 100 0 27

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 62 18 6 6 8 0 1 80 14 353
2014 DS-03 67 10 0 10 10 0 3 79 21 30
2014 DS-04 58 18 7 5 9 1 1 78 15 137
2014 DS-05 66 17 6 6 6 0 0 83 11 123
2014 DS-06 56 23 5 8 8 0 0 79 15 39
2011 DS 67 14 4 9 4 0 2 82 13 401
2011 DS-03 69 9 4 11 8 0 0 77 19 54
2011 DS-04 67 12 4 9 5 0 2 81 15 164
2011 DS-05 65 16 4 11 2 0 2 83 13 112
2011 DS-06 66 27 2 4 0 0 0 94 4 47
2008 DS 68 11 5 8 6 1 1 81 15 280
2008 DS-03 71 9 2 9 5 2 2 83 15 56
2008 DS-04 68 9 6 9 6 1 1 78 15 100
2008 DS-05 63 13 5 8 9 0 1 77 17 76
2008 DS-06 78 7 7 7 0 0 0 85 7 27

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 63 18 8 4 5 0 2 83 9 354
2014 DS-03 73 10 7 7 0 0 3 86 7 30
2014 DS-04 60 17 11 4 7 0 2 79 10 138
2014 DS-05 64 21 6 4 5 0 0 85 9 123
2014 DS-06 59 23 3 5 5 0 5 86 11 39
2011 DS 68 13 4 6 7 0 3 83 12 399
2011 DS-03 64 15 5 2 10 0 4 83 12 53
2011 DS-04 67 8 6 7 8 0 4 78 15 163
2011 DS-05 66 19 2 6 4 0 3 87 11 112
2011 DS-06 76 11 2 6 2 0 2 89 9 47
2008 DS 64 15 3 6 8 1 4 83 14 278
2008 DS-03 67 9 0 11 5 4 4 82 18 55
2008 DS-04 60 16 2 4 10 1 6 83 15 100
2008 DS-05 67 11 3 7 9 0 4 81 16 76
2008 DS-06 70 15 7 4 4 0 0 85 7 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 72 15 5 3 2 0 3 90 6 354
2014 DS-03 87 3 3 3 0 0 3 93 3 30
2014 DS-04 67 19 6 3 3 1 2 88 6 138
2014 DS-05 76 13 5 2 2 0 2 90 5 123
2014 DS-06 67 18 0 10 0 0 5 89 11 39
2011 DS 76 11 3 2 3 0 4 91 6 400
2011 DS-03 76 13 0 0 6 0 6 94 6 54
2011 DS-04 75 7 4 4 5 1 5 87 9 163
2011 DS-05 78 15 4 1 0 0 3 95 1 112
2011 DS-06 74 17 4 4 0 0 0 91 4 47
2008 DS 74 9 3 4 5 1 4 88 9 280
2008 DS-03 71 7 4 5 7 2 4 83 13 56
2008 DS-04 72 10 2 2 5 2 7 90 8 100
2008 DS-05 75 9 1 4 7 0 4 88 11 76
2008 DS-06 85 4 7 4 0 0 0 89 4 27

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 50 23 13 6 5 1 3 76 11 354
2014 DS-03 57 17 10 13 0 0 3 76 14 30
2014 DS-04 50 18 16 6 6 1 3 71 12 138
2014 DS-05 51 27 10 4 6 0 2 80 10 123
2014 DS-06 46 31 10 8 3 0 3 79 11 39

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 59 24 8 3 1 4 2 88 4 353
2014 DS-03 70 13 10 0 0 3 3 89 0 30
2014 DS-04 59 20 10 1 1 4 3 86 3 137
2014 DS-05 59 27 4 4 1 6 0 91 5 123
2014 DS-06 59 31 8 3 0 0 0 90 3 39
2011 DS 65 20 5 3 1 2 4 91 4 400
2011 DS-03 70 16 4 6 0 2 2 90 6 54
2011 DS-04 66 14 8 3 0 3 6 88 3 164
2011 DS-05 60 28 5 2 1 1 4 92 3 111
2011 DS-06 66 26 2 0 0 2 4 98 0 47
2008 DS 64 20 6 3 0 2 4 90 3 279
2008 DS-03 68 18 5 0 2 2 5 92 2 56
2008 DS-04 61 19 7 4 0 4 5 88 4 100
2008 DS-05 66 17 9 4 0 1 3 86 4 76
2008 DS-06 63 33 0 0 0 0 4 100 0 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DS 12 88 353
2014 DS-04 14 86 138
2014 DS-05 11 89 122
2014 DS-06 15 85 39

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 48 44
2014 DS-04 42 19
2014 DS-05 50 14

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 66 44
2014 DS-04 79 19
2014 DS-05 57 14

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 11 44
2014 DS-04 0 19

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 0 44
2014 DS-04 0 19
2014 DS-05 0 14

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 0 44
2014 DS-04 0 19
2014 DS-05 0 14

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 45 44
2014 DS-04 37 19
2014 DS-05 79 14

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 52 44
2014 DS-04 47 19
2014 DS-05 64 14

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 48 44
2014 DS-04 58 19
2014 DS-05 50 14

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 39 44
2014 DS-04 37 19
2014 DS-05 36 14

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 45 44
2014 DS-04 47 19
2014 DS-05 57 14

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 55 44
2014 DS-04 58 19
2014 DS-05 57 14

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 41 44
2014 DS-04 32 19
2014 DS-05 43 14

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-05 0 14

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 16 44

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 43 44
2014 DS-04 42 19

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 20 44
2014 DS-04 26 19

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 59 44
2014 DS-04 58 19
2014 DS-05 57 14

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 30 44

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 16 44

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 16 44

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 11 44

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19
2014 DS-05 0 14

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 16 44

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS-05 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 DS 27 44
2014 DS-04 32 19
2014 DS-05 36 14

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19
2014 DS-05 0 14

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 12 43

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19
2014 DS-05 0 14

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 0 43
2014 DS-04 0 19
2014 DS-05 0 14

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 12 43
2014 DS-05 0 14

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS-05 0 14

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS-04 0 19

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 12 43

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 23 43
2014 DS-04 26 19

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 12 43

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 42 43
2014 DS-04 53 19
2014 DS-05 50 14

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS-05 0 14

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 65 43
2014 DS-04 68 19
2014 DS-05 71 14

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 DS 19 43
2014 DS-04 26 19

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 13 19 18 5 7 34 5 52 18 353
2014 DS-03 10 20 10 3 7 43 7 60 20 30
2014 DS-04 9 12 20 5 7 39 7 38 23 137
2014 DS-05 15 22 17 6 7 29 3 55 19 123
2014 DS-06 18 33 26 0 5 18 0 63 6 39

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 21 34 21 6 6 11 1 63 13 353
2014 DS-03 23 33 10 10 3 17 3 71 17 30
2014 DS-04 16 30 28 8 7 11 1 52 17 137
2014 DS-05 21 37 20 4 7 11 0 66 12 123
2014 DS-06 36 41 15 3 5 0 0 77 8 39
2011 DS 29 41 14 4 3 9 1 78 7 401
2011 DS-03 28 43 11 4 2 11 2 81 6 54
2011 DS-04 26 37 14 4 3 15 1 75 9 164
2011 DS-05 31 38 19 4 3 5 0 73 7 112
2011 DS-06 30 56 11 3 0 0 0 86 3 47

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DS 4 96 353
2014 DS-04 4 96 138
2014 DS-05 5 95 122

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 36 14

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 100 14

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 DS 64 14

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 36 14

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 36 14

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 0 14

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 DS 57 14

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 13 17 17 3 2 42 6 58 9 352
2014 DS-03 10 7 10 3 0 60 10 55 11 30
2014 DS-04 10 10 22 1 2 50 6 43 7 136
2014 DS-05 15 22 12 5 3 37 6 65 14 123
2014 DS-06 18 31 23 5 0 18 5 63 7 39

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 26 32 16 3 1 19 1 73 6 352
2014 DS-03 30 27 7 7 0 27 3 81 10 30
2014 DS-04 21 30 21 1 1 26 1 69 3 136
2014 DS-05 26 35 15 4 2 16 1 74 8 123
2014 DS-06 36 41 15 3 3 0 3 79 5 39
2011 DS 38 34 13 3 1 10 1 81 4 399
2011 DS-03 39 35 9 2 0 13 2 87 2 54
2011 DS-04 34 28 17 1 1 17 1 76 3 163
2011 DS-05 40 32 16 6 2 5 0 75 9 111
2011 DS-06 43 55 2 0 0 0 0 98 0 47

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DS 10 90 351
2014 DS-04 13 88 136
2014 DS-05 7 93 122

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DS 86 14 35
2014 DS-04 82 18 17

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 74 20 3 0 0 3 0 97 0 30
2014 DS-04 79 21 0 0 0 0 0 100 0 14

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 31 55 7 5 1 0 1 88 5 354
2014 DS-03 20 50 13 13 3 0 0 70 17 30
2014 DS-04 30 57 11 3 0 0 0 86 3 138
2014 DS-05 33 57 2 6 0 1 2 93 6 123
2014 DS-06 38 51 5 3 0 0 3 92 3 39
2011 DS 29 55 8 3 2 0 3 87 5 401
2011 DS-03 26 54 11 6 2 2 0 81 8 54
2011 DS-04 29 55 9 3 3 0 1 85 6 164
2011 DS-05 30 57 10 1 1 0 1 88 2 112
2011 DS-06 27 60 0 2 0 0 11 98 2 47
2008 DS 28 55 7 4 2 1 2 87 7 279
2008 DS-03 18 55 5 11 7 4 0 76 19 56
2008 DS-04 29 55 9 4 2 2 0 85 6 100
2008 DS-05 29 62 5 1 0 0 3 93 1 76
2008 DS-06 42 54 0 0 0 0 4 100 0 26

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 10 29 23 9 5 20 4 51 19 354
2014 DS-03 7 27 10 7 7 40 3 59 24 30
2014 DS-04 9 18 28 14 4 24 2 36 25 138
2014 DS-05 11 41 16 6 7 17 2 65 15 123
2014 DS-06 23 23 33 5 3 8 5 53 9 39
2011 DS 12 32 23 7 4 20 2 56 14 400
2011 DS-03 11 28 29 6 2 24 0 52 10 54
2011 DS-04 9 26 21 12 4 26 2 49 22 164
2011 DS-05 15 36 26 4 5 13 0 59 11 112
2011 DS-06 13 46 21 0 2 11 7 72 2 46

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 38 35 10 5 2 7 2 80 8 354
2014 DS-03 47 30 3 10 0 7 3 85 11 30
2014 DS-04 41 28 14 7 2 7 0 74 10 138
2014 DS-05 33 44 9 2 4 7 2 83 7 123
2014 DS-06 46 38 10 3 0 0 3 87 3 39
2011 DS 41 38 7 5 1 5 3 86 7 401
2011 DS-03 43 37 5 9 0 4 2 85 10 54
2011 DS-04 43 37 8 4 0 7 1 87 4 164
2011 DS-05 44 37 4 6 3 4 1 86 9 112
2011 DS-06 34 42 9 4 0 0 11 86 5 47
2008 DS 42 38 6 3 2 6 2 88 6 280
2008 DS-03 47 32 3 0 0 18 0 96 0 56
2008 DS-04 42 36 12 3 1 5 1 83 4 100
2008 DS-05 37 46 4 4 4 3 3 88 8 76
2008 DS-06 41 37 4 11 4 0 4 81 15 27

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DS 28 35 14 8 5 9 1 70 14 354
2014 DS-03 33 33 7 13 7 3 3 71 21 30
2014 DS-04 24 33 18 10 4 11 0 64 15 138
2014 DS-05 28 37 12 7 7 8 2 71 15 123
2014 DS-06 46 41 10 0 3 0 0 87 3 39
2011 DS 33 38 9 9 2 7 3 78 12 401
2011 DS-03 28 39 13 13 0 7 0 72 14 54
2011 DS-04 34 37 9 6 3 10 1 80 10 164
2011 DS-05 35 36 11 12 2 4 1 74 14 112
2011 DS-06 32 47 6 6 0 0 9 87 7 47
2008 DS 33 35 13 8 3 6 3 74 12 280
2008 DS-03 31 32 19 7 2 9 0 69 10 56
2008 DS-04 31 33 13 11 2 10 0 71 15 100
2008 DS-05 34 37 12 7 3 3 5 77 10 76
2008 DS-06 30 44 4 7 11 0 4 77 19 27