2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group DM

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 67 28 2 2 0 0 1 97 2 65
2011 DM-01 82 18 0 0 0 0 0 100 0 28
2011 DM-02 75 25 0 0 0 0 0 100 0 15
2008 DM 81 13 0 6 0 0 0 94 6 29
2008 DM-01 59 25 0 15 0 0 0 85 15 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 92 1 6 0 0 0 1 94 0 67
2011 DM-01 100 0 0 0 0 0 0 100 0 29
2011 DM-02 100 0 0 0 0 0 0 100 0 16

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 77 16 3 3 0 0 1 94 3 67
2011 DM-01 83 13 0 3 0 0 0 97 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 84 16 0 0 0 0 0 100 0 12
2011 DM 72 22 3 2 0 0 1 95 2 65
2011 DM-01 89 11 0 0 0 0 0 100 0 28
2011 DM-02 82 18 0 0 0 0 0 100 0 15
2008 DM 83 4 6 6 0 0 0 87 6 29
2008 DM-01 59 10 15 15 0 0 0 69 15 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 63 7 4 26 0 0 0 70 26 20
2014 DM-01 53 5 5 37 0 0 0 58 37 12
2011 DM 67 16 13 2 2 0 1 84 3 67
2011 DM-01 82 10 4 4 0 0 0 93 4 29
2011 DM-02 75 18 7 0 0 0 0 93 0 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 4 4 26 0 0 0 70 26 20
2014 DM-01 58 0 5 37 0 0 0 58 37 12
2011 DM 71 13 13 0 2 0 1 85 2 67
2011 DM-01 86 4 11 0 0 0 0 89 0 29
2011 DM-02 74 26 0 0 0 0 0 100 0 16
2008 DM 85 2 0 9 4 0 0 87 13 29
2008 DM-01 65 5 0 20 10 0 0 69 31 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 73 12 12 0 0 0 4 88 0 19
2014 DM-01 78 17 0 0 0 0 6 100 0 11
2011 DM 53 16 10 5 2 1 13 80 8 67
2011 DM-01 56 26 3 3 0 0 12 93 4 29
2011 DM-02 59 0 12 0 0 5 24 83 0 16
2008 DM 32 18 5 9 5 2 30 73 20 29
2008 DM-01 24 11 5 15 11 4 28 53 39 14
2008 DM-02 41 0 10 9 0 0 40 68 15 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 81 7 7 4 0 0 0 89 4 20
2014 DM-01 79 11 5 5 0 0 0 89 5 12
2011 DM 57 13 15 1 3 0 11 79 5 66
2011 DM-01 70 14 7 0 0 0 9 92 0 29
2011 DM-02 56 19 15 0 0 0 10 83 0 16
2008 DM 45 10 4 6 2 0 33 81 13 29
2008 DM-01 29 20 4 15 5 0 27 67 28 14
2008 DM-02 31 5 10 0 0 0 53 78 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 44 4 4 0 0 0 93 4 20
2014 DM-01 37 58 0 5 0 0 0 95 5 12
2011 DM 50 21 12 4 4 0 8 77 9 67
2011 DM-01 61 26 4 4 0 0 6 92 4 29
2011 DM-02 56 17 15 7 0 0 5 77 7 16
2008 DM 47 6 4 0 10 0 33 79 15 29
2008 DM-01 33 11 5 0 25 0 27 59 33 14
2008 DM-02 42 0 5 0 0 0 53 89 0 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 41 7 0 4 0 0 89 4 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 52 48 0 0 0 0 0 100 0 20
2014 DM-01 42 58 0 0 0 0 0 100 0 12
2011 DM 72 10 6 1 6 1 3 86 8 66
2011 DM-01 90 7 0 0 0 3 0 100 0 28
2011 DM-02 81 13 0 0 0 0 6 100 0 16

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 7 0 0 0 0 26 100 0 20
2014 DM-01 58 5 0 0 0 0 37 100 0 12
2011 DM 68 13 12 0 2 0 6 86 2 67
2011 DM-01 83 3 7 0 0 0 7 93 0 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16
2008 DM 72 0 3 6 4 0 15 85 12 29
2008 DM-01 37 0 6 15 9 0 33 54 36 14
2008 DM-02 95 0 0 0 0 0 5 100 0 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 56 41 4 0 0 0 0 96 0 20
2014 DM-01 53 42 5 0 0 0 0 95 0 12
2011 DM 56 27 8 3 3 1 1 85 6 67
2011 DM-01 75 18 3 4 0 0 0 93 4 29
2011 DM-02 50 43 7 0 0 0 0 93 0 16
2008 DM 64 24 0 8 2 0 2 89 11 29
2008 DM-01 50 21 0 19 5 0 5 74 26 14
2008 DM-02 80 20 0 0 0 0 0 100 0 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 23 5 3 6 1 1 86 9 67
2011 DM-01 73 17 0 6 0 3 0 93 7 29
2011 DM-02 67 33 0 0 0 0 0 100 0 16
2008 DM 69 19 6 0 4 0 2 89 4 29
2008 DM-01 53 18 15 0 9 0 5 74 10 14
2008 DM-02 95 5 0 0 0 0 0 100 0 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 44 48 7 0 0 0 0 93 0 20
2014 DM-01 32 58 11 0 0 0 0 89 0 12
2011 DM 40 35 10 5 3 4 4 81 9 67
2011 DM-01 47 36 7 4 0 3 3 88 4 29
2011 DM-02 33 33 6 13 0 10 5 78 15 16
2008 DM 36 41 0 17 2 2 2 80 20 29
2008 DM-01 12 59 0 19 5 0 5 74 26 14
2008 DM-02 29 62 0 0 0 9 0 100 0 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 70 4 0 0 0 0 26 100 0 20
2014 DM-01 58 5 0 0 0 0 37 100 0 12
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Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 41 0 0 7 0 4 92 8 20
2014 DM-01 37 53 0 0 5 0 5 94 6 12
2011 DM 47 27 11 7 5 0 2 77 12 67
2011 DM-01 60 33 4 4 0 0 0 93 4 29
2011 DM-02 46 34 0 7 9 0 5 84 16 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 41 56 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 74 7 7 4 4 4 0 85 8 20
2014 DM-01 68 11 5 5 5 5 0 83 11 12
2011 DM 42 27 15 2 6 0 9 75 9 67
2011 DM-01 57 30 4 4 0 0 6 92 4 29
2011 DM-02 34 23 26 0 7 0 10 63 8 16
2008 DM 28 25 0 12 0 0 35 81 19 29
2008 DM-01 17 28 0 29 0 0 27 61 39 14
2008 DM-02 33 5 0 0 0 0 62 100 0 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 74 15 4 4 0 0 4 92 4 20
2014 DM-01 68 21 5 0 0 0 5 94 0 12
2011 DM 53 19 9 4 3 1 10 82 8 67
2011 DM-01 69 16 4 0 0 0 11 96 0 29
2011 DM-02 63 13 9 10 0 0 5 80 11 16
2008 DM 44 26 2 2 0 3 24 95 3 29
2008 DM-01 50 31 4 5 0 6 3 90 6 14
2008 DM-02 38 5 0 0 0 0 57 100 0 10

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 37 4 0 0 4 7 96 0 20
2014 DM-01 42 42 5 0 0 5 5 94 0 12

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 64 19 9 6 1 0 1 84 8 67
2011 DM-01 81 10 6 3 0 0 0 91 3 29
2011 DM-02 70 30 0 0 0 0 0 100 0 16
2008 DM 67 19 2 2 0 0 10 96 2 29
2008 DM-01 47 21 4 5 0 0 23 88 7 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 70 30 0 0 0 0 0 100 0 20
2014 DM-01 58 42 0 0 0 0 0 100 0 12
2011 DM 68 16 6 3 5 2 1 86 8 67
2011 DM-01 88 6 0 4 3 0 0 94 6 29
2011 DM-02 75 18 0 0 0 7 0 100 0 16
2008 DM 61 25 4 0 0 0 10 96 0 29
2008 DM-01 52 15 9 0 0 0 23 88 0 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 52 44 4 0 0 0 0 96 0 20
2014 DM-01 37 58 5 0 0 0 0 95 0 12
2011 DM 45 37 9 2 4 0 3 84 7 67
2011 DM-01 62 35 4 0 0 0 0 96 0 29
2011 DM-02 45 36 5 5 9 0 0 81 14 16
2008 DM 56 15 23 4 0 0 1 72 4 29
2008 DM-01 54 11 26 9 0 0 0 65 9 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 73 15 6 5 0 0 1 90 5 67
2011 DM-01 85 12 3 0 0 0 0 97 0 29
2011 DM-02 89 11 0 0 0 0 0 100 0 16
2008 DM 64 25 0 4 6 0 0 89 11 29
2008 DM-01 59 15 0 10 15 0 0 74 26 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 69 19 7 2 1 0 1 90 3 67
2011 DM-01 75 21 0 0 3 0 0 97 3 29
2011 DM-02 93 7 0 0 0 0 0 100 0 16
2008 DM 66 21 4 6 2 0 0 88 8 29
2008 DM-01 65 6 10 15 4 0 0 71 19 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 41 30 4 26 0 0 0 70 26 20
2014 DM-01 26 37 0 37 0 0 0 63 37 12
2011 DM 57 23 7 4 2 4 3 86 6 67
2011 DM-01 64 26 0 7 0 0 4 93 7 29
2011 DM-02 74 7 5 7 0 7 0 87 7 16
2008 DM 43 36 10 2 8 0 0 79 10 29
2008 DM-01 26 50 0 5 19 0 0 75 25 14
2008 DM-02 71 29 0 0 0 0 0 100 0 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 63 4 0 4 0 0 30 95 5 20
2014 DM-01 58 5 0 5 0 0 32 92 8 12
2011 DM 32 11 8 2 4 0 43 75 12 65
2011 DM-01 37 10 0 3 4 0 47 88 12 28
2011 DM-02 30 6 0 0 0 0 64 100 0 16
2008 DM 10 3 14 5 8 0 61 32 33 29
2008 DM-01 9 6 0 11 19 0 55 33 67 14
2008 DM-02 19 0 0 0 0 0 81 100 0 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 85 15 0 0 0 0 0 100 0 20
2014 DM-01 79 21 0 0 0 0 0 100 0 12
2011 DM 62 22 10 3 0 0 3 86 3 66
2011 DM-01 76 20 0 3 0 0 0 97 3 29
2011 DM-02 64 26 11 0 0 0 0 89 0 16

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 33 0 7 0 0 0 93 7 20
2014 DM-01 53 42 0 5 0 0 0 95 5 12

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 73 17 8 0 0 0 3 92 0 67
2011 DM-01 83 10 4 0 0 0 3 96 0 29
2011 DM-02 88 7 5 0 0 0 0 95 0 16

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 26 26 7 41 0 0 0 52 41 20
2014 DM-01 16 21 5 58 0 0 0 37 58 12
2011 DM 38 37 8 9 4 0 4 78 14 65
2011 DM-01 46 36 3 7 8 0 0 82 15 28
2011 DM-02 40 37 11 6 0 0 6 82 6 15

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 7 0 0 0 7 0 85 50 50 20
2014 DM-01 0 0 0 0 11 0 89 0 100 12
2011 DM 6 4 7 2 13 1 67 32 46 65
2011 DM-01 3 0 3 0 11 3 81 17 66 28
2011 DM-02 6 0 0 7 5 0 81 33 67 15
2008 DM 4 20 0 3 22 0 51 47 53 29
2008 DM-01 8 0 0 0 26 0 66 25 75 14
2008 DM-02 0 5 0 0 5 0 89 50 50 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 7 7 11 56 15 0 4 15 73 20
2014 DM-01 0 5 16 63 16 0 0 5 79 12
2011 DM 17 16 22 20 19 0 6 36 41 67
2011 DM-01 21 10 35 23 12 0 0 31 35 29
2011 DM-02 16 13 7 17 31 0 16 35 57 16
2008 DM 3 14 15 50 19 0 0 17 69 29
2008 DM-01 7 5 35 29 25 0 0 11 54 14
2008 DM-02 0 8 0 56 36 0 0 8 92 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 26 33 0 4 0 0 37 94 6 20
2014 DM-01 11 47 0 5 0 0 37 92 8 12
2011 DM 20 19 3 3 4 1 50 80 14 67
2011 DM-01 16 13 4 4 4 3 57 74 18 29
2011 DM-02 19 0 0 0 5 0 76 78 22 16

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 DM 30 44 26 20
2014 DM-01 21 53 26 12
2011 DM 31 49 20 67
2011 DM-01 36 39 25 29
2011 DM-02 18 72 10 16

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2011 DM 35 18 19 14 14 21
2011 DM-01 25 0 20 28 28 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 73 14 6 2 0 4 1 92 2 66
2011 DM-01 94 3 3 0 0 0 0 97 0 28
2011 DM-02 76 17 0 7 0 0 0 93 7 16
2008 DM 90 0 6 2 2 0 0 90 4 29
2008 DM-01 75 0 15 4 5 0 0 75 9 14
2008 DM-02 100 0 0 0 0 0 0 100 0 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 56 44 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 50 32 10 3 2 1 1 85 5 67
2011 DM-01 65 32 0 0 0 3 0 100 0 29
2011 DM-02 52 28 0 13 7 0 0 80 20 16

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 51 27 14 3 2 3 1 81 4 67
2011 DM-01 68 19 7 0 0 6 0 92 0 29
2011 DM-02 52 42 0 6 0 0 0 94 6 16

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 0 33 26 19 19 0 4 38 35 20
2014 DM-01 0 42 21 21 11 0 5 33 44 12
2011 DM 1 18 33 25 18 0 5 45 21 66
2011 DM-01 0 11 39 21 26 0 4 49 11 28
2011 DM-02 0 18 31 22 22 0 6 47 20 16
2008 DM 0 32 51 6 11 0 0 18 32 29
2008 DM-01 0 15 60 7 17 0 0 24 15 14
2008 DM-02 0 15 62 6 17 0 0 23 15 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 26 7 4 30 30 0 4 62 35 20
2014 DM-01 37 5 5 21 26 0 5 50 44 12
2011 DM 6 9 19 31 30 1 4 65 16 66
2011 DM-01 8 3 24 26 34 3 3 64 11 28
2011 DM-02 0 13 16 29 35 0 6 68 14 16
2008 DM 3 17 39 23 19 0 0 42 19 29
2008 DM-01 6 15 39 17 22 0 0 39 21 14
2008 DM-02 0 0 56 11 33 0 0 44 0 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 0 11 59 11 19 0 0 30 11 20
2014 DM-01 0 5 68 16 11 0 0 26 5 12
2011 DM 9 8 39 9 23 1 12 36 19 65
2011 DM-01 3 8 46 4 23 3 14 32 13 27
2011 DM-02 0 12 25 6 40 0 17 56 15 16
2008 DM 0 34 23 29 13 0 0 42 34 29
2008 DM-01 0 49 21 13 17 0 0 30 49 14
2008 DM-02 0 0 60 21 19 0 0 40 0 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 0 30 41 15 15 0 0 30 30 20
2014 DM-01 0 42 32 16 11 0 0 26 42 12
2011 DM 4 10 36 25 19 0 7 47 15 65
2011 DM-01 4 14 23 25 28 0 7 56 19 28
2011 DM-02 5 15 35 17 22 0 6 41 22 16
2008 DM 2 20 61 10 7 0 0 18 21 29
2008 DM-01 4 0 71 17 8 0 0 24 4 14
2008 DM-02 0 5 71 13 10 0 0 23 5 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 7 33 22 19 15 0 4 35 42 20
2014 DM-01 11 42 11 21 11 0 5 33 56 12
2011 DM 11 12 37 14 17 0 8 35 25 66
2011 DM-01 7 14 28 16 25 0 11 46 23 28
2011 DM-02 0 18 42 12 22 0 6 35 19 16
2008 DM 8 14 45 20 13 0 0 33 22 29
2008 DM-01 19 0 51 9 20 0 0 30 19 14
2008 DM-02 0 15 54 13 17 0 0 30 15 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 0 37 22 22 19 0 0 41 37 20
2014 DM-01 0 42 16 26 16 0 0 42 42 12
2011 DM 6 6 33 29 16 0 10 50 13 66
2011 DM-01 4 4 23 30 25 0 15 65 9 28
2011 DM-02 0 5 44 34 17 0 0 51 5 16
2008 DM 2 12 47 28 11 0 0 39 14 29
2008 DM-01 4 5 70 3 18 0 0 21 9 14
2008 DM-02 0 0 37 49 14 0 0 63 0 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 0 52 22 11 15 0 0 26 52 20
2014 DM-01 0 63 11 16 11 0 0 26 63 12

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 82 14 2 2 0 0 1 97 2 67
2011 DM-01 93 7 0 0 0 0 0 100 0 29
2011 DM-02 100 0 0 0 0 0 0 100 0 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 52 0 0 0 0 0 100 0 20
2014 DM-01 37 63 0 0 0 0 0 100 0 12

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 61 22 12 0 2 1 1 86 2 67
2011 DM-01 77 13 7 0 0 3 0 93 0 29
2011 DM-02 63 31 6 0 0 0 0 94 0 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 93 7 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 78 14 6 0 2 0 1 92 2 66
2011 DM-01 93 4 4 0 0 0 0 96 0 29
2011 DM-02 81 19 0 0 0 0 0 100 0 16
2008 DM 81 13 0 0 4 0 2 96 4 29
2008 DM-01 59 31 0 0 9 0 0 91 9 14
2008 DM-02 93 0 0 0 0 0 7 100 0 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 59 41 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 73 17 6 0 0 3 1 93 0 67
2011 DM-01 84 10 0 0 0 6 0 100 0 29
2011 DM-02 82 18 0 0 0 0 0 100 0 16

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 93 4 4 0 0 0 0 96 0 20
2014 DM-01 89 5 5 0 0 0 0 95 0 12
2011 DM 67 24 2 1 2 1 2 95 4 67
2011 DM-01 87 6 0 0 3 3 0 97 3 29
2011 DM-02 69 26 0 0 0 0 5 100 0 16
2008 DM 74 22 2 0 2 0 0 96 2 29
2008 DM-01 91 0 5 0 4 0 0 91 4 14
2008 DM-02 85 15 0 0 0 0 0 100 0 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 93 4 0 0 0 4 0 100 0 20
2014 DM-01 89 5 0 0 0 5 0 100 0 12
2011 DM 66 16 7 5 4 1 1 85 8 67
2011 DM-01 82 9 4 0 3 3 0 93 3 29
2011 DM-02 87 13 0 0 0 0 0 100 0 16

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 48 7 4 4 0 0 37 88 6 20
2014 DM-01 37 5 5 5 0 0 47 80 10 12
2011 DM 41 8 8 3 3 5 33 79 9 67
2011 DM-01 55 6 0 4 0 6 29 95 5 29
2011 DM-02 28 13 0 0 0 5 54 100 0 16

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 41 59 0 0 0 0 0 100 0 20
2014 DM-01 32 68 0 0 0 0 0 100 0 12
2011 DM 66 23 3 4 0 0 4 93 4 67
2011 DM-01 77 23 0 0 0 0 0 100 0 29
2011 DM-02 80 20 0 0 0 0 0 100 0 16
2008 DM 53 36 2 9 0 0 0 90 9 29
2008 DM-01 63 12 4 20 0 0 0 75 20 14
2008 DM-02 69 31 0 0 0 0 0 100 0 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 63 37 0 0 0 0 0 100 0 20
2014 DM-01 47 53 0 0 0 0 0 100 0 12
2011 DM 79 11 6 2 1 0 1 91 3 66
2011 DM-01 100 0 0 0 0 0 0 100 0 29
2011 DM-02 81 13 0 0 5 0 0 95 5 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 89 7 0 0 0 0 4 100 0 20
2014 DM-01 89 5 0 0 0 0 5 100 0 12

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 81 13 2 0 0 3 1 98 0 67
2011 DM-01 94 6 0 0 0 0 0 100 0 29
2011 DM-02 95 5 0 0 0 0 0 100 0 16
2008 DM 94 4 2 0 0 0 0 98 0 29
2008 DM-01 91 5 4 0 0 0 0 96 0 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 77 11 5 2 5 0 1 89 6 66
2011 DM-01 79 10 4 4 3 0 0 89 7 28
2011 DM-02 88 12 0 0 0 0 0 100 0 16
2008 DM 90 6 0 5 0 0 0 95 5 29
2008 DM-01 81 13 0 6 0 0 0 94 6 14
2008 DM-02 91 0 0 9 0 0 0 91 9 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 100 0 0 0 0 0 0 100 0 20
2014 DM-01 100 0 0 0 0 0 0 100 0 12
2011 DM 80 8 5 3 1 0 2 91 5 67
2011 DM-01 86 7 0 0 3 0 3 97 3 29
2011 DM-02 94 0 6 0 0 0 0 94 0 16
2008 DM 69 27 2 0 0 0 2 98 0 29
2008 DM-01 80 11 4 0 0 0 5 96 0 14
2008 DM-02 91 9 0 0 0 0 0 100 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 96 4 0 0 0 0 0 100 0 20
2014 DM-01 95 5 0 0 0 0 0 100 0 12
2011 DM 69 12 3 2 3 1 10 91 5 67
2011 DM-01 76 9 3 0 0 0 12 96 0 29
2011 DM-02 76 12 0 7 0 0 5 93 7 16
2008 DM 63 4 2 0 0 0 31 97 0 29
2008 DM-01 69 0 4 0 0 0 27 94 0 14
2008 DM-02 38 15 0 0 0 0 48 100 0 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 46 23 4 0 0 0 27 95 0 19
2014 DM-01 42 21 0 0 0 0 37 100 0 12

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 89 11 0 0 0 0 0 100 0 20
2014 DM-01 89 11 0 0 0 0 0 100 0 12
2011 DM 81 8 3 2 0 4 3 95 2 66
2011 DM-01 87 9 4 0 0 0 0 96 0 29
2011 DM-02 93 0 0 0 0 0 7 100 0 16
2008 DM 93 2 4 0 0 0 1 96 0 29
2008 DM-01 96 0 4 0 0 0 0 96 0 14
2008 DM-02 77 9 9 0 0 0 5 91 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 44 52 0 0 0 4 0 100 0 20
2014 DM-01 42 53 0 0 0 5 0 100 0 12

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 67 33 0 0 0 0 0 100 0 20
2014 DM-01 53 47 0 0 0 0 0 100 0 12
2011 DM 65 21 7 1 2 0 4 89 3 67
2011 DM-01 77 20 0 0 0 0 3 100 0 29
2011 DM-02 68 20 5 0 0 0 7 95 0 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DM 0 100 20
2014 DM-01 0 100 12

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 44 41 4 0 0 4 7 96 0 20
2014 DM-01 37 47 5 0 0 0 11 94 0 12

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 56 37 4 0 0 4 0 96 0 20
2014 DM-01 47 47 0 0 0 5 0 100 0 12
2011 DM 69 13 6 2 0 9 1 92 2 66
2011 DM-01 80 13 0 0 0 7 0 100 0 29
2011 DM-02 78 11 5 0 0 7 0 95 0 16

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DM-01 0 100 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 30 0 0 0 0 0 70 100 0 20
2014 DM-01 37 0 0 0 0 0 63 100 0 12
2011 DM 10 5 8 5 0 1 70 54 18 67
2011 DM-01 17 3 0 4 0 3 74 85 15 29
2011 DM-02 6 0 0 6 0 0 88 50 50 16
2008 DM 2 0 1 0 2 2 92 36 39 29
2008 DM-01 0 0 3 0 5 0 92 0 61 14
2008 DM-02 8 0 0 0 0 9 83 100 0 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 19 44 0 0 0 4 33 100 0 20
2014 DM-01 11 42 0 0 0 5 42 100 0 12
2011 DM 32 20 11 6 2 7 23 74 10 67
2011 DM-01 32 23 7 4 0 9 25 83 5 29
2011 DM-02 47 16 0 6 0 0 30 91 9 16

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 15 0 0 0 0 0 85 100 0 20
2014 DM-01 5 0 0 0 0 0 95 100 0 12
2011 DM 10 6 7 1 0 4 72 67 5 67
2011 DM-01 12 0 4 0 0 3 81 78 0 29
2011 DM-02 12 0 0 0 0 0 88 100 0 16
2008 DM 1 0 0 0 0 2 96 100 0 29
2008 DM-01 3 0 0 0 0 5 92 100 0 14
2008 DM-02 0 0 0 0 0 0 100 0 0 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DM 22 0 0 0 0 0 78 100 0 20
2014 DM-01 11 0 0 0 0 0 89 100 0 12
2011 DM 22 12 5 1 2 5 52 81 6 67
2011 DM-01 26 9 4 0 0 3 59 91 0 29
2011 DM-02 16 6 0 0 0 0 78 100 0 16
2008 DM 6 2 0 0 0 4 88 100 0 29
2008 DM-01 9 5 0 0 0 4 81 100 0 14
2008 DM-02 7 0 0 0 0 9 84 100 0 10