2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group DA

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 35 37 11 14 4 0 0 72 18 47
2014 DA-03 29 41 20 10 0 0 0 71 10 10
2014 DA-04 40 40 13 7 0 0 0 80 7 15
2011 DA 39 34 13 6 8 0 0 73 14 89
2011 DA-03 42 35 12 4 8 0 0 77 11 26
2011 DA-04 42 34 15 3 6 0 0 76 9 32
2011 DA-05 41 41 12 0 6 0 0 83 6 17
2008 DA 35 36 16 7 7 0 0 71 13 88
2008 DA-02 22 28 16 11 23 0 0 50 34 18
2008 DA-03 40 38 14 8 0 0 0 78 8 22
2008 DA-04 36 42 15 4 3 0 0 77 8 27

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 69 29 2 0 0 0 0 98 0 47
2014 DA-03 71 20 10 0 0 0 0 90 0 10
2014 DA-04 67 33 0 0 0 0 0 100 0 15
2011 DA 74 20 5 0 1 0 0 94 1 88
2011 DA-03 80 16 4 0 0 0 0 96 0 25
2011 DA-04 81 15 4 0 0 0 0 96 0 32
2011 DA-05 82 18 0 0 0 0 0 100 0 17

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 69 21 10 0 0 0 0 90 0 47
2014 DA-03 80 0 20 0 0 0 0 80 0 10
2014 DA-04 73 27 0 0 0 0 0 100 0 15
2011 DA 62 24 9 3 1 0 0 87 4 88
2011 DA-03 65 28 7 0 0 0 0 93 0 26
2011 DA-04 67 22 11 0 0 0 0 89 0 31
2011 DA-05 65 35 0 0 0 0 0 100 0 17

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 52 33 11 4 0 0 0 85 4 47
2014 DA-03 71 20 10 0 0 0 0 90 0 10
2014 DA-04 53 40 0 7 0 0 0 93 7 15
2011 DA 41 34 13 4 8 0 0 75 11 89
2011 DA-03 42 27 15 4 11 0 0 69 15 26
2011 DA-04 52 28 11 3 6 0 0 79 9 32
2011 DA-05 29 59 6 0 6 0 0 88 6 17
2008 DA 43 35 8 7 7 0 0 78 13 88
2008 DA-02 39 27 5 11 18 0 0 66 29 18
2008 DA-03 44 29 9 12 5 0 0 74 17 22
2008 DA-04 49 43 4 0 3 0 0 92 3 27

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 33 28 24 7 6 2 0 62 14 46
2014 DA-03 41 0 49 10 0 0 0 41 10 10
2014 DA-04 33 33 20 7 0 7 0 71 7 15
2011 DA 25 36 21 10 8 1 0 61 18 89
2011 DA-03 27 19 32 11 7 4 0 48 19 26
2011 DA-04 28 39 10 13 9 0 0 67 23 32
2011 DA-05 23 42 23 6 6 0 0 65 12 17

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 31 38 20 4 8 0 0 69 11 47
2014 DA-03 41 20 39 0 0 0 0 61 0 10
2014 DA-04 33 40 20 0 7 0 0 73 7 15
2011 DA 26 36 22 8 8 1 0 62 16 89
2011 DA-03 27 27 31 8 4 4 0 56 12 26
2011 DA-04 31 34 13 10 12 0 0 64 23 32
2011 DA-05 23 47 18 6 6 0 0 71 12 17
2008 DA 32 42 15 5 5 0 0 74 11 88
2008 DA-02 27 33 11 11 18 0 0 61 29 18
2008 DA-03 36 50 9 4 0 0 0 87 4 22
2008 DA-04 36 40 18 3 3 0 0 77 5 27

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 28 34 22 8 8 0 0 63 15 47
2014 DA-03 29 31 10 20 10 0 0 61 29 10
2014 DA-04 27 40 27 7 0 0 0 67 7 15
2011 DA 23 22 21 11 16 4 1 48 29 89
2011 DA-03 19 19 19 13 26 4 0 40 41 26
2011 DA-04 34 21 9 12 18 6 0 59 31 32
2011 DA-05 23 30 17 18 6 0 7 57 25 17
2008 DA 37 29 12 10 6 6 0 70 17 88
2008 DA-02 33 22 0 22 23 0 0 55 45 18
2008 DA-03 36 24 13 13 0 14 0 70 15 22
2008 DA-04 43 39 11 4 3 0 0 82 8 27
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 40 38 11 6 4 2 0 79 10 47
2014 DA-03 51 20 29 0 0 0 0 71 0 10
2014 DA-04 27 47 13 13 0 0 0 73 13 15
2011 DA 44 25 13 8 8 2 0 71 16 89
2011 DA-03 35 27 15 16 4 4 0 64 20 26
2011 DA-04 59 18 7 3 9 3 0 80 13 32
2011 DA-05 35 36 18 6 6 0 0 71 12 17
2008 DA 42 32 7 13 7 0 0 74 20 88
2008 DA-02 27 22 11 11 29 0 0 50 39 18
2008 DA-03 56 31 5 9 0 0 0 87 9 22
2008 DA-04 44 33 3 20 0 0 0 77 20 27

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 45 32 14 6 4 0 0 77 9 47
2014 DA-03 41 29 20 10 0 0 0 71 10 10
2014 DA-04 33 47 13 7 0 0 0 80 7 15
2011 DA 42 30 11 5 9 2 0 74 15 89
2011 DA-03 35 30 20 7 4 4 0 68 12 26
2011 DA-04 55 24 6 3 9 3 0 81 13 32
2011 DA-05 30 41 12 6 12 0 0 71 17 17
2008 DA 36 28 14 9 12 0 0 64 22 88
2008 DA-02 17 39 5 11 29 0 0 55 39 18
2008 DA-03 51 19 13 12 5 0 0 70 17 22
2008 DA-04 32 37 10 7 15 0 0 69 21 27

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 34 51 5 6 4 0 0 85 9 47
2014 DA-03 61 20 10 10 0 0 0 80 10 10
2014 DA-04 33 47 13 7 0 0 0 80 7 15

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 26 38 11 4 16 5 0 68 20 47
2014 DA-03 51 10 0 10 10 20 0 76 24 10
2014 DA-04 20 47 20 0 13 0 0 67 13 15
2011 DA 26 26 17 8 11 8 3 59 22 89
2011 DA-03 24 19 22 12 11 11 0 49 27 26
2011 DA-04 34 27 10 10 9 6 3 67 21 32
2011 DA-05 17 53 12 0 12 6 0 75 12 17

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 26 36 9 9 16 4 0 64 26 47
2014 DA-03 51 0 20 10 10 10 0 57 22 10
2014 DA-04 33 27 13 13 13 0 0 60 27 15
2011 DA 27 28 15 10 15 3 0 57 27 88
2011 DA-03 36 20 11 8 16 8 0 61 26 25
2011 DA-04 22 36 12 9 21 0 0 58 30 32
2011 DA-05 29 29 24 6 6 6 0 62 12 17
2008 DA 33 30 16 8 9 5 0 66 17 88
2008 DA-02 33 28 11 0 29 0 0 61 29 18
2008 DA-03 41 22 23 9 0 5 0 67 9 22
2008 DA-04 24 32 21 14 3 7 0 60 18 27

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 22 31 17 9 16 5 0 56 26 47
2014 DA-03 51 0 20 10 10 10 0 57 22 10
2014 DA-04 13 40 7 20 13 7 0 57 36 15
2011 DA 23 26 20 15 11 6 0 52 27 89
2011 DA-03 27 15 18 23 8 9 0 46 34 26
2011 DA-04 25 33 18 14 11 0 0 58 24 32
2011 DA-05 24 35 12 18 6 6 0 63 25 17
2008 DA 30 30 13 10 11 6 0 64 22 88
2008 DA-02 21 39 11 5 23 0 0 61 29 18
2008 DA-03 46 9 14 9 13 9 0 61 24 22
2008 DA-04 16 46 14 18 3 4 0 65 21 27

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 24 37 9 13 14 4 0 63 28 47
2014 DA-03 51 0 10 29 0 10 0 57 33 10
2014 DA-04 33 27 7 20 13 0 0 60 33 15
2011 DA 22 23 20 15 16 5 1 47 32 89
2011 DA-03 24 26 11 12 20 8 0 54 34 26
2011 DA-04 25 24 13 20 12 3 3 52 34 32
2011 DA-05 25 23 29 12 11 0 0 48 23 17
2008 DA 24 31 18 7 9 11 0 61 18 88
2008 DA-02 10 39 16 11 23 0 0 50 34 18
2008 DA-03 41 23 14 8 5 9 0 70 14 22
2008 DA-04 12 30 26 10 3 19 0 52 16 27

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 15 41 13 11 18 2 0 57 29 47
2014 DA-03 41 20 20 10 0 10 0 67 11 10
2014 DA-04 13 47 0 27 13 0 0 60 40 15
2011 DA 18 32 20 15 13 2 0 52 28 89
2011 DA-03 23 27 26 12 7 4 0 53 20 26
2011 DA-04 22 36 9 22 11 0 0 58 33 32
2011 DA-05 12 47 12 11 18 0 0 59 29 17
2008 DA 26 32 19 8 14 1 0 58 22 88
2008 DA-02 10 33 11 12 29 5 0 46 43 18
2008 DA-03 46 19 22 4 9 0 0 65 13 22
2008 DA-04 16 39 17 16 12 0 0 55 28 27

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 26 25 25 8 14 2 2 52 22 47
2014 DA-03 41 20 10 0 20 10 0 67 22 10
2014 DA-04 33 40 7 13 7 0 0 73 20 15
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 14 48 14 10 13 0 0 63 23 47
2014 DA-03 29 31 20 10 10 0 0 61 20 10
2014 DA-04 13 53 20 7 7 0 0 67 13 15
2011 DA 17 29 20 13 20 1 0 46 33 89
2011 DA-03 12 31 24 11 19 4 0 44 31 26
2011 DA-04 19 24 18 17 23 0 0 43 39 32
2011 DA-05 12 47 23 12 6 0 0 59 18 17

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 8 27 20 12 25 7 2 38 40 47
2014 DA-03 22 10 0 29 20 20 0 39 61 10
2014 DA-04 0 53 27 7 7 0 7 57 14 15

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 32 39 20 6 4 0 0 71 9 47
2014 DA-03 51 10 29 10 0 0 0 61 10 10
2014 DA-04 27 53 13 7 0 0 0 80 7 15
2011 DA 42 20 15 15 7 2 0 63 22 89
2011 DA-03 35 19 11 23 8 4 0 56 32 26
2011 DA-04 57 15 12 3 11 3 0 74 14 32
2011 DA-05 34 24 18 18 6 0 0 58 23 17
2008 DA 31 33 10 14 11 0 0 65 25 88
2008 DA-02 22 17 11 16 34 0 0 39 50 18
2008 DA-03 46 41 0 13 0 0 0 87 13 22
2008 DA-04 32 37 10 14 8 0 0 69 21 27

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 40 39 13 2 4 2 0 80 6 47
2014 DA-03 39 20 41 0 0 0 0 59 0 10
2014 DA-04 47 40 13 0 0 0 0 87 0 15
2011 DA 41 25 17 5 5 4 3 71 11 88
2011 DA-03 40 31 21 4 4 0 0 71 8 25
2011 DA-04 53 12 19 0 9 6 0 70 10 32
2011 DA-05 30 46 18 0 6 0 0 77 6 17
2008 DA 30 39 11 6 11 2 0 71 18 88
2008 DA-02 11 28 16 17 28 0 0 39 45 18
2008 DA-03 47 36 0 9 0 8 0 91 9 22
2008 DA-04 27 38 22 3 10 0 0 65 13 27

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 13 41 9 19 14 0 4 56 34 47
2014 DA-03 22 29 20 20 10 0 0 51 29 10
2014 DA-04 7 60 13 7 7 0 7 71 14 15
2011 DA 20 36 18 10 11 2 3 59 23 89
2011 DA-03 12 50 15 16 4 4 0 64 20 26
2011 DA-04 33 19 13 9 19 3 3 56 30 32
2011 DA-05 12 41 36 6 6 0 0 53 12 17
2008 DA 36 28 17 13 3 2 1 65 17 88
2008 DA-02 39 22 17 17 5 0 0 61 22 18
2008 DA-03 37 28 23 8 0 4 0 68 9 22
2008 DA-04 23 30 21 18 3 4 0 56 22 27

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 15 35 16 14 15 2 4 52 31 47
2014 DA-03 22 20 10 20 20 10 0 46 43 10
2014 DA-04 7 53 20 7 0 0 13 69 8 15
2011 DA 22 21 21 11 16 7 3 47 29 89
2011 DA-03 15 35 12 15 15 8 0 54 33 26
2011 DA-04 27 15 24 6 15 10 3 48 24 32
2011 DA-05 28 18 18 24 12 0 0 46 36 17
2008 DA 31 26 20 12 7 4 1 60 19 88
2008 DA-02 22 29 22 5 16 5 0 54 23 18
2008 DA-03 37 19 22 13 5 4 0 58 19 22
2008 DA-04 19 27 28 15 3 7 0 50 20 27

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 32 36 14 6 12 0 0 68 18 47
2014 DA-03 39 41 20 0 0 0 0 80 0 10
2014 DA-04 33 33 13 13 7 0 0 67 20 15
2011 DA 31 35 14 11 8 0 1 66 20 88
2011 DA-03 31 49 0 16 4 0 0 80 20 26
2011 DA-04 29 28 17 13 14 0 0 57 26 31
2011 DA-05 42 29 17 6 6 0 0 71 12 17
2008 DA 32 38 11 15 4 0 0 70 19 88
2008 DA-02 21 29 11 34 5 0 0 50 39 18
2008 DA-03 46 31 14 9 0 0 0 77 9 22
2008 DA-04 32 45 10 4 9 0 0 77 13 27

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 39 29 21 8 2 0 2 69 10 47
2014 DA-03 20 10 51 20 0 0 0 29 20 10
2014 DA-04 47 47 0 0 0 0 7 100 0 15
2011 DA 40 29 15 9 8 0 0 68 16 89
2011 DA-03 35 30 9 15 11 0 0 65 26 26
2011 DA-04 52 18 15 12 3 0 0 70 15 32
2011 DA-05 31 47 23 0 0 0 0 77 0 17
2008 DA 33 39 16 7 6 0 0 72 12 88
2008 DA-02 27 17 27 17 12 0 0 44 28 18
2008 DA-03 27 42 14 8 9 0 0 69 17 22
2008 DA-04 41 45 10 0 3 0 0 86 3 27

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 37 32 18 9 2 0 2 70 11 47
2014 DA-03 20 29 31 20 0 0 0 49 20 10
2014 DA-04 40 53 0 0 0 0 7 100 0 15
2011 DA 37 29 17 10 6 1 0 67 16 88
2011 DA-03 32 37 8 12 11 0 0 69 23 26
2011 DA-04 44 23 14 12 3 3 0 69 16 31
2011 DA-05 47 29 24 0 0 0 0 76 0 17
2008 DA 37 47 6 9 2 0 0 84 11 88
2008 DA-02 27 39 6 22 6 0 0 66 28 18
2008 DA-03 36 47 8 9 0 0 0 83 9 22
2008 DA-04 50 47 0 0 3 0 0 97 3 27

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 24 29 21 5 18 4 0 55 24 47
2014 DA-03 41 39 10 0 10 0 0 80 10 10
2014 DA-04 27 20 40 7 7 0 0 47 13 15
2011 DA 21 36 16 6 16 2 4 60 23 88
2011 DA-03 31 27 19 8 15 0 0 58 23 26
2011 DA-04 17 36 17 6 22 0 3 54 29 31
2011 DA-05 23 59 12 0 6 0 0 83 6 17
2008 DA 17 36 22 14 10 0 0 53 25 87
2008 DA-02 11 39 16 5 29 0 0 50 34 18
2008 DA-03 23 44 23 4 5 0 0 67 10 21
2008 DA-04 16 30 23 27 3 0 0 46 31 27

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 27 19 19 12 23 0 0 47 35 47
2014 DA-03 31 20 29 0 20 0 0 51 20 10
2014 DA-04 27 27 20 13 13 0 0 53 27 15
2011 DA 10 22 18 12 30 0 8 35 45 88
2011 DA-03 12 30 20 8 26 0 4 43 36 26
2011 DA-04 9 19 12 16 37 0 6 30 57 31
2011 DA-05 12 29 23 0 29 0 7 44 31 17
2008 DA 11 28 16 15 22 6 2 42 41 88
2008 DA-02 11 29 11 16 34 0 0 39 50 18
2008 DA-03 18 36 14 10 17 5 0 57 28 22
2008 DA-04 3 27 22 12 24 12 0 34 41 27

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 20 45 10 13 12 0 0 65 24 47
2014 DA-03 20 39 12 20 10 0 0 59 29 10
2014 DA-04 20 47 13 13 7 0 0 67 20 15
2011 DA 28 30 22 9 8 0 3 60 17 88
2011 DA-03 27 27 28 7 11 0 0 54 18 26
2011 DA-04 38 25 17 14 3 0 3 65 17 31
2011 DA-05 12 65 12 6 6 0 0 77 12 17

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 27 37 17 9 10 0 0 64 19 47
2014 DA-03 20 22 39 20 0 0 0 41 20 10
2014 DA-04 27 60 13 0 0 0 0 87 0 15

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 27 46 9 9 8 0 0 73 18 47
2014 DA-03 29 61 10 0 0 0 0 90 0 10
2014 DA-04 27 47 13 13 0 0 0 73 13 15
2011 DA 40 33 19 2 5 0 0 74 7 89
2011 DA-03 38 39 15 4 4 0 0 78 8 26
2011 DA-04 46 24 27 3 0 0 0 70 3 32
2011 DA-05 29 53 12 0 6 0 0 83 6 17

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 33 27 15 11 12 0 2 61 24 47
2014 DA-03 51 20 10 20 0 0 0 71 20 10
2014 DA-04 27 40 7 13 13 0 0 67 27 15
2011 DA 35 33 15 4 10 0 2 69 15 89
2011 DA-03 27 35 22 0 12 0 4 65 12 26
2011 DA-04 50 27 7 7 6 0 3 79 14 32
2011 DA-05 29 36 29 0 6 0 0 65 6 17

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 40 26 8 0 17 0 9 73 18 47
2014 DA-03 29 29 12 0 0 0 29 83 0 10
2014 DA-04 27 27 7 0 27 0 13 62 31 15
2011 DA 37 12 13 5 13 0 20 61 23 89
2011 DA-03 41 8 12 0 11 0 28 67 16 26
2011 DA-04 39 12 17 11 12 0 9 57 25 32
2011 DA-05 34 12 12 6 11 0 25 62 23 17
2008 DA 45 22 10 2 5 2 14 79 9 88
2008 DA-02 34 22 22 6 0 0 16 67 7 18
2008 DA-03 46 9 9 0 9 9 18 75 12 22
2008 DA-04 49 29 4 3 3 0 12 89 7 27

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 63 30 6 0 0 0 2 94 0 47
2014 DA-03 69 22 10 0 0 0 0 90 0 10
2014 DA-04 53 40 0 0 0 0 7 100 0 15
2011 DA 57 22 10 3 4 0 3 82 8 89
2011 DA-03 58 27 4 0 12 0 0 85 12 26
2011 DA-04 67 18 9 6 0 0 0 85 6 32
2011 DA-05 42 24 17 0 6 0 12 74 7 17
2008 DA 53 35 8 1 3 0 0 88 4 88
2008 DA-02 49 22 17 0 12 0 0 71 12 18
2008 DA-03 78 14 4 4 0 0 0 91 4 22
2008 DA-04 38 58 4 0 0 0 0 96 0 27

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 35 33 11 0 9 2 11 77 10 47
2014 DA-03 41 29 10 0 0 0 20 88 0 10
2014 DA-04 27 33 13 0 7 7 13 75 8 15
2011 DA 40 26 13 6 5 0 11 74 11 87
2011 DA-03 36 31 4 11 4 0 12 77 18 25
2011 DA-04 58 18 14 3 0 0 6 82 3 31
2011 DA-05 23 30 23 0 12 0 12 60 13 17

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 DA 20 48 32 47
2014 DA-03 10 20 71 10
2014 DA-04 7 60 33 15
2011 DA 36 37 27 89
2011 DA-03 34 29 37 26
2011 DA-04 35 48 17 32
2011 DA-05 18 52 29 17

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2011 DA 37 15 16 13 19 31
2011 DA-04 53 22 9 8 8 11
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 36 50 2 4 8 0 0 86 12 47
2014 DA-03 51 39 10 0 0 0 0 90 0 10
2014 DA-04 27 67 0 7 0 0 0 93 7 15
2011 DA 40 39 12 4 6 0 0 78 10 89
2011 DA-03 49 28 15 4 4 0 0 78 7 26
2011 DA-04 46 37 6 4 7 0 0 83 12 32
2011 DA-05 35 42 18 0 6 0 0 77 6 17
2008 DA 48 36 10 2 3 0 0 84 6 88
2008 DA-02 33 45 11 5 6 0 0 78 11 18
2008 DA-03 73 27 0 0 0 0 0 100 0 22
2008 DA-04 44 35 18 0 3 0 0 79 3 27

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 17 38 29 6 8 2 0 57 14 47
2014 DA-03 41 10 49 0 0 0 0 51 0 10
2014 DA-04 7 47 20 13 7 7 0 57 21 15
2011 DA 25 40 20 5 7 3 1 68 12 88
2011 DA-03 20 44 33 0 4 0 0 63 4 25
2011 DA-04 37 32 15 3 6 4 3 74 10 32
2011 DA-05 24 58 6 6 6 0 0 83 12 17

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 15 44 22 6 9 4 0 61 16 47
2014 DA-03 51 10 29 10 0 0 0 61 10 10
2014 DA-04 7 47 33 0 7 7 0 57 7 15
2011 DA 23 38 19 4 6 7 3 68 11 89
2011 DA-03 26 35 27 4 4 4 0 64 8 26
2011 DA-04 30 31 18 3 6 7 3 69 10 32
2011 DA-05 18 58 6 6 6 6 0 82 12 17

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 8 13 40 19 17 2 2 37 21 46
2014 DA-03 0 10 22 29 20 10 10 61 12 10
2014 DA-04 0 14 50 21 14 0 0 36 14 14
2011 DA 9 20 28 17 14 0 12 36 32 88
2011 DA-03 11 16 31 27 11 0 4 40 28 26
2011 DA-04 6 20 26 13 25 0 9 42 29 31
2011 DA-05 12 12 41 18 0 0 17 22 29 17
2008 DA 3 22 34 21 16 0 3 39 26 88
2008 DA-02 0 22 51 11 17 0 0 27 22 18
2008 DA-03 0 15 23 39 14 0 9 59 16 22
2008 DA-04 3 29 29 12 24 0 3 37 33 27

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 8 13 29 27 18 4 2 48 21 47
2014 DA-03 0 20 31 10 20 10 10 37 24 10
2014 DA-04 7 20 20 33 13 7 0 50 29 15
2011 DA 10 19 31 11 13 2 13 29 34 87
2011 DA-03 8 15 46 4 19 0 8 25 25 25
2011 DA-04 6 34 19 13 16 3 9 33 46 31
2011 DA-05 12 12 29 24 6 0 17 35 29 17
2008 DA 6 14 23 29 20 5 2 54 22 86
2008 DA-02 27 5 28 22 12 5 0 36 35 18
2008 DA-03 0 4 13 46 23 5 9 80 4 22
2008 DA-04 3 22 30 15 25 4 0 42 26 26

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 10 11 34 21 11 6 7 37 24 47
2014 DA-03 0 10 41 0 10 10 29 16 16 10
2014 DA-04 7 13 40 33 0 0 7 36 21 15
2011 DA 11 18 24 22 8 1 16 37 34 86
2011 DA-03 8 11 34 11 12 4 20 31 25 25
2011 DA-04 7 20 20 28 10 0 16 45 31 30
2011 DA-05 6 30 17 36 0 0 12 40 40 17
2008 DA 8 14 19 26 20 5 9 53 25 88
2008 DA-02 12 12 16 17 27 5 11 53 28 18
2008 DA-03 0 14 14 35 19 5 13 66 17 22
2008 DA-04 7 14 22 25 20 4 8 52 24 27

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 6 4 24 25 36 0 5 64 10 47
2014 DA-03 0 10 31 20 29 0 10 54 11 10
2014 DA-04 0 0 33 33 27 0 7 64 0 15
2011 DA 7 11 21 31 17 0 13 55 21 85
2011 DA-03 8 0 34 29 20 0 8 54 9 24
2011 DA-04 3 20 15 33 19 0 9 58 26 31
2011 DA-05 6 6 12 42 16 0 18 71 14 17
2008 DA 3 7 20 40 25 0 6 69 10 88
2008 DA-02 0 0 23 33 38 0 5 75 0 18
2008 DA-03 0 0 10 55 22 0 13 89 0 22
2008 DA-04 3 10 30 30 24 0 3 56 13 27

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 9 18 31 17 21 0 4 40 28 47
2014 DA-03 10 10 31 0 29 0 20 37 24 10
2014 DA-04 13 20 27 27 13 0 0 40 33 15
2011 DA 16 21 15 20 11 4 13 37 45 87
2011 DA-03 23 15 12 30 11 4 4 45 42 25
2011 DA-04 9 20 19 20 15 3 13 42 35 31
2011 DA-05 6 41 18 6 12 0 18 21 57 17
2008 DA 6 10 19 36 21 2 7 62 18 88
2008 DA-02 6 0 12 44 27 0 11 80 7 18
2008 DA-03 0 0 18 49 15 0 18 78 0 22
2008 DA-04 3 25 30 25 16 0 0 41 28 27

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 9 14 16 29 20 6 7 56 26 47
2014 DA-03 0 10 10 22 29 10 20 72 14 10
2014 DA-04 13 7 13 33 13 7 13 58 25 15
2011 DA 14 17 18 16 17 5 14 40 38 87
2011 DA-03 8 23 12 12 32 4 8 50 36 25
2011 DA-04 15 17 11 28 12 3 13 48 39 31
2011 DA-05 11 24 29 6 11 0 18 21 43 17
2008 DA 4 9 23 29 25 1 9 60 15 88
2008 DA-02 0 5 28 27 22 5 11 60 6 18
2008 DA-03 9 0 19 41 17 0 14 67 11 22
2008 DA-04 3 18 28 19 28 0 3 48 23 27

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 5 8 27 19 26 4 11 53 16 47
2014 DA-03 0 10 31 10 29 0 20 49 12 10
2014 DA-04 7 0 33 20 13 7 20 45 9 15

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 52 32 8 7 0 0 0 85 7 47
2014 DA-03 61 39 0 0 0 0 0 100 0 10
2014 DA-04 60 27 7 7 0 0 0 87 7 15
2011 DA 61 26 9 1 3 0 0 87 4 89
2011 DA-03 51 31 15 4 0 0 0 82 4 26
2011 DA-04 68 26 3 0 3 0 0 94 3 32
2011 DA-05 58 30 6 0 6 0 0 88 6 17

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 34 42 5 9 9 0 0 76 18 47
2014 DA-03 41 10 29 10 10 0 0 51 20 10
2014 DA-04 27 60 0 7 7 0 0 87 13 15

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 25 45 15 9 5 0 0 70 15 47
2014 DA-03 31 20 39 10 0 0 0 51 10 10
2014 DA-04 20 53 0 20 7 0 0 73 27 15

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 39 30 15 5 6 5 0 72 12 47
2014 DA-03 51 10 20 10 0 10 0 67 11 10
2014 DA-04 40 27 27 0 0 7 0 71 0 15

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 37 33 19 6 5 0 0 70 11 47
2014 DA-03 61 20 10 10 0 0 0 80 10 10
2014 DA-04 33 47 7 7 7 0 0 80 13 15
2011 DA 38 29 19 8 3 2 1 69 12 89
2011 DA-03 36 31 26 4 4 0 0 66 8 26
2011 DA-04 37 33 10 11 3 3 3 75 14 32
2011 DA-05 46 24 23 0 6 0 0 71 6 17

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 36 35 17 6 6 0 0 72 12 47
2014 DA-03 61 20 20 0 0 0 0 80 0 10
2014 DA-04 33 40 13 13 0 0 0 73 13 15
2011 DA 43 25 18 6 7 1 0 69 13 89
2011 DA-03 40 26 19 7 4 4 0 68 12 26
2011 DA-04 46 27 14 3 10 0 0 73 13 32
2011 DA-05 47 24 24 0 6 0 0 71 6 17
2008 DA 38 34 13 8 6 0 0 73 14 88
2008 DA-02 27 39 11 6 18 0 0 66 23 18
2008 DA-03 36 38 17 9 0 0 0 74 9 22
2008 DA-04 40 31 22 8 0 0 0 71 8 27

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 27 28 21 11 13 0 0 55 24 47
2014 DA-03 31 20 10 29 10 0 0 51 39 10
2014 DA-04 13 27 47 0 13 0 0 40 13 15

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 25 43 21 0 5 4 2 72 6 47
2014 DA-03 31 39 20 0 0 10 0 78 0 10
2014 DA-04 20 40 20 0 7 7 7 69 8 15
2011 DA 35 31 17 8 3 2 3 69 12 88
2011 DA-03 47 25 20 4 0 4 0 74 5 25
2011 DA-04 27 35 16 13 3 3 3 66 17 32
2011 DA-05 40 41 6 7 6 0 0 82 13 17

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 22 46 19 2 9 2 0 69 11 47
2014 DA-03 49 10 12 10 10 10 0 65 22 10
2014 DA-04 13 60 20 0 7 0 0 73 7 15
2011 DA 32 33 14 10 7 2 2 68 17 89
2011 DA-03 42 23 17 8 7 4 0 67 15 26
2011 DA-04 37 36 6 12 3 3 3 77 16 32
2011 DA-05 23 54 17 0 6 0 0 77 6 17
2008 DA 32 34 9 15 7 3 1 68 22 88
2008 DA-02 27 39 5 17 12 0 0 66 29 18
2008 DA-03 41 19 16 19 0 0 5 63 20 22
2008 DA-04 34 41 4 13 8 0 0 76 20 27

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 15 33 27 9 8 4 4 53 18 47
2014 DA-03 29 29 22 20 0 0 0 59 20 10
2014 DA-04 13 33 33 0 7 7 7 54 8 15
2011 DA 20 27 24 11 10 4 4 51 23 89
2011 DA-03 8 42 27 11 4 9 0 54 16 26
2011 DA-04 34 15 20 9 10 4 9 56 21 32
2011 DA-05 18 30 24 17 12 0 0 47 29 17

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 20 25 27 13 11 4 0 47 25 47
2014 DA-03 39 22 20 10 10 0 0 61 20 10
2014 DA-04 13 27 27 13 13 7 0 43 29 15
2011 DA 23 17 20 11 19 8 2 44 33 88
2011 DA-03 16 20 24 13 15 8 4 41 32 25
2011 DA-04 25 18 12 12 21 10 3 49 38 32
2011 DA-05 35 17 24 6 12 6 0 55 19 17

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 47 34 5 10 4 0 0 81 14 47
2014 DA-03 61 20 10 10 0 0 0 80 10 10
2014 DA-04 27 53 13 7 0 0 0 80 7 15
2011 DA 47 33 4 10 6 0 0 80 16 89
2011 DA-03 48 37 0 11 4 0 0 85 15 26
2011 DA-04 56 28 3 9 3 0 0 85 12 32
2011 DA-05 41 36 12 6 6 0 0 76 12 17
2008 DA 53 35 6 2 4 0 0 87 6 88
2008 DA-02 43 28 11 0 18 0 0 71 18 18
2008 DA-03 68 27 4 0 0 0 0 96 0 22
2008 DA-04 50 39 3 6 3 0 0 88 9 27

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 33 49 5 9 4 0 0 82 13 47
2014 DA-03 31 49 20 0 0 0 0 80 0 10
2014 DA-04 27 53 0 20 0 0 0 80 20 15
2011 DA 39 36 11 4 7 1 1 77 11 88
2011 DA-03 44 36 4 4 12 0 0 81 16 25
2011 DA-04 50 29 6 9 0 3 3 84 10 32
2011 DA-05 12 52 30 0 6 0 0 64 6 17

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 41 43 5 2 8 0 0 84 10 47
2014 DA-03 61 29 10 0 0 0 0 90 0 10
2014 DA-04 33 67 0 0 0 0 0 100 0 15

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 60 30 2 2 4 2 0 93 6 47
2014 DA-03 71 29 0 0 0 0 0 100 0 10
2014 DA-04 53 40 0 7 0 0 0 93 7 15
2011 DA 66 23 5 3 1 0 1 90 5 89
2011 DA-03 70 26 4 0 0 0 0 96 0 26
2011 DA-04 76 9 3 9 0 0 3 87 10 32
2011 DA-05 59 35 6 0 0 0 0 94 0 17
2008 DA 73 24 1 2 0 0 0 97 2 88
2008 DA-02 89 11 0 0 0 0 0 100 0 18
2008 DA-03 77 23 0 0 0 0 0 100 0 22
2008 DA-04 62 27 3 8 0 0 0 89 8 27

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 66 19 9 2 2 2 0 87 4 47
2014 DA-03 80 20 0 0 0 0 0 100 0 10
2014 DA-04 60 33 7 0 0 0 0 93 0 15
2011 DA 69 20 4 2 3 0 1 90 6 89
2011 DA-03 69 26 5 0 0 0 0 95 0 26
2011 DA-04 75 12 0 3 6 0 3 90 10 32
2011 DA-05 65 23 6 0 5 0 0 89 5 17
2008 DA 75 22 1 1 0 0 1 98 1 87
2008 DA-02 89 11 0 0 0 0 0 100 0 18
2008 DA-03 96 4 0 0 0 0 0 100 0 21
2008 DA-04 68 30 3 0 0 0 0 97 0 27

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 63 18 13 0 2 0 4 85 2 47
2014 DA-03 90 10 0 0 0 0 0 100 0 10
2014 DA-04 33 47 13 0 0 0 7 86 0 15
2011 DA 70 12 10 0 4 0 4 85 5 89
2011 DA-03 73 15 9 0 4 0 0 88 4 26
2011 DA-04 72 9 6 0 9 0 3 84 10 32
2011 DA-05 59 17 18 0 0 0 6 81 0 17
2008 DA 64 15 9 2 0 0 10 88 2 87
2008 DA-02 61 6 17 0 0 0 17 80 0 18
2008 DA-03 73 9 0 0 0 0 18 100 0 22
2008 DA-04 57 21 15 3 0 0 4 82 3 27

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 72 17 5 0 4 0 2 91 4 47
2014 DA-03 80 20 0 0 0 0 0 100 0 10
2014 DA-04 73 20 7 0 0 0 0 93 0 15
2011 DA 75 13 3 1 1 0 6 94 3 89
2011 DA-03 80 11 0 5 0 0 4 95 5 26
2011 DA-04 81 3 3 0 3 0 9 93 4 32
2011 DA-05 70 24 6 0 0 0 0 94 0 17
2008 DA 80 8 3 1 0 0 8 96 1 88
2008 DA-02 78 11 0 0 0 0 11 100 0 18
2008 DA-03 83 4 0 0 0 0 13 100 0 22
2008 DA-04 76 15 5 0 0 0 4 94 0 27

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 57 25 5 2 2 5 4 90 4 47
2014 DA-03 90 10 0 0 0 0 0 100 0 10
2014 DA-04 40 27 13 0 0 13 7 83 0 15

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 56 22 14 0 2 4 2 83 2 47
2014 DA-03 71 29 0 0 0 0 0 100 0 10
2014 DA-04 53 13 27 0 0 7 0 71 0 15
2011 DA 65 21 6 1 2 2 3 91 3 88
2011 DA-03 77 18 4 0 0 0 0 96 0 26
2011 DA-04 68 15 7 0 3 3 3 90 3 31
2011 DA-05 59 29 6 5 0 0 0 89 5 17
2008 DA 70 20 4 3 0 1 2 93 3 88
2008 DA-02 89 0 5 0 0 6 0 94 0 18
2008 DA-03 82 13 0 5 0 0 0 95 5 22
2008 DA-04 59 34 6 0 0 0 0 94 0 27

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DA 19 81 47

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 18 23 30 2 10 16 0 49 15 47
2014 DA-03 51 0 39 0 0 10 0 57 0 10
2014 DA-04 13 27 7 0 13 40 0 67 22 15

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 30 34 17 2 12 5 0 67 15 47
2014 DA-03 51 20 29 0 0 0 0 71 0 10
2014 DA-04 20 40 7 7 7 20 0 75 17 15
2011 DA 34 35 20 6 5 0 0 70 11 87
2011 DA-03 29 44 16 11 0 0 0 72 11 25
2011 DA-04 46 24 23 4 3 0 0 70 7 32
2011 DA-05 36 38 19 0 6 0 0 75 6 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DA-04 0 100 15

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 28 31 21 4 0 15 2 71 4 47
2014 DA-03 39 10 31 0 0 20 0 61 0 10
2014 DA-04 20 27 27 0 0 20 7 64 0 15

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 29 40 13 2 8 7 0 75 11 47
2014 DA-03 29 29 41 0 0 0 0 59 0 10
2014 DA-04 27 33 13 7 0 20 0 75 8 15
2011 DA 42 32 19 4 2 1 0 74 6 89
2011 DA-03 46 30 15 4 0 5 0 80 4 26
2011 DA-04 43 30 19 7 0 0 0 73 7 32
2011 DA-05 35 47 12 0 6 0 0 82 6 17

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 DA 18 82 47

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 31 41 19 5 2 2 0 73 8 47
2014 DA-03 29 29 41 0 0 0 0 59 0 10
2014 DA-04 20 47 20 7 0 7 0 71 7 15
2011 DA 30 47 15 2 1 4 1 80 4 88
2011 DA-03 19 52 15 5 0 9 0 78 5 26
2011 DA-04 35 48 11 3 4 0 0 83 7 31
2011 DA-05 35 48 17 0 0 0 0 83 0 17
2008 DA 22 43 17 13 2 1 2 67 16 88
2008 DA-02 5 56 22 11 6 0 0 61 17 18
2008 DA-03 18 22 33 23 0 0 4 42 24 22
2008 DA-04 31 55 6 8 0 0 0 86 8 27

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 15 35 29 13 0 8 0 55 14 47
2014 DA-03 20 0 71 10 0 0 0 20 10 10
2014 DA-04 13 40 13 13 0 20 0 67 17 15
2011 DA 22 25 21 7 10 12 2 55 20 88
2011 DA-03 15 41 15 0 8 16 5 71 10 26
2011 DA-04 28 15 20 6 13 18 0 53 23 31
2011 DA-05 18 29 36 11 6 0 0 47 17 17

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 33 43 11 4 2 6 2 82 6 47
2014 DA-03 61 20 20 0 0 0 0 80 0 10
2014 DA-04 20 47 0 13 0 13 7 83 17 15
2011 DA 41 33 11 2 2 10 0 82 5 88
2011 DA-03 37 43 4 4 0 13 0 92 4 26
2011 DA-04 47 23 20 0 0 10 0 78 0 31
2011 DA-05 46 42 6 0 6 0 0 88 6 17
2008 DA 33 30 24 4 1 5 2 68 6 88
2008 DA-02 16 40 39 0 0 6 0 59 0 18
2008 DA-03 42 27 22 5 0 0 4 72 5 22
2008 DA-04 43 18 28 3 4 4 0 64 7 27

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 DA 32 35 6 11 4 13 0 77 16 46
2014 DA-03 51 20 20 0 0 10 0 78 0 10
2014 DA-04 27 33 0 13 0 27 0 82 18 15
2011 DA 38 29 16 5 2 10 0 74 8 87
2011 DA-03 39 37 8 4 0 13 0 87 4 25
2011 DA-04 37 28 20 8 0 7 0 70 8 31
2011 DA-05 41 30 18 0 6 6 0 75 6 17
2008 DA 33 31 17 7 3 6 3 71 10 88
2008 DA-02 27 28 33 0 0 11 0 63 0 18
2008 DA-03 36 15 17 13 5 5 9 59 21 22
2008 DA-04 36 41 13 7 0 3 0 80 7 27