2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CS

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 27 44 13 9 7 0 0 71 16 12796
2014 CS-01 29 42 13 9 7 0 0 71 16 1929
2014 CS-02 27 44 14 9 7 0 0 71 16 5333
2014 CS-03 26 46 12 9 6 0 0 72 15 3846
2014 CS-04 25 44 11 11 8 0 0 70 19 1275
2014 CS-05 31 51 7 6 5 0 0 82 11 249
2011 CS 33 42 12 7 5 0 0 76 12 13802
2011 CS-01 36 40 12 7 5 0 0 76 12 2219
2011 CS-02 32 42 13 8 6 0 0 74 13 5678
2011 CS-03 32 45 12 7 5 0 0 76 12 4068
2011 CS-04 36 41 11 7 5 0 0 77 12 1316
2011 CS-05 38 46 7 6 4 0 0 84 10 283
2008 CS 32 42 12 8 5 0 0 75 13 11413
2008 CS-01 35 40 11 7 6 0 0 75 13 2197
2008 CS-02 30 44 13 8 5 0 0 73 14 4793
2008 CS-03 32 43 12 9 5 0 0 75 14 3029
2008 CS-04 38 39 11 8 4 0 0 77 12 966
2008 CS-05 46 35 9 5 5 0 0 81 11 238

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 64 28 5 1 1 0 0 93 2 12796
2014 CS-01 66 27 5 2 1 0 0 92 3 1928
2014 CS-02 63 29 5 2 1 0 0 93 3 5333
2014 CS-03 65 28 4 1 1 0 0 94 2 3847
2014 CS-04 65 28 4 1 1 0 0 94 2 1275
2014 CS-05 70 26 3 0 0 0 0 97 1 249
2011 CS 64 29 4 1 1 0 0 94 2 13803
2011 CS-01 65 28 4 1 1 0 0 94 2 2222
2011 CS-02 63 30 4 1 1 0 0 94 2 5677
2011 CS-03 65 29 3 1 1 0 0 95 2 4066
2011 CS-04 66 29 3 1 1 0 0 95 2 1317
2011 CS-05 72 24 1 2 1 0 0 96 3 283

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 56 30 9 3 2 0 0 86 5 12787
2014 CS-01 58 28 9 2 2 0 0 87 4 1928
2014 CS-02 55 31 9 3 2 0 0 86 5 5325
2014 CS-03 57 30 8 3 2 0 0 87 5 3847
2014 CS-04 56 30 8 4 2 0 0 86 6 1274
2014 CS-05 65 28 4 2 0 0 0 93 3 249
2011 CS 56 32 8 2 1 0 0 89 4 13805
2011 CS-01 59 29 8 3 1 0 0 88 4 2224
2011 CS-02 55 33 8 2 1 0 0 88 4 5675
2011 CS-03 56 33 7 2 1 0 0 89 4 4068
2011 CS-04 59 31 7 2 1 0 0 90 3 1318
2011 CS-05 67 26 4 1 1 0 0 94 2 283

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 41 13 7 4 0 0 76 11 12793
2014 CS-01 38 39 12 6 4 0 0 77 10 1928
2014 CS-02 36 40 13 7 3 0 0 77 11 5332
2014 CS-03 34 43 12 7 4 0 0 77 11 3847
2014 CS-04 33 40 15 9 4 0 0 73 12 1274
2014 CS-05 40 43 9 4 3 0 0 83 8 248
2011 CS 40 42 9 5 3 0 0 83 8 13814
2011 CS-01 43 40 9 5 3 0 0 83 8 2224
2011 CS-02 39 42 10 5 3 0 0 81 8 5681
2011 CS-03 39 44 8 6 2 0 0 83 9 4072
2011 CS-04 41 43 9 5 2 0 0 84 7 1316
2011 CS-05 43 46 4 4 2 0 0 90 6 283
2008 CS 39 43 9 6 3 0 0 82 9 11457
2008 CS-01 42 40 8 5 4 0 0 83 9 2201
2008 CS-02 36 46 9 6 3 0 0 82 9 4814
2008 CS-03 39 43 9 6 2 0 0 82 9 3042
2008 CS-04 42 42 7 7 2 0 0 85 8 969
2008 CS-05 53 33 7 4 3 0 0 86 7 238

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 26 34 19 12 9 1 0 60 21 12796
2014 CS-01 30 33 19 9 8 1 0 63 18 1928
2014 CS-02 26 35 19 11 9 1 0 61 20 5332
2014 CS-03 25 34 19 12 9 1 0 59 21 3848
2014 CS-04 22 31 18 16 12 1 0 54 28 1274
2014 CS-05 26 33 17 17 6 0 0 60 24 249
2011 CS 28 35 20 9 7 1 0 64 16 13787
2011 CS-01 33 32 19 8 8 1 0 65 16 2225
2011 CS-02 27 36 20 9 7 1 0 63 16 5665
2011 CS-03 26 36 21 10 6 1 0 63 16 4061
2011 CS-04 29 34 20 10 6 1 0 64 16 1317
2011 CS-05 38 33 13 8 7 1 0 71 15 282

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 25 36 17 13 8 0 0 62 21 12795
2014 CS-01 28 34 19 10 8 1 0 63 18 1926
2014 CS-02 26 37 17 12 8 1 0 63 20 5333
2014 CS-03 25 36 17 12 9 0 0 61 21 3847
2014 CS-04 22 33 16 17 11 0 0 56 28 1275
2014 CS-05 28 35 13 17 7 0 0 63 24 249
2011 CS 27 38 18 10 6 1 0 66 16 13764
2011 CS-01 30 36 17 10 7 1 0 66 17 2220
2011 CS-02 26 38 19 10 6 1 0 65 16 5660
2011 CS-03 25 40 18 10 6 0 0 66 16 4050
2011 CS-04 28 38 17 11 5 0 0 67 16 1317
2011 CS-05 36 36 12 8 6 1 0 74 14 282
2008 CS 25 40 17 12 6 0 0 65 18 11450
2008 CS-01 30 36 16 12 7 0 0 66 19 2203
2008 CS-02 22 41 18 12 7 0 0 63 19 4816
2008 CS-03 24 41 16 12 6 0 0 65 19 3034
2008 CS-04 30 38 15 11 5 0 0 68 16 967
2008 CS-05 37 36 9 11 7 0 0 73 18 238

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 28 26 19 12 10 4 0 56 24 12791
2014 CS-01 30 24 17 11 11 5 0 58 24 1927
2014 CS-02 28 26 19 12 10 4 0 57 23 5330
2014 CS-03 28 26 20 13 10 4 0 56 23 3846
2014 CS-04 24 24 20 14 15 3 1 50 29 1274
2014 CS-05 29 26 16 14 10 3 1 58 26 249
2011 CS 30 27 19 11 8 4 0 60 20 13778
2011 CS-01 33 24 17 11 10 4 0 60 22 2220
2011 CS-02 29 28 19 11 9 4 0 60 21 5665
2011 CS-03 29 30 20 11 7 3 0 61 18 4057
2011 CS-04 32 25 20 12 7 4 0 60 20 1318
2011 CS-05 39 23 17 10 9 2 1 64 19 282
2008 CS 25 29 18 13 9 4 0 57 24 11456
2008 CS-01 28 27 17 13 10 5 0 58 24 2204
2008 CS-02 23 30 19 13 10 4 0 55 24 4814
2008 CS-03 25 31 18 14 9 3 0 58 23 3038
2008 CS-04 30 29 18 12 7 3 0 61 20 969
2008 CS-05 31 24 19 13 9 4 0 57 23 238
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 31 13 6 4 2 1 77 10 12800
2014 CS-01 44 29 14 6 4 2 1 75 11 1929
2014 CS-02 44 31 13 5 4 2 1 77 10 5334
2014 CS-03 44 32 12 6 4 2 0 78 10 3849
2014 CS-04 43 33 13 5 4 1 1 78 9 1275
2014 CS-05 44 36 9 5 4 1 1 82 9 249
2011 CS 42 32 13 7 4 2 0 76 11 13794
2011 CS-01 43 31 13 7 4 2 0 76 11 2221
2011 CS-02 42 32 13 7 5 2 0 75 12 5673
2011 CS-03 41 34 13 6 4 2 0 76 11 4065
2011 CS-04 45 32 12 7 3 1 0 78 10 1316
2011 CS-05 44 36 7 6 6 1 0 81 12 282
2008 CS 38 32 13 8 6 2 0 72 15 11459
2008 CS-01 39 31 13 7 6 3 0 72 14 2198
2008 CS-02 37 31 14 8 7 2 1 71 15 4817
2008 CS-03 38 33 13 8 6 2 1 73 14 3044
2008 CS-04 39 33 14 7 5 2 0 74 12 969
2008 CS-05 39 32 10 8 7 4 0 74 16 238

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 41 34 11 8 5 0 0 76 13 12796
2014 CS-01 42 31 13 7 6 1 0 74 13 1928
2014 CS-02 41 34 11 9 5 1 0 75 14 5331
2014 CS-03 42 34 11 7 5 0 0 76 12 3849
2014 CS-04 42 36 11 7 4 0 0 78 11 1275
2014 CS-05 43 41 6 6 5 0 0 84 10 249
2011 CS 40 35 11 8 5 1 0 75 14 13779
2011 CS-01 40 35 11 8 5 1 0 75 13 2219
2011 CS-02 38 36 11 9 6 1 0 74 14 5669
2011 CS-03 39 36 10 8 5 1 0 76 14 4057
2011 CS-04 45 34 10 7 4 0 0 79 11 1315
2011 CS-05 42 35 9 11 4 0 0 76 14 281
2008 CS 34 35 12 10 8 1 0 70 18 11453
2008 CS-01 36 34 13 9 7 1 0 70 17 2199
2008 CS-02 33 34 13 10 8 1 0 68 19 4816
2008 CS-03 34 36 11 10 7 1 0 71 18 3040
2008 CS-04 37 38 9 10 6 0 0 75 15 967
2008 CS-05 37 36 8 11 8 0 0 73 19 237

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 49 29 10 6 5 0 0 79 11 12798
2014 CS-01 48 29 11 6 5 1 0 78 11 1929
2014 CS-02 48 29 10 6 5 0 0 78 12 5333
2014 CS-03 50 29 10 6 4 0 0 80 10 3847
2014 CS-04 49 31 10 5 4 0 0 81 9 1275
2014 CS-05 48 35 6 7 5 0 0 83 12 249

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 23 32 19 9 6 11 0 62 17 12796
2014 CS-01 24 29 18 8 6 13 0 62 17 1927
2014 CS-02 22 31 19 8 6 14 0 61 16 5334
2014 CS-03 22 33 19 9 6 10 0 62 17 3848
2014 CS-04 25 37 16 10 6 5 0 66 17 1275
2014 CS-05 31 33 15 14 6 2 0 65 20 248
2011 CS 20 30 21 10 8 10 0 56 21 13764
2011 CS-01 24 29 19 9 8 10 1 59 20 2218
2011 CS-02 19 28 22 10 9 12 1 54 21 5658
2011 CS-03 18 32 20 12 8 9 0 55 22 4057
2011 CS-04 24 33 19 12 8 4 0 60 20 1311
2011 CS-05 29 34 14 13 8 2 0 64 21 283

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 17 30 21 15 12 4 0 50 28 12797
2014 CS-01 19 27 22 14 12 6 0 49 28 1928
2014 CS-02 17 30 22 15 11 5 0 49 28 5332
2014 CS-03 16 31 21 16 12 2 0 49 29 3849
2014 CS-04 17 33 19 18 12 1 0 50 30 1275
2014 CS-05 23 36 17 15 9 0 0 59 24 249
2011 CS 16 31 22 15 13 3 0 49 29 13780
2011 CS-01 21 30 20 12 12 4 0 53 26 2219
2011 CS-02 15 30 23 15 13 4 0 47 29 5663
2011 CS-03 13 33 22 17 13 2 0 47 31 4063
2011 CS-04 17 34 21 16 11 1 0 52 27 1315
2011 CS-05 25 36 14 13 10 1 0 62 23 283
2008 CS 17 32 20 15 14 3 0 50 29 11455
2008 CS-01 21 29 19 12 14 4 0 52 28 2200
2008 CS-02 16 32 22 14 14 3 0 49 28 4814
2008 CS-03 15 33 20 16 15 2 0 49 31 3042
2008 CS-04 20 35 15 20 10 1 0 55 30 968
2008 CS-05 29 38 13 12 7 1 0 68 19 238

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 12 25 23 18 14 7 0 40 34 12791
2014 CS-01 15 22 23 16 13 10 0 42 32 1928
2014 CS-02 13 25 23 16 12 9 0 43 32 5330
2014 CS-03 11 26 24 19 15 5 0 39 36 3847
2014 CS-04 9 26 23 25 16 1 0 35 42 1274
2014 CS-05 11 31 18 26 13 2 0 42 40 249
2011 CS 9 29 23 19 12 7 0 42 33 13790
2011 CS-01 12 29 22 16 11 9 0 46 30 2219
2011 CS-02 10 28 25 17 11 9 0 41 31 5667
2011 CS-03 7 29 24 21 13 6 0 39 36 4063
2011 CS-04 9 32 21 24 12 3 0 42 36 1320
2011 CS-05 11 39 16 22 11 3 0 51 33 283
2008 CS 8 29 22 21 14 7 0 39 38 11452
2008 CS-01 12 28 20 17 14 8 1 44 35 2198
2008 CS-02 8 28 23 19 14 8 0 38 36 4815
2008 CS-03 6 28 22 23 16 5 0 36 41 3041
2008 CS-04 7 32 19 26 13 2 0 41 40 969
2008 CS-05 9 41 15 24 9 2 0 51 34 237

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 15 25 21 15 16 8 0 43 34 12790
2014 CS-01 16 21 20 14 17 11 0 42 36 1925
2014 CS-02 15 24 21 14 16 10 0 43 34 5334
2014 CS-03 15 26 21 16 17 6 0 43 35 3845
2014 CS-04 12 28 20 19 16 4 0 42 36 1273
2014 CS-05 21 31 15 16 12 4 0 55 30 249
2011 CS 13 28 20 16 15 8 0 44 33 13794
2011 CS-01 16 26 19 14 15 9 0 47 32 2222
2011 CS-02 12 26 21 16 15 10 0 43 34 5671
2011 CS-03 12 29 21 17 15 7 0 43 34 4062
2011 CS-04 14 29 21 17 14 4 0 46 32 1320
2011 CS-05 18 36 14 14 11 6 0 58 27 282
2008 CS 12 28 19 16 16 8 0 44 35 11453
2008 CS-01 15 26 18 14 17 9 0 45 35 2200
2008 CS-02 10 27 20 17 16 9 0 42 36 4815
2008 CS-03 11 30 18 17 17 7 0 43 37 3040
2008 CS-04 14 32 20 17 12 5 0 49 30 969
2008 CS-05 21 38 16 12 11 2 0 60 24 237

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 13 30 20 18 15 4 0 45 34 12786
2014 CS-01 18 26 20 16 15 6 0 46 33 1924
2014 CS-02 13 31 19 17 14 5 0 47 33 5331
2014 CS-03 12 31 20 19 15 3 0 44 35 3845
2014 CS-04 9 32 20 21 16 1 0 42 38 1273
2014 CS-05 13 36 14 25 12 1 0 49 37 249
2011 CS 12 32 20 20 12 3 0 45 34 13779
2011 CS-01 16 31 19 18 12 3 0 49 31 2221
2011 CS-02 12 31 21 20 13 3 0 45 33 5665
2011 CS-03 10 33 20 21 13 2 0 44 35 4058
2011 CS-04 11 36 18 24 11 1 0 47 36 1314
2011 CS-05 16 37 17 21 9 0 0 53 30 283
2008 CS 11 34 18 21 13 2 0 47 35 11455
2008 CS-01 15 34 17 20 12 2 0 50 32 2199
2008 CS-02 11 33 20 20 13 3 0 46 34 4814
2008 CS-03 9 34 18 24 14 2 0 44 38 3042
2008 CS-04 13 40 14 22 11 1 0 53 33 969
2008 CS-05 17 39 15 18 10 0 0 56 28 238

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 20 31 19 13 11 5 1 54 25 12789
2014 CS-01 21 28 19 10 11 8 2 55 24 1926
2014 CS-02 19 30 19 13 11 7 2 53 26 5328
2014 CS-03 20 31 20 14 11 4 0 53 26 3847
2014 CS-04 22 35 17 15 9 1 0 58 25 1275
2014 CS-05 34 40 10 8 8 0 0 74 16 248
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 21 37 19 13 10 0 0 58 23 12794
2014 CS-01 22 34 19 13 11 1 0 56 24 1929
2014 CS-02 20 37 19 13 10 0 0 57 23 5330
2014 CS-03 20 39 18 14 9 0 0 59 23 3847
2014 CS-04 22 34 20 15 9 0 0 57 23 1275
2014 CS-05 26 38 16 11 8 0 0 65 19 249
2011 CS 21 39 18 13 9 0 0 60 22 13805
2011 CS-01 22 38 17 13 10 1 0 61 22 2223
2011 CS-02 20 38 18 13 10 0 0 59 23 5672
2011 CS-03 20 40 18 13 8 0 0 60 22 4070
2011 CS-04 22 42 17 12 6 0 0 65 18 1320
2011 CS-05 21 42 13 15 8 0 0 64 23 282

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 12 22 21 15 13 14 3 41 34 12793
2014 CS-01 13 17 20 15 14 18 3 38 36 1929
2014 CS-02 11 19 21 14 13 18 3 38 35 5328
2014 CS-03 12 24 22 17 12 10 3 41 34 3848
2014 CS-04 13 29 23 16 10 6 3 46 29 1275
2014 CS-05 15 40 15 18 6 4 1 59 26 249

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 37 35 13 8 5 1 0 73 13 12796
2014 CS-01 38 33 14 8 6 1 0 72 14 1928
2014 CS-02 37 36 13 8 6 1 0 73 13 5332
2014 CS-03 37 36 13 8 5 1 0 74 13 3849
2014 CS-04 36 35 14 9 4 1 1 73 14 1274
2014 CS-05 39 37 10 9 3 0 1 77 13 249
2011 CS 34 37 13 9 6 1 0 72 15 13797
2011 CS-01 35 36 14 8 6 1 0 72 14 2220
2011 CS-02 33 37 14 9 6 1 0 71 15 5673
2011 CS-03 35 36 13 9 6 1 0 72 15 4068
2011 CS-04 37 38 12 9 4 0 0 75 13 1318
2011 CS-05 35 37 12 10 6 0 0 72 16 281
2008 CS 29 36 14 11 9 0 0 66 20 11458
2008 CS-01 32 35 14 10 9 1 0 67 19 2201
2008 CS-02 29 36 14 11 9 1 1 65 20 4813
2008 CS-03 29 36 14 12 8 0 0 66 20 3043
2008 CS-04 29 36 15 11 7 0 1 66 19 969
2008 CS-05 31 36 13 11 9 0 0 67 20 238

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 40 34 12 5 4 4 1 78 9 12793
2014 CS-01 42 33 11 4 4 5 1 80 8 1928
2014 CS-02 40 35 12 5 3 4 1 78 9 5329
2014 CS-03 41 33 14 5 4 3 1 77 9 3847
2014 CS-04 39 34 13 6 5 2 1 76 11 1275
2014 CS-05 39 38 10 8 2 1 1 79 11 249
2011 CS 39 33 13 6 5 4 1 75 11 13784
2011 CS-01 41 31 13 5 4 6 1 77 9 2217
2011 CS-02 38 33 14 6 5 3 1 75 11 5670
2011 CS-03 39 33 13 6 5 3 1 75 12 4061
2011 CS-04 42 33 12 7 5 1 1 76 11 1316
2011 CS-05 42 31 12 8 6 1 0 74 14 283
2008 CS 35 32 14 7 6 5 1 71 14 11450
2008 CS-01 34 31 14 6 6 7 1 71 13 2197
2008 CS-02 34 32 14 7 6 5 1 70 14 4815
2008 CS-03 35 33 13 7 6 3 1 72 14 3041
2008 CS-04 39 32 13 7 5 2 1 73 13 967
2008 CS-05 43 34 7 7 7 2 1 79 14 236

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 23 35 16 10 6 4 6 65 17 3428
2014 CS-01 23 36 13 14 5 9 0 65 20 21
2014 CS-02 20 37 20 8 6 4 5 63 16 278
2014 CS-03 22 35 17 9 6 4 7 64 17 1908
2014 CS-04 24 33 16 10 6 4 6 64 18 938
2014 CS-05 32 36 16 10 3 1 3 70 13 237

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 26 40 14 12 6 2 2 68 18 12794
2014 CS-01 28 36 14 10 6 3 2 68 17 1929
2014 CS-02 25 39 14 12 6 3 2 67 19 5331
2014 CS-03 24 41 14 12 6 1 1 67 18 3846
2014 CS-04 27 44 12 12 4 0 1 72 16 1275
2014 CS-05 32 49 9 7 2 0 1 82 10 249
2011 CS 26 39 14 12 7 2 1 66 19 13803
2011 CS-01 28 36 14 11 7 3 1 66 19 2222
2011 CS-02 23 38 15 12 7 3 1 64 19 5675
2011 CS-03 25 41 13 13 6 1 1 67 20 4067
2011 CS-04 30 40 11 11 5 1 1 72 17 1319
2011 CS-05 40 36 7 10 6 2 0 77 16 282
2008 CS 25 39 14 12 7 2 1 66 19 11458
2008 CS-01 27 38 13 11 7 3 1 67 19 2202
2008 CS-02 23 38 15 13 7 3 1 64 21 4813
2008 CS-03 25 41 13 12 6 1 1 67 19 3043
2008 CS-04 33 41 11 11 3 0 1 75 14 968
2008 CS-05 40 35 8 9 5 1 1 77 14 238

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 25 28 17 11 8 9 2 60 21 12794
2014 CS-01 20 24 18 11 12 13 2 51 27 1928
2014 CS-02 22 26 18 11 9 11 3 56 23 5331
2014 CS-03 28 31 16 10 7 6 2 64 18 3849
2014 CS-04 36 32 15 9 4 3 2 70 14 1274
2014 CS-05 44 34 10 6 4 1 1 80 10 249
2011 CS 26 28 16 12 10 7 1 59 23 13798
2011 CS-01 23 25 16 12 13 10 1 54 28 2224
2011 CS-02 22 27 17 13 11 9 2 54 27 5677
2011 CS-03 29 31 16 11 8 5 1 63 20 4064
2011 CS-04 38 31 12 10 6 3 1 72 16 1313
2011 CS-05 51 22 7 9 7 3 0 76 17 282
2008 CS 26 29 15 11 10 7 1 61 23 11452
2008 CS-01 22 27 15 12 11 11 2 56 27 2201
2008 CS-02 21 28 16 12 11 9 2 55 26 4813
2008 CS-03 30 32 14 11 8 4 1 65 20 3041
2008 CS-04 44 32 10 7 4 2 0 78 11 966
2008 CS-05 50 26 7 6 7 2 0 79 14 238

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 20 34 15 17 13 0 0 55 30 12788
2014 CS-01 19 33 17 17 14 0 0 52 31 1929
2014 CS-02 20 35 15 16 13 0 0 55 30 5328
2014 CS-03 20 35 15 17 13 0 0 55 30 3846
2014 CS-04 20 34 15 19 12 0 1 54 31 1274
2014 CS-05 34 31 14 16 4 0 2 66 20 248
2011 CS 24 38 14 13 9 0 1 63 23 13792
2011 CS-01 22 36 14 15 11 1 1 59 27 2220
2011 CS-02 23 38 15 14 9 0 1 62 23 5671
2011 CS-03 25 39 14 13 8 0 0 64 21 4065
2011 CS-04 30 36 15 12 6 0 1 66 18 1315
2011 CS-05 35 34 10 14 6 1 1 70 20 283
2008 CS 24 40 14 13 8 0 1 65 21 11457
2008 CS-01 22 37 15 13 12 1 1 60 25 2202
2008 CS-02 22 41 14 14 9 0 1 64 22 4814
2008 CS-03 26 42 13 12 7 0 1 68 18 3042
2008 CS-04 29 39 15 10 5 0 1 69 16 968
2008 CS-05 34 36 12 11 6 0 0 71 17 238

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 39 41 11 6 3 0 0 79 10 12790
2014 CS-01 37 40 12 6 4 0 0 77 11 1927
2014 CS-02 37 41 11 7 4 0 0 78 11 5329
2014 CS-03 40 41 10 6 3 0 0 81 9 3847
2014 CS-04 41 40 10 7 2 0 0 81 9 1275
2014 CS-05 53 40 5 2 0 0 0 93 2 249
2011 CS 43 39 9 6 3 0 0 82 9 13792
2011 CS-01 43 37 10 6 4 0 0 80 10 2218
2011 CS-02 41 39 10 6 3 0 0 81 9 5670
2011 CS-03 43 41 9 5 3 0 0 84 8 4065
2011 CS-04 48 38 8 4 2 0 0 86 6 1319
2011 CS-05 58 32 6 2 2 0 0 90 4 283
2008 CS 38 43 9 7 3 0 0 81 10 11460
2008 CS-01 37 43 8 8 4 0 0 80 11 2202
2008 CS-02 35 45 10 7 3 0 0 80 10 4813
2008 CS-03 38 44 8 7 3 0 0 82 10 3045
2008 CS-04 43 40 8 6 3 0 0 84 9 968
2008 CS-05 58 32 4 3 3 0 0 90 6 238

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 39 8 6 3 0 0 83 9 12784
2014 CS-01 41 38 9 7 5 0 0 80 11 1926
2014 CS-02 41 40 9 7 3 0 0 81 10 5327
2014 CS-03 45 39 8 6 3 0 0 84 8 3845
2014 CS-04 48 38 6 5 3 0 0 86 8 1275
2014 CS-05 63 33 3 0 0 0 0 96 1 248
2011 CS 45 41 7 5 2 0 0 87 7 13792
2011 CS-01 43 40 8 6 3 0 0 83 9 2217
2011 CS-02 43 42 8 5 3 0 0 85 8 5675
2011 CS-03 47 42 5 4 2 0 0 89 6 4066
2011 CS-04 53 39 5 3 1 0 0 92 4 1315
2011 CS-05 60 34 2 3 1 0 0 94 4 283
2008 CS 42 45 7 4 2 0 0 86 7 11461
2008 CS-01 40 43 8 5 4 0 0 83 9 2202
2008 CS-02 39 46 8 5 2 0 0 85 7 4815
2008 CS-03 44 44 6 4 2 0 0 88 6 3045
2008 CS-04 48 41 5 4 2 0 0 89 5 968
2008 CS-05 63 32 2 0 3 0 0 95 3 238

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 17 30 19 17 15 2 0 48 32 12795
2014 CS-01 18 28 18 14 18 3 0 48 33 1927
2014 CS-02 17 30 19 17 15 3 0 48 33 5332
2014 CS-03 16 32 20 17 13 2 0 49 31 3848
2014 CS-04 16 30 20 19 13 1 0 47 33 1274
2014 CS-05 22 35 16 19 7 0 0 58 26 249
2011 CS 20 33 18 15 12 2 0 54 28 13790
2011 CS-01 20 30 18 14 15 3 1 52 29 2221
2011 CS-02 19 32 18 16 13 2 0 52 30 5673
2011 CS-03 19 35 18 15 11 1 0 55 27 4062
2011 CS-04 21 36 17 16 9 1 0 58 25 1315
2011 CS-05 24 38 11 13 12 1 1 63 25 282
2008 CS 17 36 18 15 12 1 0 54 28 11460
2008 CS-01 19 33 18 14 13 2 0 54 28 2201
2008 CS-02 15 35 19 16 14 1 0 51 30 4819
2008 CS-03 18 38 18 16 10 1 0 56 26 3043
2008 CS-04 20 40 18 13 9 0 0 60 23 967
2008 CS-05 23 40 17 10 9 0 0 63 19 238

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 13 23 16 18 26 2 1 37 46 12796
2014 CS-01 13 18 15 18 32 3 1 32 52 1928
2014 CS-02 11 21 16 19 29 3 1 34 50 5333
2014 CS-03 14 26 17 18 21 2 1 41 41 3848
2014 CS-04 15 27 16 16 21 1 3 45 38 1275
2014 CS-05 21 32 14 15 11 1 5 57 27 249
2011 CS 13 25 16 19 25 2 1 39 44 13795
2011 CS-01 13 21 16 17 29 2 1 35 48 2222
2011 CS-02 10 22 17 20 27 2 1 34 49 5670
2011 CS-03 14 28 16 19 21 1 1 43 40 4067
2011 CS-04 17 29 16 16 18 1 3 47 36 1316
2011 CS-05 22 28 11 17 17 2 4 53 36 283
2008 CS 13 30 14 18 22 1 1 44 42 11449
2008 CS-01 15 29 14 18 21 2 0 45 40 2202
2008 CS-02 10 27 16 19 25 2 1 38 46 4809
2008 CS-03 13 34 13 18 21 1 1 48 39 3043
2008 CS-04 17 34 14 14 18 0 2 52 33 965
2008 CS-05 20 32 8 17 18 1 4 55 36 237

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 23 42 14 13 8 0 0 65 21 12793
2014 CS-01 20 37 17 15 11 0 0 57 26 1928
2014 CS-02 21 41 16 13 9 0 0 62 22 5330
2014 CS-03 25 44 13 11 7 0 0 69 18 3849
2014 CS-04 27 42 10 14 6 0 0 70 20 1274
2014 CS-05 35 45 5 10 6 0 0 80 15 249
2011 CS 30 42 12 9 6 0 0 73 15 13798
2011 CS-01 26 40 15 11 7 1 0 66 18 2222
2011 CS-02 27 42 14 10 6 0 0 70 16 5673
2011 CS-03 32 44 10 9 5 0 0 76 14 4067
2011 CS-04 38 43 8 8 3 0 0 81 11 1316
2011 CS-05 44 37 7 7 5 0 0 80 12 282

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 29 37 16 11 8 0 0 66 18 12791
2014 CS-01 27 35 17 12 8 0 0 63 20 1928
2014 CS-02 27 38 16 11 8 0 0 65 19 5331
2014 CS-03 30 38 16 10 6 0 0 68 17 3846
2014 CS-04 31 36 15 10 8 0 0 67 18 1275
2014 CS-05 37 36 10 12 5 0 0 73 17 249

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 28 38 16 11 7 0 0 66 18 12792
2014 CS-01 29 36 17 10 7 0 0 66 17 1927
2014 CS-02 27 39 16 10 7 0 0 67 16 5330
2014 CS-03 27 38 16 11 7 0 0 66 18 3847
2014 CS-04 28 32 18 14 9 0 0 60 22 1275
2014 CS-05 32 32 16 14 6 0 0 64 21 249
2011 CS 36 41 12 7 3 1 0 77 10 13783
2011 CS-01 39 38 13 6 3 1 0 78 9 2219
2011 CS-02 35 42 13 7 3 1 0 77 10 5668
2011 CS-03 35 42 12 7 3 1 0 77 11 4059
2011 CS-04 36 40 12 9 3 0 0 76 12 1317
2011 CS-05 40 39 9 9 3 1 0 79 12 283

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 40 35 12 7 4 1 1 76 12 12784
2014 CS-01 39 34 14 6 4 1 1 75 10 1929
2014 CS-02 40 35 12 7 4 1 1 76 11 5323
2014 CS-03 42 35 11 8 4 0 1 77 12 3845
2014 CS-04 38 35 12 9 5 0 0 73 14 1274
2014 CS-05 33 39 10 11 8 0 0 71 19 249
2011 CS 43 36 10 6 3 1 1 80 10 13804
2011 CS-01 42 35 11 6 4 1 1 79 10 2224
2011 CS-02 43 35 11 6 4 1 1 80 10 5679
2011 CS-03 44 36 10 6 3 0 1 81 9 4066
2011 CS-04 44 37 11 7 2 0 0 80 9 1315
2011 CS-05 36 37 9 14 5 0 0 73 18 282

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 36 26 11 9 9 2 7 68 19 12790
2014 CS-01 34 24 13 8 10 3 9 66 20 1928
2014 CS-02 38 26 11 8 7 2 8 71 17 5327
2014 CS-03 40 28 10 9 7 1 5 72 17 3847
2014 CS-04 29 25 13 16 11 1 5 58 29 1275
2014 CS-05 9 9 7 14 30 1 31 26 63 249
2011 CS 35 25 10 10 9 2 8 67 21 13811
2011 CS-01 36 24 10 9 9 2 10 69 20 2225
2011 CS-02 36 26 11 9 9 2 8 68 20 5677
2011 CS-03 37 27 9 10 9 2 6 69 21 4070
2011 CS-04 30 26 12 15 12 1 5 59 28 1318
2011 CS-05 11 12 11 11 22 1 32 35 49 283
2008 CS 38 26 10 10 9 2 6 69 20 11449
2008 CS-01 39 25 10 8 8 3 6 70 18 2200
2008 CS-02 38 28 10 9 8 2 6 71 18 4813
2008 CS-03 41 27 9 10 8 1 4 71 19 3037
2008 CS-04 31 26 10 15 14 1 3 59 31 967
2008 CS-05 9 9 7 14 28 1 33 27 63 238

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 37 37 15 6 3 0 1 75 10 12796
2014 CS-01 47 34 12 4 2 0 1 82 6 1928
2014 CS-02 43 38 13 4 2 0 0 81 6 5332
2014 CS-03 32 39 17 7 3 0 1 72 11 3848
2014 CS-04 19 34 25 14 8 0 0 53 22 1275
2014 CS-05 10 28 24 19 19 0 0 38 38 249
2011 CS 35 39 16 6 3 0 0 74 10 13797
2011 CS-01 43 38 13 3 2 0 1 82 5 2219
2011 CS-02 39 40 14 4 2 0 0 79 7 5676
2011 CS-03 32 39 17 8 4 0 0 71 12 4065
2011 CS-04 21 36 24 11 7 0 0 58 18 1317
2011 CS-05 12 33 22 21 10 0 1 46 32 282
2008 CS 29 38 20 9 4 0 0 67 13 11456
2008 CS-01 36 39 16 5 2 0 1 76 8 2201
2008 CS-02 32 39 19 7 3 0 0 71 10 4811
2008 CS-03 24 38 23 10 5 0 0 62 15 3043
2008 CS-04 17 31 26 16 10 0 0 48 26 969
2008 CS-05 11 30 23 22 13 0 0 41 36 238

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 54 26 7 4 4 3 3 84 8 12798
2014 CS-01 49 25 8 5 5 3 6 81 11 1928
2014 CS-02 54 25 7 4 4 3 3 84 9 5334
2014 CS-03 56 26 7 4 3 2 2 86 7 3847
2014 CS-04 56 25 9 4 3 2 2 84 6 1274
2014 CS-05 44 31 8 6 3 4 4 81 10 249
2011 CS 51 28 8 5 5 2 2 81 10 13809
2011 CS-01 46 28 9 5 6 2 3 78 12 2223
2011 CS-02 50 28 8 5 5 2 1 81 11 5678
2011 CS-03 53 28 7 5 4 2 1 83 9 4067
2011 CS-04 53 27 9 5 3 2 1 82 9 1320
2011 CS-05 46 28 10 6 4 1 5 79 11 283

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CS 22 41 37 12799
2014 CS-01 19 44 37 1929
2014 CS-02 19 44 37 5334
2014 CS-03 23 40 37 3847
2014 CS-04 33 33 34 1275
2014 CS-05 38 32 31 249
2011 CS 23 43 34 13813
2011 CS-01 24 40 35 2223
2011 CS-02 20 44 36 5682
2011 CS-03 22 45 34 4067
2011 CS-04 30 38 32 1320
2011 CS-05 35 40 24 283

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CS 18 33 35 9 6 2816
2014 CS-01 14 35 31 10 10 367
2014 CS-02 18 33 34 10 5 1013
2014 CS-03 18 37 33 7 5 882
2014 CS-04 18 27 42 7 6 419
2014 CS-05 26 24 37 6 7 94
2011 CS 16 32 37 6 8 3119
2011 CS-01 9 34 39 8 10 533
2011 CS-02 14 35 36 7 9 1158
2011 CS-03 18 35 35 6 5 885
2011 CS-04 23 22 44 4 7 396
2011 CS-05 37 16 35 8 4 100
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 35 41 13 6 4 1 0 77 11 12787
2014 CS-01 37 38 14 6 4 1 0 76 10 1928
2014 CS-02 34 42 13 6 4 1 0 77 10 5328
2014 CS-03 34 41 13 7 4 0 0 76 11 3844
2014 CS-04 37 42 9 7 4 0 0 79 11 1274
2014 CS-05 53 37 5 3 2 0 0 90 4 249
2011 CS 37 42 11 5 3 1 0 80 8 13807
2011 CS-01 40 38 12 6 3 1 0 79 9 2223
2011 CS-02 35 43 12 5 3 1 0 79 8 5673
2011 CS-03 36 44 12 5 3 1 0 80 8 4071
2011 CS-04 41 44 8 5 2 0 0 85 6 1320
2011 CS-05 51 38 5 4 2 0 0 89 6 282
2008 CS 39 41 11 5 4 0 0 80 9 11455
2008 CS-01 42 36 12 5 4 0 0 79 10 2201
2008 CS-02 35 43 12 6 4 1 0 78 10 4814
2008 CS-03 38 42 10 6 4 1 0 80 9 3040
2008 CS-04 46 38 8 6 2 0 0 84 8 968
2008 CS-05 56 33 3 4 4 0 0 89 8 238

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 22 39 20 11 6 2 0 62 17 12798
2014 CS-01 25 37 20 10 6 3 0 63 17 1929
2014 CS-02 21 38 21 10 7 3 0 61 17 5332
2014 CS-03 21 39 20 11 6 1 0 61 18 3848
2014 CS-04 21 42 18 12 7 1 0 64 19 1275
2014 CS-05 28 46 13 10 3 0 0 74 13 249
2011 CS 21 41 19 11 6 2 0 63 18 13783
2011 CS-01 25 38 18 10 6 3 0 65 16 2222
2011 CS-02 20 40 20 11 6 2 0 62 17 5668
2011 CS-03 19 43 18 12 6 1 0 62 19 4061
2011 CS-04 23 43 16 11 5 1 0 67 17 1314
2011 CS-05 26 43 13 14 3 1 0 70 18 280

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 18 33 23 9 6 11 0 57 17 12792
2014 CS-01 21 33 23 7 5 11 0 60 14 1927
2014 CS-02 18 31 23 8 6 13 0 57 16 5330
2014 CS-03 16 34 24 10 6 10 0 56 18 3846
2014 CS-04 16 36 23 11 7 7 0 56 20 1275
2014 CS-05 23 41 16 11 5 2 0 67 17 249
2011 CS 17 36 22 9 5 10 0 60 16 13765
2011 CS-01 21 35 20 7 4 11 0 64 13 2223
2011 CS-02 17 35 23 9 5 12 0 59 15 5656
2011 CS-03 15 37 22 11 5 10 0 58 17 4054
2011 CS-04 17 39 21 10 5 8 0 61 16 1314
2011 CS-05 22 40 17 15 4 3 0 64 19 282

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 14 31 35 13 5 1 2 18 46 12773
2014 CS-01 11 28 35 15 6 2 3 23 41 1924
2014 CS-02 10 28 36 16 6 1 2 23 40 5325
2014 CS-03 17 33 35 11 3 1 1 14 50 3840
2014 CS-04 22 37 32 6 2 0 1 8 60 1272
2014 CS-05 18 42 31 7 1 0 0 7 61 249
2011 CS 14 29 35 14 5 1 2 20 44 13770
2011 CS-01 12 25 32 19 8 1 3 28 38 2213
2011 CS-02 12 26 38 16 6 1 2 22 39 5657
2011 CS-03 16 33 35 11 4 0 1 15 49 4062
2011 CS-04 20 36 33 9 2 0 1 11 56 1319
2011 CS-05 20 37 30 8 3 1 1 11 58 283
2008 CS 14 31 34 14 4 1 2 18 47 11438
2008 CS-01 14 26 32 17 7 2 3 25 42 2196
2008 CS-02 13 29 37 15 4 1 2 19 43 4805
2008 CS-03 16 35 34 11 3 0 1 14 52 3037
2008 CS-04 17 40 32 9 2 0 0 11 57 969
2008 CS-05 14 35 39 10 2 0 0 12 50 238

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 17 24 28 18 9 2 3 28 43 12762
2014 CS-01 16 22 27 18 10 3 4 30 41 1918
2014 CS-02 14 22 28 20 10 3 3 32 38 5322
2014 CS-03 18 25 29 17 8 1 2 25 45 3838
2014 CS-04 24 28 29 13 4 0 1 17 53 1272
2014 CS-05 19 34 29 15 3 0 0 18 53 249
2011 CS 13 21 28 22 11 2 3 34 36 13752
2011 CS-01 12 19 26 21 14 3 5 39 34 2212
2011 CS-02 12 20 27 23 12 3 3 37 34 5647
2011 CS-03 15 23 28 22 9 2 2 31 39 4057
2011 CS-04 16 27 30 18 7 1 1 26 44 1316
2011 CS-05 18 26 28 17 8 1 1 26 46 283
2008 CS 14 22 28 21 10 2 2 33 38 11423
2008 CS-01 14 21 24 20 15 3 3 37 37 2194
2008 CS-02 13 21 28 23 10 2 3 35 36 4799
2008 CS-03 15 23 30 20 9 1 1 30 39 3032
2008 CS-04 17 28 30 17 7 0 1 24 46 968
2008 CS-05 14 31 27 22 6 0 0 29 45 237

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 25 28 27 11 5 2 2 17 55 12766
2014 CS-01 19 26 27 13 7 3 5 21 50 1922
2014 CS-02 21 26 29 13 6 2 3 20 49 5317
2014 CS-03 27 30 27 10 3 1 1 14 59 3842
2014 CS-04 37 30 23 6 2 0 1 9 68 1272
2014 CS-05 37 34 23 4 1 0 0 5 72 249
2011 CS 21 27 29 13 6 2 2 20 50 13769
2011 CS-01 17 24 28 15 9 3 4 25 44 2219
2011 CS-02 18 27 30 14 6 2 3 22 47 5655
2011 CS-03 24 28 30 11 5 1 2 16 53 4062
2011 CS-04 30 30 26 10 3 0 1 13 61 1314
2011 CS-05 29 32 24 9 5 1 0 14 62 282
2008 CS 21 28 29 13 5 2 2 19 51 11422
2008 CS-01 19 25 27 14 8 3 3 24 47 2198
2008 CS-02 19 28 29 15 5 2 2 21 49 4794
2008 CS-03 23 29 30 12 4 1 1 16 53 3032
2008 CS-04 29 32 26 9 4 0 1 13 61 969
2008 CS-05 24 36 23 13 4 0 0 18 60 238

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 12 17 35 24 9 1 2 34 30 12733
2014 CS-01 6 11 31 29 15 2 4 48 19 1914
2014 CS-02 8 14 34 29 11 1 3 42 23 5309
2014 CS-03 14 20 37 21 6 1 1 27 35 3829
2014 CS-04 24 29 33 11 3 0 1 14 53 1269
2014 CS-05 27 34 32 6 1 0 0 6 62 248
2011 CS 9 17 34 26 10 1 2 38 28 13742
2011 CS-01 6 12 29 29 17 2 4 49 20 2210
2011 CS-02 7 14 33 30 12 1 2 44 22 5639
2011 CS-03 11 21 36 23 7 1 1 31 32 4060
2011 CS-04 15 28 38 14 3 0 1 18 44 1315
2011 CS-05 21 29 33 11 5 1 0 16 51 282
2008 CS 10 19 35 24 9 1 2 34 30 11423
2008 CS-01 7 15 28 29 17 2 3 47 23 2194
2008 CS-02 8 17 35 28 10 1 2 39 26 4797
2008 CS-03 12 22 39 21 6 0 1 27 34 3038
2008 CS-04 16 29 37 15 3 0 0 18 45 966
2008 CS-05 17 31 36 11 4 0 0 15 49 237

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 24 27 27 13 6 1 2 20 52 12756
2014 CS-01 23 22 26 14 10 2 4 26 47 1923
2014 CS-02 18 24 29 16 7 1 3 25 45 5313
2014 CS-03 27 29 27 11 4 1 1 16 57 3834
2014 CS-04 34 34 22 6 2 0 1 8 69 1273
2014 CS-05 36 41 17 4 2 0 0 6 77 249
2011 CS 19 26 29 15 7 1 3 23 47 13764
2011 CS-01 16 23 27 17 11 2 4 29 42 2214
2011 CS-02 16 23 30 17 8 1 3 27 41 5654
2011 CS-03 22 28 30 12 5 1 2 17 52 4060
2011 CS-04 28 33 27 9 2 0 1 12 61 1317
2011 CS-05 33 33 22 7 2 1 1 10 68 283
2008 CS 19 27 28 15 7 1 2 23 47 11424
2008 CS-01 16 21 26 19 13 2 3 34 39 2192
2008 CS-02 17 25 30 17 8 1 3 26 43 4801
2008 CS-03 22 30 29 13 4 0 1 18 52 3034
2008 CS-04 28 35 26 7 3 0 1 10 64 968
2008 CS-05 27 34 25 9 4 0 1 13 62 238

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 9 15 27 27 14 3 5 45 26 12754
2014 CS-01 8 13 22 25 20 4 8 51 23 1923
2014 CS-02 7 13 25 29 17 4 6 50 22 5314
2014 CS-03 10 16 29 29 11 1 3 41 28 3835
2014 CS-04 14 21 33 23 8 1 1 32 35 1270
2014 CS-05 12 25 38 18 5 0 1 23 38 248
2011 CS 8 15 27 28 16 3 5 47 24 13756
2011 CS-01 10 14 21 25 20 5 6 50 26 2208
2011 CS-02 7 13 25 28 19 3 5 51 22 5652
2011 CS-03 8 15 30 29 13 1 4 44 24 4058
2011 CS-04 9 18 32 27 11 1 3 39 28 1318
2011 CS-05 9 22 31 24 11 1 1 36 32 283
2008 CS 10 19 28 24 13 2 4 39 31 11439
2008 CS-01 9 17 24 23 17 5 5 44 29 2196
2008 CS-02 9 18 28 26 13 2 4 42 29 4806
2008 CS-03 11 20 30 24 10 1 3 36 32 3039
2008 CS-04 14 24 32 20 7 1 2 28 39 969
2008 CS-05 12 22 43 16 7 0 1 22 34 238

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 19 25 32 14 6 2 2 21 46 12780
2014 CS-01 16 23 29 15 8 4 4 26 42 1924
2014 CS-02 16 23 32 16 6 3 3 24 41 5326
2014 CS-03 21 27 33 12 4 1 1 17 49 3845
2014 CS-04 28 28 30 10 2 1 1 13 57 1272
2014 CS-05 32 33 29 5 1 0 0 5 65 249

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 62 32 4 2 1 0 0 94 2 12794
2014 CS-01 61 32 5 2 1 0 0 93 3 1928
2014 CS-02 60 33 4 2 1 0 0 93 3 5331
2014 CS-03 64 31 3 1 0 0 0 96 2 3849
2014 CS-04 66 31 2 1 0 0 0 97 1 1272
2014 CS-05 69 27 2 1 0 0 0 97 1 249
2011 CS 62 32 3 2 1 0 0 94 2 13783
2011 CS-01 65 29 4 2 0 0 0 93 3 2219
2011 CS-02 60 33 4 2 1 0 0 93 3 5670
2011 CS-03 62 33 3 1 1 0 0 95 2 4060
2011 CS-04 66 31 2 0 0 0 0 97 1 1313
2011 CS-05 69 28 2 0 0 0 0 97 1 283

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 46 30 9 8 5 1 0 77 13 12795
2014 CS-01 44 29 10 9 7 1 0 75 16 1927
2014 CS-02 43 30 10 9 6 1 0 74 15 5333
2014 CS-03 48 31 9 7 4 1 0 80 11 3847
2014 CS-04 52 30 8 6 3 0 0 83 9 1274
2014 CS-05 51 31 10 5 1 0 0 84 6 249

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 40 8 5 2 0 0 84 7 12793
2014 CS-01 43 39 9 5 2 1 0 83 8 1927
2014 CS-02 44 39 9 5 3 0 0 83 8 5329
2014 CS-03 45 41 7 5 2 0 0 86 7 3848
2014 CS-04 45 42 7 4 1 0 0 87 5 1275
2014 CS-05 46 43 6 5 0 0 0 89 5 249

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 42 33 14 3 2 6 1 80 5 12788
2014 CS-01 44 30 14 2 3 6 1 79 5 1928
2014 CS-02 39 33 16 3 2 6 1 78 6 5327
2014 CS-03 43 34 13 3 2 5 0 81 5 3847
2014 CS-04 45 33 13 3 2 5 0 82 4 1273
2014 CS-05 47 36 11 2 0 4 0 86 3 248

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 41 36 12 4 2 4 0 81 6 12792
2014 CS-01 45 33 12 3 3 4 0 81 6 1926
2014 CS-02 39 37 13 4 2 4 0 79 7 5330
2014 CS-03 41 37 12 4 2 3 0 82 6 3847
2014 CS-04 44 36 12 4 1 3 0 83 5 1275
2014 CS-05 51 38 7 2 0 2 0 90 3 249
2011 CS 32 40 16 5 4 3 0 75 9 13794
2011 CS-01 35 37 15 6 4 4 0 74 10 2224
2011 CS-02 30 40 17 6 4 4 0 73 10 5672
2011 CS-03 31 42 16 5 3 3 0 75 9 4062
2011 CS-04 36 41 14 4 2 2 0 79 7 1318
2011 CS-05 42 37 11 4 4 1 0 81 7 283

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 44 36 11 5 3 1 0 81 8 12797
2014 CS-01 46 34 11 5 3 1 0 80 9 1929
2014 CS-02 42 38 11 5 3 1 0 80 8 5332
2014 CS-03 45 36 11 5 3 0 0 81 8 3847
2014 CS-04 45 35 11 5 3 0 0 81 8 1274
2014 CS-05 52 34 6 6 2 0 0 86 8 249
2011 CS 37 40 13 5 4 1 0 78 9 13772
2011 CS-01 41 36 12 5 4 1 0 78 10 2218
2011 CS-02 35 41 14 5 4 1 0 76 10 5664
2011 CS-03 36 41 13 5 4 0 0 78 9 4053
2011 CS-04 40 41 11 6 2 0 0 81 8 1318
2011 CS-05 49 34 9 3 4 0 0 84 7 282
2008 CS 31 42 14 8 5 1 0 73 12 11456
2008 CS-01 35 37 15 7 5 1 0 73 12 2202
2008 CS-02 28 43 15 8 5 1 0 71 13 4811
2008 CS-03 29 44 14 7 5 0 0 74 13 3044
2008 CS-04 38 42 12 6 2 0 0 80 8 968
2008 CS-05 48 34 7 7 4 0 0 82 11 238

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 33 31 15 7 5 4 4 70 14 12796
2014 CS-01 31 29 17 7 7 5 4 66 15 1929
2014 CS-02 32 30 15 7 6 5 4 69 14 5331
2014 CS-03 34 32 15 7 5 4 3 71 13 3848
2014 CS-04 35 35 14 6 4 3 3 75 10 1275
2014 CS-05 36 42 11 5 3 1 2 81 8 249

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 34 40 13 4 2 5 1 79 6 12793
2014 CS-01 35 38 12 4 2 6 2 80 7 1925
2014 CS-02 34 40 14 4 2 6 1 79 6 5333
2014 CS-03 34 42 13 4 2 4 1 80 6 3846
2014 CS-04 35 43 13 5 2 2 0 80 6 1275
2014 CS-05 49 39 6 3 2 1 0 89 5 249
2011 CS 32 40 16 5 2 5 1 76 7 13775
2011 CS-01 33 37 16 4 3 5 2 76 7 2220
2011 CS-02 30 39 16 5 2 6 1 75 8 5659
2011 CS-03 30 41 17 5 2 4 1 75 7 4062
2011 CS-04 38 40 13 5 1 3 1 80 7 1316
2011 CS-05 42 41 9 5 0 2 0 86 5 282

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 33 38 13 8 4 4 1 74 12 12794
2014 CS-01 34 36 12 6 5 5 1 75 12 1927
2014 CS-02 29 38 14 8 5 4 2 72 14 5333
2014 CS-03 33 39 13 8 3 3 1 75 12 3846
2014 CS-04 40 39 9 7 3 2 0 81 10 1274
2014 CS-05 53 35 6 4 2 0 0 88 6 249
2011 CS 32 36 13 9 5 4 1 71 14 13769
2011 CS-01 34 35 12 8 5 5 1 74 13 2220
2011 CS-02 28 35 15 9 6 6 1 68 16 5660
2011 CS-03 31 37 13 9 5 3 1 72 14 4057
2011 CS-04 40 36 11 7 3 2 0 78 11 1314
2011 CS-05 50 33 7 6 3 1 0 84 9 281
2008 CS 26 36 14 11 7 4 1 65 19 11453
2008 CS-01 26 36 15 10 7 5 1 66 19 2199
2008 CS-02 22 36 15 12 8 5 2 62 21 4814
2008 CS-03 27 35 15 11 7 3 1 65 19 3044
2008 CS-04 39 36 12 7 4 2 0 76 11 966
2008 CS-05 45 34 8 7 3 2 1 82 10 238

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 19 31 23 11 7 7 2 55 20 12793
2014 CS-01 19 31 22 10 7 8 2 55 19 1928
2014 CS-02 16 29 24 12 8 8 3 51 22 5330
2014 CS-03 19 32 24 11 7 6 1 55 19 3846
2014 CS-04 24 36 20 9 6 5 0 63 16 1275
2014 CS-05 34 40 12 10 3 1 0 75 13 249
2011 CS 15 33 24 12 7 7 2 53 21 13781
2011 CS-01 17 30 24 10 9 9 2 52 21 2216
2011 CS-02 13 32 25 12 8 8 2 50 23 5659
2011 CS-03 15 34 24 13 7 7 1 53 22 4069
2011 CS-04 20 37 22 11 5 4 1 60 17 1316
2011 CS-05 28 40 16 9 4 2 0 70 14 283

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 15 24 20 14 13 12 2 45 31 12794
2014 CS-01 18 25 18 13 12 12 2 50 29 1927
2014 CS-02 14 23 20 13 13 13 2 44 32 5331
2014 CS-03 15 25 21 15 13 10 2 44 32 3849
2014 CS-04 15 24 21 16 13 10 2 44 32 1274
2014 CS-05 20 28 23 11 8 7 2 53 21 249
2011 CS 13 22 20 15 14 13 2 42 35 13788
2011 CS-01 17 23 17 14 13 14 3 48 32 2221
2011 CS-02 13 21 20 16 14 14 2 41 35 5667
2011 CS-03 11 21 21 17 15 12 2 38 37 4064
2011 CS-04 14 24 21 15 13 11 3 44 32 1315
2011 CS-05 18 25 17 12 13 8 7 51 29 283

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 30 45 6 13 5 0 0 75 19 12797
2014 CS-01 31 45 7 13 4 0 0 76 17 1928
2014 CS-02 31 45 6 13 5 0 0 76 18 5333
2014 CS-03 30 45 6 13 6 0 0 75 19 3848
2014 CS-04 28 44 5 15 6 0 0 73 22 1275
2014 CS-05 35 47 4 11 4 0 0 81 14 249
2011 CS 34 48 5 10 3 0 0 82 13 13805
2011 CS-01 33 48 6 9 4 0 0 81 13 2222
2011 CS-02 34 48 5 10 3 0 0 82 13 5673
2011 CS-03 34 48 5 10 4 0 0 82 13 4071
2011 CS-04 36 46 4 10 3 0 0 82 13 1318
2011 CS-05 44 42 4 8 3 0 0 86 11 283
2008 CS 35 47 6 9 4 0 0 81 13 11461
2008 CS-01 34 45 6 11 4 0 0 79 15 2202
2008 CS-02 34 47 6 9 4 0 0 80 13 4817
2008 CS-03 35 48 5 9 4 0 0 83 12 3042
2008 CS-04 38 46 4 9 3 0 0 84 12 969
2008 CS-05 43 44 2 5 5 0 0 87 10 238

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 42 35 8 9 5 0 0 77 15 12784
2014 CS-01 40 36 9 10 6 0 0 76 15 1927
2014 CS-02 41 36 9 8 5 0 0 78 14 5328
2014 CS-03 42 35 7 10 6 0 0 77 16 3846
2014 CS-04 40 34 8 12 5 0 0 75 17 1272
2014 CS-05 60 27 3 7 4 0 0 87 10 248
2011 CS 42 38 8 8 4 0 0 80 12 13782
2011 CS-01 43 36 8 8 4 0 0 79 13 2224
2011 CS-02 40 40 8 8 4 0 0 80 12 5666
2011 CS-03 42 38 8 8 4 0 0 81 12 4060
2011 CS-04 43 36 7 9 5 0 0 79 14 1315
2011 CS-05 53 31 4 8 5 0 0 84 13 281

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 43 38 11 6 2 0 0 81 8 12787
2014 CS-01 41 38 11 6 3 1 0 80 8 1929
2014 CS-02 41 39 11 6 3 1 0 80 8 5328
2014 CS-03 45 37 10 5 2 0 0 82 8 3844
2014 CS-04 47 38 8 5 2 0 0 85 6 1273
2014 CS-05 64 24 8 3 0 0 0 89 4 249

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 60 24 7 4 2 1 2 86 7 12790
2014 CS-01 61 25 7 4 2 1 2 87 6 1928
2014 CS-02 59 24 7 5 2 1 2 86 7 5328
2014 CS-03 61 23 7 5 2 1 2 86 7 3847
2014 CS-04 61 24 7 4 2 1 1 86 6 1274
2014 CS-05 68 27 2 2 1 0 0 95 3 249
2011 CS 64 23 6 4 2 1 1 88 6 13805
2011 CS-01 66 22 6 3 1 1 1 90 4 2222
2011 CS-02 63 23 6 4 2 1 1 88 6 5672
2011 CS-03 63 22 7 4 2 1 1 87 6 4071
2011 CS-04 66 22 5 3 2 0 1 90 5 1319
2011 CS-05 70 21 4 4 0 0 1 91 5 283
2008 CS 63 22 6 5 2 1 1 87 7 11447
2008 CS-01 64 23 6 4 1 1 1 89 5 2200
2008 CS-02 62 23 6 5 2 1 1 86 7 4808
2008 CS-03 63 21 6 5 3 1 1 86 8 3042
2008 CS-04 64 24 4 5 2 1 1 89 7 966
2008 CS-05 70 24 2 3 0 0 0 95 3 238

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 56 21 7 8 5 0 1 79 14 12787
2014 CS-01 61 20 8 6 4 0 2 82 10 1927
2014 CS-02 57 21 8 8 5 0 1 79 13 5329
2014 CS-03 55 22 7 10 6 0 1 77 16 3844
2014 CS-04 55 22 7 10 6 0 0 77 16 1274
2014 CS-05 59 23 6 9 2 0 0 83 11 249
2011 CS 59 20 6 8 5 0 1 81 13 13799
2011 CS-01 64 20 6 6 3 0 1 86 8 2222
2011 CS-02 59 21 7 8 4 0 1 81 13 5671
2011 CS-03 57 20 7 9 6 0 1 78 16 4067
2011 CS-04 57 22 6 10 5 0 1 79 15 1318
2011 CS-05 64 17 6 7 5 0 0 82 12 283
2008 CS 58 20 6 9 6 0 1 79 14 11451
2008 CS-01 62 20 6 6 3 0 1 84 10 2201
2008 CS-02 58 21 6 9 5 0 1 80 14 4812
2008 CS-03 58 19 6 9 7 0 1 77 17 3040
2008 CS-04 56 21 5 11 7 0 0 77 18 966
2008 CS-05 62 22 7 7 2 0 0 84 9 238

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 61 18 7 6 4 0 3 82 11 12793
2014 CS-01 64 16 7 4 4 0 5 84 8 1928
2014 CS-02 61 18 7 6 4 1 3 82 10 5331
2014 CS-03 60 18 7 7 6 0 2 80 13 3847
2014 CS-04 62 20 6 8 4 0 1 82 11 1274
2014 CS-05 66 24 4 4 1 0 1 91 6 249
2011 CS 61 18 7 6 4 0 3 81 11 13784
2011 CS-01 65 17 7 4 3 1 3 85 8 2226
2011 CS-02 61 18 7 6 4 1 3 82 11 5671
2011 CS-03 57 19 8 7 6 0 2 79 14 4057
2011 CS-04 60 19 8 7 4 0 2 81 12 1314
2011 CS-05 68 18 6 6 2 0 0 87 7 280
2008 CS 58 17 7 7 7 0 4 79 14 11451
2008 CS-01 62 15 6 5 4 1 7 83 10 2198
2008 CS-02 58 17 6 7 7 1 5 79 14 4813
2008 CS-03 56 17 7 8 8 0 4 76 17 3042
2008 CS-04 58 20 5 9 5 0 1 80 15 967
2008 CS-05 66 17 6 6 4 0 1 84 10 238

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 73 14 5 3 3 0 3 90 5 12790
2014 CS-01 74 14 4 2 2 0 4 91 4 1926
2014 CS-02 73 14 5 3 3 0 3 90 5 5331
2014 CS-03 73 14 5 3 3 0 2 89 6 3845
2014 CS-04 76 13 4 4 2 0 1 90 6 1275
2014 CS-05 81 13 4 2 0 0 0 94 2 249
2011 CS 74 13 5 3 3 0 3 90 6 13799
2011 CS-01 75 13 5 2 2 1 3 92 4 2225
2011 CS-02 72 14 4 3 3 0 3 89 6 5675
2011 CS-03 73 13 5 3 3 0 2 89 6 4063
2011 CS-04 78 11 5 3 2 0 1 90 5 1316
2011 CS-05 81 9 4 3 1 0 0 91 5 282
2008 CS 74 11 4 3 4 0 4 88 8 11447
2008 CS-01 75 9 4 2 3 1 6 90 5 2198
2008 CS-02 73 11 4 3 4 0 5 88 8 4811
2008 CS-03 73 11 4 4 4 0 4 87 9 3041
2008 CS-04 76 12 3 3 4 0 1 89 7 968
2008 CS-05 78 11 4 5 2 0 1 89 7 236

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 50 24 11 6 3 2 3 78 10 12793
2014 CS-01 56 20 10 3 3 3 5 82 6 1929
2014 CS-02 50 25 11 6 3 2 4 79 9 5329
2014 CS-03 48 25 13 6 5 1 2 76 11 3846
2014 CS-04 50 27 12 7 3 1 1 77 11 1275
2014 CS-05 59 27 8 5 1 0 0 86 7 249

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 55 24 9 3 2 4 3 85 5 12794
2014 CS-01 59 20 8 3 1 5 5 87 5 1927
2014 CS-02 54 24 9 4 2 4 3 84 6 5329
2014 CS-03 53 24 11 3 2 4 3 83 6 3849
2014 CS-04 56 25 10 2 1 3 3 86 3 1275
2014 CS-05 66 23 5 3 1 2 1 91 4 249
2011 CS 58 21 10 3 2 3 4 84 6 13791
2011 CS-01 57 20 9 3 2 4 5 85 5 2223
2011 CS-02 56 21 10 3 2 3 4 83 6 5671
2011 CS-03 57 21 10 4 1 2 4 83 6 4063
2011 CS-04 62 21 9 2 1 2 3 87 3 1313
2011 CS-05 70 20 5 2 1 1 1 92 3 283
2008 CS 58 21 9 4 2 2 3 84 6 11462
2008 CS-01 57 22 10 3 2 4 4 85 5 2202
2008 CS-02 56 21 10 4 3 2 4 83 7 4815
2008 CS-03 58 21 10 4 2 2 3 83 6 3044
2008 CS-04 64 22 8 3 1 1 2 88 4 969
2008 CS-05 70 21 4 1 1 1 2 94 2 238

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CS 13 87 12777
2014 CS-01 13 87 1926
2014 CS-02 13 87 5321
2014 CS-03 13 87 3845
2014 CS-04 14 86 1273
2014 CS-05 12 88 249

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 52 1651
2014 CS-01 60 239
2014 CS-02 52 670
2014 CS-03 50 502
2014 CS-04 45 176
2014 CS-05 23 30

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 60 1651
2014 CS-01 59 239
2014 CS-02 61 670
2014 CS-03 61 502
2014 CS-04 52 176
2014 CS-05 51 30

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 9 1651
2014 CS-01 2 239
2014 CS-02 5 670
2014 CS-03 13 502
2014 CS-04 15 176
2014 CS-05 27 30

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 0 1651
2014 CS-04 0 176
2014 CS-05 0 30

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 7 1651
2014 CS-01 12 239
2014 CS-02 7 670
2014 CS-03 6 502
2014 CS-04 5 176

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 1 1651
2014 CS-02 2 670
2014 CS-03 1 502
2014 CS-05 0 30

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 6 1651
2014 CS-01 7 239
2014 CS-02 6 670
2014 CS-03 4 502
2014 CS-04 6 176

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 41 1655
2014 CS-01 37 239
2014 CS-02 37 673
2014 CS-03 43 503
2014 CS-04 51 176
2014 CS-05 26 30

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 40 1655
2014 CS-01 37 239
2014 CS-02 41 673
2014 CS-03 41 503
2014 CS-04 41 176
2014 CS-05 38 30

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 45 1655
2014 CS-01 43 239
2014 CS-02 46 673
2014 CS-03 44 503
2014 CS-04 43 176
2014 CS-05 40 30

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 40 1655
2014 CS-01 39 239
2014 CS-02 39 673
2014 CS-03 43 503
2014 CS-04 41 176
2014 CS-05 40 30

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 31 1655
2014 CS-01 29 239
2014 CS-02 31 673
2014 CS-03 32 503
2014 CS-04 35 176
2014 CS-05 31 30

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 55 1655
2014 CS-01 59 239
2014 CS-02 50 673
2014 CS-03 59 503
2014 CS-04 55 176
2014 CS-05 74 30

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 34 1655
2014 CS-01 30 239
2014 CS-02 32 673
2014 CS-03 38 503
2014 CS-04 33 176
2014 CS-05 37 30

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 1 1655
2014 CS-02 1 673
2014 CS-03 1 503
2014 CS-05 0 30

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 5 1655
2014 CS-01 3 239
2014 CS-02 5 673
2014 CS-03 5 503
2014 CS-04 3 176

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 13 1655
2014 CS-01 15 239
2014 CS-02 12 673
2014 CS-03 14 503
2014 CS-04 12 176

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 45 1655
2014 CS-01 49 239
2014 CS-02 48 673
2014 CS-03 42 503
2014 CS-04 37 176
2014 CS-05 41 30

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 27 1655
2014 CS-01 24 239
2014 CS-02 25 673
2014 CS-03 28 503
2014 CS-04 33 176
2014 CS-05 27 30

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 13 1655
2014 CS-01 14 239
2014 CS-02 13 673
2014 CS-03 11 503
2014 CS-04 13 176
2014 CS-05 17 30

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 53 1654
2014 CS-01 46 238
2014 CS-02 51 674
2014 CS-03 54 503
2014 CS-04 65 176
2014 CS-05 46 30

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 30 1654
2014 CS-01 30 238
2014 CS-02 29 674
2014 CS-03 31 503
2014 CS-04 32 176
2014 CS-05 40 30

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 11 1654
2014 CS-01 7 238
2014 CS-02 9 674
2014 CS-03 12 503
2014 CS-04 18 176
2014 CS-05 30 30

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 20 1654
2014 CS-01 26 238
2014 CS-02 22 674
2014 CS-03 17 503
2014 CS-04 16 176

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 10 1654
2014 CS-01 9 238
2014 CS-02 11 674
2014 CS-03 9 503
2014 CS-04 14 176

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 4 1654
2014 CS-01 6 238
2014 CS-02 4 674
2014 CS-03 3 503
2014 CS-04 3 176
2014 CS-05 0 30

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 16 1654
2014 CS-01 14 238
2014 CS-02 15 674
2014 CS-03 16 503
2014 CS-04 16 176
2014 CS-05 16 30

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 10 1654
2014 CS-01 8 238
2014 CS-02 9 674
2014 CS-03 11 503
2014 CS-04 14 176
2014 CS-05 22 30

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CS 24 1654
2014 CS-01 31 238
2014 CS-02 24 674
2014 CS-03 24 503
2014 CS-04 15 176
2014 CS-05 18 30

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 13 1586
2014 CS-01 16 223
2014 CS-02 12 643
2014 CS-03 13 487
2014 CS-04 14 171

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 18 1586
2014 CS-01 19 223
2014 CS-02 19 643
2014 CS-03 18 487
2014 CS-04 17 171

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 13 1586
2014 CS-01 16 223
2014 CS-02 13 643
2014 CS-03 12 487
2014 CS-04 12 171

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 8 1586
2014 CS-01 12 223
2014 CS-02 7 643
2014 CS-03 8 487
2014 CS-04 5 171

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 11 1586
2014 CS-01 12 223
2014 CS-02 10 643
2014 CS-03 13 487
2014 CS-04 13 171
2014 CS-05 0 30

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 11 1586
2014 CS-01 7 223
2014 CS-02 10 643
2014 CS-03 15 487
2014 CS-04 15 171

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 14 1586
2014 CS-01 5 223
2014 CS-02 12 643
2014 CS-03 19 487
2014 CS-04 17 171
2014 CS-05 19 30

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 10 1586
2014 CS-01 17 223
2014 CS-02 11 643
2014 CS-03 8 487
2014 CS-04 6 171

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 11 1586
2014 CS-01 14 223
2014 CS-02 13 643
2014 CS-03 7 487
2014 CS-04 5 171

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 27 1586
2014 CS-01 28 223
2014 CS-02 27 643
2014 CS-03 28 487
2014 CS-04 22 171
2014 CS-05 31 30

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 11 1586
2014 CS-01 12 223
2014 CS-02 11 643
2014 CS-03 12 487
2014 CS-04 7 171

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 42 1586
2014 CS-01 45 223
2014 CS-02 44 643
2014 CS-03 41 487
2014 CS-04 37 171
2014 CS-05 40 30

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 2 1586
2014 CS-01 3 223
2014 CS-02 2 643
2014 CS-03 2 487
2014 CS-05 0 30

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 54 1586
2014 CS-01 56 223
2014 CS-02 55 643
2014 CS-03 54 487
2014 CS-04 54 171
2014 CS-05 44 30

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CS 11 1586
2014 CS-01 11 223
2014 CS-02 12 643
2014 CS-03 9 487
2014 CS-04 14 171

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 16 17 19 5 4 30 8 54 14 12798
2014 CS-01 19 18 17 5 4 29 9 59 15 1928
2014 CS-02 15 16 19 5 4 31 9 53 15 5331
2014 CS-03 17 17 21 4 5 29 8 53 14 3850
2014 CS-04 17 18 21 5 4 28 7 54 13 1275
2014 CS-05 23 26 13 7 4 23 4 67 15 249

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CS 27 30 19 5 3 15 1 68 9 12794
2014 CS-01 30 30 16 5 3 15 2 72 9 1928
2014 CS-02 25 29 19 4 3 18 2 67 9 5329
2014 CS-03 27 30 20 5 3 14 1 67 9 3849
2014 CS-04 27 30 21 5 3 13 1 67 8 1274
2014 CS-05 31 33 17 5 5 9 0 70 11 249
2011 CS 31 36 17 5 3 8 0 73 9 13785
2011 CS-01 36 33 14 4 3 9 1 76 8 2222
2011 CS-02 30 36 17 5 3 9 0 73 9 5663
2011 CS-03 29 37 18 5 2 8 0 73 8 4063
2011 CS-04 31 38 18 5 2 6 0 74 8 1318
2011 CS-05 33 40 13 6 4 4 0 76 10 281

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CS 6 94 12771
2014 CS-01 7 93 1923
2014 CS-02 6 94 5321
2014 CS-03 6 94 3845
2014 CS-04 5 95 1271
2014 CS-05 4 96 248

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 37 776
2014 CS-01 38 138
2014 CS-02 36 326
2014 CS-03 37 228
2014 CS-04 32 56

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 79 776
2014 CS-01 76 138
2014 CS-02 79 326
2014 CS-03 81 228
2014 CS-04 80 56

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 4 776
2014 CS-02 3 326
2014 CS-03 6 228

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS-02 0 326
2014 CS-04 0 56

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 9 776
2014 CS-01 10 138
2014 CS-02 10 326
2014 CS-03 7 228

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 3 776
2014 CS-01 4 138
2014 CS-02 2 326
2014 CS-03 3 228
2014 CS-04 0 56

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 11 776
2014 CS-01 11 138
2014 CS-02 13 326
2014 CS-03 9 228
2014 CS-04 17 56

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 22 779
2014 CS-01 28 138
2014 CS-02 21 328
2014 CS-03 20 228
2014 CS-04 19 57

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 20 779
2014 CS-01 16 138
2014 CS-02 20 328
2014 CS-03 23 228
2014 CS-04 21 57

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 12 779
2014 CS-01 17 138
2014 CS-02 12 328
2014 CS-03 11 228
2014 CS-04 8 57

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 6 779
2014 CS-01 10 138
2014 CS-02 5 328
2014 CS-03 6 228
2014 CS-04 0 57

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 20 779
2014 CS-01 21 138
2014 CS-02 20 328
2014 CS-03 18 228
2014 CS-04 22 57

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 25 779
2014 CS-01 23 138
2014 CS-02 21 328
2014 CS-03 28 228
2014 CS-04 39 57

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CS 4 779
2014 CS-01 6 138
2014 CS-02 2 328
2014 CS-03 5 228
2014 CS-04 0 57

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic