2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CO

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 26 45 12 10 7 0 0 71 17 2321
2014 CO-01 23 42 13 13 9 0 0 65 22 379
2014 CO-02 24 45 13 10 9 0 0 69 18 1285
2014 CO-03 32 46 11 8 4 0 0 78 11 539
2014 CO-04 35 46 7 5 7 0 0 81 12 56
2011 CO 31 44 12 9 5 0 0 75 13 2621
2011 CO-01 28 46 12 9 5 0 0 74 14 398
2011 CO-02 31 43 13 9 5 0 0 74 14 1425
2011 CO-03 33 44 9 9 4 0 0 78 13 679
2011 CO-04 38 39 10 8 4 0 1 78 12 76
2008 CO 32 44 10 9 5 0 0 76 13 2304
2008 CO-01 26 45 12 10 7 0 0 72 17 354
2008 CO-02 32 45 10 10 4 0 0 76 14 1229
2008 CO-03 35 43 10 7 5 0 0 78 12 597
2008 CO-04 42 40 9 4 3 1 0 83 7 69

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 63 30 5 1 1 0 0 93 2 2321
2014 CO-01 61 30 7 1 1 0 0 91 2 378
2014 CO-02 61 32 4 1 1 0 0 93 2 1285
2014 CO-03 68 27 3 1 1 0 0 95 1 539
2014 CO-04 78 20 0 0 2 0 0 98 2 56
2011 CO 67 29 3 1 0 0 0 96 1 2623
2011 CO-01 70 26 3 2 0 0 0 95 2 399
2011 CO-02 64 30 4 1 0 0 0 95 1 1424
2011 CO-03 69 29 1 1 0 0 0 97 1 680
2011 CO-04 75 22 2 0 1 0 0 96 1 77

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 53 32 10 3 2 0 0 85 5 2321
2014 CO-01 51 32 12 3 2 0 0 83 5 379
2014 CO-02 50 33 11 3 2 0 0 83 6 1284
2014 CO-03 58 30 8 3 1 0 0 88 4 539
2014 CO-04 68 22 6 2 2 0 0 91 3 56
2011 CO 52 35 9 3 1 0 0 87 4 2621
2011 CO-01 52 32 12 3 2 0 0 84 5 399
2011 CO-02 49 37 9 3 1 0 0 87 4 1424
2011 CO-03 57 34 6 3 1 0 0 91 3 678
2011 CO-04 58 26 11 4 1 0 0 84 5 77

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 34 41 13 8 4 0 0 75 12 2323
2014 CO-01 35 38 13 9 5 0 0 73 14 379
2014 CO-02 31 42 14 7 5 0 0 74 12 1286
2014 CO-03 38 41 11 8 2 0 0 79 10 539
2014 CO-04 45 33 18 3 2 0 0 77 5 56
2011 CO 38 44 10 6 2 0 0 82 8 2623
2011 CO-01 39 42 11 5 3 0 0 81 8 397
2011 CO-02 37 45 9 6 3 0 0 82 8 1426
2011 CO-03 40 43 10 6 1 0 0 83 7 681
2011 CO-04 41 36 13 6 3 0 1 78 9 76
2008 CO 39 43 8 7 3 0 0 82 9 2310
2008 CO-01 36 43 9 8 4 0 0 79 12 355
2008 CO-02 39 44 8 7 2 0 0 83 9 1232
2008 CO-03 39 43 9 6 3 0 0 82 9 598
2008 CO-04 45 41 7 6 2 0 0 85 7 70

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 38 17 12 8 0 0 62 21 2323
2014 CO-01 25 37 15 13 10 0 0 62 23 379
2014 CO-02 23 37 17 13 9 0 0 60 22 1286
2014 CO-03 26 40 19 10 6 0 0 65 16 539
2014 CO-04 26 46 18 4 7 0 0 72 10 56
2011 CO 26 36 19 12 7 1 0 62 18 2620
2011 CO-01 36 33 15 8 7 1 0 70 15 398
2011 CO-02 23 36 21 13 6 1 0 60 19 1421
2011 CO-03 24 37 19 11 7 0 0 62 19 681
2011 CO-04 35 36 14 8 5 2 0 72 13 77

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 39 17 12 8 0 0 63 20 2322
2014 CO-01 25 37 16 12 9 0 0 62 21 379
2014 CO-02 22 40 16 13 9 0 0 62 22 1285
2014 CO-03 27 39 18 11 5 0 0 66 16 539
2014 CO-04 25 42 19 9 5 0 0 67 14 56
2011 CO 26 39 16 12 6 0 0 65 19 2621
2011 CO-01 34 39 13 10 4 0 0 73 14 399
2011 CO-02 23 39 18 13 6 0 0 63 19 1422
2011 CO-03 24 40 15 13 7 0 0 65 20 681
2011 CO-04 31 38 17 8 5 1 0 70 13 76
2008 CO 26 39 15 13 7 0 0 65 20 2311
2008 CO-01 30 37 14 14 6 0 0 67 19 354
2008 CO-02 24 41 15 13 6 0 0 65 20 1236
2008 CO-03 28 37 16 14 6 0 0 64 20 597
2008 CO-04 33 39 7 10 10 0 0 73 20 70

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 27 25 20 13 11 4 1 55 25 2321
2014 CO-01 26 23 23 13 11 4 0 52 25 377
2014 CO-02 26 25 19 13 12 4 1 53 26 1286
2014 CO-03 29 25 19 13 9 4 1 57 23 539
2014 CO-04 31 26 29 7 7 0 0 57 14 56
2011 CO 28 27 18 12 9 5 1 58 23 2623
2011 CO-01 36 25 15 11 9 5 1 64 21 399
2011 CO-02 26 27 20 12 9 5 1 56 23 1424
2011 CO-03 26 29 17 13 9 5 1 59 23 680
2011 CO-04 37 23 16 12 6 6 0 64 19 77
2008 CO 24 29 18 15 9 4 1 56 25 2312
2008 CO-01 25 28 16 16 11 4 0 56 27 355
2008 CO-02 22 30 17 16 9 5 0 56 26 1236
2008 CO-03 25 29 19 15 8 3 1 57 24 597
2008 CO-04 34 24 20 7 13 0 1 59 20 70
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 41 32 12 6 5 1 0 75 12 2323
2014 CO-01 41 31 12 9 4 2 1 74 13 379
2014 CO-02 42 32 12 6 6 2 0 75 12 1286
2014 CO-03 42 33 13 6 5 1 1 76 11 539
2014 CO-04 46 23 9 3 16 2 0 71 20 56
2011 CO 43 32 11 7 5 2 0 77 12 2615
2011 CO-01 47 33 7 6 4 2 0 82 10 396
2011 CO-02 41 32 13 7 5 2 0 75 12 1421
2011 CO-03 45 30 10 7 5 3 0 77 12 680
2011 CO-04 47 30 9 9 4 0 1 78 13 76
2008 CO 36 33 12 9 7 2 0 71 17 2310
2008 CO-01 44 27 10 11 6 2 0 72 17 355
2008 CO-02 34 35 13 7 8 2 0 71 16 1234
2008 CO-03 34 34 12 11 6 2 0 70 18 595
2008 CO-04 31 32 11 10 8 6 2 68 20 70

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 38 35 11 10 6 0 0 73 16 2323
2014 CO-01 35 34 11 13 5 1 1 70 19 379
2014 CO-02 38 35 11 10 6 0 0 73 16 1286
2014 CO-03 40 35 9 10 6 0 0 75 16 539
2014 CO-04 45 27 9 11 9 0 0 72 19 56
2011 CO 38 37 9 10 6 1 0 75 16 2617
2011 CO-01 41 36 8 10 3 1 0 78 14 396
2011 CO-02 36 37 10 10 6 1 0 73 17 1421
2011 CO-03 38 38 8 9 6 0 0 77 15 680
2011 CO-04 38 39 4 15 5 0 0 76 20 77
2008 CO 34 34 12 11 8 1 0 68 20 2308
2008 CO-01 38 33 10 11 7 1 0 72 18 355
2008 CO-02 32 36 12 11 8 1 0 68 20 1233
2008 CO-03 35 33 11 11 9 1 0 69 20 594
2008 CO-04 29 32 15 11 11 0 1 62 23 70

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 43 32 10 8 6 0 0 76 14 2323
2014 CO-01 40 35 10 9 6 0 1 76 14 379
2014 CO-02 44 31 11 8 6 0 0 75 14 1286
2014 CO-03 44 33 9 8 6 0 0 77 14 539
2014 CO-04 49 25 12 5 9 0 0 74 14 56

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 20 35 17 11 9 7 0 60 22 2323
2014 CO-01 19 33 16 11 13 8 0 56 26 379
2014 CO-02 19 34 18 12 9 8 0 58 22 1286
2014 CO-03 25 39 13 10 8 5 0 68 18 539
2014 CO-04 34 30 16 9 9 3 0 66 18 56
2011 CO 23 33 18 11 8 6 0 60 21 2622
2011 CO-01 32 29 16 8 8 7 0 66 17 398
2011 CO-02 20 34 18 12 9 7 0 58 22 1425
2011 CO-03 25 31 20 11 8 5 0 59 20 680
2011 CO-04 28 35 15 11 9 2 0 64 20 77

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 17 34 20 16 12 2 0 51 28 2322
2014 CO-01 17 32 18 16 14 2 1 51 31 379
2014 CO-02 15 33 21 17 13 2 0 49 30 1286
2014 CO-03 21 38 18 13 9 1 0 59 22 538
2014 CO-04 19 43 23 7 9 0 0 61 16 56
2011 CO 17 34 20 15 13 2 0 51 28 2622
2011 CO-01 23 38 16 10 9 3 0 64 20 399
2011 CO-02 15 32 22 16 14 2 0 48 30 1425
2011 CO-03 17 34 18 17 13 1 0 51 31 679
2011 CO-04 24 34 19 10 12 0 1 59 22 77
2008 CO 18 32 18 16 14 2 0 51 30 2310
2008 CO-01 25 33 16 12 11 3 0 60 24 352
2008 CO-02 16 32 19 17 14 2 0 49 32 1236
2008 CO-03 19 33 17 16 14 1 0 52 31 597
2008 CO-04 12 42 17 16 10 3 0 56 27 70

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 11 28 22 21 15 3 0 40 37 2321
2014 CO-01 13 25 21 21 15 4 1 40 38 378
2014 CO-02 9 26 22 22 16 4 0 37 39 1285
2014 CO-03 13 35 20 19 12 1 0 49 31 539
2014 CO-04 10 39 32 10 9 0 0 49 19 56
2011 CO 8 32 21 22 13 3 0 42 36 2623
2011 CO-01 14 35 17 19 9 5 0 52 30 399
2011 CO-02 7 31 23 22 13 3 0 39 37 1425
2011 CO-03 7 33 20 24 13 2 0 41 39 679
2011 CO-04 12 40 21 12 13 2 0 53 26 77
2008 CO 8 33 19 23 13 4 0 42 38 2313
2008 CO-01 11 34 19 17 11 8 0 49 30 355
2008 CO-02 7 31 19 25 14 4 0 39 41 1236
2008 CO-03 8 35 20 23 13 1 0 44 36 597
2008 CO-04 5 38 24 22 10 1 0 43 32 70

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 14 28 19 16 18 5 0 44 36 2323
2014 CO-01 14 23 18 16 22 6 0 40 41 379
2014 CO-02 12 27 19 17 18 6 0 42 37 1286
2014 CO-03 17 34 18 14 14 2 0 52 29 539
2014 CO-04 17 33 31 7 12 0 0 50 19 56
2011 CO 13 29 20 17 15 6 0 44 35 2622
2011 CO-01 17 30 17 16 12 8 0 51 31 398
2011 CO-02 11 29 21 18 17 6 0 42 36 1424
2011 CO-03 13 28 19 18 16 5 0 44 36 680
2011 CO-04 23 31 24 10 10 1 0 55 21 77
2008 CO 11 30 18 18 15 7 0 45 36 2314
2008 CO-01 14 28 20 17 12 9 0 46 32 354
2008 CO-02 10 31 16 19 15 8 0 45 37 1236
2008 CO-03 12 31 21 17 16 3 0 45 34 598
2008 CO-04 16 38 17 16 10 3 0 56 27 70

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 11 32 19 20 15 2 0 44 36 2322
2014 CO-01 14 25 18 20 20 3 0 40 42 379
2014 CO-02 10 32 19 21 15 3 0 42 38 1286
2014 CO-03 13 38 20 17 11 1 0 52 28 538
2014 CO-04 11 43 20 16 10 0 0 54 27 56
2011 CO 10 33 19 23 13 2 0 44 37 2620
2011 CO-01 14 29 21 22 12 3 0 44 35 396
2011 CO-02 8 34 19 23 14 2 0 43 37 1426
2011 CO-03 11 33 17 24 14 1 0 44 39 678
2011 CO-04 14 35 20 16 13 1 0 50 30 77
2008 CO 12 35 17 20 13 1 0 48 34 2310
2008 CO-01 17 34 16 17 14 2 0 52 32 353
2008 CO-02 11 34 18 22 14 1 0 46 36 1236
2008 CO-03 11 39 17 21 11 1 0 50 32 596
2008 CO-04 10 43 15 17 12 1 1 55 30 70

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 20 35 17 15 11 2 1 57 26 2321
2014 CO-01 20 34 19 13 10 3 1 56 24 379
2014 CO-02 17 34 17 17 12 2 1 53 30 1285
2014 CO-03 27 38 13 11 9 1 0 66 21 539
2014 CO-04 29 29 20 12 6 2 2 61 19 55
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 19 36 19 15 12 0 0 54 27 2317
2014 CO-01 19 35 17 15 13 0 0 54 28 379
2014 CO-02 18 34 20 16 12 0 0 52 28 1282
2014 CO-03 21 39 19 12 9 0 0 60 21 537
2014 CO-04 32 28 16 7 17 0 0 60 24 56
2011 CO 20 42 16 13 8 0 0 62 22 2621
2011 CO-01 24 44 16 9 6 1 0 69 15 398
2011 CO-02 19 40 16 15 9 0 0 60 24 1426
2011 CO-03 20 43 15 12 9 0 0 64 21 677
2011 CO-04 21 42 20 9 7 0 0 64 16 77

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 8 20 19 20 16 14 2 35 43 2323
2014 CO-01 5 15 20 18 22 17 2 25 50 379
2014 CO-02 8 18 18 20 17 16 3 32 45 1286
2014 CO-03 12 28 17 23 12 7 2 43 38 539
2014 CO-04 11 34 22 16 11 6 0 48 28 56

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 35 36 12 10 7 0 0 71 17 2323
2014 CO-01 35 33 14 12 6 0 0 68 18 379
2014 CO-02 35 36 11 10 7 0 0 72 16 1286
2014 CO-03 33 39 11 10 7 0 0 72 17 539
2014 CO-04 42 30 11 3 14 0 0 72 17 56
2011 CO 34 38 12 9 6 0 0 72 15 2621
2011 CO-01 41 39 9 8 3 1 0 80 11 397
2011 CO-02 33 38 12 10 6 0 0 71 16 1423
2011 CO-03 33 37 14 9 6 1 0 71 15 681
2011 CO-04 35 35 14 9 8 0 0 70 16 77
2008 CO 26 39 13 12 9 0 0 66 21 2310
2008 CO-01 32 41 9 12 6 0 0 73 17 354
2008 CO-02 26 40 13 11 10 0 0 66 21 1235
2008 CO-03 25 37 14 14 9 0 0 63 23 595
2008 CO-04 16 40 16 11 14 0 3 58 26 70

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 40 36 12 5 4 3 1 79 9 2323
2014 CO-01 37 32 13 7 4 6 2 74 11 379
2014 CO-02 42 35 11 5 4 3 0 80 9 1286
2014 CO-03 37 43 11 4 4 1 1 81 8 539
2014 CO-04 46 18 15 9 9 3 0 67 18 56
2011 CO 40 34 13 6 4 3 1 76 10 2610
2011 CO-01 45 30 13 5 2 5 1 80 6 396
2011 CO-02 39 34 13 6 5 3 0 75 11 1419
2011 CO-03 38 34 11 6 5 3 1 76 12 675
2011 CO-04 43 34 13 8 1 1 0 78 9 77
2008 CO 31 33 14 9 7 4 1 68 18 2311
2008 CO-01 32 32 13 10 5 7 1 70 16 355
2008 CO-02 32 34 13 9 7 4 0 69 17 1236
2008 CO-03 30 34 14 10 8 3 1 66 19 595
2008 CO-04 30 36 16 4 13 1 0 67 17 70

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 23 31 16 12 6 4 7 61 21 545
2014 CO-02 17 29 18 10 5 10 11 59 18 81
2014 CO-03 22 32 16 12 7 3 8 61 21 405
2014 CO-04 32 25 14 19 8 3 0 58 28 36

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 26 42 11 13 6 1 1 69 20 2321
2014 CO-01 19 42 11 18 9 1 0 62 27 379
2014 CO-02 27 40 11 13 7 2 1 69 20 1284
2014 CO-03 29 45 9 11 4 1 1 75 16 539
2014 CO-04 40 37 11 12 0 0 0 77 12 56
2011 CO 31 38 11 13 5 1 1 70 18 2623
2011 CO-01 31 34 15 11 6 2 1 67 17 398
2011 CO-02 30 39 11 13 5 1 0 70 18 1425
2011 CO-03 33 38 10 13 4 0 1 72 18 680
2011 CO-04 42 38 9 3 5 1 2 83 8 77
2008 CO 30 39 11 12 5 2 1 71 18 2309
2008 CO-01 33 35 11 12 4 4 1 72 17 352
2008 CO-02 29 39 12 12 6 2 1 69 19 1235
2008 CO-03 31 43 9 11 3 1 1 75 15 597
2008 CO-04 42 39 3 10 4 1 0 83 14 70

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 22 30 15 14 11 7 1 57 27 2322
2014 CO-01 16 27 15 18 15 8 1 47 36 379
2014 CO-02 20 29 16 14 12 8 1 54 28 1285
2014 CO-03 34 34 11 10 7 3 1 71 18 539
2014 CO-04 37 25 20 5 7 6 0 66 13 56
2011 CO 30 28 14 13 9 6 1 62 24 2622
2011 CO-01 24 28 13 15 10 9 2 58 27 397
2011 CO-02 26 28 15 14 11 6 1 58 26 1426
2011 CO-03 39 28 12 9 7 4 1 70 17 680
2011 CO-04 51 25 11 7 5 0 2 77 12 77
2008 CO 28 28 14 12 10 8 1 61 24 2311
2008 CO-01 26 21 14 13 11 13 2 54 29 355
2008 CO-02 25 28 15 13 10 9 1 58 25 1234
2008 CO-03 34 33 12 10 6 3 1 70 17 597
2008 CO-04 38 32 11 8 6 4 0 74 14 70

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 23 41 12 15 8 0 0 65 23 2319
2014 CO-01 20 42 12 17 9 0 0 62 26 379
2014 CO-02 22 40 12 17 9 0 0 62 26 1284
2014 CO-03 29 45 10 10 5 0 0 74 16 537
2014 CO-04 31 35 16 9 9 0 0 66 18 56
2011 CO 26 43 15 10 5 0 1 70 15 2622
2011 CO-01 27 43 14 10 4 1 1 72 14 398
2011 CO-02 24 42 16 11 5 0 1 67 17 1424
2011 CO-03 28 44 14 9 4 0 1 73 13 680
2011 CO-04 32 46 14 5 2 0 1 78 8 77
2008 CO 24 43 15 11 5 0 1 69 16 2310
2008 CO-01 27 40 17 9 6 1 1 68 15 354
2008 CO-02 23 44 15 13 5 0 1 67 18 1233
2008 CO-03 26 45 14 9 4 0 2 73 13 598
2008 CO-04 27 42 21 4 3 0 3 71 7 70

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 37 42 10 8 3 0 0 79 11 2323
2014 CO-01 33 38 15 9 5 0 0 70 15 379
2014 CO-02 36 42 9 8 3 0 0 79 12 1286
2014 CO-03 41 43 8 6 2 0 0 84 8 539
2014 CO-04 48 34 7 7 3 0 0 82 11 56
2011 CO 42 38 11 6 3 0 0 80 9 2622
2011 CO-01 35 40 13 8 5 0 0 74 13 399
2011 CO-02 42 39 10 6 3 0 0 81 8 1425
2011 CO-03 48 36 9 6 2 0 0 83 8 678
2011 CO-04 41 33 13 9 4 0 0 74 13 77
2008 CO 39 43 9 6 3 0 0 81 9 2309
2008 CO-01 30 44 11 11 4 0 0 74 15 354
2008 CO-02 38 43 10 6 3 0 0 82 9 1234
2008 CO-03 41 43 8 5 3 0 0 84 8 596
2008 CO-04 64 27 6 1 1 0 0 91 3 70

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 44 39 8 6 3 0 0 83 9 2320
2014 CO-01 40 40 9 5 5 0 0 81 10 378
2014 CO-02 43 39 8 7 3 0 0 82 10 1284
2014 CO-03 48 40 6 4 2 0 0 88 6 539
2014 CO-04 56 23 8 8 5 0 0 79 12 56
2011 CO 45 41 8 5 2 0 0 85 7 2622
2011 CO-01 31 47 9 9 3 0 0 79 12 398
2011 CO-02 45 41 8 4 2 0 0 86 6 1424
2011 CO-03 51 37 5 5 2 0 0 88 7 680
2011 CO-04 55 31 5 5 2 0 1 87 8 77
2008 CO 43 44 6 5 2 0 0 87 7 2313
2008 CO-01 33 45 11 9 3 0 0 78 12 355
2008 CO-02 43 45 5 4 2 0 0 88 6 1235
2008 CO-03 47 43 4 3 1 0 0 91 4 598
2008 CO-04 57 33 7 2 1 0 0 90 3 70

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 17 33 18 17 13 2 0 51 31 2322
2014 CO-01 20 29 20 15 15 1 0 50 30 378
2014 CO-02 15 32 18 19 15 2 0 48 34 1286
2014 CO-03 19 38 16 17 9 2 0 58 26 539
2014 CO-04 19 34 21 12 10 3 0 55 23 56
2011 CO 22 34 17 15 11 1 0 57 26 2620
2011 CO-01 27 32 15 12 11 2 0 61 24 398
2011 CO-02 20 33 19 16 11 1 0 53 28 1423
2011 CO-03 24 35 15 15 10 0 0 60 25 679
2011 CO-04 27 38 18 8 6 2 0 67 15 77
2008 CO 19 37 16 16 11 1 0 57 27 2311
2008 CO-01 21 37 14 16 11 2 0 59 27 355
2008 CO-02 18 36 17 16 11 1 0 55 28 1233
2008 CO-03 20 38 15 15 9 1 1 60 25 598
2008 CO-04 22 46 14 10 7 0 1 69 17 70

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 12 24 16 20 25 2 2 37 46 2323
2014 CO-01 14 24 16 16 27 2 1 39 45 379
2014 CO-02 10 23 15 20 27 2 2 35 49 1286
2014 CO-03 15 26 16 22 18 1 2 42 41 539
2014 CO-04 18 19 16 26 16 0 4 39 44 56
2011 CO 13 27 15 20 22 1 1 41 43 2617
2011 CO-01 16 31 14 18 19 1 1 48 38 398
2011 CO-02 10 28 15 21 24 1 1 39 46 1420
2011 CO-03 16 25 16 19 22 1 2 41 42 680
2011 CO-04 22 24 17 19 14 0 4 47 35 77
2008 CO 16 31 14 18 18 1 1 48 37 2311
2008 CO-01 23 30 11 18 17 1 0 54 35 355
2008 CO-02 14 33 14 19 18 1 1 47 38 1235
2008 CO-03 17 30 16 17 18 0 2 48 36 596
2008 CO-04 17 32 15 16 13 4 3 53 31 70

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 20 42 13 16 10 0 0 62 26 2323
2014 CO-01 16 41 15 16 11 0 0 57 28 379
2014 CO-02 18 39 14 17 11 0 0 57 29 1286
2014 CO-03 27 48 8 11 7 0 0 75 17 539
2014 CO-04 45 32 9 5 9 0 0 77 14 56
2011 CO 28 42 12 12 6 0 0 71 18 2619
2011 CO-01 33 37 13 11 6 0 0 70 17 399
2011 CO-02 23 43 13 13 7 0 0 67 20 1422
2011 CO-03 34 44 8 9 4 0 0 78 14 679
2011 CO-04 41 37 8 5 7 0 2 80 12 77

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 23 35 15 16 11 0 0 58 27 2321
2014 CO-01 23 33 15 16 12 0 0 56 29 379
2014 CO-02 21 33 17 17 11 0 0 54 28 1284
2014 CO-03 27 39 10 16 8 0 0 66 23 539
2014 CO-04 38 32 7 9 14 0 0 70 22 56

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 38 16 13 9 0 0 62 22 2323
2014 CO-01 25 36 16 15 7 1 0 62 22 379
2014 CO-02 23 39 16 12 9 0 0 62 22 1286
2014 CO-03 25 39 15 13 8 0 0 64 21 539
2014 CO-04 34 38 12 7 9 0 0 72 15 56
2011 CO 34 42 13 8 4 0 0 76 11 2621
2011 CO-01 40 40 11 6 2 1 0 81 8 397
2011 CO-02 31 42 13 8 4 0 1 74 12 1425
2011 CO-03 34 41 13 8 3 0 0 76 11 679
2011 CO-04 39 39 12 5 4 0 0 79 9 77

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 37 34 12 10 7 0 0 71 17 2322
2014 CO-01 35 38 11 10 6 0 0 74 16 379
2014 CO-02 39 32 12 10 7 0 0 71 17 1285
2014 CO-03 34 36 11 12 7 0 0 70 19 539
2014 CO-04 31 34 18 11 7 0 0 65 18 56
2011 CO 40 37 9 9 4 0 0 78 13 2621
2011 CO-01 48 34 8 6 3 1 0 84 8 398
2011 CO-02 39 37 9 9 4 0 0 77 14 1425
2011 CO-03 39 38 10 9 4 0 1 77 13 680
2011 CO-04 36 36 9 10 9 0 0 72 19 75

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 25 26 12 15 16 2 4 54 33 2323
2014 CO-01 28 26 13 10 15 3 5 59 27 379
2014 CO-02 24 27 13 14 16 2 4 54 32 1286
2014 CO-03 23 26 13 18 17 1 2 50 37 539
2014 CO-04 23 21 5 15 25 2 10 49 45 56
2011 CO 24 27 12 16 16 2 4 54 34 2622
2011 CO-01 28 26 11 12 14 3 7 60 28 397
2011 CO-02 24 27 12 16 16 2 4 54 34 1425
2011 CO-03 23 28 11 16 19 1 2 52 37 681
2011 CO-04 21 20 22 18 14 0 5 43 34 76
2008 CO 24 26 9 18 18 2 4 53 38 2313
2008 CO-01 26 23 13 16 14 3 4 53 32 355
2008 CO-02 24 30 8 17 16 2 3 57 35 1235
2008 CO-03 23 22 8 20 23 1 3 47 45 598
2008 CO-04 19 15 10 21 28 0 7 37 52 70

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 31 38 18 9 4 0 1 69 12 2321
2014 CO-01 40 38 15 3 2 0 1 79 5 379
2014 CO-02 32 38 17 9 3 0 1 71 12 1285
2014 CO-03 21 38 23 13 5 0 0 59 18 539
2014 CO-04 28 29 19 12 10 0 2 58 23 56
2011 CO 28 39 20 8 4 0 0 67 12 2620
2011 CO-01 38 41 15 5 1 0 0 79 6 397
2011 CO-02 29 39 20 8 4 0 0 69 11 1424
2011 CO-03 21 39 24 10 6 0 0 60 16 679
2011 CO-04 12 30 30 15 12 0 1 43 27 77
2008 CO 24 37 22 11 6 0 0 61 17 2309
2008 CO-01 34 40 17 5 3 0 0 75 8 353
2008 CO-02 24 38 23 10 5 0 0 63 14 1233
2008 CO-03 16 34 23 17 9 0 0 50 26 598
2008 CO-04 11 30 23 24 12 0 0 41 37 70

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 44 23 11 6 7 4 4 74 14 2323
2014 CO-01 43 19 14 4 7 5 8 71 13 379
2014 CO-02 46 24 9 6 7 4 3 76 14 1286
2014 CO-03 43 26 12 7 7 2 2 73 14 539
2014 CO-04 29 24 9 8 12 10 7 64 25 56
2011 CO 42 28 10 8 6 3 2 75 14 2618
2011 CO-01 53 25 8 4 5 3 2 82 9 399
2011 CO-02 40 29 12 8 6 3 3 73 15 1423
2011 CO-03 41 29 10 9 6 3 2 75 15 676
2011 CO-04 38 35 12 10 2 0 4 75 13 77

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CO 26 40 34 2322
2014 CO-01 26 41 33 379
2014 CO-02 24 41 34 1286
2014 CO-03 30 37 33 539
2014 CO-04 42 28 30 56
2011 CO 28 41 31 2625
2011 CO-01 29 34 37 399
2011 CO-02 27 44 30 1427
2011 CO-03 30 40 30 679
2011 CO-04 31 36 33 77

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CO 19 28 34 14 6 621
2014 CO-01 9 32 39 9 10 109
2014 CO-02 18 27 34 15 6 317
2014 CO-03 26 28 28 13 5 162
2014 CO-04 25 30 36 9 0 24
2011 CO 21 27 33 10 9 726
2011 CO-01 7 33 36 12 11 116
2011 CO-02 22 27 32 11 8 371
2011 CO-03 26 24 34 7 9 203
2011 CO-04 21 27 32 8 12 25
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 36 41 12 6 4 0 0 78 11 2319
2014 CO-01 30 39 17 8 6 1 0 69 14 378
2014 CO-02 35 42 11 7 5 0 0 77 12 1284
2014 CO-03 44 42 9 4 1 0 0 85 6 538
2014 CO-04 49 37 9 5 0 0 0 86 5 56
2011 CO 36 44 10 7 3 0 0 81 10 2617
2011 CO-01 34 47 6 8 4 0 0 81 12 399
2011 CO-02 34 45 11 8 3 0 0 79 10 1421
2011 CO-03 40 43 8 5 3 0 0 84 8 677
2011 CO-04 45 38 11 3 4 0 0 83 6 77
2008 CO 39 41 9 7 4 0 0 81 10 2313
2008 CO-01 38 42 11 6 4 0 0 80 10 355
2008 CO-02 39 42 9 7 3 0 0 81 11 1234
2008 CO-03 42 39 8 6 4 0 0 81 10 598
2008 CO-04 44 41 7 3 3 2 0 87 6 70

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 21 43 17 12 6 1 0 65 18 2322
2014 CO-01 25 38 19 11 5 3 0 64 17 379
2014 CO-02 20 43 16 13 7 1 0 63 20 1286
2014 CO-03 20 50 15 9 4 1 0 71 14 539
2014 CO-04 24 42 24 8 2 0 0 66 10 56
2011 CO 21 42 16 13 7 1 0 64 20 2619
2011 CO-01 27 42 16 10 4 1 0 70 14 398
2011 CO-02 20 43 16 13 7 1 0 63 21 1421
2011 CO-03 19 43 16 14 7 1 0 62 21 680
2011 CO-04 22 47 18 11 2 0 0 69 14 77

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 19 38 20 11 5 7 0 62 17 2321
2014 CO-01 21 31 23 13 3 8 0 57 18 379
2014 CO-02 18 39 19 11 6 8 0 62 18 1285
2014 CO-03 20 45 18 8 4 5 0 68 13 539
2014 CO-04 25 32 33 5 2 3 0 59 7 56
2011 CO 20 40 19 10 4 6 0 64 16 2618
2011 CO-01 22 44 15 7 2 9 0 72 11 397
2011 CO-02 20 38 20 11 5 6 0 62 17 1423
2011 CO-03 18 41 20 12 4 5 0 62 17 678
2011 CO-04 28 39 19 9 2 2 0 68 12 77

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 11 28 38 15 5 1 2 21 40 2318
2014 CO-01 10 24 36 18 8 1 3 27 36 378
2014 CO-02 12 28 38 15 5 1 2 20 41 1283
2014 CO-03 10 31 39 14 6 0 0 20 41 538
2014 CO-04 19 25 31 23 0 0 2 23 45 56
2011 CO 11 28 36 17 6 0 1 23 40 2620
2011 CO-01 9 27 34 20 7 1 1 28 38 398
2011 CO-02 11 28 35 17 6 0 2 24 40 1424
2011 CO-03 12 29 39 16 4 0 0 20 41 678
2011 CO-04 15 22 44 11 5 1 2 17 38 77
2008 CO 13 29 37 15 5 0 1 19 43 2306
2008 CO-01 11 23 35 20 9 0 1 30 35 354
2008 CO-02 14 30 37 15 5 0 1 19 44 1232
2008 CO-03 12 33 40 12 3 0 0 14 45 596
2008 CO-04 23 33 33 7 2 0 2 9 57 70

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 12 22 31 22 9 1 2 33 35 2316
2014 CO-01 14 20 30 21 12 1 2 34 34 377
2014 CO-02 11 23 31 21 9 2 2 32 36 1281
2014 CO-03 11 21 31 26 9 1 1 36 33 539
2014 CO-04 7 19 35 32 5 0 2 38 26 56
2011 CO 12 19 31 23 12 2 2 37 31 2618
2011 CO-01 12 16 26 24 16 3 3 43 30 397
2011 CO-02 12 18 30 25 11 1 2 37 31 1423
2011 CO-03 11 21 34 22 10 1 2 32 32 678
2011 CO-04 13 19 38 17 10 1 2 28 33 77
2008 CO 14 24 28 23 8 1 2 32 39 2307
2008 CO-01 10 24 23 25 14 2 3 40 35 354
2008 CO-02 14 24 28 24 8 1 1 33 39 1234
2008 CO-03 15 26 31 22 5 0 1 28 41 594
2008 CO-04 13 32 31 10 8 1 5 19 47 70

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 30 29 24 10 4 1 2 15 60 2314
2014 CO-01 22 29 21 15 7 1 5 24 54 377
2014 CO-02 32 29 24 9 4 1 1 14 62 1280
2014 CO-03 30 28 29 8 4 0 0 12 59 538
2014 CO-04 23 37 26 10 3 0 2 13 61 56
2011 CO 30 27 26 10 5 0 1 16 58 2619
2011 CO-01 25 24 25 14 7 2 2 22 51 398
2011 CO-02 31 27 26 10 5 0 2 15 59 1422
2011 CO-03 29 30 26 10 4 0 1 14 59 679
2011 CO-04 33 22 21 16 7 1 0 23 56 77
2008 CO 25 29 29 11 4 0 1 16 55 2312
2008 CO-01 17 31 27 14 8 1 2 23 50 354
2008 CO-02 26 29 28 12 4 0 0 16 56 1235
2008 CO-03 26 29 31 10 2 0 1 12 56 597
2008 CO-04 32 18 38 8 3 0 2 11 50 70

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 11 22 36 23 7 0 2 31 33 2313
2014 CO-01 6 13 33 32 11 0 5 45 20 376
2014 CO-02 10 23 36 22 7 1 1 29 34 1283
2014 CO-03 14 24 40 18 4 0 0 22 38 535
2014 CO-04 17 19 27 27 5 3 2 34 38 56
2011 CO 13 22 35 21 8 0 1 29 35 2616
2011 CO-01 6 14 32 29 16 1 2 46 21 397
2011 CO-02 14 21 33 23 7 0 1 30 36 1423
2011 CO-03 14 27 39 16 4 0 0 20 41 678
2011 CO-04 22 21 41 12 3 1 0 15 43 75
2008 CO 13 22 38 19 7 0 1 26 36 2310
2008 CO-01 8 19 29 29 14 0 1 43 27 354
2008 CO-02 13 20 40 19 7 0 1 26 34 1234
2008 CO-03 16 28 40 13 3 0 1 16 44 597
2008 CO-04 24 26 35 12 3 0 0 15 50 70

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 22 26 28 14 6 1 2 21 50 2317
2014 CO-01 14 22 31 17 10 1 5 28 38 376
2014 CO-02 22 26 29 14 7 1 2 21 49 1286
2014 CO-03 26 30 29 11 4 0 0 15 56 537
2014 CO-04 35 30 17 16 0 0 2 16 66 55
2011 CO 18 26 30 16 7 1 3 23 45 2618
2011 CO-01 11 21 28 23 12 1 5 37 33 397
2011 CO-02 17 25 31 16 7 1 2 24 44 1423
2011 CO-03 22 30 30 12 4 0 2 16 53 679
2011 CO-04 21 31 34 6 5 1 2 12 53 76
2008 CO 17 27 29 18 7 1 2 26 45 2304
2008 CO-01 12 22 24 25 13 1 3 40 35 352
2008 CO-02 14 27 30 18 7 1 2 26 43 1233
2008 CO-03 22 30 30 13 4 0 1 17 53 596
2008 CO-04 26 23 34 12 3 2 2 15 50 69

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 10 16 30 27 13 2 3 42 27 2318
2014 CO-01 12 16 27 25 12 3 6 40 30 376
2014 CO-02 10 16 30 26 13 2 3 41 27 1284
2014 CO-03 9 16 30 29 14 0 2 44 25 539
2014 CO-04 7 16 29 41 5 0 2 47 23 56
2011 CO 9 17 30 26 13 2 4 41 27 2615
2011 CO-01 10 16 26 26 15 2 5 44 28 397
2011 CO-02 9 17 29 26 14 2 4 42 28 1421
2011 CO-03 8 16 35 24 13 1 2 39 25 677
2011 CO-04 10 9 32 34 7 5 3 44 21 77
2008 CO 13 22 28 20 10 2 4 33 38 2308
2008 CO-01 15 20 23 20 13 3 5 37 38 354
2008 CO-02 13 21 29 21 11 2 3 33 36 1232
2008 CO-03 14 27 29 20 8 1 2 29 41 597
2008 CO-04 10 21 31 21 6 1 9 30 35 70

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 27 30 11 4 1 2 16 52 2318
2014 CO-01 18 27 26 17 7 2 4 25 48 378
2014 CO-02 24 27 32 10 4 1 1 15 53 1283
2014 CO-03 25 30 30 10 4 1 1 14 56 538
2014 CO-04 24 22 39 13 0 0 2 13 47 56

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 62 33 3 2 0 0 0 95 2 2321
2014 CO-01 57 35 4 3 1 0 0 92 4 378
2014 CO-02 62 33 3 2 0 0 0 95 2 1286
2014 CO-03 65 31 3 1 0 0 0 97 1 538
2014 CO-04 67 27 6 0 0 0 0 94 0 56
2011 CO 66 29 3 1 0 0 0 95 2 2619
2011 CO-01 69 26 3 2 0 0 0 95 2 397
2011 CO-02 65 30 3 1 0 0 0 95 2 1422
2011 CO-03 67 29 2 1 0 0 0 96 2 680
2011 CO-04 64 28 5 2 0 1 0 93 2 77

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 39 30 9 11 9 1 0 70 20 2320
2014 CO-01 32 29 10 14 13 1 0 62 28 378
2014 CO-02 40 29 9 12 9 1 0 70 21 1285
2014 CO-03 41 33 10 9 6 0 0 75 15 538
2014 CO-04 57 25 7 5 5 0 0 83 10 56

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 39 40 9 8 3 0 0 79 11 2323
2014 CO-01 33 42 11 9 5 0 0 74 14 379
2014 CO-02 39 40 9 8 3 0 0 79 11 1286
2014 CO-03 47 36 7 7 3 0 0 83 10 539
2014 CO-04 47 38 9 4 2 0 0 85 5 56

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 38 35 15 4 3 5 1 77 7 2320
2014 CO-01 40 33 13 5 3 5 0 77 9 379
2014 CO-02 36 33 17 4 3 6 0 74 8 1285
2014 CO-03 38 40 13 3 2 4 0 81 5 537
2014 CO-04 50 33 13 2 3 0 0 82 5 56

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 34 37 15 7 4 3 0 73 11 2322
2014 CO-01 36 34 14 7 5 4 0 73 12 379
2014 CO-02 32 36 17 7 5 3 0 71 12 1286
2014 CO-03 36 40 13 6 2 2 0 78 8 538
2014 CO-04 47 33 13 2 5 0 0 81 7 56
2011 CO 30 39 15 8 5 3 0 72 13 2622
2011 CO-01 37 35 12 8 5 3 0 74 13 399
2011 CO-02 28 40 15 9 5 3 0 70 14 1424
2011 CO-03 29 40 16 7 4 3 0 73 11 679
2011 CO-04 41 33 9 9 6 1 0 75 16 77

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 39 38 12 7 4 0 0 78 11 2322
2014 CO-01 37 40 11 8 3 0 0 78 11 379
2014 CO-02 38 37 13 7 4 1 0 76 12 1286
2014 CO-03 44 38 10 5 3 0 0 82 8 538
2014 CO-04 52 32 9 2 5 0 0 84 7 56
2011 CO 37 39 13 7 4 0 0 76 11 2620
2011 CO-01 46 34 9 7 3 0 0 80 10 398
2011 CO-02 34 40 14 8 4 0 0 74 11 1423
2011 CO-03 35 42 12 6 5 0 0 78 10 679
2011 CO-04 47 33 12 1 6 0 1 80 8 77
2008 CO 32 39 14 9 5 0 0 71 15 2309
2008 CO-01 38 35 14 10 3 0 0 73 13 354
2008 CO-02 30 42 13 9 6 0 0 72 15 1235
2008 CO-03 33 38 14 9 5 1 0 72 14 595
2008 CO-04 30 45 7 8 8 0 1 77 16 69

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 27 28 16 11 10 5 4 60 23 2322
2014 CO-01 22 29 19 13 10 5 3 55 24 379
2014 CO-02 27 26 15 11 10 6 5 59 24 1286
2014 CO-03 32 30 14 9 9 4 2 66 19 538
2014 CO-04 36 34 17 3 7 0 2 72 11 56

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 39 41 10 5 3 2 0 82 8 2323
2014 CO-01 35 40 12 7 3 3 0 77 11 379
2014 CO-02 38 42 10 5 3 2 0 82 8 1286
2014 CO-03 44 40 9 4 1 1 0 85 6 539
2014 CO-04 48 39 10 4 0 0 0 87 4 56
2011 CO 37 40 13 5 2 2 0 79 8 2613
2011 CO-01 39 38 12 5 3 4 0 80 8 398
2011 CO-02 34 43 13 6 2 2 0 78 9 1420
2011 CO-03 40 39 13 4 2 1 0 80 7 676
2011 CO-04 46 34 12 2 4 1 0 81 6 77

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 34 37 11 9 5 3 0 74 15 2321
2014 CO-01 30 34 15 9 8 5 0 67 17 379
2014 CO-02 33 37 10 11 5 3 1 73 17 1285
2014 CO-03 41 38 8 7 4 1 0 81 11 539
2014 CO-04 38 36 11 7 4 5 0 77 11 56
2011 CO 34 36 11 9 5 4 1 73 15 2617
2011 CO-01 36 33 9 10 5 5 2 74 16 397
2011 CO-02 32 37 12 10 5 4 1 71 16 1421
2011 CO-03 38 35 11 8 6 3 0 75 14 679
2011 CO-04 45 38 9 4 4 1 0 84 8 77
2008 CO 29 33 14 12 8 4 1 65 20 2311
2008 CO-01 30 32 15 11 8 4 1 65 20 355
2008 CO-02 27 32 14 12 8 5 0 63 22 1234
2008 CO-03 33 34 11 11 7 3 1 69 19 597
2008 CO-04 40 31 15 4 4 4 1 76 9 70

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 23 35 20 12 7 4 1 60 19 2322
2014 CO-01 21 32 22 11 8 6 0 57 20 379
2014 CO-02 22 34 20 12 8 4 0 59 20 1286
2014 CO-03 26 38 17 12 4 1 0 66 16 538
2014 CO-04 36 28 24 6 5 2 0 65 11 56
2011 CO 19 36 20 13 8 3 1 58 21 2617
2011 CO-01 16 37 20 14 6 5 1 57 21 399
2011 CO-02 20 33 21 13 8 4 1 55 23 1422
2011 CO-03 20 39 19 12 8 2 0 61 20 677
2011 CO-04 27 47 16 7 3 0 1 74 10 77

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 11 19 18 19 20 11 2 35 44 2322
2014 CO-01 9 18 21 17 22 12 1 31 44 379
2014 CO-02 10 19 17 21 20 11 2 33 47 1285
2014 CO-03 13 20 19 15 19 11 3 39 39 539
2014 CO-04 15 21 18 17 17 11 0 40 39 56
2011 CO 11 17 21 16 17 15 3 34 41 2621
2011 CO-01 14 16 19 13 15 21 3 38 37 398
2011 CO-02 9 18 21 17 18 14 3 33 42 1426
2011 CO-03 14 16 21 17 17 12 3 36 40 679
2011 CO-04 14 18 21 18 14 9 5 38 37 76

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 29 47 6 12 5 0 0 76 17 2321
2014 CO-01 32 48 5 11 3 0 0 80 15 378
2014 CO-02 28 47 6 13 6 0 0 74 19 1286
2014 CO-03 31 47 7 11 5 0 0 78 15 538
2014 CO-04 29 50 5 14 2 0 0 79 16 56
2011 CO 38 45 5 9 3 0 0 83 11 2624
2011 CO-01 45 43 5 5 2 0 0 88 6 399
2011 CO-02 36 46 5 9 3 0 0 82 13 1424
2011 CO-03 40 43 5 10 2 0 0 84 12 681
2011 CO-04 34 47 10 9 0 0 0 81 9 77
2008 CO 41 44 5 8 2 0 0 85 11 2310
2008 CO-01 40 47 4 7 1 0 0 87 9 354
2008 CO-02 40 45 5 8 2 0 0 85 10 1235
2008 CO-03 43 41 3 9 3 0 0 85 12 597
2008 CO-04 42 46 6 4 1 0 0 89 6 69

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 39 34 8 11 8 0 0 73 19 2319
2014 CO-01 36 37 11 11 5 0 0 73 17 378
2014 CO-02 38 34 8 12 9 0 0 72 20 1285
2014 CO-03 43 32 5 9 10 0 0 75 20 537
2014 CO-04 46 36 3 5 9 0 0 82 14 56
2011 CO 44 37 8 8 4 0 0 81 12 2618
2011 CO-01 45 38 6 7 3 0 0 84 10 397
2011 CO-02 42 38 8 8 4 0 0 80 11 1424
2011 CO-03 47 33 7 9 4 0 0 81 13 677
2011 CO-04 47 29 11 10 1 1 0 77 11 77

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 43 37 9 7 3 0 0 81 10 2317
2014 CO-01 39 35 13 9 4 0 0 74 13 379
2014 CO-02 42 39 9 7 3 0 0 81 10 1281
2014 CO-03 49 37 6 5 2 0 0 86 8 539
2014 CO-04 54 26 7 9 4 0 0 80 13 55

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 66 21 5 3 2 1 1 90 5 2320
2014 CO-01 68 18 6 2 3 1 2 88 5 377
2014 CO-02 65 23 5 3 1 1 1 90 5 1285
2014 CO-03 69 20 4 4 1 1 1 91 5 539
2014 CO-04 72 13 7 9 0 0 0 85 9 56
2011 CO 72 19 3 3 1 1 1 92 5 2620
2011 CO-01 73 17 3 3 2 0 1 92 5 399
2011 CO-02 70 20 3 3 1 1 1 92 4 1422
2011 CO-03 74 18 3 4 1 0 0 92 5 679
2011 CO-04 72 18 5 5 0 0 0 90 5 77
2008 CO 71 20 4 3 1 1 1 92 4 2308
2008 CO-01 74 19 3 3 1 0 1 94 4 355
2008 CO-02 69 21 3 4 1 1 1 91 5 1231
2008 CO-03 74 19 4 2 1 0 0 94 3 598
2008 CO-04 68 22 8 0 1 0 0 90 1 69

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 61 19 6 8 4 0 2 82 12 2323
2014 CO-01 60 22 6 6 4 0 2 83 10 379
2014 CO-02 60 19 6 8 5 0 2 81 13 1286
2014 CO-03 61 19 5 10 4 0 1 81 14 539
2014 CO-04 68 20 2 5 5 0 0 88 10 56
2011 CO 64 18 4 8 4 0 1 83 12 2621
2011 CO-01 67 18 4 6 4 0 1 86 10 399
2011 CO-02 62 19 5 8 5 0 1 83 13 1423
2011 CO-03 66 17 4 9 4 0 1 83 12 679
2011 CO-04 69 15 3 8 5 0 0 84 12 77
2008 CO 62 20 4 9 5 0 1 82 14 2309
2008 CO-01 59 20 5 12 4 0 1 80 15 353
2008 CO-02 61 20 4 10 4 0 1 82 14 1234
2008 CO-03 65 18 4 7 5 0 1 85 12 597
2008 CO-04 62 18 3 9 8 0 0 80 17 70

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 69 15 5 5 3 0 3 87 8 2321
2014 CO-01 63 19 6 2 5 1 4 86 7 379
2014 CO-02 69 15 5 5 2 0 3 88 8 1285
2014 CO-03 72 13 5 6 2 0 1 87 8 538
2014 CO-04 75 13 8 3 2 0 0 87 5 56
2011 CO 68 17 5 6 2 0 2 87 8 2619
2011 CO-01 65 17 6 6 2 0 3 85 8 398
2011 CO-02 68 17 5 6 2 0 2 87 8 1424
2011 CO-03 68 18 4 6 2 0 1 87 9 677
2011 CO-04 73 17 4 4 2 0 0 90 6 77
2008 CO 64 16 6 6 4 0 4 84 10 2311
2008 CO-01 64 15 5 6 5 0 4 83 12 355
2008 CO-02 64 16 5 6 4 0 5 83 11 1233
2008 CO-03 67 15 6 6 3 0 2 85 9 598
2008 CO-04 66 23 4 4 3 0 0 89 7 70

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 75 13 4 2 2 0 4 91 4 2322
2014 CO-01 69 15 5 2 4 1 4 89 6 379
2014 CO-02 74 13 4 2 2 0 4 92 4 1286
2014 CO-03 82 8 3 2 2 0 2 92 4 538
2014 CO-04 76 14 9 0 0 0 0 91 0 56
2011 CO 77 12 3 2 2 0 3 92 5 2616
2011 CO-01 77 10 4 2 3 0 4 91 5 396
2011 CO-02 76 12 4 3 2 0 3 91 5 1419
2011 CO-03 80 11 3 2 2 0 2 93 4 681
2011 CO-04 84 11 2 1 0 0 1 97 1 77
2008 CO 76 10 3 3 3 0 4 90 6 2310
2008 CO-01 78 9 3 3 2 0 4 91 6 355
2008 CO-02 75 10 3 3 4 0 5 90 6 1234
2008 CO-03 79 9 3 4 2 0 3 91 6 596
2008 CO-04 83 10 6 1 0 0 0 93 1 70

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 56 22 8 6 3 1 4 82 9 2323
2014 CO-01 56 20 8 3 4 1 7 83 9 379
2014 CO-02 56 22 8 6 3 1 4 82 9 1286
2014 CO-03 56 24 7 7 3 1 2 82 10 539
2014 CO-04 68 16 9 7 0 0 0 84 7 56

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 64 21 6 3 1 2 3 89 4 2322
2014 CO-01 65 18 6 1 3 3 3 89 4 379
2014 CO-02 62 22 7 3 1 2 3 88 5 1285
2014 CO-03 65 23 6 3 0 2 1 91 3 539
2014 CO-04 72 16 6 3 2 2 0 89 5 56
2011 CO 66 21 6 2 1 2 2 90 3 2620
2011 CO-01 66 19 5 3 1 3 3 91 4 398
2011 CO-02 65 21 6 2 1 2 3 90 3 1424
2011 CO-03 67 21 6 2 1 2 2 91 3 679
2011 CO-04 71 16 8 2 0 2 0 90 2 76
2008 CO 65 20 7 3 1 1 3 89 4 2311
2008 CO-01 64 24 5 2 0 1 3 92 3 355
2008 CO-02 66 18 7 3 1 1 3 88 4 1233
2008 CO-03 65 20 7 2 1 1 3 89 3 598
2008 CO-04 62 25 4 4 0 1 3 92 4 70

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CO 19 81 2318
2014 CO-01 21 79 378
2014 CO-02 19 81 1284
2014 CO-03 16 84 538
2014 CO-04 23 77 55

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 45 420
2014 CO-01 53 76
2014 CO-02 44 234
2014 CO-03 41 88

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 70 420
2014 CO-01 71 76
2014 CO-02 70 234
2014 CO-03 66 88
2014 CO-04 76 12

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 4 420
2014 CO-02 3 234
2014 CO-03 12 88
2014 CO-04 0 12

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 6 420
2014 CO-01 16 76
2014 CO-02 4 234
2014 CO-03 0 88
2014 CO-04 0 12

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 3 420
2014 CO-01 10 76
2014 CO-04 0 12

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 8 420
2014 CO-01 7 76
2014 CO-02 9 234
2014 CO-03 9 88
2014 CO-04 0 12

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 3 420
2014 CO-03 6 88
2014 CO-04 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 43 420
2014 CO-01 43 76
2014 CO-02 43 234
2014 CO-03 47 88

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 42 420
2014 CO-01 41 76
2014 CO-02 42 234
2014 CO-03 44 88
2014 CO-04 45 12

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 45 420
2014 CO-01 54 76
2014 CO-02 41 234
2014 CO-03 48 88

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 37 420
2014 CO-01 35 76
2014 CO-02 35 234
2014 CO-03 45 88

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 31 420
2014 CO-01 33 76
2014 CO-02 28 234
2014 CO-03 36 88

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 57 420
2014 CO-01 58 76
2014 CO-02 56 234
2014 CO-03 60 88
2014 CO-04 62 12

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 35 420
2014 CO-01 33 76
2014 CO-02 36 234
2014 CO-03 35 88

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO-02 0 234
2014 CO-03 0 88
2014 CO-04 0 12

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 9 420
2014 CO-01 22 76
2014 CO-02 6 234

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 13 420
2014 CO-01 19 76
2014 CO-02 12 234
2014 CO-03 10 88

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 43 420
2014 CO-01 45 76
2014 CO-02 40 234
2014 CO-03 46 88
2014 CO-04 53 12

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 28 420
2014 CO-01 29 76
2014 CO-02 29 234
2014 CO-03 28 88

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 12 420
2014 CO-01 15 76
2014 CO-02 12 234
2014 CO-03 13 88

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 51 417
2014 CO-01 48 76
2014 CO-02 52 233
2014 CO-03 57 88
2014 CO-04 39 12

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 27 417
2014 CO-01 28 76
2014 CO-02 25 233
2014 CO-03 34 88

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 11 417
2014 CO-01 8 76
2014 CO-02 9 233
2014 CO-03 20 88

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 22 417
2014 CO-01 35 76
2014 CO-02 21 233
2014 CO-03 11 88

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 13 417
2014 CO-01 18 76
2014 CO-02 12 233
2014 CO-03 11 88

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 6 417
2014 CO-01 11 76
2014 CO-02 6 233

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 14 417
2014 CO-01 21 76
2014 CO-02 12 233
2014 CO-03 13 88

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 9 417
2014 CO-01 9 76
2014 CO-02 9 233
2014 CO-03 10 88

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CO 28 417
2014 CO-01 21 76
2014 CO-02 29 233
2014 CO-03 27 88

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 10 395
2014 CO-01 15 69
2014 CO-02 11 221
2014 CO-03 7 86
2014 CO-04 0 11

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 14 395
2014 CO-01 24 69
2014 CO-02 12 221
2014 CO-03 8 86

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 11 395
2014 CO-01 8 69
2014 CO-02 15 221

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 8 395
2014 CO-01 9 69
2014 CO-02 9 221
2014 CO-03 6 86

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 10 395
2014 CO-02 12 221
2014 CO-03 7 86

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 8 395
2014 CO-01 10 69
2014 CO-02 8 221
2014 CO-03 6 86

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 5 395
2014 CO-02 6 221

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 9 395
2014 CO-01 12 69
2014 CO-02 9 221

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 10 395
2014 CO-02 12 221
2014 CO-03 8 86

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 30 395
2014 CO-01 34 69
2014 CO-02 31 221
2014 CO-03 26 86

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 14 395
2014 CO-01 18 69
2014 CO-02 14 221
2014 CO-03 12 86

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 53 395
2014 CO-01 57 69
2014 CO-02 52 221
2014 CO-03 57 86
2014 CO-04 57 11

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 2 395

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 59 395
2014 CO-01 59 69
2014 CO-02 56 221
2014 CO-03 63 86
2014 CO-04 74 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CO 14 395
2014 CO-01 12 69
2014 CO-02 12 221
2014 CO-03 16 86

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 12 14 20 8 8 31 7 42 25 2322
2014 CO-01 10 13 19 10 10 31 8 37 33 379
2014 CO-02 10 12 21 8 8 33 8 38 26 1286
2014 CO-03 16 17 19 7 6 29 6 51 20 538
2014 CO-04 15 25 21 3 11 15 10 53 19 56

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 20 29 21 8 6 14 1 58 17 2318
2014 CO-01 18 26 20 8 10 16 2 54 22 379
2014 CO-02 19 28 21 8 7 16 1 57 18 1284
2014 CO-03 26 31 21 7 4 11 0 64 12 537
2014 CO-04 25 27 31 5 7 5 0 55 13 56
2011 CO 27 35 18 7 4 8 0 68 12 2615
2011 CO-01 30 30 20 5 4 11 0 68 10 397
2011 CO-02 25 36 18 8 5 8 0 67 13 1422
2011 CO-03 28 35 19 6 4 8 0 69 11 678
2011 CO-04 42 30 14 6 5 1 1 74 11 75

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CO 9 91 2321
2014 CO-01 10 90 379
2014 CO-02 9 91 1285
2014 CO-03 6 94 538

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 30 193
2014 CO-01 33 35
2014 CO-02 34 114
2014 CO-03 23 34

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 80 193
2014 CO-01 80 35
2014 CO-02 82 114
2014 CO-03 85 34

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO-01 0 35
2014 CO-03 0 34

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 6 193
2014 CO-03 0 34

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 5 193
2014 CO-03 0 34

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 8 193
2014 CO-02 6 114

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 9 193
2014 CO-02 7 114

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 19 192
2014 CO-02 23 114
2014 CO-03 17 34

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 17 192
2014 CO-01 15 35
2014 CO-02 22 114

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 14 192
2014 CO-01 17 35
2014 CO-02 14 114
2014 CO-03 15 34

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 5 192
2014 CO-02 6 114

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 29 192
2014 CO-01 37 35
2014 CO-02 27 114
2014 CO-03 29 34

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 31 192
2014 CO-01 37 35
2014 CO-02 32 114
2014 CO-03 25 34

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO-01 0 35

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 8 192
2014 CO-02 8 114

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 16 192
2014 CO-01 22 35
2014 CO-02 14 114
2014 CO-03 15 34

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 10 192
2014 CO-02 10 114
2014 CO-03 14 34

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO-01 0 35
2014 CO-03 0 34

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 28 192
2014 CO-01 22 35
2014 CO-02 29 114
2014 CO-03 21 34

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 27 193
2014 CO-01 31 35
2014 CO-02 25 114
2014 CO-03 29 34

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 20 193
2014 CO-01 37 35
2014 CO-02 17 114
2014 CO-03 17 34

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 6 193
2014 CO-02 6 114

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 15 193
2014 CO-01 29 35
2014 CO-02 12 114

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 7 193
2014 CO-02 7 114

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 6 193
2014 CO-02 5 114

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 12 193
2014 CO-01 27 35
2014 CO-02 8 114

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 10 193
2014 CO-02 7 114

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 CO 51 193
2014 CO-01 40 35
2014 CO-02 54 114
2014 CO-03 59 34

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 6 183

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 12 183
2014 CO-01 23 31
2014 CO-02 9 109

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 4 183
2014 CO-03 0 33

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 4 183

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 4 183

Question 78f. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 5 183

Question 78g. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 6 183
2014 CO-02 6 109

Question 78h. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 10 183
2014 CO-01 21 31
2014 CO-02 8 109

Question 78i. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 7 183
2014 CO-02 7 109

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 27 183
2014 CO-01 29 31
2014 CO-02 28 109
2014 CO-03 29 33

Question 78k. Why did you not file a grievance or a formal complaint about the discrimination you experienced?  I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 12 183
2014 CO-02 13 109

Question 78l. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 49 183
2014 CO-01 43 31
2014 CO-02 52 109
2014 CO-03 54 33

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO-02 0 109

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 69 183
2014 CO-01 72 31
2014 CO-02 70 109
2014 CO-03 77 33

Question 78o. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 CO 14 183
2014 CO-02 10 109
2014 CO-03 21 33

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 12 13 21 4 3 40 7 47 12 2322
2014 CO-01 12 14 20 5 4 38 7 47 17 379
2014 CO-02 11 11 22 4 3 42 7 43 14 1286
2014 CO-03 15 14 20 2 2 41 7 55 8 538
2014 CO-04 12 25 22 2 2 31 7 59 6 56

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 27 21 4 3 20 2 64 9 2319
2014 CO-01 22 25 19 6 4 22 2 62 13 378
2014 CO-02 22 26 22 4 3 21 2 62 10 1285
2014 CO-03 29 29 19 4 2 16 1 70 7 537
2014 CO-04 25 31 27 2 2 11 2 65 4 56
2011 CO 32 34 17 4 2 11 0 74 7 2619
2011 CO-01 34 34 15 3 2 12 0 77 6 398
2011 CO-02 29 35 17 5 2 12 0 73 8 1424
2011 CO-03 33 33 17 4 1 12 0 75 6 678
2011 CO-04 44 30 19 1 4 2 0 75 5 76

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CO 13 87 2321
2014 CO-01 19 81 379
2014 CO-02 14 86 1286
2014 CO-03 9 91 537

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CO 74 26 302
2014 CO-01 79 21 67
2014 CO-02 72 28 174
2014 CO-03 80 20 50

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 50 32 7 6 3 0 0 83 9 224
2014 CO-01 43 31 13 9 5 0 0 73 13 53
2014 CO-02 50 34 7 6 2 0 1 85 8 127
2014 CO-03 64 27 2 2 5 0 0 91 7 40

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 23 57 11 6 2 1 1 80 8 2323
2014 CO-01 20 56 11 10 2 1 0 77 12 379
2014 CO-02 22 57 12 6 2 1 0 79 8 1286
2014 CO-03 29 56 9 4 1 1 1 85 6 539
2014 CO-04 33 43 12 2 2 2 6 83 4 56
2011 CO 21 57 11 7 2 1 1 79 10 2619
2011 CO-01 18 51 13 11 4 0 2 71 16 397
2011 CO-02 19 59 12 7 2 1 0 79 9 1425
2011 CO-03 25 57 8 6 1 1 1 84 8 678
2011 CO-04 21 52 14 5 3 1 4 77 8 76
2008 CO 23 54 10 9 3 1 1 78 12 2312
2008 CO-01 21 49 11 10 7 1 1 72 17 355
2008 CO-02 22 55 11 9 2 1 1 77 12 1235
2008 CO-03 25 55 7 8 2 0 2 82 11 598
2008 CO-04 18 58 8 8 1 0 5 81 10 70

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 7 17 25 9 6 30 6 37 23 2322
2014 CO-01 9 19 21 11 6 29 4 42 27 379
2014 CO-02 5 18 25 9 5 31 6 37 23 1285
2014 CO-03 8 13 28 8 6 32 5 34 22 539
2014 CO-04 7 18 34 3 9 26 5 35 17 56
2011 CO 5 19 27 8 5 29 7 38 20 2619
2011 CO-01 6 15 26 8 3 33 7 36 20 398
2011 CO-02 4 20 26 9 5 28 7 37 22 1423
2011 CO-03 7 18 29 7 4 29 6 38 17 678
2011 CO-04 8 25 29 5 5 19 9 45 14 77

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 32 35 14 6 2 10 1 76 9 2323
2014 CO-01 30 35 15 7 3 10 0 73 11 379
2014 CO-02 32 35 15 5 2 11 0 76 8 1286
2014 CO-03 34 35 13 5 3 9 1 77 9 539
2014 CO-04 25 31 20 5 2 11 6 68 8 56
2011 CO 31 34 14 5 2 12 1 75 9 2622
2011 CO-01 35 32 12 2 0 17 2 82 3 398
2011 CO-02 30 35 15 6 3 11 1 72 10 1425
2011 CO-03 33 34 13 6 2 11 1 76 9 680
2011 CO-04 27 38 17 4 2 8 5 74 7 76
2008 CO 27 37 16 5 3 10 1 73 9 2310
2008 CO-01 34 31 15 4 2 12 1 75 7 353
2008 CO-02 26 41 15 5 3 10 0 75 9 1234
2008 CO-03 28 35 18 7 2 9 2 70 10 598
2008 CO-04 20 34 27 4 7 1 7 59 12 70

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CO 24 32 18 8 4 13 1 65 14 2321
2014 CO-01 23 31 19 8 6 12 0 62 16 378
2014 CO-02 22 33 18 8 4 15 1 65 14 1286
2014 CO-03 29 33 18 7 2 10 1 69 11 539
2014 CO-04 24 33 22 7 2 6 6 65 10 55
2011 CO 23 34 17 7 3 14 1 68 12 2616
2011 CO-01 25 32 16 5 1 20 2 73 7 397
2011 CO-02 21 36 19 7 4 13 1 65 13 1422
2011 CO-03 27 33 16 8 3 13 1 69 12 677
2011 CO-04 28 39 14 3 4 9 4 76 7 77
2008 CO 25 33 16 11 5 8 1 64 18 2311
2008 CO-01 28 33 13 10 4 11 2 70 16 354
2008 CO-02 23 35 16 10 6 9 1 65 18 1235
2008 CO-03 27 31 19 11 5 5 1 62 17 597
2008 CO-04 22 30 16 15 5 5 8 59 23 70