2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CM

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 31 42 10 9 8 0 0 73 17 57
2014 CM-04 16 46 15 13 10 0 0 62 23 25
2011 CM 41 33 9 10 6 0 0 74 17 91
2011 CM-01 75 18 6 0 0 0 0 94 0 10
2011 CM-04 27 39 0 24 10 0 0 67 33 21
2011 CM-06 32 44 6 6 13 0 0 76 18 16
2008 CM 28 29 19 14 10 0 0 57 24 21

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 59 34 7 0 0 0 0 93 0 57
2014 CM-04 50 40 11 0 0 0 0 89 0 25
2011 CM 67 26 5 0 2 0 0 93 2 91
2011 CM-01 77 23 0 0 0 0 0 100 0 10
2011 CM-04 51 33 7 0 10 0 0 84 10 21
2011 CM-06 69 19 12 0 0 0 0 88 0 16

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 58 31 6 3 2 0 0 89 5 57
2014 CM-04 46 36 11 5 2 0 0 82 7 25
2011 CM 64 29 3 4 0 0 0 93 4 91
2011 CM-01 82 18 0 0 0 0 0 100 0 10
2011 CM-04 62 34 0 5 0 0 0 95 5 21
2011 CM-06 70 19 12 0 0 0 0 88 0 16

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 43 34 12 3 8 0 0 77 11 57
2014 CM-04 32 30 23 5 10 0 0 62 15 25
2011 CM 44 36 9 8 3 0 0 80 11 91
2011 CM-01 66 34 0 0 0 0 0 100 0 10
2011 CM-04 32 33 16 9 10 0 0 65 19 21
2011 CM-06 25 63 0 6 6 0 0 88 12 16
2008 CM 36 28 18 18 0 0 0 64 18 22
2008 CM-04 30 20 19 31 0 0 0 50 31 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 20 47 11 15 7 0 0 68 22 57
2014 CM-04 14 40 15 26 5 0 0 53 32 25
2011 CM 36 30 13 10 11 0 0 66 20 91
2011 CM-01 82 9 9 0 0 0 0 91 0 10
2011 CM-04 18 23 16 14 28 0 0 41 43 21
2011 CM-06 25 17 19 12 25 0 0 43 38 16

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 17 46 18 13 7 0 0 63 19 57
2014 CM-04 11 35 26 23 5 0 0 46 28 25
2011 CM 36 31 12 10 11 0 0 67 20 90
2011 CM-01 82 18 0 0 0 0 0 100 0 10
2011 CM-04 23 19 21 10 28 0 0 42 38 21
2011 CM-06 25 18 25 12 19 0 0 44 32 16
2008 CM 9 37 18 23 9 4 0 47 34 22
2008 CM-04 9 41 0 31 10 9 0 55 45 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 19 25 11 11 12 2 18 56 30 57
2014 CM-04 21 35 11 21 13 0 0 56 34 25
2011 CM 37 21 19 15 7 0 0 58 22 91
2011 CM-01 75 18 6 0 0 0 0 94 0 10
2011 CM-04 18 18 21 28 14 0 0 37 43 21
2011 CM-06 31 24 13 20 12 0 0 55 32 16
2008 CM 0 27 13 9 32 13 5 33 50 22
2008 CM-04 0 20 9 10 31 29 0 29 58 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 47 27 12 5 8 1 0 75 13 57
2014 CM-04 26 28 18 7 19 2 0 55 27 25
2011 CM 40 34 10 5 10 1 0 75 15 91
2011 CM-01 82 9 0 9 0 0 0 91 9 10
2011 CM-04 18 58 10 4 10 0 0 76 14 21
2011 CM-06 17 37 13 0 26 6 0 58 28 16
2008 CM 23 49 5 5 18 0 0 72 23 22
2008 CM-04 31 39 10 0 20 0 0 69 20 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 27 48 15 6 5 0 0 75 11 57
2014 CM-04 21 33 26 8 12 0 0 54 20 25
2011 CM 32 36 11 12 9 1 0 68 21 90
2011 CM-01 25 58 9 9 0 0 0 82 9 10
2011 CM-04 18 44 9 19 10 0 0 62 28 21
2011 CM-06 17 30 13 19 13 6 0 51 35 16
2008 CM 23 45 9 14 9 0 0 68 23 22
2008 CM-04 10 80 0 10 0 0 0 90 10 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 51 29 10 7 4 0 0 80 10 57
2014 CM-04 29 36 20 10 5 0 0 65 15 25

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 21 46 9 16 5 3 0 70 21 57
2014 CM-04 23 46 5 18 5 2 0 71 24 25
2011 CM 26 34 16 7 10 7 2 65 18 90
2011 CM-01 50 41 0 0 0 9 0 100 0 10
2011 CM-04 14 39 12 5 25 5 0 56 32 20
2011 CM-06 25 30 19 12 13 0 0 55 26 16

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 23 24 9 18 10 16 0 55 34 57
2014 CM-04 23 28 12 26 11 0 0 51 37 25
2011 CM 26 31 12 15 14 1 1 58 30 90
2011 CM-01 32 59 9 0 0 0 0 91 0 10
2011 CM-04 24 9 27 20 20 0 0 33 40 20
2011 CM-06 19 37 7 12 25 0 0 56 38 16
2008 CM 5 22 9 28 28 9 0 30 60 22
2008 CM-04 0 30 0 10 41 19 0 37 63 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 10 33 10 18 11 18 0 52 37 57
2014 CM-04 10 36 10 31 13 0 0 46 44 25
2011 CM 18 28 17 16 15 6 0 49 33 91
2011 CM-01 40 24 9 9 0 18 0 78 11 10
2011 CM-04 9 28 21 24 14 5 0 38 40 21
2011 CM-06 19 24 25 12 19 0 0 43 32 16
2008 CM 9 23 5 37 23 4 0 33 62 22
2008 CM-04 9 31 0 31 20 9 0 44 56 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 12 22 5 21 21 19 0 42 51 57
2014 CM-04 8 17 10 39 27 0 0 25 65 25
2011 CM 21 25 14 16 14 10 0 51 33 91
2011 CM-01 32 50 0 9 0 9 0 90 10 10
2011 CM-04 14 23 25 19 19 0 0 37 38 21
2011 CM-06 25 12 13 12 26 12 0 42 43 16
2008 CM 9 18 5 34 29 5 0 29 66 21

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 10 23 9 25 11 22 0 42 47 57
2014 CM-04 10 21 10 49 5 5 0 32 57 25
2011 CM 18 22 23 24 13 1 0 40 37 91
2011 CM-01 31 33 9 18 0 9 0 70 20 10
2011 CM-04 18 14 39 19 9 0 0 33 28 21
2011 CM-06 6 37 13 24 19 0 0 44 44 16
2008 CM 9 27 18 23 14 9 0 40 40 22
2008 CM-04 9 20 20 10 20 19 0 37 38 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 33 29 7 9 6 17 0 74 18 57
2014 CM-04 44 27 7 13 8 0 0 72 21 25
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 17 47 17 11 8 0 0 64 19 57
2014 CM-04 19 22 31 18 10 0 0 41 28 25
2011 CM 27 29 20 13 12 0 0 56 25 91
2011 CM-01 58 42 0 0 0 0 0 100 0 10
2011 CM-04 18 33 20 9 19 0 0 51 28 21
2011 CM-06 13 24 26 7 31 0 0 36 38 16

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 8 21 11 27 11 21 1 37 48 57
2014 CM-04 8 31 5 47 2 4 2 42 52 25

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 45 36 7 1 11 0 0 80 12 57
2014 CM-04 23 47 5 2 23 0 0 70 25 25
2011 CM 32 36 14 9 8 0 1 69 17 91
2011 CM-01 55 36 9 0 0 0 0 91 0 10
2011 CM-04 14 49 23 0 10 0 4 65 10 21
2011 CM-06 24 31 13 13 19 0 0 55 32 16
2008 CM 28 31 14 9 18 0 0 59 28 22
2008 CM-04 31 29 20 0 20 0 0 59 20 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 24 40 9 5 0 19 4 83 6 57
2014 CM-04 24 47 15 7 0 5 2 75 8 25
2011 CM 25 37 17 6 5 8 2 69 12 91
2011 CM-01 40 43 18 0 0 0 0 82 0 10
2011 CM-04 14 40 14 0 10 14 8 69 13 21
2011 CM-06 19 30 32 13 7 0 0 49 19 16
2008 CM 19 52 5 5 10 10 0 79 16 21

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 17 50 17 15 0 0 0 68 15 20
2014 CM-04 15 48 22 15 0 0 0 63 15 14

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 14 34 4 20 7 18 2 61 33 57
2014 CM-04 10 40 8 23 11 5 2 55 37 25
2011 CM 31 36 15 11 6 0 0 68 17 91
2011 CM-01 73 18 0 9 0 0 0 91 9 10
2011 CM-04 32 19 30 9 10 0 0 51 19 21
2011 CM-06 13 55 13 7 13 0 0 67 20 16
2008 CM 18 36 14 23 9 0 0 54 32 22
2008 CM-04 10 49 20 10 10 0 0 59 20 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 15 38 11 9 17 6 3 59 29 57
2014 CM-04 13 28 10 16 21 4 7 46 42 25
2011 CM 27 24 17 13 11 8 0 56 26 91
2011 CM-01 56 26 9 0 0 9 0 90 0 10
2011 CM-04 18 14 25 19 19 5 0 34 40 21
2011 CM-06 13 31 11 12 33 0 0 44 45 16
2008 CM 9 32 9 18 18 13 0 47 42 22
2008 CM-04 9 20 0 10 31 29 0 42 58 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 15 30 17 33 4 0 0 46 37 57
2014 CM-04 21 27 23 21 8 0 0 47 29 25
2011 CM 39 25 14 10 8 0 4 67 19 91
2011 CM-01 58 18 15 9 0 0 0 76 9 10
2011 CM-04 23 25 19 9 14 0 10 54 26 21
2011 CM-06 31 32 18 0 13 0 6 67 14 16
2008 CM 18 28 31 18 5 0 0 46 23 22
2008 CM-04 20 20 19 30 10 0 0 41 40 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 40 38 9 4 7 0 2 79 11 57
2014 CM-04 37 39 9 5 10 0 0 75 15 25
2011 CM 48 35 12 1 3 1 0 84 4 91
2011 CM-01 66 34 0 0 0 0 0 100 0 10
2011 CM-04 32 38 26 0 5 0 0 69 5 21
2011 CM-06 31 57 6 0 0 6 0 94 0 16
2008 CM 23 32 22 18 5 0 0 55 23 22
2008 CM-04 10 31 18 31 10 0 0 41 41 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 49 35 12 2 2 0 0 83 4 57
2014 CM-04 44 40 15 0 0 0 0 85 0 25
2011 CM 64 27 4 3 0 1 0 92 3 91
2011 CM-01 85 15 0 0 0 0 0 100 0 10
2011 CM-04 51 28 16 4 0 0 0 80 4 21
2011 CM-06 57 37 0 0 0 6 0 100 0 16
2008 CM 50 27 18 5 0 0 0 77 5 22
2008 CM-04 20 39 31 10 0 0 0 59 10 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 16 26 18 12 10 2 16 52 27 57
2014 CM-04 16 35 20 18 11 0 0 52 28 25
2011 CM 26 25 21 10 12 1 4 54 23 91
2011 CM-01 58 18 0 9 0 9 6 90 10 10
2011 CM-04 13 24 40 9 9 0 5 39 20 21
2011 CM-06 6 38 25 0 31 0 0 44 31 16
2008 CM 14 23 41 9 9 0 4 38 19 22
2008 CM-04 20 20 40 0 10 0 9 45 11 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 11 29 14 10 10 3 22 54 27 56
2014 CM-04 14 31 22 14 13 0 5 48 29 24
2011 CM 15 22 20 14 20 3 6 41 37 91
2011 CM-01 32 27 33 0 9 0 0 59 9 10
2011 CM-04 17 20 25 10 28 0 0 37 38 21
2011 CM-06 0 19 25 7 38 6 6 21 50 16
2008 CM 14 27 14 18 23 0 4 43 43 22
2008 CM-04 20 30 10 20 10 0 9 55 34 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 12 37 11 20 5 0 15 58 30 57
2014 CM-04 7 39 15 34 5 0 0 46 39 25
2011 CM 35 28 13 13 11 0 0 64 23 91
2011 CM-01 82 18 0 0 0 0 0 100 0 10
2011 CM-04 22 24 21 18 15 0 0 46 33 21
2011 CM-06 12 50 13 13 12 0 0 62 25 16

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 23 34 26 11 5 1 0 57 16 57
2014 CM-04 22 40 13 23 3 0 0 61 26 25

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 22 33 30 14 1 0 0 56 15 57
2014 CM-04 19 36 23 21 0 0 0 55 21 25
2011 CM 42 34 11 7 5 0 0 76 13 91
2011 CM-01 67 24 9 0 0 0 0 91 0 10
2011 CM-04 32 24 25 14 5 0 0 56 19 21
2011 CM-06 36 19 12 13 19 0 0 56 32 16

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 33 32 17 19 0 0 0 65 19 56
2014 CM-04 31 35 29 5 0 0 0 66 5 25
2011 CM 44 30 8 11 7 0 0 74 18 91
2011 CM-01 82 9 0 9 0 0 0 91 9 10
2011 CM-04 23 44 9 10 14 0 0 67 24 21
2011 CM-06 12 38 7 25 18 0 0 50 43 16

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 37 32 12 6 1 1 11 78 8 57
2014 CM-04 45 15 23 8 0 0 9 66 9 25
2011 CM 44 23 7 6 10 1 8 74 18 90
2011 CM-01 34 18 0 9 0 0 40 86 14 10
2011 CM-04 13 44 5 4 19 5 10 67 27 21
2011 CM-06 50 26 6 6 13 0 0 76 18 16
2008 CM 46 22 14 0 14 0 5 71 14 22
2008 CM-04 31 39 20 0 10 0 0 69 10 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 31 19 39 8 1 0 2 51 9 57
2014 CM-04 33 17 39 11 0 0 0 50 11 25
2011 CM 44 40 9 4 1 0 2 85 6 90
2011 CM-01 74 17 9 0 0 0 0 91 0 10
2011 CM-04 28 48 5 9 5 0 5 81 15 21
2011 CM-06 38 38 11 7 0 0 6 81 7 16
2008 CM 64 27 0 0 0 0 9 100 0 22
2008 CM-04 51 39 0 0 0 0 10 100 0 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 60 24 10 1 1 0 3 87 2 57
2014 CM-04 41 37 15 0 0 0 7 84 0 25
2011 CM 44 24 9 4 9 1 9 75 15 91
2011 CM-01 73 27 0 0 0 0 0 100 0 10
2011 CM-04 23 48 5 5 10 0 10 79 16 21
2011 CM-06 18 26 13 7 24 0 13 51 35 16

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CM 23 51 26 57
2014 CM-04 20 48 33 25
2011 CM 29 36 36 91
2011 CM-01 23 44 33 10
2011 CM-04 35 28 37 21
2011 CM-06 18 37 45 16

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CM 19 39 27 0 15 16
2011 CM 26 15 27 24 8 26
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 18 63 11 8 1 0 0 81 9 57
2014 CM-04 19 60 11 11 0 0 0 79 11 25
2011 CM 43 36 11 7 2 0 0 80 10 91
2011 CM-01 31 51 9 9 0 0 0 82 9 10
2011 CM-04 37 33 20 0 9 0 0 70 9 21
2011 CM-06 50 32 7 12 0 0 0 81 12 16
2008 CM 27 36 28 5 5 0 0 63 9 22
2008 CM-04 30 29 31 0 10 0 0 59 10 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 19 38 8 15 2 17 1 69 21 57
2014 CM-04 15 48 11 23 0 2 0 65 24 25
2011 CM 28 37 11 14 9 1 1 66 23 90
2011 CM-01 49 42 0 0 0 9 0 100 0 10
2011 CM-04 14 25 26 10 25 0 0 38 35 20
2011 CM-06 25 31 13 18 13 0 0 56 31 16

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 17 36 14 8 4 20 1 67 15 57
2014 CM-04 15 39 23 15 5 0 2 55 21 25
2011 CM 20 31 20 15 5 8 1 56 22 90
2011 CM-01 31 60 0 0 0 9 0 100 0 10
2011 CM-04 14 20 31 10 15 5 5 38 28 20
2011 CM-06 13 37 19 25 6 0 0 50 31 16

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 10 25 46 11 7 0 0 19 35 57
2014 CM-04 8 37 33 12 9 0 0 21 45 25
2011 CM 6 32 24 24 11 0 3 36 39 89
2011 CM-01 0 0 51 24 24 0 0 49 0 10
2011 CM-04 14 24 34 23 5 0 0 28 39 21
2011 CM-06 0 57 5 25 12 0 0 38 57 16
2008 CM 9 14 32 32 9 0 4 43 24 22
2008 CM-04 10 0 31 41 9 0 9 55 11 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 13 23 40 12 11 1 0 23 37 57
2014 CM-04 19 29 33 9 10 0 0 19 47 25
2011 CM 5 17 33 27 13 0 5 42 23 89
2011 CM-01 0 9 42 18 31 0 0 49 9 10
2011 CM-04 19 14 35 23 0 0 9 25 36 21
2011 CM-06 0 37 25 25 12 0 0 38 37 16
2008 CM 9 18 32 23 9 0 9 35 30 22
2008 CM-04 10 20 20 31 9 0 9 44 34 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 17 44 19 13 7 0 0 21 60 57
2014 CM-04 21 37 29 10 4 0 0 14 58 25
2011 CM 13 21 36 15 8 0 5 25 36 89
2011 CM-01 9 17 41 0 24 0 9 27 28 10
2011 CM-04 19 9 53 9 4 0 5 14 30 21
2011 CM-06 6 19 31 31 12 0 0 44 25 16
2008 CM 9 18 9 37 18 0 9 60 30 22
2008 CM-04 10 20 10 31 20 0 9 55 34 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 7 17 51 11 11 0 3 23 24 56
2014 CM-04 6 25 50 11 4 0 4 16 32 24
2011 CM 4 7 39 23 22 0 5 47 12 87
2011 CM-01 0 9 41 9 41 0 0 50 9 10
2011 CM-04 10 5 50 15 15 0 5 32 16 20
2011 CM-06 0 13 50 12 19 0 6 33 14 16
2008 CM 5 0 9 55 13 0 18 83 6 22
2008 CM-04 10 0 10 51 9 0 19 75 13 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 16 28 38 12 6 0 0 18 44 57
2014 CM-04 24 43 23 7 2 0 0 10 67 25
2011 CM 12 19 24 25 18 0 2 44 32 90
2011 CM-01 9 0 9 42 40 0 0 82 9 10
2011 CM-04 19 19 26 19 9 0 9 31 41 21
2011 CM-06 18 32 24 19 6 0 0 25 50 16
2008 CM 19 14 24 19 19 0 4 40 35 21

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 10 20 44 10 10 1 4 22 32 57
2014 CM-04 13 31 26 13 7 0 10 22 49 25
2011 CM 11 16 19 25 21 4 4 50 29 88
2011 CM-01 0 17 9 24 32 18 0 68 21 10
2011 CM-04 14 19 21 24 9 4 9 38 38 21
2011 CM-06 21 27 14 12 20 6 0 35 51 15
2008 CM 14 13 9 23 27 5 9 58 31 22
2008 CM-04 10 19 10 31 9 10 10 50 37 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 25 42 16 7 7 2 1 15 69 56
2014 CM-04 39 42 9 2 3 2 2 5 85 24

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 58 41 1 0 0 0 0 99 0 57
2014 CM-04 44 54 2 0 0 0 0 98 0 25
2011 CM 64 27 4 4 0 0 0 92 4 91
2011 CM-01 73 27 0 0 0 0 0 100 0 10
2011 CM-04 49 38 5 9 0 0 0 86 9 21
2011 CM-06 38 44 12 6 0 0 0 82 6 16

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 44 30 6 2 4 15 0 86 7 57
2014 CM-04 52 33 7 5 2 0 0 85 7 25

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 38 49 8 4 0 0 0 88 4 57
2014 CM-04 23 58 18 0 0 0 0 82 0 25

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 40 36 12 4 0 7 0 82 5 57
2014 CM-04 26 46 13 10 0 5 0 76 11 25

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 46 36 12 5 0 1 0 83 5 57
2014 CM-04 31 44 17 8 0 0 0 75 8 25
2011 CM 31 37 16 8 5 4 0 70 13 91
2011 CM-01 65 26 9 0 0 0 0 91 0 10
2011 CM-04 13 42 26 10 5 5 0 58 15 21
2011 CM-06 19 30 32 0 13 6 0 52 14 16

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 48 35 8 7 2 0 0 83 9 57
2014 CM-04 28 53 5 8 5 0 0 81 13 25
2011 CM 39 35 11 8 7 0 1 75 14 91
2011 CM-01 82 18 0 0 0 0 0 100 0 10
2011 CM-04 23 44 14 5 10 0 5 70 15 21
2011 CM-06 31 24 7 12 25 0 0 56 38 16
2008 CM 24 43 10 14 5 5 0 70 20 21

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 28 35 9 8 5 1 15 74 15 57
2014 CM-04 34 46 5 15 0 0 0 80 15 25

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 43 31 18 6 1 1 0 75 7 57
2014 CM-04 36 32 21 11 0 0 0 68 11 25
2011 CM 42 35 15 4 3 0 0 77 8 89
2011 CM-01 49 51 0 0 0 0 0 100 0 10
2011 CM-04 24 35 26 5 10 0 0 58 15 20
2011 CM-06 44 30 19 7 0 0 0 74 7 16

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 28 50 13 7 2 0 0 78 9 57
2014 CM-04 41 39 15 4 0 0 0 80 4 25
2011 CM 33 36 13 9 6 2 2 71 15 90
2011 CM-01 35 39 0 9 9 0 9 80 20 10
2011 CM-04 30 30 16 10 10 4 0 62 21 20
2011 CM-06 36 31 7 7 13 0 7 72 21 16
2008 CM 23 45 14 0 14 4 0 71 14 22
2008 CM-04 20 39 10 0 20 9 0 66 23 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 13 34 15 14 5 16 2 58 23 57
2014 CM-04 21 41 15 18 4 0 0 63 22 25
2011 CM 15 29 27 11 10 8 0 48 23 90
2011 CM-01 16 47 9 9 9 9 0 70 20 10
2011 CM-04 0 52 20 10 10 8 0 57 22 20
2011 CM-06 19 24 38 7 13 0 0 42 19 16

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 15 21 12 12 19 2 19 46 39 57
2014 CM-04 15 25 16 15 23 0 5 43 40 25
2011 CM 18 24 21 13 14 8 2 46 30 90
2011 CM-01 16 8 33 0 0 36 6 43 0 10
2011 CM-04 16 20 36 0 20 5 4 39 22 20
2011 CM-06 19 30 7 12 26 7 0 52 41 16

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 21 48 4 24 2 0 0 69 27 57
2014 CM-04 20 61 5 11 3 0 0 81 13 25
2011 CM 34 53 1 9 3 0 0 87 12 91
2011 CM-01 58 24 0 9 9 0 0 82 18 10
2011 CM-04 18 73 0 5 5 0 0 90 10 21
2011 CM-06 37 56 0 7 0 0 0 93 7 16
2008 CM 27 50 5 14 5 0 0 77 18 22
2008 CM-04 29 50 10 0 10 0 0 80 10 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 45 33 8 10 4 0 0 78 13 57
2014 CM-04 34 53 11 3 0 0 0 87 3 25
2011 CM 42 31 8 13 4 0 1 75 17 91
2011 CM-01 65 8 0 9 9 0 9 80 20 10
2011 CM-04 13 56 11 14 5 0 0 69 19 21
2011 CM-06 30 25 19 13 13 0 0 55 26 16

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 42 40 12 6 0 0 0 81 6 57
2014 CM-04 29 49 18 5 0 0 0 77 5 25

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 71 23 2 4 0 0 0 94 4 57
2014 CM-04 56 38 0 5 0 0 0 95 5 25
2011 CM 75 17 2 1 1 1 2 95 2 91
2011 CM-01 82 18 0 0 0 0 0 100 0 10
2011 CM-04 76 19 0 0 0 5 0 100 0 21
2011 CM-06 60 20 7 0 7 0 7 86 7 16
2008 CM 59 32 0 5 5 0 0 91 9 22
2008 CM-04 49 41 0 0 10 0 0 90 10 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 84 8 6 1 0 0 1 93 1 57
2014 CM-04 80 12 5 0 0 0 2 95 0 25
2011 CM 66 20 1 7 2 0 4 90 9 91
2011 CM-01 49 41 0 9 0 0 0 91 9 10
2011 CM-04 67 19 0 10 0 0 5 90 10 21
2011 CM-06 60 13 7 7 7 0 7 79 14 16
2008 CM 68 27 0 5 0 0 0 95 5 22
2008 CM-04 50 50 0 0 0 0 0 100 0 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 81 8 7 2 0 0 2 91 2 57
2014 CM-04 78 7 11 0 0 0 4 89 0 25
2011 CM 64 10 10 3 3 1 8 82 7 91
2011 CM-01 58 6 9 9 0 9 9 78 11 10
2011 CM-04 71 14 0 5 0 0 10 95 5 21
2011 CM-06 60 0 20 7 7 0 7 64 14 16
2008 CM 55 14 9 13 5 0 5 72 19 22
2008 CM-04 40 20 10 9 10 0 10 67 21 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 82 8 3 0 0 0 6 96 0 57
2014 CM-04 80 7 5 0 0 0 7 94 0 25
2011 CM 75 6 7 5 2 0 5 86 7 90
2011 CM-01 91 9 0 0 0 0 0 100 0 10
2011 CM-04 70 15 0 5 0 0 10 94 6 20
2011 CM-06 73 0 13 7 0 0 7 79 7 16
2008 CM 69 18 9 5 0 0 0 86 5 22
2008 CM-04 50 29 10 10 0 0 0 80 10 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 65 18 8 1 0 1 8 91 1 57
2014 CM-04 60 17 13 0 0 0 10 86 0 25

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 72 13 5 3 0 3 4 92 3 57
2014 CM-04 67 23 5 0 0 0 5 95 0 25
2011 CM 65 14 11 2 1 2 5 85 3 91
2011 CM-01 66 0 0 0 0 18 15 100 0 10
2011 CM-04 52 33 10 0 0 0 5 90 0 21
2011 CM-06 55 0 26 13 0 0 7 58 14 16
2008 CM 46 31 9 5 0 5 5 85 5 22
2008 CM-04 20 50 9 0 0 10 10 88 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CM 26 74 57
2014 CM-04 42 58 25

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 31 14

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 59 14

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 40 14

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 45 14

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 26 14

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 36 14

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 46 14

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CM 36 14

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 46 14

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 0 14

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CM 48 14

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 18 26 15 11 6 23 2 59 22 57
2014 CM-04 24 32 16 13 7 4 2 61 22 25

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 24 23 23 6 3 21 0 60 12 57
2014 CM-04 26 30 31 8 2 2 0 58 10 25
2011 CM 36 31 12 10 4 7 0 72 15 91
2011 CM-01 47 17 9 0 0 27 0 88 0 10
2011 CM-04 32 32 16 14 5 0 0 65 19 21
2011 CM-06 13 36 19 19 13 0 0 49 32 16

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 14 26 22 6 6 24 2 54 16 57
2014 CM-04 13 39 25 13 5 2 2 54 19 25

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 25 47 15 6 2 6 0 76 9 57
2014 CM-04 26 44 15 13 0 2 0 71 13 25
2011 CM 39 31 17 2 2 9 0 76 5 91
2011 CM-01 65 17 0 0 0 18 0 100 0 10
2011 CM-04 33 34 24 0 0 10 0 74 0 21
2011 CM-06 19 36 32 7 7 0 0 55 13 16

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CM 14 86 56

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 18 36 8 7 3 2 27 76 13 57
2014 CM-04 26 50 10 4 0 0 10 84 5 25
2011 CM 19 46 9 10 4 1 10 74 16 91
2011 CM-01 16 23 0 24 18 9 9 49 51 10
2011 CM-04 32 29 16 10 9 0 4 64 20 21
2011 CM-06 12 88 0 0 0 0 0 100 0 16
2008 CM 18 55 14 5 0 0 9 80 5 22
2008 CM-04 10 61 20 0 0 0 9 78 0 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 9 28 20 8 1 21 13 56 14 57
2014 CM-04 18 42 20 13 0 0 7 65 14 25
2011 CM 9 29 23 14 4 10 10 48 23 91
2011 CM-01 8 24 0 9 0 18 42 78 22 10
2011 CM-04 19 14 25 10 14 14 4 40 29 21
2011 CM-06 6 37 30 20 7 0 0 44 27 16

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 23 31 9 6 0 4 28 78 9 57
2014 CM-04 31 37 13 7 0 2 10 77 8 25
2011 CM 38 23 10 7 3 8 10 75 13 91
2011 CM-01 40 9 0 9 0 33 9 85 15 10
2011 CM-04 47 19 11 5 5 9 4 76 11 21
2011 CM-06 18 50 12 7 13 0 0 69 19 16
2008 CM 14 45 14 9 5 5 9 68 16 22
2008 CM-04 20 40 10 0 10 10 9 75 13 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CM 20 33 9 4 0 8 27 81 6 57
2014 CM-04 30 45 10 5 0 2 7 83 6 25
2011 CM 27 30 14 4 3 13 9 73 9 91
2011 CM-01 40 9 0 0 0 42 9 100 0 10
2011 CM-04 28 28 16 5 5 14 4 69 12 21
2011 CM-06 18 38 24 7 13 0 0 56 19 16
2008 CM 5 41 18 9 9 13 5 55 22 22
2008 CM-04 0 41 0 10 20 29 0 57 43 10