2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group CIPTC

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 37 43 11 6 3 0 0 80 9 102
2014 CIPTC-07 37 43 10 7 3 0 0 80 10 30
2014 CIPTC-09 57 29 7 0 7 0 0 86 7 14
2014 CIPTC-10 32 46 12 7 2 0 0 78 10 41
2011 CIPTC 41 32 8 19 0 0 0 73 19 75
2011 CIPTC-07 45 23 18 14 0 0 0 68 14 22
2011 CIPTC-09 57 24 0 19 0 0 0 81 19 21
2011 CIPTC-10 25 45 0 30 0 0 0 70 30 20

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 76 20 3 0 0 1 0 97 0 102
2014 CIPTC-07 77 17 7 0 0 0 0 93 0 30
2014 CIPTC-09 86 7 0 0 0 7 0 100 0 14
2014 CIPTC-10 71 27 2 0 0 0 0 98 0 41
2011 CIPTC 81 17 0 1 0 0 0 99 1 75
2011 CIPTC-07 86 14 0 0 0 0 0 100 0 22
2011 CIPTC-09 95 5 0 0 0 0 0 100 0 21
2011 CIPTC-10 70 25 0 5 0 0 0 95 5 20

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 60 32 6 2 0 0 0 92 2 101
2014 CIPTC-07 53 30 17 0 0 0 0 83 0 30
2014 CIPTC-09 71 29 0 0 0 0 0 100 0 14
2014 CIPTC-10 63 29 2 5 0 0 0 93 5 41
2011 CIPTC 56 37 4 3 0 0 0 93 3 75
2011 CIPTC-07 41 50 9 0 0 0 0 91 0 22
2011 CIPTC-09 76 24 0 0 0 0 0 100 0 21
2011 CIPTC-10 55 35 5 5 0 0 0 90 5 20

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 43 41 8 4 3 1 0 85 7 102
2014 CIPTC-07 37 43 10 0 7 3 0 83 7 30
2014 CIPTC-09 64 29 7 0 0 0 0 93 0 14
2014 CIPTC-10 41 44 5 7 2 0 0 85 10 41
2011 CIPTC 48 31 17 4 0 0 0 79 4 75
2011 CIPTC-07 55 18 23 5 0 0 0 73 5 22
2011 CIPTC-09 67 19 10 5 0 0 0 86 5 21
2011 CIPTC-10 30 50 15 5 0 0 0 80 5 20

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 52 28 15 0 3 2 0 82 3 102
2014 CIPTC-07 53 23 17 0 3 3 0 79 3 30
2014 CIPTC-09 79 7 7 0 0 7 0 92 0 14
2014 CIPTC-10 44 41 12 0 2 0 0 85 2 41
2011 CIPTC 55 32 11 1 1 0 0 87 3 75
2011 CIPTC-07 41 41 14 0 5 0 0 82 5 22
2011 CIPTC-09 62 29 10 0 0 0 0 90 0 21
2011 CIPTC-10 50 35 10 5 0 0 0 85 5 20

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 47 39 12 2 1 0 0 85 3 101
2014 CIPTC-07 47 33 17 3 0 0 0 80 3 30
2014 CIPTC-09 77 23 0 0 0 0 0 100 0 13
2014 CIPTC-10 41 46 7 2 2 0 0 88 5 41
2011 CIPTC 53 37 8 1 0 0 0 91 1 75
2011 CIPTC-07 45 41 9 5 0 0 0 86 5 22
2011 CIPTC-09 57 38 5 0 0 0 0 95 0 21
2011 CIPTC-10 45 40 15 0 0 0 0 85 0 20

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 41 28 20 4 3 4 1 72 7 102
2014 CIPTC-07 33 33 20 3 3 3 3 71 7 30
2014 CIPTC-09 50 29 7 7 0 7 0 85 8 14
2014 CIPTC-10 46 27 17 2 2 5 0 77 5 41
2011 CIPTC 55 27 7 4 7 1 0 82 11 75
2011 CIPTC-07 45 23 9 14 9 0 0 68 23 22
2011 CIPTC-09 57 33 5 0 0 5 0 95 0 21
2011 CIPTC-10 50 40 10 0 0 0 0 90 0 20
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 49 32 9 3 5 2 0 83 8 102
2014 CIPTC-07 40 43 13 0 0 3 0 86 0 30
2014 CIPTC-09 79 7 7 0 7 0 0 86 7 14
2014 CIPTC-10 44 34 7 7 7 0 0 78 15 41
2011 CIPTC 65 25 5 3 1 0 0 91 4 75
2011 CIPTC-07 64 27 9 0 0 0 0 91 0 22
2011 CIPTC-09 90 5 5 0 0 0 0 95 0 21
2011 CIPTC-10 45 45 5 5 0 0 0 90 5 20

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 44 34 11 5 6 0 0 78 11 102
2014 CIPTC-07 43 37 17 3 0 0 0 80 3 30
2014 CIPTC-09 64 21 7 0 7 0 0 86 7 14
2014 CIPTC-10 32 39 10 10 10 0 0 71 20 41
2011 CIPTC 50 32 8 5 4 0 0 82 9 74
2011 CIPTC-07 57 29 10 5 0 0 0 86 5 21
2011 CIPTC-09 57 38 5 0 0 0 0 95 0 21
2011 CIPTC-10 40 35 10 10 5 0 0 75 15 20

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 56 27 10 4 2 1 0 84 6 102
2014 CIPTC-07 60 30 7 3 0 0 0 90 3 30
2014 CIPTC-09 64 14 14 0 0 7 0 85 0 14
2014 CIPTC-10 49 29 12 7 2 0 0 78 10 41

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 29 43 9 7 3 9 0 79 11 102
2014 CIPTC-07 27 40 7 10 3 13 0 77 15 30
2014 CIPTC-09 57 21 14 0 0 7 0 85 0 14
2014 CIPTC-10 27 41 10 10 5 7 0 74 16 41
2011 CIPTC 31 33 12 4 4 16 0 76 10 75
2011 CIPTC-07 23 41 5 5 0 27 0 88 6 22
2011 CIPTC-09 43 29 14 5 0 10 0 79 5 21
2011 CIPTC-10 25 25 20 5 5 20 0 63 13 20

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 28 41 12 9 6 4 0 72 15 102
2014 CIPTC-07 23 30 17 17 7 7 0 57 25 30
2014 CIPTC-09 57 36 0 0 0 7 0 100 0 14
2014 CIPTC-10 22 49 10 10 7 2 0 73 18 41
2011 CIPTC 36 40 11 9 4 0 0 76 13 75
2011 CIPTC-07 27 45 18 5 5 0 0 73 9 22
2011 CIPTC-09 52 33 5 10 0 0 0 86 10 21
2011 CIPTC-10 25 45 15 10 5 0 0 70 15 20

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 19 35 26 12 3 5 0 57 16 102
2014 CIPTC-07 17 40 23 13 3 3 0 59 17 30
2014 CIPTC-09 43 29 21 0 0 7 0 77 0 14
2014 CIPTC-10 15 32 27 17 5 5 0 49 23 41
2011 CIPTC 27 47 13 11 1 1 0 74 12 75
2011 CIPTC-07 23 45 18 9 0 5 0 71 10 22
2011 CIPTC-09 29 52 10 10 0 0 0 81 10 21
2011 CIPTC-10 20 45 15 15 5 0 0 65 20 20

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 27 33 14 11 6 9 0 67 18 102
2014 CIPTC-07 17 23 23 10 10 17 0 48 24 30
2014 CIPTC-09 43 21 21 0 0 14 0 75 0 14
2014 CIPTC-10 27 41 5 15 7 5 0 72 23 41
2011 CIPTC 33 35 11 11 7 4 0 71 18 75
2011 CIPTC-07 23 41 0 23 14 0 0 64 36 22
2011 CIPTC-09 48 29 14 5 0 5 0 80 5 21
2011 CIPTC-10 30 30 15 5 10 10 0 67 17 20

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 15 39 21 18 6 2 0 55 24 102
2014 CIPTC-07 10 40 10 20 13 7 0 54 36 30
2014 CIPTC-09 21 50 14 14 0 0 0 71 14 14
2014 CIPTC-10 15 34 29 17 5 0 0 49 22 41
2011 CIPTC 23 43 15 13 7 0 0 65 20 75
2011 CIPTC-07 23 45 14 5 14 0 0 68 18 22
2011 CIPTC-09 29 52 5 14 0 0 0 81 14 21
2011 CIPTC-10 10 35 25 25 5 0 0 45 30 20

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 28 39 15 13 3 2 1 68 16 101
2014 CIPTC-07 13 40 23 13 3 3 3 57 18 30
2014 CIPTC-09 54 38 8 0 0 0 0 92 0 13
2014 CIPTC-10 29 37 10 20 5 0 0 66 24 41
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 33 49 9 9 0 0 0 82 9 100
2014 CIPTC-07 30 50 17 3 0 0 0 80 3 30
2014 CIPTC-09 57 36 7 0 0 0 0 93 0 14
2014 CIPTC-10 25 55 5 15 0 0 0 80 15 40
2011 CIPTC 44 33 11 9 1 1 0 78 11 75
2011 CIPTC-07 32 50 14 0 5 0 0 82 5 22
2011 CIPTC-09 57 29 0 10 0 5 0 90 10 21
2011 CIPTC-10 35 25 20 20 0 0 0 60 20 20

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 14 21 21 13 3 24 5 49 22 102
2014 CIPTC-07 10 27 13 17 7 27 0 50 32 30
2014 CIPTC-09 14 21 14 14 0 36 0 56 22 14
2014 CIPTC-10 17 15 27 12 0 20 10 45 17 41

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 45 38 9 4 4 0 0 83 8 102
2014 CIPTC-07 43 43 10 3 0 0 0 87 3 30
2014 CIPTC-09 64 29 7 0 0 0 0 93 0 14
2014 CIPTC-10 44 34 10 5 7 0 0 78 12 41
2011 CIPTC 49 36 8 5 1 0 0 85 7 75
2011 CIPTC-07 55 27 9 9 0 0 0 82 9 22
2011 CIPTC-09 57 43 0 0 0 0 0 100 0 21
2011 CIPTC-10 30 45 15 5 5 0 0 75 10 20

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 54 32 7 4 1 1 1 88 5 102
2014 CIPTC-07 53 30 10 7 0 0 0 83 7 30
2014 CIPTC-09 71 14 7 0 0 0 7 92 0 14
2014 CIPTC-10 49 41 5 2 2 0 0 90 5 41
2011 CIPTC 59 28 7 0 3 4 0 90 3 75
2011 CIPTC-07 50 32 18 0 0 0 0 82 0 22
2011 CIPTC-09 76 24 0 0 0 0 0 100 0 21
2011 CIPTC-10 50 30 0 0 5 15 0 94 6 20

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 41 40 11 5 0 1 2 84 5 102
2014 CIPTC-07 37 33 20 7 0 0 3 72 7 30
2014 CIPTC-09 57 29 0 7 0 7 0 92 8 14
2014 CIPTC-10 41 41 10 5 0 0 2 85 5 41
2011 CIPTC 51 31 7 3 1 3 5 88 4 75
2011 CIPTC-07 36 32 14 5 0 5 9 79 5 22
2011 CIPTC-09 57 29 10 0 0 5 0 90 0 21
2011 CIPTC-10 55 35 0 0 5 0 5 95 5 20

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 32 24 17 11 5 10 1 64 18 102
2014 CIPTC-07 23 17 23 20 7 10 0 44 30 30
2014 CIPTC-09 36 21 7 14 7 14 0 67 25 14
2014 CIPTC-10 39 27 15 7 2 7 2 73 11 41
2011 CIPTC 45 27 7 5 1 9 5 84 8 75
2011 CIPTC-07 41 18 9 9 0 14 9 76 12 22
2011 CIPTC-09 57 29 0 5 0 10 0 95 5 21
2011 CIPTC-10 45 35 5 0 5 5 5 89 6 20

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 34 49 9 5 2 0 1 84 7 102
2014 CIPTC-07 30 57 7 0 7 0 0 87 7 30
2014 CIPTC-09 36 43 21 0 0 0 0 79 0 14
2014 CIPTC-10 37 46 7 7 0 0 2 85 8 41
2011 CIPTC 48 36 4 8 4 0 0 84 12 75
2011 CIPTC-07 50 36 0 14 0 0 0 86 14 22
2011 CIPTC-09 52 43 0 5 0 0 0 95 5 21
2011 CIPTC-10 30 35 15 10 10 0 0 65 20 20

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 42 37 13 3 5 0 0 79 8 102
2014 CIPTC-07 37 40 13 0 10 0 0 77 10 30
2014 CIPTC-09 71 14 14 0 0 0 0 86 0 14
2014 CIPTC-10 39 41 7 7 5 0 0 80 12 41
2011 CIPTC 47 28 12 11 3 0 0 75 13 75
2011 CIPTC-07 41 32 14 9 5 0 0 73 14 22
2011 CIPTC-09 57 29 0 14 0 0 0 86 14 21
2011 CIPTC-10 45 25 10 15 5 0 0 70 20 20

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 48 34 10 6 2 0 0 82 8 102
2014 CIPTC-07 33 37 13 13 3 0 0 70 17 30
2014 CIPTC-09 64 21 14 0 0 0 0 86 0 14
2014 CIPTC-10 59 29 5 5 2 0 0 88 7 41
2011 CIPTC 49 33 8 9 0 0 0 83 9 75
2011 CIPTC-07 41 36 14 9 0 0 0 77 9 22
2011 CIPTC-09 57 38 0 5 0 0 0 95 5 21
2011 CIPTC-10 55 35 5 5 0 0 0 90 5 20

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 29 44 12 9 4 2 0 75 13 102
2014 CIPTC-07 23 43 17 13 3 0 0 67 17 30
2014 CIPTC-09 36 29 14 14 0 7 0 69 15 14
2014 CIPTC-10 32 49 10 2 7 0 0 80 10 41
2011 CIPTC 43 32 12 7 5 1 0 76 12 75
2011 CIPTC-07 32 45 14 0 9 0 0 77 9 22
2011 CIPTC-09 52 33 10 5 0 0 0 86 5 21
2011 CIPTC-10 45 15 15 10 10 5 0 63 21 20

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 17 22 20 22 16 5 0 40 39 102
2014 CIPTC-07 17 20 10 23 20 10 0 41 48 30
2014 CIPTC-09 14 29 29 21 0 7 0 46 23 14
2014 CIPTC-10 12 20 22 20 24 2 0 33 45 41
2011 CIPTC 24 35 19 5 12 4 0 62 18 74
2011 CIPTC-07 19 43 14 10 14 0 0 62 24 21
2011 CIPTC-09 29 43 19 0 0 10 0 79 0 21
2011 CIPTC-10 25 20 25 5 20 5 0 47 26 20

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 25 48 15 6 5 0 1 74 11 102
2014 CIPTC-07 13 53 20 7 7 0 0 67 13 30
2014 CIPTC-09 50 21 21 0 7 0 0 71 7 14
2014 CIPTC-10 24 59 10 2 5 0 0 83 7 41
2011 CIPTC 33 47 9 8 1 0 1 81 9 75
2011 CIPTC-07 18 64 5 14 0 0 0 82 14 22
2011 CIPTC-09 57 33 5 0 0 0 5 95 0 21
2011 CIPTC-10 25 55 15 5 0 0 0 80 5 20

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 35 43 12 7 2 0 1 79 9 102
2014 CIPTC-07 30 40 17 10 3 0 0 70 13 30
2014 CIPTC-09 57 29 7 7 0 0 0 86 7 14
2014 CIPTC-10 34 49 10 5 2 0 0 83 7 41

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 43 38 14 2 2 0 1 82 4 102
2014 CIPTC-07 47 27 27 0 0 0 0 73 0 30
2014 CIPTC-09 50 36 7 0 7 0 0 86 7 14
2014 CIPTC-10 37 49 10 2 2 0 0 85 5 41
2011 CIPTC 48 41 5 3 0 1 1 92 3 75
2011 CIPTC-07 41 45 5 5 0 5 0 90 5 22
2011 CIPTC-09 52 43 5 0 0 0 0 95 0 21
2011 CIPTC-10 50 35 10 5 0 0 0 85 5 20

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 56 28 10 6 0 0 1 84 6 101
2014 CIPTC-07 57 17 13 13 0 0 0 73 13 30
2014 CIPTC-09 57 36 7 0 0 0 0 93 0 14
2014 CIPTC-10 63 32 2 2 0 0 0 95 2 41
2011 CIPTC 63 25 7 5 0 0 0 88 5 75
2011 CIPTC-07 68 23 5 5 0 0 0 91 5 22
2011 CIPTC-09 67 29 0 5 0 0 0 95 5 21
2011 CIPTC-10 50 25 15 10 0 0 0 75 10 20

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 32 28 14 9 6 4 7 68 16 102
2014 CIPTC-07 33 27 17 13 3 7 0 64 18 30
2014 CIPTC-09 50 29 14 0 7 0 0 79 7 14
2014 CIPTC-10 27 29 15 10 5 2 12 66 17 41
2011 CIPTC 25 25 9 13 13 5 8 59 31 75
2011 CIPTC-07 32 32 5 5 18 5 5 70 25 22
2011 CIPTC-09 24 29 14 14 5 10 5 61 22 21
2011 CIPTC-10 25 20 5 15 25 5 5 50 44 20

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 37 42 14 4 3 0 0 80 7 102
2014 CIPTC-07 57 30 13 0 0 0 0 87 0 30
2014 CIPTC-09 14 79 0 0 7 0 0 93 7 14
2014 CIPTC-10 41 41 17 0 0 0 0 83 0 41
2011 CIPTC 45 32 19 3 1 0 0 77 4 75
2011 CIPTC-07 59 23 18 0 0 0 0 82 0 22
2011 CIPTC-09 24 57 19 0 0 0 0 81 0 21
2011 CIPTC-10 50 20 15 10 5 0 0 70 15 20

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 68 17 5 2 3 4 2 90 5 102
2014 CIPTC-07 63 10 0 3 10 10 3 85 15 30
2014 CIPTC-09 64 21 0 0 0 7 7 100 0 14
2014 CIPTC-10 71 20 10 0 0 0 0 90 0 41
2011 CIPTC 56 24 3 5 7 3 3 85 13 75
2011 CIPTC-07 68 27 0 0 0 5 0 100 0 22
2011 CIPTC-09 48 29 0 5 14 0 5 80 20 21
2011 CIPTC-10 45 30 5 10 5 5 0 79 16 20

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 CIPTC 31 38 30 102
2014 CIPTC-07 37 40 23 30
2014 CIPTC-09 21 29 50 14
2014 CIPTC-10 29 39 32 41
2011 CIPTC 25 43 32 75
2011 CIPTC-07 32 36 32 22
2011 CIPTC-09 19 48 33 21
2011 CIPTC-10 20 50 30 20

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 CIPTC 13 37 38 3 9 32
2014 CIPTC-07 18 36 36 0 9 11
2014 CIPTC-10 17 25 42 8 8 12
2011 CIPTC 5 47 21 5 21 19
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 48 44 5 2 1 0 0 92 3 102
2014 CIPTC-07 47 40 10 0 3 0 0 87 3 30
2014 CIPTC-09 79 21 0 0 0 0 0 100 0 14
2014 CIPTC-10 46 46 2 5 0 0 0 93 5 41
2011 CIPTC 43 49 5 1 1 0 0 92 3 75
2011 CIPTC-07 36 55 9 0 0 0 0 91 0 22
2011 CIPTC-09 57 43 0 0 0 0 0 100 0 21
2011 CIPTC-10 35 50 5 5 5 0 0 85 10 20

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 33 47 14 4 2 0 0 80 6 102
2014 CIPTC-07 27 53 13 3 3 0 0 80 7 30
2014 CIPTC-09 50 43 7 0 0 0 0 93 0 14
2014 CIPTC-10 32 44 15 7 2 0 0 76 10 41
2011 CIPTC 43 45 8 3 1 0 0 88 4 74
2011 CIPTC-07 43 48 10 0 0 0 0 90 0 21
2011 CIPTC-09 52 38 5 5 0 0 0 90 5 21
2011 CIPTC-10 35 50 10 0 5 0 0 85 5 20

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 37 40 14 5 1 3 0 80 6 102
2014 CIPTC-07 37 47 10 3 0 3 0 86 3 30
2014 CIPTC-09 57 29 14 0 0 0 0 86 0 14
2014 CIPTC-10 37 34 15 10 2 2 0 73 13 41
2011 CIPTC 41 42 8 5 1 3 0 85 7 74
2011 CIPTC-07 36 50 5 0 5 5 0 90 5 22
2011 CIPTC-09 50 35 10 5 0 0 0 85 5 20
2011 CIPTC-10 35 40 10 15 0 0 0 75 15 20

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 6 31 34 18 8 0 3 26 38 102
2014 CIPTC-07 0 33 30 17 17 0 3 34 34 30
2014 CIPTC-09 14 14 43 29 0 0 0 29 29 14
2014 CIPTC-10 7 27 39 17 5 0 5 23 36 41
2011 CIPTC 9 15 33 28 11 1 3 40 25 75
2011 CIPTC-07 9 23 18 23 18 5 5 45 35 22
2011 CIPTC-09 10 5 43 29 14 0 0 43 14 21
2011 CIPTC-10 15 10 45 25 5 0 0 30 25 20

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 8 22 33 19 13 1 5 34 31 101
2014 CIPTC-07 7 23 33 13 13 3 7 30 33 30
2014 CIPTC-09 8 8 46 15 15 0 8 33 17 13
2014 CIPTC-10 10 17 29 27 12 0 5 41 28 41
2011 CIPTC 1 11 33 28 20 0 7 51 13 75
2011 CIPTC-07 0 27 36 18 14 0 5 33 29 22
2011 CIPTC-09 0 10 24 33 33 0 0 67 10 21
2011 CIPTC-10 5 0 35 35 20 0 5 58 5 20

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 7 24 39 18 6 2 4 26 33 100
2014 CIPTC-07 3 23 33 27 10 0 3 38 28 30
2014 CIPTC-09 0 25 33 33 0 8 0 36 27 12
2014 CIPTC-10 12 24 39 12 5 0 7 18 39 41
2011 CIPTC 7 17 44 11 16 1 4 28 25 75
2011 CIPTC-07 14 9 55 14 9 0 0 23 23 22
2011 CIPTC-09 0 24 43 5 29 0 0 33 24 21
2011 CIPTC-10 10 15 45 10 15 5 0 26 26 20

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 4 16 37 28 12 0 2 41 21 99
2014 CIPTC-07 0 14 32 32 14 0 7 50 15 28
2014 CIPTC-09 0 15 38 46 0 0 0 46 15 13
2014 CIPTC-10 5 15 44 22 15 0 0 37 20 41
2011 CIPTC 3 4 38 30 23 0 1 54 7 73
2011 CIPTC-07 5 0 43 29 24 0 0 52 5 21
2011 CIPTC-09 5 0 43 14 38 0 0 52 5 21
2011 CIPTC-10 0 15 30 45 10 0 0 55 15 20

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 8 21 41 17 12 0 2 29 29 101
2014 CIPTC-07 3 17 47 13 17 0 3 31 21 30
2014 CIPTC-09 8 15 46 23 0 0 8 25 25 13
2014 CIPTC-10 12 24 27 22 15 0 0 37 37 41
2011 CIPTC 4 24 20 35 13 0 4 50 29 75
2011 CIPTC-07 5 23 27 41 5 0 0 45 27 22
2011 CIPTC-09 0 43 19 19 19 0 0 38 43 21
2011 CIPTC-10 10 10 10 55 15 0 0 70 20 20

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 6 15 32 30 11 0 7 44 22 101
2014 CIPTC-07 13 17 27 30 3 0 10 37 33 30
2014 CIPTC-09 8 0 31 31 23 0 8 58 8 13
2014 CIPTC-10 2 12 27 37 15 0 7 55 16 41
2011 CIPTC 3 20 25 25 20 1 6 49 24 75
2011 CIPTC-07 5 32 27 23 14 0 0 36 36 22
2011 CIPTC-09 0 14 29 24 33 0 0 57 14 21
2011 CIPTC-10 5 10 20 40 20 0 5 63 16 20

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 4 22 40 18 10 2 5 30 28 101
2014 CIPTC-07 3 23 30 27 7 3 7 37 30 30
2014 CIPTC-09 8 0 46 31 15 0 0 46 8 13
2014 CIPTC-10 5 24 44 10 10 0 7 21 32 41

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 70 27 1 1 1 0 0 97 2 102
2014 CIPTC-07 63 33 3 0 0 0 0 97 0 30
2014 CIPTC-09 86 7 0 7 0 0 0 93 7 14
2014 CIPTC-10 71 29 0 0 0 0 0 100 0 41
2011 CIPTC 63 36 0 1 0 0 0 99 1 75
2011 CIPTC-07 73 23 0 5 0 0 0 95 5 22
2011 CIPTC-09 76 24 0 0 0 0 0 100 0 21
2011 CIPTC-10 40 60 0 0 0 0 0 100 0 20

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 53 27 9 2 6 2 1 83 8 102
2014 CIPTC-07 53 30 7 3 3 3 0 86 7 30
2014 CIPTC-09 57 21 7 0 14 0 0 79 14 14
2014 CIPTC-10 59 22 12 0 5 0 2 83 5 41

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 57 35 3 2 3 0 0 92 5 102
2014 CIPTC-07 63 30 7 0 0 0 0 93 0 30
2014 CIPTC-09 71 21 7 0 0 0 0 93 0 14
2014 CIPTC-10 51 41 0 2 5 0 0 93 7 41

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 55 22 14 5 0 5 0 80 5 102
2014 CIPTC-07 53 10 17 7 0 13 0 73 8 30
2014 CIPTC-09 71 21 7 0 0 0 0 93 0 14
2014 CIPTC-10 56 22 12 7 0 2 0 80 8 41

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 55 27 13 1 2 2 0 84 3 102
2014 CIPTC-07 57 17 17 3 0 7 0 79 4 30
2014 CIPTC-09 79 7 7 0 7 0 0 86 7 14
2014 CIPTC-10 54 37 7 0 2 0 0 90 2 41
2011 CIPTC 53 39 5 1 0 1 0 93 1 74
2011 CIPTC-07 45 45 5 0 0 5 0 95 0 22
2011 CIPTC-09 67 33 0 0 0 0 0 100 0 21
2011 CIPTC-10 40 45 10 5 0 0 0 85 5 20

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 63 27 7 2 1 0 0 90 3 102
2014 CIPTC-07 67 27 3 3 0 0 0 93 3 30
2014 CIPTC-09 86 14 0 0 0 0 0 100 0 14
2014 CIPTC-10 51 39 5 2 2 0 0 90 5 41
2011 CIPTC 61 32 7 0 0 0 0 93 0 75
2011 CIPTC-07 59 36 5 0 0 0 0 95 0 22
2011 CIPTC-09 76 24 0 0 0 0 0 100 0 21
2011 CIPTC-10 50 30 20 0 0 0 0 80 0 20

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 41 28 11 10 2 5 3 75 13 102
2014 CIPTC-07 37 27 13 13 0 3 7 70 15 30
2014 CIPTC-09 57 14 7 7 0 14 0 83 8 14
2014 CIPTC-10 46 29 12 7 2 0 2 78 10 41

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 44 39 8 5 1 3 0 86 6 102
2014 CIPTC-07 47 33 10 7 0 3 0 83 7 30
2014 CIPTC-09 50 36 7 7 0 0 0 86 7 14
2014 CIPTC-10 41 41 5 5 2 5 0 87 8 41
2011 CIPTC 57 33 7 0 1 1 0 92 1 75
2011 CIPTC-07 50 41 9 0 0 0 0 91 0 22
2011 CIPTC-09 71 24 0 0 0 5 0 100 0 21
2011 CIPTC-10 50 35 10 0 5 0 0 85 5 20

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 34 40 7 11 2 5 1 79 14 102
2014 CIPTC-07 33 37 0 20 0 10 0 78 22 30
2014 CIPTC-09 43 36 7 0 7 0 7 85 8 14
2014 CIPTC-10 39 37 7 12 2 2 0 78 15 41
2011 CIPTC 45 35 7 7 1 3 3 84 9 74
2011 CIPTC-07 29 48 0 19 0 5 0 80 20 21
2011 CIPTC-09 62 24 10 0 0 5 0 90 0 21
2011 CIPTC-10 35 35 10 5 5 0 10 78 11 20

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 20 38 16 10 4 10 3 66 16 102
2014 CIPTC-07 23 33 13 10 0 17 3 71 13 30
2014 CIPTC-09 29 50 14 0 7 0 0 79 7 14
2014 CIPTC-10 20 32 17 17 7 5 2 55 26 41
2011 CIPTC 27 42 15 4 4 8 0 75 9 74
2011 CIPTC-07 9 45 23 5 5 14 0 63 11 22
2011 CIPTC-09 33 48 10 5 0 5 0 85 5 21
2011 CIPTC-10 26 37 16 5 11 5 0 67 17 19

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 13 24 15 14 16 16 4 45 37 102
2014 CIPTC-07 17 17 7 20 17 17 7 43 48 30
2014 CIPTC-09 7 43 29 7 7 7 0 54 15 14
2014 CIPTC-10 12 22 17 10 17 17 5 44 34 41
2011 CIPTC 20 24 17 5 12 15 7 56 22 75
2011 CIPTC-07 9 36 14 5 9 14 14 63 19 22
2011 CIPTC-09 29 24 24 5 5 14 0 61 11 21
2011 CIPTC-10 15 5 20 10 20 20 10 29 43 20

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 45 43 2 10 0 0 0 88 10 102
2014 CIPTC-07 43 40 0 17 0 0 0 83 17 30
2014 CIPTC-09 43 43 7 7 0 0 0 86 7 14
2014 CIPTC-10 46 44 2 7 0 0 0 90 7 41
2011 CIPTC 52 43 4 1 0 0 0 95 1 75
2011 CIPTC-07 55 41 5 0 0 0 0 95 0 22
2011 CIPTC-09 48 52 0 0 0 0 0 100 0 21
2011 CIPTC-10 50 40 5 5 0 0 0 90 5 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 55 32 5 5 3 0 0 87 8 102
2014 CIPTC-07 37 50 3 3 7 0 0 87 10 30
2014 CIPTC-09 93 7 0 0 0 0 0 100 0 14
2014 CIPTC-10 56 29 5 10 0 0 0 85 10 41
2011 CIPTC 46 38 7 7 3 0 0 84 9 74
2011 CIPTC-07 27 41 14 14 5 0 0 68 18 22
2011 CIPTC-09 70 30 0 0 0 0 0 100 0 20
2011 CIPTC-10 45 40 5 10 0 0 0 85 10 20

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 62 33 4 0 1 0 0 95 1 102
2014 CIPTC-07 57 40 3 0 0 0 0 97 0 30
2014 CIPTC-09 64 36 0 0 0 0 0 100 0 14
2014 CIPTC-10 71 24 5 0 0 0 0 95 0 41

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 75 18 4 1 2 0 0 93 3 102
2014 CIPTC-07 67 23 3 3 3 0 0 90 7 30
2014 CIPTC-09 86 0 7 0 7 0 0 86 7 14
2014 CIPTC-10 80 17 2 0 0 0 0 98 0 41
2011 CIPTC 83 16 0 1 0 0 0 99 1 75
2011 CIPTC-07 82 18 0 0 0 0 0 100 0 22
2011 CIPTC-09 86 14 0 0 0 0 0 100 0 21
2011 CIPTC-10 85 10 0 5 0 0 0 95 5 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 53 23 4 13 7 0 0 76 20 102
2014 CIPTC-07 40 30 3 17 10 0 0 70 27 30
2014 CIPTC-09 71 14 0 7 7 0 0 86 14 14
2014 CIPTC-10 61 15 5 15 5 0 0 76 20 41
2011 CIPTC 64 24 0 7 5 0 0 88 12 75
2011 CIPTC-07 55 27 0 5 14 0 0 82 18 22
2011 CIPTC-09 67 29 0 5 0 0 0 95 5 21
2011 CIPTC-10 75 15 0 10 0 0 0 90 10 20

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 69 17 1 5 7 1 0 87 12 102
2014 CIPTC-07 73 13 0 7 7 0 0 87 13 30
2014 CIPTC-09 86 7 0 0 0 7 0 100 0 14
2014 CIPTC-10 68 17 0 5 10 0 0 85 15 41
2011 CIPTC 75 15 3 7 0 0 1 91 7 75
2011 CIPTC-07 82 14 5 0 0 0 0 95 0 22
2011 CIPTC-09 76 14 0 10 0 0 0 90 10 21
2011 CIPTC-10 65 20 5 5 0 0 5 89 5 20

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 80 12 2 4 2 0 0 92 6 102
2014 CIPTC-07 77 10 0 10 3 0 0 87 13 30
2014 CIPTC-09 93 7 0 0 0 0 0 100 0 14
2014 CIPTC-10 80 15 2 0 2 0 0 95 2 41
2011 CIPTC 87 8 3 1 0 0 1 96 1 74
2011 CIPTC-07 86 5 5 5 0 0 0 91 5 22
2011 CIPTC-09 90 5 5 0 0 0 0 95 0 21
2011 CIPTC-10 89 5 0 0 0 0 5 100 0 19

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 56 24 7 8 5 0 0 80 13 102
2014 CIPTC-07 47 33 3 13 3 0 0 80 17 30
2014 CIPTC-09 79 7 7 0 7 0 0 86 7 14
2014 CIPTC-10 63 20 5 5 7 0 0 83 12 41

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 76 16 4 3 0 1 0 93 3 102
2014 CIPTC-07 80 13 3 3 0 0 0 93 3 30
2014 CIPTC-09 86 7 0 0 0 7 0 100 0 14
2014 CIPTC-10 78 15 7 0 0 0 0 93 0 41
2011 CIPTC 80 11 3 3 3 0 1 92 5 75
2011 CIPTC-07 86 5 5 5 0 0 0 91 5 22
2011 CIPTC-09 86 10 0 0 5 0 0 95 5 21
2011 CIPTC-10 70 15 5 0 5 0 5 89 5 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CIPTC 15 85 102
2014 CIPTC-07 20 80 30
2014 CIPTC-10 12 88 41

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 47 15

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 67 15

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 33 15

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 47 15

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 33 15

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 67 15

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 40 15

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 60 15

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 47 15

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CIPTC 40 15

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CIPTC 0 15

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 CIPTC 40 15

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 17 19 13 7 3 33 9 61 17 102
2014 CIPTC-07 20 23 7 13 0 27 10 68 21 30
2014 CIPTC-09 21 7 21 0 0 50 0 57 0 14
2014 CIPTC-10 12 17 15 2 0 41 12 63 5 41

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 32 35 15 5 0 13 0 78 6 102
2014 CIPTC-07 27 50 7 3 0 13 0 88 4 30
2014 CIPTC-09 43 14 14 7 0 21 0 73 9 14
2014 CIPTC-10 32 34 17 2 0 15 0 77 3 41
2011 CIPTC 53 25 15 4 0 3 0 81 4 75
2011 CIPTC-07 50 27 23 0 0 0 0 77 0 22
2011 CIPTC-09 67 24 10 0 0 0 0 90 0 21
2011 CIPTC-10 45 10 20 15 0 10 0 61 17 20

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CIPTC 9 91 102

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 13 10 13 1 1 52 11 60 5 102
2014 CIPTC-07 13 13 17 0 0 43 13 62 0 30
2014 CIPTC-09 21 0 29 0 0 50 0 43 0 14
2014 CIPTC-10 10 12 5 0 2 54 17 75 8 41

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 31 29 10 1 1 24 3 84 3 102
2014 CIPTC-07 27 40 13 0 0 17 3 83 0 30
2014 CIPTC-09 43 21 14 0 0 21 0 82 0 14
2014 CIPTC-10 32 29 2 0 2 29 5 93 4 41
2011 CIPTC 51 34 3 0 1 11 0 95 2 74
2011 CIPTC-07 45 32 5 0 0 18 0 94 0 22
2011 CIPTC-09 67 33 0 0 0 0 0 100 0 21
2011 CIPTC-10 40 30 5 0 5 20 0 88 6 20

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CIPTC 19 81 102
2014 CIPTC-07 20 80 30
2014 CIPTC-10 17 83 41

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 CIPTC 85 15 20

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 70 18 6 0 0 0 6 94 0 17

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 6 18 10 1 4 5 57 62 13 102
2014 CIPTC-07 10 17 7 0 10 0 57 62 23 30
2014 CIPTC-09 7 29 14 0 0 14 36 71 0 14
2014 CIPTC-10 5 12 10 2 2 5 63 54 15 41
2011 CIPTC 17 20 4 0 3 5 51 85 6 75
2011 CIPTC-07 5 23 9 0 5 5 55 67 11 22
2011 CIPTC-09 24 29 0 0 0 10 38 100 0 21
2011 CIPTC-10 20 15 5 0 5 5 50 78 11 20

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 2 5 6 0 0 12 76 54 0 102
2014 CIPTC-07 3 3 3 0 0 13 77 67 0 30
2014 CIPTC-09 7 14 7 0 0 14 57 75 0 14
2014 CIPTC-10 0 2 5 0 0 12 80 33 0 41
2011 CIPTC 4 3 4 0 1 13 75 56 11 75
2011 CIPTC-07 0 0 0 0 5 18 77 0 100 22
2011 CIPTC-09 5 10 5 0 0 10 71 75 0 21
2011 CIPTC-10 5 0 10 0 0 10 75 33 0 20

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 11 16 4 2 0 11 57 82 6 102
2014 CIPTC-07 13 17 0 3 0 10 57 90 10 30
2014 CIPTC-09 29 21 0 7 0 7 36 88 13 14
2014 CIPTC-10 2 10 10 0 0 15 63 56 0 41
2011 CIPTC 21 9 3 0 1 15 51 89 4 75
2011 CIPTC-07 27 0 0 0 0 18 55 100 0 22
2011 CIPTC-09 14 24 0 0 0 19 43 100 0 21
2011 CIPTC-10 25 5 5 0 5 10 50 75 13 20

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 CIPTC 9 16 5 3 0 10 58 76 9 102
2014 CIPTC-07 7 20 0 3 0 13 57 89 11 30
2014 CIPTC-09 29 14 0 14 0 7 36 75 25 14
2014 CIPTC-10 2 15 10 0 0 10 63 64 0 41
2011 CIPTC 15 9 4 1 0 20 51 82 5 75
2011 CIPTC-07 9 9 0 5 0 23 55 80 20 22
2011 CIPTC-09 14 14 0 0 0 29 43 100 0 21
2011 CIPTC-10 20 5 10 0 0 15 50 71 0 20