2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group BI

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 28 49 10 8 4 0 0 78 12 2207
2014 BI-01 48 39 4 4 4 0 0 88 8 22
2014 BI-02 28 50 10 7 5 0 0 78 12 562
2014 BI-03 28 48 10 9 5 0 0 76 13 849
2014 BI-04 28 50 10 8 4 0 0 78 12 562
2014 BI-05 36 50 8 5 2 0 0 86 6 172
2011 BI 34 44 11 7 4 0 0 77 11 2421
2011 BI-01 53 32 6 2 6 0 0 85 8 45
2011 BI-02 31 46 13 6 4 0 0 77 10 681
2011 BI-03 32 44 12 8 4 0 0 76 12 956
2011 BI-04 37 41 10 8 4 0 0 78 12 539
2011 BI-05 37 48 8 5 2 1 0 85 7 175
2008 BI 34 43 10 9 4 0 0 78 13 1956
2008 BI-01 50 30 13 4 2 0 0 81 6 52
2008 BI-02 30 46 11 9 4 0 0 77 13 553
2008 BI-03 35 41 10 9 5 0 0 76 14 773
2008 BI-04 36 45 8 9 2 1 0 81 11 392
2008 BI-05 33 49 7 8 3 0 0 83 11 147

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 65 29 4 1 1 0 0 94 2 2207
2014 BI-01 83 17 0 0 0 0 0 100 0 22
2014 BI-02 62 32 4 1 0 0 0 94 1 562
2014 BI-03 65 29 3 1 1 0 0 95 2 849
2014 BI-04 65 28 5 0 1 0 0 94 1 562
2014 BI-05 70 27 1 1 1 0 0 97 2 172
2011 BI 65 31 3 1 0 0 0 96 1 2426
2011 BI-01 79 18 3 0 0 0 0 97 0 44
2011 BI-02 63 32 3 1 0 0 0 96 1 685
2011 BI-03 64 32 3 1 0 0 0 96 1 959
2011 BI-04 66 29 3 1 1 0 0 95 2 540
2011 BI-05 70 26 2 1 1 0 0 97 2 173

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 56 33 7 3 1 0 0 89 4 2204
2014 BI-01 74 18 4 4 0 0 0 92 4 22
2014 BI-02 51 37 8 3 1 0 0 88 4 561
2014 BI-03 56 32 7 3 1 0 0 88 5 849
2014 BI-04 58 31 7 3 1 0 0 89 4 560
2014 BI-05 61 32 3 3 1 0 0 93 4 172
2011 BI 55 36 6 2 1 0 0 91 3 2423
2011 BI-01 78 14 9 0 0 0 0 91 0 45
2011 BI-02 52 39 7 2 1 0 0 91 3 684
2011 BI-03 53 37 6 2 1 0 0 91 3 957
2011 BI-04 57 33 6 3 1 0 0 91 3 537
2011 BI-05 60 30 7 3 0 0 0 90 3 175

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 38 42 10 6 3 0 0 80 9 2206
2014 BI-01 49 48 0 0 4 0 0 96 4 22
2014 BI-02 36 44 12 6 2 0 0 80 8 562
2014 BI-03 38 42 10 6 4 0 0 80 10 848
2014 BI-04 38 43 10 6 3 0 0 81 9 562
2014 BI-05 40 44 8 6 2 1 0 84 7 172
2011 BI 41 44 9 5 2 0 0 85 7 2423
2011 BI-01 63 27 4 4 2 0 0 89 6 45
2011 BI-02 40 45 9 4 2 0 0 85 6 682
2011 BI-03 40 44 9 5 2 0 0 84 7 956
2011 BI-04 42 42 9 6 2 0 0 84 7 540
2011 BI-05 41 50 5 3 1 0 0 91 4 175
2008 BI 42 43 8 5 2 0 0 85 7 1967
2008 BI-01 52 31 15 0 2 0 0 83 2 52
2008 BI-02 40 43 9 6 2 0 0 84 8 556
2008 BI-03 44 41 8 5 3 0 0 85 7 779
2008 BI-04 40 47 6 6 1 1 0 87 6 394
2008 BI-05 41 47 4 5 3 0 0 88 7 147

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 23 39 18 13 6 1 0 62 19 2207
2014 BI-01 40 40 8 8 4 0 0 80 12 22
2014 BI-02 22 37 20 14 6 1 0 60 20 562
2014 BI-03 23 38 17 15 7 1 0 61 22 848
2014 BI-04 24 42 19 10 5 1 0 66 15 562
2014 BI-05 25 45 17 9 4 1 0 70 13 172
2011 BI 26 38 19 12 4 1 0 64 16 2425
2011 BI-01 52 22 9 7 7 2 0 77 14 44
2011 BI-02 24 41 19 12 4 1 0 65 16 685
2011 BI-03 24 38 19 13 5 1 0 63 17 958
2011 BI-04 28 35 20 11 4 2 0 64 15 538
2011 BI-05 29 38 24 5 4 0 0 67 9 175

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 22 39 17 15 7 0 0 61 22 2207
2014 BI-01 44 35 4 8 8 0 0 79 16 22
2014 BI-02 22 36 19 16 6 1 0 59 23 562
2014 BI-03 21 39 16 16 8 0 0 60 24 848
2014 BI-04 22 43 17 13 5 0 0 65 18 562
2014 BI-05 24 44 14 13 4 0 1 69 17 172
2011 BI 23 40 17 14 5 0 0 63 19 2425
2011 BI-01 47 25 14 7 7 0 0 73 13 44
2011 BI-02 19 43 20 14 4 0 0 62 18 685
2011 BI-03 23 39 16 15 6 0 0 63 21 958
2011 BI-04 24 42 17 13 4 0 0 66 17 538
2011 BI-05 26 41 17 11 5 1 0 66 16 175
2008 BI 22 41 15 15 7 0 0 63 22 1966
2008 BI-01 28 48 10 8 4 2 0 78 12 52
2008 BI-02 21 38 20 15 7 0 0 59 21 555
2008 BI-03 24 39 13 16 8 0 0 63 24 779
2008 BI-04 22 45 14 15 4 0 0 67 19 395
2008 BI-05 21 44 14 15 6 0 0 66 21 146

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 25 30 20 13 7 4 1 58 21 2207
2014 BI-01 61 22 0 8 4 4 0 87 13 22
2014 BI-02 23 33 19 13 9 4 0 58 22 562
2014 BI-03 25 27 21 13 8 5 1 55 22 849
2014 BI-04 25 32 18 15 5 4 1 60 21 562
2014 BI-05 25 33 23 9 6 4 1 60 16 171
2011 BI 27 29 18 14 6 6 1 59 21 2427
2011 BI-01 46 9 18 14 9 2 3 57 24 44
2011 BI-02 27 27 18 15 5 7 0 59 21 685
2011 BI-03 25 31 17 14 7 5 1 59 22 958
2011 BI-04 27 30 18 11 7 6 0 61 19 540
2011 BI-05 29 31 19 13 4 4 1 63 17 175
2008 BI 24 32 18 13 7 6 0 59 21 1967
2008 BI-01 31 28 16 15 4 6 0 63 20 52
2008 BI-02 23 33 18 12 7 6 1 60 21 556
2008 BI-03 24 31 18 13 7 6 0 59 22 779
2008 BI-04 24 33 18 13 6 5 1 61 20 394
2008 BI-05 26 31 21 15 3 2 1 59 19 147
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 44 32 11 6 4 2 0 78 10 2208
2014 BI-01 48 35 4 0 12 0 0 83 12 22
2014 BI-02 42 34 11 5 4 3 1 79 10 562
2014 BI-03 47 29 12 6 4 2 0 77 10 849
2014 BI-04 43 33 11 7 4 2 1 78 11 563
2014 BI-05 43 39 8 7 1 2 1 84 8 172
2011 BI 43 32 12 8 4 1 0 76 12 2425
2011 BI-01 50 31 0 11 2 4 2 86 14 45
2011 BI-02 39 32 14 9 4 1 1 73 13 685
2011 BI-03 44 32 11 8 3 1 0 78 11 958
2011 BI-04 46 29 13 5 5 2 0 76 11 538
2011 BI-05 42 37 9 8 3 1 0 80 11 174
2008 BI 39 33 11 8 6 3 0 74 15 1964
2008 BI-01 48 28 10 10 2 2 0 78 12 52
2008 BI-02 38 33 12 7 6 3 0 74 14 554
2008 BI-03 40 32 9 9 6 3 0 74 16 778
2008 BI-04 40 33 11 8 7 2 0 74 15 395
2008 BI-05 36 36 14 5 5 4 0 75 10 146

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 40 36 9 9 4 1 0 76 14 2207
2014 BI-01 36 52 0 8 4 0 0 88 12 22
2014 BI-02 37 37 10 10 5 1 0 75 15 562
2014 BI-03 41 35 11 9 5 1 0 76 13 849
2014 BI-04 39 37 8 11 4 1 1 77 15 562
2014 BI-05 45 35 8 9 3 1 0 81 12 172
2011 BI 37 36 10 11 5 0 0 74 16 2424
2011 BI-01 47 24 14 7 6 2 0 72 13 45
2011 BI-02 35 35 13 13 4 1 0 70 17 684
2011 BI-03 37 38 9 10 5 0 0 75 15 958
2011 BI-04 38 37 11 9 5 0 0 75 14 538
2011 BI-05 43 33 5 15 4 0 0 75 20 174
2008 BI 33 35 11 11 8 1 0 69 19 1963
2008 BI-01 40 35 6 15 4 0 0 75 19 52
2008 BI-02 34 32 13 12 8 1 0 67 20 554
2008 BI-03 33 35 11 11 8 1 0 69 20 777
2008 BI-04 33 39 9 10 9 0 0 72 19 395
2008 BI-05 34 42 9 9 5 1 0 77 14 147

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 48 30 9 8 5 0 0 78 13 2207
2014 BI-01 70 22 0 0 8 0 0 92 8 22
2014 BI-02 44 34 10 7 5 0 0 78 12 561
2014 BI-03 50 29 9 8 5 0 0 79 12 849
2014 BI-04 48 28 9 10 5 0 1 77 14 563
2014 BI-05 49 31 10 9 1 0 0 80 10 172

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 21 33 18 10 6 11 0 62 18 2204
2014 BI-01 49 22 21 0 0 9 0 77 0 22
2014 BI-02 24 33 15 9 5 14 0 66 16 561
2014 BI-03 21 33 18 11 6 12 0 61 19 849
2014 BI-04 18 35 20 12 6 10 0 59 19 561
2014 BI-05 22 36 20 12 5 4 0 60 19 172
2011 BI 21 30 20 11 7 10 0 57 21 2420
2011 BI-01 24 32 16 7 5 14 3 67 14 44
2011 BI-02 20 32 19 10 7 12 0 60 19 683
2011 BI-03 22 29 21 10 7 10 0 57 19 955
2011 BI-04 18 29 22 13 9 9 0 52 24 538
2011 BI-05 19 35 17 17 6 6 0 57 25 175

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 16 31 21 19 10 3 0 48 30 2206
2014 BI-01 45 21 13 16 4 0 0 66 21 22
2014 BI-02 16 29 21 20 10 4 0 47 31 562
2014 BI-03 15 32 19 19 11 4 0 49 31 847
2014 BI-04 15 33 21 19 9 2 0 50 29 562
2014 BI-05 20 30 24 19 6 1 0 50 25 172
2011 BI 15 31 22 18 13 2 0 46 31 2423
2011 BI-01 32 33 14 5 12 4 0 68 17 44
2011 BI-02 14 30 24 18 10 3 0 46 29 685
2011 BI-03 15 30 20 18 14 2 0 46 33 956
2011 BI-04 13 31 22 19 13 2 0 46 32 539
2011 BI-05 15 34 20 19 11 1 0 49 30 175
2008 BI 14 31 19 19 14 2 0 46 34 1965
2008 BI-01 24 29 26 8 8 4 2 56 16 52
2008 BI-02 13 30 22 20 13 2 0 44 34 555
2008 BI-03 16 31 17 17 17 3 0 48 35 778
2008 BI-04 12 33 20 21 12 1 0 46 34 394
2008 BI-05 13 34 17 22 12 1 1 47 35 147

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 9 26 23 22 13 7 0 38 38 2207
2014 BI-01 23 39 4 18 12 4 0 65 31 22
2014 BI-02 11 24 22 21 12 8 0 39 37 561
2014 BI-03 9 26 21 24 13 7 0 38 40 849
2014 BI-04 7 27 26 23 12 6 0 36 36 562
2014 BI-05 8 31 30 20 10 2 0 40 30 172
2011 BI 8 27 22 24 14 5 0 37 40 2422
2011 BI-01 18 22 17 18 9 15 0 48 33 44
2011 BI-02 7 26 24 24 12 7 0 35 38 683
2011 BI-03 9 26 21 23 16 5 0 37 41 956
2011 BI-04 7 29 23 23 13 4 0 38 38 539
2011 BI-05 8 27 19 31 14 1 0 35 46 175
2008 BI 6 26 20 24 17 6 0 34 44 1966
2008 BI-01 6 28 33 15 6 12 0 39 24 52
2008 BI-02 6 24 23 25 16 6 0 31 44 556
2008 BI-03 6 26 17 23 20 7 0 35 46 777
2008 BI-04 5 31 21 25 16 3 0 37 41 395
2008 BI-05 3 29 18 31 18 2 0 32 50 147

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 13 27 21 20 13 7 0 43 35 2207
2014 BI-01 31 26 9 22 8 4 0 60 31 22
2014 BI-02 14 23 23 20 12 8 0 41 34 562
2014 BI-03 11 28 20 20 14 7 0 42 37 848
2014 BI-04 11 29 21 20 12 7 0 43 34 562
2014 BI-05 21 31 21 17 8 3 0 53 26 172
2011 BI 11 29 20 18 12 9 0 44 34 2425
2011 BI-01 16 32 21 11 11 9 0 52 25 44
2011 BI-02 10 28 20 20 11 11 0 42 35 685
2011 BI-03 12 28 19 19 12 9 0 44 35 957
2011 BI-04 12 30 20 17 14 7 0 45 33 539
2011 BI-05 13 32 19 19 11 6 0 47 32 175
2008 BI 9 26 20 19 15 11 0 39 39 1966
2008 BI-01 12 32 16 16 8 18 0 52 28 52
2008 BI-02 9 24 22 22 12 11 0 37 38 556
2008 BI-03 9 25 18 18 17 13 0 39 40 777
2008 BI-04 8 28 22 18 16 8 0 39 37 395
2008 BI-05 7 30 19 19 17 8 0 40 39 147

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 9 29 21 24 14 3 0 39 39 2207
2014 BI-01 36 22 8 22 8 4 0 60 32 22
2014 BI-02 11 26 21 24 14 3 0 39 40 562
2014 BI-03 8 27 22 25 14 4 0 37 40 848
2014 BI-04 8 31 21 25 14 2 0 39 40 562
2014 BI-05 12 38 21 18 10 1 0 50 29 172
2011 BI 8 28 20 27 14 3 0 38 42 2423
2011 BI-01 26 26 21 13 10 4 0 54 24 44
2011 BI-02 7 29 24 25 11 3 0 37 38 685
2011 BI-03 8 28 19 28 14 3 0 37 43 957
2011 BI-04 8 29 17 28 17 2 0 37 46 537
2011 BI-05 8 30 18 31 12 1 0 38 43 175
2008 BI 8 32 18 25 15 3 0 41 41 1967
2008 BI-01 9 44 26 11 4 6 0 57 16 52
2008 BI-02 7 33 19 22 14 4 0 42 38 555
2008 BI-03 9 31 16 25 15 4 0 42 42 779
2008 BI-04 7 33 17 25 16 3 0 40 42 395
2008 BI-05 6 32 18 31 13 1 0 38 44 147

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 15 32 18 18 12 4 1 49 32 2207
2014 BI-01 35 27 4 13 16 0 4 65 31 22
2014 BI-02 14 32 18 18 12 5 1 49 32 561
2014 BI-03 15 30 18 19 13 5 1 47 34 849
2014 BI-04 13 36 19 17 11 3 1 51 30 562
2014 BI-05 21 34 21 16 8 0 0 55 24 172
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 19 37 18 17 10 0 0 56 26 2206
2014 BI-01 32 39 13 4 12 0 0 71 16 22
2014 BI-02 19 36 19 15 11 0 0 56 26 562
2014 BI-03 18 36 18 17 10 0 0 54 28 849
2014 BI-04 19 37 17 19 8 0 0 56 26 561
2014 BI-05 22 43 17 13 5 0 0 66 18 172
2011 BI 19 41 16 14 9 0 0 61 23 2425
2011 BI-01 29 35 16 4 16 0 0 64 20 45
2011 BI-02 17 43 17 13 9 0 0 60 23 685
2011 BI-03 19 41 15 16 9 1 0 60 25 958
2011 BI-04 21 40 18 13 7 0 0 62 20 539
2011 BI-05 17 44 16 15 7 0 0 61 22 173

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 9 20 20 18 11 17 4 37 37 2206
2014 BI-01 23 13 13 21 13 17 0 44 41 22
2014 BI-02 8 17 21 16 12 20 5 34 38 562
2014 BI-03 9 19 20 18 10 17 5 37 37 848
2014 BI-04 10 20 20 17 14 17 2 38 38 563
2014 BI-05 10 37 19 23 5 3 2 50 30 172

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 36 38 11 10 5 0 0 74 15 2208
2014 BI-01 39 44 8 0 8 0 0 84 8 22
2014 BI-02 31 40 11 12 5 0 1 72 17 562
2014 BI-03 37 38 11 8 5 0 0 76 13 849
2014 BI-04 38 36 11 9 5 0 1 75 14 563
2014 BI-05 37 41 10 11 1 0 1 78 12 172
2011 BI 34 39 12 10 5 0 0 73 15 2423
2011 BI-01 47 29 10 5 8 2 0 77 13 45
2011 BI-02 30 38 15 11 5 0 0 69 16 685
2011 BI-03 35 39 10 11 5 0 0 74 16 956
2011 BI-04 34 40 13 8 5 0 0 74 12 538
2011 BI-05 32 40 15 9 4 0 0 72 13 174
2008 BI 28 37 13 12 8 1 1 66 21 1966
2008 BI-01 36 33 8 16 7 0 0 69 23 52
2008 BI-02 26 39 14 12 8 1 1 66 20 556
2008 BI-03 29 34 12 13 10 1 1 64 23 778
2008 BI-04 28 42 12 10 7 0 1 70 18 395
2008 BI-05 29 39 10 14 7 1 1 69 21 147

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 45 35 9 4 3 3 1 83 7 2208
2014 BI-01 57 18 12 4 9 0 0 75 13 22
2014 BI-02 41 39 10 3 3 3 1 83 6 562
2014 BI-03 47 35 7 4 3 2 0 85 8 849
2014 BI-04 46 33 10 4 3 4 1 83 7 563
2014 BI-05 47 35 10 4 2 1 1 84 6 172
2011 BI 43 32 11 6 3 3 1 78 10 2424
2011 BI-01 56 22 13 2 2 2 2 82 4 45
2011 BI-02 39 35 13 7 3 3 1 76 10 685
2011 BI-03 45 32 11 6 3 3 0 79 9 957
2011 BI-04 44 30 12 7 4 2 1 76 12 538
2011 BI-05 41 37 8 8 3 2 0 80 12 174
2008 BI 35 33 13 7 5 6 1 73 13 1962
2008 BI-01 40 39 12 4 4 0 2 80 8 52
2008 BI-02 36 30 14 7 4 8 1 73 12 553
2008 BI-03 34 32 13 7 7 7 1 71 15 777
2008 BI-04 35 35 12 8 5 5 1 74 13 395
2008 BI-05 34 39 10 9 4 4 1 76 13 147

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 16 35 22 9 5 6 7 58 17 564
2014 BI-02 13 38 18 7 6 9 9 62 15 32
2014 BI-03 13 32 24 10 7 6 9 53 19 217
2014 BI-04 14 38 22 7 5 7 7 60 15 152
2014 BI-05 24 34 19 13 3 3 3 63 17 148

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 35 40 10 9 4 1 1 76 13 2207
2014 BI-01 54 34 0 4 4 4 0 92 8 22
2014 BI-02 30 43 11 9 5 1 1 75 14 562
2014 BI-03 37 38 10 9 4 1 0 76 14 848
2014 BI-04 35 40 10 9 4 1 1 77 13 563
2014 BI-05 37 43 7 10 1 1 1 82 10 172
2011 BI 34 39 10 10 4 1 1 75 14 2428
2011 BI-01 55 25 7 0 7 4 2 86 7 45
2011 BI-02 29 42 12 11 4 2 0 72 16 685
2011 BI-03 35 36 10 11 5 1 1 74 16 958
2011 BI-04 34 40 11 9 3 2 1 76 12 540
2011 BI-05 43 41 7 6 2 0 0 84 9 175
2008 BI 33 40 9 11 5 1 1 75 16 1967
2008 BI-01 40 38 6 15 0 0 0 78 15 52
2008 BI-02 33 37 12 10 6 1 2 72 16 556
2008 BI-03 34 39 9 12 5 1 1 74 17 778
2008 BI-04 31 43 9 10 4 3 0 76 14 395
2008 BI-05 40 43 5 8 3 1 1 84 11 147

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 28 29 14 11 7 8 2 63 21 2206
2014 BI-01 36 30 0 4 4 21 4 89 11 22
2014 BI-02 22 29 16 12 12 8 2 56 26 562
2014 BI-03 27 28 14 13 7 9 1 62 23 849
2014 BI-04 31 30 15 9 5 9 1 68 15 563
2014 BI-05 44 32 10 9 2 2 1 78 12 171
2011 BI 32 28 12 12 7 7 1 66 21 2426
2011 BI-01 51 20 11 5 4 8 0 78 10 45
2011 BI-02 24 29 15 16 8 7 1 58 26 685
2011 BI-03 31 25 13 12 8 8 2 63 23 957
2011 BI-04 34 32 9 10 6 7 2 73 17 540
2011 BI-05 53 30 9 7 1 1 0 83 8 174
2008 BI 34 29 13 11 7 6 1 67 19 1966
2008 BI-01 39 36 8 8 4 6 0 80 12 52
2008 BI-02 31 28 15 13 8 5 1 62 22 555
2008 BI-03 33 28 13 11 7 7 1 66 20 778
2008 BI-04 36 30 12 10 6 6 0 71 17 395
2008 BI-05 45 32 8 9 3 2 1 80 12 147

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 18 41 15 18 7 0 0 59 26 2205
2014 BI-01 36 48 17 0 0 0 0 83 0 22
2014 BI-02 15 41 16 20 8 0 0 56 28 561
2014 BI-03 20 40 14 18 7 0 0 60 26 849
2014 BI-04 17 44 14 17 7 0 0 61 25 561
2014 BI-05 28 37 16 15 5 0 0 65 20 172
2011 BI 24 45 13 13 5 0 0 70 18 2426
2011 BI-01 37 35 2 15 11 0 0 72 25 45
2011 BI-02 20 42 15 16 7 0 1 62 23 685
2011 BI-03 24 46 12 12 4 0 1 71 17 957
2011 BI-04 27 46 13 11 2 0 0 73 14 539
2011 BI-05 34 47 9 7 2 0 1 82 9 175
2008 BI 19 44 14 16 6 1 1 64 22 1968
2008 BI-01 23 35 19 8 13 0 2 59 21 52
2008 BI-02 17 43 13 20 6 1 1 60 26 556
2008 BI-03 20 43 14 15 7 1 1 63 22 779
2008 BI-04 20 46 14 13 5 1 0 67 19 395
2008 BI-05 22 50 12 12 3 0 0 72 16 147

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 44 40 8 6 2 0 0 84 8 2206
2014 BI-01 40 47 4 8 0 0 0 87 8 22
2014 BI-02 41 42 8 5 3 0 0 84 8 562
2014 BI-03 44 40 8 6 3 0 0 83 9 848
2014 BI-04 46 38 7 5 2 0 0 85 8 562
2014 BI-05 50 39 5 4 1 1 0 90 5 172
2011 BI 47 38 8 5 2 0 0 86 7 2426
2011 BI-01 62 20 7 11 0 0 0 82 11 45
2011 BI-02 43 41 9 5 1 0 0 85 6 685
2011 BI-03 46 40 7 5 2 0 0 85 7 957
2011 BI-04 51 35 8 5 1 0 0 86 6 539
2011 BI-05 53 39 6 2 1 0 0 92 2 175
2008 BI 43 43 7 5 2 0 0 86 7 1968
2008 BI-01 46 34 10 10 0 0 0 81 10 52
2008 BI-02 39 45 8 6 2 0 0 84 8 556
2008 BI-03 44 42 6 6 2 0 0 86 7 779
2008 BI-04 44 43 7 4 2 0 0 88 6 395
2008 BI-05 49 43 2 4 2 0 0 92 6 147

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 47 39 6 6 3 0 0 86 8 2206
2014 BI-01 41 44 4 11 0 0 0 84 11 22
2014 BI-02 42 40 7 7 4 0 0 82 11 561
2014 BI-03 45 41 6 5 3 0 0 86 8 849
2014 BI-04 52 35 5 5 2 0 0 88 7 562
2014 BI-05 56 35 6 3 1 1 0 91 3 172
2011 BI 50 39 6 4 1 0 0 89 6 2423
2011 BI-01 65 17 13 4 0 0 0 82 4 45
2011 BI-02 44 42 6 6 1 0 0 86 7 684
2011 BI-03 49 40 5 4 2 0 0 89 6 957
2011 BI-04 53 37 6 4 1 0 0 90 4 538
2011 BI-05 61 34 2 3 0 0 0 95 3 175
2008 BI 45 45 5 5 1 0 0 89 6 1967
2008 BI-01 46 44 6 4 0 0 0 90 4 52
2008 BI-02 40 46 6 6 1 0 0 87 7 556
2008 BI-03 45 45 5 5 1 0 0 90 6 778
2008 BI-04 48 45 4 3 1 0 0 92 4 395
2008 BI-05 50 43 3 3 1 1 0 93 4 147

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 13 30 19 21 15 2 0 45 36 2206
2014 BI-01 14 40 30 4 12 0 0 54 16 22
2014 BI-02 13 28 18 21 16 3 1 43 38 562
2014 BI-03 14 29 17 22 17 1 0 44 39 848
2014 BI-04 12 32 21 21 12 2 0 45 34 561
2014 BI-05 17 36 20 17 9 2 0 53 26 172
2011 BI 18 36 17 18 10 1 0 54 28 2428
2011 BI-01 33 18 17 11 17 0 4 53 30 45
2011 BI-02 15 33 17 21 12 2 0 49 33 685
2011 BI-03 18 36 17 18 10 1 0 55 29 958
2011 BI-04 18 39 19 14 9 1 0 57 24 540
2011 BI-05 25 40 15 12 7 1 0 66 19 175
2008 BI 16 35 19 17 11 2 0 52 29 1965
2008 BI-01 16 45 14 10 12 0 4 63 23 51
2008 BI-02 13 33 20 20 12 2 0 46 33 556
2008 BI-03 17 32 18 18 13 2 0 51 31 778
2008 BI-04 16 39 20 14 10 2 0 55 24 394
2008 BI-05 17 46 19 12 6 0 0 63 18 147

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 11 24 14 23 24 2 1 36 49 2208
2014 BI-01 18 18 13 26 24 0 0 36 50 22
2014 BI-02 11 20 12 24 30 2 1 32 56 562
2014 BI-03 11 24 15 23 25 2 1 36 48 849
2014 BI-04 11 26 15 23 20 3 2 39 46 562
2014 BI-05 15 31 17 19 16 1 1 47 35 172
2011 BI 14 30 15 19 19 2 1 45 39 2421
2011 BI-01 22 22 9 16 20 4 6 50 40 45
2011 BI-02 11 27 15 20 25 1 1 39 46 684
2011 BI-03 13 30 14 21 18 2 1 45 41 955
2011 BI-04 16 31 18 15 17 2 1 48 33 538
2011 BI-05 20 37 18 15 9 1 1 58 25 174
2008 BI 16 35 13 17 16 2 1 53 34 1965
2008 BI-01 6 27 13 29 21 4 0 35 52 52
2008 BI-02 15 30 13 20 19 2 1 46 40 553
2008 BI-03 17 37 12 15 16 2 1 56 32 779
2008 BI-04 18 36 13 15 16 1 1 55 32 395
2008 BI-05 20 42 14 13 9 0 1 63 23 147

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 20 45 13 14 7 0 0 65 22 2206
2014 BI-01 41 38 4 13 4 0 0 79 17 22
2014 BI-02 17 45 14 14 9 0 1 63 23 562
2014 BI-03 21 44 13 14 8 0 0 65 22 849
2014 BI-04 22 44 12 15 6 0 0 67 21 561
2014 BI-05 21 53 11 11 4 0 0 74 15 172
2011 BI 27 46 10 11 5 0 0 74 16 2424
2011 BI-01 45 30 7 13 5 0 0 75 18 44
2011 BI-02 25 49 12 10 4 0 0 73 15 684
2011 BI-03 26 47 10 12 4 1 0 73 17 957
2011 BI-04 29 45 10 10 5 0 0 74 15 539
2011 BI-05 33 41 8 13 5 0 0 74 18 175

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 27 40 15 12 6 0 0 67 18 2206
2014 BI-01 53 29 9 8 0 0 0 82 8 22
2014 BI-02 25 40 14 14 7 1 1 65 21 562
2014 BI-03 29 38 16 11 7 0 0 67 17 848
2014 BI-04 27 40 15 13 5 0 0 67 18 562
2014 BI-05 28 47 14 8 2 0 0 76 10 172

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 23 38 19 12 6 1 0 62 19 2205
2014 BI-01 36 39 12 4 4 0 4 79 9 22
2014 BI-02 23 40 19 12 5 1 0 64 17 562
2014 BI-03 23 38 19 12 8 1 0 61 20 848
2014 BI-04 24 37 21 12 6 0 0 61 18 561
2014 BI-05 27 39 16 16 3 1 0 65 19 172
2011 BI 31 42 14 9 2 1 1 75 11 2421
2011 BI-01 56 17 11 11 0 0 5 77 11 45
2011 BI-02 27 47 14 9 2 1 0 75 11 684
2011 BI-03 34 40 13 9 3 1 1 75 12 955
2011 BI-04 31 44 12 9 2 1 1 76 11 538
2011 BI-05 33 39 18 5 4 1 0 73 9 174

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 37 35 12 10 5 0 0 72 15 2207
2014 BI-01 45 31 12 9 0 4 0 78 9 22
2014 BI-02 40 34 12 8 4 1 1 75 13 562
2014 BI-03 37 33 12 10 7 0 0 71 17 849
2014 BI-04 38 34 12 10 5 0 0 72 16 562
2014 BI-05 31 43 13 11 2 0 0 74 13 172
2011 BI 40 39 9 8 4 0 0 79 11 2423
2011 BI-01 55 28 2 8 5 0 2 85 13 45
2011 BI-02 36 42 9 9 3 0 0 79 12 682
2011 BI-03 43 36 10 7 3 0 1 79 11 957
2011 BI-04 41 39 9 6 4 0 0 81 10 539
2011 BI-05 35 43 10 8 5 0 0 77 13 175

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 19 24 12 18 17 3 8 48 39 2207
2014 BI-01 27 30 9 25 0 4 4 62 28 22
2014 BI-02 25 28 10 15 12 3 6 59 30 562
2014 BI-03 18 22 12 17 17 2 10 46 40 849
2014 BI-04 15 22 14 17 21 4 7 42 42 562
2014 BI-05 18 23 12 25 19 1 2 42 46 172
2011 BI 22 23 9 18 18 2 6 50 40 2421
2011 BI-01 32 11 11 6 24 4 12 50 36 45
2011 BI-02 27 29 8 14 16 2 4 59 32 683
2011 BI-03 20 22 9 20 17 3 8 48 42 955
2011 BI-04 20 20 12 19 21 2 6 43 44 538
2011 BI-05 15 22 9 28 23 1 2 38 53 175
2008 BI 20 25 10 18 18 3 6 49 40 1968
2008 BI-01 23 31 4 19 17 2 4 57 39 52
2008 BI-02 22 29 9 18 13 3 6 55 35 556
2008 BI-03 19 24 9 17 18 4 8 50 40 779
2008 BI-04 20 22 12 18 21 3 4 45 42 395
2008 BI-05 16 25 10 23 25 1 1 41 48 147

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 28 37 20 9 5 0 0 66 14 2205
2014 BI-01 30 49 4 13 4 0 0 79 17 22
2014 BI-02 31 41 18 7 3 1 0 72 10 562
2014 BI-03 27 36 22 10 6 0 0 63 16 848
2014 BI-04 32 37 19 7 5 0 0 69 12 561
2014 BI-05 16 37 24 15 9 0 0 52 24 172
2011 BI 25 37 22 10 6 0 0 62 16 2426
2011 BI-01 31 43 13 6 4 0 2 76 11 45
2011 BI-02 23 40 22 9 5 0 0 63 15 684
2011 BI-03 27 35 22 10 6 0 0 62 16 958
2011 BI-04 27 38 22 8 6 0 0 65 13 540
2011 BI-05 13 31 27 17 12 0 0 44 29 174
2008 BI 19 34 24 13 9 0 0 54 21 1968
2008 BI-01 31 44 17 4 4 0 0 75 8 52
2008 BI-02 21 35 25 12 6 1 1 56 19 556
2008 BI-03 19 36 23 13 8 0 0 55 22 779
2008 BI-04 20 33 27 11 8 0 0 54 19 395
2008 BI-05 9 24 28 21 18 0 0 32 40 147

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 52 24 7 5 5 4 3 81 11 2208
2014 BI-01 70 18 12 0 0 0 0 88 0 22
2014 BI-02 51 23 6 5 7 4 4 80 13 562
2014 BI-03 53 22 7 5 6 4 3 81 12 849
2014 BI-04 52 26 8 5 4 3 2 83 9 563
2014 BI-05 54 28 10 4 1 1 2 85 5 172
2011 BI 48 28 8 6 5 3 2 80 12 2424
2011 BI-01 68 26 4 2 0 0 0 94 2 45
2011 BI-02 43 28 10 7 6 3 3 76 14 683
2011 BI-03 49 27 7 7 5 3 2 81 12 957
2011 BI-04 52 26 9 6 5 2 0 81 10 539
2011 BI-05 41 38 10 7 1 3 1 82 8 175

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 BI 17 46 37 2208
2014 BI-01 20 67 13 22
2014 BI-02 15 45 39 562
2014 BI-03 18 44 39 849
2014 BI-04 19 49 31 562
2014 BI-05 16 41 43 172
2011 BI 19 48 32 2424
2011 BI-01 22 38 40 45
2011 BI-02 18 51 31 685
2011 BI-03 18 49 33 956
2011 BI-04 21 47 33 539
2011 BI-05 21 47 32 174

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 BI 16 42 20 13 9 382
2014 BI-02 9 39 22 13 17 87
2014 BI-03 12 46 22 14 6 151
2014 BI-04 22 43 18 10 7 108
2014 BI-05 37 32 24 7 0 28
2011 BI 17 36 26 9 12 467
2011 BI-01 0 19 28 12 41 10
2011 BI-02 9 34 30 11 16 123
2011 BI-03 17 34 29 9 10 172
2011 BI-04 23 39 23 9 7 114
2011 BI-05 25 50 16 3 6 36
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Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 38 42 10 7 2 1 0 81 9 2205
2014 BI-01 31 52 5 9 4 0 0 83 12 22
2014 BI-02 33 42 13 10 2 1 0 76 12 562
2014 BI-03 38 44 10 6 3 0 0 81 8 848
2014 BI-04 43 40 8 6 2 1 0 83 8 561
2014 BI-05 48 43 6 2 1 1 0 91 3 172
2011 BI 37 43 11 6 2 1 0 81 8 2426
2011 BI-01 53 34 7 2 2 2 0 89 4 45
2011 BI-02 30 47 11 9 2 0 0 78 11 685
2011 BI-03 37 43 11 6 2 1 0 80 8 958
2011 BI-04 42 42 8 4 2 1 0 85 6 540
2011 BI-05 44 38 11 5 3 0 0 82 7 173
2008 BI 38 42 10 7 3 1 0 80 10 1966
2008 BI-01 35 50 14 0 0 2 0 86 0 52
2008 BI-02 32 45 12 6 4 0 0 78 10 556
2008 BI-03 38 41 9 8 3 1 0 79 11 778
2008 BI-04 44 38 8 7 2 1 0 83 9 394
2008 BI-05 43 43 7 3 3 1 0 87 6 147

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 17 42 20 14 5 2 0 60 20 2208
2014 BI-01 18 52 17 4 8 0 0 70 13 22
2014 BI-02 18 40 20 13 7 2 0 60 20 562
2014 BI-03 17 43 20 14 5 1 0 61 19 849
2014 BI-04 17 41 20 15 5 3 0 60 20 563
2014 BI-05 17 42 23 14 3 1 0 59 18 172
2011 BI 18 42 18 14 6 1 0 61 20 2426
2011 BI-01 26 42 11 9 7 4 0 72 17 45
2011 BI-02 16 41 21 14 6 2 0 59 20 685
2011 BI-03 20 41 16 15 6 1 0 62 21 957
2011 BI-04 17 46 20 12 4 1 0 64 16 539
2011 BI-05 17 42 17 19 6 1 0 59 24 175

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 14 37 23 10 4 13 0 58 16 2208
2014 BI-01 18 35 26 0 4 17 0 64 5 22
2014 BI-02 13 35 24 10 4 13 0 55 17 562
2014 BI-03 15 37 21 10 4 14 0 60 15 849
2014 BI-04 14 37 23 10 4 12 0 58 15 563
2014 BI-05 15 40 29 10 2 4 0 57 13 172
2011 BI 15 37 22 13 4 10 0 57 19 2425
2011 BI-01 26 34 17 7 7 8 0 66 15 45
2011 BI-02 12 33 26 14 3 12 0 51 20 683
2011 BI-03 16 37 19 12 5 10 0 60 20 957
2011 BI-04 15 39 22 10 4 10 0 60 15 540
2011 BI-05 13 42 20 17 4 3 0 57 22 175

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 8 28 40 16 5 1 2 21 38 2202
2014 BI-01 4 25 52 9 0 0 10 10 33 22
2014 BI-02 8 28 38 16 7 1 2 24 37 562
2014 BI-03 9 29 40 16 4 1 2 20 38 848
2014 BI-04 9 26 41 18 5 1 1 23 36 559
2014 BI-05 7 33 46 12 2 1 0 14 40 171
2011 BI 10 26 40 16 5 1 2 21 38 2425
2011 BI-01 4 26 30 22 4 2 11 31 35 45
2011 BI-02 9 27 41 16 6 0 1 22 36 684
2011 BI-03 11 27 39 15 6 1 3 21 39 958
2011 BI-04 12 24 41 18 3 0 2 22 36 539
2011 BI-05 10 35 41 12 2 0 0 15 45 174
2008 BI 10 30 38 14 5 1 1 20 42 1962
2008 BI-01 4 19 50 18 8 2 0 26 23 52
2008 BI-02 9 31 38 14 5 1 1 19 42 554
2008 BI-03 9 29 37 16 6 2 1 22 39 777
2008 BI-04 13 31 37 14 4 0 0 18 44 394
2008 BI-05 9 41 36 12 2 1 0 14 50 146

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 13 25 31 19 8 3 2 28 39 2199
2014 BI-01 21 12 30 5 18 4 10 27 38 22
2014 BI-02 12 29 31 15 8 3 2 25 43 562
2014 BI-03 15 24 29 20 7 3 3 29 41 844
2014 BI-04 12 21 30 24 10 2 2 35 34 559
2014 BI-05 11 27 41 13 7 1 0 20 38 172
2011 BI 11 22 31 23 10 2 2 34 34 2422
2011 BI-01 12 15 15 29 22 6 0 55 29 45
2011 BI-02 9 21 34 22 9 3 2 33 32 683
2011 BI-03 13 24 28 21 11 2 2 32 38 957
2011 BI-04 10 20 31 26 10 2 1 37 31 539
2011 BI-05 11 22 34 26 5 1 1 31 34 174
2008 BI 16 22 32 18 8 2 2 27 40 1962
2008 BI-01 11 8 31 35 5 8 2 45 21 52
2008 BI-02 15 23 31 17 8 3 2 27 40 554
2008 BI-03 17 21 31 18 8 2 2 27 40 777
2008 BI-04 15 23 33 19 8 2 1 28 39 394
2008 BI-05 15 31 35 12 6 0 0 18 46 146

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 29 28 25 10 5 1 2 16 59 2197
2014 BI-01 34 21 26 0 5 4 10 6 64 22
2014 BI-02 31 28 24 10 4 2 2 14 61 562
2014 BI-03 30 27 25 9 4 2 2 14 60 843
2014 BI-04 26 27 25 14 6 0 1 20 54 558
2014 BI-05 27 30 26 12 5 0 0 16 57 172
2011 BI 21 28 29 14 5 1 2 20 51 2422
2011 BI-01 13 22 23 16 17 4 4 36 39 45
2011 BI-02 17 28 32 15 5 2 2 20 46 684
2011 BI-03 21 28 28 14 6 1 2 20 51 956
2011 BI-04 24 29 27 14 4 1 2 19 54 539
2011 BI-05 29 29 27 13 2 0 0 14 58 174
2008 BI 20 26 30 14 5 2 2 20 49 1959
2008 BI-01 11 19 36 20 6 4 4 28 33 52
2008 BI-02 18 27 33 12 4 2 3 17 48 551
2008 BI-03 20 27 27 16 6 3 2 23 50 777
2008 BI-04 22 25 32 14 5 1 1 20 48 393
2008 BI-05 27 25 33 12 3 1 0 15 52 147

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 8 18 39 25 8 1 2 34 26 2198
2014 BI-01 4 13 17 43 13 0 10 62 19 22
2014 BI-02 6 12 37 30 12 1 2 43 18 561
2014 BI-03 7 19 40 25 6 0 2 32 27 846
2014 BI-04 9 20 41 23 7 0 1 30 29 557
2014 BI-05 10 27 45 16 2 0 0 18 37 172
2011 BI 8 18 36 27 9 1 2 37 26 2419
2011 BI-01 7 4 23 40 22 2 2 64 11 44
2011 BI-02 5 13 36 34 10 1 2 45 18 684
2011 BI-03 6 18 35 28 10 1 2 39 25 955
2011 BI-04 11 21 39 22 6 1 1 28 33 539
2011 BI-05 16 26 43 13 2 0 1 15 42 172
2008 BI 9 20 37 23 8 1 1 32 30 1961
2008 BI-01 2 6 29 45 17 0 2 63 8 52
2008 BI-02 6 15 40 26 10 2 1 38 22 555
2008 BI-03 7 20 35 25 10 2 2 35 28 775
2008 BI-04 13 25 42 17 3 0 1 21 37 393
2008 BI-05 20 36 29 11 3 0 0 15 56 147

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 23 29 28 12 4 1 2 17 54 2199
2014 BI-01 17 25 31 8 9 0 10 19 47 22
2014 BI-02 20 24 29 16 7 2 3 24 46 561
2014 BI-03 24 30 26 12 4 1 2 16 57 846
2014 BI-04 21 32 30 11 4 1 1 15 55 559
2014 BI-05 27 35 29 7 1 0 1 8 63 171
2011 BI 22 28 28 13 6 1 2 20 51 2422
2011 BI-01 9 18 26 23 21 2 0 45 28 45
2011 BI-02 21 27 29 14 6 1 2 21 49 684
2011 BI-03 22 27 26 14 6 1 3 22 51 957
2011 BI-04 23 28 30 11 4 2 2 16 53 537
2011 BI-05 22 37 28 8 4 0 1 12 60 174
2008 BI 21 26 28 14 8 2 2 22 49 1963
2008 BI-01 9 17 29 22 14 4 6 39 29 52
2008 BI-02 18 26 27 14 9 3 3 24 47 554
2008 BI-03 21 24 26 14 9 3 3 24 48 777
2008 BI-04 22 28 30 13 5 0 1 18 51 394
2008 BI-05 26 31 34 6 3 0 0 9 57 147

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 9 15 28 29 13 2 4 45 25 2200
2014 BI-01 13 9 13 26 13 8 18 53 29 22
2014 BI-02 11 15 26 26 15 4 4 44 27 562
2014 BI-03 9 17 28 29 11 2 4 43 27 848
2014 BI-04 8 12 26 35 14 1 5 52 20 557
2014 BI-05 5 18 41 25 9 0 3 34 24 171
2011 BI 9 19 28 25 12 2 4 40 30 2418
2011 BI-01 11 5 13 24 25 6 15 63 20 45
2011 BI-02 8 19 29 25 11 3 4 38 30 680
2011 BI-03 10 21 26 24 12 3 4 39 33 955
2011 BI-04 9 17 31 27 12 2 2 41 27 539
2011 BI-05 10 19 31 29 8 1 3 38 30 174
2008 BI 14 24 27 21 9 3 2 32 39 1964
2008 BI-01 6 8 25 30 17 6 8 55 15 52
2008 BI-02 12 22 25 21 14 3 2 37 37 555
2008 BI-03 15 24 27 19 9 3 3 30 42 777
2008 BI-04 13 25 32 22 5 2 1 28 39 394
2008 BI-05 13 32 32 17 4 0 1 21 46 147

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 24 26 30 11 5 2 3 17 52 2203
2014 BI-01 17 30 30 0 9 4 10 11 54 22
2014 BI-02 25 25 29 9 6 3 3 16 53 561
2014 BI-03 25 26 30 10 5 2 3 15 54 847
2014 BI-04 20 24 32 15 6 2 2 21 46 561
2014 BI-05 26 28 31 10 3 0 1 14 55 172

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 63 32 3 1 0 0 0 95 2 2207
2014 BI-01 62 33 4 0 0 0 0 96 0 22
2014 BI-02 62 33 3 1 1 0 0 95 2 561
2014 BI-03 66 29 3 1 0 0 0 95 2 849
2014 BI-04 60 35 3 1 0 0 0 95 2 563
2014 BI-05 66 31 3 0 0 0 0 97 0 172
2011 BI 64 31 3 2 0 0 0 95 2 2423
2011 BI-01 81 13 6 0 0 0 0 94 0 45
2011 BI-02 60 35 3 2 0 0 0 95 2 684
2011 BI-03 64 31 3 2 0 0 0 95 2 956
2011 BI-04 66 30 2 1 1 0 0 96 2 538
2011 BI-05 68 28 2 1 1 0 0 97 1 175

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 43 31 8 10 6 1 0 76 16 2206
2014 BI-01 36 44 12 4 4 0 0 80 8 22
2014 BI-02 42 33 8 10 6 1 0 76 16 562
2014 BI-03 45 29 9 10 5 1 1 75 16 849
2014 BI-04 41 34 7 9 8 1 0 75 17 562
2014 BI-05 54 29 7 7 2 1 0 84 9 172

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 47 38 6 6 2 0 0 86 8 2208
2014 BI-01 70 21 4 0 4 0 0 91 4 22
2014 BI-02 45 42 5 6 2 0 0 87 7 562
2014 BI-03 49 37 6 6 2 0 0 86 8 849
2014 BI-04 46 38 7 8 2 0 0 84 10 563
2014 BI-05 51 42 3 3 1 0 0 93 4 172

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 41 35 13 3 2 5 1 81 5 2206
2014 BI-01 66 17 13 0 0 4 0 86 0 22
2014 BI-02 35 39 15 4 1 6 0 78 6 562
2014 BI-03 43 33 13 2 2 6 1 82 5 848
2014 BI-04 44 34 13 3 2 5 0 82 5 562
2014 BI-05 43 34 16 4 2 1 1 78 6 172

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 36 40 12 6 2 4 0 79 9 2206
2014 BI-01 62 30 4 0 0 4 0 96 0 22
2014 BI-02 32 43 12 7 2 4 0 78 9 562
2014 BI-03 36 39 12 6 3 4 0 79 9 848
2014 BI-04 38 40 12 5 2 3 0 80 7 561
2014 BI-05 41 37 11 7 2 1 1 79 9 172
2011 BI 30 42 16 6 3 4 0 75 9 2422
2011 BI-01 52 26 13 7 2 0 0 78 9 44
2011 BI-02 27 44 16 6 2 4 0 74 9 685
2011 BI-03 31 40 15 6 3 4 0 75 9 957
2011 BI-04 30 42 16 6 3 3 0 74 9 536
2011 BI-05 28 51 14 5 1 2 0 81 5 175

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 41 38 11 7 3 0 0 80 9 2205
2014 BI-01 62 30 8 0 0 0 0 92 0 22
2014 BI-02 42 37 10 9 2 0 0 80 11 562
2014 BI-03 40 38 11 6 4 0 0 78 10 848
2014 BI-04 42 41 9 4 3 1 0 84 7 562
2014 BI-05 45 36 10 8 1 0 0 81 9 170
2011 BI 36 41 13 7 3 0 0 77 10 2426
2011 BI-01 59 19 9 11 2 0 0 78 13 44
2011 BI-02 32 44 14 6 3 1 0 77 9 685
2011 BI-03 36 42 11 7 4 1 0 78 11 958
2011 BI-04 35 40 14 7 3 0 0 76 10 539
2011 BI-05 40 38 12 7 3 1 0 79 10 175
2008 BI 29 41 14 10 5 0 0 71 15 1967
2008 BI-01 32 46 12 6 4 0 0 79 9 52
2008 BI-02 29 42 15 8 5 1 0 72 13 555
2008 BI-03 30 39 13 11 6 1 0 70 17 779
2008 BI-04 26 44 14 11 4 0 0 71 15 395
2008 BI-05 31 43 14 7 6 0 0 74 12 147

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 29 32 14 9 7 5 4 67 17 2207
2014 BI-01 49 35 4 4 4 4 0 87 9 22
2014 BI-02 28 33 13 10 6 6 4 67 18 562
2014 BI-03 28 31 15 8 8 5 6 65 18 848
2014 BI-04 29 33 14 10 7 4 4 67 18 563
2014 BI-05 35 40 14 6 2 1 3 78 8 172

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 42 42 8 4 1 2 0 87 6 2207
2014 BI-01 48 40 8 4 0 0 0 87 4 22
2014 BI-02 37 49 8 4 1 1 0 87 6 561
2014 BI-03 45 39 8 4 1 3 0 87 5 849
2014 BI-04 42 43 8 4 1 2 0 86 6 562
2014 BI-05 50 40 5 2 1 2 0 92 3 172
2011 BI 38 41 12 6 2 2 0 81 7 2424
2011 BI-01 46 29 13 3 2 7 0 81 5 45
2011 BI-02 31 44 15 7 1 3 0 77 8 685
2011 BI-03 40 39 12 6 1 2 0 80 7 955
2011 BI-04 39 42 10 5 2 2 0 82 7 539
2011 BI-05 48 39 6 5 2 0 0 87 7 175

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 33 40 11 8 3 3 1 77 12 2208
2014 BI-01 44 17 22 9 8 0 0 61 16 22
2014 BI-02 32 44 12 8 2 2 1 78 10 561
2014 BI-03 34 40 10 9 3 4 1 77 12 849
2014 BI-04 32 38 13 8 4 4 1 73 13 563
2014 BI-05 41 44 7 6 1 1 0 86 7 172
2011 BI 29 38 13 10 5 5 1 71 16 2426
2011 BI-01 42 31 7 4 7 4 4 80 12 45
2011 BI-02 28 41 12 10 3 5 1 73 14 684
2011 BI-03 29 37 13 11 5 5 1 70 16 957
2011 BI-04 27 35 15 10 6 6 1 66 17 540
2011 BI-05 32 44 9 10 4 0 1 76 15 175
2008 BI 23 36 15 13 8 6 1 62 22 1967
2008 BI-01 15 42 21 14 4 2 2 59 18 51
2008 BI-02 23 35 15 13 7 7 0 62 22 556
2008 BI-03 24 34 15 13 8 6 1 62 22 779
2008 BI-04 19 38 15 14 9 6 0 60 24 395
2008 BI-05 27 44 12 8 5 3 1 74 13 147

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 21 37 20 11 5 5 1 61 17 2206
2014 BI-01 23 26 31 8 8 4 0 51 16 22
2014 BI-02 18 41 20 10 4 5 1 63 16 561
2014 BI-03 20 37 22 11 5 5 1 60 17 848
2014 BI-04 21 35 19 12 7 5 0 59 21 563
2014 BI-05 32 38 14 9 3 3 1 73 13 172
2011 BI 14 37 22 14 7 5 1 54 22 2421
2011 BI-01 21 22 17 13 9 11 7 53 27 43
2011 BI-02 13 35 22 14 7 7 1 52 24 684
2011 BI-03 14 36 22 14 7 6 1 54 22 957
2011 BI-04 13 37 24 13 7 4 1 53 22 538
2011 BI-05 14 49 18 13 5 1 0 64 18 174

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 12 21 19 18 16 12 2 39 40 2207
2014 BI-01 23 12 23 17 13 12 0 40 34 22
2014 BI-02 14 24 18 20 14 10 1 42 38 561
2014 BI-03 11 20 19 17 16 14 2 37 40 849
2014 BI-04 10 21 18 19 17 13 1 36 43 562
2014 BI-05 17 25 24 14 10 8 2 47 27 172
2011 BI 10 22 18 19 15 14 2 38 40 2422
2011 BI-01 25 17 9 11 14 18 7 55 33 44
2011 BI-02 10 25 17 18 15 13 2 42 38 682
2011 BI-03 10 21 19 20 14 15 2 37 40 956
2011 BI-04 9 19 18 19 17 16 2 35 44 540
2011 BI-05 13 23 22 16 13 10 3 41 34 175

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 24 50 7 15 5 0 0 73 20 2206
2014 BI-01 52 44 4 0 0 0 0 96 0 22
2014 BI-02 24 49 6 17 4 0 0 73 21 562
2014 BI-03 25 49 6 14 6 0 0 73 20 848
2014 BI-04 20 53 8 15 4 0 0 73 20 562
2014 BI-05 25 51 5 15 4 0 0 76 19 172
2011 BI 29 51 4 12 4 0 0 80 15 2426
2011 BI-01 49 34 6 11 0 0 0 83 11 45
2011 BI-02 28 52 5 12 3 0 0 80 15 684
2011 BI-03 28 51 5 12 4 0 0 79 16 957
2011 BI-04 29 52 4 12 3 0 0 81 15 540
2011 BI-05 33 49 2 11 5 0 0 82 16 175
2008 BI 30 50 5 10 4 0 0 81 15 1967
2008 BI-01 42 39 0 15 4 0 0 81 19 52
2008 BI-02 27 53 6 10 4 0 0 80 14 555
2008 BI-03 33 48 4 11 4 0 0 81 15 779
2008 BI-04 28 54 4 9 5 0 0 83 14 395
2008 BI-05 31 48 6 10 5 0 0 79 15 147

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 36 35 8 11 10 0 0 71 21 2207
2014 BI-01 52 48 0 0 0 0 0 100 0 22
2014 BI-02 39 40 7 8 5 0 0 79 14 562
2014 BI-03 36 35 8 12 8 0 0 72 20 849
2014 BI-04 31 32 8 14 14 0 0 63 28 562
2014 BI-05 35 31 6 11 17 0 0 66 28 172
2011 BI 40 37 8 10 5 0 0 77 15 2422
2011 BI-01 48 32 11 2 6 0 0 80 9 45
2011 BI-02 39 38 9 9 4 0 0 78 13 683
2011 BI-03 39 39 8 10 4 0 0 78 14 955
2011 BI-04 40 35 8 10 8 0 0 74 18 539
2011 BI-05 43 34 9 9 5 0 0 77 14 175

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 46 38 9 6 1 0 0 84 7 2204
2014 BI-01 45 47 4 0 4 0 0 91 4 22
2014 BI-02 46 41 6 5 1 0 0 87 6 562
2014 BI-03 47 36 9 6 1 0 0 84 7 848
2014 BI-04 42 38 10 8 1 1 0 81 9 560
2014 BI-05 49 33 11 6 1 0 0 82 7 172

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 69 18 6 3 2 1 1 89 5 2207
2014 BI-01 61 23 12 0 4 0 0 84 4 22
2014 BI-02 69 20 5 3 1 1 1 90 4 562
2014 BI-03 70 17 5 3 2 1 2 90 5 849
2014 BI-04 66 19 6 5 2 1 1 87 7 562
2014 BI-05 70 17 8 1 2 1 1 89 3 172
2011 BI 71 19 5 3 1 1 1 91 4 2427
2011 BI-01 78 11 4 2 0 2 2 93 2 45
2011 BI-02 72 19 4 2 1 1 1 92 3 685
2011 BI-03 70 19 3 4 2 1 2 91 5 957
2011 BI-04 69 19 6 4 1 1 1 89 5 540
2011 BI-05 71 19 6 2 1 2 0 91 3 175
2008 BI 71 18 4 4 1 1 1 91 6 1965
2008 BI-01 73 19 2 4 0 2 0 94 4 52
2008 BI-02 70 21 4 3 2 0 1 92 4 555
2008 BI-03 73 15 3 4 2 1 1 90 6 779
2008 BI-04 70 18 5 5 1 1 1 89 6 393
2008 BI-05 71 20 3 3 1 1 1 92 4 147

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 67 15 5 7 4 0 2 84 12 2204
2014 BI-01 52 27 0 4 16 0 0 79 21 22
2014 BI-02 70 15 5 6 1 0 2 87 8 561
2014 BI-03 66 14 4 8 5 0 3 82 14 848
2014 BI-04 66 14 5 8 4 1 1 82 13 561
2014 BI-05 68 17 6 5 3 0 1 86 8 172
2011 BI 69 13 4 7 4 0 1 84 12 2427
2011 BI-01 76 7 8 4 0 0 4 87 5 45
2011 BI-02 71 14 5 6 2 0 1 86 9 685
2011 BI-03 68 13 4 8 5 0 2 82 14 957
2011 BI-04 69 13 4 8 5 0 1 83 12 540
2011 BI-05 68 15 3 9 4 0 0 84 13 175
2008 BI 69 13 4 8 5 0 1 83 12 1964
2008 BI-01 75 15 4 4 2 0 0 90 6 52
2008 BI-02 67 17 6 6 4 0 1 85 9 556
2008 BI-03 70 9 3 9 6 0 2 81 15 777
2008 BI-04 69 15 3 8 4 1 1 85 12 393
2008 BI-05 66 18 6 5 6 0 0 84 11 147

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 73 11 4 4 3 0 4 88 8 2206
2014 BI-01 83 9 0 8 0 0 0 92 8 22
2014 BI-02 76 10 4 2 2 0 5 92 4 562
2014 BI-03 73 10 4 5 4 0 5 87 9 848
2014 BI-04 70 13 6 5 4 0 2 85 10 563
2014 BI-05 69 20 3 4 2 0 2 90 6 172
2011 BI 70 12 5 5 4 1 3 86 9 2425
2011 BI-01 73 7 2 2 6 0 9 88 9 45
2011 BI-02 74 10 5 3 2 1 4 89 6 684
2011 BI-03 70 12 3 6 5 1 4 86 11 958
2011 BI-04 68 13 7 7 3 0 2 82 10 538
2011 BI-05 63 21 4 6 5 0 2 85 11 175
2008 BI 70 10 5 4 5 1 6 85 10 1966
2008 BI-01 73 4 8 4 6 0 6 82 10 52
2008 BI-02 72 9 4 3 3 0 8 88 7 554
2008 BI-03 70 9 5 4 6 1 6 84 11 779
2008 BI-04 68 10 5 5 6 1 4 83 12 395
2008 BI-05 65 17 6 8 4 0 0 82 12 147

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 79 10 3 2 2 0 4 93 4 2207
2014 BI-01 91 5 0 4 0 0 0 96 4 22
2014 BI-02 81 11 3 0 1 0 4 95 2 561
2014 BI-03 80 8 3 2 2 0 5 92 4 849
2014 BI-04 75 12 5 3 2 1 2 89 6 563
2014 BI-05 82 12 1 1 2 1 1 95 3 172
2011 BI 78 9 5 2 2 0 4 91 4 2426
2011 BI-01 87 0 2 2 0 0 9 95 2 45
2011 BI-02 79 7 5 1 2 1 5 91 4 684
2011 BI-03 78 9 4 2 3 0 4 91 5 959
2011 BI-04 76 11 5 3 2 1 2 89 5 539
2011 BI-05 79 8 6 1 3 0 2 90 4 174
2008 BI 79 7 3 2 3 0 6 92 6 1959
2008 BI-01 80 11 4 0 2 0 4 94 2 52
2008 BI-02 80 6 3 2 1 1 8 93 4 553
2008 BI-03 79 6 3 3 3 0 6 91 6 774
2008 BI-04 77 8 4 2 4 1 4 90 6 395
2008 BI-05 83 9 0 3 4 0 1 93 7 147

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 60 17 8 5 3 1 5 82 9 2207
2014 BI-01 57 17 4 4 0 4 13 90 4 22
2014 BI-02 64 14 8 4 1 2 7 85 6 562
2014 BI-03 61 16 8 5 3 1 6 82 9 849
2014 BI-04 57 19 10 6 4 1 3 79 11 561
2014 BI-05 54 28 6 6 4 0 2 84 10 172

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 64 20 6 3 2 2 3 89 5 2206
2014 BI-01 65 27 0 0 0 4 4 100 0 22
2014 BI-02 66 18 5 3 1 3 4 91 3 561
2014 BI-03 66 18 5 3 2 2 4 89 6 848
2014 BI-04 60 22 8 3 2 2 3 87 5 562
2014 BI-05 62 26 5 4 0 2 1 91 4 172
2011 BI 68 17 6 3 1 2 3 89 4 2424
2011 BI-01 76 7 4 0 2 0 11 93 2 45
2011 BI-02 67 17 7 2 1 4 3 90 3 683
2011 BI-03 68 18 6 3 2 1 3 89 5 957
2011 BI-04 68 18 7 3 1 2 2 89 4 539
2011 BI-05 67 18 6 4 1 2 2 89 5 175
2008 BI 66 17 7 3 1 2 3 88 5 1968
2008 BI-01 69 6 11 4 2 4 4 81 6 52
2008 BI-02 62 20 9 2 1 2 3 87 3 556
2008 BI-03 68 14 5 4 2 2 4 88 7 779
2008 BI-04 67 19 7 3 2 2 2 88 4 395
2008 BI-05 70 18 6 1 1 1 1 91 3 147

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 BI 15 85 2208
2014 BI-02 13 87 562
2014 BI-03 16 84 849
2014 BI-04 15 85 562
2014 BI-05 10 90 172

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 45 326
2014 BI-02 52 73
2014 BI-03 47 136
2014 BI-04 43 84

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 61 326
2014 BI-02 56 73
2014 BI-03 62 136
2014 BI-04 62 84
2014 BI-05 44 18

Question 64c. From whom did you experience harassment on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 9 326
2014 BI-03 7 136
2014 BI-04 10 84
2014 BI-05 45 18

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 0 326
2014 BI-02 0 73
2014 BI-03 0 136
2014 BI-04 0 84
2014 BI-05 0 18

Question 64e. From whom did you experience harassment on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 6 326
2014 BI-03 7 136
2014 BI-04 9 84
2014 BI-05 0 18

Question 64f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 10 326
2014 BI-02 22 73
2014 BI-03 9 136

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 3 326
2014 BI-02 7 73

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 35 325
2014 BI-02 32 73
2014 BI-03 35 135
2014 BI-04 35 84
2014 BI-05 50 18

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 40 325
2014 BI-02 42 73
2014 BI-03 39 135
2014 BI-04 44 84

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 44 325
2014 BI-02 38 73
2014 BI-03 43 135
2014 BI-04 51 84
2014 BI-05 38 18

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 32 325
2014 BI-02 28 73
2014 BI-03 30 135
2014 BI-04 34 84
2014 BI-05 33 18

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 33 325
2014 BI-02 36 73
2014 BI-03 32 135
2014 BI-04 37 84

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 54 325
2014 BI-02 64 73
2014 BI-03 57 135
2014 BI-04 44 84
2014 BI-05 46 18

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 35 325
2014 BI-02 29 73
2014 BI-03 33 135
2014 BI-04 39 84
2014 BI-05 45 18

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI-02 0 73
2014 BI-04 0 84
2014 BI-05 0 18

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 6 325
2014 BI-02 11 73
2014 BI-03 6 135
2014 BI-05 0 18

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 11 325
2014 BI-02 7 73
2014 BI-03 9 135
2014 BI-04 18 84

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 48 325
2014 BI-02 38 73
2014 BI-03 43 135
2014 BI-04 60 84
2014 BI-05 50 18

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 22 325
2014 BI-02 31 73
2014 BI-03 20 135
2014 BI-04 17 84
2014 BI-05 34 18

Question 65m. Please indicate the nature of the harassment you experienced. Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 12 325
2014 BI-02 9 73
2014 BI-03 10 135
2014 BI-04 15 84

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 53 325
2014 BI-02 43 73
2014 BI-03 56 136
2014 BI-04 59 83
2014 BI-05 62 18

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 32 325
2014 BI-02 30 73
2014 BI-03 33 136
2014 BI-04 29 83
2014 BI-05 45 18

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 12 325
2014 BI-03 10 136
2014 BI-04 14 83
2014 BI-05 29 18

Question 66d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 17 325
2014 BI-02 13 73
2014 BI-03 18 136
2014 BI-04 18 83
2014 BI-05 28 18

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 16 325
2014 BI-02 10 73
2014 BI-03 16 136
2014 BI-04 19 83
2014 BI-05 29 18

Question 66f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 5 325
2014 BI-03 6 136
2014 BI-05 0 18

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 15 325
2014 BI-02 21 73
2014 BI-03 17 136
2014 BI-04 7 83

Question 66h. What action(s) did you take to address the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 12 325
2014 BI-02 7 73
2014 BI-03 11 136
2014 BI-04 17 83

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 BI 27 325
2014 BI-02 37 73
2014 BI-03 26 136
2014 BI-04 23 83

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 9 309
2014 BI-02 10 71
2014 BI-03 9 128
2014 BI-04 10 79

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 19 309
2014 BI-02 35 71
2014 BI-03 17 128
2014 BI-04 11 79

Question 67c. Why did you not file a grievance or a formal complaint about the harassment you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 9 309
2014 BI-02 12 71
2014 BI-03 10 128
2014 BI-04 9 79

Question 67d. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 9 309
2014 BI-02 12 71
2014 BI-03 8 128

Question 67e. Why did you not file a grievance or a formal complaint about the harassment you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 13 309
2014 BI-02 10 71
2014 BI-03 13 128
2014 BI-04 13 79

Question 67f. Why did you not file a grievance or a formal complaint about the harassment you experienced? The individual left or changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 9 309
2014 BI-02 8 71
2014 BI-03 8 128

Question 67g. Why did you not file a grievance or a formal complaint about the harassment you experienced? I changed jobs.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 11 309
2014 BI-02 11 71
2014 BI-03 13 128
2014 BI-04 9 79
2014 BI-05 0 18

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 7 309
2014 BI-02 7 71
2014 BI-03 9 128
2014 BI-04 7 79
2014 BI-05 0 18

Question 67i. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was too distraught.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 12 309
2014 BI-02 12 71
2014 BI-03 11 128
2014 BI-04 14 79

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 28 309
2014 BI-02 22 71
2014 BI-03 31 128
2014 BI-04 26 79
2014 BI-05 30 18

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 7 309
2014 BI-03 8 128
2014 BI-04 7 79

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 50 309
2014 BI-02 48 71
2014 BI-03 51 128
2014 BI-04 48 79
2014 BI-05 33 18

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI-02 0 71
2014 BI-05 0 18

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 52 309
2014 BI-02 49 71
2014 BI-03 52 128
2014 BI-04 56 79
2014 BI-05 26 18

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 BI 12 309
2014 BI-02 12 71
2014 BI-03 12 128
2014 BI-04 13 79

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 12 16 18 8 5 34 8 47 22 2210
2014 BI-01 18 22 14 0 0 30 16 75 0 22
2014 BI-02 12 15 17 8 5 34 9 48 22 562
2014 BI-03 11 14 17 9 4 34 10 46 23 849
2014 BI-04 11 15 19 8 6 35 6 44 24 564
2014 BI-05 15 27 17 5 1 31 3 64 10 172

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 BI 22 32 19 7 4 15 1 65 12 2207
2014 BI-01 44 31 9 0 0 16 0 89 0 22
2014 BI-02 20 35 20 6 3 15 1 66 11 561
2014 BI-03 22 31 19 7 4 15 2 64 13 849
2014 BI-04 21 29 18 7 5 18 2 63 15 563
2014 BI-05 27 39 19 6 1 6 0 71 8 172
2011 BI 26 37 18 6 3 10 0 70 10 2422
2011 BI-01 43 33 6 5 7 6 0 81 12 45
2011 BI-02 26 41 17 7 2 7 0 73 9 684
2011 BI-03 26 35 18 6 3 11 0 69 10 954
2011 BI-04 24 35 19 5 3 14 0 68 9 539
2011 BI-05 23 44 20 8 2 3 0 69 10 175

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 BI 6 94 2207
2014 BI-01 0 100 22
2014 BI-02 5 95 562
2014 BI-03 6 94 847
2014 BI-04 8 92 563
2014 BI-05 6 94 172

Question 75a. From whom did you experience discrimination on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 31 141
2014 BI-02 32 29
2014 BI-03 34 54
2014 BI-04 28 43

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 88 141
2014 BI-02 83 29
2014 BI-03 89 54
2014 BI-04 89 43
2014 BI-05 89 10

Question 75c. From whom did you experience discrimination on the job? Individuals working for me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI-02 0 29
2014 BI-04 0 43

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI-02 0 29
2014 BI-03 0 54
2014 BI-04 0 43
2014 BI-05 0 10

Question 75e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI-04 0 43
2014 BI-05 0 10

Question 75f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 7 141
2014 BI-02 17 29
2014 BI-05 0 10

Question 75g. From whom did you experience discrimination on the job? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 4 141
2014 BI-05 0 10

Question 76a. Please indicate the type of discrimination you experienced. Race
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 18 141
2014 BI-03 21 54
2014 BI-04 23 43

Question 76b. Please indicate the type of discrimination you experienced. National or ethnic origin
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 16 141
2014 BI-03 22 54
2014 BI-04 12 43

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 10 141
2014 BI-02 0 29
2014 BI-04 19 43

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 6 141

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 32 141
2014 BI-02 37 29
2014 BI-03 29 54
2014 BI-04 21 43
2014 BI-05 60 10

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 31 141
2014 BI-02 34 29
2014 BI-03 26 54
2014 BI-04 40 43

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI-04 0 43

Question 76h. Please indicate the type of discrimination you experienced. Marital status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 4 141
2014 BI-05 0 10

Question 76i. Please indicate the type of discrimination you experienced. Family status
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 15 141
2014 BI-02 23 29
2014 BI-03 17 54

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 14 141
2014 BI-02 20 29
2014 BI-03 9 54
2014 BI-04 14 43

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 0 141
2014 BI-02 0 29
2014 BI-03 0 54
2014 BI-04 0 43
2014 BI-05 0 10

Question 76l. Please indicate the type of discrimination you experienced. Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 22 141
2014 BI-02 36 29
2014 BI-03 17 54
2014 BI-04 23 43

Question 77a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 27 141
2014 BI-02 28 29
2014 BI-03 30 54
2014 BI-04 21 43

Question 77b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 16 141
2014 BI-02 17 29
2014 BI-03 22 54

Question 77c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 7 141
2014 BI-03 10 54

Question 77d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 15 141
2014 BI-02 20 29
2014 BI-03 11 54
2014 BI-04 11 43

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 9 141

Question 77f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 5 141
2014 BI-02 0 29
2014 BI-03 9 54
2014 BI-05 0 10

Question 77g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 7 141

Question 77h. What action(s) did you take to address the discrimination you experienced? Other
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 11 141
2014 BI-03 11 54
2014 BI-04 14 43

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 BI 52 141
2014 BI-02 45 29
2014 BI-03 50 54
2014 BI-04 63 43

Question 78a. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 BI-05 0 10

Question 78b. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 BI 19 134
2014 BI-02 30 29
2014 BI-03 19 49

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 BI 5