2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AR

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 25 44 12 12 6 1 0 69 18 166
2014 AR-04 23 36 13 17 11 0 0 59 28 55
2014 AR-05 31 46 6 12 5 0 0 77 17 44
2014 AR-06 20 59 14 7 0 0 0 79 7 35
2011 AR 31 44 13 8 4 0 0 75 12 192
2011 AR-03 37 39 5 13 5 0 0 76 19 16
2011 AR-04 30 39 17 9 5 0 0 69 15 64
2011 AR-05 15 51 15 13 7 0 0 66 20 49
2011 AR-06 44 41 12 3 0 0 0 85 3 39
2011 AR-07 39 41 10 10 0 0 0 80 10 10
2008 AR 30 51 7 8 3 0 0 81 11 132
2008 AR-03 9 62 9 9 9 0 0 72 19 11
2008 AR-04 39 53 3 3 3 0 0 92 5 38
2008 AR-05 24 49 13 11 3 0 0 73 14 37
2008 AR-06 24 59 7 7 3 0 0 84 10 29

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 65 31 2 1 0 1 0 97 1 166
2014 AR-04 57 39 4 0 0 0 0 96 0 55
2014 AR-05 74 24 0 2 0 0 0 98 2 44
2014 AR-06 63 34 3 0 0 0 0 97 0 35
2011 AR 65 31 2 2 0 0 0 96 2 192
2011 AR-03 74 20 6 0 0 0 0 94 0 16
2011 AR-04 61 32 4 1 1 0 0 93 3 64
2011 AR-05 55 43 0 2 0 0 0 98 2 49
2011 AR-06 72 23 3 3 0 0 0 95 3 39
2011 AR-07 90 10 0 0 0 0 0 100 0 10

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 59 28 7 3 1 1 0 89 4 166
2014 AR-04 53 36 7 4 0 0 0 89 4 55
2014 AR-05 57 33 10 0 0 0 0 90 0 44
2014 AR-06 69 16 9 6 0 0 0 85 6 35
2011 AR 54 34 9 3 0 0 0 88 3 191
2011 AR-03 68 24 8 0 0 0 0 92 0 16
2011 AR-04 50 38 8 4 0 0 0 88 4 64
2011 AR-05 44 38 13 4 0 0 0 82 4 48
2011 AR-06 67 25 8 0 0 0 0 92 0 39
2011 AR-07 69 20 0 10 0 0 0 90 10 10

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 40 39 10 7 2 1 1 81 9 166
2014 AR-04 33 45 10 8 2 0 2 80 10 55
2014 AR-05 40 40 10 10 0 0 0 80 10 44
2014 AR-06 46 41 9 4 0 0 0 87 4 35
2011 AR 37 44 13 4 2 1 0 81 6 192
2011 AR-03 55 21 5 13 5 0 0 76 19 16
2011 AR-04 39 34 16 8 2 2 0 74 10 64
2011 AR-05 23 48 22 2 4 0 0 72 7 49
2011 AR-06 41 55 4 0 0 0 0 96 0 39
2011 AR-07 49 51 0 0 0 0 0 100 0 10
2008 AR 34 50 8 6 1 2 0 85 7 133
2008 AR-03 15 66 19 0 0 0 0 81 0 11
2008 AR-04 49 43 0 5 0 3 0 94 6 38
2008 AR-05 23 56 13 6 3 0 0 79 8 38
2008 AR-06 24 63 10 3 0 0 0 87 3 29

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 21 37 19 11 10 2 0 59 21 166
2014 AR-04 25 32 21 14 6 2 0 59 20 55
2014 AR-05 14 39 22 9 16 0 0 52 25 44
2014 AR-06 17 43 18 11 10 0 0 61 21 35
2011 AR 22 36 19 12 11 0 0 58 23 192
2011 AR-03 29 40 6 14 11 0 0 69 25 16
2011 AR-04 20 36 22 9 12 0 0 56 21 64
2011 AR-05 10 34 20 15 19 2 0 45 35 49
2011 AR-06 26 38 23 13 0 0 0 64 13 39
2011 AR-07 29 41 0 10 20 0 0 69 31 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 21 36 20 14 7 1 1 58 22 166
2014 AR-04 22 30 27 9 10 0 2 53 19 55
2014 AR-05 20 34 15 24 6 0 0 54 31 44
2014 AR-06 11 59 15 8 7 0 0 70 15 35
2011 AR 20 37 22 11 9 0 0 58 20 191
2011 AR-03 37 38 0 8 17 0 0 75 25 16
2011 AR-04 12 40 25 13 10 0 0 52 24 63
2011 AR-05 12 35 31 6 14 2 0 48 20 49
2011 AR-06 30 34 16 20 0 0 0 64 20 39
2011 AR-07 18 41 31 10 0 0 0 59 10 10
2008 AR 15 37 15 20 12 0 0 53 32 133
2008 AR-03 19 16 19 27 19 0 0 35 46 11
2008 AR-04 25 41 8 13 13 0 0 66 26 39
2008 AR-05 5 38 16 24 16 0 0 43 40 38
2008 AR-06 11 40 25 21 4 0 0 51 24 28

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 24 28 17 16 7 6 1 57 24 166
2014 AR-04 25 31 13 17 6 8 0 61 25 55
2014 AR-05 25 23 19 19 7 5 2 52 28 44
2014 AR-06 20 32 24 11 7 6 0 55 19 35
2011 AR 23 31 19 12 9 4 1 57 22 190
2011 AR-03 29 26 19 0 17 8 0 60 19 16
2011 AR-04 21 36 19 11 10 3 0 58 22 63
2011 AR-05 14 29 18 16 15 4 4 46 34 49
2011 AR-06 32 34 19 11 0 5 0 69 11 38
2011 AR-07 39 10 20 20 10 0 0 49 31 10
2008 AR 19 30 21 15 9 5 0 52 26 133
2008 AR-03 16 19 18 19 28 0 0 35 47 11
2008 AR-04 20 41 20 8 11 0 0 61 19 39
2008 AR-05 17 24 24 24 8 3 0 42 33 38
2008 AR-06 22 36 25 7 4 7 0 62 12 28
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 33 37 14 8 4 4 1 73 13 166
2014 AR-04 30 30 15 14 4 5 2 65 19 55
2014 AR-05 26 44 19 4 5 2 0 71 9 44
2014 AR-06 44 44 6 3 3 0 0 88 6 35
2011 AR 37 28 21 6 4 3 1 68 10 192
2011 AR-03 54 29 6 0 11 0 0 83 11 16
2011 AR-04 29 26 24 10 5 5 0 58 16 64
2011 AR-05 35 25 25 8 4 2 0 62 13 49
2011 AR-06 41 34 22 0 0 3 0 77 0 39
2011 AR-07 39 41 10 0 0 0 10 89 0 10
2008 AR 32 35 12 13 6 2 0 69 19 134
2008 AR-03 37 35 9 0 9 9 0 79 10 11
2008 AR-04 25 44 10 18 3 0 0 69 21 39
2008 AR-05 39 26 8 15 11 0 0 65 26 38
2008 AR-06 21 41 25 10 0 3 0 64 10 29

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 34 38 11 8 6 2 0 74 15 166
2014 AR-04 19 47 15 11 6 2 0 67 17 55
2014 AR-05 43 31 10 7 8 0 0 74 16 44
2014 AR-06 35 49 5 9 2 0 0 84 11 35
2011 AR 32 36 16 11 5 1 0 68 16 192
2011 AR-03 55 28 0 6 11 0 0 83 17 16
2011 AR-04 20 38 22 13 5 2 0 60 18 64
2011 AR-05 29 32 19 16 4 0 0 61 20 49
2011 AR-06 36 54 8 3 0 0 0 90 3 39
2011 AR-07 59 0 10 10 10 10 0 66 23 10
2008 AR 29 34 10 16 10 2 0 64 26 134
2008 AR-03 27 28 16 9 9 9 0 61 21 11
2008 AR-04 25 25 13 23 10 3 0 52 35 39
2008 AR-05 34 37 5 16 8 0 0 70 24 38
2008 AR-06 24 42 10 18 6 0 0 66 24 29

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 33 34 17 7 7 2 0 69 14 166
2014 AR-04 24 35 18 13 7 2 0 60 21 55
2014 AR-05 37 28 22 4 9 0 0 65 13 44
2014 AR-06 41 39 8 6 5 0 0 80 11 35

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 27 31 16 9 5 12 0 66 16 166
2014 AR-04 20 32 21 9 9 9 0 57 20 55
2014 AR-05 19 33 18 13 5 13 0 60 20 44
2014 AR-06 35 30 14 8 0 13 0 74 10 35
2011 AR 24 30 21 11 6 9 0 59 19 192
2011 AR-03 39 18 20 6 11 5 0 60 18 16
2011 AR-04 16 33 23 10 10 8 0 53 21 64
2011 AR-05 13 19 26 21 7 14 0 38 32 49
2011 AR-06 36 43 13 3 0 5 0 83 3 39
2011 AR-07 29 41 20 10 0 0 0 69 10 10

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 16 29 26 14 10 5 0 48 25 166
2014 AR-04 10 23 34 16 15 1 0 34 32 55
2014 AR-05 15 25 28 19 10 2 0 42 29 44
2014 AR-06 21 37 21 11 2 8 0 64 14 35
2011 AR 18 31 23 13 12 4 0 51 26 192
2011 AR-03 29 33 13 8 17 0 0 62 25 16
2011 AR-04 9 27 26 15 17 5 0 38 34 64
2011 AR-05 10 26 25 19 17 4 0 37 37 49
2011 AR-06 26 49 18 7 0 0 0 75 7 39
2011 AR-07 31 29 31 0 10 0 0 59 10 10
2008 AR 8 31 20 18 18 3 1 40 38 134
2008 AR-03 9 26 9 27 28 0 0 35 56 11
2008 AR-04 13 34 21 9 21 3 0 48 31 39
2008 AR-05 7 21 24 20 24 3 0 29 46 38
2008 AR-06 3 38 21 27 7 3 0 43 35 29

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 11 22 25 24 10 7 0 36 37 166
2014 AR-04 7 16 34 24 15 3 0 24 40 55
2014 AR-05 7 29 21 31 10 2 0 37 42 44
2014 AR-06 15 26 22 26 5 5 0 44 33 35
2011 AR 8 24 29 23 9 6 0 34 35 192
2011 AR-03 11 18 29 17 17 8 0 32 37 16
2011 AR-04 3 21 30 25 13 8 0 27 41 64
2011 AR-05 4 24 30 25 14 4 0 29 40 49
2011 AR-06 13 28 36 23 0 0 0 41 23 39
2011 AR-07 0 49 20 31 0 0 0 49 31 10
2008 AR 4 22 22 24 16 12 0 30 45 134
2008 AR-03 19 16 0 18 19 28 0 49 51 11
2008 AR-04 3 25 23 24 13 13 0 32 42 39
2008 AR-05 5 15 24 24 21 11 0 22 50 38
2008 AR-06 0 21 31 32 13 3 0 22 46 29

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 11 27 22 17 14 10 0 42 34 165
2014 AR-04 2 30 21 14 22 10 0 36 40 54
2014 AR-05 14 28 24 18 10 6 0 44 30 44
2014 AR-06 12 22 30 19 8 8 0 38 30 35
2011 AR 10 36 18 13 13 10 0 51 29 192
2011 AR-03 11 37 13 14 25 0 0 49 38 16
2011 AR-04 7 34 17 12 16 14 0 47 33 64
2011 AR-05 8 30 19 14 17 12 0 43 35 49
2011 AR-06 13 51 8 15 3 10 0 72 20 39
2011 AR-07 0 31 39 20 0 10 0 34 23 10
2008 AR 6 31 15 21 16 10 2 41 42 134
2008 AR-03 9 9 9 9 28 26 9 29 58 11
2008 AR-04 10 31 13 23 8 13 3 49 37 39
2008 AR-05 5 21 16 26 24 8 0 28 55 38
2008 AR-06 0 42 17 24 13 3 0 44 39 29

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 10 30 19 22 16 3 0 41 39 165
2014 AR-04 2 27 29 15 27 0 0 29 42 54
2014 AR-05 13 37 18 22 10 0 0 50 32 44
2014 AR-06 11 32 14 27 13 3 0 45 41 35
2011 AR 12 31 22 21 12 1 0 44 34 191
2011 AR-03 37 17 23 6 17 0 0 54 23 16
2011 AR-04 4 37 15 31 14 0 0 41 45 63
2011 AR-05 10 18 29 21 19 4 0 29 41 49
2011 AR-06 15 36 20 26 3 0 0 51 28 39
2011 AR-07 0 69 31 0 0 0 0 69 0 10
2008 AR 6 39 18 16 18 3 0 47 35 133
2008 AR-03 0 35 0 18 38 9 0 39 61 11
2008 AR-04 7 47 25 10 11 0 0 54 21 39
2008 AR-05 5 31 24 15 22 3 0 37 38 38
2008 AR-06 7 43 14 25 11 0 0 50 35 28

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 16 29 18 16 17 4 1 47 34 166
2014 AR-04 8 25 27 18 16 4 2 35 36 55
2014 AR-05 20 31 17 7 25 0 0 51 32 44
2014 AR-06 15 40 11 23 8 0 3 57 33 35
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 17 33 21 15 13 1 0 51 28 166
2014 AR-04 15 33 24 7 21 0 0 47 28 55
2014 AR-05 13 31 22 23 11 0 0 44 34 44
2014 AR-06 20 45 20 8 7 0 0 65 16 35
2011 AR 16 38 23 14 9 0 0 54 23 192
2011 AR-03 17 65 0 8 11 0 0 81 19 16
2011 AR-04 12 34 20 17 16 0 0 46 34 64
2011 AR-05 8 31 30 23 8 0 0 39 31 49
2011 AR-06 24 42 29 5 0 0 0 66 5 39
2011 AR-07 20 59 0 20 0 0 0 80 20 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 9 18 23 18 12 16 3 33 38 166
2014 AR-04 1 16 25 17 14 21 6 23 43 55
2014 AR-05 2 16 31 17 12 21 2 23 37 44
2014 AR-06 20 27 14 24 11 4 0 49 36 35

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 30 37 16 12 3 3 0 69 15 166
2014 AR-04 25 36 14 18 3 4 0 64 22 55
2014 AR-05 30 45 17 5 2 0 0 75 7 44
2014 AR-06 27 45 11 14 3 0 0 72 17 35
2011 AR 28 35 22 7 7 1 0 63 15 192
2011 AR-03 37 38 8 6 11 0 0 75 17 16
2011 AR-04 18 36 28 10 6 2 0 55 17 64
2011 AR-05 27 29 26 6 13 0 0 55 19 49
2011 AR-06 34 40 26 0 0 0 0 74 0 39
2011 AR-07 29 41 10 10 10 0 0 69 20 10
2008 AR 21 31 24 15 8 1 1 53 23 134
2008 AR-03 27 19 16 9 19 9 0 51 31 11
2008 AR-04 20 33 21 13 11 0 3 54 25 39
2008 AR-05 23 33 19 22 3 0 0 56 24 38
2008 AR-06 10 31 41 14 3 0 0 42 17 29

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 29 43 14 5 3 5 1 77 9 166
2014 AR-04 25 48 10 3 6 7 0 79 10 55
2014 AR-05 34 36 17 8 2 2 0 72 10 44
2014 AR-06 33 58 3 6 0 0 0 91 6 35
2011 AR 34 28 22 2 7 6 0 67 10 192
2011 AR-03 49 34 0 0 17 0 0 83 17 16
2011 AR-04 23 31 27 1 7 10 1 61 9 64
2011 AR-05 32 24 25 2 9 8 0 61 11 49
2011 AR-06 49 28 21 0 0 3 0 78 0 39
2011 AR-07 29 31 31 0 10 0 0 59 10 10
2008 AR 25 35 18 9 5 8 1 65 15 134
2008 AR-03 27 35 0 0 9 28 0 87 13 11
2008 AR-04 18 23 28 8 8 13 2 48 19 39
2008 AR-05 26 34 19 14 5 3 0 61 19 38
2008 AR-06 24 52 10 14 0 0 0 76 14 29

Question 38. I receive the support I need from senior management to address unsatisfactory performance issues in my work unit. (Question asked only to supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 20 30 21 8 8 11 2 58 18 38
2014 AR-06 31 27 16 11 5 9 0 64 18 19

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 24 38 13 15 6 3 1 64 22 166
2014 AR-04 25 39 18 9 4 2 3 67 14 55
2014 AR-05 18 35 16 19 10 2 0 54 30 44
2014 AR-06 26 51 8 6 7 2 0 78 14 35
2011 AR 24 35 17 14 8 3 0 61 22 191
2011 AR-03 43 32 8 0 11 7 0 80 12 16
2011 AR-04 19 37 18 15 8 3 0 58 23 64
2011 AR-05 17 32 15 15 15 4 2 53 32 49
2011 AR-06 23 36 23 15 3 0 0 59 18 39
2011 AR-07 20 41 10 29 0 0 0 61 29 10
2008 AR 21 43 12 12 8 2 2 66 21 134
2008 AR-03 19 47 18 0 0 7 9 79 0 11
2008 AR-04 28 46 5 13 5 3 0 76 18 39
2008 AR-05 13 34 16 19 13 3 3 50 34 38
2008 AR-06 24 41 17 11 6 0 0 66 17 29

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 24 31 15 10 11 9 0 60 23 166
2014 AR-04 19 32 17 13 12 5 1 55 27 55
2014 AR-05 13 32 15 11 15 14 0 53 30 44
2014 AR-06 38 38 9 0 7 7 0 82 8 35
2011 AR 26 26 13 10 16 9 0 57 29 192
2011 AR-03 42 0 8 14 25 12 0 48 44 16
2011 AR-04 17 27 15 6 26 8 0 49 35 64
2011 AR-05 15 20 13 19 19 14 0 41 44 49
2011 AR-06 38 29 18 10 3 2 0 68 13 39
2011 AR-07 41 51 0 8 0 0 0 92 8 10
2008 AR 22 36 17 7 10 7 1 63 18 134
2008 AR-03 19 27 9 9 9 26 0 62 25 11
2008 AR-04 31 23 20 5 10 11 0 60 17 39
2008 AR-05 18 29 19 10 19 3 3 50 31 38
2008 AR-06 17 66 7 7 3 0 0 83 10 29

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 13 28 13 26 18 2 0 42 45 166
2014 AR-04 6 34 6 29 23 2 0 41 53 55
2014 AR-05 12 32 13 31 12 0 0 44 43 44
2014 AR-06 9 20 20 28 21 0 2 30 50 35
2011 AR 18 48 12 15 5 0 1 67 21 191
2011 AR-03 35 33 5 15 11 0 0 68 26 16
2011 AR-04 3 62 11 19 6 0 0 64 25 63
2011 AR-05 16 39 17 19 7 0 2 56 27 49
2011 AR-06 34 44 15 8 0 0 0 77 8 39
2011 AR-07 10 49 10 20 10 0 0 59 31 10
2008 AR 26 42 16 11 4 0 1 68 16 134
2008 AR-03 16 46 19 19 0 0 0 62 19 11
2008 AR-04 35 25 26 3 11 0 0 61 13 39
2008 AR-05 23 49 6 19 3 0 0 72 22 38
2008 AR-06 21 59 14 7 0 0 0 79 7 29

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 47 34 5 5 8 1 0 82 13 166
2014 AR-04 49 34 4 8 5 0 0 83 13 55
2014 AR-05 45 40 4 4 7 0 0 84 12 44
2014 AR-06 51 35 6 5 3 0 0 86 8 35
2011 AR 51 31 9 3 6 0 0 82 9 190
2011 AR-03 41 29 6 8 17 0 0 70 24 16
2011 AR-04 41 32 11 7 10 0 0 73 17 64
2011 AR-05 45 40 8 0 7 0 0 85 7 48
2011 AR-06 64 29 7 0 0 0 0 93 0 38
2011 AR-07 69 10 10 10 0 0 0 80 10 10
2008 AR 43 36 8 11 1 0 0 80 12 134
2008 AR-03 44 28 19 9 0 0 0 72 9 11
2008 AR-04 59 31 6 5 0 0 0 89 5 39
2008 AR-05 37 39 11 11 3 0 0 76 14 38
2008 AR-06 31 46 7 14 3 0 0 77 17 29

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 50 32 5 8 4 1 0 83 12 166
2014 AR-04 46 37 6 6 5 0 0 83 11 55
2014 AR-05 52 35 2 7 5 0 0 87 12 44
2014 AR-06 61 27 6 6 0 0 0 88 6 35
2011 AR 50 36 4 6 4 0 0 87 9 191
2011 AR-03 49 19 13 8 11 0 0 68 19 16
2011 AR-04 34 41 8 13 5 0 0 75 17 63
2011 AR-05 53 37 2 4 4 0 0 90 8 49
2011 AR-06 70 30 0 0 0 0 0 100 0 39
2011 AR-07 49 51 0 0 0 0 0 100 0 10
2008 AR 46 40 7 5 2 0 0 86 7 134
2008 AR-03 34 47 9 9 0 0 0 81 9 11
2008 AR-04 61 28 8 3 0 0 0 89 3 39
2008 AR-05 25 56 11 6 3 0 0 81 8 38
2008 AR-06 48 45 0 3 3 0 0 94 6 29

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 8 25 14 27 22 3 1 34 51 166
2014 AR-04 1 29 11 24 35 0 0 30 59 55
2014 AR-05 13 21 15 28 22 0 0 35 50 44
2014 AR-06 6 22 18 39 14 2 0 28 54 35
2011 AR 16 34 23 13 11 5 0 52 24 191
2011 AR-03 30 39 12 0 19 0 0 69 19 16
2011 AR-04 8 32 24 19 11 5 0 43 32 63
2011 AR-05 10 36 21 11 17 4 0 48 30 49
2011 AR-06 25 37 23 12 0 3 0 64 13 39
2011 AR-07 0 39 31 20 10 0 0 39 31 10
2008 AR 14 34 22 16 13 1 1 49 29 133
2008 AR-03 19 34 19 28 0 0 0 53 28 11
2008 AR-04 25 25 23 8 16 0 3 51 24 39
2008 AR-05 8 39 21 15 16 0 0 47 32 38
2008 AR-06 10 45 21 13 7 3 0 58 21 29

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 10 18 15 17 31 6 3 31 53 166
2014 AR-04 7 18 21 17 34 1 2 26 53 55
2014 AR-05 12 18 7 16 43 5 0 31 61 44
2014 AR-06 9 24 26 19 16 3 3 35 37 35
2011 AR 8 25 20 14 28 2 3 35 45 191
2011 AR-03 17 20 19 19 25 0 0 37 44 16
2011 AR-04 2 25 20 11 40 2 0 27 52 63
2011 AR-05 8 15 10 20 41 2 4 24 65 49
2011 AR-06 13 36 34 7 5 2 3 52 13 39
2011 AR-07 0 39 10 20 10 0 20 49 38 10
2008 AR 12 30 17 14 23 2 3 43 39 134
2008 AR-03 9 15 28 19 28 0 0 25 47 11
2008 AR-04 14 41 8 11 24 3 0 57 35 39
2008 AR-05 8 25 19 16 24 0 7 36 43 38
2008 AR-06 7 31 25 21 16 0 0 38 37 29

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 13 44 19 14 8 1 0 58 23 166
2014 AR-04 8 40 24 18 9 0 0 48 28 55
2014 AR-05 15 41 19 17 9 0 0 56 26 44
2014 AR-06 9 55 14 14 7 0 0 65 22 35
2011 AR 23 45 14 9 8 1 0 68 18 191
2011 AR-03 50 33 0 6 11 0 0 83 17 16
2011 AR-04 5 48 21 13 14 0 0 53 27 64
2011 AR-05 17 44 10 13 12 2 0 63 26 48
2011 AR-06 41 46 10 3 0 0 0 87 3 39
2011 AR-07 39 41 20 0 0 0 0 80 0 10

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 19 40 18 12 10 2 0 60 22 166
2014 AR-04 17 37 21 16 9 0 0 53 25 55
2014 AR-05 21 42 8 11 17 2 0 64 28 44
2014 AR-06 17 40 23 14 6 0 0 56 21 35

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 22 30 18 22 7 1 0 53 29 166
2014 AR-04 19 27 23 24 8 0 0 46 31 55
2014 AR-05 24 37 12 23 4 0 0 61 27 44
2014 AR-06 25 24 17 26 8 0 0 49 34 35
2011 AR 23 42 16 13 6 0 0 65 19 192
2011 AR-03 29 46 0 13 11 0 0 75 25 16
2011 AR-04 18 47 20 8 7 0 0 64 16 64
2011 AR-05 17 41 14 21 7 0 0 58 27 49
2011 AR-06 23 44 23 8 3 0 0 67 10 39
2011 AR-07 39 31 0 20 10 0 0 69 31 10

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 25 42 11 13 6 2 0 69 20 166
2014 AR-04 19 49 7 19 6 0 0 68 25 55
2014 AR-05 27 37 20 10 7 0 0 64 16 44
2014 AR-06 24 42 6 17 8 2 0 68 26 35
2011 AR 29 39 13 9 7 1 1 69 17 192
2011 AR-03 48 27 0 12 13 0 0 75 25 16
2011 AR-04 25 50 7 6 10 2 0 76 16 64
2011 AR-05 23 35 25 8 7 2 0 60 15 49
2011 AR-06 34 35 16 12 0 0 3 71 13 39
2011 AR-07 18 20 20 10 20 0 10 43 34 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 20 20 9 18 23 3 8 45 45 165
2014 AR-04 17 22 13 18 22 2 6 43 43 55
2014 AR-05 19 18 11 20 23 2 7 40 47 44
2014 AR-06 22 27 8 15 20 2 6 53 38 35
2011 AR 21 20 12 22 16 1 6 45 42 192
2011 AR-03 49 11 0 14 19 0 8 65 35 16
2011 AR-04 19 26 12 28 13 0 2 46 42 64
2011 AR-05 9 14 12 25 34 2 4 25 63 49
2011 AR-06 31 26 15 18 7 0 3 58 26 39
2011 AR-07 8 10 10 31 10 0 31 27 59 10
2008 AR 23 30 10 13 20 2 4 56 34 134
2008 AR-03 37 38 0 9 0 0 16 89 11 11
2008 AR-04 25 31 12 13 13 5 0 60 27 39
2008 AR-05 22 26 8 15 29 0 0 48 44 38
2008 AR-06 14 31 10 14 28 0 3 47 43 29

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 29 30 22 11 5 1 0 60 17 166
2014 AR-04 28 30 22 17 4 0 0 57 21 55
2014 AR-05 30 35 22 9 5 0 0 65 13 44
2014 AR-06 28 37 18 9 8 0 0 65 17 35
2011 AR 27 32 20 13 8 0 0 59 21 192
2011 AR-03 54 25 13 0 8 0 0 80 8 16
2011 AR-04 23 36 17 16 7 1 0 60 23 64
2011 AR-05 17 43 21 10 8 0 0 60 18 49
2011 AR-06 26 20 28 18 7 0 0 46 26 39
2011 AR-07 20 10 29 20 20 0 0 31 41 10
2008 AR 17 30 27 12 13 0 1 47 25 134
2008 AR-03 19 53 19 0 9 0 0 72 9 11
2008 AR-04 28 31 21 15 5 0 0 59 20 39
2008 AR-05 11 26 45 8 10 0 0 37 18 38
2008 AR-06 6 28 24 21 21 0 0 34 42 29

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 41 34 9 3 5 6 2 82 8 166
2014 AR-04 38 39 4 7 4 7 2 84 11 55
2014 AR-05 49 35 6 0 8 2 0 86 8 44
2014 AR-06 49 28 12 0 3 4 3 83 3 35
2011 AR 39 32 13 6 2 4 2 77 9 191
2011 AR-03 37 14 13 8 17 0 11 58 28 16
2011 AR-04 33 34 15 10 0 7 1 73 11 64
2011 AR-05 44 28 17 4 2 4 0 76 7 48
2011 AR-06 46 39 7 3 3 3 0 87 5 39
2011 AR-07 29 41 0 0 0 10 20 100 0 10

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AR 19 40 41 166
2014 AR-04 7 42 51 55
2014 AR-05 9 47 45 44
2014 AR-06 30 43 27 35
2011 AR 22 48 31 191
2011 AR-03 25 52 23 16
2011 AR-04 16 45 39 64
2011 AR-05 26 47 27 49
2011 AR-06 13 60 26 38
2011 AR-07 31 39 31 10

Question 62. Please indicate your reason for leaving.
(Question asked only to employees who answered "Yes" to question 61)

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
Other
(%)
Total responses
2014 AR 35 24 15 2 25 30
2014 AR-06 49 26 7 7 10 11
2011 AR 44 12 15 15 14 41
2011 AR-04 36 11 31 11 11 10
2011 AR-05 57 9 17 17 0 12
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 33 38 15 8 4 2 0 72 13 166
2014 AR-04 26 32 22 11 6 2 0 60 18 55
2014 AR-05 39 40 10 11 0 0 0 79 11 44
2014 AR-06 37 52 8 3 0 0 0 89 3 35
2011 AR 35 42 12 9 2 1 0 77 10 192
2011 AR-03 53 34 8 6 0 0 0 87 6 16
2011 AR-04 24 42 16 14 2 2 0 67 16 64
2011 AR-05 21 46 19 10 4 0 0 67 14 49
2011 AR-06 40 47 7 5 0 0 0 88 5 39
2011 AR-07 80 20 0 0 0 0 0 100 0 10
2008 AR 32 38 20 5 2 1 1 72 8 133
2008 AR-03 7 56 37 0 0 0 0 63 0 11
2008 AR-04 42 29 24 0 3 0 3 72 3 38
2008 AR-05 24 46 16 8 5 0 0 70 14 38
2008 AR-06 21 49 20 10 0 0 0 69 10 29

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 14 44 19 13 8 2 0 59 22 166
2014 AR-04 8 44 21 14 13 0 0 52 27 55
2014 AR-05 22 40 21 9 6 2 0 64 15 44
2014 AR-06 12 61 11 8 7 0 0 73 16 35
2011 AR 21 38 16 16 7 2 0 60 24 192
2011 AR-03 48 27 0 8 17 0 0 75 25 16
2011 AR-04 16 42 19 9 14 0 0 59 23 64
2011 AR-05 18 26 19 26 4 6 0 47 33 49
2011 AR-06 18 44 18 20 0 0 0 61 20 39
2011 AR-07 10 59 10 20 0 0 0 69 20 10

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 13 30 27 10 6 12 0 50 19 166
2014 AR-04 5 30 28 13 12 12 0 40 28 55
2014 AR-05 15 32 31 5 4 14 0 54 10 44
2014 AR-06 18 40 21 12 2 7 0 62 15 35
2011 AR 20 37 20 11 3 10 0 63 16 192
2011 AR-03 37 31 0 13 12 8 0 73 27 16
2011 AR-04 16 38 20 7 5 15 0 63 14 64
2011 AR-05 16 37 18 19 2 8 0 57 23 49
2011 AR-06 20 40 26 11 0 3 0 62 11 39
2011 AR-07 10 51 29 10 0 0 0 61 10 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 16 30 38 10 3 2 1 13 48 166
2014 AR-04 14 32 37 11 2 2 2 14 48 55
2014 AR-05 14 32 49 5 0 0 0 5 47 44
2014 AR-06 20 40 32 8 0 0 0 8 60 35
2011 AR 15 33 35 11 5 1 0 16 48 190
2011 AR-03 17 13 46 13 6 5 0 20 32 16
2011 AR-04 19 32 33 11 2 3 0 13 53 64
2011 AR-05 10 44 37 7 2 0 0 9 54 49
2011 AR-06 16 37 35 8 5 0 0 13 53 38
2011 AR-07 20 20 39 20 0 0 0 20 41 10
2008 AR 17 28 36 16 2 1 1 18 45 134
2008 AR-03 0 27 44 19 0 0 9 21 30 11
2008 AR-04 16 26 36 15 5 3 0 20 43 39
2008 AR-05 19 37 32 10 2 0 0 12 56 38
2008 AR-06 17 24 45 14 0 0 0 14 41 29

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 16 25 34 18 6 1 0 24 41 166
2014 AR-04 12 22 36 22 7 0 0 30 34 55
2014 AR-05 14 32 35 15 2 0 2 18 47 44
2014 AR-06 20 30 32 18 0 0 0 18 50 35
2011 AR 13 25 36 12 10 3 0 22 40 190
2011 AR-03 17 8 37 27 6 5 0 35 26 16
2011 AR-04 15 23 34 13 7 6 1 22 42 63
2011 AR-05 15 41 33 4 6 2 0 10 57 49
2011 AR-06 13 18 40 18 11 0 0 29 31 38
2011 AR-07 10 31 59 0 0 0 0 0 41 10
2008 AR 19 22 34 13 7 5 0 21 43 133
2008 AR-03 37 0 28 26 9 0 0 35 37 11
2008 AR-04 18 16 28 19 14 5 0 35 36 39
2008 AR-05 22 35 29 10 4 0 0 14 57 38
2008 AR-06 13 28 52 7 0 0 0 7 41 29

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 46 26 18 5 3 1 1 9 73 166
2014 AR-04 45 28 18 5 2 0 2 8 74 55
2014 AR-05 42 30 18 8 2 0 0 11 71 44
2014 AR-06 60 20 17 3 0 0 0 3 80 35
2011 AR 33 36 21 5 4 1 0 9 70 191
2011 AR-03 31 28 17 13 6 5 0 20 62 16
2011 AR-04 38 35 22 4 1 0 0 5 73 64
2011 AR-05 36 37 15 8 4 0 0 12 73 49
2011 AR-06 34 44 22 0 0 0 0 0 78 38
2011 AR-07 20 49 10 10 10 0 0 20 69 10
2008 AR 34 32 24 4 3 1 2 8 68 134
2008 AR-03 37 9 35 9 9 0 0 19 46 11
2008 AR-04 34 21 29 7 7 3 0 14 56 39
2008 AR-05 38 32 25 3 0 0 3 3 72 38
2008 AR-06 28 51 11 4 3 0 3 7 82 29

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 14 24 42 13 5 1 0 18 39 165
2014 AR-04 19 24 40 13 4 0 0 17 43 55
2014 AR-05 12 19 56 12 2 0 0 14 30 43
2014 AR-06 11 41 37 11 0 0 0 11 52 35
2011 AR 14 22 42 16 5 1 1 21 36 191
2011 AR-03 12 18 29 30 6 5 0 38 32 16
2011 AR-04 16 17 51 15 0 1 0 16 33 64
2011 AR-05 12 25 40 21 2 0 0 23 37 49
2011 AR-06 19 26 45 5 5 0 0 11 44 38
2011 AR-07 10 31 29 20 10 0 0 31 41 10
2008 AR 17 27 35 15 4 2 0 19 45 133
2008 AR-03 0 37 28 35 0 0 0 35 37 11
2008 AR-04 24 16 34 15 7 5 0 23 41 39
2008 AR-05 14 40 34 12 0 0 0 12 54 38
2008 AR-06 18 28 44 7 3 0 0 10 46 29

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 29 31 27 8 3 1 1 11 62 166
2014 AR-04 34 29 29 7 2 0 0 9 63 55
2014 AR-05 20 37 34 8 0 0 0 8 57 44
2014 AR-06 30 44 17 9 0 0 0 9 74 35
2011 AR 25 25 31 10 5 1 2 16 52 190
2011 AR-03 17 8 46 13 11 5 0 26 26 16
2011 AR-04 22 28 35 9 2 0 4 11 52 63
2011 AR-05 31 30 24 13 0 0 2 13 62 49
2011 AR-06 27 26 34 5 5 0 3 11 54 38
2011 AR-07 39 20 31 0 10 0 0 10 59 10
2008 AR 29 27 29 9 4 2 1 13 57 134
2008 AR-03 19 38 18 26 0 0 0 26 56 11
2008 AR-04 26 21 31 5 9 5 3 15 51 39
2008 AR-05 35 26 30 7 2 0 0 9 61 38
2008 AR-06 28 38 31 3 0 0 0 3 65 29

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 18 17 30 25 8 1 1 34 35 166
2014 AR-04 14 14 41 22 7 0 2 30 28 55
2014 AR-05 25 13 32 22 9 0 0 31 37 44
2014 AR-06 14 28 23 26 9 0 0 35 43 35
2011 AR 11 21 36 20 8 3 2 29 33 191
2011 AR-03 17 6 28 25 19 5 0 46 25 16
2011 AR-04 10 18 36 22 6 1 5 31 31 64
2011 AR-05 8 24 40 21 6 2 0 27 32 49
2011 AR-06 13 29 32 16 8 2 0 25 43 38
2011 AR-07 8 31 51 10 0 0 0 10 39 10
2008 AR 20 19 26 19 11 3 2 31 42 134
2008 AR-03 19 0 19 44 9 9 0 59 21 11
2008 AR-04 13 21 26 18 16 3 3 37 36 39
2008 AR-05 24 21 21 21 12 0 0 34 45 38
2008 AR-06 24 24 38 10 0 0 3 11 50 29

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 37 32 22 4 3 1 1 7 71 166
2014 AR-04 33 34 24 5 4 0 0 9 67 55
2014 AR-05 38 28 29 4 0 0 0 4 66 44
2014 AR-06 42 32 20 6 0 0 0 6 74 35

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 60 34 4 0 0 2 0 95 1 166
2014 AR-04 55 41 2 0 0 2 0 98 0 55
2014 AR-05 60 32 6 2 0 0 0 92 2 44
2014 AR-06 63 30 5 0 2 0 0 93 2 35
2011 AR 57 36 5 1 0 1 0 94 2 191
2011 AR-03 53 42 0 0 5 0 0 95 5 16
2011 AR-04 59 34 3 2 0 2 0 95 2 64
2011 AR-05 47 46 4 2 0 0 0 93 2 49
2011 AR-06 64 31 5 0 0 0 0 95 0 39
2011 AR-07 69 31 0 0 0 0 0 100 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 30 41 12 6 6 4 0 75 13 166
2014 AR-04 24 42 13 10 6 5 0 70 17 55
2014 AR-05 27 51 8 7 4 2 0 80 12 44
2014 AR-06 33 42 12 2 8 2 0 77 11 35

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 40 42 9 5 2 1 0 83 7 165
2014 AR-04 39 40 9 8 4 0 0 79 12 54
2014 AR-05 45 42 5 9 0 0 0 86 9 44
2014 AR-06 35 58 2 2 3 0 0 93 5 35

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 33 43 14 3 3 4 1 79 6 166
2014 AR-04 24 45 17 5 4 3 2 73 10 55
2014 AR-05 38 45 10 5 0 2 0 84 5 44
2014 AR-06 35 50 9 0 3 2 0 87 3 35

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 31 42 15 3 4 4 1 77 7 166
2014 AR-04 24 36 28 2 6 3 0 63 8 55
2014 AR-05 38 41 13 2 5 0 0 79 7 44
2014 AR-06 30 49 8 5 0 4 3 85 6 35
2011 AR 25 38 20 10 3 3 1 66 13 191
2011 AR-03 32 27 19 5 17 0 0 59 23 16
2011 AR-04 21 36 24 10 4 3 2 61 14 63
2011 AR-05 19 44 19 11 2 5 0 66 14 49
2011 AR-06 33 34 21 7 0 4 0 70 8 39
2011 AR-07 18 51 10 20 0 0 0 69 20 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 38 44 8 6 3 1 0 83 9 166
2014 AR-04 27 55 8 5 4 0 0 83 9 55
2014 AR-05 41 33 13 7 5 0 0 75 12 44
2014 AR-06 38 50 7 4 0 0 0 88 4 35
2011 AR 31 44 13 6 5 0 0 75 11 191
2011 AR-03 44 31 0 6 19 0 0 75 25 16
2011 AR-04 23 39 17 12 9 0 0 62 21 63
2011 AR-05 20 49 23 4 2 2 0 70 7 49
2011 AR-06 38 56 5 0 0 0 0 95 0 39
2011 AR-07 29 61 0 10 0 0 0 90 10 10
2008 AR 26 39 12 11 10 1 0 67 21 133
2008 AR-03 28 44 0 9 9 9 0 79 21 11
2008 AR-04 30 44 13 5 8 0 0 74 13 39
2008 AR-05 9 45 13 16 16 0 0 54 32 38
2008 AR-06 29 40 14 14 4 0 0 68 18 28

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 21 38 19 9 7 5 1 63 17 165
2014 AR-04 19 28 23 10 12 4 4 51 24 54
2014 AR-05 15 45 23 9 7 2 0 61 16 44
2014 AR-06 23 54 8 8 3 4 0 80 12 35

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 38 37 14 5 1 5 0 79 6 166
2014 AR-04 31 46 11 5 2 5 0 81 7 55
2014 AR-05 46 40 8 5 2 0 0 85 7 44
2014 AR-06 42 26 20 7 0 5 0 71 8 35
2011 AR 40 34 16 6 2 2 0 75 8 192
2011 AR-03 60 21 6 8 5 0 0 81 13 16
2011 AR-04 31 39 14 15 2 0 0 70 17 64
2011 AR-05 45 30 17 2 2 4 0 78 5 49
2011 AR-06 33 41 24 3 0 0 0 74 3 39
2011 AR-07 41 41 18 0 0 0 0 82 0 10

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 33 41 13 5 3 3 1 78 8 166
2014 AR-04 25 42 19 4 6 3 1 70 10 55
2014 AR-05 34 48 7 7 2 2 0 84 9 44
2014 AR-06 39 39 12 5 2 2 0 80 7 35
2011 AR 33 33 12 10 6 4 1 70 17 191
2011 AR-03 46 18 0 20 11 5 0 67 33 16
2011 AR-04 26 31 17 15 9 1 0 58 25 63
2011 AR-05 23 29 21 6 7 9 4 60 15 49
2011 AR-06 41 48 5 5 0 0 0 90 5 39
2011 AR-07 61 39 0 0 0 0 0 100 0 10
2008 AR 34 37 13 6 8 3 0 72 14 133
2008 AR-03 35 27 19 0 19 0 0 62 19 11
2008 AR-04 33 31 13 11 10 3 0 65 22 39
2008 AR-05 31 50 8 3 8 0 0 81 11 38
2008 AR-06 38 37 17 7 0 0 0 75 7 29

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 24 33 18 12 7 5 0 61 20 166
2014 AR-04 15 25 28 14 11 5 1 43 27 55
2014 AR-05 24 40 13 14 6 2 0 65 21 44
2014 AR-06 29 44 10 13 0 3 0 76 14 35
2011 AR 17 32 26 13 8 5 0 51 22 192
2011 AR-03 19 32 13 14 11 11 0 58 28 16
2011 AR-04 12 27 31 18 8 3 0 40 28 64
2011 AR-05 10 29 29 12 10 10 0 43 25 49
2011 AR-06 26 41 25 8 0 0 0 67 8 39
2011 AR-07 41 39 10 10 0 0 0 80 10 10

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 14 23 19 15 14 15 1 43 35 166
2014 AR-04 11 21 20 17 21 10 0 36 42 55
2014 AR-05 10 17 23 14 18 18 0 33 38 44
2014 AR-06 12 33 23 13 5 11 3 52 21 35
2011 AR 10 19 23 12 16 17 1 36 35 192
2011 AR-03 19 27 14 0 30 11 0 51 34 16
2011 AR-04 6 18 23 15 16 23 0 30 40 64
2011 AR-05 4 13 29 8 33 11 2 19 47 49
2011 AR-06 21 21 26 13 0 18 3 52 16 39
2011 AR-07 10 29 20 31 0 10 0 43 34 10

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 18 44 10 20 7 1 0 63 27 166
2014 AR-04 20 36 8 27 8 0 0 56 36 55
2014 AR-05 10 52 9 26 2 0 0 62 29 44
2014 AR-06 15 54 6 13 11 0 0 69 25 35
2011 AR 26 45 6 17 6 0 0 71 23 192
2011 AR-03 54 15 13 8 11 0 0 69 19 16
2011 AR-04 23 46 6 19 5 0 0 69 25 64
2011 AR-05 17 47 8 20 9 0 0 64 28 49
2011 AR-06 24 54 2 15 5 0 0 78 20 39
2011 AR-07 31 41 8 20 0 0 0 71 20 10
2008 AR 21 55 5 13 7 0 0 76 20 134
2008 AR-03 15 56 9 9 9 0 0 72 19 11
2008 AR-04 29 47 3 19 3 0 0 76 21 39
2008 AR-05 21 48 5 13 13 0 0 69 26 38
2008 AR-06 3 79 7 10 0 0 0 83 10 29

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 24 47 7 9 11 2 0 72 21 166
2014 AR-04 17 59 5 11 8 0 0 76 18 55
2014 AR-05 14 50 8 16 12 0 0 63 28 44
2014 AR-06 30 32 7 5 24 2 0 63 29 35
2011 AR 23 39 12 18 8 0 1 62 26 192
2011 AR-03 29 32 12 15 11 0 0 62 26 16
2011 AR-04 19 50 11 17 4 0 0 69 21 64
2011 AR-05 17 34 21 18 11 0 0 51 28 49
2011 AR-06 25 35 5 24 10 0 0 61 34 39
2011 AR-07 20 49 0 10 10 0 10 77 23 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 38 43 9 4 4 1 0 83 8 166
2014 AR-04 35 43 8 9 6 0 0 78 14 55
2014 AR-05 40 44 10 2 5 0 0 84 7 44
2014 AR-06 33 54 4 3 6 0 0 86 9 35

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 61 24 5 3 3 2 2 89 6 166
2014 AR-04 63 27 4 2 4 0 0 90 6 55
2014 AR-05 63 25 2 2 2 0 5 93 5 44
2014 AR-06 50 30 9 2 3 3 2 85 6 35
2011 AR 66 24 4 3 2 2 0 91 4 190
2011 AR-03 80 14 0 6 0 0 0 94 6 16
2011 AR-04 57 33 5 2 2 2 0 92 4 64
2011 AR-05 62 25 6 0 2 4 0 91 2 48
2011 AR-06 69 24 3 3 3 0 0 92 5 39
2011 AR-07 71 18 0 10 0 0 0 90 10 10
2008 AR 60 27 5 5 2 0 2 88 6 134
2008 AR-03 72 9 0 9 9 0 0 81 19 11
2008 AR-04 56 28 3 8 3 0 3 87 11 39
2008 AR-05 55 34 5 5 0 0 0 89 5 38
2008 AR-06 62 24 10 0 0 0 3 89 0 29

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 54 27 6 6 4 2 2 84 10 166
2014 AR-04 45 31 7 8 8 0 0 77 16 55
2014 AR-05 48 35 2 2 5 2 5 90 8 44
2014 AR-06 63 24 6 4 0 0 2 89 4 35
2011 AR 61 21 5 6 3 2 2 85 10 192
2011 AR-03 65 21 6 8 0 0 0 86 8 16
2011 AR-04 54 24 6 8 5 2 0 80 14 64
2011 AR-05 60 15 4 9 0 4 7 84 11 49
2011 AR-06 67 28 0 0 5 0 0 95 5 39
2011 AR-07 51 39 0 10 0 0 0 90 10 10
2008 AR 60 22 4 7 6 0 1 83 13 134
2008 AR-03 62 38 0 0 0 0 0 100 0 11
2008 AR-04 59 12 3 13 13 0 0 71 26 39
2008 AR-05 60 27 5 5 3 0 0 87 8 38
2008 AR-06 48 31 3 7 7 0 3 82 14 29

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 71 12 5 5 3 1 3 87 8 166
2014 AR-04 69 12 11 6 2 0 0 81 8 55
2014 AR-05 62 18 2 6 4 0 7 86 11 44
2014 AR-06 78 14 0 0 5 0 3 95 5 35
2011 AR 62 15 8 4 4 1 5 83 9 190
2011 AR-03 81 0 8 0 0 0 11 92 0 16
2011 AR-04 57 15 10 8 5 2 3 75 14 63
2011 AR-05 56 19 11 4 0 2 9 84 4 49
2011 AR-06 68 21 3 0 5 0 3 92 6 38
2011 AR-07 69 0 0 10 10 0 10 77 23 10
2008 AR 57 22 5 5 7 0 4 83 12 134
2008 AR-03 53 38 9 0 0 0 0 91 0 11
2008 AR-04 54 16 7 5 16 0 3 71 22 39
2008 AR-05 52 30 5 5 5 0 3 84 11 38
2008 AR-06 62 21 3 7 3 0 3 86 11 29

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 72 13 5 1 3 1 4 91 4 166
2014 AR-04 66 15 9 2 4 0 3 84 6 55
2014 AR-05 71 13 5 0 2 0 7 92 3 44
2014 AR-06 77 14 0 3 3 0 3 94 6 35
2011 AR 72 12 7 2 3 1 2 87 6 191
2011 AR-03 89 0 0 0 0 0 11 100 0 16
2011 AR-04 65 15 9 2 7 2 1 82 9 64
2011 AR-05 68 11 12 2 0 2 4 85 2 49
2011 AR-06 74 15 3 5 3 0 0 89 8 38
2011 AR-07 80 20 0 0 0 0 0 100 0 10
2008 AR 71 13 2 2 5 1 5 90 7 134
2008 AR-03 81 19 0 0 0 0 0 100 0 11
2008 AR-04 64 18 3 0 10 3 2 86 11 39
2008 AR-05 74 13 3 0 5 0 5 92 6 38
2008 AR-06 75 7 3 4 3 0 7 89 8 29

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 62 17 9 4 3 2 3 83 7 166
2014 AR-04 56 25 11 4 4 0 0 81 8 55
2014 AR-05 64 16 2 8 2 0 7 86 11 44
2014 AR-06 68 13 6 4 3 2 3 86 8 35

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 62 19 7 3 4 3 3 86 7 166
2014 AR-04 48 29 9 2 9 3 0 79 12 55
2014 AR-05 73 14 4 0 2 2 5 93 3 44
2014 AR-06 66 11 5 9 3 2 3 82 13 35
2011 AR 61 22 8 1 2 4 2 88 3 190
2011 AR-03 77 23 0 0 0 0 0 100 0 16
2011 AR-04 54 23 11 4 2 2 5 82 6 63
2011 AR-05 63 27 4 0 0 6 0 95 0 49
2011 AR-06 66 18 8 0 3 5 0 89 3 38
2011 AR-07 59 20 20 0 0 0 0 80 0 10
2008 AR 68 18 7 0 1 4 3 92 1 134
2008 AR-03 53 19 9 0 0 19 0 88 0 11
2008 AR-04 72 16 8 0 3 2 0 89 3 39
2008 AR-05 69 26 3 0 0 0 3 97 0 38
2008 AR-06 65 17 11 0 0 3 3 89 0 29

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 63. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AR 22 78 166
2014 AR-04 13 87 55
2014 AR-05 30 70 44
2014 AR-06 23 77 35

Question 64a. From whom did you experience harassment on the job? Co-workers
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 48 32
2014 AR-05 66 12

Question 64b. From whom did you experience harassment on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 41 32
2014 AR-05 52 12

Question 64d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 0 32
2014 AR-05 0 12

Question 64g. From whom did you experience harassment on the job? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR-05 0 12

Question 65a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 37 32
2014 AR-05 42 12

Question 65b. Please indicate the nature of the harassment you experienced. Excessive control
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 21 32

Question 65c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 28 32

Question 65d. Please indicate the nature of the harassment you experienced. Humiliation
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 41 32
2014 AR-05 45 12

Question 65e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 29 32
2014 AR-05 43 12

Question 65f. Please indicate the nature of the harassment you experienced. Offensive remark
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 52 32
2014 AR-05 75 12

Question 65g. Please indicate the nature of the harassment you experienced.  Personal attack
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 20 32

Question 65h. Please indicate the nature of the harassment you experienced. Physical violence
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 0 32
2014 AR-05 0 12

Question 65i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 0 32
2014 AR-05 0 12

Question 65j. Please indicate the nature of the harassment you experienced. Threat
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 17 32

Question 65k. Please indicate the nature of the harassment you experienced. Unfair treatment
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 24 32

Question 65l. Please indicate the nature of the harassment you experienced. Yelling or shouting
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 19 32

Question 66a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 50 32
2014 AR-05 40 12

Question 66b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 23 32

Question 66c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 20 32

Question 66e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR-05 0 12

Question 66g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 24 32

Question 66i. What action(s) did you take to address the harassment you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of harassment (Q63))

Survey year Demographic
(%)
Total responses
2014 AR 28 32

Question 67a. Why did you not file a grievance or a formal complaint about the harassment you experienced? The issue was resolved.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 16 31

Question 67b. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not think the incident was serious enough.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 19 31

Question 67h. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 16 31

Question 67j. Why did you not file a grievance or a formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 25 31

Question 67k. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was advised against filing a complaint.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR-05 0 11

Question 67l. Why did you not file a grievance or a formal complaint about the harassment you experienced? I was afraid of reprisal ((e.g., having limited career advancement, being labelled a troublemaker).
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 37 31

Question 67m. Why did you not file a grievance or a formal complaint about the harassment you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 0 31
2014 AR-05 0 11

Question 67n. Why did you not file a grievance or a formal complaint about the harassment you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 45 31
2014 AR-05 62 11

Question 67o. Why did you not file a grievance or a formal complaint about the harassment you experienced? Other
(Question asked only to employees who indicated that they were a victim of harassment (Q63) and that they did not file a grievance / formal complaint (Q66))

Survey year Demographic
(%)
Total responses
2014 AR 23 31

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 12 18 24 3 5 34 4 49 13 166
2014 AR-04 7 11 26 4 6 42 4 34 18 55
2014 AR-05 6 14 27 7 5 36 5 34 21 44
2014 AR-06 15 29 16 0 5 28 6 67 8 35

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 22 35 18 7 2 15 1 68 11 166
2014 AR-04 17 33 21 8 2 19 0 62 12 55
2014 AR-05 16 34 23 10 2 14 0 59 14 44
2014 AR-06 29 35 11 2 3 18 3 80 7 35
2011 AR 28 36 16 7 3 9 0 71 11 192
2011 AR-03 24 32 0 32 11 0 0 56 44 16
2011 AR-04 25 37 19 6 4 9 0 68 11 64
2011 AR-05 23 33 16 9 4 15 0 66 15 49
2011 AR-06 31 51 16 0 0 3 0 84 0 39
2011 AR-07 49 41 10 0 0 0 0 90 0 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 74. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AR 10 90 165
2014 AR-05 16 84 44

Question 75b. From whom did you experience discrimination on the job? Individuals with authority over me
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 64 16

Question 75d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility
(e.g., inmates, offenders, patients, detainees) (Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 76c. Please indicate the type of discrimination you experienced. Colour
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 76d. Please indicate the type of discrimination you experienced. Religion
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 76e. Please indicate the type of discrimination you experienced. Age
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 33 16

Question 76f. Please indicate the type of discrimination you experienced. Sex
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 53 16

Question 76g. Please indicate the type of discrimination you experienced. Sexual orientation
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 76j. Please indicate the type of discrimination you experienced. Disability
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 76k. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 16

Question 77e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 0 15

Question 77i. What action(s) did you take to address the discrimination you experienced? I took no action
(Question asked only to employees who indicated that they were a victim of discrimination (Q74))

Survey year Demographic
(%)
Total responses
2014 AR 52 15

Question 78c. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The behaviour stopped.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 0 14

Question 78d. Why did you not file a grievance or a formal complaint about the discrimination you experienced? The individual apologized.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 0 14

Question 78e. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Management intervened.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 0 14

Question 78j. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 32 14

Question 78m. Why did you not file a grievance or a formal complaint about the discrimination you experienced? Someone threatened me.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 0 14

Question 78n. Why did you not file a grievance or a formal complaint about the discrimination you experienced? I did not believe it would make a difference.
(Question asked only to employees who indicated that they were a victim of discrimination (Q74) and that they did not file a grievance / formal complaint (Q77))

Survey year Demographic
(%)
Total responses
2014 AR 64 14

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 16 15 22 2 4 36 6 52 11 166
2014 AR-04 11 14 28 2 4 34 6 43 10 55
2014 AR-05 10 18 19 2 5 40 5 52 13 44
2014 AR-06 18 11 20 2 6 37 6 51 15 35

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 26 31 17 4 3 18 1 69 9 166
2014 AR-04 13 28 31 4 6 16 2 50 12 55
2014 AR-05 23 32 17 7 0 21 0 70 9 44
2014 AR-06 35 29 11 6 3 17 0 76 11 35
2011 AR 32 33 18 4 2 11 0 73 8 191
2011 AR-03 38 34 11 5 11 0 0 72 17 16
2011 AR-04 34 30 18 4 4 11 0 72 8 63
2011 AR-05 19 39 23 4 0 14 0 68 5 49
2011 AR-06 39 41 12 3 0 5 0 84 3 39
2011 AR-07 39 31 20 0 0 10 0 77 0 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AR 12 88 166
2014 AR-04 14 86 55
2014 AR-05 12 88 44

Question 82. Were any measures taken to accommodate your needs?
(Question asked only to employees who requested measures to accommodate their needs (Q81))

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AR 68 32 18

Question 83. I am satisfied with the measures that were taken to accommodate my needs.
(Question asked only to employees who requested measures to accommodate their needs (Q81) and indicated that measures were taken (Q82))

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 26 15 15 13 6 24 0 55 25 12

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 20 53 10 10 1 3 3 77 12 166
2014 AR-04 13 56 13 15 0 2 0 71 16 55
2014 AR-05 25 58 9 6 0 2 0 85 6 44
2014 AR-06 22 59 11 8 0 0 0 81 8 35
2011 AR 21 54 13 8 4 0 1 76 11 190
2011 AR-03 11 50 12 14 13 0 0 61 27 16
2011 AR-04 17 59 10 10 4 0 0 76 14 63
2011 AR-05 25 55 17 2 2 0 0 80 4 49
2011 AR-06 18 56 16 10 0 0 0 75 10 39
2011 AR-07 39 61 0 0 0 0 0 100 0 10
2008 AR 21 50 14 9 2 2 2 74 12 134
2008 AR-03 18 44 9 9 9 9 0 69 21 11
2008 AR-04 12 46 18 16 3 3 2 61 19 39
2008 AR-05 32 52 13 3 0 0 0 84 3 38
2008 AR-06 20 66 11 3 0 0 0 86 3 29

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 7 20 26 12 8 21 6 37 27 165
2014 AR-04 3 13 32 11 9 25 7 24 29 55
2014 AR-05 4 24 30 11 8 21 2 36 25 43
2014 AR-06 9 34 22 15 6 14 0 50 24 35
2011 AR 4 20 27 11 6 26 5 36 25 190
2011 AR-03 6 0 12 19 5 44 13 14 57 16
2011 AR-04 3 14 29 12 9 29 3 25 31 63
2011 AR-05 0 25 22 10 11 28 4 37 31 49
2011 AR-06 8 31 36 8 0 15 3 47 10 39
2011 AR-07 8 20 41 20 0 10 0 32 23 10

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 27 35 14 6 1 14 3 75 8 166
2014 AR-04 19 41 17 10 0 11 2 69 11 55
2014 AR-05 30 36 12 5 2 15 0 78 9 44
2014 AR-06 38 47 3 3 3 7 0 90 7 35
2011 AR 38 33 14 6 2 6 1 77 8 191
2011 AR-03 50 20 0 11 11 8 0 76 24 16
2011 AR-04 39 28 18 8 2 5 0 71 11 64
2011 AR-05 35 29 16 7 2 10 0 72 10 49
2011 AR-06 34 54 10 0 0 3 0 90 0 39
2011 AR-07 29 51 10 0 0 10 0 89 0 10
2008 AR 23 47 9 6 4 10 1 80 10 134
2008 AR-03 37 28 0 0 9 26 0 87 13 11
2008 AR-04 28 47 10 0 3 8 5 85 3 39
2008 AR-05 25 48 8 8 5 5 0 77 15 38
2008 AR-06 14 62 7 11 0 7 0 81 12 29

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AR 20 32 18 4 3 18 5 66 10 166
2014 AR-04 15 35 21 5 2 18 4 63 10 55
2014 AR-05 16 29 23 4 5 22 0 58 12 44
2014 AR-06 29 47 5 8 0 7 3 86 9 35
2011 AR 29 33 14 7 4 11 1 72 12 190
2011 AR-03 44 19 6 8 5 13 6 77 16 16
2011 AR-04 25 31 18 8 9 9 0 62 18 63
2011 AR-05 23 26 19 13 2 17 0 59 18 49
2011 AR-06 34 56 7 0 0 3 0 92 0 39
2011 AR-07 29 41 10 0 0 20 0 87 0 10
2008 AR 19 44 10 8 8 10 2 71 18 134
2008 AR-03 18 38 9 0 0 35 0 86 0 11
2008 AR-04 26 39 15 3 8 8 2 72 12 39
2008 AR-05 18 44 11 11 11 5 0 66 23 38
2008 AR-06 14 52 7 13 4 10 0 73 19 29