2014 Public Service Employee Survey Results by Theme for the Public Service by Question 90 and 91. Please indicate your occupational group and level. Occupational Group AI

The results of the 2014 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace).

Notice of correction: Results broken down by questions 90 and 91 (occupational groups and levels) have been revised and updated on March 5, 2015.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category.

Table of Contents

Top of Page

Employee Engagement

Question 11. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 17 59 0 11 12 0 0 76 24 18
2011 AI 48 40 3 10 0 0 0 87 10 30
2011 AI-03 51 40 0 10 0 0 0 90 10 10

Question 14. I am willing to put in the extra effort to get the job done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 62 23 9 0 6 0 0 85 6 18
2011 AI 71 26 3 0 0 0 0 97 0 30
2011 AI-03 80 20 0 0 0 0 0 100 0 10

Question 15. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 62 20 0 12 6 0 0 82 18 18
2011 AI 57 33 7 3 0 0 0 90 3 30
2011 AI-03 71 20 10 0 0 0 0 90 0 10

Question 19. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 56 20 5 12 6 0 0 76 18 18
2011 AI 47 40 13 0 0 0 0 87 0 30
2011 AI-03 41 50 10 0 0 0 0 90 0 10

Question 58. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 21 44 11 11 12 0 0 65 23 18
2011 AI 38 33 17 9 3 0 0 71 13 30
2011 AI-03 31 30 20 10 10 0 0 61 20 10

Question 59. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 16 49 16 6 12 0 0 65 18 18
2011 AI 30 43 13 13 0 0 0 74 13 30
2011 AI-03 21 40 20 20 0 0 0 61 20 10

Question 60. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 33 34 5 12 6 4 5 74 20 18
2011 AI 34 30 23 0 4 7 3 70 4 30
2011 AI-03 51 10 39 0 0 0 0 61 0 10
Top of Page

Leadership

Immediate Supervisor

Question 31. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 49 34 0 17 0 0 0 83 17 18
2011 AI 44 43 6 7 0 0 0 87 7 30
2011 AI-03 60 30 10 0 0 0 0 90 0 10

Question 32. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 49 34 5 12 0 0 0 82 12 18
2011 AI 31 49 19 0 0 0 0 81 0 30
2011 AI-03 41 49 10 0 0 0 0 90 0 10

Question 36. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 67 16 0 12 5 0 0 83 17 18

Senior Management

Question 39. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 45 22 5 11 6 0 59 18 18
2011 AI 20 41 26 3 3 7 0 65 7 30
2011 AI-03 0 61 39 0 0 0 0 61 0 10

Question 40. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 28 27 28 6 0 0 39 34 18
2011 AI 14 37 19 23 7 0 0 51 30 30
2011 AI-03 0 41 10 39 10 0 0 41 49 10

Question 41. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 11 37 34 6 0 0 22 40 18
2011 AI 11 27 29 10 17 6 0 41 28 30
2011 AI-03 0 21 30 10 30 10 0 23 44 10

Question 42. I believe that senior management will try to resolve concerns raised in this survey.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 11 21 28 22 6 0 24 53 18
2011 AI 18 20 23 17 7 16 0 45 28 30
2011 AI-03 11 20 30 10 20 10 0 34 33 10

Question 43. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 5 22 27 22 17 6 0 29 42 18
2011 AI 11 27 36 16 7 3 0 39 24 30
2011 AI-03 11 30 29 20 10 0 0 41 30 10

Question 44. I have access to senior management in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 21 39 23 0 11 0 6 63 12 18
Top of Page

Workforce

Performance Management

Question 12. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 35 21 6 28 0 0 46 34 18
2011 AI 11 54 26 10 0 0 0 65 10 30
2011 AI-03 11 40 30 20 0 0 0 51 20 10

Question 28. In my work unit, unsatisfactory employee performance is managed effectively.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 0 11 17 32 23 5 15 69 18

Question 30. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 37 40 12 6 5 0 0 77 11 18
2011 AI 31 53 9 7 0 0 0 84 7 30
2011 AI-03 50 40 0 10 0 0 0 90 10 10

Question 34. My immediate supervisor assesses my work against identified goals and objectives.  

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 37 45 11 0 6 0 0 82 6 18
2011 AI 48 36 10 3 0 3 0 87 3 30
2011 AI-03 60 30 0 10 0 0 0 90 10 10

Staffing

Question 26. In my work unit, I believe that we hire people who can do the job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 21 39 10 12 18 0 0 60 30 18
2011 AI 27 53 10 7 3 0 0 80 10 30
2011 AI-03 30 40 20 0 10 0 0 70 10 10

Question 27. In my work unit, the process of selecting a person for a position is done fairly.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 27 28 11 17 12 4 0 58 30 18
2011 AI 27 20 23 7 14 6 3 53 23 30
2011 AI-03 20 21 30 10 20 0 0 41 29 10

Job Fit and Development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 4 51 18 21 6 0 0 55 27 18
2011 AI 21 53 17 10 0 0 0 74 10 30
2011 AI-03 21 50 10 20 0 0 0 70 20 10

Question 6. My job is a good fit with my interests.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 50 31 0 18 0 0 0 82 18 18
2011 AI 53 20 23 3 0 0 0 73 3 30
2011 AI-03 60 30 10 0 0 0 0 90 0 10

Question 7. My job is a good fit with my skills.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 60 28 6 0 6 0 0 88 6 18
2011 AI 64 24 9 0 3 0 0 87 3 30
2011 AI-03 70 20 10 0 0 0 0 90 0 10

Question 53. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 24 25 23 17 6 0 5 52 24 18
2011 AI 24 23 29 17 7 0 0 47 24 30
2011 AI-03 31 30 20 20 0 0 0 61 20 10

Question 54. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 17 24 31 11 12 0 5 43 24 18
2011 AI 4 33 20 17 20 4 3 39 39 30
2011 AI-03 0 31 20 20 30 0 0 31 49 10

Empowerment

Question 16. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 17 55 11 17 0 0 0 72 17 18
2011 AI 14 67 3 16 0 0 0 81 16 30
2011 AI-03 0 80 0 20 0 0 0 80 20 10

Question 17. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 28 33 11 11 18 0 0 61 29 18

Question 18. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 60 5 6 17 0 0 71 23 18
2011 AI 21 59 13 7 0 0 0 81 7 30
2011 AI-03 20 51 20 10 0 0 0 70 10 10

Work-life Balance and Workload

Question 9. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 49 40 5 6 0 0 0 89 6 18
2011 AI 41 39 10 4 7 0 0 80 10 30
2011 AI-03 51 30 10 0 10 0 0 80 10 10

Question 10. I feel I can claim overtime compensation (in money or in leave) for the overtime hours that I work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 55 28 11 0 6 0 0 83 6 18
2011 AI 34 23 13 16 10 0 4 59 27 30
2011 AI-03 30 31 20 10 10 0 0 60 20 10

Question 20. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 32 46 11 5 0 6 0 83 6 18
2011 AI 24 37 26 10 3 0 0 60 14 30
2011 AI-03 30 21 40 0 10 0 0 50 10 10

Question 35. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 73 18 0 5 0 0 4 95 5 18
2011 AI 47 20 10 14 7 3 0 69 21 30
2011 AI-03 70 0 10 0 20 0 0 70 20 10

Mobility and Retention

Question 61. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not Sure
(%)
Total responses
2014 AI 11 66 22 18
2011 AI 29 47 24 30
2011 AI-03 20 50 30 10
Top of Page

Workplace

Organizational Goals

Question 13. I know how my work contributes to the achievement of my department’s or agency’s goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 16 55 11 12 6 0 0 71 18 18
2011 AI 21 60 10 7 0 3 0 83 7 30
2011 AI-03 11 60 10 20 0 0 0 70 20 10

Question 45. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 10 49 18 5 18 0 0 59 24 18
2011 AI 10 54 19 10 7 0 0 64 17 30
2011 AI-03 11 40 29 0 20 0 0 51 20 10

Question 46. My department or agency reviews and evaluates the progress towards meeting its goals and objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 5 37 22 6 12 18 0 52 21 18
2011 AI 14 47 23 0 7 10 0 68 7 30
2011 AI-03 11 50 20 0 20 0 0 61 20 10

Organizational Performance

Question 21a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 0 32 40 23 5 0 0 29 32 18
2011 AI 11 27 39 16 7 0 0 23 38 30
2011 AI-03 0 51 30 10 10 0 0 20 51 10

Question 21b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 18 43 17 5 0 6 24 31 18
2011 AI 3 16 56 20 4 0 0 24 20 30
2011 AI-03 10 30 41 20 0 0 0 20 40 10

Question 21c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 12 42 18 18 11 0 0 28 54 17
2011 AI 3 34 29 13 10 4 7 26 41 30
2011 AI-03 0 40 40 10 10 0 0 20 40 10

Question 21d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 10 0 34 34 22 0 0 56 10 18
2011 AI 0 10 40 30 13 0 7 47 10 30
2011 AI-03 0 0 80 10 10 0 0 20 0 10

Question 21e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 5 34 39 11 11 0 0 22 39 18
2011 AI 20 13 30 23 13 0 0 37 34 30
2011 AI-03 31 20 20 29 0 0 0 29 50 10

Question 21f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 5 12 40 21 22 0 0 43 18 18
2011 AI 11 3 19 30 27 4 7 63 15 30
2011 AI-03 11 10 30 39 10 0 0 49 21 10

Question 21g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/ Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/ Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 23 37 11 11 17 0 0 28 60 18

Respectful Workplace

Question 22. I have positive working relationships with my co-workers.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 77 17 0 0 6 0 0 94 6 18
2011 AI 57 33 7 3 0 0 0 90 3 30
2011 AI-03 71 20 10 0 0 0 0 90 0 10

Question 25. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 44 28 12 11 6 0 0 71 17 18

Question 29. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 33 33 17 6 11 0 0 66 17 18

Question 55. My department or agency implements activities and practices that support a diverse workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 28 50 22 0 0 0 0 78 0 18

Question 56. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 23 39 27 11 0 0 0 62 11 18
2011 AI 25 43 26 0 0 3 3 72 0 30
2011 AI-03 21 30 39 0 0 0 10 56 0 10

Question 57. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 38 38 18 6 0 0 0 76 6 18
2011 AI 52 39 10 0 0 0 0 90 0 30
2011 AI-03 31 50 20 0 0 0 0 80 0 10

Ethical Workplace

Question 24. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 21 40 0 5 16 12 5 74 26 18

Question 47. Employees in my department or agency carry out their duties in the public's interest.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 37 29 11 17 6 0 0 66 23 18
2011 AI 47 37 7 7 0 3 0 86 7 30
2011 AI-03 40 41 10 10 0 0 0 80 10 10

Question 48. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 32 51 4 0 6 0 6 89 6 18
2011 AI 37 40 13 3 0 3 4 82 3 30
2011 AI-03 21 40 39 0 0 0 0 61 0 10

Question 49. Discussions about values and ethics occur in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 23 39 17 11 6 4 0 65 17 18
2011 AI 18 46 20 3 6 7 0 68 10 30
2011 AI-03 21 40 29 0 10 0 0 61 10 10

Question 50. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 22 38 17 12 11 0 0 60 23 18
2011 AI 11 40 29 0 3 10 7 61 4 30
2011 AI-03 0 50 50 0 0 0 0 50 0 10

Physical Environment and Equipment

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 16 61 6 5 12 0 0 77 17 18
2011 AI 31 35 7 21 7 0 0 66 27 30
2011 AI-03 31 30 20 10 10 0 0 61 20 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 27 21 23 23 6 0 0 48 29 18
2011 AI 25 52 13 6 3 0 0 77 10 30
2011 AI-03 10 80 10 0 0 0 0 90 0 10

Question 8. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 38 34 11 17 0 0 0 72 17 18

Use of Official Languages

Question 2. The material and tools provided for my work, including software and other automated tools, are available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 49 22 6 5 6 0 11 81 13 18
2011 AI 77 7 13 3 0 0 0 84 3 30
2011 AI-03 80 0 10 10 0 0 0 80 10 10

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 55 23 11 0 5 0 6 83 6 18
2011 AI 70 14 10 3 3 0 0 84 7 30
2011 AI-03 90 0 10 0 0 0 0 90 0 10

Question 23. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 49 28 6 5 0 6 6 87 6 18
2011 AI 77 7 6 3 0 3 3 90 3 30
2011 AI-03 80 10 10 0 0 0 0 90 0 10

Question 33. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 82 11 0 0 0 0 6 100 0 18
2011 AI 80 10 6 0 0 0 3 93 0 30
2011 AI-03 100 0 0 0 0 0 0 100 0 10

Question 51. During meetings in my department or agency, the chairpersons create an environment where I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 48 29 0 5 5 0 12 88 12 18

Question 52. The training offered by my department or agency is available in the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 61 22 0 5 0 5 6 94 6 18
2011 AI 64 19 6 3 0 0 7 89 4 30
2011 AI-03 60 30 10 0 0 0 0 90 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record).

Question 68. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 0 12 27 23 0 32 5 19 37 18

Question 69. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 11 33 35 11 4 0 6 46 17 18
2011 AI 24 39 26 0 3 6 0 68 3 30
2011 AI-03 21 40 20 0 10 10 0 67 11 10

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction, which, whether intentional or not, has an effect that imposes disadvantages not imposed on others, or that withholds or limits access that is given to others. There are 11 prohibited grounds of discrimination under the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record.

Question 79. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 6 6 28 11 0 38 11 23 22 18

Question 80. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 18 41 23 0 0 11 6 72 0 17
2011 AI 32 48 10 3 0 7 0 86 4 29
2011 AI-03 31 50 10 10 0 0 0 80 10 10

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act: race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, marital status, family status, disability, and pardoned conviction or suspended record. Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 81. Having carefully read the definition above, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2014 AI 0 100 18

Labour Management Relations and Collective Agreements

Question 70. I am familiar with the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 21 68 0 6 4 0 0 89 11 18
2011 AI 30 54 3 3 3 0 6 90 7 30
2011 AI-03 40 40 10 10 0 0 0 80 10 10

Question 71. The union-management consultation process has been effective in addressing issues in my workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 5 27 22 12 11 22 0 41 30 18
2011 AI 7 48 17 6 7 10 6 65 15 30
2011 AI-03 0 51 10 20 20 0 0 51 39 10

Question 72. My immediate supervisor understands and respects the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 55 28 6 6 0 4 0 87 6 18
2011 AI 37 50 3 0 0 3 6 96 0 30
2011 AI-03 40 60 0 0 0 0 0 100 0 10

Question 73. Senior managers respect the provisions of my collective agreement.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2014 AI 27 28 11 24 0 11 0 62 26 18
2011 AI 27 43 3 7 3 7 9 84 12 30
2011 AI-03 21 49 10 10 0 10 0 78 11 10